REGISTERED COMPANY NUMBER.. 2969165 (England and Wales) REGISTERED CHARITY NUMBER.. 1041830 St Albans District Citizens Advice Bureau Limlted Report of the Trustees and Financial Statements Year Ended 31 March 2022 cl￿zenS Advlc• St Alb•n5 District Contents of the Financial Statements for the Year Ended 31 March 2022 Report of the Trustees 1106 Report of the Indetendent Examiner Statement of Financial Activities Balance Sheet Notes to the Finanual Statements 10t019 Detailed Statement of Financial ActivitEs 20 C5tlz•ns Adv1￿ St Albans Dlstrlct Report of the Trustees for the Year Ended 31 March 2022 trustees. WIKS arè also directors of the chanty for the purtmises of the Companies Act 2006, present their res)ort with the finanaal statgments ofthe charity the year ended 31 March 2022. Tha finawal slalements coMF￿Y with the Chariti8s Act 2011. the Compan￿5 Act 2￿, the MemorandLtm and Articles of Association. and Accounting and Reporting by Charities.. Stat8mènt of Recommènded Practice applicable lo charities preparing their accounts in acccffdance with the Finanoal ReFKKting Standard applicable in the UK and Republic of Irela￿1 IFRS 1021 (￿SUed in Octotw 20191. REFERENCE AND ADMINISTRATIVE DEfAILS Registered Nam• and Company number St Abans Distr￿ Crtizens Athice Burèau Limited 9165 (England and Wales) Register8d Charity numlJ•r 1041830 Registsred ofnc• Civic Centre St Peters Street St Abans Hertfordshire AL13JE Trust••s A Bemeye P Brewstor J Burfey S Cal(￿e A Campbell G J Comninos D Dimov C Phillips R Solomon J Van S¢hi8 S Yexley Ichwrl (Treasuwl Representatlv• of St Albans Clty and Dlstrlct Councll on the TrustM Board Councillor Sine8d Howjand. Company S•cr•tary J Burtey Independ•nt Examiner Mercer & Hole Steve Robinson FCA Gloucester HoL￿e 72 Lor￿On Road St Mbans Hertfordshire AL1 1NS Pagel I Citizens Advice St Albans Dlstrlct Report of the Trustees - continued for the Year Ended 31 March 2022 Prlncipal Bankèrs CAF Bank kn"mtted 25 Kings Hill Avenue Kings Hill. Wesl Mallir Kent ME19& The trustee5 have complied wth their duty las d8fined by the Charities Act 20111 to have due regard to guidance PLtblished by the Charity Commission. STRUCTURE. GOVERNANCE AND MANAGEMEMT Governing document The charity is a company Ipnited by gua￿￿tee, as defined by Ihe CoMpan￿S ACE 2006. governed by its Memorandum and Articles ofAssoc1at￿. Trustees arè directors under the Cornpanies Act 2006 and Members in ac¢oriJan¢e wrth the Memorandum and Artides of Association. It is regISte￿d as a charity wth the Charity Commission. Recruitment and appointsnent of nèw trustÈÈS All directors of the ¢ompany are also trustees of the charity I"CASTAD"l. There are no other trusl¢es. The maximum number of trustees shall ba frft&en and the minimum four being eiÉheT appointed at the annual general meeting. nominated by rnember organisab'ons or co-opted by the ttust8e board. Each appointm8nt of a cwpted or Mminated trustee shall be made al an or(Jinary m￿ting of the trustee board. The diredors and tsustees vA)o seryed during the year were: A Berneye P Brewster J Burtey S Caldweti A Gampbell G J Comninos D Dimov S Hid(intx)tham IRetired 0&10120211 C Phillips (Twsuw unkn"12210212022 when temi expired) R Sokjmon J Van Schie S Yexley (Chair from 22102120221 (Chair until 2210212022 vthen term expired. Treasurgr from 22102120221 Inductlon and training ot new Trustees Newly appointed trustees undergo a comprehensive inductM)n induding observing the advisors inlerwewng clienis, attending a range of r8wlar service meetings and are regularfy circulated with infomi8tion regarding their legal O￿￿jaIl0nS and offered traTrning ¢y)ur5es. Organlsational structure are an independent organisation l)ul ￿ are members of the Nati￿81 A$s(￿tIOn of Cilrlens Advsco Bur8au {CilAI al￿ our service is audited and supw)rt9d ty Ctt Wlder network We are linked wJntrywKlè. Anorrymiyed irKfTridual casos. wh8re a for improvement is identified, are submrtted by staff and volunteers to CrtA to wniriblrte to a body of research evidence. This is thèn usad to campaign on arKwnalies in the practices of govemmenl aF￿ other essenl'd service providers. Page12 Citizens Advicè Sl Albans Dlstrkt Report of the Trusteos - continued for the Year Endod 31 March 2022 Related partiès We work with St Albans Cty and District CwrKJl. Hertlordshire Cr*Jnty CourKxI, l(A¥n and parish councils. all of whom contribute to our furKling. St ￿banS Cty and Di%tn¢t Cwncil has 8 representatNe on the Board btrt none of i)ur funder5 have appointed Trustees to the Board. We abo enjoy a w(x*ing relath)nship with the local Strategic Partnership, tst￿r thal Citizens Adv￿ servi￿$ (LCAI in HertfordshKe arKI the Herts Consortium of LCA. We shar8 (yjr Civic Centre base wrth AdvKx Hub partners induding Communities 1st st Albans and Hertsmere, St Mbans Community Bank, Women's Oulreach & Herts Asian Womerh's A$s￿lation. Risk management General ThB tnjstees l)a¥e a duty to hlentrfy rèv￿ the r￿kS to whth the ch￿ty ts exposed and to ensure appropriate controls afe tn place to provvje reasonable 8ssuran¢e against fraud and error. Ouring the year the trustees revEvHI arvj ur*Jated the kYcNxs of 8ssessiNJ. documenting and dtswssing the identsfied risks to the cwganisation. Thè trustees have Insuran￿ cover to cope wth most evenbjalities. Risk assessments are carried out on new projects. Improvernents to facilth"8s have been impletnènted and reviews made to procedu￿ ¥there required. We are rea&suwl that thgse pr(￿￿ were put in place to grgat effect as we managed Ihe impact of Coronavirus on the service. Infomiation assurance The trtSStee board has approved a n8w informatK)n assurnn¢% strategy. having identified the risk presented by signfficant afflounts crf dI￿t data W. An InF0m￿tIon assLtrance mantyement team exists to ensure the confidenli8ltty, integrity and availabilty of all cojr senstfve da18 assets is maintsined to a level ¥thich is consistent wth the requirements of our dients. our fund$￿ and our strategic partners. The charity airns to achiave an appropriats l&vel of compliance lo thè Oala Protection A(1 tha Cabinet Office's Se(x2rity Policy Frawework and to industy best pr￿tSCe. as defined by ISO 27C¥)O series of stsndard& Response to Coronavwus We are happyto rerKxtthatthe ServKe's res￿nse to the Coronavirus was qY￿kand effiuenl withthe Business Continutty Plan invoked on March 2￿20 aThY ty M8r¢* 24th 2020 ￿l￿t services wer8 0￿rat￿l by stsff ar volunteers working from ￿Me. DLEring Ihe o)urse of the following 2 year5. we continued to offer advice to the districl on the full breadth of d￿rtts. tssues, Ilexing our worknng practices as govemrnent gu£dance changed. Client numbers dipFed by only 12% during the year 2021 but in the (xjrront yèar exceeded 10,000, our h•Jhesl ever. Training of exisling staff and volunteers ThW)ved online the new intskes of voluntee (¥)T¥wleted a full training cyde. Fur¥Jraising ￿ntin11￿. securing project grants and ensuftng we were able tr> apply for the Covid related fvnds made available to charities. Fa(￿face Ses￿On$ vthKh were t&mpordrily suspended, have AOW k¢n re￿Stated. ￿bert with lewer se&8k)ns currenuy awailable. OWECTfrfES AND ACTivmES Objoctiws and alms The charity is constituted as a company limited ty guarantee. arKI is theroforo govemed ty 8 momorandum and artides of assoualion. The charity's obièct and its principal actiwty ¢xH)tinuès to be to benefft the public ty the prov5sion of an inlormatiDn and advice sww(* wtth the main (KMet in St Ajbans and outre8¢h prowsk)n in other venues within the district. The charity is organised so that the truslees meet regLdabty to provide effective govemance. overs*Jht and SUP[￿ relat[￿ to thè organisation's affairs. The Chief Ex￿￿ti¥& manages the day-lTrday operations of thè charity. We afe extremely gryaleful to the staff and Its many volunteers for their o)nthbution lo the working ol the chaiity. P¥g¢13 Clt12•n$ Advice St Alban$ District Report of tho Trustees - continued for the Year Ended 31 March 2022 Volunteers The majority of our 95 voluntews conkn.nued to gNe their time gener(MJsty by WOTking from home during the Coronavlrus pandemic. The value of volunteer time donat8d this year has been calculaled as £875,157. Th9 comprehensNe, ¢ompetenc&based training reprv6ents a heavy investment of t￿th the organisation's resources and the vdunteers, and er￿rgEs. After intbal trainirrfJ in theory, volunteeo gain in knowledge and 8xperience whilst they arè seFvirTrg dients. suprx)rt8d an(1 supervised closety, untsl achieving their certificate of competence. They are supported regular individual revièws and in thèii continuing professional dgV91opmenl thereafter. The cbss of ￿ joined in January and have trained in person. ACHIEVEMENT AND PERFORMANCE Charitsble acttvltl•s The trustees consider that the perforniar￿e of the chaIty this year has been outstanding, particularfy given the ongoing challenges presented by the C(xonawrus r8strictions. We recorded an 9xcess of iftcome over expenditure of £57,89712021 - £9.7031. Demand fo¥ CASTAD'S a(fvice services continued during thè Pandem￿ and we have dealt wÉth 10,065 dients12021- 8.171) covering ovèr 21.866 different issues {2021 - 20.062). We have tesurned some fa￿t1￿ce service with dients but conttnuè lo off8r othor rnulliple channels for cl￿ntS to access hdp remotely.. Local phone appointments,. emails,. A¢fviceline. a collaboralivo venture belween all Herts Cit A.. setf-help thr￿jgh the pUbl￿ty available websrte at wAw.citizensadvin.?.nr( ,' and, Cil A Webchat. These multiple thannels of access for dients assists us to serve a diverse group of clients ranging widely in agè, etrr4city and disability as we strive to help all communrtres wrthin the district th their varying neèds. We wish to gtvo th8nks parttcularty to fijnders who helped us with the direct and indiiect costs incuffed in iunning the Servi￿ from the homes of staff and volunteers and also to staff and volunletrrs who rose to the thallenge. Grants from SACDC of £16,848 helped us to fund a n8w hybod delwèry model, resumiw a face-t￿f8Q￿ semce whilst conlinuing lo offer all other reJrKile channels. We arg also pleased to have taken the opportunity to pawticipate in the Kickstart scheme to provide training and work experience to 3 your4J people. Citizens Advi￿ conducled researth into ￿ impact oftht¢* usir¥J New E￿)noMy. an HM Treasury approv&Y fi￿an￿al m￿ellIng tool. to ptace a value on thè itnpact ot our work. (The Value of th& Cibzens AotrKe Service." Our Imp8cl 2014/15 and M¢MJeifing Ihe Value of the Cthzens Ad￿L8 Technical Annexe (2014). Availablè at= 44JNVNV.neitrecor..om manchesler.com ). This anaty￿S has shown Ihat for every £1 invested in St Abans Citiz￿5 Athice rn 202012021 w6 generdte £6.78 in fiscal beneftslsavings lo govemmenl e.g.. out of work welfare benefft payments); £43.41 in vrider Publ￿ bet7effts le.g., the value of volunttrer hours of seryicel and £19.61 in financial b8nefits to individuals {e.g., debts written off. ¢on5umer problems resolved, we￿are benefits claimed). This compare5 extremely favoUrab￿ wth ¢x)Thpar8ble national 8veT8ge impact figures of £1.94, £13.36 and £8.35. The service grateful for all of the grants and donatK)ns it receNed. Among othef5, we had continued support from St Albans Cty arKI oistn.ct Council. Harpenden Town C¢xJn¢il. Hertfordshire County Council, St ￿banS Oiocese. Whèathampstead 8nd Redboum Parish Covrrils. Citizens Advice (for Energy Advice, Universal Credit Help to Claim: WebchaL ExparKling Read) and Money knice and PensK)n Service Traln80 funding), Hertfordshire Community Foundab"on, St Albans Fund for the Future aThJ ComtAJter W￿rd. CASTAO would not fUnCt￿n wrfh(xrt Ihe hl￿ amount of time and effort given by many individuaLs. Wè would like to publrcty thank thèm their vahjable (x)rttribulion. FundTaisln9 a¢tivities Fundraising aclNits"es on OUT ￿haIr resulted in an inwme increase to £4.431 12021- £4721. We will also benefit next ye8r from an exiensive range of furKlratsiny undertaken during the year by Stort Valley Rotary Helping Herts. The trvst8e5 rwnise the Imp￿anCe that fijndraising brings tr) thè organisation as 8 me8ns not onty of financial gain but of awarenèss of CASTAD'S charrtable status. Pag¢14 citizens Advlco St Alb¥Ds Dlstrlct Report of the Trustees - continued for the Year Ended 31 March 2022 FINANCIAL REVIEW The thaTitls income forcLYe and woieL* 5ervw imas&J to £543.319 from £415,910 in 2021. Thg IrLtstee5 vary appreck9tivè that St Albarts City and Du8tn"rt Cwncl continu￿1 their financial support, with the Gore grant an(1 the money advice propctfrjnding. AddrtK)naMy, dvrirvJ year, we successfully apPl￿d for projecl fvnding from St Abans City and tlstri¢t Councsl for The Heathy Hub. C(ynmunity Grant and both the renevKI ofthe wsting Homeless C8sewofker alryMI8 an addibcnal worter ir¢cre￿ng days. H8rtfordshire County C￿JnO1 w0i￿ts relalwj lo Crisis during the year and provided additional gTanls to help dients in part￿lar n8&J durirvJ ts paThkn￿. We are al￿ gr*efiJl to local county counctlloT8 for Ihair supm frorn LOc￿ty Budgets. We 8rÈ happy lo hava deveknpgj mulually tenefiLaal rd01K￿Sh￿S wilh 0th8r fttnder5. Partlcularfy with Hertford5hire Communty Fou[Kj*K￿. throwJh vthom we were granlgj.. a 5th year Graham Rowlandson Foundation for Disabilty Benefrts AdvKe of £98.720 covering sixleen months, whth w8 delivered In partnership with five other Hertfordshire Citizen Advi￿ Seryices., Ihè continuation of the St Albar¢s Fund for the Future., EmFAoyment adv￿., &Jpw¥tfor the dinicalty y￿A¢rabLe. Money Makes Sense: IT and Broadband Otsr fvnders indude P￿t Code Lottery It￿1￿j debt). Awards AJI (young volunteers). Bedfordshlre Communty Fund LLrton Airport near nelghtrfXJ￿ 1trginiThJ). Hertfordshire ProtectDn Board Isopwell community), the Departmentfor Levelbn9 Up (HO￿ Kor¥3 Britssh Nah"on￿$>. Pavyer Trust and Btandford Trust. Reserv8s poIIcy As the nature and d￿￿Sty of0wfth￿lng evolved the trustees have r8vle*ed the reservas pc4Ky and ¢ontinue to believe that we shoukl aim to have reserves thg aW￿dIent to tsventy weeks expen¢Jrfure in unreslrided fl￿￿$ 138%). T￿￿te8$ beli8ve that Ihis 3¢xurately rel1￿ the ekpsed from applicat*)n for funding to receipt offunding as our Teliance securing larger numbers of smaller vallte income streams has increased. Al 31 March 2022 reserves represent81129%12021- 20%) of antI￿pated expenditure for the followsng year. At the year end, unresln.cled reserves rose to £142,85812021- £90,536). whilst this r6 below our policy, we have seen a signthcarrt ytar•on-year improvement. We have Unrestr"d￿ cash at Ihe end of the year of £225,003 equivalent lo 46% 12021 48%) of an￿cIPated Oxkwditijre. The d￿9rance behveen thése positions is our long-temi liatilty to fund p￿￿10n dsfioL FUTURE DEVELOPhlEKrs Our kèy pri￿ty Twnains thè piovis*)n of ongoirwj thice to the ciiizerrs of, or ¢onnect&J to. St Abans District. As det￿led aLy)ve we have been able to continue wr service to the community during thè Coronavirus lockdowns. The Strategy and Govemance te￿1 as well as the trustee tsjard wll c(xrtinue to examine external InflUen￿S and Ih81r likely future impacts on thè ￿r¥le¢. It wil. examine the best way of reaching our dients, what impact of the Coronav7rus and the increasiThJ cost of INITYJ ts haMng on the nature of dient issues and client demographics. The OFEf8ti(A)s team will ￿ntinue to consider best to deliver a new blended seTvice of both face-trpf¥e swvKes a¢¥￿K10 am other than￿ sn a m8nr* ¥¥hth works for dients. staff and vdunteers. We are pleas&J that w& have ccffllinued to rwil trabL SUPWrt and value ow vokjnteers and staff, alb8it remotely, and this w￿1 be a key prx)nty during the coming year. We also omtsnue to fows on OUT attempts to bring in diverse project fundH)g to ensure we ¢yJnts"nue to provK1¢ our serwks lo the dtslrict. and proactivoly wnanage and f0￿caSt our cash and reserves. We hx* fc*ward to what wll ba a challenging year but ar8 confident we w￿1 continue to bg SLrcessM. Pa8e15 ¢it•zens Advl¢o St Albans Dlstrlct R•port of the Trustees - continued for the Year Ended 31 March 2022 STATEMENT OF TRUSTEES, RESPONSIBILITIES The trustees (who are also the directors of St Mbans District ctb.zens Advi￿ Bureau Limite(I for the purposes ol company iqwl a￿ ￿SponSible for preparing the Rewrt of the Trustees antj the finanual sta18n￿lS in acc[￿dan￿ with applr4ble law and United Kingdom Generdlty AC￿pted Accounting Practice. Company law requires Ihe trustees to rw8re financial stat8wwts for each financial yèar wh￿h give a tNe and fair view of the state of affairs of the charitabl8 wmpany and ol the irwming resources and applic*ion of resources. induding the income and exp8ndilure. ol tr￿cl￿￿table company for Ihat period. In preparing those financial stslements, the trustees are required to.. se￿1 suitable accounting aThJ thÈn $PFty them COrtsi￿enty,. obseN$ the and prirriples Ihe Charity SORP12019 FRS 102): rnake judgements arHJ esb"matos thal are reasonable and pwdent,. state whether applicable accounb'ThJ stsrthrds have been followed. subject to any matèrial departure disek)sed and explained in the finanaal statements., and, prepare the financial ststements on the goiro concern basts unless it is inappropnate to presume that the tharrtablé ￿rnpanY ￿11 wntinue in tMJsinesS. The trustees are responsible for keeping pwper ac£ounling records whrth disdose with reasonable accuracy at any tin￿ the financial positK)n of the charitatAe company and to enable thern to ensure that the financial staternents comply with the Companies Act 2006. They are also responsible for saf•gtJarding the assets ofthe charitable company and hènce for takirvj reasonable steps forthe prevention and detection offr4ud and other irregularthe¥. INDEPENDENT EXAIAINERS Following the Board's decision to take advalltage of the audil exemplKJns made availatAe to them in the Chanties and Company Acts and to elect for an independent ex8n7ination of the accounts rather than a full audit, th8 trustee board apFM)inte(l Mercer & Hole io ata as Independent Examintrs. They We￿ rè-appointed as IndepeTrJent Examiners at the last Annual General Meeting and will k proposed for re-apwintment again at the 2022 Annual General Meeting. ON BEHALF OF THE 80ARD: A Campbeil - Directorar￿ Chair of the Bowd of TTUStees 11 2022 Pk&Te16 Cttizens Advice St Albans DiglTkt Report of the Independent Examiner to the Members of St Albans District Citizens Advirn Bureau Limited l Teport to th& charity trusteès on my examinatK)n olthe fi￿¢181 ststsments ofthe r￿panY forthe ye8rÈnded 31 March 2022 whKh ara set ryjt on pages 1 to 19. R￿POnSIbl11t1•S and basis ol rnp( As the tharity trustees of the company (and also Fts dire¢tixs for the purposes of company lawl you are resp(￿$¢ble lor the preparation of the finarKy81 statements in acc(*dance ￿ the requirements of the Compan*s Act 2CX)6 {￿e 2￿6 Acy). HaviFYJ Satisf￿ fflysdfthat the )knarK#al slatements of thè conwany aFB not required to be 8udtted under Part 16 of th8 2006 Act and are 81￿Ible for independent examination. I rEp￿t in respe(* of my examinats.on of your company's financial statements as (xrried OLrt under 5ectK)n 145 of the Charibes Act 2011 Ilh8 2011 Act'l. In carrying out my examin8ts.on I have fOll￿*￿j the Directions gNen by Ihe Charity Commission under Sectson 14515}Ibl of the 2011 ACL Independent examinerf$ $talen￿t Sinc8 thè company's gross income exceeded £250,OOD your examiner must bè a member of 8 1rt)dy listed in secth)n 145 of the 2011 ACL I confirm that l am qualffied to undertako the examinat1￿ because l am a member of the Institute of Ch8rtered Ac(¥yJn18nts of ErwJlarxl and Wdes. which is one of the list*J tKMlies. I have COM￿et￿j my exarninalioft. l Confirm that matters have (a)me to my attention ¥) o￿nection wtth the exarninat)on gNin9 me c8use to believe that in any malerial res[￿￿. accountirvJ rE¢￿dS not kept in respect of the ojnpany 8$ required by ￿tion 386 of the 21M)6 Act.. or the financial ststements do not acc(¥d with those records.. or the financial ststefflents do not comply wilh the accxJuntsn9 requirements of section 396 of th8 2006 Act other than any require￿Ent th* the ElnanLxal stst&ments give a 'tru$ and fair Y￿. whth is not a matter cor15idered as part of an ￿jependent gxamination: or the financkql statements have not been prepaed in acCOrdar￿ th the methLhJ$ ano prinC￿p￿ of the ststemenl of Re¢ommended Practi￿ for acr￿jn￿ng rewting by t*arities applicablg to charities preparing their financial stslements in accor(lance with the Financial Reporting Standard applicable in the UK and RopublK of IrelarKI IFRS 1021. I have no o)ncems and have cmie acmss no olher matt￿5 in Connection th8 èxamination to which 8ttenb.on should be dr8wn in this rekmyt in order lo enai49 a proper undw5tsnding ofthe fin8niaal Statements lo be re8ch8d. Steve Robinson FCA Mercer & Hole ch8rta￿dACGOUrf&rt$ GlouceslerHousa 72 London Roal St. Albans AL1 INS 27 Zo3Z Date P8g¢17 Cltlzens Athiice Sl Albans Distr5ct Statement of Financial Activities {including income and expenditure account) for the Year Ended 31 March 2022 2022 Total Funds 2021 Total Fund5 Unyestrlcted R•striet Funds Funds INCOME Income frc*n ch8rit8ble actlwt￿- grants Donations and Legacies Income from other ad]v￿e9-1UndrdL￿g Investment income 308,203 14.729 4,431 21 235.116 543.319 14,729 4,431 21 415,910 4,715 472 60 Totsl Income 327.384 235,116 562,500 421,157 EXpEND￿uRE Exp8ndilure on c*aritable acts￿be5 272.826 231.rn 504.603 411,454 Totsl Exp•nditur• 272.826 231.ni 504,603 411,454 INCOME FOR THE YEAR 3,339 57.897 9.703 Funds Transfer 16 12,2361 2.236 INCOME AND MOVEMENT IN FUNDS FOR THE YEAR 54322 5,575 57,897 9,703 RECONCILIATION OF FUNDS Total funds brought fonvard .536 3.374 93.910 84.207 TOTAL FUNDS CARRJED FORWARD 142.858 8,949 151,807 93,910 The ststement of financ￿￿ acbvilies inthdes all gains aNJ klsses reo)Jnised in thè year. All income and expendi￿re dwive from (xjnlinuing activiti8S. Separate fijnds split for the comparative are shown in note 17. Page18 Citizens Advice St Albans District Balance Sheet At 31 March 2022 2022 2021 Totsl Funds Funds Funds Funds Note CURREMT ASSErs DebtorE Cash at bank and in hand 12 46,798 272 687 22,189 259 314 47 51,122 319,485 281,503 CREDITORS Amounts falling due vthhin one year 13 173.S)5) {42.1731 1115,678) {132,593) NET CURRENT ASSErs 194.858 8.949 203.W7 148,910 PENSION LIABILrr 14 (S2.&J)I 152,0001 155,000) NET ASSETS 14858 151,807 93,910 FUNDS OF THE cHAR￿y Unrestricted Funds- General Unrestricted Funds- Designated 16 142,858 142.858 86,536 4,000 Unrestrithd FuThJs- Totsl 142,858 142.858 90,536 Restrlcted funds 8.949 8,949 3.374 TOTAL CHARITY FUNDS 142.858 151.807 93.910 For the fi￿ar￿181 year ending on 31 Mwch 2022 the (xJmp8ny ¥ras entitletl to 8xempti¢m under section 477 of the C¢)mpanies Act 20[￿ relaliTrJ to small companies. No members have requireil the company to obiain an aLKlit of its fin￿e￿91 slatsmgnls for the year in qUeS￿n In a(xordance section 476 of the Companies Act The directo)rs acknowledge t￿r resFonsibilty for o)mFJwng with the requirements of the Aet with respect to accounting records and the preparation of finan(xal stalements. These financial stalements have been Fryared in acujrfance wilh lh8 pmmsions appl￿ble to ¢Mipanies subject to the small Compan￿$. wime and in a¢c(Kdance with the Financ￿1 Reporling Standard IFRS 1021. The firkincial statements were apFwv&J by ts Board d TnLSte8s on27 W•pknt022 anil were signed on its behalf by.. A Campbdl- Director and Chair of the Board of Truste8s Company number.. 2969165 (Eng18nd and Wales) Page19 Cltlzens Advi￿ St AlbaDS District Notes to the Financial Statements for the Year End￿ 31 March 2022 AccouNfiNG POLICIES Base of preparation note The financ$81 slatements have been prepared in 8¢yx)tdan(s with AC￿1￿￿.￿9 and ReFM)rting by Charities." Statement of RecommerKled Practth app￿cable lo charib.es P￿paring their 8ccounts in accordance with the Financial Reporting Stsndard applicatAe in the UK and Republic of Ireland IFRS 1021 lissued in October 20191- Icharittès SORP IFRS 10211. and the r￿Uirements ol the Companies Act 2006. The financial Stst￿nts have been rounded to the nearest £. Citizèns Advice Sl Albans Di8tri¢A m8&ts the definition of a publ￿ bènèfft entty undèr FRS 102. Assets and liabilities are initialty re¢(¥Jnised at histryical cost or transaction value unlèss otheThvise ststed in lh8 rethant aco)unting pclicy notelsl. Going Concern At the time of approwng the financwl staterrents, the Iruslees have a reasonatAe expeCta￿n that the charity has adequate resources to continue in operational existence for the foreseeable luturo. Thus. the trustees continue to adopt the going concem basis of accounting in piep8ring thè financial stale￿8nts. Thè charty continues lo operate irs an environment of uncertainty assoaated with the current economic climate. The trustees arKI mawement a￿ continvously mon(loring the situation and are confident that they Ikgve thè r&S￿r￿S to deal the changing (ircumstances for the foreseeabl$ fulure. Income hjl inwme Ss included M the Statement of Finanual Activitses when th9 Charity ts1gJally entilled lo th8 irthme and the amoLtnt can be quantified with rea50naNe ￿tur8eY. Grants and Donatlons l income is ￿¢{￿Jnis￿ tx)¢e the charrty has entillèment to the income. f( is probalje that the income will be received and the amount of the income receivable can be tneasured reliabty. Grants and tknnations are recognised when the Trust has b￿Tr nobfied in wribng both ofthe amount and setuement date. In the event that a grant ￿ (k)nation is sut¥-eci to conditK*ns that require a 18vd of perfom)ance befo￿ the charity is entiued to Ihe fvnds, the ino)me is deferred and not recognised until ether those (xjndrtions 8r8 fulty fflet. or the fuffilment of those condthons is wholly within tho control of the charity and it is probable that those o)nditions will befulfilled in the ￿pOrtIng p8rK)d. Lagacy gifts are re￿n￿Sed on a case by case basis following the granting of probate when the admini5tr3torlexecutorfor the estate has communtcated sn wrtttng both the amount and setuement dale. In the event that the grft is in the form of an asset olherthan cash ora financk21 asset irad&J on a r￿Ognised slo¢k èxchange, recognition is subject to the value of the gill being reliabty measurable with a dègree of reasonable accuracy and the trtle lo the asset hawng trRen transferred to the d)arity. Interest receivable Interest funds held on deposit is induded when receivab￿ arKI the aTnount can be measured Telia by the ¢*arty". this ts n(malty utM)n nOtifi￿1￿)n of the interest paid or payable by the B8nk. Expenditure Expenrtrtu￿ i8 a￿Inted for on an 8cwals arKI has been classffied under headir¥Js thal aggiegate all ¢ost related tr) the (2tegory. Where ¢osts eAnnot be directy altributed to particular hÈading8 thèy hav8 bèen al[￿ted to activit￿ on a basis consistent with the use of resourcos. Allocation and apportionment of costs Cosls are allocated to the fLmd to whith they relate. V1he￿ the u)sts r818tè to one or more fvnd they have been apportioned on the basis to best rellect the frJThJs corThned. Opèratlng Leasès The thanty classrfies the lease of printing equipment a5 operating leases: the tide to the equipment remains wth the lessor and the equipment i% rètAac8d every S years whilst the ecoThJmic lrfe of such equipment is nomwlty 10 yea￿. Rental charges are charged on a straight linè basis over the term of the lease. Pagel 10 CKlzens Advlco St Albans Dlstrlct Notes to the Financial Statements for the Year Ended 31 March 2022 ACCOUNTING POLICIES leontlnw Taxation The charity exempt from tax on Its charilatle acbvitie5. Fund accounling Unrestrided fvnd5 can be in ac(3Jrdance with the ￿&table Obl￿e$ at th& disuetion of tho truste Reslricted bjnds can onty be used for p8rtKaJlar ￿stil¢ted purpc68s v*ithKn the ￿'ects of the charity. Resirictions arise when by the dorw or wh8n funds are raised for wticular restricted purFM)ses. Further explanation of the no￿re aMI purpose ol fund ts I￿4￿8d bn the not$$ to the financial stalemertts. The charity ceas8J to pathp*e in a group defi1￿￿ benefits p8nsion scheme provKling benefits based on final pensionable pay on the retirement of Ihe last member durFng the year to 31 March 2012. The assets ol ihat scheme are held separately from tlv)se of the chanty. Full provision for perlsion defiThl Itability on a cessai¥)n t)8gs IHS been ￿0v￿￿O￿ for aTrJ payments rnadè to th• scheme ar8 usèd lo redu¢& that Uability. Thè d)arity operates a Group Perts#)n Plan. c(￿trIL￿rt¥)nS are ctrkqrged in the year in wh￿h they are payable. lrncoverable VAT Expenditure is Sh￿ in the Finan¢￿ Slaterrenls indusive of Ihe assoualed VAT. D•btors Trailt and other debtor¥ aro r8(y)gnts&J at the sedlom8nt aft￿nt due after any trad& discount offered. Prgpayments are vall￿￿ al th8 an￿nt prepaid afier takiryJ 8¢¢ounl ol any trade discounts due. Credltors and pr¢vlslons Creditors and provisions are re(wni9ed vrtwe the company ha5 a present ￿E￿ation resL￿ting from 8 past event that will probably resuh in the transfef of fvnds to a third party and the amount du4 to s&tde Ihe obligation can be measu￿1 or estimaled rdiably. Creditors aTrJ provisions aro fKmally Tecognised at their settlement amount after aHowirrfJ for any trade discounts due. Flnanclal Instrnments The charity only ha$ financial assets and finanoal liats.1￿.es of a kind that qualfy as basic financial instrumènts. Basic finarKial iEtslwments are initially recognised at tranS￿tIOn Y￿ue and subsequentty measwed 81 their setllement value. LEGAL STATUS OF THE COMPANY The ¢fk8rity is a company limried by guaraTrte8 and has no share capital. In the event of the charity beiThJ wound up, the liath'lity in respect of th8 guarantee ts limited to £1 per member of the ¢hanty. Pagel 11 Citiz?ns Advlc• St Albans Dlstri¢t Notes to the Financial Statements for the Year Ended 31 March 2022 INCOME FROM CHARITABLE ACTiwllES- GRANTS 2022 Total Furxls 2021 Total Funds Futxts FuThJs Grants Other T￿Ipts 308.203 235.116 543.319 415.910 235.116 543,319 415,910 Grant income in the currènt year indudes £53.333 rece￿1 on behalf of five other Citizens Advice services with ￿SpeCt to the Graham RO￿andson Disability project and £12,020 on behalf of one LCA and The LNing room with respect to thè Money Makès Sense Project {2021 - £25.000. five other Services}. arnrNJnt has akn been induded in tharilabl& exper￿lit￿re. DONATIONS AND LEGACIES 2022 2021 t)onatk)ns 14.729 4.715 Indu(1￿ in donations is £g)O from cath￿traI & Abbey Church of St Abans, £1.000 from Arnold Clark. £5,000 from ING, £5(K) Parish of HarpendÈn St Nicholas Church, £1,000 frorn Tesco Groundworks UK arKI a generous privale dDnation12021- £1.(￿ from Cathedral & Abb8y Church of St Albans, £1,000 Irom the High Sherrff, £500 Tesco GroLtndworks UK, and £300 from Mair Adams). INCOME FROM OTHER ACTMTIES 2022 2021 Fundr815ing events 4.431 472 This in¢ome relat8$ to events I%rr￿d out during Ihe Mayoral year of Councillor J Smith who selected Us as a beneficial charty. Last year we were unable to undertake our usual fundraising activit4es as a r&sufi of the ￿$t￿CtiOnS in place to reduce the spread of Coronawrus. We hope to resume these when circumstsnces p8nYtrt. Pagel 12 Cttkens Advlce StAlbans Distrlct Notss to the Financial Statements - continued for the Year Ended 31 March 2022 INVESThIENT INCOME 2022 2021 U K knk intorest receNable 21 60 EXPENDrruRE ON CHARITABLE AGfMnES 2022 Total Fund$ 2021 Total Funds Unrestricted Restr¢teO FU￿1$ Funds Management Finance GovemarKe ¢J)sts 271.IXK) 231.￿17 $02.S)7 409.755 1.730 270 272,826 231.777 504.603 411,454 NET INCOMEIIEXPENDttUREI FOR THE YEAR This is stated after thargintyltxe(IltirYJl". 2022 2021 Independent Exafflination fee 0￿rating lease tharg&8- proFety OFw8ting leas8 Income- Pfoperty OFwating Lease tharges- 2.000 1.630 11,737 111,7371 400 400 TRUSTEES. RE￿JNERAT10N AMD BENEFrts There were rto tr￿. renwjneratth or otrw tfj￿fits for the year ended 31 March 2022 nor for the year ended 31 Mw¢h 2021. TTu$ts¢$' Exp•ns8s No Trustees. expens85 wgre pald fL* the year entsj 31 March 2022 {2021- £15 trustee cost re￿Very d8iml. Pagel 13 Citizens Advice Sl Albans District Notes to the Financial Statements - contlnued for the Year Ended 31 March 2022 10. STAFF COSTS 2022 2021 Wages and salaries Sou81 seujrity costs Pension costs 352,531 18,001 15.135 312,571 13,893 12.917 385.667 339,381 The average rnnthty number of er￿$YeeS during the yeai was as folk)ws'. 2022 2021 Administration (￿[1 equNalgnt} 11 No ern￿oYeeS had emluments in excess of £60.OCQ12021: nil>. The key management personnel of CASTAD. ojmprise ts Tnjstees and the Chief Executwe Officer. The total employeé benefits of the key management personnel of the chartty ware £49.58812021- £48,114). Trustees re￿Ved no remunerabon {2021- ndl. 11. PENSION COSTS CASTAD operates a Grwp Pe￿onal PensK)n Plan and rt had sixteen active memberB, three Inactive membèts and 2 claimants at the year ended 31 March 202212021 - fifteen, two and Nvo respectively). The assocAated pension charge for the year was £15.13512021- £12.9171. In addttson lo the per￿lon (tsrge aLK)ve is £3.000 {2021 - £3,01)Dl paid into Hèrtfordshire County Councsl Pension S￿￿rne io reduce ts fund deficil in that scheme attributable to CASTAD memkrs. The Hertrordshiré County Counal Pension Scheme is a multiemployer defined benefit schemè. CASTAD no longer has any èMpk)Y￿ are contrilxrting Mernbe￿ to the Scheme. but has three pensK&ners in the scheme. In 2017 Ihe acbjary of the Hertfortshire County Counul Pension Scheme ¢x)mpleted a triÈnni81 valuation of the Stheme as of 31 March 2016. The valvation showed that CASTAD'5 deficil was £71.OtXl on a cessatN)n b8sis. 8 fvnding level of 71% at 31 March 2076. It was agreed ￿tween the trustees and Ihe Hertfordshire County Council Pension Scheme that an annual deficitcontrQxJlion would be mad8 based on abiltyto pay which was expected would bè at least £2,000, with twstees assessTrng their abilty to pay more In the ktter part of each financial year. In each of the last four years a vduntary additM)n81 £1.000 was paid into Ihe scheme and il is our intention to conlinue Eo do so until a legal repayTnent plan is in place. The deficit now slarKls at £52,00012021- £55,000). 12. DEBTORS.. AMOUNTS FALUNG DUE IhTfHIII ONE YEAR 2022 Total Funds 2021 Totsl Funds Unreslficted Rostride Funds Funds Other Debtors 43.360 3.438 46.798 22.189 Page | 14 Cltlz•ns Ad¥lc• St Albans Dlstrlct Notes to the Financial Ststements - continued for the Year Ended 31 March 2022 CREDtrofts: AMOUNTS FALUNG DUE WtTrllN ONE YEAR 2022 Total FurKIs 2021 Tolal Funds unrestric￿ Restsicted Funds Funds Cwe(Iltrys AccnHIs Deferred Income 9,117 34.664 71,897 38,034 37,246 57,313 34.664 73,505 42.173 115.678 132,593 1& PENSION UABILir 2022 Total Funds 2021 Total Funds Unrestrkxed Resiricted FuThts Funds P￿sk)n Deficit 55.000 52.000 55,000 The Pension Lsabiltty relatestoHertfNdshtre c￿jnty Cwn(il PwsKJn Scheme whid) is a multi*mploygr defined benefit scheme. CASTAD has three ponsi(x)èrs in the scheme but nolonger has any employees who are contril)uting members to tho Sd)eme. In 2017 the actuary of the Hertfordshire County Counc Pension Scheme comFAeted a trienn￿1 valu8ti¢)n of the Scheme as of 31 March 2016. The valuation showe(I th8t CASTAD'S de￿t was £71.[￿ on a cessatN)n basis. with a funding level of 71% al 31 hAarch 2016. The deficit n(M stands al £52.(X)012021- £55.IMI as a result of payinents made in the intervenir*J yèars to HCC Pension S(theme. 15. OPERATING LEASE COMMITMENTS LESSEE At the reporting end date the charity had OLEtstsnding commitsnents for the future minimum leasè payments under non•tKeltable coeratiry leases. which f811 due as fdlows.. 2022 2021 Within one year Be￿een and Ihe ygars 400 533 400 933 933 1,333 Pa8e l L5 Cttizens Advice St Alban$ District Notes to the Flnancial SL*ements - continued for the Year Ended 31 March 2022 16. MOVEMEKf IN FUNDS Nel M)vem￿t Al 31.03.22 in funds At 01.0421 Unrestrlcted Funds Gengral Fund Designated Fund4T 86.536 56,322 14.0001 142,858 Total Unrestrl¢tsd Funds Restrict￿ Funds BEIS CitA- AdvulinelWebc*at BEIS Cit A- MAPS Trainee BEIS Cit A- New Ways SACDC- HcMJsin9 Caseworkw 1 SAGDC- H