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2025-03-31-accounts

Company Company Number: Number: 3033089 3033089 Charity Charity Number: Number: 1047148 1047148

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HERTS VISION LOSS

(A (A Company Company Limited Limited by by Guarantee) Guarantee)

TRUSTEES’ TRUSTEES' REPORT AND REPORT AND FINANCIAL FINANCIAL STATEMENTS STATEMENTS FOR THE FOR THE YEAR[YEAR] ENDED ENDED 31[31] MARCH MARCH 2025 2025

itr eee , giuieelnatts, TePe an“Mo a masts qth“nt The The King's King’s Award Award for for Voluntary Voluntary Service Service The The MBE MBE for for volunteer volunteergroups groups

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CONTENTS CONTENTS

CONTENTS
CONTENTS
Pages
Pages
Legal and administrative information
Legal and administrative information
3-4
3-4
Chairman Statement for HVL Annual Report 2024-2025
Chairman Statement for HVL Annual Report 2024-2025
5-7
5-7
Chief Executive Officer's Overview
Chief Executive Officer’s Overview
8
8
Report of the Trustees for the Year Ended 31 March 2025
Report of the Trustees for the Year Ended 31 March 2025
9- 13
9-13
Independent Examiner's Report
Independent Examiner’s Report
14
14
Income Statement
Income Statement
15
15
Statement of Financial Position
Statement of Financial Position
16
16
Statement of Change
in Equity
Statement of Change in Equity
17
7.
Notes to the Financial Statements
Notes to the Financial Statements
18
- 20
18 - 20
Detailed IncomeStatement
DetailedIncomeStatement
21
- 22
21-22

2 2

LEGAL LEGAL AND AND ADMINISTRATIVE ADMINISTRATIVE INFORMATION INFORMATION

FOR FOR THE THE YEAR YEAR ENDED ENDED 31 31 MARCH MARCH 2025 2025

Status:
Status:
A company limited by guarantee without share capital incorporated on 15th March 1995; a registered
cha rity.
A company limited by guarantee without share capital incorporated on 15" March 1995; a registered
charity.
Company
Company
number:
number:
3033089
3033089
Charity number:
Charity number:
1047148
1047148
Registered
office:
Registered office:
2 Brownfields
2 Brownfields
WelwynGarden City,
Welwyn Garden City,
Hertfordshire, AL7 IAN
Hertfordshire, AL7 1AN
Trustees:
Trustees:
Alexandra Hickinbotham (Chair)

John Page (Vice-Chair)

Paul Taylor (Secretary)
John Warner-Smith (Trustee)

Alison Macdougall (Trustee)
Richard Seaman (Trustee), retired November 2024
Raj Visram (Trustee)

Alexandra Hickinbotham (Chair)

John Page (Vice-Chair)
Paul Taylor (Secretary)

John Warner-Smith (Trustee) *
Alison Macdougall (Trustee)
Richard Seaman (Trustee), retired November 2024
Raj Visram (Trustee) *
David Ottolangui (Trustee), retired April 2025.
Janet Picken (Trustee), appointed April 2024
Sherif Ibrahim (Trustee), appointed January 2025.
David Ottolangui (Trustee), retired April 2025.
Janet Picken (Trustee), appointed April 2024

Sherif Ibrahim (Trustee), appointed January 2025.
Patrons:
Patrons:
: Robert Voss CBE CSO, Lord-Lieutenantof Hertfordshire
Robert Voss CBE CStJ, Lord-Lieutenant of Hertfordshire
Suzy Harvey, Deputy Lord-Lieutenant of Hertfordshire
Suzy Harvey, Deputy Lord-Lieutenant of Hertfordshire
Staff:
Staff:
Clement Musonda (CEO)

Lisa Reed (OfficeAdministrator & Volunteer Coordinator)
Karen Utteridge (Finance
Officer)
Vanessa MacDonald
(Vision Loss Advisor)
Lorraine Cooke (Vision Loss Advisor), resignedJune 2024.
Clement Musonda (CEO)

Lisa Reed (Office Administrator & Volunteer Coordinator)
Karen Utteridge (Finance Officer)
Vanessa MacDonald (Vision Loss Advisor)
Lorraine Cooke (Vision Loss Advisor), resigned June 2024.
Renata Rybczyk-Savage(Vision Loss Advisor& CVI Officer)
Kirsty Shaw (Peer SupportWorker)
Renata Rybczyk-Savage (Vision Loss Advisor & CVI Officer)
Kirsty Shaw (Peer Support Worker)
George Sullivan (Training & EmploymentSupport Worker)

Nim Patel (Counsellor)
George Sullivan (Training & Employment Support Worker)

Nim Patel (Counsellor)
Christina Edwards (Vision Loss Advisor)
Christina Edwards (Vision Loss Advisor)
Ella Martin (Administration Support Intern), appointed October 2024
Daniel Harris (Trainee Counsellor)
Emma
Briffett (Trainee Counsellor)
BolatitoAshadele (Trainee Counsellor)
Ella Martin (Administration Support Intern), appointed October 2024

Daniel Harris (Trainee Counsellor)
Emma Briffett (Trainee Counsellor)
BolatitoAshadele(TraineeCounsellor)

E-mail: E-mail: office@hertsvisionloss.org.uk office@hertsvisionloss.org.uk

Website: Website: http://www.hertsvisionloss.org.uk http://www.hertsvisionloss.org.uk

http://www.hertsvisionloss.org.uk http://www.hertsvisionloss.org.uk

Sight Sight line:[line:] 01707 01707 324680. 324680.

3 3

Independent Independent Examiner: Examiner:

Resolve Resolve Accountancy Accountancy Accountants Accountants & & Tax Tax Advisors Advisors 11 11 Garden Garden Court, Court, Tewin Tewin Road, Road, Welwyn Welwyn Garden Garden[City,] City, Hertfordshire, Hertfordshire, AL7 AL7 1BH IBH

Solicitors: Solicitors:

Insurer: Insurer:

Bankers: Bankers:

Bates Bates Wells Wells

10 10 Queen Queen Street Street Place Place London London EC4R EC4R 1BE IBE

Towergate Towergate Insurance Insurance Funtley Funtley Court, Court, 19 19 Funtley Funtley Hill, Hill, Fareham, Fareham, P016 PO16 7UY 7UY

SANTANDER SANTANDER UK UK PLC, PLC, Bridle Bridle Road, Road, Bootle, Bootle, G1iR GIR OAA[OAA]

SHAWBROOK SHAWBROOK BANK BANK LTD, LTD, Lutea Lutea House, House, Warley Warley Hill Hill Brentwood, Brentwood,

CM13 CM13 3BE 3BE

CAMBRIDGE CAMBRIDGE & & COUNTIES COUNTIES BANK BANK Charnwood Charnwood Court Court 5B 5B New New Walk Walk Leicester Leicester LE1 LEI[6TE] 6TE UNITED UNITED TRUST TRUST BANK BANK 1 1 Ropemaker Ropemaker Street Street London London EC2Y EC2Y[9AW] 9AW

4 4

Chairman’s Chairman's Statement Statement for for HVL HVL Annual Annual Report Report 2024-2025 2024-2025

I I HVL HVL am am[has] has proud proudhad[had] to to a[a] present presentbusy[busy] year year the the of[of] 2024-2025 2024-2025 activity[activity] and and Annual Annualgrowth, growth, Report Reportachieved achieved and and Accounts Accountsits its goals, goals, for forand andHerts Herts gained gained Vision Vision national national Loss Loss recognition recognition (HVL). (HVL). for for its its work. work. Long Long term term view view The The charity[charity] celebrates celebrates 110 110 years years of of voluntary voluntary service service in[in] 2025. 2025. The The past past and and present present trustees, trustees, staff staff and and volunteers volunteers have have taken taken the the long-term long-term view view over over the the years years to to assess, assess, adapt, adapt, and and deliver deliver an an ever-changing ever-changing level[level] of of need need for for the the visually visually impaired impaired of of Hertfordshire. Hertfordshire. Started Started by[by][a] a[few] few perceptive perceptive individuals individuals in in 1915 1915 the the on-going on-going recruitment recruitment and and involvement involvement of of like-minded like-minded people people has has enabled enabled the the

global Wecharityglobal Wecharity will willconflicts, conflicts, to tocontinue continuestay stay active, active,economic economic that[that] goal[goal] solvent, solvent,challenges, challenges, and and aim aim and and to tocredible credibleexpand expand legislative legislative through throughour our requirements, requirements,service servicethe the years. years. provision provision Delivering Delivering pandemics, pandemics, in in line line across across with with population population the the a a changing changinggrowing growing growth growthnumbers numbers world world and and affected affectedmedical medical of of people people treatment treatmentby by social social needing needing evolvement, evolvement, developments. developments.our our help help in in regaining regaining confidence confidence and and lifestyle. lifestyle.

Our Our plans plans for for 2025-26 2025-26 were were to:[to:] e • develop develop our our collaborative collaborative working working partnerships, partnerships, e strengthen strengthen support support for for our our Sight Sight life life Groups, Groups, e • expand expand our our counselling[counselling] and and mentoring mentoring services. services. e and and seek seek ways ways to to be be of of public public benefit. benefit.

I I am am pleased pleased to to confirm confirm all all these these plans plans are are progressing progressing well. well. We We have have widened widened our our partnership partnership links links with with both both statutory statutory and and private private

Though Thoughthe thebodies, bodies,demand, demand, gained gained there thereand and[is] issupport support and[much] muchfrequently frequentlymore moreand funding funding[to] topresent present do,[do,] locally[locally] which which to to other otherand andis is enabling enablingorganisations organisationsnationally. nationally.set set up up to toof of create create new new groups, groups,a a wider widernew awarenessnew awarenessroles, roles, facilitated facilitatedof of visual visual impairment impairment more more counsellor counselloracross across hours hoursthe the County. County.to to help help meet meet

Our Our services[services] to[to] the[the][Visually] Visually Impaired Impaired[of] of Hertfordshire Hertfordshire continue continue to to nurture nurture with with provision provision of of Information Information and and advice, advice, home home visiting visiting andclinics, andclinics, befriending,[befriending,] national national CVI CVIcounselling, counselling, registration, registration, use use schools schoolsof of our our minibus minibus programme, programme, for for some someassistive assistive transportation transportationtechnology, technology,needs, needs,training trainingsight-life sight-life and and employment employmentpeer peer support support support, support, groups, groups,grassroots grassrootssupporting supportingdomestic domesticlow Iow vision vision abuse abuse support support and[and] community community engagement engagement forums. forums.

Responsibility Responsibility

For For those those visually visually impaired impaired individuals, individuals, of of all all ages, ages, in in Hertfordshire, Hertfordshire, we we wish wish to to reach reach them them as as soon soon as as possible. possible. To To do do this this we we need need to to broaden broaden the the population’s population's knowledge knowledge and and understanding understanding on on how how visual visual difficulties difficulties or or loss loss affects affects people people and and how how to to get get them them linked linked to to support support services services such such as as ourselves. ourselves. We We also also seek seek to to ensure ensure up up to[to] date date information, information, access access and and support support is is provided provided and and we we can can be be found found at at a a growing growing number number of of places. places. Working Working with, with, and and on on behalf behalf[of,] of, the the Hertfordshire Hertfordshire Social Social Care Care Sensory Sensory Services Services team, team, we we process process all all adult adult referrals referrals to to the the national national registration registration system system for for the the visually visually impaired and impaired and provide provide opportunities opportunities for for them them to to access access other other benefits, benefits, care, care, counselling, counselling, and and social social interaction. interaction. visually visuallyOne One important important aspect impaired. impaired. aspectOne One we we such such aim aimissue issue to to build buildis is the theon onrise riseis is the theof of street streetpopulations' populations’furniture, furniture,understanding understanding an an obstacle obstacle of offor forhow how the the their theirvisually visuallyactions actions impaired impaired can can benefit benefit as as well well or oras as disadvantage disadvantagephysically physically disabled. disabled.the the But But the the population population have,[have,] on-the-whole, on-the-whole, only only got got to to grip grip with with the the hard hard of of hearing hearing difficulties[difficulties] and and mobility mobility disabilities. disabilities. For For those those of of working working age, age, Herts Herts Vision Vision Loss Loss has has also also taken taken a a step step to to encourage encourage and and assist assist the the visually visually impaired impaired into into employment. employment. We We have have[trialled] trialled employment employment of of visually visually impaired impaired staff staff ourselves ourselves over over the the[last] last year year to to broaden broaden our our knowledge knowledge of of the the issues issues to to overcome. overcome. Finance Finance I I am am pleased pleased to to confirm confirm Herts Herts Vision Vision Loss Loss (HVL) (HVL) has has once once again again made made a a small small surplus surplus for for the the financial financial year year 2024-25, 2024-25, evidence evidence that that we we continue continue[to] to[operate] operate within[within] our our means. means. The The financial financial management management over over the the past past year year has has continued continued to to be be closely closely monitored monitored and and proved proved an an effective effective process, process, ensuring ensuring our our balanced balanced financial financial[position] position[at] at our our year year end. end. We We have have maintained maintained our our contracted contracted income income from from Herts Herts County County Council Council and and worked worked with with the the Sensory Sensory Services Services and and Commissioners Commissioners to to extend extend the the HVL HVL availability availability which which includes includes continuing continuing to[to] subcontract subcontract the the hearing hearing support support for for Hertfordshire's Hertfordshire’s deaf deaf population, population, to to Herts Herts Hearing Hearing advice advice service[service] (HHAS). (HHAS). In In addition, addition, we we have have applied applied for for and and secured secured grants grants from from various various other other sources. sources. We We recognise recognise the the ongoing ongoing need need to to seek seek funding funding duethrough throughdue to to the the grants grantsexpected expected and and contracts contracts ongoing ongoing growth growthto to enable enableof of visually visuallyHVL HVL to to continue continue impaired impaired to toresidents residentssupport support theacross acrossthe visually visuallyHertfordshire Hertfordshire impaired impaired where whereresidents residentsI 1 in in in in 30 30 the thehavea have County. County.a difficulty. difficulty. This This is is necessary necessary

Independent Independent Examiner. Examiner.

I I thank thank Resolve Resolve Accountancy, Accountancy, who who remain remain our our Independent Independent Examiner. Examiner. They They have have examined examined our our accounts accounts and and scrutinised scrutinised our our financial financial position position for for 2024-25, 2024-25, as as you you will will see see in in their their comments comments in in the the HVL HVL Financial Financial accounts accounts section. section.

Governance Governance The The Board Board takes takes the the issue issue of[of] governance governance as as an an important aspect important aspect of of our our[activities.] activities. Whether Whether it it be be[risk] risk management, management, safeguarding safeguarding vulnerable vulnerable users, users,[safety] safety[of] of our our staff,[staff,][health] health and and[safety] safety aspects, aspects, policy policy reviews reviews and and updates updates or or financial financial management management controls, controls, all all are are discussed discussed[and] and addressed[addressed] on on a[a] regular regular quarterly[quarterly] basis. basis. Our Our two two[Sub] Sub Board Board committees, committees, Services Services & & Marketing, Marketing, and and Finance Finance & & Governance, Governance, provide provide the the operational operational direction direction and and scrutiny scrutiny of of the the business. business. They They also also review review the the risk risk register, register, policies, policies, and and mitigation mitigation actions actions to to safely safely manage manage the the charity’s charity's activities. activities. 5 5

This This has has worked worked well well and and is is undertaken undertaken in in an an open open and and transparent transparent method method at at both both the the Board Board and and service service facing facing areas, areas, ensuring ensuring as as used manyused many and and[subjects] subjects by by whom. whom.as[as][possible] possibleIt It is is regularly regularly are[are][covered.] covered. reviewed reviewed[The] The to to Risk[Risk] ensure ensure register[register] it it is isis[is] current. current.[comprehensive] comprehensive[and] and identifies identifies the[the][issue,] issue, level level[of] of risk,[risk,] what what mitigation[mitigation] is is Recognition Recognition successful successful recognisingFollowing recognisingFollowing HVL HVLin in our our its its being beingwork worknomination nomination awarded awardedand and scope scopefor fora a The The High High[of] of[service] service King's King’sSheriff Sheriff of Award Award to[to] of[Visually] Visually Hertfordshire Hertfordshirefor for Voluntary Voluntary Impaired Impaired award awardservices services[residents] residents in in March March in in in in2024, 2024, Hertfordshire. Hertfordshire.2023, 2023, equivalent equivalentI I am am very very The The to to pleased pleased an an Lord-Lieutenant Lord-Lieutenant MBE MBE to to for for also alsothe theannounce announce organisation, organisation, of of Hertfordshire HertfordshireHVL HVL has has been been presented presented the the award award to to HVL HVL at at a a volunteers’ volunteers' event event at at The The View, View, Welwyn Welwyn Garden Garden City City on on 3rd 3rd April April 2025. 2025. There Theresince since its its are areinception inception over over 2000 2000 in in 2018. 2018.charities charitiesHerts Herts in in Hertfordshire HertfordshireVision Vision Loss Loss is is and and one oneonly only of of that that16 16 elitehave haveelite number, number, been been awarded awarded one one of ofthe thethree threeQueen’s Queen's achieving achieving or or King’s King's the the award awardAward Awardin infor for2024. 2024. Voluntary Voluntary Service Service HVL HVL was was also[also] shortlisted shortlisted for for The The National[National] Charity Charity Governance Governance awards awards in in 2025, 2025, organised organised by by the the Clothworkers Clothworkers Company. Company. The The awards awards were were about[about] the the efficacy efficacy of[of] the the Boards Boards work. work. As[As] one one of[of] the the 15[15] shortlisted shortlisted for for 1 1 of of 5 5 categories, categories, we we are are extremally extremally proud proud to to have have won won our our category.[category.] Services, Services, Strategic Strategic and and Operational Operational Management Management of of HVL HVL Currently Currently we we have have 2,600 2,600 clients clients on on database database who who can can access access our our help help as as required, required, of of these these HVL HVL directly directly supported supported 1,770 1,770 individuals individuals during during 2024-2025: 2024-2025: e 163 163 through through counselling counselling • e 395 395[through] through registering[registering] clients clients for for Certificate Certificate[of] of Visual Visual Impairment Impairment (CVI) (CVI) e 63 63 Low Low vision vision clinics clinics • e 427 427 through[through] home home visits[visits] & &[befriending] befriending e 173 173 individuals individuals through through Sight Sight Life Life groups groups e 549 549 signposted signposted to to other other providers providers The The demand demand continues continues to to grow grow for for those those with with sight sight loss,[loss,] current current projections projections suggest suggest it it may may reach reach 45,800 45,800 of of the the County’s County's population population by by 2032. 2032. Advisor Advisor Work Work Our Our Low[Low] Vision Vision Advisors Advisors undertake undertake approximately approximately 90 90[visits] visits to to our our users users per per month month in in addition addition to to supporting supporting schools, schools, our our schools schools programme, programme, hospital[hospital][clinics] clinics and[and] user user groups. groups. We We adjust[adjust] our our[input] input for for their their specific specific needs needs and and help help them them liaise liaise with with support support groups groups and and information information links links etc. etc. Ears Ears for for Eyes Eyes Counselling Counselling good goodHVL HVL continues continues reputation reputation to[to] for forprovide providehow how the thesupport supportservice service for for is isboth both provided provided[adults] adults and andand andhelp help[children,] children, support support either eitherservices services in[in] person personin in other otheror or via viaareas. areas.the the telephone. telephone.HVL HVL is is also also pleased pleased We We continue continue to to be be to to able able have have to to a a continue continuevery very to to provide provide a a recognised recognised supported supported learning learning environment environment for for trainee trainee counsellors. counsellors. Herts Herts County County Council[Council] (HCC) (HCC) Contract Contract We We have have completed completed a a successful successful 4th 4th year year[of] of our our contract contract with with HCC HCC and and have have been been retained retained for for a a fifth fifth year year (2025-26) (2025-26) while while a a retendering retendering process process[is] is completed[completed] by[by] Herts Herts County County Council Council[for] for[future] future years. years. We We continue continue to to provide provide Low Low Vision Vision assessments assessments for for the the Council Council Sensory[Sensory] Services Services[Department,] Department, as as mentioned mentioned[earlier,] earlier, we we[register] register individuals individuals for for their their Certificate Certificate of of Visual Visual Impairment, Impairment, which which opens opens[their] their[opportunities] opportunities for[for][other] other benefits,[benefits,][and] and[support] support Sensory Sensory Services Services backlog backlog of[of] referrals. referrals. HVL HVL continues continues[to] to be be the the main main contractor contractor[in] in Hertfordshire Hertfordshire for for Visual Visual and and Hearing Hearing support,[support,] though though we we subcontract subcontract the the hearing hearing service service aspect aspect to to Hertfordshire Hertfordshire Hearing Hearing Advice Advice Service Service (HHAS). (HHAS). Links Links with with other other Herts Herts User User Groups Groups provideLinks Linksprovide with with seamless seamlessother other Hertfordshire Hertfordshireservice[service] for for the theservice service[visually] visuallyproviders providersimpaired impaired to to are arethe the maintained. maintained. VI VI residents, residents, HVL HVL independent independent[is] is also also aware awaresupport support groups of, of, and and groupsliaises liaisesand and with, with, voluntary voluntaryservices servicesgroups, groups,across across aiming aiming the the county county to to boundaries. boundaries.

User User Groups Groups In In addition, addition, we we have have instigated instigated additional additional local local based based Sight Sight Life Life Groups, Groups, giving giving further further social social support support to to the the Visually Visually Impaired Impaired and and their their carers. carers. We We will[will] continue continue to[to] expand expand the the number number of of Sight Sight Life Life Groups Groups across across the the County. County. Some Some areas areas are are better better served served or or in in demande¢ •demand4 4 which which[than] than have haveothers.[others.] been beenCurrently Currentlyrunning running we for wefor have[have] some some 6 6 years years Sight Sight (1 (1life life each each groups: groups:in[in] Hemel, Hemel, St St Albans, Albans, Welwyn Welwyn & & Hatfield, Hatfield, and and in in Stevenage) Stevenage) e A Anew new Sight Sight Life Life Group Group started started in in the the Letchworth Letchworth & & Hitchin Hitchin area area from from August August 2024, 2024, e The The latest latest is is the the East East[Herts] Herts Sight Sight Life Life Group Group launched launched in in Brickendon, Brickendon, East East Herts Herts on on 26 26th June June 2025. 2025. We We continue continue to to seek seek new new locations[locations] to to spread spread the the opportunity opportunity for for service service users, users, and and HVL HVL continues continues to to tailor tailor the the groups groups to to the the local local needs. needs. We We maintain maintain our our close close working working arrangements arrangements with with Herts Herts County County Council Council (HCC) (HCC) Sensory Sensory Services Services and and Hertfordshire Hertfordshire Hearing Hearing Advisory Advisory Service Service[(HHAS)] (HHAS) and and act[act] as as[a] a signpost signpost between between them them and and our our users. users.

Mini-Bus Mini-Bus the theWe We recognised recognised remaining remaining[cost] cost[this] this being[being] original original met met asset asset from fromwas was our our getting getting reserves, reserves, to to the thewe we end endreplaced[replaced] of of its its it it lifetime lifetime with with a a and andnew new with with one one the thein in March March help help of of of ofa a this thisgrant, grant,year. year. the the We We sale salehave have of of a a our our few few old old volunteer volunteer minibus minibus plus plus drivers drivers as as well well as as some some staff staff able able to to drive drive it it when when needed. needed. Though Though more more volunteer volunteer drivers drivers are are required. required.

Schools Schools Programme Programme HVL HVL continues continues[with] with its its Schools Schools Programme Programme across across Hertfordshire. Hertfordshire. Our Our aim aim continues continues to to be be informing informing and and providing providing sight sight awareness awareness training training sessions sessions to to all all schools schools within within Hertfordshire. Hertfordshire. This This programme programme assists assists HVL HVL to to reach reach the the wider wider future future population. population. Sight Sight News News providesHVL HVLprovidescontinues continuesup up to[to][to] todate date ensure ensure information,[information,] a[a] wide wide communication communication interesting[interesting] relevant relevantopportunity opportunity[articles,] articles,[with] withand and service service opportunities opportunitiesusers users by byfor forpublishing publishingusers users to to access accessour our Sight Sight or or get getNews Newsinvolved involved[3] 3 times times in. in. each each Copies Copiesyear. year.are areIt It changeddistributed distributedchanged its[its] electronically electronicallyformat format in in response responsebut[but] we weto tocontinue continue service service to[to] user user send sendcomments. comments. a a[small] small number number[in] in hard hard copy copy format format for for those those not not 'online.' ‘online.’ We We have have recently recently 6 6

Volunteers Volunteers

We We have have recently[recently] updated updated our our database database and and currently currently have have 90 90 active active[volunteers.] volunteers. These These invaluable[invaluable] volunteers volunteers continue continue[to] to provide provide

befriending befriending support support to to allocated allocated service service users, users, support support hospital hospital[clinics,] clinics, assist assist with with operational operational activities activities and and other other various various activities activities as as required.[required.] There There are are occasions occasions[when] when the the supply supply[of] of volunteers[volunteers] we we aim[aim][to] to match match[to] to our our users, users, are are[thwarted.] thwarted.[For] For example,[example,] this[this] can can

be be due due to to suitable[suitable] matches matches[living] living[in] in different different areas areas[of] of[Hertfordshire,] Hertfordshire, availability,[availability,] or or interests. interests. Recruitment Recruitment[of] of new new volunteers volunteers is is ongoing ongoing[to] to[help] help solve solve[this] this[issue] issue but but is is[difficult] difficult nationally. nationally.

Website Website Much Much work work on on updating updating our our website website has has been been done done to to provide provide a a better better experience experience for for our our users, users, improve improve sharing sharing of of information information and and provide provide marketing marketing information information[to] to our our funders. funders. However, However, there there is is[still] still a a[lot] lot to[to] resolve resolve[to] to[bring] bring it[it] up up[to] to date date as as we we want want[it.] it.

Workforce Workforce We We have have 10 10 members members[of] of staff,[staff,] some some part part[time,] time, others others full full[time,] time, their their roles roles vary vary from from vision vision loss[loss][advisors,] advisors, finance,[finance,] administrative,[administrative,] counsellor, counsellor, volunteer volunteer coordinator, coordinator, CVI CVI registering registering[officer,] officer, support support to to users users for for training, training, to to Chief Chief Executive. Executive. We We have have also also undertaken undertaken an an internship internship[support] support role role in[in] partnership partnership[with] with the the Thomas Thomas Pocklington Pocklington Trust, Trust,[to] to assist assist visually[visually][ impaired] impaired individuals individuals[back] back into into work.[work.]

Working Working with with[HCC] HCC Sensory[Sensory] Services workload Services workload

While While we we fulfil fulfil our our Hertfordshire[Hertfordshire] County County Council Council[Contract,] Contract, we we have have continued continued to to support support the[the] sensory sensory services services department department where where there there are are staff staff shortages. shortages.[It] It[is] is beneficial beneficial for for HVL HVL and and the the visually[visually] impaired as impaired as we we can can contact contact them them quicker quicker than than they they would would have have previously previously been, been, so so receive receive targeted targeted support support sooner. sooner.

Working Working with with NHS NHS[and] and other other[Statutory] Statutory or or Voluntary Voluntary[Groups] Groups

HVL HVL continues continues the joint the joint[working] working[with] with[parts] parts[of] of the the[NHS] NHS[in] in[both] both the the acute[acute][and] and social social care care[settings.] settings.[We] We are are also[also][active] active[in] in liaising[liaising][with] with other other relevant relevant statutory[statutory] and and voluntary voluntary groups groups to[to] further[further] opportunities opportunities[to] to support support and[and] empower empower the the[visually] visually[impaired.] impaired. The The

development development of[of] an an Eye Eye Clinic[Clinic] Liaison Liaison Officer Officer[(ECLO)] (ECLO)[provision] provision is is[a] a welcome welcome addition[addition] to[to] services services across across Hertfordshire, Hertfordshire, and and HVL HVL is is

collaborating collaborating with with the the ECLO ECLO officers officers to to provide provide seamless seamless support support to to our our residents. residents.

Our Our[Board] Board Our Our Board Board comprised comprised of[of] 9 9[Trustees,] Trustees, each each[with] with a a role role[within] within the the organisation,[organisation,] whether whether[it] it be be chairperson chairperson of[of] one one of[of] our our sub sub board board committees committees and/or[and/or] lead[lead] supporting supporting advisory advisory roles. roles. With[With] the[the] changes[changes][that] that occurred occurred in[in] 2024 2024[and] and early early 2025[2025] we we currently[currently] have have 8[8] Trustees. Trustees. We We were were sorry sorry to[to] say say goodbye goodbye[to] to Richard Richard Seaman, Seaman, a a[long] long serving Trustee serving Trustee and and former former Chairman Chairman who who[retired] retired from from the the Board Board[in] in November November 2024.[2024.][We] We[also] also[had] had[David] David Ottolangui Ottolangui leave leave us us[in] in April April[2025.] 2025.[We] We[wish] wish them them both[both] well[well][for] for the the future. future. A A process process of of recruitment recruitment has has been been successful successful over over the the year. year. In In April April 2024 2024 we we welcomed welcomed Janet Janet Picken, Picken, and and Sherif Sherif Ibrahim Ibrahim in in January January 2025. 2025. Both Both bring bring a a wealth wealth of[of] skills skills and and experience experience to to the[the] Charity. Charity. We We continue continue to[to] seek seek new new Trustees Trustees to to maintain maintain an an enthusiastic, enthusiastic, knowledgeable knowledgeable team team[with] with a[a] variety[variety][of] of skills skills[in] in the the[Board.] Board. I I am am also also delighted delighted to to confirm confirm that that in in April April 2025, 2025, The The Lord-Lieutenant Lord-Lieutenant of of Hertfordshire, Hertfordshire, Robert Robert Voss Voss and and the the Deputy Deputy Lord Lord Lieutenant, Lieutenant, Sally Sally Harvey, each Harvey, each agreed agreed to to be be a a[Patron] Patron[for] for HVL. HVL.

Outlook Outlook and and Future Future

The The environment environment in in which which HVL HVL works works is is ever ever changing changing and and challenging. challenging. The The need need of of its its services services and and support support continues continues to to be be ever ever changing changing and and challenging challenging as as the the population population[of] of visually[visually] impaired impaired individuals individuals grows. grows. We We must must and and will will continue continue to to seek seek a a wider wider level level[of] of continued continued funding[funding and] and opportunities opportunities to[to][provide] provide[a] a[sustainable] sustainable[and] and[forward] forward[looking] looking[future] future for[for] HVL HVL[and] and our our Service Service users, users, though[though] recognise the recognise the[need] need[for] for caution caution[to] to ensure ensure any any expansion expansion[of] of services services can can be[be][sustained.] sustained.

Appreciation Appreciation

I I conclude conclude with with a a big big 'Thank ‘Thank You' You’ to to our our[staff,] staff, volunteers, volunteers, and and Trustees. Trustees. Our Our volunteers volunteers continue continue[to] to provide sterling provide sterling support and support and[input] input[for] for our our Service Service users users in[in] various various ways, ways,[providing] providing[continuity] continuity and[and]

friendship friendship across across the the county. county.

We We have have had had a a few few leavers leavers and and[starters] starters on on our our staff staff ranks ranks during during the the year. year.[I] I wish wish the the leavers[leavers] good good[luck] luck for for the the[future] future and and a a[big] big welcome welcome to[to] the the new new[staff.] staff. They They[have] have[joined] joined[hard] hard[working] working and[and] dedicated dedicated[existing] existing staff staff to[to] make make[a] a cohesive cohesive and[and] effective effective team,[team,] led[led][by] by

our our Chief[Chief] Executive Executive whose whose innovative innovative[and] and[persistent] persistent[work] work[is] is developing[developing ] our our[Charity's] Charity’s[viability.] viability.

A A[particular] particular thank thank you you to[to] Clement Clement Musonda Musonda who who[has] has[had] had[another] another very very challenging challenging and[and] busy[busy] year year as as CEO. CEO.[He] He has[has][brought] brought[a] a[wealth] wealth of[of] knowledge, knowledge, skills,[skills,][and] and[experience] experience[to] to the the[organisation.] organisation.

I I thank thank everyone everyone for for their their input, input, support, support, and and hard hard work, work, and and look look forward forward to to a a continuing continuing positive positive future. future.

Alex Alex Hickinbotham Hickinbotham Chair, Chair, Herts Herts Vision Vision Loss. Loss.

Date Date July[July] 2025 2025

7 7

Chief Chief Executive Executive Officer's Officer’s Overview Overview

The The year year 2024-2025 2024-2025 has has been been one one of[of] meaningful meaningful growth, growth, collaboration,[collaboration,] and and[innovation,] innovation, as as we we continue continue our our commitment commitment to to improving improving the the[lives] lives of[of] people people living living with with sight sight loss loss across across Hertfordshire. Hertfordshire.

Service Service Delivery Delivery and and Impact Impact Throughout Throughout the[the] year, year, our our dedicated dedicated team team and and volunteers volunteers have have worked worked with with passion passion and and purpose, purpose, delivering delivering a a broad broad range range of of highhighquality quality services services tailored tailored to to the the needs needs of of blind blind and and visually visually impaired impaired individuals: individuals:

Looking Looking Ahead Ahead As As we we reflect reflect on on a a year year[of] of significant significant progress progress and and heartfelt heartfelt impact, impact,[I] I wish wish to to thank thank our our volunteers, volunteers, partners, partners, funders, funders, and and dedicated dedicated staff staff team. team. Your Your support support has[has][been] been the the foundation foundation[of] of our our success success and and the the[driving] driving[force] force behind[behind] the the difference[difference] we we make make in[in] people's people’s lives. lives. Looking Looking to to the the year year ahead, ahead, HVL HVL will will continue continue to to build build on on these these achievements achievements with[with] an an unwavering unwavering focus focus on on empowerment, empowerment, independence, independence,[and] and inclusion. inclusion. We[We] are are committed committed[to] to[expanding] expanding our our[services,] services, reaching reaching more more[people] people in in need, need, and and strengthening strengthening the the voice voice of of those those with with lived lived experience. experience. Thank Thank you you for[for] standing standing with[with] us us[in] in this[this] journey. journey. Together, Together, we we are are changing[changing][lives] lives and[and] building[building][a] a brighter, brighter, more more accessible[accessible][future] future for[for] blind blind and and visually visually impaired impaired people people across across Hertfordshire. Hertfordshire.

Clement Clement Musonda[Musonda] Chief Chief Executive Executive Officer Officer

8 8

REPORT REPORT[OF] OF[BOARD] BOARD[OF] OF TRUSTEES[TRUSTEES] FOR FOR THE THE YEAR YEAR ENDED ENDED[31st] 31° MARCH MARCH 2025 2025

The The Board Board of[of] Trustees Trustees presents presents its its[report] report and and financial financial statements statements for for the the year year ended ended 31st 31% March March 2025. 2025.

Core Core Services Services Overview Overview

Herts Herts Vision Vision Loss Loss continues continues to to provide provide a a comprehensive comprehensive range range of of core core services services designed designed to to support support blind blind and and visually visually impaired impaired people people across across[Hertfordshire.] Hertfordshire. These These services services include include Home Home[Visits] Visits and and Befriending,[Befriending,] Counselling, Counselling, CVI CVI Registration Registration Support, Support, Hospital Hospital and and

Low Low Vision Vision Clinic[Clinic] Visits,[Visits,] our our Resource Resource Centre,[Centre,] and and the the Sight Sight[Life] Life Peer Peer Support Support Groups. Groups.

Service Service Statistics Statistics Summary Summary (April (April 2024 2024 — - March March 2025) 2025) Over Over[the] the reporting[reporting] year, year, Herts[Herts] Vision Vision Loss[Loss][supported] supported[1,770] 1,770 individuals individuals through[through] our our core core service[service] offer. offer.[This] This reflects reflects the[the][growing] growing demand demand[for] for specialist specialist support,[support,] with[with] our our ACT ACT[database] database now now holding holding records records[for] for over over[2,600] 2,600[clients.] clients.

9 9

HVL HVL Sensory Sensory Support Support Services Services 2024 2024 - - 2025 2025

==> picture [428 x 281] intentionally omitted <==

----- Start of picture text -----
450 427 427
395
400 400 ai 389 389
350 350
300 300
= •Counselling Counselling
250 250
wCVI uCVI Completed Completed
200 200 BLVC z LVC
163 163 — 173 = Home Home Visits Visits
150 150 ESight m Sight Life Life Peer Peer Groups Groups
= New New [Referrals] Referrals
100 100
63 63
50
:0 @
----- End of picture text -----

10 10

e Provide Provide assessments assessments to to determine determine individual individual technology technology needs. needs. • e Deliver Deliver ongoing ongoing technical technical advice, advice, troubleshooting, troubleshooting, and and confidence-building confidence-building support. support. The The goal[goal][is] is[to] to reduce[reduce][digital] digital exclusion exclusion[by] by equipping equipping[beneficiaries] beneficiaries[with] with the the[tools] tools[and] and skills skills[to] to manage manage daily daily life life independently, independently, maintain maintain social social connections, connections,[and] and access access services services online. online. HVL HVL[will] will[monitor] monitor[feedback] feedback[during] during the[the][pilot] pilot[phase] phase and[and] evaluate evaluate scalability scalability[for] for[a] a countywide countywide[rollout.] rollout.

    1. Establish Establish a a Youth Youth Forum Forum for for Visually Visually Impaired Impaired Children Children and and Young Young People People (CYP) (CYP) HVL HVL[is] is committed committed[to] to amplifying amplifying the the voices[voices][of] of blind blind[and] and visually[visually][ impaired CYP.] impaired CYP. In[In][2025—2026,] 2025-2026, HVL HVL will will[establish] establish[a] a Youth Youth Forum,[Forum,] a a structured structured platform platform[that] that enables enables[CYP] CYP[to:] to: e Share Share their their experiences, experiences, concerns, concerns, and and[aspirations] aspirations[in] in a[a] supportive supportive peer peer environment. environment. • e _ Participate Participate in in discussions discussions that that inform inform HVL's HVL’s services, services, ensuring ensuring they they are are relevant, relevant, and and youth youth led.[led.] • e _ Build Build leadership leadership and and advocacy advocacy skills skills through through mentorship, mentorship, workshops, workshops, and and creative creative expression expression (e.g. (e.g. storytelling, storytelling,[digital] digital content content creation). creation).

The The forum forum will will meet meet[quarterly,] quarterly,[either] either[in] in person person or or virtually, virtually, and and include include guest guest speakers, speakers, project project opportunities,[opportunities,][and] and social social meetups. meetups. It It will will also also promote promote inclusion inclusion by by inviting inviting sighted sighted peers peers trained trained in in disability disability awareness awareness to to foster foster greater greater understanding understanding and and[friendship] friendship across across the the community. community.

These These functional, functional, 2025—2026 2025-2026 and and fulfilling fulfilling initiatives initiatives[lives.] lives. align align Each Each withplan withplan is is[HVL's] HVL’s grounded grounded broader broader in in community communitymission mission[to] to feedback, feedback,empower empower organisational organisational blind blind and and visually visually learning, learning,impaired impairedand and a aindividuals individualscommitment commitment to to to to live liveinclusive inclusivehappy, happy,

growth. growth.

Public Public Benefit Benefit The The trustees trustees confirm confirm[that] that they they have have complied complied with[with] the the duty[duty][in] in Section Section[4] 4[of] of the the[Charities] Charities Act Act 2006 2006[to] to have have due due regard regard[to] to the the Charity Charity Commission's Commission’s general general guidance guidance on on public public benefit. benefit. The The purpose purpose[of] of the the[charity] charity is is enshrined enshrined in in its its objects objects outlined outlined herein. herein. The The trustees trustees ensure ensure that[that][this] this[is] is carried[carried][out] out for[for][the] the public public[benefit] benefit[by] by[delivering] delivering[a] a range range[of] of activities activities to[to] meet meet its[its] objects.[objects.]

11 11

Trustees[[Responsibilities]]

Trustees Trustees Responsibilities[[Responsibilities]]

The The Trustees Trustees are are responsible responsible for for preparing preparing the the annual annual[report] report and and the the financial financial statements statements in in accordance accordance with with applicable applicable law law and and regulations. regulations. Company Company[law] law requires requires the the Trustees Trustees[to] to prepare prepare financial financial statements statements[for] for each[each] financial financial year. year. Under Under that that[law] law the the Trustees are Trustees are required required to to prepare prepare the the financial financial statements statements[in] in accordance accordance with with United United Kingdom Kingdom Generally Generally Accepted Accepted Accounting Accounting Practice Practice (United (United Kingdom Kingdom Accounting Accounting Standards Standards and and applicable[applicable] law). law). The The financial financial statements statements are are required required to[to][give] give a a true[true] and and fair fair view view of[of] the the situation situation of[of] the the charity charity and and of of the the incoming incoming resources resources and and application application of of resources resources of of the the charity,[charity,] including including its[its] income income and and expenditure, expenditure, for for that that period. period. In In preparing preparing these these financial financial statements statements the the Trustees Trustees are are required required[to:] to: e • Select Select[suitable] suitable accounting accounting policies policies[and] and then[then] apply[apply] them them consistently. consistently. e Make Make judgement judgement and and estimates estimates[that] that are are reasonable reasonable and and prudent. prudent. e Prepare Prepare the[the] financial financial statements statements on on the the going going concern concern[basis] basis unless[unless][it] it is is inappropriate inappropriate to[to] presume presume that that the the charity[charity] will will continue continue in[in] business. business.

The The Trustees Trustees are are responsible responsible[for] for keeping keeping proper proper accounting accounting records records[that] that[disclose] disclose[with] with reasonable reasonable accuracy accuracy[at] at any any time time the the financial financial

position position of of the the charity charity and and enable enable them them to to ensure ensure that that the the financial financial statements statements comply comply with with the the Companies Companies Act Act 2006. 2006. They They are are also also responsible responsible for for safeguarding safeguarding the the assets assets[of] of the the[charity] charity and and hence hence for for[taking] taking reasonable reasonable steps[steps][for] for the the prevention prevention and and detection detection[of] of fraud[fraud]

and and other other[irregularities.] irregularities.

Herts Herts Vision[Vision] Loss Loss Objectives Objectives and and Activities Activities Herts Herts[Vision] Vision[Loss] Loss[remains] remains an an[independent] independent[charity] charity[and] and[is] is[the] the[only] only[local] local charity[charity] wholly wholly dedicated dedicated[to] to providing providing services services to[to] blind blind and[and] visually visually impaired impaired people people (VIPs), (VIPs), their their families, families, and and carers carers in in Hertfordshire. Hertfordshire. HVL HVL aims aims to to support support and and empower empower blind blind and and VIPs VIPs[in] in Hertfordshire; Hertfordshire;[to] to reduce reduce social[social] isolation isolation and[and][loneliness,] loneliness, help[help][people] people[to] to maintain maintain their their independence independence and and[help] help[with] with daily daily living[living] needs. needs. Many Many people people experience experience a a huge huge sense sense[of] of loss loss and and social social isolation isolation[with] with the the onset onset[of] of a a serious serious eye eye[condition.] condition. We We provide provide much much needed needed social social interaction, interaction, practical practical and and emotional emotional support support and and advice advice and and a a[link] link to to the the community community via via news, news,[information,] information, all all[of] of which which can can help help a a person person regain regain their their independence, independence, re-discover re-discover their their self-esteem, self-esteem, and and claim claim their their lives lives back. back.

We We[deliver] deliver a a range range[of] of[services] services which which include include[information,] information, advice advice advocacy, advocacy,[counselling,] counselling, a a regular regular[newsletter,] newsletter, technology technology support, support, gadget gadget and and equipment equipment demonstrations, demonstrations, home home — - visiting visiting and and befriending, befriending, social social and and support support groups, groups, together together with with support support to to patients patients and and staff staff at at a a number number low low vision vision and and hospital[hospital] eye eye clinics clinics across across the the county. county. Risk Risk Management Management The The Board Board[of] of Trustees Trustees continues continues[to] to[review,] review,[each] each quarter quarter throughout throughout the the year, year, the the major major risks risks[to] to which[which] the the[charity] charity[is] is exposed exposed and and

equate equate systems systems[to] to[mitigate] mitigate these these[risks.] risks. The The chief chief executive officer executive officer did[did][report] report[to] to the the Board Board at[at] the the end end[of] of 2024-2025 2024-2025 about about how how effectively effectively we we have have addressed addressed our our risk[risk] management management[targets.] targets.

12 12

Legal Legal and and Administrative Administrative Information Information

Aims Aims and[and] Objectives Objectives as as stated[stated] in[in][the] the Memorandum Memorandum and[and] Articles Articles of[of Association:] Association:

In In addition, addition,

Emergency Emergency Contingency Contingency Reserve Reserve[Policy] Policy

The The Board Board of[of] Trustees Trustees[believes] believes[that] that the the[charity] charity should should[hold] hold an an emergency emergency contingency contingency reserve reserve because: because:

    1. It It has has no no endowment endowment funding funding and and is is[primarily] primarily dependent dependent for for income income upon upon grants grants which which[inevitably] inevitably fluctuate[fluctuate] from from year year to to year. year.
    1. It It requires requires protection protection against against and and the the[ability,] ability, to to continue continue meeting meeting the the needs needs of[of] its its beneficiaries[beneficiaries] despite despite catastrophic catastrophic or or lesser lesser but but damaging damaging events. events.

The The Trustees Trustees believe believe that[that] the the average average level[level] of[of] financial financial emergency emergency contingency contingency reserve reserve should should be be the the equivalent equivalent[of] of four[four] months’ months' to operatingto operatingthe the desired desired costs[costs] level levelcalculated[calculated][in] in stages stagesand[and] consistent consistent[reviewed] reviewed[with] withannually.[annually.] the the charity's charity’s They They believe believe overall overall[that] that financial financial[such] such financial financial position position emergency emergency and and its its need needcontingency[contingency] to to maintain and maintain reserve reserveand develop develop should shouldits its be[be][built] built up up charitable charitable activities. activities.

13 13

Herts Herts[Vision] Vision Loss Loss Independent Independent Examiner's Examiner’s Report Report CF For The The Year Year[Ended] Ended[31] 31 March March 2025 2025 000

Independent Independent examiner's examiner's report report[to] to the the trustees trustees[of] of Herts Herts[Vision] Vision Loss Loss

I I report report to to the the trustees trustees on on my my examination examination of of the the accounts accounts of of the the above above charity charity for for the the year year ended ended 31 31 March March 2025 2025 which which are are set set out out within within this this document. document.

Responsibilities Responsibilities and and basis basis of of the the report report

As As[the] the[charity's] charity’s trustees trustees[(and] (and directors directors[for] for[the] the purposes purposes of[of] company company[law)] law) you you are are responsible responsible[for] for the the preparation preparation of of the the accounts accounts in[in] accordance accordance with with the[the][requirements] requirements of of the the Companies Companies Act Act 2006 2006 (“the ("the 2006 2006 Act”), Act").

I I report report in in respect respect of of my my examination examination of of the the Charity’s Charity's accounts accounts carried carried out out under under section section 145 145 of of the the Charities Charities Act Act 2011 2011 ("the (“the 2011 2011

Act") Act”) and and in[in] carrying carrying out out my my examination, examination,[I] I have have followed followed all[all] the the applicable applicable Directions Directions given given by[by] the the Charity Charity Commission Commission under under section section[145(5)(b)] 145(5)(b)[of] of the[the] 2011 2011[Act.] Act.

Independent Independent Examiner's Examiner's Statement Statement

I I have have completed completed my my examination. examination. I I confirm confirm that that no no material material matters matters have have come come to to my my attention attention in in connection connection with with the the examination examination

which which gives gives me me cause cause[to] to believe believe that[that] in in any any material material respect: respect:

I I have have no no concerns concerns and and have have come come across across no no other other matters matters in in connection connection with with the the examination examination to to which which attention attention should should be be drawn drawn

in in this this report report to to enable enable a a proper proper understanding understanding of of the the accounts accounts to to be be reached. reached.

Signed: Signed:

Georfe)eR DPevidson Seeing, Pavidson (Oct (Oct IO. 10, 202S, 2025

George George[R.] R. Davidson Davidson FMAAT FMAAT

Resolve Resolve Accountancy Accountancy 11 11 Garden Garden Court Court Tewin Tewin Road Road Welwyn Welwyn Garden Garden[City] City Hertfordshire Hertfordshire AL7 AL7 IBH 1BH

10 Oct 2025 Dated: Dated: 10 Oct 2025

14 14

Herts Herts Vision Vision Loss Loss Income Income Statement Statement For For The The Year Year Ended Ended 31 31 March March 2025 2025

2025
2025
2024
2024
Notes
Notes
£ £
Charitable Income
Charitable Income
452,525
452,525
335,032
335,032
Charitable Expenditure
Charitable Expenditure
(341,496)
(341,496)
(270,202)
(270,202)
Gross Surplus
Gross Surplus
111,029
111,029
64,830
64,830
Administrative Expenditure
Administrative Expenditure
(110,779)
(110,779)
(136,785)
(136,785)
Reserve Movement
Reserve Movement
- 72,397
72,397
SURPLUS
FOR THE FINANCIAL
SURPLUSFORTHEFINANCIAL
YEAR
YEAR
250
250
442
442

The The notes notes on on pages pages[19] 19[to] to 21[21] form form part[part] of[of] these these financial financial statements. statements.

15 ibs

Herts Herts Vision[Vision] Loss Loss Statement Statement[of] of[Financial] Financial Position[Position] As As At At[31] 31[March] March 2025[2025]

2025
2025
2024
2024
Notes
Notes
£ £ £ £
FIXED ASSETS
FIXED ASSETS
Tangible Assets
Tangible Assets
4
4
449,511
449,511
400,612
400,612
Designated funds
Designated funds
5
5
216,203
216,203
247,203
247,203
665,714
665,714
647,815
647,815
CURRENT ASSETS
CURRENT ASSETS
Debtors
Debtors
6
6
6,991
6,991
6,738
6,738
Shortterm deposits
Short term deposits
7
7
32,492
32,492
65,825
65,825
Cash at bank and in hand
Cash at bank and in hand
108,262
108,262
46,848
46,848
147,745
147,745
119,411
119,411
Creditors: Amounts Falling Due Within One Year
Creditors: Amounts Falling Due Within One Year
8
8
(129,456)
(129,456)
(83,473)
(83,473)
NET CURRENT ASSETS (LIABILITIES)
NET CURRENT ASSETS (LIABILITIES)
18,289
18,289
35,938
35,938
TOTAL ASSETS LESS CURRENT LIABILITIES
TOTALASSETS LESS CURRENT LIABILITIES
684,003
684,003
683,753
683,753
NET ASSETS
NET ASSETS
684,003
684,003
683,753
683,753
RESERVES
RESERVES
Designated reserve
Designated reserve
216,203
216,203
247,203
247,203
Propertyreserve
Property reserve
335,077
335,077
335,077
335,077
General reserve
General reserve
132,723
132,723
101,473
101,473
MEMBERS'FUNDS
MEMBERS'FUNDS
684,003
684,003
683,753
683,753

Audit Audit Exemption Exemption Statement Statement

For For the the year year ending ending 31 31 March March 2025 2025 the the company company was was entitled entitled to to exemption exemption from from audit audit under under section section 477 477 of of the the Companies Companies Act Act 2006 2006 relating to relating to small small companies. companies.

The The members members have have not not required required the the company company[to] to[obtain] obtain an an[audit] audit in in accordance accordance with with section section 476 476 of of the the Companies Act Companies Act 2006. 2006.

The The directors[directors] acknowledge acknowledge their their responsibilities responsibilities for for complying complying[with] with the the requirements requirements[of] of the the Act Act with[with] respect respect to to accounting accounting records records and and the the preparation preparation[of] of accounts. accounts.

These These accounts accounts have have[been] been prepared prepared[in] in accordance accordance[with] with the the[provisions] provisions applicable[applicable][to] to companies companies subject subject[to] to the the[small] small companies’ companies' regime. regime.

Signed Signed on on behalf[behalf][of] of the the Board Board[of] of Trustees Trustees

Alex Alex Hickinbotham Hickinbotham Paul Paul Taylor Taylor Chair Chair of of Trustees Trustees Company Company Secretary Secretary

Dated: Dated: 22./0 q zo laoas 2

The The notes notes on on pages pages[18] 18[to] to[20] 20 form form[part] part[of] of these these financial financial statements. statements.

16 16

Herts Herts[Vision] Vision Loss Loss Statement Statement of[of] Changes Changes in in Equity Equity For For The The Year Year Ended Ended 31 31 March March 2025 2025

Designated
reserve
Designated
reserve
Property
reserve
Property
reserve
General
Reserve
General
Reserve
Total
Reserves
Total
Reserves
£ £ £ £
As at 1 April 2023
As at 1 April 2023
654,677
654,677
- 101,031
101,031
755,708
755,708
Surplusfor the year
Surplus for the year
- - 442
442
442
442
Movements in reserve
Movements in reserve
- 335,077
335,077
- 335,077
335,077
Transfer to General reserve
Transfer to General reserve
(407 ,474)
(407,474)
- - (407 ,474)
(407,474)
As at 31 March 2024 and
As at 31 March 2024 and
1 April 2024
1 April 2024
247,203
247,203
335,077
335,077
101,473
101,473
683,753
683,753
Surplusfor the year
Surplus for the year
- - 250
250
250
250
Transfer to General Reserve
Transfer to General Reserve
-31,000
-31,000
31,000
31,000
0
As at 31 March 2025
Asat31March2025
216,203
216,203
335,077
335,077
132,723
132,723
684,003
684,003

Please Please see see note note 11 11 on on page page 20 20

17 Ly

Herts Herts Vision Vision Loss Loss Notes Notes to to the[the][Financial] Financial Statements Statements For For The The Year Year Ended Ended 31 31 March March 2025 2025 e e ee ee ee e I. 1. General General Information Information Hertsregistered Hertsregistered[Vision] Visionoffice[office] Loss[Loss] is isis[is] 2 2 a[a] Brownfields, Brownfields, private[private] company, company, Welwyn Welwyn limited[limited] Garden Garden by[by] City, City, guarantee, guarantee, Hertfordshire, Hertfordshire, incorporated incorporatedAL7 AL7 1AN. IAN.[in] in England England & & Wales, Wales, registered registered number number 03033089. 03033089. The The

2. 2. Accounting Accounting Policies Policies

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2.1. 2.1. Basis Basis of of Preparation Preparation of of Financial Financial Statements Statements

The TheStandard Standard financial financial102 102 statements statementssection section 1A IA have have Small Small been beenEntities Entitiesprepared prepared"The "The Financial Financial under under the the Reporting Reportinghistorical historicalStandard Standard cost cost convention conventionapplicable applicableand and in in in in the the accordance accordanceUK UK and and Republic Republicwith with Financial Financial of of Ireland" Ireland"Reporting Reportingand and the the Companies Companies Act Act 2006. 2006. 2.2. 2.2. Income Income All All income income is[is] recognised recognised[in] in the the Income Income Statement Statement once once the the charity charity has has entitlement entitlement to to the the funds, funds, it it is[is] probable probable that that the the income income will[will] be[be] received,[received,][and] and the the amount amount can can[be] be measured measured reliably.[reliably.] Gifts Gifts in[in] kind[kind] donated[donated] for for distribution distribution are are included included at at valuation valuation and and recognised as recognised as income income when when they they are are distributed distributed to to the the projects. projects. Gifts Gifts donated donated for for resale resale are are included included in in income income when when they they are are sold. sold. Donated Donated facilities facilities are are included included at at the the value value to to the the company company where where this[this] can can be be quantified,[quantified,] and and a a third third party party[is] is bearing bearing the the[cost.] cost. No No amounts amounts are are included included in[in] the the financial financial statements statements for for[services] services donated donated[by] by volunteers. volunteers. Income Income tax tax recoverable recoverable[in] in relation relation[to] to donations donations received received under under[Gift] Gift Aid[Aid] or or deeds deeds of[of] covenant covenant is is recognised recognised at at the the time time of of donation. donation. Income Income tax[tax] recoverable recoverable[in] in relation relation to[to] investment investment income income is is recognised recognised at at the the time time the the investment investment income income is is receivable. receivable.

Expenditure Expenditure Liabilities Liabilities are are[recognised ] recognised as as expenditure expenditure as as soon soon as as there there[is] is a a[legal] legal or or constructive constructive obligation obligation committing committing the the charity charity to to that that expenditure, expenditure,[it] it is[is] probable probable[that] that[a] a transfer transfer[of] of economic economic[benefits] benefits will will be be required required in in settlement settlement and and the the amount amount of of the the obligation obligation can can be be measured measured reliably. reliably. Expenditure Expenditure is is accounted accounted for for on on an an accruals accruals basis basis and and has has been been classified classified under under headings headings[that] that aggregate aggregate all all cost cost related related to to the the category. category. Where Where costs costs cannot cannot be be directly directly attributed attributed to to particular particular headings headings they they have have been[been] allocated[allocated] to[to] activities activities on on[a] a[basis] basis consistent consistent[with] with the the use use of[of] resources. resources.

2.3. 2.3. Tangible Tangible Fixed Fixed Assets Assets and and Depreciation Depreciation

Tangible Tangible fixed fixed assets[assets] are are measured measured at[at][cost] cost less[less] accumulated accumulated depreciation depreciation and and any any accumulated accumulated impairment impairment losses. losses. Depreciation Depreciation is[is] provided provided[at] at[rates] rates calculated[calculated][to] to write[write][off] off the the[cost] cost of[of] the the fixed fixed assets, assets, less[less] their their estimated estimated residual residual value, value, over over their their expected expected useful[useful] lives lives on on the the following following bases: bases:

Asset Asset Depreciation Depreciation Freehold Freehold Land[Land] 0% 00/0 Freehold Freehold Buildings[Buildings] 1.5% 1.5%[Straight] Straight line[line] Motor Motor Vehicles Vehicles 25% 25% Straight Straight line line Furniture Furniture & & equipment equipment 25% 25% Straight Straight line line

2.4. 2.4. Taxation Taxation

The The charity[charity] is[is] exempt exempt from from corporation corporation tax tax on on its its charitable charitable activities. activities.

2.5. 2.5. Fund Fund Accounting Accounting

General General funds[funds] are are unrestricted[unrestricted] funds[funds][which] which are are[available] available for for use use at[at] the the discretion discretion of[of] the the Trustees Trustees in[in] furtherance furtherance of of the the general general objectives objectives[of] of the the company company and and which which have have not not been been designated designated for for other other purposes. purposes. Designated Designated funds funds have have been been set set aside aside by by the the Trustees Trustees for for the the provision provision of of premises premises and and other other major major costs. costs. Further Further explanation explanation of[of] the the nature and nature and purpose purpose[of] of each each fund fund is is included included[in] in the the notes notes to to the the financial financial statements statements where where necessary. necessary.

3. 3. Average Average Number Number[of] of[Employees] Employees

Average Average number number[of] of employees, employees,[including] including directors, directors, during during the the year year was: was: IO 10 (2024: (2024: 8) 8)

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Herts Herts Vision Vision Loss Loss

Notes Notes to to the[the][Financial] Financial Statements Statements (continued) (continued)

For For The The Year Year Ended Ended 31 31 March March 2025 2025

eee

4. 4. Tangible Tangible Assets Assets

4. Tangible Assets
4. Tangible Assets
Land &
Land &
Property
Property
Freehold
Freehold
Motor
Vehicles
Motor
Vehicles
Furniture &
equipment
Furniture&
equ pment
Total
Total
£ £ £ £
Cost
Cost
As at 1 April 2024
As at 1 April 2024
352,782
352,782
15,065
15,065
136,329
136,329
504,176
504,176
Additions
Additions
- 59,704
59,704
1,619
1,619
61,323
61,323
Disposals
Disposals
- (15,065)
(15,065)
- (15,065)
(15,065)
As at 31 March 2025
As at 31 March 2025
352,782
352,782
59,704
59,704
137,948
137,948
550,434
550,434
Depreciation
Depreciation
As at 1 April 2024
As at 1 April 2024
4,608
4,608
15,065
15,065
83,891
83,891
103,564
103,564
Provided during the period
Provided during the period
126
126
1 ,244
1,244
11,054
11,054
12,298
12,298
Disposals
Disposals
= (15,065)
(15,065)
- (15,065)
(15,065)
As at 31 March 2025
As at 31 March 2025
4,734
4,734
1,244
1,244
94,945
94,945
100,797
100,797
Net Book Value
Net Book Value
As at 31 March 2025
As at 31 March 2025
348,048
348,048
58,460 43,003
43,003
449,637
449,637
As at 1 April 2024
Asat1April2024
348,174
348,174
= 52,438
52,438
400,612
400,612

Land Land & & Property Property consists consists of of the the E335,077 £335,077 purchase purchase of of[2] 2 Brownfields, Brownfields, along along with with El 7,705 £17,705 of of further further building building works works carried carried out out to to bring bring the the property property up up to to a a reasonable reasonable standard. standard. El 30,000 £130,000 of of this this accounts accounts for for the the land land cost cost and and is is therefore therefore not not depreciated. depreciated.

5. 5. Designated Designated funds funds

2025
2025
2024
2024
£ £
Breakdown
Breakdown
Santander UK PLC
Santander UK PLC
49,000
49,000
247,203
247,203
United Trust Bank
United Trust Bank
80,000
80,000
-
Cambridge & Counties Bank
Cambridge & Counties Bank
87,203
87,203
-
Total
Total
216,203
216,203
247,203
247,203
    1. Debtors Debtors
6. Debtors
6. Debtors
2025
2025
2024
2024
£ £
Due within one year
Due within one year
Trade debtors
Trade debtors
150
150
840
840
Prepaymentsand accrued income
Prepayments and accrued income
6,841
6,841
5,328
5,328
Other debtors
Other debtors
- 570
570
6,991
6,991
6,738
6,738

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Herts Herts[Vision] Vision Loss Loss Notes Notes to to the[the][Financial] Financial Statements Statements (continued) (continued) For For The The Year Year Ended Ended 31 31 March March 2025 2025

7. 7. Current Current Asset Asset Investments Investments

7. Current AssetAsset Investments
7. Current Asset Investments
2025
2025
2024
2024
£ £
Shortterm deposits
Short term deposits
32,492
32,492
65,825
65,825
8. Creditors: Amounts Falling Due Within One Year
8. Creditors: Amounts Falling Due Within One Year
2025
2025
2024
2024
£ £
Trade creditors
Trade creditors
1,257
1,257
1,305
1,305
Other creditors
Other creditors
4,945
4,945
4,019
4,019
Accruals and deferred income
Accruals and deferred income
24,869
24,869
24,238
24,238
Grants relating to future period
Grants relating to future period
98,385
98,385
53,911
53,911
129,456
129,456
83,473
83,473

9. 9. Company Company limited limited by by guarantee guarantee

The The company company is is limited limited by by guarantee guarantee and and has has no no share share capital. capital.

Every Every member member of[of] the the company company undertakes undertakes to to contribute contribute to to the the assets assets of of the the company, company, in in the the event event of of a a winding winding up, up, such such an an amount amount as as may may[be] be required[required][not] not exceeding exceeding[El.] £1.

10. 10. Trustees’ Trustees' Remuneration Remuneration and and Benefits Benefits

There There were were no no trustees' trustees’ remuneration remuneration or or other other[benefits] benefits[for] for the the year year ended ended 31 31 March March 2025 2025 nor nor for for the the year year ended ended 31 31 March March 2024. 2024.

Trustees' Trustees' expenses expenses

There There were were no no trustees' trustees' expenses expenses paid[paid] for for the the year year ended ended 31 31 March March 2025 2025 nor nor for for the the year year ended ended 31 31 March March 2024. 2024.

11. 11. HVL HVL Financial Financial Reserves Reserves

The The financial financial reserves reserves comprise: comprise:

    1. a a designated designated reserve reserve for for major major projects, projects, comprising comprising the the funds funds remaining remaining from from the the previously previously designated designated reserve reserve for for premises, premises, following following the the purchase purchase of of the the HVL's HVL's new new offices offices at at 2, 2, Brownfields, Brownfields, Welwyn Welwyn Garden Garden City; City; and and
    1. a a property property reserve reserve for for the the value value of of the the offices offices at at 2 2 Brownfields, Brownfields, Welwyn Welwyn Garden Garden City, City, that that were were purchased purchased during during 2023/24; 2023/24; and and
  1. 3.policy. policy. a a general general reserve reserve for for operating operating costs, costs, comprising comprising the the funds funds to to be be readily readily available available for for up up to to four four months months of of operations, operations, as as per per HVL HVL

In In 2024/5 2024/5 a a new new minibus minibus was was purchased purchased by by HVL HVL at at a a cost cost of of E59,704. £59,704. The The new new minibus minibus was was purchased purchased with with the the financial financial assistance assistance of of a a dedicated dedicated £26k E26k project project grant, grant, plus plus raising raising E3,000 £3,000 from from the the sale sale of of the the old old minibus minibus and and by by applying applying £31k E31k of of existing existing funds funds held held in in working working capital capital in[in] the the Society's Society’s current current account. account. The The trustees trustees consider consider it it important important to to maintain maintain the the appropriate appropriate level level of of working working capital capital and and have have replenished replenished the the Society's Society’s current current account account by by transferring transferring É31k £31k to to it, it, from from the the funds funds held held by by the the Designated Designated Reserve. Reserve.

12. 12. HVL HVL Depreciation Depreciation Aspects Aspects

The The Board Board have have followed followed Government's Government's[guideline] guideline on on the the different different ways ways of of depreciating depreciating Land Land and and Buildings Buildings value value within within the the tangible tangible fixed fixed assets[assets] declaration. declaration.[The] The[split] split[is] is demonstrated demonstrated[below.] below.

Asset Asset Depreciation Depreciation Freehold Freehold Land[Land] 0% 00/0 Freehold Freehold Buildings[Buildings] 1.5% 1.5% straight[straight] line[line] Motor Motor Vehicles Vehicles 25% 25% straight straight line line Furniture Furniture[and] and equipment equipment 25% 25% straight straight line line

20 20

Herts Herts Vision Vision Loss Loss Detailed Detailed Income Income Statement Statement For For The The Year Year Ended Ended 31 31 March March 2025 2025

2025
2025
2024
2024
2024
2024
£ £ £ £
Charitable Income
Charitable Income
Hertfordshire County Council contract
Hertfordshire County Council contract
281,965
281,965
268,484
268,484
National Lottery Community Fund
National Lottery Community Fund
94,779
94,779
-
Hertfordshire Community Foundation
Hertfordshire Community Foundation
13,960
13,960
-
Project grants
Project grants
34,542
34,542
43,200
43,200
Locality grants
Locality grants
5,531
5,531.
5,654
5,654
Donations & legacies
Donations & legacies
9,962
9,962
8,848
8,848
Trading income
Trading income
193
193
I 114
1,114
Advertising
Advertising
150
150
500
500
Fundraising income
Fundraising income
138
138
233
233
Minibus hire income
Minibus hire income
1,502
1,502
834
834
Counselling income
Counselling income
1,010
1,010
750
750
Activities income
Activities income
607
607
221
221
Investment income
Investment income
6,226
6,226
5,194
5,194
Minibus purchase cost donation
Minibus purchase cost donation
542
542
-
Access to work income
Access to work income
495
495
-
Sundry & other income
Sundry & other income
923
923
=
452 525
452,525
335,032
335,032
Charitable Expenditure
Charitable Expenditure
Goods for resale
Goods for resale
306
306
747
747
Direct staff salaries & NIC
Direct staff salaries & NIC
157,160
157,160
96,158
96,158
Direct training
Direct training
5,454
5,454
2,738
2,738
Direct travel & subsistence
Direct travel & subsistence
6,195
6,195
4,681
4,681
Volunteer costs
Volunteer costs
165
165
154
154
Property costs
Property costs
12,046
12,046
20,113
20,113
Fundraising costs
Fundraising costs
650
650
533
533
Activities costs
Activities costs
10,391
10,391
4,264
4,264
Minibus costs
Minibus costs
3,447
3,447
2,098
2,098
HHAS contract
HHAS contract
145,682
145,682
138,716
138,716
(341,496)
(341,496)
(270,202)
(270,202)
Gross Surplus
Gross Surplus
111,029
111,029
64,830
64,830
Administrative Expenditure
Administrative Expenditure
Admin salaries & NIC
Admin salaries & NIC
65,285
65,285
58,937
58,937
Staff travel & subsistence
Staff travel & subsistence
162
162
145
145
Office expenses
Office expenses
21,885
21,885
15,700
15,700
Fees & insurance
Fees & insurance
10,259
10,259
18,942
18,942
Equipment costs
Equipment costs
887
887
-
Bank charges & finance costs
Bank charges & finance costs
- 25
25
Depreciation charge
Depreciation charge
12,425
12,425
10,185
10,185
Sight news
Sight news
2,445
2,445
3,346
3,346
Miscellaneous expenses
Miscellaneous expenses
431
431
7
7
Relocation costs & set up
Relocation costs & set up
= 29,498
29,498
(Profit)/loss on disposal of fixed assets
(Profit)/loss on disposal of fixed assets
(3,000)
(3,000)
-
(110,779)
(110,779)
(136,785)
(136,785)
...CONTINUED
..-CONTINUED

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Herts Herts Vision Vision Loss Loss Detailed Detailed Income Income Statement Statement (continued) (continued) For For The The Year Year Ended Ended 31 31 March March 2025 2025

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|||||||||||||||| |---|---|---|---|---|---|---|---|---|---|---|---|---|---|---| |Reserve|Reserve|Movement|Movement| |Designated|Designated|reserve|reserve|release|release|-|-|General|General|-|42,899|42,899| |Designated|Designated|reserve|reserve|release|release|-|-|Relocation|Relocation|costs|costs|-|29,498|29,498| |-|72,397|72,397| |SURPLUS|SURPLUS|[FOR]|FOR THE|THE|FINANCIAL|FINANCIAL|YEAR|YEAR|250|250|442|442|

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