Charity registration numb•r 1051649
Company reglstration number 03128681 (England and Wales)
EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
ANNUAL REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
*ADIFUH87•
2111212024
COMPANIES HOUSE
A28
#15

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
LEGAL AND ADMINISTRATIVE INFORMATION
Trustees
Mrs E Convery
Mrs K Cook
MrDTYLiu
Mr5 A Roberts (Vi¢e-Chair)
Mr N Stringfellow (freasuier)
Mr l Turnbull (Chair)
(Appointed 10 May 2023)
Secretsry
Mr S Tetley
Key Management Personnel
Mrs C Alexander
Mrs J Finn
Mr G Howells
Ms J Park
MrA Taylor
Mr S Telley
Charity numbèr
1051649
Company numbor
03128681
R•glst•red offlco
19 Pelham Road
Nottingham
NG5 1AP
Audltor
Rogers Spencer
Newslead House
Pelham Road
Nottingham
NG5 1AP
Bankèrs
Nalwest Bank
Nottingham Clty Branch
148-149 Victorla Centre
Nottingham
NG13QT
Soll¢ltorn
Shoosmilhs
The XYZ Building
2 Hardman Boulevard
Spinningfields
Manchester
M3 3AZ

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
CONTENTS
Pag•
Trustees. report
statemenl of trustees, responsibilities
13
Independent auditorfs report
14-17
Statement of finaneial activrties
18
Balance sheet
19
Stat8menl of cash flows
20
Not8S to the finanrAal stalements

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT)
FOR THE YEAR ENDED 31 MARCH 2024
The trustees present their annual report and financial statements for the year ended 31 March 2024.
The financial slatemenls have been prepared in accordance with Ihe accounkn'ng policies set out in note 1 to the
financial statements and comply with the charity's goveming document. the Companies Act 2006 and "Accounting
and Reporting by Charrties: Statement of Recommended Practice applicable to charities preparing their accounts in
accordance with the Financial Reporting Standard appli¢able in the UK and Republic of Ireland {FRS 102)"
{effeclive 1 January 2019}.
Objectives and a¢tlvftles
The charity known as Tuvida, is affiliated with Carers Trust, a national charity with a membership of local carer
organisalions like Tuvida and colleclively are ¢alled Network Partners.
Tuvida supports unpaid carers and the people they caie for. It is a not-lor-profft, charitable organisalion working in
England and Wales.
The trusteas have paid due regard lo guidance issued by ihe Charity Commlsslon on public benefit when reviewing
our aims and objectives and in planning our activities.
le provide one-to-one care and group support for adults and children with a wide variety of needs and conditions at
home and in the community. This also provides unpaid ¢arers with a valuable break.
We deliver th￿e key seNices:
Community Care
Hospital Discharge
Inlorn)alion and Guidance
The services are delivered by OUT teams based in the heart of our communities. We pride ourselves on providing
high quality and incluslve seNlc8s that make a difference to people's lives.
We will:
Aim to provide services of the highest possible quality, working to achieve the Excellence for Carers quality mark,
and outstanding ratings through the Care Quality Commission.
Ensure people who access OUT serw¢es can do so In the way they want. whether face lo face. virtualty, or dlgilally.
This will be through the development of regional hubs and ac¢ess to innovative virtual carers serviGes that will be
shaped by the voice of those receiwng support.
Enable Ihe people we support to infom us about the difference our services make to them through the development
ol an organisational wide impact framework.
Our service objectives are.. To provide practical and emotional support to people living with a disability, their carers.
and their families.
To help prevent unnecessary and unwanted admissions to hospital and residential care.
To maintain and preserve the exacting standards and reputation associated with Tuvida.
To work in partnership with statutory and voluntary organisations and other stakeholders to meet the needs
of our mosl vulnerable in society.
To foster in those for whom we care a sense of belonging lo the wider community by increasing ¢hoi¢e and
enhancing quality of life.
To promote boih patient and carer Involvement. ensuring their ideas and opinions form an integral part of
the care service.
To further enhance and develop mutual leaming programmes between Tuvida, other voluntary seclor
organisations, health, and local authority services.

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
TRUSTEES. REPORT {INCLUDING DIRECTORS, REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
How our activilies deliver public benefft
Carers supported by Tuvida experience reduced levels of stress and feel mor• able to manage their caring
role.
Carers can regain I maintain a foothold into their social l economic environmenls as a result of the care
Tuvida provides.
Tuvida develops and diversifies Its care servlces, ensuring the organisation remains representative of the
carers it serves.
Tuvida, slalulory and voluntary organisations together with all other stakeholder bodies embrace and
develop a culture of 'mulual learning."
SeThice users and thelr carers take the lead in developing a care package from Tuvida.
Achievoments and perfomiance
Financial year 2023-24 continued lo be a ¢hallenglng year financially lor many ol our beneficiarles and staff. The
cosl-of-living crisis continued, with a health and social care system that is broken wilh no prospect of a long-lerm
solution being put in place and continued ¢onsiderable recruitment challenges for our sector. All these challenges.
affect those most vulnerable in society and they are the people Tuvida support every day and we know they will
continue lo need us now more than ever. The number ol people who will require care and suppori at home as well
as advlce, information and support for adult and young carers is increasing every day resulting In an increased
demand for our ser4ices, while resources for our work remains static as Govemment funding is Cut year on year.
This was a year of transition and planning, We embarked on our largest engagement plan ever; talking to our staff,
partners, experts and, crucially, the people that received our services about what they wanted from Tuvida in the
future and how we deliver thal. This engagement plan inlormed our Slral8gy for the next three years and was the
most comprehensive one we have done for a long while. We completed our engagement plan and produced our
Strategy document for 2024-2027.
Along with the development of our new Strategy we al80 delivered the followlng Strateglc pTlorities.
Financlal Plans
We saw a rise of 9.7OA in the National Living Wage and significant cost increases across most of our suppliers and
fvnder3, who are mainly local authorities, and are strapped lor cash.
Wthile publi¢ sector organisations budgets were tlght, we actlvely engaged with them to seek increases to match the
rising the cost of care and in line with the recommendation$ and analysi5 by Homecare Association UK and
achieved some success with this in some locations.
nl SeNice
HFRS
Contra
We implemented the successfully re-lendered hospital discharge service with Nottinghamshire County Counryl.
(NCC).
We..
Increased levels of care by 1000/0 for the same income.
Increased our focus on reablement so patients can return to irKlependence more quickly.
Worked in partnership with NCC and all hospitals in the "Transfer of Care Hubs" for quicker discharge and
assessment.
However, we experienced a challenge in Ihe first quarter delivering the volume required due to the complexrty of the
contract and Iransrtion from the previous KPIS, workflows and staff ulilisalion of the previous contracl. This resulted
in less income which impacted on cash flow exacerbated by thè fact we were paid in arrears rather Ihan in advance
as previously.

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
To mrtigale further risk to the organisalion. the executive team and Board took decisive action and implemented a
robust recovery plan which included:
A redundancy programme
Additional scruiiny of income, costs bolh pay and non-pay, debt recovery process to mitigate cash flow
New Teporting suite developed including daily stats reports
Deep dlve into current Processes. systems and staff utilisation to drive up efficiencies
Increased oversight and support to the operations teams by DIre￿Or8 and Chief Officers
Established weekly calls with the Commissioner lo share recovery plans in an open and transparent
manner and maintain our trusled relationship with them
Implemented monthty Board meetings to provide govemance oversighl and decision making
The successful implemenlalion of the recovery plan in the second quarter. ensured we were back on track to deliver
the full contract requirements by October 2023.
Throughout the year. we also delivered our ambitious priorities and core programmes of work.
Idenlified new opportunit18s lo support more carnrs and p8opl8 with cam needs.
started lo develop our prlvate work in North Northamptonshlre, utillsing dients Ihal are leaving the. short-
term hospital discharge services.
Successfully lendered the Nottingham Young Carer8 Hub contract and expanded this work into Nottingham
City brlnging additional income into Tuvida. However, we were unsu¢¢essful with the adult carers contract
for Ihe County and the City which we had delivered for a long time. We successfully managed TUPE in and
TUPE out wrth these Contracts and were delivering all the KPIS by the end of the financial yeaT for the YC
contract.
Grow our seThices through new partnerships 8¢mss the UK.
Worked closely wilh Home from Home in Havering (our Essex location) and completed the transfer. This is
conlinuin9
into
the
new
financial
year.
Expanded our partnerships in Wales with a successful lender for Ihe Bridgend Carers Hub, and transfer of
vo service5 for Cardiff and The Vale in the last Iwo weeks of March due lo another provider ¢105ing.
Attract and relain the b8$1181enl avallabl8 in our seclor.
Increased our investment in our recruilment and talent team providing more supporl to k)cal delivery teams
and
improving
our
success
rates.
Developed our recruiimenl pradlces and processes enabling a better experlence for candidates and
internal managers and improved inter-departmental working and underslanding.
Focus on becoming an employer of choic8.
Developed our retention and engagement strategy that focussed on wellbelng, volce and values. This
included the continuation of the staff welfare fund. wellbeing hints and tips in every staff newsletter,
improved staff meetings and establishment of a staff well-being group via Whatsapp and video Calls lo
share ideas, experiences and support.
Invested £40k in a new HR system Ihat will enable our people lo feel engaged and valued. The system was
eslablished to meet the specific needs of Tuvida, all existing documenlalion and details were uploaded and
all staff trained. With other 450 staff in the organisalion at any lime, this was no small task. This will be fully
implemented in the next financial year.

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Conlinuously impmve the technology and systems that support the delivery of sgrvices,
Carried out a root and branch rewew of Our IT infrastructure to ensure it is fit for the future overseen by
new Systems Oversight Group. This work is continuing into the next financial year. Along with the new HR
system, continuous improved use of access care planning, we also installed a new organisation-wide
telephone system, Horizon. With all offices on a single system, we saved expenditure on multiple contra¢l$
and improved communication between our locations and head office.
Demonstrate the Impact of our work.
Developed delivery and mobilisation plans for existing services and new services through lenders and
fundraising. Templates and guidance developed lo support future business opportunilies.
Vlork began to improve our reporting capabilities for our Hub services along with development of case
sludies for social media and ¢onlra¢t monitoring demonslraling ihe impact of our work. More work 1$
required in this area of work and will be included in our new Strategy. A lop-level irnpad report was
produced and shared across the organisalions, wilh stakeholders and posted on our website.
D8v8lop our Foundalions
We carried out the largest engagement plan to Infomi our new strategy speakin9 to and consultlng our
benefi¢iaries. staff. stakeholders and partners and the public through an online survey. Our three-year
strategy was completed by the end of Ihe year and included our new vision and 'the Tuvida way, lo
enhance our culture and values. This will be implemented from April 2024.
We conllnued to develop relationships with funders and commissioners via partnerships and slakeholdei
engagement, in Wesl Northamptonshire, West Sussex and with Carers Trust and other NelwoTk Partners.
Support our Leaders lo Succeed
Preparation for a new leadership programme acr058 our senior leadershlp team started bul the programme
was put on hold due to the impact of the redundancies and financial situation. Menloring took place with
some operational managers to improve their commercial awareness and understanding in preparation for
developing the private care market in their locations. Two staff were trained as awediled Clarity 4D
facililalor8 to dellver the tool as part of a leadershlp and team Iraining programme over the next two years.
Our participation in the work of our key partner Carers Trust continued including the Enhanced Valuation Proposition
Project, regional Ne￿ork Partner meetings. the Annual Nelwork Partner Conference and national forums expanding
this into Wales wlth our successful lender in Bridgend. Although the Virtual Carers Centre has been dèlayed we
also engaged in various Webinars on Impact Measurement Framework and Social Return on Investment, and
Safe space for LGBT+ Carers. Through Carers Trust membership, we are able to access grants lo support our
beneficiaries for a range of issues, including respite breaks, while goods and training. We are also a communty
member of Carefree which offers free breaks in hotels and holiday a¢commodation for carers, the only ¢ost being
small admin fee.
Our Partnei$hip with 'Cuidadores' in Portugal has conlinued to enable them to further develop Carers services in
and around Porto and raise their national profile. During our years of partnership. we conlinue to be impressed with
the impact they are having, evidenced at their national Carers event where they secure speakers from the
Portuguese Govemment and other key stakeholders. They Game to the UK in February 2024, visiting our Bridgend
services in Wales, meeting the team and local commissioners. We supported them with a small donation of £10k for
their central functions.
We launched our new updated Welfare Fund in April 2023. This removed the focus on Covid relaled grants and
widened the criteria lo other financial Challenges for our staff induding cost of living. Car repairs. other significanl
loss of income, bereavement costs etc. Our Trustees invested £10k and quarterly reports were provided at our
Board Meetings.

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Strategic and external actlvity
During this year, we developed our new extemal strategy, albeit Ihe completion was delayed to April 2024 due to the
dealing with the financial issues earlier in the year.
Wle continued lo have a strong exlemal focus, especially wrth our key strategic partner, Carers Trust. Carers Trust
launched their new five-year strategy at their autumn conference and our Deputy CEO participated in the strategic
project., Enhanced Value Proposition Project. The focus of this projèct was to reNiew the relationship belween
Carers Trust and NetWQTk Partners wilh an oulcome of a refreshed focus and agreement on priorities and working
relationships.
Our CEO and Deputy CEO continued to participate in events wlth the Leaders of Great Britain (previously the
Leaders Council) gaining insights from well known leaders across a range of disciplines including sport and politics.
Financial review
Following a surplus in Ihe prewous year 01 £246k the plan for FY2024 was to continue to dellver a surplus to bulld
Ihe charities unrestricted levels back up following the Covid 19 pandemic. Financial planning for the year
idenlified some key challenges induding a 9.70/0 increase in Ihe National Living Wage and the need to double
output (care hours) for the HorneFirst (HFRS) seTvi¢e from the 151 April 2023 for effectively the same level of
income. Despite these challenges a surplus budget for unrestricted activity was sèl al £164k with significant plans
pul in place early to address these challenges.
However delivering the new HFRS Contract with its increased output and new seplice structure from Ihe start of
the year proved far more challenging than anyone anticipated and in the first quarter there was a £325k deficit.
This was partly down to intemal challenge$ around operational staff having to work in an enlirely different way but
also extemal challenges as the lo¢al aLrthority and hospitals struggled wilh the new hospilal dis¢harge process
being implement•d.
This significant dèficit in the first quarter was due to the organisation havlng the same level of care staff
compared to the previous year but with less income due to spot income not meeting the levels of block purchased
care.
Following the completion ol the April 2023 Management Accounts, which had a deficlt of £100k, a plan and
projecl team was pul together to focus on recovery and move the charity back into a surplus position. That plan
had thr88 area8 of focus:
1. Daily, and at times hourly. monitoring of the HFRS hours of ￿re to maximise the income opportunity.
This was achieved by November 2023 through thi5 diligenl over-sight and ensurin9 care in the field was
delivered in an effective and efficient way.
2. The cutting of costs specifically focused on reducing office-based post in corporate teams. This led to
headcount reduction of 13 positions delivering a monthly saving of £37k. In addition other cosl cutting
was implemented including..
a. Reduction in the senior staffing co$t$.
Redudion In travel and meeting costs to essential only.
b. Reduced recruitment activity to essential field-based care staff only.
3. The third and final element of the plan relaled to cashflow management in the face of the deficit and
redundancy costs to deliver the ¢ost savings. To achieve this, negotiations took place with Social
Investment Bank (SIB) whom the charty already had a relalionship with followin9 Ihe merger with
Crossroads Together in FY2023. SIB agreed to a new loan agreement to pay off the old loan and provide
the charity with some cash investment to ensure cash reserves were available. The loan agreed was for
£250k to be paid back over a 36-month period with the first year being interest only payments.

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Wrth the implementation of these key strategies the charity started to see improvements in its monthly financial
position from August 2023 wilh it getting out of deficit in November 2023.
In the yeai Ihe charity generated £12.2m of income which was £1.4m less than the budget. Due to Ihe challenges
in the first half of the year the Charity made a deficit of £610k which was £774k worse than the budgeted surplus
of£164k.
Income came in below budget for a number of reasons..
IAG (Hub) income came in £14k below budget due to the loss of the Adult Carers contract in
Nottinghamshire. This loss was off-set to some degiee by the successful tender for the Young Careis
contraci in the same area.
Health projeds came in £1.3m below budget due to the challenges of delivering the additional hours
required for the HFRS contract in the first half of the year.
Traditional Homecare services ¢am8 In £315k below budget with hours of care down by 12°A due lo
challenges or recruitmenl of care staff for these seprfices.
Off-settlng some of Ihis under-performance was the recelpl of a cash donation from Ihe charity "Home From
Home" in the Essex area of £233k. The Trustees of this charity have donated this cash lo Tuvida to help support
and grow caie services in this area. Therefore this irKorne is Restricted with plan5 for it be used as agreed over
Ihe following three years.
Overall compared to the prevrou8 year income has reduced by 5%.
Expenditure increased by 1.30A on the previous year, driven by the increased cost of wages and also the full year
effecl of the merger with Crossroads Together from FY23 where in that year there was only six months ol costs.
Overall staff ¢osts Increased by 1.4•/0 Compared to the previous year despile income reducing by 5•kn. The
variance lo income movement is down to the changes with the HFRS contract and Ihe challenges of delivering
100gh increase with the same cost base.
The staff cost increase 18 down lo wage increases to meet the NLW 9.7% Increase and the full year effect of the
merger with Crossroads Together. Some of the cost increases are being off-set by Ihe redundancy programme
executed in the year leading to a reduction of 13 positions.
None staff related costs Increased by 17.150A, as expected in the budg8t, due to the full year effect of the merger
with Crossroads Togelher in the previous year with property, mobile phones and IT costs all going up significantly.
In summary, it was another incredibly challenging year. However. the organisation has been able to navigate these
and other challenges of the ever-changing external global environment, in particular the health and social care
sedor.
The fvture of Health and Social care is still one of financial concern wilh costs and staffing pressures being a
significant concem as they are largely outside of our control.. This will continue with the anticipaled budget cuts
national and local govemment are havin9 to make.
Despite the continuing financial challenges from the pandemic and the anticipated impact of spending cuts and
increasing costs we have been able to continue to invest in carefs services and in our workforce. We remain
committed to ensuring balance belween financially driven decision making and increased margins, set against
decisions to invest in charitable seNices and rewarding our worklorce. We know we must remain vigilant and agile
as the environment continues to change around us.

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Reserves Policy
At 31 March 2024 our general free reserves were £406k. being our unrestricted reserves less fixed assets.
Our target level ol reserves 1$ £2,146k with a loleran¢e of + or- 50A which gives an acceptable band of £2,039k-
£2.254k. This has beer) set by looking at our working capital requirements and the certainty of our income streams
in the foreseeable future in order to ensure that we continue lo meet current obligations to beneficiaries.
There is a shortfall of £1,740k behveen our target and actual general free reserves. We plan to make up the shorrfall
by new contract income, expansion of income to private customers and cost reduclions.
At 31 March 2024 our total funds held were £712k. of which £228k is restricted fvnds.
Prlnclpal Funding Sour¢
Tuvida received funds from the below public sourr*s through service agreements or contracts
Brid end Coun
Council
Buckin
hamshire Count Councll
Bu
Coun
Council
arers Trust
heshire West & Chester Council
reater Nottin
hamshire and Nottin
Haverin
Borou
h Council
Herefordshire Council
Leicester Count Council
London Borou
h of Redbrid
Marie Curie
Metro
olitan Borou
h of Wrral
Milton Ke
nes Council
NHS Cheshire & Merse
side ICB
NHS Greater Manchester ICB
NHS North East ICB
NHS Sussex ICB
NHS Warrin
ton ICB
North Northam
lonshire Council
Northam
tonshire CaTers Association
Nottingham C.
Council
Nottinghamshire Count Council
Readin
Borou
h Council
Rochdale Coun
Council
Salford Coun
Council
Stock ort Council
est Noriham
tonshire Coun
est Sussex Count Council
Irral Council
Oihers
Below £1,000
26.022
52,412
137.231
0,146
162.647
185.337
2,231
160,000
,259
27,676
9,951
13,750
5,665
128,207
114,280
101,941
7,640
1,081
1,467,648
23.200
01,597
,735,401
5,529
4,702
156.082
3,482
32.681
70.476
184.693
,062
ham ICB
Council

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Risk Management
A Risk Management system was Pufchased and implernent8d in this financial yeaf. A review of Ihe risks was carried
out, and rt was agreed the Risk Register would be overseen by the Slrat8gy & Culture Sub-committee, with reports
going lo Board on an annual basis and other times when significant changes were required.
Regular financial and operational reports to quarterly sub-committee and Board meetings include risks where
relevant induding safeguarding and health & safety.
Plans for future periods
Our new three year Strategy includes a new vislon; everyone we support can, be seen, be heard and be provided
for and our values, pioneering, uncompromising and compassionate, which are underpinned by four key pillars of
work,. Our Seniices, Our People, Our Partnerships and our Business.
We also developed the 'TuVida Wa￿- it is not what we do, it is how we do it. It's about our cutture, the way we work
and the way we treat our people. Each of the four pillars have several priorities which will define our co
programme$ of work for the next three years.
Our SeNlces.'
Aim lo provlde servlces of highest possible qualty, worklng to achieve Excellence for Carers quality mark
and outstanding ratings through the Care Quality Commission.
Ensure people who access our services can do so In the way they want, whether face to face, virtually, or
di9ilally. This will be through the development of regional hubs and a¢cess lo innovative virtual carers
seriices
that
shaped
by
th8
voice
those
receiving
support.
Enable the people we Support to infom us abotA the difference our seNices make to them through the
development of an organisational wide impact framework.
OurPeople.'
Place the wellbeing of our people ahead of anything else - including an employee assistance programme,
welfare
fund,
wellbeing
groups
and
culture
openness.
Live and brealhe our values in eVe￿hIng we do via a charter that 811 employees commll to as part of The
Tuvida
Way.
Be led and guided by our people, creallng opportunilles for volce8 to be heard through a people
engagement plan that includes a new forum that wlll help shape The Tuvida Way.
Regularly review our offer of modern, competitive, flexible and coslaeffective terms and conditions,
including a commitment to al least 50°A of any surplus generated going towards improving remuneration.
Give people Ihe opportunity to continually develop in their roles and careers by having a leaming and
development programme that embraces The Tuvida Way.
Our Partnerships..
Ensure we don't focus on what we can get from partnerships... but what we can glve. By doing so we
commst lo share our expertise, act as a critical friend to those who seek our support and give what we can.
Only partner with those who share our values. Look for opportunities lo pilot new service delivery models,
using technology and systems to enhance our delivery and effKiency.
Take advantage of opportunities to leam. We will do this by engaging with those ￿side and outside our
sector, taking time to listen to leaders, innovators and those who share our passion for improving and
developing sep4ices.
Consider expanding,. whether through new contracts or merging services with other charities. We will only
do the latter when we are invited to do so, and in the interests of safeguarding sep4ices, employees and
geographical coverage.

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
OurBusiness.'
Ensure the finan¢l81 strategy Is continually reviewed and updated to ensure the right balance belween
financial sustainability, long term viability and delivery of seplices to those who need them.
A￿ayS seek growth and new income streams, but only in the interest of financial sustainability. Re-invest in
Ihe organisalion so we can continue lo provide services for carers and those they care for.
Invest in systems and technology thal enhance our effectiveness and effiuency, a￿ayS ensuring that our
beneficiaries and employees are considered and supported Whe￿ systems and technological advances
affect them.
Improve our ability to measure and forecast impact. We will develop Environmental, Social & Governance
{ESG) plans Ihat become embedded in our practice and are evident and understood at the point of delivery
by those using our se￿iCe$, and those deliverin9 them.
Keep under review our governance practice and the monitoring and management of risk. We will do so
using the risk management system, improved reporting as well as recording our decAsion-making protocol.
During Au9USt 2024 Nottinghamshire ICB made the decision lo withdraw funding from hospital discharge services
across the area. For Tuvida, this meant an immediate reduction in income of ¢irca £600k for this financial year. We
were initially given 30 days notice of the withdrawal of this funding, which meant we had lo act fasl.
Following a co￿rdInated campaign to influence declslon makers, we were able to seek an extenslon ol Ihls funding
initially through until Ihe end of November 2024. with the further possibility of additional income through until Mar¢h
2025, which gave us time to respond lo the situation, as well as limiting our income reduction in year to.
As a resull to this reduction in income during the year the charity pul into a¢lion its contingency plans that have
been developed to respond to such a siluation.
This resulted in an organisation wide reslructure, including
significant back office and senior management redundancles. The restrudure enabled a clear refocus on
operational service delivery with limited impact on front line services.
The deficit in FY24 ensured Ihat we had robust plans in place lo respond to financial challenges should they arise.
and the sudden loss of income in August 2024 was responded to promptly, and the actions taken has ensured
lorecasls have been prepared which indicate the charlty can conlinue as a golng concern with a focus on rebuilding
reserve levels over lime.
These forecasts have also taken into account the increase in Employers Nl conlribulions announced in the
November 24 budget with actlon already being laken lo Ilaise with all funders around Ihe need for increased funding
from April 2025.
Structur•. govemanc• and managom•nt
The organisation is a charitable Company Limited by guarantee incorporated on 21 November 1995, and regislered
as a charity on 22 December 1995. The governing documents are its memorandum and articles of association as
amended by special resolution dated 4 November 2020.
The trustees, who are also the directors for the purpose of company law, and who served during Ihe year and up to
the date of signature of the financial statements were..
Mrs E Convery
Mrs K Cook
MrDTYLiu
Mrs A Roberts ￿l¢e-ChaIr)
Mi N Stringfellow ITreasurer)
Mr l TuTnbull {Chair)
{Appoinled 10 May 2023)

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
The charity recruits Trustees following the guidance set by the National Council for Voluntary Organisations and
Charity Cornmission.
The first stage of iecruiting Trustees is to identify any key areas where specific skills and experiences would be
benèficial to the organisation. A skills audit of the existing Trustees is rArried out to identrfy any gaps. We also
consider the values of potential candidales as important, so they align with the values of the charily and the culture
we continue to develop. We are also keen to consider the lrfe skills of potential candidates in addition lo their
professional experience.
Additional training is offered to our trustees when it Is appropriate, and we review our Board development
programme each year. Due to Ihe sep4ices we provide. all our Trustees attend compulsory safeguarding training
with our senior trainer and our safeguarding lead. Mrs E Convery receives additional training and support. We
regularly communicale relevant articles, workshops and events lo our trustees lo keep Ihem informed and updated.
Annually our Chair conducts an appraisal with each trustee to review their role, the committees they participate in.
consideration of length of semce, additional training and support they may be interested in and to seek their views
as to the efficacy of the operation of the Board and wider govemance structures and processes. The outcome of
Ihe8e is reported to the full Board and confirms trustee participation in the sub-committee structure and other areas
of the organisation e.g. approving welfare fund grants for staff.
Tuvida 15 affiliated to Carers Trugl, Ouf national membership organisalion and works within the framework of
national policies. procedures, and standards to ensure a high-quality seNice to carers and Ihe people they care for.
Tuvida is regulated by the Cafe Quality Commission for our regulated care services as well as complw'ng with the
standards, laws and regulations for all other mandalory requirements, e.g. GDPR, Health and Safety, Charity and
Company law.
Declslon Making
The Board of truslees provide strategic governance and decisioTr making for the charity's operations supporting Ihe
Chlef Executive, her Chief Officers and senior leadersThe Board of trustees provide slraleglc governance and
decision rnaking for the charity's operations supporting the Chief Execulive, her Chief Officers and senior leadershlp
team lo effedively cary out day to day operational activities. During this year, following advice from our company
lawyer, the charily introduced a 'decision making matrix, for significant decisions taken by the Board. We used this
fviice during the year related lo the under performance of our large HFRS conlfacl and found it lo be useful and
enhances the minutes where significant decisions are made. The full Board meets quarterly with a robust sub-
committee structure in place lo deal with detailed discussions and decisions belween Board Meetings. The terms of
reference for these sU￿¢0mMitteeS are reviewed on an annual basis. All trustees give their time freely and no
Iiuslee remuneration was paid in the year.
Key Personnel Remuneratlon Pollcy
Salary reviews are carried out each year by the Chief Officer group and reported to the Board. However, a review
does not guarantee a pay rise and there is no conlradual right to an anr)ual pay rise. We always aim lo provide a
pay rise across the staff teams rf the budget allows us to do so. Staff are informed of the revlew in wrltlng.
10-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Communi¢•lion with Employ••8 and Volunt••r8
Providing employees and volunt88Ks syst8malically with info or matters of concem to them as employees and
volunteers.
We continue with our monthly newsletters lo staff, as well as additional newsletters on specialist topics. We upload
information and encourage staff lo use our staff intranet. We also celebrate cullural and religious events throughout
the year.
On a regular basls, we ￿mmunICate via email and text to update staff, clrculale Importanl Infomiakn'on and lo￿1
managers communicate specific information of relevance to their local services and dients.
Consultlng 8mploy8es or fh8ir representalives and Voluntee￿ on a r8gul8r basis so their views can be considered in
making decisions likely lo affecl Iheirinterests.
Every year we carry out a staff survey which includes a range of issues Including communications, resources to do
their job. training and development, support provided and feedback on things we do well as well as areas we could
improve on. On a quarterly basis, we hold staff meellngs for our field-based teams, also providing an opportunlly for
consultation and feedback on previous issues and idea6 raised. Staff can also email our Communications inbox with
any ideaslsuggeslions.
This year we also engaged wlth our staff speryfically for our new strategy, We held several weblnars, face lo face
meetings and circulated an on-line survey.
Encour8ging involvement in the company s perfomiance through share scheme/others
AS a charity, we don't operate a share scheme. Howevei, we do operate a scheme to encourage staft to 'introduce a
friend, lo work lor us and for this they receive a small payment if Ihe friend 1$ suc¢8ssfully recruited. This scheme
encourages staff lo be ambassadors for the organisation and recommend other great people lo work for us. 11 also
helps with our ￿¢ruitMent which is a sector wide challenge for all health and social care organisations. Our
experience and other evidence show that 'refer a friend, or similar schemes are the most successful recruilmenl tool
and provides committed and loyal staff.
As promised in Ihls year we introduced a long service anniversary recognition and reward scheme for loyal and
committed staff. Staff are recognised in our staff newsletter and receive a gift voucher on their &year anniversary
and every five years after that, All staff are re¢ognised in Ihe new51etter lor their length of seniice in the month they
jolned.
Achievlng common awareness on part or all the financial and economic factors aff8cling performance of the
company
Every year. the Chief Officers produce an annual business plan coupled with our budget story which is approved by
the Trustees. The budget story highlights the key financial elements of our plan for the yeaf that considers all the
factors that positively and negatively affect performance. As the budget story is produced. it is discussed and shared
wrth our wider teams to enable greater awareness of the environment in which we operate. Throughoul the year.
there are regular reviews of the performance against this budget story with regular updates being made when
¢ircumstances change. We produce monthly management accounts shared with our Trustees and senior leadership
team. Through our regular leam meelings coupled with KPI perfomance, Ihese are regularly discussed with our
leams including input into r8forecasling based on local and national economic faclors.
Disabled Employe
Applications for employment by disabled persons are always fully and fairly considered, bearing in mind the aptitude
and ability of the applicant concemed and the role they are applying for. The large proportion of our field-based
team roles involve assisting individuals with moving and handling, personal care and other activities which may not
be possible for some disabilities lo perform.
11

EAST MIDLANDS CROSSROADS4ARING FOR CARERS
TRADING AS TUVIDA
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
In the event of members of staff becoming disabled, every effort is made to ensure their employment within the
charity continues and that appropriate training andlor resourceslequipment are provided. It continues to be the
policy of the charity that training, career development and promotion of disabled persons should as far as it is
feasible, identical lo Ihat of other employees. We also ensure Ihal our managers have awareness training and the
skills to provide appropriate support and guidance to any disabled employee they line manage.
Audltor
In accordance with the company's articles, a resoluts'on proposing that Rogers Spencer be reappointed as auditor of
Ihe Company will be put al a General Meeting.
Dls¢108ure of Information to auditor
Each of the trustees has confirmed that Ihere Is no infomation of whlch they are aware which is relevant lo the
audit, bul of which the auditor is unaware. They have further confirmed that Ihey have taken appropriate steps lo
identfy such relevant infom)ation and to eslablish that the auditor is aware of such information.
The twslees, report was approved by the Board of Tnjstees.
Mr l Turnbull (Chair)
Tru$te•
Oate..
1811212024
12-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
STATEMENT OF TRUSTEES. RESPONSIBILITIES
FOR THE YEAR ENDED 31 MARCH 2024
The trustees, who are also the directors of East Midlands Crossroads-caring For Carers for the purpose of
company law, are responsible for preparing the Trustees. Report and the financial statements in accordance with
applicable law and United Kingdom Accounting Standards (Unrted Kingdom Generally A￿pted Accounting
Pracli¢e).
Company law requires the trustees to prepare financial statements for each finan¢ial year which give a true and fair
view of the stale of affairs of the charity and of the incoming resources and application of resources, including the
income and expenditure, of the charitable company for that year.
In preparing these financial statements, the trustees are required to..
select suitable accounting policies and then apply them consistenlly.,
obseNe the methods and principles in the Charities SORP,
make jtjdgements and estimates that ar8 reasonable and prudent..
slate whelher applicable UK Accounting Standards have been followed, subjecl to any material departures
disclosed and explained in the financial statements., and
prepare the financial slalements on the golng concern basis unless it is InappropTlale to presume that the charity
will continue in operation.
The trustees are ￿sponsible for keeping adequate accounting records that dlsclose wlth reasonable apxura¢y at
any tlrne the financial position of the charity and enable them lo ensure that the financial statements comply with the
Companies Acl 2006. They are also responsible for safeguarding the assets of the charity and hence lor taking
reasonable steps for the prevention and detection of fraud and other irregularitie5.
13-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
INDEPENDENT AUDITOR'S REPORT
TO THE MEMBERS OF EAST MIDLANDS CROSSROADS4ARING FOR CARERS
Opinion
We have audited the financial statements of Easl Midlands Crossroads-caring For Carers (Ihe 'charty') for the year
ended 31 Mar¢h 2024 which comprise the statement of finar)cial activities, the balance sheet, the statement of cash
flows and notes to the financial statements, including significant accounting policies. The financial reporting
framework that has been applied in their preparation is appli&ible law and United Kingdom Accounting Standards.
induding Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of
Imland (United Kingdom Generally Accepted Accounting Practice).
In our oplnion, Ihe financial statement$-
give a true and fair view of the state of the charitable company's affairs as al 31 March 2024 and of its
incoming resources and application of resources, Including its income and expenditure, for the year then
ended;
have been properly prepared in accordance wlth Unlted Kingdom Generally Accepted Accounting Pracli¢e,'
and
have been prepared in accordance with Ihe requiremenls ol the Companies Act 2006.
Ba81s for oplnlon
We conducted our audit in accordance wlth Inlemalional Standards on Auditing (UK) (ISAS (UK)) and applicable
law. Our responsibilities under those standards are further described in the Auditorfs responsibililies lor the audit or
the financi81 statem8nls section of our report. We are independent of the Charity in accordance with the ethical
requiremenls that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical
Standard, and we have fulfilled our other ethical responsibilities in ac￿rdance wllh these requlrements. We belleve
that Ihe audit evidence we have obtained is sufficient and appropriate to provide a basis loi our opinion.
Concluslons relating to going concern
In auditing Ihe financial 51atements, we have ¢onduded that the trustees, use of the going concern basis of
accountin9 in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relaling lo events or
conditions that. individually or colledively, may rASt significant doubt on Ihe charity's ability to continue as a going
concern for a period of at least hvelve months from when the financial slalemenls are aulhorised for issue.
Our responsibilities and th8 responsibilrties of the trustees with r8SP8Ct to golng concern are described in the
relevant sections of this report.
Other Inforniatlon
The other information comprises Ihe information induded In the annual report other than the financial slalement$
and our auditorfs report thereon. The trustees are responsible for the other information contained within the annual
report. Our opinion on Ihe financial statements does not cover the other information and. except to the extent
otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our
responsibility is lo read the other infomalion and, in doing so. Consider whether the olher information is materially
inconsistent with the financial statemenls or our knowledge obtained in the course of the audit, or othevwise appears
to be malerially misstated. If we identify such material inconsistencies or apparent malerial misstatem8nts, we are
required lo determine whether this gives rise to a material misstatement in the financial statements themselves. If,
based on the work we have performed. we conclude thal there is a material misslalement of this olher informalion,
we are required to report that fact.
We have nothing to report in this regard.
Opinlons on other matters prescribed by the Companies Aet 2006
In our opinion, based on the work undertaken in Ihe course of our audit..
the information given in the Irust8es' report for the financial year for which the finanaal statements are
prepared. which includes Ihe directors. report prepared for Ihe purposes of company law, is consistent with the
financial statements.. and
the directors, report included within the trustees, report has been prepared in accordance with applicable legal
requirements.
14-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE MEMBERS OF EAST MIDLANDS CROSSROADS.CARING FOR CARERS
Matters on which w• •re requlred to report by •xc•ptlon
In the light of the knowledge and understanding of the charity and its environment oblained in the course of the
audil, we have not identified malerial misstatements in the direclors, report included within the trustees, report.
We have nothing to report in respect of the following matters in relation to which the Companie$ Act 2006 requires
us lo report to you if. in our opinion..
adequate accounting records have not been kept, or retums adequate for our audit have not been received
from branches not visited by us- or
the financlal statements are not in a9reement with the accounllng records and returns: or
certain disdosures of Irustees, remuneration specified by law are not made., or
we have not received all the information and explanations we require for our audit,. or
the truslees were not entitled to prepare the financial statements in accordance with the small companies
regime and take advantage of the small companies, exemptions in preparing the truslaes. report and Irom the
requirement lo prepare a strategic report.
R•8ponslbllities of tru•to08
As explained more fully in the statement of trustees, responsibilities, the Iru5tees, who are also the dlrèctors of the
charity for the purpose of company law, are responsible for Ihe preparation of the financial slatements and for being
sa115fied that they give a true and fair view, and for such intemal control as the trustees determine 15 necessary to
enable the preparation of financial statements that are free from matèrial mlsslalemenl, whether due to fraud or
error, In preparing the financial slalements, the trustees are responsible for assesslng the Charlty's ability lo
continue as a going concern, disclosing. as applicable, matters related lo going concern and using the going
concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease
operations. or have no realistic altemative but to do so.
Auditorfs respon$lbllltles for the audit of the financial statements
Our objectives are to obtain Teasonable assurance about whether the financial statements as a whole a￿ free from
material misstatement, whether due to fraud or error. and lo issue an auditor's report that includes our opinion.
Reasonable assurance Is a high level of assuran￿ bul is not a guarantee that an audit ¢ondu¢led in accordance
with ISAS (UK) will always delect a material misstatement when it exists. Misslalements can arise fiom fraud or
error and are considered material if, individually or in Ihe aggregate, they could reasonably be expected lo influence
the economic decisions of users taken on the basis of these financial slatemenls.
The extent to whlch our procedures are capable of detectin9 irregularities, including fraud, is detailed below.
15-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE MEMBERS OF EAST MIDLANDS CROSSROADS-CARING FOR CARERS
The extent to which the audit was considered Capable of detecting Irregularities including fraud
Our approach to idenlifying and assessing the risk of material misstatement in respect of irregularities, including
fraud and non-compliance wilh laws and regulations. was as follows..
The engagement partner ensured that the engagement team collectively had the appropriate compelence,
capabilities and skills to idenlify or recognise non-compliance with applicable laws and regulations,.
We identified the laws and regulations applicable to the group through discussions with trustees and other
management. and from our knowledge and experience of ihe charity sedor and grant providers..
We focused on specific laws and regulations which we consldered may have a direct material effed on the
financial statements or the operations of the charity. including the Companies Act 2006, Charrties Act 2011,
taxation legislation and data protection, anti-bribery, employment, environmental and health and safety
18gislalion:
We assessed the extent of compliance with the laws and regulations identified above through making enquiries
of management and inspecting legal correspondence,. and
Identified laws and r8Gulatlons were communicated within the audit team regularfy and the team remalned alert
to instances of non-compliance throughoul the audit.
We assessed the susceptibility of the charily's financial statements to material misstatement, including obtaining an
understanding of how fraud mighl occur. by..
Making enquiries of management a8 to where they considered there was su$¢eplibilily to fraud, Iheir
knowledge of actual, suspected 8nd alleged fraud.,
Considering the inlernal controls in place to mitigate risks of fraud and non-compliance with laws and
regulalions., and
Underslanding the design of the charity's remuneration policles.
To address the risk of fraud through management bias and override of controls, we..
Performed analytical procedures lo identify any unusual or unexpected relationships:
Tested journal entries to idenlify unusual transactions;
Assessed whether judgements and assumplions made in determlning the accounting estimates set out in note
2 were indicative of potential bias,. and
Investigated the rationale behind signifipAnt or unusual transactions.
In response to the risk of irregularilies and non-compliance with laws and regulalions, we designed procedures
which included, but were not limited to-.
Agreelng financial statement disclosur68 to underlying SUPPOrting documenlalion.,
Reading the minutes of meetings of those Charged with govemance;
Enquiring of management as to actual and potential liligalion and daims: and
Reviewing correspondence with HMRC, relevant regulators and the company's legal advisors.
There are inherent limitations in our audit procedures described above. The more removed that laws and
regulations are from financial transactions. the less likely it is that we would become aware of non-compliance.
Auditing standards also limit the audit procedures required to identify non-compliance wilh laws and regulations to
enquiry of the trustees and other management and the inspection of regulatory and legal ¢orrespondence, if any.
Material misstatements that arise due to fraud can be harder lo detect than those that arise from error as they may
involve deliberate concealment or collusion.
A further description of our responsibilities is available on the Financial Reportin9 Council's website at.. https'.11
VM4V.frc.org.uklaudilorsresponsibilities. This description forms part of our auditols report.
16-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE MEMBERS OF EAST MIDLANDS CROSSROADS4ARING FOR CARERS
Use of our report
This report is made solely to the charitable company's members. as a body, in a¢¢ordance wlth Chapter 3 of Part 16
of the Companies Ad 2006. Our audit work has been undertaken so that we might state to the charitable company's
members those matters we are required to state to them in an auditor's report and for no other purpose. To the
fvllest extent permitted by law, we do not accept or assume responsibility lo anyone other than the charitable
company and Ihe charitable company's members as a body. for our audit work, for this report, or for the opinions we
have fomed.
Melvin Bailey FCCA DChA Isonior Statutory Auditor
for and on behalf of Rog•rn Sp•n¢•r
Ig/12/24
Chartered Accountants
Statulory Auditor
Newstead House
Pelham Road
Nottingham
NG5 1AP
17-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
STATEMENT OF FINANCIAL ACTIVITIES
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2024
Unrestri¢ted Re3trlct•d
fund$
funds
2024
2024
Total Unrnstrfctsd Ro•tri¢t•d
fund8
funds
2023
2023
Total
2024
2023
Notes
Income from:
Donations and legacies
Charitable activities
Investments
81,915
11,841,882
6,509
235,434
317.349
11,841,882
6,509
240,486
12,609,022
3,562
240.486
12,609,022
3,562
Total income
11,930,306
235,434 12.165,740
12.853,070
12,853.070
Expondltur• on:
Charitable activitles
12,683,299
112,909 12,776,208
12,606,681
12,606,681
Totsl expendttur•
12,663.299
112.909 12,776,208
12.606.681
12,606,681
N¢t Incom•ll•xp•nditur•) and
movement In funds
{732,993)
122,525
(610.468)
246.389
246,389
R•conclllatlon of fund•:
Fund balances al 1 April 2023
1,217,423
105,005 1.322,428
971,034
105,005 1,076,039
Fund balancès at 31 March
2024
484,430
227,530
711,960
1.217,423
105.005 1,322.428
The statemenl of financial activities includes all gains and losses recognised in Ihe year. All income and expenditure
derive fiom continuing activities.
The notes on pages 21 to 35 form part of these financlal statements.
18-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
BALANCE SHEET
AS AT31 MARCH 2024
2024
2023
Not•$
Fixed assets
Tangible assets
13
78,770
96,492
Current a88ets
Debtors
Cash at bank and in hand
14
1,499,956
122,951
1,392.318
884,229
1,622,907
2.276,545
Credltors: amounts falling due withln
one year
(772,188)
(1,050,809)
Not current assets
850,719
1,225,936
Total a$$•ts I￿9 current liabilitiei
929.489
1.322.428
Cmdltors: amounts falllng du• after
more than one year
17
(217,529)
N•t a•80ts
711,960
1,322,428
The funds of the charity
Restrlded income funds
UnreslTicled funds
19
20
227.530
484,430
105,005
1,217,423
711,960
1,322,428
The notes on pages 21 to 35 form part of these financlal statements.
1811212024
The financial stal•menls were approved by the Iruslees on .....................
MT N Strlngfellow (Treasurer)
Trustee
Mi l Tumbull {Chair)
Trustee
Company registratlon number 03128681 (England and Wales)
19-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2024
2024
2023
Notes
Cash flows from oporating actlvltles
Cash (ab50rbed by)Igenerated from
operations
29
1915,387)
117,816
Investing activlti•8
Purchase of tangible fixed assets
Investment income received
(14,806>
6,509
{61,708)
3,562
Net cash used In Inv•stlng acllvltlè•
(8,297)
(58.146)
Financing activities
Proceeds of new bank loans
Repaym8nl of bank loans
236,805
174,399)
104,347
{9,253)
Net cash generatod from financlng
activities
162,406
95,094
Net {decrease)lin¢r•ase in cash and cash
•quivalents
(761,278)
154,764
Cash and cash equivalents at beglnnlng ofyear
884,229
729.485
Cash and cash equivalents at end of year
122.951
884,229
-20-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
A¢counting policies
Ch•rlty Infomiation
East Midlands Crossroads-caring For Carers is a private company lirniled by guarantee incorporated in
England and Wales. The registered offi¢e is 19 Pelham Road, Nottingham, NG5 1AP.
1.1 A¢counting convention
The financial statements have been prepared in a¢¢ordance with the charity's governing document. the
Companies Act 2006 and 'Accounting and Reporting by Charities,. Statement of Recommended Practice
applicable to chanties preparing their accounts in accordance with the Financial Reporting Standard
applicable in the UK and Republic of Ireland {FRS 102) (effedive 1 January 2019)" The charity is a Publlc
Benefit Entity as defined by FRS 102.
The financial statements are prepared in sterling, which is the functional currency of the charity. Monetary
amounls in these financial statements are rounded to the nearest £.
The financial statements have been prepared under the historical cost convention. The principal accounting
policies adopted are set out below.
1.2 Golng concern
During Au9usI 2024 Nottinghamshire ICB made the decision lo wilhdraw funding from hospital discharge
seNices across the area. For Tuvida. this meant an immediate reduction in income of circa £600k for this
financlal year, We were Initially glven 30 days nolice of the wllhdrawal of Ihis fundlng, whlch meanl we had to
act fast.
Following a co-ordinated campaign to influence decision makers, w• were able lo seek an extension of thi$
funding inrtially through until the end of November 2024. wrth the further possibility of additional income
through until March 2025, which gave us lime lo respond to the situation, as well as limitin9 our income
dudion in year to.
As a result to this reduction in in￿rne durlng the year the charity put into action its contingency plans Ihal
have been developed to respond lo such a situation. This resulted in an organisation wide restw¢ture,
including significant back office and senior management redundancies. The restructure enabled a clear
refo¢u$ on operational service delivery with limited Impact on front line services.
The deficit in FY24 ensured that we had robust plans in place to respond to financial challenges should they
arise, and the sudden loss of income in August 2024 was responded to promptly, and the aclions taken has
ensured forecasts have been prepared whlch indicate Ihe charity can continue a$ a going concern with
focus on rebuildin9 reserve levels over time.
These forecasts have also taken into account Ihe increase in Employers Nl conliibulions announced in the
November 24 budget with action already being taken lo liaise wrth all funders around the need for in￿e3$ed
funding from April 2025.
1.3 Charltable fund$
Unrestricted fvnds are available for use al the discretion of the trustees in furtherance of their charitable
objectives.
Designated funds comprise funds which have been set aside al the discretion of the trustees for specific
purposes. The purposes and uses of the designated funds are sel out in the notes to the financial statements.
Reslricted funds are subject to specffjic conditions by donors or grantors as to how they may be used. The
purposes and uses of the restricted funds are set out in the notes to the financial statements.
21

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Accounting policies
Icontlnuedl
1.4 Income
Income is recognised when the charity is legally entitled toll after any performance conditions have been met,
the amounts can be measured reliably, and il is probable that income will be received.
Income from govemment and other grants. whether 'capllal' grants or 'revenue' grants, Is recognised when the
charitable wmpany has entrtlemenl to the funds, any performance conditions attached lo the grants have
been met, it is probable that the income will be received and the amounl can be measured reliably and is not
deferred.
Intere51 on funds held on deposit 15 included when receivable and the arnount can be measured reliably by
the charitable company- this is nomially upon notification of Ihe interest paid or payable by the Bank.
1.5 Expgnditur•
Expenditure is recognised once thera is a legal or constructive obligalion to make a payment to a third
party, il is probable that settlement will be required and the amount of the obligation can be measured
reliably. Expenditure is ¢lassified under the following a¢tivily headings.
Experbdilure on charitable activities includes the costs of its activities and services for beneficiaries it includes
both costs Ihat can be dire¢tly allocated lo such activities and those wsls of an indirect nalure necessary to
support them.
Olher expendilure represents those items not falling into any other heading.
Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred.
Allo¢atlon of aupport co•t•
Support costs are those that assist the work of the charitable company bul do not direclly represent thar4table
actibities and include office cosls. governan¢e cosls. administrative payroll costs. They are incurred directly in
support of expendilure on the objects of the charity and include project management carried out at
Headquart8rs. Where support cosls ¢annot be directly attributed lo headlngs, they have been allocated to
cost of raising funds and expenditure on charitable activities on a basis consistent with the use ol the
sources. Overheads have been allocated pro rata based on staff time.
1.6 T•ngiblo fixed assèts
Tangible fixed assets are Initial￿ measured at C05t and subsequently measured at cost or valualion. net of
depreciation and any impairment losses..
Depreciation is recognised so as lo write off the cost or valuation of assets less Iheir residual values over their
useful lives on the following bases:
Leasehold improvements
Fixtures and fittings
Computers
Motor vehicles
12.5•h straight Ilne
20°A straight line
33.30A straight line
25% straighl line
The gain or loss arising on the disposal of an asset is determined as the difference bebNeen the sal8 proceed$
and the carrying value of the asset, and is recognised in the statement of financial activities.
Individual assets costing less than £500 are not generally ¢apitalised.
-22-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
A¢counting policies
(Continued)
1.7 Impalrment of fixed assets
At each reporting end dale, the chanty reviews the carrying amounts of its tangible assets to determine
whether there is any indication that Ihose assets have suffered an impairment loss. If any such indication
exisls, the recoverable amount of the asset is ests'rnated in order lo detemiine the extent of the impaimient
loss (if any).
1.8 Cash and cash equlvalents
Cash and cash equivalents include cash in hand, deposrts held at call with banks, other short-term liquid
Investments with original maturities of three months or less, and bank overdrafts. Bank overdrafts are shown
within borrowings in currenl liabilitles.
1.9 Flnanclal instruments
The charity has elected to apply the provisions of Sedlon 11 'Baslc Flnanclal Instruments, and Section 12
'Other Financial Inslrumenls Issues, of FRS 102 to all of Its financial instruments.
Financial instruments are recognised in the charity's balance sheet when the charty becomes party to the
contradual provisions of the instrument.
Flnancial assets and liabilities are offsel, wlth the net amounls presented in the financial s18tements, when
there is a legally enforceable right to sel off the recognised amounts and there is an intention to settle on a net
basis or to realise the asset and settle the liability simultaneously.
Bas1¢ Iln•n¢lal assets
Basic financial assets, which include debtors and cash and bank balances, are initially measured al
transaction price including transaction costs and are subsequently carried al amortised cost using the effective
interesl method unless the arrangement Constitutes a financing transaction, where the transaction is
measured at Ihe present value of the future receipts discounled at a market rale of interest. Financial assets
Classified as receivable with•n one year are not amortised.
Basic financial Ilabllltle$
Basic financial liabilities, including creditors and bank loans are initially recognised at transaction price unle8$
the arrangement constilules a financing transaction. where the debt instrument is measured at the presenl
value of the future payments discounted at a market ral8 of inleresl. Financial liabilities classified as payable
within one year are not amortised.
Debt instrumenls are subsequently carried at amortised cost, using the effective inleresl rate method.
Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of
operations from suppliers. Amounts payable are classified as current liabilities if payment is due within one
year or less. If not, Ihey a￿ presented as non-current liabilities. Trade creditors are recognised initially at
transaction price and subsequently measured al amortised cost using the effective interest method.
Derecognltlon of financial liabilities
Financial liabilities are derecognised when the charity's contractual obligations expire or are discharged or
cancelled.
1.10 Employee benefits
The ￿st of any unused holiday entitlement is recognised in Ihe period in which the employee's senii¢es a
received.
Tennination benefrts are recognised immediately as an expense when the charity is demonstrably commrtted
to tenninate the employment of an employee or to provide termination benefits.
-23-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Accounting policies
IContlnu•d)
1.11 Pensions
The pension costs charged in the financial statement5 represent the contribution payable by the charitable
company during the year and are apportloned pro•f8la across activities based on staff lime.
Critical accounting estimates and ludgements
In Ihe application of Ihe charity's ac¢ounling policies, the trustees are required lo make judgements. estimates
and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other
sources. The estimates and associated assumptions are based on historical experience and other factors that
are considered lo be relevant. Actual results may differ from these estimat8S.
The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting
estimates are recognised in the period in which the estimale is rewsed where the revision affects only that
period, or In the period of ltte revision and future periods where Ihe revlsion affects both current and future
periods.
Donations and legacle$
Unr••trlcted Ro8trlcted
funds
funds
Tolal Unreslri¢ted
funds
2024
2024
2024
2023
Donations and gifts
81,915
235,434
317,349
240,486
Donatlons and gifts
Donalions and legacies
Donations on merger
Grant income
75,815
2.000
233,434
77,815
233,434
6,100
63,946
176,540
6,100
81,915
235,434
317,349
240,486
Charltabl• activities
R•gulalgd
Caro
2024
C•r•rn Hub
Totsl
2024
R•gulal•d
Car•rJ Hub
Totsi
2023
2024
2023
2023
Direct billing
Spot contracts
Seprfi¢e agreements
Other income
2,039,568
2,039,568 2,047,070
2,047,070
873,085
873,085
906,267
906,267
7,814,193 1,089.751 8,903,944 8,216.985 1,305,115 9.522,100
25.285
25,285
133.585
133,585
10,752,131
1,089,751 11,841,882 11,303,907
1,305,115 12,609,022
-24-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Income from investments
Unrostrfct•d Unr•stri¢tsd
funds
funds
2024
2023
Interest receivable
6,509
3,562
-25-

EAST MIDLANDS CROSSROADSQARING FOR CARERS
TRADING AS TUVIDA
NOTES TO THE FINANCIAL STATEMENTS ICONTINUEO)
FOR THE YEAR ENDED 31 MARCH 2024
Exp•ndMurn on ¢h•rftsbl• •¢tlvltt••
R•gul•t•d C•r•rn Hub
car•
2024
Oth•r
Tot•1
Regul•t•d C•rw• Hub
¢•r•
CXh•r
Totsl
2024
2024
2024
202J
2023
2023
Dlr•¢t ¢o•t•
Stoff Gosts
Mobilo ifrlephone$
C8r• os$l8ianls reuullmenl •xp8n5•1
Car• 08si$t8nl$ travel expens88
C8re o$$l$tani$ protective dolhlng lalams
D•y ¢enlr• ¢oil$
Hub dlr•¢l ¢osls
Tralnlng S COn￿ren￿l
R*¥ing fijnds
8.494.933
186.887
77.287
555.593
15.789
10.339
8,494,933
218,458
77,287
S65,593
15,769
10,339
178.805
34.754
218
6.376.918
151.717
90.330
578.822
41.467
10,353
8,376,918
184.739
90.330
578,622
41.487
10,353
71,803
28.501
25,431
7,146
28.876
178.805
71,￿3
34,754
28,501
218
308
7,375,342
18S.165
25.617 7.586.154
7,277,928
79,049
26,182 7.383,159
Shir• ol •upport and gtsv•m•n¢• ¢o•ts IM• not• 71
Support
Govemanc4J
2,210,117
652,Q43 2,248,726 5,110.886
79,168
79.108
2.117,557
782.939 2,201.577 5.102.073
121,449
121.449
9,585,459
837,208 2,353,541 12,776,208
9,395.485
881.988 2,349,208 12.808.681
An•by•l• by fund
Vn¥•$iri¢ted fundi
R•$irided fund$
9,472.550
I12.￿9
837.208 2.353.541 12.663.299
112,909
9,39S,48S
881,989 2,349,208 12,606,8B1
9,￿5,459
837.208 2.353.541 12,776,208
9.395.485
881.988 2.349.208 12.808.681

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Support Costs allocated to actlvltle$
2024
2023
Staff costs
Depreciation
Admin travel
Establishment
Computer sofvare
Consultants costs
Marketing
Bad debts
Admin reGruitment expenses
Other costs
Governance costs
3,861,477
32.529
156,851
463.555
378.250
3,773,053
52.128
159.747
401,333
252,770
123.919
9.200
6,098
14,638
272.960
157.678
3,040
{3.0211
4.755
165,145
127.473
5,190,054
5,223,522
Analysèd betr4•0n:
Regulated care
Carers Hub
Other
2,210,117
852.043
2,327,894
2,117.557
782.939
2,323.026
5,190,054
5,223,522
2024
2023
Governance costs comprise:
Staff Costs
Audil fees
Legal and professional
Bank charges
Loan intere51
48,305
15,613
36.188
18,301
9,066
36.229
15,793
84,818
17.557
3.281
127,473
157,678
Net movement in funds
2024
2023
The net movement in funds is stated after chargin91{creditlng):
Fees payable for the audil of the charity's financial statements
Depreciation of owned tangible fixed assels
15.613
32.529
15,793
52,128
-27-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Auditorfs remuneration
Fees payable to Ihe rharty's auditor and associates..
2024
2023
For audit servi¢es
Audrt of the financial statemenls of Ihe ¢harity
15,613
15.793
10 TNstee8
None of Ihe trustees (or any persons connected with them) received any remuneration or benefrts from the
charity during the year.
11 Employ••s
The aveiage number of employees during the year was..
2024
Number
2023
Number
Care support workers
Support staff
376
126
435
138
Total
502
571
Employment costs
2024
2023
Wages and salaries
Social security costs
Penslon costs
Temiinalion payments
Apprenticeship levy
9,139,275
753.032
199,010
85,734
29.004
8,976,697
746,222
193,292
100,744
45,965
10,206,055 10.062.920
-28-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
NOTES TO THE FINANCIAL STATEMENTS ICONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
11 Employee$
(Continued)
The number of employees whose annual remuneration was more than £60,000
is as follows:
2024
Numb¢r
2023
Numbèr
60,000- 69,999
70.000- 79.999
80,000- 89.999
90,000- 99,999
100,000- 109,999
110,000- 119.999
120,000- 129,999
130,000- 139,999
R•munèratlon ol key managom•nt Pornonnel
The remuneration of key management personnel is as follows:
2024
2023
Aggregate ¢ompensation
849,966
614.556
During Ihe year the charity operated a defined contrlbutlon penslon scheme in respect of 294 employees
(2023: 313 employees).
12 T•x•tion
The charlty is exempt from laxalion on its actlvltie5 because all its income is applied for charitable purposes.
-29-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
13 Tanglble flxed as8et8
Lèasèhold Flxlur•s and
Improvomènts
flttlngs
Comput•Ys
Motor
v•hlcle$
Total
Cost
At 1 April 2023
Additions
111,064
284,106
9,437
301,773
5,369
2,625
699,568
14,806
At 31 March 2024
111,064
293,543
307,142
2,825
714,374
Deprnclatlon and Impaimiont
At 1 April 2023
Depredallon charged In the year
74.421
8,396
262,709
2,580
263,320
21.553
2,625
803,075
32,529
At 31 March 2024
82,817
265,289
284,873
2,625
635,604
Carrylng amount
Al 31 March 2024
28,247
28.254
22.269
78,770
At 31 March 2023
36.643
21.396
38,453
96,492
14 Debtorn
2024
2023
Amounts falllng due within one year:
Trade debtors
Other debtors
Prepayments and accrued income
1,098.744
253,157
148,055
1,288,675
103,641
1,499.956
1,392,318
16 Loan• and overdrafts
2024
2023
Bank loans
257,500
95,094
Payable within one year
Payable after one year
39,971
217,529
95,094
-30-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
16 Credltors: amounts falling due wlthin one year
2024
2023
Notes
Bank loans
Other taxation and social securty
Deferred income
Trade Cfedilors
Other Creditors
Accruals
15
39,971
181,191
37,563
236.292
157,723
119,448
95.094
191.453
83,105
174.360
107.243
399,354
772,188
1,050.609
17 Creditors: amounts fa115ng due after more than one year
2024
2023
Not¢$
8ank loans
15
217,529
18 Delerrnd Income
2024
2023
Other deferr•d income
37,563
83.105
Deferred income is included in the financial statements as follows:
2024
2023
Deferred income Is Included within-.
Current liabilities
37.563
83,105
Movements in the year..
Deferred income a11 April 2023
Released from previous periods
Resources deferred in the year
83,105
(83,105)
37,563
101.175
(101,175)
83.105
Deferred income at 31 March 2024
37.563
83,105
31

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
19 Restricted funds
The restricted funds of the ¢harlty comprise the unexpended balances of donations and grants held on trust
subject to specific conditions by donors as to how they may be used.
At 1 Aprll
2023
Incoming Resources At 31 March
r•80urce•
•xpended
2024
Wheatley Donalion
R8SPlte Care Relief- Carers of Demenlia
Clients
Home From Home
105,005
(105,005)
2,000
233.434
(2,000)
(5,904)
227,530
105,005
235,434
(112,909)
227,530
Pr•vlou$ year:
At 1 Aprll
2022
Incomlng Resource8 At 31 Mar¢h
resources
oxpend•d
2023
Wheatley donation
105,005
105,005
Wheatle
Donation - Le
received to be a
lied in
hewo
hin
area
During Ihe financial year ending 31 March 2024, this reslrl¢ted fund ha8 been spent in full. The fund has been
ulilised to support care sepiices in Ihe West Sussex afea.
Res
ite Care Relief - Carers of Dementia Clien
A donallon of £2,000 was rèceived during the financial year from the Chèsl8r Llons Club. The donation was
received to support respite for Carers of dementia clients. The monies have been ulilised In fijll during the
financial year.
om
Following a merger with Home From Home they donated their cash in the bank of £233,434. The lunds are to
support the development ol services 10 5UPPOrt carers and people wilh care needs ID Havering and
surrounding areas where the majority of beneficiaries are from the London Borough of Havering.
During the last quarter of the year £5,904 was used of these funds in Ihe support care services in that area.
-32-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
20 Unrestricted funds
The unrestricted funds of Ihe charity Comprise Ihe unexpended balances of donations and granls which are
not subject to specific condrtions by donois and grantors as to how they may be used. These include
designated funds which have been set aside out of unrestricted funds by the tmstees for specffic purposes.
At 1 Aprfl
2023
Ineomlng R•$our¢•• At 31 March
resources
expended
2024
Building improvements
General funds
36.088
1,181.335
{28,966)
11.930,308 <12,636,333)
9.122
475.308
1,217.423
11,930,306 (12,663,299)
484.430
Prevlou8 year:
At l Aprll
2022
In¢oming
resources
Resources At 31 March
expended
2023
Building improvements
Crossroads Care- HCY
Portugal investment to develop a partnership io
support carers
General funds
42.097
57,250
(6,009)
{57,250)
36,088
4,075
867.612
(4,075)
12,853.070 (12,539,34n
1,181,335
971,034
12.853,070 (12,606,681)
1,217.423
ulldin
Durlng ihe financial year, expenditure totalling £26,966 has been $pent on building improvements and
renovations for dilapidations following the closure of the Reading office.
21 Analysis of net a88ets between funds
Unre8trlcted
funds
2024
Re$tri¢ted
funds
2024
Total
2024
At 31 March 2024:
Tangible assels
Current asselsl(liabilities)
Long term liabilities
78,770
623,189
(217,529)
78,770
850,719
(217,529)
227,530
484,430
227,530
711,960
-33-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
21 Analysis of net assets beiween funds
(Continued)
Unre$trl¢t•d
funds
2023
R•$tri¢t•d
funds
2023
Totsl
2023
At 31 March 2023:
Tangible assets
Current assetsl(liabililies)
98,492
1.120,931
96,492
1,225.936
105.005
1.217,423
105,005
1,322,428
22 Operatlng lease commilments
Le$•••
At the reporting end date the charity had oulslandlng commitments for future mlnimum lease payments under
non-cancellable operating leases. which fall due as follows..
2024
2023
Within one year
Be￿een two and five years
In over five years
165.290
64,722
3,948
214.816
118,323
233,960
333,139
23 Rel•tsd party tr•nsactlon8
The following relalives of Directors received employee benefits during the year. This is permitted under
paragraph 5.4 of the Articles of Association.
The Chair of Trustees Is marrled lo the Head of Finance. Employee benefils for the Head of Finance lor the
year amounted lo £51.165 (2023.. £50,648>.
24 Affillat•d Organl$•tlon8
The charity is affilialed to Carers Trust, a network of Charities wrth similar objectives. The address for Carers
Trust is 32-36 Lowman Street, London. SE1 QEH.
25 Company Llmlted by Guarant0•
Each of the members of the company are liable to contribute to the assets of the charity in the event of the
Charity being wound up an amount not exceeding £1. Al the dale of these accounls there were 5 guarantee
members.
-34-

EAST MIDLANDS CROSSROADS-CARING FOR CARERS
TRADING AS TUVIDA
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
26 Inve8tm•nt
Upon the completion of the managed takeover of Carers Trust Thames, East Midlands Crossroads - Caring
for Carers acquired 500A of the share capital of MK Communty Shop (Kingslon) Limited. This is a private
cornpany limited by shares, incorporated In England and Wales. The company number is 02799626 and the
registered office address is 2 Burners Lane, Kiln Farm, Mitton Keynes, Bucks, MK113HB.
A gift aid donation of £21.000 {2023.' £12,500) has been provided as a debtor in these financial statements.
This represents the Share of profits owed lo East Midlands Crossroads
Caring for Carers al 3181 March
2024.
27 Anaty$ls of changes In n•t debt
At 1 Aprll 2023
¢Mh flow•At 31 Alar¢h 2024
Cash at bank and In hand
884,229
(761,278}
122,951
Loans falling due within one year
Loans falling due after more than one year
(95,094)
55,123
(217.529)
{39,971)
(217,529)
789,135
1923,684)
(134.549)
28 Charlty Merger
On 16 March 2024, the asse18 Home from Home were merged into the charity. The net a88ets amounted to
£233.434 and has been presented in income from donations and legacieB (note 31.
29 C4•h gen•ratsd from operatlons
2024
2023
(Deficit)Isurpus for the year
(610,468)
246,389
Adjuslrnents for-.
Investment income ￿cOgnised in statement of financial activities
Depreciation and impairment of tangible fixed assets
{8,509)
32,528
{3,562)
52,128
Movements in working caprtal..
(Increase) in deblors
(Decrease)lincrease in creditor$
(Decrease) in deferred income
(107.640)
(177,756)
(45,542)
(496,422)
337,353
<18.070)
Cash labsorbed by)Igenerated from operatlon8
(915.387)
117,816
-35-