``` REGISTERED COMPANY NUMBER: 03116361 (England and Wales) REGISTERED CHARITY NUMBER: 1050217 ``` ## **`REPORT OF THE TRUSTEES AND`** ## **`UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024`** ## **`FOR`** ## **`ISLE OF WIGHT CITIZENS ADVICE BUREAU`** ``` Bright Brown Limited Chartered Accountants Exchange House St. Cross Lane Newport Isle of Wight PO30 5BZ ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ``` CONTENTS OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 ``` ||**`Page`**| |---|---| |**`Report of the Trustees`**|`1 to 7`| |**`Independent Examiner's Report`**|`8`| |**`Statement of Financial Activities`**|`9`| |**`Balance Sheet`**|`10 to 11`| |**`Cash Flow Statement`**|`12`| |**`Notes to the Cash Flow Statement`**|`13`| |**`Notes to the Financial Statements`**|`14 to 25`| |**`Detailed Statement of Financial Activities`**|`26 to 27`| ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ``` REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 ``` ``` TheTrusteeswhoarealsodirectorsofthecharityforthepurposesoftheCompaniesAct2006.havepleasure in presentingtheirannualreporttogetherwiththefinancialstatementsof CitizensAdviceIsleof Wight(CA(IW))for the year ending 31 March 2024 ``` ``` TheTrusteeshaveadoptedtheprovisionsofAccountingandReportingbyCharities:Statementof Recommended Practice applicableto charities preparing their accountsin accordancewith the FinancialReporting Standard applicable in the UK and Republic of Ireland (FRS102) (effective 1st January 2015). ``` ## **`OBJECTIVES AND ACTIVITIES`** ## **`Objectives and aims`** ``` The objects of the charity are: ``` ``` The promotionof any charitablepurposes for the benefit of the communityon the Isle of Wight and surrounding areas by the advancement of education, the protection of health and the relief of poverty, sickness and distress. ``` ``` In order to achieve its objects, the aims of the Isle of Wight Citizens Advice Bureau service are: ``` - `To provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.` ## `The service aims:` - `To provide the advice people need for the problems they face; and` - `To improve the policies and practices that affect people's lives.` ``` In practisingour aims,we adhereto the principlesof our organisationin thatadviceis free, confidential, independent andimpartial.Inshapingourobjectivesfortheyearandplanningouractivities,thetrusteeshaveconsidered the Charity Commission's guidance on public benefit. ``` ``` The new 2023-24 strategies employed to achieve the charity's aims and objectives are: ``` `1. We deliver a positive client experience every time, for everyone.` `2. We provide financially sustainable, locally delivered services.` `3. Our team are valued, highly skilled and motivated to deliver a first-class service.` `4. We operate within quality assured governance in all that we do.` `5. We are an Island led service delivering in collaboration and strong partnerships locally and nationally.` ``` Achieving positive outcomes from the strategies above will impact on our achievement and performance in the future. ``` ## **`Public benefit`** ``` Inshapingourobjectivesfortheyearandplanningouractivities,thetrusteeshaveconsideredthe Charity Commission's guidance on public benefit. ``` ## **`ACHIEVEMENT AND PERFORMANCE`** ## **`Charitable activities`** ``` AsthelocalCitizensAdviceBureauwesupportIslandresidentsonmanyissues,includingmoney, benefits, employment,housing,tax, consumer,and generalproblemspeople face. We employ specialistadvisersin the areas of debt, tax and housing.The dramaticshift during 2020 and 2021 from seeing people face to face to being accessible on the phone and through webchat, email and webform has started to diminish. ``` ``` Consequently,our servicesstartedto returnto a new normal,very much based on our core face to face service of the past.Thoughnotacompletereversaltoprevioustimes,howeverwiththeadviceCentreinNewportbecoming fully open again January2024,for residentsto drop in the numbersstartingto recover to the pre Covid levels, but we have kept the technological/digital footprint, so there are more ways to contact us. ``` ``` Page 1 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024`** ``` Ourgeneraladviceserviceisopeneveryweekdayfrom9.30amuntil3.30pmforallenquiries.Ourpresence at communityvenuesnolongersubjecttolingeringCovid-19restrictions,alsostartedtorecover,duringthisperiod we havebeenatRydeLibrary,FoodbanksinCowes,Newport,SandownandRydeandOurPlaceatFreshwater and Ventnor,aswellastheVeteransAssociationmeetinginNewport.WestartednewventuresattheHospiceand are present at Community Spirited (community pantry) in East Cowes. ``` ``` OurfundingsourcesduringtheyearforthecharityincludedtheMoneyandPensionService,HelpandCare in partnership,MacmillanTrustin partnershipwith CA Hampshirefor cancersupport,the Isle of WightCouncil(IWC) for deliveringgeneralistadvice,CourtDesk(untilJune2023whenitclosed)IWC-DWPHouseholdSupportfundfor the Help ThroughCrisis project,the Tax team fundedby HMRC and fundingfrom utilitycompaniesfor the Home and Well service.WealsoreceivedwelcomelocalsupportfromDaisieRichTrust,Town,ParishandCommunityCouncils and donations from individuals. ``` ``` Overtheaccountingperiod,as projectsended,CSHP,CourtDesk,andLegalAidcameto anend,ourstaffing reduced accordinglyfrom30asof01/04/2023to17asof31/03/2024.Duringtheyear,ourservicewassupportedby 28 volunteers.Allourvolunteersreceivecomprehensiveinduction,training,andongoingtraining.Volunteersform the backbone of our charity advice service; without them, the service would not be sustainable. ``` ``` Overtheaccountingperiod,ouradvicewassoughtbyover5,460(5,690inpreviousyear,4%decrease)clients from across the Island, resulting in 17,506 issues addressed (16,449 in previous year, 6.4% increase and 6.4% cumulative rise in 2022-2023).This meansthatfor everyclientwe are seeing,most have more complexissuesanda more significant number of them (14% increase in number of issues presented per client in the year). ``` ## **`Fundraising activities`** ``` We havenotundertakenanyfundraisingatpublicevents,norhavewe conductedanyfundraisingactivities involving contactingorpursuingspecificindividualsfordonations.Asaresult,nocomplaintshavebeenreceived regarding fundraising. ``` ## **`FINANCIAL REVIEW`** ## **`Financial position`** ``` Astrongfinancialpositionisessentialtocontinueourcharitableactivitiesconfidently.Withfundingcoming under everincreasingpressure,theneedtosecureenoughincometocarryonprovidingclientswiththeservicesthey need remainsakeyobjective.Itremainsthecasethathighinflationandfundersmaintaininggrantlevelshavemeant that we have to effectivelyfund inflationfrom our own resources.Increasinglywe are experiencingpermittedoverheads to enable us to run and manage projects being stripped back to less than 5%, typically 3-5%. ``` ``` Theboardisactivelyengagedinseekingwaystomaximisethevalueofandreturnfromourexpenditureand to maximise income. We regularlyreview each project to make sure we run it to maximum effect; this is to ensure we can meet the increasing demand and target our services and resources efficiently. ``` ``` We have started a new approachto 'outreachactivities',in that when we commence or are asked to commence a new activity,we run a pilot to ensure that what we provide is fine-tunedto the actualneedThis ensures maximum benefit to the clientsanduse of our resources.We thenreview our new serviceon a regularbasisto ensurewe are meeting the need and running the outreach as efficiently as possible. ``` ``` Ourfinancialreportinggeneratesmonthlymanagementaccountswhichidentifysurplusesordeficits.This reporting usesacolour-codedRAGformattoflagissues.ThisensurestheBoardcanconfidentlyassessthereporting, which promotes an understanding of our financial position and the implications for their decision making. ``` ``` We are in a goodfinancialposition;the actionsthatwe havetaken,andwill continueto take,are designedto ensure that our operations remain consistent with our risk appetite and ensure the ongoing sustainability of the charity. ``` ``` Page 2 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ``` REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 ``` ## **`FINANCIAL REVIEW`** ## **`Investment and reserves policy`** ``` Attheyearendthecharityholds£446,190(2023:£390,939)inreserves,ofwhich£146,918(2023:£157,051) is unrestrictedand of this free reserves not investedin fixed assetsamountsto £134,905(2023:£144,702).The funds at the end of the year put the charity in a good position for the coming year, but continuedfunding is required in order to run the valuableservices providedby the charity.The trusteesregularlymonitorthe level of unrestrictedfunds, which are vital in allowing the charity to achieve its aims. ``` ``` Oftheabovereservesthetrusteeshavedesignated£100,000toberetainedasacontingencyreserveto cover unexpectedcostsandcommitmentsshouldthecharity'sfundingfall.Lookingaheadthisleavesreservesof £34,905 availableforexpenditureoncharitableactivitiesandthecharitywilldrawdownonthesereservesinachieving its objectives over the coming year and to improve services. These include: ``` - `£15,000 to pay towards an apprentice role.` - `£8,500 to improve digital equipment for remote working and to maintain our Cyber essentials certificate.` - `£3,000 towards training and continuing development of staff and volunteers.` ## **`FUTURE DEVELOPMENTS`** ``` HMRCfundedCA(IW)tocontinueadedicatedtaxadviceteamfor36monthsin2021.Theteamwillcontinue to provide their service by booked appointmentsat the Advice Centre and the CA Communityvenues. A telephone advice service is also available. ``` ``` TheIWCfundedCommunitySupportHomelessnessPreventionserviceCSHPcametoanend31stMarch2023. This was a wraparoundservice to help keep people in their homes or to build up confidencefor individualsto live well with lessstatutorysupport.Basedonthework,thecharitydevelopedLegalAidsupportaroundhousingcourt cases. Unfortunately,all the fundingfor charitablecasework aroundhomelessnessissues has been stoppedand the Legal Aid work is not sustainable. ``` ``` We continuewith Advice First Aid, the resilience of communitieswith people based in the communitywho understand how to signpostto our reliablesourcesof informationandadviceat the earliestsignsof problemissues.In 2022 over 60 new AFAs were recruited and trained taking us close to 200 in total. ``` ``` OngoingexplorationcontinuestosecuremoneyadviceworkasMaPSfundingwasinconsistentbuthasnow been secured into 2025. ``` ``` TheBoardofTrusteescontinuallyseekinnovativewaysoffundingtheworkofthelocalCAthroughexploration and considerationsof new ideas and developments.This year saw generousfinancialsupportfrom many Parishand Town Councils. ``` ## **`STRUCTURE, GOVERNANCE AND MANAGEMENT`** ## **`Governing document`** ``` Thecharityiscontrolledbyitsgoverningdocument,thememorandumandarticlesofassociationdated3 October 2018, and is a limited company, limited by guarantee, as defined by the Companies Act 2006. ``` ## **`Recruitment and appointment of new trustees`** ## **`Appointment of new Trustees`** ``` ElectedTrusteesareappointedatanAnnualGeneralMeetingin accordancewiththegoverningdocument.Each year one third of the elected trustees must retire, based on length of service and may offer themselves up for re-election. ``` ``` Upto5additionalco-optedTrusteesmaybeappointedbythecurrentBoardof7(nomorethan15)tofill specialist vacancies throughoutthe year. The co-opted Trustees may then offer themselves up for election at the Annual General Meeting. ``` ``` Page 3 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ``` REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 ``` ## **`STRUCTURE, GOVERNANCE AND MANAGEMENT`** ``` TheBoardundertookareviewofthegoverningdocumentstoensuretheyreflectthenatureofCA(IW)'saims and objectives. ``` ## **`Recruitment of new Trustees`** ``` The recruitmentof new Trusteesis keptunderreview to ensurethe Boardis representedby a crosssectionof people fromwithinthecommunity,reflectingourdiversitypolicyandprovidesaskillsbaserequiredtoensurewemeet our aims and objectives through our strategic/development plan. ``` ``` Trusteesarerecruitedfromadvertisingwithinthelocalmediaandwebpage.Candidatesareinterviewedby the ManagementTeam,andfinallybytwoindependentTrustees.ReferencesaretakenupandDBScheckscompleted if required. ``` ## **`Induction of new Trustees`** ``` NewTrusteesundergoorientationtobriefthemontheirobligationsinrespectofcharityandcompanylaw, the memorandumandarticlesofassociation,boardprotocol,andthedecision-makingprocess.NewTrusteesare made aware of the business plan, receive financial performance information on the charity. ``` ``` New TrusteesareintroducedtootherTrustees,keymanagement,staffandvolunteersthroughaninduction process; theyarealsoencouragedtoattendrelevanttrainingcourseswhichcanbeaccessedonlineorexternallythrough CA training events. ``` ## **`Organisational structure`** ``` The Boardof Trusteesadministersthe charity.The Boardmeetsquarterlyandhascreatedshortterm working groups to examinerelevantissued.These short-termgroups are "Performance,Strategy& Development",Finance,Audit and Human Resources. ``` ``` Eachgrouphashastermsofreference,anappointedchairwhoreportstoquarterlyBoardmeetingsthe activities undertakenandanyrecommendationswhichrequireadoptionofthemainBoard.Thesegroupsmetasand when required.Itisagreedthatshouldtheseshort-termgroupsrequiretobeactivelongerthan12monthsthenthey will form as sub committees. ``` ``` AChiefExecutiveisappointedbytheTrusteestomanagedaytodayoperations.TheChiefExecutivehas delegated authority,within terms of delegationapproved by the Trustees, for operationalmatters includingfinance, employment andapplicationsfor grantfunding.The structureas of 31 March2024hada Boardof 9 trustees,1 CEO,1 Operations Manager, administrative/project/specialist staff with a team of volunteers. ``` ## **`Pay Policy for Staff`** ``` ThedirectorsofthecompanyarealsotheTrusteesofthecharityandtheseniormanagementteamcompriseof key managementpersonnelofthecharitywhodeliverthestrategicobjectivesthroughtheday-to-dayoperationof the charity. ``` ``` All directorsgive of theirtime freely,andno directorreceivedremuneration,otherthanagreedexpensesin the year. These expenses and related transactions are disclosed in the financial accounts. ``` ``` ThepayforallstaffisreviewedannuallybytheCEandOperationsManagerwhotogetherwiththe Treasurer recommendthe salarylevels to the Board.Local and nationalincreasesare considered,alongsideRPI/CPI,our general financialpositionandabilityto recruitandretainstaffin the currentmarket.Remunerationis by specificsalaryfor all staff with no provision for automatic bonuses. ``` ``` Page 4 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ``` REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 ``` ## **`STRUCTURE, GOVERNANCE AND MANAGEMENT`** ``` Payratesforrolesaresetusingthefollowingoverallmethodology.TheSeniorManagementtogetherwith Treasurer seek to balance these factors in making recommendations to the full Board: ``` - `Review of the requirements of the role in terms of responsibilities, skills and relativities with other roles in the structure. This can include basic job evaluation.` - `Review of pay rates for similar roles and skill sets in the charitable voluntary and not for profit sector locally and nationally.` - `Review of ability to recruit and retain staff, especially if specialist or scarce skills are involved.` - `Financial impact of rate of pay (affordability/implications for reserves) against added value of the role and risks to the work of the charity of not recruiting or losing key staff.` ``` The full Board finally approves pay rates and increases for all staff. ``` ## **`National`** ``` CA(IW) is a member of the National Associationof Citizens Advice. This nationalbody lays down strict guidelines for the operationofindividualmemberstowhichbothpartiesadheretoandsubscribe.Thenationalbody makes managementguidanceandadvicefreelyavailabletomembersviaaspecialistwebsiteandemploysconsultants who are available to local Citizens Advice on an individual basis to answer and support specific needs. ``` ``` EachyeartheNationalBodyreviewsoursystemsandcontrolsinninekeyareasincludinggovernance, finance operationalmanagementandhumanresourcemanagement.Followinglastyear'sreviewallareaswerecoded green and we were awarded an Independent Advice standard accreditation. ``` ``` CA(IW)maintaineditsAdviceQualityStandardmarkin2023andcomplieswithFCA,ICO,CompaniesHouse and Charities Commission regulations. ``` ## **`Regional`** ``` CA(IW)isamemberofCitAH(CitizensAdvice,Hampshire)aconsortiumofHampshirebasedLCAssetupto improve prospectsofsecuringgreaterfundingopportunitiesbyhavingajoined-upapproachandfostercollaboration on common issues. ``` ## **`Partnerships`** ``` The successful2023tenderprocessfor the contractto deliverAdvice,Informationand Guidancedid not requirea CIC asthevehicletodelivertheworkrequiredsothetenderwassuccessfullywonwithCA(IW)astheleadbidder and sub-contractingotherworktoitsongoingpartners.Thecontractprovidesadvice,informationandguidance services whichisbeingdeliveredthroughacollaborativeapproachratherthanworkingcompletelyseparatelyandto allow people to only tell their story once. ``` ``` Wemaintaintheonlineinformationportalknownas"IsleHelpMe".Asstatedinlastyear'sreport,this information portal has now beenabsorbedinto 'Isle Find It' creatinga unique one stop shop online for services, events and advice. Through a competitive tendering process this contract has been renewed for a further three years from July 2023. ``` ``` "IsleFindIt",ourCommunityDirectory,runsalongsidethisinformationportal.In2022theIsleFindItplatform was redesigned and relaunched to include the information portal. ``` ``` Our work on Help Through Crisis continuedin partnershipwith Living Well and has now moved to a standalone service funded though the temporary Household Support Fund through to March 2024. ``` ``` TheWinterIsComingCampaigncontinuedin2023workingwiththeFootprintTrustandthe"It'sOKtonotbe OK" campaign saw us working closely with Public Health. ``` ``` Page 5 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ``` REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 ``` ## **`STRUCTURE, GOVERNANCE AND MANAGEMENT Risk management`** ``` Thetrusteeshaveadutytoidentifyandreviewtheriskstowhichthecharityisexposedandtoensure appropriate controls are in place to provide reasonable assurance against fraud and error. ``` ``` TheriskregisterisupdatedandisreviewedasrequiredandreadyfordiscussionatthequarterlyBoardmeeting and availabletoTrusteesthroughoursystems.Theestablishmentofaninformationriskpolicymitigatesthose risks identifiedand actions taken to ensure that the charity is not at risk or exposed to fraud and error. Appropriate controls are in place and reviewed regularlywithin the boardmeetingswhich the CEO attends.The work of the board included therequirementtoidentifyfinancialsustainabilityandwhetherthereisamajorthreattothecharity.Themain risk whichwe are managingis the decreaseof fundingfrom our traditionalsources.Thisworkhasa highpriority.The risk register also outlines operational risks such as loss of infrastructure for which we maintain a business recovery plan. ``` ## **`REFERENCE AND ADMINISTRATIVE DETAILS Registered Company number`** ``` 03116361 (England and Wales) ``` ## **`Registered Charity number`** ``` 1050217 ``` ## **`Registered office`** ``` Isle Help Advice Centre High Street Newport Isle of Wight PO30 1UD ``` ## **`Trustees`** ``` Mr R A Bullivant Chairman (resigned 19.7.24) Mr N H Mitchell (resigned 3.4.24) Mrs G Minghella-Giddens (resigned 8.4.24) Mr R S Clark (resigned 31.8.24) Mrs E A Walshe (resigned 30.4.24) Mr A P Overbury (resigned 20.10.23) Mr G J Dobson (resigned 31.7.24) Mrs L J Outhwaite (appointed 31.1.23) Mr R Geal Treasurer (appointed 26.4.23) Mr U Sattar (appointed 26.4.23) ``` ## **`Independent Examiner`** ``` David Stevens ACA Bright Brown Limited Chartered Accountants Exchange House St. Cross Lane Newport Isle of Wight PO30 5BZ ``` ``` Page 6 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024`** ## **`REFERENCE AND ADMINISTRATIVE DETAILS`** ## **`Bankers`** ``` CAF Bank Ltd 25 Kings Hill Avenue Kings Hill West Malling Kent ME19 4JQ ``` ## **`Key management personnel`** ``` P Savill (resigned 31.7.23)Chief Executive Officer Eddy Yates (appointed 1.9.23)Chief Executive Officer R Bell (resigned 31.7.23) L Joyce (resigned 3.11.23) K Brandon G Ingham (resigned 31.8.23) D Green ``` ``` Approved by order of the board of trustees on ............................................. and signed on its behalf by: ``` ``` ........................................................................ ``` ``` Mr R Geal - Trustee ``` ``` Page 7 ``` ``` INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`Independent examiner's report to the trustees of Isle of Wight Citizens Advice Bureau ('the Company')`** ``` I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2024. ``` ## **`Responsibilities and basis of report`** ``` As the charity'strusteesof the Company(andalsoits directorsfor the purposesof companylaw)youare responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act'). ``` ``` Having satisfied myself that the accountsof the Company are not required to be audited under Part 16 of the 2006 Act andareeligibleforindependentexamination,Ireportinrespectofmyexaminationofyourcharity'saccounts as carried out under Section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examinationI have followed the Directions given by the Charity Commission under Section 145(5) (b) of the 2011 Act. ``` ``` BrightBrownLimitedprovidebookkeepingservicestotheCompanyandindoingsofollowtheguidancegiven in "Independentexaminationofcharityaccounts:Directionsandguidanceforexaminers(CC32)"issuedbythe Charity Commission. In preparing this report I have applied the FRC's Revised Ethical Standard 2016. ``` ## **`Independent examiner's statement`** ``` Since your charity'sgross income exceeded£250,000your examinermust be a member of a listedbody.I can confirm thatI am qualifiedto undertakethe examinationbecauseI am a member of the Instituteof CharteredAccountants in England and Wales, which is one of the listed bodies. ``` ``` Ihavecompletedmyexamination.Iconfirmthatnomattershavecometomyattentioninconnectionwith the examination giving me cause to believe: ``` `1. accounting records were not kept in respect of the Company as required by Section 386 of the 2006 Act; or 2. the accounts do not accord with those records; or` `3. the accounts do not comply with the accounting requirements of Section 396 of the 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination; or` ``` 4.theaccountshavenotbeenpreparedinaccordancewiththemethodsandprinciplesoftheStatement of RecommendedPracticeforaccountingandreportingbycharities(applicabletocharitiespreparingtheiraccounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)). ``` ``` Ihavenoconcernsandhavecomeacrossnoothermattersinconnectionwiththeexaminationtowhich attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. ``` ``` David Stevens ACA The Institute of Chartered Accountants in England and Wales ``` ``` Bright Brown Limited Chartered Accountants Newport Isle of Wight ``` ``` Date: ............................................. ``` ``` Page 8 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2024`** |`Unrestricted`
`funds`
`Notes`
`£`
**`INCOME AND ENDOWMENTS FROM`**
`Donations and legacies`
`2`
`10,488`
**`Charitable activities`**
`5`
`Benefit for the community by advancement of`
`education, the protection of health and relief of`
`poverty, sickness and distress.`
`308,310`
`Other trading activities`
`3`
`1,500`
`Investment income`
`4`
`6,307`
**`Total`**
`326,605`
**`EXPENDITURE ON`**
`Raising funds`
`6`
`11,368`
**`Charitable activities`**
`7`
`Benefit for the community by advancement of`
`education, the protection of health and relief of`
`poverty, sickness and distress.`
`299,883`
**`Total`**
`311,251`
**`NET INCOME/(EXPENDITURE)`**
`15,354`
**`Transfers between funds`**
`18`
`(25,487)`
**`Net movement in funds`**
`(10,133)`
**`RECONCILIATION OF FUNDS`**
`Total funds brought forward`
`157,051`
**`TOTAL FUNDS CARRIED FORWARD`**
`146,918`|`Restricted`
`funds`
`£`
`-`
`540,661`
`-`
`-`
`540,661`
`600`
`500,164`
`500,764`
`39,897`
`25,487`
`65,384`
`233,888`
`299,272`|`2024`
`Total`
`funds`
`£`
`10,488`
`848,971`
`1,500`
`6,307`
`867,266`
`11,968`
`800,047`
`812,015`
`55,251`
`-`
`55,251`
`390,939`
`446,190`|`2023`
`Total`
`funds`
`£`
`16,646`
`901,760`
`13,919`
`3,079`
`935,404`
`29,570`
`908,635`
`938,205`
`(2,801)`
`-`
`(2,801)`
`393,740`
`390,939`| |---|---|---|---| ``` The notes form part of these financial statements ``` ``` Page 9 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`BALANCE SHEET 31 MARCH 2024`** |`Notes`
**`FIXED ASSETS`**
`Tangible assets`
`14`
**`CURRENT ASSETS`**
`Debtors`
`15`
`Cash at bank and in hand`
**`CREDITORS`**
`Amounts falling due within one year`
`16`
**`NET CURRENT ASSETS`**
**`TOTAL ASSETS LESS CURRENT LIABILITIES`**
**`NET ASSETS`**
**`FUNDS`**
`18`
`Unrestricted funds`
`Restricted funds`
**`TOTAL FUNDS`**|`2024`
`£`
`12,013`
`90,012`
`376,187`
`466,199`
`(32,022)`
`434,177`
`446,190`
`446,190`
`146,918`
`299,272`
`446,190`|`2023`
`£`
`12,349`
`99,820`
`342,191`
`442,011`
`(63,421)`
`378,590`
`390,939`
`390,939`
`157,051`
`233,888`
`390,939`| |---|---|---| ``` The charitablecompanyis entitledto exemptionfrom audit under Section 477 of the CompaniesAct 2006 for the year ended 31 March 2024. ``` ``` Themembershavenotrequiredthecompanytoobtainanauditofitsfinancialstatementsfortheyear ended 31 March 2024 in accordance with Section 476 of the Companies Act 2006. ``` ``` The trustees acknowledge their responsibilities for ``` - `(a) ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies Act 2006 and` - `(b) preparing financial statements which give a true and fair view of the state of affairs of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the charitable company.` ``` The notes form part of these financial statements ``` ``` continued... ``` ``` Page 10 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`BALANCE SHEET - continued 31 MARCH 2024`** ``` Thesefinancialstatementshavebeenpreparedinaccordancewiththeprovisionsapplicabletocharitable companies subject to the small companies regime. ``` ``` ThefinancialstatementswereapprovedbytheBoardofTrusteesandauthorisedforissue on ............................................. and were signed on its behalf by: ``` ``` ............................................. Mr R Geal - Trustee ``` ``` The notes form part of these financial statements ``` ``` Page 11 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2024`** |`Notes`
**`Cash flows from operating activities`**
`Cash generated from operations`
`1`
`Finance costs paid`
`Net cash provided by/(used in) operating activities`
**`Cash flows from investing activities`**
`Purchase of tangible fixed assets`
`Net cash used in investing activities`
**`Change in cash and cash equivalents in the`**
**`reporting period`**
**`Cash and cash equivalents at the beginning`**
**`of the reporting period`**
**`Cash and cash equivalents at the end of the`**
**`reporting period`**|`2024`
`£`
`39,771`
`(55)`
`39,716`
`(5,720)`
`(5,720)`
`33,996`
`342,191`
`376,187`|`2023`
`£`
`(1,571)`
`(66)`
`(1,637)`
`(2,982)`
`(2,982)`
`(4,619)`
`346,810`
`342,191`| |---|---|---| ``` The notes form part of these financial statements ``` ``` Page 12 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`NOTES TO THE CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2024`** |**`1.`**|**`RECONCILIATION OF NET INCOME/(EXPENDITURE) TO NET CASH FLOW`**|**`FROM OPERATING ACTIVITIES`**|| |---|---|---|---| |||`2024`|`2023`| |||`£`|`£`| ||**`Net income/(expenditure) for the reporting period (as per the`**||| ||**`Statement of Financial Activities)`**|`55,251`|`(2,801)`| ||**`Adjustments for:`**||| ||`Depreciation charges`|`6,056`|`8,329`| ||`Finance costs`|`55`|`66`| ||`Decrease/(increase) in debtors`|`9,808`|`(9,733)`| ||`(Decrease)/increase in creditors`|`(31,399)`|`2,568`| ||**`Net cash provided by/(used in) operations`**|`39,771`|`(1,571)`| ## **`2. ANALYSIS OF CHANGES IN NET FUNDS`** ||`At 1.4.23`|`Cash flow`|`At 31.3.24`| |---|---|---|---| ||`£`|`£`|`£`| |**`Net cash`**|||| |`Cash at bank and in hand`|`342,191`|`33,996`|`376,187`| ||`342,191`|`33,996`|`376,187`| |**`Total`**|`342,191`|`33,996`|`376,187`| ``` The notes form part of these financial statements ``` ``` Page 13 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ``` NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 ``` ## **`1. ACCOUNTING POLICIES`** ## **`Basis of preparing the financial statements`** ``` The financialstatementsof the charitablecompany,whichis a publicbenefitentityunderFRS 102,have been prepared in accordancewith the Charities SORP (FRS 102) 'Accountingand Reportingby Charities:Statement of RecommendedPracticeapplicabletocharitiespreparingtheiraccountsinaccordancewiththe Financial ReportingStandardapplicablein the UK and Republicof Ireland(FRS 102) (effective1 January2019)', Financial ReportingStandard102 'The FinancialReportingStandardapplicablein the UK and Republicof Ireland'and the Companies Act 2006. The financial statements have been prepared under the historical cost convention. ``` ## **`Income`** ``` All income is recognised in the Statementof FinancialActivitiesonce the charityhas entitlementto the funds, it is probable that the income will be received and the amount can be measured reliably. ``` ## **`Expenditure`** ``` Liabilitiesarerecognisedasexpenditureassoonasthereisalegalorconstructiveobligationcommitting the charitytothatexpenditure,itisprobablethatatransferofeconomicbenefitswillberequiredin settlement andtheamountoftheobligationcanbemeasuredreliably.Expenditureisaccountedforonanaccruals basis andhasbeenclassifiedunderheadingsthataggregateallcostrelatedto thecategory.Wherecostscannot be directlyattributedtoparticularheadingstheyhavebeenallocatedtoactivitiesonabasisconsistentwith the use of resources. ``` ``` Grants offered subject to conditionswhich have not been met at the year end date are noted as a commitment but not accrued as expenditure. ``` ## **`Tangible fixed assets`** ``` Depreciationis providedat the followingannualratesin order to write off each assetover its estimated useful life. ``` ``` Fixtures and fittings ``` ``` - Straight line over 5 years ``` ``` The charity values its investments in associates using the cost less impairment method. ``` ## **`Taxation`** ``` The charity is exempt from corporation tax on its charitable activities. ``` ## **`Fund accounting`** ``` Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees. ``` ``` Restrictedfundscanonlybeusedforparticularrestrictedpurposeswithintheobjectsofthe charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. ``` ``` Further explanation of the nature and purpose of each fund is included in the notes to the financial statements. ``` ``` continued... ``` ``` Page 14 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024`** ## **`2. DONATIONS AND LEGACIES`** |`Unrestricted`
`Restricted`
`funds`
`funds`
`£`
`£`
`Donations`
`2,480`
`-`
`Subscriptions`
`3,008`
`-`
`Donated services and facilities`
`5,000`
`-`
`10,488`
`-`
**`OTHER TRADING ACTIVITIES`**
`Unrestricted`
`Restricted`
`funds`
`funds`
`£`
`£`
`Fundraising events`
`1,500`
`-`
**`INVESTMENT INCOME`**
`Unrestricted`
`Restricted`
`funds`
`funds`
`£`
`£`
`Investment interest`
`6,307`
`-`
**`INCOME FROM CHARITABLE ACTIVITIES`**
`Activity`
`Benefit for the community by advancement`
`of education, the protection of health and`
`Grants`
`relief of poverty, sickness and distress. `
`Grants received, included in the above, are as follows:`
`Isle of Wight Council`
`Southern Housing Group`
`Help and Care in partnership with Healthwatch IOW`
`Citizens Advice`
`Isle Help CIC`
`HM Revenue and Customs`
`Daisee Rich Trust`
`National Lottery Community Fund`
`Other grants`
`CSHP`
`Carried forward`||`2024`
`Total`
`funds`
`£`
`2,480`
`3,008`
`5,000`
`10,488`
`2024`
`Total`
`funds`
`£`
`1,500`
`2024`
`Total`
`funds`
`£`
`6,307`
`2024`
`£`
`848,971`
`2024`
`£`
`298,118`
`30,011`
`7,085`
`140,906`
`178,177`
`96,751`
`5,000`
`5,696`
`3,900`
`-`
`765,644`||`2023`
`Total`
`funds`
`£`
`8,762`
`2,884`
`5,000`
`16,646`
`2023`
`Total`
`funds`
`£`
`13,919`
`2023`
`Total`
`funds`
`£`
`3,079`
`2023`
`£`
`901,760`|`2023`
`Total`
`funds`
`£`
`8,762`
`2,884`
`5,000`| |---|---|---|---|---|---| ||||||`16,646`| ||||||`2023`
`Total`
`funds`
`£`
`13,919`| |||||`2023`
`£`
`281,150`
`29,820`
`12,145`
`135,165`
`181,605`
`87,583`
`-`
`-`
`2,206`
`98,763`|| |||||`828,437`|| ## **`3. OTHER TRADING ACTIVITIES`** ## **`4. INVESTMENT INCOME`** ## **`5. INCOME FROM CHARITABLE ACTIVITIES`** ``` continued... ``` ``` Page 15 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024`** ## **`5. INCOME FROM CHARITABLE ACTIVITIES - continued`** |**`INCOME FROM CHARITABLE ACTIVITIES - continued`**||| |---|---|---| |`Brought forward`
`Aspire Ryde`
`Legal Aid Agency`
`Trussel Trust`
`Department of Work and Pensions`
`Pip Advisor`
`London Legal Support Trust`|`2024`
`£`
`765,644`
`4,500`
`8,956`
`44,993`
`-`
`25,000`
`1,478`
`850,571`|`2023`
`£`
`828,437`
`40,000`
`1,727`
`14,996`
`14,000`
`-`
`-`| |||`899,160`| ## **`6. RAISING FUNDS`** ## **`Raising donations and legacies`** |`Unrestricted`
`Restricted`
`funds`
`funds`
`£`
`£`
`Wages`
`11,368`
`600`
**`7.`**
**`CHARITABLE ACTIVITIES COSTS`**
`Grant`
`funding of`
`activities`
`Direct`
`(see note`
`Costs`
`8)`
`£`
`£`
`Benefit for the community by`
`advancement of education, the`
`protection of health and relief of`
`poverty, sickness and distress.`
`571,286`
`200,247`
**`8.`**
**`GRANTS PAYABLE`**
`Benefit for the community by advancement of education, the protection of`
`health and relief of poverty, sickness and distress. `
`The total grants paid to institutions during the year was as follows:`
`Age UK Isle of Wight`
`People Matter (IW)`|`2024`
`Total`
`funds`
`£`
`11,968`
`Support`
`costs (see`
`note 9)`
`£`
`28,514`
`2024`
`£`
`200,247`
`2024`
`£`
`16,250`
`6,000`
`22,250`|`2023`
`Total`
`funds`
`£`
`29,570`
`Totals`
`£`
`800,047`|`2023`
`Total`
`funds`
`£`
`29,570`| |---|---|---|---| |||`2023`
`£`
`169,170`|| ||||`2023`
`£`
`49,500`
`-`| ||||`49,500`| ``` continued... ``` ``` Page 16 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024`** ## **`9. SUPPORT COSTS`** |**`SUPPORT COSTS`**|||| |---|---|---|---| |||`Governance`|| ||`Other`|`costs`|`Totals`| ||`£`|`£`|`£`| |`Benefit for the community by advancement`|||| |`of education, the protection of health and`|||| |`relief of poverty, sickness and distress. `|`25,583`|`2,931`|`28,514`| ## **`10. NET INCOME/(EXPENDITURE)`** ``` Net income/(expenditure) is stated after charging/(crediting): ``` ||`2024`|`2023`| |---|---|---| ||`£`|`£`| |`Independent examiners fee's - examination`|`300`|`299`| |`Depreciation - owned assets`|`6,056`|`8,329`| |`Independent examiners fee's - accountancy`|`12,856`|`12,499`| ## **`11. TRUSTEES' REMUNERATION AND BENEFITS`** ``` Therewerenotrustees'remunerationorotherbenefitsfortheyearended31March2024norforthe year ended 31 March 2023. ``` ## **`Trustees' expenses`** ``` Therewerenotrustees'expensespaidfortheyearended31March2024norfortheyear ended 31 March 2023. ``` ## **`12. STAFF COSTS`** ``` The average monthly number of employees during the year was 24 (2023: 33). ``` ``` No employees received emoluments in excess of £60,000. ``` ``` Thetotalamountofemployeebenefitsrecievedbykeymanagementpersonnelwas£160,372 (2023: £160,470). ``` ``` continued... ``` ``` Page 17 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024`** ## **`13. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES`** |`Unrestricted`
`funds`
`£`
**`INCOME AND ENDOWMENTS FROM`**
`Donations and legacies`
`14,606`
**`Charitable activities`**
`Benefit for the community by advancement of`
`education, the protection of health and relief`
`of poverty, sickness and distress.`
`418,019`
`Other trading activities`
`13,899`
`Investment income`
`3,079`
**`Total`**
`449,603`
**`EXPENDITURE ON`**
`Raising funds`
`29,569`
**`Charitable activities`**
`Benefit for the community by advancement of`
`education, the protection of health and relief`
`of poverty, sickness and distress.`
`522,041`
**`Total`**
`551,610`
**`NET INCOME/(EXPENDITURE)`**
`(102,007)`
**`Transfers between funds`**
`1,626`
**`Net movement in funds`**
`(100,381)`
**`RECONCILIATION OF FUNDS`**
`Total funds brought forward`
`257,433`
**`TOTAL FUNDS CARRIED FORWARD`**
`157,052`|`Restricted`
`funds`
`£`
`2,040`
`483,741`
`20`
`-`
`485,801`
`1`
`386,594`
`386,595`
`99,206`
`(1,626)`
`97,580`
`136,307`
`233,887`|`Total`
`funds`
`£`
`16,646`
`901,760`
`13,919`
`3,079`
`935,404`
`29,570`
`908,635`
`938,205`
`(2,801)`
`-`
`(2,801)`
`393,740`
`390,939`| |---|---|---| ``` continued... ``` ``` Page 18 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024`** ## **`14. TANGIBLE FIXED ASSETS`** |**`COST`**
`At 1 April 2023`
`Additions`
`At 31 March 2024`
**`DEPRECIATION`**
`At 1 April 2023`
`Charge for year`
`At 31 March 2024`
**`NET BOOK VALUE`**
`At 31 March 2024`
`At 31 March 2023`
**`15.`**
**`DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR`**
`Trade debtors`
`Other debtors`
`Prepayments and accrued income`
**`16.`**
**`CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR`**
`Trade creditors`
`Social security and other taxes`
`Accrued expenses`
`Deferred income`|`2024`
`£`
`76,277`
`-`
`13,735`
`90,012`
`2024`
`£`
`5,745`
`6,935`
`11,843`
`7,499`
`32,022`|`Fixtures`
`and`
`fittings`
`£`
`61,629`
`5,720`| |---|---|---| |||`67,349`| |||`49,280`
`6,056`| |||`55,336`| |||`12,013`| |||`12,349`| |||`2023`
`£`
`97,199`
`942`
`1,679`| |||`99,820`| |||`2023`
`£`
`2,396`
`11,231`
`34,794`
`15,000`| |||`63,421`| ``` continued... ``` ``` Page 19 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024`** |**`17.`**
**`ANALYSIS OF NET ASSETS BETWEEN FUNDS`**
`Unrestricted`
`funds`
`£`
`Fixed assets`
`12,013`
`Current assets`
`166,927`
`Current liabilities`
`(32,022)`
`146,918`
**`18.`**
**`MOVEMENT IN FUNDS`**
`At 1.4.23`
`£`
**`Unrestricted funds`**
`General Advice`
`23,030`
`Macmillan Outreach`
`16,928`
`Contingency Reserve`
`100,000`
`Fixed asset fund`
`12,349`
`Trussel Trust`
`4,744`
`157,051`
**`Restricted funds`**
`Healthwatch IOW`
`561`
`Money Advice Services`
`51,850`
`HMRC Tax Advice Line`
`26,469`
`Help Through Crisis`
`146,274`
`Home and Well`
`5,744`
`Southern Housing`
`2,990`
`NLCF Debt`
`-`
`Young Person Specialist`
`-`
`PIP Advisor`
`-`
`233,888`
**`TOTAL FUNDS`**
`390,939`|`Restricted`
`funds`
`£`
`-`
`299,272`
`-`
`299,272`
`Net`
`movement`
`in funds`
`£`
`22,033`
`(6,679)`
`-`
`-`
`-`
`15,354`
`(4,457)`
`(904)`
`24,385`
`14,864`
`766`
`(24,363)`
`106`
`4,500`
`25,000`
`39,897`
`55,251`|`2024`
`Total`
`funds`
`£`
`12,013`
`466,199`
`(32,022)`
`446,190`
`Transfers`
`between`
`funds`
`£`
`(20,407)`
`-`
`-`
`(336)`
`(4,744)`
`(25,487)`
`3,930`
`-`
`-`
`-`
`-`
`21,557`
`-`
`-`
`-`
`25,487`
`-`|`2023`
`Total`
`funds`
`£`
`12,349`
`442,011`
`(63,421)`
`390,939`
`At`
`31.3.24`
`£`
`24,656`
`10,249`
`100,000`
`12,013`
`-`
`146,918`
`34`
`50,946`
`50,854`
`161,138`
`6,510`
`184`
`106`
`4,500`
`25,000`
`299,272`
`446,190`| |---|---|---|---| ``` continued... ``` ``` Page 20 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ``` NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 ``` ## **`18. MOVEMENT IN FUNDS - continued`** ``` Net movement in funds, included in the above are as follows: ``` |**`Unrestricted funds`**
`General Advice`
`Macmillan Outreach`
**`Restricted funds`**
`Healthwatch IOW`
`Money Advice Services`
`HMRC Tax Advice Line`
`Help Through Crisis`
`Home and Well`
`Southern Housing`
`NLCF Debt`
`Young Person Specialist`
`PIP Advisor`
**`TOTAL FUNDS`**|`Incoming`
`resources`
`£`
`314,729`
`11,875`
`326,604`
`7,085`
`111,727`
`96,751`
`244,451`
`15,441`
`30,011`
`5,696`
`4,500`
`25,000`
`540,662`
`867,266`|`Resources`
`Movement`
`expended`
`in funds`
`£`
`£`
`(292,696)`
`22,033`
`(18,554)`
`(6,679)`
`(311,250)`
`15,354`
`(11,542)`
`(4,457)`
`(112,631)`
`(904)`
`(72,366)`
`24,385`
`(229,587)`
`14,864`
`(14,675)`
`766`
`(54,374)`
`(24,363)`
`(5,590)`
`106`
`-`
`4,500`
`-`
`25,000`
`(500,765)`
`39,897`
`(812,015)`
`55,251`| |---|---|---| ``` continued... ``` ``` Page 21 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ``` NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 ``` ## **`18. MOVEMENT IN FUNDS - continued`** ## **`Comparatives for movement in funds`** |**`Unrestricted funds`**
`General Advice`
`Macmillan Outreach`
`Contingency Reserve`
`Fixed asset fund`
`CSHP`
`Court Desk`
`Trussel Trust`
`Legal Aid Agency`
**`Restricted funds`**
`Healthwatch IOW`
`Money Advice Services`
`HMRC Tax Advice Line`
`Help Through Crisis`
`Help to Claim`
`Home and Well`
`Southern Housing`
**`TOTAL FUNDS`**|`At 1.4.22`
`£`
`92,549`
`22,706`
`100,000`
`17,696`
`24,482`
`-`
`-`
`-`
`257,433`
`615`
`19,085`
`32,524`
`81,011`
`404`
`2,668`
`-`
`136,307`
`393,740`|`Net`
`movement`
`in funds`
`£`
`(53,964)`
`(5,778)`
`-`
`-`
`-`
`(9,420)`
`4,744`
`(37,590)`
`(102,008)`
`(54)`
`33,035`
`(5,377)`
`65,941`
`(404)`
`3,076`
`2,990`
`99,207`
`(2,801)`|`Transfers`
`between`
`funds`
`£`
`(15,555)`
`-`
`-`
`(5,347)`
`(24,482)`
`9,420`
`-`
`37,590`
`1,626`
`-`
`(270)`
`(678)`
`(678)`
`-`
`-`
`-`
`(1,626)`
`-`|`At`
`31.3.23`
`£`
`23,030`
`16,928`
`100,000`
`12,349`
`-`
`-`
`4,744`
`-`| |---|---|---|---|---| |||||`157,051`
`561`
`51,850`
`26,469`
`146,274`
`-`
`5,744`
`2,990`| |||||`233,888`| |||||`390,939`| ``` continued... ``` ``` Page 22 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ``` NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 ``` ## **`18. MOVEMENT IN FUNDS - continued`** ``` Comparative net movement in funds, included in the above are as follows: ``` |**`Unrestricted funds`**
`General Advice`
`Macmillan Outreach`
`Court Desk`
`Trussel Trust`
`Legal Aid Agency`
**`Restricted funds`**
`Healthwatch IOW`
`Money Advice Services`
`HMRC Tax Advice Line`
`Help Through Crisis`
`Help to Claim`
`Home and Well`
`Southern Housing`
**`TOTAL FUNDS`**|`Incoming`
`resources`
`£`
`334,347`
`12,439`
`85,150`
`14,998`
`2,669`
`449,603`
`12,145`
`99,334`
`87,583`
`233,000`
`-`
`23,921`
`29,818`
`485,801`
`935,404`|`Resources`
`Movement`
`expended`
`in funds`
`£`
`£`
`(388,311)`
`(53,964)`
`(18,217)`
`(5,778)`
`(94,570)`
`(9,420)`
`(10,254)`
`4,744`
`(40,259)`
`(37,590)`
`(551,611)`
`(102,008)`
`(12,199)`
`(54)`
`(66,299)`
`33,035`
`(92,960)`
`(5,377)`
`(167,059)`
`65,941`
`(404)`
`(404)`
`(20,845)`
`3,076`
`(26,828)`
`2,990`
`(386,594)`
`99,207`
`(938,205)`
`(2,801)`| |---|---|---| ## **`Funds`** ## `Macmillan Outreach` ``` HampshireandIsleofWightMacmillanCitizensAdviceService-Theprovisionofwelfarebenefitsand advice service by telephone and face to face for people affected by cancer. ``` ## `Contingency Reserve` ``` Adesignatedfundcreatedbythetrusteesinordertoprotectthecharitiesreservesforcontinued charitable activity should future funding fall. ``` ## `Fixed Asset Fund` ``` A designatedfundcreatedby the trusteesin orderto highlightthe valueof unrestrictedreserves representing the book value of assets and equipment held. Whilst used in the ongoing activitiesof the charity this value does not represent liquid funds. ``` ## `CSHP` ``` A designated fund created by the trustees to support clients and prevent them becoming homeless. ``` ## `Court Desk` ``` A designated fund created by the trustees to support clients facing eviction or repossessions at court. ``` ## `Trussell Trust` ``` A designatedfundcreatedby the trusteesto providedebtadvicefor clientsat Foodbanks.This fundingis still receivedandtrackedformanagementpurposesbutasanunrestrictedfundisnotshownseparatelyin the accounts. ``` ``` continued... ``` ``` Page 23 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ``` NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 ``` ## **`18. MOVEMENT IN FUNDS - continued`** ## `Legal Aid Agency` ``` A designatedfundcreatedby the trusteesto providesupportfor clientsfacinglegalactionaroundtheir home or debt. ``` ## `Healthwatch IOW` ``` HelpandCare-Theprovisionofinformation,advice&signpostingensuringpeoplehavetherightupto date information to make choices about health and social care. ``` ## `Money Advice Service` ``` Citizens Advice - funding the delivery of free debt advice to residents of the Isle of Wight. ``` ## `HMRC Tax Advice Service` ``` An HMRC funded project to introduce a team of dedicated tax advisers to the Island. ``` ## `Help Through Crisis` ``` AjointlyfundedprojectbytheBigLotteryandIWCtoassistpeopleinhardshipwithnofoodorfuel. Action plans are developed for each individual to build their resilience for the future. ``` ## `Help to Claim` ``` A DWP funded project to help Islanders complete their initial Universal Credit claim. ``` ## `Home and Well` ``` A project funded by Citizens Advice Hampshire to provide services in supportingresidents of Hampshire and the IsleofWighttoreturnhomeaseasilyaspossibleafterahospitalstayandensuringtheyhavea comfortable home environment to aid recovery. ``` ## `Southern Housing` ``` Thisfundingistoprovideadviceandguidancetoimproveaccesstobenefitsandenhancethe financial capability of SHG tenants ``` ## `NLCF Debt` ``` DebtadviceprojectrunninguntilMarch2025toprovideonedebtadviceworkerforonedayperweek to providedebtadvicetoonevulnerableclientperweek-fundsalsoincludecostsforexpenses, overheads, management, training and supervision. ``` ## `Young Personal Specialist` ``` Project designed to assist people aged 16-25 in relation to debt/mentalhealth by offering appointments and/or signposting people to relevant sources of help. Runs until January 2025. ``` ## `PIP Advisor` ``` ProvisionisforGAservicestoexpandtrainingandcovertoassistIslandclientswithPIPapplications and organisations with guidance how to help clients prepare for their PIP appointment. ``` ## **`Transfers between funds`** ``` £336wastransferredfromtheFixedAssetFundfundtotheGeneralAdvicetoreflectthemovementin book value of assets and equipment at 31 March 2024. ``` ``` £4,744 has been transferredfrom the Trussel Trust Fund to the General Advice Fund, being the opening balance on this fund that has been included within general funds rather than being separately designated this year. ``` ``` continued... ``` ``` Page 24 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ``` NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 ``` ## **`18. MOVEMENT IN FUNDS - continued`** ``` Transfers between funds - continued ``` ``` £21,557was transferredto SouthernHousingand £3,930to HealthwatchIOW from the General advice fund to reflectthatmorehadbeenspentonthesefundsthanwasrecievedinrestrictedfundingandthat these amounts have been spent out of general funds. ``` ## **`19. RELATED PARTY DISCLOSURES`** ``` There were no related party transactions for the year ended 31 March 2024. ``` ``` Page 25 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2024`** |`Unrestricted`
`Restricted`
`funds`
`funds`
`£`
`£`
**`INCOME AND ENDOWMENTS`**
**`Donations and legacies`**
`Donations`
`2,480`
`-`
`Subscriptions`
`3,008`
`-`
`Donated services and facilities`
`5,000`
`-`
`10,488`
`-`
**`Other trading activities`**
`Fundraising events`
`1,500`
`-`
**`Investment income`**
`Investment interest`
`6,307`
`-`
**`Charitable activities`**
`Grants`
`308,309`
`540,662`
**`Total incoming resources`**
`326,604`
`540,662`
**`EXPENDITURE`**
**`Raising donations and legacies`**
`Wages`
`11,368`
`600`
**`Charitable activities`**
`Wages`
`192,770`
`271,668`
`Rent, rates and insurance`
`12,193`
`11,028`
`Housing solicitor`
`4,340`
`-`
`Light and heat`
`1,477`
`1,708`
`Telephone`
`6,917`
`2,261`
`Postage and stationery`
`1,484`
`4,193`
`Advertising`
`2,169`
`577`
`Sundries`
`929`
`544`
`Training and recruitment`
`10,373`
`656`
`Travel, attendance and outreach`
`5,566`
`4,510`
`Reference materials and subscriptions`
`7,521`
`5,489`
`IT equipment and support`
`6,167`
`3,860`
`Cleaning, repairs and maintenance`
`2,170`
`3,721`
`Events and AGM`
`466`
`418`
`Depreciation`
`6,056`
`-`
`Carried forward`
`260,598`
`310,633`|`2024`
`Total`
`funds`
`£`
`2,480`
`3,008`
`5,000`
`10,488`
`1,500`
`6,307`
`848,971`
`867,266`
`11,968`
`464,438`
`23,221`
`4,340`
`3,185`
`9,178`
`5,677`
`2,746`
`1,473`
`11,029`
`10,076`
`13,010`
`10,027`
`5,891`
`884`
`6,056`
`571,231`|`2023`
`Total`
`funds`
`£`
`8,762`
`2,884`
`5,000`| |---|---|---| |||`16,646`
`13,919`
`3,079`
`901,760`| |||`935,404`
`29,570`
`590,420`
`22,992`
`12,500`
`1,900`
`10,116`
`6,228`
`2,077`
`2,440`
`4,184`
`7,950`
`15,279`
`18,451`
`5,300`
`1,141`
`8,329`
`709,307`| ``` This page does not form part of the statutory financial statements ``` ``` Page 26 ``` ``` ISLE OF WIGHT CITIZENS ADVICE BUREAU ``` ## **`DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2024`** |`Unrestricted`
`Restricted`
`funds`
`funds`
`£`
`£`
**`Charitable activities`**
`Brought forward`
`260,598`
`310,633`
`Bank charges and other interest`
`45`
`10`
`Grants to institutions`
`22,250`
`-`
`Grants to individuals`
`199`
`177,798`
`283,092`
`488,441`
**`Support costs`**
**`Other`**
`Professional fees`
`11,308`
`4,051`
`Bookkeeping, payroll and management`
`accounts`
`4,261`
`5,963`
`15,569`
`10,014`
**`Governance costs`**
`Independent examiners fee's - examination`
`125`
`175`
`Accountancy fees`
`1,096`
`1,535`
`1,221`
`1,710`
`Total resources expended`
`311,250`
`500,765`
**`Net (expenditure)/income`**
`15,354`
`39,897`|`2024`
`Total`
`funds`
`£`
`571,231`
`55`
`22,250`
`177,997`
`771,533`
`15,359`
`10,224`
`25,583`
`300`
`2,631`
`2,931`
`812,015`
`55,251`|`2023`
`Total`
`funds`
`£`
`709,307`
`66`
`49,500`
`119,670`
`878,543`
`17,295`
`10,014`
`27,309`
`299`
`2,484`
`2,783`
`938,205`
`(2,801)`| |---|---|---| ``` This page does not form part of the statutory financial statements ``` ``` Page 27 ```