REGISTERED COMPANY NUMBER: 02969165 (England and Walgs} REGISTERED CHARITY NUMBER: 1041830 st Albans District Citizens Advice Bureau Limited Report of the Trustees and Financial Statements Year Ended 31 March 2024
Citizens Advice St Albans District Contents of the Financial Statemants for the Year Ended 31 March 2024 Page Report of the Truste88 1 to7 Report of the Independent Examiner Statsment of Financial Actsvltles Balance Sheet 10 Notes to the Financial Statements 11 to20 Detailed Statement of Flnancial Activities 21
Citizens Advic8 St Albans District Report of the Trustees for tha Yaar Ended 31 March 2024 The trustees, who are also directors of the Gharity for the purposes of the Companies Act 2006, present thelr rsport wlth the financial slatements of th6 charity for the year ended 31 March 2024. The financial statements comply with the Charities Act 2011, the Companies Act 2006, the Articles ofAssocSatlon, and Accountlng and Reportlng by Chariti8s: Statement cf Recommended Pracilce appllcable to charilies preparing thelr accounts in accordance with th8 Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 1021 {issued in October 2019). REFERENCE AND ADMINISTRATIVE DETAILS Registered Name and Company number St Albans District Citizens Advice Bur88u Limit6d 02g69165 (England and Wales) Registerèd Charlty number 1041830 Registered office Clvic Centre St Peters Street St Albans Hertfordshire AL13JE Trustees A Berneyo J Bud8y A Campbell G J Comninos D Gardin6r P Gillingham C Phillips V Priesll8y J Van Schie S Yexley Azaman (Chalr) (Appointed 1310812024) (Appointed 1310812024) (Treasurer) (Appointed 1310812024) {Vlce Chair) Representative of St Albans City and District Council on the Trustea Board Councillor Sinead Howland. Company Secretary J Burley Independent Examlner Mercer & Hole LLP Stev8 Robinson FCA Gloucester House 72 London Road St Albans Hertfordshire AL1 1NS Pagell
Cltlzens Advlc8 St Albans District Report of the Trustees - contlnued for the Year Ended 31 March 2024 Principal Bankers CAF Bank Limited 25 Kings Hill Avenue Kings Hill, West Malling K8nt ME194JQ The trustees have complied with their duty (as defined by the Charities Act 2011) to have du8 regard to guidance published by the Charity Commission. STRUCTURE. GOVERNANCE AND MANAGEMENT Governlng document The charity is a company limited by guarantee, as defined by the Companies Act 2006. govemed by its Memorandum and Articles of Association. Trustees are dlrectors under the Companies Act 2006 and Members in accordance with the Meniorandum and Articles of Association. It is r8gister8d as a charity with the Charity Commission. During the course of the year a working party Comprising of a small group of Trustees, the CEO, the Clerk to the Board and the Company Secretary, undertook an exercis8 to consld6r updating our Articles, based on Nation81 Association of Citizens Advice Bureau (CitA) model Articles 2021. After comparison to our original Artlcles and subject to minor arnendments (which were agreed by CitA) we soughl and gained approval for our new Articles from the Charity Commission. The proposed r8plac8ment Articles were recommended by the board and at our AGM of 26 September 2023 the Members approved a Special Resolution to adopt the replacement Articles. Racruitmènt and appointment of new trustees All dlreclors of the company are also trustees of the charity (°CASTAD°). There are no other trustees. The maximum number of trustees shall be fifteen and the minimum four b6ing either appointed at the annual g6n8ral meeting, nominated by member organisations or co-opted by the trustee board. Each appointment Df a co-opted or nominated trustee shall be made at an Ordinary meeting of the twstee board. Tha need for new Trustees is determined by a process of Board self-revAew and skills audit, leading to Ihe detennlnation of which particular ski115 are sought. Recruitment advertising is across many and varied channels to draw from as wide a potential pool as possible. Potential candidates are required to complete a Reglstration Fomi which includes a declaration of their eligibility to serve. The intetview process in conducted by two Twstees 8nd the CEO and recomm8ndations of the m8rits of candidatès are discussed by Ihe Board. Approved candidates are invited to attend the next Trustee meeting and references are taken up before fomal appointment is made. The directors and trustees who served durfng the year were: A Berneye J Burley S Caldwell A Campbell G J Comninos C Phillips R Solomon J Van Schie S Yexley A Zaman { Resigned 1610512023) (Chair) (Resigned ?610912023) Induction and training of new Trust88S Newly appointed trustees undergo a comprehensive inductlon process Including observing the advisors interviewing clients, attending a range of regular service meetings and are regulatly clrculated with information regardlng their legal obligations and offered training cour58S. Pag¢12
citizens Advlce St Albans Dlstrlct Report of the Trustees - continued for the Yaar Ended 31 March 2024 Organlsatlonal structure We are an independent organlsatlon but we are members of the N8tlonal Association of Citizens Advlce Bureau (CitA} and our s9rvic8 is audited and supported by CitA. Wider netwo We are Ilnked countrywlde. Anonymised individual cases, where a need for pollcy Improv6ment is Identifled. are submitted by staff and volunt8ers to CitA to contribute to a body of research eviden. This is then used to campaign on anomalles In the practlces of government and other essential service providers. Related partles We work with St Albans Clty and Dlstrlct Councll (SACDC), Hertfordshire County Council {HCCI, town and parish c¢unclls, all of whom contribute to our fjjnding. SACDC sends a repr@sentative to obs8lV8 at Board me8tings. None of our funders have sought membership of the company or to nominate a Tnjstee to the Board. We also enjoy a worklng relatlonship with the local Strategic Partnership, olher local Citizens Advice SerCeS (LCA) In HertFordshire and the Herts Consortlum of LCA. We share our Civic C8ntre base with Advice Hub partners including Communities 1st St Albans and Hertsmere, St Albans Community Bank, Women's Outreach & Herts Asian Women's Assoclatlon. Risk management General The trustees have a duty to identify and review th& risks to which the charity is exposed and to ensure appropriate Gontrols are in place io provide reasonable assurance against fraud and erfor. During the year the trustees reviewed and updated the process of assfyssing, documenting and discussing the identifl8d risks to the organisation. The trustees have appropri8t8 insLJranc8 cover for key risks. Risk assessments are Caled out on new projects, Infomiation assurance The trustee board has approved a new information assurance strategy, having identified the risk presenled by the significant amounts of client data held. An Infom)ation assuRnc8 management team exists to ensure the confidentiality. integrity and availability of all our sensitive data assets is maintained to a level which is consist6nt with the requirements of our clients, our funders and our str8teglc p8riners. The charlty alms to ach5eve an appropriate level of compliance to the Data Protectlon Act, the Cablnet Office's Security Policy Framework and to industry b@st practice, as deflned by the ISO 27000 series of standards. We continue to progress towards Cyb8r Essentlals standard. OBJECTIVES AND ACTIVITIES ObJe¢tlve5 and aims The charity is constituted as a company limited by guarantee. and Is therefore govemed by articles of assoGiation. The charity's object and its principal activity is to promote any charitable purpose for the public benefit by the advanment of education. the protection and preservation of health and the relief of poverty, sickness and distress in particular, but withoul Ilmltatlon. for the benefrt of the community in the St Albans District and surrounding ar6as. The charity Is organised so that the twstees meat regularly to provid@ ehcliv8 govemance, oversight and support in relation to the organisation's affalrs. The Chief Executive manages the daY-tdaY operations of the charity. We are extremely grateful to the staff and its many volunteers for their contrlbution to the working of thè charity. Page13
Citizens Advice St Albans District Report of the Trustees . continued for the Year Ended 31 March 2024 Voluntears In additlon to our volunteer trustee board we have 85 volunteers who continue to give their time generously and work both from home andlor In the offlce In a hybrid servlce dellvery model. The value of volunteer time donated this year has been calculated as £1.166,793. The compreh8nsive. competence-based training represents a heavy investment of both the organisation's resources and the volunteers, time and energies. After Inltial training In theory, volunteers galn In knowledge and experlence whllst they are serving Glients, support8d and SuPeIsed closely. until achieving their certificate of compet8nce. They are supported via regul8r individual revlews and In their continuing professional development thereafter. We are pleased to have run a successful recruitment campalgn and the Glass of .24 who started thelr Iralnlng in January expect to join the rota in 8arly May. Some of th8 class of '23 ha now progressed fto complete Ih8ir advisor training. During the year we also supported 3 full-time graéuates for an academlc year placement, a mutually rewarding experience for all involved. Staff The charity's 27 staff perform a vltal role In managlng and supporting the charity effectively. Mindful of the impact of inflation w8 conlinu8 to assass our reward fram8work to ensure eff8Ctive recruitment and retention. For staff, volunteers and trustees we contlnue to promote and develop our organisational values that were developed through workshops and consLtltation. This year we introduced a number of inlllatlves to support the he81th and wellbeing of our teams. In conjunction with H&rtFordshire Healthy Workp18ce IHHW) we offered wellbeing checks to all and conllnue to Improve the workplace, introducing plants on desks and fresh fruit daily; adding a large monitor and large prlnt keyboard,. promotlng Togetherall ( a free mental health platform); introducing a H8alth & Wellbeing and Stay Activ8 nolice board and adding 8 Health & Wellbeing channel in Teams. ACHIEVEMENT AND PERFORMANCE Charitable activities The trustees consider that th6 p8rformanc8 of the ch81ity this year has continued to be strong, particularly given the psSUre on costs and fundlng presented by the Increased c05t of living. We recorded an excess of income over expenditure of £10,812 {2023- £31,316). Demand for CASTAD'S advice services wntinues to be high and we have dealt with 10.537 clients (2023- 9,922) covering over 23,246 different i&8ues (2023 22,285). We provide faGe-to-face service with clients during Hub opening hours alongside offering multiple channels for clients to access help remotely,. Local phone appoinknents. emalls" Adviceline, a collaborative venture between all Herts Cit A,. self-help, through the publicly available websltes at -citiz6nsadvi¢e.o with extensive details of local support on www.cilizensadvicestalbans.o and, Cit A Webchat. Thes& mulliple channels of asS for clients assists us to sewe a diverse group of clients ranging wldely in age, ethnicity and dlsabillty as we strive to help all Communities withln the district with their varying needs. We have successfully added to our outreach Into communities supported by Trus@11 Trust, attending at their foodbanks and witFiin the Cottonmill community funded by a new grant from SACDC, We have also continued to provide support to Hong Kong British Nationals in the Distrlct and received funding to support Ukrainians living in the district. Citizgns Advice conducted research into the impact of advice using N8w Economy, an HM Treasury approved financial modelling tool. to place a value on the impact of our work. {The V8lu8 of th8 Cifizens AdviG8 Seryice.. Our Impact 2014/15 and Modelling the Value of the Gitizens Adw'ce Service Technical Annexe (2014). Availabl8 at.. www.neweconom manchester.com ). This analysis has shown that for every £1 invesled in St Albans Citizens Advice in 202212023 w& generate £4.81 in f15cal b8n&fits (savings to government e.g.. reducing pressure on public services),. £31.74 in wider public benefits {e.g., the improved participation and prDducltvity of those we help) and £13.73 in financial benefits to individuals (e.g., debts wilten i)ff, consumer problems resolved, welfare benefits claimed). This compares extremely favourably with cOmpabIe national average impact figures of £1.91, £13.28 and £7.64. Page14
Citizens Advice St Albans District Report of the Trustees . continued for the Yaar Ended 31 March 2024 Charltabla activitiès (contlnued) The seNice Is graleful for811 of the grants and donations it received. Among others, we had contlnued support from SACDC, Harpenden Town Council, HertFordshire County Council, St Albans Diooese, Wheathampstead and Redbourn Parish Councils, CitA (for En6rgy Advice, and from its Core Servlces Donation Fund), Hertfordshire Community Foundation, and Comput6r Wizard. CASTAD would not function without the hug6 amount of tlme and effort given by many individuals. We would like to publicly thank them for their valuable contribution. Fundraising activitles Fundraising activities on our behaEf resulted in an incomè increase to £8,382 (2023 - £1,095). This year we wer8 particularly pleased lo have been selected by Daisy Cooper, MP for St Albans as her Christmas fundraising ben8ficiary. Th8 trustees recognls6 the importance that fundraising brlngs to the organisalion as 8 means not only of flnancial gain but of awareness of CASTAD'S charitabl8 Status. FINANCIAL REVIEW Th8 charity's Income for core and project services Increased lo £608,040 from £559,491 in 2023. The trustees are very appreciative that SACDC continued their financial support, wlth the core grant and the money advtce project funding. Additionally, during the year, we successfully applied for project funding for The Healthy Hub and Outreach in Cottonmill, and the renewal of the Homelessness Prevention Casaworkers. HCC funded projects related to Crisis during the year and provided additional grants to help clients in particular need 8S 8 result of the increased Cost of Living. We are also grateful to local county councillors for their support from Locality Budgets. Cit4 have facilitatgd grant funding for Energy advlce projects and Core SeNices Donations Funds for Cost of Living and Innovations. We are happy to have developed mutually beneficial relationships th other funders. Particularly with Hertfordshire Community Foundation. through whom we were granted; a 7th year Graham Rowlandson Foundation for Disability Benefits Advice of £77,156, which we delivered in partnership with five olher Hertfordshire CFtizen Advice Servlces,. A pilot grant for Core Services; Emploympnt advice,. Leadership Training,. and Support for Ukrainians. W8 also have delivered the second year in a mutually beneficial project with the Trussell Trust providing advice to their clients at their foodbanks in the dlstrict. This year we also rec8iv8d a substanti81 grant of £47,430 from the Govemment tsrgeted at Community Organisations, delivered through the National Lottery Communty Fund. This grant was in two parts aimed at 8llevlating increased delivery costs. The first element was to cover retrospective incr@ases in costs (£15,075), the second element was to cover the remainder of the year and to deliver increased capacity {£32,355). Other funders indude Awards for All {youn9 volunteers), Access lo Juslice, East of England Local Government Association (Hong Kong British Nallonals}, Bedfordshire and Luton Community Foundation (for tralningl Pavyer Trust and St Albans Old Peoples Trust. PagelS
Citizens Advice St Albans District Report of the Trustees - continued for the Year Ended 31 March 2024 Reserves policy As Ihe nature and diversity of our fundlng evolved the Irustees have reviewed the reserves policy and continue to believe that we should alm to have reserves the equivalent to iwenty weeks expenditur8 in unrestricted funds (380/0). Trustees believe that this accurately reflects the elapsed time from 8ppllcatlon for funding to recelpt of fundlng as our reliance on securing larger numbers of smallervalue Income streams has increasod. At 31 March 2024 reserves represented 34 % {2023 _ 32010) of antlcipated axpendilure for the following y6ar. At th8 y68r end, unrestricted reserves rose to £188,619 (2023 - £171,344), whilst this is below our policy, we have contlnued to make year-on-year improvement. We have unrestrfcled cash at the end of the year of £238,099 equivalent 42°/o (2023- 50010) of anticipated expenditure. The difference between these two positions is our long-term liability to fund our pension deficit. FUTURE DEVELOPMENTS Our key prlority remains the provision of advlce to the cltizens cif, or connected to, St Albans District. We continue to monitor the challenges facing clients. pgrticularly with reference to the cost of living and how we can best serve their ne&ds. Our three main priorities for the coming year aimed at achieving Ihat are: 8nsuring w& have a strong and sustainable team. building and empowering local communltles., and Improvlng our collaborative research and exfern81 communications. Activifjes already In underway to deliver these objeclives include recruitment of naw Trustees and rolling out Advice First Aid to some of our delivery p8rln8rs. We recognise the importance of diverse and regular funding to achieve our aims and we wtll contlnue to seek new funding opportunities in addition to maintaining excellent relations with exlstlng funders. We consider our 72% Success rats (by value) en bidding for new grants stands us in good stead as we look fonmard to at will be a challenging year. STATEMENT OF TRUSTEES, RESPONSIBILITIES The trustees (who are also th6 directors of St Albans District Citizens Advice Bureau Limited for th& purposes of company law) are responsible for preparing the Report of the Trustees and the financlal statements In accordance with appllcable law and United Kingdom Generally Accepted Accountlng Practlce. Company law requires the ttustees to prepare financial statements for each financial year which give a true and fair view of the. state of affairs of Ihe charitable company and of the incoming resources and 8pplication of resources, including the income and expenditure, of the charitable company for that perfod. In preparing those financlal statements, tho trusteos ar8 required to: select suitable accounting policles and I'hen apply them consistently., observe the melhods and prlnciples in the Charity SORP (2019 FRS 102}', make judgements and estimates that are reasonable and prudent. stste whether applicable accounting stand8rds have been followed. subject to any material departure disclosed and explained in the financial statements,. and, prepare the financial statements on the golng concern basis unles5 It is inappropriate to presume that the charitable company will continue in business. The trustees are responsible for keeping proper accounting records which disclose wlth reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with tlie Companies Act 2006, They are also responsible for safeguarding the assets of the charltable company and hence for t.aking reasonable steps for the prevention and detection of fraud and other irregularitles. Page16
citlzens Advice St Albans District Report of the Trustees - contlnued for the Year Ended 31 March 2024 INDEPENDENT EXAMINERS Following the Board's decision to take advantag8 of the audit exemplions made available to them in the Charities and Company Acts and to elect for an independent examination of the accounts rather than 8 full audit, the trustee board appointed MerRr & Hole LLP to act as Independent Examlners. They were re- appointed as Independent Examlners at the last Annual General Meeting and will be proposed for re- appointment again 81 the 2024 Annual General Meetlng. ON BEHALF OF THE BOARD: kQ A Campbell Director and Chair of the Board of Trust8aS 2024 Pag¢17
Citizons Advice St Albans District Independent Examiner's Report to the Trustees of St Albans District Citizens Advice Bureau Limited I report to the charity Iruslees on my 8xamination of th8 accounts of Ihe company for the year ended 31 March 2024 which are set out on pages 1 to 20. Rosponslbllltlos and basis of report As the charlty trustees of thg company (8nd also its dir8Ctors for the purposes of company law) you are responsible for the preparation of the accounts in accordance wilh the requirements of the Com panles Act 2006 (Ihe 2006 Act,). Having satisfied myself that th8 accounts of the company are not required to be audlted under Part 16 of the 2008 Actand are ellglble for independent examinatlon. I report in respect of my examination of your company's accounts as carried out under section 145 of the Chariti88 Act 2011 (the 2011 Act,). In carrying out my 8xamination I have followed the Directlons given by the Charity Commission under section 145(5){b) of the 2011 Act. Independent examinerfs statement Since the company's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act, I confirm that l am quallfled to undertake the examination because l 8m a m&mb6r of the Institute of Chartered Accountants of England and Wa16s, which is one of the listed bodies, I have completed my examination, I wnfim that no matters hav8 come to my attention in conn8CtiDn wth the examination glvlng me cause to b8lieve that in any material respect.. accounting records were not kept in respect of the company as required by section 386 of th6 2006 Act" or the accounts do not accord wilh those records" or the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other Ihan any requirement that the accounts give a 'true and fair view, which is not a matter considered as part of an indep8nd8nt 8xamination' or the accounts have not been prepared in accordance with the methods and principles of the Siat8ment of Recommended Practice for accounting and reporting by charities applicable to charfties preparing their accounts in accordance withlhe Financial Reporting Standard applicable in the UKand Republic of Ireland (FRS 102). I have no concems and have come across no other matters in connection vvith the examination to which att6ntion should be dramfft in this report in order to enable a proper understanding of the accounts to be reached, Sign&d: Steve Rob nson FCA Mercer & Hole LLP Gloucester House 72 London Road St. Albans ALI 1NS Dele I S.pk.W LLf Page18
Citiz6ns Advice St Albans Distrlct Statement of Financial Activltles (Including income and expenditure account) for the Year Ended 31 March 2024 2024 Total Funds 2023 Total Funds Unrestricted Funds Restrictsd Funds Noto INCOldlE Income h)m Gharltable 8ctivities- grants Donations and Legacies Income from other activities - fundralsing Investment incDme 418,308 10,739 8,382 5,475 189,732 608.040 10.739 8.382 5,475 559,491 11,163 1,095 1,326 Total Income 442,904 189.732 632,836 573,075 EXPENDITURE Expenditure on charitable activities 432.987 188,837 621,824 541,759 Total Exp8nditure 432,987 188.837 621.824 541,759 NET INCOME FOR THE YEAR 9,917 895 10,812 31,316 Funds Transfer 16 7,358 (7.358) NET INCOME AND NETMOVEMENT IN FUNDS FOR THE YEAR 17,275 16A63) 10.812 31,316 RECONCIUATION OF FUNDS Total funds brought fonmard 171,344 11,779 183,123 151,807 TOTAL FUNDS CARRIED FORWARD 188.619 5,316 193,935 1B3,123 The statement of financial activllles Includes all gains and losses recognised in the year, All income and expenditure d8rive from oontinulng activities. Separate funds split for the comparative are shown in note 18. Pag¢19
Citiz6ns Advlce St Albans Dlstrlct Balance Sheet At 31 March 2024 2024 Total Funds 2023 Total Funds Unrestricted Restrlcted Funds Funds Note CURRENT ASSETS Debtors Cash at bank and in hand 12 13 40,868 40,868 253,602 21,369 290,514 278.967 15,503 294,470 311,883 CREDITORS Amounts falling due withln one year 14 (50,348) {10,187) {60,535) (82,760) NET CURRENT ASSETS 228,619 5,316 233,935 229,123 PENSION LIABILITY 15 (40,000) 140,000) {46,000) NET ASSETS 188,619 5,318 193,935 183,123 FUNDS OF THE CHARITY Unrestricted Funds- General Unrestricted Funds- Designated 17 188,619 188.619 171.344 Unrestricted Funds- Total 188,619 188,619 171,344 Restricted funds 5,318 5,316 11,779 TOTAL CHARITY FUNDS 188,619 5,316 193,935 183,123 For the financial year ending on 31 March 2024 the company was entltled to exemptlon under section 477 of the Companies Act 2006 r618ting to small companies. No members have required the company to obtain an audit of its financial statements for the y8ar in question in accordance wtth section 476 of the Companies Act 2006. The directors acknowledge their responsibility for complying with the r13quirements of the Act with respect to accounting records and for the preparation of financial st8taments. These financial statements have been prepared in accordance MAI'h the provisions applicablg to companles subject to the small companies, regime and in accordance with the Financial R8porttng Standard (FRS 102). The financlal statemants were approved by the Board of Trustees on its behalf by: 2024 and were slgned on A Campbell - Director and Chair of the Board of Truslees Company number 2g69165 (England and Wales) Page | 10
Clllzens Advice St Albans Dlstrlct Notes to th6 Financial Statements forthe Year Ended 31 March 2024 AGCOUNTING POLICIES Base of preparatlon note The financial statements have been prepared in accordance with Accounting and Reporting by Charities: St8t8ment of Recommended Practice applicable to charities pr6paring their accounts in accordance with the Fin8nclal Reporting Standard applicabl& In the UK and Republic of Ireland {FRS 102) (issued in October 2019)- (Chariti8s SORP {FRS 102)), and the requir8m8nls c>f the Companies Act 2006. The ftnancial ststements have been rounded to the nearest £. Cifjzens Advice St Albans District m89ts the definition of a public benefit entity under FRS 102. Assets and118bilities are initially recognised at historical cost or transaction value unless otherwise slated in the relevant accounllng policy note{s). Golng Concern At the time of approng the financial statements, the twstees have a reasonable expectation that the charity has adequate r8sources to continu8 in op8rational existence for the for8s8eabl@ future. Thus. the tnjstees continue to adopt the going concem b8sis of accounting In preparing the financial statements. The charity continues to operate in an environment of un¢ertalnty associated with the current economic cllmate. The trustees and management are continuously monltoring the situation and are confident that they have the resources to deal with the changing circumstances for the foSeeable future. Income All Income is included on the Statement of Flnanclal Activities when the charity is legally entllled to the income and the amount C8n be quantified with reasonable accuracy. Grants and Donatlons All income Is r8cognised once the charity has entitlement to the income, it is probable that the income will be received and th8 amount of the income receivable can be measured reliably. Grants and Donations are recognised when the Trust has been notified in WTiting both ofthe amount and settlement dale. In the event that a grant or donation Is subject to conditlons that requir8 a level of perforniance before the charity is @ntilled to the funds, the income Is deferred and not recognised until either those conditions are fully met, or the fvlhlment of those conditions Is wholly within the control of the charfty and it is probable that those conditions will be fulfill8d in the reporting period. Legacy gifts are raGognised on a casa by case basis following the granting of prob8t8 when the admFllislr8torlexecutor for the estate has communlcated in wn'ting both the amount and settlement date. In the event that the glft is in the form of an ass&t other than cash or a financial asset traded on a recognised stock exchange, r8cDgnition is subject to th6 value of the gift being reliably rxeasurable wilh a degree of reasonable accufftcy and the title lo the asset having been transferred tr) the charity. Interest receivabl8 Int8rest on funds held Dn deposit is included when receivable and Ihe amount can be measured reliably by th8 charity. this is normally upon notification of the Interest pald or payable by the Bank. Expenditure Expenditure is accounted for on an accruals basis and has been classlfied under headings that aggregate all cost related to the category. Where costs cannot be directly attrlbuted to particular headings they have been allocated to activilies on a basis consistent with the use of resources. Allocatlon and apportlonment of Gosts Costs are allocated to the fund to which they relate. Wh@re the costs relate to one or more fund they have been apporlloned on the basis to best reflect the funds concemed. Operating Leases The chartty classifies the lease of printing equipment as operating 18ases,' the title to the equipment remain5 w.rth the lessor and the equipment is replad every 5 years whilst the economic lrfe of such equipment is normally l O years. Rental charges ar¢J charged on a straight line basis over the term of the lease. Pagel 11
Citizens Advice St Albans District Notes to the Flnancial Statements for the Year Ended 31 March 2024 ACCOUNTING POLICIES (continuod) Taxation The charlty Is exempt from corporation tax on its charitable activities. Fund accountlng Unrestricted funds can be used in accordance with the charitabl8 objectives at the discretion of the trustees. Reslricted funds can only b& used for particular restricted purposes within th8 objects of the charity. Restrictions arfse when specified by the donor or when funds are raised for particular restricted purposes. Further explanation of the nature and purpose of each fund is includèd in the ne8 to the financial statements. POnsn costs and other post-r8tirem8nt benefits The charity ceased to participate in a group defined benefits pension scheme providing benefits based on final pensionable pay on the r8tirement of the last member during th8 ye8r to 31 March 2012. Th8 assets of that scheme ar6 held separately from those of the charity. Full provlslon for penslon deficit liability on s eessation basis has been provided for and payments made to the scheme are used to reduce that Ilability. The chartty operates 8 Group Private Pension Plan. Contributions are charged In the yearin which they are payable. Irrecoverable VAT. Expendilure Is shown in the Financial Statements inGlusive of the associaled VAT. Debtors Trade ané other debtors arg recognlsed at the settlement amount due after any tr8de discount offered. Pr8paym8ntS 8re valued at the amount prepaid 4fter taking account of any trade dlscounts due. Creditors and provisions reditors and provisions are recognisBd where Ihe company has a present obllgation resultlng from a past event that will probably result in the transfer offunds I'o a third paty and the amount due to settle the obligation can be measur8d or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due. Financial instruments The charity only has financial assets and financial Ilabilitles of a kind that qualify as basio financial Instruments. Basic financial instruments are inltlally recoonised at transaction value and subsequently measured at thelr s$ttlament value. LEGAL STATUS OF THE COMPANY The chaiity is a company Ilmited by gudrant@e and has no share capital. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity, Page | 12
Citlzens Advlce St Albans Dlstrlct Notes to the Financlal Sfaternents for the Year Ended 31 March 2024 INCOME FROM CHARITABLE ACTIVITIES- GRANTS 2024 Total Funds 2023 Total Funds Unrestrlcted Funds Restricted Funds Grants Other r808ipts 418,308 189,732 608,040 559,491 418,308 189,732 608,040 559,491 Grant income In the current year includes £75,500 - £50.000 recelved on behalf cf others with r6spect to the Graham ROandsOn Dlsablllty Project and £25,500 received on behalf of other LCAS wlth respect to the CitA CSDF Innovation grant (2023 - £53,353, other LCAS from Graham Rowlandson). This amount has also been included in charltable expenditure. DONATIONS AND LEGACIES 2024 2023 Donations 10,739 11,163 Included in donatlons is £1,000 from Cathedral & Abbey chUh of St Albans and geiiercus private donations and a legacy of £5,000 (2023- £1,000 from Cathedral & Abbey Church of St Albans, £500 from Tesco Groundworks UK. and generous private donations). INCOME FROM OTHER ACTIVITIES 2024 2023 Fundraising events 8,382 1,095 Thls income mosly relates to Daisy Cooper MP for St Albans who supported us with a Chrlslm8S fundraiser {2023- theatre e.vent held at the Abbey Theatre). Pagel 13
Citizens Advlce St Albans Dlstrict Notes to the Financial Statements - continued for the Year Ended 31 March 2024 INVESTMENT INCOME 2024 2023 U K Bank interest receivable 5,475 1,326 EXPENDITURE ON CHARITABLE ACTIVITIES 2024 Total Funds 2023 Total Funds Unrestricted Funds Restricted Funds Management Flnance Govemance costs 429,735 60 3,192 188,609 618,344 538.622 77 3,060 228 3,420 432,987 188,837 821,824 541.759 NET INCOMEI{EXPENDITURE) FOR THE YEAR This is stated after ChargIn(credIting)'. 2024 2023 Indep6ndent Examination fee Operatlng Lease charges- equipment 3,420 400 3,060 400 TRUSTEES. REMUNERATION AND BENEFITS There were no twstees, remuneration or other benefit5 for the year ended 31 March 2024 nor for the year ended 31 March 2023. Trustees, Expenses No Truste&s' expenses were paid for the year ended 31 March 2024 {2023- £0). Page114
citizens Advlce St Albans Dlstrlct Notes to the Financial Statements . continued for the Year Ended 31 March 2024 10. STAFF COSTS 2024 2023 Wages 8nd salaries Soclal security costs Pension costs 430,924 21,939 394,751 19,146 474,241 432,722 The average monthly number of employees during the year was as follows.. 2024 2023 Administration (full time equivalent) 14 13 No employees had emoluments in eXsS of £60,000 (2023: nil). The key management personnel Df CASTAD, comprisg the Trustees and the Chief Executive officer. The total employee benefits of the key management personnel of the charity wer8 £53.238 (2023- £51,117). Tnjstees received no remuneratlon (2023- nil}. 11. PENSION COSTS CASTAD operates a Group P8rson81 P8nsion Plan and it had eighteen actlV8 members. at the year ended 31 March 2024 (2023- sixteen). Occasionallywe also contribute to th& private penslon schemes of our interim project workers. The associated pension charge for the year was £21,378 {2023 £12,825). In addition to the pension charge above Is £6.000 (2023 - £6,000) pald into Herifordshire County Council P6nsion Scheme to reduce the fund deficit in that scheme attributable to CASTAD members. The Hertfordshlre County Council Pension Scheme is a multi*mployer defined benefit scheme. CASTAD no longer has any employees who are contributing members to the Scheme, but has three pensioners in the scheme. In 2017 the actuary of the H6rifordshire County Council Pension Scheme completed a triennial valuation of the Scheme as of 31 March 2016. The valuation show6d Ihat CASTAD'S deficit was £71,000 on a cessation basis, with a funding level of 710/0 at 31 March 2016. An agreemenl Is In place between the Iruslees and the Herifordshire County Council Pension Scheme that an annual deficit contribution would be paid down at a rate of £6,OCKJ annually. The deficit now stands at £40,000 (2023- £46.000). 12. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2024 Total Funds 2023 Total Funds Unrestricted Funds Restricted Funds Other Debtors 40.868 40.868 21,369 Page | 15
Cltlxens Advlce St Albans Dlstrlct Notes to the Financial Statements - continued for the Year Ended 31 March 2024 13. CASH AT BANKAND IN HAND 2024 Total Funds 2023 Total Funds Unrestrictsd Funds R&stricted Funds CAF Bank United Trust Bank Petty Cash 153,054 85,000 15,503 168,557 85,000 2gD,488 238,099 15,503 253,602 290,514 14. CREDITORS: AMOUNTS FALLING DUEWITHIN ONE YEAR 2024 Total Funds 2023 Total Funds Unrestricted Funds Restricted Funds Creditors Accruals Deferred Income 16.067 32.782 5.000 21.067 32,782 6.686 9,476 37,g79 35,305 50,348 10,187 60,535 82,760 15. PENSION LIABILITY 2024 Total Funds 2023 Total Funds Unre5tricled Funds Restricted Fvnds Pension Deficit 40,000 46,000 40.000 40,000 46,000 The Penslon Liability relates to Hertfordshlre County Council Pension Scheme whith is a multi- employer defined benefit Scheme. CASTAD has three pensioners in the scheme but no longer has any employe8s who are contributing member8 to the Scheme. In 2017 the aGtuary of the Hertfordshire County Council Pension Scheme completed a triennial valuation of the Scheme as of 31 March 2016. The valuation showed that CASTAD'S deficit was £71,000 on a cessation basis, with a funding12vel of 71 0/0 at 31 March 2016. The deficit now stands at £40,000 (2023- £46.0001 as a result of payments made in the intervening y8ars to HCC Penslon Scheme. Page | 16
Citizens Advico St Albans District Notes to the Flnancial Statements - contlnued for the Year Ended 31 March 2024 OPERATING LEASE COMMITMENTS LESSEE At the reporting end date the charity had outstsnding commiknents for the future mlnimum lease payments under nonancelIable operatlng18ases, which fall due as follows: 2024 2023 Within one year Between two and five years 133 400 133 133 533 17. MOVEMENTIN FUNDS Net movement At 31.03.24 in funds At 01.04.23 Unrestrlcted Funds General Fund 171,344 17,275 188.619 Total Unrestricted Funds Restricted Funds BEIS Cit A- MAPS Tralnee SACDC- Homelessness Preventlon Casewotl(ers HCF- RowEandson HCF- Workforce Development HCF- Employment HCF- Support for Ukrainians BCF (Luton Airport)- Training HCF-PC&C Scams Restrlctsd Funds 171.344 17275 188,619 5,127 5,648 759 20 (243) (5,127) (3,174) 1443) (20) 739 2,030 2.474 316 496 2,030 1468) 11,779 5.316 TOTAL CHARITY FUNDS 183,123 10,812 193,935 Page | 17
Citizens Advice St Albans District Notes to the Financial Statements - continued for the Year Ended 31 March 2024 17. MOVEMENT IN FUNDS {continuad) Net movement in funds, included in the above are as follows: 2024 Income 2024 Expenditure 2024 Tr8nsfers 2024 Net Movement in funds Unrestrlcted Funds General Fund 442,904 (432,987) 7,358 17,275 Total Unrestrlcted Funds Restricted Funds 442.904 {432,987) 7,358 17.275 BEIS Cit A- MAPS train88 SACDC- Homelessness Prev8ntion Caseworkers HCF- RowEandson HCF- Workplace Development HCF- Leadershio Trainlng HCF- Employment HCF- Support for Ukrainians BCF (Luton Airport) - Training HCF P&CC Scams Communities Organisations Cost of Living (5,127) (5,648) (5.127) {3,174) 55,oe1 (52,587) 77,156 (76,840) (759) (20> 1443) (20) 1,200 4,125 10,000 9,835 (1,200) (3,386) (7,970} (14,287) 739 2,030 4,452 {468) 212 {468) 32,355 (32,567) Total Restricled Funds 189,732 {188,837) (7,358) {6,4631 TOTAL CHARITY FUNDS 632.636 {621,824) 10,812 The Restricted Funds detailed above are grants received under specific, restrldive terms which may require repayment if the grant is not spent or s@rvic8 targ@ts are not m8t. HCF Employm8nt grant span th8 fisc81 years 22123, 23124. All oth8r projects were completed within this fiscal year. Pagc | 18
Cltlzens Advlce St Albans Dlstrlct Notes to the Financial Stat6m8nts . contlnued for the Year Ended 31 March 2024 18. MOVEMENT IN FUNDS- COMPARATIVE FUNDS N8t movement At 31.03,23 in funds At 01.04.22 Unrestricted Funds General Fund 142.858 171344 Total Unrestrlcted Funds R•slricted Funds BEIS Cit A- MAPS Trainee SACDC- Homelessness Prevention Cas&worker 1 SACDC - Homel8ssn@ss Prevention Casework8r 2 HCF- Rowlandson HCF- Workforce Development HCF- Employment BCF (Luton Airportl- Trainlng HCF- PC&C Scams Hong Kong British Nation81s 142,858 28,486 171,344 3,555 (120) 770 556 1,572 2.854 2.144 203 20 (903) (1,673) 468 5,127 2,734 2.914 759 20 {243) 1,673 468 Reslrl¢ted Funds 8,949 2,830 11.779 TOTAL CHARITY FUNDS 151,807 31,316 183,123 Net movement in funds, included in th8 above are as follows: 2023 Income 2023 Exp8nditure 2023 Transfers 2023 Net Movam8nl in funds Unrestrictod Funds Gener81 Fund 371,087 (349,714) 7,113 28,486 Total Unr88tricted Funds Restricted Fund8 371,087 1349,714) 7,113 28,486 BEIS Cit A- MAPS trainee SACDC- Homelessness Prevention Caseworker 1 SACDC- Hemelessness Preventlon Caseworker 2 HCF- Rowlandson HCF- Workplace Development HCF- Broadband HCF- Employment BCF (Luton Airport) - Training HCF P&CC Scams Hong Kong British Nationals 29,492 30,120 (24.385) (27,386) 13,555} 120 1.572 2,854 22.493 (19.579) (770) 2,144 78,730 2,000 1,980 825 (77,970) (1,980} (1.980) (1,068> {557} 203 20 {660} 11,873) (903) {1,6731 468 (1,855) 5,000 31,348 (4,532} (33,185) (18) Totsl Restrlcted Funds 201,988 (192.045) {7,113) 2.830 TOTAL CHARITY FUNDS 573,075 (541,759) 31,316 Page | 19
Citizens Advic8 St Albans Di8trict Notes to the Financial Statements . continued for the Year Ended 31 March 2024 18. MOVEMENT IN FUNDS- COMPARATIVE FUNDS {continued) The Restricted Funds detailed above are grants received under specific. restrictive terms which may require repayment if the grant is not spent or seNice targets are not met. The Homelessness Prevenllon Caseworkers and HCF Emplonent grants span the fiscal years 2022123 and 2023124. AI other projects were completed within this fiscal year. 2023 Restricted Funds Unrestricted funds Total Funds Note INCOME Income from charitable actlvilles - grants Donations and legacies Income from other trading activities- fundraising Investment Income 357,503 11.163 1,095 1,326 201,988 559,491 11,163 1,095 1,326 Total income 371,087 201,988 573,075 EXPENDITURE Expenditure on charitable activities 349,714 192,045 541,759 Total expenditure 349,714 192,045 541.759 NET INCOME FOR THE YEAR 21,373 9.943 31,316 Funds Transfer 7.113 (7,113) NET INCOME AND NET MOVEMENT IN FUNDS FOR THE YEAR 28.486 2,830 31,316 RECONCILIATION OF FUNDS Tota5 funds brought forward 142,858 151,807 TOTAL FUNDS CARRIED FORWARD 171,344 11.779 183,123 19. RELATED PARTY TRANSACTIONS There were no related party transactions, as defined by FRS 102, in the year (2023- nil). There were pawnents made by CASTAD to the National Associalion of Citizens Advice Bureau (CitA) and funding was secured from CitA, St Albans City and District Council, Hertfordshire County Council and Local Parish Councils. None of these bodies appoint trustees to the board. Page | 20