AGE CONCERN WOLVERHAMPTON (Trading as Age UK Wolverhampton) (A COMPANY LIMITED BY GUARANTEE)
ANNUAL REPORT &
FINANCIAL STATEMENTS FOR THE YEAR ENDED
31 MARCH 2022
Company Registration Number 3088739 Charity Number 1051232
Accountants Et Voila Isis House, Smith Road, Wednesbury, West Midlands
WS10 0PB
AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2022
Contents
Age UK Wolverhampton Trustees and Advisers ........................................................................................ 2 Chair’s Report ............................................................................................................................................ 3 Chief Officer’s Report ................................................................................................................................. 4 Statement of Mission and Objectives ......................................................................................................... 5 Our achievements in 2021-22 .................................................................................................................... 6 Planning for the future ................................................................................................................................ 7 Financial review 2021/2 ............................................................................................................................. 8 Governance structure ................................................................................................................................ 8 Thanks to Supporters ................................................................................................................................. 9 Financial Statements ............................................................................................................................... 10
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2022
Age UK Wolverhampton Trustees and Advisers
The Trustees who served during the year were:
Diane Vukmirovic Chair Anne Bailey Vice-Chair Paramjit Toor Treasurer Sarita Sharma Trustee Catherine Read Trustee (appointed 30th September 2021) Michael King Trustee (resigned 13th July 2021) Mike Williams Treasurer (resigned 8th July 2021) Mark Guest Chief Officer & Company Secretary
Location and Registered Office
Location and Registered Office Bankers Accountant The Workspace Lloyds Bank PLC Et Voila All Saints Road Queen Square Isis House, Wolverhampton Wolverhampton Smith Road, WV2 1EL WV1 1TF Wednesbury, West Midlands WS10 0PB
Up to 30th September 2021: 32 Wulfrun Way Wulfrun Centre Wolverhampton WV1 3HG
Age UK Wolverhampton is the trading name of Age Concern Wolverhampton (the Company).
The Company is a private company registered under the Companies Act 1985 (registration number 3088739) limited by guarantee and not having a share capital. The Company is governed by its Memorandum and Articles of Association. The liability of the members of the company on winding up is limited to a maximum of £1 each. The Company is also a registered charity (registration number 1051232).
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2022
Chair’s Report
The past year has seen the pandemic continue to have a major impact on us, as we begin to emerge from the restrictions and its effects, but with an increasing sense of optimism. At the beginning of the year, we had little idea of what the future held, and whether we would be continuing to operate or even having to close. We now believe that we are in a better position than we could have imagined or hoped for back then. We have attained sufficient stability to continue to deliver our services, along with the dynamism needed to seek and identify a long term sustainable working basis. Most importantly, we have a plan that is based on agreed strategy and specific objectives.
The beginning of the year saw the departure of our previous CEO, Jackie Wellings, who very generously continued to volunteer for several weeks after her leaving date, in order to secure our essential information quality standard and to oversee the handover to our interim CEO, Mark Guest. We are sincerely grateful for this support and effort to ensure our information team enables us to deliver such excellent service to older people in Wolverhampton.
The major challenges we faced going forwards included reopening after lockdown and income generation. Our new CEO quickly presented us with an analysis of the situation, and we were able to see that the previous approach was unlikely to be sustainable in the long term within the current environment. He also highlighted that we had learnt a great deal from operating throughout the pandemic, and we had a unique opportunity to capitalise on this. There were no guarantees if we changed direction, but the outcome if we didn’t was clear. Therefore, we took the very bold step to take a different approach.
This new approach has resulted in a year of significant and rapid change. As we embarked on it last summer, we knew that what we were trying to achieve would for most organisations represent a change programme of up to two years. However, needs must, and we did not have the luxury of opting for anything short of this. As a result, we have restarted and continued to deliver our services, even expanding our core service of Information and Advice and transforming its level and approach to service delivery. We have moved offices and undertaken significant reorganisation and restructuring. Throughout this it has been especially satisfying to see how our staff have stepped up, taking on new responsibilities to deliver our services more effectively and efficiently, as they have grasped the opportunity to show their potential.
As we look to the future, we cannot deny that there is still much uncertainty. However, it is far more optimistic than if we had not taken the radical actions that we have. Establishing a base of independently generated income is never going to be easy, and we have entered this knowing that not everything that we try will work. However, we are starting to see the first green shoots of success, and by focussing on scalability from the outset, we believe that AUKW has every chance to succeed.
From myself and the Board, I want to thank all the staff and volunteers who have continued to deliver services through these continuing turbulent times, and show such dedication and passion for the older people we serve. We have seen several staff changes, and I would like to thank all of those who have departed for their contribution and wish them all the best for the future.
Thank you to all our Trustees for continuing, with due diligence, to ensure we support and guide AUKW for the future. Michael King and Mike Williams stepped down from the Board this year, and I would to thank them both for their contribution, and to welcome Kate Read who has joined us as a new trustee.
Thank you to all of the team and to Mark for changing and improving the way we now chose to meet all the challenges we have already met and I am sure will continue to do so in the next year.
Di Vukmirovic Chair Age UK Wolverhampton
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2022
Chief Officer’s Report
My first year with AUKW has undoubtedly been challenging and varied, exacerbated by the pandemic. It has also been very fulfilling. Having worked with many organisations in similar positions before, it was something that I was keen to take on and believed that I could make a difference. Despite older people’s services not being a specialist areas, I knew that my knowledge of health and social care, the Midlands, voluntary organisations, social enterprise and organisational change should stand me in good stead.
From the outset, it was clear that there was a great deal of passion for AUKW from its staff, and it was running on more than just a little goodwill built upon its foundations of a rich history. It had already been through several turbulent years including its move from its longstanding home at Hupton House, but very early on I realised that change was not yet over. Decisions that had been made in the past had been right for the time, but times had changed.
It is no exaggeration to say that everyone stepped up to the plate. Staff members took on new areas of responsibility as we reorganised to maximise their expertise and resources, and the Board fully engaged in the bigger strategic questions, as they grappled with challenges of business models and environmental change. I am a great believer in emergent based strategies, reacting to evidence and the real world, and this is the path that we have taken. This gave us the flexibility to learn and adapt as we went, and although it can feel very seat of the pants (and probably is!), our way forward has gradually become clear. We have developed to address the needs of older people based on a wider view of their value and societal contribution, through to their need for support and care. This is backed up by our business model focussing on generating sufficient independent income from self-funded services to support our services.
During the year, we have continued to deliver and expand our flagship Information and Advice service. The pandemic showed us that telephone support is as effective as face-to-face support and we can help more people. Therefore, our I&A service is now telephone based, whilst we continue to review the need forr faceto-face services. Our I&A and handyperson services had one of their most successful years in delivering the Warm Homes project. Our Friendship Groups have gradually reopened and it has been fantastic to see everyone being able to meet again, including our Veterans project. We continue to provide befriending and telephone support to those unable to get out. Our Individual Support project continued to help people being discharged from hospital, and through the fantastic efforts of our volunteers, provided comfort dolls for people living with dementia. We have also started exploring new activities with a social enterprise element, in order to meet need and create a foundation of sustainable income. This has included ecommerce, an activities programme and the expansion of our handyperson service.
Having decided to change our I&A service to telephone support, it was clear that there was no longer the need for shop-front based premises, and the expense that this incurs. This led to the decision to move to our new offices in the Workspace. We believe that this is a positive way forward as the World changes, not only due to the savings, but also placing ourselves within the wider community. The Workspace is an excellent community-focussed facility, providing a range of services and access, and we are excited about potential future partnership working with them. This forms part of our wider strategy to reach out and place ourselves within the community. Going forwards, we have the foundation to realise our strategy. It is not going to be easy, but our culture and behaviour is now of belief, opportunities, and not being afraid to try and fail. This gives us a realistic hope of a brighter and secure future, and we have every chance of flourishing.
Finally, I would like to thank all of our staff and volunteers for all of their continued efforts and dedication, without which nothing of what we are doing would be possible. I’d like to thank the Board who have accepted and taken on the challenge in hand, and have given me the freedom and support required to make it happen. In particular, I want to extend personal thanks to our Chair, Di Vukmorivic, without whom I could not have done this job, and has been a valued confidante and mentor from our first meeting.
Mark Guest CEO Age UK Wolverhampton
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2022
Statement of Mission and Objectives
Age UK Wolverhampton works to promote the well-being of all
older people and help to make later life a fulfilling and enjoyable experience
Our aims are to:
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Provide support to older people to reduce their risk of isolation and loneliness
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Enable older people to achieve and maintain their independence
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Enable older people to have a voice that is heard
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Enable older people to know and assert their rights and have access
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to quality services and products
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Reduce the negative impact of life-changing events on the lives of older people
To achieve these aims, we have the following objectives:
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To provide information and advice to ensure that older people know their entitlements and are able to access quality services and support
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To advise and support individuals going through “tipping points” in their lives
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To provide practical assistance to enable people to remain independent in their own home
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To work to overcome loneliness and isolation
Public Benefit
The Trustees are satisfied that in working to achieve these Aims and Objectives Age UK Wolverhampton is demonstrating the public benefit of our work, as defined under the terms of the Charities Act 2011. It further demonstrates this by being a member of the West Midlands (Regional) Age UK’s network in sharing best practice information and learning which in turn helps improve our services.
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021
- Our achievements in 2021 22
Total Services Accessed
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A total of 2027 people accessed our services in the year April 2021 to March 2022 an increase on the previous year of 3%
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55% of clients were over 65, a 4% increase against the previous year. The largest age band over 65 is still age 76 To 85. We support all older people over 50.
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In the past year 18% of people accessing our services were from BAME communities, we have seen a 2% increase in BAME clients. We have been able to capture ethnic groups more accurately during the last year due to internal process changes, due to which we have had a 22% decrease in Unknown. Older people from BAME communities represent 17% of the older population. This suggests that we are still effectively reaching all of our communities.
Contacts
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11673 contacts were made with people across all projects.
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Over 4700 contacts were made by volunteers supporting both our I&A and Telephone befriending services
Information & Advice
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During 2021/22 the service was accessed by 1717 people, 5072 times on 4656 matters.
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Of these 44% were between 66 - 85 years old and 7.3% were over 85. The largest single group was 66 - 75 year olds accessing services at 24%.
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The main area of enquiry is welfare benefits, which account for 43% of contacts - a further 4% increase on the previous year. We have seen a 19% decrease in Health and Care Enquiries this year but 11% increase in Age UK and Local Services.
Benefits
- We helped people apply for £553,745 in benefits this year, we chased up and were notified that £385,819 of this were confirmed as being paid.
Telephone Support
- 159 individuals received Telephone befriending for a total of 689 hours in 2021/22, receiving over 5090 contacts.
Handyperson Service
- A handyperson service for the smaller ‘non-trade’ maintenance and repair jobs around the home and garden, and ‘Warm Home’ energy checks. This service is being expanded and has increased staffing from one to two.
Knit and Natter, Arts and Crafts and Friendship Groups
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Along with support from volunteers, we run a variety of different clubs and activities that older people can attend.
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By the end of the year, we were able to restart all of our clubs following the pandemic shutdown.
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We have also started a new club making our comfort dolls which are donated free to sufferers of dementia.
SERVICES AND CONTRACTS
The above figures were achieved through a range of services, including some as part of contracts, as follows:
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021
Warm Homes
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The Warm Homes contract is with the national Age UK organisation, and is funded by various energy companies including Eon.
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The Benefits Energy Checks component is provided by our Information and Advice Team who talk our clietns through their benefit entitlements and support them to make claims
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The Home Energy Checks component is provided by our Handyperson service and advises people on how they can save energy and reduce their bills, and installs simple energy saving devices such as LED light bulbs and hot water tank insulation.
Choosewell
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Discharge support services to clients referred by the health service and social care, involving a dedicated worker along with our services.
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Funded by CCG through a consortium of organisations including Age UK Wolverhampton and headed up by WVSC.
Citizens Advice Partnership
- Information and advice to older people as part of a partnership with the local CAB as part of a larger Local Authority contract
Camaraderie in the Community
- Friendship clubs and social support to veterans supported by the Armed Forces Covenant Fund.
Volunteer Support
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This year we almost doubled the number of volunteers utilised from 12 to 21, with numbers continuing to increase month on month. Our volunteer led services are now fully back and running. Volunteers completed over 4500 hours of support over a range of services and activities.
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The majority of volunteers’ time supported “addressing loneliness”
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54% have volunteered for between 2 and 5 years 31% between 6 and 10 years
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76% of our volunteers are within the 56-85 age bracket
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33% of volunteers were male with 67% female
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The value of this support represented almost £73,000 P/A
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Individual volunteers often support more than one service
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The age of volunteers ranged between 26 and 78 years
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29% of our volunteers were from Black, Asian and Minority Ethnic communities
Planning for the future
We have settled into our new premises along with new ways of working, the most significant being a telephone based Information and Advice service. We are consolidating changes to our operations including structural, systems and functions. We have committed to a strategy of shifting our income to being primarily based on a range of independent income streams using a social enterprise model. To enable this, we are investing reserves into development. We will continue to test income streams, and scale those with potential based on evidence. We will continue to renew current funding and contract income wherever it is expedient to do so. We will consider new opportunities that are sustainable and can enhance our work, without causing disruption to our core operating model, now or in the future. Our Board is meeting quarterly and has adapted its meetings to a standardised agenda integrated with our current plans. There has been some refresh of Board membership, but we recognise that numbers are still on the low side and we will continue to look for new members.
Consideration of the charity as a going concern
Since 2017 the Board has been making difficult decisions about what is both affordable and achievable for our organisation against a backdrop of funding uncertainties. The Board has previously confirmed that the release of the Charity’s capital asset was the most appropriate route to enabling charitable services to continue for the older people of Wolverhampton and this approach was further endorsed after professional advice in relation to our premises. The sale of our premises means that we have considerable cash reserves and (even after setting aside £100,000 in a strategic reserve for 20211-22) means that the organisation can continue as a going concern for a minimum period of 18 months from the endorsed report and accounts.
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021
Risk Management Policy
All the major risks to which the Charity is exposed have been identified by the Trustees and actions agreed at Board Meetings to mitigate those risks. These were reviewed again at a Board planning day and throughout the calendar of Board meetings. We are in the position of having significant reserves enabling us to mitigate against most risks. We have a ring fenced reserve sum to enable orderly closedown should the situation a rise.
Our Funding
With overall reductions in Local Authority funding and increasing competition for other funds over a number of years the Charity has continued to try to diversify its income streams. Unrestricted funding which enables us to meet our overhead costs to deliver our services and to continue to operate remains a challenging pursuit - with many funding streams not willing to contribute to overheads. Our strategic emphasis is now on developing independent income via services and activities provided for self-funders, with any surplus used to subsidised services that cannot attract their own funding.
As an Age UK Brand Partner, we also received valuable support from Age UK - our national partner including grant funding of £10,000 to support our core costs as well as being able to bid into other programmes for support such as Warm Homes Energy checks Benefit sessions and other service based resource opportunities
Financial review 2021/2
The overall (summary) position at the year-end showed a net deficit of £45 608. The level of reserves at the year- end was £434 234.
The reserves policy is £100 000, which meets the Charity Commission of having at least three months routine running costs in reserve. The current policy states that free reserves should not fall below the equivalent of 3 months normal operational expenditure.
The Trustees maintain a clear policy on reserves, with designated available reserves supporting new (or existing) service delivery rather than cash accumulation at the bank (after due provision for all appropriate legal and commercial necessities).
Governance structure
Governing Document
Age Concern Wolverhampton, trading as Age UK Wolverhampton, is a charitable company limited by guarantee. We became incorporated on 8th August 1995 after beginning life as the National Old People's Welfare Committee (O.P.W.C.) in 1952.
The company was established under a Memorandum of Association that established the objects and powers of the charitable company, and is governed by its Articles of Association.
In the event of the company being “wound up” members are each required to contribute an amount not exceeding £1.
Recruitment and Appointment of Trustees
Although Age UK Wolverhampton is a small to medium sized organisation, it is a complex one which operates in a challenging environment. Age UK Wolverhampton is involved in a very diverse range of activities and therefore the Trustee body aims to achieve a broad range, as well as a high level of skills, in carrying out its governance role.
Under the requirements of the Articles of Association the members of the Board are elected to serve for a period of three years after which they must stand down at the next Annual General Meeting, but are eligible for re-election.
Strategic Direction
The strategic direction of Age UK Wolverhampton is set by the Board.
In making decisions about activities to be undertaken to achieve our Aims and Objectives the Trustees have had due regard to the Charity Commission’s guidance on public benefit.
Organisation Structure
The Board is responsible for the strategic direction and policy of the Charity. Age UK Wolverhampton has a Board of Trustees consisting of 8 members.
The Chief Officer has delegated responsibility from the Board for the provision and management of services and the day-to-day operation of Age UK Wolverhampton. The Chief Officer is supervised by the Board Chair.
The average number of staff employed by Age UK Wolverhampton in 2021-22 was 10 (all of whom were part time). Over the year we had the equivalent of 5 full time staff involved in the delivery of the services and programmes of Age UK Wolverhampton.
Small company provision
This report has been prepared in accordance with the special provisions for small companies under Part 15 of the Companies Act 2006.
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021
Thanks to Supporters
Grateful thanks to all those who supported us this year (donations & funding) :
Age UK (Warm Homes & Big Knit) Armed Forces Covenant Fund Citizen Advice Bureau Coppice Performing Arts Boys Group Eric Bennett Memorial Independent Age
Institute of Cemetery & Crematoria Management St. Leonard's Church Knitting Group St. Thomas' Church Wolverhampton CCG via Wolverhampton Voluntary Sector Council Wolverhampton City Council (Safer Streets)
Thank you too, to all of those who gave anonymous donations and to the numerous individuals who donated to our organisation
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Financial Statements
AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON Independent Examiners Report
For the Year Ended 31st March 2022
I report to the charity trustees on my examination of the accounts of the company for the year ended 31 March 2022 which is set out on pages 11 to 19.
Responsibilities and basis of report
As the charity trustees of the company (who are treated as directors for the purposes of the company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ( 'The 2006 Act' )
Having satisfied myself that the accounts of the company are not required under Part 16 of the 2006 Act and are eligible for independent examination , I report in respect of my examination of your company's accounts as carried out under section 145 of the Charities Act 2011. In carrying out my examination I have followed the Directions given by the Charity Commission under section 145 (5) (b) of the 2011 Act
Independent Examiner's Statement
Since the Company's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I can confirm that I am qualified to undertake the examination because I am a member of The Institute Of Chartered Management Accountants I have completed my examination . I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect : (1) accounting records were not kept in respect of the company as required by section 386 of the 2006 Act, or
(2) the accounts do not accord with those records; or
(3) the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair view ' which is not a matter considered as part of an independent examination ;or (4) the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland ( FRS102).
I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.
Signed
Date 12/04/2022
Sally Jane Wainwright ACMA Isis House, Smith Road, Wednesbury, West Midlands WS10 0PB
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING INCOME AND EXPENDITURE ACCOUNT)
FOR YEAR ENDED 31 MARCH 2022
| Note Incoming resources Income from Charitable Services 2 Legacies and Donations Activities for generating funds Operations Investment income 4 Incoming resources from Total Income and endowments Expenditure Cost of generating funds Fund raising costs 5 Sub total cost of generating funds Charitable activities Cost of charitable activities 5 Governance costs 5 Exceptional Item 5 Total Expenditure Net income / (expenditure) |
Unrestricted Restricted Total Funds Unrestricted Restricted Total Funds Funds Funds 2022 Funds Funds 2021 £ £ £ £ £ £ 42,997 101,045 144,042 85,171 128,128 213,299 62,923 62,923 49,523 49,523 10,080 10,080 2,415 - 2,415 2,174 - 2,174 - - |
|---|---|
| 118,415 101,045 219,460 136,868 128,128 264,996 |
|
| 1,002 17 1,019 858 0 858 |
|
| 1,002 17 1,019 858 0 858 150,669 101,028 251,697 99,776 131,704 231,480 10,852 10,852 10,342 10,342 1,500 1,500 5,497 5,497 |
|
| 164,023 101,045 265,068 116,473 131,704 248,177 |
|
| (45,608) 0 (45,608) 20,395 (3,576) 16,819 |
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING INCOME AND EXPENDITURE ACCOUNT)
FOR YEAR ENDED 31 MARCH 2022
| Note Reconcilliation of Funds Fund balances at 1 April 2021 Transfer between funds Fund Balances at 31 March 2022 |
Unrestricted Restricted Total Funds Unrestricted Restricted Total Funds Funds Funds 2022 Funds Funds 2021 £ £ £ £ £ £ 479,842 0 479,842 478,791 (15,768) 463,023 (19,344) 19,344 |
|---|---|
| 434,234 0 434,234 479,842 0 479,842 |
These financial statements have been prepared in accordance with the financial reporting standards for smaller entities The Company is exempt from audit under CA 2006, s.477 (small companies)
The members have not required the company to obtain an audit of its accounts for the year in question in accordance with CA 2006, s 476 and
The directors acknowledge their responsibilities for complying with the requirements of CA 2006 with respect to accounting records and preparation of the accounts. S. 472(2)-(3)
These financial statements were approved by the members of the board of trustees on 28th July 2022 and are signed on their behalf by:
Di Vukmirovic
Chair
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
BALANCE SHEET (INCLUDING INCOME AND EXPENDITURE ACCOUNT)
Consolidated and Charity Balance Sheets Year Ended 31st March 2022
| Year Ended 31st March 2022 | |||
|---|---|---|---|
| Note Fixed assets Tangible assets 9 Current assets Debtors 10 Cash at bank and in hand Creditors – amounts falling due within one year 11 Net current assets Total assets less current liabilities Unrestricted funds General 12 |
Charity 2022 £ 594 |
2021 £ 175 |
|
| 594 | 175 1,053 505,580 |
||
| 1,178 451,614 |
|||
| 452,792 | 506,633 (26,966) |
||
(19,152) |
|||
| 433,640 | 479,667 | ||
| 434,234 | 479,842 | ||
| 434,234 | 479,842 | ||
| 434,234 | 479,842 |
These financial statements have been prepared in accordance with the financial reporting standards for smaller entities
The Company is exempt from audit under CA 2006, s.477 (small companies)
The members have not required the company to obtain an audit of its accounts for the year in question in accordance with CA 2006, s 476 and
The directors acknowledge their responsibilities for complying with the requirements of CA 2006 with respect to accounting records and preparation of the accounts. S. 472(2)-(3)
These financial statements were approved by the members of the board of trustees on 28[th] July 2022 and are signed on their behalf by:
Di Vukmirovic Chair
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AGE CONCERN WOLVERHAMPTON
TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2022
Accounting policies
The charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102) (effective 1 January 2019) - (Charities SORP (FRS 102)).
The charity has applied Update Bulletin 1 as published on 2 February 2016 and does not include a cash flow statement on the grounds that it is applying FRS 102 Section 1A.
Age UK Wolverhampton is a brand partner of Age UK the national charity and as a result will have access to funding streams from the national organisation. The trustees anticipate that there will be sufficient unrestricted reserves for the charity to continue as a going concern and therefore the financial statements are prepared on a going concern basis under the historical cost convention, modified to include the revaluation of investments. The financial statements are presented in sterling which is the functional currency of the charity and rounded to the nearest £1.
The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all years presented unless otherwise stated.
The accounts have been prepared on the historic cost basis.
Going concern
In early March 2020, the COVID-19 virus was declared a global pandemic. Business continuity, including supply chains and consumer demand across a number of industries and countries, could be severely impacted for months or more, as governments and their citizens take significant and unprecedented measures to mitigate the consequences of the pandemic.
The trustees are monitoring the ever changing situation and continue to evaluate the charity’s ability to continue to trade on an ongoing and foreseeable basis. However, due to the uncertainty surrounding COVID-19 no adjustments have been made to these financial statements which may arise from the impact of COVID-19 on the charity. Despite the unknown impact COVID-19 may or may not have on the charity under normal circumstances the trustees would have had a reasonable expectation that the charity has adequate resources, thus the trustees would have adopted the going concern basis of accounting.
As with most charities, the trustees are mindful of the uncertain timing of incoming resources such as legacy income being of an unpredictable nature. At the time of approving the financial statements, the trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. Thus the trustees
continue to adopt the going concern basis of accounting in preparing the financial statements.
Funds
Funds held by the charity are either:
□ Unrestricted general funds - these are funds which can be used in accordance with the charitable objects at the discretion of the trustees.
□ Designated funds - these are funds set aside by the trustees out of unrestricted general funds for specific future purposes or projects.
□ Restricted funds - these are funds that can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.
Income
Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item(s) of income has been met, it is probable that income will be received and the amount can be measured reliably. Such income is only deferred when:
□ The donor specifies that the grant or donation must be used in future accounting periods, or
□ The donor has imposed conditions which must be met before the charity has unconditional entitlement.
Income from commercial trading activities is recognised as earned (as the related goods and services are provided). Donated professional services and donated facilities are recognised as income when the charity has control over the item, any conditions associated with the donated item have been met, the receipt of economic benefit from the use by the charity of the item is probable and that economic benefit can be measured reliably. In accordance with the Charities SORP (FRS 102), the general volunteer time of the Friends is not recognised and refer to the trustees’ annual report for more information about their contribution.
On receipt, donated professional services and donated facilities are recognised on the basis of the value of the gift to the charity which is the amount the charity would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the period of receipt.
Interest receivable
Interest is included when receivable by the charity.
Expenditure and irrecoverable VAT
Resources expended are included in the Statement of Financial Activities on an accruals basis, inclusive of any VAT which cannot be recovered. Certain expenditure is directly attributable to specific activities and has been included in those cost categories. Certain other costs, which are attributable to more than one activity, are apportioned across cost categories on the basis of an estimate of the proportion of time spent by staff on those activities.
Allocation of support costs
Support costs include central functions and have been allocated to activity cost categories on a basis consistent with the use of resources. Support costs include back office costs, personnel and payroll.
14
AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2022
Pension costs
The company operates a defined contribution pension scheme for employees. The assets of the scheme are held separately from those of the company. The annual contributions payable are charged to the income and expenditure account.
Redundancy costs
Following the accrual accounting methodology, liabilities for redundancy and termination payments are recognised when the obligation to make the payment arises and not when the payments are made.
Governance costs
Governance costs comprise all costs involving the public accountability of the charity and its compliance with regulation and good practice. These costs include costs related to statutory accounts and legal fees.
Operating leases
Rentals payable under operating leases are charged in the Statement of Financial Activities as incurred.
Tangible fixed assets
Tangible fixed assets are capitalised at cost and depreciated so as to write them off over their anticipated useful lives at the following annual rates, commencing in the year of acquisition:
Fixtures and fittings 25% reducing balance Motor vehicles 25% straight line Computer and office equipment 25% straight line
Debtors and creditors receivable / payable within one year
Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at transaction price. Any losses arising from impairment are recognised in expenditure.
Cash at bank and in hand
Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account
Provisions
Provisions are recognised when the charity has an obligation at the balance sheet date as a result of a past event, it is probable that an outflow of economic benefit will be required in settlement and the amount can be reliably estimated.
Tax
The charity is exempt from tax on income and gains falling within section 505 of the Taxes Act 1988 or section 252 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable objects.
Legal status
Age UK Wolverhampton is the trading name of Age Concern Wolverhampton (the Company).
Age UK Wolverhampton is a company limited by guarantee governed by its Memorandum and Articles of Association dated 8 August 1995. It is registered as a charity with the Charity Commission. Anyone over the age of 18 can become a member of the Company and there are currently 11 members (11 in 2019), each of whom agrees to contribute £1 in the event of the charity winding up.
Judgements and key sources of estimation uncertainty
In the application of the charitable accounting policies, the directors are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.
The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods.
15
AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2022
2 Income from charitable services
| Grants and service level agreement receivable Private Sector Grants/ Age UK Other Public Sector Service Contracts Handyman |
Unrestricted Restricted Total Unrestricted Restricted Total Funds Funds 2022 Funds Funds 2021 £ £ £ £ £ £ 37,422 101,045 138,467 40,533 128,128 168,661 624 624 43,168 43,168 4,951 4,951 1,470 1,470 |
|---|---|
| 42,997 101,045 144,042 85,171 128,128 213,299 |
3 Operations Operations revenue consists of contributions towards operating costs from users of premises and services
4 Investment Income
Interest on fixed and notice bank accounts
| Unrestricted | Restricted | Total | Unrestricted | Restricted | Total | |
|---|---|---|---|---|---|---|
| 2022 | 2021 | |||||
| £ | £ | £ | £ | £ | £ | |
| 2,415 | 2,415 | 2,174 | 2,174 | |||
| 2,415 | 0 |
2,415 | 2,174 | 0 | 2,174 |
16
AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2022
5 Analysis of expenditure on charitable activities
Ths Charity undertakes direct charitable activities only and does not make grant payments.
| Direct Charitable expenditure Commercial trading operations Cost of generating funds Governance Exceptional Items Total resources expended |
Staff costs Other Costs 2022 Unrestricted £ Restricted £ Unrestricted £ Restricted £ Total £ 113,898 1,002 91,225 36,771 17 9,803 251,697 1,019 10,852 10,852 1,500 1,500 |
|---|---|
| 125,752 91,225 38,288 9,803 265,068 |
Exceptional items were : Removal Expenses 1,500
17
AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2022
| Direct Charitable expenditure Commercial trading operations Cost of generating funds Governance Exceptional Items Total resources expended Exceptional items were : Redundancy Payments |
Staff costs Other Costs 2021 Unrestricted £ Restricted £ Unrestricted £ Restricted £ Total £ 33,049 858 127,497 66,727 4,207 231,480 858 10,342 10,342 5,497 5,497 |
|---|---|
| 49,746 127,497 66,727 4,207 248,177 5,497 5,497 |
18
AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2022
6 Other costs
| Premises costs : Accommodation (Rent/Utilities/Cleaning) Communications costs : Telephone & internet Printing, postage & stationery General office costs : Staff & volunteers travel Staff & volunteers expenses (driver apparel & uniforms) Professional fees & subscriptions Insurance Repairs, maintenance & support contracts Publications, advertising & recruitment Training costs General office & miscellaneous expenses Vehicle costs Equipment Depreciation Bad Debts |
2022 Unrestricted £ 11,664 |
2022 Restricted £ 3,000 |
2022 Total £ 14,664 |
2021 Unrestricted £ 24,707 |
2021 Restricted £ |
2021 Total £ 24,707 |
|---|---|---|---|---|---|---|
| . 2,094 4,735 |
600 400 |
2,694 5,135 |
. 5,980 3,947 |
5,980 3,947 |
||
| 6,829 | 1,000 |
7,829 | 9,927 |
0 |
9,927 | |
| 306 420 3,508 2,095 230 248 1,464 921 161 |
306 420 3,508 2,095 230 0 0 248 1,464 921 161 |
2,127 4,207 1,195 1,241 1,896 637 7,372 14,115 161 |
4,207 |
2,127 8,414 1,195 1,241 1,896 637 7,372 0 14,115 161 |
||
| 9,353 | 0 |
9,353 | 32,951 |
4,207 |
37,158 |
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2022
| Total costs Charitable Activities Fundraising Costs Governance |
27,846 4,000 31,846 67,585 4,207 71,792 |
|---|---|
| 26,827 4,000 30,827 66,727 4,207 70,934 1,019 1,019 858 858 10,852 10,852 5,497 5,497 |
|
| 38,698 4,000 42,698 73,082 4,207 77,289 |
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2022
7 Analysis of staff costs
| Salaries & wages Social security costs Pension Costs - Stakeholder Pension Redundancy |
2022 Total £ 190,464 11,238 15,275 |
2021 Total £ 156,544 4,343 10,859 5,497 |
|
|---|---|---|---|
| 216,977 | 177,243 |
No employees had benefits in excess of £60,000 (2020 - no employees had employee benefits .
The average number of staff employed by the group during the financial year amounted to : 10 10
No trustees received any remuneration
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2022
8 Movement in total funds for the year
| Operating deficit is stated after charging : Staff Pension Contributions Depreciation Accountancy Fees |
2022 £ 15,275 161 720 16,156 |
2021 £ 10,858 161 720 |
|---|---|---|
| 11,739 |
22
AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2022
9 Tangible fixed assets
| Cost At 1 April 2021 Additions Disposals At 31 March 2022 Depreciation At 1 April 2021 Charge for year Disposals At 31 March 2022 As at 31 March 2021 At 31 March 2022 |
Motor Vehicles & equipment £ 65,937 580 66,517 65,762 161 65,923 594 594 |
Total £ 65,937 580 0 |
|---|---|---|
| 66,517 | ||
| 65,762 161 |
||
| 65,923 | ||
| 594 | ||
| 594 |
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2022
10 Debtors
| Debtors | |
|---|---|
| Trade debtors Prepayments |
Charity Charity 2022 2021 £ £ 1,178 1,053 |
| 1,178 1,053 |
11 Creditors - amounts falling due within one year
| Trade creditors Other creditors Taxation & Social Security Accruals & deferred income (*) |
Charity 2022 2021 £ £ 1,624 4,306 1,241 1,073 4,412 11,875 21,587 |
|---|---|
| 19,152 26,966 |
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2022
12 Reserves
| Fund movements:- General fund : Balance 01 April 2021: Movement in fund for the year Balance at 31 March 2022: |
2022 £ 479,842 (45,608) 434,234 |
2021 463,023 16,819 |
||
|---|---|---|---|---|
| 479,842 |
25
13 Restricted Funds
| Age UK Initiatives Citizens Advice Choosewell Safer Streets Henry Smith Joining Forces Eveson Trust Cadbury Trust S/5344 T&GWU Benevolent Big Lottery |
Balance b/f Movement in Resources Balance Movement in Resources Balance 01.04.2020 £ Incoming £ Outgoing £ Transfers £ 31.03.2021 £ Incoming £ Outgoing £ Transfers £ 31.03.2022 £ -1,022 45,595 -44,600 27 0 0 0 16,000 -16,801 801 0 8,000 -8,000 0 0 40,256 -41,300 1,044 0 30,795 -31,000 -205 0 9,750 -9,780 -30 0 20,000 -22,471 2,471 0 0 -85 -252 337 0 52,500 -52,265 235 0 0 0 0 0 0 0 0 0 6,277 -6,280 3 0 0 |
|---|---|
| -1,107 128,128 -131,704 4,683 0 101,045 -101,045 0 0 |
AGE UK Initiatives - (See also 'Joining Forces' below)
- Funding via Age UK from the Warm Homes Programme (multiple suppliers) for benefits advice including saving energy/paying less
*Choosewell- is a Wolverhampton CCG funded initiative providing individual support to people following discharge from hospital plus advice and guidance as part of an A&E Resilience voluntary sector partnership with New Cross Hospital in partnership with Wolverhampton Voluntary Sector Council, Aspring Futures and the efugee &
*The Henry Smith Charity - supported our volunteering programmes "reducing isolation and loneliness activities"
*Joining Forces - Supporting Veterans, is a partnership project between Age UK, SAFFA and the MoD funded by the Aged Veterans project which is funded by the Chancellor using LIBOR funds. AUKW is one of 12 partners nationally delivering a Joining Forces Programme. Our service provides support to older veterans (born before 1950) and their families and carers. It commenced in May 2017
Eveson Trust - £5,000 was received fom the Eveson Charitabe Trust in support of our Information and Advice Service. The approval runs from October to October
Big Lottery provided funding from their awards for all programme to support our active connections project supporting older people to reduce isolation and loneliness
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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232
NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2022
14 Pensions
The company operates two defined contribution pension schemes. The assets of the scheme are held separately from those of the company in independantly administered funds. The pension charge represents contributions payable by the company to the funds within the year. At the year end no contributions were owing to the pension companies. The pension charge of £15,275 (£10,858 2020) was made in respect of contributions made by the company to funds within the year.
15 Financial commitments
As at 31 March 2022 the charity has annual commitments under non-cancellable leases as follows
----- Start of picture text -----
Land and Buildings Office Equipment
2022 2021 2022 2021
£ £ £ £
Within 1 year 0 0 0 0
1 - 2 years 0 0 0 0
2 - 5 years 0 0 0 0
0 0 0 0
----- End of picture text -----
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16 Analysis of Charity net assets between funds
| Tangible Cash at bank Other net |
Unrestricted Funds £ Restricted Fund £ 2022 Total £ 594 594 451,614 451,614 (17,974) (17,974) 434,234 0 434,234 |
Unrestricted Funds £ Restricted Fund £ 2021 Total £ 175 175 505,580 505,580 (25,913) (25,913) 479,842 0 479,842 |
|---|---|---|
17 Taxation
The company is a registered charity and no provison is considered necessary for taxation
18 Related Party Transactions
There were no transactions with related parties during the year and no balances outstanding with any related parties
19 Events after the balance sheet date
The trustees are monitoring the ever changing situation due to covid. The trustees are confident they have enough funds to get through this period
28