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2024-03-31-accounts

Charity registration number 1049996 Company reglslration nurnber 3108844 (England and Wales) KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE LEGAL AND ADMINISTRATIVE INFORMATION Trustees MT C Kelsall Mr U Ezeanala Mr K Pearce Mr B Molloy Ms l TemFAem8n Ms C Lunt {Appolnted 11 May 20231 (Appointed 26 October 2023) (Apwinled 25 July 20241 (Appointed 25 July 2024) Secretary Mr B Gouldson Charlty number 1049996 Company number 3108844 RegiSt8red offlcè 142 Cher￿le1d Drive Kirkby Mersaysid6 L32 8RX Audltor Mitchell Charfesworth (Audit) Limited Suile 5.1 Tempest 12 Tilh@barn Street Llverpool L2 2DT Sollcltor$ Maxwell Hodge 26 Sherbome Square Liverpool L36 9UR

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE CONTENTS Pagé Trustees, report Statement of trustees, res￿nSibIlitieS Independent audilo¢s report 10-12 Statement of fin8nclal 8clivilies 13-14 Balance sheet 15 Statement of cash flows Notes lo the financial slalem8nts 17-29

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT {INCLUDING DIRECTORS. REPORT) FOR THE YEAR ENDED 31 MARCH 2024 The Irustees present their annual report and financial slaternenls for the year ended 31 March 2024. The finanoial slalemenls have been prepared in a¢u)rdance wlh the accounting policies s81 out in note 1 to the financial slalements and comply with the charity's Memorandum and Artic18s of Assou2lion. the Companies Act 2006 and "Accounting and Reporting by Charities.. Slal8ment of Recommended Practice applicable lo charities preparing (heir accounts in 8ccordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021" {as amended for accounling periods ¢ommen¢ing from 1 January 20191 Oble¢tlv¢s and a¢tlvltles The charily's purposes, as set out in Ihe objects contained in the Company's Memorandum of AssocialioD, are to promote any chari18ble purpose for the benefil of th8 whole community of Knowsley {"Ihe area of benÈfil") by the advancement of edtjcalion, the protection of health and the reliel of pov8rty, sickness and distress. The charity's obiocls are deflned as above. Our aims are focused on.. To provide the advice people need lor the problems they face. and To impiove the policles and practices thal aff8Ct people's lives Our seNice provides free, independent. confidential and impartial advice to everyone on their rights and responsibilllies. We value diversily, promote equalily and challenge discriminalion. The charSty h88 developed ils own Mission Sl8lemenl lo reflect mor8 accuralely its purpose and role.. Ciliz8ns Advic8 Knowsley's vision is lo improve the lives of Knowsley rasidenls Ihrough advice, empowerment and volunt88ring. Our values are to focus on cliénts 8nd qualily of advice, achffjve ￿Su11S, continuously improve, promole equalily and fairness, value each olher and work together. Ensurlng our work déllvers our alms We revlew our aims, objectives and activities @ach year. The annual review seeks to 8xamine our Achlevemenls and outcomes and to sel koy strategic largets lor (he coming three year period, with a focus on developing a 12 month strategic plan lo b8 r8viewed by Iruslees on an ongoing basis. In carrying out the review we are ensuring ihal Ihal our aims. obje¢lives and acllvilies are in line wllh our slated purpose. Our main objectives on an annual basis focus on ensuring that our service meels the needs of the clients w8 support. Key priorities have been.. Raising the community profile of Cilizeng Advice Knowsley Improving the volunlèaring experience, improving recruitment and relenlion of volunteers Make our sarvices accessible to all areas ol the community Provldlng a seNice focused on the needs of Knowsley resident8 Ensuring Ihat 2 seNice has been provi<ied in accordance with our slated aims and objecliv8S Public benefit Our main activilies and who we lry lo help are described above. All our charitabl8 activilieg focus on providing the advice people need for the problems they fa￿ 2nd are undertaken specifically lo provide public benefil. The board ol trustees have h8d due regard lo Ihe Charity Commission guidance on public benefit and have complied wlh the duty in section 4 of tho Charities Acl 2011.

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 The truslees have paid due reganl lo guidance issued by the Charily Commission in deciding what acllvilies the charity should undertaka. Responslblllty towards the envlronment Knowsley District Citizens Advice Bureau aims lo minimise ils impact on the environment and has implemented an organisalional environmental policy lo ensure Ihal all activities place an increased emphasis on the environmental impact of our acllons. Achievements and performance Durin9 this year. we assisled 3,750 un￿ue clients wilh 35,583 issues. Welfare B8nefils accounled for 41 Ya of all issues with money advice (Debt and Financial Capabllily) accounling for 40 % of issues. During a period where cost of living and energy cosls have continued lo impact on the lives of IMAr clienls. Ihere has also b8on an increase in the number of issues facing each clienl seeking oui help aiid support. Throuqh Ihls year, we hav8 continued to focus on the accessibility of our servlces, including the implfimenlatlon of a WhalsApp messaging service lo allow Ihe more efficient booking of appoinlmenls. We have continued lo develop our core services and adapt lo the changing needs of Kn0v￿leY residenls- .We rernained commilled to supporting the Iwin aims of the Cilizens Advlce Service and ensuring th81 our work conlrlbutes lo the strategic aims of Knows16y Council and olher funders. .We continued lo lead Greater Merseysid6 Money Advice Partnership via funding from the Money and Penslons SeNice. .We participate(i in research and campaigns WOTk on behalf of Ihe residents of Knowsley. .We provided general help outreach woik at Stockbridge Village via funding from ForHousing and in Halewood with the support of Halewood Town Counal. .We provlded energy advic8 through funding from Eiiergy Redress, Ihe Cadent Foundation and Cilizens Advi¢8 Energy Advice Project. .We helped clients lo develop money 8kills through the LCR Finai)ci81 Resillence Programme. .W8 expanded our network of approved referral partners io allow direct referrals for clients in need ol advice services.

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 The following show financlal performance and key figures for the year. Suniniary Issues CU• 3,750 J.312 Qylch dnl G¢niad$ 1.13Y 1)910 is Issu Aetfviis 20107 GVA & blattrc Ca &789 Outcom08 4W. f ¥LTr•JI T¥ •1 Channel Top benefit Issues 1.101¥ I￿1111 oiwc IK Top debt issues 4.7012 11 kn$• fl82S Ix

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT {INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Age 24 7??9 ??1 39 4174J 324 45.Jg 55$ 569 7ts14 7>79 14". Y>g415 Gender 11 Fem* Olsability l Long-lerm health Elhnicity 93%

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Financlal review The charity recorded a surplus of £63,342 for Ihe year (2023 SUTplus £16.8941. Working on a stable financial foundation, trustees have been 8ble to invest in new lethnology 2nd implement robust financial procedures as part of the business planning pmcess. Durlng Ihls year, Citizens Advice Knt)wsley r￿1Ved addiiTonal funds Ihiough the l<now818y Better Together Fund lo assist Knowsley residenlg affected by the cost of livtng crisis with Welfare Benefits and General advic8. Thls addlllonal fvnding has allowed face-lo-face and outreach Se￿iceS lo develop in or(ler to reach all sectors of tho Knowsley ¢ommunily. As energy costs are impacting on Knowsley residenls, additional funds have be8n secured to provide energy speclfSc advice to complernenl debt and financial capabllity seNIcEs. Trustees are aware that there will be increased pressure on resources and a￿ working with senior management lo secure new and existing funding lo enable Citizens Advice Knowsley to provide a much needed service. Reserves pollcy 11 Is the poll¢y of the charity that unreslricled funds whlch have not been deslgnaled for a specific use should be malnlalned al a level equlvalenl lo six months, expendilure. The Iruslees consider that reserves at this level wlll onsure that, In the event of a slgnlficanl drop in fundlng, they WIII be able lo conllnue the charily's c￿￿ent aclivllles whlle ¢onsideratlon is glven to ways in whlch addlllonal funds may be rais8d. Thls level of reserves has been mainlained Ihroughout Ihe year. Rlsk management Systems and procedures have been established lo idenlfy. monitor and manag8 tha risks that Knowsley Clllz6ns Advlce faces. Trusl8es and the senior man8gem8nl team periodically raview and update risks gnd miligaling acllons. CS1iz8ns Advice Knowsl&y operates under 8 rlsk management strategy agreed by trustees and p8riodlcally reviews and updat88 a risk register to refl8cI Ihe current risks we are exposed to wlth a vlew lo monitoring and millgatlng major risks. The 808rd idaally would like lo be able lo call on a 6-rnonlh running costs in the 8venl of the organisation ceasing operations. As required in its Memorandum paragraph 3.19, Ihe organisalion has the power lo invest 8nd deposil funds in any lawful manner whilst having regard to tha suitability of inv8slm&nls and the need for diverslficalion. The Iruslees have assessed the major risks to which the charily is exposed, and are satisfied that systems are In Place to mlligate exposure to the major risks. structure, govamance and management The charity Is a company limlled by guarantee (3108844) and ts govemed by its Memorandum and Articles of Assoclallon. as amended by special resolulion daled 22 July 2020. The regislered name of the charity is Knowsley Dlslricl Citizens Advice Bureau {10499961 and from January 2004. the charity has used the operating name of Citizens Advice Knowsley.

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 The trustees, who aTe also the directors for Ihe purwse of cnmpany law, and who seNed during Ihe year and up to the dale of signing were.. MrA F Gilmore Mr C Kelsall Mr D Bridson Ms M Stebbings Mr K Walsh Mr U Ezeanala Mr K Pearce Miss O See s C Farrell Mr B Molloy Ms K Maikey Ms I lempleman Ms C Lunt {Resignad 6 April 20231 (Resigned 5 April 2023) (Resign6d 16 Febnjary 20241 (Resigned 24 April 2024) (Appointed 11 May 20231 (Appointed 9 Augusl 2023 and resign8d 24 April 2024) (Appointed 9 August 2023 and resigned 10 November 2023) {Appoinled 26 October 2023) {Appoinled 24 January 2024 and resigned 24 Aprll 20241 (Appolnled 25 July 2024) I￿)pOInted 25 July 2024) Trustees 8re recruited in line wilh the terms laid out in the Bure8u's Articles of Association. A lerm of ofiice is 3 years and Imslees may be re-elected. Knowsley Metropolitan Borough Council annually nominates an elected member lo the Board of Truslees. Cllr Kenneth Frank Walsh Ti'Li%le88 can k)e elected al the Annual General Meetin9, nominated by member organisations or co-opled by the Board, provlded Ihal the total number of co-opted and nominaled irustees does not exceed one third of ihe lo181 number ol Iruslees. New Iruslee8 meet with thè Chair and Chief oir￿er for an induction se£slon and all Iruslees underiake ongolng training and development as appropriate lo their role. The Citizens Advice Sntern81 sile vMw.bmis.org.uk ￿ntainS designated pages lo support Iruslees In their roles None of the liustees has any beneficial interest In the company. All of the Iruslees are members of th8 company and guarantee lo conlribijle £1 in the event of a windii)g up. The Irust88S 8ra covered by trust88 indemnity insurance. Remunèratlon of Key Management Key management Temun8ralion is set using infoThalion from the national associalion and though 3nalysis of compar8ble roles within IhÈ charity and voluntary seclor. Salaries are reviewed on an annual basis in line with roles and responsibilities.

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Organlsatlonal structure Citizens Advice Knowsley is a member ol Citizens Advice. the operaling name ol the N81ion81 Association of Citizens Advice Bureaux, which provides a framework for standards of advice and casework management as well as monitoring progress against these slandard5. Knowsley District Cltlzens Advlce Bureau is wverned by the Board of Trustees who: Sel the policy of the charity Are involved In determining corporate strategy, including setting key strategic objectives Make major de￿s1OnS about the fulufe of finances Sel a framework for human resource policy Responsibility for day lo day m8n8gemenl matters and implementation of pollcy is d6￿gated to the Chief Officer, within a clearly underslood framewofk for strategic Lonlrol. The followlng personnel allend Iruslee meetings in 8 non-voting capacity.. Brian Gouldson, Chief Officer Trustee mlnul8S are sent to Clllzens Advice lo ensur8 compliance with nalion81 membership requirements. Contributlon ofVolunte6rs and Paid Staff The ch8Tlty's success could not havo been achieved without th8 hard work and dedication of volunteers and staff, The Truslee Board and senior management recognise the tremendous conlribulion made by the charity's volunteers in advising the public and administering Ihe service wilhoul which the seNice Cx)uld not oper81e. Volunteers represent the indispensabl8 core of ihe seNice for without them Ihere would not be a Cit12ens Advice service. Their value is inadcqualely expressed in monclary terms. Indeed. volunteers bring many skills lo the servic8 and very often the experience gainecl h&lps individuals return lo full employment. Our volunteers Volunteers eonlribuled the equivalenl lo 3.23 FTE members of staff during Ihe year. This equalos lo £64.076 basad on a paid staff equivalent receiving £10.90 per hour. All Trust8eslDirectors are volunteers Equal opportunltles Knowsl&y District Citizens Advlce Bureau recognises the positive value of diversity promotes equality and challenges discriminalion. The charily welcomes volunleers and employees from all parts of the community, particularly under-represented groups. We support the Citizens Advice equality, diversity and induslon goals and have incorporated Ihese in with all aspects of business planning. The Iruslees, who are also the directors of Knowsley District Citizens Advi￿ Bureau for Ihe purpose of company law are responsible for preparing the Trustees, Report and the financial statements in accordance with applicable law and United Kingdom Accounting Slandards (United Kingdom Generally Accepted Accounting Praclicel.

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Audltor In accordance with the ¢ompanVs articles, a resolution proposlng Ihat Mitchell Charlesworth {Audll) Limited (formerly BWMI be reappointed as auditor of Ihe company will be put at a General Meeting. Disclosure of information to audltor So far as the trustees are aware, Ihere is no rel6vanl audit informalion of which the charity's auditors are unaware. Additionally, the Iwslees have taken all necessary sleps that they ought to have taken as trustees in order lo make themselves aware of all relevant audit infomialion and to establish that the charity's audilors are aware of that information. This report has been prepared in a¢cordance with the special provlslons relating to small companl6s within Part 15 of the companies act 2006. The trustees, re ort s approved by Ihe Board of Trustees. Mr C Kelsall Truste8 Dale..

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE STATEMENT OF TRUSTEES, RESPONSIBILITIES FOR THE YEAR ENDED 31 MARCH 2024 The trustees. who are also th8 direclors of Knowsley District Citizens Advice Bureav for the purpose of company law, are responsible for preparing the Trustees, Report and the financial statements in accordance with applicable law and United Kingdom Accounllng Standards (United Kingdom Generally Accepled Accounling Practice). Company Law requires the trustees lo prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of lh8 incoming resources and application of resources. including the income and expendlture, of Ihe charitable company for Ihat year. In preparlng these finandal slalements, the Iruslees are required to.. - sele¢l suitsble accounting polici8s and than apply them consistently: observe the rnethods and prlnciples in the Charitl8s SORP- make ludgemenls and eslimales that are reasonable and prudenl- and prepare the financial slalemenls on the going concern basis un18SS it Is Inappropriate to presume that the charity will contlnue in operation. The trustees ar8 responsible for keeping adequate accounting records that dlsdose with reasonable a￿racY at any lime the linancial posilion of the charily and enable them lo ensure thal Ihe financial slalemenls comply with the Gornp8nies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevenlion and detection of fraud and other irregularities.

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU Oplnion We have audited Ihe financial stalen7enls of Knowsley District Citizens Advke Bureau (the 'charily'l for the year ended 31 March 2024 which comprise the siatemenl of financial aclivilies, the balan¢8 sheet, Ihe slalemenl of cash flows and notes to the financial slalements. including significant accounling policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ir818nd {Uniled Klngdom Generalty Accepted A￿A)untIng Practice). In our oplnion, the finanual statements: give a Irue and fair view of the state of Ihe charitable companVs affairs as at 31 March 2024 and of its incoming resources and applicatlon ol resources. including its Income and expenditure, for the year Ihen ended.. have been properly prepared in accordanc8 with United Kingdom Generally Acc8pled Accounting Pracllce: and have been prepared in accordance with the requlremenls of the Companies Act 2006. Basis for oplnlon We conduct8d our audit in 8ccordane£ with International Slandards on Auditing IUKI IISAS (UK)) and applicable law. Ovr responsibilities under those slandards are further deS￿Ibed in the Auclitoffs responslbililies for the audit of the financial st8Èements section of our report. We are independent of the charlly In accordance with the ethical requirements Ihal are relevant lo our audit of the financial slalemenls in the UK, including the FRC'S Ethical Standard, and w8 have fulfilled our olher elhi¢al r8sponsibililles in accordanc& with these requirements. We believ8 that Ihe audll evldence we have oblained is sufflcienl and appropriate to provlde a basis for our opinion. Con¢luslons relating to golng ¢on¢ern In auditing the financial slalements, we have ￿nclUded that the Irustees, use of the going concern basls of accountlng in the preparation of Ihe linancial statem8nls is approprlale. Based on Iho work we have performed, have not Identified any material uncertaintles relating to 8venls or conditions that, individually 01 co118clively, may ¢2sI significant doubl on the charity's ability lo conllnue as a going concern for a period of al least twelve months from when the financial slalemenls are auihorlsed for issue. Our responsibilities and the responslbilllles of the Irusleas with respect lo going concem are described in the relevant se¢tions of this report. Other Informatlon The other information comprfsas the infomialion indudod In Ihe annual report olher than the financial ststements and our auditor's report Ihereon. The trustees are rasponsible for th& other information contained within the annual report. Our opinion on the financial sla16menls does not cover the other informalion and. except lo Ihe extent olheTwlsa explicitly slated in our report, we do not express any form of assurance conclusion Ihereon. Our responsibility is lo rèad the other information and, in doing so, consider whether the other information Is materially Inconsislenl with the financial slalements or our knowledge oblained in the course of the audil, or otherwise appears to be malemally misslaled. If we idenlify such material inconsislenGies or apparent material misstatements, we are requlred lo determine whelher Ihis gives rise lo a material misstatement in the financial statements themselves. If, based on the work we have performed, we condude that there is a maierial mrsstatement of this other inlormalion. we are reqL*ired lo report that fact. We have nothing to report in this regard. Oplnions on other matters préscribod by the Companies Act 2006 In our opinion, based on the work undertaken in the course of our audit: Ihe information given in the Iruslees. report for the financial year for which Ihe financial statements aro prepared, which includes the directors. report prepared for the purposes of company law, is consislant with the financi21 slalementS- and the directors. report included wthin the Iruslees. report has bean prepared in accordance with appllcable legal requirements. 10-

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU Matters on whlch we are requlred to report by ex¢epllon In the lishl of the knowledge and undeislanding of the charily and ils environment oblained in the course of the aud51, we have not identified material misslalemenls in the directors. report included within the trustees. report. We have nothing lo report in respect of the following rnatters in relation to which the Companies Acl 2006 requires us to report lo you if, in our opinion: adequate accounting records have nol been kept. or returns adequate lor our audit have not been received from branches not visited by us: or the financial slalemenls are not in agre&menl wilh the aC￿UntIng ro¢ords and reiuTns,' or certain disclosures of Iruslees, remuneration specified by law are nol made; or we have nol received all the information and explanations we require for our audil; or the Iru81ees were not enlilled lo prepare Ihe financial sl818menls in 8¢cordance wilh th8 small companies regime and lake advantage of the small companies. exemptions in preparing the trustees, report and from the requirement lo pr8pare a strategic report. Responslbllltles of trustees As explained more fully in the slalement of Iruslees, r8sponsibililies, the trustees, who are also Ihe directors of the charity for the purpose of company law. are responslble for Ihe preparatson of the financial slalemenls 8nd for belno satisfied thal they give a true 8nd fair view. and for such iniernal control as Ihe Iruslees detemiine is necessary lo enable the preparation of financial statements that are free from material missialemenl, whelher due lo fraud or error. In preparing the financial stalements, Ihe Iruslees are responsible for assessing th8 charity's ability lo continue as a golng concern. discloslng, 8s applicable, mallers relaled lo going concern and uslng the going concern basis of accounting unless the InJsle8s either intend to liquidate the charitable company or lo ceas8 Operations, or have no realistic allemalive bul to do so. Audltoes responsibillties for the audit of the financial statements Our objectives are lo oblaii) reasonable assurance aboul whether the financial slalemenls as a whole are free from material misslalemenl. whether due lo fraud or error. and lo issue an audiloes reporl Ihal includes our opiiiS0n. Reasonable assurance Is a high level of assurance but is not a guarantee that an audit conducted in accordance wilh ISAS {UK) will always delect a material niisslalement when il exists. Misslalements Can arise frorn fraud or error and are considered material if, individu811y or in Ihe 8ggrcg81e. they could rcasonably be expccled lo inllucnce the economic decisions of users taken on the basis of these financial stalemenls. Th8 eXt8nl lo which our procedures are capable of detecting irregularities. including fraud, is detailed below. The extent to whlch the audlt was considered capable of detecting irregularities, including fraud Our approach to identifying and assessing the risks of material misslalemenl in respect of irregularilies, Including fraud and nOn￿Compliance with laws and regulations. was as follows-. th8 engagement partner ensured Ihat the 6ngagemenl team collecllvèly had the appropriate competence, capabllilies and skills lo identify or recognise non-compliance with applicable laws and regulations,. we idenlilied the laws and regulations applicable to the company through discussions wilh directors and olher management.. we focused on specific laws and regulations which we considered may have a direct material effect on the financial statements or the operations of the company, including the Companies Act 2006. taxation legislation and data protection, anli.bribery, employment and health and safely legis18ti0n', we assessed Ihe exlenl of compliance wilh ihe laws and regulaEions identified above through making enquiries of management and inspecling legal correspondence., and identified laws and regulations were communicaled wtthin the audit team regularty and the leam ￿Mained alert lo instances of non-complianca throughout the audit. 11

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF KNOWSLEYDISTRICT CITIZENS ADVICE BUREAU We assessed tho suscepliblllly ol the company's llnandal stalemants lo material mlssl8lem8nl. Indudlng obtainlng an underslandlng of how fraFd Inighl oc£ur, by: maklng enquiries Lq management as lo where Ih8y C￿nSIdered the￿ was suscepllbS1ity lo fraud, Ih81r knowledge of actual, suspected and allegerl fraud., and COns￿ering Ihe Inlemal conlroL8 In rkn lo miugate risks of fraud and non-compllance wtth laws and regulalions. To address the iisk of fraud Ilirough manag8menl blas and ov8rrlde (rf conttols. w6: peiformed analylic41 P￿ed￿l￿8 lo identify any unusual or unexpeded r618llonshlps,' tested journal enlrles to idenlily unusual Iiansaclions,. assessed wlialher judgements and assiimpllons made In delermlnlng the ac(rJunllrvJ eslhnalcs wer8 indlcabv8 ol polenual blas; and Investi￿ted the rallonale behlnd %lgnlflcanl(Y untssual IranwAlons. In résponse lo the risk of IrregulArllles and non-complanc8 wbth laws and regulallons, w& doslgn8d proc8duras whlch induded, bul were not limited lo.. 2gr8eing Ili)anclal slalemenl dLqclosures lo undorfylng .$1)PPDrllThJ documeThlallon,' reading tha minut8s ol m8elings ol those c17arged wlh govemance.. and ¢nqulilho ol managernenl as 10 8clual and pol&nli81 lil￿alKIn and claims. Tlière are Inh8r8nl Ilniilalioi)s In nLrr aijdlt proc8dur8s desuib8d above. The mora rÈmov8d Ih81 18ws and regu1811ons ar8 Irorn linai)dal Ir8nsgcll¢)n$. the less likely 11 is Ihal wè would beGom¢ awarè L)f non-comp1131)¢e. Audillng slÈndards Also Ilmll the audil PTocedur8s ye￿iled lo Idenllfy nnn-compllance with laws and legu￿tIOnS 10 enqulry of lh6 dlreclors and other management and the Inspoclion ￿g￿l619ry and legg1 aori'esptsndenc8,11 aiiy. Malerlal mlsstalem8nls Ihal arls6 due lo fraud can be t)arder to det¢¢l than Iho86 that arl¥¥ Irom error as Ihey may involve dolibora18 ￿nCea[man1 or colluslon. A lurlher dcscrlpllon of our respon%lbili118S 8vallahle on Ihe Flnanryal Repoillng Councll's web811e 81., hllps.'Il ww.frc.o¥g.uklaudilorsresponslblliti8s. Thlts destr￿lI0n fomis parl ofour audiiorfs report. Th5s ieport Is made solely lo Ihg company's inembets, a$ a body, In accordance with sèction 39101 Ihe Cc¥npanlos Act 2014. Our aud51 work has been wKJertaken so that we mlghl slate to the company's membars Ihose m8llers w8 8r8 r6oulre(5 10 8lale lo Ihem In an audllor's r8Wrt and for no other purpose. 10 the lullesi extent permllled bylaw, we do not accept or assume resp<￿81b111lY lo anyone olher than Ihe comp8ny and Ihe ￿MpanY'S members 88 8 body, lor aur audit work, lor Ihls report. or for Ihe oplnions wa hav& formed. Louisè Casey ACA (Senlor Statutory Auditor) for and on bghalf of Mltchell Charlesworth (Audit) Llmli•d LLV(￿ ((LI( a0.0￿0￿0￿.2O24 Chart8red Accountants Statutory Audllor Sulle 5.1 Tempest 12 filliebarn Stre81 Lrveipt)ol L2 20T 12-

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2024 Current financial year Unr6strict6d Unrestricted Restricted funds funds funds general designated 2024 Total Total 2024 2024 2024 2023 Notes ncorne and èndowments from: Charilablo aclivilios Inveslmenls Other income 676.429 5,411 9.777 474,937 1,151,366 5,411 10.197 941,923 1,160 6,589 420 Total Income 691,617 475,357 1.166.974 949,672 endlture on: Charliable aclivilies 640.800 462.832 1,103,632 932,778 Total charltable expenditure 640.800 462,832 1,103,632 932,778 Net Incoming resourcès béforè transfers 50,817 12.525 63,342 16,894 Transfers belween funds 20,067 {29,722) 9,655 Nét movement In funds 70,884 (29,7221 22.180 63.342 16,894 Fund balances al 1 April 2023 564,796 198,614 1,933 765,343 748.449 Fund balances at 31 March 2024 635.680 168,892 24,113 828,685 765.343 The statement of financial activities includes 811 galns and losses recognised in the year. All income and expendilure derlve from ￿ntinuIng aclivilies. The slalement of financial activities 8lso complles wth Ihe requirements for an In￿M8 and expendilure account under the Companies Act 20(￿. 13-

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE STATEMENT OF FINANCIAL ACTIVITIES (CONTINUED) INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2024 Prlor flnan¢lal year Unrestrlclod Unrestrlcted Restricted funds funds funds genèral deslgnated 2023 2023 Total 2023 2023 Notes Income and endowm8nts from: Charitable aclivllias Inveslmonts Other Income 654.879 1.160 6.589 287,044 941,923 1,160 6.589 Total Income 662.628 287,044 949,672 endlture on., Charilciblo aclivilles 588,420 344.358 932,778 Net inGomlng.resources before transfers 74,208 (57,3141 16,894 Transfers between funds (24,1851 {29,721). 53,906 Not movement In funds 50,023 {29,7211 {3,408) 16,894 Fund balanc8s at 1 April 2022 514.773 228,335 5,341 748,449 Fund balancès at 31 March 2023 564,796 198.614 1,933 765,343 14

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE BALANCE SHEET AS AT31 MARCH 2024 2024 2023 Notes Flxed assets Tangible assets 10 118,892 148,614 Current assets D8btors Cash al bank and in hand 11 81.319 734.521 51,397 632,603 815,840 684,000 Credltors: amounts falllng due wlthln one year 12 (106,047) (67,271) Nel current assels 709,793 616,729 Total assets less current Ilabllltle$ 828.685 765,343 Incoma funds Reslricled funds Unreslricled funds - Designated funds General unrestrl¢ted funds 15 24.113 1,933 8ner 16 168.892 635.680 198.614 564,796 804,572 763,410 828,685 765,343 The financial sla ents were approved by the Truslees on ......... Mrc Trustee Company reglstratlon numbèr 3108844 15-

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2024 2024 2023 Notes Cash flows from operating activStlès Cash gen8raled from operations 20 96.507 55,630 Investing activitias Investment In￿Me received 5.411 1.160 Net cash generated from Investing activlties 5.411 1,160 Net cash used in financing actlvltles Nèt Increase In cash and cash equivalents 101.918 56,790 Cash and cash equivalents al beginning of yaar 632,603 575,813 Cash and cash equlvalents at end ofyear 734.521 632,603 16-

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Accounting policiès Charlty Infoymatlon Knowsley Dislrtcl Cltizens Advlce BU￿aU is a priv81e company limited by guarantee incorporated in England and Wales. The registered office is 142 Cherryfiefd Drive, Kirkby, Merseyside. L32 8RX. 1.1 A¢¢ountlng convonllon The accounts have been prepared in accordance with the chaiity's governing do¢umenl. the Companies Act 2006 and "Accounting and Reporting by Charities.. Slalement of Reo)mmended Praciice applicable lo charities preparing their accounts in accordance with the Financial Reporting Standard applicable in Ihe UK and Republic of Ire12nd {FRS 1021" (as amended for accounting p6riods commencing from 1 Janu8ry 2016). The charlly Is a Public Benefit Entity as defined by FRS 102. The financlal 51atemenls are prepared In sterling. which is tho funcllonal cU￿encY of the charlty. Monetary amounts In these financlal slatemenls are rounded lo lh8 nearest £. The accoun18 h8ve been prepared on the historical cost C￿nventIon. The principal accounling pollcl8S adopted are set out below. 1.2 Golng concern Al the lime of approving the accounls, the Irust8es have a reasonable expectation Ih81 Ihe charity has adequate resources lo continue in operational existence for the foreseeable fulure. Thus the Iruslee5 continue lo adopt the going contsrn basis ol accounting in preparing the accounls. 1.3 Chorllable funds Unr8slricted funds are available for use al the discretion ol Ihe trustees in furtherance of their ¢harilablo objectives unless the funds have been designated for other purposes. Designated funds comprise unresli'lcled funds that have been set aside by Iwslees for a particular purpose. Thc aim and use of the deslgnaled fund is sel out In the notes to the financial slalemenls. R8Strict8d funds are funds ￿lch are lo be used in accordance wilh speclfic reslrictions imposed by donors or which have been raised by the charily for particular purposes. The cost of raising and administering such funds are charged against the spwfic fvnd. The aim and use of &ach reslricled fund is set out Sn the notes to the financial s181emenls. 1.4 In¢ome Income is recognised when the tharfly Is legally enlilled to It after any performance condllions have been mel, the amounts Can be measured reliably, and it is probable that income will be r8colved. 17-

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Accountlng pollcles {Contlnued) Income from donabons and grants, including captlal granls. Is included in income when these 8re receNable, except as folk)ws'. When donors specify thal donalions and granls gFven io the charity must b8 L55ed ir) futur8 accounting periixls, Ihe income is deferred unlil those periods. When donors impose conditions which hav8 lo be fulfilled before the charity becomes enlilled to use such income. the income is deferr8d and not induded until the precondillons for use have been mel. When donors spedfy that donations and grants. including capllal grants, are for p8rticu18r reslricled purposÈ8, which do not amount lo preconditions regarding enlillement, this income is Included as reslricted fijnds when receivable. Voluntary Sncome includes dlscrellonary grants for projects. goods and services where no seNlce agreement or contract exists. Other gr8nts and conlracls, thich have particular servle£ requiremenls are included in the slalement of rinanGial ac15viiles llnder the heading incomfj from charitable aclivilies. Inlerest is included when re¢elv8ble by the charty- 1.5 Expendlture Expenditure ￿llect$ all amounls paid and accrued during the year. All costs 8re allocated belwe8n th8 expenditure categories on a basis designed lo refle¢l the use of the resource. Costs relating lo a particul8r project are allocaled direcuy, olhers are apportioned on an appropriate basis. Staff Gosts are 8PPOrtioned between prolects on the basis of an assessment of Ihe lime spent by individual employees. Charltable expendlture Charitable 8xpendilure comprises those costs incurred by Ihe charity in the delivery of 51s aclSvilles and services for Ils beneliuaries. 11 includes both costs that Can be allocated direelly to such aclivilies and those costs of an indirect nature neGessary to support them. Govornan¢¢ Costs These represent costs associated with meeling Ihe emsliluuonal and slal(Jlory requiramènls of the charity and include the independenl examination fees and cosls linked lo the strategic management of the charity. 1.6 Tanglble flxed assets Tangible fixed assets are measured at cosl, of depreciation and any imp8iment losses. All assets costing more than £l.000 are capi121ised al cost. Depreciation is provided al rales calculated lo write off the cosl less estimated resklual value of each asset over its expgcled useful Ilfe. as follows.. Leasehold Improvements Office equipment 10•A p.a. on a slraighl line basis 25 /0 p.a. on a straight line basis The gain or Ioss 2rising on the disposal ol an assel is delemiined as the difference betsveen the Sale procgeds and the carrying value of Ihe asset. and is recognised in the statement of financial aclivFti8S. 18-

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Accounting policies {Continuod> 1.7 Impairment of fixed asse1$ Al each reporting end dale. the charlly revlews the carrying amounts of ils 18ngible assets lo deleimSne whether there is any indication that those assets have suffered an impairment loss. If any such indicalion exists, the recoverable amount of the asset is eslimaled in order lo d8terrnine the extent of th8 impairment loss (èf any). 1.8 Cash 2nd cash equlvalents Cash and cash equivalents include cash in hand. deposits held at call with banks, other short-temi liquid investments with original malurilies of three months or less. and bank overdrafts. 1.9 Flnan¢lal Instruments The charity has el8th8d lo apply Ihe provisions of S&clion 11 'Basic Financial Inslnjmenls, and Sectlon 12 'Olher Flnancial Instruments Issues. of FRS 102 to all of ils financial instrumenls. Financial instruments are r8cognised in the charit￿S balance sheet wh8n the charity b8comes party lo the conlraclual provisions of tha inslrumenl. Flnancial assols and liabililies are offset. with the nel amounts presented in the finan￿2[ slalements, when there is a legally enforceable right to set off the recognised amounts and there is an intention lo settle on a net basis or lo realise the assel and sellle Ihe Ilabilily slmullanet)usIy. 8asl¢ flnan¢lal assets Baslc fSn8ncial assets, which Include debtors and cash and bank balances. are Initially measured at Iransaclion price including transaction costs and are subsequently carried al amortised cost using the 8ff8clive inleresl rnelhod unless the arrangement conslilules a financing IransaGlion, where the transaction Ss measured al the pfesenl value ol the futur8 receipts discounted al è market rale of inl8r851. Financial assets classifSed as recelvable within one year are not amortlsed. Basic financial Ilabilitles Basic financial liabilities, including creditoTs and bank loans are inillally recognised at Iransa¢llon price unless the arrangement constitutes a financing Iransaclion. where the debt Instrument is me85ure(S at Ihe present value of the future receipts discounted at a market rale of interest. Financial liabilities classified as payable within one year are not amortised. Debt instruments are subsequently carried al amortiS8d cost, USI￿ the effecllv8 Interest ral8 melhad. Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of operations from suppliers. Amounts payable are classified as currenl liabilities if payment is due wilhin one year or less. If not, they are presented as non-currenl liabilities. Trade creditors are recognised Initially at Iransaclion price and subsequenlty measured at amortised cost using the effective Inte￿St method. Derecognition of financial liabilltles Financial liabilllies are de￿CogniSed when Ihe chanly's conlractU81 obligations expire or are discharged or cancelled. 1.10 Employae bènèfits The cost of any unused holiday entitlement is recognised in the period in which the employee's services are received. Termlnalion benefits are recognised immedialely as an expense when Ihe Ghatity is dernonstrably COTnmitted lo terminate the employment of an employee or to provide lerminalion benefits. 19-

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Accountlng policles {Continuèdl 1.11 Taxation The charity benefits from various exemptions from laxation affor(led by tax legislation and is not liable lo corporation lax on income or gains falllng wilhin Ihose ex8mplions. The charity is not able to recover Value Added T8x. Expenditure is recorded in the accounts inclusiv8 of VAT. 1.12 Panslons The charily operates a defined coniribullon scheme for employees. Contributions are charged to the Slalement of Financial Activitiès in the perk)d lo whith they relale. Crlti¢al a¢¢ountlng estlmates and ludgements In the appllcalion of the charity's a¢¢ounling policies, the Irusteas are required to make judgements, estimates and assumptions about Ihe carrylng 8mounl of assets and liabilities that are not readily apparenl from other sources. The eslima16s and associated assumptions are based on hlslorlcal experlence and other factors Ihal are considered lo be relevanl. Actual results may dlffer from these eslim8leg. The eslirnates and underfying assumpliov)s are reviewed on an ongoing basis. Re￿s1onS lo accounting eslimales are T8cognised In the period in which the estimate is revised where the revision affects only that period, or In the period of the revision and fulure periods where the revision affects both current and future periods. The followng where considered lo be crltScal accounting eslimales Ihat have been applied durlng the preparation of these financial slalemenls: De rec nd UEL'S The annual depreclallon charge for tangible fixed assels Is senslllve lo changes in the estimated useful 8conomlc Ilves and residual values of th8 assets. The useful economic lives and residual values are assessed on Inltial acquisilion and reassessed perlodleAlly lo ensure they remain approprlate. They are amended when necessary lo rgflecl cur￿n1 esllmales based on lechnologlcal advancement, fvlure inveslmenls, economlc ulllisallon and the physical condition of the 8ssels. The useful economic Ilves for eaoh class of asset are sel out In Ihe accounting policy 1.6, Pre Invoices which are received durlng the year that cover the following accounting period have an appropriate proportion of their costs held as a prepayment. They are amended perfodlcally based on the invoices which have been recetved In each year. -20-

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 IWARCH 2024 Charitabla activitiès Advl¢e delivery 2024 Advice delivery 2023 SeNi¢es provided under contrad Performance related grants 676,429 474,937 654,879 287,044 1,151,366 941,923 Analysls by fund Unrestricted funds - general Restricted funds 676,429 474.937 654,879 287,044 1,151,366 941.923 Investments Unrestrictod Unrostrlcted funds funds general general 2024 2023 Interest receivable 5,411 1,160 Other Income Unrostricted Rostrlcted funds funds general 2024 Total Unrestrlct6d funds general 2023 2024 2024 Other income 9,777 420 10.197 6.589 21

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Charitable activities Advlce dellvery 2024 Advlce delivery 2023 Staff costs Office expenses Travel and subsistence Sundry and deaning 745,142 35,460 15.391 40,806 642.119 15,862 10,233 4,794 836,799 673,008 Share of support costs {see note 7) Share of governance costs (see nole 7) 236.977 29,856 222,059 37,711 1,103,632 932,778 Analysis by fund Unrestricted funds - gener81 Reslricled funds 640,800 462,832 588,420 344,358 1,103.632 932,778 -22-

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Support costs Support Governance cost5 costs 2024 Support Governance costs costs 2023 Staff costs Depreclalion Premis6s costs Office costs Staff and volunteer Other co815 106.974 29.722 59.282 30,598 4,311 90 106,974 29.722 59.282 36,598 4,311 90 108,724 29,722 53,662 32,865 4,598 {7.5121 108,724 29,722 53,662 32.865 4,598 <7,512) Audit fe8S Legal and professional other costs 10.740 14,268 4,848 10.740 14,268 4,848 8.160 8.184 21,367 8.160 8,184 21,367 236.977 29.856 266.833 222,059 37,711 259,770 Analysed between Charitable activities 236,977 29.856 266.833 222.059 37,711 259.770 Support costs represent the ovetheads for running Ihe charity and where directly allribulable, costs h8ve been allocated lo tho rolevanl headings. The recharges have been ¢al¢vlaled as a pro•rala figure based on the number of FTE posts allocaled to each fundlng stream. Governanc8 cosls Includes paymenls lo the auditor of £5.385 for Ihe audit and £3,565 for accountancy fees (2023- £4,910 for the 8udlt and £3.250 for accountancy fees). Trusteès None of the trustees lor any persons connected with them) received any remuneration during Ihe year. During the year no truslees where reimbursed for any expenses in¢urred {2023- £nill- Employées The average monthly number of employees during the year was: 2024 Number 2023 Number Advlcel project dellvery Management and administration 20 11 17 10 Total 31 27 -23-

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Employees (Contlnued) Employment Costs 2024 2023 Wages and salarles Soci81 security Costs Other pension costs 743,053 66,345 42,718 650,882 60,533 39,428 852,116 750,843 The average number of employees shown abov8 is based on actual ernployee numbers. There were no employees whose annual remun8ralion was more than £60.000. 10 Tangibla fixed assets Lea8ohold Improvèmènts Offl¢e oqulpm8nt Total Cost At 1 Aprll 2023 297,225 34,519 331,744 Al 31 March 2024 297.225 34,519 331,744 Depreciation and impairment Al 1 April 2023 Depreclation charg8d in th8 year 148,611 29.722 34,519 183.130 29,722 Al 31 March 2024 178,333 34,519 212,852 Carrylng amount Al 31 March 2024 118,892 118,892 Al 31 March 2023 148,614 148.614 11 Debtors 2024 2023 Amounts falllng due wlthln one year: Trade debtors Prepayments and accTued income 6,375 74,944 1,375 50.022 81,319 51,397 -24-

KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 12 Credltors: amounts falllng due withln one year 2024 2023 Trade creditors Olh8r craditors Accru21s and deferred income 25.156 36.LK15 44,886 10.620 33,901 22,750 106,047 67,271 14 Amounts held on behalf of th5rd partles The charilabl8 comp8ny holds funds as agent totalling £239.722.85 {2022.' £207,760), in a bank account operated by the charilab16 company, which is payable lo third parties. The amount payable to third parties and an equivalenl am(yJnl ol th8 bank balance are exduded from Ih6se accounls. Funder Balan¢e at 1 Aprll 2023 ReceSved Pald out Balance at 31 March 2024 GMMAP Funds 207,760 2,128,673 {2,096,7101 239,723 207.760 2,128,673 12.096.710) 239,723 Funder Balance at 1 Aprll 2022 Re¢elved Paid out Balance at 31 Mar¢h 2023 GMMAP Funds 374,813 2,076.539 {2,243,592) 207,760 374.813 2,076.539 (2,243.592) 207.760 14 Retirement beneflt s¢hemes Deflned contrlbutlon schemes The Gharily oporates a defined contribution pension scheme for all qualifying employees. The assets of the scheme are held sèparately Irom those ol the charity in an independently administered fund. Tha charge lo the slalemenl of financlal actlvlllas In respecl of defined contribution schemes was £42,718 (2023 - £39.428). -25-

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KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 16 Deslgnated funds The income funds of the charity include Ihe following designated funds which have been set aside out of unrestricted funds by the truslees for specific purposes: Movement In funds Incom• Balance al E¥pondltufa l Aprll 2022 Balancè at 1 Aprll 2023 Balancg at 31 March 2024 Futur8 building works Leasehold inprovemènls 50,000 178.335 50,000 148,614 50,000 118,892 129.721) {29,7221 228,335 (29,7211 198,614 129.722) 168,892 Th8 above designated funds have been sel 8side to carry out future building works al our new Kirkby and Huylon offices. The ba13nce was reviewed by the trustees lo more accuralely reftecl the position held al 31 March 2024. The leasehold improvements designaled fund repr858nts Ihe nel book value of the assets C8pilalised within 2019. -27-

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KNOWSLEY DISTRICT CITIZENS ADVICE BUREAU COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 18 Operating lease commltments Al the reporting end dale the charity had outstanding comfflilvnents for future minimum lease payments under non-can¢ellable operating leases, which fall due as follows: 2024 2023 Wiihin one year Between two and five years 53,400 160,200 53.400 213,600 213,600 267,000 The operating leases represent leases of premises to third p8rtios. The leases are negot181ed over t8ims of ten years and rentals a￿ fixed for four years. 19 Related party transactions Rèmuneration of key managèmènt personnel The remuneration of key management personnel is as follows. 2024 2023 Aggr6g8te compensation 80,113 81,344 20 Cash generated from operallons 2024 2023 Surplus for the year 63,342 18,894 Adjuslm8nls for: Investment income recognised in slalemenl of financi31 activili8S Oepreciation and impalrmenl of tangible fixed assets {5,4111 29,722 {1,1601 29,722 Movements in working capital.. Ilncreaselldecrease in debtors Increasel{decrease) in creditors (29.9221 38,776 21,474 {11,3001 Cash generated from operations 96.507 55,630 21 Analysls of changes in netfunds The charity had no debt during the year. 22 Company limited by guarantea Knowsley DislTicI Citizens Advi￿ Bureau Limited is in¢(wrated under the Companies Acl 2006 as a campany litniled by guarantee. The ￿abl[lIY of Ihe members is limited lo £10.