
## **Trustees’ Annual  Report  2021-22** 

**Period from: 01 April 2021 to 31 March 2022 Charity name: Havering Shopmobility Association** 

**7.1** 

**Charity registration number: 1051614** 

|**Objectives  and Activities**|**Objectives  and Activities**||
|---|---|---|
||SORP<br>reference||
|Summary of the purposes of<br>the charity as set out in its<br>governing document|Para 1.17|To relieve people with mobility problems within the London<br>Borough of Havering and other areas, by the provision of<br>mobility related equipment for use whilst shopping or visiting<br>Romford Town Centre, and its environs;<br>To facilitate mobility and travel for longer periods of use as<br>required at, or away from home, and to use on short breaks and<br>holidays worldwide.|
|Summary<br>of<br>the<br>main<br>activities in relation to those<br>purposes<br>for<br>the<br>public<br>benefit, in particular, the<br>activities,<br>projects<br>or<br>services identified in the<br>accounts.|Para 1.17<br>and 1.19|The main activities of the charity are the provision of electric<br>scooters, electric wheelchairs, manual wheelchairs and walkers<br>for people who have limited mobility for use when visiting<br>Romford Town Centre.<br>We provide equipment for short term or longer use for people<br>with temporary or permanent mobility needs and for use on<br>holiday.<br>We also sell some disability and mobility aids.|
|Statement<br>confirming<br>whether the trustees have<br>had regard to the guidance<br>issued<br>by<br>the<br>Charity<br>Commission<br>on<br>public<br>benefit.|Para 1.18|The trustees have complied with their duty to have due regard<br>to the guidance on public benefit published by the Charity<br>Commission.|



|**Additional information (optional)**|**Additional information (optional)**||
|---|---|---|
||SORP<br>reference||
|Policy on grant making|Para 1.38|Havering Shopmobility does not give financial grants.|
|Policy on social investment<br>including program related<br>investment|Para 1.38|Havering Shopmobility does not make financial investments.|
|Contribution<br>made<br>by<br>volunteers|Para 1.38|Havering Shopmobility is reliant on our team of dedicated<br>volunteers who deliver our services. Without them, we simply<br>could not operate.  In 2021-22 many of our 35 volunteers<br>continued to support our service delivery despite the challenges<br>of Covid-related closures of our two shops.|



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## **Achievements and Performance** 


**----- Start of picture text -----**<br>
SORP<br>reference<br>**----- End of picture text -----**<br>


|**Achievements and Performance**|**Achievements and Performance**|**Achievements and Performance**|
|---|---|---|
|SORP<br>reference|||
|<br> <br> <br>|||
|Summary<br>of<br>the<br>main<br>achievements of the charity,<br>identifying the difference the<br>charity’s work has made to<br>the circumstances of its<br>beneficiaries and any wider<br>benefits to society as a<br>whole.|Para 1.20|We give our users independence to use and enjoy all the<br>shopping, leisure and health facilities within Romford and further<br>afield. They benefit from their retained independence and<br>reduced isolation, whilst the local economy also benefits from<br>their spending power, which would otherwise be lost.|




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Additional information (optional)<br>Achievements  against  Our services were significantly affected by the Covid-related<br>Para 1.41<br>objectives set  closures but re-opened in a Covid safe way at the earliest<br>opportunity following each closure.  Achievements this year<br>relates more to survival than statistics.<br>In the last year our equipment - electric scooters, electric<br>wheelchairs and manual wheelchairs - was used on a total of<br>4430 times.<br>A programme of replacing our older equipment was suspended<br>due to the need to constrain expenditure.<br>Performance of fundraising  Trustees’ financial strategy is to raise sufficient funds to ensure<br>Para 1.41<br>activities against objectives  the continued viability of the charity.  As such Trustees have not<br>set  set objectives or fundraising targets. There has been limited<br>fund raising in the last year due to the impact of Covid. In the<br>last year £4,525 was raised.<br>Investment  performance  Havering Shopmobility does not make financial investments.<br>Para 1.41<br>against objectives<br>**----- End of picture text -----**<br>


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|**Financial Review**|||
|---|---|---|
||SORP<br>reference||
|Review<br>of<br>the<br>charity’s<br>financial position at the end<br>of the period|Para 1.21|From a financial point of view, we have weathered the problems<br>of closedown very well.  This is mainly due to the financial<br>support provided through government schemes.  Without this<br>the charity would have had to draw on reserves to a significant<br>degree.  The bank balance at the end of the year was £106,950.<br>Total Income was £41,880, and our Expenditure was £50,583.<br>Our reserves exceed the Trustee’s Policy on Reserves which is<br>to maintain one year’s operating costs.|
|Statement explaining the<br>policy for holding reserves<br>stating why they are held|Para 1.22|The Trustee’s policy is to transfer funds not required for short<br>term use to an interest-bearing account with Metro Bank.<br>The Trustee’s policy on reserves is to maintain a sum equal to<br>one year’s operating costs, as a reserve.  This is to ensure the<br>longer term financial stability of the charity in the current<br>economic uncertainties.  This will need careful monitoring as<br>income will be significantly reduced until user numbers recover.|
|Amount of reserves held|Para 1.22|£108,194 (greater than one year’s operating costs)|
|Reasons for holding zero<br>reserves|Para 1.22|Havering Shopmobility holds reserves.|
|Details of funds materially in<br>deficit|Para 1.24|No funds are in deficit.|
|Explanation<br>of<br>any<br>uncertainties<br>about<br>the<br>charity continuing as a going<br>concern|Para 1.23|Covid restrictions has significantly reduced the routine hire of<br>our equipment during closedown periods and has been slow to<br>recover since lockdown restrictions have eased.  This has had<br>a consequent impact on income.  The charity has sufficient<br>reserves that this will not affect the financial viability of the<br>charity in the short term but will need to be monitored for the<br>future, and strategies developed accordingly.|



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Additional information (optional)<br>The  charity’s  principal  The charity’s principal sources of funding and the sums<br>Para 1.47<br>sources of funds (including  generated in the last year are :<br>any fundraising)    User Subscriptions               £   5,088<br> Hire charges                         £ 18,997<br> Sales & commissions          £    5,914<br> Donations and fund raising  £    1,241<br>These are very significantly better than the previous year.<br>Investment  policy  and  Havering Shopmobility does not make financial investments.<br>Para 1.46<br>objectives  including  any<br>social  investment  policy<br>adopted<br>A description of the principal  Risk Item  Minor Event  Major Event<br>Para 1.46<br>risks facing the charity  Loss of Equipment  Non return/theft  Fire/theft/<br>destruction<br>Loss of Finances  Theft/Pilfering/Error Theft/Fraud<br>Bank collapse<br>Loss of Premises  Partial damage or  Damage or<br>destruction  destruction<br>Withdrawal of use<br>Loss of Staff  Illness, absence,  Extended<br>vacancy  absence.<br>Loss of all staff at<br>the same time<br>Loss of Volunteers  Availability  Extended<br>Gradual decline  absence.<br>Loss of all staff at<br>the same time<br>Loss of Trustees  Availability<br>Gradual decline<br>Loss of Information  System failure  System loss<br>Accidental loss  or  Accidental loss  or<br>erasure  erasure<br>Intentional  Intentional<br>Reputational  Bad publicity<br>Damage  Scandal<br>**----- End of picture text -----**<br>


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Structure, Governance and Management<br>Description of charity’s trusts: SORP<br>reference<br>Type of governing document   Constitution adopted on 5 [th] December 1995, as amended on<br>Para 1.25<br>25 [th] March 1998, 2 [nd] July 2009, 30 [th]  June 2014, 15 July 2019<br>and 20 October 2020.<br>How  is  the  charity  An unincorporated Association<br>Para 1.25<br>constituted?<br>Trustee selection methods  Trustees are appointed from members by the AGM of<br>Para 1.25<br>including  details  of  any  members or a meeting of trustees on the recommendation of<br>constitutional provisions e.g.  an Appointments Panel of Trustees. Officers are elected from<br>election to post or name of  trustees at the AGM.<br>any person or body entitled to<br>appoint one or more trustees<br>Additional information (optional)<br>Policies  and  procedures  Newly appointed trustees are provided with a portfolio of<br>Para 1.51<br>adopted for the induction and  information on the organisation, the role of a trustee, key policies<br>training of trustees  and procedures and key information.<br>Trustees have adopted a Medium Term Plan following a review<br>of objectives, the skills needed to deliver these and an audit of<br>current and required skills and commitment.  Portfolios of<br>responsibility have been agreed to use to recruit new trustees<br>and new trustees have been appointed.<br>The charity’s organisational  Trustees meet on a quarterly basis and receive formal reports<br>Para 1.51<br>structure  and  any  wider  on policy, resources, finance, reports of sub committees and<br>network with which the charity  operational performance.<br>works<br>Trustees established three sub committees to do the work –<br>Performance and Development to deal with how services are<br>delivered and future direction; Membership and Staffing to look<br>after the appointment of trustees, staff and volunteers; and<br>Fund Raising to oversee the raising of monies essential to<br>maintain our services.<br>A Mission Statement and Values were agreed by trustees on<br>19 January 2015.<br>The charity’s day-to-day operations are led by a full time<br>manager supported by a part-time assistant manager with<br>additional management support as the need arises.  Services<br>are largely delivered by our volunteers who work as a team in<br>shift patterns.<br>Services delivery is co-ordinated by a management team<br>comprising the Chairman, Deputy Chairman, Treasurer and<br>Manager meeting bi-monthly.<br>The charity maintains networking relationships with similar<br>organisations in the voluntary and statutory sectors, and with<br>local trading and community organisations.<br>Relationship with any related  Havering Shopmobility is not related to any other party.<br>Para 1.51<br>parties<br>**----- End of picture text -----**<br>


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|**Reference and Administrative details**|**Reference and Administrative details**|
|---|---|
|Charity name|Havering Shopmobility Association|
|Other name the charity uses|Havering Shopmobility|
|Registered charity number|1051614|
|Charity’s principal address|Havering Shopmobility<br>1 The Brewery, Waterloo Road,<br>Romford,  RM1 1AU|



## **Names of the charity trustees who manage the charity** 


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Name of person        (or<br>Dates acted if not for<br>Trustee name  Office (if any)  body) entitled to<br>whole year<br>appoint trustee (if any)<br>1  Michael JOYCE  Chairman  Re-elected 19 July 2021  The  AGM or the<br>Trustees<br>2  Jackie TOKLEY  Deputy Chairman  Re-elected 19 July 2021  The  AGM or the<br>Trustees<br>3  Brian SAUNDERS  Re-elected 19 July 2021 The  AGM or the<br>Trustees<br>4  Christine FOLAN  Retired 19 July 2021 The  AGM or the<br>Trustees<br>5  Gillian COLVIN  Re-elected 19 July 2021 The  AGM or the<br>Trustees<br>6  Elaine GREEN  Re-elected 19 July 2021 The  AGM or the<br>Trustees<br>7  Michael MITCHELL  Re-elected 19 July 2021 The  AGM or the<br>Trustees<br>8  Adrian SHERIDAN  Appointed 18 January 2021  The  AGM or the<br>Trustees<br>9  Jack WEBB  Appointed 18 January 2021  The  AGM or the<br>Trustees<br>10  Peter MILLWARD  Treasurer  Appointed 18 January 2021  The  AGM or the<br>Trustees<br>11  Clark Curran  Appointed  March 2021  The  AGM or the<br>Trustees<br>12  Vacant<br>–<br>Corporate trustees   names of the directors at the date the report was approved<br>Director name<br>None<br>Name of trustees holding title to property belonging to the charity<br>Trustee name  Dates acted if not for whole year<br>None<br>**----- End of picture text -----**<br>


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**Funds held as custodian trustees on behalf of others** Description of the assets held in this capacity None Name and objects of the charity on whose behalf the assets are held and how None this falls within the custodian charity’s objects Details of arrangements for safe custody and segregation of such assets from None the charity’s own assets 

## **Additional information (optional)** 

**Names and addresses of advisers (Optional information) Type of adviser Name Address** Independent Financial Examiner Mr John Percy c/o Havering Shopmobility 

## **Name of chief executive or names of senior staff members (Optional information)** 

Ms Mandy Bunn, Manager 

## **Exemptions from disclosure** 

Reason for non-disclosure of key personnel details None 

## **Other optional information** 

Intentionally blank 

## **Declarations** 

**The trustees declare that they have approved the trustees’ report above. Signed on behalf of the charity’s trustees** 

|**Declarations**|**Declarations**|**Declarations**|
|---|---|---|
|**The trustees declare that they have approved the trustees’ report above.**<br>**Signed** **on behalf of the charity’s trustees**|||
|**Signature**|||
|**Full name**|Michael JOYCE|Jacqueline TOKLEY|
|**Position**|Chairman|Deputy Chairman & Treasurer|
|**Date**|17 July 2022|17 July 2022|



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## **Havering Shopmobility 2021/22 accounts.** 

## **Independent Examiner’s Report to the Charity Commission.** 

**Charity Name & Number:** Havering Shopmobility **1051614 Accounting year:** 1st April 2021 – 31 March 2022 **Opening statement:** 

As the nominated Independent Examiner for Havering Shopmobility’s 2021/22 accounts I confirm that: 

- The charity is not a Company. 

- The charity’s gross income is less than £250,000 

- The charity is not VAT registered. 

- The charity’s governing document (its constitution) does not require “accrual” accounts nor professional auditing/examination. 

- The accounts have been prepared on a ”receipts & payment” basis. 

- The charity’s trustees have elected to have an Independent Examination of the accounts. 

- I, acting as the Independent Examiner, declare that I am neither a trustee nor do I have any close relationship with any trustee of the charity. 

This report should be read in conjunction with the Charity Commission’s reporting form CC16a. 

## **Report.** 

I am confident that the Charity Commission’s end of year accounts reporting form CC16a accurately reflects the accounts maintained by Havering Shopmobility throughout the 2021/22 accounting year. Further, I confirm that the CC16a form includes the end of year statement figures for the charity’s Current and Deposit bank accounts. 

. The charity’s personnel have fully cooperated with my examination of the accounts and provided all the relevant documentation that I requested (the account income and expenditure spread sheets; bank statements; Petty Cash record etc,). 

Like many other organisations, tthe Covid19 pandemic has had a significant impact on Havering Shopmobility’s finances. Havering Shopmobility provide the public with the opportunity to hire mobility aids (eg. electric “buggies”) so that they can utilise the shopping and other amenities of Romford town centre. As such, their main source of income comes from registration and user fees. However, user numbers have not yet returned to pre-Covid level and as a result, the charity has recorded a financial loss for this financial year. 

Havering Shopmobility’s 2021/22 total income was £41,880 (of which £8.800 was Government support) with outgoings of £5,375 resulting in an operating loss of £9,495. 

The reduction in user numbers (and income) is probably due to several factors over which they have no control such as changes in shopping habits, the trend towards out of town shopping centres, and on-line shopping etc. which are also affecting many businesses on the high street. 

Fortunately, the charity has sufficient reserves to “weather” this year’s loss. However, the Trustees are aware of the situation and are in the process of making operational changes to address the issues. 

As required by the Charity Commission’s guide lines, the bank balance shown for both the start and end of the financial year has been declared as a “net” amount ie. the bank balance as shown on the bank statement less: 

- Any un-presented cheques (there are none, since the charity has adopted electronic payments) 

- Any other liabilities against the charity (eg. unpaid bills) – of which there are none. 

There have been no asset sales during this accounting period. However, the electric mobility equipment has been written down (depreciated) by approx 20% primarily due to ageing. 

## **End of report** 

Mr J. Percy 54 Fairfield Ave Upminster Dated: 9[th] Aug 2022 Essex   RM14 3AY Tel: 01708 640755 



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