## 

|||Page||
|---|---|---|---|
|Reference and Administrative<br>Details||||
|Report ofthe Trustees|2|to|17|
|Report ofthe Independent<br>Auditors|I8|to|2I|
|Statement ofFinancial Activities||||
|Balance Sheet||23||
|Cash Flow Statement||24||
|Notes tothe Cash Flow Statement||||
|Notes to the Financial Statements|26|to|37|
|Detailed Statement ofFinancial Activities|38|to|39|





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|A Armson<br>MBEChair Person|A Armson<br>MBEChair Person||
|---|---|---|
|Z ECunlgye<br>Deputy|Chair Person||
|M Colas Treasurer|||
|T Higgs Secmtary|||
|) Baker Director<br>TJames Director|||
|M PCore Director|||
|M C Gressweg<br>Director|||
|) ~")mrs Directe|(appointed|l6 y2))|



## 

## 



## 

|Reference and administrative|Reference and administrative|Reference and administrative|details||||
|---|---|---|---|---|---|---|
|Charity Name:|||||SERVE||
|Charity reglstradon|number.||||1043321||
|Company reglscracion||number.|||2931827||
|Registered<br>Ollice and||Operational|address:||||
||||||8Wesc Streec||
||||||Rushden||
||||||Northants||
||||||NN I0ORT||
|Directors 4 Members (Management||||Committee)|||
|Alan Armson<br>MBE|||||Chairperson||
|Martin Colas|||||Treasurer||
|Trevor Higgs|||||Secretary||
|Jimmy James|||||Director||
|Jake Baker|||||Director||
|Zara Cunlilfe|||||Deputy Chairperson||
|Maureen Core|||||Director||
|Marie Gresswell|||||Director||
|Karina Jakovleva|||||Director —appointed|16/07/2021|



## 


|Senior Managers (as|of|31 March 20|22)||
|---|---|---|---|---|
|CEO||||Jessica Sister|
|Registered<br>Care Manager||||Samantha<br>Horne|
|Operadons<br>Manager<br>Corporate 0Community|Fundraiser|||Vacant<br>Nick Hayton|
|Senior Finance Ollicer||||Natalie Qarke|
|Project Managers|||||
|Befriending<br>Manager||||Jonathan Cook|
|Transport<br>Manager RServescape Coordinator||||Jenni Anker|
|PTServescape Coordinator||||Rodger Yexley|
|Wegbeing<br>Manager<br>Project Oigce 8Volunteer||Coordinator||Gemma<br>Hager<br>Ruth Moore|
|Head Ofgce Stag (asof||31«March 2022)|||
|Finance Assiscant||||Sonia Richardson|
|DBSAdministrator||||Michege Bathurst|
|Befriending<br>Coordinator|(Kettarlng/Corby)|||Sonia Stewart|
|Befriending<br>Coordinator|(Ease Northeast||RWelllngborough)|Cheryl<br>Smith|






|Rota Manager|Sam Scawarc|
|---|---|
|Homecare Team Leaders|Martyna He*ut|
|Reception 8Transport<br>Assistant|Ashley Davidson<br>Gill Wigls|
|Well-being<br>Coordinator|judkh<br>Nelson|
|Day Centre Coordinator|Amanda<br>Blackwall|
|Day Centre Cook|Angle Lees|
|Project Worker (Servescape)|Scott IGlsby|
|Project Adminimratar<br>(Servescape)|Usa Baxter|




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|||||cal A||||
|---|---|---|---|---|---|---|---|
|||for the|e|ed 31 M|20|||
|||||||2022|2021|
|||||Unrestricted|itestricmd|Toml|Total|
|||||fund|funds|funda|funds|
|INCOME AND ENDOWMENTS|FROM||Notes||6||6|
|Donations<br>and legacies||||42498||188,582|725,791|
|Charitable<br>activities||||||||
|Service Level Contracts<br>Care Charges||||581,033|249,683|249,683<br>581,033|197,759<br>513,417|
|Other trading activities<br>Investment<br>income||||83,546<br>43||83546<br>43|57,694<br>456|
|Other income|||||||55570|
|Toed||||707,120|395,767|1,102,887|1,550,687|
|EXPENDITURE ON||||||||
|Raising funds||||16,892||16A192|16,667|
|Charitable<br>acthdtles||||||||
|Service Level Contracts<br>Care Charges||||530474|376,482|376,482<br>530,574|919,634<br>817|
|||||124449||~124499|73336|
|Total||||671,9th|376.482|1,048,447|1,010,454|
|NET INCOME/fEXPENDITURE)||||35,155|19,285||540233|
|Transfers between<br>funds|||19|~9|~19|||
|Net movement<br>in funds||||||54,440|540,233|
|RECONCILIATION<br>OF FUNDS||||||||
|Total funds brought forward||||811 988||811.988|271,755|
|TOTAL FUNDS CARRIED FORWARD||||||||





## 

## 

||||||2022|2021|
|---|---|---|---|---|---|---|
||||Unrestricted|Restricted|Total|Total|
||||fund|funds|funds|funds|
|||Notes|6|6|||
|FIXEDASSETS|||||||
|TanEble assets||15|364,429||364,429|381,023|
|CURRENT ASSETS|||||||
|Debtors||16|128,855||128,855|88,887|
|Cash at bank and in hand|||480,819||480,819|~433276|
||||609,674||609,674|522,163|
|CREDITORS|||||||
|Amounts<br>falling due within|one year|17|(107,675)||(107,675)|(91,198)|
|NET CURRENT ASSETS|||501,999||501,999|430,965|
|TOTAL ASSETSLESS|CURRENT||||||
|LIABILITIES|||866,428||866.428|811,988|
|NET ASSETS|||866,428||866,428|811,988|
|FUNDS||19|||||
|Unrestricted<br>funds|||||866,428|811,988|
|TOTAL FUNDS|||||866,428|811,988|





||||||ggERg,|||
|---|---|---|---|---|---|---|---|
||||the|~bEI~gagamang<br> e<br>I||||
|||||||2022|2021|
||||Notes||||6|
|Cash flows fmm operating activities||||||||
|Cash generated<br>from operadons||||||59,079|151,130|
|Net cash provided<br>by operating||activities||||59,079|151,130|
|Cash flows from Investing|actlvihgies|||||||
|Purchase oftangible<br>gxed assets<br>Sale oftangible lixed assets||||||(11,579)|(31,325)<br>1,161|
|Cash squired<br>on acquisition|||||||149,775|
|Interest received||||||43|194|
|Net cash (used in)/provided|by invesdng||activities|||~11,536)|119,805|
|Change<br>in cash and cash|equivalents||in the|||||
|reporting<br>petted||||||47,543|270,935|
|Cash and cash equivalents<br>ofthe reporting<br>period|at|the beginning||||433,276|162,341|
|Cash and «ash equivalents|at|the end of||||||
|the reporting<br>period||||||480'19|433.276|





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## 

|DONATIONS<br>AND LEGACIES|||
|---|---|---|
||2022|2021|
||6||
|Donadons|10.659|9,716|
|Gift aid||739|
|Legacies||12,750|
|NVCA donadon||438,148|
|Donated services and facilicies|106,526|1433167|
|Other grants|62,718|120,571|
||188,582|725,791|



## 

## 

|OTHER|TRADING ACTIVITIES|||
|---|---|---|---|
|||2022|2021|
||||6|
|DBS||46,407|32.859|
|Transport|reglscration|26,592|24,794|
|Other charges||10,547|41|
|||~83 546|57,694|
|INVESTMENT INCOME||||
|||2022|2021|
|||6|6|
|Rents received|||262|
|Deposit accounc interest||43|194|
|||43|456|





||||||I a|ial 8||||
|---|---|---|---|---|---|---|---|---|---|
||INCOME FROM||CHARITASLE ACTIVITIES|||||||
|||||||||2022|2021|
|||||Acdvlty||||||
||Council|||Service Level|Contracts|||114,103|186,995|
||Northamptonshire||NHS|Service Level|Contracts|||135,580|10,764|
||Contributions|and charges||Care Charges||||581,033|508.080|
||Equipment<br>sales|||Care Charges|||||3,452|
||Hire charges|||Care Charges|||||255|
||Shop commissions|||Care Charges|||||1,630|
|||||||||~830 716|711,176|
|7.|OTHER INCOME|||||||||
|||||||||2022|2021|
|||||||||E|E|
||Other Income||||||||55,570|
|8.|RAISING FUNDS|||||||||
||Raising donations||and legacies|||||||
|||||||||2022|2021|
|||||||||E|E|
||Fundraising<br>and|expenses||||||16.892|16,667|
|9.|CHARITASLE ACTIVITIES COSTS|||||||||
|||||||||Support||
||||||||Direct|costs (see||
||||||||Costs|note 10)|Totals|
||||||||E|E|E|
||Service Level Contracts||||||357,392|19,090|376,482|
||Care Charges||||||530574||530,574|
||||||||887,966|19,090|o07,056|





## 

## 

||||||||Governance|
|---|---|---|---|---|---|---|---|
||||||||costs|
|Other resources expended|||||||124,499|
|Service|Level|Contracts|||||19,090|
||||||||143,589|
|Support|cosa,|included|in the above, are as follows:|||||
|Governance||costs||||||
|||||||2022|2021|
|||||Ocher|Service|||
|||||resources|Level|Tomi|Total|
|||||expended|Contracts|activities|activities|
|||||E|E|E|E|
|Wages||||96,008|19,090|115,098|46,487|
|Auditors'|remuneration|||7.200||7,200|4,800|
|General|office|costs||21,291||21,291|165,856|
|||||124,499|~19090|143589|217,143|



## 

|||2022|2021|
|---|---|---|---|
|||E|E|
|Auditors'|remuneradon|7,200|4,800|
|Depreciauon<br>-owned assets||28,173|32,757|
|Surplus|on disposal offixed assets||~902|



## 

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## 

||||2022|2021|
|---|---|---|---|---|
|Wages|and salaries||728,288|683,544|
|Pension|costs||10,520|9,563|
|Other|employment|costs|38374|38,290|
||||777,182|731,397|



## 

|The average number o|femployees<br>d|ur|ing the year w|as 57(2021:59).Thes|e were emplo|yed<br>acc|ording to|the following:|
|---|---|---|---|---|---|---|---|---|
|||||2022|2022||2021|2021|
|||||Number|FTE|Number||FTE|
|Raising funds||||I|I||I|I|
|Charitable<br>acdvities||||53|26||55|26|
|Governance||||3|3||3|3|
|||||57|31||59|31|
|No employee earned 660,000or more during the current or preceding year.|||||||||
|Induded<br>within<br>wages|and salaries|Is|632,119paid|in respect of defined|contribution|pension|scheme|payments<br>(2021:|
|69,563)There was 62,935outstanding|||at 31 March 2022 (2021:EL068)||||||
|COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES|||||||||
||||||Unrestricted|Restricted||Total|
||||||fund||funds|funds|
|INCOME AND ENDOWMENTS|||FROM||||||
|Donadons<br>and legacies|||||521584|204307||725,791|
|Charitable<br>activities|||||||||
|Service Level Contracts||||||197,759||197,759|
|Care Charges|||||513,417|||513,417|
|Other trading activities|||||57,694|||57,694|
|Investment<br>income|||||456|||456|
|Other income|||||55,570|||55,570|
|Total|||||1,148,721|401.966||1,550,687|
|EXPENDITURE ON|||||||||
|Raising funds|||||16,667|||16,667|
|Charitable<br>activities|||||||||
|Service Level Contracts|||||738,922|180,712||919,634|
|Care Charges|||||817|||817|





## 

## 

|||||||||
|---|---|---|---|---|---|---|---|
|14.|COMPARATIYES||FOR THE STATEMENT|OF FINANCIAL|ACTIVITIES -|continued||
||||||Unrestricted|Restricted|Total|
||||||fund|funds|funds|
||Other||||73,336||73,336|
||Total||||829,742|180,712|1,010,454|
||NET INCOME||||318,979|221354|540,233|
||Transfers between||funds||221254|~21,254||
||Net movement|in funds|||540,233||540,233|
||RECONCILIATION||OF FUNDS|||||
||Total funds brought||forward||271,755||271,755|
||TOTAL FUNDS|CARRIED FORWARD|||811 988||811,988|
|is.|TANoieLE FIXED||ASSETS|||||
|||||Improvements|Fixtures|||
||||Freehold|to|and|Motor||
||||property|property|fittings|vehicles|Totals|
||||E||E||E|
||COST|||||||
||At<br>I April 2021||293,654|67,883|37,769|140400|539,806|
||Additions<br>Disposals|||2,995|8,584<br>~833||11,579<br>~833)|
||At 31 March 2022||293.654|70,878|45,520|140,500|550,552|
||DEPRECIATION|||||||
||At<br>I April 2021|||17,815|32.548|108,420|158,783|
||Charge for year<br>Eliminated<br>on disposal|||11,211|8,942<br>~33)|8,020|28,173<br>~833|
||At 31 March 2022|||29,026|40,657|116,440|186,123|
||NET ROOK VALVE|||||||
||At 31 March 2022||293,654|41,852|4,863|24,060|364,429|
||At 31 March 2021||293,654|50,068|5,221|32,080|381,023|





## 

## 

|DEBTO|RS:AM|OUNTS FALUNG DUE WITHIN ONE YEAR||||
|---|---|---|---|---|---|
|||||2022|2021|
||||||E|
|Trade debtors||||121,044|81,138|
|prepayments||||7,811|7,749|
|||||128,855|88,887|
|CREDITORS:AMOUNTS FALLING DUE WITHIN ONE YEAR||||||
|||||2022|2021|
|||||E||
|Trade creditors||||2,667|4,858|
|Social security and||other taxes||18.368|9,732|
|VAT||||5,700|5,700|
|Other creditors||||504|3,443|
|Deferred|income|||55,272|45,142|
|Accrued|expenses||~25 164||22,323|
||||107,675||91,198|
|Deferred|income|||||
||||2022||2021|
||||E||E|
|Deferred <br>Resources <br>Amounts|income at I ApRI 2021<br> deferred<br>du& ing the year<br>released from prior year||45,142<br>9,250<br>55,272<br>45,142<br>~45, I42 ~1I0|||
|Deferred|income|at 31 March 2022|55,272||45,142|



## 

||2022|2021|
|---|---|---|
||E|E|
|Within one year|2,458|4,049|
|Between one and five years||2,458|
||2,458|6,507|





## 

## 

|||||Net|Transfers||
|---|---|---|---|---|---|---|
|||||movement|between|Ac|
||||At 1.4.21|in funds|funds|31.3.22|
|||||E|E|E|
|Unrestricted|funds||||||
|General tend|||811,988|35,155|19,285|866,428|
|Restrlcnsd<br>funds|||||||
|Restricted||||19,285|(19,285)||
|TOTAL FUNDS|||811,988|54,440||866,428|
|Net movemenc|In funds,|included|in the above are as follows:||||
|||||incoming|Resources|Movement|
|||||resources|expended|in funds|
|||||E|E|E|
|Unrestricted|funds||||||
|General fund||||707,120|(671,965)|(35,155)|
|Restricted funds|||||||
|Restricted||||395,767|(376,482)|19,285|
|TOTAL FUNDS||||1,102,887|1,048,44|54,440|
|Comparatives|for movement||In funds||||
|||||Net|Transfers||
|||||movement|between|At|
||||At 1.4.20|in funds|funds|31.3.21|
||||E||E||
|Unrestrfcted|funch||||||
|General fund|||271,755|318,979|221254|811.988|
|Restricted funds|||||||
|Restricted||||221,254|(221,254)||
|TOTALFUNDS|||271,755|~540 33||811,988|





## 

## 

|||||Incoming|Resources|Movement|
|---|---|---|---|---|---|---|
|||||resoul ces|expended|In funds|
|||||6|6|6|
|Unrestricted|funds||||||
|General fund||||1.148,721|(829,742)|318,979|
|Restricted funds|||||||
|Restricted||||401,966|(180,712)|221 254|
|TOTAL FUNDS||||~1,550687|~1,010,454|540,233|
|A current year|12months|and prior year 12monchs combined|poskion|is as follows:|||
|||||Nec|Transfers||
|||||movement|between|At|
|||Ac 1.4.20||in funds|funds|31.3.22|
||||||6|6|
|Unrestricted|funds||||||
|General fund||271,755||354,134|240,539|866,428|
|Restricted funds|||||||
|Restricted||||240,539|(240,539)||
|TOTAL FUNDS||271,755||594673||866,428|



|||Incoming|Resources|Movement|
|---|---|---|---|---|
|||resources|expended|in funds|
|||6||6|
|Unrestricted|funds||||
|General fund||1,855,841|(1,501,707)|354,134|
|Restricted funds|||||
|Restricted||797,733|(557,194)|240,539|
|TOTAL FUNDS||~2,653574|~058,901|594,673|





## 


## 

## 



## 

## 

|||ent o|fFin|||
|---|---|---|---|---|---|
|||n e|I|||
|||||2022|2021|
|INCOME AND|ENDOWMENTS|||||
|Donations<br>and|legacies|||||
|Donadons||||10.659|9,716|
|Gift aid|||||739|
|Legacies||||8,679|12,750|
|NVCA donation|||||438,148|
|Donated services|and facilities|||106,526|143,867|
|Chher grants||||62,718|120571|
|||||188,582|725,791|
|Other trading activities||||||
|DBS||||46,407|32,859|
|Transporc registration||||26,592|24,794|
|Other charges||||10,547|41|
|||||83,546|57,694|
|Investment<br>income||||||
|Rents received|||||262|
|Deposit account interest|||||194|
||||||456|
|Charitable<br>acdvltles||||||
|Council||||114,103|186,995|
|Northamptonshire|NHS|||135,580|10,764|
|Contributions<br>and|charges|||581,033|508,080|
|Equipment<br>sales|||||3,452|
|Hire charges|||||255|
|Shop commissions|||||1,630|
|||||830,716|711,176|
|Other income||||||
|Other income|||||55,570|
|Total incoming resources||||1,102,887|1,550,687|
|EXPENDITURE||||||
|Raising donations|and legacies|||||
|Fundraising<br>and expenses||||16,892|16,667|





|||eta I|Financial|Financial|||
|---|---|---|---|---|---|---|
||||IM|R H|||
||||||2022|2021|
|Raising donations<br>and legacies|||||||
|Charitable<br>activides|||||||
|Wages|||||698,941|684,910|
|Care costs|||||160,851|59380|
|Depreciadon<br>oftangible fixed assets<br>Loss on sale oftangible fixed assets|||||28,174|32,756<br>~902)|
||||||887,966|776,644|
|Snpportcosts|||||||
|Governance|costs||||||
|Wages<br>Auditors'<br>remuneration|||||115,098<br>7,200|46,487|
|General ollice|costs||||21,291|165,856|
||||||143,589|217,143|
|Total resources|expended||||1,048,446|~1010454|
|Net income|||||54,440|540333|



