


## 

## 



## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 



## 

## 



## 



## 

## 



## 

## 

## 

## 



## 



## 



## 

## 

## 



## 

## 

## 

## 

## 

## 

## 



## 

## 



## 

## 

## 

## 

## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 



## 



## 

## 

## 



## 

## 



## 

## 



## 

## 

|||||||2023|2022|
|---|---|---|---|---|---|---|---|
|||||Unrestricted|Restricted|Total|Total|
||||Notes|funds|funds|funds<br>I|funds<br>6|
|INCOME FROM||||||||
|Donations<br>and gifts in kind||||46,126|35,000|81,126|78,671|
|Charitable<br>activities||||||||
|Merton Advice, Adviceline<br>&Information||Services||394,000|75,000|469,000|458,200|
|Lambeth<br>Advice, Adviceline<br>ik Information<br>Lambeth<br>Children's<br>Centre||Services||285,000<br>80,000|25,000|310,000<br>80,000|239,200<br>78,007|
|Greater London<br>Authority<br>—Cost|of Living Advice||||54,000|54,000||
|Merton Cost of Living Advice<br>Lambeth<br>Living Well<br>Immigration<br>London &Quadrant<br>Housing<br>Lambeth<br>Council Tax Summons|Service|||34,359<br>30,176|50,000<br>49,900<br>42,000|50,000<br>49,900<br>42,000<br>34,359<br>30,176|50,000<br>20,000<br>56,083<br>30,000|
|Merton<br>Disability Benefit<br>Help to Claim<br>Other Services and Projects||||25,000<br>45,768||25,000<br>45,768|20,000<br>121,107<br>77,895|
|Investment<br>income||||1,857||1,857|43|
|Other income||||7,757||7,757|773|
|Total||||950,043|330,900|1,280,943|1,229,979|
|EXPENDITURE ON||||||||
|Raising funds||||3,914||3,914|3,672|
|Charitable<br>activities||||||||
|Merton Advice, Adviceline &Information<br>Lambeth<br>Advice, Adviceline &Information<br>Lambeth<br>Children's<br>Centre||Services<br>Services||383,268<br>354,366<br>71,633|104,429<br>49,680|487,697<br>404,046<br>71,633|456,483<br>341,353<br>70,851|
|Greater London Authority<br>- Cost <br>Merton Cost of Living Advice<br>Lambeth<br>Living Well<br>Immigration<br>London &Quadrant<br>Housing<br>Lambeth<br>Council Tax Summons|of Living Advice<br>Service|||'15,943<br>28,223|54,960<br>24,057<br>47,371<br>41,879|54,960<br>24,057<br>47,371<br>41,879<br>45,943<br>28,223|15,504<br>17,185<br>64,145<br>31,364|
|Merton<br>Disability Benefit<br>Help to Claim<br>Other Services and Projects||||23,317<br>29,603|287<br>22|23,317<br>287<br>29,625|34,737<br>120,820<br>74,375|
|Other|||||||(53,985)|
|Total||||940,267|322,685|1,262,952|1,176,504|
|NET INCOME||||9,776|8,215|17,991|53,475|
|RECONCILIATION<br>OF FUNDS||||||||
|Total funds brought<br>forward||||353,601|79,562|433,163|379,688|
|TOTAL FUNDS CARRIED FORWARD||||363,377|87(777|451I154|l33 163|





## 

## 

|||2023|2022|
|---|---|---|---|
||Notes|f|f|
|CURRENT ASSETS||||
|Debtors|15|43,022|42,433|
|Cash at bank||'l52,080|467,776|
|||495,102|510,209|
|CREDITORS||||
|Amounts<br>falling due within one year|16|(42246)|(74376)|
|NET CURRENT ASSETS||452 856|435I833|
|TOTAL ASSETSLESSCURRENT LIABILITIES||452,856|435,833|
|PENSION lIABILITY|19|(1,702)|(2,670)|
|NET ASSETS||451,154|433,163|
|FUNDS|18|||
|Unrestdicted<br>funds||363,377|353,601|
|Restricted<br>funds||87,777|79,562|
|TOTALFUNDS||451~154|433s163|



## 



## 

|||Notes|2023|2022I|
|---|---|---|---|---|
|Cash flows from operating<br>activities<br>Cash generated<br>from operations||1|(17,553)|117,393|
|Net cash (used in)/provided|by operating|activities|(17,553)|117,393|
|Cash flows from investing<br>Interest received|activities||1,857|43|
|Net cash provided<br>by investing<br>activities|||1,857||
|Change<br>in cash and cash <br>the reporting<br>period|equivalents|in|(15,696)|117,436|
|Cash and cash equivalents<br>beginning ofthe reporting|atthe<br>period||467,776|350,340|
|Cash and cash equivalents<br>the reporting<br>period|atthe end|of|452,080|467,776|





## 

## 

## 

|RECONCILIATION|OF NET INCOME TO NET CASH FLOW FROM|OF NET INCOME TO NET CASH FLOW FROM|OF NET INCOME TO NET CASH FLOW FROM|OPERATING|ACTIVITIES||
|---|---|---|---|---|---|---|
||||||2023f|2022|
|Net income forthe reporting<br>Financial<br>Activities)||period (as per the Statement|of||17,991|53,475|
|Adjustments<br>for:<br>Interest<br>received|||||(1,857)|(43)|
|(Increase)/decrease<br>(Decrease)/increase<br>Difference behveen|in debtors<br>in creditors<br>pension<br>charge and cash mntributions||||(589)<br>(32,130)<br>(968)|47,864<br>23,968<br>(7,871)|
|Net cash (used in)/provided||by operations|||(17,553)|117,393|
|ANALYSIS OF CHANGES IN||NET FUNDS|||||
||||Ai|1/4/22|Cash flow<br>I|At 31/3/23<br>f|
|Net cash|||||||
|Cash at bank and<br>in|hand|||467,776|(15,696)|452,080|
|||||467,776|(15,696)|452,080|
|Total||||467,776|(15,696)|452,080|
|MAIOR NON-CASH|TRANSACTIONS||||||
|Donated facilities|||||||



## 



## 

## 

## 



## 

## 

## 

## 

## 

## 



## 

## 

## 

## 

## 

## 

## 

|DONATIONS<br>AND GIFTS IN RIND|||
|---|---|---|
||2023f|2022<br>f|
|Gifts in kind|41,540|41,540|
|Donations|39,586|37,131|
||81,126|78,671|
|INVESTMENT INCOME|||
||2023f|2022|
|Deposit account interest|1,857|43|





## 

## 

## 

|Income from grants and contracts:||||||||
|---|---|---|---|---|---|---|---|
|||||||2023|2022|
||||||||I|
|Income from Generalist<br>advice:||||||||
|Unrestricb. d||||||||
|London Borough of Merton<br>—Generalist<br>London Borough of Lambeth<br>—Generalist<br>Google Ads (benefit<br>in kind)|||advice services<br>advice services|||355,000<br>241,000<br>78,000|385,000<br>201,000<br>76,400|
|||||||674,000|662,400|
|Income from other projects:||||||||
|Unrestdicted||||||||
|London Borough of Lambeth<br>—Children's<br>Centre<br>London Borough of Merton<br>—Disability<br>Benefit<br>London &Quadrant<br>Pound<br>Advice||||||80,000<br>25,000<br>34,359|78,007<br>20,000<br>56,083|
|Clarion<br>Housing<br>Wimbledon<br>Guild||||||18,000|7,500<br>9,500|
|Merton<br>EU Settlement<br>Scheme|||||||21,750|
|Lambeth<br>Council Tax Summons<br>Service||||||30,176|30,000|
|Lambeth<br>EU Settlement<br>Scheme|||||||25,000|
|Other services and projects||||||32,768|14,145|
|||||||220,303|261,985|
|Restricted||||||||
|Greater London<br>Authority<br>—Cost of Living|||Advice|||54,000||
|London<br>Borough of Merton - Cost of|Living|||Advice||50,000||
|London<br>Borough of Merton - Merton|Debt|||Advisor||45,000||
|London<br>Borough of Merton - Citizens <br>UC Help to Claim<br>London<br>Borough of Lambeth<br>—Living <br>Trust for London - Immigration|Advice Adviceline<br> Well||||Service|30,000<br>49,900<br>42,000|121,107<br>50,000<br>20,000|
|The Walcot Foundation||||||25,000|25,000|
|Merton Neighbourhood<br>Fund|||||||10,000|
|||||||295,900|226,107|
|Total income from other projects and|benefit<br>in kind|||||594,203|564,492|
|Summary oftotal income:||||||||
|Unrestricted<br>Income<br>—Generalist<br>advice||||||674,000|662,400|
|Unrestricted<br>Income<br>—other projects<br>Unrestricted<br>Income<br>—donations||||||220,303<br>46,126|261,985<br>43,586|
|Unrestrided<br>Income - investment<br>and|other|||||9,614|901|
|Total unrestricted<br>income||||||950,043|968,872|
|Restricted<br>income<br>—donations||||||35,000|35,000|
|Restricted<br>income<br>—other projects||||||295,900|226,107|
|Total restricted<br>income||||||330,900|261,107|
|Total Income<br>—Statement of Financial|Activities|||||1,280,943|1,229,979|





## 

## 

## 

|RAISING FUNDS|||||
|---|---|---|---|---|
|Raising donations<br>and legacies|||2023f|2022f|
|Fundraising<br>expenditure|||3,914|3,672|
|CHARITABLE ACTIVITIES COSTS|||||
||||Support||
|||Direct|costs (see||
|||Costs<br>f|note 8)<br>f|Totalsf|
|Merton Advice, Adviceline<br>BrInformation|||||
|Services||335,637|152,060|487,697|
|Lambeth<br>Advice, Adviceline<br>Br|||||
|Information<br>Services||310,473|93,573|404,046|
|Lambeth<br>Children's<br>Centre||59,711|11,922|71,633|
|Greater London Authority<br>—Cost of<br>Living Advice<br>Merton Cost of Living Advice<br>lambeth<br>Living Well||49,767<br>21,246<br>41,727|5,193<br>2,811<br>5,644|54,960<br>24,057<br>47,371|
|Immigration<br>London &Quadrant<br>Housing<br>Lambeth<br>Council Tax Summons<br>Service||41,879<br>37,797<br>23,258|8,1'i6<br>4,965|41,879<br>45,943<br>28,223|
|Merton<br>Disability<br>Benefit<br>Help to Claim<br>Other Services and Projects||19,231<br>287<br>24,350|4,086<br>5I275|23,317<br>287<br>29,625|
|||965,363|293,675|1,259,038|
|Summary oftotal expenditure|||2023<br>f|2022<br>f|
|Charitable<br>activities costs (above)<br>Fundraising<br>expenditure<br>(note 6)<br>Other cosls —exceptional<br>item (note 9)|||1,259,038<br>3,914|1,226,817<br>3,672<br>(53,985)|
|Total Expenditure<br>—Statement of Financial|Activities||1,262,952|1,176,504|





## 

## 

## 

||||||Service|||
|---|---|---|---|---|---|---|---|
||||||SUPPOit||Human|
||||||costs|Finance|resources|
|||||||f|f|
|Merlin|Advice, Adviceline|&Information||||||
|Services|||||88,473|8,549|7,670|
|Lambeth|Advice, Adviceline||&Information|||||
|Services|||||39,568|7,060|6,334|
|Lambeth|Children's<br>Centre||||8,206|1,464|1,314|
|Greater|London Authority|-|Cost|of Living||||
|Advice|||||3,574|638|572|
|Merton|Cost of Living Advice||||1,935|345|310|
|Lambeth|living Well||||3,885|693|622|
|London <br>Lambeth|&Quadrant<br>Housing<br>Council Tax Summons|||Service|5,606<br>3,418|1,000<br>610|898<br>547|
|Merton<br>Disability<br>Benefit<br>Other Services and Projects|||||2,812<br>3,616|502<br>645|450<br>579|
||||||161,093|21,506|19,296|
||||||Communications|||
||||||and|Governance||
||||||research|costs|Totals|
|||||||f|f|
|Merton|Advice, Adviceline|&Information||||||
|Services|||||42,963|4,405|152,060|
|Lambeth|Advice, Adviceline||&Information|||||
|Services|||||36,966|3,645|93,573|
|Lambeth|Children's<br>Centre||||181|757|11,922|
|Greater <br>Advice|London Authority|—Cost||of Living|79|330|5,193|
|Merton <br>Lambeth<br>London <br>lambeth|Cost of Living Advice<br>Living Well<br> &Quadrant<br>Housing<br>Council Tax Summons|||Service|43<br>86<br>124<br>75|178<br>358<br>518<br>315|2,811<br>5,644<br>8,146<br>4,965|
|Merton<br>Disability Benefit<br>Other Services and Projects|||||62<br>80|260<br>355|4,086<br>5,275|
||||||80,659|11,121|293,675|



## 

## 

## 



## 

## 

|Net i|ncome/(exp|enditure)<br>is stated after charging/(creditin|g):||
|---|---|---|---|---|
||||2023f|2022f|
|Audit|fees||5,000|5,051|
|Other|non-audit|services|1,750|1,011|



## 

## 

## 

## 

## 

|STAFF COSTS|||
|---|---|---|
||2023|2022|
|||f.|
|Salaries and wages<br>Social security costs<br>Pension costs|852,118<br>76,688<br>19,762|831,375<br>70,499<br>19,538|
||948,568|921,412|



|The average<br>monthly|number of employees|during the year was as follows:|||
|---|---|---|---|---|
||||2023|2022|
|Senior Management<br>Team<br>Service/Team<br>Managers<br>Service Teams|||3<br>5<br>28|3<br>5<br>30|
||||36|38|



## 



## 

## 


|COMPARATIVES|FOR THE S|TATEMENT OF FINAN|CIAL ACTIVITIES|||
|---|---|---|---|---|---|
||||Unrestricted|Restricted|Total|
||||funds|funds|funds|
||||I|I|I|
|INCOME FROM||||||
|Donations<br>and gifts|in kind||43,671|35,000|78,671|
|Charitable<br>activities||||||
|Merton Advice, Adviceline & Information||||||
|Senrices|||423,200|35,000|458,200|
|Lambeth<br>Advice, Adviceline &Information||||||
|Services|||239,200||239,200|
|Lambeth<br>Children's|Centre||78,007||78,007|
|lambeth<br>Living Well<br>Immigration<br>London<br>&Quadrant|Housing||56,083|50,000<br>20,000|50,000<br>20,000<br>56,083|
|Lambeth<br>Council Tax Summons||Sen ice|30,000||30,000|
|Merton<br>Disability Benefit|||20,000||20,000|
|Help to Claim<br>Other Services and|Projects||77,895|121,107|121,107<br>77,895|
|Investment<br>income|||43||43|
|Other income|||773||773|
|Total|||968,872|261,107|1,229,979|
|EXPENDITURE ON||||||
|Raising funds|||3,672||3,672|
|Charitable<br>activities||||||
|Merton Advice, Adviceline &Information||||||
|Services|||364,381|92,102|456,483|
|Lambeth<br>Advice, Adviceline &Information||||||
|Services|||341,353||341,353|
|lambeth<br>Children's|Centre||70,851||70,851|
|lambeth<br>Living Well<br>Immigration<br>London &Quadrant<br>Housing<br>Lambeth<br>Council Tax Summons||Sendice|64,145<br>31,364|15,504<br>17,185|15,504<br>17,185<br>64,145<br>31,364|
|Merton<br>Disability<br>Benefit|||34,737||34,737|
|Help to Claim<br>Other Services and|Projects||74,375|120,820|120,820<br>74,375|
|Other|||(53,985)||(53,985)|
|Total|||930,893|245,611|1,176,504|
|NET INCOME|||37,979|15,496|53,475|
|RECONCILIATION|OF FUNDS|||||
|Total funds brought|forward||315,622|64,066|379,688|
|TOTAL FUNDS CARRIED FORWARD|||353,601|79,562|433,163|





## 

## 

## 

## 

|TANGIBLE FIXE|DAS|SETS||||
|---|---|---|---|---|---|
||||||Fixtures|
||||||and|
||||||fittings|
||||||6|
|COST||||||
|At 1 April 2022 and 31 March|||2023||103,631|
|DEPRECIATION||||||
|At 1 April 2022 and 31 March|||2023||103,631|
|NET BOOK VALUE||||||
|At 31 March 2023||||||
|At 31 March 2022||||||
|DEBTORS:AMOUNTS||FALLING DUE WITHIN ONE YEAR||||
|||||2023|2022|
||||||I|
|Trade debtors||||15,501|24,485|
|Other debtors||||350|1,778|
|Accrued<br>income||||19,500|8,461|
|Prepayments||||7,671|7,709|
|||||43,022|42,433|
|CREDITORS: AMOUNTS FALEING DUE WITHIN ONE YEAR||||||
|||||2023|2022|
|||||f.|6|
|Trade creditors||||11,117|15,481|
|Social security and <br>VAT|other|taxes||17,145<br>1,146|16,213<br>2,216|
|Other creditors||||6,538|4,736|
|Deferred<br>income|||||30,000|
|Accrued expenses||||6,300|5,730|
|||||42,246|74,376|
|Deferred Income||||||
|Balance at 1April 2022||||30,000|8,100|
|Amounts<br>released|to incoming||resources|(30,000)|(8,100)|
|Amounts<br>deferred|in the year||||30,000|
|Balance at 31 March 2023|||||30,000|





## 

## 

## 

|17.|ANALY|SIS OF NET A|SSETSBETW|EEN FUN|DS||||
|---|---|---|---|---|---|---|---|---|
||||||||2023|2022|
||||||Unrestncted|Resb icted|Total|Total|
||||||funds|funds|funds|funds|
||||||f|f.|f|f|
||Current|assets|||407/325|87,777|495,102|510,209|
||Current|liabilities|||(42,246)||(42,246)|(74,376)|
||Pension|liability|||(1,702)||(1,702)|(2,670)|
||||||363,377|87,777|451,154|433,163|
||Comparatives<br>for net assets between|||funds|Unrestricted|Restricted||2022|
||||||funds|funds<br>Totalfunds|||
||||||E||E||
||Current|assets|||430,647|79,562||510,209|
||Current|liabilities|||(74,376)|||(74,376)|
||Pension|liability|||(2,670)|||(2,670)|
||||||353,601|79,562||433,163|
|18.|MOVEMENT IN FUNDS||||||||
||||||||Net||
||||||||movement|At'|
|||||||At 1/4/22|in funds|31/3/23|
|||||||E|f|E|
||Unrestricted<br>funds||||||||
||General|Fund||||356,271|8,808|365,079|
||Pension|reserve||||(2,670)|968|(1,702)|
|||||||353,601|9,776|363,377|
||Restricted funds||||||||
||The Walcot Foundation|||||18/675||18,675|
||UC Help to Claim<br>Merton Neighbourhood<br>Restricted<br>Donation||Fund|||287<br>7,893<br>15,396|(287)<br>(7,893)<br>(14,359)|1,037|
||Trust for London|||||2,815|121|2,936|
||Lambeth|Living Well||||34,496|2,529|37,025|
||London <br>Benefits/|Borough of Merton (Revenues<br>Merton Debt Adviser)||and|||3,121|3,121|
||Greater|London Authority - Cost of Living|||||||
||Advice||||||(960)|(960)|
||London|Borough of Merton - Cost of Living|||||25,943|25,943|
|||||||79,562|8,215|87,777|
||TOTAL|FUNDS||||433,163|17,991|451,154|





## 

|Net movement<br>in fund|s,<br>in|cluded<br>in t|he above are as fol|lows:|||
|---|---|---|---|---|---|---|
|||||Incoming|Resources|Movement|
|||||resources<br>f|expended<br>f|in funds<br>f|
|Unrestricted<br>funds|||||||
|General<br>Fund||||950,043|(941,235)|8,808|
|Pension<br>reserve|||||968|968|
|||||950,043|(940,267)|9,776|
|Restricted funds|||||||
|The Walcot Foundation||||25,000|(25,000)||
|UC Help to Claim<br>Merton Neighbourhood<br>Restricted<br>Donation|Fund|||35,000|(287)<br>(7,893)<br>(49,359)|(287)<br>(7,893)<br>(14,359)|
|Trust for London||||42,000|(41,879)|121|
|Lambeth<br>Living Well||||49,900|(47,371)|2,529|
|London<br>Borough of Merton (Revenues<br>Benefits/<br>Merton<br>Debt Adviser)|||and|45,000|(41,879)|3,121|
|London Borough of Merton||—Citizens|Advice||||
|Adviceline<br>Service||||30,000|(30,000)||
|Greater London<br>Authority||-Cost of Living|||||
|Advice||||54,000|(54,960)|(960)|
|London Borough of Meiton||—Cost of Living||50,000|(24,057)|25,943|
|||||330,900|(322,685)|8,215|
|TOTAL FUNDS||||1,280,943|(1,262,952)|17,991|



## 

|Compar|atives<br>for|m|ovement<br>in funds||||
|---|---|---|---|---|---|---|
||||||Net||
||||||movement|At|
|||||At 1/4/21<br>f|in funds<br>I|31/3/22<br>f|
|Unrestricted<br>funds|||||||
|General|Fund|||326,163|30,108|356,271|
|Pension|reserve|||(10,541)|7,871|(2,670)|
|||||315,622|37,979|353,601|
|Restricted funds|||||||
|The Walcot Foundation||||18,675||18,675|
|UC Help <br>Merton|to Claim<br> Coronavirus|Fund||934|287<br>(934)|287|
|Mernin<br>Neighbourhood<br>Restricted<br>Donation|||Fund|29,106<br>15,351|(21,213)<br>45|7,893<br>15,396|
|Trust for London|||||2,815|2,815|
|Lambeth|Living Well||||34,496|34,496|
|||||64,066|15,496|79,562|
|TOTAL|FUNDS|||379,688|53,475|433,163|





## 

## 


## 



## 

## 

## 

## 

## 




## 

## 

|Reconciliation ofopening|Reconciliation ofopening|and|closing|provisions|provisions||31.3.2023|31.3.2022|
|---|---|---|---|---|---|---|---|---|
||||||||f|I|
|Provision at start|of period||||||2,670|10,541|
|Unwinding<br>ofthe <br>Deficit contdibution|discount factor <br>paid||(interest|expense)|||50<br>(973)|61<br>(2,668)|
|Remeasurements<br>Remeasurements|—impact of any <br>—amendments||change<br>in assumptions<br>to the contribution<br>schedule||||(45)|(61)<br>(5,203)|
|Provision at end of period|||||||1,702|2,670|
|Income and expenditure||impact|||||||
||||||||31.3.2023|31.3.2022|
||||||||6||
|Interest expense<br>Remeasurements|—impact of any||change|in assumptions|||50<br>(45)|61<br>(61)|
|Remeasurements|- amendments||to the contribution||schedule|||(5,203)|
|Assumptions|||||||||
|||||||31.3.2023|31.3.2022|31.3.2021|
|Rate of discount||||||5.52o/o|2.35o/o|0.66o/o|



|The following<br>schedule<br>year end period:|details<br>the deficit contdbu|tions<br>agreed<br>between<br>the co|mpany<br>and the|scheme<br>at<br>e|
|---|---|---|---|---|
|Deficit Contributions|Schedule||||
|Year ending||31.3.2023<br>6|31.3.2022<br>6|31.3.2021<br>6|
|Year 1||973|973|2,668|
|Year 2||811|973|2,748|
|Year 3|||811|2,830|
|Year 4||||2,429|





## 

## 

## 

## 

## 

## 



## 

