Guildcare.
ANNUAL REPORT &ACCOUNTS
2021-2022

Guild Care Trustee Report
Icompany Limited by Guarantee)
Year End 31 March 2022
GuildCare4p
Guild Care Annual Report and Accounts 2021122
Contents
Introduction - 3
Who's Who- 4
Structure. Govgrnance, and Management- 6
Principle Risks and Uncertainties - 7
Messages from the Chalr and CEO- 9 & 10
Financial Review of the Year- 11
Summary- 11
Raising Funds- 12
Donations & LegaciBs- 12
Charity shops- 12
Charitable Actlvities - 12
Resldential Services- 12
Home Care- 12
Community Services- 12
Value for Money- 12
Bank Funding- 13
Reserves Policy- 13
Statement of Disclosure of Information to Auditors- 14
Statement of Trustees, Responsibilities - 15
Independent Auditor's Report to the Members of Guild Care- 16
Consolidated Statement of Financial Activltles- 20
Consolidated Statement of Comprehensive Income- 21
Consolidated Statement of Changes in Reserves- 22
Balance Sheet- 23
Statement of Cash Flows - 24
Notes to the Accounts- 25
P8ge 2 of 41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare>r
Introduction
The Directors, who are the Trustees of Guild Care presenr iheir annual report and the accounts
for rhe year ended 31 March 2022
The Trustees confirm that the annual report and financial statements of the company comply
with current statutory requirements, the requirements of the company's governing document
and the provisions of The Housing SORP 2018 Statement of Recommended Practice forsocial
Landlords and The Accounting Direction for Private Registered Providers of Social Housing
2022.
Reference and administrative information are set out on page five and forms part of this
report.
Page 3 of 41

Guild Care Trustee Fleport
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare>r
Who's Who
Patro
Tim Loughton MP
Derek Ridlev
T ustees
Peter Kinsey (Chair)
Appointed to the Board of Trustees in March 2022. Perer worked in health and social care for
36 years prior to his retirement. His career included roles as a Director in the NHS, a local
authority commissioner and, for the last 15 years, CEO of a national care provider supporting
people with learning disabilities. Peter now works as a consultant advising organisations in
health and social care and a coach for senior managers in addition to supporting several local
charities. Peter has an MBA, an MA in the Management of Community Care and is an NLP
Master Practitioner. Peter was appointed Chair in September 2022.
Guy Clinch IDeputy Chairl
Appointed to the Board of Trustees in September 2016. Guy is a charrered accounrant. He
served as Chair of rhe Board of Trustees for St Barnabas Hospices for 10 years. Guy was
appointed Deputy Chair in March 2020.
Mark Davis
Appointed to the Board of Trustees in May 2016. Following a career of over 30 years in ihe
financial services secror, Mark has now taken early retirement. His background includes
significant experience in customer services roles. business change and business re-
engineering, and IT consultancy ata senior management level. Originally from Newcastle upon
Tyne, Mark has been a resident of Worrhing for the past 35 years.
Bimal Desai
Appointed to the Board of Trusrees in December 2020. Bimal is a soliciror and was a partner
in a global law firm for over 22 years. based first in London and then in Dubai and Singapore.
He has a keen interest in social care development and pol icy and enjoys tennis and sailing.
Eileen Houghton
Appointed to the Board of Trustees in November 2017. Eileen was a Chartered Accountant
and a partner at Carpenter Box, accountanrs specialising in the charity and not for profit
sector. She has held several voluntary positions, inc1udin9 a brief time working with a charity
in Ghana. She also comes from a nursing family, with both parents being trained nurses. in
fact, her mother was matron at Guild Care homes in the 1980'5190's.
Rita Protopapa
Appointed to the Board of Trustees in June 2018. Rita is qualified in Business Administration
and developed a career within the private and public secrors. Rita loves outdoor life, reading,
and travelling and has an interest in disabilities and long-term conditions.
Page 4 of 41

Guild Care Trustee Report
Icompany Limited by Guarantee)
Year end 31 March 2022
GuildCareK•
Paul Baker
May 2019 to October 2021
Paul was elected to Worthing Borough Council as a Councillor for Broadwater Ward in 2016
and became Mayor of Worthing in 2018, where one of his Mayoral charities was Guild Care
Haviland House, raising £5,000 durin9 the year. Due to other commitments Paul resigned from
the Board in October 2021.
Bev Hone
September 2021 to April 22
Bevjoined the Board of Trustees in September 2021 after a long career working across health,
housing and social care in the starutory and non-profit sectors. Due io other commitments
Bev resigned from the Board in April 2022.
Cynthia Lyons
May 2018 to June 2022
Cynthia joined the Board of Trustees in May 2018. Having retired after 32 years in health
services, Cynrhia has spent her career working as a consultant in public health and was
Director of Public Health for East Sussex. She was also a Board Member of the East Sussex
Clinical Commissioning Groups and a statutory Chief Officer of East Sussex Counry Council.
Cynthia resigned from the Board in June 2022.
Antonia Hopkins
October 2015 to September 2022
Appointed to the Board of Trustees in October 2015. Having retired after 42 years in the
health service. Antonia trained as a nurse and went on to develop a career in Health Visiting
NHS management and commissioning. She was the former strategic lead for Health Visiting
for the South East of England. Antonia was appointed as Interim Chair in December 2019 and
then appointed Chair in March 2020. Antonia resigned from the Board in Seprember 2022.
The Directors, who are the Trustees of Guild Care, present their Annual Reporr and Accounts
for the year ended 31st March 2022. The Trustees confirm that the Annual Report and
Financial Statements of rhe company comply with current statutory requirements, the
requirements of the company's governing document, and the provisions of The Housing SORP
2018 Statement of Recommended Practice for Social Landlords and The Accounting Direcrion
for Private Registered Provider5 of Social Housing 2022.
Page 5 of 41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare4*
Structure, Governance, and Management
Guild Care is a charitable company limited by guarantee and regulared by the Social Housing
Regulator. The company was established under a Memorandum of Association which set out
the objects and powers of the charitable company and it is governed under its Articles of
Association.
Guild Care has considered Ehe National Housing Federation Code of Governance 2020 and
has complied with the code during the year.
The Board of Trustees sets the strategic direction of the charity and is responsible for its
governance. Day to day operational responsibility is delegated to rhe Chief Executive. The
charity has in place a governance manual that sets our the parameters for the delegation of
responsibility and this is reviewed on an annual ba515.
Trustees hold regular Board meetings and receive copies of monthly management accounts,
quarterly KPIS. and reports on performance and sector developments. Annually two meetings
are set aside specifically for srrategic planning and development purposes.
Within the year the Board operates regular finance sub-committee meerings which support
rhe Trustees, decision-making.
Trustees continue to be recruited through an open process. New Trustees undergo a full
induction programme and all Trustees are regularly provided with opportunities to visit
services where they can talk to staff members and users of our services. Guild Care annually
reviews the skills mix of Ehe Board and operates a succession planning process.
All Trustees give their time voluntarily and receive no benef its f rom the charity. Any expenses
reclaimed from the charity are ser out in note 9 of the accounts.
Guild Care operates a fully inclusive recruitment policy with appointment5 based solely on
aptitude and ability. We are also fully committed to the continuing employment and
development of any person who becomes disabled whilst within our employment.
Charity number: 1044658
Company number: 03021390
Housing and Community Number: LH4106
Principal address and registered office: Methold House. North Street, Worrhing, West Sussex,
BNII IDU
Auditor, Crowe UK.. Crowe U.K. LLP, 55 Ludgate Hill, London EC4M 7JW
Solicitors, Griffith Smith LLP.. 47 Old Steyne, Brighton, East Sussex, BNI INW
Senior Leadership Team
Alex Brooks-Johnson - Chief Executive
Warren Fabes - Deputy Chief Executive (from December 20211 and Chief Financial Officer
Page 6 of 41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
Guildcare Ir
Kevin Burke - Director of Care Homes
Claire Howell - Director of Community Services
Leanne Jones - Director of HR (from February 20221
Leszek Poplawski
Director of Safety & Compliance (from August 2021}
Adam Alder - Direcror of Retail
Annie Lewis - Director of Care Homes (Left November 2021)
Amanda Tucker- Direcror of Fundraising, Marketing & Engagement (Left June 20221
Tracey Wadey - Director of Nursing, Clinical Governance & Quality (Left August 20211
Principal Risks and Uncertainties
Guild Care has in place a risk register and risk management process which enables Trustee5 to
monitor key risk5 of the organisation on a regular basis. Trustees annually review the risk
register before signing off the Statutory Accounts for the year.
The key risks identif led are..
Occupancy and resident mix in our care homes do not align to the budget, leading to
Guild Care not being able to generate enoLJgh income to sustain the work of the chariry.
A serious safeguarding incident or multiple incidents that lead to an overarching adult
safeguarding review affecting the whole organisation, which if deemed appropriate
could result in suspension or closure of services.
National staffing shortages affect our ability to sustain our care services.
Guild Care fails to implement adequate health and safety conrrols or keep its premises
safe, which could resulr in a risk to health, serious injury or dearh of a service user, staff
member, or the public.
Internal risks are minimised through the implementation of appropriare leve15 of control and
authorisation for all transactions and projects. Procedures are also in place to promote the
health and safety of staff, volunteers, residents, tenants, customers, and visitors to all Guild
Care sites. Our quality assurance framework has been developed in line with our main
regularor's requirements (Care Quality Commission) to ensure the consistent quality and
delivery of all operational aspecrs of the chariry. All systems are periodically reviewed to
ensure they continue to meet rhe needs of the charity.
During this f inancial year, two of our regulated services were inspected by the CQC. Linfield
House, which had a rating previously of 'Requires Improvement,, returned an outcome of
'Good' following a focussed inspecrion in June 2021 reflecting the successful delivery of a
service improvement plan during this year. Haviland House, which has been undergoing an
extensive service improvement programme received a 'Requires Improvemenr, grade from
CQC, which was in line with our own internal and ongoing assessment process. The CQC report
did not idenrify any new issues to us which were already in our service improvement plan.
Like all other social care organisations, Guild Care has been facing staff recruitment challenges
in this financial year across all our services. Thi5 is a national issue and we took several actions
to minimise the impacr such as a retention bor>us scheme, welcome paymenrs for new staff
Page 7 0141

Guild Care Trustee Report
Icompany Limited by Guarantee)
Year end 31 March 2022
Guildcare
and bonus payments for staff working additional shifts. We have taken these actions,
alongside a comprehensive wellbeing support programme for the team, and an additional
focus ar Senior Leadership level on both the management of our resources and the analysis of
key performance indicators, at weekly review meetings.
Covid 19 remains a predominant feature of our organisational risks and we continue to adopt
a robust approach to infection control procedures, but thankf ully, throughout this year we
have seen a reduction in cases and services less restricted in their ability to operate and more
inreraction wirh relatives and carers.
Page 8 of 41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare>r
Message from the Chair
Guild Care has been at the forefront of supporting the community of Worthing since 1933.
During that time we have faced many challenges, but the pasi year has probably been one of
the most challenging yet.
Covid continues to have an impact on what we do. While we, thankfully, have not seen
anything like the signif icani impact of the previous year, we are still mindf ul of operating in a
Covid safe manner while dealing with the effects of the past two years.
Many of the people we have supported through ourwork to reduce social isolation in Worthing
have been cur off f rom their f riends and family, f rom their clubs and activities and from each
orher for so long that we are only just starting to undersrand the impact of this. Never has
there been a more important rime for Guild Care, as the leading social care provider in
Worthing, to support people as we all look to life post-pandemic.
l am excited about ournew 5-year strategy. Although the completion of this strategy has been
inevitably delayed by the impacts of Covid on our team, we are in the process of building
something which will see Guild Care move back towards being an organisation for the
community, focused on real social impact in two disrincr areas - aiming ro reduce social
isolation, and social stigma. Spear-heading this strategy will be Creating Connections, a
community-based programme of acrivities for Older People in Worthing, which will be joined
up with our other services for Older People. people with Learning Disabilities and People
Living with Dementia.
As my term as Chair comes to an end, I wanted ro share with you some reflections from my
time at Guild Care. I have not only been a Trustee for seven years, including two years as
Deputy Chair and three years as Chair, but also a user of Guild Care's services in the past year,
as my mother-in-law spent her last year at Caer Gwent, where she was beautifully cared for. I
am so proud of the organisation, in its ability to provide the most meaningful, loving care to
the community of Worthing. Despite everything that Covid ha5 thrown at us all. Guild Care
has always been there, providing services of the highest quality throughout. We used
technology where we could, we kept people as safe as we possibly could and maintained our
support, where many other organisations had closed their doors. This speaks volumes about
the values of the organisation.
Guild Care ha5 changed significantly during my time as Chair and l am proud to say that there
have been many improvemenrs and much modernisation, in the past year especially. I would
like to extend my deep gratitude to the Board of Trustees for their unwavering support and
commitment in what ha5 been an extraordinary period for the organisation, where their
expert15e has helped steer us.
One of my key objectives when I started as Chair was to develop a cohesive, unired and
effective Board of Trusrees. The skills and experience of the current Board have enabled us to
support the Senior Leadership Team to make the changes required. I would also like to thank
the management team for their skill and dedication. which has been tested to the limit during
this year, and of course to everyone who has supported Guild Care, from our wonderful
volunteers to our important donors.
Pag8 9 of 41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare>r
Message from the CEO
The past year has been a Eesting one to say the least, but l am exceptionally proud to report
thar we have made some significant progress on many different fronts as the leading local
social care charity.
While we have been impacted by the national staffing shortages and ongoing operational
challenges caused by the pandemic, we have made real progress in the past year in several
key areas.
We have redefined the organisational culture and working towards embedding values-
based leadership behaviours and performance managemenr. This programme of work
is helping us to drive change as we create a culture of learning and continuous
improvement.
We have created our strategy map for the next five years, based on the vision that all
people in need of care live fulfilling, safe and secure lives, and the mission that we wil I
achieve this by ensuring our support and services are accessible, eff ective and lovingly
delivered. This will deliver in two areas of social impact,. reduced social isolation and
reduced social stigma.
We have launched our new social isolation service, Creating Connections, designed with
the community and with rhe aim of reducing social isolation in Older People in Worthing.
This programme will spearhead our work in the community over the next five years.
We have created a new strategy to transform our work with adults and children with
Learning Disabi1 ities, including developing our work with people with complex needs,
building on our respire offer and supporting people to access more joined up services
and support.
Our regulated care services have all benefited from an investment in our audit,
compliance, and service improvement funcrions. This work has been supported and
underpinned by our cultural transformation project to create a culture of performance
and learning and conrinuous improvement.
Our retail team continue to go from strength to strength, and through hard work,
dedicarion and expertise have built a f unction which is contributing significantly to rhe
charitable work of Guild Care.
would like to take the opportunity to thank our staff team for the incredible effort and
commirment they have displayed thi5 year. Whatever is happening in the world, and no matter
what challenges they face, they always have the besr interests of our service users and
customers at heart - something which is reflected across not only our services, but rhe wider
organisation too.
I would also like to thank our volunteers, wirhout whom we wouldn't be able to provide the
life-changing services we have to so many people. Your time, expertise and commitmenr is
hugely appreciated.
And finally, to our supporters. We are working to understand our social impact more in the
next year, by creating an evaluation framework to determine the outcomes of what it is we do
as a chariry to reduce social isolation and social stigma with your support. l am really excited
about being able to share thi5 Wlth you, as and when we start to see the results. but I have no
doubt that what we do, we simply couldn't do it without you.
P8ge 10 0141

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare4
Financial Review of This Year
Summary
Total income for the year was £15,819,539 {2021: £16,210,035) which produced a surplus of
£125,90712021'. deficit of £1,055,624).
The income in 2022 has benefited from £517,53912021'. £1,489,206) of grants received in
response to the Covid-19 pandemic which includes the Retail and Hospitality Grant Scheme,
Adult Social Care Infection Control and Testing Fund and the Coronavirus Job Aetention
Scheme.
The 2022 year has seen a reduction of only £390,496 in our total income from 2021 of
£16,210,035 to the 2022 income of £15,819,539, despite the grants received in response to
the Covid-19 pandemic falling £971,667 from 2021 of £1,489.206 to the 2022 grants of
£517,539.
The charts below show a summary of our income and expenditure in 2022..
£15.8m Income
£15.7m Expenditure
io%
11°
11Vo
67°
Residential
Comrmunity services
Hoffle care
•Chaiily Shops
Donations and legacies
Other
£10.6m
£1.8m
£1.1m
£1.6m
£0.6m
£0.1tn
Rssidenlial
Cotmmunity services
Home care
Charity shops
Donations and legacies
Restructuring
£11.1rn
£1.7rn
£1.2m
£1.3m
£0.3rn
£0.1rn
Staff costs decreased to £10,884,89212021'. £12,402,944) and overall support Costs relating
to charitable activitie5 decreased to £1,827,98012021'. £1,846,885). The decreased costs in
part due to lower one-off restructuring Costs of £66,139 12021.. £389,264) related to
redundancy and payments in lieu of notice.
The 2022 year has seen a significant increase of £1,283,252 in our net income from the 2021
deficit of £1,066,159 to the 2022 surplus of £217.093.
Overall funds were £8,559,06412021: £8,341.9711 at year end.
Bank loans as at 31st March 2022 decreased 10 £8,756,545 (2021- £9,148,371).
Cash balances as at 31st March 2022 increased to £3,207,060 (2021- £2,975,815).
Pag8 11 of41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
Guildcare
Raising Funds
Donarions & Legacies
Total donations & legacy income was £639,79012021'. £197,978} which included legacies of
£465,16712021: £35,427) giving a surplus of £351,67112021= £41,474 deficitl when taking
into account the cosr of raising f unds. Total donations and legacies included £78.2171202 1..
£96,644) of restricted income.
Charity Shops
Total chariry shop income of £1,630,12412021: £1,133,461) were generated across 10 shops
which produced a surplus of £295,15412021: £106,074 surplus) after overheads. The sale of
new bought in good5 is recorded in Guild Care's subsidiary, Guild Care (Trading) Limited, which
recorded turnover of £13,374 (2021: £20,989) for the year and generated a surplus of £74
{2021: £4,420). It should be noted that the purpose of our charity shops is io provide more
than a financial rerurn as they are an essential shop window promoting Guild Care within the
local community.
Charitable Activities
Residential Services
Residential services income was £10,640,846 12021- £11,883,847) giving a deficit of
£406,896 12021.. £498,671 deficit). This income and surplu5 have been reduced by
£1,853,59312021.. £2,147,152) to fund residents at below full market rate fees including rhe
prov￿s1on of state funded beds within our homes. Continued investment in our homes is
essential to ensure we generate a surplus allowing us to maintain financial siability and
continue achieving our charitable objectives.
Home Care
Home Care income was £1,076,09312021: £1,186,668) giving a deficit of £158,863 (2021..
£188,422).
Community Services
Income from Community Services for the year was of £1,804,042 {2021'. £1,688,057) giving a
surplus of £82,33612021: £163,89 1 def icitl after support costs
Value for Money
The Board of Guild Care has put in place arrangements to ensure rhat the f inancial and social
performance of our assets and resources are closely monitored and benchmarked and inform
our decision making and strategy. Our strategic approach ro value for money runs throughout
the organisation. The 8oard approve business plans, budgets and KPIS. This supports the
delivery of value for money and enables the Senior Leadership Team to monitor and report on
progress throughout the year. This approach will ensure that as rhe organisation grows, we
will continue to provide value for money throughout our operations.
Page 12of41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare>e
Housing Metrics
2022
2021
Metric l - Re-investment
Metric 2 - New supply delivered %
Metric 3 - Gearing %
Metric 4 - EBITDA MRI Interèst Cover %
9%
417%
36%
Metric 5 - Social housing cost per unit
6,545
7,151
Metric 6 - Operating Margin %
Metric 7- Vfm Cost Chain
12%)
12%)
3%
Bank Funding
Clydesdale Bank provides Guild Care with long-term loans totalling £8,756,545 12021-
£9,148,371) at year end.
Guild Care has rhree existing long-term loan facilities each of which requires re-financing
every five years. During the year these loans were reduced by £391,826 in-line with a9reed
repayment rerms.
On the 261h March 2021, £1,000,000 of funds were drawdown under the Coronavirus Business
Inter ruption Loan IC81 Ll. The CBIL is a two-year loan faciliry where the £ 1.000,000 balance is
repayable on 26rh March 2023. The CBIL loan did not incur arrangement fees, will not incur
interest charges during the f irst year and can be ser(led early without incurring penalty fees.
The CBIL scheme has been used to provide Guild Care with increased liquidity whilsr trading
performance recovers back to pre-Covid-19 pandemic levels.
Reserves Policy
Guild Care's reserves policy is ro hold free reserves in rhe range between the budgeted running
cost of the charity's highest surplus generating service for a period of three months and one
month of the total budgeted running costs for rhe entire charity.
Free reserves are unrestricted funds arising from short-term debtors and creditors, highly
liquid investments and readily available cash balances.
As at 31st March 2022, Guild Care has £8,559,06412021'. £8,341,971) funds of which..
£8.6m Funds held at 31st March 2022
R8s8rv8s policy Surplus. £1.219k114 101
Re8Èrve5 policy funds requir8d lo proiride a fflargin of
s2lÈiy for unforeseen future events £1,467k117'1.1
Endowfflent in accordance wilh the terms ol the merger
tt) WLDS £2.168k125°kl
Propertie5 used lo provide services Inel of assoaaled
finance and endovmenii £3.705k144°/01
1,000
2,000
3,000
4,000
Page13of41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare>r
The Trustees ordinarily target that the charity's reserves policy surplus should not exceed 20V.
of the safe level of funds.
At 31st March 2022 the chariry's reserves policy surplus was £1,219,49212021- £1,235,240)
representing 83/.12021'. 96%) of the safe level of funds. The Trustee5 have increased the level
of free reserves to support the recovery in trading performance back to pre-Covid-19
pandemic levels by:
Reduction in the capital investment in the property estate. The purchase of tangible f ixed
assets was £228,042 {2021: £105,205).
Drawdown of £1,000,000 under the CBIL scheme.
A(3 Isr March 2022 rhe charity's reserves policy surplus excluding the short-term CBIL would
have been £219,492 12021.. £235,240) representing £15°k {2021- 18%) of the safe level of
funds.
Principal risks include those around the group's access ro finance, occupancy and staff ing
levels within homes. The group has in place debt facilities which provide adequate resources
to finance committed reinvestment and development programmes, along with the group's day
to day operations. The group a150 has a long-term business plan and a detailed rol ling financial
forecast which shows that Guild Care is able to service these debt facilities whilst continuing
to comply with lenders, covenanrs for the foreseeable future (being 12 months from the date
of signing the financial statements).
This year Trustees have considered rhe impact on the contribution generated from the homes
whilst performance returns to normal operating levels following the Covid-19 pandemic
during the foreseeable f uture of the nexr twelve months from the date of signing the f inancial
statements.
The assets of the group have a market value significantly greater than the book value and with
a loan io value ratio being only 25Yo on 31sr March 2022. Based upon the strong financial
performance of Guild Care before the Covid-19 crisis and the availability of 5ecuriry, the
Trustees believe that the group would be able ro take mitigating actions, borrow f urther funds
and/or dispose of assets in the unlikely event that rhese were needed in the short-term.
Having considered the impacts of the Covid-19 pandemic experienced to date on Guild Care's
reserves, availability of finance, risk5 facing the sector and plans including budgets and
forecasts, the trustees are sarisfied with the level of reserves and have concluded that Guild
Care is a going concern over the foreseeable future. On the basis that Trusrees do not believe
there is a material uncerrainty over f he going concern of Guild Care. the f inancial statements
have been prepared on the going concern basis.
Statement of disclosure of information to auditors
So far as each of the Trustees are aware, rhere is no relevant audit information las def ined by
Secrion 418 of the Companies Act 20061 of which the company's auditors are unaware, and
each Trusree has taken all the steps that they ought to have taken as a Trustee in order to
make themselves aware of any relevant audit information and to establish that the company's
auditors are aware of that information.
Page 14 0141

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare>r
Statement of Trustees. responsibilities
The Trustees, who are also the Directors of Guild Care for the purpose of company law, are
responsible for preparing the Trustees, Report (including the Strategic Report) and the
accounts in accordance with applicable law and United Kingdom Accounting Standards
(United Kingdom Generally Accepted Accounting Practice).
Company law requires the Trustees to prepare accounts for the group each financial year
which give a true and fair view of the state of affairs of the charitable company and of the
incoming resources and application of resources, including the income and expenditure, of
the charitable company for that year. In preparing these accounts, the Trustee5 are required
to..
select suitable accounting policies and then apply them consistently.
observe rhe methods and principles of the housing SORP.
make judgments and estimates thar are reasonable and prudent.
stare whether applicable UK AccoLJnring Standards have been followed, subject to any
material departures disclosed and explained in the f inancial statements,. and
prepare the accounts on the going concern basis unless it is inappropriate to presume
that the charitable company will continue in operation.
The Trustees are responsible for keeping adequate accounting records thar disclose with
reasonable accuracy at any time the f inancial position of the charitable company and enable
them to ensure that the accounts comply with the Companies Act 2006. They are also
responsible for safeguarding the assets of rhe charitable company and hence for taking
reasonable steps for the prevention and derection of f raud and other irregularities.
Approval of the Trustees,
port and the Strategic Report by the Board on 28 October 2022.
Peter Kinsey (Chairl
Trustee
Page 15of41

give a true and fair view of the state on the Group’s and the charitable company’s affairs as at 31 March 2022 and the Group's income and expenditure, for the year then ended; 



Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare>r
in rhe audit or otherwise appears to be marerially misstated. If we identify such material
inconsistencies or apparent material misstatements, we are required to determine whether
this gives rise to a material misstatement in the financial statements themselves. If, based on
the work we have performed, we conclLtde that there is a material misstatement of rhis other
information, we are required to report that fact.
We have nothing io report in this regard.
Opinions on other matter5 prescribed by the Companies Act 2006
In our opinion based on the work undertaken in rhe course of our audit-.
the information given in the trustees, report, which includes the directors, report and the
strategic report prepared for the purposes of company law, for the f inancial year for which
the f inancial statements are prepared is consistent with the financial statements. and
the strategic report and the directors, report included within the trustees, report have been
prepared in accordance with applicable legal requirements.
Matters on which we are required to report by exception
In light of the knowledge and understanding of the Group and their environment obtained in
the course of the audit, we have not identif led material misstatements in the strategic report
or the directors, report included within the trustees, report.
We have nothing to report in respect of the following matters in relation to which the
Companies Act 2006 or the HoLJsing and Regeneration Act 2008 requires us to report to you
if, in our opinion:
adequate and proper accounting records have nor been kept., or
the financial statements are not in agreement with the accounting records and return5', or
certain disclosures of trustees, remuneration specif led by law are not made- or
we have noi received all the information and explanations we require for our audit.
Responsibilities of trustees
As explained more fully in the trustees, responsibilities statement set out on page 14, the
trustees (who are also the directors of Guild Care for rhe purpose5 of company lawl are
responsible for the preparation of the financial statements and for being satisfied rhat they
give a true and fair view, and for such internal control as the trustees determine is necessary
to enable the preparation of financial statements that are f ree from material misstatement,
whether due to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing rhe Group's
ability to continue as a going concern, disclosing, as applicable, matters related to going
concern and using the going concern basi5 of accounting unless the trustees either intend to
liquidate the Group or the charitable company or to cease operations, or have no realistic
alternative but to do so.
Auditor's responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as
a whole are free from material misstatement, whether due to fraud or error, and to Issue an
auditor's report that includes our opinion. Reasonable assurance is a high level of assurance,
but is not a guarantee thar an audit conducted in accordance with ISAS IUKI will always detect
a material misstatemenr when it exists. Misstatements can arise f rom fraud or error and are
considered material if, individually or in the aggregate. rhey could reasonably be expected to
influence the economic decisions of users raken on the basis of these financial statements.
Page17of41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare4v
Details of the extent to which the audit was considered capable of detecting irregularitie5,
including fraud and non-compliance with laws and regulations are set out below.
A f urther description of our responsibilities for the audit of the financial statements is located
on the Financial Reporting Council's website at.. www.f rc.org.uklauditorsresponsibilities. This
description forms part of our auditor's report.
Extenr to which the audit was considered capable of detecting irregularities, including f raud
Irregularities, including f raud, are instances of non-compl lance with laws and regularions. We
identif led and assessed the risks of material misstatemenr of the f inancial statements from
irregularities, whether due to fraud or error. and discussed these between our audit team
members. We then designed and performed audit procedures responsive to those risks,
including obtaining audir evidence sufficient and appropriate to provide a basis for our
opinion.
We obtained an understanding of the legal and regulatory frameworks within which the Group
operates, focusing on rhose laws and regulations that have a direct effect on the
determination of material amounts and disclosures in the f inancial statements. The laws and
regulations we considered in this contexr were rhe Companies Acr 2006, the Chariries Act
2011, the Housing and Regeneration Act 2008 and other laws and regulation applicable to a
registered social housing provider in England. We assessed the required compliance with
these laws and regulations a5 part of our audit procedures on the related financial statement
items.
In addition, we considered provisions of other law5 and regulations that do not have a direct
effect on the financial statements bur compliance with which might be fundamental to the
Group's ability to operate or to avoid a material penalty. We also considered the opportunities
and incentives that may exist within the Group for fraud. The laws and regulations we
considered in this context for the UK operations were requirements imposed by the Regulator
of Social Housing and the Care Quality Commission ICQCI, healrh and safety legislation,
taxation legislation and employment legislation.
Auditing standards limit the required audit procedures to identify non-compliance with these
laws and regulations ro enquiry of the Trustees and other management and inspection of
regulatory and legal correspondence, if any.
We identified the greatest risk of material impact on the financial statements from
irregularities, including f raud, to be wirhin the timing of recognition of income and the override
of controls by management. Our audit procedures to respond to these risks included enquiries
of management and the Finance Committee about their own identification and assessment of
the risks of irregularities, sample testing on the posting of journals, reviewing accounting
estimate5 for biases, reviewing regulatory correspondence, designing audit procedures over
the timing of income and reading minutes of meetings of those charged with governance.
Owing to the inherent limitations of an audit, there is an unavoidable risk that we may not have
detected some material misstatements in rhe financial statements, even though we have
properly planned and performed our audii in accordance with auditing standards. For
example, the further removed non-compliance with laws and regulations lirregularities) is
from the events and transactions reflected in the financial starements, the less likely the
inherently limited procedures required by auditing standards would identify it. In addition, as
with any audit, there remained a higher risk of non-detection of irregularities, as these may
involve collusion, forgery, intentional omissions, misrepresentarions, or the override of internal
controls. We are not responsible for preventing non-compliance and cannot be expected to
detect non-compliance with all laws and regulations.
Page 18of41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare4v
Use of our report
This report is made solely to Guild Care's members, as a body. in accordance with Chapter 3
of Part 16 of the Companies Act 2006. Our aLJdit work has been undertaken so that we might
state to Guild Care's members those matters we are required to state to them in an auditor's
report and for no other purpose. To the fullest extent permirted by law, we do not accept or
assume responsibility to anyone other than Guild Care and Guild Care's members as a body,
for our audit work, for this report, or for the opinions we have formed.
Julia Poulter
Senior Statutory Auditor
For and on behalf of
Crowe U.K. LLP
Statutory Auditor
55 Ludgate Hill
London
EC4M 7JW
Date.. 3rd Novemb8r 2022
Page 19 0141

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
Guildcare
Consolidated Statement of Financial Activities
Total
2022
Total
2021
Nol8s Unrestricted
Restricted
Endowment
Income from-.
Raising funds
Donations and legacies
Chariry shops income
Total Raising funds
Charitable activitie5
Investment income
Other income
Surplusll105sI on sale of
tangible fixed assets
561,573
1,630,124
2.191,697
12,785,823
2,788
25,856
78.217
639,790
1 630 124
2.269,914
13,520,981
197,978
1,133,461
1,33 1,439
14,758,572
3,621
115,145
78,217
735,148
2,788
25,856
1,258
Total income
15.006.174
813,365
15.819.539
16,210.035
Expènditure on..
Raising fund5
Donations and legacies
Charity 5hop5 income
Total Raising funds
Charitable activities
Restructuring costs
288,119
1.334,970
1,623,089
13,191,039
66,139
288.119
1,334,970
1,623,089
14,¢XJ4.404
66,139
239,452
1,027,387
1,266,839
15,609,556
389,264
813,365
Totsl expenditure
14.880,267
15,693.632
17,265,659
Net
incomellexpenditurel
125,907
125.907
11,055,624)
Other gain51 Ilossesl
Actuarial gains I Ilossesl
on pension scheme
91,186
91,186
110,5351
Transfers between funds
309,663
1309,6631
Net movement tn fund5
526.756
1309,6631
217,093
11,066.1591
Fund balances brought
forward
8,341.971
9,408,130
5,864,672
2,477.299
Fund balances carried forward
6.391.428
2.167,636
8.559,064
8.341,971
The Statement of Financial Activities has been prepared using the format from the Charities
SORP. The Statement of Financial Activitie5 has been presented in addirion to the Statement
of Comprehensive Income required by the Housing SORP.
Total comprehensive income for the company only was £217.01912021.' rotal comprehensive
expendirure £1,070,579).
Page 20 of 41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
Guildcare
Consolidated Statement of Comprehensive Income
2022
2021
Turnover
15,816,751
16.205,156
Operating cost5
115,318,072)
116.S56,4351
Operating surplus I Ideficitl
498.679
1351,2791
Restructuring cosr5
166.1391
1389,2641
Gain on disposal of fixed assets
1,258
Interest receivable and similar income
2,788
3,621
Interest and financing Costs
1309,4211
1319,9601
Surplus I Ideficitl for year
125.907
11,055,6241
Actuarial gain I Ilossl in respect of pension scheme
91,186
110,5351
Total comprehensive income I lexpenditurel
217.093
11,066,159)
Page 21 of41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare>r
Consolidated Statement of Changes in Reserves
Unrestricted
ReseNe
£'ooo
Restricted
Resetwe
£'ooo
Endowment
Total
£'ooo
£'ooo
Balance as at l April 2020
6,621.168
2.786,962
9,408,130
Total comprehensive income for the
year
Transfer of restricted expenditure
from unrestricted reserve5
11,066,159)
11,066.1591
309,663
1309.6631
Balance at 3111 March 2021
5.864.672
2.477,299
8.341,971
Total comprehensive income for the
year
217,093
217,093
Transfer Df restricted expenditure
from unrestricted reserve
309,663
1309.6631
Balance at 31" March 2022
6,391,428
2,167.636
8,559.064
Pag8 22 of 41

Guild Care Trustee Report
(Company Limited by Guaranteel
Year end 31 March 2022
GuildCare4•
Balance Sheet
Group
2022
Charity
2022
Group
2021
Charity
2021
Note
Fixed assets
Tangible assets
12
14.945.718
14,945,718
15,485,722
15,485.722
Investments
13
loo
loo
14,945,718
14,945,818
15,485,722
15,485,822
Current assets
Stocks
2.151
2,529
Debtors
14
867,462
896,596
972,733
1.002,319
Cash and cash
equivalents
3,207,060
3,189,748
2,975,815
2,958,503
4,076.673
4,086,344
3,951,077
3,960,822
Creditor5'.
amounts falling
due within one
vear
Net current
assetsllliabilitiesl
Total a55et5 less
15
12,793.3931
12,793,393)
11.817,9301
11,817,9301
1,283,280
1,292,951
2.133,147
2,142,892
16,228.997
16.238.769
17,618,869
17,628,714
Creditors..
amount5 falling
due after more
than onè year
Provision
16
17,630.3SOI
17,630.3501
19,101,968)
19,101.9681
17
139,5841
139,5841
1174,9301
1174,9301
Net assets
8,559.064
8.568,835
8,341,971
8,351,816
Reserves
Endowed reserve
18
2.167.636
2,167,636
2,477,299
2,477,299
Unrestricted
reservè
18
6,391,428
6.401,199
5,864,672
5,874,517
8.559.064
8,568.835
8,341,971
8,351,816
The accounts wer
2022.
oved and aurhorised for issue by the Board on 28 October
Peter Kinsey (Chairl
Trustee
Page 23 of41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
Guildcare
Statement of Cash Flows
2022
2021
Cash flows from operating activitie5:
Net income I lexpenditurel for the year
Adjustments for..
Interest received
217,093
11.066,1591
12,7881
768,046
13,6211
880,053
11,2581
10,423
180.8871
223,053
132.3381
Depreciation
(Gain) on disposal of fixe(J as5et5
Decrease I lincreasel in Stock
Decrease / lincrea*l in debtors
Increase I Idecreasel in creditors
(Decrease) in pension provision
378
105.271
1104,3291
1135,3461
Net cash provided by I (used inl operating activities
848.325
170,7341
Cash flows from investing attivitie5=
Interest received
Purchase of tangible fixed assets
Proceeds from sales of tangible fixed a55ets
2,788
1228,0421
3,621
1105,2051
2,750
Net cash used in investing activities
1225,2541
198,8341
Cash flows from financing activities..
Cash inflows from new borrowings
Repayment of borrowings
1,000,000
1359,9201
1391,8261
Net cash used in financing aciivities
1391.8261
640,080
Change in cash and cash equivalents in the reporting period
Cash and cash equivalents at the be9inning of the reptsrtin9 period
231,245
2,975.815
470,512
2,505.303
Cash and cash equivalents at the end of the reportSng period
3.207.060
2,975.815
Page 24 of 41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
Guildcare lp
Notes to the Accounts
Statutory information
Guild Care is a charitable company, limited by guarantee, regisrered in England and
Wales and is a registered provider. The charitable company's registered number and
registered office address can be found in rhe Trustees, Report (incorporating the
Strategic Report).
Accounting policies
2.1 Basis of preparation
The f inancial statements have been prepared in accordance with applicable accounting
standards, The Accounting Direction for Private Registered Providers of Social Housing
from April 2022, the Statement of Recommended Practice for Re9lStered Social
Landlords (Housing SORP 2018 Update), the Financial Reporting Standard applicable
in the UK and Republic of Ireland IFRS 1021 and the Companies Act 2006.
Guild Care meets rhe definition of a public benefit entity under FRS102. Assets and
liabilities are iniria1 ly recognised at historic cost or transacrion value unless otherwise
stated in the relevant accounting policy notelsl.
These financial statements consolidate the results of the charity and its wholly owned
subsidiary. Guild Care (Tradingl Ltd. on a line-by-line basis. All intragroup transactions,
balances, income and expenses are eliminated in full on consolidation. A separate
Statement of Comprehensive Income or Cash Flows for the company itself is not
presented because the charity has raken advantage of the exemptions afforded by the
Companies Act 2006 and the Housing SORP.
2.2 Going concern
The group's business activities, its current f inancial position and factors likely to affect
its f uture development are set out within the Strategic Report. Principal risks include
the impact on the contribution generated from the homes whilst performance rerurns
to normal operaring levels following the Covid-19 pandemic, group's access to finance,
occupancy and staff ing levels within homes. The group has in place debt faciliiies which
provide adequate resources to finance committed reinvestment and development
programmes, along with the group's day to day operation5. The group also has a long-
term business plan and a detailed rolling financial forecast which shows that Guild Care
is able to service these debt facilities whilst continuing to comply with lenders,
covenants for the foreseeable future Ibeing 12 months from the date of signing the
financial statements).
On this ba51S, the Board has concluded that the group has adequate resources to
continue in operational existence for the foreseeable f uture, being a period of at least
twelve months after the date on which the report and financial statements are signed.
For this reason, it continues to adopt the going concern basis in the financial
starements.
Page 25 of 41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare4v
2.3 Income
Income from residential, home care and communiry services are accounted for on an
accrual's basis. Income received for the provision of services is recognised in the year in
which the service is provided, and so Guild Care earns entitlement. Government grants
relating to revenue are recognised in income and expenditure over the same period as
the expenditure to which they relate once reasonable assurance has been gained that
the entity will comply with the conditions and that the funds will be received.
Grants received from non-government sources are recognised using rhe performance
model. A grant which does not impose specified future performance conditions is
recognised as revenue when the grant proceeds are received or receivable. A grant that
imposes specif led future performance-related conditions on the association is
recognised only when these conditions are met. A grant received before the revenue
recognition criteria are sat15fied is recognised as a liability. Capital grants are released
ro the Statement of Comprehensive Income over the useful economic life of the asset
Ihey were used to purchase (excluding landl.
For legacies, entitlement is recognised from the earlier of the date of receipt or when
suff icient notif ication is received by the charity to enable it to quantify its entitlement
with reasonable probabil ity. Income is not recognised for legacies which remain subject
to a life interesr. Donations are recognised on receipt.
Charity shop income represents net invoiced sales of goods and is recognised in the
year in which the sale occurred. Rental income is recognised in the year in which
accommodation is provided.
2.4 Financial instruments
Guild Care has only f inancial assets and liabilities of a kind thar qualify as basic f inancial
instruments. Basic f inancial instruments are initially reported at transaction value and
subsequently measured ai their settlement value.
2.5 Expenditure
Expenditure is included in the Statement of Comprehensive Income on an accruals
basis inclusive of irrecoverable VAT. All costs are a51ocated between expenditure
categories and departments on a basi5 designed to reflect the use of the resource.
Costs relating to a particular activity are allocated directly, whilst all others are
apportioned on an appropriare basis.
Support costs include apporrioned staff and care costs incurred to support income
generation and governance, together with the cost of general management including
supervision, f inance, training, human resources and IT. Support costs are allocated ro
charitable activities on a percentage basis. The percentage5 applied are based on
management's informed view of time spent on each activity.
Governance costs comprise those costs associated with meeting the constitutional and
statutory requirements of the charity and include audit fees and costs linked to the
strategic management of rhe charity.
Page 26 0141

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare>r
2.6 Tangible fixed assets and depreciation
Tangible fixed assets are stated at cost. Guild Care owns three f reehold nursing homes,
a f reehold social housing property. two day-service centres, a Supported living house
and five self-contained f lats. Freehold land is not depreciated.
Building Structure
Building Roof
Building Internals
Building Services
Building External Areas
Leasehold property
Fixtures, fittings & equipment
Motor vehicles
I-2.￿ straight line per annum
2% straight line per annum
3% straight line per annum
3°k straight line per annum
3% straight line per annum
Over the remaining term of lease
20°A straight line per annum
25% on a reducing balance basis120%
straight line per annum
Assets costing less than £1,000 are written off to the Statement of Comprehensive
Income. Assers under construction are not depreciated until the asset is brought into
use. Gains or losses arising on the disposal of other tangible fixed assets are
determined as the difference between the disposal proceeds and the carrying amount
of the assets and are recognised as part of the surplusldeficit for the year.
2.7 Leasing and hire purchase commitments
Rentals payable under operating leases are charged against income on a straight-
line basis over the period of the lease.
2.8 Investments
Listed fixed asset investments are stated at market value, unlisted investments are
stated ar cost. Real ised and unrealised gain5 and losses on investments are dealt with
in the Statement of Comprehensive Income.
2.9 Stock
Stock is valued at the lower of cost and net reali5able value. after making due allowance
for ob501ete and slow-moving items.
2.10 Cash at bank and in hand
Cash at bank and in hand includes cash and short term highly liquid investments. The
Trustees seek to use short and medium-term deposits where possible to maximise the
return on monies held at the bank and to manage cash flow.
2. 1 I Creditors and provisions
Creditors and provisions are recognised where the charity has a present obligation
resulting from a past event that will probably result in the transfer of funds ro a third
Page 27 of 41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare>r
party and the amount due to sertle the obligation can be measured or estimated reliably.
Short term trade creditors are measured at the transaction price. The amount
recognised as a provision is the besr estimate of the consideration required to settle the
present obligarion at the end of the reporting period, taking into account the risks and
uncertainties surrounding the obligation. Other financial liabilities, including bank loans,
are measured initially at fair value, net of transaction costs, and are measured
subsequently at amortlsed cost Using the effective interest method.
2.12 Pensions
The group participates in two pension schemes, the People's Pension Scheme and rhe
Pension's Trust Growth Plan. Guild Care automatically enrols employees into rhe
People's Pension Scheme which is regulated by the Pensions Regulator. The Scheme is
a def ined contribution scheme and contributions are recognised in expendirure as they
fall due. Guild Care is a member of the Pensions Trust's Growth Plan. The Growth Plan
is a money purchase pension scheme which also has some historical guarantees. This is
a multi-employer pension scheme for which it is not Possible to identify separately the
assets and liabilities of participating employer5 and, as such, Guild Care's regular
payments in respect of this plan are charged in the Statement of Comprehensive
Income on a def ined contribution basis. A liability is recognised for rhe present value of
agreed additional contributions payable to fund a deficit in this plan related to past
service.
2.13 Funds
Endowment funds represent expendable endowment arising from the donation of assets
and liabilities from WLDS to Guild Care. The expendable endowment can be used at the
discref ion of Guild Care's Trustees subject to rhe terms and conditions surrounding the
donation. Restricted funds represent those raised or received for specif led purposes,
as detailed further in the notes to rhe accounts. Designated funds comprise funds
which have been set aside at the discretion of the Trustees for specif ic purposes. The
purposes and uses of the designated funds are set out in the nores to the accounts.
Unrestricted general funds are funds which can be used in accordance with the
charirable objects at the discretion of the Trustees.
2. 14 Significant accounting estimates and judgements
The Trustees do not consider there to be any significant managementjudgements made
in applying the accounting pol icies of the Group that have a significant effect on the
f inancial statements. The m05t significant estimates and judgements relate to the useful
economic life of Guild Care's three nursing homes and a social housing property. There
is also a degree of estimation used in the rate used to discount Guild Care's pension
liability under the Pensions Trust Growth Plan. The accounting policies for the pension
liability and usef ul life of tangible f ixed assets are set out above.
Page 28 0141

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
Guildcare
Donations & legacies
Unrestricted
Funds
Restricted
Funds
Totsl 2022
Total 202 1
Donation5
172,247
389,326
561,573
2,376
75,841
78,217
174,623
465.167
639.790
162,551
35,427
197.978
Legacies receivable
Charity shop trading
2022
2021
Charity shops income
Charity shop expenditure
Charity shop surplus
1,630.124
1,133,461
11,334.9701 11,027.3871
295,154
106,074
Included in the above is £13,37412021'. £20,989) income and £13,20612021- £16,421)
expenditure in relarion to the subsidiary Guild Care ITradingl Limited.
Income from charitsble activities
Unrestricted
Funds
Restricted
Funds
Total
2022
Toral
2021
Residential home
10,354,560
980,172
1,451,101
286,286
95,921
352,941
10.640,846
1,076.093
1.804.042
11.883,847
1.186,668
1.688,057
Home care
Community services
12,785,833
735,148
13,520,981
14,758.572
Residential home income above is derived from Guild Care's three nursing homes.
Included in notes 4 and 5 above is £517,53912021-. £1,489,206) of grants received in
response to the Covid- 19 pandemic which include5 the Retail and Hospitality Grant
Scheme, Adult Social Care Infection Control and Testing Fund and the Coronavirus Job
Retention Scheme.
Included within Community services is income from Guild Care's social housing property
Dolphin Court.
2022
2021
Turnover
Operating Operating
costs
Surplus
Operating Operating
costs
surplus
Turnover
Social housing lettings
306,313 1238,8581
67.45S
313,798 1258,0511
55,747
Page 29 of41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
Guildcare
An analysis of income and expenditure is shown in Note 21.
All income other than from Dolphin Court (see Note 2 11 is considered to arise from
activities other than social housing.
Total expenditure
Staff
costs
Other
Costs
Interest
Charge5
Deprec-
iarion
Total
2022
Total
2021
Raising funds
Donations and legacies
Charity shops
Total cost of raising funds
195,553
768.672
964,225
84,911
519,246
604,157
924
1,154
2,078
6,73 1
45,898
52,629
288,119
1,334,970
1,623.089
239,452
1,027,387
1,266.839
Charitable activities
Residential services
Activitie5 undertaken
directly
Support cost5
Total
525,588
9.745.210 11.071,504
6,969,695 1,963,595
286,332
707.114
537,321
7,676,809 2,500,916
15,469
301,801
42.628
1,302,532
1,311,014
568,216 11,IN7.742 12,382.518
Home care
Activitie5 undertaken
directly
Support costs
Total
105,321
1,036,808
1, 168,251
931,487
99,742
1,031,229
82.402
187,723
3.002
3,002
13.002
13,002
198,148
1.234,956
206,839
1,375.090
Community Services
Activitie5 undertaken
directly
Support costs
Total
1,031,537
275,905
86.964
1.394.406
1,522,916
114,953
162,571
438,476
2.540
2,540
47,236
134,200
327,300
329.032
1.146,490
1,721.706
1,851,948
Total charitable activities
9,854,528 3,127,115
307,343
715,418 14.004.404 15,609,556
Restructuring c05t
66,139
66,139
389,264
Total Expendlture
10,884,892 3,731,272
309.421
768,047
15,693,632 17,265,659
Support costs are allocated in proporrion to direct costs.
Page 30 of 41

Guild Care Trustee Report
{Company Limited by Guarantee)
Year end 31 March 2022
GuildCare4v
Analysis of governance and support Costs
Total 2022
Total 2021
Management
Administration
250.931
220,363
279,227
406,608
238.232
219,855
33.969
178,795
1,827,980
231,809
209,194
290.344
449,124
207,513
230,651
33,636
194,614
1.846,885
Information Technology
Human Resources
Public Relations
Finance
Volunteers
Governance costs
Total comprehensive income I lexpenditurel is stated after charging l (crediting)
2022
2021
Operating lease payments
Depreciation of care homes and social housing property
Depreciation of other tangible fixed assets
Interest charges
Fees payable ro auditors (excluding VATI
Audit of the financial statements
Other services
309,262
547,184
220,862
309.421
298,558
664.148
2 15,905
319,960
22,050
21,000
Trustee5
During the year Trustees were reimbursed travel expenses £Nil12021'. £Nill
10 Employees
Total 2022
Total 2021
Employment costs
Wages and ￿larIeS
Agency costs
Social secLJriry cost5
Other pension costs
Restructuring costs
8,935.723
1,001.324
703,143
178,563
66,139
10,884,892
9.938,852
1.098.010
764.683
212,135
389,264
12.402,944
Page 31 of 41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare>r
The number of employees whose annual emoluments
were £60,000 or more were..
2022
2021
Number
Number
£60,001 - £70,000
£70,001 - £80,000
£80,001 - £90,000
£90,001 - £100,000
£ioo,ooi - £iio.000
The key management personnel of the charity comprise the Trustees, rhe Chief
Executive Officer, Deputy Chief Executive Off icer and Chief Financial Officer.
The total employee remuneration of the key management personnel of the Chariry was
£220,17012021: £357,672).
The highest paid execurive was paid £113,361. The Chief Executive Officer does not
have enhanced or special pension terms.
During the year Guild Care charged redundancy costs of £50,062 {2021.'£ 187,5641 and
payments in lieu of notice of £16,077 12021-£ 201,7001 to 12 12021.591 people
totalling to £66,13912021: £389,264) restructuring cost5. Redundancy and payment
in lieu of notice of £Nil (2021: £ 64,728) were unpaid at 315t March 2022.
The average number of employees during the year was 495 {2021'. 5621 which equates
to 327 FTE12021'. 385 FTEI.
11 Taxation
The charitable company is registered as a Charity and all of its income falls within the
exemptions under Part 11 of the Corporation Tax Act 2010.
Page 32 of 41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
Guildcare
12 Tangible fixed assets (Group & Charity)
Freehold
land &
buildings
Long
leasehold
property
Short
leasehold
property
Fixtures,
fittings &
equipment
Motor
vehicles
Total
Cost
At l April 2021
Additions
Disposals
At 31ST March 2022 16,858.887
16,852,109
6,778
1,252,422
8,413
390,772
4,060,491 462,356 23,018,150
212.851
228,042
138,1471
1185,2391
4.235,195 462.356 23,060.953
1147.0921
243,680
1,260.835
Depreciation
Ar l April 2021
On disposals
Charge for the year
At 314t March 2022
3.324,754
3 11,388
232.250
1147,0921
48,736
133.894
3,321,612 342.424
138,1471
321,399
34,923
3,604,864 377,347
7,532,428
1185,2391
768,046
8,115,235
338,452
3,663,206
24,536
335,924
Net book value
At 315t March 2022
13,195.681
924,911
109,786
630.331
85,009
14,945.718
At 31" March 2021
13,527,355
941.034
158,522
739,879 119,932
15,485,722
The freehold land & buildings above relate to Guild Care's three nursing homes and one
social housing property held for letting, Dolphin Court.
13 Fixed asset investments
Charity
Guild Care
(Trading) Limited
Total
Markèt value at 31SI March 2022
loo
loo
Historical cost
At 31%1 March 2022
loo
100
Subsidiaries
At 3151 March 2022, Guild Care had the following subsidiary:
Company
Country of Registration
or Incorporation
Class
Shares Held %
Guild Care (Trading)
Limited
England & Wales
Ordinary
loo
Page 33 of41

Guild Care Trustee Report
{Company Limited by Guarantee)
Year end 31 March 2022
Guildcare
The turnover of the company for the period was £13,374 (2021.. £20,989) was
attributable to the sale of bought in goods. It had expenditure of £13,206 12021-
£16,421). It contributed £74 surplus12021- £4,420 surplusl to the group and had net
liabilities of £9,671 12021: £9,745). Any profirs of Guild Care (Trading} Limited are
donated to Guild Care under gift aid. The registered office of Guild Care (Trading)
Limited is the same as Guild Care.
14 Debtors
Charity
Group
2022
2022
2021
2021
Tr3de debtors- fees due
Amounts due from subsidiary
Other debtors
433,284
29.134
71.925
555,722
29,586
19,113
433.284
555.722
71,925
19,113
Prepayments & accrued income
362.253
397,898
362,253
397,898
896,596
1,002,319
867.462
972,733
Amounts due from subsidiaries represents £29.134 due from Guild Care (Trading)
Limited.
15 Creditors: amounts falling due within one year
Charity
2022
Group
2022
2021
2021
Bank loan (note 161
Trade creditors
1,404,965
411.040
197.865
391,243
466,133
168.966
1,404.965
411,040
197,865
391,243
466,133
168,966
Taxation and socia1 security
Other creditor5
612
3,112
612
3,112
Accruals & deferred income
778.911
788,476
778.911
788,476
2.793,393
1,817,930
2,793.393
1,817,930
16 Creditors: amounts falling due after more than one year
Charity
Group
2022
2021
2022
2021
Bank loans
7,351,580
8,757,128
7,351.580
8.757.128
Deferred capital grant
278.770
344,840
278,770
344,840
7,630.350
9,101,968
7,630,350
9,101,968
Page 34 of 41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
Guildcare
2022
2021
Loan maturity analy515
Debt due in one year or les5
1,404,965
391,243
In more than one year but not more than two years
3,246.768
1.404,965
In more than two years but not more than five years
4,104.812
7.352,163
8,756.545
9.148,371
The loans are secured by a fixed charge over the properties and by a fixed and
floating charge over all the assets of Guild Care excluding the freehold property
known as Dolphin Court and former WLDS properties. Interest on loans is charged at
between O°k and 4.1%. The loans are repayable between March 2023 and November
2024.
2022
2021
Deferred Capital Grant
At start of thè year
Received during the year
Released during the year
410,912
476,984
166.0721
344,840
166,0721
410,912
Amounts ro be released in one year
Amount5 to be released in more than one year
66.072
278.770
344.842
66,072
344,840
410,912
17 Pension and other post-retirement benefit commitments
Def ined contribution
Fol lowing legislative changes affecting workplace pensions that required all employers
to meet the legal requirement for automatic enrolment, Guild Care introduced a
compliant scheme from November 2013. Eligible employees not already in the existing
scheme were automatically enrolled into the People's Pension. The People's Pension
scheme, which is regulated by the Pensions Regulator, is managed by B&CE. B&CE is
not for profit organisation which has been providing financial benef its for over 70 years
and currently provides pension schemes to over 7,300 corporate clients.
Employee5 in the People's Pension scheme pay 5% on their salary above the minimum
threshold. with Guild Care also contriburing 3Y.. Employees automatically enrolled into
the scheme have the right to opt out of the scheme if they so wish, the majority of
employees enrolled in the scheme have not opted to leave.
Guild Care paid contributions SY. for all employees who are members of Guild Care's
Pension's trL¢St Growrh plan. Members paid contributions at the rate of 5°k during the
accounting period. Any contribution above 5 /0 was an addirional voluntary contribution.
In accordance with the Recovery Plan set by The Pensions Trust, employers are required
to make addirional contributions over the ten years commencing in April 2013.
Page 35 0141

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare4v
2022
2021
Contribution5 payable by the companylgroup for the year
178.563
212,135
At the balance sheet date contributions of £24,37112021.' £5.3221 were outstanding.
The Pensions Trust Growth Plan
The company participates in rhe scheme, a multi-employer scheme which provides
benefits to some 638 non-associaied participaring employers. The scheme is a defined
benefit scheme in the UK. It is not possible for the company to obrain sufficient
information io enable it to account for the scheme as a defined benefit scheme.
Therefore, it accounts for the scheme as a defined contribution scheme.
The scheme is subject to the funding legislation outlined in the Pensions Act 2004 which
came into force on 30 December 2005. This, togerher with documents issued by the
Pensions Regulator and Technical Actuarial Standards issued by the Financial Reporting
Council. set out the framework for funding defined benefit occupational pension
schemes in the UK.
The scheme is classified as a 'last-man standing arrangement,. Therefore, the company
is potentially liable for other participating employers. obligations if those employers are
unable to meet their share of the scheme deficit following withdrawal from the scheme.
Participating employers are legally required to meet their share of the scheme deficit
on an annuity purchase basi5 on withdrawal from the scheme.
A f ull actuarial valuation for the scheme was carried out ar 30 September 2020. This
valuation showed assets of £800.3m, liabilities of £831.9m and a deficit of £31.6m. To
eliminare this funding shortfall, the Trustee has asked the participating employers to
pay additional contributions to the scheme. The recovery plan contribution5 are
allocated to each participating employer in line with their estimated share of the scheme
liabilities. Guild Care's share of these deficit contributions from 2022 to 2025 are
£14.422 per annum (payable monthly}.
Where the scheme is in deficit and where the company has agreed to a deficit funding
arrangement the company recognises a liability for this obligation. The amount
recognised is the net presenr value of the def icit reduction conrributions payable under
the agreement that relates to the deficit.
Page 36 of41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GUildCare￿.
Present value and reconciliation of opening and closing provisions
Period Ending
3 151 March 22
Period Ending
31$1 March 2 1
Provision at start of period
Unwinding of the discount factor linterest expense)
Deficit contribution paid
Remeasurements - impact of any change in assumptions
Remeasurernent5 - amendments to the contribution schedule
Provision at end of period
174.930
207.268
4,658
142.9781
5,982
1,009
144,2671
19101
191.1781
39,584
174,930
Income and expenditure impact
Period Ending
31ST March 22
Period Ending
3151 March 21
Interest expense
Remeasurements - impact of any change in assumptions
Remea5urements - amendments to the contribution schedule
1,009
19101
191.1781
4,658
5,982
Assumptions
315¢ March 22
3 1st March 21
3151 March 20
% per annum
2.35
% per annum
0.66
% per annum
2.53
Rate of discount
The discount rates shown above are the equivalenr single discount rares which, when
used to discount the future recovery plan conrributions due, would give the same resulrs
as using a full AA corporate bond yield curve to discount the same recovery plan
contributions.
In 2021 Guild Care contributed £44,267 (2021.. £42,978) in additional contributions
towards the scheme. Guild Care's estimated pension contributions for the year ended
315t March 2023 are estimated to be £14,422.
Page 37 of41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare>p
18 Movement in funds
The income funds of the charity include restricted funds comprising the following
unexpended balances of donations and grants held on rrust for specific purposes-
Transfers
193ins and
losses
Balance at
3151 March
2022
Balance at
l April 2021
Income
Expenditure
Endowment fund
WLDS Fund
2,477,299
1309,6631
2,167,636
Restricted funds
Residential home
Home care
Outreach
Healthy Living
Dementia
Children's Service
Learning Disabilitie5
Other
286.286
95,921
54,2 16
115,299
105,974
47,761
29,691
78,2 17
1286.2861
195.9211
154,2161
1115,2991
1105,9741
147,7611
129,6911
178,2171
1813,3651
Total restrieted
813,365
Unrestricted funds
General funds
5,864,672
15,006,174 114,880.2671
15,006,174 114,880,267)
400,849
6,391.428
Total unrestricted
5,864.672
400,849
6,391,428
Total funds
8,341,971
15,819,539 115.693,6321
91,186
8,559,064
Transfers between funds
The WLDS Fund was established following Worthing Littlehampton & District Scope
IWLDSI joining the Guild Care Group. The expendable endowment can be used at the
discretion of Guild Care's Trustees subject to the terms and conditions surrounding the
donation.
Pag8 38 of 41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare4*
Transfers
Igains and
losses
Balance at
31" March
2021
Balance at
l April 2020
Income
Expenditure
Endowment fund
WLOS Fund
2,786,962
1309,6631
2.477,299
Ae5tricted funds
Residential home
443,377
1443,3771
Home care
79,922
179,9221
Outreach
128,561
46,125
1128,5611
146,1251
Healthy Living
Dementia
121,129
1121.1291
Children's Service
53,177
153,1771
Learning Di5abili¢ies
Other
16,053
116,0531
1106,6861
106,686
Total restricted
995,030
1995,0301
Unrestricted fund5
Designated funds
General funds
419,339
6.201,829
1419.3391
718,467
15,215,005
116,270,629)
5,864,672
Total unrestricted
6,62 1, 168
15,215,005
116,270,629)
299,128
S,864,672
Total funds
9,408,130
16,210.035
117,265,659)
110,5351
8,341,971
Transfers between funds
The WLDS Fund was established following Worthing Littlehampion & District Scope
IWLDSI joining the Guild Care Group. The expendable endowment can be used at the
discretion of Guild Care's Trustees subject to the terms and conditions surrounding the
donarion.
Designated funds of £419,339 at 31st March 2021 that had been set aside to purchase
rhe Methold House freehold and buildings were undesignated during the year, to
increase the level of free reserves to support the recovery in trading performance back
to pre-Covid-19 pandemic levels.
Page 39 of 41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
GuildCare>r
19 Analysis of net assets between funds
Fund balances at 31st March 2022 were represented by:
unrestricted
funds £
Restrirted
funds £
Endowment
Toial
Tangible fixed assets
Net current assets
12,778,082
2,167,636
14.945,718
1,270,280
13,000
113,0001
1,283,280
17,669,934)
8,559.064
Long-term creditors and provisions
17,656,934)
6,391.428
2,167,636
Fund balances at 3151 March 2021 were represented by..
Unrestricted
funds £
Re51ricted
funds £
Endowment
Totsl
Tangible fixed a55ets
Net current asset5
13.008,423
2,477,299
15,485.722
2,133,147
19,276,898)
8.341.971
2,118,882
19,262,633)
5,864,672
14.265
Lon9-term creditors and provisions
114,2651
2,477,299
20 Commitments under operating leases
Charity and group
At 31" March 2022 the charity had total minimum lease commitments under no-
cancellable operating leases as follows..
Land and building5
2022
Other
2022
2021
2021
Within one year
156.451
171,134
56,952
33.739
Between one and five years
In over five years
236.303
109,553
131,915
10,247
368,284
377.943
761,038
658,630
188,867
43.986
Page 40 of 41

Guild Care Trustee Report
(Company Limited by Guarantee)
Year end 31 March 2022
Guildcare
21 Dolphin Court Flatlets- Social Housing Income and Expenditure
Guild Care operates 3 1 flats on a supported living basis which Guild Care consider to
be social housing for the purposes of the Housing SORP.
2022
2021
Rent receivable
172,677
115,624
18.012
306,313
138.687
157,099
18,012
313,798
Service5 charge income
Amtsrtisation of grant
Net rents receivable
Expenditure on lettings
Services and management
Maintenance and repairs
Depreciation
Total expenditure on lettings
188,830
20,624
29.404
238,858
199,731
29,112
29,208
258,051
Operating surplus on lettings
67.455
55,747
Void losses
2,510
2,800
Social Housing Assets
The historic cost of Dolphin Court at 31st March 2022 was £1.528,619 12021:
£1,528,619), the net book value of Dolphin Court at 31st March 2022 was £285,258
12021: £308,382).
The total of social housing rent arrears is £2,598 12021.. £5,727>. Included within
deferred income is £2,035 12021.. £2,642) of rent in advance for social housing
properties.
P89È 41 of41