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← Havering Shopmobility Association

2025-03-31-accounts

oy| CHARITYFOR ENGLANDCOMMISSIONAND WALES j .

9 Trustees’ Annual Report 2024-25

‘

Period from: 01 April 2024 to 31 March 2025

Charity name: Havering Shopmobility Association

Charity registration number: 1051614

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Objectives
and Activities		 ~~,
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Objectives
and Activities		 ~~,
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Objectives
and Activities
SORP
reference
Summary ofthe purposes of p.,, 447 To relieve people with mobility problems within the London
the charity as set out in its
governing document		 Borough of Havering and other areas, by the provision of
mobility related equipment for use whilst shopping or visiting
RomfordTownCentre,and itsenvirons;
To facilitate mobility and travel for longer periods of use as
required at, orawayfrom home, and to use on short breaks and
holidays worldwide.
Summary
of
the
main
activities in relation to those		 ott The main activities of the charity are the provision of electric
scooters, electricwheelchairs, manual wheelchairsandwalkers
purposes
for
the
public		 for people who have limited
mobility for use when
visiting
benefit,
in
particular,
the		 Romford Town Centre.
activities,
projects
or
services
identified
in
the		 We provide equipment for short term or longer use for people
accounts. with temporary or permanent mobility needs and for use on
holiday.
We also sell some disability and mobility aids.
Statement
confirming —
whether the trustees have		 °%?'"
had regard totheguidance
issued
by
the
Charity
Commission
on__ public		 The trustees have complied with theirduty to have due regard
to the guidance on public benefit published by the Charity
Penent
Additional information (optional)
ee
reference		 —
Policy on grant making Havering Shopmobility does not give financial grants.
Policy on social investment
Para
1.38
including
program
related		 "7?" Havering Shopmobility does notmake financial investments.
investment
Contribution
made
by
volunteers		 TT
ara".		 Havering Shopmobility is reliant on our team of dedicated
volunteers who deliver our services. Without them, we simply
could not operate.
In 20234-25 many of our 30 volunteers
continued tosupportourservicedelivery in ourtwoshops.
Page1of7

Achievements and Performance Achievements and Performance Achievements and Performance Achievements and Performance Achievements and Performance Achievements and Performance
ee
Fe ee
reference
Summary
of
the
main
sacs
1-36
We give our users independence to use and enjoy all the
achievements ofthe charity,		 ©?"
shopping, leisureand health facilitieswithin Romfordandfurther
identifying the difference the afield. They
benefit from
their retained independence and
charity's work has made to reduced isolation, whilst the local economy also benefits from
the
circumstances
of
its		 their spending power, which would otherwise be lost.
beneficiaries and any wider
benefits
to
society
as
a
whole.		 Poo
Additionalinformation (optional) =——
Achievements
against
objectives set		 Tr"
ara		 Our services were significantly pick up since suffering badly
during and after covid..
In the last year our equipment - electric scooters, electric
wheelchairs and manual wheelchairs - was used ona total of
6300times.
A programme of replacing ourolderequipment is on going with
a budget of£10k.
Performance of fundraising
activities against objectives		 aes dot
‘7?
"		 Trustees’ financial strategy is to raise sufficientfunds to ensure
thecontinued viability ofthe charity. Assuch Trustees have not
set set objectives or fundraising targets. There has been little fund
Investment
performance
—objectives		 Para 144
ara".		 Havering Shopmobilitydoes notmake financial investments.

Page 2 of 7

ee

SORP
Review
of
the
charity’s
Froma financial point ofview, we haveweathered the problems
financial position at the end		 °**'?' oflowmembershipusagevery well.
ofthe period
The bank balance at the end ofthe yearwas £80314.00
Income was £42550.00
, and our Expenditure was £43177.00
Our reserves exceed the Trustee’s Policy on Reserves which
is to maintain one year’s operating costs.
Statement
explaining
the
The Trustee’s policy is to transfer funds not required for short
policy for holding reserves		 °**'?? term usetoan interest-bearing accountwith Metro Bank.
stating why they are held
The Trustee’s policy on reserves is to maintain
a sum equal to
one year’s operating costs, as a reserve.
This is to ensure the
longer term financial
stability
of the charity
in the current
economic uncertainties.
vara122 £/3373.00 (greaterthanoneyear'soperating costs)
reserves marai22 HaveringShopmobilityholdsreserves.
ws
deficit		 Para 1.24
Explanation
uncertainties		 of
about		 any
the		 °a"'?° Covid restrictions had significantly reduced the routine hire of
our equipment and has been slow to recover since lockdown
charity continuing asa going restrictionshave finished. This has had aconsequent impacton
concern income.
The charity has sufficient reserves that this will not
affectthe financial viability ofthe charity in the shortterm but will
need to be monitored for the future, and strategies developed
accordingly.
oo

Page 3 of 7

%

Additional Additional information information (optional (optional (optional (optional (optional
The
charity’s
sources		 charity’s ___ principal
of funds (including		 Para °"* 1.47
"		 The charity's principal sources of
generated in the last yearare :		 funding and the sums
any fundraising) e
UserSubscriptions
£
6430.00
e
Hire charges
£
26767.00
e
Sales&commissions
£
4957.00
e
Donations and fund raising £
1289.00(net of costs)
Theseare verysignificantlylower thanthepreviousyear.
Investment
objectives		 policy
including		 and
any		 Para
 1.46
‘°7°"		 Havering Shopmobility does notmake financial investments.
social investment policy
adopted
cc Finer , 8 Risk Item
Loss ofEquipment		 Minor Event
Non return/theft		 Major Event
Fire/theft/
destruction
Loss ofFinances Theft/Pilfering/Error Theft/Fraud Theft/Fraud
Bank collapse
Loss ofPremises Partial damage or Damage Damage or
destruction destruction
Withdrawal of use
Loss of Staff llIness, absence, Extended
vacancy absence.
Loss of all staff at
the same time
LossofVolunteers
Availability
Gradual decline
Loss of all staff at
the same time
Loss ofTrustees Availability
Gradual decline
Loss of Information System failure System loss
Accidental loss or Accidental loss or
erasure erasure
Intentional Intentional
Reputational Bad publicity
Damage Scandal

Page 4 of 7

2025 TAR

Structure, Governance and Management and Management and Management
. Description ofcharity's trusts: sorp
reference
Type ofgoverning document Para 1.25
ama		 Constitution adopted on 5"December 1995, asamended on
25" March 1998, 2July 2009, 30" June 2014, 15 July 2019
and 20 October 2020.
How
is
the
charity
constituted?		 mara 1:88
ara"		 An unincorporated Association


Trustee selection methods
including
details
of
any
constitutional provisions e.g.
election to post or name of
anypersonorbodyentitledto
appointone ormoretrustees		 Te
ara”
 Trustees are appointed from members by the AGM of
membersorameeting oftrustees on the recommendation of
Additional information
(optional
Policies
and
procedures
para
151
adopted forthe induction and
ara"
training oftrustees		 Newly appointed trustees are provided with a portfolio of
 informationontheorganisation,the roleofatrustee, key policies
 and proceduresand key information.
Trustees have adopted a Medium Term Plan following a review
of objectives, the skills needed to deliverthese and an audit of
current and required
skills and commitment.
Portfolios of
responsibility have been agreed to use to recruit new trustees
and new trustees have been appointed.
The charity’s organisational
structure
and
any
wider
networkwithwhichthecharity		 rr
aa’		 Trustees meeton a quarterly basisand receive formal reports
on policy, resources, finance, reports of sub committees and
operational performance.
works Trustees established three sub committees to do the work —
Performance and Development to deal with how services are
delivered and future direction; Membership and Staffing to look
after the appointment of trustees, staff and volunteers; and
Fund Raising to oversee the raising of monies essential to
maintain our services.
AMissionStatementandValueswereagreedbytrusteeson
19 January2015.


The charity’s day-to-day operations are led by a part timr
manager supported by a part-time assistant with additional
managementsupportastheneed arises. Services arelargely
deliveredbyourvolunteerswhoworkasateaminshiftpatterns.
Services
delivery
is co-ordinated by a management team
comprising the Chairman, Deputy Chairman, Treasurer and
Manager meeting bi-monthly.
The charity maintains networking
relationships with similar
organisations in the voluntary and statutory sectors, and with
local trading and community organisations.
Relationship withany related
parties		 earn 4.84 Havering Shopmobility is not related toanyother party.

Page 5 of 7

»

Reference and Administrative details Charity name Havering Shopmobility Association

Other name the charity uses | Havering Shopmobility Registered charity number 1051614 Charity’s principal address Havering Shopmobility 1 The Brewery, Waterloo Road, Romford, RM1 1AU

Names of the charity trustees who manage the charity

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||||||||||||||| |---|---|---|---|---|---|---|---|---|---|---|---|---|---| |:|Name|of person|(or| |Trustee name|Office|(if any)|Mates|acted|©|net|tor|body)|entitled|to| |whole|year|:|:| |appoint|trustee|(if any)| |1|||Jackie|Tokley|Chairperson|Re-elected|15|July|24|The|AGM|or the| |Trustees| |2|||Peter|Milward|Deputy|Chairman|||Re-elected|15|July|24|The|AGM|or the| |Treasurer|Trustees| |3|||Trish|Mosby|Secretary|of|Re-elected|15|July 2024|The|AGM|or the| |Trustees| |4|||:Jay Walton|Po|Elected|15 July 24|Trustee meeting| |5|||Gillian|COLVIN|Re-elected|1|5|July|24|The|AGM|or the| |Trustees| |Michael|MITCHELL|Re-elected|15|July|2024|The AGM|of the| |Trustees| |‘iT|ee|ee| |||a| |||eeee| |Fs| |Mp| |||Corporate trustees — names|of the|directors|at the|date|the|report was|approved| |Directormame| |None|Po| |Name|of trustees|holding|title|to|property|belonging|to the|chari| |Trustee|name|Dates|acted|if|not|for whole|year|Po|

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Page 6 of 7

.

|

Funds held as custodian trustees on behalf of others |rt—‘—SY Description of the assets held in this capacit None Name and objects of the charity on whose behalf the assets are held and how | None this falls within the custodian charity's objects | Details of arrangements for safe custody and segregation of such assets from | None the charity's own assets

Additional information (optional)

Names and addresses of advisers (Optional information) Type of adviser [Name Address Independent Financial Examiner Mr John Percy c/o Havering Shopmobility

Name of chief executive or names of senior staff members (Optional information)

Mr Kevin Walton, Manager

Exemptions from disclosure

Reason for non-disclosure of key personnel details

None

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eR Ets ES TS IEEE
| Other optional information
Intentionally blank
Declarations
The trustees declare that they have approved the trustees’ report above.
Signed on behalf of the charity’s trustees
Signature
Full name |
/ Milward - TOKLEY
Position Treasurer/Deputy Chair Chairperson
----- End of picture text -----

a fc,| t )| | rosters | | FOR ENGLAND AND WALES , Gh)Bacncsoull CHARITY se rere HAVERINGReceiptsSHOPMOBILITYand payments ASSOCIATION accounts1051614 CC16a For the period To from 1st April 2024 31st March 2025 Section A Receipts and payments Unrestricted Restricted Endowment Total funds Last year funds funds funds tothe nearest £ to the nearest£ to the nearest£ to the nearest£ to the nearest£ Ai Receipts 267e7]}[(o#iif—S—s—SF 24,917 6430}[ CT |[C—C—CiSTECCC“‘CSC@] SO |[6,215]] 2601} {ott ——SCS~CS~SESCSC~C~C« | | 77) 2,439 4o57|}{ YS t—“<—~StEC ae) FirstStp——Ssst—“‘C~SCSC~C~C~<;72S ~!SSCt oiiTTCCSC—CYCECC™~—CCF SSCs EC 3,511 linsuranceRefindCSC—“~sSs“‘s~sSSSCSC‘;C;S;S zSSCCC™~CSCstsYTCC RefundedWheelchaiWalkerSales SCT CTCCTT[of —S~— lUnretumedlOverbanked-PCDepostsHireRepars reimbursementSCSC—SsS—ST=|| SSCSoff S[Sd] SCSC~—~s—stCSCSC~—“—~—tC™~—OY TCTs[ CCT] YTSCCSC™~—CYTCC| fs | fsOs ) () ub total (Gross income for AR) 42,530 38,934 A2 Asset and investment sales, see table). a Gf| ss | Oy() abi a LeI Le Ratah receipts | SL | 35534 A3 Payments a) fe P|) Stationery re) |ee) [| Phone &intemetSSSS™s~—“—CSCSCCCTSCdPSSC“‘C S #C(‘‘OOA;CSCSsts—| TCC(O TO insurancest~—“—sss‘“‘“‘~‘—sss‘—sé‘“TSSC‘“‘CSStO; CC Tt] Pt Training/FistAd—SS™~—sSsSSSSC~S~—CsSCSs—CSs~i STS lcCTV/ Security (BothShopsy) | CST TT New Telephone/computers«i| Ss—=—<—SCS~t CTa) |a) leaning™—CSCSCSCSCSTSSC™~C~CSC—SSF|T [|SC—C—<C;C~‘—;~éiSTCSCC ee) a): ParkngPermitsSS™S™—“—tSCS~sdSC‘C~C~‘~;~;~;SCSCtdTSCSC(‘CSN!!C(CT StockForResaleSSSs—=—CSC~idSC<C;~‘“‘;~ésOZYCTSC TT) a): ee) mo [OF 27 Recruitment C—C—‘—~rTSSCTSC TPeo Rc) RefundforScooterSSs~—“—~~~s~é~sSC“‘Cs~‘“~;~;~;~;~;~éCdTSC“‘(<‘(CSSSS!!C CT 8 EeScooter Maintenance a)OE) ) )| os|[2,405] )| A4 Asset and investment INewScootes0 nase ee Tapie | —CS [TSCC™~—“—;é‘éi TSCCP a CCL Subtota[ |SOL OsOR) QS) Net of receipts/(payments) eet |Ee 15,080 A5 Transfers between funds LX) 18,300 Aé Cash funds last year end a) |ee) 3,421 Cash funds this year end Ls a, |ee: 5,941 6,641

CCXX R1 accounts (SS) 1

2710712025

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||||||||||||| |---|---|---|---|---|---|---|---|---|---|---|---| |Section|B|Statement|of|assets|and|liabilities|at|the|end|of the|period| |Unrestricted|Restricted|Endowment| |funds|funds|funds| |to|nearest£|to|nearest £|to|nearest £| |Totalcash funds|||594i}?| |(agree|balances|with|receipts|and|payments| |account(s))| |Unrestricted|Restricted|Endowment| |funds|funds|funds| |to|nearest £|to|nearest|£|to|nearest £| |B2 Other monetary assets|Metro|Instant Acess Savings 413|12,777|P| Pe| |Barclays Instant access savings 849|60,592|P|||| |Fund|to which|.|Current|value| |asset belongs|Cost (optional)|optional| |— —=|=| |Fund|to which|Current|value| |asset belongs|Gost (opiional)|optional| |charity’s own|use|Scooters & wheelchairs 2020|unrestricted|2,140| |‘||Scooters &|wheelchairs 2022|||unrestricted|J|-|730| |Scooters|&|wheelchairs|2023|2,800| |Scooters|&|wheelchairs 2024|6,496| |Shop Stock at approximate valuation|||4,800 || |||P00| |Fund|to|which|Amount due|.| |liability|relates|optional|STARE NE|faPRA)| |—_|——|—| |Signedbehalf ofbyallone theor trustees two|trustees|on|Signature;|Prirint|Name|Date|of approval| |f}|||6 ary|/|||Ms Jackie Tokley|||16|y,|15:| |ol.|Mr Peter Millward|2al g/|4|

----- End of picture text -----

CCXX R2 accounts (SS)

2

27/07/2025

havering Shopmobility 2024/25 accounis.

Independent Examiner’s Report to the Charity Commission.

CharityName & Number: Havering Shopmobility 1051614 = Accounting year: 1St April 2023 — 31 March 2024

Opening statement:

As the nominated Independent Examiner for Havering Shopmobility’s 2022/23 accounts | confirm that:

payment’ basis.

This report should be read in conjunction with the Charity Commission’s reporting form CC 16a.

Report.

| am confident that the Charity Commission's end of year accounts reporting form CC 16a accurately reflects the accounts maintained by Havering Shopmobility throughout the 2024/245 accounting year. Further, | confirm that the CC 16a form includes the end of year statement figures for the charity’s Current and Deposit bank accounts.

The charity’s personnel have fully cooperated with my examination of the accounts and provided all the relevant documentation that | requested (the account income and expenditure spread sheets; bank statements; Petty Cash record etc,).

Like many other organisations, the effecis of the Covidi9 pandemic are still impacting on Havering Shopmobility’s finances. Havering Shopmobility provide the public with the opportunity to hire mobility aids (eg. electric “buggies’) so that they can utilise the shopping and other amenities of Romford town centre. As such, their main source of income comes from registration and user fees. However, although user numbers have increased, they have not yet returned to pre-Covid levels,

and as a resuit, like many other charities and businesses, Havering Shopmobility continue to face financial challenges. However, the Trustees and operating staff have made significant strides to improve the financial position to the extent that this year’s reported operating loss of £647 represents a significant improvement from the 2023/24 loss of £15,040. This reflects the hard work and difficult decisions that the Trustees have tackled over the past year.

The siow recovery in user numbers (and income) is probabiy due to several factors over which the charity has no control, such as: changes in shopping habits, the trend towards out of town shopping centres and on-line shopping etc. which are also impacting many other businesses on the high street.

Despite the current financial pressures, the Trustees have ensured that the charity continues to offer the public suitable modern reliable shopping mobility aids at a reasonable cost, and continue to work towards ensuring a financially viable and worthy charity.

As required by the Charity Commission’s guide iines, the bank balance shown for both the start and end of the financial year has been declared as a “net” amount ie. the bank balance as shown on the bank statement less:

¢ Any other liabilities against the charity (eg. unpaid invoices).

There have been no asset sales or purchases (other than mobility equipment) during this accounting period.

End of[report]

iVir J. Percy 54 Fairfield Ave Coed SAY Dated: 25 September 2025 Tel: 01708 640755