BRISTOL SHOPMOBILITY LIMITED
FINANCIAL STATEMENTS
YEAR ENDED 31 MARCH 2025
Charity Number 1052552
Company Number 02663659

BRISTOL SHOPMOBILITY
FINANCIAL STATEMENTS
YEAR ENDED 31 MARCH 2025
Contents
PAGES
Reference & Administrative Infom)ation
Trustees, Annual Report
Independent Examiner's Report to the Trustees
Statement of Financial Activities
Balance Sheet
Notes to the Financial Statements
9-13

BRISTOL SHOPMOBILITY
REFERENCE & ADMINISTRATIVE INFORMATION
YEAR ENDED 31 MARCH 2025
Status
Bristol Shopmobility is a registered charity and a company limited by guarantee and is governed by its
Memorandum and Articles of Association and the Companies Act 2006. Its company registration
number is 02663659, and its charity number is 1052552.
Managing Trustees
C Pitchers (Resigned 0811212025)
T Roberts
S Bullock (Resigned 2811112024)
V Kennedy (Resigned 3010812025)
R Maclaren (Appointed 2910512024)
R Oliver
Registered Office
Cabot Circus Car Park
Newfoundland Circus
Bristol
BS2 9AB
Independent Examiner
Joshua Kingston Bsc FCA
Burton Sweet Limited
The Clock Tower
5 Farleigh Court
Old Weston Road
Flax Bourton
Bristol BS48 1 UR
Bankers
Lloyds TSB
4445 George Vvhite Street
Cabot Circus
Bristol
BS13BA

BRISTOL SHOPMOBILITY
TRUSTEES, ANNUAL REPORT
YEAR ENDED 31 MARCH 2025
The Trustees have pleasure in presenting their report and financial statement for the year ended 31
March 2025.
Objectives and activities
The objects of the charitable company are to promote any charitable purposes for the benefit of persons
with disabilities to assist and improve the mobility and conditions of life and relieve the need of such
persons, and to provide facilities and equipment in furtherance of these purposes.
Structure, Governance & Management
The charitable company is run by the Trustees and the Manager (Management Committee) who usually
meet on a regular basis.
Trustees are appointed on a three-year rotational basis. They are nominated and elected by existing
Board members. They receive in-house training and also have the opportunity to attend courses
organised specifically for the voluntary sector.
Achievements & Performance
This year started off well with increasing numbers of hires, especially during the warmer summer
months.
On 7th June 2024 we took part in National Shopmobility Awareness Day, and encouraged Servi￿ users
to complete a mystery trail around the central area of Bristol, taking advantage of free scooter hire and
a goody bag provided by donations from local shops. Unfortunately uptake was low, but those who
participated had a good time. Our thanks go to Lush. Hotel Chocolate, Ben's Cookies, Tesco Yate and
the Driving and Mobility Centre for their assistance and donations to the goody bags.
Our long-term hires continued to provide assistance to those who could not afford a mobility scooter,
and those wishing to tske something that folds on holiday with them. Nationally, this is a growth market.
Our other customers came from local flats and housing where scooters cannot be stored, those visiting
the city centre hospitals and courts (from other parts of the surrounding counties, and within Bristol
itselfj, and even for training assistan￿ dogs for working with scooters and wheelchairs. Unfortunately
our manager, Kayleigh Bourner, became increasingly unwell until she was admitted to hospital as an
emergency, and subsequently diagnosed with can￿r in November. Unfortunately, the other member
of staff was the Manager's mother, and could not continue to run the scheme on her own and so the
decision was made to completely close until from November 2024 until January 2025.
Another piece of devastating news came in November when our longstanding Trustee and supporter
Steve Bullock passed away, leaving us all in shock and grieving once again. The scheme reopened in
the first week of January for 3 days a week with the other members of staff covering 2 days and one of
the Trustees covering the third, as part of her job as a Hubs Mobility Advice servi￿ officer, offering
advi￿ about how to get around without a car to older and disabled people. This worked well, but the
Trustee was unable to take on more responsibility or the Manager's role, or devote more time to running
Shopmobility, because of her employment commitments.
The Trustees had emergency Zoom and physical meetings as often as circumstances allowed. Phone
and email correspondence was carried out in the inteNening times. The Trustees did try to recruit
volunteers, but this was not Suc￿sSfUl.
The West of England Combined Authority {WECA) continued to pay the grant money monthly, which
enabled us to continue paying salaries and sick pay. The Trustee managed to complete an application
for the following year's WECA grant, which was awarded at the very end of the financial year with a 20/0
increase on last year's amount, but £5,000 less than was applied for. WECA also decided to change
the way the grant was delivered, to monthly in arrears after receipt of a completed monitoring
spreadsheet, from April 2025.
In January, we started experiencing problems with our phones and emails. The phones were fixed with

BRISTOL SHOPMOBILITY
TRUSTEES, ANNUAL REPORT
YEAR ENDED 31 MARCH 2025
an intervention from the manager (from her sick bed, against advice) but we eventually could not access
emails at all. The Manager had not been able to gain access to the website since the previous manager
had left, and so we relied on our Facebook account to update our Servi￿ users. We were advised that
the Manager was making a good recovery and intended to come back to work at the end of her sick
leave, and so we continued to seek advi￿ from VOSCUR about planning the way forward and recruiting
another customer service assistant part time. We wanted to involve the Manager as much as possible
and started to plan for her phased return, which was due at the end of April, after the year end.
During the year we continued our membership of Shopmobility UK {£50 fee paid by Broadmead BID,
as last year), and VOSCUR. We did not purchase any new pieces of equipment, however, one scooter
was donated to us, but could not be put into use by the end of the year.
The Manager and other members of staff resigned and left suddenly at the end of April 2025 with no
notice. This left the Trustees with only one signatory able to aC￿sS the bank account, and no one who
could do this online. We also had no email (another was set upl or phone access (unless we met in the
unit) and no way of altering the website. Post was not being delivered to the unit as it has no letterbox
when closed and so important communications went missing. We were not able to arrange for the post
to be redirected as we needed to provide a recent utility bill. which we did not have as we were
registered under the old email address with our phone provider, who is the only utility that we pay.
We extend many thanks to Cabot Circus Management who have not charged us rent or electricity for
the last few years. We could not access the monitoring spreadsheet to claim the grant which was
allocated to us for April and by the time we worked out what we had to do, it was deemed too late. The
scheme continued to open for 1 morning a week for a few months, but by the time we had internet
access to the bank accounts it was obvious that we would not be able to recruit another Manager and
guarantee their income for more than a few months. Our reserves are now at their minimum, and we
would not be able to regain them if we used the money to recruit. None of the Trustees have the time
or the expertise to recruit new staff.
In September, the decision was taken to close the scheme completely. We are planning to dispose of
our equipment in accordance with our aims and objectives. and split any remaining funds be￿een
South GIoU￿sterShIre Shopmobility and Shopmobility UK.
Public Benefit
The Charity's objectives (the 'objectives") are to promote any charitable purposes for the benefit of
persons with disabilities- to assist and improve the mobility and conditions of life and relieve the needs
of such persons., and to provide facilities and equipment in furtherance of these purposes.
The aims and objectives of Bristol Shopmobility are regularly reviewed by Trustees. All Trustees have
complied with the duty in section 4 of the Charities Act 2006 to have regard to public benefit guidance
published by the Commission. Due to the high cost of equipment and the subsequent servicing required
for health and safety measures, a small charge is made for the hire of such equipment. This charge
may be waived in cases of hardship.
Financial Review
The Reserve Policy requires Bristol Shopmobility to maintain free reserves of belween £13,000 and
£26,000, equivalent to 3-6 months of operating costs. At the end of the financial year we were still just
within this parameter. The total free reserves as of 31st March 2025 are £17,719.
Our rental income for 2024125 totalled £22,505, and we also received a £3,000 donation following the
death of a Servi￿ user, for which we were extremely gratefvl. The rental income is less than the
previous financial year due to restricted opening hours because of staff illness.
Charges for rental remain the same as the previous year, at£2 per hour for all equipment, £8 top charge
per day for powered wheelchairs and mobility scooters and £6 per day top charge for manual
wheelchairs. This has been the pri￿ set Sin￿ June 2022, and continues to be acceptable to service
users.

BRISTOL SHOPMOBILITY
TRUSTEES, ANNUAL REPORT
YEAR ENDED 31 MARCH 2025
Kayleigh {Manager) received a pay rise to recognise her role and responsibilities in June 2024.
Kayleigh worked 5 days a week at the start of the financial year, and Linda worked 3 days.
The Trustees may invest the property of the charitable company in any such investments as are
authorised by the Trustee Act 2000, subject to the restrictions and conditions contained in the Act.
Planned Closure
On 25th September 2025 the remaining Trustees agreed to close Bristol Shopmobility, due to shortage
of funding and an ongoing shortage of staff. The date of complete closure is expected to be 28th
February 2026. The funds remaining in our accounts will be divided between Shopmobility UK and
South Gloucestershire Shopmobility. An amount (£700) will be retained to cover ICO {Information
Commissioners Office) registration fees for the next 7 years while personal information is still kept safely
online and in paper format. after which it will be securely destroyed.
Assets in the form of mobility equipment will be given to South Gloucestershire Shopmobility, or to
people in the Greater Bristol area who are in need. in exchange for a donation to help cover closure
costs. Office furniture and equipment will be given to local charities which will accept them. The scheme
van will be sold to an interested paty for a nominal fee in exchange for all the help he has given with
the closure process.
We have no other liabilities. Our 5 year Broadband and telephone contract was paid off at the end of
December 2025, and our landlords have not renewed the lease which expired in 2024, allowing us to
use the premises for free and covering all costs associated with it such as water and energy. Our thanks
go to the Cabot Circus Management Team for allowing this to happen.
Our gratitude also goes to our Chair of Trustees, Claire Pitchers, who managed the situation we found
ourselves in until her resignation on health grounds in December 2025.

BRISTOL SHOPMOBILITY
TRUSTEES, ANNUAL REPORT
YEAR ENDED 31 MARCH 2025
ststement of trustees. responsibilities
The trustees (who are also directors of Bristol Shopmobility Limited for the purposes of company law)
are responsible for preparing the Trustees, Report (incorporating the strategic report and directors,
report) and the financial statements in accordan￿ with applicable law and United Kingdom Accounting
Standards, including Financial Reporting Standard 102: The Financial Reporting Standard applicable
in the UK and Republic of Ireland (United Kingdom AC￿pted Accounting Practice).
Company law requires the trustees to prepare financial statements for each financial year which give a
true and fair view of the state of affairs of the charitable company and of the income and expenditure,
of the charitable company for that period. In preparing these financial statements, the trustees are
required to..
select suitsble accounting policies and then apply them consistently-
observe the methods and principles in the Charities SORP"
make judgments and accounting estimates that are reasonable and prudent;
state whether applicable UK Accounting Standards have been followed, subject to any material
departures disclosed and explained in the financial statements., and
prepare the financial statements on the going con￿rn basis unless it is inappropriate to
presume that the charitable company will continue in business.
The trustees are responsible for keeping adequate accounting records that disclose with reasonable
accuracy at any time the financial position of the charitable company and enable them to ensure that
the financial statements comply with the Companies Act 2006. They are also responsible for
safeguarding the assets of the charitable company and hence for taking reasonable steps for the
prevention and detection of fraud and other irregularities.
Approved by the trustees and signed on their behalf by..
Registered Offi￿..
Cabot Circus Car Park,
Newfoundland Circus,
Bristol, BS2 9AB
Signed by order of the trustees..
Roberta Oliver

BRISTOL SHOPMOBILITY
INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES
YEAR ENDED 31 MARCH 2025
Independent examinerfs report to the trustees of Bristol Shopmobility Limited I'the Company,
I report to the charity trustees on my examination of the accounts of the Company for the year ended
31 March 2025.
Responsibilities and basis of report
As the charity's trustees of the Company (and also its directors for the purposes of company law) you
are responsible for the preparation of the accounts in accordance with the requirements of the
Companies Act 2006 ('the 2006 Act,).
Having satisfied myself that the accounts of the Company are not required to be audited under Part 16
of the 2006 Act and are eligible for independent examination. I report in respect of my examination of
your charity's accounts as carried out under section 145 of the Charities Act 2011 ('the 2011 Act,). In
carrying out my examination I have followed the Directions given by the Charity Commission under
section 145{5) (b) of the 2011 Act.
Independent examinerfs statement
I have completed my examination. I confirm that no matters have come to my attention in connection
with the examination giving me cause to believe..
accounting records were not kept in respect of the Company as required by section 386 of the
2006 Act., or
the accounts do not accord with those records., or
the accounts do not comply with the accounting requirements of section 396 of the 2006 Act
other than any requirement that the accounts give a 'true and fair view which is not a matter
considered as part of an independent examination., or
the accounts have not been prepared in accordance with the methods and principles of the
Statement of Recommended Practice for accounting and reporting by charities applicable to
charities preparing their accounts in accordance with the Financial Reporting Standard
applicable in the UK and Republic of Ireland {FRS 102).
I have no concerns and have come across no other matters in connection with the examination to which
attention should be drawn in this report in order to enable a proper understanding of the accounts to be
reached.
o£kkn IL CtUK
Joshua Kingston Bsc FCA
Burton Sweet Limited
The Clock Tower
5 Farleigh Court
Old Weston Road
Flax Bourton
Bristol BS48 1 UR
28 January 2026

BRISTOL SHOPMOBILITY
STATEMENT OF FINANCIAL ACTIVITIES (Including Income & Expenditure Account)
YEAR ENDED 31 MARCH 2025
Total Funds Totsl Funds
2025
2024
Note
Income from:
Donations and grants
Legacies
Investment income
Charitable activities.. Hire income
Other
Total income
17,050
3,000
248
22,505
50
42,853
23,800
290
23,091
95
47,276
Expenditure on:
Charitable activities
Total expenditure
50,362
50,362
52,487
52,487
Net incomel(expenditurel for the year
(7,509)
(5,211)
Transfers between funds
(7,509)
(5,211)
Total funds at 1 April
Total funds at 31 March
11
11
28,340
20,831
33,551
28,340
The charity has no recognised gains or losses other than the results for the year as set out above.
All of the activities of the charity are classed as continuing.
All income and expenditure in the current year and in the prior year comparatives relates to unrestricted funds.
The notes on pages 9 to 13 forni part of these financial statements

BRISTOL SHOPMOBILITY
BALANCE SHEET
AS AT 31 MARCH 2025
2025
2024
Note
Fixed assets
Tangible assets
3,112
3,671
Current Assets
Debtors
Cash at bank and in hand
905
18,764
19,669
3,134
23,385
26,519
Creditors . Amounts falling due
within one year
10
(1,950)
(1,850)
Net current assets
Net assets
17,719
20,831
24,669
28,340
Unrestricted funds
General funds
12
20,831
20,831
28,340
28,340
For the year ending 31 March 2025 the company was entitled to exemption from audit under section 477 of the
Companies Act 2006 relating to small companies.
Directors responsibilities
The members have not required the company to obtain an audit of its accounts for the year in question in
accordance with section 476,
The directors acknowledge their responsibilities for complying with the requirements of the Act with
respect to accounting records and the preparation of accounts.
These accounts have been prepared in accordan￿ with the provisions applicable to companies subject to the
small companies, regime.
These financial statements were approved by the trustees on
behalf by.
28 January 2026
.and are signed on their
Roberta Oliver
The notes on pages 9 to 13 fonn part of these financial statements

BRISTOL SHOPMOBILITY
NOTES TO THE FINANCIAL STATEMENTS
YEAR ENDED 31 MARCH 2025
Accounting policies
a} The financial statements have been prepared in accordance with the historical cost convention {eX￿pt
where othe￿iSe stated in the accounting policy note) and in accordan￿ with the Statement of
Recommended Practi￿.. Accounting and Reporting by Charities preparing their accounts in accordance
with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 102) issued in
October 2019, and the Financial Reporting Standard applicable in the United Kingdom and Republic of
Ireland {FRS 102), and the Companies Act 2006.
The charity is a public entity as defined under FRS102.
The accounts have been prepared on a basis other than going COn￿M due to the trustees, decision post
year end that the charity will cease operations and close by the end of the next financial year. Fixed
assets will be donated and there are not considered to be any balances held that would require the
calculation of their expected net realisable value, or balances held would be immaterial to do so.
bl Grants, including grants for the purchase of fixed assets, are recognised in full in the Statement of
Financial Activities in the year in which they are re￿1Vable. Grants re￿1vable are only recognised when
any conditions for receipt have been complied with.
Hire income received in advan￿ of provision is deferred until criteria for income recognition are met.
c} Expenditure is recognised in the period in which it is incurred. Expenditure includes attributsble VAT
which cannot be recovered.
d) Depreciation is calculated so as to write off the cost of an asset. less its estimated residual value, over
the useful life of that asset as follows..
Computer Equipment_ 250/0 Straight Line
Mobility Equipment_ 25 % Reducing Balance
Assets with a cost above £1,000 are capitalised.
e) Cash at bank and cash in hand includes cash and short term highly liquid investments with a short
maturity of three months or less from the date of acquisition or opening of the deposit or similar account.
Trade and other debtors are recognised at the settlement amount due after any trade discount offered.
Prepayments are valued at the amount prepaid net of any trade discounts due.
gl Creditors and provisions are recognised where the charity has a present obligation resulting from a past
event that will probably result in the transfer of funds to a third paty and the amount due to settle the
obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at
their settlement amount after allowing for any trade discounts due.
hl Unrestricted funds can be used in accordance with the charitable objects at the discretion of the trustees.
Restricted funds can only be used for particular restricted purposes within the objects of the charity.
Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.
Expenditure which meets these criteria is charged to the fund, together with a fair allocation of
management and support costs. Further explanation of the nature and purpose of each fund is included
in the notes to the financial statements.

BRISTOL SHOPMOBILITY
NOTES TO THE FINANCIAL STATEMENTS
YEAR ENDED 31 MARCH 2025
Donations and grants
Total Funds Totsl Funds
2025
2024
Donations
17,050
17,050
23,800
23,800
All prior year income was represented by unrestricted funds
Charitable activities
Total Funds Total Funds
2025
2024
Staff costs (note 6)
Repairs and renewals
Equipment
Motor and travel
Other office and shop expenses
40,809
705
358
1,078
1,253
37,842
5,198
134
642
1,629
Advertising
Dues & Subscriptions
Insurance
Postage and ststionary
Professional fees
Depreciation
Governan￿ costs (note 4)
440
102
2,967
45
381
559
1,665
50,362
1,126
238
2,375
280
697
728
1,598
52,487
All prior year expenditure was represented by unrestricted funds.
Governance costs
Total Funds Total Funds
2025
2024
Independent examiner's fee
Trustees expenses
1,650
15
1,665
1,542
56
1,598
Net incomel(expenditure) for the year
This is stated after charging:
2025
2024
Depreciation
Accountancy fees
Independent examiner's fees
559
906
744
728
846
696
112024.. 1 } Trustee has been reimbursed for their out of pocket travel expenses amounting to £15 (2024-
£56)- No trustee re￿iVed any remuneration during the year or prior year.
10

BRISTOL SHOPMOBILITY
NOTES TO THE FINANCIAL STATEMENTS
YEAR ENDED 31 MARCH 2025
Staff costs and numbers
The aggregate payroll costs were..
2025
2024
Wages and salaries
Redundancy costs
Pension costs
40,809
37,842
40,809
37,842
No employee received emoluments of more than £60.000 in the current and prior year.
The average headcount of employees during the year was..
2025
No.
2024
No.
General staff
The key management personnel are considered to be the trustees. The aggregate employment benefits
paid to key management personnel during the current and prior year were £21,839 (2024: £22,260).
No trustee, key management personnel and related paty donations were made in the current or prior
year.
Taxation
The charity is exempt from corporation tax on its charitable activities.
Tangible fixed assets
Computer
Mobility
Equipment Equipment
Total
Cost
At 1 April 2024
Additions
At 31 March 2025
2.016
63,349
65,365
2,016
63,349
65,365
Depreciation
At 1 April 2024
Charge for the year
At 31 March 2025
2.016
59,678
559
60,237
61,694
559
62,253
2,016
Net book value
At 31 March 2025
3,112
3,112
At 31 March 2024
3,671
3,671

BRISTOL SHOPMOBILITY
NOTES TO THE FINANCIAL STATEMENTS
YEAR ENDED 31 MARCH 2025
Debtors
2025
2024
Prepayments
905
905
3,134
3,134
10 Creditors: amounts falling due within one year
2025
2024
Other creditors
Accruals and deferred income
300
1,650
1,950
308
1,542
1,850
11 Movement in funds
At
01-Apr
2024
At
31-Mar
2025
Income Expenditure
Transfers
Unrestricted funds
Fixed asset designated fund
General funds
Total funds
3,671
24.669
28,340
(559)
49,803
(50,362)
3,112
17,719
20,831
42.853
42.853
Fixed asset fund
The fixed asset fund represents the net book value of the fixed assets held at the year end.
Prior year comparative
At
01-Apr
2023
At
31-Mar
2024
Income Expenditure
Transfers
Unrestricted funds
Fixed asset designated fund
General funds
Total funds
2,699
30,852
33,551
(728)
51,759
(52,487)
1,700
1,700
3,671
24,669
28,340
47.276
47,276
12

BRISTOL SHOPMOBILITY
NOTES TO THE FINANCIAL STATEMENTS
YEAR ENDED 31 MARCH 2025
12 Analysis of net assets between funds
Tangible
Other
Fixed assets Net assets
Total
2025
Unrestricted funds
Fixed asset designated fund
General funds
3,112
3,112
17,719
20,831
17,719
17,719
3,112
Prior year comparative
Tangible
Other
Fixed assets Net assets
Total
2024
Unrestricted funds
Fixed asset designated fund
General funds
3,671
3,671
24,669
28,340
24,669
24,669
3,671
13 Company limited by guarantee
The company is limited by guarantee and as such has no issued share capital. In the event of the
company being wound up the liability of the members is limited to £1 each.
14 Related parties
There are no transactions with trustees or other related parties other than those disclosed as required by
the SORP elsewhere in the financial statements.
15 Going concern and post balance sheet events
The trustees have taken the decision to close the charitable company post year end due to funding
shortages and staffing issues, with the continued operations of the charity becoming unfeasible. All
remaining funds will be distributed be￿een Shopmobilty UK and South Gloucestershire Shopmobility-
Please see the trustees, annual report for further infomiation.
13