```
REGISTERED COMPANY NUMBER: 03116361 (England and Wales)
REGISTERED CHARITY NUMBER: 1050217
```
## **`REPORT OF THE TRUSTEES AND`**
## **`UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025`**
## **`FOR`**
## **`ISLE OF WIGHT CITIZENS ADVICE BUREAU`**
```
Bright Brown Limited
Chartered Accountants
Exchange House
St. Cross Lane
Newport
Isle of Wight
PO30 5BZ
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
```
CONTENTS OF THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
```
||**`Page`**|
|---|---|
|**`Report of the Trustees`**|`1 to 7`|
|**`Independent Examiner's Report`**|`8`|
|**`Statement of Financial Activities`**|`9`|
|**`Balance Sheet`**|`10 to 11`|
|**`Cash Flow Statement`**|`12`|
|**`Notes to the Cash Flow Statement`**|`13`|
|**`Notes to the Financial Statements`**|`14 to 25`|
|**`Detailed Statement of Financial Activities`**|`26 to 27`|
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025`**
```
TheTrusteeswhoarealsodirectorsofthecharityforthepurposesoftheCompaniesAct2006.havepleasure in
presentingtheirannualreporttogetherwiththefinancialstatementsofIsleofWightCitizensAdviceBureaufor the
year ending 31 March 2025
```
```
TheTrusteeshaveadoptedtheprovisionsofAccountingandReportingbyCharities:Statementof Recommended
Practice applicableto charities preparing their accountsin accordancewith the FinancialReporting Standard applicable
in the UK and Republic of Ireland (FRS102) (effective 1st January 2015).
```
## **`OBJECTIVES AND ACTIVITIES`**
## **`Objectives and aims`**
```
The objects of the charity are:
```
```
The promotionof any charitablepurposes for the benefit of the communityon the Isle of Wight and surrounding areas
by the advancement of education, the protection of health and the relief of poverty, sickness and distress.
```
```
In order to achieve its objects, the aims of the Isle of Wight Citizens Advice Bureau service are:
```
- `To provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.`
## `The service aims:`
- `To provide the advice people need for the problems they face; and`
- `To improve the policies and practices that affect people's lives.`
```
In practisingour aims,we adhereto the principlesof our organisationin thatadviceis free, confidential, independent
andimpartial.Inshapingourobjectivesfortheyearandplanningouractivities,thetrusteeshaveconsidered the
Charity Commission's guidance on public benefit.
```
```
In order to achieve the charities aims and objectives the strategies employed are:
```
`1. We deliver a positive client experience every time, for everyone.`
`2. We provide financially sustainable, locally delivered services.`
`3. Our team are valued, highly skilled and motivated to deliver a first-class service.`
`4. We operate within quality assured governance in all that we do.`
`5. We are an Island led service delivering in collaboration and strong partnerships locally and nationally.`
```
Achieving positive outcomes from the strategies above will impact on our achievement and performance in the future.
```
## **`Public benefit`**
```
Inshapingourobjectivesfortheyearandplanningouractivities,thetrusteeshaveconsideredthe Charity
Commission's guidance on public benefit.
```
```
Page 1
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
```
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
```
## **`ACHIEVEMENTS AND PERFORMANCE`**
## **`Charitable activities`**
```
AsthelocalCitizensAdviceBureauwesupportIslandresidentsonmanyissues,includingmoney, benefits,
employment,housing,tax, consumer,and generalproblemspeople face. We employ specialistadvisersin the areas of
debt, tax and housing.
```
```
Ourgeneraladviceserviceisopeneveryweekdayfrom9.30amuntil3.30pmforallenquiries,advicehasalso been
providedatRydeLibrary,FoodbanksinCowes,Newport,SandownandRyde,andOurPlaceinFreshwater and
Ventnor.
```
```
OurfundingsourcesduringtheyearforthecharityincludedtheIsleofWightCouncil(IWC)fordeliveryof general
advice;theMoneyandPensionservice;IWCandDepartmentofWorkandPensions(DWP)HouseholdSupport Fund
fortheHelpThroughCrisisprojectassistingwithlocalresidentsincrisis;MacmillanTrustinpartnershipwith CA
Hampshirefor cancer support;HMRC fundingtax advice.We also received welcome local supportfrom the Daisie Rich
Trust, and donations from local organisations and individuals.
```
```
Asfurtherprojectscametoanendovertheaccountingperiod,staffingreducedaccordinglyfallingfrom19at March
2024 to an average of 14 persons during the accountingyear. Our service continuedto be supportedby 28 volunteers.
AllourVolunteersreceivecomprehensiveinductionandtraining,withfurtherongoingtraining.Volunteersform the
backbone of our charity advice service; without them, the service would not be sustainable.
```
```
Overtheaccountingperiod,ouradvicewassoughtbyover5,460(5,009inthepreviousyear)clientsfromacross the
Island, resulting in 17,506 issues addressed (14,461 in the previous year. This means that for every client we are seeing,
most have more complex issues and a more significant number of them.
```
```
TowardstheendoftheyearthecharityrelocatedtonewpremisesinTownLaneamorecentrallocationwhich is
hopedto be able to assistin providingaccessiblesupportto IslandResidents.In additiona new companywas formed,
CitizensAdviceIsleofWightCIC,whichishopedwillenableadditionalfundstoberaisedforthecharity,while also
providing the delivery of services in line with the charities core objectives.
```
## **`Fundraising activities`**
```
We havenotundertakenanyfundraisingatpublicevents,norhavewe conductedanyfundraisingactivities involving
contactingorpursuingspecificindividualsfordonations.Asaresult,nocomplaintshavebeenreceived regarding
fundraising.
```
## **`FINANCIAL REVIEW`**
## **`Financial position`**
```
Astrongfinancialpositionisessentialtocontinueourcharitableactivitiesconfidently.Withfundingcoming under
everincreasingpressure,theneedtosecureenoughincometocarryonprovidingclientswiththeservicesthey need
remainsakeyobjective.Itremainsthecasethathighinflationandfundersmaintaininggrantlevelshavemeant that
we have to effectively fund inflationary increases from our own accumulated reserves.
```
```
Theboardisactivelyengagedinseekingwaystomaximisethevalueofandreturnfromourexpenditureand to
maximise income. We regularlyreview each project to make sure we run it to maximum effect; this is to ensure we can
meet the increasing demand and target our services and resources efficiently.
```
```
We have started a new approachto 'outreachactivities',in that when we commence or are asked to commence a new
activity,we run a pilot to ensure that what we provide is fine-tunedto the actualneedThis ensures maximum benefit
to the clientsanduse of our resources.We thenreview our new serviceon a regularbasisto ensurewe are meeting
the need and running the outreach as efficiently as possible.
```
```
Page 2
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025`**
```
Ourfinancialreportinggeneratesmonthlymanagementaccountswhichidentifysurplusesordeficits.This reporting
usesacolour-codedRAGformattoflagissues.ThisensurestheBoardcanconfidentlyassessthereporting, which
promotes an understanding of our financial position and the implications for their decision making.
```
```
We are in a goodfinancialposition;the actionsthatwe havetaken,andwill continueto take,are designedto ensure
that our operations remain consistent with our risk appetite and ensure the ongoing sustainability of the charity.
```
```
At the yearend the charityhadloaned£50,000to CitizensAdviceIsle of WightCIC, to assistwith its initialset up and
workingcapital.Thisloanissubjecttointeresttothecharityandhasbeenfundedoutofavailable unrestricted
reserves.Inthelong-termthesefundsareexpectedtogenerateapositivereturnforthecharityaswellas providing
beneficial services in the community to be delivered via the CIC.
```
## **`Investment and reserves policy`**
```
Attheyearendthecharityholds£449,065(2024:£446,190)inreserves,ofwhich£168,797(2024:£146,918) is
unrestrictedand of this free reserves not invested in fixed assets amountsto £144,688(2024: £134,905).The funds at
the end of the year put the charity in a good position for the coming year, but continuedfunding is required in order to
run the valuableservices providedby the charity.The trusteesregularlymonitorthe level of unrestrictedfunds, which
are vital in allowing the charity to achieve its aims.
```
```
Oftheabovereservesthetrusteeshavedesignated£100,000toberetainedasacontingencyreserveto cover
unexpectedcostsandcommitmentsshouldthecharity'sfundingfall.Lookingaheadthisleavesreservesof £44,688
available for expenditure on charitable activities.
```
## **`FUTURE DEVELOPMENTS`**
```
TheBoardofTrusteescontinuallyseekinnovativewaysoffundingtheworkofthelocalCAthroughexploration and
considerations of new ideas and developments.
```
## **`STRUCTURE, GOVERNANCE AND MANAGEMENT`**
## **`Governing document`**
```
The charityis controlledby its governing document,the Memorandumand Articles of associationwhich were replaced
withtheCitizensAdvicemodelarticlesinAugust2024.Thecharityisalimitedcompany,limitedbyguarantee, as
defined by the Companies Act 2006.
```
## **`Recruitment and appointment of new trustees`**
## **`Appointment of new Trustees`**
```
ElectedTrusteesareappointedatanAnnualGeneralMeetingin accordancewiththegoverningdocument.Each year
one third of the elected trustees must retire, based on length of service and may offer themselves up for re-election.
```
```
Upto5additionalco-optedTrusteesmaybeappointedbythecurrentBoardof7(nomorethan15)tofill specialist
vacancies throughoutthe year. The co-opted Trustees may then offer themselves up for election at the Annual General
Meeting.
```
```
TheBoardundertookareviewofthegoverningdocumentstoensuretheyreflectthenatureofCA(IW)'saims and
objectives.
```
```
Page 3
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
```
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
```
## **`STRUCTURE, GOVERNANCE AND MANAGEMENT`**
## **`Recruitment of new Trustees`**
```
The recruitmentof new Trusteesis keptunderreview to ensurethe Boardis representedby a crosssectionof people
fromwithinthecommunity,reflectingourdiversitypolicyandprovidesaskillsbaserequiredtoensurewemeet our
aims and objectives through our strategic/development plan.
```
```
Trusteesarerecruitedfromadvertisingwithinthelocalmediaandwebpage.Candidatesareinterviewedby the
ManagementTeam,andfinallybytwoindependentTrustees.ReferencesaretakenupandDBScheckscompleted if
required.
```
## **`Induction of new Trustees`**
```
NewTrusteesundergoorientationtobriefthemontheirobligationsinrespectofcharityandcompanylaw, the
memorandumandarticlesofassociation,boardprotocol,andthedecision-makingprocess.NewTrusteesare made
aware of the business plan, receive financial performance information on the charity.
```
```
New TrusteesareintroducedtootherTrustees,keymanagement,staffandvolunteersthroughaninduction process;
theyarealsoencouragedtoattendrelevanttrainingcourseswhichcanbeaccessedonlineorexternallythrough CA
training events.
```
## **`Organisational structure`**
```
TheBoardofTrusteesadministersthecharity.TheBoardmeetsquarterlyandhastheabilitytocreateshort term
workinggroups,to lookat specificissuesof interest.These come underthe FOCUS groupwhichcoalescesaround any
issues as and when required.
```
```
Eachgroup,beinggiventermsofreference,hasanappointedchairwhoreportstoquarterlyBoardmeetings the
activitiesundertakenandanyrecommendationswhichrequireadoptionof themainBoard.Thesegroupsmet as and
when required.It is agreedthatshouldthese short-termgroupsrequireto be activelongerthan12 monthsthen they
will form as sub-committees.
```
```
AChiefExecutiveisappointedbytheTrusteestomanagedaytodayoperations.TheChiefExecutivehas delegated
authority,within terms of delegationapproved by the Trustees, for operationalmatters includingfinance, employment
andapplicationsfor grantfunding.The structureas of 31 March2025hada Boardof 9 trustees,1 CEO,1 Operations
Manager, administrative/project/specialist staff with a team of volunteers.
```
```
Page 4
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
```
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
```
## **`STRUCTURE, GOVERNANCE AND MANAGEMENT`**
## **`Pay Policy for Staff`**
```
ThedirectorsofthecompanyarealsotheTrusteesofthecharityandtheseniormanagementteamcompriseof key
managementpersonnelofthecharitywhodeliverthestrategicobjectivesthroughtheday-to-dayoperationof the
charity.
```
```
All directorsgive of theirtime freely,andno directorreceivedremuneration,otherthanagreedexpensesin the year.
These expenses and related transactions are disclosed in the financial accounts.
```
```
Payratesforallrolesaredeterminedinaccordancewiththefollowingoverarchingmethodology.The Senior
ManagementTeam,inconsultationwiththeTreasurer,considersandbalancesthefactorsoutlinedbelow when
presenting remuneration recommendations to the full board:
```
- `A comprehensive review of the requirements of the role, including the level of responsibility, the skills and competencies required, and the interrelationships with other positions within the organisational structure.`
```
This assessment may include:
```
- `A basic job evaluation to determine the appropriate grading of the role.`
- `A review of pay rates for comparable roles and skill sets within the charitable, voluntary, and not-for-profit sectors, both locally and nationally.`
- `Consideration of the organisation's ability to recruit and retain suitably qualified staff, particularly where specialist or scarce skills are required.`
- `An evaluation of the financial impact of the proposed pay rate, including affordability and potential implications for reserves, balanced against the added value of the role and the operational risks associated with not recruiting or losing key staff.`
```
The full Board retains ultimate responsibility for approving all pay rates and any subsequent increases for staff.
```
## **`National`**
```
IsleofWightCitizensAdviceisanaffiliatedmemberoftheNationalAssociationofCitizensAdvice.The organisation
pays an annualmembershipfee to the NationalAssociationof CitizensAdvice, which prescribesa set of standards and
operational requirements to which all member organisations must adhere.
```
```
As partof thismembership,the NationalAssociationof CitizensAdviceprovidesaccessto managementguidance and
resources via a dedicatedonline platform.In addition,specialistconsultantsare made availableto support local offices
with organisational, operational, and casework-related matters as required.
```
```
Each year, Citizens Advice undertakes a structured review of member organisations across nine key areas, including:
```
- `Governance`
- `Financial management`
- `Operational management`
- `Human resource management`
```
Followingthemostrecenton-siteaudit,IsleofWightCitizensAdvicewasassessedasmeetingstandardsacross all
areas(gradedgreen)andwas awardedIndependentAdviceStandardaccreditation.The organisationalso successfully
maintaineditsAdviceQualityStandardin2024andcontinuestocomplywiththeregulatoryrequirementsof the
FinancialConductAuthority(FCA),theInformationCommissioner'sOffice(ICO),CompaniesHouse,andthe Charity
Commission.
```
```
Page 5
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
```
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2025
```
## **`STRUCTURE, GOVERNANCE AND MANAGEMENT`**
## **`Regional`**
```
IsleofWightCitizens'AdviceBureauisamemberofCitAH(CitizensAdvice,Hampshire),aconsortium of
Hampshire-basedLCAssetuptoimproveprospectsofsecuringgreaterfundingopportunitiesbyhavinga joined-up
approach and fostering collaboration on common issues.
```
## **`Partnerships`**
```
ThecontractawardedbytheLocalAuthorityforthedeliveryofAdvice,InformationandGuidanceservices continues
during the period covered by this report. Under this contract,Isle of Wight Citizens Advice acts as the lead organisation
and subcontracts specific elements of service delivery to partner organisations.
```
```
Thisarrangementsupportsacoordinatedandcollaborativeapproachtoserviceprovision,enablingclientsto share
their circumstances once while ensuring they are directed efficiently to the most appropriate support.
```
```
We continueto maintainthe onlineinformationportalpreviouslyknownas Isle Help. As notedin the previous report,
thisresourcehasnowbeenintegratedintoIsleFindIt,establishingasingle,comprehensiveonlinedirectory for
community services, events, and advice.
```
```
Thecontract,whichwasawardedthroughacompetitivetenderingprocess,wasrenewedforafurther three-year
period and is currently in its second year of delivery.
```
```
OurworkundertheHelpThroughCrisisprogramme,fundedthroughtheTemporaryHouseholdSupportFund, has
undergone several phased developments and is scheduled to continue until March 2026.
```
## **`Risk management`**
```
TheworkoftheBoardduringthereportingperiodincludedcloseconsiderationoftheorganisation's financial
sustainability.Theprimarystrategicriskremainsthereductioninfundingfromtraditionalandlong-standing sources,
and this continues to be prioritised at the Board level.
```
```
Thetrusteeshaveastatutorydutytoidentifyandevaluatetheriskstowhichthecharitymaybeexposed,and to
ensurethatappropriateinternalcontrolsimplementedtoprovidereasonableassuranceagainstfraud,error, and
operational disruption.
```
```
This is achieved throughthe maintenanceof a comprehensiveRisk Register, which records all significant organisational
and operational risks, including those relating to financial stability and business continuity.
```
```
The Risk Registeris reviewed and updatedby the Chief Executiveas requiredand is accessibleto Trusteesthrough our
internal systems. It is examined and discussed at each Board meeting.
```
```
AnInformationRiskPolicyisalsoinplacetomitigateidentifiedrisksrelatingtodatagovernanceand information
systemsintegrity.Internalcontrolsand mitigationsare reviewedroutinelyby the Board,with oversightfrom the Chief
Executive and the Operations Manager.
```
## **`REFERENCE AND ADMINISTRATIVE DETAILS`**
## **`Registered Company number`**
```
03116361 (England and Wales)
```
## **`Registered Charity number`**
```
1050217
```
```
Page 6
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2025`**
## **`Registered office`**
```
Isle Help Advice Centre
High Street
Newport
Isle of Wight
PO30 1UD
```
## **`Trustees`**
|**`Trustees`**|||
|---|---|---|
|`Name`|`Status`|`Date`|
|`Mr R A Bullivant (Chair)`|`R`|`19/07/2024`|
|`Mr N H Mitchell`|`R`|`03/04/2024`|
|`Mrs G Minghella-Giddens`|`R`|`08/04/2024`|
|`Mr R S Clark`|`R`|`31/08/2024`|
|`Mrs E A Walshe`|`R`|`30/04/2024`|
|`Mr G J Dobson`|`R`|`31/07/2024`|
|`Mrs L J Outhwaite`|`A`|`31/01/2023`|
|`Mr R Geal, Treasurer (acting Chair)`|`A`|`26/04/2023`|
|`Mrs J Howells`|`R`|`21/10/2025`|
|`Mr R Thompson (MBE)`|`A`|`16/12/2024`|
|`Mr U Sattar`|`R`|`29/02/2025`|
|`Mr N Moody (co-opted advisor)`|`A`|`16/12/2024`|
|`Key`|`R`|`Resigned`|
||`A`|`Active`|
## **`Independent Examiner`**
```
David Stevens ACA
Bright Brown Limited
Chartered Accountants
Exchange House
St. Cross Lane
Newport
Isle of Wight
PO30 5BZ
```
## **`Bankers`**
```
CAF Bank Ltd
25 Kings Hill Avenue
Kings Hill
West Malling
Kent
ME19 4JQ
```
## **`Key management personnel`**
|**`Key management personnel`**||
|---|---|
|`Eddy Yates`|`Chief Executive Officer`|
|`K Brandon`|`Operations Manager`|
```
Approved by order of the board of trustees on ............................................. and signed on its behalf by:
```
```
........................................................................
```
```
Mr R Geal - Trustee
```
```
Page 7
```
```
INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`Independent examiner's report to the trustees of Isle of Wight Citizens Advice Bureau ('the Company')`**
```
I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2025.
```
## **`Responsibilities and basis of report`**
```
As the charity'strusteesof the Company(andalsoits directorsfor the purposesof companylaw)youare responsible
for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act').
```
```
Having satisfied myself that the accountsof the Company are not required to be audited under Part 16 of the 2006 Act
andareeligibleforindependentexamination,Ireportinrespectofmyexaminationofyourcharity'saccounts as
carried out under Section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examinationI have followed
the Directions given by the Charity Commission under Section 145(5) (b) of the 2011 Act.
```
```
BrightBrownLimitedprovidebookkeepingservicestotheCompanyandindoingsofollowtheguidancegiven in
"Independentexaminationofcharityaccounts:Directionsandguidanceforexaminers(CC32)"issuedbythe Charity
Commission. In preparing this report I have applied the FRC's Revised Ethical Standard 2016.
```
## **`Independent examiner's statement`**
```
Since your charity'sgross income exceeded£250,000your examinermust be a member of a listedbody.I can confirm
thatI am qualifiedto undertakethe examinationbecauseI am a member of the Instituteof CharteredAccountants in
England and Wales, which is one of the listed bodies.
```
```
Ihavecompletedmyexamination.Iconfirmthatnomattershavecometomyattentioninconnectionwith the
examination giving me cause to believe:
```
`1. accounting records were not kept in respect of the Company as required by Section 386 of the 2006 Act; or 2. the accounts do not accord with those records; or`
`3. the accounts do not comply with the accounting requirements of Section 396 of the 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination; or`
```
4.theaccountshavenotbeenpreparedinaccordancewiththemethodsandprinciplesoftheStatement of
RecommendedPracticeforaccountingandreportingbycharities(applicabletocharitiespreparingtheiraccounts in
accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS
102)).
```
```
Ihavenoconcernsandhavecomeacrossnoothermattersinconnectionwiththeexaminationtowhich attention
should be drawn in this report in order to enable a proper understanding of the accounts to be reached.
```
```
David Stevens ACA
The Institute of Chartered Accountants in England and Wales
```
```
Bright Brown Limited
Chartered Accountants
Newport
Isle of Wight
```
```
Date: .............................................
```
```
Page 8
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2025`**
|`Unrestricted`
`funds`
`Notes`
`£`
**`INCOME AND ENDOWMENTS FROM`**
`Donations and legacies`
`2`
`12,932`
**`Charitable activities`**
`5`
`Benefit for the community by advancement of`
`education, the protection of health and relief of`
`poverty, sickness and distress.`
`235,802`
`Other trading activities`
`3`
`-`
`Investment income`
`4`
`4,939`
**`Total`**
`253,673`
**`EXPENDITURE ON`**
`Raising funds`
`6`
`-`
**`Charitable activities`**
`7`
`Benefit for the community by advancement of`
`education, the protection of health and relief of`
`poverty, sickness and distress.`
`274,888`
**`Total`**
`274,888`
**`NET INCOME/(EXPENDITURE)`**
`(21,215)`
**`Transfers between funds`**
`19`
`43,093`
**`Net movement in funds`**
`21,878`
**`RECONCILIATION OF FUNDS`**
`Total funds brought forward`
`146,918`
**`TOTAL FUNDS CARRIED FORWARD`**
`168,796`|`Restricted`
`funds`
`£`
`(1)`
`458,499`
`-`
`-`
`458,498`
`-`
`434,408`
`434,408`
`24,090`
`(43,093)`
`(19,003)`
`299,272`
`280,269`|`2025`
`Total`
`funds`
`£`
`12,931`
`694,301`
`-`
`4,939`
`712,171`
`-`
`709,296`
`709,296`
`2,875`
`-`
`2,875`
`446,190`
`449,065`|`2024`
`Total`
`funds`
`£`
`10,484`
`848,971`
`1,500`
`6,307`|
|---|---|---|---|
||||`867,262`|
||||`11,964`
`800,047`|
||||`812,011`|
||||`55,251`
`-`|
||||`55,251`
`390,939`|
||||`446,190`|
```
The notes form part of these financial statements
```
```
Page 9
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`BALANCE SHEET 31 MARCH 2025`**
|`Notes`
**`FIXED ASSETS`**
`Tangible assets`
`14`
**`CURRENT ASSETS`**
`Debtors`
`15`
`Cash at bank and in hand`
**`CREDITORS`**
`Amounts falling due within one year`
`16`
**`NET CURRENT ASSETS`**
**`TOTAL ASSETS LESS CURRENT LIABILITIES`**
**`NET ASSETS`**
**`FUNDS`**
`19`
`Unrestricted funds`
`Restricted funds`
**`TOTAL FUNDS`**|`2025`
`£`
`24,109`
`200,071`
`250,255`
`450,326`
`(25,370)`
`424,956`
`449,065`
`449,065`
`168,797`
`280,268`
`449,065`|`2024`
`£`
`12,013`
`90,012`
`376,187`
`466,199`
`(32,022)`
`434,177`
`446,190`
`446,190`
`146,918`
`299,272`
`446,190`|
|---|---|---|
```
The charitablecompanyis entitledto exemptionfrom audit under Section 477 of the CompaniesAct 2006 for the year
ended 31 March 2025.
```
```
Themembershavenotrequiredthecompanytoobtainanauditofitsfinancialstatementsfortheyear ended
31 March 2025 in accordance with Section 476 of the Companies Act 2006.
```
```
The trustees acknowledge their responsibilities for
```
- `(a) ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies Act 2006 and`
- `(b) preparing financial statements which give a true and fair view of the state of affairs of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the charitable company.`
```
The notes form part of these financial statements
```
```
continued...
```
```
Page 10
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`BALANCE SHEET - continued 31 MARCH 2025`**
```
Thesefinancialstatementshavebeenpreparedinaccordancewiththeprovisionsapplicabletocharitable companies
subject to the small companies regime.
```
```
ThefinancialstatementswereapprovedbytheBoardofTrusteesandauthorisedforissue on
............................................. and were signed on its behalf by:
```
```
.............................................
Mr R Geal - Trustee
```
```
The notes form part of these financial statements
```
```
Page 11
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2025`**
|`Notes`
**`Cash flows from operating activities`**
`Cash generated from operations`
`1`
`Finance costs paid`
`Net cash (used in)/provided by operating activities`
**`Cash flows from investing activities`**
`Purchase of tangible fixed assets`
`Net cash used in investing activities`
**`Change in cash and cash equivalents in the`**
**`reporting period`**
**`Cash and cash equivalents at the beginning`**
**`of the reporting period`**
**`Cash and cash equivalents at the end of the`**
**`reporting period`**|`2025`
`£`
`(104,138)`
`(60)`
`(104,198)`
`(21,734)`
`(21,734)`
`(125,932)`
`376,187`
`250,255`|`2024`
`£`
`39,771`
`(55)`
`39,716`
`(5,720)`
`(5,720)`
`33,996`
`342,191`
`376,187`|
|---|---|---|
```
The notes form part of these financial statements
```
```
Page 12
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`NOTES TO THE CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2025`**
## **`1. RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM OPERATING ACTIVITIES`**
|**`Net income for the reporting period (as per the Statement of Financial`**
**`Activities)`**
**`Adjustments for:`**
`Depreciation charges`
`Loss on disposal of fixed assets`
`Finance costs`
`(Increase)/decrease in debtors`
`Decrease in creditors`
**`Net cash (used in)/provided by operations`**|`2025`
`£`
`2,875`
`9,367`
`271`
`60`
`(110,059)`
`(6,652)`
`(104,138)`|`2024`
`£`
`55,251`
`6,056`
`-`
`55`
`9,808`
`(31,399)`|
|---|---|---|
|||`39,771`|
```
2.ANALYSIS OF CHANGES IN NET FUNDS
```
||`At 1.4.24`|`Cash flow`|`At 31.3.25`|
|---|---|---|---|
||`£`|`£`|`£`|
|**`Net cash`**||||
|`Cash at bank and in hand`|`376,187`|`(125,932)`|`250,255`|
||`376,187`|`(125,932)`|`250,255`|
|**`Total`**|`376,187`|`(125,932)`|`250,255`|
```
The notes form part of these financial statements
```
```
Page 13
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
```
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
```
## **`1. ACCOUNTING POLICIES`**
## **`Basis of preparing the financial statements`**
```
The financialstatementsof the charitablecompany,whichis a publicbenefitentityunderFRS 102,have been
prepared in accordancewith the Charities SORP (FRS 102) 'Accountingand Reportingby Charities:Statement of
RecommendedPracticeapplicabletocharitiespreparingtheiraccountsinaccordancewiththe Financial
ReportingStandardapplicablein the UK and Republicof Ireland(FRS 102) (effective1 January2019)', Financial
ReportingStandard102 'The FinancialReportingStandardapplicablein the UK and Republicof Ireland'and the
Companies Act 2006. The financial statements have been prepared under the historical cost convention.
```
## **`Income`**
```
All income is recognised in the Statementof FinancialActivitiesonce the charityhas entitlementto the funds, it
is probable that the income will be received and the amount can be measured reliably.
```
## **`Expenditure`**
```
Liabilitiesarerecognisedasexpenditureassoonasthereisalegalorconstructiveobligationcommitting the
charitytothatexpenditure,itisprobablethatatransferofeconomicbenefitswillberequiredin settlement
andtheamountoftheobligationcanbemeasuredreliably.Expenditureisaccountedforonanaccruals basis
andhasbeenclassifiedunderheadingsthataggregateallcostrelatedto thecategory.Wherecostscannot be
directlyattributedtoparticularheadingstheyhavebeenallocatedtoactivitiesonabasisconsistentwith the
use of resources.
```
```
Grants offered subject to conditionswhich have not been met at the year end date are noted as a commitment
but not accrued as expenditure.
```
## **`Tangible fixed assets`**
```
Depreciationis providedat the followingannualratesin order to write off each assetover its estimated useful
life.
```
```
Fixtures and fittings
```
```
- Straight line over 5 years
```
```
The charity values its investments in associates using the cost less impairment method.
```
## **`Taxation`**
```
The charity is exempt from corporation tax on its charitable activities.
```
## **`Fund accounting`**
```
Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.
```
```
Restrictedfundscanonlybeusedforparticularrestrictedpurposeswithintheobjectsofthe charity.
Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.
```
```
Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.
```
```
continued...
```
```
Page 14
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025`**
## **`2. DONATIONS AND LEGACIES`**
|`Unrestricted`
`Restricted`
`funds`
`funds`
`£`
`£`
`Donations`
`5,648`
`(1)`
`Grants and contracts`
`500`
`-`
`Subscriptions`
`2,617`
`-`
`Donated services and facilities`
`4,167`
`-`
`12,932`
`(1)`
**`OTHER TRADING ACTIVITIES`**
`Unrestricted`
`Restricted`
`funds`
`funds`
`£`
`£`
`Fundraising events`
`-`
`-`
**`INVESTMENT INCOME`**
`Unrestricted`
`Restricted`
`funds`
`funds`
`£`
`£`
`Investment interest`
`4,939`
`-`
**`INCOME FROM CHARITABLE ACTIVITIES`**
`Activity`
`Benefit for the community by advancement`
`of education, the protection of health and`
`Grants`
`relief of poverty, sickness and distress. `
`Grants received, included in the above, are as follows:`
`Isle of Wight Council`
`Southern Housing Group`
`Help and Care in partnership with Healthwatch IOW`
`Citizens Advice Hampshire`
`Citizens Advice`
`Isle Help CIC`
`HM Revenue and Customs`
`Daisee Rich Trust`
`National Lottery Community Fund`
`Carried forward`||`2025`
`Total`
`funds`
`£`
`5,647`
`500`
`2,617`
`4,167`
`12,931`
`2025`
`Total`
`funds`
`£`
`-`
`2025`
`Total`
`funds`
`£`
`4,939`
`2025`
`£`
`694,301`
`2025`
`£`
`478,864`
`-`
`-`
`8,257`
`125,715`
`-`
`27,500`
`-`
`1,706`
`642,042`||`2024`
`Total`
`funds`
`£`
`2,476`
`-`
`3,008`
`5,000`
`10,484`
`2024`
`Total`
`funds`
`£`
`1,500`
`2024`
`Total`
`funds`
`£`
`6,307`
`2024`
`£`
`848,971`|`2024`
`Total`
`funds`
`£`
`2,476`
`-`
`3,008`
`5,000`|
|---|---|---|---|---|---|
||||||`10,484`|
|||||`2024`
`£`
`298,118`
`30,011`
`7,085`
`-`
`140,906`
`178,177`
`96,751`
`5,000`
`5,696`||
|||||`761,744`||
## **`3. OTHER TRADING ACTIVITIES`**
## **`4. INVESTMENT INCOME`**
## **`5. INCOME FROM CHARITABLE ACTIVITIES`**
```
continued...
```
```
Page 15
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025`**
## **`5. INCOME FROM CHARITABLE ACTIVITIES - continued`**
|`Brought forward`
`Other grants`
`Aspire Ryde`
`Legal Aid Agency`
`Trussel Trust`
`Pip Advisor`
`London Legal Support Trust`
`Wiltshire Law Society`|`2025`
`£`
`642,042`
`-`
`13,500`
`-`
`33,744`
`-`
`-`
`5,014`
`694,300`|`2024`
`£`
`761,744`
`3,900`
`4,500`
`8,956`
`44,993`
`25,000`
`1,478`
`-`|
|---|---|---|
|||`850,571`|
## **`6. RAISING FUNDS`**
## **`Raising donations and legacies`**
|`Unrestricted`
`Restricted`
`funds`
`funds`
`£`
`£`
`Wages`
`-`
`-`
**`7.`**
**`CHARITABLE ACTIVITIES COSTS`**
`Grant`
`funding of`
`activities`
`Direct`
`(see note`
`Costs`
`8)`
`£`
`£`
`Benefit for the community by`
`advancement of education, the`
`protection of health and relief of`
`poverty, sickness and distress.`
`424,181`
`231,309`
**`8.`**
**`GRANTS PAYABLE`**
`Benefit for the community by advancement of education, the protection of`
`health and relief of poverty, sickness and distress. `
`The total grants paid to institutions during the year was as follows:`
`Age UK Isle of Wight`
`People Matter (IW)`
`Citizens Advice IOW CIC`|`2025`
`Total`
`funds`
`£`
`-`
`Support`
`costs (see`
`note 9)`
`£`
`53,806`
`2025`
`£`
`231,309`
`2025`
`£`
`16,000`
`12,000`
`30,000`
`58,000`|`2024`
`Total`
`funds`
`£`
`11,964`
`Totals`
`£`
`709,296`|`2024`
`Total`
`funds`
`£`
`11,964`|
|---|---|---|---|
|||`2024`
`£`
`200,247`||
||||`2024`
`£`
`16,250`
`6,000`
`-`|
||||`22,250`|
```
continued...
```
```
Page 16
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
```
NOTES TO THE FINANCIAL STATEMENTS - continued
FOR THE YEAR ENDED 31 MARCH 2025
```
## **`8. GRANTS PAYABLE - continued`**
## **`9. SUPPORT COSTS`**
|`Benefit for the community by advancement`
`of education, the protection of health and`
`relief of poverty, sickness and distress. `
**`NET INCOME/(EXPENDITURE)`**
`Net income/(expenditure) is stated after charging/(crediting):`
`Independent examiners fee's - examination`
`Depreciation - owned assets`
`Deficit on disposal of fixed assets`
`Independent examiners fee's - accountancy`|`Governance`
`Other`
`costs`
`£`
`£`
`50,633`
`3,173`
`2025`
`£`
`325`
`9,367`
`271`
`13,726`|`Totals`
`£`
`53,806`|
|---|---|---|
|||`2024`
`£`
`300`
`6,056`
`-`
`12,856`|
## **`10. NET INCOME/(EXPENDITURE)`**
## **`11. TRUSTEES' REMUNERATION AND BENEFITS`**
```
Therewerenotrustees'remunerationorotherbenefitsfortheyearended31March2025norforthe year
ended 31 March 2024.
```
## **`Trustees' expenses`**
```
Therewerenotrustees'expensespaidfortheyearended31March2025norfortheyear ended
31 March 2024.
```
## **`12. STAFF COSTS`**
```
The average monthly number of employees during the year was 14 (2024: 24).
```
```
No employees received emoluments in excess of £60,000.
```
```
The total amount of employee benefits recieved by key management personnel was £86,480 (2024: £160,372).
```
```
continued...
```
```
Page 17
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025`**
## **`13. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES`**
|`Unrestricted`
`funds`
`£`
**`INCOME AND ENDOWMENTS FROM`**
`Donations and legacies`
`10,486`
**`Charitable activities`**
`Benefit for the community by advancement of`
`education, the protection of health and relief`
`of poverty, sickness and distress.`
`308,310`
`Other trading activities`
`1,500`
`Investment income`
`6,307`
**`Total`**
`326,603`
**`EXPENDITURE ON`**
`Raising funds`
`11,366`
**`Charitable activities`**
`Benefit for the community by advancement of`
`education, the protection of health and relief`
`of poverty, sickness and distress.`
`299,883`
**`Total`**
`311,249`
**`NET INCOME`**
`15,354`
**`Transfers between funds`**
`(25,487)`
**`Net movement in funds`**
`(10,133)`
**`RECONCILIATION OF FUNDS`**
`Total funds brought forward`
`157,051`
**`TOTAL FUNDS CARRIED FORWARD`**
`146,918`|`Restricted`
`funds`
`£`
`(2)`
`540,661`
`-`
`-`
`540,659`
`598`
`500,164`
`500,762`
`39,897`
`25,487`
`65,384`
`233,888`
`299,272`|`Total`
`funds`
`£`
`10,484`
`848,971`
`1,500`
`6,307`|
|---|---|---|
|||`867,262`|
|||`11,964`
`800,047`|
|||`812,011`|
|||`55,251`
`-`|
|||`55,251`
`390,939`|
|||`446,190`|
```
continued...
```
```
Page 18
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025`**
## **`14. TANGIBLE FIXED ASSETS`**
|**`COST`**
`At 1 April 2024`
`Additions`
`Disposals`
`At 31 March 2025`
**`DEPRECIATION`**
`At 1 April 2024`
`Charge for year`
`Eliminated on disposal`
`At 31 March 2025`
**`NET BOOK VALUE`**
`At 31 March 2025`
`At 31 March 2024`
**`15.`**
**`DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR`**
`Trade debtors`
`Other debtors`
`Prepayments and accrued income`|`2025`
`£`
`135,523`
`50,000`
`14,548`
`200,071`||`Fixtures`
`and`
`fittings`
`£`
`67,349`
`21,734`
`(29,539)`
`59,544`
`55,336`
`9,367`
`(29,268)`
`35,435`
`24,109`
`12,013`
`2024`
`£`
`76,277`
`-`
`13,735`
`90,012`|
|---|---|---|---|
|||||
```
continued...
```
```
Page 19
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025`**
## **`16. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR`**
|**`CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR`**|||
|---|---|---|
|`Trade creditors`
`Social security and other taxes`
`Accrued expenses`
`Deferred income`|`2025`
`£`
`14,567`
`4,522`
`6,281`
`-`
`25,370`|`2024`
`£`
`5,745`
`6,935`
`11,843`
`7,499`|
|||`32,022`|
## **`17. LEASING AGREEMENTS`**
```
Minimum lease payments under non-cancellable operating leases fall due as follows:
```
|`Within one year`
`Between one and five years`|`2025`
`£`
`28,000`
`44,333`
`72,333`|`2024`
`£`
`-`
`-`|
|---|---|---|
|||`-`|
## **`18. ANALYSIS OF NET ASSETS BETWEEN FUNDS`**
|`Unrestricted`
`funds`
`£`
`Fixed assets`
`24,109`
`Current assets`
`170,058`
`Current liabilities`
`(25,370)`
`168,797`|`Restricted`
`funds`
`£`
`-`
`280,268`
`-`
`280,268`|`2025`
`Total`
`funds`
`£`
`24,109`
`450,326`
`(25,370)`
`449,065`|`2024`
`Total`
`funds`
`£`
`12,013`
`466,199`
`(32,022)`|
|---|---|---|---|
||||`446,190`|
```
continued...
```
```
Page 20
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2025`**
## **`19. MOVEMENT IN FUNDS`**
|**`Unrestricted funds`**
`General Advice`
`Macmillan Outreach`
`Contingency Reserve`
`Fixed asset fund`
**`Restricted funds`**
`Healthwatch IOW`
`Money Advice Services`
`HMRC Tax Advice Line`
`Help Through Crisis`
`Home and Well`
`Southern Housing`
`NLCF Debt`
`Young Person Specialist`
`PIP Advisor`
**`TOTAL FUNDS`**
`Net movement in funds, included in the above are a`
**`Unrestricted funds`**
`General Advice`
`Macmillan Outreach`
**`Restricted funds`**
`Money Advice Services`
`HMRC Tax Advice Line`
`Help Through Crisis`
`Home and Well`
`NLCF Debt`
`Young Person Specialist`
**`TOTAL FUNDS`**|`At 1.4.24`
`£`
`24,656`
`10,249`
`100,000`
`12,013`
`146,918`
`34`
`50,946`
`50,854`
`161,138`
`6,510`
`184`
`106`
`4,500`
`25,000`
`299,272`
`446,190`
`s follows:`|`Net`
`movement`
`in funds`
`£`
`(16,844)`
`(4,370)`
`-`
`-`
`(21,214)`
`-`
`5,923`
`(3,521)`
`21,643`
`(1,595)`
`-`
`(4,564)`
`6,203`
`-`
`24,089`
`2,875`
`Incoming`
`resources`
`£`
`240,494`
`13,179`
`253,673`
`112,535`
`27,500`
`294,999`
`8,259`
`1,706`
`13,499`
`458,498`
`712,171`|`Transfers`
`between`
`At`
`funds`
`31.3.25`
`£`
`£`
`30,997`
`38,809`
`-`
`5,879`
`-`
`100,000`
`12,096`
`24,109`
`43,093`
`168,797`
`(34)`
`-`
`-`
`56,869`
`(47,333)`
`-`
`-`
`182,781`
`-`
`4,915`
`(184)`
`-`
`4,458`
`-`
`-`
`10,703`
`-`
`25,000`
`(43,093)`
`280,268`
`-`
`449,065`
`Resources`
`Movement`
`expended`
`in funds`
`£`
`£`
`(257,338)`
`(16,844)`
`(17,549)`
`(4,370)`
`(274,887)`
`(21,214)`
`(106,612)`
`5,923`
`(31,021)`
`(3,521)`
`(273,356)`
`21,643`
`(9,854)`
`(1,595)`
`(6,270)`
`(4,564)`
`(7,296)`
`6,203`
`(434,409)`
`24,089`
`(709,296)`
`2,875`|
|---|---|---|---|
```
continued...
```
```
Page 21
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
```
NOTES TO THE FINANCIAL STATEMENTS - continued
FOR THE YEAR ENDED 31 MARCH 2025
```
## **`19. MOVEMENT IN FUNDS - continued`**
## **`Comparatives for movement in funds`**
|**`Unrestricted funds`**
`General Advice`
`Macmillan Outreach`
`Contingency Reserve`
`Fixed asset fund`
`Trussel Trust`
**`Restricted funds`**
`Healthwatch IOW`
`Money Advice Services`
`HMRC Tax Advice Line`
`Help Through Crisis`
`Home and Well`
`Southern Housing`
`NLCF Debt`
`Young Person Specialist`
`PIP Advisor`
**`TOTAL FUNDS`**|`At 1.4.23`
`£`
`23,030`
`16,928`
`100,000`
`12,349`
`4,744`
`157,051`
`561`
`51,850`
`26,469`
`146,274`
`5,744`
`2,990`
`-`
`-`
`-`
`233,888`
`390,939`|`Net`
`movement`
`in funds`
`£`
`22,033`
`(6,679)`
`-`
`-`
`-`
`15,354`
`(4,457)`
`(904)`
`24,385`
`14,864`
`766`
`(24,363)`
`106`
`4,500`
`25,000`
`39,897`
`55,251`|`Transfers`
`between`
`funds`
`£`
`(20,407)`
`-`
`-`
`(336)`
`(4,744)`
`(25,487)`
`3,930`
`-`
`-`
`-`
`-`
`21,557`
`-`
`-`
`-`
`25,487`
`-`|`At`
`31.3.24`
`£`
`24,656`
`10,249`
`100,000`
`12,013`
`-`|
|---|---|---|---|---|
|||||`146,918`
`34`
`50,946`
`50,854`
`161,138`
`6,510`
`184`
`106`
`4,500`
`25,000`|
|||||`299,272`|
|||||`446,190`|
```
continued...
```
```
Page 22
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
```
NOTES TO THE FINANCIAL STATEMENTS - continued
FOR THE YEAR ENDED 31 MARCH 2025
```
## **`19. MOVEMENT IN FUNDS - continued`**
```
Comparative net movement in funds, included in the above are as follows:
```
|**`Unrestricted funds`**
`General Advice`
`Macmillan Outreach`
**`Restricted funds`**
`Healthwatch IOW`
`Money Advice Services`
`HMRC Tax Advice Line`
`Help Through Crisis`
`Home and Well`
`Southern Housing`
`NLCF Debt`
`Young Person Specialist`
`PIP Advisor`
**`TOTAL FUNDS`**
**`Funds`**|`Incoming`
`resources`
`£`
`314,727`
`11,875`
`326,602`
`7,081`
`111,726`
`96,752`
`244,452`
`15,442`
`30,010`
`5,697`
`4,500`
`25,000`
`540,660`
`867,262`|`Resources`
`Movement`
`expended`
`in funds`
`£`
`£`
`(292,694)`
`22,033`
`(18,554)`
`(6,679)`
`(311,248)`
`15,354`
`(11,538)`
`(4,457)`
`(112,630)`
`(904)`
`(72,367)`
`24,385`
`(229,588)`
`14,864`
`(14,676)`
`766`
`(54,373)`
`(24,363)`
`(5,591)`
`106`
`-`
`4,500`
`-`
`25,000`
`(500,763)`
`39,897`
`(812,011)`
`55,251`|
|---|---|---|
## `Macmillan Outreach`
```
HampshireandIsleofWightMacmillanCitizensAdviceService-Theprovisionofwelfarebenefitsand advice
service by telephone and face to face for people affected by cancer.
```
## `Contingency Reserve`
```
Adesignatedfundcreatedbythetrusteesinordertoprotectthecharitiesreservesforcontinued charitable
activity should future funding fall.
```
## `Fixed Asset Fund`
```
A designatedfundcreatedby the trusteesin orderto highlightthe valueof unrestrictedreserves representing
the book value of assets and equipment held. Whilst used in the ongoing activitiesof the charity this value does
not represent liquid funds.
```
## `Trussell Trust`
```
Adesignatedfundcreatedbythetrusteestoprovidedebtadviceforclientsatfoodbanks.Funding has
continuedtoberecievedandtrackedformanagementpurposesbuthasnotbeenshownasa separate
designated fund since 2022/23.
```
## `Healthwatch IOW`
```
ArestrictedfundprovidedbyaHelpandCaregranttoprovide,information,adviceandsignposting ensuring
people have access to up to date information in making choices about health and social care.
```
## `Money Advice Service`
```
continued...
```
```
Page 23
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
```
NOTES TO THE FINANCIAL STATEMENTS - continued
FOR THE YEAR ENDED 31 MARCH 2025
```
## **`19. MOVEMENT IN FUNDS - continued`**
```
A restrictedfund provided from Citizens Advice funding,which provides free debt advice to residents of the Isle
of Wight.
```
## `HMRC Tax Advice Service`
```
An HMRC funded restricted project to introduce a team of dedicated tax advisers to the Island.
```
## `Help Through Crisis`
```
A restrictedprojectfunded by the IW Council to assist people in hardshipwith no food or fuel. Action plans are
developedforeachindividualtobuildtheirresilienceforthefuture,andsmallgrantsareprovided to
individuals in need.
```
## `Home and Well`
```
ArestrictedprojectfundedbyCitizensAdviceHampshiretosupportresidentsofHampshireandtheIsle of
Wight to return home after a hospital stay and ensure their home environment is suitable to aid recovery.
```
## `Southern Housing`
```
This fundingis to provide advice and guidanceon access to benefits and to enhancethe financialcapabilities of
Southern Housing Group tenants.
```
## `NLCF Debt`
```
Thisisadebtadviceproject,fundedbytheNationalLotteryCommunityFundthatprovidedadebt advice
worker for one day per week to advise vulnerable persons.
```
## `Young Personal Specialist`
```
Project designed to assist people aged 16-25 in relation to debt/mentalhealth by offering appointments and/or
signposting people to relevant sources of help.
```
## `PIP Advisor`
```
ThesefundsaretoexpandtrainingandallowprovisionofadviceservicesandcovertoassistIsland residents
with PIP applicationsand to give localorganisationsguidanceon how to help their clientspreparefor their PIP
assessment appointment.
```
## **`Transfers between funds`**
```
£12,096was transferredfrom the General Advice fund to the Fixed Asset Fund fund to reflect the movement in
book value of assets and equipment at 31 March 2025; this includes the effect of equipment aquired during the
accounting year.
```
```
£184was transferredfrom SouthernHousingand£34from HealthwatchIOW to the Generaladvicefund. This
reflects a correction of transfers made previously to clear overspending on these funds.
```
```
£4,458was transferredto the NLCF Debt fundfrom Generaladviceto reflectfundsspentthis year in excess of
the funds recieved specifically for this project.
```
```
£47,333wastransferredtoGeneraladvicefromtheHMRCfund.Thisprojectceasedduringtheyear,but the
funders have agreed that the funds held can be retained for general use by the charity.
```
```
continued...
```
```
Page 24
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
```
NOTES TO THE FINANCIAL STATEMENTS - continued
FOR THE YEAR ENDED 31 MARCH 2025
```
## **`20. RELATED PARTY DISCLOSURES`**
```
ThecharityhaslentfundstoCitizensAdviceIsleofWightCIC,acompanylimitedbyguaranteewhere the
directors are trustees or management of the charity.
```
```
During the year to 31 March 2025 the company has lent funds directly to the CIC, or paid expenses on its behalf
amountingto£66,901(2024:Nil)andhasbeenrepaid£16,901(2024:Nil),leavinganoutstandingbalance at
theyearendof£50,000(2024:Nil).Duringtheyearinterestof£888waspaidtothecharitybytheCIC in
respect of the funds lent to it.
```
```
Page 25
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2025`**
|`Unrestricted`
`Restricted`
`funds`
`funds`
`£`
`£`
**`INCOME AND ENDOWMENTS`**
**`Donations and legacies`**
`Donations`
`5,648`
`(1)`
`Grants and contracts`
`500`
`-`
`Subscriptions`
`2,617`
`-`
`Donated services and facilities`
`4,167`
`-`
`12,932`
`(1)`
**`Other trading activities`**
`Fundraising events`
`-`
`-`
**`Investment income`**
`Investment interest`
`4,939`
`-`
**`Charitable activities`**
`Grants`
`235,802`
`458,499`
**`Total incoming resources`**
`253,673`
`458,498`
**`EXPENDITURE`**
**`Raising donations and legacies`**
`Wages`
`-`
`-`
**`Charitable activities`**
`Wages`
`109,074`
`191,019`
`Rent, rates and insurance`
`14,092`
`7,686`
`Housing solicitor`
`-`
`-`
`Light and heat`
`4,587`
`407`
`Telephone`
`8,052`
`1,952`
`Postage and stationery`
`1,529`
`2,754`
`Advertising`
`1,646`
`2,520`
`Sundries`
`2,643`
`323`
`Training and recruitment`
`5,967`
`-`
`Travel, attendance and outreach`
`12,686`
`490`
`Reference materials and subscriptions`
`11,558`
`3,895`
`IT equipment and support`
`14,691`
`7,603`
`Cleaning, repairs and maintenance`
`6,425`
`2,884`
`Events and AGM`
`-`
`-`
`Carried forward`
`192,950`
`221,533`|`2025`
`Total`
`funds`
`£`
`5,647`
`500`
`2,617`
`4,167`
`12,931`
`-`
`4,939`
`694,301`
`712,171`
`-`
`300,093`
`21,778`
`-`
`4,994`
`10,004`
`4,283`
`4,166`
`2,966`
`5,967`
`13,176`
`15,453`
`22,294`
`9,309`
`-`
`414,483`|`2024`
`Total`
`funds`
`£`
`2,476`
`-`
`3,008`
`5,000`|
|---|---|---|
|||`10,484`
`1,500`
`6,307`
`848,971`|
|||`867,262`
`11,964`
`464,438`
`23,221`
`4,340`
`3,185`
`9,178`
`5,677`
`2,746`
`1,473`
`11,029`
`10,076`
`13,010`
`10,027`
`5,891`
`884`
`565,175`|
```
This page does not form part of the statutory financial statements
```
```
Page 26
```
```
ISLE OF WIGHT CITIZENS ADVICE BUREAU
```
## **`DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2025`**
|`Unrestricted`
`Restricted`
`funds`
`funds`
`£`
`£`
**`Charitable activities`**
`Brought forward`
`192,950`
`221,533`
`Depreciation`
`9,367`
`-`
`Loss on sale of tangible fixed assets`
`271`
`-`
`Bank charges and other interest`
`60`
`-`
`Grants to institutions`
`28,000`
`30,000`
`Grants to individuals`
`-`
`173,309`
`230,648`
`424,842`
**`Support costs`**
**`Other`**
`Professional fees`
`34,655`
`5,100`
`Bookkeeping, payroll and management`
`accounts`
`7,420`
`3,458`
`42,075`
`8,558`
**`Governance costs`**
`Independent examiners fee's - examination`
`325`
`-`
`Accountancy fees`
`1,839`
`1,009`
`2,164`
`1,009`
`Total resources expended`
`274,887`
`434,409`
**`Net income`**
`(21,214)`
`24,089`|`2025`
`Total`
`funds`
`£`
`414,483`
`9,367`
`271`
`60`
`58,000`
`173,309`
`655,490`
`39,755`
`10,878`
`50,633`
`325`
`2,848`
`3,173`
`709,296`
`2,875`|`2024`
`Total`
`funds`
`£`
`565,175`
`6,056`
`-`
`55`
`22,250`
`177,997`|
|---|---|---|
|||`771,533`
`15,359`
`10,224`|
|||`25,583`
`300`
`2,631`|
|||`2,931`|
|||`812,011`|
|||`55,251`|
```
This page does not form part of the statutory financial statements
```
```
Page 27
```