REGISTERED COMPANY NUMBER: 02898000 (England and Wales) REGISTERED CHARITY NUMBER: 1041712 REPORT OF THE TRUSTEES AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 FOR THE DISABILITY RESOURCE CENTRE LandeTS Accountants Ltd Church View chaMbS 38 Market Square Toddington Bedfordshire LU5 6BS
THE DISABILITY RESOURCE CEIYTRE CONTENTS OF THE FINANCIAL STA TEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Page Reference and Administrative DetaiIs Report of the Trustees 2 to 12 Independent Examiner's Report 13 Statement of Financial Activities 14 Balance Sheet 15 to 16 Cash Flow Statement 17 Notes to the Cash FloTrv Statement 18 Notes to the Financial Statements 19 to 28 Detailed StateD]ent of Financial Activities 29 to 30
THE DISABILITY RESOURCE CENTRE REFERENCE AND ADMINISTRATIVE DETAILS FOR THE YEAR ENDED 31 MARCH 2024 TRUSTEES B K E Dennis J Pick- Vice chair K Taylor A G H Buckley S Brown B S Pedersen G Orn]ston - Chair L A Handley (resigned 2614123) E Chelal EXECUTIVE MANAGEMENT M Hawrnan - Company secretary and chief executive TEAM REGISTERED OFFICE Room I The Rufus Centre Steppingley Road Flitwick Bedfordshire MK45 IAH REGISTERED COMPANY NUMBER 02898000 (England and Wales) REGISTERED CHARITY NUIVIBER 1041712 INDEPELNDENT EXAMINER Land¢rs A¢wuntants Ltd Church View Chambers 38 Market Square Toddington B¢dfordshire LU5 6BS SOLICITORS Woodflnes 16 Cuthbert's Street B¢dford MK40 3JG BANKERS CAF Bank Ltd West Malling Kent ME19 4JQ Page I
THE DISABILITY RESOURCE CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 The tn]stees who are also directors of the charity for th¢ pury)oses of th¢ Companies Act 2006, present their report with the financial statements of the charity for the year ended 31 March 2024. The tnte¢S have adopted the provisions of Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective l January 2019). Pag¢ 2
THE DISABILITY RESOURCE CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 OBJECTIVES AND ACTIVITIES Objects of the Charity Our charity's PUTpose as set out in the objects of the Memorandum and Articles of Association is.. To promote the relief of people wlth a disability by promoting their caie, education, accommodation, training, development, occupation, s¢lf-det¢rniination, and leisure activities. There have been no changes in the objects since the last truste¢s r¢port. In rtherance of the objects the charity undertakes the following activities. The relief of disabled people by services which enable them, their families, and carers to live ind¢pend¢ntly. The promotion of training, development, occupation, and leisure facilities. To achiev¢ our aims, we will: l. Increase the number of individuals benefitting from the DRC services working across Bedfordshire. Luton and Milton Keynes, and in surrounding areas. 2. Develop Care and Support Services, Advice Services, Health, Learning and Work services through innovation and partnership. 3. Invest in continuous improvements needed to compete in a competitive enviroJ]ment. 4. Continue to upgrade accessible infrastructure to deliver quality services. 5. Pursue further funding opportunities to promote the welfare and support 6. Ensure that mental wellbeing is a key requisite in all the services we offer. of our service users. The Trustees have paid due regard to guidance issued by the Charity Commission in deciding which activities the charity should undertake. As an integral part of delivering the Objects of the Charity the Trustees and management are committed to the Vision of becoming the first choice for creative solutions to health and disability challenges. Once again there has been significant growth in the number of people accessing our services digitally. There was a 270/0 increase in enquiries over the reported figure in 2023. Enquiry count Website hits Inbound phone calls Inbound emails Inbound web mail Drop inl face to face 46,983 13,202 5,587 207 507 19,503 This is an area for future development and investment as more of the community have the means to access digital services, however we are cognisant of the fact that many of our elderly custom¢rs do not hav¢ access to digital routes to services. This is of conc¢rn and this year w¢ ar¢ committing to working with thos¢ who need support in learning how to use technology. This includes both employers and employees in the care work force. The investment in our own use of upgraded technology in the way we use, and store data has been an interesling journey. Any challenges have been worthwhile, in the way that we can support both customers and fundeTS effectively. Page 3
THE DISABILITY RESOURCE CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Ensuring our work delivers our aims W¢ review our aims, objectives. and activities each year. This review looks at achievements and outcomes of our work in the year 2023124 nd the benefit it has brought to the groups of people that we are serving. W¢ have referred to the Charity Commissions Guidance on public benefit when reviewing and planning our future. How we deliver our aims The DRC is a disability centric organisation for disabled people, their families, carers and health and social care professionals who work with th¢m. Core services are funded by local authorities and integrated care boards and other agencies. Income is reviewed every year and as the amount of ndIThg decreases in real ternis we aim to fill any shortfall through social entery)rise, grant funding and fundraising. This has been a continuing challenge as the post pandemic ¢ra and the ensuing cost of living crisis brought additional challenges to those with disability and health conditions and our funders. Public benefit The Trustees have reviewed the activities of the charity and consider that in line with the charity's objects, the charity provides public benefit in a variety of ways including strength-based solutions. This is achieved through Providing accessible infonnation and advice regarding independent living, living with a health condition, managing self-care and any otller factor that is impacting on the person, no matt¢r how insignificant it may initially appear. Often this can include a situational assessment, which may include a financial check to ensure that the person is receiving any welfare or social benefits that they are entitled to. The cornerstones to our services are professional, emotional, and practical support and a shared understanding of the individual and family need, followed up by a support plan relevant to the nature of the situation. Where necessary a referral is mad¢ to other services and followed up with the individual as to the impact this made. Independence is a stated aim of all services. The Charity is open to seIf-refeal and services are delivered irrespective of age, race gender, religion, sexual orientatiotL or disability. Most of the charity's s¢Tvic¢s ar¢ provided without charge to the individual benefJ¢iary. Volunteers In addition to a dedicated staff team of 21 staff we have rctain¢d th¢ number of volunteers who are regularly active to 8. Thi5 reduction is due to the lack of space in the Mayfield Centre. All Volunteers have a training and development plan, allowing us to concentrate on this important area and improve their chances of finding paid employment if they wish. Volunteers ar¢ particularly active in the "Warni hub" in the winter months. Volunteering helps people who donate their time f¢¢1 more socially connected, our volunteers are older or disabled people and work in the team that fits their skills and aspirations. Page 4
THE DISABILITY RESOURCE CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 STIL4TECIC REPORT Achievement and performanee Charitable activities Our vision is to empower people of all ages with disability. health conditions. mental ill-health, and carers to fulfil their potential and aspirations. We exist so that people hav¢ somewhere to turn to if they feel alon¢ and need help in any situation and know we arc here. We provide holistic support covering all areas that our service-users require and where we cannot support directly, we would connect them to wider services. We provide emotional and practical support with a shared understanding of the individual and family need. In 2023124 the DRC has been nded from contracts with StatOry bodies (NHS) and Local Authorities" grant funders (including Skills foT Care, Bedfordshire and Luton Community Foundation, Sports England and local authorities) enabling us to deliver our core servÉces. These were significantly less than in the previous year. Our core s¢rvic¢s remain: Personal budgets and Personal health budgets - Payroll, managed accounts and PA recruitment Inforn]ation and advice including Welfare Benefits - A Community Advice Service - Community Central in Luton Equipment Advice Equipment Hire and retail Disability Confident training Carers support service Services in 2023124 Wellbeing and confidence Peer support groups Choice and control Equipment adjustments Social Enterprise Retailing Disability living aids Full cost recovery training Training Peer leads Links to othet services Links to volunteering Social Activities Wellbeing classes Carers support Specialist Fitness sessions Inforniation, Advice, Guidance Direct Payments Servic¢ Education and Training Employment support Equipment - rehabilitation Co-creation opportLmities Care Academy Once again, we promot¢d the NHSILA wint¢r pressure solutions, administering food vouchers and supporting vaccination programmes. Ov¢rall, in the year 2023-24 we serviced 19,503 local enquiries which came from telephone, web mail, drop in and face to face. Enquiries were across a wide range of disability and health related issues and often were made by the Carer or family member of the persoll. This was particulaTly relevant to the w¢b ¢nquiries. DISABILITY ADVICE SERVICES 3,31 l Advice Service issues were dealt with by phone or face to face, this is in line with the previous year and this is du¢ to more self- help infonnation, and videos being availabl¢ on the website. This is an ar¢a which demonstrates significant growth which we focussed on to continue improving in line with government digital inclusion strategies. There w¢r¢ 46,983 unique visits to our combined w¢bsites www.drcb¢ds.org.uk' www.carerscentral.org.uk and www.advicecentral.org.uk. We are concentrating on increasing the arnount of content to drive the continued interest in th¢ three sites. Page 5
THE DISABILITY RESOURCE CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 Equipment and independent Eiving aids advice features heavily as the reason for visiting the centre and are fulfilled by staff who are trained as trusted assessors. Usual service has been resumed with retailing of aids and hire of aids from the shop in the Mayfield building. This service is part funded by the Integrated Care Board in Bedfordsbire, Luton and Milton Keynes and is recognised as being fundamental in prevention of use of acute care services and assisting discharge from acute services. Th¢ difference between purchasing an aid from the DRC, and other retailers, is the provision of an assessment as to the circumstances which lead to the purchase, as this can unearth a whole story, which we can assist with in emotional and practical ways. We continue to operate this model, and it allows us to provide a fully holistic person-centred approach in everything we do. Central Bedfordshire Outreach Service.. The DRC take services out into the con)munity to provide ac¢essibility and engage with the harder to reach clients. The service is promoted and delivered across Bedfordshire. We have been extremely busy attending different partner events and worked with CBC Adult Social Care and community engagement team to understand the best method in satisfying the needs of Tesid¢nts. WELFARE BENEFITS ADVICE Our Advisors offer information and advice about disability benefits, including benefits checks, assistance with fonn filling, support with appeals and prepatIon for tribunal. Welfare benefits advice Enquiries One to one consultation Expected financial gain 1,328 681 £919,665 During th¢ year we received 1328 enquiries, many taking advantage of the group session5 run by our expert volunteer. Our 2 b¢n¢fit Advisors saw 681 people and the expected successful claim for the year is ¢Xtremely high. We relied on grants to continue the delivery. Waiting lists for this service continue to grow as more people face financial difficulties and there is real concem that as the relentless cost of living increases continu¢, chang¢s to the welfare and employment regime will bring increased n¢¢d for appointments. Household support in the fom of food vouchers and access to free broadband and sim cards for those eligible. We also worked with tbe Community Safety team to PTovide drop-in sessions to residents in Central Bcdfordshire. PERSONALISATION (SELF DIRECTED SUPPORT) SERVICES The nurnber of individual employers that used our payroll. managed accounts, ¢mploym¢nt support and PA recruitment services averaged at 13. We support PHB and Direct Payments in Oxfordshire, Bedfordshirc, Luton, Bedford Borough. Northamptonshire. The number of users from other areas is growing as the need for a WTap-around s¢rvi¢¢ is appreciated by funders. EQUIPMENT HIRES Equipment Count of weheelchair rentals Revenue from wheelchair rentals and equipment sales 107 £12,556 The service provides a low-cost flexibl¢ option accessible to Bedfordshire residents with short notic¢ and long-tem bookings available. The availability and hire of such equipment can assist in avoiding delays in discharge from the hospitals. Page 6
THE DISABILITY RESOURCE CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 This year. the number of 107 hires in the year was down on the previous year. EQUIPMENT SALES Sales were steady this year with second hand equipment being very popular in tern]s of donations of kit and customers appreciation of not needing to buy a new item if they didn't want to do so. This service was badly affected by the flood in August 23 and subsequent closure of the unit in March. DONATIONS We were very grateful to receive £5,448 in donations, these were from the always supportive Mayor of Dunstable Liz Jones and also private individuals, we thank them so much for their kindness. ADVICE CENTRAL We responded to 1,252 enquiTes that came in via the Advice Central line and outreach events. We are working closely with the council to understand th¢ need of th¢ residents wh¢n offering this partnership approach to delivering infonnation, advice and guidance on social welfare in the geographical areas. CARERS CENTRAL provided to Carers in Luton on behalf of Luton Council. This service goes from strength- to -str¢ngth y¢ar on year and we are heavily involved in supporting the implementation of the new carers strategy in Luton. We serviced 1,149 enquiries from Carers working to provide medium to intensive support to 406 carers in our small team. EXPERTS BY EXPERIENCE We have a disability user panel to advise us and others on their needs based on their own lived experienc¢ in addition to pe¢T SUPPOrt groups which are more specific in theme. With space being very limited at the Mayfield Centre we have held many online meetings to ensure that these continued through the extended period of the pandemic. Coffee mornings are now regular and effectively facilitated. The views expressed dwing the meeting are shared by perniission of the attendees with relevant authorities. This year they contributed to the Joint needs ass¢ssm¢nt, sports surveys and many other interesting surveys. COMMUNITY SERVICES - Community Central A year project on behalf of the Fairness collaboration project. This was an incredibly success1 partn¢rship project working in areas of health inequalities and consisting of bringing together different partners that were needed by the Luton resident to help solve tbeir concern. Main partners were Sight Concern, Community needs and STOP in Luton. We d¢liv¢red this out of community venues to 1,118 participants. The feedback from ¢ustom¢rs demonstrated that they were very happy with th¢ s¢rvi¢e. The university of Bedfordshire arc currently evaluating this with a view to how succ¢ssful it was overall. Premises 2023124 We continue to operate out of InteTim premises, The Rufus Centre in Flitwick and Mayfield Centre in Dunstable. Our Mayfield C¢ntr¢ services our community focussed projects, and all back-offic¢ operations take place at the Rufus Centre. A massive flood effectively stopped the sales and hire of independent living equiprnent in August. Efforts were made to try and recreate the shop a5 It was, however, the damage was too sev¢r¢. The landlords then condemned the unit the following March. Tlll's contributed significantly towards the financial loss this year, as staff were retained whilst w¢ tried to resolve the sithation without associated income. We are now reliant solely on the limited space at the Mayfield Centre and this is causing on going issues. Page 7
THE DISABILITY RESOURCE CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 STRATEGIC REPORT Financial revie Financial position The charity closed the year with a deficit of £82,906, priMlIY due to decr¢ased income from major public sector funders, including reduced contracts and grants. Our income. which stood at £812,000 in March 2023. fell to £695,000 in March 2024. This decline has been an ongoing challenge, further exacerbated by the end of pandemic-related grants that had previously helped bridge budgetary gaps. A contributing factor was a severe flood caused by sewage in our retail unit, which sold both new and second-hand equipment. Typically. funds from this social ¢nterpris¢ cover budget shortfalls, but the impact of the flood was considerable. The unit was temporarily closed for months as we assessed the damage, and despite efforts to maintain operations-including retaining staff and inCu1ng storage cost5-th¢ decision was ultimately made to close the unit pernian¢ntly du¢ to th¢ prohibitiv¢ costs of repair. Additional expenses from this disruption, aEong with increased salary costs related to the Tising cost of living and mandatory pay scales, contributed to the deficit and reduced cash res¢rves. These factors, although challenging, remain essential to retaining a skilled and committed workforce. By year-end, we implemented cost-saving measures, including a necessary redundancy process, which resulted in the difflcult loss of five valued team members. These changes bave positioned us to reduce office spac¢ requirem¢nts, thereby loweTing our r¢ntal Costs in th¢ m¢dium t¢rni. Encouragingly, we saw a 49 % decTeasc in dcbtors from 2023. While the reduced income level naturally led to fewer outstanding debts, our impToved debt collection has provided u5 Wlth gr¢ater cash availability. Liabilities also decreased by 62.60/0, and, despite the year's challenges, our reserves remain strong, giving trustees confidence that the charity has sufficient funds to continue meeting its obligations. Looking ahead our tUre financial goals are as follows.. Reduce debtors: with the enhanced data provided by our CRM system and dedicated customer care support, we will continue to conv¢rt mor¢ receivables into cash. Increase income: we plan to grow income by addressing health in¢qualities, helping funders achieve their strategic objectives with cost-effectiv¢ services. Additionally, we aim to expand our chargeable services as public sector funding to charities continues to decrease. Leverage cash reserves.. as interest rates OTh savings improv¢, we have partnered with an asset management provider to inv¢st som¢ of our cash r¢scrves to g¢n¢rate additional income. Strengthen partnerships with funders; We are working closely with major fiderS to align our services with their strat¢gic goals, which should enhance funding stability and support the growth of our chargeable services. Prudent cost manag¢m¢nt". w¢ will continue to car¢fully manage costs in line with income levels, ensuring the charity remains financially resilient. The truste¢s remain ¢ommitt¢d to th¢ charity's financial h¢alth, confident in its ability to meet liabilities as they fall du¢ and Continu¢ its vital work in the community. Page 8
THE DISABILITY RESOURCE CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 STRATEGIC REPORT Financial review Principal funding sources Contracts of varying value with.. - BLMK ICB, Nene Valley Clinical Commissioning Group Central BedfordshiTe Council, Luton Council, B¢dford Borough Council, Grants from: - BLMK ICB Skills for Care, Central B¢dfordshir¢ Council and Luton & Bedfordshire Community Foundation. Investment policy and objectives The charity rnaintains deposit accounts which are regularly reviewed. We have made the decision to make a small investment to see how valuable this could be. Reserves policy Unrestricted funds In accordance with guidelines issued by the Charity Commissioners, the Trustees have adopted a policy regarding reserves which should ensure that th¢r¢ are adequat¢ funds to enable the charity to meet all current and known future liabilities. The Icvel of reserves is considered and reviewed at regular intervals by the Finance and General Purposes Committe¢. Page 9
THE DISABILITY RESOURCE CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 STRATEGIC REPORT Principal risks and uncertainties Significant areas of risk include: Any material changes in national or local government funding objectives towards disability and disability services. Further reduction in public sector ndS and charitable giving fatigue. Cost of Living crisis impact on economy Ar¢as of risk are mitigated by.. - Contract perfomlance management and quality assurance on services and products. - Remote WOTking, investment in more digital hardware and software. Use of Strategic Market Lntclligence for all services. Making financial provision for projected liabilities. including exit and egress of premises. A risk analysis is presented to the Board at each meeting using a proven rating methodology. Company Law requires the Board to prepare financial statements for each financial year which give a true and fair view of the situation of the charitable company as at the date of thc balance sheet and of its incoming resources and application of resources, including income and expenditure for the financial year. In preparing these fInancial statements the Board of Trustees has followed best practice and- Consistently applied suitable accounting policy Made judgements that are reasonable and prudent; and Prepared the financial statements on the going concern basis as it is appropriate to assume that the company will continue that basis Th¢ Board of Trustees is responsible for maintaining proper accounting records which disclos¢ with reasonable accuracy at any time the fanCIaL position of the company and to enable them to ensure that the financial statements comply with the Companies Act 1985. The Board of Trustees is also Tesponsible for safeguarding the assets of the charitable company and taking reasonable steps for the detection and prevention of fraud and other irregularities. Future plans Our vision is to b¢ th¢ first choice for creativ¢ solutions to h¢alth and disability challenges We work in several sectors, and during this year devised our training consultancy and assessment plan, sales and marketing of our fee-paying services and further work with innovating physical and mental health programmes. Services will be delivered in community neighbourhood venues in line with future public planning. W¢ will continue to work with our vulnerable customers to ease the cost of Living and to Work with fund¢rs so that they can achieve their strategic goals. We will continue to work with th¢ aim of reducing health inequalities and improving choice and control for disabled p¢opl¢. Page 10
THE DISABILITY RESOURCE CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 STRUCTURE, GOVERNANCE AND MANAGEIVIENT Governing document The Charity is govern¢d by its Memorandum and Articles of Association which w¢re set on 14 February 1994. The chlty is registered as a charitable company limited by guarantee. Th¢r¢ have been no changes in the obj¢clives since the last annual report. The charity is managed by a Board of Trustees who are Directors of the company. Th¢ DRC has I I members who agree to contribute an amount of £5 in event of the company being wound up. Recruitment and appointment of new trustees Under the requirement of the Memorandum and Articles of Association trustees are appointed and one third retires every year, they are eligibl¢ for re-appointment at the Annual General Meeting. All board mcmbers give their time voluntarily and received no ben¢fits from the charity. Any expenses reclaimed from the charity are set out in the notes to the accounts. Gillian Onnston took over the role of Chair of Trustees this year and is supported by Jill Pick in ber new role of Vicc Chair. Gillian has a great deal of commercial expertis¢ and Jill is an expert in Charitable Governance. Evans Chelal remains as Treasurer. We were also joined by Julie New who brings a great deal of NHS knowledge and exp¢ri¢nce to the board. All Trustees are subject to a code of conduct and declare any potential conflict of interest. all of them complete a declaration of inteTest annually. Each Trustee sits on one or more of the sub committee5 that directly relate to their skills and experience.. Finance and General Purposes. Personnel or Services and Marketing. Full Board meetings take place every two months throughout the year with the AGM generally taking place in October. Board members are invited to take part in r¢levant external training and meetings. All Trustees are involved in setting the strategic direction of the DRC. None of th¢ Trustees have any beneficial interest in the Charity and only out of pocket expenses are recompensed. Management The Chief Executiv¢ is appointed by the Board of Trustees to manage the day-to-day operations of the charity and is accountable to the board for the perforniance of the Charity. The Chief Executive is supported by an Operations Manager and Finance controller. Wider network - partnerships This remains at the heart of our philosophy as we believe this is the only way to provide our wide range of customers and Service us¢is with th¢ best outcom¢s. We r¢pr¢sent disabled people, their Carers and families on equality steering groups, the Older People's Partn¢iship Board, and the Carers Partnership Board in Luton and the Equalities Steering group. Physical Disability Forum, VCS Partners and COVtD response groups in Central Bedfoidshire. We arc mernbers of the disability network run by Luton Council. Risk management The trustees have a duty to identify and review the risks to which the charity is exposed and to ensure appropriate controls are in place to provide reasonable assurance against fraud and error. The Trustees carry out a range of r¢vi¢ws in lin¢ with thc risk management strategy, including risk to reputation, revenu¢ and assets. The Business Continuity Plan is updated annually and more frequently when Tequired. The plan was Tewritten at the beginning of the pandemic and has been updated as we rnoved tbrough the interim premises locations. Page 11
THE DISABILITY RESOURCE CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 STRUCTURE, GOVERNAIYCE AND MANAGEMENT Members of Board of Trustees MeiTtbers of the Board who are Directors for the purpose of company law and trustees for the purpose of chai-ity law, who served during this year and up to the date of this report are set out on the administrative page. In accordance with company law. as the company's directors we certify that: So far as we are aware there is no relevant audit information of which the company's auditors are unaware. As the directors of the company, we have taken all steps that we ought to have taken to make ourselves aware of any relevant audit infonnation and to establish that the charity's auditors are aware of that inforniation. Report of the trustees, incorporating a strategic reporL approved by order of the board of trustees, as the company directors, on 22 November 2024 and S[ed on the board's behalf by: J Pick - Trustee Pag¢ 12
INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF THE DISABILITY RESOURCE CENTRE Independent examiner's report to the trustees of The Disability Resource Centre ('the Company,) I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2024. Responsibilities and basis of report As the charity's trustees of the Company (and also its directors for the PUTposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act,). Having satisfRed myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and ar¢ eligible for independent examination, I report in respect of my examination of your charity's accounts as carried out under Section 145 of the Charities Act 2011 ('the 201 l Act,). In carrying out my examination I have followed the Directions given by the Charity Commission under Section 145(5) (b) of the 201 l Act. Independent examiner's statement Since your charity's gross income exceeded £250,000 your examiner must b¢ a member of a listed body. I can confirni that I am qualified to undertake the examination because I am a member of the Institute of Chartered Accountants in England and Wales, which is one of the listed bodies. I have completed my examination. I confirn] that no matters have come to my attention in connection with the examillation giving me cause to believe: accounting records were not kept in r¢sp¢ct of th¢ Company as required by Section 386 of the 2006 the accounts do not accord with those records. or the a¢¢ounts do not comply widi the accounting requirements of Section 396 of the 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination. or the accounts have not been prepared in accordance with the methods and Principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their accounts in accordance with the Financial R¢porting Standard applicable in the UK and Republi of Ireland (FRS 102)). I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enablc a proper understanding of the accounts to be reached. Robert Brown Landers Accountants Ltd Church Vicw Chambers 38 Market Square Toddington B¢dfordshir¢ LU5 6BS 22 November 2024 Page 13
THE DISABILITY RESOURCE CENTRE STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2024 31.3.24 Total funds 31.3.23 Total funds Unrestricted nds Restricted funds Notes INCOME AND ENDOWMENTS FROM Donations 5,448 5,448 9.280 Charitable activities Infonnation services Chargeable services Training and oth¢r income 413,584 210,427 19,559 27,315 440,899 210,427 19,559 535,773 239,912 18,530 Investment income Other income 6,120 12,655 6,120 12,655 2,807 5,928 Total 667,793 27,315 695,108 812,230 EXPENDITURE ON Raising funds 3,092 3,092 5,123 Charitable activities Information services 747 608 27,315 774 923 811,845 Total 750,700 27,315 778,015 816,968 NET INCOMEIIEXPENDITURE) (82,907) (82,907) (4,738) RECONCILIATION OF FUNDS Total funds brought forward 370,159 370,159 374,897 TOTAL FUNDS CARRIED FORWARD 287.252 287,252 370,159 The notes forni part of these financial statements Page 14
THE DISABILITY RESOURCE CEIYTRE BALANCE SHEET 31 MARCH 2024 31.3.24 Total funds 31.3.23 Total fiu]ds Unrestricted funds Restricted nds Notes FIXED ASSETS Intangible assets Tangible assets 14 15 258 6,812 3,029 3,029 3,029 3,029 7,070 CURRENT ASSETS Stocks D¢btors Cash at bank and in hand 16 17 1,737 123,095 205.868 1,737 123,095 205 868 2,737 171,851 338 542 330,700 330,700 513,130 CREDITORS Amounts falling due within one year 18 (46,477) (46,477) (150,041) NET CURRENT ASSETS 284,223 284,223 363,089 TOTAL ASSETS LESS CURRENT LIABILITIES 287,252 287,252 370,159 NET ASSETS 287 252 287,252 370.159 FUNDS Unrestricted funds 20 287,252 370,159 TOTAL FUNDS 287,252 370,159 Th¢ charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2024. Th¢ m¢mbers have not required the company to obtain an audit of its financial statements for the year ended 31 March 2024 in accordance with Section 476 of the Companies Art 2006. The trustees acknowledge th¢ir responsibilities for (a) ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies Act 2006 and (b) preparing financial statements which give a tNe and fair view of the state of affairs of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 and which othenvise comply with the requirernents of the Companies Act 2006 r¢lating to financial statements, so far as applicable to th¢ charitable company. The notes forni part of these financial ststements Page 15
THE DISABILITY RESOURCE CENTRE BALANCE SHEET- continued 31 MARCH 2024 The financial statements were approved by the Board of Trustees and authorised for issue on 22 November 2024 and were signed on its behalf by: J Pick - Trustee The notes frimi part of the5¢ financial statements Page 16
THE DISABILITY RESOURCE CELYfRE CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2024 31.3.24 31.3.23 Notes Cash flows from operating activities Cash generated fiom operations 137,099) N¢t cash (used in)/provid¢d by operating activities (137,099 73,111 Cash flows from investing activities Purchase of tangible fixed assets Interest received (1,695) 6,120 (1,750) 2,807 Net cash provided by investing activities 4,425 1,057 Change in cash and cash equivalents in the reporting period Cash and cash equivalents at the beginning of the reporting period (132,674) 74.168 338,542 264,374 Cash and cash equivalents at the end of the reporting period 205,868 338,542 The notes forn) part of these financial statements Page 17
THE DISABILITY RESOURCE CENTRE NOTES TO THE CASH FLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2024 RECONCILIATION OF NET EXPENDITURE TO NET CASH FLOW FROM OPERATING ACTIVITIES 31.3.24 31.3.23 Net expenditure for the reporting period (as per the Statement of Financial Activities) Adjustments for: Depreciation charges Loss on disposal of fixed assets Interest received Decrease in stocks Decrease in debtors Decrease in creditors (82,907) (4,738) 5,736 6,816 69 (2,807) 2,426 162,599 91,254 (6,120) 1,000 48,756 (103,564 Net cash (used in)Iprovided by operations 137,099 73,111 ANALYSIS OF CHANGES IN NET FUNDS Al 1.4.23 Cash flow At 31.3.24 Net cash Cash at bank and in hand 338,542 132,674) 205,868 338,542 {132,674) 205,868 Total 338,542 132,674) 205,868 The notes forrn part of these financial statements Page 18
THE DISABILITY RESOURCE CENTRE NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 COMPANY INFORMATION The Disability Resource Centre is a private company limited by guarantce, registered in England and Wales. The members of the company are the Trustees named on page l. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £5 per member of the Charity. Its registered office and principal place of business is Room l. The Rufus Centre Steppingley Road, Flitwick, Bedford, England, MK45 1 AH. ACCOUNTING POLICIES Company status The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Chariti¢s- Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective l January 2019),, Financial Reporting Standard 102 'Th¢ Financial Reporting Standard applicable in the UK and Republic of Ireland, and the compani Act 2006. The financial statements have been pr¢par¢d under the historical cost convention. Income All income is r¢cognised in the Statement of Financial Activities once the charity has ¢ntitl¢ment to the funds, it is probable that the income will be received and the amount can be measured reliably. Government grants A government grant 15 recognised only when there is reasonable assurance that (a) the entity will comply with any conditions attached to the grant and (b) the grant will be received. Grants relating to revenue are recognised in incom¢ on a systematic basis over the periods in which the entity recognises the related costs for which the grant is intended to compensate. A grant that becomes receivable as compensation for expens¢s or losses already incurred, or for the purpose of giving immediate financial support to the entity with no future related costs, is recognised in income in the period in which it becomes receivable. Expenditure Liabilities are recognised as expenditure as soon as there is a legal OT constructive obligation committing the charity to that expenditure. it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be m¢asuT¢d reliably. Expenditur¢ is ac¢ount¢d for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular h¢adings they hav¢ b¢en allocated to activities on a basis consistent with the use of r¢sourc¢s. Governance costs Governance costs include those incurred in the governance of the charities assets and are associated with constithtional and StatOry requirements. Allocation and apportionment of costs Support costs are those costs incurred directly in support of ¢xpenditur¢ on objects of the charity. Overhead5 hav¢ bcen allocated on the basis of floor space usage and other overheads have been apportioned on the basis of the head count. All resources expended are inclusive of irrecoverable VAT. Page 19
THE DISABILITY RESOURCE CENTRE NOTES TO THE FINANCIAL STATEMETr4TS- continued FOR THE YEAR ENDED 31 MARCH 2024 ACCOUNTING POLICIES - continued Intangible fixed assets Such an asset is identifiabl¢ when it is separable, or when it arises from contractual or other legal Tights. Subsequent to initial recognition, computer software is measured at cost less accumulated amortisation and any accumulated impairnlent losses. Amortisation is calculated to writ¢ off the cost of intangible assets less their estimated residual values using the straight-line method over their estimated useful lives. and is re¢ognis¢d in the statement of financial activities. The ¢stimat¢d useful lives for current and comparative periods are as follows: Computer Software 33 /0 on cost Amortisation methods, useful lives and residual values are reviewed at ¢ach reporting date and adjusted if appropriate Tangible fixed assets Depreciation is provided at the following annual rates in order to write off each asset over its estllnated use1 life. Fixtures and fittings Computer equipment 20 /0 on cost 330/0 on cost Fixed assets are stated in th¢ balance sheet at their cost or value at the tim¢ of receipt less depreciation. Expenditure of a capit(il nature over £500 is capitalised. Profits and losses on the disposal of assets are recognised in the SOFA in the year of disposal. Sto¢ks Stocks are valued at the lower of cost and net realisable value, after making due allowance for obsolete and slow moving items. Taxation The company is a charity within the meaning of the Finance Act 2010 (schedule 6, paragraph l). Accordingly the company is pot¢ntially ¢x¢mpt from taxation in respect of income or capital gains within cat¢gories covered by the Corporation Tax Act 2010 (part I I, chapt¢r 3) or the Taxation of Chargeable Gains Act 1992 (section 256), to the extent that such income or gains are applied exclusively to Chitable PUTposes. No tax charge arose in the period. Fund accounting The Disability Resource Centre has various types of funds foT which it is responsible, and which require separate disclosure as follows- General ndS are unrestrtcted funds which are available for use at th¢ discretion of the Trustees in furtherance of the general objectives of the charity and which have not been designated for other purposes. Designated ndS comprise unrestricted funds that have been set aside by the Trustees for particular puryoses. The aitn and use of each designated fimd is set out in the notes to the financial statements. Page 20
THE DISABILITY RESOURCE CENTRE NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 ACCOUIYTING POLICIES - continued Fund accounting Restricted fuiids are funds which are to be used in accordance with specific restrictions imposed by donors or which have be¢n raised by the charity for particular PUTPOS¢S. The costs of raising and administering such ndS are charged against the specific fund. The aim and use of each Testricted fund is set out in the notes to the financial statements. Hire purchase and leasing commitments Rentals paid under operating leases ar¢ charged to the Statement of Financial Activities on a straight line basis over the period of the lease. Pension costs and other post-retirement benefits The charitable company operates a defined contribution pension 5chemc. Contributions payable to the charitable company's pension sLheme are charged to the Statement of Financial Activities in the period to which they relate. Redundancy and termination payments Redundancy and terniination costs are Tecognised as an expense in the Statement of Financial Activities and a liability on the Balance Sheet immediately at the point the charity is d¢monstrably committed to ¢ither." tern]inate the employment of an employee or group of employees before normal retirement date. or provide tennination benefits as a result of an offer made in order to encourage voluntary redundancy. The charity is considered to be demonstrably commitled only when it has a detailed fornial plan for the termination and is without realistic possibility of withdrawal from th¢ plan. DONATIONS 31.3.24 31.3.23 Donations 5,448 9,280 INVESTMENT IIYCOME 31.3.24 31.3.23 Deposit account interest 6,120 2.807 Page 21
THE DISABILITY RESOURCE CENTRE NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 INCOME FROM CHAIUTABLE ACTIVITIES 31.3.24 31.3.23 Activity Grants Infomation services Cbargeable services Chargeable services Training and other income Training and other incom¢ 440,899 210,427 535,773 239,912 18,530 670,885 794,215 OTHER INCOME 31.3.24 31.3.23 Government grant Other income 5,928 12,655 12,655 5.928 During the prior year the charity received £5,928 from a Luton Borough Council vaccination uptake grant. RAISING FUNDS Other trading activities 31.3.24 31.3.23 Opening stock Purchases Closing stock 2,737 2,092 1,737) 5,163 2,697 2,737) 3.092 5,123 CHARITABLE ACTIVITIES COSTS Support costs (see note 9) Direct Costs Totals Infonnation services 630,159 144,764 774,923 Page 22
THE DISABILITY RESOURCE CENTRE NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 SUPPORT COSTS Inforniation technology Management Finance Infom]ation services 16,140 1,387 51,017 Human resourees Governance osts Totals Infonnation services 430 144 764 10. NET INCOME/(EXPENDITURE) Net incomel(expenditure) is stated after chargingl(crediting): 31.3.24 31.3.23 Auditors, remuneration Depreciation - owned assets Hire of plant and machinery Other operating leases Dcficit on disposal of fixcd asscts Cornputer software amortisation 4,500 5,478 244 4,202 8,164 6,049 109 2,533 69 767 258 11. TRUSTEES, REMUNERATION AND BENEFITS There were no trustees, remuneration or other benefits for the year ended 31 March 2024 nor for the year ended 31 March 2023. Trustees, expenses There were no trustees, expenses paid for the year ended 31 March 2024 nor for the year ended 31 March 2023. 12. STAFF COSTS 31.3.24 31.3.23 Wages and salaries Other pension costs 509,407 9,700 573,419 11.152 519,107 584,571 Page 23
THE DISABILITY RESOURCE CENTRE NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 12. STAFF COSTS- continued The average monthly number of ¢mploy¢¢s during the y¢ar was as follows.. 31.3.24 20 31.3.23 23 Disability services Management 21 25 No employees received emoluments in excess of £60,000. 13. KEY mANAGE1[ENT PERSONNEL The total r¢muneration of key management personnel (including salaries and other benefits) was £67,08 I (2023.. £67,444). 14. INTANGIBLE FIXED ASSETS Computer software COST At I April 2023 and 31 March 2024 AMORTISATION At l April 2023 Charge for year 2,042 258 At 31 March 2024 NET BOOK VALUE At 31 March 2024 At 31 March 2023 258 Page 24
THE DISABILITY RESOURCE CENTRE NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 15. TANGIBLE FIXED ASSETS Fixtures and fittings Computer equipment Totals COST At l April 2023 Additions 1,625 17,463 1,695 19,088 At 31 March 2024 1,625 19,158 DEPRECIATION At l April 2023 Charge for year 650 325 11,626 5,153 12,276 5,478 At 31 March 2024 975 16,779 17,754 NET BOOK VALUE At 31 March 2024 650 3,029 At 31 March 2023 975 6,812 16. STOCKS 31.3.24 31.3.23 Stocks 1,737 2,737 17. DEBTORS: AMOUNTS FALLING DUE THIN ONE YEAR 31.3.24 31.3.23 Trade debtors Oth¢r debtOTS Prepayments and accrued income 107,943 14,606 546 120,563 7,552 43.736 123,095 171,851 Page 25
THE DISABILITY RESOURCE CENTRE NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 18. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 31.3.24 31.3.23 Trade creditOTS Social security and other taxes VAT Other creditors Accruals and deferred income 5,175 11,026 20,491 2,984 6,801 1,467 8,543 12,107 33,042 94,882 46,477 150.041 19. LEASING AGREEMENTS Minimum lease payments under non-cancellable operating leases fall due as follows.. 31.3.24 31.3.23 Within one year B¢twe¢n one and fiv¢ years 20,436 47,233 16,974 27,574 67,669 44,548 20. MOVEMENT IN FUNDS Net movement in funds At 31.3.24 At 1.4.23 Unrestrieted funds Unr¢stri¢ted funds 370,159 (82,907) 287,252 TOTAL FUNDS 370,159 (82,907) 287,252 Net movement in funds. included in the above are as follows: In¢oming resources Re50urce5 expended Movement in funds Unrestricted funds Unr¢strict¢d funds 667,793 (750,700) (82,907) Restricted funds Skills for Car¢ 27J15 (27,315) TOTAL FUNDS 695,108 778,015 82,907) Page 26
THE DISABILITY RESOURCE CENTRE NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024 20. MOVEMENT IN FUNDS - continued Comparatives for movement in funds Net movement in funds Transfers between nds At 31.3.23 At 1.4.22 Unrestricted funds Unrestricted funds 368,930 (4,738) 5,967 370,159 Restricted funds Access to Work 5,967 (5,967) TOTAL FUNDS 374.897 370,159 Cornparative net movement in filnds, included in the above are as follows.. Incoming resources Resources expended Movement in funds Unrestricted funds Unrestricted funds 781,352 (786,090) (4,738) Restricted funds Skills for Car¢ 30,878 (30,878) TOTAL FUNDS 812,230 816,968) 4,738) DESIGNATED FUINDS 31.3.24 31.3.23 New premises configuration or refvrbishment Staffing Commitm¢nt Fund Premises Commitment Fund Infonnation Technology Infrastructure Research and development Discretionary fund G¢neral Fund 150,000 60,000 5,000 15,000 20,000 200,000 60.000 5.000 15,000 20,000 9,000 61.159 37,252 TOTAL DESIGNATED FUNDS 287,252 370,159 New premises configuration or refurbishment To cover the necessary upgrades required in the charity's new premises. Page 27
THE DISABILITY RESOURCE CENTRE NOTES TO THE FINANCIAL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2024 20. MOVEMENT IN FUNDS - continued Delivery of Service, Staffing Commitment Fund To cover one month salaTy and pension payments. Delivery of Service, Premises Commitment Fund To cover l year's lease on premises. Information Technology Infrastructure To invest in the development of Information Tcchnology Infrastructure. Discretionary Fund To provide r¢spite for car¢rs. General Fund To cover cash flow volatility. 21. RELATED PARTY DISCLOSURES There w¢r¢ no r¢lated party transactions for the ycat ended 31 March 2024. 22. HOLDING ACCOUNTS The charity operates 'holding accounts, in Luton, Central Bedfordshire, Bedford Borough, Oxfordshire and Northampton as part of its 'Direct Payments, scheme. The charity has no legal entitlement to the ownership of these accounts and is merely acting as an intenrA¢diary agent to receive ndS and distribute them under instructions from the benefit recipient. As a result thesc holding accounts ar¢ not r¢flected in th¢ Statement of Financial Activiti¢s or the Balance Sheet of the charity. At the balance sheet date the remaining accounts amounted to £1,437,586 (2023.. £1,238,761). 23. GOING CONCERN The charity's monthly forecasts and projections, taking account of reasonabl¢ possible changes in trading perfonnance and historic seasonal trends, show that they are able to operate within the level of its CUTT¢nt facility. Therefore the directors have a reasonable expectation that the charity has adequate resources to continue in operational exist¢llc¢ for the foreseeable futur¢ and they continue to adopt the going concern basis in preparing the annual report and accounts. Page 28
THE DISABILITY RESOURCE CENTRE DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2024 31.3.24 31.3.23 INCOME AND ENDOWMENTS Donations Donations 5,448 9,280 Investment ineome Deposit account interest 6,120 2,807 Charitable activities Grants Chargeable services Training and other income 440,899 210,427 19,559 535,773 239,912 18,530 670,885 794,215 Other income Government grant Other incom¢ 5,928 12,655 12,655 5,928 Total incoming resources 695,108 812,230 EXPENDITURE Other trading activities Opcning stock Purchases Closing stock 2,737 2,092 5,163 2,697 3.092 5.123 Charitable activities Wages Pensions Other operating leases Volunt¢¢r ¢xp¢ns¢s Insurance Light, heat and telephone Rent. rates and water Printing, postage and stationcry Advertising Carried fonvard 500,440 9,520 2,299 997 2,849 10,590 35,866 2,699 16,369 581,629 561,852 10,915 1,147 1,138 3,636 9,898 23,983 3,587 15,950 632,106 This page does not fomi part of the statutory financial statement5 Page 29
THE DISABILITY RESOURCE CENTRE DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2024 31.3.24 31.3.23 Charitable activities Brought forward Sundries Training Temporary staff Disallowable VAT on partial exemption Provision for bad debts 581,629 657 20,428 9,688 17,757 632,106 4,139 14,279 13,717 5.057 630,159 669.298 Support costs Management Cleaning Repairs and renewals Health and safety Subscriptions Travel and subsisten¢¢ Photocopier - net of recharge Amortisation of intangible fIxed assets Depreciation of tangibl¢ and h¢ritag¢ ass¢ts 2,089 786 1,544 2,264 2,791 930 258 5,478 132 150 90 1,737 2,782 447 767 6,049 16,140 12.154 Finance Bank charges Loss on sal¢ of tangible fixed assets 1,387 1,285 69 1,387 1,354 Information technology Computing expenses 51,017 44,964 Human resources Recruitment 430 155 Governance Costs Wages Pensions Auditors, remuneration Hire of plant and machinery Other operating leases Legal and professional f¢¢s 8,967 180 4,500 244 1,903 11,567 237 8,164 109 1,386 62,457 75,790 83,920 Total resources expended 778,015 816,968 Net expenditure 82,907) 4,738) This page does not fonn part of the statutory financial statements Page 30