# 



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|Trustees|Mrs E Convery|
|---|---|
||MrDTYLiu|
||MrsA Roberts|
||Mr N Stringfellow|
||MrITurnbull|
|Secretary|MrSTetley|
|Key ManagementPersonnel|MrsCAlexander|
||MrsJFinn|
||MrGHowells|
||Mr C Stubbs|
||MrATaylor|
||MrSTetley|
|Charity number|1051649|
|Company number|03128681|
|Registered office|19 Pelham Road|
||Nottingham|
||NGs1AP|
|Auditor|RogersSpencer|
||Newstead House|
||Pelham Road|
||Nottingham|
||NGs1AP|
|Bankers|Natwest Bank|
||NottinghamCityBranch|
||148-149VictoriaCentre|
||Nottingham|
||NG13QT|
|Solicitors|Shoosmiths|
||TheXYZBuilding|
||2Hardman Boulevard|
||Spinningfields|
||Manchester|
||M33Az|





## 

||Page|
|---|---|
|Trustees'report|1-14|
|Statement oftrustees' responsibilities|15|
|lndependentaudito/sreport|16-19|
|Statement of financialactivities|2A-21|
|Balancesheet|22|
|Statement of cashflows|23|
|Notes to thefinancial statements|24-36|





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||f|
|---|---|
|AgeUl(lllestSuss{|34?$2|
|Buckirgharn*rireCounty{ouncil|119,41{t|
|Gtyof YorkC*uncil|71"815|
|Dernentia Concern|61,81t8|
|tlerbyshire County f,anncil|4,338|
|Eallrg Ecrcrgtrf"ouncil|100,sgCI|
|HareringBoraugh f-ouncil|s1"259|
|FtaveringCCG|se595|
|leiaesterCountyCcunciI|24,U8|
|LeicsterRoyallnfirmary|15$,000|
|Lsrdon Bor*rgh ofRedbridge|243,896|
|MihoolreynesC-aumil|2S7,458|
|HllSMiltsnl(eynesCffi|28,907|
|NHSNottirghamand}l*ttinghamshireCG|1"62&4gs|
|t'lortharngstorEhireferarsAssoclation|223,m0|
|F{ottinghamCityCouncit|2S7,5$S|
|I'lottingharnshir=6ountyCouncil|5,116,541|
|ReadingEorotghCsunciI|?78,514|
|RdkiQeCC|6d483|
|WestStss€HCCG|4S,442|
|WestSilss€ltC.ountyfouncil|ffiT,153|
|tAlokirgharnEarouglt Council|147"063|
|Others{Behutr€l"{I}G}|54,968|



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|Current financial year|||||||
|---|---|---|---|---|---|---|
|||Unrestricted||Restricted|Total|Total|
||||funds|funds|||
||||2022|2022|2022|2021|
||Notes||<br>f,|t|f,|€|
|lncomefrom:|||||||
|Donationsandlegacies<br>Charitableactivities<br>lnvestments|3<br>42,589<br>4<br>12,011,329<br>599||||42,589<br>12,011,329<br>99|80,346<br>12,791,532<br>2,249|
|Totalincome||12,054,017||-|12,054,017|12,874,',127|
|Expenditure on:|||||||
|Charitableactivities||12.245.010||-|12,245,010|13,444,413|
|Netexpenditure for the year/|||||||
|Netmovementinfunds|||(190,993)|-|(190,993)(570,286)||
|Fund balancesat1April202'l|||1,162,027|105,0051,267,032||1,837,318|
|Fundbalancesat31 March2022|||971,0U|105,0051,076,039||1,267,032|





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|Prior financia! year|||||
|---|---|---|---|---|
|||Unrestricted|Restricted|Total|
|||funds|funds||
||Notes|2021f|2021f|2021<br>f|
|lncomefrom:|||||
|Donationsandlegacies|3|80,346||80,346|
|Charitableactivities|4|12,791,532||12,791,532|
|lnvestments|5|2,249||2,249|
|Totalincome||12,874,127|-|12,874,127|
|Exoenditure on:|||||
|Charitableactivities||13,411,783|32,630|13,444,413|
|Netexpenditure for the year/|||||
|Netmovementinfunds||(537,656)|(32,630)(570,286)||
|Fund balancesat1April 2020||1,699,693|137,635|1,837,3'tI|
|Fundbalancesat31March2021||1,162,027105,005||1,267,032|





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|||2022||2021||
|---|---|---|---|---|---|
||Notes||E||€|
|Fixedassets||||||
|Tangible assets|11||86,912||125,519|
|Current assets||||||
|Debtors|12|895,894||1,072,208||
|Cashatbankandin hand||729,465||883,615||
|||1,625,359||1,955,823||
|Creditors: amountsfallingduewithin<br>oneyear|13|(636,232)||(814,310)||
|Net currentassets|||989,127||1.141.513|
|Totalassets less currentliabilities|||1,076,039||1,267,032|
|lncomefunds||||||
|Restrictedfunds|15||105,005||105,005|
|Unrestrictedfunds||||||
|Designatedfunds|16|103,422||103,422||
|Generalunrestrictedfunds||867,612||1,058,605||
||||971,O34||1,162,027|
||||1,076,039||1,267,032|
||||:|||





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|||2022|2021||
|---|---|---|---|---|
||NotesEtCt||||
|Cashflows from operating activities<br>Cashabsorbedbyoperations|24|(146,8s6)||(1e6,434)|
|lnvestingactivlties|||||
|Purchase of tangiblefixedassets||(16,184)|(40,568)||
|Proceeds on disposal of tangible fixed|||||
|assets||8,831|||
|lnvestmentincome received||99|2,249||
|Netcash used in lnvesting activities||(7,254)||(38,319)|
|Netcash usedinfinancing activities|||||
|Netdecrease in cashandcash equivalents||(154,150)||(234,753)|
|Cashandcashequivalents atbeginning ofyear||883,615||1,118,368|
|Cash andcash equivalentsat end ofyear||729,465||883,615|
|||||:|





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|Donations|and Iegacies|||||
|---|---|---|---|---|---|
|||Unrestricted|Restricted|Tota!Unrestricted||
|||funds|<br>funds||funds|
|||2022<br>f|2022!|2022<br>€|2021<br>f|
|Donations|andgifts|42,589||42,589|80,346|
|||::||||
|Donations|andgifts|||||
|Donations|andlegacies|42,589||42,589|80,346|
|||42,589||42,589|80,346|



## 

||RegulatedCarers|Hub|Total|Regulated|Carers|Hub|Total|
|---|---|---|---|---|---|---|---|
||Care||2022|Gare|||2021|
||2022|2022||2021||2021||
||f€||€|f,f,|||€|
|Direct billing|1,966,732||1,966,732|2,165,666|||2,165,666|
|Spot contracts|770,985||770,985|727,776|||727,776|
|Service agreements|7,628,2371,245,902||8,874,139|8,026,863|1,194,699||9,221,562|
|Grant income|322,036||322,036|613,203|||613,203|
|Other income|77,437||77,437|63,325|||63,325|
||10,765,4271,245,902||12,011,329|11,596,833|1,194,699||12,791.532|
|Analysis of grant income||||||||
|CJRS grants|90,768||90,768|346,090|||(346,090)|
|lnfectioncontrol grants|161,223||161,223|219,503|||(219,503)|
|Workforcegrants|70,045||70,045|47,610|||(47,610)|
||322,036<br>::::::|-|322,036613,203|||-|613,203|





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|lnvestments|||
|---|---|---|
||Unreetric'tedUnrestricted||
||funds|funds|
||2022|2021|
||If||
|lnterest receivable|99|2,249|





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|Gharitableactivities|||||||||
|---|---|---|---|---|---|---|---|---|
||RegulatedCarersHub||Other|Tota!|RegulatedGarers Hub||Other|Total|
||Care|||2022|Care|||2021|
||2022|2022|2022||2021|2021|2021||
||cf||t||8t||€|€|
|Staff costs<br>Mobiletelephones|6,514,73',1<br>133,124|7J4;|-<br>6,514,731<br>25,624165,897||7,625,581<br>123,703|11,80;|-<br>7,625,581<br>28,471163,977||
|Care assistants recruitment expenses|89,889||-|89,889|46,286||-|46,286|
|Care assistants travel expenses|607,',178||-|607,178|618,046||-|618,046|
|Care assistantsprotectiveclothing/alarms|1,196||-|1,196|285,799||-|285,799|
|Day centre costs|8,296||-|8,296|6,434||-|6,434|
|Hub direct costs||47,439|-|47,439||37,gg;|-|37,937|
|Training & conferences<br>Raisingfunds|32,460||-<br>236|32,460<br> <br>236|27.037||-<br>216|27,037<br> <br>216|
||7,386,874|54,588|25,860|7,467,322 8,732,886||49,740|28,687|8,811,313|
|Share of support costs(seenote 7)<br>Share ofgovernancecosts(seenote 7)|1,609,640|733,9052,369,2984,712,843<br>-<br>64,84564,845|||1,310,782|7',t2,8302,556,3034,579,915<br>-<br>53,18553,185|||
||8,996,514|788,4932,460,003',12,245,010|||10,043,668|762,5702,638,175||13,444,413|
|Analysisbyfund<br>Unrestrictedfunds|8,ee6,514|788,4s32,460,003||12,245,010-|,rrJl333|762,570-2,638,175_||,r3ll:133|
|Restrictedfunds|||||||||





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|Support costs|||||||
|---|---|---|---|---|---|---|
||SupportGovernance<br>costs<br>costs<br>€€||f,|SupportGovernance<br>costs<br>costs<br>8€||2021<br>t|
|Staffcosts|3,606,179||3,606,179|3,436,221|-|3,436,221|
|Depreciation|45,961||45,961|44,436|-|44,436|
|Admin travel|131,800||131,800|75,277|-|75,277|
|Establishment|294,522||294,522|307,407|-|307,407|
|Computersoftware|202,894||202,894|198,736|-|198,736|
|Consultants costs|137,893||137,893|143,728|-|143,728|
|Marketing|11,878||11,878|67,301|-|67,301|
|Baddebts|33,324||33,324|45,867|-|45,867|
|Admin recruitment|6,436||6,436|6,000|-|6,000|
|Othercosts|241,956||241,956|254,942|-|254,942|
|Audit fees<br>Legalandprofessional<br>Bankcharges||12,360<br>37,459<br>'15,026|12,360<br>37,459<br>15,026||21,91521,915<br>13,28213,282<br>17,98817,988||
||4,712,843|64,845|4,777,688|4,579,915|53,185|4,633,100|
|Analysedbetween<br>Charitableactivities|4,712,843|64,845|4,777,688|4,579,915|53,185|4,633,100|
||::||||||



|Netmovementinfunds||2022|2021|
|---|---|---|---|
|||t|e|
|Netmovementinfundsisstatedaftercharging/(crediting)||||
|Fees payable tothe company'sauditor fortheauditofthecompany's financial<br>statements<br>Depreciationofownedtangible fixedassets|::|12,360<br>45,961|21,915<br>44,436|



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|Theaveragenumber ofemployeesduring theyearw|as:||
|---|---|---|
||2022|2021|
||Number|Number|
|Care supportworkers|385|502|
|Support staff|119|112|
|Total|____.*|614|
|Employment costs|2022|2021|
||c|€|
|Wages and salaries|9,188,444|9,997,316|
|Socialsecuritycosts|705,544|710,634|
|Pension costs|113,750|199,946|
|Termination payments|50,663|59,781|
|Apprenticeshiplevy|34,289|24,068|
||10,092,690|10,991,745|



|The number of employeeswhoseannual remunerationwasmore thanf60,000|||
|---|---|---|
|is as follows:|||
||2022|2021|
||Number|Number|
|60,000-69,999|2|3|
|70,000-79,999||1|
|80,000-89,999|1|1|
|'100,000-109,999|1||
|1'10,000-119,999|||
|120,000-129,999||1|





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|11|Tangiblefixed assets||||||
|---|---|---|---|---|---|---|
|||LeaseholdFixtures and<br>improvementsfittings<br>e€||Computers Motor vehicles<br>€C||Total<br>f|
||Cost||||||
||At 1April2021|111,064-|253,1',\4-|254,873|29,',117|648,168|
||Additions|||16,184||16,1U|
||Disposals||||(26,492)|(26,492)|
||Al31March2022|111,064|253.114|271,057|2.625|637,860|
||Depreciationandimpairment||||||
||At1April2021|57,027|238,627|208,458|18,536|522,648|
||Depreciationchargedin theyear|8,998|7,028|28,185|1,750|45,961|
||Eliminated in respectofdisposals||||(17,661)|(17,661)|
||Al31March2022|66,025|24s,655|236,6,43|2,625|550,948|
||Carrying amount||||||
||At 31March 2022|45,039|7,459|34,414|-|86,912|
|||||:|||
||At31 March2021|54,037|14.488|46,413|10,581|125,519|
|12|Debtors||||||
||Amountsfallingduewithinone year:||||2022f|2021<br>€|
||Trade debtors||||778,923|978,743|
||Prepaymentsand accruedincome||||116,971|93,465|
||||||_11Y|1,072,208|
|13|Creditors: amountsfallingduewithin|oneyear|||||
||||||2022|2021|
|||||Notes|C|f,|
||Othertaxation andsocialsecurity<br>Deferredincome|||14|163,211<br>101,175|179,854<br>149,088|
||Trade creditors||||140,996|208,026|
||Othercreditors||||77,196|153,233|
||Accrualsanddeferredincome||||153,654|124,109|
||||||636,232|814,310|





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||2022f|2021<br>€|
|---|---|---|
|Otherdeferredincome|101,175|149,088|
||:|:|
|Deferred income is included in the financialstatementsas follows:|||
||2022<br>I|2021f|
|Defenedincome is included within:|||
|Currentliabilities|101,175|149,088|
|Movementsinthe year:|||
|Defenedincomeal1 April 2021|149,088|69,852|
|Releasedfrompreviousperiods|(130,676)|(50,218)|
|Resources deferredintheyear|82,763|129,454|
|Deferred incomeal31 March2022|101,175|149,088|
|||:|



## 

||||||Movement||
|---|---|---|---|---|---|---|
||||||infunds||
||1|Balanceat<br> April2020<br>€€|Resourccs<br>expended|Balanceat<br>lncomingBalanceat<br>1Aprll202'lresources31 March 2022<br>t<br>f|||
|Childrensrespite||32,630|(32,630)||||
|Wheatleydonation||105,005||105,005||105,005|
|||r13|(32,630)<br>:|105,005<br>:|-<br>::|105,005|





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||||||Movement|Movement||
|---|---|---|---|---|---|---|---|
||||||in|funds||
||||Balanceat<br>ResourcesBalanceat<br>1April2020expended1Apt'tl2021|||lncomingBalanceat<br> resources31March2022||
||||||e|||
||Buildingimprovements||42,097||42,097|-|42,097|
||Covid19sickpay<br>Crossroads Care-HCY<br>Human resources||100,000(100,000)<br>133,750(76,500)<br>46,854(46,854)||57,250|-|57,250|
||Portugal investmentto developa<br>partnership tosupportcarers<br>Re-brandinvestment<br>Transformationprojects||4,075<br>96,470(96,470)<br>40,990(40,990)||4,075_|-..op,u--||
||||464,236(360,814)103,422||||103,422|
||||||:|||
|17|Analysis ofnetassetsbetweenfunds|||||||
|||Unrestricted|TotalUnrestricted<br>Restricted<br>Restricted||||Total|
|||funds|funds||funds|funds||
|||2022<br>e|2022<br>€E<br>2022<br>€||2021|2021f|2021<br>f|
||Fund balancesat31|||||||
||March2O22are|||||||
||representedby:<br>Tangible assets|86,912|86,912||125,519||125,519|
||Currentassets/(liabilities)|884,122|989,127<br>105,00;|1,036,508||105,005|'l,141,513|
|||97',\,034105,0051,076,039||1,162,027||105,0051,267,O32||



||2022|2021|
|---|---|---|
||E|f|
|Withinoneyear|163,950|176,808|
|Betweentwoandfive years|204,161|329,643|
||368,111|506,451|





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|||2022<br>€C|2021|
|---|---|---|---|
|Aggregate|compensation|ilg,571<br>:|s02,354<br>:|



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|24|Cash generatedfrom operations|2022t|2021t|
|---|---|---|---|
||Deficit for theyear|(1e0,ee3)|(570,286)|
||Adjustmentsfor:|||
||lnvestmentincome recognised in statement offinancial activities|(es)|(2,249)|
||Depreciationandimpairment of tangiblefixed assets|45,961|44,436|
||Movementsinworkingcapital:|||
||Decreaseindebtors|176,3',14|267,679|
||(Decrease)increditors|(130,165)|(1s,250)|
||(Decrease)/increasein deferred income|(47,e13)|79,236|
||Cashabsorbed by operations|(146,895)<br>:|(1e6,434)<br>:|