SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUTTON
(A Charitable Incorporated Organisation - Foundation Model)
(Registered Charity No: 1048978)
{Company No: CE019319)
REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024

surroN BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUTTON
(A Charitable Incorporated Organisation - Foundation)
(Registered Charity No: 1048978)
{Company No: CE019319)
Report of the Charity Trustees for the year ended 31 March 2024
Contents
Page
Report of the Charity Trustees
Report of the Auditors
8-10
Statement of Financial Activities
11
Balance Sheet
12
Cash Flow Statement
13
Notes forming part of the financial statements
14-23

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE surroN
(A Charitsble Incorporated Organisation - Foundation)
(Registered Charity No.. 1048978)
(Company No: CE019319)
Report of the Management Committee for the year ended 31 March 2024
The Management Committee presents its report and audited financial statements forthe year ended
31 March 2024.
Reference and administrative information
Charity Name..
Sutton Borough Volunteer Bureau
Operational Name:
Volunteer Centre Sutton
Charity No:
1048978
Company Registration No..
CE019319
Registered office and operational address.. 216-220 High Street, Sutton, Surrey SM1 1 NU
Three existing trustees stepped down this year and we would like to thank them for their service
and support to us and to the community in Sutton.
Management Committee
Mr D Ohry- Chair
Mr A Hazeldine CBE, JP - Vice Chair
Mrs Y McPhee JP - Company Secretary
Mr V Basak- Treasurer
Mr N Davies
Mr M Wyatt - Resigned 8th January 2024
Mrs B Waite - Resigned 18th June 2023
Miss C Eve - Resigned 15th December 2023
Mrs J Wright - Appointed 19th August 2024
Mr E Smith - Appointed 25 September 2024
Senior Management Team
Mrs A Maullin - Chief Executive Officer
Mrs H Blythe - Sustainable Delivery Manager
Mrs Louise Storey - Mentoring Manager
Mrs Irene Jordan - Sutton Befriending Manager
Mr Nick Baum - Community Support Manager
Auditors
Kingston Burrowes Audit Ltd
308 Ewell Road
Surbiton
Surrey, KT6 7AL
Bankers
Barclays Bank plc
43 High Street
Sutton, Surrey
SM1 1DR

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUThON
Report of the Charity Trustees for the year ended 31 March 2024
1. Objects of the Volunteer Centre Sutton
1.1 The Charity's objects are to advance education, protect health. relieve poverty, sickness and
distress and to promote any other charitable purpose forthe benefit of the community in the area
of benefit by the promotion of a voluntary service and for these purposes but not othe￿iSe the
Charity shall=_
a) advise and guide persons willing to volunteer
b) advise and guide organisations using volunteers, particularly those being members of
the Charity.
Sutton Borough Volunteer Bureau has been supporting people and communities within the
London Borough of Sutton for nearly 60 years. In 1995 we became a registered charity with the
aim to support those most in need by using the power of volunteers. Volunteer Centre Sutton
is excited to unveil our new vision, shaped by the insights gained from our review of our Vision,
Mission, and Values during 2023.
Our Vision= Building better lives through volunteering
Our Mission.. Harnessing the power of volunteering to strengthen communities and
create positive change.
2. Achievements and Performance
2. 1 Performance
This year we connected with over 750 organisations working with volunteers
We have 3,398 residents registered to find volunteering opportunities
We have engaged with 8,888 clients and participants
We work directly with 705 volunteers within our projects
Volunteers gave 35,808 hours
We have delivered 1,313 events and activities
Our outreach efforts have connected us directly working with over 200 organisations within the
past year alone, assisting these organisations not only by promoting their volunteer roles but
also by offering networking opportunities through volunteer managers with regular events. Our
guidance extends to advising on best practices for volunteer retention and care, ensuring that
organisations of all sizes, from prominent entities like St Raphael's Hospice to burgeoning
startup charities, can effectively engage and support their volunteers. Through these efforts,
Volunteer Centre Sutton continues to play a vital role In strengthening the fabric of communty
engagement and social support within Sutton. Through our direct delivery programmes, we have
extended our reach, benefiting more people through our three key teams..
Community Support
MAPS Mentoring and Advocacy youth services
Sutton Befriending and activity group seNices
2.2 Community Support
The Community Support Team at Volunteer Centre Sutton has grown to now offer a range of
eight invaluable services to the local community. Despite the diverse range of services offered
by the Community Support Team, they all share a common thread: they embody the core
principle of the Volunteer Centre Sutton, which is to 'Building Better Lives Through
Volunteering,.

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE surroN
Report of the Charity Trustees for the year ended 31 March 2024
2. Achievements and Performance (Continued)
2. 3 Ukraine Support
The scope of Ukrainian support is extensive, catering to both the younger and older
demographics with a variety of servI￿s. For the youth, there's the Saturday 'School' tailored for
ages 5 to 12, drawing in around 50 attendees weekly, alongside engaging youth club-style
sessions on Saturday Afternoons designed for teenagers. For adults, a diverse range of
activities such as crafts, walking groups, yoga, and group counselling sessions are provided,
ensuring a holistic approach to support. We continue to make a significant impact, aiding over
100 young individuals and adults alike, reflecting the depth and reach of our services within the
community.
2. 4 Youth Participation and Young Commissioners
The Young Commissioners are a diverse group of young people from various backgrounds and
schools in Sutton who join forces to improve their community. Led and made by young people,
they meet regularly at venues like the Volunteer Centre Sutton to discuss plans, network with
professionals, and engage in community events. They play a pivotal role in the commissioning
of public services, with 27 Young Commissioners and broader youth involvement attending
quarterly meetings and annual summits, their impact is significant, evidenced by a recent
(annual) Youth Summit attracting over 100 attendees. Key objectives for the project are to
address the key COn￿rnS of Mental HeaSth, Safety and Inequalities, linked to Cost-of-living. The
Young Commissioners recently joined a live Q&A with Council Leader Ruth Dombey whiGh was
broadcast live on YouTube.
2. 5 Afghanistan Support
In the last year we launched a new initiative aimed at helping the Afghan community settle into
the London Borough of Sutton, assisting across essential areas including Housing, Finan￿,
Health, Education, and Employability, aiding the community to navigate the challenges of their
new environment through informative sessions and workshops. Collaborating closely with
experts from public bodies and commercial sectors, we ensure these sessions empower
Afghans to build Confiden￿ in their new lives in Sutton.
2. 6 Integrating Sutton
The Integrating Sutton project has proven to be a lifeline for Hong Kongers newly arrived in
Sutton, offering invaluable support and guidance. Emigrating to a new country can be an
oVe￿helmIng experience, but this project has truly made a difference supporting over 800
individuals through initiatives such as Buddying, Welcome Courses, Workshops, Day Trips,
Employment sessions, and Celebrations, it has made a tangible differen￿ in their lives.
2. 7 Community Volunteer Squad
In the past 12 months, we initiated the Community Volunteer Squad, a project designed to
connect individuals in need to one-time tasks such as repairs, maintenance. moving assistance,
and basic gardening, catering to those who are unable to complete these tasks due to health or
other constraints. Referrals for assistan￿ flow in from various partners, including Age UK and
CAB. Since its inception, approximately 42 dedicated volunteers have provided aid for over 110
tasks. The impact of this service has been profound, offering invaluable support to members of
our community who require a helping hand.

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUTTON
Report of the Charity Trustees for the year ended 31 March 2024
2. Achievements and Performance (Continued)
2. 8 Benefits Fon71 Filling
Our Benefit Form Filling Servi￿ is an invaluable resource for residents seeking to claim the
benefits they are entitled to. With approximately 15 fully trained volunteers, we offer one-to-one
assistance in completing forms accurately and efficiently and with our recent project expansion,
this allows us to hold sessions at convenient locations across Sutton, such as Sutton Central
Library and other venues. Since its start over the past nine months, we've conducted 114
sessions, demonstrating our commitment to supporting our community.
2. 9 Health Navigators
The Health Navigator project is actively combatting health inequality in Sutton with a dedicated
team of 50 volunteers. Under the guidance of a local GP, these volunteers undergo training to
conduct sessions at various community venues including local GP surgeries, events, and
community groups. The service undertakes blood pressure and BMI check and has already
made a significant impact since its inception, delivering over 1500 health checks at 90 events
2. 10 MAPS, Mentoring, Advocacy and Peer Support youth services
MAPS Mentoring is an award-winning programme supporting children and young people to
achieve their full potential through the support of a one-to-one volunteer adult role model. In
2023-24, 155 children and young people were supported through weekly one-to-one Mentoring
which equates to 14,880 hours of volunteer time. We cannot meet the demand of referrals into
this programme, with over 400/0 of children or young people have a background of domestic
violence and 43% of the young people we work with who have a disability. Through our
programme 81 % report undertaking reduced risky behaviour with 74% showing increased
confidence and self-worth, resulting in a 90% reduction in those who were self-harming
themselves. Following on from twelve months of individual Mentoring support, the programme
helps young people to stop self-harming and improve their mental health. The MAPS Advocacy
programme is about supporting young people from eight years of age to have their vol￿S heard
by providing support to empower children and young people who are Chi5dren in Care, Care
Leavers or children involved in child protection proceedings. 166 children and young people
received individual Advocacy to support them to have their voices heard within a variety of
corporate, family or legal sessions. The MAPS Advocacy service is a delivery partner of
Together for SLrtton.
2. 11 Sutton Befriending and group activities
Sutton Befrienders aims to reduce social isolation and loneliness for people living in the London
Borough of Sutton. As well as providing one-to-one support. we run a wide raining of groups and
activities. The work of this team supports improvements with mental and physical wellbeing,
reduces isolation and loneliness. 121 Befriending volunteers supported 325 clients with 99
isolated adults with care needs re￿Iving over 9,000 hours of weekly fa￿ to face home visits.
226 people attended one of our 259 groups and activities, ranging from music and movement,
walking tennis to a Men's only activity group. Over 86 % of our group befriending clients we
support reported having increased confidence and self-esteem, with 980fi of Clients and
Volunteers feel being involved with Sutton Befrienders has had a positive impact on them.

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUTTON
Report of the Charity Trustees for the year ended 31 March 2024
3. Related Parties and Partnership Work
3.1 The charity works alongside both national and local policy and Volunteer Centre Sutton is a
member of the National Council for Voluntary Organisations and London Plus, Greater London
Volunteering and London Youth. As a key stakeholder within Sutton, we work and partner
extensively with the London Borough of Sutton, as well as other key partners, schools, health
and the voluntary sector.
4. Financial Review
4.1 Volunteer Centre Sutton has continued to develop and deliver high-quality services. The
charity, with the aid of sound financial management, supported by the Finance and Income
Generation Subgroup, with support of both its staff and volunteers, generated a positive financial
outcome for the period in part due to sourcing diverse funding streams. In 2023-24 our
fundraising objectives were met.
4.2 Principal Funding Sources
The principal funding source forthe charity is the London Borough of Sutton. Funds are received
from a range of departments with the main Sour￿ of income in 2023124 being the Voluntary
Community Social Enterprise Fund (VCSEF). Additional funding from other sources includes
other government-funded contracts, grants and trusts. The most significant funders 2023-24
being:
New Deal - Propel GLA
South West London NHS - ICB
Greater London Authority for Community Outreach
William Wates for MAPS Mentoring
Aside from income generated from statutory funders and charitable trusts, Volunteer Centre
Sutton is grateful for the financial support provided by individuals and corporate donations.
4.3 Resenies Policy
The Management Committee has examined the charity's requirements for reserves in the light
of the main risks to the organisation. It has established a policy whereby the unrestricted funds
should be between three to six months of core expenditure. General unrestricted funds for
2023124 is £140,199 and funds lie within our policy parameters. The reserves are needed to
meet the working capital requirements of the charity, and the Management Committee is
confident that at this level it would be able to continue to meet its current liabilities in the event
of a significant drop in funding.
4.4 Going Con￿rn
The Trustees have considered the various uncertainties around the charity's operations and
have concluded that there is no reason to anticipate that it will not be able continue as a going
concern. The reserves discussed above are held to meet the working Gapital requirements of
the business and the Management Committee is confident that given the current level of these
the charity would be able to continue to meet rf(s financial liabilities in the event of a significant
drop in funding.

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUTTON
Report of the Charity Trustees for the year ended 31 March 2024
5. Structure, Governance and Management
5.1 Governing Document
Volunteer Centre Sutton was a charitable company limited by guarantee incorporated on the 8th
August 1995 and registered as a charity on 5th September 1995. The charity became in October
2019 a Charitable Incorporated Organisation, which established the objects and powers of the
charitable company and is governed under its reviewed constitution. In the event of the Gompany
being wound up, members are required to contribute an amount not exceeding £2.
5.2 Recruitment and Appointment of Management Committee
The members of the company are also Charity trustees for the purposes of charity law and under
the charity constitution are known as members of the management committee. Under the
requirements of the Constitution and objects within, the members of the management committee
are elected to serve for a period of three years, with the option to remain for three consecutive
rounds, after which they must stand down but can stand for re-election after a period of twelve
months. The trustees seek to ensure that the various groups of service users, volunteers,
voluntary and community sector groups and the local population are appropriately reflected
through the diversity of the trustee body and are currently looking at recruiting new trustees to
ensure inclusivity.
5.3 Trustees Induction and Training
All potential new trustees are interviewed by the HR Governance Sub Group, checked through
the Disclosure and Barring Seniice with references obtained. They are provided an induction
and ongoing support within their role. They spend time with the Chief Executive Offi￿r who
explains Volunteer Centre Sutton's expectations of its trustees and its various service delivery
areas. Training courses are offered where appropriate, including training in diversity,
safeguarding and governance.
5.4 Risk Management
The members of the Management Committee of Volunteer Centre Sutton regularly review the
Charity's activities and policies in line with the Charity Commission's key questions around
Governance. The major risks to which the charity is exposed are identified and addressed
through a risk management process that is reviewed and is ratified by the Management
Committee at Board Meetings. The processes by which these are addressed are set out in a
wide range of policies and prO￿dureS that are reviewed and amended as appropriate and
ratified by the full Management Committee. Procedures are in place to ensure Complian￿ with
health and safety legislation by Volunteer Centre Sutton staff, volunteers, Servi￿ users and
visitors with the appropriate risk register reviewed by the trustee board.
5.5 Public Benefit
The trustees have considered the Charity Commission's general guidance on public benefit. Our
main activities and who we try help are set out in this report. Our objects and all our charitable
activities are undertaken to further our charitable purposes for the public benefit.
5.6 Responsibilities of the Management Committee
The members of the Management Committee are responsible for preparing the Management
Committee's Report and the financial statements in accordance with applicable law and United
Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting PraGtiGe).

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE surroN
Report of the Charity Trustees for the year ended 31 March 2024
6. Structure, Governance and Management (Continued)
Company Law requires the Management Committee to prepare financial statements for each
financial year, which give a true and fair view of the state of affairs of the charitable company
and of the incoming resources and application of resources, including the income and
expenditure of the charitable company for the year.
In preparing those financial statements, the Management Committee is required to..
select suitable accounting policies and then apply them consistently.
observe the methods and principles in the Charities SORP FRS102,
make judgements and estimates that are reasonable and prudent,
state whether applicable UK AGcounting Standards have been followed, subject to any
material departures disclosed and explained in the financial statements, and
prepare the financial statements on a going concern basis unless it is inappropriate to
presume that the Gharitable company will continue in operation.
The Management Committee is responsible for keeping proper accounting records that disclose
with reasonable accuracy at any time the financial position of the charitable company and enable
them to ensure that the financial statements comply with the Companies Act 2006. The
Management Committee is also responsible for safeguarding the assets of the charitable
company and hence for taking reasonable steps for the prevention and detection of fraud and
other irregularities.
7. Statement as to Disclosure of Information to Auditors
So far as the trustees are aware, there is no relevant audit information of which the company's
CIO'S auditors are unaware, and trustees have taken all the steps that they ought to have taken
as a trustee in order to make themselves aware of any relevant audit information and to establish
that the company's auditors are aware of that information.
8. Auditors
Kingston Burrowes Audit Ltd have been appointed as the CIO'S auditor during the year and has
expressed its willingness to continue in that capacity.
Approved by the Management Committee on 'funK>fAV) 2024
A J Hazeldine
VI￿ Chair of t
BE,
Trustees

INDEPENDENT AUDITOR'S REPORT TO TRUSTEES OF
SUTTON BOROUGH VOLUNTEER BUREAU
Opinion
Vve have audited the financial statements of Sutton Borough Volunteer Bureau (the 'charity') for the year
ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet, Cash Flow
statement and notes to the financial statements, including a summary of significant accounting policies. The
financial reporting framework that has been applied in their preparation is applicable law and United Kingdom
Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard
applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).
In our opinion the financial statements..
give a true and fair view of the stste of the charity's affairs as at 31 March 2024, and of its incoming
resources and application of resources for the year then ended.,
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting
Practice; and
have been prepared in accordance with the requirements of the Charities Act 2011.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) {ISAs (UK>> and
applicable law.
Our responsibilities under those standards are further described in the Auditor's
responsibilities for the audit of the financial ststements section of our report. We are independent of the
charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in
the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in
accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and
appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the trustees. use of the going concern basis of
accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or
conditions that, individually or collectively, may cast significant doubt on the charity's ability to continue as a
going concern for a period of at least ￿e1ve months from when the financial statements are authorised for
issue.
Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the
relevant sections of this report.
Other information
The trustees are responsible for the other information. The other information comprises the information
included in the Report of the Charity Trustees, other than the financial statements and our auditor's report
thereon. Our opinion on the financial statements does not cover the other information and, except to the
extent othe￿iSe explicitly stated in our report, we do not express any form of assurance conclusion thereon.
In connection with our audit of the financial statements, our responsibility is to read the other information and,
in doing so, consider whether the other information is materially inconsistent with the financial statements or
our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such
material inconsistencies or apparent material misstatements, we are required to determine whether there is a
material misstatement in the financial statements or a material misstatement of the other information. If, based
on the work we have performed, we conclude that there is a material misstatement of this other information,
we are required to report that fact.
We have nothing to report in this regard.

INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF
SUTTON BOROUGH VOLUNTEER BUREAU
Icont'd...
Matters on which we are required to report by exception
We have nothing to report in respect of the following matters in relation to which the Charities (Accounts and
Reports) Regulations 2008 require us to report to you if, in our opinion..
the information given in the financial statements is inconsistent in any material respect with the trustees,
report", or
suffi'cient accounting records have not been kept" or
the financial statements are not in agreement with the accounting records., or
we have not received all the information and explanations we require for our audit.
Responsibilities of trustees
As explained more fully in the trustees, responsibilities statement, the trustees are responsible for the
preparation of the financial statements which give a true and fair view, and for such internal control as the
trustees determine is ne￿SSary to enable the preparation of financial statements that are free from material
misststement, whether due to fraud or error.
In preparing the financial statements, the trustees are responsible forassessing the charity's ability to continue
as a going cOn￿rn, disclosing, as applicable, matters related to going concem and using the going concern
basis of accounting unless the trustees either intend to liquidate the charity or to cease operations, or have
no realistic alternative but to do so.
Auditor's responsibilities for the audit of the financial statements
We have been appointed as auditor under Section 145 of the Charities Act 2011 and report in accordance
with regulations made under Section 154 of that Act.
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free
from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our
opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted
in accordance with ISAS {UK} will always detect a material misstatement when it exists. Misstatements can
arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably
be expected to Influen￿ the economic decisions of users taken on the basis of these financial statements.
Irregularities, including fraud, are InStan￿S of non-compliance with laws and regulations. We design
procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of
irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities,
including fraud is detailed below..
Enquiry of management and those charged with governance about actual and potential litigation or
cSaims and the identification of non-compliance with laws and regulations.
Reviewing minutes of meetings of those Gharged with governance.
Reviewing financial statement disclosures and testing to supporting documentation to assess
compliance with applicable laws and regulations.
Auditing the risk of management override of controls, including testing journal entries and other
adjustments for appropriateness, and assessing whether thejudgements made in making accounting
estimates are indicative of a potential bias.
Performing analytical procedures to identify any unusual or unexpected relationships that may
indicate risks of material misstatement due to fraud.
Professional scepticism in course of the audit and with audit sampling in material audit areas.

INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF
SUThON BOROUGH VOLUNTEER BUREAU
Icont'd...
Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including
those leading to a material misstatement in the financial statements or non-compliance with regulation. This
risk increases the more that compliance with a law or regulation is removed from the events and transactions
reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance.
The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves
intentional concealment, forgery, collusion, omission or misrepresentation.
A further description of our responsibilities for the audit of the financial statements is located on the Financial
Reporting Council's website at.. www.frc.org.uklauditorsresponsibilities. This description forms part of our
auditor's report.
Use of our report
This report is made solely to the charity's trustees, as a body, in accordance with Part 4 of the Charities
(Accounts and Reports) Regulations 2008. Our audit work has been undertaken so that we might state to the
charity's trustees those matters we are required to state to them in an auditor's report and for no other purpose.
To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the
charity and the charity's trustees as a body, for our audit work, for this report, or for the opinions we have
ft)rmed.
Kevin Fisher FCA (Senior Statutory Auditor)
For and on behalf of Kingston Burrowes Audit Ltd
Statutory Auditors
308 Ewell Road, Surbiton,
Surrey. United Kingdom,
KT6 7AL
29th January 2025
10

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUTTON
STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 MARCH 2024
Total
Total
Unrestricted Restricted
funds
funds
Total
Funds
2024
Total
Funds
2023
Notes
Income
Donations and legacies
Charitable activities
Other trading activities
Investments
Other
10,003
115,473
4,065
7,150
4,095
10,003
820,392
4,265
7,150
5,487
5,128
581,508
4,426
815
17,850
704,919
200
1,392
Total
140,786
706,511
847,297
609,727
Expenditure
Raising funds
Charitable activities
50,658
29,119
7,791
634,928
58,449
664,047
56,078
581,904
Total
79,777
642,719
722,496
637,982
Net incomel(expenditure)
Transfers be￿een funds
12
19&20
61,009
(5,383}
63.792
5.383
124,801
(28,255}
Net movement in funds
19&20
56,626
69.175
124,801
(28,255)
Reconciliation of funds
Fund balances brought foward
19&20
246,903
114,846
361,74g
390,004
Fund balances carried forward
19&20
£302,529
£184,021
£486,550
£361,749
All income and expenditure is derived from continuing activities.
The notes on pages 14 to 23 fomi part of these financial statements.
11

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUTTON
BALANCE SHEET AS AT 31 MARCH 2024
Notes
2024
2023
FIXED ASSETS
Tangible assets
15
CURRENT ASSETS
Debtors
Cash at bank and in hand
16
39,658
490,217
17,412
382,327
529,875
399,739
CREDITORS: Amounts falling due
within one year
17
43,325
37,990
NET CURRENT ASSETS
486,550
361,749
NET ASSETS
21
£486,550
£361,749
FUNDS
Unrestricted fvnds General funds
Designated funds
136,888
165,641
131,262
115,641
19
302,529
246,903
Restricted funds
20
184,021
114,846
TOTAL FUNDS
£486,550
£361,749
The financial statements were approved and authorised for issue by the Board of Trustees on IS 2024
and signed on thei
ehalf by
A J Hazeldi
Vice Chair o
the Trustees
The notes on pages 14 to 23 form part of these financial statements.
12

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUTTON
CASH FLOW STATEMENT
FOR THE YEAR ENDED 31 MARCH 2024
2024
2023
Net cash generated froml{used in) operating activities (see below)
100,740
(24,049)
Cash flow from investing activities
Interest received
7,150
815
Increase in cash in the year
107,890
(23,234)
Cash brought fomard
382,327
405,561
Cash carried forward
£490,217
£382,327
Analysis of cash
Cash at bank
£490.217
£382,327
2024
2023
Reconciliatlon of net income to net cash flow
from operating activltles
Operating surplusl{deficit) on ordinary activities
124,801
(28,255)
Adjustments for non-cash items:
{1 ncrease)IDecrease in debtors
Increasel(Decrease) in creditors
(22,246)
5,335
26,502
(21,481)
107,890
(23,234)
Adjustment for investing activities
I nterest receivable
(7,150)
(815)
Net cash generated fromllused in) operating activities
£100,740
£{24,049)
The notes on pages 14 to 23 form part of these financial statements.
13

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUTTON
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
ACCOUNTING POLICIES
Basis of preparation
Sutton Borough Volunteer Bureau (the 'charity') is a Charitable Incorporated Organisation ('ClO'},
registered in England and Wales and constitutes a public benefit entity as defined by FRS 102. The
address of the registered office is given in the charity information on page 1 of these financial statements.
The financial statements have been prepared in accordance with Accounting and Reporting by Charities..
statement of Recommended Practice applicable to charities preparing their accounts in accordan￿ with
the Financial Reporting Standard applicable in the UK and Republic of Ireland issued in October 2019,
the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102),
the Charities Act 2011 and UK Generally Accepted Accounting Practice. The financial statements have
been prepared on the going concern basis and under the historical cost convention. The financial
statements are presented in sterling which is the functional currency of the charity and rounded to the
nearest pound.
The significant accounting policies applied in the preparation of these financial statements are set out
below. These policies have been consistently applied to all years presented unless otherwise stated.
Income recognition
Items of income are recognised in the financial statements when all of the following criteria are met..
The charity has entitlement to the funds.,
any performance conditions have been met or are fully within the control of the charity-
there is sufficient certainty that receipt of the income is considered probable., and
the amount can be measured reliably.
Contract income is recognised as the charity earns the right to consideration through the performance of
its services.
No amount is included in the financial statements for volunteer time in line with the SORP.
Expenditure recognition
Expenditure is recognised once there is a legal or constructive obligation to make payment to a third
paty, it is probable thatsettlementwill be required and the amount can be measured reliably. Expenditure
is classified under the following activity headings=
Costs of raising funds which comprise those costs associated with seeking donations and grants
Expenditure on charitable activities which comprises the costs of running the various activities and
services for the charity's beneficiaries.
Expenditure includes those costs of a direct nature which can be allocated to a specific activity. It also
includes indirect costs, including governance costs that do not relate to a specific activity but are
necessary to support them. Support costs are apportioned to each activity on the basis of staff time.
Fund accounting
Unrestricted general ftjnds are those ftjnds which are freely available for use in furtheran￿ ofthe objects
of the charity and which have not been designated for specific purposes.
Designated funds are unrestricted funds set aside by the trustees for specific purposes.
Restricted funds are funds which can only be used in accordance with specific restrictions imposed by
the donor or which have been raised for a particular purpose.
14

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUTTON
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
ACCOUNTING POLICIESlcont'd...
Fixed assets and depreciation
Depreciation is provided so as to write off the cost of each asset over its estimated useful life at the
following annual rates:
Computer equipment 2 years straight line
Assets purchased as part of a specific project funded through restricted funds are written off in the year
of purchase.
Leases
Operating lease rentsls are charged to the Statement of Financial Activities on a straight line basis over
the period of the lease.
Pensions
The centre makes contributions on behalf of staff to a defined contribution pension scheme.
Contributions payable to the pension scheme are charged to the Statement of Financial Activities in the
period to which they relate.
Debtors and creditors
Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded
at transaction price. Any losses arising from impairment are recognised in expenditure.
DONATIONS AND LEGACIES
Unrestricted
Funds
Restricted
Funds
Total
2024
Total
2023
Donations
£10,003
£Nil
£10,003
£5,128
All of the £5,128 recognised in 2023 related to unrestricted funds.
INCOME FROM CHARITABLE ACTIVITIES
Unrestricted
Funds
Restricted
Funds
Total
2024
Total
2023
Grants and contracts
£115,473
£704,919
£820,392
£581,508
f the £581,508 recognised :n 2023, £144,725 related to unrestricted funds and £436,783 related to
restricted funds.
INCOME FROM OTHER TRADING ACTIVITIES
Unrestricted
Funds
Restricted
Funds
Total
2024
Total
2023
Trading fvndraising
£4,065
£200
£4,2S5
£4,426
Of the £4,426 recognised in 2023, £1.998 related to unrestricted funds and £2,428 related to restricted
funds.
INVESTMENT INCOME
Unrestricted
Funds
Restricted
Funds
Total
2024
Total
2023
Bank interest
£7,150
£Nil
£7,150
£815
All of the £815 recognised in 2023 related to unrestricted funds.
15

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUTTON
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
OTHER INCOME
Unrestricted Restricted
Funds
Funds
Total
2024
Total
2023
Miscellaneous
£4,095
£1,392
£5,487
£17,850
COST OF RAISING FUNDS
Direct
Costs
Support
Costs
Total
2024
Total
2023
Fundraising activities
Trading fundraising
35,974
7,791
7,521
7,163
43,495
14,954
42,992
13,086
£43,765
£14,684
£58,449
£56,078
Of the £58,449 expenditure recognised in the year (2023: £56,078), £50,658 (2023: £48,706) was
charged to unrestricted funds and £7,791 (2023.. £7,372) was charged to restricted funds.
EXPENDITURE ON CHARITABLE ACTIVITIES
Direct
Costs
Support
Costs
Total
2024
Total
2023
Leading by Example
Empowering Others
Digital Inclusion
Sustainable Delivery
192,590
291,464
21,553
37.632
37,513
62,499
9,110
11,686
230,103
353,963
30,663
49,318
135,714
362,821
37,242
46,127
£543.239
£120,808
£664,047
£581,904
Of the £664,047 expenditure recognised in the year (2023.. £581,904), £29,119 (2023.. £125,175) was
charged to unrestricted funds and £642,719 (2023.. £456.729) was charged to restricted funds.
ANALYSIS OF DIRECT COSTS
Raising
Funds
Charitable
Activities
Total
2024
Total
2023
Wages, social security and other
staff related costs
Project costs
Volunteer expenses
43,765
466,624
55,676
20,939
510,389
55,676
20,939
457,963
30,302
19,030
£43,765
£543,239
£587,004
£507,295
10. ANALYSIS OF SUPPORT COSTS
Raising
Funds
Charitable
Activities
Total
2024
Total
2023
Wages and salaries
Premises costs
Printing and publications
Office costs
Professional fees and other costs
Governance costs (note 11)
5,050
3,076
1,463
3,200
1,895
56,401
27,441
4,432
13,910
12,633
5,991
61,451
30,517
5,895
17,110
14,528
5,991
39,470
51,392
2,229
13,989
18,245
5,362
£14,684
£120,808
£135,492
£130,687
16

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUTTON
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
11. GOVERNANCE COSTS
Total
2024
Total
2023
Wages and Salaries
Audit fees
2,891
3,100
2,398
2,964
£5,991
£5,362
12. NET INCOMEI(EXPENDITURE)
Net incomel(expenditure) for the year is stated after charging:
2024
2023
Auditor's remuneration (Audit services)
Operating lease rentals
£3,100
£14,265
£2,964
£8,697
13. TRUSTEES REMUNERATION AND EXPENSES
The trustees neither received nor waived any remuneration during the year (2023.. £Nil).
Travelling expenses amounting to £11 were reimbursed to 1 trustee during the year (2023.. £13).
14. STAFF COSTS
Total
2024
Total
2023
Wages and salaries
Social security costs
Pension costs
Staff expenses
526,364
33,924
14,443
4,928
452,171
31,135
12,507
4,021
£579,659
£499.834
One employee (2023: Nil) received total employee benefits (excluding employer's pension costs) over
£60,000 during the year.
The average number of employees analysed by function was:
2024
Number
2023
Number
Direct charitable activities
Raising funds
Management and administration
25
20
30
23
The totsl amount of employee benefits received by key management personnel was £170,348 (2023..
£130,136).
Under FRS 102 employee benefits include gross pay, benefits in kind, employer's national insurance and
employer's pension costs.
17

surroN BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE surroN
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
15. TANGIBLE FIXED ASSETS
Computer
equipment
Cost
At 1 April 2023 and at 31 March 2024
24,125
Depreciation
At 1 April 2023 and at 31 March 2024
24,125
Net book value
At 31 March 2024
£Nil
At 31 March 2023
£Nil
16. DEBTORS
2024
2023
Trade debtors
Prepayments and accrued income
1,506
15,906
39,858
£39,658
£17,412
17. CREDITORS- amounts falling due within one year
2024
2023
Accruals
Trade creditors
Other creditors
Taxation and social security costs
21,457
22,509
106
5,397
9,978
10,974
10,894
£43,325
£37,990
18. OPERATING LEASE COMMITMENTS
Total future minimum lease payments under non-cancellable operating leases are as follows..
2024
2023
Due within:
One year
Two to five years
More than five years
14,000
10,500
14,000
24,500
£24,500
£38,500
18

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUTTON
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 3q MARCH 2024
19. UNRESTRICTED FUNDS
2024
2023
General funds
Balance brought forward at 1 April 2023
Net incomel(expenditure)
Transfer to restricted funds
Transfer {to)ffrom designated funds
131,262
61,009
(5,383)
(50,000)
126,449
(4,134)
(6,631)
15,578
Balance carried fO￿ard at 31 March 2024
£136,888
£131,262
Designated funds
Re-organisation and redundancy costs
Balance brought forward at 1 April 2023
Transfer from general funds
45,568
25,000
45,568
Balance carried forward at 31 March 2024
£70,568
£45,568
Relocation costs and refurbishment
Balance brought forward at 1 April 2023
Transfer froml(to} general funds
70,073
25,000
85,651
(15,578)
Balance carried forward at 31 March 2024
£95,073
£70,073
Total designated funds carried fotward at 31 March 2024
£165,641
£115,641
Total unrestricted funds carried forward at 31 March 2024
£302.529
£246,903
19

SUThON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUThON
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
20. RESTRICTED FUNDS
2024
2023
2024
Balance brought forward at 1 April 2023
Net incomel(expenditure)
Transfer from unrestricted funds
114,846
63,792
5,383
132,336
(24,121)
6,631
Balance carried forward at 31 March 2024
£184,021
£114,846
The balance carried forward on
restricted funds comprised..
1 April
2023
Project
Income Expenditure Transfer
31 March
2024
LBS- Ukraine Outreach
SWLINHS CHWW Brazil
Children in Need Mentoring
GLA- New Deal Propel -
Mentoring
Healthwatch Sutton- Core20
Health Connectors
Healthwatch Sutton- Health &
Equality Fund
Henry Smith
Hong Kong Welcome Programme
Jack Petchey - Intern
L8S Afghan Welcome Programme
LBS Cost of Living Form Filling
LBS Suicide Prevention
LBS Ukraine Mentoring
LBS Youth Engagement Programme
LBSIGLA Prosperity Action Squad
London Plus- Resilience Fund
MAPS Schools- Games Aid
MAPS Schools - Glenthorne School
Department of Levelling Up -
Hong Kongers
Sports Buddy - Comic Relief
Sutton Together (MIC) via CAS
SWLINHS Innovation Fund -
Health Navigators
SWLINHS Health - Core
20 Connectors
Voluntary Sector Investment
Brokerage- CAS
William Wates - Mentoring
{157) 169,724
11,321
142,816
26,751
11,321
5,468
5,468
22,978
89,931
66,953
51,442
2,984
45,184
9,242
18,091
10,729
7,362
12,833
58,400
39,099
11,520
17,969
14.000
64,231
39,099
443
14,288
12.568
5.000
26,416
31,017
23,680
11,820
11,891
8,114
7,002
11,077
3,681
1,432
5,000
26,444
42,060
25,000
15,614
28
11,043
1,320
3,794
11,805
1,829
{5,297)
86
6,500
215
5,297
12,303
29,580
77,602
12,323
44,904
76,688
10,363
(3,021)
914
1,g60
13,796
834
12,962
1,529
592
2,121
42,052
32,067
9,985
£114,846 £706,511 £642,719
£5,383
£184,021
20

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE surroN
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
20. RESTRICTED FUNDSlcontinued...
Comparative information is as follows
2023
2022
2023
Balance brought forward at 1 April 2022
Net {expenditure)lincome
Transfer from unrestricted funds
132,336
(24,121)
6,631
93,748
32,916
5,672
Balance carried forward at 31 March 2023
£114,846
£132,336
The balan￿ carried forward on
restricted funds comprised..
1 April
2022
Project
Transfer
31 March
2023
Income
Expenditure
Bridge The Gap Mentoring - Young
Londoners
CAS - Ukraine Outreach
Child Protection - Advocacy for All
Children in Need - Mentoring
Groundwork London UK- HK
Welcome Integration
Healthwatch Sutton - Core20
Health Connectors
Healthwatch Sutton - Health &
Equality Fund
Henry Smith
LBS Community Space &
Environment
LBS Suicide Prevention
MAPS Mentoring LAC & Leaving
Care
MAPS Schools- Games Aid
MAPS Schools- Glenthorne School
Department of Levelling Up -
Hong Kongers
Infrastructure - Garfield Weston
Sports Buddy - Comic Relief
Sutton Together (MIC) via CAS
Voluntary Sector Investment
Brokerage- CAS
14,275
37,598
51,873
16,764
8,180
48,244
1,955
16,921
6,981
49,583
1.955
(157)
(1,199>
6,807
5,468
52,689
1,247
51,442
20,644
2,553
18,091
58.500
50.000
45,667
50,000
12,833
5.000
10.000
5,000
2,853
12,853
35,558
2,102
30,814
5.800
6,500
24,899
29,553
6,773
61,010
11,805
1,829
(5,297)
20,000
3,463
26.477
26,347
55,001
19,307
6,477
35,187
54,847
3,173
12,303
154
17,663
1,529
£132,336 £439,980
£464,101
£6,631
£114,846
21

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUTTON
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 IlnARCH 2024
20. RESTRICTED FUNDSlcontinued...
The surpluses on restricted funds arise because of timing differences where funding has been received
in advance of expenditure and will be utilized over the duration of the relevant projects.
The restricted funds recognised in these accounts were provided for the following purposes:
LBS - Ukraine Outreach
SWLINHS cHV￿1 Brazil
Children in Need - Mentoring
GLA- New Deal Propel -
Mentoring
Healthwatch Sutton - Core20
Based on Core 20 focus to receive resident feedback and provide
Health Connectors
insight to NHS
Healthwatch Sutton- Health & Volunteer group support to residents with Health checks
Equality Fund
Henry Smith
Group and individual Befriending support to isolated, adults
Hong Kong Welcome
Support and activities to families from Hong Kong
Jack Petchey - Intern
Internship programme to support youth participation
LBS Afghan Welcome
Support to families from Afghanistan
LBS Cost of Living Form Filling Resident support to assist completion of benefit forms
LBS Suicide Prevention
Group activities for young people with mental health concerns
LBS Ukraine Mentoring
1 to 1 individual Mentoring support to Ukraine young people
LBS Youth Engagement
Youth participation and engagement activities
LBSIGLA Prosperity Action
One off volunteering support for disadvantaged residents
London Plus- Resilience
Creation of an emergency team of volunteers within Sutton
MAPS Schools - Games Aid
1 to 1 Mentoring to disadvantaged young people
MAPS Schools - Glenthome
1 to 1 Mentoring within a school environment
Department of Levelling Up -
Support and activities to families from Hong Kong
Hong Kongers
Sports Buddy - Comic Relief
Support and activities to Ukraine families
Community Health support within Benhill Sutton
1 to 1 individual Mentoring support to young people
1 to 1 individual Mentoring support to young people
Group and individual activities to disabled adults or those with
Additional needs
Residents support through volunteer Navigators on Blood
Pressure, BMI and health
Obtain feedback and share residents, insight tolfrom NHS
SWLINHS Innovation Fund -
Health Navigators
SWLINHS Health - Core
20 Connectors
Voluntary Sector Investment
Brokerage
William Wates- Mentoring
Community and organisational support
1 to 1 Mentoring for disadvantaged young people
22

SUTTON BOROUGH VOLUNTEER BUREAU
Operating as
VOLUNTEER CENTRE SUTTON
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
21. ANALYSIS OF NET ASSETS BETWEEN FUNDS
General
Funds
Designated Restricted
Funds
Funds
Total
2024
Total
2023
2024
Current asséts
Current liabilities
180,213
{43,325)
165,641
184,021
529,875
(43,325)
399,739
(37,9901
£136,888
£165,641
£184,021
£486,550
£361,749
Comparative information is as follows:
General
Funds
Deslgnated
Funds
Restricted
Funds
Total
2023
Totsl
2022
2023
Current assets
Current liabilities
169,252
{37,990)
115,641
114,846
399,739
{37,990}
449,475
{59,471)
£131,262
£115,641
£114,846 £361,749
£390,004
22. CONTINGENT ASSETS
The charity has been awarded some multi-year grants with specified or implied timeframes which
preclude recognition of the full amount. The amount of such contingent assets is £1,533,826, to be
received from 2024125.
23. RELATED PARTY TRANSACTIONS
There were no transactions with related parties in 2024 or 2023.
23