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← The Sheffield Carers Centre

2024-03-31-accounts

Registered Charity Number: 1041250 Company Number: 02966792 (England and Wales)

SHEFFIELD CARERS CENTRE

TRUSTEES REPORT AND UNAUDITED ACCOUNTS

YEAR ENDED 31 MARCH 2024

Document ID: 53aab8e4d4028870ed2d255d7c21df47bab519e8b5c782c133d31cb715158ee8

SHEFFIELD CARERS CENTRE

CONTENTS

Page
Legal and administrative details 1
Report of the trustees 2 - 14
Independent examiner's report 15
Statement of financial activities 16
Balance sheet 17
Statement of cash flows 18
Notes to the accounts 19 - 26

BHP LLP

Document ID: 53aab8e4d4028870ed2d255d7c21df47bab519e8b5c782c133d31cb715158ee8

SHEFFIELD CARERS CENTRE

LEGAL AND ADMINISTRATION DETAILS

Trustees B Broome (Chair)
A Forrest (sabbatical April to November 2023)
L T Griffiths (resigned 7 December 2023)
C Register (resigned 7 December 2023)
A J Stocks
A M Rowland
S Bhurtun
A Barney
F Jeferzade (resigned 2 January 2024)
L Warren
M M Fee (appointed 7 December 2023)
N M Booth (appointed 7 December 2023)
Chief Executive Kerry Jones Kensah
Charity number 1041250
Company number 02966792
Registered office Dearing House
1 Young Street
Sheffield
S1 4UP
Independent examiner Philip Allsop FCA
BHP LLP
2 Rutland Park
Sheffield
S10 2PD
Bankers Bank of Scotland
33 Old Broad Street
London
EC2N 1HZ

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SHEFFIELD CARERS CENTRE

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024

The trustees, who are the directors of the charity, present this report with the financial statements for the year ended 31st March 2024.

“Sheffield Carers Centre is the light to a darken days which are full of caring responsibilities, worries and stress. They helped me to ease stress with my caring responsibilities by providing me help with domestic chores which I was unable to manage alone. Staff was very helpful and kind. I can’t say enough thanks to them for looking after me and my family. Thanks"

"I am so thankful and grateful to you, you have helped me in everything."

"You gave me a lot of support in my hard times, and still do. You are always there for me to speak to in our language"

"I know I can trust you and have no fear of sharing everything with you".

Structure, Governance and Management

Sheffield Carers Centre (SCC) is a company limited by guarantee and therefore does not have any paid-up share capital. Each member of the company has, however, guaranteed an amount not exceeding £1. The Centre is also an independent local charity (registered charity no 10412500). SCC trustees are the directors of the charity.

The Board of Trustees are responsible for managing the business of the organisation, safeguarding the charity’s assets, managing its funds and ensuring it carries out the charity’s purpose as defined in its Articles of Association. At the end of March 2024 Sheffield Carers Centre had 480 members.

The Carers Centre aims for a minimum of four of the trustees to be carers or former carers, and this requirement is exceeded, with 7 out of 9 trustees having current or former caring experience. The trustees are also well-connected, networking with key sectors in the city, including Sheffield City Council, the NHS South Yorkshire Integrated Care Board the NHS Teaching Hospitals Foundation and Health and Social Care Foundation Trust, the faith sector, the voluntary sector, the University of Sheffield and Sheffield Hallam University.

The Board of Trustees meets a minimum of four times during the year and is responsible for decision-making, with advice from the Chief Executive and any of the relevant sub-committees. The sub-committees (Finance and Resources; Quality, Outcomes and Performance Management and Corporate Governance) met regularly during 2023-24. The trustees have committed to a programme of development, which includes actively working to increase the diversity of Board members and additional tasks, including a review of membership.

Sheffield Carers Centre is a member of The Carers Trust national network. The main benefits this year have included keeping abreast of national policy and campaign developments, representation with national government on carers’ issues, access to a wide range of information and resources via the Knowledge Hub, and hardship grants for individual carers.

Risk assessment

The Board of Trustees has discussed and reviewed all the major risks to which the charity is exposed and has established systems to mitigate these risks. By maintaining the charity’s reserves in accordance with the levels set out in the Financial Review, the charity will have sufficient resources to deal with any foreseeable adverse situations.

Objectives and Activities

Mission and values

The charity’s mission is: “to be the major independent charity offering support to Sheffield carers by providing high quality information, advice, advocacy and support and by reaching out to all carers to ensure that their needs are met.” By carer, we mean a person who, unpaid, looks after or supports someone who is unable to manage alone because of frailty, disability or illness.

The trustees have referred to the Charity Commission’s general guidance on public benefit when reviewing the Carers Centre’s objectives and planning future activities. The charity’s objects as stated in the governing document are:

Sheffield Carers Centres believes all carers should be recognised, valued and effectively supported to enable them to continue caring in the way they choose and to have a life of their own, regardless of their caring situation. We aim to be carer-focused, professional, responsive and accessible to all carers. With this in mind, we aim to develop a workforce with the skills and knowledge to achieve these aims and reflect our values.

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SHEFFIELD CARERS CENTRE

Objectives and Activities - (continued)

Quality Accreditation

ISO 9001, is an internationally recognised Quality Management System. Sheffield Carers Centre has achieved ISO 9001 accreditation and passed the external audit to maintain its accreditation in 2024.

Overview of the year and key achievements

This year we have ensured that we are continuously improving and learning from what we have done. Our Carers Service staff who give advice and undertake assessments for carers, have revised the carer pathways which support the delivery of assessments and support to more carers. We would like to grow our work in communities, with the Carers Service working alongside our support groups, activities and workshops. We want to harness the experience and passion of our volunteers and enable our carers to be supported by peers who understand the unique perspective of being a carer. We have developed the role of Data and Information manager to consider our work within the wider UK carer context and to be able to collect and analyse data to identify patterns, trends, insights and solutions, so that we can demonstrate the impact of caring on people’s lives in Sheffield. This links to our work on sustainability. This year we have started future proofing, planning both strategically and with our staff. We are looking at how to support our staff through enhanced training. Our trustees agreed to support our future sustainability by funding an income generation post.

For the first time, we managed to secure funding for Carers Week. This additional resource enabled us to enhance our offer to carers throughout the week. This included consulting on a short-animated video to complement the Hospital Discharge pack and tools and resources developed for Health and Social Care Professionals, a documentary film preview, introducing the Carers Involvement Network, giving carers access to the different activities available at Ponds Forge free of charge, and launching work with businesses and Sheffield Chamber of Commerce.

The Sheffield Carers Roadshow in October 2023 enabled the Carers Centre to work with Sheffield City Council, the Integrated Care Board and Sheffield Young Carers to bring together 33 national and local organisations, alongside businesses to support carers through stalls, activities, workshops, and information signposting. Those carers who provided feedback on the roadshow were 100% positive. The Centre intends to develop mini roadshows with partner organisations which can support carers in communities.

This year we have started to enhance the assistance we give to unpaid carers who are working. We want to reach the carers themselves and help businesses to support unpaid carers within their workforce. We have enhanced with our work with the Chamber of Commerce following moving to their higher level of membership. A video was produced to launch our work with businesses as part of Carers Week. A business breakfast session at the Roadshow raised awareness of facts around employed carers, the benefits of supporting them and how Sheffield Carers Centre can assist them, with approximately 25 employers, while a session by Carers UK and the Sheffield Centre for Care promoted ‘Employers for Carers’, Carer Confident accreditation, and the new Carers Leave Act.

Having supported and shaped our work for several years, our Carer Expert Panel has been disbanded this year with the introduction of the Carers Involvement Network. Since its launch during Carers Week, the membership has grown to over 80 carers and former carers who have undertaken 60 plus activities. Many more carers have been reached and contributed to the shaping of Carers Centre work and that of other organisations e.g. reaching 1,047 carers and former carers with the Accelerating Reform Fund consultation.

Our commitment to ensuring that we increase the number and diversity of carers accessing our services is key to our organisation. We want our services to be accessible and beneficial to everyone, regardless of their background. Over the last year we have developed and strengthen our relationships with various organisation, actively meeting with 31 organisations in communities and disseminating leaflets to thousands of carers who are not currently supported by us. We have also used technology to assist carers with a range of accessibility and language support options.

The Carers Centre has continued to benefit enormously from the dedication of its volunteers throughout the year. Volunteers were active in delivering the Community Connect service, supporting the Carers Café and as Trustees. The Volunteer Coordinator role which started at the beginning of this financial year was created to support and develop all volunteers.

Reaching more carers

Reaching more carers and adding them to the Carers Register for the city remained an important activity alongside service delivery. A record number of carers – 2,287 – were reached and added to the Carers Register, an increase of 18% on the previous year (1,943 added in 2022/23). This increase was through a combination of campaigns and promotional activities, outreach work and training for professionals who work with carers.

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18% of newly registering carers were from a minority ethnic group, 71% identified as female and 29% as male.

The main caring situations (where the data was provided) were - carers of a person with dementia 34%; carers of a person with a physical disability 17%; carers of a person on the autism spectrum 12%; carers of a person with a mental health condition 9%; carers of a person with a learning disability 4%. Of newly registered carers, 4% were recorded as caring for more than one person but this is likely to be a significant undercount.

Carers Week

Carers Week provides the key annual opportunity to join the national campaign and reach out to members of the public who do not identify as carers or know that support is available for them. The theme of Carers Week in June 2023 was ‘recognising and supporting carers in the community’. The Carers Centre was fortunate to secure £16,400 towards our Carers Week activities from the NHS South Yorkshire Integrated Care Board. Throughout the week we worked in partnership with Sheffield Young Carers, Sheffield City Council and the NHS South Yorkshire Integrated Care Board, and Sheffield City Trust. The programme of activities was promoted across the city by partners and on our website and a special Carers E-news and highlighted our support of the national campaign with local activities:

NHS Liaison

Communications

Carers Week

Training

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‘Many thanks for taking the time to come a speak to the team – I know everyone found it extremely informative and will hopefully be sending more referrals your way.’

‘Thanks so much for yesterday. It was a really helpful session as I think sometimes staff forget what is on offer for carers and I think we need to do better with referrals.’

‘It was good to have a refresher of the key parts of the carers centre processes and input they can offer carers, and that they can pick and choose when to use the facilities even if the welcome pack is the only thing they start with they can always be registered and know that they can make contact if and when required.’

Communications

Information for our key audiences was shared through various digital and other channels. The main digital formats were the website, the monthly Enews for carers, circulation of a regular Ebulletin for professionals plus posts on Facebook, Twitter and LinkedIn. Other channels of communications included the production and circulation of A3 and A4 posters, plus A5 leaflets and the printed annual newsletter. In addition to these, we also arranged and/or participated in various events during the year.

Website

The website that was launched in Oct 2022 continued to be developed throughout 2023-24. This has included updating various existing webpages and creating new pages for services, activities and events. The number of pageviews for April 2023 to March 2024 was over 80,000 and the most popular pages were Home (16.7%) Services (11.8%) and Carer Card Offers (6.8%). One example of updating and developing the website is the section aimed at Professionals. This included adding new pages for users to access resources (such as the new animated video about hospital discharge) and download leaflets and other information (such as the Toolkit for Professionals).

Monthly Enews for Carers

We produced 12 editions of the monthly Enews that were circulated to between 6,000 and 7,000 carers per issue. We also produced some special newsletters for events such as Carers Week in June 2023 and the Carers Roadshow in October 2023. As in previous years, the majority of items in the Enews had links that helped generate traffic to our website.

Ebulletin for Professionals

A total of 6 Ebulletins were sent to c700 professionals during the year. These highlighted various developments on our website (such as the video and toolkit mentioned above) and the promotion of various training events that we presented.

Social Media

We made numerous posts on our Facebook and Twitter pages during the year to help promote our own services, activities and events that helped generate traffic to our website. Some posts helped promote the activities of other organisations (e.g. Sheffield Council and local charities) plus some national campaigns by Carers Trust and Carers UK. We also started developing our LinkedIn page with posts that provided information for individual professionals and organisations.

Printed Materials

We have designed and produced various A5 and A4 printed collateral during the year. These have ranged from individual A5 flyers to A4 posters/handouts for activities that have been organised for carers. Other flyers were produced for various one-off events (e.g. volunteer recruitment at the Universities).

Project: Printed Newsletter posted to Carers

We designed and wrote copy for a 4-page A5 Newsletter that was printed and posted to over 3,200 carers in December. This also included coordinating the provision of the database for the agency that fulfilled the project specifications.

Project: Hospital Discharge Video

We launched a 4-minute animated video guide to help carers when the person they care for is in and/or being discharged from hospital. This included commissioning a production company, writing all the copy used on screen and for the voiceover. The video can be used by carers and professionals and is hosted on our Vimeo account with links from our website.

Project: Carers Week June 2023

We organised a comprehensive programme of events for carers to attend during the week, plus the promotion of training events for professionals. The former included a workshop for Carers at Crystal Peaks, the private screening of an award-winning documentary, a drop-in event at the Moor Market, a special Sport & Games sessions at Ponds Forge, a craft session at the Greenfingers Allotment and a Super Carers Café on the Friday. We also arranged some live interviews on BBC Radio Sheffield at the start of the week. This involved Paulette Edwards speaking to our CEO plus an adult and young carer during her morning show.

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Project: Sheffield Carers Roadshow

This project involved working with Sheffield Council, South Yorkshire ICB, Sheffield Young Carers and Carers UK to help organise, promote and manage a ‘Carers Roadshow’ at the Winter Garden and St Paul’s Hotel in the city centre on 5 October. The event had representatives from over 30 local organisations that managed stalls during the day, plus various health and care professionals who made presentations in the hotel’s meeting rooms. The event proved very popular with the carers, representatives and businesses that attended with very positive feedback received from all involved.

Carer pathways re-design

Several internal processes were reviewed and shortened to help support carers as quickly as possible. Carer Advisors are now able to agree most Time for a Break applications on behalf of carers rather than waiting for panel, shortening application times. Also, Advisors are now able to agree small changes or increases to Carers' Personal Budgets, again reducing decision times. This review also aimed to improve continuity of support - carers are now more likely to be supported by the same Carer Advisor for the majority of their support.

Training

Three sessions of the well-established ‘Understanding Carers Needs’ training was delivered jointly with Sheffield Young Carers and received very positive feedback from the health, social care and voluntary sector professionals who participated. A video recording of a training session about adult carers also went live on the Council’s Adult Social Care system. Asked what change they would make to their professional practice as a result of the sessions and the video, the responses included:

“I want to keep building on the carers section of our staff SharePoint by building further resources to enable staff to support carers as fully as possible”

“We are so lucky to have the Sheffield carers centre as a resource”. Excellent training, I learnt lots about what's available for all carers and what the Carers Centre do. Lovely facilitators, very informative. Thank you for making expert by experience voices the foundation of this training. Excellent information. Good resources to share with colleagues. Really, really excellent training from inspiring speakers. Thank you x Excellent 2 hrs of learning.

I have really enjoyed this training. I feel more empowered now to make a difference. Thank you.

In addition to the Understanding Carers Needs training with SYC similar training was delivered to Health and social care practitioners as part of Safeguarding Week and two sessions to the Hospital Social Work Teams.

Throughout the year staff undertook training and development including mandatory safeguarding, data protection and fire safety/ fire marshall training. Other role specific training was undertaken including suicide training and upskilling on direct payments. Consideration of hiring a new HR company to support our HR was being considered at the end of the financial year, including access to training offers.

Service Delivery

Information, advice and carers assessments

Information and advice have been provided extensively through individual conversations on the Carer Advice Line, through the website and Carers E- news (see above).

The Carer Advice Line provided an invaluable listening ear and tailored information for the 1,998 carers who used it to discuss their situation with a Carer Advisor. Carers have reported consistently how important it is for them to be listened to and understood, and how much they value this aspect of the service, as illustrated by this quote:

“I don't feel alone, and it is nice to talk it through with you. Thank you so much!" 

  - “The Sheffield Carers Centre staff member I interacted with was responsive. She showed great passion and enthusiasm.”

“Thank you, you have made my day, & thank you for all your support.”

Carers who have needed more in-depth support have had this in the form of ‘tier 1 assessment’ conversations, which have discussed the impact of their caring in more breadth and depth. These conversations have covered all the areas that may impact a carer’s life and have led to measures that reduced the impact of caring. One example of this has been the 458 Time for a Break grants were awarded to carers (403 in 2022/23), with a total value of £86,860 (£71,750 in 2022/23).

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“It has helped my mental health by having a friendly voice on the phone listening to all my worries and then talking through my problems with me. Thank you.”

“Listening understanding was the best thing for me in the beginning, just keep being here, for me you are a lifeline not just financially.” “Everyone else keeps asking me how he's doing, when I'm doing as bad as he is, and you're the only one who's worried about me instead.” “The cleaners are absolutely brilliant and do everything they can to make my life easier and it has made such a big difference. It's wonderful, such a help, thank you so much for organizing”

After support at Tier 1 level has been concluded, if there is an indication the carer may have “eligible unmet needs” remained, as defined under the Care Act 2014, a Tier 2 assessment is carried out. During the year 62 carers had a Tier 2 assessment for the first time (33 in 2022/23) – of these, 48 carers had a funded Personal Budget for carer support agreed in principle. Reviews were completed for 159 active Personal Budgets, and, in total, 163 Personal Budgets were in place at year end (136 in 2022/23).

The cost-of-living crisis has had a huge impact on carers. This predominantly remains hidden but is explored during Carer Assessments. The Centre has witnessed an increase in the number of Hardship Grants requested over the last year. Corresponding workshops and advice sessions have been undertaken with Carers. Having joined the Carer Poverty Coalition in early 2023, the Centre participated in 4 different campaigns throughout the year to lessen the financial hardship experienced by millions of unpaid carers across the UK.

The Carers Centre accessed 42 individual hardship grants for carers, enabling them to purchase essential items for their role as carers, such as cookers and washing machines. This represents a 45% increase on the number of grants accessed in the previous year. The total value of these grants was £9,248 (£6,420 in 2022/23), of which the majority were from the national partner The Carers Trust.

Case study of impact

Carer supports their adult child who experiences long-standing mental health difficulties and substance misuse. They lived together at the carer’s address until recently when the cared-for person moved to supported accommodation. The carer continues to provide support though less intensely. The carer has accessed carer support through recent years.

While being supported with a grant application for replacement fridge, the carer disclosed that there were difficulties with the electrics in their housing association tenancy. Due to clutter at the property the Housing Association were unable to investigate the fault, and they raised the prospect of fines or court action with the carer. The clutter had built up over several years, partly cared-for person’s possessions which they no longer required and partly the carer’s which they had not been able to organise due to the demands of their caring role.

The Carers Centre agreed an emergency Carer Support Plan in principle to support with a partial house clearance, advocacy with the Housing Association removed the immediate prospect of fines or court action. A partial house clearance took place, with input and support from the Housing Association which enabled the electrical fault to be properly investigated.

The carer felt relieved following the advocacy and lack of imminent court action and the partial house clearance has removed a significant source of stress and anxiety from the carer. The carer also reported feeling generally more supported in their caring role. The carer is due to be contacted to discuss any further carer support needs and to arrange a fuller Carers Assessment if there is any indication of unmet eligible needs.

Feedback from carers

Carers who received the service have been asked to complete a short survey to measure their satisfaction level and find out the areas in which they have felt most supported. 100% of carers who have completed the survey have said they were satisfied or very satisfied with the service they received. The following quotes give a flavour of typical feedback:

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Carer Activities

Carers Connect (formally Community Connect)

The Community Connect service has provided regular telephone calls to carers who have been experiencing social isolation. The aim of the calls is to provide regular contact to carers, while supporting them to reengage, or ‘connect with their communities’ by signposting them to local groups, activities and specialised services where needed. Post pandemic, the service has returned to an ‘active telephone support service’ with a 6-month time frame, in the hope that the time constraint will encourage carers to access support from their communities and to engage with our universal service listed below.

Community Connect has been of value typically to carers who have experienced mental health issues themselves or those who have found themselves isolated either due to personal circumstances or their caring role. Carer Connect (Community Connect) figures for the financial year 2023/24:

“it really changed my ways of thinking about things, for the better. I think it’s (Community Connect) been really beneficial, and it helped guide me and steer me in the right direction - I think it’s a really good service and I would recommend it to anyone”.

"the service was fantastic. (Volunteer) was a very good listener and had a calm and soft voice. She picked up easily on what I was saying and when she was suggesting things, I didn't ever feel like she was taking over. The calls have been a lifeline and I feel in a much better place to go forward”.

Case study of impact

LH has been a carer all of her life, initially as a young carer of her brother with Downs Syndrome and later of her elderly father. She gradually took on more care of her brother as her father became less able. LH used to come to the carers group at Manor. After her father died L’s health and mobility deteriorated until she was no longer able to leave her home, but still provided emotional support to her brother and her husband with mental health problems.

LH was called weekly by a Community Connect volunteer who suggested she join the weekly Zoom Café. Encouraged by her zoom friends, LH used Community Transport to attend the Carers café in person, this was a massive step as she hadn’t left the house for 4 years. She now intends to attend the face-to-face café monthly and recently attended a workshop.

The Carers Cafe continued to meet both in person (monthly) and online (weekly), with regular attendance figures of 20-25 people and 6–8 online. In total 44 Carers Café activities took place this year with 9 face to face and 35 virtually.

The choir continued to meet weekly in person in the new venue, Ponds Forge Skyline suite, again forging the links with Sheffield City Trust. The choir entertained at the Carers Café at both Christmas and in Carers Week

Sports Activities- As an outcome from Carers Week 2022, the Carers Centre started offering sports and games sessions each month at Ponds Forge from January 2023 with 10-12 regular attendees playing Badminton, table tennis and skittles. We also provide Draughts, Jenga, cards and dominos for the less able carers.

Walk and Talk - The group continued to meet monthly with around 10-12 regular attendees. The walk is in a different place each month and carers are encouraged to plan and lead a walk.

Book Group – The group meet monthly in Central Library with 10 regular attendees. Different members of the group choose the book are read and discussed.

Life Writing – Led by Debjani Chatterjee and initially funded by Royal Literary Fund with 6-8 regular attendees. Writers read a poem which inspires their own writing

Craft group – takes place within the Carers Face to Face café with 10-12 participants- they have tried Japanese stitching, wreath making, felting. Dry clay pottery and other crafts

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Peer Support Groups – Groups meet in ; S2 in partnership with MCDT S17 Ferndale Garden centre Group Woodhouse S9 in partnership with Darnall Wellbeing S5 As part of Parson Cross memory Café S6 S10

Independent groups run in Lowedges, Jordanthorpe and Sharrow

I'd like to thank you for the support you have given us. It is really appreciated. [My partner] and I were at a really low point and knowing there were support groups was very comforting. We are both so much less stressed now and [cared for person] is generally much happier.

Workshops – 16 Carers Workshops provided over the year in partnership with many organisations across the year. Workshops subjects and partners

3 x Wills and Power of Attorney Lawson Legal 1 x Emergency First Aid British Red Cross also one Zoom workshop 1 x Avoiding Scams and fraud Trading Standards 1 x Keeping warm this winter National Energy Action 1 x Stress Management Sheffield Talking Therapies 1 x Caring for someone with dementia Kathryn Rawling, Shefcare 3 x Herbert Protocol awareness South Yorkshire Police 2 x Preventing Diabetes Diabetes UK 2 x Fluids and Nutrition Homeinstead 1 x Death Café Compassionate Sheffield

In the 2023/24 financial year a total of 11 days-worth of Legal Advice clinics took place supporting 69 carers (47 in 2022/23).

” Had an excellent session with Leigh, "She was brilliant - I rang up with one problem and she gave me answers to three"

"I spoke with Jan, and it was really helpful, I did manage to attend one of the carer walks, it was really nice. It was nice to be other people who understood the things I go through. I am going to hopefully try to attend the Teams coffee morning soon and S10 group"

Case study of impact

Ms J is a lifelong carer for her son, aged 18 with an autism spectrum disorder and previously for her mother. She initially contacted the Carers Centre when she attended the Death Café we hosted, following the recent loss of her mother. Ms J who was feeling isolated and lonely, lacking some confidence, and struggling to support her son, found it helpful.

She chatted with our Activities Development Coordinator and told her the only thing she did for herself was read and that she’d love it if we started a book group. She was a founder member of our newly launched book group, she joined the Life writing group, attends the café and the carers choir’ regularly. Ms J had a Carers Assessment, and Sheffield Talking Therapies referral.

From being lonely, isolated and lacking in confidence, the Ms J is now involved in many activities, her confidence has significantly improved and relaxed and happy. She has arranged travel training for her son giving her more time for herself and is supporting him through transition to adult services. She feels more able to cope with the pressures of her caring role.

Emergency planning

Carers have been supported in emergency planning through our emergency planning forms, which are sent out with our welcome packs when they first register. The forms are self-explanatory, and information is provided with the welcome pack on how to complete. Emergency planning is linked to the carer card, with emergency contact details being on one side of the form.

For any carer who requires support with emergency planning and on the use of the forms and how to complete them, we have arranged meeting to discuss this and emphasised the importance of keeping it updated, ideas on where to keep the forms, signposting to specialist services, explaining the use of the Carer Card and answer direct questions including signposting re. Emergency and crisis.

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Staff have spent time reminding carers that it is natural response to caring for someone to want to have as many plans as possible regarding emergency planning, however it is impossible to risk assess for every possible outcome. Carers are continually encouraged to call the advice line, as and when they need any further support, including any new or more emergency forms.

Diversity

At the Carers Centre, our commitment to diversity is woven into every aspect of our work. We recognise that carers come from all walks of life, and our goal is to ensure that our services are accessible and beneficial to everyone, regardless of their background. To achieve this, we have implemented several strategic initiatives aimed at enhancing our reach and impact within Sheffield's diverse communities.

In November 2022, the Board of Trustees emphasised the importance of diversity within our organisation, prioritizing the recruitment of a diverse workforce and a more inclusive Board. A diversity audit was conducted to assess our current standing and identify areas for improvement. This led to the creation of an action plan designed to increase diversity at all levels of the organisation. The appointment of a Head of Involvement, Diversity, and Development has been a crucial step in driving these efforts forward. This role is dedicated to ensuring that our diversity initiatives are not only implemented but also sustained through ongoing funding and support.

One of our significant milestones in promoting inclusivity is the incorporation of Recite Me assistive technology on our website. This tool provides a range of accessibility and language support options, allowing users to customize their digital experience. By implementing this technology, we aim to make our online resources more accessible to individuals with disabilities and those who speak different languages, ensuring that everyone can benefit from the information and support we provide.

Building strong relationships with various community organizations is another cornerstone of our diversity strategy. We have engaged with numerous groups across Sheffield, including the Punjabi Women’s Group, Jewish Community, Sheffield Equality Partnership, NHS South Yorkshire, and many more. These collaborations are crucial in understanding the unique needs of different communities and tailoring our services accordingly. Regular meetings and events with these groups help us stay connected and responsive to the evolving needs of the carers we serve.

Furthermore, we have prioritised attending and presenting at events that focus on diverse communities, such as the Living and Ageing Well Dementia Event and the All-System Engagement Meeting on Diverse Communities and Mental Health. These engagements allow us to advocate for the needs of carers from various backgrounds and ensure that their voices are heard in broader conversations about health and social care.

As we look to the future, our focus will remain on maintaining high-quality engagement within our existing networks while seeking opportunities for growth and further inclusivity. We are committed to creating an environment where all carers feel welcomed and valued, and where their diverse experiences and perspectives are integral to shaping our services. By prioritizing diversity, we aim to foster a more inclusive and supportive community for all carers across Sheffield.

We built stronger relationships through meetings with diverse organisations, including:

Quarterly:

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SHEFFIELD CARERS CENTRE

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 - continued

Prioritising diversity within the Carers Involvement Network is essential, ensuring representation from a wide range of backgrounds and experiences. Efforts will be made to create an inclusive environment where all carers feel welcomed and valued, promoting equity and understanding.

Involvement

In early 2023, we made a strategic shift from our Carer Expert Panel (CEP) to the Carers Involvement Network, marking a new era of enhanced carer participation. This network was officially launched during Carers Week 2023, with the goal of providing varied involvement mechanisms that allow carers to actively shape the services and support we offer. The network not only enables carers to contribute their insights and experiences but also plays a pivotal role in developing our new Strategy for 2023-2026. This transition reflects our commitment to ensuring that our services meet the actual needs of carers, rather than our assumptions about those needs.

The Carers Involvement Network has already made significant strides, with membership currently standing at 84. Despite limited growth due to resource constraints, the network remains highly active and engaged. This deliberate approach to managing the network size ensures that we can maintain high levels of engagement and support for our members. Through the network, carers have participated in 64 vox pops, 75 surveys, and 40 discussion groups and feedback sessions, providing invaluable feedback on a range of topics. These interactions have been crucial in refining our services and ensuring that we are responsive to the needs of the carer community.

Moving forward, we will continue to prioritize the quality of engagement within the existing membership base while exploring opportunities for expansion as resources permit. Our goal is to foster an inclusive environment where all carers feel welcomed and valued, and their diverse voices can contribute to meaningful change. The Carers Involvement Network stands as a testament to our commitment to collaboration and carer-led service development, ensuring that carers across Sheffield have a direct impact on the support they receive.

Carers' issues were represented at various meetings, including:

We continue to build relationships with the wider community, attending meetings and presentations with groups such as the Association of Sheffield Community Language Schools, Ashiana Sheffield, Together Women, Asian Welfare Association, Bangladesh Citizens Welfare Project, and more.

The focus remains on maintaining high-quality engagement within the existing membership base while exploring opportunities for growth as resources and staffing allow.

The Involvement Network conducted 64 vox pops, 75 surveys, and 40 discussion groups and feedback sessions. We focus on maintaining engagement quality, exploring opportunities for network growth as resources permit.

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SHEFFIELD CARERS CENTRE

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 - continued

“Alaska made me feel particularly valued, showed respect for my opinions and preferences”. 

  - “The thoughtful gestures and kindness exhibited by Alaska - Sheffield Carers Centre made me feel truly appreciated”.

  - “I felt particularly valued when Alaska from the Sheffield Carers Centre acknowledged and validated my caregiving efforts”.

Strategic Activities

As part of our diversity and inclusion strategy, our website now offers accessibility and language support tools through Recite Me assistive technology, enhancing digital inclusivity.

Survey and Community Engagement

Working with our commissioners we developed a comprehensive questionnaire for carers over 18, consisting of 28 questions, including five multiplechoice questions. Engaging with 27 organisations across 11 postcodes, we surveyed 1,047 people (326 men and 721 women). Employment status among respondents included 488 full-time, 217 part-time, and 342 unemployed carers.

Age distribution was:

20 years: 171 Up to 30 years: 366 Up to 40 years: 281 Up to 50 years: 173 Up to 60 years: 56

Key findings include:

  1. Time for a Break: A ring-fenced budget allowing carers to take a break as they see fit, encouraging family time and providing financial stressfree and personalized family breaks.

  2. Break App: Facilitating easier access to information and booking breaks, receiving positive feedback for its convenience.

  3. Primary Focus for Supporting Unpaid Carers: - Flexible work arrangements

  4. Community-based support in collaboration with local organisations and businesses

  5. Respite Care Services

Office and Systems

Office environment

There have been considerable improvements to the office environment over the last year. This has included the introduction of a new heating system, more and newer furniture sourced from the NHS downsizing offices, and the extension of the CEO’s office to facilitate meetings including the Board meetings. Old furniture has been deposed of where it was not possible to reuse.

IT

A large 65-inch TV has been sourced second hand and an ‘owl’ speaker has been purchased to facilitate hybrid meetings. All staff who work from home have Carers Centre laptop, so that they are not using their own equipment. Much work has taken place on the SharePoint site and will be launched in the first quarter of the 2024/2025 financial year.

Following a time-consuming excel based flex system, investigations have been made into time management systems. The agreed system will be introduced from April 2024.

Finance Systems

The transfer of our Quick Books finance system to Sage Accounts has been completed and we now have one year using the current system. This system has enabled more robust budgeting and ongoing monitoring of expenditure against budget codes. Consideration is being made to bring Sage Payroll in house in the 2025/2026 financial year.

Staffing

Staff Engagement

Two staff away days took place in 2023/2024 both with all staff and trustees. The first included a consultation around the Carers Centre future strategy, the different components and what was in and out of scope. This expanded to include discussions on processes and systems and enabled changes to be made to facilitate speedier decisions and processes for ‘Time for a Break’. The second away day enabled consultation on tow key events in 2024, namely Carers Week and our 30th Birthday.

Over the last year new groups have been established to enable all staff to input into future work of the Centre. The Activity and Communications Groups are held monthly, which facilitate timely and ongoing input into our outward facing work. The office suggestions box is also a standing item on the staff meeting agendas.

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SHEFFIELD CARERS CENTRE

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 - continued

Staffing Structure

The staffing structure has been revised a couple of times throughout the financial year based on staff leaving, performance and the strategic direction of the organisation. New roles of team leaders have been introduced for the Carers Advisors and Business Support Officers. This enables progression routes within roles. New roles of Data and Information Manager and Universal Service Manager were introduced and the responsibilities of the Heads of departments changed following the successful interim arrangements. At the end of the 2023/2024 financial year the Board of Trustees agreed to an additional Income Generation post. The total number of posts increased throughout the year from 25 to 28, with 6 vacant positions.

Staff Policies and Handbook

Since April 2023, (when the new HR manager was appointed), staff contracts, a new staff package, and a significant number of HR policies have been reviewed, updated, and signed off by trustees. Additionally, standard HR practices have been embedded such as undertaking routine Display Screen Assessments and provision of associated guidance and ensuring that appropriate checks are completed for new starters and existing staff and volunteers. A new HR zone has been established on SharePoint to ensure personal data is held confidentially, and although there have been teething problems, a new time / leave management system has been introduced.

Staff Package and Salaries

A long-awaited new staff package including salary scale, introduction of a health scheme and a change to office hours which was developed and consulted on and agreed with staff in February/ March 2023. This was introduced in May 2023 with all staff issued with new contracts.

Performance Management

Alongside the new staff package is the introduction of performance management processes with all staff agreeing objectives, receiving regular 121s, annual performance reviews and an ongoing training and development. This has been developed over the first few months of 2023 and was introduced with the staff package in May 2023. The next phase in this process will be the introduction of a new skills framework to support staff development and career progression.

Partnership Work

Partnership work with key organisations remained important for reaching and supporting more carers, influencing the work of other organisations and raising awareness of the issues that carers face. Key partners in the year were Adult Social Care in Sheffield Council, Sheffield NHS Integrated Care Board, NHS England and Sheffield Health and Social Care trust. The Carers Centre participated in various multi-agency partnerships and groups, including the Carers Strategy Implementation Group and the Carers Operation Group; Adult Safeguarding Board; Autism Partnership Board; Covid Prevention and Management Board; Dementia Strategy Implementation Group and Equalities Partnership.

The Sheffield Carers Centre has continued to engage with Voluntary and Community Sector colleagues in regular meetings to influence others and raise awareness of our work and the needs of carers e.g., with the VCS Leaders Forum and at the Equality Partnership. We have worked together to develop key initiatives and deliver work such as in the NHS Hospital Discharge work. We work regularly with Sheffield Young Carers Project e.g., meeting monthly to share updates, deliver multiagency training to Health and Social Carer Practitioners and co-delivering some Carers Week activities.

Our work with businesses throughout the city has increased this year. We are actively supporting employers to support their employee carers. Following elevating our level of membership and engagement with the Sheffield Chamber of Commerce at the start of this financial year, we have begun to actively network with more businesses. Examples of this include reaching out to businesses during Carers Week 2023 and holding workshops with businesses during our Sheffield Carers Roadshow in October 2023. We will be able to support businesses and employers with the introduction of the Carers Leave Act when it is introduced in April 2024.

Our partnerships have continued to develop with Sheffield City Council and the different parts of the NHS. These partnerships are mutually beneficial, enabling synergy and carer centered. Working together we are able to action new and exciting developments which will facilitate the Involvement Network members to shape our services and activities.

Financial Review

Total income for the year was £961,394 (2023: £594,925). Expenditure for the year totalled £1,081,785 (2023: £808,652), resulting in net expenditure for the year of £120,391 (2023: £203,388).

The accumulated funds of the Charity at 31 March 2024 are shown in total in the Balance Sheet and details of the restricted funds are shown in the notes.

Unrestricted funds amounted to £271,421, designated funds totalled £44,839 (the specific purposes of these funds are explained on page 25. Free reserves at 31 March 2024 are £264,231. The trustees have considered the level of unrestricted funds which is appropriate in order to safeguard the Charity’s activities and settle their liabilities as they fall due. The trustees have therefore set a target for free funds of a minimum of £250,000.

The main item of expenditure continues to be staffing, followed by premises and office costs. These are all directed towards the core objectives referred to above.

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SHEFFIELD CARERS CENTRE

REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 - continued

Trustees' responsibility for the financial statements

The trustees are responsible for preparing the Trustees' Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the trustees to prepare financial statements for each financial period, which give a true and fair view of the state of affairs of the company and of the surplus or deficit of income over expenditure of the company for that period. In preparing those financial statements, the trustees are required to:

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities

By order of the Board

Signer ID: 03BHY4OJZC...

B Broome

Chair, Board of Trustees

13/12/2024 GMT

BHP LLP

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SHEFFIELD CARERS CENTRE

INDEPENDENT EXAMINER'S REPORT

TO THE TRUSTEES OF SHEFFIELD CARERS CENTRE

I report to the charity trustees on my examination of the accounts of the company for the year ended 31 March 2024 which are set out on pages 16 to 26.

Responsibilities and basis of report

As the charity trustees of the company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 (‘the 2006 Act’).

Having satisfied myself that the accounts of the company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your company’s accounts as carried out under section 145 of the Charities Act 2011 (‘the 2011 Act’). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act.

Independent examiner's statement

Since the company’s gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that I am qualified to undertake the examination because I am a member of the ICAEW, which is one of the listed bodies.

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect:

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

Signed:

Signer ID: YHZA7ZGW8B... 13/12/2024 GMT

Philip Allsop FCA BHP LLP

Chartered Accountants 2 Rutland Park Sheffield S10 2PD

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Document ID: 53aab8e4d4028870ed2d255d7c21df47bab519e8b5c782c133d31cb715158ee8

SHEFFIELD CARERS CENTRE

STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2024

==> picture [486 x 368] intentionally omitted <==

----- Start of picture text -----
Unrestricted Designated Restricted Total Total
Funds Funds Funds 2024 2023
Notes £ £ £ £ £
Income from:
Donations and legacies 2 2,238 - - 2,238 2,826
Charitable activities 3 680,080 - 269,802 949,882 594,191
Investments 4 9,274 - - 9,274 2,683
Other income 5 - - - - 152
Total income 691,592 - 269,802 961,394 599,852
Expenditure on: 6
Charitable activities
City Wide Support Service 614,474 - 86,860 701,334 447,915
Support costs 176,762 1,327 202,362 380,451 355,325
Total expenditure 791,236 1,327 289,222 1,081,785 803,240
Net income/ (expenditure) (99,644) (1,327) (19,420) (120,391) (203,388)
Transfer of funds - - - - -
Net movement in funds (99,644) (1,327) (19,420) (120,391) (203,388)
Reconciliation of funds:
Total funds brought forward 371,065 46,166 48,787 466,018 669,406
Fund balances at 31 March 2024 271,421 44,839 29,367 345,627 466,018
----- End of picture text -----

The statement of financial activities includes all gains and losses recognised in the year.

The statement of financial activities has been prepared on the basis that all operations are continuing operations.

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SHEFFIELD CARERS CENTRE

BALANCE SHEET AS AT 31 MARCH 2024

Assets employed:
Notes
Fixed assets
Tangible assets
11
Intangible assets
12		 £
2024		 £
28,835
7,190		 2023
£
24,253
10,063
Current assets
Debtors
13
Cash at bank and in hand		 12,042
454,276		 36,025 34,316
9,787
716,125
Creditors:amounts falling due within one year
14		 466,318
(156,716)		 725,912
(294,210)
Net current assets 309,602 431,702
Net assets 345,627 466,018
Income funds
Restricted funds
15
Designated funds
16
Unrestricted funds:		 29,367
44,839
271,421		 48,787
46,166
371,065
Total funds 345,627 466,018

For the year ending 31 March 2024 the company was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies.

Directors responsibilities:

The financial statements were approved by the Board on

13/12/2024 GMT

~~a~~

Signer ID: 03BHY4OJZC... B Broome

Trustee

Company registration number 02966792

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SHEFFIELD CARERS CENTRE

STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2024

==> picture [487 x 243] intentionally omitted <==

----- Start of picture text -----
2024 2023
Note £ £
Cash flow from operating activities 20 (254,026) 74,885
Cash flows from investing activities
Purchase of intangible assets - (11,494)
Purchase of tangible assets (17,097) (8,843)
Interest received 9,274 2,683
Net cash used in investing activities (7,823) (17,654)
Change in cash and cash equivalents in the reporting period (261,849) 57,231
Cash and cash equivalents at the beginning of the reporting period 716,125 658,894
Cash and cash equivalents at the end of the reporting period 454,276 716,125
----- End of picture text -----

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SHEFFIELD CARERS CENTRE

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

1. Accounting Policies

(a) Basis of preparation

The charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019) - (Charities SORP (FRS 102)) and the Companies Act 2006.

(b) Company status

The charity is a company limited by guarantee. The members of the company are specified within the legal and administrative information. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity.

(c) Fund accounting

General funds are unrestricted funds which are available for use at the discretion of the trustees in furtherance of the general objectives of the charity and which have not been designated for other purposes.

Designated funds comprise unrestricted funds that have been set aside by the trustees for particular purposes. The aim and use of each designated fund is set out in the notes to the financial statements.

Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the charity for particular purposes. The cost of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes to the financial statements.

(d) Income recognition

Grants receivable and donations are recognised on the Statement of Financial Activities when the conditions for receipt have been complied with. Grants receivable in respect of many activities are paid in relation to a given period such as a year and in these circumstances the grants are deferred to the extent that they relate to future accounting periods.

Investment and other income is recognised on a receivable basis.

(e) Expenditure recognition

All expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to the category. Expenditure is recognised where there is a legal or constructive obligation to make payments to third parties, it is probable that the settlement will be required and the amount of the obligation can be measured reliably.

Irrecoverable VAT is charged as an expense against the activity for which expenditure arose.

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SHEFFIELD CARERS CENTRE

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024

(f) Support costs allocation

Support costs are those that assist the work of the charity but do not directly represent charitable activities and include office costs, governance costs, administrative payroll costs. They are incurred directly in support of expenditure on the objects of the charity and include project management costs.

(g) Tangible Fixed Assets and depreciation

Expenditure in respect of the acquisition and/or enhancement of fixed assets by the Centre are capitalised. Depreciation is then calculated so as to write off the cost over the expected useful lives of the relevant fixed assets on a straight line basis. The rates used are as follows:

Improvements to short leasehold property - straight line over the life of the lease Office equipment - 33.33%

(h) Intangible Fixed Assets and depreciation

Expenditure in respect of website development are capitalised. Amortisation is then calculated so as to write off the cost over the expected useful lives of the relevant fixed assets on a straight line basis. The rates used are as follows:

Website costs

(i) Operating leases

Operating lease rentals are charged to the Statement of Financial Activities as incurred.

(j) Pensions

The pension cost charged in the financial statements represents the contributions payable by the company during the year into defined contribution arrangements for staff.

(k) Going concern

The trustees recognise the significant challenges within the care and charity sector and have built these into the charity’s financial position going forward. The pressures on premises costs, recruitment and increasing salary costs alongside reduced resilience funding for the charity, have led the trustees to reassess the operations, office location and overhead structure of the charity.

The charity has unrestricted funds at the end of the year of £271,421. This is a reduction of £99,644 from the financial year 2022/23.

The charity has invested resources in income generation and expects to begin benefitting from these new funds in early 2025. The trustees believe that the income generated together with the savings following the office relocation and overhead cost reduction, will ensure the continued operation of the charity. Hence, the trustees believe that it is reasonable to prepare the financial statements on a going concern basis.

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SHEFFIELD CARERS CENTRE

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024

2. Donations and legacies
H Fawcett
C Thomas-Cooke
D Hastings
A F Forrest
C Carney
St Marks Church
Other donations and fundraising		 2024
£
-
600
65
50
-
-
1,523
2,238		 2023
£
30
600
-
-
50
1,000
1,146
2,826

All income from donations and legacies for the current and previous year relates to unrestricted funds.

3.
City Wide Support Service
Personal Budgets
Short Breaks
NHS grant
Carers Trust Grant
SCSH Contract
CCG
Income in relation to charitable activities		 2024
£
527,767
196,242
73,560
129,400
-
22,913
-
949,882		 2023
£
587,416
-
-
2,000
4,775
-
-
594,191

Charitable activities income of £680,080 (2023: £594,191) was unrestricted. £269,802 (2023: £nil) was restricted.

4. Investment income

Investment income
Interest receivable		 2024
£
9,274
9,274		 2023
£
2,683
2,683

All income from investments for the current and previous year relates to unrestricted funds.

5. Other income

Other income
Sundry sales & other income		 2024
£
-
-		 2023
£
152
152

Other income of £nil (2023: £36) was restricted and £nil (2023: £116) was unrestricted.

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SHEFFIELD CARERS CENTRE

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024

6. Direct charitable expenditure

Support costs (note 7)
Total 2023
Activities undertaken
directly		 Staff
Costs
£
614,474
-
614,474
394,365		 Amortisation/
Depreciation
£
-
15,388
15,388
10,554		 Other
Costs
£
86,860
365,063
451,923
398,321		 Total
2024
£
701,334
380,451
1,081,785
803,240		 Total
2023
£
447,915
355,325
803,240

Charitable expenditure of £791,236 (2023: £566,790) was unrestricted, £1,353 (2023: £1,170) was in designated funds, and £289,196 (2023: £235,280) was restricted.

7. Support costs

Unrestricted
Funds
£
Office costs
102,846
Premises costs
19,246
Grants made to carers
-
Personal Budgets
-
Audit
4,226
Other fees
17,666
Bank charges
86
Payroll
17,304
Depreciation & amortisation
15,388
176,762
Total 2023
172,425		 Designated
Funds
£
-
-
1,327
-
-
-
-
-
-
1,327
1,170		 Restricted
Funds
£
-
-
-
202,362
-
-
-
-
-
202,362
181,730		 Total
2024
£
102,846
19,246
1,327
202,362
4,226
17,666
86
17,304
15,388
380,451
355,325		 Total
2023
£
102,500
13,254
21,420
161,480
4,961
7,931
95
33,130
10,554
355,325

8. Trustees and key management personnel remuneration and expenses

During the year no remuneration was paid to trustees (2023: £Nil). No trustees were reimbursed expenses in either year.

The trustees consider its key management personnel to comprise of the Chief Executive, the Head of Business Operations and the Head of Delivery and Diversity. The total amount of employee benefits received by key management personnel is £156,711 (2023: £88,488).

9.
Average monthly number of employees
Wages and salaries
Social security costs
Other pension costs
Employees		 2024
No.
23
2024
£
538,192
42,731
33,551
614,474		 2023
No.
19
2023
£
338,601
30,325
25,439
394,365

No employees received remuneration over £60,000 (2023: none).

10. Net (expenditure)/income for the year

Net (expenditure)/income is stated after charging -

Net (expenditure)/income is stated after charging -
2024 2023
£ £
Depreciation of tangible fixed assets 12,515 9,123
Amortisation of intangible fixed assets 2,873 1,431
Independent examiner's remuneration 3,660 3,445
Operating lease rentals 25,000 20,000

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SHEFFIELD CARERS CENTRE

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024

11. Tangible fixed assets

Leasehold
Property
Improvements
£
Cost
At 1 April 2023
28,985
Additions
11,503
Disposals
-
At 31 March 2024
40,488
Depreciation
At 1 April 2023
13,526
Charge
7,390
Disposals
-
At 31 March 2024
20,916
Net book value
At 31 March 2024
19,572
At 01 April 2023
15,459
12.
Cost
At 1 April 2023
Additions
At 31 March 2024
Depreciation
At 1 April 2023
Charge
At 31 March 2024
Net book value
At 31 March 2024
At 01 April 2023
13. Debtors
Trade debtors
Prepayments
Intangible fixed assets		 Office
equipment
£
31,257
5,594
-
36,851
22,463
5,125
-
27,588
9,263
8,794
Website
£
11,494
-
11,494
1,431
2,873
4,304
7,190
10,063
2024
£
131
11,911
12,042		 Total
£
60,242
17,097
-
77,339
35,989
12,515
-
48,504
28,835
24,253
Total
£
11,494
-
11,494
1,431
2,873
4,304
7,190
10,063
2023
£
-
9,787
9,787

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Page 23

Document ID: 53aab8e4d4028870ed2d255d7c21df47bab519e8b5c782c133d31cb715158ee8

SHEFFIELD CARERS CENTRE

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024

14.
Creditors: amounts falling due within one year
Trade creditors
Accruals and deferred income
Other creditors		 2024
£
13,133
114,631
28,952
156,716		 2023
£
10,656
283,554
-
294,210

Included in creditors is deferred income totalling £nil (2023: £279,400) in relation to grants received in advance for 2023/24.

15. Restricted funds

Balance at 1 April 2023
Income
Expenditure
Transfers
Balance at 31 March 2024
Restricted funds - prior year
Balance at 1 April 2022
Income
Expenditure
Transfers
Balance at 31 March 2023		 Personal
Budgets
£
(27,487)
196,242
(202,362)
-
(33,607)
Personal
Budgets
£
133,957
36
(161,480)
-
(27,487)		 Short
Breaks
£
76,274
73,560
(86,860)
-
62,974
Short
Breaks
£
150,074
-
(73,800)
-
76,274		 Total
£
48,787
269,802
(289,222)
-
29,367
Total
284,031
36
(235,280)
-
48,787

Personal Budgets are awarded to carers following a carers assessment and the development of a carers support plan which meets the carers’ eligible needs for support as part of the Carers Act 2014.

Short Breaks enable carers to take a break from their caring responsibilities i.e. respite.

These are invoiced monthly to Sheffield City Council in arrears. Invoices are submitted on either the last working day of a month or the first working day of a month. Payment used to be made after 30 days.

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Page 24

Document ID: 53aab8e4d4028870ed2d255d7c21df47bab519e8b5c782c133d31cb715158ee8

SHEFFIELD CARERS CENTRE

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024

16. Designated funds

The income funds of the charity include the following designated funds which have been set aside out of unrestricted funds for specific purposes:

Future Initiatives
Fundraising
Carers Hardship Fund
Designated funds- prior year
Future Initiatives
Fundraising
Carers Hardship Fund		 Balance
at 1.4.23
£
33,295
12,000
871
46,166
Balance
at 1.4.22
£
33,295
12,000
2,011
47,306		 Income
£
-
-
-
-
Income
£
-
-
-
-		 Resources
expended
£
-
-
(1,327)
(1,327)
Resources
expended
£
-
-
(1,170)
(1,170)		 Transfers
£
-
-
-
-
Transfers
£
-
-
30
30		 Balance
at 31.3.24
£
33,295
12,000
(456)
44,839
Balance
at 31.3.23
£
33,295
12,000
871
46,166

Future initiatives - to support additional management and administration hours for further development of the Centre. Fundraising - to support fundraising activities.

Carers Hardship Fund - to provide small grants to carers experiencing hardship.

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Page 25

Document ID: 53aab8e4d4028870ed2d255d7c21df47bab519e8b5c782c133d31cb715158ee8

SHEFFIELD CARERS CENTRE

NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31 MARCH 2024

17. Analysis of net assets between funds 17. Analysis of net assets between funds
Fund balances at 31/03/2024 are Unrestricted
funds
£		 Restricted
funds
£		 Total
£
Tangible fixed assets
Intangible fixed assets
Cash and current investments
Other current assets / liabilities
represented by:		 28,835
532
-
29,367		 28,835
7,190
454,276
(144,674)
345,627
Unrestricted
funds		 Restricted
funds		 Total
Fund balances at 31/03/2023 are
represented by:		 £ £ £ £
Tangible fixed assets
Intangible fixed assets
Cash and current investments
Other current assets / liabilities		 -
10,063
645,425
(284,423)
371,065		 -
-
46,166
-
46,166		 24,253
-
24,534
-
48,787		 24,253
10,063
716,125
(284,423)
466,018

18. Financial commitments

Annual commitments in relation to the premises lease are as follows-

Leases which expire:
In less than one year
In two to five years		 2024
£
25,000
50,000
75,000		 2023
£
20,000
55,000
75,000

19. Taxation

As a charity, Sheffield Carers Centre is exempt from tax on income and gains falling within the available tax exemptions to the extent that these are applied to its charitable objects. No tax charges have arisen in the charity.

20. Reconciliation of net (expenditure)/income to net cash flow from operations

Interest received
Cash flow from operating activities
Adjustments for -
Depreciation of tangible assets
Decrease/ (increase) in debtors
(Decrease)/increase in creditors
Amortisation of intangible assets
Net income		 2024
£
(120,391)
(9,274)
12,515
2,873
(2,255)
(137,494)
(254,026)		 (as restated)
2023
£
(203,388)
(2,683)
9,123
1,431
(1,306)
271,708
74,885

21. Related Party Transactions

There are no related party transactions during the period (2023: £nil).

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Page 26

BHP LLP

Document ID: 53aab8e4d4028870ed2d255d7c21df47bab519e8b5c782c133d31cb715158ee8