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2025-03-31-accounts

Guildcare" ANNUAL REPORT&ACCOUNTS 2024-2025

Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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Contents

Introduction ................................................................................................................................. 3
Who’s Who ................................................................................................................................... 4
Structure, Governance, and Management ............................................................................ 5
Principal Risks and Uncertainties ............................................................................................ 7
Message from the Chair ............................................................................................................ 7
Message from the CEO ............................................................................................................. 8
Strategic Performance and Objectives .................................................................................. 9
Financial Review of This Year ................................................................................................... 9
Summary ...................................................................................................................................... 9
Raising Funds ............................................................................................................................ 10
Donations & Legacies .............................................................................................................. 11
Charity Shops ............................................................................................................................ 11
Charitable Activities ................................................................................................................. 11
Residential Services ................................................................................................................. 11
Home Care ................................................................................................................................. 11
Community Services ................................................................................................................ 12
Value for Money ....................................................................................................................... 12
Bank Funding ............................................................................................................................ 12
Reserves Policy ......................................................................................................................... 13
Going Concern .......................................................................................................................... 13
Statement of Disclosure of Information to Auditors ......................................................... 14
Statement of Trustees’ Responsibilities............................................................................... 14
Independent Auditor’s Report to the Members of Guild Care ........................................ 15
Consolidated and Parent Statement of Financial Activities ............................................. 19
Consolidated and Parent Statement of Comprehensive Income .................................... 20
Consolidated and Parent Statement of Changes in Reserves ......................................... 21
Balance Sheet ........................................................................................................................... 22
Statement of Cash Flows ........................................................................................................ 23
Notes to the Accounts ............................................................................................................. 24

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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Introduction

The Directors, who are the Trustees of Guild Care present their annual report and the accounts for the year ended 31 March 2025.

The Trustees confirm that the annual report and financial statements of the company comply with current statutory requirements, the requirements of the company’s governing document and the provisions of The Housing SORP 2018 Statement of Recommended Practice for Social Landlords and The Accounting Direction for Private Registered Providers of Social Housing 2022.

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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Who’s Who

Patrons

Derek Ridley Tim Loughton Henna Chowdhury Mike Holland Peter & Mavis Robinson

Trustees

Peter Kinsey (Chair)

Appointed to the Board of Trustees in March 2022. Peter worked in health and social care for 36 years prior to his retirement. His career included roles as a Director in the NHS, a local authority commissioner and, for the last 15 years, CEO of a national care provider supporting people with learning disabilities. Peter now works as a consultant advising organisations in health and social care and a coach for senior managers in addition to supporting several local charities. Peter has an MBA, an MA in the Management of Community Care and is an NLP Master Practitioner. Peter was appointed Chair in September 2022.

Charles Guy Clinch (Deputy Chair)

Appointed to the Board of Trustees in September 2016. Guy is a chartered accountant. He served as Chair of the Board of Trustees for St Barnabas Hospices for 10 years. Guy was appointed Deputy Chair in March 2020.

Mark Davis

Appointed to the Board of Trustees in May 2016. Following a career of over 30 years in the financial services sector, Mark has now taken early retirement. His background includes significant experience in customer services roles, business change and business reengineering, and IT consultancy at a senior management level. Originally from Newcastle upon Tyne, Mark has been a resident of Worthing for the past 35 years.

Bimal Desai

Appointed to the Board of Trustees in December 2020. Bimal is a solicitor and was a partner in a global law firm for over 22 years, based first in London and then in Dubai and Singapore. He has a keen interest in social care development and policy and enjoys tennis and sailing.

Eileen Houghton

Appointed to the Board of Trustees in November 2017. Eileen is a Chartered Accountant and was a partner at Carpenter Box, accountants specialising in the charity and not for profit sector. She has held several voluntary positions, including a brief time working with a charity in Ghana. She also comes from a nursing family, with both parents being trained nurses; in fact, her mother was matron at Guild Care homes in the 1980’s/90’s.

Rita Protopapa

Appointed to the Board of Trustees in June 2018. Rita is qualified in Business Administration and developed a career within the private and public sectors. Rita loves outdoor life, reading, and travelling and has an interest in disabilities and long-term conditions.

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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Victoria Cooper

Appointed December 2024

Tori works for University Hospitals Sussex and is the Hospital Director of Nursing for the Worthing and Southlands sites whilst also leading on Trust wide projects. She is also the Chair of the Women’s Network.

Tori has been qualified for 25 years and has extensive clinical, operational & leadership experience in Acute & Community Trusts. Coaching, mentoring and empowering colleagues to develop and influencing quality improvement in services are the greatest privileges and achievements of her role. She is passionate about nursing & patient care and her focus, wherever she is working, is always to maintain high standards of clinical care, professional leadership & improve the patient & staff experience. Tori lives in West Sussex with her family of husband, teenage daughter and a Romanian rescue dog. She enjoys live music and going to the theatre .

Tracey Wadey

November 2022 to December 2024

Tracey is an experienced Registered Nurse, with a career spanning over 30 years within health and social care settings. She has extensive knowledge of Regulated services and a passion for truly person-centred care and quality service provision, with experience in both managerial and educational roles. Tracey currently works as Director of nursing and quality for an independent provider of health and social care. Having always lived in Worthing, Tracey feels passionate about supporting Guild Care as a local charity. Tracey resigned from the Board in December 2024.

Nichola Evans

November 2023 to August 2024

Nikki Evans joined the Board of Trustees in November 2023 and brings a wealth of experience and skill from her career in healthcare management. Nikki has an HR background originally but then held many senior roles in the NHS before moving into the private healthcare sector and is currently the Executive Director of Goring Hall Hospital. Nikki resigned from the Board in August 2024.

Structure, Governance, and Management

Guild Care is a charitable company limited by guarantee and regulated by the Care Quality Commission, Regulator of Social Housing and OFSTED. The company was established under a Memorandum of Association which set out the objects and powers of the charitable company and it is governed under its Articles of Association.

Guild Care has considered the National Housing Federation Code of Governance 2020 and has complied with the code during the year. Guild Care undertakes an annual assessment of compliance with the Governance and Financial Viability Standard and considers it is fully compliant with the provisions of the standard.

The Board of Trustees sets the strategic direction of the charity and is responsible for its governance. Day to day operational responsibility is delegated to the Chief Executive. The charity has in place a governance manual that sets out the parameters for the delegation of responsibility and this is reviewed on an annual basis.

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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Trustees hold regular Board meetings and receive copies of monthly management accounts, quarterly KPls, and reports on performance and sector developments. Annually two meetings are set aside specifically for strategic planning and development purposes.

Within the year the Board operates regular Organisational Development (OD) Committee meetings which support the Trustees’ decision-making. The purpose of the OD Committee is to oversee a forward-looking programme of organisational development in respect of Guild Care’s strategy and is required to oversee, monitor and review finance, retail, fundraising, human resources and infrastructure (property, systems, processes, governance, finance support).

Trustees continue to be recruited through an open process. New Trustees undergo a full induction programme, and all Trustees are regularly provided with opportunities to visit services where they can talk to staff members and users of our services. Guild Care annually reviews the skills mix of the Board and operates a succession planning process.

All Trustees give their time voluntarily and receive no benefits from the charity. Any expenses reclaimed from the charity are set out in note 10 of the accounts.

Guild Care operates a fully inclusive recruitment policy with appointments based solely on aptitude and ability. We are also fully committed to the continuing employment and development of any person who becomes disabled whilst within our employment.

Charity number: 1044658

Company number: 03021390

Housing and Community Number: LH4106

Principal address and registered office: Methold House, North Street, Worthing, West Sussex, BN11 1DU

Auditor: Crowe U.K. LLP, 55 Ludgate Hill, London EC4M 7JW

Solicitors: Bennett Griffin LLP, 1 Liverpool Gardens, Worthing BN11 1TF

Senior Leadership Team

Alex Brooks-Johnson – Chief Executive (Left September 2024)

Warren Fabes – Deputy Chief Executive and Chief Financial Officer (Appointed as Chief Executive September 2024)

Sean Duffy – Finance Director (Appointed September 2024)

Kevin Burke – Director of Care Homes & Dementia Services

Leanne Jones – Director of HR

Leszek Poplawski – Director of Safety & Compliance

Adam Rider – Director of Retail & Home Care

Natalie Peters – Marketing, Communications and Engagement Director (Appointed October 2024)

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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Principal Risks and Uncertainties

Guild Care has in place a risk register and risk management process which enables Trustees to monitor key risks of the organisation on a regular basis.

The key risks identified are:

Internal risks are mitigated through a performance management system that provides early identification of issues and the development of corrective actions plans. Procedures are also in place to promote the health and safety of staff, volunteers, residents, tenants, customers and visitors to all Guild Care sites. Our quality assurance framework has been developed in line with our main regulator’s requirements (Care Quality Commission) to ensure the consistent quality and delivery of all operational aspects of the charity. All systems are periodically reviewed to ensure they continue to meet the needs of the charity.

Message from the Chair

As Chair of the Board of Trustees at Guild Care, I am delighted to report on what has been a very successful period for this incredible organisation.

I have spent over 30 years in social care and remain incredibly impressed with what I see at Guild Care in the dedication and expertise of the people and the way the organisation responds to the needs of both the individuals we support and the wider community of which we are a part.

We have created and implemented a robust strategy focussed on delivering the maximum possible social impact and social value; reducing social isolation and stigmas for the people we work to care for and support, namely older people, people living with dementia and people of all ages with a learning disability.

Last year it was with great sadness that we had to take the difficult decision to close Dolphin Court, a much-loved social housing scheme of Guild Care. Our charity has worked tirelessly during the last year to rehouse the tenants into alternative schemes that offered much improved accommodation. In February 2025, the Dolphin Court building was sold, and the new private landlord is refurbishing the rooms before re-letting. The last two tenants of Dolphin Court chose to leave social housing and to become tenants of the new private landlord. Our charity received very positive feedback from those affected by the closure of Dolphin Court and we are proud that we delivered in line with our values.

The Creating Connections service has gone from strength to strength in our fight against social isolation in older people in Worthing. Membership numbers, outcomes and impact have

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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all been increasing as we grow and develop the service to address the need in the local community as more and more older people face isolation and loneliness, and disconnection from vital support and services.

Previously the ability for Guild Care to grow and develop services have been constrained by the availability of suitable spaces for our service users in Worthing. I am very pleased to share that our charity was able to purchase a property called Saxon House in Little High Street in Worthing which is only a couple of minutes’ walk away from our Methold House building. Our plan is to develop a Community Hub Campus across both Methold House and Saxon House which will significantly increase the social impact and social value for our community.

The purchase of Saxon House was only possible due to very generous support of Mike Holland, our Patron. Mike has seen his son, Chris, flourish as a service user of our Fitzalan Learning Disability service over many years and he was keen to help our charity and the community that we serve. In recognition of his support, the Board of Trustees will rename Saxon House as Holland House which continues a tradition to recognise our founders and supporters in the naming of Guild Care properties.

Holland House is a game-changer for our charity and the community that we serve. Plans are in place to transform the building into a vibrant space that service users can share which will truly combat social stigma. A significant capital appeal is underway to raise the necessary funds to deliver on this vision.

Social care continues to be under immense financial strain. We continue to contribute to the national debate with the Department for Health and Social Care and receive an increasing amount of recognition for our work particularly on social impact and will strive to outline where we feel we see discrepancies and inequality in the system.

I would also like to show my appreciation to all the hard-working and committed members of the Guild Care family – employees, volunteers, and supporters as we forge ahead, stronger than ever, resolved as we are to combatting social isolation and social stigma in Worthing ensuring that nobody feels isolated.

Chair of the Board of Trustees, Peter Kinsey.

Message from the CEO

I am so pleased to be able to tell you that in the past year, we have exceeded expectations in almost every area of the organisation. The most important metric of course is our social impact measure and we know that for older people, people living with dementia, people with learning disabilities and their carers we have actually reduced social isolation. Our results also tell us that we have increased happiness and wellbeing across our services to and that where we are investing our own charitable funds or using state funding, we are able to demonstrate a very healthy return on that investment in social value.

Social value creation is arguably why Guild Care exists. It is arguably why any charity, social enterprise, or non-profit organisation, exists. It is the definition of our social purpose, our reason for being, and one which we hold very dear to our hearts. The fact that we are able to articulate and evidence this impact enables us to understand the change we are making in Worthing. We can calculate the reduction in social isolation and the social return on investment for the services and support we provide.

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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There are thousands of older people in Worthing who are living in chronic isolation; disconnected from the help and support they may need. But social isolation is not unique to older people. Younger people with a Learning Disability, for example, are also facing life with fewer and fewer options as funding and services are stretched across the County. Reports indicate growing isolation and less and less time spent outside their home. Everyone should be able to live the life they want and certainly should be able to participate in every-day activities such as working, having fun, socialising and being part of your community. Guild Care believes that everyone in need of care should be able to live a safe, fulfilling, and secure life and with pressures on public services like never before, we are really facing a significant challenge to ensure this vision becomes a reality.

Our ability to deliver on our vision depends almost entirely on our community to support us. Our retail team, who never cease to amaze us all, have delivered another year of astonishing results enabling us to deliver more support to more people than ever before. Our fundraising team have a renewed energy and passion to facilitate the change we need to see in Worthing, and we continue to be supported by some very generous and committed local people.

Guild Care is Worthing’s charity. We have been here for over 90 years and has been created by and with the spirit of Worthing at its heart. It is an honour and privilege to lead Guild Care and be part of this period of our amazing history as we create the changes that are needed for the future.

Thank you to everyone that helps us to make it all happen.

CEO, Warren Fabes.

Strategic Performance and Objectives

The organisation is 4 years into a 5-year strategy and works towards 12 strategic goals outlined in a strategy map, created collaboratively across the organisation and with the Board of Trustees. Each goal is delivered through one of ten plans, led by the Senior Leadership Team and in two groups reflecting the governance structure where specific committees oversee progress against the strategic plans.

The main achievements for 2024/25 in our strategic delivery include the improvements in our care homes occupancy, expansion and financial contribution from retail, growth and investment into the home care function, and the start of investment in our IT systems.

Key objectives for next year are to continue with our investment in IT systems, maintain occupancy in our care homes and grow our Creating Connections service which aims to reduce social isolation services in older people in Worthing.

Financial Review of This Year

Summary

Total income for the year was £26,686,379 (2024: £21,563,899) which produced a surplus of £2,612,498 (2024: surplus of £884,769) an increase of £5,122,480 in total income from 2024 performance.

In 2025, Holland House was purchased for £2,700,000, including the fixtures and fittings. The purchase included a tenant that occupies one third of the building.

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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Following the announcement to close Dolphin Court in 2024, the building was sold in 2025 for £2,675,000 and generated £1,359,957 profit on disposal. As a result of the disposal of Dolphin Court, the grant attached to the building was repayable to Homes England. The grant of £1,053,518 was repaid in the year.

The charts below show a summary of our income and expenditure in 2025:

----- Start of picture text -----
£26.7m Income £23.5m Expenditure
4% [6%] 2%
16%
15%
7%
5%
10%
7% 63% 65%
Residential £17.3m Residential £15.4m
Community services £1.8m
Community services £2.4m
Home care £1.3m
Home care £1.6m
Charity shops £3.9m
Charity shops £3.7m
Donations and legacies £1.0m
Other £1.4m Donations and legacies £0.4m
----- End of picture text -----

Staff costs increased to £15,919,138 (2024: £13,653,803) and overall support costs relating to charitable activities increased to £2,509,259 (2024: £2,146,039). The increase in staff costs can be attributed to the increase in minimum wage, growth in retail and increased occupancy resulting in a higher staffing requirement.

Guild Care’s performance improved significantly compared to the 2024 year principally due to the care homes occupancy returning to pre-Covid levels and significant reduction in care home agency costs following the introduction of overseas workers and sponsored visa workers.

Overall funds were £11,678,510 (2024: £9,096,162) at year end. Bank loans as at 31st March 2025 decreased to £7,600,000 (2024: £7,698,738). Cash balances as at 31st March 2025 decreased to £2,867,810 (2024: £3,234,535).

Raising Funds

Guild Care raises funds through community fundraising initiatives, corporate engagement, major donor fundraising, public events, and legacy giving. We have a team of in-house fundraisers employed by the charity as well as being assisted by volunteers.

Guild Care is a member of the Fundraising Regulator, demonstrating our commitment to good fundraising practice. All team members and volunteers are trained in line with Fundraising Code of Practice and stay up to date with regulation. There were no issues with regards to compliance.

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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Third parties raising funds on behalf of Guild Care include local business, community groups, and individuals, all of whom are provided with an information pack to ensure they stay safe and legal in their fundraising.

The charity has received no complaints with regards to fundraising in the year.

In following Part 1 Act 1 of the Fundraising Code of Practice, the charity protects vulnerable people by acting with integrity in all fundraising activities.

Donations & Legacies

Total donations & legacy income was £1,007,590 (2024: £345,748) which included legacies of £219,974 (2024: £109,344) giving a surplus of £599,347 (2024: £472 surplus) when taking into account the cost of raising funds. Total donations and legacies included £685,964 (2024: £150,241) of restricted income. Included in the donations was a major donation of £500,000 towards the purchase of Holland House.

Charity Shops

Total charity shop income of £3,879,829 (2024: £2,952,706) were generated across 16 shops which produced a surplus of £195,066 (2024: £155,941) after overheads.

In previous years, the sale of new bought in goods was recorded in Guild Care’s subsidiary, Guild Care (Trading) Limited. The retail strategy is to significantly grow the sale of donated goods generating a healthy surplus for the charity whilst stopping the sale of lower margin new bought in goods by Guild Care (Trading) Limited. Guild Care (Trading) Limited was a dormant subsidiary of Guild Care in 2024 and 2025 and recorded turnover of £NIL (2024: £NIL) for the year and generated a Nil surplus (2024: Nil surplus). It should be noted that the purpose of our charity shops is to provide more than a financial return as they are an essential shop window promoting Guild Care within the local community.

Charitable Activities

Residential Services

Residential services income was £17,251,178 (2024: £15,242,750) giving a surplus of £1,812,556 (2024: £1,540,302 surplus). This income and surplus have been reduced by £1,934,337 (2024: £1,765,048) to fund residents at below full market rate fees including the provision of state funded beds within our homes. Continued investment in our homes is essential to ensure we generate a surplus allowing us to maintain financial stability and continue achieving our charitable objectives.

Home Care

Home Care income was £1,306,963 (2024: £973,019) giving a deficit of £327,600 (2024: £481,846) whilst income grew the increase in staffing cost was more significant. Following a strategic review, Guild Care has developed a plan to significantly grow Home Care. The first year of the plan has involved investment in staff, technology and buildings as the foundation for growth in service delivery.

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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Community Services

Income from Community Services for the year was of £1,757,477 (2024: £1,955,718) giving a deficit of £668,828 (2024: £439,345 deficit) after support costs. These services are significant source of public benefit for the charity and are operated at net cost.

Value for Money

The Board of Guild Care has put in place arrangements to ensure that the financial and social performance of our assets and resources are closely monitored and benchmarked and inform our decision making and strategy. Our strategic approach to value for money runs throughout the organisation. The Board approve business plans, budgets and KPIs. This supports the delivery of value for money and enables the Senior Leadership Team to monitor and report on progress throughout the year. This approach will ensure that as the organisation grows, we will continue to provide value for money throughout our operations.

The table below shows the Value for Money Metrics as required by the regulator of social housing in relation to social housing provision. Our social housing activity relates to Dolphin Court (See Note 25 of the accounts) which has had no capital movements in the year.

Housing Metrics 2025 2024 Comments
Metric 1 - Re-investment % 0% 0%
Metric 2 - New supply delivered % 0% 0%
Metric 3 - Gearing % * 0% 0%
Metric 4 - EBITDA MRI Interest Cover % 366% 431%
Metric 5 - Social housing cost per unit - 17,352
Metric 6 - Operating Margin % 7% 6%
Metric 6b - Operating Margin % - Dolphin 40% (86%)
Metric 7 - VfM Cost Chain 10% 10%

*Although Guild Care has loan financing, these loans are not used to fund social housing activity, nor are any of the loans secured on our social housing property, the loan value used within this calculation is therefore nil.

Bank Funding

NatWest Bank provides Guild Care with long-term loans totalling £7,600,000 (2024: £7,698,738 with Virgin Money) at year end.

In September 2024, three loans totalling £4,036,380 were refinanced with Virgin Money.

Following a review of our banking, a decision was made to switch our loans to NatWest. Repayment of all Virgin Money loans totalling £7,398,746 was made when the refinancing to NatWest was completed in March 2025.

During the year £342,924 (2024: £426,293) of scheduled loan repayments were made in-line with agreed repayment terms. Repayment of loans through the two refinancing processes totalled £11,392,194.

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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Reserves Policy

Guild Care’s reserves policy is to hold free reserves in the range between the budgeted running cost of the charity’s highest surplus generating service for a period of three months and one month of the total budgeted running costs for the entire charity.

Free reserves are unrestricted funds arising from short-term debtors and creditors (excluding bank loans), highly liquid investments, and readily available cash balances.

As at 31[st] March 2025, Guild Care has £11,678,510 (2024: £9,096,162) funds of which:

£11.7m Funds held at 31st March 2025

----- Start of picture text -----
Reserves policy Surplus, £531k (5%)
e e
Reserves policy funds required to provide a
margin of safety for unforeseen future events
ae £2,099k (18%)
__ eee
Endowment in accordance with the terms of the
merger with WLDS £1,239k (11%)
|a
Properties used to provide services (net of
associated finance and endowment) £7,810k
(66%)
= i.
-
2,000 4,000 6,000 8,000 10,000
----- End of picture text -----

The Trustees ordinarily target that the charity’s reserves policy surplus should not exceed 20% of the safe level of funds.

At 31st March 2025 the charity’s reserves policy surplus was £530,581 (2024: £791,608) representing 25% (2024: 41%) of the safe level of funds.

Going Concern

Principal risks include those around the group’s access to finance, occupancy and staffing levels within the homes. The group has in place debt facilities which provide adequate resources to finance committed reinvestment and development programmes, along with the group’s day to day operations. The group also has a long-term business plan and a detailed rolling financial forecast which shows that Guild Care can service these debt facilities whilst continuing to comply with lenders’ covenants for the foreseeable future (being 12 months from the date of signing the financial statements).

This year Trustees have considered the performance during the foreseeable future of the next twelve months from the date of signing the financial statements.

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025 Guildcare. The assets of the group have a market value significantly greater than the book value and with a loan to value ratio being only 20% on 31st March 2025 (2024: 20%). Based upon the strong financial performance of Guild Care and the availability of security, the Trustees believe that the group would be able to take mitigating actions, borrow further funds andlor dispose of assets in the unlikely event that these were needed in the short-term. Having considered the availability of finance, risks facing the sector and plans including budgets and forecasts, the Trustees are satisfied with the level of reserves and have concluded that Guild Care is a going concern over the foreseeable future. On the basis that Trustees do not believe there is a material uncertainty over the going concern of Guild Care, the financial statements have been prepared on the going concern basis. Statement of Disclosure of Information to Auditors So far as each of the Trustees are aware, there is no relevant audit information (as defined by Section 418 of the Companies Act 2006) of which the company's auditors are unaware, and each Trustee has taken all the steps that they ought to have taken as a Trustee in order to make themselves aware of any relevant audit information and to establish that the company's auditors are aware of that information. ststement of Trustees, Responsibilities The Trustees, who are also the Directors of Guild Care for the purpose of company law, are responsible for preparing the Trustees, Report (including the Strategic Report) and the accounts in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the Trustees to prepare accounts for the group each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that year. In preparing these accounts, the Trustees are required to.. select suitable accounting policies and then apply them consistently. observe the methods and principles of the housing SORP. make judgments and estimates that are reasonable and prudent. state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements. and prepare the accounts on the going concern basis unless it is inappropriate to presume that the charitable company will continue in operation. The Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the accounts comply with the Companies Act 2006. They are also respo 'ble for safeguarding the assets of the charitable company and hence for taking reaso e steps for the prevention and detection of fraud and other irregularities. Ap ro of the stees, Report and the Strategic Report by the Board on I l August 2025. Peter Kinsey (Chair) Trustee Page 14 of 39

Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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Independent Auditor’s Report to the Members of Guild Care

Opinion

We have audited the financial statements of Guild Care (the ‘charitable company’) and its subsidiary (the ‘Group’) for the year ended 31 March 2025 which comprise the Consolidated Statement of Financial Activities, Consolidated Statement of Comprehensive Income, Consolidated Statement of Changes in Reserves, the Consolidated and Company Balance Sheets, the Consolidated Statement of Cash Flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the Group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the Trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the Group or the charitable company’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the Trustees with respect to going concern are described in the relevant sections of this report.

Other information

The Trustees are responsible for the other information contained within the annual report. The other information comprises the information included in the Trustees annual report incorporating the strategic report, other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained

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in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006 In our opinion based on the work undertaken in the course of our audit:

Matters on which we are required to report by exception

In light of the knowledge and understanding of the Group and their environment obtained in the course of the audit, we have not identified material misstatements in the strategic report or the directors’ report included within the trustees’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 or the Housing and Regeneration Act 2008 requires us to report to you if, in our opinion:

Responsibilities of Trustees

As explained more fully in the Trustees’ responsibilities statement set out on page 1 4 , the Trustees (who are also the directors of Guild Care for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Trustees are responsible for assessing the Group’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Trustees either intend to liquidate the Group or the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

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Details of the extent to which the audit was considered capable of detecting irregularities, including fraud and non-compliance with laws and regulations are set out below.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Extent to which the audit was considered capable of detecting irregularities, including fraud Irregularities, including fraud, are instances of non-compliance with laws and regulations. We identified and assessed the risks of material misstatement of the financial statements from irregularities, whether due to fraud or error, and discussed these between our audit team members. We then designed and performed audit procedures responsive to those risks, including obtaining audit evidence sufficient and appropriate to provide a basis for our opinion.

We obtained an understanding of the legal and regulatory frameworks within which the Group operates, focusing on those laws and regulations that have a direct effect on the determination of material amounts and disclosures in the financial statements. The laws and regulations we considered in this context were the Companies Act 2006, the Charities Act 2011, the Housing and Regeneration Act 2008 and other laws and regulation applicable to a registered social housing provider in England. We assessed the required compliance with these laws and regulations as part of our audit procedures on the related financial statement items.

In addition, we considered provisions of other laws and regulations that do not have a direct effect on the financial statements but compliance with which might be fundamental to the Group’s ability to operate or to avoid a material penalty. We also considered the opportunities and incentives that may exist within the Group for fraud. The laws and regulations we considered in this context for the UK operations were requirements imposed by the Regulator of Social Housing and the Care Quality Commission (CQC), health and safety legislation, taxation legislation and employment legislation.

Auditing standards limit the required audit procedures to identify non-compliance with these laws and regulations to enquiry of the Trustees and other management and inspection of regulatory and legal correspondence, if any.

We identified the greatest risk of material impact on the financial statements from irregularities, including fraud, to be within the timing of recognition of income and the override of controls by management. Our audit procedures to respond to these risks included enquiries of management and the Organisational Development Committee about their own identification and assessment of the risks of irregularities, sample testing on income and the posting of journals, reviewing accounting estimates for biases, reviewing regulatory correspondence, designing audit procedures over the timing of income and reading minutes of meetings of those charged with governance.

Owing to the inherent limitations of an audit, there is an unavoidable risk that we may not have detected some material misstatements in the financial statements, even though we have properly planned and performed our audit in accordance with auditing standards. For example, the further removed non-compliance with laws and regulations (irregularities) is from the events and transactions reflected in the financial statements, the less likely the inherently limited procedures required by auditing standards would identify it. In addition, as with any audit, there remained a higher risk of non-detection of irregularities, as these may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal controls. We are not responsible for preventing non-compliance and cannot be expected to detect non-compliance with all laws and regulations.

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Use of our report

This report is made solely to Guild Care’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to Guild Care’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than Guild Care and Guild Care’s members as a body, for our audit work, for this report, or for the opinions we have formed.

For and on behalf of Crowe U.K. LLP Statutory Auditor 55 Ludgate Hill London EC4M 7JW

Date: 21st August 2025

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Consolidated and Parent Statement of Financial Activities

Notes Unrestricted Restricted Endowment Total 2025 Total 2024
Income from: £ £ £ £ £
Raising funds
Donations and legacies Donations and legacies
3
321,626 321,626
685,964
1,007,590 345,748
Charity shops income 4 3,879,829 3,879,829
3,879,829 2,952,706
Total Raising funds 4,201,455 4,201,455
685,964
- 4,887,419 3,298,454
Charitable activities 5 20,125,796 20,125,796
189,822
20,315,61818,171,487 18,171,487
Investment income 68,277 68,277
68,277 73,668
Other income 55,108 55,108 55,108 20,290
Surplus/(loss) on sale of
tangible fixed assets
6 1,359,957 1,359,957
1,359,957 -
Total income 25,810,593 25,810,593
875,786
- 26,686,379 21,563,899
Expenditure on:
Raising funds
Donations and legacies Donations and legacies 408,243 408,243
408,243 345,276
Charity shops income 3,684,763 3,684,763
3,684,763 2,796,765
Total Raising funds 4,093,006 4,093,006
-
- 4,093,006 3,142,041
Charitable activities 19,149,856 19,149,856
350,786
19,500,64217,552,376 17,552,376
Other Costs 64,068 64,068 64,068
Impairment 319,336 319,336 319,336
Restructuring and
development costs
96,829 96,829 96,829 (15,287)
Total expenditure 7 23,723,095 23,723,095
350,786
- 24,073,881 20,679,130
Net
income/(expenditure)
2,087,498 2,087,498
525,000
- 2,612,498 884,769
Other gains / (losses)
Actuarial gains / (losses)
on pension scheme
(30,150)
(30,150)


(30,150)
(974)
Transfers between funds 809,662 809,662
(500,000)
(309,662) - -
Net movement in funds 2,867,010 25,000 (309,662) 2,582,348 883,795
Fund balances brought
forward
7,547,850 - 1,548,312 9,096,162 8,212,367
Fund balances carried forward 10,414,860 10,414,860 25,000 1,238,650 11,678,510 9,096,162

The Statement of Financial Activities has been prepared using the format from the Charities SORP. The Statement of Financial Activities has been presented in addition to the Statement of Comprehensive Income required by the Housing SORP. Total comprehensive income for the company only was £2,582,348 (2024: total comprehensive income (£883,795).

The notes on pages 24 to 39 form part of these financial statements.

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Consolidated and Parent Statement of Comprehensive Income

2025 2024
£ £
Turnover 25,258,145 21,490,231
Operating costs (23,414,597) (20,216,573)
Operating surplus / (deficit) 1,843,548 1,273,658
Restructuring and development costs (96,829) 15,287
Gain on disposal of fixed assets 1,359,957 -
Interest receivable and similar income 68,277 73,668
Interest and financing costs (562,455) (477,844)
Surplus / (deficit) for year 2,612,498 884,769
Actuarial gain / (loss) in respect of pension scheme (30,150) (974)
Total comprehensive income / (expenditure) 2,582,348 883,795

The results relate wholly to continuing activities except for income from the Social Housing operations at Dolphin Court, which Guild Care disposed of in the year (further detail is given in Note: 25). Since this does not represent a major separate line of business or geographical area of operations, income and expenditure has not been disclosed separately in the statement of comprehensive income.

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Consolidated and Parent Statement of Changes in Reserves

Unrestricted Restricted Endowment Total
Reserve Reserve
£’000 £’000 £’000 £’000
Balance as at 1 April 2023 6,354,393 - 1,857,974 8,212,367
Total comprehensive income for the
year
883,795 - - -
883,795
Transfer of restricted expenditure
from unrestricted reserves
309,662 - (309,662) -
Balance at 31stMarch 2024 7,547,850 - 1,548,312 9,096,162
Total comprehensive income for the 2,557,348 25,000 - 2,582,348
year
Transfer of restricted expenditure
from unrestricted reserve
309,662 - (309,662) -
Balance at 31stMarch 2025 10,414,860 25,000 1,238,650 11,678,510

In March 2024, Guild Care decided to close the Dolphin Court sheltered housing scheme which became a discontinued activity in the year.

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025 Guildcare. Balance Sheet Group 2025 Charlty 2025 Group 2024 Charity 2024 Nores Fixed assets Tangible assets Investment property Investments 13 15,905,028 15,905,028 14.496,015 14,496,015 14 842,212 842,212 15 100 loo 16,747,240 16,747,340 14,496,015 14,496,115 Current assets Debtors Cash and cash equivalents 16 1,602,298 1.631,754 1,452,691 1,482,147 17 2,867,810 2,850,498 3,234,535 3,217,223 4,470,108 4.482,252 4,687,226 4,699.370 Creditors.. amounts falling due within one year Net Cuffent assetsllliabilities) Total assets less current liabilities Creditors.. amounts falling due after more than one year Pension Ilablllty 18 {1.858,109) {1.858.109) 16,238,248) 16,238,248) 2,611,999 2,624,143 11,551,022} 11,538,878) 19.359,239 19,371,483 12,944,993 12,957,237 19 (7,582,197) (7,582,197) 13,618,2631 13,618,2631 20 (28,718) (28,718) 111,7881 {11,7881 Provision for Ilabllltles 21 (69,814) (69,814) 12 18,7801 12 18,7801 Net assets 11,678,510 11.690,754 9,096,162 9,108,406 Reserve5 Endowed reserve 22 1,238,650 1,238,650 1,548,312 1,548.312 Restricted reserve Unrestricted reserve 22 25,000 25,000 22 10,414,860 10,427,104 7,547,850 7,560,094 11,678,510 11,690,754 9,096,162 9,108,406 The notes o pages 24 to 39 form part of these financial statements. approved and signed on its behalf for issue by the Board on 11 The er Peter Kinsey (Chair) Trustee Page 22 of 39

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Statement of Cash Flows

2025 2024
£ £
Cash flows from operating activities:
Net income / (expenditure) for the year 2,582,348 883,795
Adjustments for:
Interest received (68,277) (73,668)
Depreciation 751,617 713,250
Impairment 319,336 -
(Gain) on disposal of fixed assets (1,359,957) -
Decrease / (increase) in stock - 5,088
Decrease / (increase) in debtors (149,607) (54,677)
(Decrease) in creditors (317,467) 54,001
(Decrease) in pension provision 16,930 (13,448)
Increase in other provision (148,966) 22,522
Net cash provided by / (used in) operating activities 1,625,957 1,536,863
Cash flows from investing activities:
Interest received 68,277 73,668
Purchase of tangible fixed assets (2,711,957) (626,267)
Purchase of investment property (842,212) -
Proceeds from sales of tangible fixed assets 2,645,466 -
Grant repaid (1,053,518) -
Net cash used in investing activities (1,893,944) (552,599)
Cash flows from financing activities:
Cash inflows from new borrowings 11,636,380 -
Repayment of borrowings (11,735,118) (426,293)
Net cash used in financing activities (98,738) (426,293)
Change in cash and cash equivalents in the reporting period (366,725) 557,971
Cash and cash equivalents at the beginning of the reporting period 3,234,535 2,676,564
Cash and cash equivalents at the end of the reporting period 2,867,810 3,234,535

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Notes to the Accounts

1 Statutory information

Guild Care is a charitable company, limited by guarantee, registered in England and Wales and is a registered provider of Social Housing. The charitable company’s registered number and registered office address can be found in the Trustees’ Report (incorporating the Strategic Report).

2 Accounting policies

The financial statements have been prepared in accordance with applicable accounting standards, The Accounting Direction for Private Registered Providers of Social Housing, the Statement of Recommended Practice for Registered Social Landlords (Housing SORP 2018), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Guild Care meets the definition of a public benefit entity under FRS102. Assets and liabilities are initially recognised at historic cost or transaction value unless otherwise stated in the relevant accounting policy note(s).

Guild Care meets the definition of a qualifying entity under FRS 102 and has therefore taken advantage of the exemptions available to it in respect of its individual financial statements. Exemptions have been taken in relation to financial instruments, presentation of a cash flow statement and intra-group transactions.

These financial statements consolidate the results of the charity and its wholly owned subsidiary; Guild Care (Trading) Ltd, on a line-by-line basis. All intragroup transactions, balances, income and expenses are eliminated in full on consolidation.

2.2 Going concern

The group’s business activities, its current financial position and factors likely to affect its future development are set out within the Trustees Report. Principal risks include the impact on the contribution generated from the homes, group’s access to finance, occupancy and staffing levels within homes.

The group has in place debt facilities which provide adequate resources to finance committed reinvestment and development programmes, along with the group’s day to day operations. The group also has a long-term business plan and a detailed rolling financial forecast which shows that Guild Care is able to service these debt facilities whilst continuing to comply with lenders’ covenants for the foreseeable future (being 12 months from the date of signing the financial statements).

2.3 Income

Income from residential, home care and community services are accounted for on an accruals basis. Rental income is recognised in the year in which accommodation is provided. Income received for the provision of services is recognised in the year in which

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the service is provided, and so Guild Care earns entitlement. Government grants relating to revenue are recognised in income and expenditure over the same period as the expenditure to which they relate once reasonable assurance has been gained that the entity will comply with the conditions and that the funds will be received.

Grants received from non-government sources are recognised using the performance model.

A grant which does not impose specified future performance conditions is recognised as revenue when the grant proceeds are received or receivable. A grant that imposes specified future performance-related conditions on the association is recognised only when these conditions are met. A grant received before the revenue recognition criteria are satisfied is recognised as a liability. Capital grants are released to the Statement of Comprehensive Income over the useful economic life of the asset they were used to purchase (excluding land).

For legacies, entitlement is recognised from the earlier of the date of receipt or when sufficient notification is received by the charity to enable it to quantify its entitlement with reasonable probability. Income is not recognised for legacies which remain subject to a life interest. Donations are recognised on receipt.

Charity shop income represents net invoiced sales of goods and is recognised in the year in which the sale occurred.

2.4 Financial instruments

Guild Care has only financial assets and liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially reported at transaction value and subsequently measured at their settlement value.

2.5 Expenditure

Expenditure is included in the Statement of Comprehensive Income on an accruals basis inclusive of irrecoverable VAT. All costs are allocated between expenditure categories and departments on a basis designed to reflect the use of the resource. Costs relating to a particular activity are allocated directly, whilst all others are apportioned on an appropriate basis.

Support costs include apportioned staff and care costs incurred to support income generation and governance, together with the cost of general management including supervision, finance, training, human resources and IT. Support costs are allocated to charitable activities on a percentage basis. The percentages applied are based on management’s informed view of time spent on each activity.

Governance costs comprise those costs associated with meeting the constitutional and statutory requirements of the charity and include audit fees and costs linked to the strategic management of the charity.

2.6 Tangible fixed assets and depreciation

Tangible fixed assets are stated at cost. Guild Care owns three freehold nursing homes, two day-service centres, a supported living house and five self-contained flats. Freehold land is not depreciated.

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Building Structure 1-2% straight line per annum
Building Roof 2% straight line perannum
Building Internals 3% straight line perannum
Building Services 3% straight line perannum
Building External Areas 3% straight line perannum
Leasehold property Over the remaining term oflease
Fixtures, fittings & equipment 20% straight line perannum
Motor vehicles 25% on a reducing balancebasis/20%
straight line perannum

Assets costing less than £1,000 are written off to the Statement of Comprehensive Income. Assets under construction are not depreciated until the asset is brought into use. Gains or losses arising on the disposal of other tangible fixed assets are determined as the difference between the disposal proceeds and the carrying amount of the assets and are recognised as part of the surplus/deficit for the year. The carrying value of assets are assessed annually for any indicators of impairment.

2.7 Leasing and hire purchase commitments

Rentals payable under operating leases are charged against income on a straightline basis over the period of the lease.

2.8 Fixed asset investments

Investment properties consist of properties not held for social benefit or for use in the charity. They are properties which are held to earn rental income. Investment properties are recognised at fair value at each balance sheet date and subsequently carried at fair value determined by external valuers and derived from the current market rents and investment property yields for comparable real estate, adjusted if necessary for any difference in the nature, location or condition of the specific asset. No depreciation is provided. Changes in fair value are recognised in the Statement of Comprehensive Income. Rental income from these properties is taken to revenue.

2.9 Cash at bank and in hand

Cash at bank and in hand includes cash and short term highly liquid investments. The Trustees seek to use short and medium-term deposits where possible to maximise the return on monies held at the bank and to manage cash flow.

2.10 Creditors and provisions

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Short term trade creditors are measured at the transaction price. The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at the end of the reporting period, taking into account the risks and uncertainties surrounding the obligation. Other financial liabilities, including bank loans, are measured initially at fair value, net of transaction costs, and are measured subsequently at amortised cost using the effective interest method.

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2.11 Pensions

The group participates in two pension schemes, the People’s Pension Scheme and the Pension’s Trust Growth Plan. Guild Care automatically enrols employees into the People’s Pension Scheme which is regulated by the Pensions Regulator. The Scheme is a defined contribution scheme and contributions are recognised in expenditure as they fall due. Guild Care is a member of the Pensions Trust’s Growth Plan. The Growth Plan is a money purchase pension scheme which also has some historical guarantees. This is a multi-employer pension scheme for which it is not possible to identify separately the assets and liabilities of participating employers and, as such, Guild Care’s regular payments in respect of this plan are charged in the Statement of Comprehensive Income on a defined contribution basis. A liability is recognised for the present value of agreed additional contributions payable to fund a deficit in this plan related to past service.

2.12 Funds

Endowment funds represent expendable endowment arising from the donation of assets and liabilities from Worthing, Littlehampton and District Scope (WLDS) to Guild Care. The expendable endowment can be used at the discretion of Guild Care’s Trustees subject to the terms and conditions surrounding the donation. Restricted funds represent those raised or received for specified purposes, as detailed further in the notes to the accounts. Designated funds comprise funds which have been set aside at the discretion of the Trustees for specific purposes. The purposes and uses of the designated funds are set out in the notes to the accounts. Unrestricted general funds are funds which can be used in accordance with the charitable objects at the discretion of the Trustees.

2.13 Significant accounting estimates and judgements

The most significant estimates and judgements relate to the useful economic life of Guild Care’s three nursing homes and social housing properties. The carrying value of assets are regularly reviewed to assess any material impairments.

There is also a degree of estimation used in the rate used to discount Guild Care’s pension liability under the Pensions Trust Growth Plan. The accounting policies for the pension liability and useful life of tangible fixed assets are set out above.

The calculation of operating surplus in the Statement of Comprehensive Income has a degree of judgement in what is deemed operational. Operating turnover includes total income from raising funds, income from charitable activities, and other income. Investment income and surplus on sale of tangible fixed assets are deemed nonoperational.

There is also a degree of judgement used when considering potential future scenarios for Guild Care as part of the going concern review. Further information on management assessment of going concern can be found in the Financial Review of the Trustees report above.

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Unrestricted
Funds
Restricted
Funds
Total 2025 Total 2024
£ £ £ £
Donations 107,152 680,464 787,616 236,404
Legacies receivable 214,474 5,500 219,974 109,344
321,626 685,964 1,007,590 345,748

Included in donations in the year was a £500,000 donation from our Patron, Mike Holland.

2025 2024
£ £
Charity shops income 3,879,829 2,952,706
Charity shop expenditure (3,684,763) (2,796,765)
Charity shopsurplus 195,066 155,941

As at 31[st] March 2025, Guild Care (Trading) Limited was a dormant subsidiary of Guild Care.

Unrestricted Restricted Total Total
Funds Funds 2025 2024
£ £ £ £
Residential home 17,251,178 - 17,251,178 15,242,750
Home care 1,306,963 - 1,306,963 973,019
Community services 1,567,655 189,822 1,757,477 1,955,718
20,125,796 189,822 20,315,618 18,171,487

Residential home income above is derived from Guild Care’s three nursing homes. Included within Community services is income from Guild Care’s social housing property Dolphin Court.

2025 2024
Turnover Operating
costs
Operating
surplus
Turnover Operating
costs
Operating
surplus
£ £ £ £ £ £
Social housinglettings 288,024 (173,936) 114,088 307,909 (574,094) (264,771)

An analysis of income and expenditure is shown in Note 25. All income other than from Dolphin Court (see Note 25) is considered to arise from activities other than social housing.

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2025
£
Proceeds from disposal 2,675,000
Carrying amount of asset disposed (231,991)
Costs to sell (29,534)
Grant repayment (1,053,518)
1,359,957

7 Total expenditure

Total expenditure
Staff Other Interest Deprec- Total Total
costs Costs Charges Charges
iation/Imp-
2025 2024
airment
£ £ £ £ £ £
Raising funds
Donations and legacies 242,978 159,787 2,099 3,379 408,243 345,276
Charity shops 2,291,346 1,241,119 8,395 143,903 3,684,763 2,796,765
Total cost of raising funds Total cost of raising funds
2,534,324
1,400,906 10,494 147,282 4,093,006 3,142,041
Charitable activities
Residential services
Activities undertaken
directly
9,463,270 3,213,125 457,513 450,551 13,584,459 12,158,453
Support costs 940,416 819,048 73,460 21,239 1,854,163 1,543,995
Total 10,403,686 4,032,173 530,973 471,790 15,438,622 13,702,448
Home care
Activities undertaken
directly
1,278,014 102,691 - 7,476 1,388,181 1,240,065
Support costs 121,536 108,618 10,494 5,734 246,382 214,800
Total 1,399,550 211,309 10,494 13,210 1,634,563 1,454,865
Community services
Activities undertaken
directly
1,390,826 556,666 - 71,253 2,018,745 2,007,819
Support costs 157,503 216,171 10,494 24,544 408,712 387,244
Total 1,548,329 772,837 10,494 95,797 2,427,457 2,395,063
Total charitable activities 13,351,565 5,016,319 551,961 580,797 19,500,642 17,552,376
Other costs 64,068 64,068
Impairment 319,336 319,336
Restructuring and
development cost
33,249 63,580 96,829 (15,287)
Total Expenditure 15,919,138 6,544,873 562,455 1,047,415 24,073,881 20,679,130

Support costs are allocated in proportion to direct costs.

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8 Analysis of governance and support costs

Total 2025 Total 2024
£ £
Management 238,901 247,018
Administration 256,977 307,422
Information Technology 446,014 345,712
Human Resources 382,474 336,718
Public Relations 459,987 345,949
Finance 355,184 288,731
Volunteers 97,974 46,296
Governance costs 271,784 228,191
2,509,259 2,146,037
2025 2024
£ £
Operating lease payments 571,060 402,481
Depreciation of care homes and social housing property 486,374 467,704
Depreciation of other tangible fixed assets 265,243 245,546
Interest charges 562,455 477,844
Fees payable to auditors (excluding VAT)
Audit of the financial statements 27,000 27,000

10 Trustees

During the year Trustees were reimbursed travel expenses £Nil (2024: £Nil)

11 Employees

Employees
Total 2025 Total 2024
Employment costs £ £
Wages and salaries Wages and salaries
13,722,220
11,923,659
Agency costs 738,661 522,220
Social security costs Social security costs
1,162,515
991,573
Other pension costs 262,493 231,638
Restructuring costs 33,247 (15,287)
15,919,136 13,653,803

The key management personnel of the charity comprise the Trustees, the Chief Executive Officer and the Deputy Chief Executive Officer / Retail and Home Care Director.

The total employee remuneration of the key management personnel of the Charity was £274,403 (2024: £255,617).

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The number of employees whose annual emoluments
were £60,000ormorewere: 2025 2024
Number Number
£60,001 - £70,000 8 11
£70,001 - £80,000 4
£80,001 - £90,000 1
£90,001 - £100,000 1
£100,001 - £110,000 1 3
£110,001 - £120,000
£120,001 - £130,000 1

The highest paid executive was paid £137,691 (2024: £133,324). The Chief Executive Officer does not have enhanced or special pension terms.

During the year Guild Care charged redundancy costs of £26,638 (2024: £7,716) to 4 people and payments in lieu of notice of £6,608 (2024: £22,908) to 6 people (2024: 3) totalling to £33,246 (2024: £30,624) restructuring costs. Redundancy and payment in lieu of notice of £Nil (2024: £Nil) were unpaid at 31st March 2025.

The average number of employees during the year was 604 (2024: 567) which equates to 443 FTE (2024: 411 FTE).

12 Taxation

The charitable company is registered as a Charity and all of its income falls within the exemptions under Part 11 of the Corporation Tax Act 2010.

13 Tangible fixed assets (Group & Charity)

Freehold Long Short Fixtures, Motor Total
land & leasehold leasehold fittings & vehicles
buildings property property equipment
£ £ £ £ £ £
Cost
At 1 April 2024 17,014,793 1,260,835 243,680 5,009,399 518,361 24,047,068
Additions 1,742,056 969,901 2,711,957
Disposals (733,621) (811,195) (1,544,816)
Impairment (319,336) (319,336)
At 31stMarch 2025 18,023,228 941,499 243,680 5,168,105 518,361 24,894,873
Depreciation
At 1 April 2024 4,347,457 413,732 231,366 4,120,565 437,933 9,551,053
On disposals (505,966) (806,859) (1,312,825)
Charge for the year 354,621 23,709 12,293 339,123 21,871 751,617
At 31stMarch 2025 4,196,112 437,441 243,659 3,652,829 459,804 8,989,845
Net book value
At 31stMarch 2025 13,827,116 504,058 21 1,515,276 58,557 15,905,028
At 31stMarch 2024 12,667,336 847,103 12,314 888,834 80,428 14,496,015
y

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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The freehold land & buildings above relate to Guild Care’s three nursing homes. The net book value of property held as security for bank loans is £11,355,994 (2024: £11,319,828). A valuation of the remaining housing properties was carried out in 2025 and this led to an impairment of £319,336.

14 Investment Property

Investment property Total
£ £
Cost
At 1 April 2024 - -
Additions 842,212 842,212
Disposals - -
Impairment - -
At 31stMarch 2025 842,212 842,212
At 31stMarch 2024 - -

Guild Care classifies the rental part of Saxon House as investment property. This portion of the property is measured at fair value based on a valuation carried out by an independent valuer. The income generated from this is used to fund charitable activities.

15 Fixed asset investments

At 31[st] March 2025, Guild Care had the following subsidiary:

Company Country of Registration
or incorporation
Class Shares
Held %
£
Guild Care (Trading)
Limited
England & Wales Ordinary 100 100

The turnover of the company for the period was £NIL (2024: £NIL) was attributable to the sale of bought in goods. It had expenditure of £NIL (2024: £NIL). It contributed £Nil (2024: £Nil) to the group and had net liabilities of £12,144 (2024: £12,144). Any profits of Guild Care (Trading) Limited are donated to Guild Care under gift aid. The registered office of Guild Care (Trading) Limited is the same as Guild Care. As at 31[st] March 2025, Guild Care (Trading) Limited is a dormant subsidiary of Guild Care.

16 Debtors

Charity Group
2025 2024 2025 2024
£ £ £ £
Trade debtors - fees due 861,185 875,483 861,185 875,483
Amounts due from subsidiary 29,456 29,456 - -
Other debtors 297,439 192,626 297,439 192,626
Prepayments & accrued income 443,674 384,582 443,674 384,582
1,631,754 1,482,147 1,602,298 1,452,691

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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Amounts due from subsidiaries represents £29,456 (2024: £29,456) due from Guild Care (Trading) Limited.

17 Bank Balances & Cash in Hand

At 31 March 2025 the charity held £122,810 (2024: £101,000) personal monies which are administered on behalf of residents have not been included in these financial statements.

18 Creditors: amounts falling due within one year

Charity Group
2025 2024 2025 2024
£ £ £ £
Bank loan (note 19) 17,803 4,263,146 17,803 4,263,146
Trade creditors 642,878 891,107 642,878 891,107
Taxation and social security 264,077 223,446 264,077 223,446
Other creditors 111,915 65,887 111,915 65,887
Accruals & deferred income 821,436 794.662 821,436 794,662
1,858,109 6,238,248 1,858,109 6,238,248

19 Creditors: amounts falling due after more than one year

Charity Charity Group
2025 2024 2025 2024
£ £ £ £
Bank loans 7,582,197 3,435,592 7,582,197 3,435,592
Deferred capital grant - 182,671 182,671
7,582,197 3,618,263 7,582,197 3,618,263
2025 2024
Loan maturityanalysis £ £
Debt due in one year or less 17,803 17,803 4,263,146
In more than one year but not more than two years In more than one year but not more than two years 220,786 220,786 172,553
In more than two years but not more than five years In more than two years but not more than five years 748,538 748,538 3,263,039
More than five years 6,612,873 6,612,873 -
7,600,000 7,600,000 7,698,738

The loans are secured by a fixed charge over the properties and by a fixed and floating charge over all the assets of Guild Care excluding the former WLDS properties. Interest on loans was charged at between 5.69% and 7.75%.

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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2025 2024
Deferred Capital Grant £ £
At start of the year 212,698 278,768
Received during the year - -
Released during the year (212,698) (66,070)
- 212,698
Amounts to be released in one year - 30,027
Amounts to be released in more than one year - 182,671
- 212,698

20 Pension liability and other post-retirement benefit commitments

Defined contribution

Following legislative changes affecting workplace pensions that required all employers to meet the legal requirement for automatic enrolment, Guild Care introduced a compliant scheme from November 2013. Eligible employees not already in the existing scheme were automatically enrolled into the People’s Pension. The People’s Pension scheme, which is regulated by the Pensions Regulator, is managed by B&CE. B&CE is a not-for-profit organisation which has been providing financial benefits for over 70 years and currently provides pension schemes to over 7,300 corporate clients.

Employees in the People’s Pension scheme pay 5% on their salary above the minimum threshold, with Guild Care also contributing 3%. Employees automatically enrolled into the scheme have the right to opt out of the scheme if they so wish, the majority of employees enrolled in the scheme have not opted to leave.

Guild Care paid contributions of 5% for all employees who are members of Guild Care's Pension’s trust Growth plan. Members paid contributions at the rate of 5% during the accounting period. Any contribution above 5% was an additional voluntary contribution. In accordance with the Recovery Plan set by The Pensions Trust, employers are required to make additional contributions over the ten years commencing in April 2013.

2025 2024
£ £
Contributions payable by the company/group for the year 262,493 231,638

At the balance sheet date contributions of £51,264 (2024: £51,283) were outstanding.

The Pensions Trust Growth Plan

The company participates in the scheme, a multi-employer scheme which provides benefits to some 638 non-associated participating employers. The scheme is a defined benefit scheme in the UK. It is not possible for the company to obtain sufficient information to enable it to account for the scheme as a defined benefit scheme. Therefore, it accounts for the scheme as a defined contribution scheme.

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The scheme is subject to the funding legislation outlined in the Pensions Act 2004 which came into force on 30 December 2005. This, together with documents issued by the Pensions Regulator and Technical Actuarial Standards issued by the Financial Reporting Council, set out the framework for funding defined benefit occupational pension schemes in the UK.

The scheme is classified as a 'last-man standing arrangement'. Therefore, the company is potentially liable for other participating employers' obligations if those employers are unable to meet their share of the scheme deficit following withdrawal from the scheme. Participating employers are legally required to meet their share of the scheme deficit on an annuity purchase basis on withdrawal from the scheme.

A full actuarial valuation for the scheme was carried out at 30 September 2020. This valuation showed assets of £800.3m, liabilities of £831.9m and a deficit of £31.6m. To eliminate this funding shortfall, the Trustee has asked the participating employers to pay additional contributions to the scheme. The recovery plan contributions are allocated to each participating employer in line with their estimated share of the scheme liabilities. Guild Care’s share of these deficit contributions from 2025 to 2026 are £10,247 per annum (payable monthly).

Where the scheme is in deficit and where the company has agreed to a deficit funding arrangement the company recognises a liability for this obligation. The amount recognised is the net present value of the deficit reduction contributions payable under the agreement that relates to the deficit.

the agreement that relates to the deficit. the agreement that relates to the deficit.
Present value and reconciliation of opening and closing provisions Period Ending Period Ending
31stMarch 25 31stMarch 24
£ £
Provision at start of period 11,788 25,236
Unwinding of the discount factor (interest expense) Unwinding of the discount factor (interest expense) 311 965
Deficit contribution paid (12,018) (14,422)
Remeasurements - impact of any change in assumptions 182 9
Remeasurements - amendments to the contribution schedule 28,455 -
Provision at end of period 28,718 11,788
Income and expenditure impact Period Ending Period Ending
31stMarch 25 31stMarch 24
£ £
Interest expense 311 965
Remeasurements – impact of any change in assumptions 182 9
Remeasurements – amendments to the contribution schedule 28,455 -
Assumptions 31stMarch 2531 31stMarch 24 31stMarch 23
% per annum % per annum % per annum
Rate of discount 4.84 5.31 5.52

The discount rates shown above are the equivalent single discount rates which, when used to discount the future recovery plan contributions due, would give the same results as using a full AA corporate bond yield curve to discount the same recovery plan contributions.

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During the year Guild Care contributed £12,018 (2024: £14,422) in additional contributions towards the scheme. Guild Care’s estimated pension contributions for the year ended 31[st] March 2025 are estimated to be £10,247.

21 Provisions for liabilities

Provisions for liabilities
Group and Charity Closure Other Total
£ £ £
At 1stApril 2024 178,200 40,580 218,780
Additions - 29,234 29,234
Amounts charged (130,645) - (130,645)
Unused reversed (47,555) - (47,555)
At 31stMarch 2025 - 69,814 69,814

The cost of closure provision relates to home loss payments due to tenants following the decision to cease the sheltered housing schemes.

Other provisions relate to the potential liability that may arise for under delivery of contracted performance levels on a third-party contract for services provided.

22 Movement in funds

The income funds of the group include restricted funds comprising the following unexpended balances of donations and grants held on trust for specific purposes:

Transfers Balance at
Balance at Income Expenditure /gains and 31stMarch
1 April 2024 losses 2025
Endowment fund
WLDS Fund 1,548,312 - - (309,662) 1,238,650
Restricted funds
Outreach - 4,071 (4,071) -
Healthy Living - 76,065 (76,065) -
Dementia - 93,420 (93,420) -
Children’s service - 16,266 (16,266) -
Minibus - 25,000 25,000
Holland House donation - 500,000 (500,000) -
Other - 160,964 (160,964)
Total restricted - 875,786 (350,786) (500,000) 25,000
Unrestricted funds
General funds 7,547,850 25,810,593 (23,723,095) 779,512 10,414,860
Total unrestricted 7,547,850 25,810,593 (23,723,095) 779,512 10,414,860
Total funds 9,096,162 26,686,379 (24,073,881) (30,150) 11,678,510

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Transfers between funds

The WLDS Fund was established following Worthing Littlehampton & District Scope (WLDS) joining the Guild Care Group. The expendable endowment can be used at the discretion of Guild Care’s Trustees subject to the terms and conditions surrounding the donation. The WLDS Fund is released to unrestricted over the 10 years following the Worthing Littlehampton & District Scope (WLDS) joining the Guild Care Group.

Transfers Balance at
Balance at Income Expenditure /gains and 31stMarch
1 April 2023 losses 2024
Endowment fund
WLDS Fund 1,857,974 - - (309,662) 1,548,312
Restricted funds
Residential home - - - - -
Outreach - 39,302 (39,302) - -
Healthy Living - 76,566 (76,566) - -
Dementia - 90,000 (90,000) - -
Children’s service - 33,880 (33,880) - -
Minibus - - - - -
Other - 150,241 (150,241) - -
Total restricted - 389,989 (389,989) - -
Unrestricted funds
General funds 6,354,393 21,173,910 (20,289,141) 308,688 7,547,850
Total unrestricted 6,354,393 21,173,910 (20,289,141) 308,688 7,547,850
Total funds 8,212,367 21,563,899 (20,679,130) (974) 9,096,162

23 Analysis of net assets between funds

Fund balances at 31[st] March 2025 were represented by:

Unrestricted Restricted Endowment Total
funds £ funds £ £ £
Tangible fixed assets 15,508,590 1,238,650 16,747,240
Net current assets 2,566,999 45,000 2,611,999
Long-term creditors and provisions (7,660,729) (20,000) (7,680,729)
10,414,860 25,000 1,238,650 11,678,510

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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Fund balances at 31st March 2024 were represented by:

Unrestricted Restricted Endowment Total
funds £ funds £ £ £
Tangible fixed assets 12,947,703 1,548,312 14,496,015
Net current assets (1,567,522) 16,500 -- (1,551,022)
Long-term creditors and provisions (3,832,331) (16,500) - (3,848,831)
7,547,850 - 1,548,312 9,096,162

24 Commitments under operating leases

Charity and group

At 31[st] March 2025 the charity had total minimum lease commitments under nocancellable operating leases as follows:

Land and buildings Land and buildings Other
2025 2024 2025 2024
£ £ £
Within one year 499,892 417,892 37,751 47,740
Between one and five years 691,469 814,836 21,758 59,509
In over five years 446,040 489,149 - -
1,637,401 1,721,877 59,509 107,249

25 Dolphin Court Flatlets – Social Housing Income and Expenditure

Guild Care operated 31 flats on a supported living basis which Guild Care consider to be social housing for the purposes of the Housing SORP. This activity was discontinued during the year upon sale of the property.

2025 2024
£ £
Rent receivable 47,937 150,473
Services charge income 39,403 139,424
Amortisation of grant 200,684 18,012
Net rents receivable 288,024 307,909
Expenditure on lettings
Services and management 141,938 498,472
Maintenance and repairs 11,156 39,435
Depreciation 20,842 34,773
Total expenditure on lettings 173,936 572,680
Operating surplus on lettings 114,088 (264,771)
Void losses 153,653 56,695

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Guild Care Trustee Report incorporating the Strategic Report (Company Limited by Guarantee) Year end 31 March 2025

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Social Housing Assets

The disposal of Dolphin Court was completed in February 2025 (NBV 2024: £1,528,619).

The total of social housing rent arrears is £Nil (2024: £7,949). Included within deferred income is £Nil (2024: £Nil) of rent in advance for social housing properties.

26 Related Parties

There were no related party transactions requiring disclosure that occurred in the year.

There are no balance sheet events after the reporting date to disclose that could materially affect the financial statements.

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