## Trustees’ 3 Annual Report 2023-2024 ¢s@"3, CHARITY COMMISSION _ FOR ENGLAND AND WALES ## Period from: 01 April 2023 to 31 March 2024 ## Charity name: Havering Shopmobility Association ## Charity registration number: 1051614 |Objectives
and Activities|Objectives
and Activities|Objectives
and Activities||| |---|---|---|---|---| ||||oo|| |||SORP||| |_
_
Summary ofthepurposes of|
the charity as set out in its
governing document||
|
||reference
p,,.;47|_
__
|10 relieve people with mobility problems within the London
Borough of Havering and other areas, by the provision of
mobility related equipment for use whilst shopping or visiting
RomfordTownCentre,and itsenvirons;||
|| |||
|
|||To facilitate mobility and travel for longer periods of use as
requiredat,orawayfromhome, andtouseonshortbreaksand
holidays worldwide.|| |Summary
of
the
main—
activities in relation tothose
purposes
for the
public
benefit,
in
particular,
the
activities,
projects
or
services
identified
in
the||
—
|£%7,';5|—
£%7,';5|The main activities ofthe charityarethe provision ofces
|scooters, electricwheelchairs, manualwheelchairsandwalkers
|
for people who have limited mobility for use when visiting
|
Romford Town Centre.
|
We provide equipment for short term or longer use for people
||| |accounts.||||‘with temporary or permanent mobility needs and for use on
holiday.
Wealsosellsome disabilityand mobilityaids.||
|
|| |Statement
confirming
|
whether the trustees have|
had regard to the guidance
|
issued
by
the
Charity
|
Commission
on__ public
benefit.||mara
1.48
"7?"|The trustees have complied withtheirduty to havedue regard
to the guidance on public benefit published by the Chat
Commission.||
|
|| |Additional information
(optional||||| |||SORP
reference|||| |Policy on grant making||—|Havering Shopmobilitydoes notgivefinancial grants.||| |Policyon social investment
including
program
related|
||;
t3g
°“*"||Havering Shopmobilitydoes notmakefinancial investments.|1
|| |investment||||| |C**o**ntribution
made
by
v lunteers|||c**ara**i3e
’||Pavering Shopmobility is reliant on our team of d**e**dicated
volunteers who deliver our services. Without them, w
simply
could not operate.
In 2023-24 many of our 30 volunteers||
|| ||||continued to support our service delivery in ourtwo shops.|| |schemas|||a|| |Page1of7||||| ’ **----- Start of picture text -----**
||||||||||||||||| |---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---| |Achievements|and|Performance|||8| |||SORP| |||reference|__| |||Summaryachievementsofof|the|charity,main|||Pars:|te50|Weshopping,give|ourleisureusers and|independencehealth|facilities withinto|use Romfordand|enjoy and furtherall|the||| |iescharity's|work the differencehas|madetheto||afield.reducedTheyisolation,benefitwhilstfromthetheirlocal|retainedeconomyindependencealso|benefits|fromand| |the|circumstances|of|its|their|spending|power,|which|would|otherwise|be|lost.| |beneficiaries|and|any|wider||| |||benefits|to|society|as|a||||| |||whole.||||| |aCC| |Additional|information|(optional|-| |Achievements|against|—_r|Our|services|were|significantly|affected|by|Covid.>| |||objectives set|ara’|||Achievements this year|relates|more to survival than|statistics.||| |In|the|last|year|our|equipment|-|electric|scooters,|electric| |wheelchairs|and|manual|wheelchairs|-|was|used|on a|total|of| |||6175|times.| |A|programme|of|replacing|our older equipment|is on|going|with| |||||a budget of £10k.| |Performance|of|fundraising|||Para|1.84|Trustees’|financial|strategy|is|to|raise|sufficient|funds|to|ensure| |set|set|objectives|or|fundraising|targets.|There|has|been|little|fund||| |||activities|against|objectives|||ara|| the continuedraising|in|the|viabilitylast|year of duethe to charity.Staff disruptions.As such Trustees have not||| |sperma|In the last year £3000.00 was raised netoo of costs.||| |Investment|performance|Para|1.41|Havering|Shopmobility|does|not make financial|investments.| |against objectives|||ara"| **----- End of picture text -----**
Page 2 of 7 . **----- Start of picture text -----**
||||||||||||||||||| |---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---| |reference| |Financial|Review|a| |Review|of|the|charity’s|Froma|financial|point|of view, we|have weathered|the|problems| |financial|position|at|the|end|Pa al|of|low|membership|usage|very|well.|This|is|mainly|due|to|the| |||of the|period|financial|support|provided|through|government|schemes.| |Without|this|the|charity|would|have|had|to|draw|on|reserves|to| |a|significant|degree.|The|bank|balance|at|the|end|of|the|year| |was|£78858.00|Total|Income|was|£38994.00,|and|our| |Expenditure|was|£53973.98.|Our|reserves|exceed|the| |Trustee’s|Policy|on|Reserves|which|is|to|maintain|one|year’s| |operating|costs.| |Statement|explaining|the|The|Trustee’s|policy|is|to|transfer|funds|not|required|for|short| |policy|for|holding|reserves|| °*"*'??|||term|use to an|interest-bearing|account with|Metro|Bank.||| |stating|why|they|are|held| |The|Trustee’s|policy|on|reserves|is|to|maintain|a|sum|equal|to| |one|year’s|operating|costs,|as|a|reserve.|This|is|to|ensure|the| |||longer|term|financial|stability|of|the|charity|in|the|current||| |||economicincome|willuncertainties.be|significantlyThisreducedwill|needuntil|usercarefulnumbersmonitoringrecover.as|||| |Amount|of|reserves|held|£78858.00|(greater than|one|year’s|operating|costs)| |ee| |Reasons|for|holding|zero|—|Havering|Shopmobility|holds|reserves.| |reserves| |Details|of funds|materially|in|No|funds|are|in|deficit.| |deficit|Para|1.24| |Explanation|of|any|Covid|restrictions|has|significantly|reduced|the|routine|hire|of| |uncertainties|about|the|| °%*'?°|||our|equipment|and|has|been|slow|to|recover|since|lockdown| |charity|continuing|as|a|going|restrictions|have|eased.|This|has|had|a|consequent|impact|on| |concern|income.|The|charity|has|sufficient|reserves|that|this|will|not| |affect the|financial|viability|of the|charity|in the|short term|but|will| |||accordingly.| |||need|to be monitored for the future,|and strategies|developed| **----- End of picture text -----**
Page 3 of 7 - |_|Additional information
The — charity’s __ principal
sources of funds (including
anyfundraising)|Additional information
The — charity’s __ principal
sources of funds (including
anyfundraising)|Additional information
The — charity’s __ principal
sources of funds (including
anyfundraising)|(optional)
—_—
|
°“"*
||(optional)
—_—
|
°“"*
|||
||a
7
o
The charity's principal sources of funding and the sums
generated inthe lastyearare
:
e
UserSubscriptions
£ 6215.00
©
e
Hire charges
£
24917.00|a
7
o
The charity's principal sources of funding and the sums
generated inthe lastyearare
:
e
UserSubscriptions
£ 6215.00
©
e
Hire charges
£
24917.00|| |---|---|---|---|---|---|---|---|---|---| ||
|
|
||||||
|
|||e
Sales&commissions
£
nla
|°
Donationsandfund raising £
3000.00(netof costs)
|Theseare verysignificantlylower thanthepreviousyear.|||| ||
||Investment
policy
objectives
including
social
investment
adopted||and
any
policy||—_—
|
||—_—
°7?"|||Havering Shopmobility does notmake financial investments.||| ||cc||||
|
|
||Para 1.46||Risk Item
Minor Event
Major Event
Loss of Equipment | Non return/theft
Fire/theft/
destruction
Loss of Finances
Theft/Pilfering/Error |Theft/Fraud
Bankcollapse||| |||||||||LossofPremises
Partialdamageor |Damageor
destruction
destruction
Withdrawal of use||| |||||||
|
||||‘Loss
of Staff -—
Illness, absence,
|Extended
| vacancy
absence.
|
Loss of all staffat||| |||||||||thesametime||| ||||||
||||Lossof Volunteers |Availability
Extended
Gradual decline
absence.|-|| |||||||||Loss of all staff at||| |||||||||thesametime||| |||||||
|
|
|
|
|
||||‘LossofTrustees
Availabilty. ..#=**|**
Gradual decline
Loss ofInformation |System failure
System loss
Accidental loss or |Accidental loss
erasure
erasure
Intentional
Intentional
ee
ee
Reputational
Bad publicity
Damage
Scandal|or||| ||i|||||||||| |||||||||||| Page 4 of 7 2024 TAR |.
”|||Structure,Governance
Description ofcharity’strusts: |sorp|Structure,Governance
Description ofcharity’strusts: |sorp|andManagement
—=s_——T
:
|
sorp|andManagement
—=s_——T
:
|
sorp|andManagement
—=s_——T
:
|
sorp|| |---|---|---|---|---|---|---|---| |||||reference|||| |||Type ofgoverning document||Para 1-25|Constitution adopted on 5" December 1995, as amended on
|25%March 1998, 2July 2009, 30 June 2014, 15 July 2019||| |||||||and 20 October 2020.|| |||Howis.
the
charity
constituted?||mara1.28
ara":||An unincorporated Association|| |||||||||| |||Trustee
selection
methods
including
details
of
any|||"
-
P"*'||Trustees
are
appointed from members
by
the AGM
of
members ora meeting oftrustees on the recommendation of|| |||constitutional provisions e.g.||||an Appointments Panel ofTrustees. Officers are elected from|| |||election to post or name of||||trustees attheAGM.|| |||any person orbody entitled to
appointoneormoretrustees||||||| |||||||i|| |||Additional information (optional|||||| |||Policies
and
procedures
adopted forthe induction and
trainingoftrustees||
|
|
|
|
||Para 1.91|)
||Newly appointed trustees are provided with a portfolio of
information ontheorganisation, the roleofatrustee, key policies
andproceduresandkeyinformation.
Trusteeshaveadopted aMediumTerm Planfollowing a review
of objectives, the skills needed to deliverthese and an audit of
current and required skills and commitment.
Portfolios of
responsibility have been agreed to use to recruit newtrustees
andnewtrustees havebeenappointed.||
|
|
|
|
|
|| |||The charity’s organisational
structure
and
any
wider
networkwithwhichthecharity
works||
|
|
|
||Para
154
ara’|Trustees meet on a quarterly basis and receive formal reports
on policy, resources, finance, reports of sub committees and
| operational performance.
Trustees established three sub committees to do thework—
Performance and Development to deal with how services are
delivered andfuturedirection;Membershipand Staffingtolook
after the appointment of trustees, staff and volunteers; and
| Fund Raising to oversee the raising of monies essential to
| maintainourservices.
A Mission Statement and Values were agreed by trustees on
19January2015.
The charity's day-to-day operations are
led by a part timr|||
|
|
|
|
|
|
|
|| |||||
||||manager supported by a part-time assistant with additional
management support as the need arises.
Services are largely
delivered by ourvolunteerswhoworkas ateam in shift patterns.
|
Services delivery is co-ordinated by a management team
|
comprising the Chairman, Deputy Chairman, Treasurer and|
Managermeeting bi-monthly.
||| |||||||The charity maintains networking relationships with similar||| |||||||organisations in the voluntaryand statutory sectors, and with
| local trading and community organisations.||| |||Relationship with any related
parties
a|||Share
1st
ara’||Havering Shopmobility is not related toany other party.
||| Page 5 of 7 . ||Reference and Administrative details
_|Reference and Administrative details
_|||| |---|---|---|---|---|---| ||Charity name|Havering Shopmobility Association|||| ||Othernamethe charity uses |Havering Shopmobility||||| ||Registered charitynumber|[1051614|||| ||Charity’s principal address|Havering Shopmobility|||| |||1 The Brewery, Waterloo Road,||||| |||Romford, RM1 1AU|||| |||Namesof thecharitytrusteeswhomanagethe charity||||| ||
|
|||
| Trusteename
||Office (ifany)
Gates ueind
whole year|.
& not for|Name ofperson
body) entitledto
‘
appointtrustee|(or
.
(ifany)| ||1
| Jackie Tokley|Chairperson
Re-elected 17Ju’y 23||The AGMorthe|| |||||Trustees|| ||
|
|
||2
| PeterMilward
|
3 | Trish Mosby|Deputy Chairman | Re-elected 17
Treasurer
Secretaryof
Re-elected 17|July23
July2023|The AGM or the
Trustees
The AGMorthe
Trustees|| |||||||| |||5 | Gillian COLVIN|Re-elected 1 7|July 23|The AGMorthe|| |||||Trustees|| |||6
| ElaineGREEN
||Re-elected 17July|July202|The AGM orthe
Trustees|| ||
7
| Michael MITCHELL
L_||Re-elected 17|July2023|The AGMorthe
Trustees|| |—
|
|||ee ee||ee|| |||||||| ||Corporate trustees—namesofthe directors atthe date the reportwasapproved
—||||| ||Directorname
None||oo
ee||a|| ||Name oftrustees holding
Trustee name|titleto
property
belonging tothe chari
Dates acted if not forwhole
year||oo
Po|| ||None||ee||| Page 6 of 7 ° Funds held as custodian trustees onbehalf ofothers __ So Description of the assets heldin this capacity None Name and objects of the charity on whose behalf the assets are held and how | None this falls within the custodian charity’s objects 7 z hhh has Details of arrangements for safe custody and segregation of such assets from | None the charity’s own assets ‘Additional information (optional) =” : | | Names and addresses of advisers (Optional information) | Type of adviser i'Name Address | | Independent Financial Examiner Mr John Percy ke Havering Shopmobility | **a** | ‘Name .«i = ae : 4 . P = - : - Ms Mandyof chiefBunn,executiveManager or names of senior staff members (Optional information) =—_—|| —n Exemptions from disclosure oo | Reason for non-disclosure of key personnel details ] | None to **----- Start of picture text -----**
Gikeropuonaitermaton=
**----- End of picture text -----**
Intentionally blank **----- Start of picture text -----**
|Declarations =~ :
Fe
| The trustees declare that they have approved the trustees’ report above. |
| Signed on behalf of the charity’s trustees
|Stanature A , . f
| Full name |
| |Peter Milward Jacqueline TOKLEY
|
|
| [Position] Treasurer/Deputy Chair Chairperson
Nate | XS /10 Je ou 28/10 [20 RY
**----- End of picture text -----**
**----- Start of picture text -----**
—_r;:,
**----- End of picture text -----**
|°|(nds
en
hy) dollyete
HAVERING SHOPMOBILITY ASSOCIATION
1051614
|
FOR
ENGLAND
AND WALE
,
(
Receipts and payments accounts|(nds
en
hy) dollyete
HAVERING SHOPMOBILITY ASSOCIATION
1051614
|
FOR
ENGLAND
AND WALE
,
(
Receipts and payments accounts|CC16a| |---|---|---|---| ||Forthe period
To
from
4st April 2023|31st March 2024|| ||SectionAReceipts and payments||| ||Unrestricted
Restricted
Endowment
funds
funds
funds|Totalfunds|Lastyear| ||tothe nearest
£
to the nearest£
to the nearest£|tothe nearest£|tothe nearest£| ||Ai Receipts||| ||24817][a[
33628
[MembershipNew/ren**e**w
«dt——S—Ss~CS~éiRL|
5.076
[Promotions &shopsal s
eG
oo
2489
3,201
Er] ieeUE)
1,564
3511)
{P
4.443
FistStep 2) (of[7(
linsuranceRend
———SCSCS~C~—~sCSC‘“‘;CSS*dY*dCSEP
7,286
[SundryLo|
a)
[CorrectionDefoe
TSSC~dCT
7
[UnretumedDepositsHire’Repairs
[| ——S—iO| |**C**Y
a)
|OQverbanked -PC reimbursement
CTEC
T
EeOEE
ub total
(Gross income
for||| ||AR)
38,934|38,934|40,224| ||A2 Asset and investment sales,||| ||see table).||| ||A3 Payments||| ||">Fo
ee eee)
Pe|(ag
830)|| ||(ol
7[
[Training Fret
Sid
SC~dTP
CCTV
/ Security (BothShops)
Csaer)
Salaries
& HMRC Payments
33,993) |Csi
[New
Telephone/Computers
+t
—S—~diC‘
[Cleaning8
re
[Parkng Permits
SSS
id«| Po Po
7}[7
ee|ee)
7 ee)|
oy)(I
of [od
re|ee)
ScooterMaintenance
a|ee)
[Miscellaneous dC)0|[ae
33,993
0
89
«| Po Po[or
i |
a]
Fo)rl|a)
36,364
[or
{CO
fd
rl| ||Sub total||| ||47,478|47,478|52,621| ||Aé4 Asset and investment||| ||¢.
nase
ee
ftaple
a) |a)||| ||Sub totall OGLAL||| ||Net ofreceipts(payments)|_15,040} |
ASTransfersbetweenfunds
EL) oe|ee)
AGCashfundslast year end
5,827,
Cash funds this yearend
|
ee|715,040
2.587|15,894
18,300
P82
5.827| ||CCXXR1accounts(SS)
1||26/10/2024| i 6 . **----- Start of picture text -----**
|||||||||||| |---|---|---|---|---|---|---|---|---|---|---| |Section|B|Statement|of assets|and|liabilities|at|the|end|of the|period| |Unrestricted|Restricted|Endowment| |funds|funds|funds| |to|nearest|£|to|nearest|£|to|nearest|£| |a|0| |(agree|balances|with|receipts|and|payments| |account(s})| |Unrestricted|Restricted|Endowment| |funds|funds|funds| |é|;|to|nearest|£|to|nearest|£|to|nearest|£| |Meiro 90 day notice savings ***687|52,480||||| |Barclays Instant access savings ***849|86|P| |||| |:||| |Fund|to which|.|Current|value| |i|asset belongs|East (optional)|optional| |—_|——=| |2|Fund to which|Cost|(optional)|Current value| |asset belongs|(op|optional)| |B4|Assets|retained|for|the|Scootesr| |charity’s|[own]|[use]|& wheelchairs 2019|[|| |Scooters & wheelchairs|2020|unrestricted|-|2,140| |Scooters & wheelchairs 2022|||||730| |rl| |Scooters & wheelchairs 2024|fo|6,496| |Shop Stock at approximate|valuation|unrestricted|fe| |Cf| |Fund|to which|Amount|due|.| |:|liability|relates|optional}|Whey dus (optical)| |_|—==—| |Signed|by one|or two trustees|on|Sj|;| |behaif of|all|the|trustees|ignature9|Print|Name|Date of approval| |4){|ONS|Ms Jackie Tokley|2c}i|i|2}On| |a.|oaa|||Mr Peter Millward|28|| O |r Le| **----- End of picture text -----**
CCXX R2 accounts (SS) 2 26/10/2024 e ## Havering Shopmobility Accounts 2023/4 Independent Examiner’s report to Shopmobility Trustees. ## Declaration This report confirms that I have completed the Independent Examination (audit) of the 2023/4 Havering ShopMobility accounts in accordance with the Charity Act 2011 and the directions given under section 145 of the Act. Further, I confirm that I am satisfied that the 2023/24 accounts thatI have been supplied with, match with the charity’s bank statements, and that I have no reason to believe that the accounts are not a true record of the charity’s financial transactions over the 2023/24 accounting period. Although I understand that you (the Trustees) have been kept informed of the charity’s financial position throughout the year, I feel that I should make you aware of the following: ## The 2023/24 Finances Unfortunately, the charity has again made a significant “trading” loss of £15,040.02 (£56,117.84 expenses versus £40,223.99 income) during the 2023/24 financial year. This compares with losses of £15,893 in 2022/23, and £18,400 in 2021/22. Whilst the losses are reducing, they are still very significant losses that have to be absorbed from the charity’s reserves. To put this into perspective, this year’s loss represents £50 per day! Clearly, you can not allow this situation to continue, since, at the current rate, the charity will run out of funds within 5 years. As such, you need to take action ASAP, along with having a serious look at the Charity’s “business model”. On the plus side, the charity received £1,445.71 of interest (mainly from two Metro Bank accounts). This demonstrates the charity’s prudent management of the reserves, and effectively reduces the reduction in reserve funds to £13,594.31.(otherwise would have been £15,040.02 reduction). ## Observations I note that the Liberty Centre usually reimburse 50% (approx. £1200) of your annual insurance premium, but have not done so this financial year. I have spoken to Peter Millward about this, and he advised that he is currently trying to rectify the situation. Your annual BT (telephone & internet) bill was £1,740 (over £33 per week) and appears high. Again, Peter has this “in his sight”, but apparently you are currently tied into a two year contract. Membership and hires, which are the charity’s main source of income, have increased versus the previous year (£31,132 versus £28,704 in 2022/23), but are still down versus pre-Covid numbers. Hopefully, you can continue to see increased usage. ## For your information: At the end of the financial year (31 March 2024) the charity’s monetary reserves stood at £78,859.28 consisting of £26,380 in instant access accounts and £52,479 in saving accounts. ## Charity Commission form CC16a I am satisfied that the Charity Commission’s reporting form CC16a has been completed correctly in readiness for Trustees’ sign off and its subsequent submission to the Charity Commission. Further, I have prepared the Independent Auditor’s Report to the Charity Commission and passed it to the chairman for submission to the Charity Commission. ## Closing Statement. Whilst I have to report a significant trading loss, I am pleased to see that the figures are improving and I congratulate all those concerned for their efforts over the difficult past financial year, and trust that this work will continue. I thank Peter Millward for his cooperation in supplying the necessary information for the audit and his diligent book keeping throughout the year. John Percy 25th September 2024 54 Fairfield Ave Upminster RM14 3AY