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2025-03-31-accounts

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SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON (A Charitable Incorporated Organisation — Foundation Model) (Registered Charity No: 1048978)

(Company No: CE019319)

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REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

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SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON (A Charitable Incorporated Organisation — Foundation) (Registered Charity No: 1048978) (Company No: CE019319)

Report of the Charity Trustees for the year ended 31 March 2025

Contents

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SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON (A Charitable Incorporated Organisation — Foundation) (Registered Charity No: 1048978) (Company No: CE019319)

Report of the Charity Trustees for the year ended 31 March 2025

The Charity Trustees present its report and audited financial statements for the year ended 31 March 2025.

Reference and administrative information Charity Name: Sutton Borough Volunteer Bureau Operational Name: Volunteer Centre Sutton Charity No: 1048978 Company Registration No: CE019319 Registered office and operational address: 216-220 High Street, Sutton, Surrey SM1 1NU

Three existing trustees stepped down this year and we would like to thank them for their service and support to us and to the community in Sutton.

Management Committee

Mr D Ohry - Chair Mr A Hazeldine CBE, JP - Vice Chair Mrs Y McPhee JP - Company Secretary Mr V Basak - Treasurer Mr N Davies Mrs J Wright — Appointed 19" August 2024 M rr EA SmithPearce — Appointed— Appointed25'”17'" September 2024March 2025

Senior Management Team

Mrs A Maullin — Chief Executive Officer Mrs H Blythe — Sustainable Delivery Manager Mrs Louise Storey ~ Mentoring Manager Mirs Irene Jordan — Sutton Befriending Manager Mr Nick Baum — Community Support Manager

Auditors Kingston Burrowes Audit Ltd 308 Ewell Road Surbiton Surrey, KT6 7AL

Bankers Barclays Bank plc 43 High Street Sutton, Surrey SMi 1DR

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SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

Report of the Charity Trustees for the year ended 31 March 2025

1. Objects of the Volunteer Centre Sutton

1.1 During 2024 Volunteer Centre Sutton undertook a review of our objectives within our constitution and made small changes to update and include the programme work we deliver. The Charity’s objects are to advance education, community development, culture, protect health and relieve poverty sickness or distress and to promote any other charitable purpose for the benefit of the entire community in the London Borough of Sutton and the surrounding areas, by the promotion of volunteer services, in an equitable way. For these purposes, but not otherwise, the Charity shall:-

Our Vision: Building better lives through volunteering

Our Mission: Harnessing the power of volunteering to strengthen communities and create positive change.

  1. Achievements and Performance

Building Better lives through Volunteering

2.1 Supporting Infrastructure: Empowering the Voluntary and Community Sector

At the heart of Volunteer Centre Sutton’s mission is our commitment to extend the reach of the infrastructure within the charity, community and faith sector. We believe that thriving organisations lead to stronger, more connected communities. Over the past year, we have continued to provide vital support that enables local groups and organisations to grow, adapt, and deliver impact through volunteering.

Over the year we have had up to 814 organisations on our books, supporting a steady and growing network of groups that rely on our services to navigate the changing landscape of volunteering, community engagement, and service delivery. Each month, we welcome new organisations to our network, with between 4 and 11 new groups joining us monthly this year, with a total of 70 new organisations. Crucially, the number of active organisations—those with live volunteer roles—has remained strong, rising to {00 over the last quarter. This reflects a resilient borough that continues to provide volunteering opportunities, despite ongoing pressures.

In terms of role promotion and brokerage, we have seen a monthly increase in live roles, from 198 to 324, enabling volunteers to find meaningful opportunities that match their interests and skills. Behind these numbers is the practical, hands-on support we provide. Through the year we engaged in 611 one-to-one support sessions—via face-to-face meetings, emails, and phone calls—offering tailored advice on volunteer management, safeguarding, governance, and funding.

Our facilitation of 11 group sessions, such as monthly network meetings, offers peer support and shared learning opportunities that are essential to building a collaborative and informed sector.

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| 2.1 Supporting Infrastructure: Empowering the Voluntary and Community Sector Our impact is also reflected in the increased number of volunteers registered and in 2024-25 we developed ' our own Volunteer Hub, to enable an easy fast link for people to register an interest in volunteering, find the / right role and be matched to organisations. This new digital volunteer platform is providing excellent feedback : and data to enable us to track and analyse volunteer trends across the borough. Additionally, we continue to ' support micro-volunteering and one-off volunteer tasks, with a consistent flow of people stepping up to help : with time-limited needs.

SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

Report of the Charity Trustees for the year ended 31 March 2025

2. Achievements and Performance

2.2 A Strategic Lens: The State of the Sector Review

In the latter half of the year, we commissioned in partnership with Community Action Sutton a six-month external review to assess the health and direction of the charity, faith, and community sector in Sutton. This in-depth piece of work, led by independent consultants, drew on robust data and the voices of over 100 key stakeholders, including charity leaders, grassroots groups, statutory partners, and volunteers.

The resulting State of the Sector report underscored the need to develop a more cohesive ‘ecosystem’ of support, one that brings together diverse organisations through shared infrastructure, collaborative opportunities, and strategic investment. It highlighted several priority areas for development, including:

¢ improved networking and knowledge-sharing mechanisms These findings have been instrumental in shaping our strategic work for 2025 and beyond. As we move forward, we are committed to prioritising the report's recommendations—not only embedding them in our own operations but also working with partners to champion a unified and strategic approach across the borough.

Through every email, phone call, partnership, and policy workshop, we are investing in the infrastructure that underpins our sector as well as utilising our own expertise in developing volunteer led projects within Sutton.

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SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

Report of the Charity Trustees for the year ended 31 March 2025

  1. Achievements and Performance

Key Volunteer Centre Projects include:

2.3 MAPS Mentoring

From April 2024 to March 2025, MAPS Mentoring made its biggest impact yet in over 30 years of delivery — supporting more young people than ever before. This year, 228 children and young people were matched with a volunteer mentor, to be supported with weekly face to face catch ups and evaluation showing strong emotional and social outcomes.

Positive Impact on Young People

In a recent survey:

Mentors echoed this transformation, noting young people becoming more open, engaged, and hopeful.

Growth for Volunteer Mentors

This year, we highlighted the impact mentoring has on our volunteers with Mentors reporting increased confidence, patience, and leadership skills. One mentor, Tom, said: “ve gained more than I’ve given.” Another, Margaret, found the experience so life-changing that she is now retraining in children’s mental health.

Key Highlights:

Demographic Snapshot of Young People Supported through MAPS Mentoring

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SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON SUTTON

| Operating as : VOLUNTEER CENTRE SUTTON SUTTON : Report of the Charity Trustees for the year ended 31 March 2025 5. Structure, Governance and Management 5.6 Responsibilities of the Management Committee / The members of the Management Committee are responsible for preparing the Management Committee’s : Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company Law requires the trustee members to prepare financial statements for each financial year, which / give a true and fair view of the state of affairs of the charitable company and of the incoming resources : and application of resources, including the income and expenditure of the charitable company for the year. | In preparing those financial statements, the Management Committee is required to:

The Management Committee is responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. The Management Committee is also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

  1. Statement as to Disclosure of Information to Auditors

So far as the directors are aware, there is no relevant audit information of which the company’s CIO's auditors are unaware, and trustees have taken all the steps that they ought to have taken as a trustee in order to make themselves aware of any relevant audit information and to establish that the company’s auditors are aware of that information.

  1. Auditors

| Kingston Burrowes Audit Ltd have been appointed as the CIO’s auditor during the year and has expressed its willingness to continue in that capacity. :

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Approved by the Management Committee on (/12/ 2025
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A J Hazeldine CBE, JP
Vice Chait of the Trustees
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SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

Report of the Charity Trustees for the year ended 31 March 2025

4. Financial Review

4.3 Reserves Policy

The Management Committee has examined the charity's requirements for reserves in the light of the main risks to the organisation. It has established a policy whereby the unrestricted funds should be between three to six months of core expenditure. General unrestricted funds for 2024/25 is £139,510 and funds lie within our policy parameters. The reserves are needed to meet the working capital requirements of the charity, and the Management Committee is confident that at this level it would be able to continue to meet its current liabilities in the event of a significant drop in funding.

4.4 Going Concern

The Trustees have considered the various uncertainties around the charity's operations and have concluded that there is no reason to anticipate that it will not be able continue as a going concern. The reserves discussed above are held to meet the working capital requirements of the business and the Management Committee is confident that given the current level of these the charity would be able to continue to meet its financial liabilities in the event of a significant drop in funding.

5. Structure, Governance and Management

5.1 Governing Document

Volunteer Centre Sutton was a charitable company limited by guarantee incorporated on the 8'"" August 1995 and registered as a charity on 5" September 1995. The charity became in October 2019 a Charitable Incorporated Organisation, which established the objects and powers of the charitable company and is governed under its constitution. The only voting members are its charity trustees. In the event of the company being wound up, members are required to contribute an amount not exceeding £2.

5,2 Recruitment and Appointment of Trustee Members

The members of the company are also charity trustees for the purposes of charity law and under the charity constitution are known as trustee members. Under the requirements of the Constitution and objects within, the members of the charity are elected to serve for a period of three years, with the option to remain for three consecutive rounds, after which they must stand down but can stand for re-election after a period of twelve months. The trustees seek to ensure that the various groups of service users, volunteers, voluntary and community sector groups and the local population are appropriately reflected through the diversity of the trustee body.

5.3 Trustees Induction and Training

All potential new trustees are interviewed by the HR Governance Sub Group, checked through the Disclosure and Barring Service with references obtained. They are provided an induction and ongoing support within their role. They spend time with the Chief Executive Officer who explains Volunteer Centre Sutton’s expectations of its trustees and its various service delivery areas. Training courses are offered where appropriate, including training in diversity, safeguarding and governance.

5.4 Risk Management

The trustee members of Volunteer Centre Sutton regularly review the Charity's activities and policies in line with the Charity Commission's key questions around Governance. The major risks to which the charity is exposed are identified and addressed through a risk management process that is reviewed and is ratified by the trustee members at Board Meetings. The processes by which these are addressed are set out in a wide range of policies and procedures that are reviewed and amended as appropriate and ratified by the full trustee board. Procedures are in place to ensure compliance with all legislation, including health and safety procedures.

5.5 Public Benefit

The trustees have considered the Charity Commission's general guidance on public benefit. Our main activities and who we try help are set out in this report. Our objects and all our charitable activities are undertaken to further our charitable purposes for the public benefit.

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: 2. Achievements and Performance

SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

Report of the Charity Trustees for the year ended 31 March 2025

2.11 New Health Programmes

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In 2024-25, Volunteer Centre Sutton began delivering two important new health initiatives: recruitment and mobilisation for the Core20PLUS5 Health Inequalities programme and the Community Health and Wellbeing Workers (CHWW) project. These programmes are designed to reduce health disparities by focusing on those most affected by health inequalities in Sutton. Early activity has demonstrated the impact of direct, face-toface support in building trust, promoting access to services, and identifying previously hidden needs within communities. Through conversations and connections with residents, our teams have gained valuable insights into local health concerns, barriers to engagement, and how best to tailor services. These programmes highlight the critical importance of close partnership working—particularly with local GPs, NHS colleagues and wider health and care networks, as well as connections to housing, mental health services, debt and education. All these interventions are responsive, inclusive and grounded in community with the aim to grow and develop this work further in 2025, subject to funding.

3. Related Parties and Partnership Work

3.1 The charity works alongside both national and local policy and Volunteer Centre Sutton is a member of the National Council for Voluntary Organisations and London Plus, Greater London Volunteering and London Youth. As a key stakeholder within Sutton, we work and partner extensively with the London Borough of Sutton, as well as other key partners, schools, health and the voluntary sector.

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4. Financial Review

4.1 Volunteer Centre Sutton has continued to develop and deliver high-quality services. The charity, with the aid of sound financial management, supported by the Finance and Income Generation Subgroup, with support of both its staff and volunteers, generated a positive financial outcome for the period in part due to sourcing diverse funding streams. In 2024-25 our fundraising objectives were met.

Aside from income generated from statutory funders and charitable trusts, Volunteer Centre Sutton is grateful for the financial support provided by individuals with donations, including the Mayor of Sutton as Volunteer Centre Sutton was one of their nominated charities for the year.

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SUTTON BOROUGH VOLUNTEER BUREAU Operating[as] VOLUNTEER CENTRE SUTTON Report of the Charity Trustees for the year ended 31 March 2025

  1. Achievements and Performance

2.7 Youth Participation and Engagement

A growing professional network coordinated by VCS CEO connects organisations working with young people to improve collaboration and outcomes across the borough. This is an area for development in 2025-26, with emphasis on integrating a newly developed Voice and Influence framework that Sutton is finalising and will be launched at the 2025 Youth summit, led by young people.

2.8 Community Volunteer Squad

In the past 12 months, we have grown the Community Volunteer Squad, a project designed to connect individuals in need to one-time tasks such as repairs, maintenance, moving assistance, and basic gardening, catering to those who are unable to complete these tasks due to health or other constraints. Referrals for assistance come through various partners, including Age UK and CAB. This year we have 69 trained volunteers who completed 115 tasks with aims to grow and undertake further outreach and partnership work in 2025.

2.9 Benefits and Form-Filling Support

Volunteer Centre Sutton provides vital support to residents navigating complex benefits and financial support systems. Our trained volunteers assist individuals in completing forms for Universal Credit, Disability Benefits, and PIP entitlements, ensuring people are supported with help and putting applications in timely. In 2024-25, we delivered 288 one-to-one form-filling sessions, with the support of 43 trained volunteers. This intervention helped secure an estimated £474,707 in benefits and support for local residents — income that directly reduces financial hardship and supports wellbeing.

2.10 Health Navigators

Volunteer Centre Sutton’s Health Navigators programme plays a vital role in promoting community health and wellbeing. In partnership with the NHS and local GP surgeries, our team of 77 trained volunteers delivered 176 health outreach events across Sutton. Through these events, we provided blood pressure and BMI checks to 3,113 residents, helping identify early risks of conditions such as hypertension, diabetes and heart disease. In addition, we delivered health education and awareness-raising activities to 1,720 residents, covering topics including cancer screening and help with NHS apps. This volunteer-led initiative helps build trust in health services, encourages preventative care, and is supporting many communities and residents access early intervention across diverse communities.

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SUTTON BOROUGH VOLUNTEER BUREAU Operating as | VOLUNTEER CENTRE SUTTON | Report of the Charity Trustees for the year ended 31 March 2025

2. Achievements and Performance

2.6 Afghan Community Support

Volunteer Centre Sutton has supported 41 Afghan individuals (23 adults,18 children) from seven core families who settled into Sutton. Our project combines one-to-one and group support to aid integration through activities focused on health, education (especially ESOL), housing, employment, volunteering, and social connection.

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Highlights:

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This work continues to grow, building stronger relationships with families and partners to improve long-term integration and wellbeing.

2.7 Youth Participation and Engagement

Volunteer Centre Sutton's Youth Participation and Engagement programme empowers young people to shape the future of the borough and engage in a variety of activities. Through the Young Commissioners programme, Youth Board and events such as the Sutton Youth Summit, we offer diverse opportunities for young voices to be heard by key decision-makers.

32 young people engaged with additional Youth Board members who attended 20 meetings across the year and 31 various events and activities This group of 11-18 year-olds represents 10 local schools, three other schools, and one home schooler. In addition, we have representatives from young carers, looked after children, Hong Kongers, LGBTQ+ and SEND. Our outreach has led to the recruitment of a SACCO representative and a homeschooled student, attendance at women’s empowerment events, intergenerational work with adults, and attendance at local committees. We have held taster sessions for another student with SEND. Direct contact with key decision makers has included the Met police, various local Councillors, local MPs, NHS representatives, schools and Youth Offending team members. The work is presented to the LSCP Engagement and Participation subgroup as well as young people who attended the local safeguarding partnership board.

Other achievements include:

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SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

Report of the Charity Trustees for the year ended 31 March 2025

2. Achievements and Performance

2.5 Ukraine Support

Volunteer Centre Sutton continues to support Ukrainian families displaced by conflict and now living locally in the borough. Our work focuses on social integration, emotional wellbeing, education, and community cohesion, delivered through regular sessions, targeted activities and trusted partnerships.

Project highlights:

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SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

Report of the Charity Trustees for the year ended 31 March 2025

2. Achievements and Performance

Key Volunteer Centre Projects include:

: 2.4 Sutton Befrienders

e 84 active volunteers; 36 in recruitment pipeline

Outcomes and Impact — all the Sutton Befrienders and activity work has shown excellent outcomes for both clients and volunteers.

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SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

Report of the Charity Trustees for the year ended 31 March 2025

  1. Achievements and Performance

Key Volunteer Centre Projects include:

2.3 MAPS Mentoring

e 28% experience domestic abuse at home ° 41% are NEET or at risk

Key Outcomes achieved for Young People include:

2.4 Sutton Befrienders

The Sutton Befrienders programme continues to provide crucial emotional and practical support for isolated older adults and adults with complex needs. Despite increasing demand and limited borough-wide alternatives, we have continued to deliver meaningful one-to-one and group support. Majority of the Funding for this project comes from Henry Smith with a small amount from Sport England to support our ever-growing group activities. We have been able to signpost people to other services to help clients, such as Sutton Mental Health Foundation and Age UK Sutton have a Dementia support services, but numbers are limited. Where appropriate we always try to accommodate people within our group activities.

Over 65 isolated clients have received over 6,200 hours of face-to-face support in their own home through a befriender.

Group Activities and Community Engagement

Through the help of 46 trained volunteers, we expanded group provision to offer regular opportunities for social interaction, connection, and shared activities.

We run a programme of sociable walking groups which help people in the community to get active and enjoy the benefits of walking. There are three weekly walks which take place in Beddington Park, The Grove and Nonsuch Park, plus, we run a monthly walk which was introduced following feedback from our regular walkers monthly, where the walkers choose a new location to visit. 121 individuals, (volunteers, older or disabled people) attend our walking groups last year to exercise together. This has enabled the walkers to form a support network and real friendships which exist outside of the walks. Other groups have included:

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| Conclusions relating to going concern | In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity's ability to continue as a | going concern for a period of at least twelve months from when the financial statements are authorised for | issue. | Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. | Other information

INDEPENDENT AUDITOR'S REPORT TO TRUSTEES OF

SUTTON BOROUGH VOLUNTEER BUREAU

Opinion

We have audited the financial statements of Sutton Borough Volunteer Bureau (the ‘charity’) for the year ended 31 March 2025 which comprise the Statement of Financial Activities, the Balance Sheet, Cash Flow Statement and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable jaw and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

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Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

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The trustees are responsible for the other information. The other information comprises the information included in the Report of the Charity Trustees, other than the financial statements and our auditor's report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon, In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

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INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF

SUTTON BOROUGH VOLUNTEER BUREAU

[Cont'd...

Matters on which we are required to report by exception

We have nothing to report in respect of the following matters in relation to which the Charities (Accounts and Reports) Regulations 2008 require us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the trustees’ responsibilities statement, the trustees are responsible for the preparation of the financial statements which give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charity's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charity or to cease operations, or have no realistic alternative but to do so.

Auditor's responsibilities for the audit of the financial statements

We have been appointed as auditor under Section 145 of the Charities Act 2011 and report in accordance with regulations made under Section 154 of that Act.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below: e Enquiry of management and those charged with governance about actual and potential litigation or claims and the identification of non-compliance with laws and regulations. Reviewing minutes of meetings of those charged with governance.

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INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF

SUTTON BOROUGH VOLUNTEER BUREAU

ICont’d...

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation. A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report. Use of our report This report is made solely to the charity’s trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. Our audit work has been undertaken so that we might state to the charity’s trustees those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charity and the charity's trustees as a body, for our audit work, for this report, or for the opinions we have formed.

Kevin Fisher FCA (Senior Statutory Auditor) For and on behalf of Kingston Burrowes Audit Ltd Statutory Auditors 308 Ewell Road, Surbiton, Surrey, United Kingdom, KT6 7AL

2025

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SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2025

Total Total Total Total
Notes Unrestricted Restricted Funds Funds
funds funds 2025 2024
£ £ £ £
Income
Donations and legacies 2 20,281 1,387 21,668 10,003
Charitable activities 3 104,481 893,253 997,734 820,392
Other trading activities 4 2,794 400 3,194 4,265
Investments 5 9,023 - 9,023 7,150
Other 6 16,265 - 16,265 5,487
Total 152,844 895,040 1,047,884 847 297
Expenditure
Raising funds 7 63,087 7,702 70,789 58,449
Charitable activities 8 59,490 918,119 977,609 664 047
Total 122,577 925,821 1,048,398 722,496
Net income/(expenditure) 12 30,266 (30,781) (514) 124,801
Transfers between funds 19 & 20 (10,464) 10,464 - -
Net movement in funds 19 & 20 19,803 (20,317) (514) 124,801
Reconciliation of funds
Fund balances brought forward 19 & 20 302,529 184,021 486,550 361,749
Fundbalancescarriedforward 19&20 £322,332 £163,704 £486,036 £486,550

All income and expenditure is derived from continuing activities.

The notes on pages 18 to 28 form part of these financial statements.

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SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

BALANCE SHEET AS AT 31 MARCH 2025

Notes 2025 2024
£ £ £ £
FIXED ASSETS
Tangible assets 15 - -
CURRENT ASSETS
Debtors 16 151,281 . 39,658
Cash at bank and in hand 487,915 490,217
639,196 529,875
CREDITORS: Amounts falling due
within one year 17 153,160 43,325
NET CURRENT ASSETS 486,036 486,550
NETASSETS 21 £486,036 £486,550
FUNDS
Unrestricted funds - General funds 139,510 136,888
- Designated funds 182,822 165,641
19 322,332 302,529
Restricted funds 20 163,704 184,021
TOTAL FUNDS £486,036 £486,550
———qEKx= ————

| | The financial statements were approved and authorised for issue by the Board of Trustees on | and signed on their behalf by | A Pelone QUA,one QUA, QUA,

A Pelone QUA,one QUA, QUA, A J Hazaldine , JP Vice Cha cf the Trustees

2025 i//2/

The notes on pages 18 to 28 form part of these financial statements.

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SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

CASH FLOW STATEMENT

FOR THE YEAR ENDED 31 MARCH 2025

2025 2024
£ £
Net cash generated from/(used in) operating activities (see below) (11,325) 100,740
Cash flow from investing activities
Interest received 9,023 7,150
(Decrease)/increase in cash in the year (2,302) 107,890
Cash brought forward 490,217 382,327
Cash carried forward £487,915 £490,217
Analysis ofcash
Cash at bank £487,915 £490,217
2025 2024
Reconciliation of net income to net cash flow £ £
from operating activities
Operating surplus/(deficit) on ordinary activities (514) 424,801
Adjustments for non-cash items:
(increase)/Decrease in debtors (111,623) (22,246)
Increase/(Decrease) in creditors 109,835 5,335
(2,302) 107,890
Adjustment for investing activities
Interest receivable (9,023) (7,150)
Netcashgeneratedfrom/(usedin}operatingactivities (£11,325) £100,740

The notes on pages 18 to 28 form part of these financial statements.

18

/

  1. ACCOUNTING POLICIES

SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

'

Basis of preparation

Sutton Borough Volunteer Bureau (the ‘charity’) is a Charitable Incorporated Organisation (‘C10’), registered in England and Wales and constitutes a public benefit entity as defined by FRS 102. The : address of the registered office is given in the charity information on page 1 of these financial statements. | The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued in October 2019, the Charities Act 2011 and UK Generally Accepted Accounting Practice. The financial | statements have been prepared on the going concern basis and under the historical cost convention. The financial statements are presented in sterling which is the functional currency of the charity and rounded to the nearest pound.

| Thebelow.significantThese accountingpolicies havepoliciesbeen consistentlyapplied in theappliedpreparationto all yearsof thesepresentedfinancialunlessstatementsotherwisearestated. set out

Income recognition

|

Items of income are recognised in the financial statements when all of the following criteria are met:

|

| Contract income is recognised as the charity earns the right to consideration through the performance of

its services.

|

No amount is included in the financial statements for volunteer time in line with the SORP.

Expenditure recognition

Expenditure is recognised once there is a legal or constructive obligation to make payment to a third party, it is probable that settlement will be required and the amount can be measured reliably. Expenditure is classified under the following activity headings:

Expenditure includes those costs of a direct nature which can be allocated to a specific activity. It also includes indirect costs, including governance costs that do not relate to a specific activity but are necessary to support them. Support costs are apportioned to each activity on the basis of staff time.

Fund accounting

Unrestricted general funds are those funds which are freely available for use in furtherance of the objects of the charity and which have not been designated for specific purposes.

Designated funds are unrestricted funds set aside by the trustees for specific purposes.

Restricted funds are funds which can only be used in accordance with specific restrictions imposed by the donor or which have been raised for a particular purpose.

19

SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

1. ACCOUNTING POLICIES/cont'd...

Fixed assets and depreciation

Depreciation is provided so as to write off the cost of each asset over its estimated useful life at the following annual rates:

Computer equipment

2 years straight line

Assets purchased as part of a specific project funded through restricted funds are written off in the year of purchase.

Leases

Operating lease rentals are charged to the Statement of Financial Activities on a straight line basis over the period of the lease.

Pensions

The centre makes contributions on behalf of staff to a defined contribution pension scheme. Contributions payable to the pension scheme are charged to the Statement of Financial Activities in the period to which they relate.

Debtors and creditors

Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at transaction price. Any losses arising from impairment are recognised in expenditure.

  1. DONATIONS AND LEGACIES

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----- Start of picture text -----
||||||| |---|---|---|---|---|---| |Unrestricted|Restricted|Total|Total| |Funds|Funds|2025|2024| |Donations|£20,281|£1,387|°|£21,668|£10,003|

----- End of picture text -----

All of the £10,003 recognised in 2024 related to unrestricted funds.

  1. INCOME FROM CHARITABLE ACTIVITIES

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----- Start of picture text -----
|||||||| |---|---|---|---|---|---|---| |Unrestricted|Restricted|Total|Total| |Funds|Funds|2025|2024| |Grants|and|contracts|£104,481|£893,253|£997,734|£820,392|

----- End of picture text -----

Of the £820,392 recognised in 2024, £115,473 related to unrestricted funds and £704,919 related to restricted funds.

  1. INCOME FROM OTHER TRADING ACTIVITIES

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----- Start of picture text -----
||||||||||||||||| |---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---| |Unrestricted|Restricted|Total|Total| |Funds|Funds|2025|2024| |Trading|fundraising|£2,794|£400|£3,194|£4,265| |Of|the|£4,265|recognised|in|2024,|£200|related|to|unrestricted|funds|and|£4,065|related|to|restricted| |funds.|

----- End of picture text -----

  1. INVESTMENT INCOME

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----- Start of picture text -----
||||||| |---|---|---|---|---|---| |Unrestricted|Restricted|Total|Total| |Funds|Funds|2025|2024| |Bank|interest|£9,023|£Nil|£9,023|£7,150|

----- End of picture text -----

All of the £7,150 recognised in 2024 related to unrestricted funds.

20

: i

/ / ;

/ | |

SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

==> picture [454 x 174] intentionally omitted <==

----- Start of picture text -----
||||||| |---|---|---|---|---|---| |6.|OTHER|INCOME| |Unrestricted|Restricted|Total|Total| |Funds|Funds|2025|2024| |Miscellaneous|£16,265|ENil|£16,265|£5,487| |7.|COST|OF|RAISING|FUNDS| |Direct|Support|Total|Total| |Costs|Costs|2025|2024| |Fundraising|activities|48,403|7,521|55,924|43,495| |Trading fundraising|7,702|7,163|14,865|14,954| |£56,105|£14,684|£70,789|£58,449|

----- End of picture text -----

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----- Start of picture text -----
||||||||||||||| |---|---|---|---|---|---|---|---|---|---|---|---|---|---| |Of|the|£70,789|expenditure|recognised|in|the|year|(2024:|£58,449),|£63,087|(2024:|£50,658)|was| |charged|to|unrestricted|funds|and|£7,702|(2024:|£7,791)|was|charged|to|restricted|funds.| |8.|EXPENDITURE|ON|CHARITABLE|ACTIVITIES| |Direct|Support|Total|Total| |Costs|Costs|2025|2024| |g|£|£|£| |AdultYoung ServicesServices|400144|,|759180|4117|,|500863|4416|2,|259043|241,281106,696| |Community|263,551|109,756|373,307|316,070| |£808,490|£169,119|£977,609|£664,047| |Of the|£977,609|expenditure|recognised|in|the|year|(2024:|£664,047),|£59,490|(2024:|£29,119)|was| |charged|to|unrestricted|funds|and|£918,119|(2024:|£634,928)|was|charged|to|restricted|funds.| |9.|ANALYSIS|OF|DIRECT COSTS| |Raising|Charitable|Total|Total| |Funds|Activities|2025|2024| |£|£|£|g| |Wages,|social|security|and|other| |staff|related|costs|56,105|689,707|745,812|510,389| |Project|costs|-|75,981|75,981|55,676| |Volunteer expenses|-|42,802|42,802|20,939| |£56,105|£808,490|£864,595|£587,004| |10.|ANALYSIS|OF|SUPPORT|COSTS| |Raising|Charitable|Total|Total| |Funds|Activities|2025|2024| |£|£|£|£| |Wages|and|salaries|4,055|94,094|98,149|61,451| |Premises|costs|4,275|38,462|42,737|30,517| |Printing|and|publications|698|2,095|2,793|5,895| |Office|costs|3,392|15,452|18,844|17,110| |Professional|fees|and|other|costs|2,264|12,830|15,094|14,528| |Governance|costs|(note|11)|-|6,186|6,186|5,991| |£14,684|£169,119|£183,803|£135,492|

----- End of picture text -----

  1. ANALYSIS OF SUPPORT COSTS

21

SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

11. GOVERNANCE COSTS

11. GOVERNANCE COSTS
Total Total
2025 2024
£ £
Wages and Salaries 3,086 2,891
Audit fees 3,100 3,100
6,186 £5,991
12. NET INCOME/(EXPENDITURE)
Net income/(expenditure) for the year is stated after charging:
2025 2024
- Auditor's remuneration (Audit services) £3,100 £3,100
-Operatingleaserentals £14,000 £14,265

13. TRUSTEES REMUNERATION AND EXPENSES

The trustees neither received nor waived any remuneration during the year (2024: ENil).

No (2024: 1) trustee were reimbursed of travelling expenses during the year (2024: £11).

14. STAFF COSTS

STAFF COSTS
Total Total
2025 2024
£ £
Wages and salaries 760,032 526,364
Social security costs 56,456 33,924
Pension costs 19,979 14,443
Staffexpenses 6,478 4,928
£842,945 £579,659

One employee (2024: 1) received total employee benefits (excluding employer's national insurance and pension costs) between £60,000 - £69,999 during the year.

The average number of employees analysed by function was:

2025 2024
Number Number
Direct charitable activities 36.5 25.0
Raising funds 0.5 0.5
Management and administration 6.5 4.5
43.5 30.0

The total amount of employee benefits received by key management personnel was £189,528 (2024: £170,348).

Under FRS 102 employee benefits include gross pay, benefits in kind, employer's national insurance and employer's pension costs.

22

|

SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

|

15. TANGIBLEFIXEDASSETS Computer
equipment
Cost
At 1 April 2024 and at 31 March 2025 24,125
Depreciation
At 1 April 2024 and at 31 March 2025
24,125
Net book value
At 31 March 2025 ENil
At 31 March 2024 ENil
16. DEBTORS
2025 2024
£ £
Trade debiors 149,673 -
Other debtors and accrued income 1,608 39,658
£151,281
nn
£39,658
——————
17. CREDITORS-amounts falling duewithin oneyear 2025
g
2024
£
Accruals 22,772 21,457
Trade creditors 8,355 -
Other creditors 15,426 10,974
Taxation and social security costs 13,444 10,894
Deferred income 93,163 -
£153,160 £43,325

18. OPERATING LEASE COMMITMENTS

Total future minimum lease payments under non-cancellable operating leases are as follows:

2025 2024
Due within: £ £
One year 10,500 14,000
Two to five years - 10,500
More than five years - -
£10,500 £24,500

23

  1. UNRESTRICTED FUNDS

SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

UNRESTRICTED FUNDS
2025 2024
£ £
General funds
Balance brought forward at 1 April 2024 136,888 131,262
Net income/(expenditure) 30,267 61,009
Transfer to restricted funds (10,464) (5,383)
Transfer (to)/from designated funds (17,181) (50,000)
Balance carried forward at 31 March 2025 £139,510 £136,888
Designated funds
Re-organisation and redundancy costs
Balance brought forward at 1 April 2024 70,568 45,568
Transfer from general funds 17,181 25,000
Balance carried forward at 31 March 2025 £87,749 £70,568
Relocation costs and refurbishment
Balance brought forward at 1 April 2024 95,073 70,073
Transfer from/(to) general funds - 25,000
Balance carried forward at 31 March 2025 £95,073 £95,073
Total designated funds carried forward at 31 March 2025 £182,822 £165,641
Totalunrestrictedfundscarriedforwardat31March2025 £322332 £302,529

24

[;

SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

20. RESTRICTED FUNDS

RESTRICTED FUNDS
2025 2024
2025
Balance brought forward at 1 April 2024 184,021 114,846
Net income/(expenditure) (30,781) 63,792
Transfer from unrestricted funds 10,464 5,383
Balance carriedforward at 31 March2025 £163,704 £184,021
The balance carried forward on 4 April Project 31 March
restricted funds comprised: 2024 Income Expenditure Transfer 2025
£ £ £ £ £
LBS — Ukraine Outreach 26,751 144,360 144,167 26,944
SWL/NHS CHWW Brazil 11,321 88,413 84,874 - 14,860
GLA—NewDealPropel-
Mentoring
Healthwatch Sutton — Core20
66,953
9,242
224,828
-
250,278
9,242
-
-
41,503
-
Health Connectors
Healthwatch Sutton — Health & 7,362 - 7,362 - -
Equality Fund
Henry Smith 7,002 60,887 76,659 - (8,770)
HK Group Volunteering - 10,754 10,754 - -
Jack Petchey—Intern
LBS Afghan Welcome Programme
11,077
3,681
8,980
17,855
20,150
20,034
93 -
1,502
LBS Cost ofLiving Form Filling
LBS Ukraine Mentoring
1,432
28
36,747
44,073
29,531
36,040
8,648
8,061
LBS Youth Engagement Programme 11,043 29,073 32,716 7,400
LBS/GLA Prosperity Action Squad 1,320 - - (1,320) -
London Plus— Resilience Fund 3,794 (10,634) - 6,840 -
MAPS Schools - Glenthorne School 215 6,500 1,518 - 5,197
Sports Buddy - Comic Relief (3,021) - 510 3,531 -
Sutton Together (MIC) via CAS 914 78,943 72,513 - 7,344
SWL/NHS Innovation Fund - 1,960 44,660 41,523 - 5,097
Health Navigators
SWL/NHS Health — Core 12,962 46,562 34,501 - 25,023
20 Connectors
William Wates - Mentoring 9,985 42,706 36,416 - 16,275
Volunteer Action Squad - 20,333 17,033 1,320 4,620
£184,021 £895,040 £925,821 £10,464 £163,704

25

|

SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

20. RESTRICTED FUNDS/continued...

Comparative information is as follows

2024 2023 2023
2024 £ £
Balance brought forward at 1 April 2023 114,846 432,336
Net (expenditure)/income 63,792 (24,121)
Transfer from unrestricted funds 5,383 6,631
Balance carried forward at 31 March 2024 £184,021 £114,846
The balance carried forward on 1 April Project 31 March
restricted funds comprised: 2023 Income Expenditure Transfer 2024
£ £ £ £ £
LBS— Ukraine Outreach (157) 169,724 142,816 - 26,751
SWL/NHS CHWW Brazil 11,321 - 11,321
Children in Need - Mentoring 5,468 - 5,468 - -
GLA— New Deal Propel - - 89,931 22,978 - 66,953
Mentoring
Healthwatch Sutton — Core20 51,442 2,984 45,184 - 9,242
Health Connectors
Healthwatch Sutton — Health & 18,094 - 10,729 - 7,362
Equality Fund
Henry Smith 12,833 58,400 64,231 - 7,002
Hong Kong Welcome Programme - 39,099 39,099 - -
Jack Petchey - Intern - 11,520 443 - 11,077
LBS Afghan Welcome Programme - 17,969 14,288 - 3,681
LBS Cost of Living Form Filling - 14,000 12,568 - 1,432
LBS Suicide Prevention 5,000 - 5,000 - -
LBS Ukraine Mentoring - 26,444 26,416 - 28
LBS Youth Engagement - 42,060 31,017 - 11,043
LBS/GLA Prosperity Action Squad - 25,000 23,680 - 1,320
London Plus— Resilience Fund - 15,614 11,820 - 3,794
MAPS Schools — Games Aid 11,805 - 11,891 86 -
MAPS Schools - Glenthorne School 1,829 6,500 8,114 - 215
Department of Levelling Up - (5,297) - - 5,297 -
Hong Kongers
Sports Buddy - Comic Relief 12,303 29,580 44,904 - (3,021)
Sutton Together (MIC) via CAS - 77,602 76,688 - 914
SWL/NHS Innovation Fund - - 12,323 10,363 - 1,960
Health Navigators
SWL/NHS Health - Core - 13,796 834 - 12,962
20 Connectors
Voluntary Sector Investment 1,529 592 2,121 - -
Brokerage - CAS
William Wates - Mentoring - 42,052 32,067 - 9,985
£114,846 £706,511 £642,719 £5,383 £184,021

26

: : : | : / : : a

SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

20. RESTRICTED FUNDS/continued...

The surpluses on restricted funds arise because oftiming differences where funding has been received in advance of expenditure and will be utilized over the duration of the relevant projects.

The restricted funds recognised in these accounts were provided for the following purposes:

LBS — Ukraine Outreach Support and activities to Ukraine families SWL/NHS CHWW Brazil Community Health support within Benhill Sutton Children in Need - Mentoring 1 to 1 individual Mentoring support to young people GLA — New Deal Propel - 1 to 1 individual Mentoring support to young people Healthwatch Sutton Core20 Based on Core 20 focus to receive resident feedback and provide Mentoring Health Connectors insight to NHS Healthwatch Sutton — Health & Volunteer group support to residents with Health checks Equality Fund Henry Smith Group and individual Befriending support to isolated, adults HK Group Volunteering Sessions to support local Hong Kong residents with activities Hong Kong Welcome Support and activities to families from Hong Kong Jack Petchey - Intern Internship programme to support youth participation LBS Afghan Welcome Support to families from Afghanistan LBS Cost of Living Form Filling Resident support to assist completion of benefit forms LBS Suicide Prevention Group activities for young people with mental health concerns LBS Ukraine Mentoring 1 to 1 individual Mentoring support to Ukraine young people LBS Youth Engagement Youth participation and engagement activities LBS/GLA Prosperity Action One off volunteering support for disadvantaged residents London Plus — Resilience Creation of an emergency team of volunteers within Sutton MAPS Schools — Games Aid 1 to 1 Mentoring to disadvantaged young people MAPS Schools - Glenthorne 1 to 1 Mentoring within a school environment Department of Levelling Up - Support and activities to families from Hong Kong Hong Kongers Sports Buddy - Comic Relief Group and individual activities to disabled adults or those those with

Sports Buddy - Comic Relief Group and individual activities to disabled adults or those those with Additional needs SWL/NHS Innovation Fund - Residents support through volunteer Navigators on Blood Health Navigators Pressure, BMI and health SWL/NHS Health - Core Obtain feedback and share residents’ insight to/from NHS 20 Connectors Volunteer Action Squad A group of volunteers volunteers who support local handyman type

A group of volunteers volunteers who support local handyman type activities to disadvantaged people

Voluntary Sector Investment Community and organisational support Brokerage William Wates ~ Mentoring 1 to 1 Mentoring for disadvantaged young people

27

SUTTON BOROUGH VOLUNTEER BUREAU Operating as VOLUNTEER CENTRE SUTTON

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025

21. ANALYSIS OF NET ASSETS BETWEEN FUNDS

General Designated Restricted Total Total
Funds Funds Funds 2025 2024
£ £ £ £ £
2025
Current assets 199 507 182,822 256,867 639,196 529,875
Current liabilities (59,997) - (93,163) (153,160) (43,325)
£139,510 £182,822 £163,704 £486,036 £486,550
Comparative information is as follows:
General Designated Restricted Total Total
Funds Funds Funds 2024 2023
£ £ £ £ £
2024
Current assets 180,213 165,641 184,021 529,875 399,739
Current liabilities (43,325) - - (43,325) (37,990)
£136,888 £165,641 £184,021 £486,550 £361,749

22. CONTINGENT ASSETS

The charity has been awarded some multi-year grants with specified or implied timeframes which preclude recognition of the full amount. The amount of such contingent assets is £940,531, to be received from 2025/26.

23. RELATED PARTY TRANSACTIONS

There were no transactions with related parties in 2025 or 2024.

28