Charity registratlon number 1049278 (England and Wales) Company registration number 03054273 THE CARERS. RESOURCE ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025
THE CARERS, RESOURCE LEGAL AND ADMINISTRATIVE INFORMATION Trustees Elizabeth Jones (Chair) Damian Boddy Simon Arnold John Hayward Catherine Schofield Rebecca Gray (Appointed 12 June 2024) Secretary Heidi Watson Senior management Heidi Watson Chief Executive Officer. Charity number (England and Wales) 1049278 Company number 03054273 Reglstered offlce 3 Grove Park Court Harrogate HG14DP Auditor Holeys Limited Stuart House 15117 North Park Road Harrogate North Yorkshire HG15PD Bankers Lloyds Bank 11 Cambridge Crescent Harrogate North Yorkshlre England HG1 IPQ
THE CARERS, RESOURCE CONTENTS Page Chairs Statement Trustee5' report 3-11 Statement pf trustees, responslbilities 12 Independ&nt audltor's report 13-15 Statement of financlal actlvitlès 16 Balance sheet 17 ststement of cash flows 18 Notes to the fjnancial Statements 19-36
THE CARERS, RESOURCE CHAIR'S STATEMENT FOR THE YEAR ENDED 31 MARCH 2025 Introduction The financial year ending March 2025 proved to be another challenging period for Carers, Resource, as we remained focused on stabilising the organisalion. The financial pressures highlighted in the previous annual report required us to make difficult decisions regarding the future structure of the organisation, with the overarching aim of ensuring both affordability and Iong-tem sustainability. Organisational Restructuring In July 2024. we implemented a new. fully costed slaffing strLSCture to secure the organisation's ffin8ncial health in the years ahead. This was a difficult transilion lor all, as it meant saying farewell lo many dedicated and long- serving staff members whose commitment has been deeply valued. These changes, though challenging, were neSSary to safeguard the future of Carers, Resource. Flnancial Support and Stability To help. us navigate this period of upheaval, we applied for a loan from the Key Fund. With their support, we were able to secure the necessary funding to maintain our operations for the next twelve months, extendiru through to autumn 2025. This financial backing was crucial in ensuring continuity of our core SeiceS during a period of instability. Review of Core Serrfices and Care@ Following the restructuring of our core services, it became dear that a thorough review of Care@ was also required. With anticipated rises in the minimum wage and National Insurance contributions. il was evident that Care@ would fa dlfflculllès coverlng its costs, which could place an additional financial burden on our main operations. Future of Care@ Towards the end of 2024, we began discussions about transferrlng Care@ lo anothar provld8r. Tha maln objoctives In thesa nagotlations were to protect staff employment and ensure uninterrupted care for our clients. These conversations were extensive and approached with the best interests of all involvèd. In March Care@ staff wore informed thal Care@ services were going lo be transferred to Hales Group. TUPE consultation commenced on 7th April and the transfer look effact on 9th May 2025. Special thanks go to everyone involved, particularly Simon Arnold, one of our trustees and our CEO, Heidi Watson. for their dedication and efforts in bringing this tr8nsition to completion. Charlty Impact and Achlevements Despite the challenges and changes faced during the year. the. charity's positive impact on individuals withln our local communitl8s rèmalned evident. Over the past twelve months, Carers, Resource provided vital support for unpaid carers, assisting over 9,000 individuals in need and some £164,000 of essential financial assistance was distributed to those who required it most. Our Carer Navigator seNt assisted carers during hospital stays and our Home from Hospital services supported more than 3.800 clients. ensuring smooth transitions from hospital to home. We also successfully retained the Matrix Award. reflecting our ongoing commitment to quality and best practice. Our voluntee, numbering 90, played an invaluable role in delivering these ServiS.
THE CARERS, RESOURCE CHAIR'S STATEMENT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Looking Ahead In the coming year, we will review our three-year strategy to reaffirm our cornrnitment to unpaid carers and vulnerable people. Our focus will remain on maximising benefits to dients and maintaining financial sustainabilty. We also aim to raise additional funds to broaden the range of activities we can offer. Collaboration with our partners and commissioners will be key to influencing planning, enabling us to support our clients in. managing their responsibilities. We remain committed to fostering a supportive environment for our staff and volunteers. We recognise that more work is needed to ensure Carers, Resource is prepared for the changes ahead in Health and Social Care, and to meet both the growing demand for our ServIS and the increasing pressures on carers. It is more important than ever that we are Tit for purpose and frt for the future.. I would like to thank all staff and volunteers. induding my fellow trustees. who have worked tirdessly to improve the live5 of so many in our communities. Ellzabeth Jones Chair Date: 2 December 2025
THE CARERS, RESOURCE TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) FOR THE YEAR ENDED 31 MARCH 2025 The trustees present their annual report and financial staternents for the year ended 31 March 2025. The Charity number is 1049278. its Company nutnber is 03054273, its principal place of business is Park View Court, St Paul's Road, Shipley BD18 3DZ and its Registered Offi is 3 Grove Park CoLJrt. Harrogate HG14DP. The Trustee5 have adopted the provisions of the Statement of Recommended Practice {SORP) "Accounting and Reporting Charities" IFRS 102) in preparing the Trustees. Annual Report and financial statements. The financial slatements have been prepared in accordance wtth the accounting policies set out in the noles to the accounts and comply with the Charity's goveming documenl. the Charities Act 2011 and Charities SORP {FRS102)- Accounting and Reporting by Charities= Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland. The financial statements have been prepared in accordance wth the accounting policies set out in note 1 lo the financial statements and comply with the charity's goveming document, the Companies Act 2006, FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland and the Charities SORP "NLcounting and Reporting by Charities.. Statement of Recommended Pradice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" Objectives and activities The Carers,. Resource gives tailored support and infomiation to unpaid carers and thosé In need of care and support. It is an independent, award-winning Yorkshire charity which is open to everyone and offers emotional and practical help lo enable carers to cope positively with their caring responsibilities and to support vulnérable people returning home from hospital. We exist to: work with and for carers and vulnerable people, promoting awareness of their needs provide infarmatlon, advlc8 and support for carers and those who work with them support oth&r organisations. statutory and independent. in theirwork with carers We offer: an expert. independent, comprehensive. non-judgmental and confidential support and advice. Servi for all carers, Including'parent carers and young carèrs - at no cost to them a community-based Servi that delivers care and support, to enhance quality of life an efficient, effective, quality service providing information to professional reforrèrs, which proves the value of supporting carers and vulnerable people support to our partners from experienced. professional teams focused on working with carers and vulnerable people a supportive and nurturing environment to our staff. valuing their unique skills and their commitment to" carers and vulnerable people
THE CARERS. RESOURCE TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 We are committed to: involving and empowering carers and vulnerable people in developing and influencing our own and other services athieving recognition for every carer and vulnerable person and pro[ting equal opportunities improving the quality of life for carers and vulnerdble people addressing Ihe training needs of carers and vulnerable people and supporting organisations to understand the needs of carers responding to perceived and identifEd carers and vulnerable p80pla worklng In partnership wth other organtsations influencing the planning and commissioning of malnstr8am,.carer and vulnerable people sensitive servjces We speclallse in helping carers and those in.need of re and Bupport. We believe c8refS need support and time for themselves. We confirn] that we have referred to the information contained In thé Charily Commission's general guidance on public benefit when reviewing the Charity's airrE and objactives and in Planning future activities. STRATEGIC REPORT This year was a very challenging one for Carers, Resource, but we have exited in a much better pla when looking ahead. Dua to rising costs and reducing funding a signrficant revlew of the structure and staffing of Carers, Resource was necessary, early in thls flnanclal year. This included a root and branch ex8minatlon of all our costs, the highest of which was staffing. All infrastructure costs which could be reduced or re-negotiated were. but as staffing was our biggest cost, a restructure of the organisation was necessary. Necessary redundanclès were made in back-office and management wherever possible, prlorltlslng the retention of front-line delivery posts. It was wlth great sadness th8t this action, whlch ensured the future of the charity. had to.be t8ken. tt is a testament to the staff who remalnad wlth us that they continued to deliver a high-quallty servlce to the high volume of the clients we supported throughout the year and dient feedback was excellent as usual. The cost of living continued to rise for carers which meant that support requests continued to be fo¢ussed on tackling poverty, debt and providing emotional support. The Carer Wellbeing Grants and Household Support Fund we administer on behalf of Bradford Council proved crucial for many of our carers as did our support for carers to access the necessary benefit advi. Unfortunately, the number of organisations that dients can be signposied.to continues to reduce compared to pre- Covid levels which rneans that Carers, Resource staff have had to step in to provide ongoing support to clients to bridge the gaps left by services which no longer exist. The commissioning landscape for paid for.domiciliary care has changed over recent years, making it unviable for small scale delivery organisations like ours. The financial pressure this put on our paid for care division, Care@, proved too much to retain the service. We informed related staff that we would be transferring the service to another provider {Hales Group) and staff would be subject to TUPE and transfer took place on 9th May 2025. Both of our local authorily Commissioners were given CQC inspections this year and, as their delivery against the Care Act is core to this, Carers, Resource staff were inteNiewed, as were a representstive.group of our carers. We ' have also been working closely with our NHS Commissioners and colleagues to collectively navigate the substantial changes expected from the new 10 Year Hgalth Plan for England: fit for the future.
THE CARERS. RESOURCE TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 ACHIEVEMENTS AND PERFORMANCE A summary of the work of the Charity over the year beginning Aprtl 2024 to the end of March 2025 15 set out below: We supported around 9100 adull and young carers across Bradford and North Yorkshire in total across the year, with advice and guidance. and support for their health 8nd wellbeing. Our Home from Hospital SeNices in Bradford and North Yorkshire (along with our North Yorkshire SUE contractor Carers Plus Yorkshire}. supported over 3800 people in the early days of discharge after in- patient stays. Our Hospital Carer Navigalor Team supported almost 700 carers who had a loved one or friend admitted to hospital. during their hospital stay. Our new Digital Inclusion Team. which was created later in the year. helped around 60 carers lo become familiar with using digital technology. Our Carer Sitting Service in North Yorkshire, Carers Tlma Off. supported almost 140 people to have a regular break away from the person they care for during the reporting year, safe in the knowledge that a volunteer was there with their loved one throughout their time away. Over 3500 adult and young carer5 were given a detsiled assessment of their needs In order lo put an informed support plan in placo. Our staff carried out around 12,600 casework meetings with adult and young carers. In total over goo Carer Cards wore issued giving carers legitimate proof of their caring roles. Over 380 Emergency Plans were created with ststulory services to ensure vltal continuing care for loved ones should the unpaid carer become unavailable or unable to care for any reason. Grants to directly benefit our carers, totalling over £164k. were secured during the year from a number of SoUrs, the key one being Bradford Council Around 8500 of our carors attended over 650 groups and activities staff ran throughout the year.
THE CARERS, RESOURCE TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) {CONTINUED} FOR THE YEAR ENDED 31 MARCH 2025 BENEFITS TO THE PUBLIC FROM THE SERVICES OF THE CARERS, RESOURCE Nationally. li is calculated that carers in the UK provide unpaid support worth an estimated £184 billion per annum. a significant increase from previous years. The Carers Week Report for 2025 estimates that there are 11.9 million unpaid carers across the UK. For many people caring. it is what Ihey do, it is part of their life and they don't give themselves the label of carer. This is particularly so among many of the BAME populations we serve. This is why we have commenced an action plan to target our BAME communities to raise awareness of caring and the support which is available through Carers, Resource. The range of support we offer is encompassed below.. For un ald carers. Information and advice." Informatlon and advice continues to be a key pillar of the seNices offered. acc8ssod by telephone or in person or through our webstte. one-to.one support: This cari take place by phone, video or in person. A key tool In understanding the needs of 6ach adult carer is our: Carer Wellbelng Revlew which offers the opportunlty to discuss their caring role in detall and explore how it impacts on health and wellbeing. 11 is essenti to carers to support them to identfy the things that could make their caring role more manageabl8. Group Support. We recognise that for many carers where loneliness and isolation is a factor, regutar attendan at a group with other people experiencing many of the same challenges may be more beneficial than one to one support. Support to navigate the health and care system: For many carers the health and care system is b8ffllng and they experience serious stress wh8n trying to navigate the system to ensure that the person they are c2ring for is getting the ServIS they need. We support them with this. Support for famllies and carers whèn peoplè ar8 In hospital. Carer Navlgator.s based in two BdfOrd hospitals support families to make appropriate arrangements for when patiènts ar.e medically fit for discharge so that they are able to leave hospital as qulckly as possible with the necessary plans in place. Emergency. planning: Contacts and" ProdureS in case of emergencies, either for the carer or the cared for person are set up for each person who requires it, giving peace of. mind whèn carers are away from their caring role. There is help with logistics and advice on who to involve and how. Applying for Financial Support and Filling in Forms: Carers are referred to qualified benefits advice projects where they need specialist advice. however carers often struggle to. complete application forms and staff .help them, offering suggestions in tenns of the information required. There are also a number of grants that carers may be eligible for, so.me administered by the organtsation and others by orgar7isations. with whom we work in partnership. This year. on behalf of Bradford Council. we have administered Carers Wellbeing Grant: A staff member discusses with an individual what might ease the strain of caring for them and a recommendation is made for a small amount of money that pays for a hobby. a treat or a relaxing aclivty to give Ihe carer something for themselves. Household Support Fund: This meets the needs of carers who are experiencing real hardship, either due to the loss of an essential item required for day to day living, for example a cooker or fridge, or where there is not enough money to adequately feed the household.
THE CARERS, RESOURCE TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Emotional support." As feelings of loneliness and isolation have grown so has the need for emotional support, despite the difficulty many people have in asking for it. The incidence of carers calling in real distress Gorilinues to be high. with ever more complex cartng situations to navigate. In North Yorkshire our Carer Sitting Service allows carers to have regular time away from Iheir Ixring role whilst a volunteer looks after the person they care for. either by spending time in the home with them or taking them out. ort for Families with carin res onsibilities We give holistic support to families in which caring is required. This could be a child caring for a parent or grandparent, a parent caring for a disabled child or siblings caring for a brother or sister with a disability or illnes5. The comprehensive service includes.. Young Carer Support." On referral all young rerS meet wilh staff to assess the impact caring is having on them, allowing the right lèvel of service to be offered. There are then a number of options One to one support for young carers going through particlarIY challenging times Peer support youth groups with a range of activities and talks Trips and activities during school holidays to redu social isolation and increase resilience. Social media pages and websile for peer support and information. Support for parents.. Infonnation, advlce and support for parent-carers and parents who are being looked after by children. Support with applying for ben6fits, estsblishing support services and emotional support on a one to one or group basis. Breaks, trips and activities: Day trips, practical and emotional support to ease the pressures r8sulling from caring responsibilities. al Services for vulnerable adu .The Home from Hospital teams ease the process of settling back home. They énable people to regain confidence and independence and help prevent the need for hospital re-admission. The team discuss any concems and imtnediate needs the person may have. and.will: Ensure there is essential food provision liaise with health and social care professionals pmvide help to access appropriate benefits, services and organise ongoing supportlbefiiending In some cases. support with immediate light household tasks and prescription collection Keep in touch by telephone during the ear weeks of re)Very if required In Bradford Dur Carer Navigator Team work with carers and their loved ones during their in-patient hospital slay lo-. Support the carer efflotionally and with practical needs such as form filling, benefit and assessment entillemenls. Help carers to be recognised and supported where they have concerns. Support in meetings around discharge from hospital. Support with organising social and personal care. Help with putting an emergency plan in place. Connect the carer with other services such as Carer Card and Adwce Line. Link wilh community-based staff who can support them once the person they care for has been discharged from hospital. Refer them to our Localtty Workers for ongoing carer support once home.
THE CARERS, RESOURCE TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Assisted b our valuable volunteers Our volunteers underpin our SeiCe delivery. adding valuable extra suppori for the organisation and directly to our clients. Volunteers help with.. Admin and office vrt)rk= Helping our office njn more efficiently by taking on addilional office tasks. Caring callers: Telephone support for (xrers. A friendly phone call is often a lifeline for those isolated by their caring role. GrouplActivity support: Supporling staff and carers al lunches. groups, trips and activities- both for adutt and young carers. Fundraislng & ev.ent5: Helping with events to raise awareness. forming satellite fundraising groups or choosing Carers, Resource as a workplace charity helps us to raise vital funds. Sitting Service: Volunteèrs offer a regular sitting service to enable carers to take a break knowing the cared for person is having qualitytime at home or having some time out in the Gommunity. A joumey through Carers, R&sOUr can involve as much support from each team as Is appropriate. with carers often accessing support from more than one team at any one lime. This gives the client a comprehensive. person c8ntred, professional and understanding support serwce that enables them to continue caring whilst still looking after their own health and wellbeing. Financlal revlew The statement of financlal actlvltles ("SOFA") for the year is set out on page 16 of the financial statements. The Charity saw another decrease in income in a very challenging financial year. Although our main funded contract5 continued to run wa dld not galn cost of living increases on contract prices from all our Commissioners and some project and pilot funding was withdrawn. At the same tlme supplementary grant funding and major donor funding was hardèr to secure. . Thls year saw a total income of £4,395,853 (2024 as restated £4.416.218) However. after implemenling our recovery plans from 2024 the expenditure was slgnificantly lower than previous years (primarily resulting from our planned headcount reduction) and we are pleased with the impact that this has had on our total expenditure, which was £4,374,061 (2024 £5.104.242). After the complete depletion of our reserves in 2024. we are making steady progress wlth our recovery plan and our aim to reestablish a pasitive reserve position in the short-medium term. RESERVES At 31 March 2025. the funds held by the charity (x)nsisted of Restricted Funds of £163,309 and negative Unrestricted Funds of £(418,969), giving net negative reserves of £{255.660) against our policy of £405,900. The Trustees are committed to building the reserves in line with the Charities policy. As discussed elsewhere in this report. following the financial issues over the last 2 years, the charity currently has negative reserves. The charity is aiming to reestablish its reserves in the next 18 months and the Trustees will be considering the appropriate level requlred to be set aside to cover any shortfalls In funding and to take advantage of changes and opportunities.
THE CARERS, RESOURCE TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 PRINCIPAL RISKS AND UNCERTAINTIES The Board of Trustees takes the issue of rssk seriously and mitigates risk by regularly reviewing and monttoring processes and ensuring contingency plans are in place through engagement wtth executive leadership. The nature of the organisation means that risk is a key factor to be consid8r8d with all new and ongoing pieces of work and a slralegic risk register is in place and regularly reviewed. The senior lead6rshlp team continues to seek diversification of fundlng and activities in line with the organlsation's core functions. Internal control and regulatory risks are managed by the imp16m8ntation and monitoring of detailed procedures. Intemal risks continue to be managed by the Implementation of procedures in pursuit of best practice. The key risks and response that the Charity has id6ntif16d are as below-. Funding Risk: There continues lo be a competitive environment for our predomlnantly ¢ontra¢t based funding. The Trustees are aware of the need lo clearly demonstrate the value and benefit that our projects deliver. Regular assessment Ss In place lo ensure that we meet our objeclive(sl and that w8 communicate effecllvely to our funders, We are also proactive In seeking out new opportunities, where appropriate. Active cash flow management and decislve action plannlng is also key lo ensuring Ihal we slay viable in case of loss of fundlng, Flnanclal rlsk.. To ensure agalnst the possibility of fraud or mlsmanagem8nt of the Charlty's finances, there Is system of internal Gontrols, refreshed management accounts are monitored by Trusl88s, an external audit Is performed annually and a whistle blowing procedure is in place. A govemance review has identified areas of enhancement and a new governance model and controls framework has been implemented which Includes Financ8, Rlsk and Audit Committee.18unched in 2024. Reputational rlsk: Operational processes and procedures are in place to reduce tha posslbllily of damage to reputation this is monitored through rèports from the CEO to Trustees. Due dillgence reporting is submitted to commlssloners at their raquesl covering all our key policies and procedures. Safeguardlng.. Safeguard1ng Is taken extremely serlously: all staff receive regular trainlng and dlscuss issu8s In regu18r supervision sessions. Any possible issues are responded to immediately. following clear policies and procedures in line with local authority requirements. IT System Fallure and data protectlon: A hybrld of server and cloud-based provision is in plac8 to protect data and provide back up in case of system failure. Staff receive data protection training with reporting of breaches required. PLANS FOR THE FUTURE The organisation will be reviewing ils strategic plan that will be focussed on providing a holistic approach for unpaid carers in our geographical area and on continuing to provide Home from hospital sUPPOrt servIs. We also need lo work across the sector to raise Iho profile of unpaid carers 8s we know that many of them feel ignored and unvalued by decision makers. The outlook for the economy and also the health & care sector mean that we must ensure the charity is 'fit for the future, _ in terms of people, process and technology - building on the foundations we have set in 2023-2024. This includes a continuous journey of improvement where we r&evaluate our systems, processes. policies and infrastructure. In the next financial year, we will create a new Strategic Plan for the next 3 years whlch will take into account service delivery and growth as well as infr8Structure and support systems. The engagement of carers and other clients in the design and delivery of Carers, Resource services is important In order to remain responslve and in touch with need and this is an area where we will try to innovate in order to engage a5 many people as possible. Crucially, as part of thal. we must ensure that we reach out to all the diverse communitie5 that we cover and are represenlative within our organisation. This will be a key focus in our next financlal y8ar.
THE CARERS. RESOURCE TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 STRUCTURE. GOVERNANCE AND MANAGEMENT The Company was incorporated on g May 1995 under a Memorandum ofAssocialion which established the objects and powers of the Charitable Company and is governed under its Articles ofAssociation. The Company is limited by guarantee with the liability of rnembers in the event of a wnding up being limited to £1 each. Charity Governance Code The charity previously completed an initial assessment against the Charity Governance Code to strengthen its governan practices. This review highlighted several areas for improvement, and work is now in progress to implement a new governance model and controls framework. which wll be regulady reviewed in line with the 2020 Charity Governan Code. New Trustees had induction training in the year. The trustees, who are also the directors for the purpose of company law, and who served during the year and up to the date of signature of the financial statements were: Elizabeth Jones (Chairl Damian Boddy Simon Arnold John Hayward Julie Lawlor Gary Luxford Cath8rlne Schofield Rebecca Gray (Resigned 3 September 20241 (Resigned 27 June 2025) (Appointed 12 June 2024) Recruitment and appolntment of Trustees The Trustees all havé professlonal andlor commercial backgrounds wtth a range of complementary skills indudlng a number with a health service andlor care sector background. Trustees are required to retire by rotation. In the event of particular skills being lost due to retirement, new Tnjstees are recruited following Corporate Governance Policy guldelines (8.2 Recruitment of Trustees and 8.11 Board and SUCoMMittees Composition and Arrangements Policy). The roles are advertlsed vla our website, newsletter and social media, followed by a recruitment process. "A review of the skills and characteristics required for the Board of Trustees was undertaken in 2025 {including from an EDI perspective). This has informed tho next stage of trustee recruitment for 2025-2026. Trustees Induction and Training Ati trustees are provided with relevant doGuments including the Charity Commission guidan "The Essential Trustee" Generally, Trustees are familtar with the practical work of the Charity prior to appointment. New Trustees . meet with the senior. leadership.team and fellow Tnjstees. to familiarise themselves.with the work and structure of the Charily and the obligations of Trustees in line with an inducaion programme. Board Perfomiance As part of Ihe governance model, performan review principles and prosseS have been set for the Board of Trustee5 in 2025 to enable it to review its performance in a robust manner going forward. There wll be an annual report to full board on governance matters. Diversity Carers. Resource pride5 Itself on offering a service to all carers and vulnerable people regardless of their ethnicity. age, gender or sexual orientation. The Board of Trustees works hard to reflect the diversity of the population Carers. Resource seNes in Its membèrship, and where appropriate. specifically looks for new members who can bring an added dimension to the membership of the Board.
THE CARERS, RESOURCE TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Details of organisational structure and how decisions are made Strategic decisions are taken by the Board of Trustees. advised by tnanagement. which meets formally at least six times per annum. The Trustee Board meets with the auditors to disCsS their findings. At other times the Trustees will be involved in deasion making andlor advising management as eSsary. Operational matters and day-to-day decision making are vested in the Chief Executive Officer (CEO) and supporting staff. Arrangements for setting pay of key management personnel The key management personnel are the CEO and Heads of Sorvicè wtth authorilylresponsibility for planning, directing and controlling activities. Remuneration for the key management personnal is revlewed by.the Board of TTUStees in line with the annual pay reviews {paid from April). Further appraisals (e.g. probationary review. 2-year review) are paid in line with the pay policy, and again reviewed by the Board of Trusteos. Auditor ' In accordance with the company's articles. a resolution proposing that Holeys Llmited be reappointed as auditor of the company will be put at a General Meeting. Disclosure of information to auditor Each of the trustees has confirmed that there is no information of which they are aware which is relevant to the audll, but of which the auditor is unaware. They have further confirmed that they hav6 taken appropriate steps to identify such relevant information and to establish that the audltor Is aware of such information. The trustees. report was approved by the Board of Trustees. Elizabeth Jones (Chair) Trustee 2 December 2025 11
THE CARERS, RESOURCE STATEMENT OF TRUSTEES. RESPONSIBILITIES FOR THE YEAR ENDED 31 MARCH 2025 The trustees. who are also the directors of The Carers. Resou for the purpose of company law, are responsible for preparing the Trustees. Report and the financial statements in accordance with applicable law and Uniled Kingdom Accounting Standards (United Kingdom Generally Accepted Acu)unting Praclicel. Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources. including the income and expenditure. of the charitable cnmpany for Ihat year. In preparing these financial statements, the trustees are required to= select suitable accounting policies and then apply thèm (x)nsistenUy. observe the methods and principles in the Charities SORP; make judgements and estimates that are reasonable and ptudent- State whether applicable UK Accaunling Standards have beon followed, subject to any material departures disclosed and explained in the financial statements., and prepare the financial statemenls on Ihe going concern'basls unless11 Is Inappropriat& to pr8sume that the chartty wtll continue in operation. The trustees are responsible for keeping adequate accounting records that dlsclose wllh reasonabla accuracy at any tim8 the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charily and hènce for taking reasonable steps for the prevention and delection of fraud and other iegular1ties. 12-
THE CARERS, RESOURCE INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF THE CARERS. RESOURCE Oplnion We have audited the financial statenents of The Carers, Resource (the 'Gharity'l for the year ended 31 March 2025 which comprise the slalement of financial activitias, tha balance sheet. the statement of Gash flows and notes lo the financial statements, inGluding significant accounling policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards. including Financial Reporting Standard 102 The Financial Reporting Standard applicable in Ihe UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practlc8}. In our opinion, the financial statements: give a true and fair view of the stale of the charitable company's affairs as at 31 March 2025 and of ils incoming resour$ and application of resources, Including Its Income and expenditure, for the year then ended; have been properly prepared In accordance with Unlted Kingdom Generally Accepted Ac¢ountlng Practi,, and have been prepared in accordance with the requlrements of the Compani8s Act 2006. Basls for oplnlon We conducted our audll In 8ccord8nce wSth Internatlonal Standards on Audlllng {UK} IISAS (UKI) and applScable law. Our responsibilities under those standards are further described in the Auditors responsibilities for tho audil ol the finanGi&I statemenls secllon of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of Ihe financial statements in the UK, including th6 FRC'S Ethical Sl8nd8rd, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Concluslons relatlng to golng concern In auditing the financial statements, we have concluded that the trustees, us6 of the golng concam basls of accounting in the preparation of the financial statements is 8ppropri8te. Based on the work we have performed, we have not identified any material uncertaintie5 relating to events or condition5 that, individually or collectively, may cast significant doubt on the charity's ability to continue as a going concem for a period of at18ast twelv8 months from wh8n the financial stat8m8nts ar8 authorised for Issu8. Our responslbllllles and the r8sponslbllltles of the trustees wlth respect to golng concern are described In the relevant sections of this report. other Information The oth8r information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. The trustees are responslble for the other Informatlon conlalned within the annual report. Our opinion on th& financlal slalemonls d06s nol cover the other Informallon and, except to the extent otherwise explicitly staled in our report. we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and. in doing so, consider whether the other information is materially inconsistent with the financial slalemenls or our knowledge obtained In the course of the audlt, or olhemise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstalements, we are required to determine whether this gives rise lo a material misstalement in the financial statements themselves. If, based on the work we have performed. we conciude that there is a material misstatement of this other Information. we arè required to report that f8Ct. We have nothing to report in thls regard. Oplnlons on other matters prescribed by the Companles Act 2006 In our opinion, based on Ihe work undertaken in the coutse of our audit= the informatlon given In the trustees, reporl for the finan(aal year for which the financial staternents are prepared, whlch includes Ihe directors. reporl prepared for the purposes of company law, is consistent with the financial statements., and the dlrectors, report Included wlthln the trustees. report has been pr8par8d in accordance with 8ppli¢able18gal r8quirements. 13-
THE CARERS, RESOURCE INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF THE CARERS. RESOURCE Matters on which we are requlred to report by exception In Iha light of the knowledge and underslandlng of Ihg charity and Its enwronment obtalned in the course of the audit, we have not identified materfal misstatoments in the director5, report Included within the trustees, report. We have nothing to report in respect of the following matters in relation to which the Companlgs Act 2006 requires us lo report to you if. In our oplnion: adequate accounting records have not been kept, or returns adequate for our audit have not been received from branche5 not vlslted by us; or the financial statements are not in agreement with Ihe accounting recx)rds and returns., or certain disclosures of trustees, remuneration specified by law are not made. or we have not recelved all the inform8llon and explanations we require for our audlt,. or tha trusteos were not entitled to prepare the flnandal statements In accordance wilh tha small companl8S reglme and take advantage of the small companles, exemptions in preparlng the trustees, report and from the requirement to prepare a slralegic report. Responslbllltles of trustees As explalned more fully in the statement of trustees, responslbllities, the trustees, who are also th8 directors of the tharity for tho purpose of company law, are responslbl8 for the preparatlon of the finan¢lal statements and for belng sallsfied Ihat they give a true and fair view. and for such internal control as the trustees determing is necessary to enable the preparation of financlal slalements that are fm from material mlsstatement, whether due to fraud or error. In preparlng tha financial statements, the trustees are responsible for assessing the Charftls ability lo contlnue as a going concern. disclosing, as applicable. malters related to going conc8rn and using the going concem basis of accounting unless the Iruslees either intend to liquidate the charitable company or to cease operations, or have no raallstlc altarnative but lo do so. Auditor's responslbllltlas for the audit of the flnanclal statemants Our oblectlves are to obtain aSOnable assurance about whether the finandal statements as a whole are free from material misstatement, whether due to fraud or error. and to issue an auditols report that includ8s our opinion. Reasonab18 assurance is a hlgh lével of assurance but Is not a guarantee that an audit conducted in accordance with ISAS (UK) wlll always detect 8 materlal mlsststement whan It exists. Mlsstatements can arlse from fraud or error and are con8ldered malerlal If. Indlvldually or In the aggregate, they Could reasonably b8 expected to Influence the economic declslons of user8 taken on the basis of these financlal statements. The èxt8nt to which our procedures are capable of detectlng. Irregularities, Includlng fraud, Is detalled below. The engagemont. partner ensured that the engagement 18am collectively had the appropriate Competence, capabilities and skllls to Identlfy or recognise noTrcompliance th applicable laws and regulations: We Identlfled the laws and regulations applicable to the company through discussions with dlrectors and oiher management. and from our comm8rcial knowledge and e%perfen of th8 care sector; We focused on specific laws and regulations which we consldered may have a dlr8ct material effect on the financlal statements or the operatlons of the company. including the Companies Act 2006, FRS .102, Charities SORP, data protection. an15-brlbery and emptoyment: We assèssed the extent of compliance wilh the laws and regulations identifled above through making enqulries of management and inspecting legal correspondence; and these were communicated wthin the audit team regularly and the team remalned alert to Instances of non-compllance throughout the audit. 14-
THE CARERS. RESOURCE INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF THE CARERS. RESOURCE We assessed the susceptibility of the companys financlal statements to material misstatement, Including oblainlng an understanding of how fraud might occur by: Making enquiries of management as to where they con51dered there was susceptibility to fraud. their knowledge of actual, suspected and alleged fraud. Considering the internal controls in place to millgate risks of fraud.and non-compliance with laws and regulations. Auditing the risk of management override of controls, including through testing journal enlrias and other adjustments for appropriateness. and evaluating the business railonale of significant transactions outslda the normal coursé of business. We assessed whether judgem6nls and assumptions made in detemiining the accounting estimates were Indlcative of potential b5as and investigat6d the rationale behind signlficant or unusual tran$8Ctions. In response to th8 risk of Irregularilies and non-compliance with laws and regulations, we designed procedures Ich Included, but We not limited to: Agreeing financial statement disclosures to underlying supporting documentation. Reading the mlnutes of meetlngs of those charged with goveman¢e', Enqulring of management and those charged with govemance as to actual and potentlal 1Stigation and clalms. Because of the inherent limitations of an audit, there is a risk that we w(11 not detect all irregularities, including those leadlng to a material misstatement in the ftnancial statements or non-compliance with regulation. This risk increas8S the more that compllance wilh a law or regulation is removed from the events and transactions reflected in the financial slatemenls, as we will be lass likely to become aware of inslances of noTrcompliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealmanl, forgery, collusion, omisslon or mlsrepresenlation. We comrnunicate with those charged wf(h governance regarding, among other mallers, lh& planned scope and tlmlng of the audlt and slgnificant audit finding5, including any significant defl¢iencies in internal control that W8 identlfy durlng our audit. A further description of our responslbllitles Is available on the Financial ReportSng Councll's website at.. https:11 www.frc.org.uklaudllorsresponsibllltles. Thls description forms part of our audltor's report, Use of our report This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companles Act 2006. Our audil work has been undertaken so that we might state to the charita18 company's members those matters we aré rèquired to slate to them in an auditor's rèport and for no other purpose. To the fullest èxtent permitted by law, we do not accept or assume responsibility to anyone other than the charitabSe company and the charitable companls members as a body, for our audit work, for this report, or for the opinions we have for Joseph Baker BA FCA (Senlor Statutory Auditor) For and on behalf of Holeys Limited, Statutory Auditor Chartered Accountants Stuart House 15117 North Park Road Harrogate North Yorkshire HG1 5PD 2 December 2025 15-
THE CARERS, RESOURCE STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2025 Unrestricted Restricted funds funds 2025 2025 Total Unrestricted Restricted fund5 funds 2024 2024 Total 2025 2024 Notes as restated as restated Income from: Donations and legacies Charitable activities 75.135 2.089 77,224 2.948.260 1.370.369 4.318,629 154,581 154.581 2,787,228 1,474,409 4.261.637 Total income 3.023.395 1,372,458 4.395.853 2,941,809 1,474,409 4.416,218 Expendlture on: Ralsing funds Charitable activitie5 1,289 1,289 2,934,060 1.438.712 4.372.772 5,452 5,452 3.671.018 1.427,772 5.098.790 Total expendlturo 2,935,349 1.438,712 4,374.061 3.676.470 1,427,772 5.104.242 Net Incomel(expendlture) 88,046 (66,254) 21,792 (734,661 } 46,637 {688.024) Transfers betwéen funds (20.694) 20.694 4,811 (4,811) Net movement In funds 67,352 (45,560) 21,792 (729.8501 41,826 {688.024) Reconciliation of funds: Fund balancas at 1 April 2024 (486,321) 208,869 (277,452) 243.529 167,043 410.572 Fund balances at 31 March 2025 (418,969) 163.309 (255,660) (486,3211 208,869 {277.452) The statement of financial activities includes all gains and losses recognised in thè year. All income and expenditure derive from contlnulng acllvities. 16-
THE CARERS, RESOURCE BALANCE SHEET ASAT 31 MARCH 2025 2025 2024 as restated Notes Fixed a55et5 Tangible assets 12 44,922 86.977 Current assets Debtors Cash at bank and in hand 13 317.776 589.084 264,911 440,135 906.860 705,046 Creditors: amounts falling due within one year 15 {1,176,896) (1,069,475) Net current liabilities {270,036} (364,429) Total assets less current Ilabllities (225,114) (277.452) Creditors: amounts falling due after more than one year. 16 (30,546) Net liabilities (255,660) (277,452) The funds of the charlty Restricted income funds Unrestricted funds 19 20 163,309 (418,969) 208,869 (486,321) (255,6601 (277,452) The financial ststements were approved by the trustees on 2 December 2025 YQ Elizabeth Jones {Chair) Trustee ' Company registration number 03054273 (England and Wales) 17-
THE CARERS. RESOURCE STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2025 2025 2024 Notes Cash flows from operating activities Cash generated froml(absorbed by) operations 25 44,120 {49,383) Investing activities Purchase of tangible fixed assets (2.384) 149.974) Net cash used in investing activities (2.384) {49,974) Financing activities ProedS frorn borrowings Repayment of borrowings 140,000 (32.787) Net cash generated from financing activities 107,213 Net increasel(decreasel in cash and cash equlvalents 148.949 (99,357) Cash and cash equlvalents at beginning of year 440,135 539.492 Cash and cash equlvalents at end of year 689,084 440.135 18-
THE CARERS, RESOURCE NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Accounting policies Charity information The Carers, Resource is a private company limtted by guarantee incorporated in England and Wales. The registered office is 3 Grove Park Court. Harrogale. HG14DP. 1.1 Basis of preparation The financial statements have been prepared in accordance with the charity's governing document. the Companies Act 2006, FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" {"FRS 1Q2'1 and the Charities SORP "Accounting and Reporting by Charities.. Statement of Recommended Practice applicable lo charitie5 preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)" (effective 1 January 2019}. The charity is a Public Benefit Entity as defined by FRS 102. The flnanclal statements are prepared in sterling, which is the functional currency of the charity. Monetary amounts in these financial statements are rounded to the nearest £. The financial statements have been prepared undar the historical cost convention. The principal accounting policies adopted are set out below. 1.2 Prior period error During the year, the Trustees identified grant income that had been accounted for in the incorr&ct perlod amounting to £89,965. The effect of this was to understate deferred income and overstate income by £10,377 in 2024 and £79,588 in prior periods. 1.3 Golng concern The financial statements have been prepared on a going conrn basis as the trustées believe that no material uncertainties exist. The trustees have considered the level of funds held and the expected level of income and expenditure for 12 months from authorising these financial statements. The budgeted Income and expenditure, together wlth our cash flow projections are sufficient to indicate that the charity Is able to Gontinue as a going concern. At the time of approving the financial statements. the trustees have a reasonable expectation that the charty has adequate resources to continLte In operational existen for the foreseeable future. Thus the trugtees continue to adopt the going concern basig of accounting.in preparing the financial sL9tements. 1.4 Charitable funds Unrestricted funds are available for use at the.discretion of the Trustees irt furtherance of the general objectives of the Charity and which have not been designated for other purposes. Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. The aim and use of each designated fund is set out in the notes to the financial stalements. Restricted funds are funds which are to be used in accordance wilh specific restrictions imposed by donors or which have been raised by the Charity for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes to the financial statements. Restricted funds are subject to specific conditions by donors or grantors as. to how they may be used. The purposès and uses of the restricted funds are set out in thè notes to Ihe finanGial statemenls. Endowment funds are subject to specTFic conditions by donors that the capital must be maintained by Ihe charity. 19-
THE CARERS, RESOURCE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Accounting policies (Continued) 1.5 Income All incoming resources are included in the Statement of Financial Activities (SOFA) when the Charity is legally entitled to the income afler any performance conditions have been met, the amount can be rneasured reliably, and it is probable that the income will be received. For dDnations to be recognised, the Charity will have been notified of the amounts and the settlement date in writing. If there are conditions attached to the donation and this requires a level of performan before entitlement can be obtained. then income is deferred until Éhose conditions are fully met or Ihe fulfilment of those conditions is within Ihe control of the Charity and it is probable that they will be fulfilled. Donated facilities and donated professional servi$ are recognised in income at their fair value when their economic benefit is probable. it can be measured reliably. and the Charity has Gontrol over the item. Fair value is determined on the basis ofthe value of the gift to the Charity. For example, the amount the Charity would b& willing to pay in Ihe open market for such facilities and services. A corresponding amount is recognised in expenditure. No amount is included in the financial stalaments for volunteer time in line with the Charities SORP (FRS 102). Further detail is given in the Trustees. Annual Report. Incorne from trading activities includes income eamed from fundraising 'events and trading activities to raise funds for the Charity. Income is received in oxchange for supplylng goods and servlces In order lo ralse funds and is recognised when entitlemenl has occurred. Income from the provision of charitable services and government and other grants is recognised at fair value when the Charity has entitlement after any performance condillons havè been met, it is probable thal the income will be received and th& amount can bè maasured rellably. If 8ntitl8mènt Is not met, then these amounts are deferred. Investment income is earned on bank deposits and is recognised in the period in which it is receivable. Cash donations are recognised on receipt. Olher donations are recognised On the charity has been notified of "the donation, unless performance conditions require deferral of 'the .arriount. Income tax recoverable in relatlon tts donations ceiVed under Gift Aid or deeds of covenant is recognised at the time of the donation. Legacies are recognised on receipt or othemise if the charity has been notified of an impending distribulion, the amount is known, and receipt is expected. If the amount is not known, the legacy is treated as a contingent asset. 1.6 Expenditure All expenditure is accounted for on an accruals basi% and has been classtfied under headings that aggregate all costs related to the category. Expendilure is. recognised where there is a legal or constructive obligation to make payments to third parttes, it is probable that the setllement will be required and the amount.of Ihe obligation can be rneasured reliably. It is categorised under the following headings.. Cosls of raising funds., and Expenditure on charitable activities. Irrecoverable VAT is charged as an expense againsl the activity for which expenditure arose. -20-
THE CARERS. RESOURCE NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Accounting policies (Continued) Support C05t5 allocation Support costs are those that assisl the work of the Charity but do not directly represent charitable activities and include office costs, professional fees and govemance costs. They are incurred directly in support of expenditure on the objects of the Charity and include project management carried out at the Charitws Headquarters. Where support costs cannot be direclly attribuled to particular headings they have been allocated to cosl of raising funds and expenditure on charitable activities on a basis consistent with use of the resources. Fund-ralslng costs are those incurred in seeking voluntary contributions and do not Include tha costs of disserriinating information in support of the charitable activities. The analysis of these costs is included in note 7. 1.7 Tangible fixed assets Tanglblè fixed assets are initially measured at cost and subsequently measured at Cost or valuatlon, not of depreciation and any impairment losses. Depreciation is recognised so as lo wrfte off the cost or valuation of assets less their residual values over their. useful lives on the following bases-. Fixtures and equipment Over 3 to 6 years straight line The gain or loss arising on the disposal of an asset is detemiined as the dlfference between the sale proceeds and the carrying value of the asset. and Is recognised in the statement of financial activities. 1.8 Impaimient of fixed assets At each reporting end date, the charity reviéws the carrying amounts of its tangible assets to determine whether there is any indication that those assets have suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is estimated in order to determine the extent of the impa5rment loss (if. any). 1.9 Cash and cash equivalents Cash and cash equivalents include cash in hand, deposits held at call with banks, other short-term liquid investments with original maturities of Ihree Tnonths or less. and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities. 1.10 Financial instruments The charity has elected to apply.the provisions of Section 11 'Basic Financial Instruments, and Seclion 12 'other Financial Instruments Issues, of FRS 102 to all of its financial instruments. Financial instruments are recognised in the charity's balance sheet when the charity becomes party to the contractual provisions of Ihe instrufflent. Financial assets and liabilities are offset. with the net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised aTnounts and there is an intention lo settle on a net basis or to realise the asset and setue the liability simultaneously. Basic financial assets Basic financial assets, which include debtor5 and cash and bank balances. are initially measured at transactlon price Including transaction costs and are subsequently carried at amortised cost using tha 8ffeciiva interest method unless the arrangement constitutes a financing transaction, where the transaction is measured at the present value of Ihe future receipts discounted at a market rate of interest. Financial assets . classified as receivable within one year are not amortised. 21
THE CARERS, RESOURCE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Accountlng policies (Contlnued Basic flnanclal Ilabllltles Basic financial liabilitles, Includlng creditors and bank loans are initially recognlsed at transaction price unless th8 arrang6ment constitutes a financing transaction, there the debt instrumant is measured at the present valua of the future payments discounted at a market rate of Intérest. Financial liabilities classlfied as payable within one year aré not amortised. Debt instruments are subsequently carried at amortised cost, using the effective Interest rate method. Trade creditors are obllgatlons to pay for goods or services that have been acqulred In the ordinary course of operations from suppliers. Arnounts payable aré classified as current liabilities if payment is due within ona year or less. If not, they are presented as non-current Ilabllltl6s. Trade creditors are recognlsed initially at transaction price and subsequently measuréd at amortised cost uslng the effective interest method. Derecognltion of financial liabllitles FinanGial liabilities ar9 der8cognised when the charity's contractual obllgatlons expSre or ar8 disch8rged or cancelled. 1.11 Taxatlon The Charlty Is an exempt charity wlthln the meaning of schedule 3 of the Charltles Act 2011 and Is consldered lo pass the t8Sts s8t out in Paragraph 1 Schedule 6 of the Finance Ad 2010 and therefore it meets the definilion of a charitable company for UK corporation tax purposes. 1.12 Employee beneflts The cost of any unused holiday enliliement Is recognls8d In the period In whlch the employee's services are received. Termination beneflts are recognlsèd Imm8dlately as an expense when the charlty18 demonstrably commllted to terminate the employment of an employee or to provlde temilnatlon benefits. 1.13 Retlrement beneflts Payments to defined ¢ontributlon re15rement b8n8fit schemes are charged as an expense as they fall du8. Crftlcal accounting estimates and Judgements In the application of the charity's accounting policies, the trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and Ilabllities that are not readlly apparent from other sources. The estimat8s and assocSaled assumptions are based on h5storScal experience and oth8r faclors that are nSIdered to be relevant. Actual results may dlffer from these estlmates. The estlmates and underlying assumptions are revlewed on an ongoing basls. Revlsions to accounting estimates are re¢ognlsad In the pérlod In whlch the estimate Is revlsed where the revision 8ffe¢ts only that period. or in the period of the revision and future parlods where the revision affects both current and future periods.
THE CARERS, RESOURCE NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Income from donatlons and legacies Unrestricted Restricted funds funds 2025 2025 Total Unrestricted Restricted funds funds 2024 2024 Total 2025 2024 Donations and gifts Legacies 32.838 42.297 2.089 34,927 42,297 108.603 45.978 108.603 45,978 75.135 2,089 77,224 154.581 154.581 In¢om8 from charltable actlvltles Unreslrlctèd Restricted funds funds 2025 2025 Total Unrestrfcted Restrlcted funds funds 2024 2024 Total 2025 2024 Income from charltable actlvltles Carer support 1,894,972 1.370.369 3,265,341 Care@ 1,053,288 1,053,288 1,718,454 1,474,409 3,192,863 1,068,774 1,068,774 2,948,260 1,370,369 4,318,629 2,787,228 1,474,409 4,261,637 Expendlture on ralslng funds Unrestrlcted Unrestrfcted funds funds 2025 2024 Fundralslng and publlclty Other fundraising costs 1,289 5,452 -23-
THE CARERS, RESOURCE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Expenditure on charitable activities Expenditure Expenditure .on on charitable charitable activities activities 2025 2024 Direct costs Staff costs Travel Carer activities Recruitment and advertising Bad debt expense Other direct costs 3.390,948 75,348 54,963 15.072 4.023,426 119,984 66.356 31,369 93 228.301 206.484 3,742,815 4.469.529 Share of support and governance costs (see note 7) Support 629,957 629.281 4,372,772 5.098,790 Analys18 by fund Unrestricted funds Rèstricted funds 2,934.060 1,438.712 3.671.018 1.427.772 4,372.772 5.098,790 Support costs allocated to aotivities 2025 2024 Depreciation Premises Utilities Printing, stationery & postage Insurance Professional fees Repairs and maintenance Equipment Communications Interest and fines staff training Governano costs 44,439 146,121 66,673 25,512 42.822 70,495 9,150 68,253 42,465 11,573 10,987 91.467 45.477 172,664 59,498 54,228 30.310 15.687 5.540 112.371 38,257 23,627 24.989 . 46.613 629.957 629,261 Analysed between: Expenditure on charil8ble adlvlti&s 629,957 629.261 -24-
THE CARERS, RESOURCE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Net movement in funds 2025 2024 The net tnovement in funds is stated after chargingl(crediting): Fees payable to the charity's audilor.. for the audit of the charity's financial statements - for olher financial services Depreciation of owned tangible fixed assets Loss on disposal of tangible fixed assets 31,000 13,500 44,091 348 9,500 3.000 45.477 Trustees None of the trustees (or any persons connected with them) received. any remun&ratlon or benefits from the charity during the year. 10 Employees The average monthly number of employees during the year was: 2025 Number 2024 Number Information Development Administration Carer support officers Children & families Training .Volunte@rlng Case workers 13 58 11 19 48 16 75 74. Total 163 205 Employment costs 2025 2024 Wages and salaries Social security casts other pension costs 3,081,155 229,845 79,948 3,650.431 274,788 98,207 3,390,948 4.023,426 Redundancy and temiination payments totalling £83.177 (2024." £Nil) were made in Ihe reporting period. -25-
THE CARERS. RESOURCE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 10 Employees (Continued) The number of employees whose annual remuneration was more than £60,000 Is as follows.. 2025 Number 2024 Number £60,000 to £70,000 Remuneratlon of key management personnel The remuneratlon of key management p6rsonnel was as follows: 2025 2024 Aggregate compensatlon 290,070 346,052 11 Taxatlon The charlty Is exempt from taxatlon on Its actlvities because all Its income Is applled for charttable putposes. 12 Tanglble flxed assets FlxtureB and •qulpmBnt Cost At 1 April 2024 Addltlons Disposals ' 410,123 2,384 {966) At 31 March 2025 411,541 Depreclatlon and impalnnent At 1 April 2024 Depreciation charged in the year Eliminat8d In respect of dlsposals 323.146 44,091 (818) At 31 March 2025 366,619 Carrying amount . At 31 Mar¢h 2025 44.922 At 3.1 March 2024 86,977 -26-
THE CARERS, RESOURCE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 13 Debtors 2025 2024 Amounts falling due within one year: Trade debtors other debtors Prepayments and accrued income 168,713 4,302 144,761 105.281 2.194 157.436 317,776 264.911 14 Loans and overdrafts 2025 2024 Oiher laans 107,213 Payable within one year Payable after one year 76.667 30.546 15 Creditors: amounts falling due wlthln one year 2025 2024 Notes as restated Borrowings Other taxation and social security Government grants Tradè Creditors Other creditors Accruals and deferred income 76,667 99,678. 595,293 214,870 52,188 138,200 255,790 298,184 260,842 104,580 150.079 17 1,176,896 1.069.475 16 Creditors: amounts falling due after more than one year 2025 2024 Borrowings 30,546 17 Government"grants Defeed income is included in the financial statements in respect of funds recelved In advanc8 for unearned income from performance related grants. -27-
THE CARERS. RESOURCE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 17 Government grants (Continued) 2025 2024 as restated Deferred income is included within= Current liabilities 595,293 298.184 Movements in the year: Deferred income at 1 Aprfl 2024 Released from previous periods Resources deferred in thè y&ar 298,184 1298.184) 595.293 321,227 (241.639) 218.596 Deferred income at 31 March 2025 595,293 298,184 18 Retirement benefit schemes 2025 2024 Defined contribution schemes. Charge to profit or loss in respect of defined contribution schemes 79,948 98,207 The amounts above 8re all allocated to unrostrldad funds. The charity oparates a def]ned contrlbutlon panslon scheme for all qualifwng employees. The assets of the scheme are held separately from those of the charity in an independently administered fund. The defined contribution liability as at 31. March 2025 is allocated to unrestricted funds and amounted to £17,325 (2024- £26,277). -28-
THE CARERS. RESOURCE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 19 Restricted funds The restricted funds of the charity comprise Ihe unexpended balances of donations and grants held on trust subject to specific conditions by donors as to how they may be used. At 1 April 2024 Incoming resources Resources expended Transfers At 31 March 2025 Airedale and Craven CCT North Yorkshire Home from Hospital Personal Support Navigator Tarn Moor Opportunity Daycare Fund Bradford Worth Connecting Maklng Carers Count (Men Care Too) Bradford HAF Funding Flome from Hospital ' Carers Sittingrrime Off. MAST Project 6 Bradford North Yorkshire Autlsm Peer Mentoring Hammerton Harrogate Wellbeing Activities Ilkley Round Table Rotary Club of Ilkley ABCD Wharfedale Bingley Bubble Mini Hub Carers Hospltal Discharge Tool Kit Carers Transport Feast Funding Harrogate and Selby Young Carers Inner Warrior Local Community Support Grant Parent Carer Voice Parenl Carer Work Bradford Bramall Foundation Digital Inclusion Stronger Starts Selby stronger Starts Craven Creative Lives Active Travel Selby Coffee Moming ICB Micro Grant Digilal Social Care Better Care Fund 48,073 117.644 (117,449) 48.268 27,611 1.841 2.800 5.137 2.374 471.250 147.291 (448.2961 (149.303) 50,565 171 2.800 (5,137) 250 (2.624) 26.025 9.504 11.380 254.300 131.473 69.915 (35.529) (11.380} (279,094) (141,738) (71.937) 24,794 866 9.399 29,458 27.436 15,000 (15.000) 3,825 734 1,000 1,869 (1.169) (209) (582) (899) (4,200) 2.656 525 918 970 500 4.200 5,000 4.050 954 (5,000) (4,050) (1,919) 2,183 1.218 10,000 886 85 (2,496) {420) 7.589 466 2,490 5,620 4,723 11.905 {14,395) (5,620) {25,587) {20,000) (22,973) (103) 21,600 20.000 39.913 1.000 1.125 400 4.400 887 616 7.000 43,637 736 16.940 897 1,125 200 (200) ..(4,400) (8871 (6161 {7,0001 (43.6371 208.869 1,372,458 (1.438.712) 20,694 163,309 -29-
THE CARERS, RESOURCE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 19 Restricted funds (Continued) Previous year: At 1 April 2023 Incoming resources Resources expended Transfers At 31 March . 2024 redale and Craven CCT North Yorkshire Home from Hospital Personal Support Navigator Tarn Moor Opportunity Daycare Fund Bradford Worth Connecting NHS Charities man9 Carers Counl (Men Care Tool Bradford HAF Funding Br8dford - Carers Assessment Home from Hospital Carers sittinglme Off Bramall Foundation MAST Project 6 Bradford North Yorkshlre Autism Peer Mentoring Hammerton Harrogate Wellbèlng Activlties Ilkley Round Tabla Theatre Trips Rotary Club of Ilkley ABCD Wharfedale Blngléy Bubble Mini Hub Carers Hospital Discharge Tool Kit Carers Transport- Feast Funding Harrogate and.Selby Young Carers Innerwarrior Local Community Support Grant NHS West Yorkshire BYC Microgrant Parent Carer Voice Parent Carer Work Bradford Rotary Club Keighley Skipton Library Better Care Fund 30.744 89.758 (72.429) 48,073 6.385 31.321 2.905 7.551 41,796 3,674 489,082 137,849 {467.856) {167.329) (105) {2.414) {108,519) 27.611. 1.841 2.800 5.137 2.374 70.000 (903} (3.674) 23.637 2.730 16.300 52,734 22.847 (50,346) (25,577) (16.300) (254.380) (117.773) (20.000) (61.377) 26,025 254,380. 127,172 20,000 90,835 9,399 29,458 20.¢)00 (5,000) 15.000 4.000 800 1,000 1,000 2.000 2.050 (175) (66) (864) 3,825 734 (136) 1,000 1,869 (131) (2,050) 5,000 4,050 954 5,000 4,050 954 10.000 1.100 10,000 886 (214) 11.141 (8,651) 2,490 (202) 202 5.620 6,000 150 150 44,737 5.620 4,723 (1,277) (150} (150) (44.737) 167.043 1,474,409 {1.427.772) (4,811) 208,869
THE CARERS. RESOURCE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 19 Restricted funds (Continued) Purposes of restricted funds a) Airedale and Craven Collaborative Care Teams This contract was awarded to provide carer specialist services across all of the"general practices in Airedale. A targe portion of it was subsumed in the Integrated Carer Services contract which was competitively tendered in tnid-2014. Carers, Resource was successful in winning the ICS. Carers, Resource continues to re1ve the remaining portion of the former funding to provide additional specialist carer support. We are raising awareness of the role and needs of carers and encouraging health cart staff to work in partnership with others lo better support ¢arer5. b) Home from Hospital Bradford Funding to provide a support service for people discharged from hospital after a lengthy stay. but generally withoLJt any support package in place, has been reIved for many years. It operates across all hospitals in the Bradford District and is a community based service. cl North Yorkshlre Home from Hospital This contract was awarded at the end of 2017 for a start date of the 1 April 2018,. the contract was for four years, and was succèssfully re-tendered for in 2022. Funding is to support vulnerable people racantly discharged from hospital. and to prevent 6arly re-admission. This contract works in partnership with Carers Plus Yorkshire. The geography of thls contract covers all districts of North Yorkshire. d) North Yorkshire Carers, Sitting Servlce Thls contrad uses volunteers to provide a carers short break Servi where the cared for personls SUPPOrted either in their own home or outside in order for the carer to have a break. The break Is for a short period of time (2 to 4 hours). This project is funded by North Yorkshire County Council. e) Worth Connecting The aim of the service is to introduce older people who are lonely, isolated, and digltally excluded to IT. so that they are able to communicate using Skype, e-mails etc thus enabling them to communicate with others and to ald thèm in day-to-day tasks such as shopping. ordering prescriptions etc. f) Bramall Foundatlon The Bramall Foundation donaled a sum towards the cost of services to support chlldrèn and young people with autism. This has helpad to support young carers. parent carers and to enable us to run trips and . activities. g) Tarn Moor Trust A grant received for drimng lessons and refresher lessons for Carers of all ages but living withn Skipton Parish only. h) Opportunity Daycare Fund This fund has been used to focus on the development of support groups for carers specifically in Ihe Shipley and Bradford East areas by employing a group development worker." i) Better Care Fund Since July 2013, money from the Better Care Fund has enabled us to work with the District Nursing, Fast Response, Community Rehabilitation and Long Temi Conditions Nursing Teams, across the Harrogate and Rural District," to identify and support carers. This has been a highly sucSsful initiative and has resubted in now working closely with the newly formed Community Care Teams and GP practices. -31
THE CARERS, RESOURCE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 19 Restricted funds (Continued) j) Bradford Household Support Fund The Household Suppari Fund is central govemment funding given to Local Authorities to distribute to hdp families and individuals struggling with .the cosl of living. There have been several rounds of the HSF. and Bradford Council allocated a proportion of Ihe fund to Carers, Resource to distribute to carers and their families. Grants of up to £300 go towards essential household items and repair; or supermarket vouchers to help with the cost of food shopping. Locality Workers submit re(xJmmendations. to be approved by managers and a Panel. k) Local Communlty Support Grant The projecl allowed groups of carers and their Cared for to spend time at the allotment where they can be involved in tending to the Spa or just socialise in the natural surroundings. the allotment was used by carers and cared for of all ages. The funded worker left Carers Resour in August 2023. and the allotment was passed back to the council. With the agreement of the funders the remaining grant was used to support a number of new unpaid carer groups and initiative5 in Bradford Dlstrlct. l) Making Carers Count (Men Care too) The 'Men Care Too, project was launched to improve the wellbeing of male carers, who mak8 up mora than 40 per cent of unpaid carers.. It gives them the Chan to lake part in activities, meet other male carers. and support each othar. m) MAST project 6 Bradford Thls project provldes a Muttl Agency Support Team senAce In the Bradford Royal Infirmary and Alredale General Hospital and in the community. The focus is on getting the right services in place for people on dlscharge, and worklng wlth those In Ihè ¢ommunlty who ne6d supFK)rt to reduce the number of unnesSary re-admissions to hospital. 11 supports people with challenges who no longer have a clinical need to remain in hospital but need ongoing support due to tha challenges they face in relalion to mental ill health. alcohol misuse or frailty in older age. n) Carer Support Navigator This project aimed to measure the impact of embedding Personal Support Navigators (Age UK) and Carer Support Navigators (Carers, Resource) roles within identified community nursing teams. specifically focussing on the direct impact on the demand for. and dependency on these dinical staff through their intervenlions with Carers {Carers' Resour) and the patient (Age UK). o) Stronger Starts (Selby and Craven) This project relates to the.Tesco.Blue token"stheme to support" activities and groups for Young Carers in the Selby and Craven areas. p) Digital Inclusion The Carers Digital Inclusion Project is funded through the Accelerating Refonm Fund {ARF). The focus is to support digitally excluded carers to get them using online serViS confidently and safely including supporting carers to develop the skills they need to allow them to utilise online.tools to lead a more independent and empowered life. q) Creative Lives Thls project related to the Clty of Culture Bradford 2025 grant, we are running 2 wickerlwillow Wving sesslons for carers In Bradford using the micro granL -32-
THE CARERS, RESOURCE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 19 Restricted funds {Continued) r) Active Travel This project relates to a programme of walks for carers. s) Selby Coffee Morning This is a peer support group for carers in the Selby area. t) ICB Micro Grant This project relates to Bradford 2025 Do Your Thing - City of Culture with 2 sessions of basket weaving. ul Dlgltal Soclal Care This project assists with the implementation of a digital social care record system. Unrestricted general funds include: a) Care@ Crossroads Care (Airedale and Bradford) provided care for over 20 years and in 2013 was absorbed by Carers, Resource. Its assets and liabilities r& transferred to the Carers, R8sourc8 Wlth eff8Ct from 1 Aprll 2013 and services aro open to anyon6 over the age of 18 who requires social care support in the areas where we operate. Funding for our setvices comes from a variety of sources including individuals themselves and health or social care agencies. b) Integrated Care Servlces (Bradford and Craven) Services for carers across Bradford District and Craven are pulled together in one integrated contract that ensures a comprehensive seNice for all carers, and enables our offer to be person centred and meet their individual needs. 20 Unrestricted funds the unrestricted funds of the charity comprise the unexpended balanS of donations and granls whlch are not subject to specific conditions by donors and grantors as to how they may be used. These include. designated funds which have been set aside out of unrestricted funds by the Irustees for specific purposes. At 1 April 2024 Incoming resources Resources expended Transfers At 31 March 2025 as"restated General funds (486,321) 3.023,395 {2,935,349} (20,694) (418.969) Previou5 year: (As restated) At 1 April 2023 Incoming resources Resources expended Transfers At 31 March 2024 as restated as restated as Testated General funds 243.529 2.941.809 (3,676.470) 4.811 (486.321)
THE CARERS. RESOURCE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 21 Analysis of net assets between funds Unrestricted funds 2025 Restricted funds 2025 Total 2025 At 31 March 2025: Tangible assets Current assetsl(liabilities> Long tem liabilities 44,922 (433,345) (30,546) 44.922 (270,036) (30,546) 163,309 (418,969) 163.309 (255.660) Unrestricted funds 2024 As restated Restricted funds 2024 Total 2024 As restated At 31 March 2024: Tangible assets Current assetsl(liabilities) 86.977 (573,2981 86,977 (364,429) 208,869 {486.321) 208,869 (277.452) 22 Operating lease commitments Lessee At the reporting 8nd date the charity had outstanding commitments for future minimum lease payments under non-can¢ellable operating leases, whl¢h f1 due as follows: 2025 2024 Within one year Between kno and five years 67,851 59,083 85.557 104.333 126.934 189.890 23 Event5 after the reporting date On 9th May 2025, the company disposed of the 'Care@' part of the business. Durtng the year ended 31 'March 2025. the income from this activity was £1.053.288 and it had an estimated overall deficit in the year of £339,000.
THE CARERS, RESOURCE NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 24 Related party transactions Transactions with related parties During the year the Chair of Trustees. E. A. Jones, lent the charity £40.000. Interest is payable at 3% p.a. The loan is being repaid over 12 monlhs commencing in January 2026 and the balance outstanding, includirYJ interest, al 31 March 2025 was £40.546. 25 Cash generated froml(absotbed by) operations 2025 2024 Surpluslldeficit) for the year 21,792 (688,024) Adjustments for: Loss on disposal of tangible fixed assets Depreciation and impairment of tangible fixed assets 348 44.091 45,477 Movements in worklng ¢apltal: (Increase)Idecrease in debtors (Decreasellincrease in Greditors Increasel{decrease) in deferred income 152.8651 (266.3551 297,109 228,362 387,845 (23,043) Cash generated fromllabsorbed by) operations 44,120 (49,383) 26 Analysis of changes in net funds At 1 April 2024 Cash flowsAt 31 March 2025 Cash at bank and in hand 440,135 148,949 589,084 Loans falling due within one year Loans falling due after more than one year {76,667) {30,546) {76,687>. {30,546) 440,135 41,736 481.871
THE CARERS, RESOURCE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 27 Prior period adjustment Change5 to the balance sheet At 31 March 2024 As previously Adjustment reported As re51ated CreditOTS due within one year other creditors Deferred income {94,203) (218,596). (10,377) (79,588) (104.580) {298.184) Net Liabilities (187,487) (89,965) (277,452) Capital funds Income funds Restricted funds Unrestricted funds 208.869 (396,356) 208,869 (486,321) (89,9651 Total equity (187,487) (89,965) (277,452) Changes to the profit and loss account Perlod ended 31 March 2024 As previously Adjustment As restated reported Charitable activities 4.272,014 (10,377) 4,261,837 Net movement in funds (677,647) (10,377) (688,024) -36-