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2021-03-31-accounts

AGE CONCERN WOLVERHAMPTON (Trading as Age UK Wolverhampton)

(A COMPANY LIMITED BY GUARANTEE) FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

Company Registration Number 3088739 Charity Number 1051232

Accountants Et Voila Isis House, Smith Road, Wednesbury, West Midlands WS10 0PB

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

Contents

Age UK Wolverhampton Trustees and Advisers ........................................................................................ 2 Chair’s Report ............................................................................................................................................ 3 Chief Officer Update .................................................................................................................................. 4 Statement of Mission and Objectives ......................................................................................................... 5 Our achievements in 2020-21 .................................................................................................................... 6 Planning for the future .............................................................................................................................. 11 Financial review 2019/20 ......................................................................................................................... 11 Governance structure .............................................................................................................................. 11 Thanks to Supporters ............................................................................................................................... 12 Independent Examiners Report ................................................................................................................ 13 Financial Statements ............................................................................................................................... 14

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

Age UK Wolverhampton Trustees and Advisers

The Trustees who served during the year were:

Diane Vukmirovic Chair Anne Bailey Vice-Chair Mike Williams Treasurer Dorothy McDonald Trustee (desceased 8[th] April 2020) Sarita Sharma Trustee Michael King Trustee Shirley Tilston Trustee (resigned 18[th] March 2021) Paramjit Toor Trustee Jackie Wellings Chief Officer & Company Secretary

Location and Registered Office Bankers Accountant The Workspace Lloyds Bank PLC Et Voila All Saints Road Queen Square Isis House, Wolverhampton Wolverhampton Smith Road, WV2 1EL WV1 1TF Wednesbury, West Midlands *During 2020-21: WS10 0PB 32 Wulfun Way Wulfrun Centre Wolverhampton WV1 3HG

Age UK Wolverhampton is the trading name of Age Concern Wolverhampton (the Company).

The Company is a private company registered under the Companies Act 1985 (registration number 3088739) limited by guarantee and not having a share capital. The Company is governed by its Memorandum and Articles of Association. The liability of the members of the company on winding up is limited to a maximum of £1 each. The Company is also a registered charity (registration number 1051232).

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

Chair’s Report

Over the past year the pandemic has continued to affect all that we do. Our staff have faced working from home and furlough, and the isolation from colleagues that brings, and reduced activity of all or our friendship groups because of the need to isolate and the necessary closure of venues to meet and chat.

It has been a hard year, but when the going gets tough, the tough get going and all who make up AUKW have proved throughout this awful time that they are tough and kept going. This meant that we were able to continue our Information & Advice service, and other services where we were able to maintain contact at a distance. As a result, we continued to help lots of people, keeping in touch, and supporting and helping with numerous claims for entitlements to benefits when it was most needed. The experience gained from our new way of working, including no drop-in services or face to face contact, has challenged our perspective on how services can be delivered, particularly I & A, and is informing our opinions and strategy as we move out of lockdown to a socially distanced world where older people, more than ever, will require our services.

A big heartfelt thank you goes out to all the staff and volunteers who continued to deliver services in such difficult times and maintained help and contact with large numbers of older people who may otherwise have felt totally isolated during the pandemic.

Thank you to all our Trustees for continuing, with due diligence, to ensure we support and guide AUKW for the future. We have some challenges going forward, but I am optimistic that we will face them with our customary enthusiasm to provide support and guidance to the CEO and team.

A major challenge we faced at the end of the year was the resignation of CEO Jackie Wellings and finding a replacement. We wish Jackie well and thank her for all her unbelievable efforts to ensure that AUKW continues to deliver services to the people of Wolverhampton. Good luck in the future Jackie.

As things change and move forward it is likely we are not out of the woods yet. COVID will be with us for some time. I am sure we will face this and other challenges going forward with strength and optimism.

Finally, we reported in our last Annual Report on the passing of Dorothy McDonald, who was our longest serving trustee. Dorothy fell victim to Covid in the early stages of the pandemic at the beginning of reporting year, and we take this opportunity to once again recognise her invaluable service and contribution to Age UK Wolverhampton.

Di Vukmirovic Chair Age UK Wolverhampton

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

Chief Officer Update

Our Chief Officer during 2020-21, Jackie Wellings, departed early in the following year. She had indicated her desire to leave over a year before, but with the totally unforeseen circumstances of the pandemic throwing everyone’s plans into chaos, agreed to stay on to steer Age UK Wolverhampton through these tempestuous waters. Rather than simply close and wait for things to get back to normal, she led Age UK Wolverhampton in continuing to deliver essential services, knowing that the need among older people, and their reliance on Age UK Wolverhampton would be greater than ever. This included continuing to deliver our Information and Advice service and telephone support in the most challenging of circumstances, requiring immense personal commitment, along with the support of the many staff and volunteers who made it happen.

As we began to emerge from the pandemic, it was possible to see that this Herculean effort had left us with some extremely valuable lessons regarding the future for services and how Age UK Wolverhampton could adapt to make sure that it continues to support Wolverhampton’s older people for many years to come. We see it as our duty to learn from this, and to adapt to get the full benefit from the advantages that this knowledge has given us.

As the year came to an end, Jackie committed to getting Age UK Wolverhampton through its crucial IAQP (Age UK Information and Advice Quality Standard), which we are happy to report was achieved early in the following year, and has provided an invaluable platform for going forward.

A new Chief Executive Officer, Mark Guest, was appointed at the end of the year who would be taking over in April 2021.

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

Statement of Mission and Objectives

Age UK Wolverhampton works to promote the well-being of all older people and help to make later life a fulfilling and enjoyable experience

Our aims are to:

to quality services and products

To achieve these aims, we have the following objectives:

Our services are available to all older people in Wolverhampton During the year we had 11745 contacts with clients across all our projects . This is a 42% increase on 2019/20. A total of 1970 people accessed our services in the year April 2020 to March 2021.

Public Benefit

The Trustees are satisfied that in working to achieve these Aims and Objectives Age UK Wolverhampton is demonstrating the public benefit of our work, as defined under the terms of the Charities Act 2011. It further demonstrates this by being a member of the West Midlands (Regional) Age UK’s network in sharing best practice information and learning which in turn helps improve our services.

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

- Our achievements in 2020 21

Total Services Accessed

Contacts

Information & Advice

Benefits

Warm Homes

Health and Social care options

Hampers and Heaters

Telephone Support

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

Choosewell

Citizens Advice Partnership

By Your Side But Remotely

Wolverhampton Veterans Winning Through

Knit and Natter, Get Connected, Arts and Crafts and Friendship Groups

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

Volunteer Support

Contract Performance Report

Output performance from 1[st] April 2020 – 31st March 2021

Contract Performance Achievement Comments
Citizens
Advice		 550 - I&A Contacts 908 Contacts
656 Clients
165% of target

2019/20 – 728
Contacts with
580 clients
132% of target
Benefit gains
£151,468		 Performance is up 20%
compared to the same point
last year.
Benefit gains are at 43% of
last year’s (£265,573) figure
at the same point but largely
due to the lack of volunteer
support on follow ups due to
the pandemic when all
volunteers were stood down
in March
Choosewell Individual Support
1000 hours staff
240 hours vol support
 860 - 86% of
Target
145 hours (60%)
volunteer input
only remote
telephone		 Approved on 1st April with an
agreement to undertake
assessments by phone and to
deliver wider Covid health
messages due to restrictions
on group meetings and

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

Information
Distribution 3600
Targeted Messages*
(including group talks)
648
(suspended due to
lockdown)**		 befriending. No
face to face
activity.
1,736 (relating to
Covid and health
measures and
finance to
support health
and
independence)
by the end of
December		 distribution of information.
Staff time (Individual
Support) is only 1 officer -
during lockdown a host of
other officers will have been
involved but their time not
recorded.
I&A KPIs
2020-21
Overall KPI’s on I & A have held up
amazingly well at the half year point
1,791 unique users(up 46.3% on
previous year)
3,391 contacts(up 33.6% on the
previous year)
£517,418 Benefit gains(up 23.2% on
previous year halfway point with only 1
volunteer assisting since July)		 2019/20
Comparison
1,224
2,539
£419,820		 This includes all I&A projects
(and encompasses the CAB
project, Veterans and Eon
Benefit Checks (only started
on 23rd Sept) advice under
the AUK Emergency funding
programme and activity not
counted under any
programme i.e. all our I&A
activity.

Despite the difficulties of
coronavirus, an office closure
and remote working the
overall KPI’s for I&A show the
amazing amount of work that
has been going on to support
large numbers of older people
in Wolverhampton
Eon (Warm Homes) Benefit Checks
250 checks (down from 300 bid in
March)
£62 per session		 Mar (250) 100% Project was reduced in size
(100 session reduction) due
to late approval - it should
have started in July and
finally got underway on 23rd
Sept and runs until 12th
March (This is a subset of
the overall I&A KPI’s above)
Eon (Warm Homes) Energy Checks
100 checks (down from 250 bid in		 Sept (80) 100%
of revised Target		 Project was reduced in size
and split into 2 components

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

March) and split into two discrete parts
due to Covid (information only &
Information plus installation) £45 pre
half session and £90 per full session
Target was revised in February to 40
Full Energy checks and 40 Partial
Energy checks reducing the funding to
£5,400.4		 due to second
lockdown
40 partial
40 full Energy
checks
(restricted
access to homes
due to covid
compliance)		 due to covid (a phone
assessment and installation
of energy saving measures)
The split of assessment only
rather than assessment and
installation means funding
has reduced from £9,000
(100 x £90 full sessions) to
£7,200 for 40 partial (phone
assessments) and 60 full
assessments with energy
saving installations. The
project started on 23rd Sept
and runs until 12th March.
New projects - Covid Emergency Funding
“Wolverhampton Veterans Winning
Through”
Armed Forces Covenant Fund Trust		 115 by the end
of November
54 veterans
engaged in
social
interactions
100%		 Commenced 1st June 2020 -
6 months to 30th November
{100 veterans directly
benefiting
{ 30 indirectly benefiting
(Final report at link
below)Vets Winning Through
Final Report 28.01.21
“By Your Side But Remotely”
National Lottery Funding		 88%
88 people
received activity
packs
36 People
receiving
Telephone
Support since
the start of the
project.		 1st July 2020 - 31st
December 2020
(notional target =100older
people benefiting - not unique
to this project)
AUK Emergency funding
(AUK £12m fundraising effort)
“Supporting Information and
Advice and Volunteer led services
(telephone support) -based on
predetermined Regional Brand
Partner allocations		 477 by the end
of December
(151%)		 Total outputs for 4½ months
315 service users
benefitting (I&A and
telephone Support)
Commenced 13th August
2020 to 31st January (with
80% spend by the end of
November)

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

Planning for the future

The year was dominated by the pandemic and trying to maintain any level of service. Board meetings took place remotely, but were concerned with mainly with continuing to function. However, the imminent departure of our Chief Officer, and forthcoming IAQS accreditation had to be addressed. Much of the future planning would be dependent on the new CEO, and their brief to plan a sustainable future with us. An interim CEO was appointed at the end of the year, and we very much look forward to working with him on our future plans. Jackie Wellings, our current Chief Officer, had already begun the task of meeting the IAQS requirements, and agreed to stay after the year end to see this through, for which we are very grateful. We think it appropriate to report at time of writing, that the accreditation was more than achieved, with what we think can be considered exemplary feedback, and is a key achievement and asset as we plan our way forward.

Consideration of the charity as a going concern

Since 2017 the Board has been making difficult decisions about what is both affordable and achievable for our organisation against a backdrop of funding uncertainties. The Board has previously confirmed that the release of the Charity’s capital asset was the most appropriate route to enabling charitable services to continue for the older people of Wolverhampton and this approach was further endorsed after professional advice in relation to our premises. The sale of our premises means that we have considerable cash reserves and (even after setting aside £100,000 in a strategic reserve for 2020-21) means that the organisation can continue as a going concern for a minimum period of 18 months from the endorsed report and accounts.

Risk Management Policy

All the major risks to which the Charity is exposed have been identified by the Trustees and actions agreed at Board Meetings to mitigate those risks. These were reviewed again at a Board planning day and throughout the calendar of Board meetings. We are in the position of having significant reserves enabling us to mitigate against most risks. We have a ring fenced reserve sum to enable orderly closedown should the situation a rise.

Our Funding

With overall reductions in Local Authority funding over a number of years the Charity has continued to try to diversify its income streams. Unrestricted funding which enables us to meet our overhead costs to deliver our services and to continue to operate remains a challenging pursuit - with many funding streams not willing to contribute to overheads. Various emergency funds associated with the pandemic have enabled to successfully address our funding gaps this year.

As an Age UK Brand Partner, we also received valuable support from Age UK - our national partner including grant funding of £15,000 to support our core costs as well as being able to bid into other programmes for support such as Warm Homes Energy checks Benefit sessions and other service based resource opportunities.

Financial review 2019/20

The overall (summary) position at the year-end showed a net surplus of £16,819. The level of reserves at the year- end was £479,842

The reserves policy is £100 000, which meets the Charity Commission of having at least three months routine running costs in reserve. The current policy states that free reserves should not fall below the equivalent of 3 months normal operational expenditure.

The Trustees maintain a clear policy on reserves, with designated available reserves supporting new (or existing) service delivery rather than cash accumulation at the bank (after due provision for all appropriate legal and commercial necessities).

Governance structure

Governing Document

Age Concern Wolverhampton, trading as Age UK Wolverhampton, is a charitable company limited by guarantee. We became incorporated on 8th August 1995 after beginning life as the National Old People's Welfare Committee (O.P.W.C.) in 1952.

The company was established under a Memorandum of Association that established the objects and powers of the charitable company, and is governed by its Articles of Association.

In the event of the company being “wound up” members are each required to contribute an amount not exceeding £1.

Recruitment and Appointment of Trustees

Although Age UK Wolverhampton is a small to medium sized organisation, it is a complex one which operates in a challenging environment. Age UK Wolverhampton is involved in a very diverse range of activities and therefore the Trustee body aims to achieve a broad range, as well as a high level of skills, in carrying out its governance role.

Under the requirements of the Articles of Association the members of the Board are elected to serve for a period of three years after which they must stand down at the next Annual General Meeting, but are eligible for re-election.

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

Strategic Direction

The strategic direction of Age UK Wolverhampton is set by the Board.

In making decisions about activities to be undertaken to achieve our Aims and Objectives the Trustees have had due regard to the Charity Commission’s guidance on public benefit.

Organisation Structure

The Board is responsible for the strategic direction and policy of the Charity. Age UK Wolverhampton has a Board of Trustees consisting of 8 members.

The Chief Officer has delegated responsibility from the Board for the provision and management of services and the day-to-day operation of Age UK Wolverhampton. The Chief Officer is supervised by the Board Chair.

The average number of staff employed by Age UK Wolverhampton in 2019-20 was 10 (all of whom were part time). Over the year we had the equivalent of 5 full time staff involved in the delivery of the services and programmes of Age UK Wolverhampton.

Small company provision

This report has been prepared in accordance with the special provisions for small companies under Part 15 of the Companies Act 2006.

Thanks to Supporters

Grateful thanks to all those who supported us this year (donations & funding) :

Cllr Waite National Lottery Recycle for Charity Severn Trent

Accord Housing Cllr Waite Age UK (England) National Lottery Armed Forces Covenant Fund Recycle for Charity C.J. Williams Funeral Service Severn Trent Citizens Advice Bureau Wolverhampton UK Government via Wolverhampton City Council Wolverhampton CCG via Wolverhampton Voluntary Sector Council

Thank you too, to all of those who gave anonymous donations and to the numerous individuals who donated to our organisation

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON

Independent Examiners Report

For the Year Ended 31st March 2021

I report to the charity trustees on my examination of the accounts of the company for the year ended 31 March 2021 which is set out on pages 11 to 19.

Responsibilities and basis of report

As the charity trustees of the company (who are treated as directors for the purposes of the company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ( 'The 2006 Act' )

Having satisfied myself that the accounts of the company are not required under Part 16 of the 2006 Act and are eligible for independent examination , I report in respect of my examination of your company's accounts as carried out under section 145 of the Charities Act 2011. In carrying out my examination I have followed the Directions given by the Charity Commission under section 145 (5)

Independent Examiner's Statement

Since the Company's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I can confirm that I am qualified to undertake the examination because I am a member of The Institute Of Chartered Management Accountants

I have completed my examination . I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect :

(1) accounting records were not kept in respect of the company as required by section 386 of the 2006 Act, or

(2) the accounts do not accord with those records; or

(3) the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair view ' which is not a matter considered as part of an independent examination ;or

(4) the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland ( FRS102).

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Signed

Sally Jane Wainwright ACMA Isis House, Smith Road, Wednesbury, West Midlands, WS10 0PB

Date 14/09/2021

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

Financial Statements

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232

STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING INCOME AND EXPENDITURE ACCOUNT)

Reconcilliation of Funds
Fund balances at 1 April 2020
Transfer between funds
Fund Balances at 31 March
2021
Note
Incoming resources
Income from Charitable Services
2
Legacies and Donations
Activities for generating funds
Operations
Investment income
4
Sale of Hupton House (surplus)
Incoming resources from
Total Income and endowments
Fund raising costs
5
Sub total cost of generating
Charitable activities
Cost of charitable activities
5
Governance costs
5
Exceptional Item
5
Total Expenditure
Net income / (expenditure)
Expenditure
Cost of generating funds		 Unrestricte
Funds
£
85,
49,
2,		 FOR YEAR ENDED 31 MARCH 2021
Total
Total
d
Restricted
Funds
Unrestricted Restricted
Funds
Funds
2021
Funds
Funds
2020
£
£
£
£
£
171
128,128
213,299
31,048
134,760
165,808
523
49,523
8,869
8,869
22,492
22,492
174
-
2,174
1,232
-
1,232
-
64,274
-
64,274
136, 868
128,128
264,996
127,915
134,760
262,675
858
0
858
495
0
495
99,
10,
5,
 776
131,704
231,480
36,949
172,072
209,021
342
10,342
13,780
13,780
497
5,497
22,654
22,654
858
0
858
495
0
495
116, 473
131,704
248,177
73,878
172,072
245,950
478,791
(15,768)
463,023
444,701
1,597
446,298
(19,344)
19,344
(19,947)
19,947
20,395
(3,576)
16,819
54,037
(37,312)
16,725
479,842
0
479,842
478,791
(15,768)
463,023

These financial statements have been prepared in accordance with the financial reporting standards for smaller entities The Company is exempt from audit under CA 2006, s.477 (small companies) The members have not required the company to obtain an audit of its accounts for the year in question in accordance with CA 2006, s 476 and The directors acknowledge their responsibilities for complying with the requirements of CA 2006 with respect to accounting records and preparation of the accounts. S. 472(2)-(3)

These financial statements were approved by the members of the board of trustees on 14th September 2021 and are signed on their behalf by:

Di Vukmirovic Chair

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232

BALANCE SHEET (INCLUDING INCOME AND EXPENDITURE ACCOUNT)

Consolidated and Charity Balance Sheets

Year Ended 31st March 2021

Note
Fixed assets
Tangible assets
9
Current assets
Debtors
10
Cash at bank and in hand
Creditors – amounts falling due within one year
11
Net current assets
al assets less current liabilities
Unrestricted funds
General
12
Restricted funds
13		 Charity
2021
2020
£
£
175
336		 Charity
2021
2020
£
£
175
336
175
1,053
505,580		 336
19,049
458,793
(26,966)
506,633		 477,842
(15,155)
479,667 462,687
479,842 463,023
479,842 463,023
479,842 463,023

Total assets less current liabilities

These financial statements have been prepared in accordance with the financial reporting standards for smaller entities The Company is exempt from audit under CA 2006, s.477 (small companies)

The members have not required the company to obtain an audit of its accounts for the year in question in accordance

The directors acknowledge their responsibilities for complying with the requirements of CA 2006 with respect to accounting records and preparation of the accounts. S. 472(2)-(3)

These financial statements were approved by the members of the board of trustees on 14th September 2021 and are

Di Vukmirovic Chair

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232

NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2021

1. Accounting policies

The charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102) (effective 1 January 2019) - (Charities SORP (FRS 102)).

The charity has applied Update Bulletin 1 as published on 2 February 2016 and does not include a cash flow statement on the grounds that it is applying FRS 102 Section 1A.

Age UK Wolverhampton is a brand partner of Age UK the national charity and as a result will have access to funding streams from the national organisation. The trustees anticipate that there will be sufficient unrestricted reserves for the charity to continue as a going concern and therefore the financial statements are prepared on a going concern basis under the historical cost convention, modified to include the revaluation of investments. The financial statements are presented in sterling which is the functional currency of the charity and rounded to the nearest £1.

The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all years presented unless otherwise stated.

The accounts have been prepared on the historic cost basis.

Going concern

In early March 2020, the COVID-19 virus was declared a global pandemic. Business continuity, including supply chains and consumer demand across a number of industries and countries, could be severely impacted for months or more, as governments and their citizens take significant and unprecedented measures to mitigate the consequences of the pandemic.

The trustees are monitoring the ever changing situation and continue to evaluate the charity’s ability to continue to trade on an ongoing and foreseeable basis. However, due to the uncertainty surrounding COVID-19 no adjustments have been made to these financial statements which may arise from the impact of COVID19 on the charity. Despite the unknown impact COVID-19 may or may not have on the charity under normal circumstances the trustees would have had a reasonable expectation that the charity has adequate resources, thus the trustees would have adopted the going concern basis of accounting.

As with most charities, the trustees are mindful of the uncertain timing of incoming resources such as legacy income being of an unpredictable nature. At the time of approving the financial statements, the trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. Thus the trustees

continue to adopt the going concern basis of accounting in preparing the financial statements.

Funds

Funds held by the charity are either:

when specified by the donor or when funds are raised for particular restricted purposes.

Income

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item(s) of income has been met, it is probable that income will be received and the amount can be measured reliably. Such income is only deferred when:

Income from commercial trading activities is recognised as earned (as the related goods and services are provided).

Donated professional services and donated facilities are recognised as income when the charity has control over the item, any conditions associated with the donated item have been met, the receipt of economic benefit from the use by the charity of the item is probable and that economic benefit can be measured reliably. In accordance with the Charities SORP (FRS 102), the general volunteer time of the Friends is not recognised and refer to the trustees’ annual report for more information about their contribution.

On receipt, donated professional services and donated facilities are recognised on the basis of the value of the gift to the charity which is the amount the charity would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the period of receipt.

Interest receivable

Interest is included when receivable by the charity.

Expenditure and irrecoverable VAT

Resources expended are included in the Statement of Financial Activities on an accruals basis, inclusive of any VAT which cannot be recovered.

Certain expenditure is directly attributable to specific activities and has been included in those cost categories. Certain other costs, which are attributable to more than one activity, are apportioned across cost categories on the basis of an estimate of the proportion of time spent by staff on those activities.

Allocation of support costs

Support costs include central functions and have been allocated to activity cost categories on a basis consistent with the use of resources. Support costs include back office costs, personnel and payroll.

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AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232

NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2021

Pension costs

The company operates a defined contribution pension scheme for employees. The assets of the scheme are held separately from those of the company. The annual contributions payable are charged to the income and expenditure account.

Redundancy costs

Following the accrual accounting methodology, liabilities for redundancy and termination payments are recognised when the obligation to make the payment arises and not when the payments are made.

Governance costs

Governance costs comprise all costs involving the public accountability of the charity and its compliance with regulation and good practice. These costs include costs related to statutory accounts and legal fees.

Operating leases

Rentals payable under operating leases are charged in the Statement of Financial Activities as incurred.

Tangible fixed assets

Tangible fixed assets are capitalised at cost and depreciated so as to write them off over their anticipated useful lives at the following annual rates, commencing in the year of acquisition:

Fixtures and fittings 25% reducing balance Motor vehicles 25% straight line Computer and office equipment 25% straight line

Debtors and creditors receivable / payable within one year

Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at transaction price. Any losses arising from impairment are recognised in expenditure.

Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account

Provisions

Provisions are recognised when the charity has an obligation at the balance sheet date as a result of a past event, it is probable that an outflow of economic benefit will be required in settlement and the amount can be reliably estimated. Tax

The charity is exempt from tax on income and gains falling within section 505 of the Taxes Act 1988 or section 252 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable objects.

Legal status

Age UK Wolverhampton is the trading name of Age Concern Wolverhampton (the Company).

Age UK Wolverhampton is a company limited by guarantee governed by its Memorandum and Articles of Association dated 8 August 1995. It is registered as a charity with the Charity Commission. Anyone over the age of 18 can become a member of the Company and there are currently 11 members (11 in 2019), each of whom agrees to contribute £1 in the event of the charity winding up.

Judgements and key sources of estimation uncertainty

In the application of the charitable accounting policies, the directors are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or inthe period of the revision and future periods where the revision affects both current and future periods.

17

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232

NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2021

2 Income from charitable services

Grants and service level agreement receivable Unrestricted Restricted Total Unrestricted Restricted Total
Funds Funds Funds Funds
2021 2020
£ £ £ £ £ £
Private Sector Grants/ Age UK 40,533
128,128		 168,661 31,048 45,256 76,304
Other Public Sector Service Contracts 43,168 43,168 89,504 89,504
Handyman 1,470 1,470
85,171 128,128 213,299 31,048 134,760 165,808

3 Operations

Operations revenue consists of contributions towards operating costs from users of premises and services

4 Investment Income
Interest on fixed and notice bank accounts		 Unrestricted
Restricted
Total
Unrestricted Restricted
Total
2021
2020
£
£
£
£
£
£
2,174
1,232
2,174
1,232
2,174
0
2,174
1,232
0
1,232

18

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232

NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2021

5 Analysis of expenditure on charitable activities

Ths Charity undertakes direct charitable activities only and does not make grant payments.

Direct Charitable expenditure
Commercial trading operations
Cost of generating funds
Governance
Exceptional Items
Total resources expended		 Staff costs
Other Costs
2021
Unrestricted
Restricted
Unrestricted
Restricted
Total
£
£
£
£
£
33,049
127,497
66,727
4,207
231,480
858
858
10,342
10,342
5,497
5,497
49,746
127,497
66,727
4,207
248,177
Exceptional items were :
Redundancy payments
Direct Charitable expenditure
Commercial trading operations
Cost of generating funds
Governance
Exceptional Items
Total resources expended
Exceptional items were :
Redundancy Payments
Costs of relocating		 5,497
Staff costs
Other Costs
2020
Unrestricted
Restricted
Unrestricted
Restricted
Total
£
£
£
£
£
14,826
110,662
22,123
61,410
209,021
495
495
10,000
3,780
13,780
4,168
18,486
22,654
28,994
110,662
44,884
61,410
245,950
4,168
18,486
22,654

19

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232

NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2021

6 Other costs

Premises costs :
Accommodation (Rent/Utilities/Cleaning)
Communications costs :
Telephone & internet
Printing, postage & stationery
General office costs :
Staff & volunteers travel
Staff & volunteers expenses (driver apparel & uniforms)
Professional fees & subscriptions
Insurance
Repairs, maintenance & support contracts
Publications, advertising & recruitment
Training costs
General office & miscellaneous expenses
Vehicle costs
Equipment
Depreciation
Bad Debts
Total costs
Charitable Activities
Fundraising Costs
Governance		 2021
Unrestricted
£
24,707		 2021
Restricted
£		 2021
2020
2020
2020
Total
Unrestricted
Restricted
Total
£
£
£
£
24,707
5,369
11,900
17,269
.
5,980
3,947		 .
5,980
1,514
3,644
7,494
3,947
943
2,717
3,660
9,927 0 9,927
2,457
6,361
8,818
2,127

4,207
1,195
1,241
1,896
637
7,372
14,115
161		 4,207 2,127
10
65
75
1,535
1,535
8,414
4,234
10,775
15,009
1,195
591
1,200
1,791
1,241
812
1,800
2,612
1,896
637
7,372
662
5,175
5,837
0
1,926
1,926
14,115
7,818
20,673
28,491
161
161
161
0
9
9
32,951 4,207 37,158
14,297
43,149
57,446
67,585 4,207 71,792
22,123
61,410
83,533
66,727
858
 4,207
 70,934
22,123
61,410
83,533
858
~~67,585~~ ~~4,207~~ ~~71,792~~
~~22,123~~
~~61,410~~
~~83,533~~

20

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232

NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2021

7 Analysis of staff costs

Salaries & wages
Social security costs
Pension Costs - Stakeholder Pension
Redundancy		 2021
Total
£
156,544
4,343
10,859
5,497		 2020
Total
£
123,565
3,237
8,686
4,168
177,243 139,656

No employees had benefits in excess of £60,000 (2020 - no employees had employee benefits . The average number of staff employed by the group during the financial year amounted to : 10 11

No trustees received any remuneration

21

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232

NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2021

8 Movement in total funds for the year

Staff Pension Contributions
Depreciation
Accountancy Fees
Operating deficit is stated after charging :		 10,858
161
720
11,739
2021
£		 2020
£
8,686
161
3,780
12,627

Operating deficit is stated after charging :

22

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232

NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2021

9 Tangible fixed assets

Total
Cost
At 1 April 2020
Additions
Disposals
At 31 March 2021
Depreciation
At 1 April 2020
Charge for year
Disposals
At 31 March 2021
As at 31 March 2020
At 31 March 2021		 £
65,937
65,937
65,601
161
65,762
175
175
Motor
Vehicles
& equipment		 £
65,937
0
0
65,937
65,601
161
65,762
175
175

23

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232

NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2021

10 Debtors

Debtors
Trade debtors
Prepayments		 Charity
Charity
2021
2020
£
£
17,493
1,053
1,556
1,053 19,049

11 Creditors - amounts falling due within one year

Trade creditors
Other creditors
Taxation & Social Security
Accruals & deferred income (*)		 Charity
2021
2020
£
£
4,306
3,008
1,073
3,780
0
0
21,587
8,367		 Charity
2021
2020
£
£
4,306
3,008
1,073
3,780
0
0
21,587
8,367
26,966 15,155

.

24

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232 NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2021

12 Reserves 2021 £ Fund movements:2020 General fund : Balance 01 April 2020: 463,023 444,701 Movement in fund for the year 16,819 18,322 Balance at 31 March 2021 479,842 463,023

13 Restricted Funds

Age UK Initiatives
Citizens Advice
Choosewell
Henry Smith
Joining Forces
Eveson Trust
Cadbury Trust
S/5344 T&GWU Benevolent Fund (unite)
Big Lottery		 Balance b/f
Movement in Resources
01.04.2019
Incoming
Outgoing
Tra
£
£
£
0
18,238
-20,786
0
16,000
-18,500
0
40,256
-43,160
0
34,800
-44,775
1,597
42,544
-47,268
0
5,000
-5,000
0
1,000
-1,000
1,232		 Balance b/f
Movement in Resources
01.04.2019
Incoming
Outgoing
Tra
£
£
£
0
18,238
-20,786
0
16,000
-18,500
0
40,256
-43,160
0
34,800
-44,775
1,597
42,544
-47,268
0
5,000
-5,000
0
1,000
-1,000
1,232		 Balance b/f
Movement in Resources
01.04.2019
Incoming
Outgoing
Tra
£
£
£
0
18,238
-20,786
0
16,000
-18,500
0
40,256
-43,160
0
34,800
-44,775
1,597
42,544
-47,268
0
5,000
-5,000
0
1,000
-1,000
1,232		 Balance
Movement in Resources
nsfers
31.03.2020
Incoming
Outgoing
Tra
£
£
£
£
1,526
-1,022
45,595
-44,600
2,500
0
16,000
-16,801
2,904
0
40,256
-41,300
9,975
0
20,000
-22,471
3,042
-85
-252
0
0
0
0
6,277
-6,280		 Balance
Movement in Resources
nsfers
31.03.2020
Incoming
Outgoing
Tra
£
£
£
£
1,526
-1,022
45,595
-44,600
2,500
0
16,000
-16,801
2,904
0
40,256
-41,300
9,975
0
20,000
-22,471
3,042
-85
-252
0
0
0
0
6,277
-6,280		 Balance
Movement in Resources
nsfers
31.03.2020
Incoming
Outgoing
Tra
£
£
£
£
1,526
-1,022
45,595
-44,600
2,500
0
16,000
-16,801
2,904
0
40,256
-41,300
9,975
0
20,000
-22,471
3,042
-85
-252
0
0
0
0
6,277
-6,280		 Balance
nsfers 31.03.20
£
£
27
0
801
0
1,044
0
2,471
0
337
0
0
0
0
0
0
3
0
2,829 157,838 -180,489 19,947
-1,107		 128,128 -131,704 4,683
0

AGE UK Initiatives - (See also 'Joining Forces' below)

*The Henry Smith Charity - supported our volunteering programmes "reducing isolation and loneliness activities"

*Joining Forces - Supporting Veterans, is a partnership project between Age UK, SAFFA and the MoD funded by the Aged Veterans project which is funded by the Chancellor using LIBOR funds. AUKW is one of 12 partners nationally delivering a Joining Forces Programme. Our service provides support to older veterans (born before 1950) and their families and carers. It commenced in May 2017

Eveson Trust - £5,000 was received fom the Eveson Charitabe Trust in support of our Information and Advice Service. The approval runs from October to October

Big Lottery provided funding from their awards for all programme to support our active connections project supporting older people to reduce isolation and loneliness

25

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON YEAR ENDED 31[ST] MARCH 2021

AGE CONCERN WOLVERHAMPTON TRADING AS AGE UK WOLVERHAMPTON COMPANY NO: 03088739 CHARITY NO: 1051232

NOTES TO THE FINANCIAL STATEMENTS AS AT 31 MARCH 2021

14 Pensions

The company operates two defined contribution pension schemes. The assets of the scheme are held separately from those of the company in independantly administered funds. The pension charge represents contributions payable by the company to the funds within the year. At the year end no contributions were owing to the pension companies. The pension charge of £10,858 (£8,686 2020) was made in respect of contributions made by the company to funds within the year.

15 Financial commitments

As at 31 March 2021 the charity has annual commitments under non-cancellable leases as follows

Within 1 year
1 - 2 years
2 - 5 years		 Land and Buildings
2021
2020
£
£
0
6,783
0
0
0
0

0
6,783		 Office Equipment
2021
2020
£
£
0
15,078
0
0
0
0		 Office Equipment
2021
2020
£
£
0
15,078
0
0
0
0
0 15,078

16 Analysis of Charity net assets between funds

Tangible
Cash at bank
Other net		 Unrestricted
Restricted
Funds
Fund
£
£
175
505,580
(25,913)		 2021
Total
£
175
505,580
(25,913)
479,842		 Unrestricted Restricted
Funds
Fund
£
£
336
458,793
3,894		 2020
Total
£
336
458,793
3,894
479,842
0		 463,023
0		 463,023

17 Taxation

The company is a registered charity and no provison is considered necessary for taxation

18 Related Party Transactions

There were no transactions with related parties during the year and no balances outstanding with any related parties

19 Events after the balance sheet date

The trustees are monitoring the ever changing situation due to covid. The trustees are confident they have enough funds to get through this period

26