Adf ri Our Impact 2023-2024
Contents Our Mission, Aims and Values A Word from our Chief Executive 04 06 A Word f rom our incoming and outgoing Chair of Trustees Our Strategy 07 08 Our Rights-aff irming Work Adferiad Membership 10 12 Our Staff 14 Workforce Development 16 Our Volunteers 18 Our Research 20 Impact Fleport Adferiad
The Year in Numbers 22 New Service Developments 24 Our Service Highlights 26 Service in Focus 32 Our Campaign Our Partners 34 36 Fundraising 38 Sustainability 40 Key Developments 42 Looking Forward 44 Financial Review 46 Adferiad Impact Report
Our Mission Adferiad responds to the needs of people facing a range of co-occurring health conditions and complex social circumstances- people who are seldom seen and seldom heard. Adferiad is a member-led charity that provides help and support for people with mental ill health. addiction, and co- occurring and complex needs to maximise Our organisation welcomes everyone their personal potential, and achieve a to become members and amplify the better quality of life. Our expert staff and voices of those we aim to support. These volunteers apply a whole person approach members play an integral role by electing to help people in all areas of their lives our Trustees, who govern and guide us, so they can live with dignity and as setting the direction and objectives of independently as possible. We are rights- our organisation. Some members even aff irming people within a rights-aff irming expand their roles to become Trustees organisation. themselves. The Executive Team, then taking cues f rom the Trustees, directs the staff to implement and achieve our organisational goals. In essence, this interconnected structure facilitates a member-led organisation, effectively translating the insights of our community into impactful actions for our cause. them to reform policy and law, improve services and combat discrimination. Our support includes a range of local and national services for our clients. carers and families; we operate services in all 22 counties of Wales and in Lancashire. We also provide a national and local voice for our clients and campaign alongside Impact Report Adferiad
Our Aims Adferiad's combined team works holistically to address the needs of each client, creating the best conditions for effective treatment and support for co-occurring conditions and dual diagnose& We aim to make positive changes in the lives of people affected by drugs. alcohol. mental health problems. and other life challenges. through a range of services and support delivered by skilled and experienced staff in the belief that people can and do change. Adferiad delivers a new. flexible and co-ordinated response to the exceptional circumstances faced by people with co- occurring mental health and substance use conditions and related issue& We work with our clients to engage and support them throughout their recovery. We use proven mutual aid. peer mentoring and social navigation approaches to help people take control of their lives. create their own plan for recovery. and work towards independence and prosperity. We work across barriers to the benefit of our clients. We develop partnerships with commissioners fellow providers practitioners and researchers who share our ambition to transform the lives and prospects ofsome of Wales. most vulnerable people. Our comprehensive and coordinated therapeutic model employs the very best practice from mental health. substance use. criminal justice and a range of health, employment and social care services. Our mission is to welcome everyone to create inclusive team& We celebrate difference and encourage everyone who shares our values to join us and be themselves at work. Our Values Working Together Dignity & Respect Commitment to Quality Care & Support Learning & Reflection Adferiad Impact Report
A word from our Chief Executive 2023f24 has been a truly rewarding year for Adferiad. As we marked our third year since the merger. we had the privilege of supporting over 30,CXXI clients across a wide range of services. including mental health. substance use. veterang care. serious mental illness. homelessness, and criminal jusiice programmes. Our reach has continued to grow, both across Wales and in Lancashire. with 154 contracts delwered and Z7 new services or projects introduced. The qualiryof our serwces continues to shine through. with external audits confirming our ISO 9001:201S status. as well as very positNe inspection reports from regulators like Care Inspectorate Wales and Health Inspectorate Wales. We are proud of the care our teams provide and will keep working to improve the spaces where our clients thrive. This year also brought exciting developments in Ouf gambling services. We launched an all-wales women's gambling awareness programme and the outcomes from our GambleAware funded residential gambling treatment service has exceeded expectation& Our Time to Take Control. campaign. launched in response to the cost-of-living crisis reached thousands of people. and gave a voice to those struggling. helping us advocate for real change. Our annual Physical Health Days in Colwyn Bay and Swansea were particularly memorable. Watching staff. volunteers and clients come together for fun activities healthy eating, and shared connecrion was a POTrhErful reminder of the community spirit at the heart of Adferiad. This year has also seen the passing of the torch from Clive Wolfendale who helped steer the charity through our first merged years as Chair of the Board of Trustees. to the Reverend Sue Northcott. who will take up the role and bring to it her lived experience and passion for service user engagement. I'd like to pass on huge thanks to Clbve for all his support and commitment during these formativeyear& and also tothank him for his agreement to take on a deputising role to support Sue. I look forward to working With Sue and the Board of Trustees in ensuring Adferiad continues to provide only the very best we can for our benef iciaFie& Finally. I want to personally thank our incredible team. volunteers. and all of ourTrustee Your dedication continues to inspire me. and l am excited to see what we can achieve together in the year ahead. Alun Thomas Chief Executive Impact Report Adferiad
A word from our incoming and outgoing Chair of Trustees It is with great pride that we present Adferiad's Annual Impact Report for 2023-24. reflecring on a year filled with progress. resilience, and dedication to our rn10n. Our focus on delivering essential services that transform lives has remained unwavering. and we are gratefiJl for the incredible work our ieam has accomplished alongside the communities we serve. For me, Clive, as the outgoing Chair, l am delighted to be passing on the baton to Sue who will lead the Board of Trust bringing her own eXperienS, her passion, and the authenticity of someone who has seen fiTSt hand what Adferiad can do for our benef iciaries. Thisyear has been pivotal in building upon our foundation. We continue to prioritise the voices ofthose who use our services ensuring their needs shape everything we do. Our Board of Trustees and volunteers remain committed advocates for individuals facing complex life challenges. and their passion drives our efforts forward. We've expanded our service models and implemented creative solutions to reach a wider audience. The positive responses from our beneficiaries highlight the Importan of our clienr-centred approach, reinforcing our belief in the twer of personalised supwrt. We've also engaged in community events across our senrices creating opportunities for connection and dialogue. These gatherings have been a lebratiOn of our shared achievemenrs and have strengthened the bonds within our community- It has been heartening to see the support and camaraderie that flourish when we come together. Our strategic priorities. developed in collaboration wirh benef iciaries and stakeholders, guide our path forward. We are dedicaEed to enhancing the quality of our services driving research. and fosiering innovation. The insights gained from our interactions with those we serve are invaluable as we work to ensure that every lce is heard and respected. As we l¢Xik ahead. we are acutety aware of the challenges posed ty the current economic climate. Our commitment to supporting those in greatest need remains 5teadfasL We will focus our efforts on developing solutions Ehat provide real assisrance during these trying times working hand in hand with our partners and supporter& We expect toth pressures and opportunities with a new UK Government, and we will continue to work with both the Westminster and Cardiff administrations to achieve the most meaningful outcomes for our beneficiarie We extend our deepest gratitude EO our remarkable staff and volunteers whose commitment and passion continue to inspire us all. We also wish to acknowledge our Trustees and the many organisations that have generously supported our mission. enabling us to make a meaningful impact As the incoming Chair. Sue. I very much look forward toworking with thewhole team to expand and extend our engagement with our members. our beneficiaries and those who need our services. As this report shows, Adferiad engaged with rhousands of people this lastyear. arKI we will channel these voices to continue our message that Recovery is F)05sible. Thank you foryour ongoing trust and supporL Together. we are making a difference. and we look forward to rhe achievements that lie ahead. Clive Wolfendale Sue Northcott Outgoing Chair of Trustees Incoming Chair of Trustees Adferiad Impact Report
Our Strategy At Adferiad we are guided by the voices, experiences, and aspirations of the incredible individuals who have lived through the challenges we aim to address. Our 2022-2025 strategy isn't just plan; it's a testament to the wisdom and insight of those who have contributed to and continue to shape our values. ambitions and mission. Adferiad is now one of the largest and most influential organisations in our f ield across England and Wales, and this strategy sets out our ambition to save and improve lives, to support and assist families and carers, to hold public authorities to account, and to be the employer of choice. We have a long and proud history of being led and guided by our benef iciaries, of being recognised as a great place to work, and of being high quality service providers and advocates. Over the next three years we will be pushing ourselves to be the best at what we do, to identify and support those most at need, and to lead and encourage discourse and dialogue on social justice. Our People Objectives Attraction - Develop an improved package of terms and conditions aligning the whole team post-merger 2022123. 2023/24- We continued our commitment to being a Living Wage Foundation Employer. Development- Staff & Volunteers to complete all annually allocated courses and demonstrate a minimum of 80% satlsfaction. 2023/24 - 94% of our staff & volunteers were satisf led with our training. Retention- work with recognised unions to provide a healthy and positlve workplace. 2023t24- We are working towards establishing a recognition agreement with UNISON. Impact Report Adferiad
Our Service Objectives Engagement with Stakeholders- annual Surveys demonstrate over 80% positlve feedbac 2023f24 - 90% of our clients said they were satisf led with the SeNice they received from Adferiad. 2023-24- 89% of our clients said they were happy with the level of involvement they had in decisions made about the support they received f rom u High Quallty Services- implement the ISO 90012015 standard across all our services. 2023124 - We were successful i n the re-certification of ISO 9001.2015. Our Campaign Objectives Campaigning- Hold campaign events in all 22 counties of Wales and in Lancashire. 2023124- Our 'Time to Take Control, Campaign reached all 22 Counties in Wales and Lancashire. Publlc Awareness- Maintain an active presence at key Welsh event& 202¥24 - We attended both the Royal Welsh show and the National Eisteddfod. We also surveyed our staff team, and of the 227 responses,12% of people identif led as Welsh speakers. Political Awareness- Respond to government calls for evidence on various areas of expertise. 2023/24- Contributed to several key consultations including the next Mental Health & Wellbeing Strategy and the next Suicide and Self-Harm Strategy for Wales, drawing on insights f rom our experts and in-house research. Our Sustainability Objectives Sustainability- Carry out Carbon Mapping 2023124 - Our carbon map was completed, and we aim to be net zero by 2030. Sustainability-Achieving ISO I400I 202¥24- Achieved part one of ISO l400I. Adferiad Impact Report
Our Affirming As a rights-aff irming organisation, we aim to protect individuals by promoting equality and diversity, eliminating unlawful discrimination, and defending and promoting peoples, human rights. We believe we have a moral responsibility 3. Collaborate with other organisations to to do more than just meet the minimum ensure Adferiad is inclusive to all. standards. As an organisation that advocates for important causes and serves 4. Advocate for and challenge a diverse community. we are committed discrimination or disadvantage in to going above and beyond. everything we do. Our rights-aff irming work began to take shape in September 2021, when Adferiad's Trustees committed to transforming our organisation into one that actively upholds and champions the rights of all of its beneficiaries. Over the course of the next three years, we will be rolling out a programme with the following objectives= Our focus groups are employee led, monthly meetings which look at ways in which the organisation can best support each of the 9 protected characteristics of the Equality Act (2010). Going into 2024. the groups will be looking to identify areas of best practice, areas for improvement, and make a series of recommendations to directors on what actions they believe need to take place to improve our rights aff irming work l. Establish organisation-wide values and behaviour standards. 2. Educate and support our staff and volunteers. 10 Impact Report Adferiad
Our focus groups are collaborative, encouraging their members to learn, share and feedback on what they think we can do to ensure that anyone who encounters Adferiad feels respected, valued, has equal opportunity, and feels safe to be their authentic selves. As part of our commitment to becoming a rights-affirmin9 organisation, we have made signif icant progress throughout 2023 - 2024 in the following ways: In January 2024, we achieved the Visibility Better Employer Quality Standard f rom the RNIB. We have achieved Diverse Cymru's Ruby and Gold Cultural Competency Certif ication for our North Wales Head off ice and South Wales Lakeside off ice. In June 2023 we conducted a large Rights Aff irming Awareness session to over 250 staff at our annual staff conference. We have set up three organisational focus groups, covering each of the nine protected characteristic areas. This year the groups began meeting to discuss how we can better support each of these areas throughout the organisation. Our directors and other senior staff members attended a Gender Identity training session. This year we attended Pride Cymru in Cardiff. Swansea Pride, and were a sponsor for Pride Colwyn Bay. ) 67 ?8 &5 @ Age Disability Sex Marital Status Race Pregnancy/ Sexual Maternity Orientation Religion Gender Reassignment Adferiad Impact Report 11
Adferiad Membership We take pride in being a member-led charity, placing the voices of our members at the core of all our action& By becoming a member. you will become part of Adferiad's shared voice encompassing thousands of people in Wales and England who face a range of co-occurring health conditions and complex social circumstances. You will fulfil an integral role by pushing for change. sharing experiences and helping to shape our work Being a member of Adferiad means that you can take part and have your voice heard by shaping the future of services locally, Wales-wide and UK-wide. Adferiad is represented on a number of Welsh and UK-wide strategic groups representing the voices of our clients and carers. The Welsh Government and UK Government both listen to Adferiad. but more members mean a louder voice, more authority and more influence where it matters. There is no cost to become a member, but we always welcome any contribution which goes towards the ambition and mission of the charity. Membership Benef its Mutual Support Throughout Wales, Adferiad's local networks offer support, practical help, and the opportunity to share experiences, make new friends and campaign. Membership holds the networks together and gives participants a voice in how we move forward. Practical Help Adferiad offers a wide range of services to those who have problems with mental health, addiction, co-occurring/complex issues and physical needs, and to their families and carers. A Voice Members have the opportunity to take part in our surveys and focus groups. This means that we will seek your views and experiences to increase awareness As a member. you will receive exclusive of our mission and to raise Adferiad's resources including members newsletters, profile. Members can also elect Trustees event invitations to our local and national and have the chance to become a Trustee campaign events, and further resources. under Adferiad's constitution which You will have access to our 'Members Area, means that the people who receive our through our website. services govern the staff team who deliver these. Exclusive Resources 12 Impact Report Adferiad
Members of Adferiad Trustees Adferiad Front Line Staff Senior Staff We have had a 63% increase in membership from last year! Become a Member! Adferiad Impact Report 13
Our Staff We believe that the happiness and well-being of our employees are integral tothe success of Adferiad. As an organisation that values its people, we are committed to ensuring a positive and fulfilling work environment for every member of our team. As Adferiad continues to grow, it is important that we monitor not only how we are doing f rom our service users, perspective. but f rom an internal staff perspective. And with a team of 671 employees and counting. there are clearly a lot of voices to be heard! staff survey to find out what it is really like to be an Adferiad employee. We wanted to hear directly from the people whose hard work and dedication drives our organisation forward and to learn f rom the insights they could provide. The survey provided all staff with the opportunity to give their thoughts on working In the spirit of fostering an environment for Adferiad and encouraged the sharing of that thrives on open dialogue and continual both positive experiences and constructive growth, this year we decided to conduct an all- suggestion& Staff Survey Findings 683 Staff Members Employed 1 281'-, 89% 82% of staff said they were happy in their current role of staff were satisfied with the training and development opportunities offered to them of staff get on well with their colleagues Staff rated our buying and selling annual leave scheme a5 the most valuable staff benefit on offer, with an average score of As a place of work Adferiad was awarded an average rating of 4.1 stars out of S U315 ****. 14 Impact Report /Adferiad
What our staff said were the best things about working for Adferiad "Since joining Adferiad I h(Jve been welcomed warmly and feel like o vfJlued member of not only ourproject teom. but also Adferiad as a whole." Feeling part of a team "Lovelypeople who mokeyou feel valued." "The support and the friendliness ofits 5toff members" "Being able to do my dream lo. "Working in a sector whereyou have the ability to make positive changes to the livès of people who really need it." "Seeing the end result when you have vLJrked well with uservice Persona fulf ilment and job satisfaction Opportunities for growth "I like that there are plentyof opportunities forstaff to diversfffy." "Fantastic leaming and PfeOnal developing opwrtunitffe&" Tr opportunities to growinyour role and career." "Supporting and helwng other to make Kwtive change5° "Maknng a differen topeople& lives" °Helping clients ond service users with their mental health is very reMrt7rding.' Helping ppople Staff Testimonials "Working forAdferiad has been an amazing opportunityto support people in gaining confidence to move forward with their lives after experiencing hardship in all areas of life.. Not only did the survey provide us with some extremely valuable insights, but it also highlighted areas for lebration and for Improvemen This allows us to set targets for next year to ensure continuous improvements for all of our employee& 'The work that I was doing with the young people was one of the most fijlfilling things I have done." 'The people who I worked with were incredibly f riendly and welcoming and always were on hand to provide help and support when needed." "I have been with the organisation Isyears and had a number of supportive managers. I have been supported to gain valuable qualifications to develop me and help me progress in my career" Adferiad Impact Report 15
Workforce Development Adferiad and its legacy organisations have a long-standing reputation for delivering high-quality training in Substance Use and Mental Illness. This year, our workforce development and Gambling and Gaming related Harms external training services have expanded qualification. Other key achievements signif icantly to meet growing demand. include securing over 600 training Our reputation for delivering first-rate bookings within a week of releasing the training has been further enhanced by staff training calendar and producing the introduction of our new training multimedia informational films, enabling and consultancy brochure, which has staff to access critical resources as needed. contributed to increased visibility and recognition. Our external training service has experienced a signif icant increase in In 2023-2024, staff were provided with bookings. resulting in a wider range of increased access to a broader range of training requests across a diverse array of training courses aimed at enhancing their topics and clients. Looking ahead to next skills and supporting their professional year. we anticipate continued growth in development. Notably, we became the this area. and expanding this servicewill f irst organisation in Wales to develop, be a key focus in the coming months. accredit, and deliver an Understanding 16 Impact Fieport Adferiad
New Training Courses Person Centred Care Management courses Understanding and Responding to Gambling Harms (Accredited course) Medication Management Assessing Fiisk for Vulnerable People Absence Management for Managers Employment Tribunals for Managers Internal Training io0% 7,368 Hours 2613 of attendees expressed that their trainer was knowledgeable in their topic area of training delivered e-learning courses undertaken External Training At Adferiad, we are proud to offer a Workforce Development Programme which provides access to a range of f ree courses, fully funded by the North Wales Substance Misuse Area Planning Board and Partners. Courses are delivered by Adferiad trainers, some of which are accredited. Courses are f ree to all organisations across the six North Wales counties. Looking forward, we are excited to expand our training provision across Wales and welcome opportunities to work alongside many more organisations. Feedback .1 loved how the trainer used real life examples - it mode the information given. all the more real to me" ' I loved how interactive the training wa& I normally don't like online training but this was great" he trainer is very knowledgeoble and drew from professional experien to aid clarity. l also liked how everyone was encouraged to shore throughout. The trainer had a warm demeanour which provided a calm and positive atmosphere which took the pressure off us which encouraged engagement." "It was really interesting to hear everyone s personal experiences on mental health and will use whot I have learned from the course to help the people that I support- Adferiad Impact Report 17
Our Volunteers Volu nteers play a crucial role within Adferiad, contributing signif icantly to our services, clients, and staff. They serve as valuable members of our team. representing us and advocating for the transfonnative power of volunteering. Volunteers help to signrficantty enhance the services our clients access, along with alleviating the workload of our staff. However, what really sets our volunteers Peer lUnteerIng is a signif icant way we apart is their unique perspectlve. Many support our clients It involves individuals of our volunteers have f irst-hand lived who have personal experience in their experience of substance use and mental own recovery journey volunteering to help health cha Ilenges enabling them to others. This approach is highly rewarding establish profound and deep connections and empowering for both the volunteers with our service users. In addition, and those they support. Many of our peer our volunteers experience a sense of volunteers have gone on to secure jobs fulf ilment as they make a positive impact within our organisation or with other on others, thereby enhancing their own grou ps. wellbeing. Interest in volunteering has continued to grow this year, and the numbers speak for themselve Over the past year, 100 volunteers helped to support our seNices These volunteers helped to support 32 of our services across Wales and in Lancashire We currently have 111 active volunteers and 35 volunteers actively shadowing staff members to learn more aboLrt the great work that we do 18 Impact Flep Adferiad
I really enjoy volunteering, being o full time mother and wife it gets me out of the house and into o different environment. I do like to think that I can make even o small difference to someone. else s life. To me volunteering is about making a difference, whether its big or small knowing a change has been made is all that matters. 99 99 Volunteering with Adferiad is extremety rewarding. It allows me to develop skills thot I can use in my caer alongside a feeling of fulfilment from knowing I'm moking a difference in mycommunity. The fact l om able to do this with a group of like-minded Voluntee is an added bonusl 99 Volunteering gives me a sense of purpose, connection and the opportunity to make a real difference in the lives of others. 99 Placements Adferiad takes pride in hosting students f rom universities, colleges. and training organisations for their placements and we understand the value of combining practical experience with theoretical learning. Our students come f rom across Wales and the North of England, gaining valuable experience in a range of roles that complement their studies. Some students choose to continue volunteering with us after their placement ends. Currently, we have 10 students with us, and others are preparing and applying for placements in the upcoming year. Adferiad Impact Report 19
Our Research At Adferiad, research is not just an activity, it'5 a cornerstone of our mission to improve lives. Our involvement in groundbreaking projects and our partnerships with leading universities demonstrate our commitment to advancing mental health understanding and treatment. These collaborations allow us to contribute to and benefitfrom cutting-edge research, ensuring our services are informed by the latest scientif ic insights. Our research activities provide us with Research with External Partners evidence-based insights that direttly shape our approach and services. By I n 2023, Adferiad became i nvolved engaging in focus groups, surveys, and in a groundbreaking mental health project worth £4.3 million. The Bipolar, consultations, we ensure that the voices of Schizophrenia and Psychosis Research our *rvice users, staff, and stakeholders are at the heart of our work. This research- Initiative of the Brain and Genomics driven approach enables us to develop Hub (B-SPRINTI brings together an more effective, tailored interventions and interdisciplinary network of world- to advocate for policy changes based on leading researchers, f rom Cardiff, Bath, solid evidence. Bristol, Exeter, and Swansea universities, alongside Adferiad, Bipolar UK, and people with lived experience, to aclerate impactful research and treatments to improve the lives of people with severe mental health conditions. Through conference presentation academic publications, and media engagements, we not only share our findings but also contribute to the broader discourse on mental health. This commitment to research and evidence- based practice positions Adferiad as a leader i n the field, driving innovation and improving outcomes for those we serve. Also in 2023, Adferiad partnered on an exciting resea rch stLJdy led by resea rchers in Swansea. Southampton. and Nottingham Trent Universities. The study investigated Adferiad staff and service users, concerns about the use of Al tools in mental healthcare settings. Following the study. our findings were presented at the ACM (Association for Computing Machinery) Web Conference 2024. We also presented some of our research findings at the Socio-Legal Studies Association Annual Conference ISLSAI in Portsmouth in March 2024. 20 I mpact Report Adferiad
Consultations In March 2024, we applied for Stage 2 of the People & Places Grant Application to secure £500,000 f rom the National Lottery Community Fund to develop a stigma reduction project inspired by our 2022'0nly Human, campaign. This work involved co-ordinating research to support our application (including focus groups with staff and service users) to ensure co-production in the design and development of the project. Surveys These were designed to help us gain insights into the experiences of our service users, their carers, our staff. and the wider Welsh public: Client & Carers Feedback Survey 2023 Staff Survey 2023 Carers Experience Feedback Survey 2023 Campaign Survey-Time to Take Control In April 2024, we began consultation work in support of our bid for an upcoming 3-year veterans project worth £900,000. This involved meeting with a variety of stakeholders, including veterans and In November 2023, we presented our their family members, heads of veteran 'rime to Take Control, campaign f indings organisations, and academic experts, to at the Senedd Mental Health Cross Party gather important insights into the needs Group led by Ken Skates MS, Chair and of veterans and their families across Wale& Cabinet Secretary for the Economy. This consultation process was crucial in Transport and North Wales. informing our strategic plan for delivering effective, timely support throughout the project and our consultation revealed several key findings which will shape and guide our focus moving forward. Presentations Conferences SLSA conference, Portsmouth, Ma rch 2024 (pictured below) Articles I n February 2024, we published an article in the Western Mail entitled 'lntegration of Al in healthcare demands a nuanced approach,. We also had 2 articles featured in the Public Health Network Cymru E-Bulletin: July 2023 issue - 'Adferiad's fime to Take Control Summer Campaign. Sept 2023 issue - 'Cffje Cymru: Unlocki ng opportunities for a healthy working Wales, From left: Chloe Harrison, Adriad. Dr Caroline Jones Swansea Universty. Rose Worley, Swansea Universitr. Dr James Thornton, Nottingham Trent University. Adferiad I mpact Fleport 21
The year in numbers. 30,000 .. 21 o& clients were supported in <)0 the last year new referrals every day or of the Welsh population! , ,¢1¢gdSdJU)£bEyE), , 398,257 683 client engagements... ..or one engagement with a client every staff working at Adferiad 46 seconds 281 new staff members 22 Impact Report Adferiad
Funding secured for 29 new contracts... worth a total value of £3,090,658 16,000 visitors to our website 122,000 visits to our X prof ile 772,000 29,0 people reached via our social media pages followers across social media Adferiad Impact Report
New Service Developments In 2023-2024 We had an incredible year of growth and succes5, all thanksto the trust and support of the communities we serve. With 29 contracts secured, totalling £3,090,658, wekn been able to retsin and expand our services, rnaking a real difference to people's lives across Wale& Our aim is always to reach those who need us most, and this Ear has been about building on that commitment. Launching New Services Crisis Sanctuaries Gambling Supporting people in crisis or at risk of A major step forward thisyear has been crisis has always been a priority, and this our new programme dedicated to raising year we launched the Children and Young avareneSS and providing support for People (CYP) Sanctuary in Llansamlet, vK>men impacted by gambling-related Swansea. Open 24n, it provides a safe, challenges. Thi5 contract marks a vital nurturing environment designed to meet service for women across Wales, ensuring the specific needs of children and young they are aware of specif ic ways women people. Alongside this, we introduced may struggle with gambling, and are able an Adult Crisis Sanctuary seiCe in to access the help they or someone they Carmarthen, offering support between know may need. 5pm-2am between Thursday-sunday every week. Carers Housing A key wirr this year was securing the contract for the Outreach Tenancy Support in Merthyr. This project includes supportfor individuals to maintain their tenancy and live independently including individuals also struggling with mental health challenges. Lastly, we were successful in our grant application to the Carers Trust to support carers across Wales. Through this, we're administering short break opportunities and grants to carers of people with mental health issues offering much-needed respite for those providing invaluable care. Mental Health Each of these achievements represents more than just a contract; they reflect our dedication to supporting people in Wale& Whether it's providing mental health supporL housing assistance, or crisis intervention, we are constantly evolving to meet the needs of the communities we serve. We secured three out of f ive available lots from Carmarthenshire County Council's Mental Health Preventative funding. This funding enables us to continue delivering essential early intervention support for people's mental health across the county. 24 Impact Report Adferiad
Retaining Existing Services Substance Use Mental Health We were thrilled to be successful in continuing to support the Caniad service. empowering individuals who want to make their voices heard and shape substance use services across North Wales. It's about creating space for people to influence real change in their own care and wider community. We've also been successful in tenders to deliver day opportunities. community wellbeing activities. and social inclusion projects. throughout West Wales thanks to funding f rom Hywel Dda University Health Board. This incorporates many of our existing services such as our Carmarthenshire day services, Aberystwh Social Clubs, Tenby Resource Initiative etc. Veterans We were successful in securing funding f rom the Armed Forces Covenant Trust to continue to be the Welsh Strategic Partner of the Veterans, Places Pathways and People programme to coordinate Veteran's groups. organisations. and funding in Wales. Service Expansion We further expanded our CAMFA counselling service to support children and young people aged 14+ in North Wales, offering a combination of Counselling and Cognitive Behavioural Therapy (CBT) to them and their families. In addition, we're proud to be working with Betsi Cadwaladr University Health Board, delivering counselling services for those on CAMHS waiting lists. We were also successful in a bid to provide counselling supervision to existing counsellors in Wrexham. Through successful framework bids. we%ie expanded our counselling services in Rhondda Cynon Taf and Wrexham County Council. Our partnership with Rhyl City Strategy also continues strong as we were added to the In Work Support Framework. providing counselling to individuals as they move into or sustain employment. Adferiad Impact Report 25
Our Service Highlights Employment Programmes - Cyfle Housing Cymru During 2023- 24 Adferiad hal provided Adferiad continue to lead the delivery 25 projects funded by Housing Support of the large-scale Welsh Government Grant (HSG) contracts. The contracts are funded 'Out of Work Service, across all f ive across 10 Local Authorities: Wrexham, lot areas throughout Wales and directly Flintshire, Denbighshire, Conwy, delivers the Cyfle Cymru programme Gwynedd, Ceredigion. Pembrokeshire, in North Wales, with Kaleidoscope in Carmarthenshire. Merthyr Tydf il and Powys, with Barod and Kaleidoscope in Neath Port Talbot. Cardiff and the Vale of Glamorgan, and with Barod in Swansea Bay and Dyfed. It We also provide Supported remains the largest service ever delivered Accommodation projects such as by Adferiad - in terms of both value and Wrexham Supported Accommodation geographical spread. which is delivered across four houses and one cluster flat, supporting up to 20 occupants. The Welsh Government's Out of Work Service funds a programme which builds on our considerable success in the delivery Adferiad successfully tendered for a new of effective peer mentoring interventions. project which isto commence on the Ist Through mentoring, training, employment April 2024: Merthyr Tydf il Floating Support su pport and volunteering, Cyfie Cymru Services (with Dispersed Mental Health) aims to help people with experience of the project will be known as Merthyr substance misuse and mental health Outreach Tenancy Support {MOTSI. Two diff iculties get into or closer to work. HSG services contracts ended in 2023- 24. From the cornmencement ofthe project in October 2022 to the 31st March 2024, Cyfle Cymru has attracted more than 4,200 registrations across the five lot areas. Over 65,986 hours of support delivered, nearly 5.000 accredited and non-accredited qualifications have been awarded since the programme began. 250 people have been supported into employment, with 733 gaining work or volunteering experience and 1,616 people received support for co-occurring needs. iolence Against Women Domestic Abuse and Sexual )fiolence (VAWDASV) Adferiad Recovery were successful during 2023/24 in gaining capital funding f rom the Off ice of the Po5ice and Crime Commissioner and the Welsh Government to purchase and renovate a three-bedroom property for the support of an individual and familywho have been affected by VAWDASV. This is the third year we have received such funding. 26 1 mpact Report Adferiad
Young Persons, Services Adferiad delivers a comprehensive range of services for young individuals facing challenges related to mental health, substance use, and criminal justice across Wales. Our Young Persons, Substance Use services have supported 150 young people in Powys, and our SWITCH service in Neath Port Talbot supported 355 clients and received 108 referrals for young people who are experiencing or are at risk of experiencing substance use issues. Additionally, our Early Intervention in Psychosis services provide crucial support to young people and their siblings during what can be a frightening time ' for the entire family. In 2023f24, the team supported 96 young people through this service. which provides Counselling and CBT to young people and their family/carers. We have a new contract with Betsi Cadwaladr University Health Board, providing Counselling for those on CAMHS waiting lis Crisis Sanctuaries Adferiad continues to play a crucial role in supporting adult mental health through its Sanctuary Services across Ceredigion, Swansea, Neath Port Talbot and Carmarthenshire . These services have become essential resources for individuals experiencing mental health crises. During the 2023/24 reporting period, Adferiad's Sanctuary Services have demonstrated signif icant reach and impact.. A total of 1.826 referrals have been received, staff have conducted 1558 support calls, which are critical in providing emotional support, and guidance to those in need. For individuals experiencing acute crises, direct interaction is often necessary, Adferiad has provided 438 clients with face-to-face support serving as a lifeline for many, offering comfort and practical advice during times of distress. Our CYP 2417 supported accommodation in Merthyr Tydf il consists of five self- contained flats, providing support to young people who are care leavers and those needing lower-level support. This year, the team has successfully supported eight young people in their journey towards independent living. Through our partnership with Mental Health UK, we have delivered 306 sessions of support through our Bloom and Vour Elesilience programme to children and young people in various settings. including schools, colleges, CAMHS, sporting excellence pathways and community groups. In 2023, Adferiad successfully secured the contract to establish a CYP (Children and Young People) Sanctuary in Llansamlet, Swansea. This facility offers a safe and supportive environment specif ically designed to meet the needs of children and young people. The service provides essential mental and emotional support to young individuals facing various challenges. with a direct referral pathway through the CAMHS Crisis team. We have also been successful in extending our CAMFA counselling seNice to children and young people aged 14+ in north Wales - a welcomed and much needed service Adferiad Impact Report 27
Our Service Highlights Inpatient and Residentlal Services Hafan Wen - our purpose-built detoxification and treatment centre- is located on the campus ofthe Wrexham Maelor Hospital and provides services for Adferlad's Veterans Services - patients from north Wales through a long- Change Step term ag reement with Betsi Cadwaladr University Health Board. Hafan Wen as a Change Step offers effective support specialist medically managed unit also for veterans, their families and carers provides high intensity support to patients in Wales. During this period, we've f rom across the UK and beyond.There are successfully delivered on all projects and signif icant concerns over the state of the programmes in our current portfolio building at Hafan Wen, discussions are which includes: Veterans NHS Wales ongoing with BCUHB around the future (BCU H Bl where we've successfu I ly commissioning of Hafan Wen with various extended our existing contract up to options being explored. March 2025; Tackling Isolation and Loneliness Veterans Places, Pathways and People programme (V4P) where we have successfully moved into a new phase of work which will hopefully extend this contract up to 2026; and Look Back to Move Fomard which is progressing well. We have also retained our Gold Award for the Defence Employer Fiecognition Scheme and are proactively raising the prof ile of Change Step to ensure we are well positioned to grow this service further in 2024/25. private clients to the facility. We continue to deliver the gambling pathwayf rom Parkland Place North Wales. Parkland Place Lancashire- our detoxif ication and treatment centre in beautiful grounds in Chorley continues to provide high quality support and we redeveloped this site in 20282023 to provide greater capacity having been successful with a number of tenders to provide inpatient care for authorities across England. The service now offers 23 rooms of an extremely high standard of accommodation and care and 2023/2024 has seen occupancy challenges improve. Therapeutic Services We were successfully added to frameworks to deliver counselling in Rhondda Cynon Taf and supervision to Counsellors in Wrexham County Council. Our work with Rhyl City Strategy continues as we were successfully added to the new In Work Support Framework this year to provide Counselling for clients on this project. Parkland Place North Wales is currently taking both private and statutory clients for rehabilitation. We are in the process of developing the site to include a new gym facility, and various subtle changes to rooms such as coffee machines etc. We have a new Marketing and Communications off icer in post. part of their role is to move forward with a marketing campaign to attract more 28 Impact Report Adferiad
Domiciliary Care Mental Health Services Adferiad is Registered with Care Adferiad's community mental health Inspectorate Wales (CIW) in six of the services continue to expand despite seven Partnership Areas of Wales; North wider funding concerns. In 2023/24, Wa les, West Wa les, Cwm Taf, Powys. we successfully tendered to retain our Cardiff & The Vale and West Glarnorgan existing services with Hywel Dda UHB rrhis registration is currently dormant). in Carmarthenshire, Pembrokeshire, Adferiad deliver a broad range of and Ceredigion under a new 3+1 year Domiciliary Support Services, ranging contract. Additionally, we secured 3 out from Home Care, Domiciliary care within of 51ots within Carmarthenshire County an Extra Care Scheme, and Respite Care & Council's Mental Health Preventative Support. fijnding. totaling £137k per annum for 4+2 year contracts. This success underscores our comrnitment to providing essential mental health support across these region& The Adferiad CIW Annual Return Report that was submitted for all Adferiad Registered Services. 305 individuals had been provided Domiciliary Support during 2023- 24. Caniad CVUHB continues to collaborate with the Cardiff and Vale University Health Adferiad Recovery delivers a range of Board, the Mental Health Clinical Board domiciliary care services across Wale (MHCB), and Mental Health Services to including floating care services, support amplify the voices of those with lived in shared accommodation, and. more experience. This year. Caniad CVUHB recently, the development of extra care received 50 engagement requests from services in 2022123. During 2023/24. we MHCB services. enabling % members received 72 referrals and supported to provide valuable insights and support 183 active clients across these services, positive changes in mental health services. demonstrating our ongoing commitment Caniad CVUHB is now a key part of the to providing tailored care and support Cardiff & Vale University Health Board's to individuals in their own homes and Lived Experience Panel, ensuring that communities. opportunities for sharing lived experiences are meaningful and beneficial. During 2023f24. Adferiad supported 1.375 active clients and received over 400 referrals into our mental health and wellbeing services across Wales. Adferiad Impact Report 29
Our Service Highlights Families & Carers Services Adferiad operates 23 families and carer services across Wales and supported 2,243 carers du ri ng 2023124. Our services for carers include Carers Respite Services, Carers Assessment services, Information, Advice, and Guidance, Carers Newsletters, Training, a hospital-based service includ ing Carers Cafe in Gwent, and Carers Card Schemes. Additionally, we established an internal Carers Forum. which meets in person twice a year to share best practices and ideas for developing our carer services. rapid one-to-one harm reduction program in the NPT area has signif icantly increased our capacityto handle a greater number of referrals. During 2023-2024, treatment services across Swansea Bay di rectly supported over 1.400 individuals, with more than IJOO new referrals. Problem Gambling Adferiad is working with academic partners to deliver the 'Look Back to Move Forward. project, which will develop a new timeline assessment of gambling, alcohol use, and mental health in recently transitioned veterans. It will lead to ems-wide change in help and support services for veterans with complex addiction needs. Last year, we were awarded Amser funds to deliver respite grants to carers across all the local authoritieswhere we provide services. This funding has signif icantly bolstered the resilience of the unpaid carers we support. To date, we have processed 310 applications for respite breaks, including spa breaks, meals out, National Trust memberships, and group activities. It is a collaboration with Anglia Ruskin University, Swansea University and fu nded through a Transformational Grant award of £SOO.000 from the Armed Forces Covenant Fund Trust. Our Strategic Lead of Gambling Related and Other Harms provides the Secretariat for the Cross Party Group on Gambling at the Senedd, and has spoken at a number of conferences in the UK and Europe in 2023/24 further cementing Adferiad's place as a leading provider of services. We continue to deliver the National Gambling Treatment Service which has been extended based on project outcomes. Treatment Services Adferiad continues to offer a wide range of support to individuals whose lives are negatively impacted by substance use, both strategically and within the community. Working closely with our partners, we provide services to those aged 18 and above, including a harm reduction model of care, a hidden harm service, an abstinence program based on the Minnesota model, and a family support service. The implementation of a 30 Impact Report Adferiad
Criminal Justice Services Adferiad continues to work in this challenging space through local services such as Ty'n Rodyn and Ty Adferiad, both of which are highly successful. The Circles of Support and Accountability ICOSAI project works with some of our more complex clients across Wales and is achieving great outcomes, it has also enabled us to build a strong network of partners including the Ministry of Justice IMOJ), Police, and HMPPS. National Services rime to Change Wales 202Y24 saw the eleventh full year of operation of'Time to Change Wales,, an initiative aimed at reducing mental health stigma and discrimination, delivered in partnership with Mind Cymru. The project successfully fulf illed all targets for the year for every Pillar managed by the Community and Employer Engagement team overseen by Adferiad.. 16 new organisations have pledged with most employing people from the most deprived areas and/or have a high percentage of Black Asian and Minority Ethnic employees; 28 anti-stigma talks have been delivered to 830 individuals with another 525 conversations taking place at exhibition stands; 34 new Champions have been trained including 47% f rom Black Asian and Minority Ethnic communities and 502 staff were trained at Swansea Bay University Health Board in tackling stigma in healthcare settings. Our Dyfodol service, operating in the statutory prisons in South Wales. supported 9.437 individuals during 2023124, delivering 20,696 one-on-one support sessions and 258 group sessions, which had 2,063 participants across all establishments. The groups included SMART Recovery, Brief Interventions, Acupuncture, Motivate to Achieve, and 5km Walking Groups. These initiatives underscore our commitment to effectively supporting individualswithin the criminal justice system and addressing their complex need& Adferiad's Appropriate Adult Service continued delivery to South Wales, Dyfed Powys and Gwent Police Force areas. During 2023f2024 we have delivered a service to a total of 3.334 vulnerable adults during police detention and questioning, provided training to 60 individuals across Wales. During this period 10 external talks have also been delivered to associated police forces as Custody Sergeant training ref resher as well as the Police Crime Commissioner's Off ice. Mental Health & Money Advice Mental Health and Money Advice continue to provide clear. practical advice and support for people experiencing issues with mental health and money. Annual gains for our clients during this period was £1.005.971.16, where we supported 325 new clients in addition to ongoing caseloads. Adferiad Impact Report
Service in Focus Children and Young People Sanctuary This year, we proudly mobilised the Swansea / Neath Port Talbot (NPT) Children and Young Peoples Sanctuary Service, a vitsl out-of- hours service dedicated to providing support for young people in mental health crisis across Swansea and Neath / Port Talbot counties. The Sanctuary offers a safe, welcomingi and homely environment designed to support those aged 12 to18 facing emotional and mental health diff iculties. The service provides practical and therapeutic support. Equipped with a lounge, dining area, prIdte spaces for one-to-one support, and even basic facilities such as showers and laundry, the Sanctuary ensures young people can de-escalate from their crisis in a safe and calming environment. With the CYP Sanctuary, we aim to reduce the risk of harm, lessen the need for hospital admissions. and provide pathway5 for longer-term support through referrals to additional services as needed. Our partnership with Swansea Bay University Health Board's Child and Adolescent Mental Health Service (CAMHS), funded by the Welsh Government, allowed us to create an admission avoidance service that prioritises immediate intervention and support in a calming space. A Holistic Approach to Crisis Support The service operates on a three-step approach: providing immediate support in a calm setting, helping young people Meeting a Growing Need explore the factors that contributed to their distress, and equipping them with The development of the Sanctuary stems tools and techniques to manage future f rom a critical recognition of the need challenges. Whether through well-being for appropriate mental health support activities, group sessions, or conf idential services for young people. Over the years, one-to-one support, our trained staff are mental health crises among children and on hand to offer grounding techniques adolescents have increased signif icantly. and help young people regain emotional with the effects of the COVID-19 pandemic control. This holistic approach aims to further exacerbating this issue. Young empower individuals, giving them the people in crisis often have no other ability to manage their emotions and option but to present themselves at local behaviours more effectively. emergency departments or hospital settings, which can be overwhelming and inappropriate for those in emotional distress. 32 Impact Report
Young People at the Heart of Our A Promising Future Design We are incredibly proud of the work From the outset, we knew it was we've done in partnership with CAMHS to essential to involve young people in the launch this much-needed service, which development of the Sanctuary. From we believe will make a lasting impact on choosing the colour scheme to selecting the lives of young people. By providing a the furniture and soft furnishings, young safe, supportive space during moments people's input shaped the warm and of crisis, the Sanctuary is helping to f ill a calming environment we've created. critical gap in mental health support for The aim was simple: to make the space children and young people, ensuring that comfortable, calming, and accessible for they receive the right support at the right young people in crisi& and by all accounts, time. we've succeeded. With communal areas that include a games room and sensory room, the Sanctuary provides more than just a space for immediate crisis intervention. It's a place where young people can relax, engage in activities, and begin to feel safe again. The feedback has been overwhelmingly positive, both from the young people themselves and their families. They've praised the service for offering not just crisis intervention but a place where young people can explore their emotions and learn coping mechanisms for the future. Looking Ahead As we move forward, we plan to expand access pathways, ensuring more young people can benef it from this service. With mental health issues continuing to rise. services like the Sanctuary will play an increasingly vital role in providing the support young people need to manage their mental well-being and avoid reaching crisis points. YOUNG PEOPLE POBL IFANC Sanc uary 'Noddfa ImpactReport -33 -* 1
Our Campaign time to take Control! Adferiad's Cost of Living Campaign During the Summer of 2023. Adferiad launched it's cost of living campaign 'rime to Take Control,, which was in response to our stakeholders telling us that a priority for them in 2023 was'how to get though the cost of living crisis safely and in good health,. The aim of the campaign was to provide practical and personal support to people during the cost of living crisis, empowering them to take control of their own situation, and to campaign for action to the UK and Welsh Governments, Local Authorities and NHS, and others to support our We found that nearly 80% of people client group. Throughout the campaign, reported that their living costs had we worked closely with UK and Welsh increased a lot f rom the previous 18 partners Carers Wales and St Giles Trust to months, 86% stated that they had ensure that carers and families were fully Struggled to pay basic bills. Throughout supported. We also engaged nationally the campaign, our money and mental and locally with the Department for Work health advice service was voted as the and Pensions, Dwr Cymru, Unison and most important campaign offer, with Local Authorities to facilitate dialogue more than 80% of people stating that this and enhance their understanding and was extremely important. response to client needs. report and findings of the campaign. Over the Summer. we brought the campaign to 29 different events. with more than 200 staff and volunteers helping and taking part, including 10 members of the Senedd also attending. we spoke to more than 1000 people about their experiences of the cost of living crisis and opened our survey to all our members, beneficiaries and wider public across Wales to gather insight into how the crisis was affecting them. Our campaign was launched by Jane Hutt A 10 point plan was then co- MS, Minister for Social Justice and Chief produced by Adferiad with our Whip, who also concluded the summer benef iciaries outlining key ways in campaign on the 10th October in the which we can all help to get through Senedd where she was presented with the the cost of living crisi&. 34 Impact Report Adferiad
The UK Government l. Ensure benef its for people with a disability or long- term sickness rise with inflation (inflation for people living in poverty is much higher because fuel costs represent a higher than average proportion of their spending so this needs to be factored in): also. implement a fairer and more easily accessible Personal Independence Payment (PIP) assessment process which gets help to people quickly. 3. Improve f inancial support for carers, recognising the cost benef it of carers being able to play their role in providing support. 4. Long-term: start a national conversation about the future of benefits. with the goal of improving the lives of people who are at risk and depend on benefits. S. Ramp up help for those with mental health and addiction problems who are ready to become economically active - improving support, training and incentives while not pressurising those unable to work. 2. Restore the QO additional weekly uplift on Universal Credit which was so helpful during the height of the Covid pandemic. The Welsh Government 6. Promote further the need to ensure that all those using secondary mental health services have an effective Care and Treatment Plan in place and that these include the outcomes to be achieved and what services are to be provided, or actions taken, under the 'Finance and mone section. 7. Ensure that all adults at risk and their carers- and families of at-risk children have easy and timely access to advice and advocacy relating to money management and debt. The Welsh Voluntary Sector 8. Prioritise support for people at risk who 9. Provide a voice for people at risk so are most affected by poverty, including providing advice and support or that their needs are heard by both the UK and Welsh Governments. facilitating access to support by specialists. All of us 10. Be good neighbours! Helping those around us can make a big difference, whether that means donating to a food bank or just helping an individual or family whom you know. Adferiad Impact Report 35
Our Partners Adferiad itself is a merger of CAIS, Hafal and WCADA because we recognised that our separate expertise was most effective when combined. Sir y Fflinl wrtt¥hani Sir Ikrtvb)"¢h We believe that our work as a charity needs to be led by the needs of our clients, and as such we are always seeking to forge partnerships with a range of different orga nisations who we can work with to better support the needs of our clients. . dacw Waks Alan for Mental Hea Cynghrair lechyd Meddwl CYYNU Rehabs Mental Health Alliance This can stem from joint case work on the ground with local charity partners, or health care teams such as CMHTS, through to formal partnership like our Out of Work servi delivered in partnership with Barod and Kaleidoscope, and also our national. and international strategic campaigning partnerships such as the WalesAlliance for Mental Health, DACW, and GAMIAN. HM Pr & CareQuality Commission •oYs NH5 GIGI . NHS GIG Glfj To be effective we need to put aside the boundaries that can arise around organisations and focus on our shared objectives - to provide the best support to people who need it in Wales (¢ Dune nationalgrid • PUREGYM NEPTUNE ENERGY ..ll1 &C.ill Cilli S(t¥OATIg Isg -) 11 gp. 36 1 mpact Fleport Adferiad
CERE(YGION ,-J BKIix.FxD iiio1iiiKthshlrc IAVINI I GambleAware THE ARMED FORCES COVENANT FUND TRUST Cyrou Vknh GtyernKWrt CAIS UNISON (ey) NCMH PLAT dORM barod .n._ rEi Adferiad WALES entol V.eclth Ktslctdgs<opE cxri St Glles 17AI SHELTER ateb @cath (Q Corw/ Linc stori PArrf6f time to change Wales DECHRAU NEVIYOD Grwp CY Hafod mERTYR VALLEYS HOMES PAPYRUS unll•d sh caniad CARERS TRUST Adferiad Impact Report 37
We are incredibly grateful for the generosity we receive each year from community groups, businesses, and individual donors across Wales. This support is crucial in enabling us to continue our vital worK helping people facing challenges with mental health, substance use, and other issues. Fundraising Registered with FR FUNDRAISING REGULATOR This year, our supporters have gone above and beyond, participating in a range of activities, f rom climbing Pen Y Fan to organising group off ice events, all to raise funds for Adferiad. We are also deeply touched to have received over £25.000 in in-memorium donations, a testament to the impact ourservices have had on families throughout Wales. I n total, 02,559.2] was donated i n 2023-24, either for specif ic projects or to support our general charitable work. This extraordinary sum has directly contributed to the continuation of services that provide crucial support to individuals and families in Wales. We extend a heartfelt thank you to every indiwdual who took the time to organise or participate in these fundraising events. Many of these efforts represented significant personal challenges. and every pound raised will go towards ensuring we can continue to be there for people who may be strugg l ing. One inspirational example came in February 2024, when a team of 11 from North Wales collectively raised £6,559 in memory of Jordan. who alongside his family accessed some of our mental health and carer services In Flintshire. Jordan's family shared his story. Scan here to donate! 38 Impact Report Adferiad
Jord was an amazingg caringg kind, and fun-loving son, brother, uncle, grandson, and friend. But behind this, he struggled on a daily basis with his mental health, and only his immediate family knew of his struggles. It wasn't until we found Adferiad (previously Hafal) that we felt we were making progress in supporting Jord. Family and friends travelled to Langar Airf ield in Nottingham to skydive in his memory, the weekend after what would have been his 26th birthday." All skydive expenses were covered by family members and f riends, ensuring that every penny raised went directly to Adferiad. The efforts of Steve and Anna, Jordan's parents, his brothers Josh and Callum. and his sister Emily, as well as Connor, Cain, Courtney, Aled, Yasmin, Lee, Abbi, and Kieran. not only honoured Jordan but also helped raise awareness about the importance of providing resources for families who don't know where to turn for help. Anna, Jordan's mum, shared: "We had o fabulous day. very emotionall l am very keen for help and support for family members who struggle not knowing how to help their loved ones. The effect it has devastates families and we as o family would like awareness to be at the forefront, so that family members have access to resources and know there is somewhere they can reach out tolll To everyone who fundraised, donated, or supported us in any way this year- thank you. Your contributions make a real difference in the lives of those we support across Wales. Adferiad. Impact Report 39
Sustainability. An Adferiad Green Future As an organisation we are determined to act on and succeed in becoming Net Zero by 2030. We have team bases in every county in Wales, three hospital sites (including one in Lancashire), a rehabilitation unit, multiple residential properties, and modem off ices. We operate a fleet of nearly 50 vehicles including minibuses, food transF)Ortation, and cars. Our aim is that our assets are focused on maximising impact for our benef iciaries, saving money. and improving our carbon prof ile. Our sustainability objectives: Fleview all property use annually to ensure best use of resources. Encourage the use of technology to reduce travel while recognising the value offace-to-face engagement. Carry out Carbon Mapping for Adferiad Recovery. All refurbishments to include energy eff icient, low carbon approaches . e.g. LED lighting, insulation. automatic lighting, etc. Create a sustainability group to develop plans for a IO% year-on-year reduction in carbon mapping. Increase the number of residential units available for our benef iciaries by 5% per annum. Utilise new technology to reduce the use of paper and printed materials including publications, marketing, and internal communications by reducing stationery consumption by IO% per annum in real terms. Review all staff mileage biannuallyto ensure best use of time and resources. Plan to replace all vehicles with plug in hybrids or pure electric vehicles over the next f ive years. 40 Impact Report Adferiad
We have undertaken a comprehensive carbon mapping exercise and have a Carbon Reduction Plan in place which is reviewed year on year. In the future we hope to implement measures such as: Switching to a IO0% renewable electricity provider. This will bring down our overall emissions by around 7.64%. Reducing C02 emissions generated through the disposal of operational waste by ensuring better utilisation of waste handling practices {i.e. Maximizing the amount of waste sent for recycling. reducing the volume of waste incinerated, etc). Replacing current petrol/diesel run company owned vehicles to lOO% electric vehicles over the years. This will bring down our current emissions by around 4%. Tackling emissions produced by employee commutes by incentivising staff to switch to electric vehicles or take public transport to work in the coming year& Reducing emissions produced by business travel over the coming years by using only electric vehicles. Reducing emissions relating to subcontracted delivery services by opting for courier companies with Sower carbon footprint. Lessening emissions relating to online storage by using to cloud services with a lower carbon footprint over the coming years. Adferiad Impact Report 41
Key Developments In addition to our aforementioned rights-affirming and campaigning worK we have had other signrficant developments over the last year. Certif led Gold & Ruby for our Cultural Competence work The Diverse Cymru Cultural Cornpetence Certification Scheme recognises the progress organisations making toward breaking down barriers many BlacK Asian and Minority Ethnic group5fa in the worlq)lace. We received two awards for our rights affirrning work. a Ruby award for our North Wales Off ice, and the highest award of the year. the Gold Award, for our Swansea Lakeside Off ice. Achieved the f irst stage of ISO 14001 Certif ication ISO I400l is an internationally recognised standard for environmental management system& It provides a f ramework that organisations can follow to establish, implement, maintain. and improve their environmental performance. We hope to follow up our stage one success wrth the full certif ication later in 2024. Iso Launched the'Future Leaders, Programme In December 2023 we launched our Future Leaders Programme at Bangor University. The Future Leaders Programme is focused on developing those who currently manage or have an ambition to manage Adferiad's services and departments, into the individuals who will be ready and able to lead our organisation in the future. The programme continued into 2024, with candidates seletted to study a work based. level 3. 5 or 7 qualification. Invested more in our Staff Wellbeing scheme 'Cadw'n lach, Cadw'niach This year we increased our counselling provision wthin our Cadw'n lach wellbeing team, allowing us to support even morestaff who may be experiencing diff lCuleS in their lives. 42 Impact Report Adferiad
Launched our Staff Welfare Fund In September 2023, our Staff Wellbeing Fund went live. The fund aims to support employees who may be experiencing f inancial hardship. To build up th@funding poL staff were asked to donate I hour of their gross salary per month. with Adferiad matching any contributions made up to £IOOQ per rnonth. The response from staff has been breath-taking and a huge thankyou goes out to everyone who was able to contribute. Launched Y Pantri. and The Junction, as part of CSE In July2023 we launched Y Pantri, in partnership with St GiFesTrust and CAIS Social Enterprises. Y Pantri is a social suremarket with the goal of helpirbg peoplewho are struggling to provide for them*fves and their families by offering high quality products supplied by Fareshare. PANTRI In addition to Y Pantri, CAIS Social Enterprises la subsidiary of Adferiadl were also able tD open a newsocial enterprise at Llandudno Junction Train station. As the newest addition to the Porters café brand, the coffee shop will provide commuteTS Wlth great coffee. and the knowledge that the cafe's profits go tt)waTds fiJnding further community service& Became an integral part of the National Gambling Support Network National Gambling Support Network The National Gambling Support Network is a group of providers commissioned by GambleAware to provide treatment and 5UPPOrt for people experiencing Gambling Related Harms and Complexitie& As a national provider, we have attended a number of regional boards to promote the treatment pathway that we deliver as part of our gambling services. Accredited as a Living Wage Foundation Employer Wearea Thisyear we continued our commitment to our staff by maintaining our accreditation as a'Living Wage Foundation Employer.. This accred itation demonstrates our commitment to our staff by ensuring they are paid a living wage. reflecting our dedication to their well- being, professional developmen¢ and to building a stronger, more sustainable organisation. Living Wage Empky Adferiad I mpact Report 43
Looking Forward Health and social care services continue Adferiad remains committed to to struggle post pandemic with many not partnership working within the statutory yet returning to pre pandemic methods and voluntary sector in pursuance of the of operation. While Adferiad maintained best possible setvice to our client group. services on a face-to-face basis even Partnerships allow Adferiad to respond in during the pandemic. many other the following ways: services have become less productive and continue to highlight the pandemic Seek joint working relationships with as a reason for poor productivity and providers based elsewhere in the UK to performance. This remains highly develop shared approaches, increase unsatisfactory for our beneficiaries. and awareness of Adferiad, and to share best Adferiad will need to support their voice in practice. We will also continue to invest challenging such working practices in our partnerships with Mental Health UK. the Wales Alliance for Mental Health {WAMH), Gamian, EUFAMI, DACW, and other alliances to ensure the voice of our beneficiaries is heard. We know that there will be an election in 2024/25 at UK level. and employment of people with health conditions who are currently economically inactive will be a key priority for whoever leads the country. Through collaboration with leading Adferiad will continue to demonstrate the researchers and institutions including effectiveness of peer led programmes and several Universities throughout the UK, encourage those who have experienced Adferiad has established several key them to assist us in coproducing the best research projects in 2023/24, includ i ng models for this work. working with Swansea University and Nottingham Trent University in the 'public (disl-trust? of Al in Mental Health, where the paper was published, with a view to presenting the paper at the SLSA conference next year. Another key research project has been working with the GW4Alliance and Bipolar UK as part of the £43 million pound grant from UKRI and MRC to accelerate impactful research into, and treatments for, severe mental conditions. We will also use 2024f25 to provide practical learning and development opportunities to the ILM cohorts through developing organisational change programmes which will review, update. and embed organisational systems and processes appropriate for an organisation of scale. By providing these as ILM linked projects the future leaders will have increased ownership of the changes implemented, and as these cohorts are made up of staff from across grades and services, our systems will be buiFt f rom ground up. This will be supported by new leadership in our People and Culture Directorate and through our partnership with Gower College. Adferiad is dedicated to not only improving individual outcomes but also contributing to the broader knowledge base of mental health, substance use, gambling-related harms and co- occurring complex needs. This steadfast commitment to research and evidence- based practice underscores our mission to provide the most reliable and impactful support to those we serve. 44 Impact Report Adferiad
Overall, Adferiad seeks to consolidate its position through prudent financial and operational management. We will continue to provide an effective, caring and dedicated enhanced service to those people seeking the CharItS help. To strengthen its independence f rom a relatively small group of funders, the charity is also seeking to develop services which are not directly commissioned, but which fall within its mission. Initiatives include the acquisition of dwellings for rent by disadvantaged individuals, the expansion of CAIS Social Enterprises and the development of a property renovation programme. group need be alone. Our impending merger with Diverse Cymru will allow us to further develop our Rights Aff irming Organisation approach, and we will ensure that the work on inclusivity pioneered by Diverse continues and expands. While we believed that post pandemic there would be a renewed focus on delivery of services for the most vulnerable, the cost-of-living crisis has had a major impact on the sector. Adferiad has previously demonstrated our ability to flourish in adversity and we are confident that we will assist our beneficiaries through these challenging times. The cost-of-living crisis and the increasing energy price burden will impact heavily on both our benef iciaries and our staff. We will also engage with partners who share our concern in respect of those in poverty and we will build upon Adferiad's Promise that no-one in our benef iciary /Adferiad Impact Report 45
Financial Review STATEMEKf OF FINANCIAL AcrivmES FOR THE YEAR ENDED 37 MARCH 2024 Total Unrestrlcted Restslcted funds funds Total funds funds 21Y24 2024 2023 2023 Income from: Donation5 and legacies Charitable activities Community Services Residential SeNices 91308 120,485 120,485 14.300.723 75.792 1437651S 153S8.485 8.909,371 43.480 I5.40l,965 9.349581 751.358 10.100,939 914,734 9,824,105 Investment income 159292 159292 SZ785 S2,78S T¢)tal ino>me 23,901.904 Z7,I50 24.729.054 24,441.126 958.214 25.399540 Expen¢Yrture on: Charitable activities Cornmunity Services Residential Services 13.951.423 9.035.417 95220 14.OK643 66&036 9.703.453 13.890,674 10.188.481 60,842 81&503 13.9SI.456 11,003,984 Total charitable ?xpenditur• 22.986.840 763.256 23.750.096 24.(r19.095 876.345 24.955.440 Total expendlture a98&840 763256 25750,096 24.079,095 876345 24,955.440 Net irKome 915,064 61894 978,958 362.031 81.869 443,900 Transfers beeen funds 15,9651 5.965 IS9641 13.8021 {9.766} Other recognised gains and losses Actuarial losses on defined benefit pension schemes ,0) {I,oco) {44.0001 144,0001 Net movement in funds 908.099 69,859 977.958 311067 78,067 390.134 Roconciliation of fund Fund balances at l April 2023 7,582.$46 I,7T7534 9500,080 7.270,479 1.639.467 8.909,946 Fund balances at 31 March 2024 8.490.645 1.787393 10.278.038 7.582.546 1.717.534 9300.080 46 1 mpact Report Adferiad
BALANCE SHEEr ASAT37 MARCH 2024 as restated Fixed assets Tangible assets 7.374,592 8507.5 Investments 7374594 8507,533 Current at5 Debtors 14 4.ll1855 4,236,210 Cash at bank and in hand 6.831505 4,774,T22 lo.9360 9.010,932 Credltors amounts falling due wlthin on• 16 (6.811587) 15.874,0251 Net current assets 4.17/3 3.136.907 Total assets less current liabilities 11508367 11,444.440 Credltors: amourrts falling due after mor• than one year 1457,292) 0.1965601 Provlslons for liabilitles Nrt assets axcludlng pension surplus/ {deficit) 18 (794.0371 1948,0001 10.2S7.038 9,300,080 Def ined benef it pension surpluslldef icitl 19 21.000 Net assets 10.278,038 9.300,080 The funds of th• charity Restricted income funds Unrestricted funds 1,787,393 8,469,645 21.000 1,717,534 7.582.546 Pension resetve 10.f18,038 9,300,080 Adferiad Impact Report 47
Adferiad Cefnogi Pobl . Supporting People wwwadferiad.org Adferiad Recovery is a charitable incorporated organisation registered in England and Vlales Flegi5wed Number 27Y104 Chaflty Number 1039386
Adf ri Ein Heffaith 2023-2024
Cynnwys Ein Cenhadaeth, Nodau a Gwerthoedd Gair gan ein Prif Weithredwr Gair gan ein Cadeirydd ymddlriedolvr newydd ac ymadawol Ein Strategaeth Ein Gwaith Cadarnhau Hawliau 04 06 07 08 10 Aelodaeth Adferiad 12 Ein Staff 14 Datblygiad y Gweithlu 16 Ein Gwirfoddolwyr 18 Ein Ymchwil 20 Adroddiad Effaith /Adferiad
Y Flwyddyn mewn Rhifau 22 Datblygiadau Gwasanaeth Newdd Uchelbwyntiau ein Gwasnaethau 24 26 Gwasanaeth Mewn Ffocws 32 Ein Hymgyrch Ein Partneriaid 34 36 Codi Arian 38 Cynaladwedd 40 Datblygiadau Allweddol 42 Edrych Ymlaen Adolygiad Ariannol 46 Adferiad Adroddiad Effaith 3
Ein hadaeth Mae Adferiad yn ymateb i anghenion pobl sy'n wynebu ystod o gyflyrau iechyd ac amgylchiadau cymdeithasol cymhleth sy'n cyd- ddigwydd - pobl sydd ddim yn cael eu gweld na'u clywed yn aml. Mae Adferiad yn elusen a arweinir gan ei haelodau sy'n darparu cymorth a chef nogaeth ar gyfer pobl gyda salwch meddwl, caethiwed, ac anghenion sy'n cyd-ddigwydd a chymhleth i uchafu eu potensial personol, ac i gyflawni gwell ansawdd bywyd. Mae ein staff arbenigol a'n gwirfoddolwyr yn defnyddio dull person cyfan i helpu pobl yn mhob rhan o'u bywydau fel y gallant fv ag urddas ac mor annibynnol a phosibl. Rydym yn bobl sy'n gadarnhaol tuag at hawliau o fewn sefydliad sy'n gadarnhaol tuag at hawliau. Mae ein cefnogaeth yn cynnwys ystod o wasanaethau Ileol a chenedlaethol ar gyfer ein cleientiaid. gofalwyr a theuluoedd; rydym yn cynnig ein gwasanaethau yn mhob un o'r 22 sir yng Nghymru ac yn Swydd Gaerhirfryn. Rydym hefyd yn rhoi Ilais yn genedlaethol ac yn Ileol ar gyfer ein cleientiaid ac yn ymgyrchu ochr yn ochr gyda hwy i ddiwygio polisi a chyfraith, i wella gwasanaethau ac i frwydro yn erbyn gwahaniaethu. Mae ein sefydliad yn crSawU pawb i ddod yn aelodau ac i roi mwy o lais i'r rhai hynny rydym yn anelu i'w cefnogi. Mae'r aelodau hyn yn chwarae rhan annatod drwy ethol ein Ymddiriedolwyr. sy'n ein Ilywodraethu a'n harwain, gan osod cyfeiriad ac amcanion ein sefydliad. Mae rhai aelodau hyd yn oed yn ehangu eu rolau gan ddod yn Ymddiriedolwyr eu hunain. Mae'r Tim Gweithredol wedyn, trwy gymryd arweiniad gan yr Ymddiriedolwyr, yn arwain y staff i weithredu a chyflawni ein nodau sefydliadol. Yn ei hanfod, mae'r strwythur rhyng-gysylltiedig hwn yn hwyluso sefydliad a arweinir gan aelodau. gan drosi mewnwelediadau ein cymuned i gamau gweithredu sy'n effeithio ar ein hacho& Adroddiad Effaith Adferiad
Ein Nodau gan greu'r amodau gorau ar gyfer triniaeth a chefnogaeth effeithiol ar gyfer cyFlyrau sy'n cyd-ddigwydd a diagnosis deuol. Gweithiwn gyda'n cleientiaid i'w hymgysylltu a'u cefnogi drwy eu hadferiad. Defnyddiwn ymagweddau cyd-gymorth. mentora cyfoedion a Ilywio cymdeithasol profedig i helpu pobl i gymryd rheolaeth o'u bywydau eu hunain. i greu eu cynllun adferiad eu hunain. ac i weithio tuag at annibyniaeth a tyniant. Anelwn i wneud newidiadau positif ym mywydau pobl a effeithir gan gyffuriau, alcohol, problemau iechyd meddwl, a heriau bywyd eraill. drwyystod o wasanaethau a chef nogaeth a ddarperir gan staff medrus phrofiadol yn y gred fod pobl yn gallu newid, ac yn newid. Mae Adferiad yn darparu ymateb newydd. ystwyth a chydlynol i'r amgylchiadau eithriadol sy'n wynebu pobl sydd a chyfiyrau iechyd meddwl a defnydd sylweddau sn cyd- ddigwydd. a materion cysylltiedig. Gweithiwn ar draws rhwystrau er budd ein cleientiaid. Datblygwn bartneriaethau gyda'n comisiwynwyr. ein cyd-ddarparwr, ymarferwyr ac ymchwilwyr. sy'n rhannu ein huchelgais i drawsnewid bywydau a rhagolygon rhai o bobl mwyaf agored i niwed yng Nghymru. Mae ein model therapiwtig cynhwysfawr a chydlynol yn defnyddio'r arfer orau oll o wasanaethau iechyd meddwl, defnydd sylweddau, cyfiawnder troseddol ac ystod o wasanaethau iechyd, cyflogaeth a gofal cymdeithasol. Mae tim cyfunol Adferiad yn gweithio mewn modd cyfannol i fynd i'r afael ag anghenion pob cleient. Ein cenhadaeth yw i groesawu pawb i greu timau cynhwys01. Dathlwn wahaniaeth ac annogwn bawb sy'n rhannu ein gwerthoedd iymuno a ni ac i fod yn nhw eu hunain yn y gwaith. Ein Gwerthoedd Gweithio Gyda'n Gilydd Urddas a Pharch li Ymrwymiad i Ofal a Chefnogaeth o Safon Dysgu ac Adlewyrchu Adferiad Impact Report
Neges gan ein Prif Weithredwr Bu 2023124 yn flwjdyn wirioneddol werth Ch11 i Adferiad Recovery. Wrth i ni nodi ein trydedd flwyddyn ersyr uniad. cawsom y fraint o gefnogi dros 30,000 o gleientiaid ar draws ystod eang o wasanaethau, yn cynnwys iechyd meddwl. defnydd sylweddau. gofal cyn-filwyr. salwch meddwl difrifol. digartrefedd a rhaglenni cyfiawnder troseddol. Mae ein cyrhaeddiad wedi parhau i ymestyn. ar draws Cymru ac yn Swdd Gaerhirfryn, gyda 154 0 gontractau wedi eu darparu a Z7 o wasanaethau neu brosiectau newydd wedi eu cyflwyno. Mae ansawdd ein gwasanaethau'n parhau i'w weld yn glir. gydag archwiliadau allanol yn cadarnhau ein statws ISO 9C(1l'.2015, yn ogystal ag adroddiadau ar0glad cadarnhaol lawn gan reoleiddwyr megis Arolygiaeth Gofal Cymru ac Arolygiaeth lechyd Cymru. Rydym yn falch o'r gofal mae ein timau'n ei ddarparu a 1ddwn yn parhau i vlella'r gofodau ble mae ein cleientiaid yn ffynnu. Daeth eleni a datblygiadau cyffrousyn ein gwBsanaethau gamblo. Fe lanswyd y rhaglen ymwybyddiaeth gamblo Gymru gyfan i fenwd ac mae'r deilliannau o'n gwasanaeth triniaeth preswl, a ariennir gan GambleAware wedi mynd y tu hwnt i'r disgwyliadau. Fe lansld ein hymgyrch 'Mae'n Amser i Gymryd y LI mewn ymateb i'r argn9 costau , gan gyrraedd miloedd o tobl a rhoi Ilais i'r rhai sy'n ei chael yn anodd. a'n helpu i eirioli dros newid go lawn. Roedd ein Oiwrnodau lechyd Corfforol ym Mae Colwyn ac Abertawe yn arbenni9 0 gofiadwy. Roedd gwylio Staff. gwirfoddolw, a chleientiaid yn dod at ei gilydd ar gyfer gweithgareddau hwyliog. Wa'n iach. a chysylltiad a rennir yn atgof pwerus o'r y5bryd cymunedol sy'n greiddiol i Adferiad. Gwelodd y flyddyn hon hefyd y dorch yn pasio 9an Clive Wolfendale. a helpodd i lywio'r elusen drwy ein blynyddoedd cyntaf wedi'r uno fel Cadeirydd yr Ymddiriedolwyr. i'r Parchedig Sue Northcott, fydd yn cymryd y rol ac yn dod a'i phrofiad byw a'i hangerdd am ymgysylltiad def nyddwyr gwasanaeth iddo. Hon ddiolch o galon i Clive am ei holl gefnogaeth a'i ymrwymiad yn ystod y blynyddoedd ffurfiannol hyn. a diolch iddo hefyd am gytuno i ymgymryd a rol ddirF)rwl i gefnogi Sue. Edrychaf ymlaen i weithio gyda Sue a'r Bwrdd Ymddifiedolwyr i sicrhau bod Adferiad yn parhau i ddarparu y gorau y gallwn ar gyfer ein buddiowr. Yn olaf, hoffwn ddiolch yn bersonol i'n tim anhygoel. ein gwirfoddolwyr, a'n holl Ymddiriedolwyr. Mae eich hymr(KJdiad yn parhau i fyysbrydoli. ac edrych ymlaen i weld beth y gallwn ei gyfiawni gyda'n gitydd yn y flwddyn nesaf. Alun Thomas Prif Weithredwr Adroddiad Effaith Adferiad
Gair gan ein Cadeirydd Ymddiriedolwyr newydd ac ymadawol Cyhoeddwn. gyda chryn falchder. Adroddiad Effaith BnYddol Adferiad Recovery ar gyfer 2023-24. sy'n myfyrio ar flddyn yn Ilawn cynnydd. gwnwch, ac ymroddiad i'n cenhadaeth. Mae ein ffocws ar ddarparu gwasanaethau sy'n traw5newid itywdau wedi parhau i fod yn ddiwyro. ac rydym yn ddiolchgar amy gwaith anhygoel mae ein tim ei gyflawni ochryn ochr a'r cymunedau rydym yn eu gwasanaethu. I mi, Clive, fel y Cadeirydd Wnymadael. wf hefyd yn falch i fod yn pasio'r awennau ymlaen i Sue, a fydd yn arwain y Bwrdd Ymddiriedolwyr. gan ddod a'i phrofiad ei hun, ei hangerdd. a dilysrwydd rhywun sydd wedi gweld, gyda'i Ilygaid ei hun. yr hyn y gall Adferiad ei wneud ar gyfer ein buddiolwyr. Mae'r flwyddyn hon wedi bcd yn ganolog wrth adeiladu ar ein glfaen. Ilydym yn parhau i flaenoriaethu Ileisiau y rhai hynny sn defnyddio ein gwasanaethau. gan sicrhau bod eu hanghenionyn siapio popeth a wnawn. Mae ein Bwrdd Ymddiriedolwyr a'n gw1rfodd0 yn parhau i fod yn eiriolwyr ymrwymedig ar gyfer unigolion sn wynebu heriau cymhleth. ac mae eu hangerdd yn gyrru ein hymdrechion ymlaen. Rydym wedi ehangu ein modelau gwasanaeth ac wedi gweithredu datrysiadau creadigol i gyrraedd cynulleidfa ehangach. Mae'r ymatebion posiiif gan ein buddiolwyr yn dangos pwysigrwydd ein hymagwedd cleient-ganolog. gan atgyfnerthu ein cred ym mhwer cefnogaeth wedi ei phersonoleiddio. Rydym hefyd wedi ymgysylltu mewn digwyddiadau cymvnedol ar draws ein gwa5anaethau, gan greu cyfieoedd ar gyfer cysylltiad a deialog. Mae'r cynulliadau hyn wedi bod yn ddathliad o'n cyfiawniadau ary cyd ac wedi cryfftau'r cysylltiadau o fewn ein cymuned. Mae wedi bod yn galonogol gweld y gefnogaeth a'r brawdgarwch sy'n ffynnu pan rydym yn dod at ein gitydd. Mae ein blaenoriaethau strategol. wedi eu datbtygu mewn cydwethrediad gyda buddiolwyr a rhanddeiliaid, yn arwain ein Ilwybrymlaen. Ryjym yn ymrojdedig i wella ansawdd ein gwasanaethau, i arwain ymchwil, ac i feithrin arloesedd. Mae'r mewnweliadau dderbyniwl o ganlyniad i'n rhyngweithio gyda'r rhai rydym yn eu gwasanaethu yn amhrisiadwy wrth i ni weithio i sicrhau bod pob Ilaisyn cael ei glwed a'i barchu. Wrth i ni edrych ymlaen, rytym yn ymwybodol lawn o'f heriau a achosir gan yr hinsawdd economaidd r",presennol. Mae ein hymwmiad i gefnogi'r rhai sydd a'r angen mwyBf yn parhau i fod yn gadarn. Byddwn yn ffocysu ein hymdrechion ar ddatbly9u datry5iadau darparu cymorth gwirioneddol yn y5tod y cyfnodau heriol hyn. gan weithio law yn Ilaw gyda'n partneriaid a'n tsfnogwyr. Disgwyliwn bwysau a chyneoedd gyda Llwdraeth newdd y Deyrnas Unedig. a byddwn yn parhau i weithio gyda gweinyddiaethau San Steffan a Chaerdydd i gyfiawni'r deilliannau mwaf ystyrlon ar gyfer ein buddiolwyr. Diolchwn o'r galon i'n staff a'n gwirfoddolwyr rhyfeddol. ac mae eu hymrwymiad a'u hangerdd yn parhau i'n hysbrydoli ni oll. Dymunwn hefyd gydnabod ein Ymddiriedolwr a'r nifer o sefydliadau sydd wedi cefnogi ein cenhadaeth yn hael. gan ein galluogi i gael effaithystyrlon. Fel y Cadeirydd newydd, Sue, edrychaf ymlaen yn fawr i weithio gyda'r tim i gyd i ehangu ac i ymestyn ein hymgysylltiad gyda'n haelodau. ein buddiolwyr. a'r rhai hynny sydd angen ein gwasanaethau. Fel dengys yr adroddiad hwn, ymgywlltodd Adferiad gyda miloedd o t)obl yn ystod y flwddyn diwethaf. a byddwn yn sianelu'r Ileisiau hyn i barhau gyda'n neges bod Adferiad yn bosibl. Diolch i chi am eich hymddifiedaeth a'ch cef nogaeth barhaus. Ga'n gilydd. rydym yn gwneud gwahaniaeth. ac edrychwn ymlaen tuag at y Iwdiannau sydd i ddod. Clive Wolfendale Sue Northcott Cadeirydd Ymddiriedolwyr Adferiad Is-Gadeirydd Ymddiriedolwyr Adferiad Adferiad Adroddiad Effaith 7
Ein Strategaeth Yn Adferiad, cawn ein harwain gan leisiau, prof iadau, a dyheadau'r unigolion anhygoel sydd wedi byw drwy'r heriau rydym yn anelu i fynd i'r afael a hwy. Mae ein strategaeth 2022-2025 yn fwy na chynllun; mae'n dystiolaeth o ddoethineb a dirnadaeth y rhai hynny sydd wedi cyftannu i. a pharhau i siapio, ein gwerthoedd, ein huchelgeisiau a'n cenhadaeth. Mae Adferiad nawr yn un o'r sefydliadau mwyaf a rnf dylanwadol yn ein maes ar draws Cymru a Lloegr, ac mae'r strategaeth hon yn gosod allan ein huchelgais I amddifyn a gwella bywydau, i gefnogi a chynorthwyo teuluoedd a gofalwyr, i ddwyn awdurdodau cyhoeddus i gyfrif, ac i fod y cyflogwr o ddewis. Mae gennym hanes hir a chlodwiw o gael ein harwain gan ein buddiolwyr, o gael ein hadnabod fel Ile ardderchog i weithio, ac o fod yn ddarpawyr ac eiriolwyr o safon uchel. Dros y dair blynedd nesaf byddwn yn gwthio ein hunain i fod y gorau yn yr hyn rydym yn ei wneud, i adnabod a chef nogi'r rhai hynny sydd a'r angen mwyaf, ac i arwain ac annog trafodaeth a deialog ynghylch cyfiawnder cymdeithasol. Ein Hamcanion Pobl Atynlad- datblygu gwell pecyn o dermau ac amodau srfn alinio'r tim cyfan ar ol yr uno 202z123. 2023/24 - Gwnaethom barhau a'n hymrwymiad i fod yn GlogWr Sefydliad Cyflog Byw. Datblygiad- Staff a Gwirfoddolwyr i gwblhaugr holl gyrsiau a ddyrennlr yn flynyddol ac i ddangos o leiaf 80% 0 foddha 2023/24- Mae 94% O'n staff a gwirfoddolwyryn fodlon gyda'n hyfforddiant. Cadw staff - gwaith gydag undebau cydnabyddedig i ddarparu gweithle iach a phositrf. 2023n4- Rydym wedi symud ymlaen tuag at sefydlu cytundeb cydnabyddiaeth gydag UNISON. Adroddiad Effaith Adferiad
Amcanion Ein Gwasanaeth Ymgysylltiad gyda Rhanddeiliaid- arotygon btynyddol yn dangos dros 80% o'r adborth yn bositif. 2023/24- Dywedodd 90% O'n cleientiaid eu bod yn fodlon gyda'r gwasanaeth roeddent wedi ei dderbyn gan Adferiad. 2023/24- Dywedodd 89% O'n cleientiaid eu bod yn hapus gyda lefel y cyFranogiad a gawsant mewn penderfyniadau a wnaed am y gefnogaeth a gawsant gennym ni. Gwasanaethau Safon Uchel - gweithredu'r safon ISO 9001.2015 ar draws ein gwasanaethau. 2023/24- Roeddem Ilwyddiannus gydag ail-ardystio ISO 9001.2015. Ein Hamcanion Ymgyrchu Ymgyrchu- Cynnal digwyddiadau ymgyrchu ym mhob un 0 22 0 siroedd Cymru ac yn Swydd Gaerhirfryn. 202¥24-Cyrhaeddodd ein hymgyrch Amser i Gymryd Y Llw bob un 0 22 0 siroedd Cymru a Swydd Gaerhirfryn. Ymwybyddiaeth y Cyhoedd- Cynnal presenoldeb gweithredol yn y digwyddiadau Cymreig allweddol. 202Y24- Roeddem yn bresennol yn Sioe Frenhinol Cymru a'r Eisteddfod Genedlaethol. Gwnaethom hefyd arolwg o'n tim staff, ac o'r 227 ymateb, roedd 12% yn nodi eu hunain fel siaradwyr Cymraeg. Ymwybyddiaeth Gwleidyddol - Ymateb i alw'r Ilywodraeth am dystiolaeth ar nifer o ardaloedd o arbenigedd. 202Y24 - Rydym wedi cyf rannu at sawl ymgynghoriad allweddol, gan gynnwys Strategaeth lechyd Meddwl a Lles nesaf Cymru, a'r Strategaeth Hunanladdiad a Hunan- Niweidio gan dynnu ar fewnwelediadau gan ein harbenigwyr ac ymchwil fewnol. Ein Hamcanion Cynaliadwyedd Cynaliadwyedd- Cynnal Mapio Carbon 2023n4- Cwblhawyd ein map carbon, ac anelwn i fod yn sero net erbyn 2030. Cynaliadwyedd - Cyflawni ISO 14001 2023/24 - Wedi cyflawni cam un o ISO 14001. Adferiad Adroddiad Effaith 9
"J Ein alth_ Cadarnhau H Fel sefydliad sy'n cadamhau hawliau, anelwn i amddiffyn unigolion drwy hynNyddo cydraddoldeb ac amrywiaeth, cael gwared o wahaniaethu uniongyrchol, ac amddiffyn a hyrwyddo hawliau dynol pobl. Credwn fod gennym gyfrifoldeb moesol i wneud mwy na chyrraedd y safonau gofynnol yn unig. Fel sefydliad sy'n eirioli dros achosion pwysig ac yn gwasanaethu i gymuned amrywiol, rydym wedi ymrwymo i fynd ymhellach. Dechreuodd ein gwaith cadarnhau hawliau ffurfio ym Medi 2021. pan ymrwymodd Ymddiriedolwyr Adferiad i drawsnewid ein sefydliad i un sy'n weithredol yn cynnal a hyrwyddo hawliau ei holl fuddiolwyr. Dros y dair blynedd nesaf, byddwn yn cffjwyno rhaglen gyda'r amcanion a ganlyn: 3. Cydweithio gyda sefydliadau eraill i sicrhau fod Adferiad yn gynhwysol i bawb. 4. Eirioli dros a herio gwahaniaethu neu anfantais ym mhopeth a wnawn. Mae ein grwpiau ffocws yn gyfarfodydd misol dan arweiniad gweithwyr sy'n edrych ar y ffyrdd gorau y gall y sefydliad gef nogi pob un o'r 9 nodwedd warchodedig y Deddf Cydraddoldeb (2010). Gan fynd i mewn i 2024, bydd y grwpiau'n ceisio nodi meysydd arfer gorau. meysydd i'w gwella. a gwneud cyfres o argymhellion i gyfarwyddwyr ar ba gamau y credant sydd angen eu cymryd i wella ein gwaith cadarnhau hawliau. l. Sefydlu safonau ymddygiad a gwerthoedd ar draws y sefydliad. 2. Addysgu a chef nogi staff a gwirfoddolwyr. 10 Adroddiad Effaith Adferiad
Mae'r grwpiau'n gydweithredol, gan annog eu haelodau i ddysgu, rhannu a cynnig adborth ar yr hyn y credant y gallwn ni ei wneud i sicrhau bod unrhyw un sy'n dod ar draws Adferiad yn teimlo eu bod yn cael eu parchu, eu gwerthfawrogig yn cael cyfle cyfartal, ac yn teimlo'n ddiogel i fod yn ddilys iddyn nhw eu hunain. Fel rhan o'n hymrwymiad i ddod yn sefydliad sy'n cadarnhau hawliau o fewn y tair blynedd nesaf. rydym wedi gwneud cynnydd sylweddol drwy 2022-23 yn y ffyrdd a ganlyn: Ym mis lonawr 2024, cyflawnom y Safon Ansawdd Cyfiogwr Gwell Gwelededd o'r RNIB. Rydym wedi cyftawni Ardystiad Cymhwysedd Diwylliannol ar gyfer ein Prif Swyddfa yng Ngogledd Cymru. a'n swyddfa Glan Llyn yn Ne Cymru drwy Diverse Cymru. Ym mis Mehef in 2023 cynhaliwyd sesiwn Ymwybyddiaeth Cadarnhau Hawliau ar raddfa fawr i dros 250 0 staff yn ein cynhadledd staff flynyddol. Mynychodd ein cyfarwyddwyr ac uwch aelodau eraill o staff sesiwn hyfforddi Hunaniaeth Fthyw. Rydym wedi sefydlu tri grwp ffocw5 sefydliadol, sy'n cwmpasu pob un o'r naw ardal o nodweddion warchodedig. Eleni dechreuodd y grwpiau gyfarfod i drafod sut y gallwn gefnogi pob yn o'r meysydd hyn yn well ledled y sefydliad. Eleni mynychom Balchder Cymru yng Nghaerdydd. Balchder Abertawe, ac wedi noddi Balchder Bae Colwyn. Oedran Anabledd Rhyw Statws prFodasol neu bartneriaeth sif il it Jl Beichiogrwydd Cyfeiriadedd Crefydd a mamolaeth rhywiol neu gred Ailbennu rhyw Adferiad Adroddiad Effaith 11
Aelodaeth Adferiad Rydym yn ymfalchio mewn bod yn elusen a arweinir gan ei haelodau, ss4n rhoi Ileisiau ein hl0daU yn ganolog i'n holl weithredoedd. Drwy ddod yn aelod, byddwch yn dod yn rhan o lais a rennir Adferiad sy'n cwmpasu miloedd o bobl yng Nghymru a Uoegr sYn wynebu ystod o gyflyrau iechyd ac amgylchiadau cymdeithasol cymhleth sy'n cyd-ddigwydd. Byddwch yn cyflawni rol ganolog drwy wthio am newid, rhannu prof iadau a helpu i siapio ein gwaith. Golygai dod yn aelod o Adferiad y gallwch gymryd rhan ac y bydd eich Ilais yn cael ei glywed drwy siapio gwasanaethau'r dyfodol yn Ileol, drwy Gymru, a thrwy'r Deyrnas Unedig. Cynrychiolir Adferiad ar nifer o grwpiau strategol Cymreig ac ar draws y DU sy'n cynrychioli Ileisiau ein gofalwyr. Mae Llywodraeth Cymru a Llywodraeth y Deyrnas Unedig yn gwrando ar Adferiad, ond golygai mwy o aelodau o lais, mwy o awdurdod a mwy o ddylanwad ble mae'n bwysig. Does dim cost i ddod yn aelod. ond rydym wastad yn croesawu unrhyw gyfraniad sy'n mynd tuag at uchelgais a chenhadaeth yr elusen. Buddion Aelodaeth Cydgef nogaeth Ledled Cymru. mae rhwydweithiau Ileol Adferiad yn cynnig cefnogaeth, cymorth ymarferol, a'r cyfle i rannu prof iadau, i wneud ff rindiau newydd ac i ymgyrchu. Mae'r aelodaeth yn dal y rhwydweithiau gyda'i gilydd ac yn rhoi Ilais i'r cyfranogwyr ar sut rydym yn symud ymlaen. Cymorth Ymarferol Mae Adferiad yn cynnig 0d eang o wasanaethau i'r rhai hynny sydd a phroblemau iechyd meddwl, caethiwed. materion sy'n cyd-ddigwydd / cymhleth ac Llais anghenion corfforol, ac i'w teuluoedd a'u gofalwyr. Caiff aelodau'r cyfle i gymryd rhan yn ein harolygon a'n grwpiau ffocws. Golygai hyn y byddwn yn gofyn am eich barn a'ch profiadau i godi ymwybyddiaeth yn ein cenhadaeth ac i godi proff il Adferiad. Gall aelodau hefyd ethol Ymddiriedolwyr a chael y cyfle i ddod yn Ymddiriedolwr o dan gyfansoddiad Adferiad. sy'n golygu fod y bobl sy'n derbyn ein gwasnaethau yn IlWOdraethu'r tim staff sy n darparu'r gwasanaethau hynny. Adnoddau Cyfyngedig Fel aelod. byddwch yn derbyn adnoddau cyfyngedig. yn cynnwys newyddlen i aelodau, gwahoddiadau i'n digwyddiadau ymgyrchu Ileol a chenedlaethol, ac adnoddau pellach. Cewch fynediad i'n 'Ardal Aelodau, trwy ein gwefan. 12 Adroddiad Effaith Adferiad
Aelodau Adferiad Ymddiried- olwyr Adferiad Staff Rheng Naen Staff Uwch Cawsom gynnydd o 63% yn aelodaeth ers blwyddyn diwethaf! Dewch yn Aelod! Adferiad Adroddiad Effaith 13
Ein Staff Credwn fod hapusrwydd a Ilesiant ein cyflogai yn rhan annatod o Iwyddiant Adferiad. Fel sefydliad sy'n gwerthfawrogi ei bobl, rydym yn ymrwymo i sicrhau amgylchedd gwaith sy'n bositrf ac yn foddhaus ar gyfer pob aelod o'n tim. Wrth i Adferiad barhau i dyfu. mae'n Wsig ein bod yn monitro nid yn unig sut rydym yn ei wneud o safwnt ein defnyddwyr gwasanaeth. ond o safbwynt mewnol staff. A chyda thim 0 6710 gyflogai. sy'n dal i gynyddu. mae'n amlwg bod Ilawer o leisiau i'w cwed! ddarganfod sut beth yw bod yn un o weithwyr Adferiad go lawn. Roeddem eisiau clywed yn uniongyrchol gan y bobl hynny sy'n gyrru ein sefydliad ymlaen gyda'u gwaith caled a'u hymroddiad ac i ddysgu o'r mewnwelediadau maentyn eu cynnig. flhoddodd yr arolwg y cyfte i'r holl staff i rannu eu syniadau ar weithio i Adferiad gan eu hannog i rannu profiadau positif a chynigion adeiladol. Yn ysbryd meithrin amgylchedd sy'n ffynnu ar ddeialog agored a thwf parhaus, eleni fe benderfynon ni gynnal arolwg o'r holl staff i Canfyddiadau'r Arolwg Staff 683 Aelodau Staff Cyflogi 1 281,° Dywedodd Roedd 890 Floedd o'r staff yn cyd- dynnu yn dda gyda'u cydweithvryr 82% o'r staff eu bod yn hapus yn eu rol bresennol o'r staff yn fodlon gyda'r cyfleoedd hyfforddiant a datblygiad a gynigiwyd iddynt Nododd y staff ein cynllun prynu a gwerthu gwyliau blynyddol fel y budd mwyaf gwerthfawr oedd ar gael iddynt, gyda sgor cyfartalog o Fel Ile i weithio, derbyniodd Adferiad sgor cyfartalog 0 4.1 seren allan 0 5 3.8315 ****. 14 Adroddiad Effaith Adferiad
Yr hyn a ddywedodd ein staff oedd y pethau gorau am weithio i Adferiad "Ersymuno og Adferiad rwwedi derbyn croeso cynnes acyn teimlo fel aelod gwerthfawr nidyn unig o n tim prosie¢ ondyn Adferiad yn elgfftnwdd." "Pobl hyfrydwn gwneud i chi deimlo eich byn cael eich o (rim ghfi3Wrogfi.- °CefnOgcth a chyfeillgarwch ei aelodau staff." Teimlo'h rhan "Gallu gwneud svOd fy mreuddlICTh" "Gweithio mewn sector ble mae gennych ygallu i wneud newjdiadou positif ff ydaU poblsydd wir ei angen." °Gweldy conlyniad pan fythch wedi gweithio'n dda g defnyddiwrgwasanaeth.. Cyflawniad personol a boddhad swydd Cyfleoedd i dyfu °Rtrw n hoffi bod digon o gyfleoedd i 5faff i (yrallgyfeirio." 'ryffeoedd dysgu a datblygiad proffesiynol gwych." Ycyfieoedd i dyfuyn eich rol a'ch gyrfa." "Cefnogi a helpu eruill i wneud newidiadau positif." "Gwneud 9wahoniaeth i faU pobl." °Mae helpu deientioid u defnyddwyr gwosanaeth gydu'u hiechyd meddwl rhoi boddhadmowr." pobl Tystebau Staff "Mae gweithio i Adferiad Recovery wedi bod yn gyfle anhygoel i gef nogi pobl i fagu hyder i symud ymlaen a'u Wdau ar ol profi caledi ym mhob maes o fvd. ' Rhoddodd yr arolwg nid yn unig fewnweledladau hynod werthfawr i ni, ond tynnodd sylw hefyd at feysydd I'w dathlu ac i'w gwella. Mae hyn yn ein galluogi i osod tsrgedau ar gyfer y flwyddyn nesaf i sicrhau gwelliannau parhaus ar gyfer ein gweithwyr i gyd. "Fioedd y gwaith roeddwn i'n ei wneud gyda'r bobl ifanc yn un o'r pethau mwyaf boddhaus rydw i wedi'i wneud." "Roedd y bobl y bom yn gweithio gyda nhwyn hynod gyfeillgar a chroesawgar ac roedden nhw wastad wrth law i ddarparu cymorth a chefnogaeth pan oedd angen. "Rwyfwedi bod gyda'r sefydliad ers15 rnlynedd ac wedi cael nifer o reolwyr cefnogol. RwyFwedi cael cefnogaeth i ennill cymwysterau gwerthfawr i'm datblygu a'm helpu i symud ymlaen yn fy ngyrfa." Adferiad Adroddiad Effaith 15
Datblygiad y Gweithlu Mae gan Adferiad a'i sefydliadau rhagflaenol enw da ers tro am ddarparu hyfforddiant o safon uchel mewn Defnydd Sylweddau a lechyd Meddwl. Eleni, mae ein gwasanaethau datblygu gweithlu a hyfforddiant allanol wedi ehangu'n sylweddol i ateb y galw cynyddol. Mae ein henw da am ddarparu hyfforddiant o'r radd flaenaf wedi'i wella ymhellach trwy gyfiwyno ein Ilyfryn hyfforddi ac ymgynghori newydd, sydd wedi cyFrannu at fwy o welededd a chydnabyddiaeth. Gamblo. Mae cyflawniadau allweddol eraill yn cynnwys sicrhau dros 600 0 archebion hyfforddi o fewn wythnos o ryddhau'r calendr hyfforddi staff a chynhyrchu ff ilmiau gwybodaeth amlgyfrwng, gan alluogi staff i gael mynediad at adnoddau hanfodol yn ol yr angen. Mae ein gwasanaeth hyfforddiant allanol wedi profi cynnydd sylweddol mewn Yn 2023- 2024, cafodd staff o fynediad archebion. gan arwain at ystod ehangach at ystod ehangach o gyrsiau hyfforddi o geisiadau hyfforddi ar draws amrywiaeth gyda'r nod o wella eu sgiliau a chefnogi eang o bynciau a chleientiaid. Wrth eu datblygiad proffesiynol. Yn nodedig, edrych ymlaen at y flwyddyn nesaf, rydym ni oedd y sefydliad cyntaf yng Nghymru yn rhagweld twf parhaus yn y maes hwn, a ddatblygu, achredu a chyflwyno bydd ehangu'r gwasanaeth hwn yn ffocws cymhwyster Deall Niwed sy'n gysylltiedig a allweddol yn ystod y misoedd nesaf. 16 Adroddiad Effaith Adferiad
Cyrsiau Hyfforddiant Newydd Gofal Person Ganolog Cyrsiau Rheoli Deall ac Ymateb i Niwed Gamblo (Cwrs • Rheoli Absenoldeb ar gyfer Rheolwyr Achrededigl Rheoli Meddyginiaeth Tribiwnlysoedd Cyflogaeth ar gyfer Rheolwyr Asesu Risg i Bobl Fregus Hyfforddiant Mewnol io0% 7,368 awr 2613 o staff wedi mynegu -bod eu hyfforddwr yn vrybodus yn eu meysydd pwnc ystafell ddosbarth wedi'u darparu o gyrsiau e-ddysgu Hyfforddiant Allanol Yn Adferiad, rydym yn falch o gynnig Rhaglen Datblygu Gweithlu sy'n rhoi mynediad i ystod o gyrsiau rhad ac am ddim, sydd wedi eu hariannu'n Ilawn gan Fwrdd Cynllunio Camddefnydd Sylweddau Ardal Gogledd Cymru a'i bartneriaid. Darperir y cysiau gan hyfforddwyr Adferiad. rhai ohonynt wedi'u hachredu. Mae'r cyrsiau i gyd yn rhad ac am ddim i bob sefydliad ar draws chwe sir Gogledd Cymru. Wrth edrych ymlaen. mae'n gyff rous ein bod yn ehangu ein darpariaeth hyfforddi ar draws Gogledd Cymru ac yn croesawu cyfieoedd i weithio ochr yn ochr gyda Ilawer mwy o sefydliadau. Adborth .Rddwn i wrth fy modd a pa mor rhyngweithiol oeddyr hyfftjrddiont. Fel orfer, nid wfyn hoffi hyfforddiont or-lein, ond roedd hyn yn wych." ,ddwn i wrth fy modd a sut roeddyr hyfforddwryn defnyddio enghreifftiou bwyd go lawn - roeddyn gwneudy wybodaeth a roddwyd. yn reol fyth i °Mae r hyfft>rddwryn wybodus lawn oc yn tynnu o brofiad proffesiynol i gynorthwyo eglurder. IW hefydyn hoffi sut mae pawbyn cael eu hannog i ronnu drwy gydoly cwrs. Roedd gon yr hyfforddwr ymarweddiad cynnes o oeddyn darparu awyrgylch tawel o chadarnhaol o oedd yn tynnu r pwau oddi arnom a oeddyn annogymgysylltu." "Roeddyn ddiddorol lawn cfftd profiadau personol powb or iechyd meddwl o byddof yn defnyddio'r hyn wf 1.1 ddysgu o r cwrs i helpu r bobl rwy n eu cefnogi" Adferiad Adroddiad Effaith 17
Ein Gwirfoddolwyr Mae gwirfoddolwyr yn chwarae r61 hanfodol o fewn Adferiad. gan 9yfrannu'n sylweddol i'n gwasanaethau, i'n cleientiaid a'n staff. Maent yn gweithredu fel aelodau gwerthfawr o'n tim. yn ein cynrychioli ac yn eirioli dros bwer trawsnewidiol gwirfoddoli. Mae Gwirfoddolwyr yn helpu i wella y gwasanaethau y mae ein cleientiaid yn cyrchu yn sylweddol. yn ogystal a Ileddfu Ilwyth gwaith ein staff. Ond beth svn gwneud ein 9wirfoddolwyr Mae gwirfoddoli cymheiriaid yn ffordd ni'n arbennig eu persbectrf unigryw. sylweddol rydym ni yn cefnogi ein Mae gan lawer o'n gwirfoddolwyr brofiad cleientiaid. Mae'n cynnwys unigolion sydd personol o ddefnydd sylweddau a heriau a phrof iad personol yn eu taith adfer eu iechyd meddwl, sy'n eu galluogi i sefydlu cysylltiadau dwfn gyda'n def nyddwyr hunain yn gwirfoddoli i helpu eraill. Mae'r gwasanaeth. Yn ogystal, mae ein dull hwn yn foddhaol a grymuscl lawn i'r gwirfoddolwyryn profi ymdeimlad o gwirfoddolwyr a'r rhai hynny maent yn eu cef nogi. Mae Ilawer o'n gwirfoddolwyr gyflawniad wrth iddynt gael effaith bositif ar cymheiriaid wedi mynd ymlaen i sicrhau eraill, sy'n gwella eu Ilesiant eu hunain. swyddi yn ein sefydliad neu gyda grwpiau eraill. Maelr diddordeb mewn gwlrfoddoli wedi cynyddu'n fawr eleni. a'r rhifau'n brawf o hynny. Dros y flwyddyn ddiwethaf, helpodd 100 o wirfoddolwr i gef nogi ein gwasanaethau. Fe helpodd y gwi rfoddolwyr hyn i gefnogi 32 O'n gw3sanaethau ar draws Cymru a SWd Gaerhirfryn. Ar hyn o bryd mae gennym 111 o wirfoddolwyr gweithgar a 35 0 wirfoddolwyr yn mynd ati i gysgodi aelodau staff i ddysgu mwy am gwaith gwych rydym ni'n ei wneud. 18 Adroddiad aith Adferiad
w i'n mwynhau gwirfoddoli'n fowr, gan fy modyn farn o gwraig Ilawn omser moe'n fy nghael allan o'r ty ac i amgylchedd gwohonol. Rwyn hoffi meddwl y gallaf wneud hydyn oed wohaniaeth bach i fvyd rhywun arall. I mi, mae gwirfoddoli ynymwneud a gwneud gwahaniaeth, boed hynnyyn fawr neu'n fach, gwybod bod newid wedi'i wneudyw'r cyfan sy'n bwysig. 99 99 Moe gwirfoddoli gydog Adferiadyn rhoi Ilower o foddhad. Mae n caniatau i mi ddatblygu sgiliou y gollaf eu defnyddioyn fy ngyrfa ochryn ochr o theimlad o foddhod o wybod fy mod yn gwneud gwahaniaeth yn fy nghymuned. Moe'r ffoith fy mod i n gallu gwneud hyn gyda grwp o wirfoddolwyr tebyg yn fonws ychwanegoll 99 Mae gwirfoddoli yn rhoi ymdeimlad o bwrpos. cysylltiad, a'r cyfle i mi wneud gwahaniaeth go lawn i fvdau pobl eraill. 99 Lleoliadau Mae Adferiad yn ymfalchio mewn cynnal myfyrwyr o brifysgolion, colegau, a sefydliadau hyffordd i ar gyfer eu Ileoliadau ac rydym yn deall gwerth cyFuno profiad ymarferol a dysgu damcaniaethol, Daw ein myfyrwyr o bob rhan o Gymru a Gogledd Lloegr, gan ennill prof iad gwerthfawr mewn amrywiaeth o rolau syn ategu eu hastudiaethau. Mae rhai mfyrwyr yn dewis parhau i wirfoddoli gyda ni ar ol i'w Ileoliad dod i ben. Ar hyn o bryd, mae gennym 10 o fyfyrwyr gyda ni, ac mae eraill yn paratoi acyn gwneud cais am Ileoliadau yn ystod y flwyddyn sydd i ddod. Adferiad Adroddiad Effaith 19
Ein Ymchwil Yn Adferiad, mae yrnchwil yn fwy na gweithgaredd: mae'n gonglfaen i'n cenhadaeth i wella bywydau. Mae ein cyfranogiad mewn prosiectau sy'n torri tir newydd a'n partneriaethau gyda phrifysgolion blaengar yn dangos ein hymrwymiad i hybu dealltwriaeth a thriniaeth iechyd meddwl. Mae'r cydweithrediadau hyn yn ein galluogi i gyfrannu tuag at ac i elwa o ymchwil blaengar, gan sicrhau bod ein gwasanaethau'n cael eu hysbysu gan y mewnwelediadau gwyddonol diweddaraf. Mae ein gweithgareddau ymchwil yn rhoi mewnwelediadau sy'n seiliedig ar dystiolaeth sy'n siapio ein hymagwedd a'n gwasanaethau'n uniongyrchol.Twy ymgysylltu mewn grwpiau ffocws, arolygon. ac ymgynghoriaethau. rydym yn sicrhau bod Ilei5i3u ein defnyddwyr gwasanaeth, staff, a rhanddeiliaid yn greiddiol i'n gwaith. Mae'r ymagwedd yma a arweinir gan ymchwil yn ein galluogi i ddatblygu ymyrraethau mwy effeithiol, wedi'u teilwra, ac i eirioli am newidiadau polisi'n seiliedig ar dystiolaeth gadarn. Ymchwil gyda Phartneriaid Allanol Yn 2023, dechreuodd Adferiad gymryd rhan mewn prosiect iechyd meddwl sy'n torri tir newydd werth £4.3 miliwn. Mae'r Bipolar, Schizophrenia and Psychosis Research Initiative of the Brain and Genomics Hub (B-SPRINT) yn dod rhwydwaith rhyngddisgyblaethol o ymchwilwyr mwyaf blaengar y byd o brifysgolion Caerdydd, Caerfaddon. Bryste, Exeter ac Abertawe. gydag Adferiad, Bipolar UK, a phobl sydd a phrofiad byw, i gyFlymu'r ymchwil a thriniaethau effeithiol i wella bwydau pobl sydd a chyflyrau iechyd meddwl dif rifol. Trwy gyflwyniadau cynhad ledd. cyhoeddiadau academaidd. ac ymgysylltiadau gyda'r cyfryngau, rydym nid yn unig yn rhannu ein canfyddiadau ond hefyd yn cyFrannu i'r drafodaeth ehangach am iechyd meddwl. Hefyd yn 2023, partnerodd Adferiad ar Mae'r ymrwmiad hwn i ymchwil ac arloesiad astudiaeth ymchwil cyff rous a arweinir sy'n seiliedig ar dystiolaeth yn Ileoli Adferiad fel gan ymchwilwyr ym Mhrifysgolion arweinydd yn y maes, sy'n gyrru arloesedd ac yn gwella deilliannau ar gyfer y rhai rydym yn Abertawe, Deampton a Trent Notingham. eu gwasanaethu. Archwiliodd yr astudiaeth bryderon staff a defnyddwyr gwasanaeth Adferiad ynghylch y defnydd o gelfi Al mewn Ileoliadau gofal iechyd meddwl. Yn dilyn yr astudiaeth, cyflwnwyd ein canfyddiadau yng Nghynhadledd Gwe ACM 2024. Cynwynom hefyd ein canfyddiadau ymchwil yng Nghynhadledd Blynyddol y Socio- Legal Studies Association ISLSAI ym Mhortsmouth ym mis Mawrth 2024. droddiad Effaith Adferiad
Ymgynghoriadau Ym mis Mawrth 2024, gwnaethom gals ar gyfer Cam 2 O'r cais grant "People & Places i sicrhau grant 0 £500,000 0 Gronfa Gymunedol y Loteri Cenedlaethol i ddatblygu prosiect Ileihau stigma wedi'i ysbrydoli gan ein hymgyrch yn 2022, 'Dynol o Hyd,. Roedd y gwaith hwn yn cynnwys cydlynu ymchwil i gef nogi ein gwaith (yn cynnwys grwpiau ffocws gyda staff a def nyddwyr gwasanaeth) i sicrhau cyd- gynhyrchiad yn nyluniad a datblygiad y prosiecL Ym mis Ebrill 2024, cychwynom ar waith ymgynghorol i gefnogi ein cais am brosiect 3 mlynedd i gyn-f ilwr sydd i ddod, sydd werth £900,000. Golygai hyn gyrarfod gydag amrywiaeth o randdeiliaid, yn cyn nwys cyn-filwyr ac aelodau o'u teuluoedd, penaethiaid sefydliadau cyn- filwyr. ac arbenigwyr academaidd, i gasglu mewnwelediadau pwy5ig i anghenion cyn-filwyr a'u teuluoedd ar draws Cymru. Roedd y broses ymgynghorol hon yn hanfodol i hysbysu ein cynllun strategol ar gyfer darparu cefnogaeth effeithiol, amserol drwy gydol y prosiect a datgelodd ein hymgynghoriaeth nifer o ganfyddiadau allweddol fydd yn siapio acyn arwain ein ffocws wrth symud ymlaen. Arolygon Wedi'u dylunio i'n helpu i gael mewnwelediadau i brofiadau ein def nyddwyr gwasanaeth, eu gofalvvyr, ein staff, ar cyhoedd yn ehangach yng Nghymru Arolwg Adborth Cleientiaid a Gofalwyr 2023 Arolwg Staff 2023 Arolwg Adborth Profiad Gofalwyr 2023 Arolwg Ymgyrch - Mae'n Amser i Gymrydy Llyw Cyfiwyniadau Ym mis Tachwedd 2023. cyflwynasom ganfyddiadau ein hymgyrch 'Mae'n Amser i Gymryd y Llyw, yn y Grwp lechyd Meddwl Trawsbleidiol yn y Senedd a arweinwyd gan Ken Skates AS, Cadeirydd ac Ysgrifennydd y Cabinet dros yr Economi, Traf nidiaeth a Gogledd Cymru. Cynadleddau Cynhadledd SLSA, Portsmouth, Mawrth 2024 (yn y Ilun isod) Erthyglau Ym mis Chwefror 2024, cyhoeddasom erthygl yn y Western Mail o dan yteitl 'Integration of Al in healthcare demands a nuanced approach,. Cawsom hefyd 2 erthygl wedi eu cyhoeddi yn E-Fwletin Rhwydwaith lechyd Cyhoeddus Cymru: Rhifyn Gorffennaf 2023 -'Adferiad's Time to Take Control Summer Campaign, O'r chwith: Chloe Harrison, Adferiad; Dr Caroline Jones Prifysgol Abertawe; Rose Worley• Prifysgol Abertaw*, Dr James Thomton, Prify590l Trent Notingham. Rhifyn Medi 2023 -'Cffje Cymru: Unlocking opportunities for a healthy working Wales" Adferiad Adroddiad Effaith 21
The year in numbers. .°(a 30,000 .. 21 O(> o gleientiaid wedi eu cefnogi o(> yn y flwryddyn ddiwethaf <0 dyna o boblogaeth Cymru! cyfeiriad newydd bob dydd , ,•,¢gd51llbt5Eb , 683 398,257 rhyngweithiadau cleient... ..neu un rhyngweithiad pob o staff yn gweithio yn Adferiad 46 eiliad aelod sta nevvydd 22 Adroddiad Effaith Adferiad
Cyllid wedi ei sicrhau ar gyfer 29 cytundeb newydd... werth cyfanswm o £3,090,658 16,000 ymwelydd i'n gwefan 122,000 ymweliad i'n proff il X 772,000 29,0 o bobl wedi eu cyrraedd drwy ein tudalennau cyfryngau cymdeithasol o ddilynwyr ar drawsy cyfryngau cymdeithasol Adferiad Adroddiad Effaith 23
Datblygiadau Gwasanaeth Newydd Yn 202¥24, rydym wedi cael blwyddyn anhygoel o dwf a Ilwyddiant, diolch i ymddiriedaeth a chefnogaeth y cymunedau rydym yn eu gwasanaethu. Gyda 29 0 gontractau wedi eu sicrhau. i gyfanswm o £3,090,658y rydym wedi gallu cadw ac ehangu ein gwasanaethaui gan wneud 9wahan1th go lawn i fywydau pobl ar draws Cymru. Sn nod bob amser yw i gyrraedd y thai hynry sydd ein hangen fvryaf, ac mae'r flwyddyn hon wedi bod am adeiladu ar yr ymrwymiad hwnnw. Lansio Gwasanaethau Newydd Noddfeydd Argyfwng Mae cefnogi pobl sydd mewn argfvng neu mewn perygl o argfftng wastad wedi bod yn flaenoriaeth, ac eleni rydym wedi lansio Noddfa Plant a Phobl Ifanc yn Llansamlet, Abertawe. Mae'n agored 24n ac yn darparu amgylchedd diogel, meithringar wedi ei ddylunio i ddiwallu anghenion penodol plant a phobl ifanc. Ynghyd a hyn rydym wed i cyflwyno Gwasanaeth Noddfa mewn Argythng i Oedolion yng Nghaerfyrddin, cynnig cefnogaeth rhwng 5pm-2am rhwng dydd lau i ddydd Sadwrn bob wthnos. Gamblo Bu cam mawr ymlaen eleni gyda'n rhaglen newydd a'r pwrpas o godi ymwybyddiaeth a darparu cef nogaeth i fenywod a effeithir gan heriau'n ymwneud a gamblo. Mae'r gontract yma'n arwydd o wasanaeth hanfodol i fenywod ar draws Cymru, sy'n sicrhau eu bod yn ymwybodol o'r ffyrdd penodol y gallai menywod fod yn cael problemau gyda gamblo, ac yn gallu cael mynediad i'r cymorth maent ei angen neu ygallai rhywun maentyn ei adnabod fod ei angen. Gofalwyr Yn olaf, roeddem yn Ilwyddiannus gyda'n Daeth Ilwyddiant allweddol eleni wrth cais am grant i'r Ymddiriedaeth Gofa Iwyr sicrhau'r gontract ar gyfer y Gefnogaeth i gef nogi gofalwyr ar draws Cymru. Trwy Allgymorth Tenantiaeth ym Merthyr. Mae'r hyn, rydym yn gweinyddu cyfleoedd am prosiect hwn yn cynnwys cef nogaeth ar seibiannau byr a grantiau i ofalwr pobl gyfer unigolion i gynnal eu tenantiaeth ac sydd a phroblemau iechyd meddwl, gan i fv'n annibynnol, yn cynnwys unigolion gynnig seibiant sydd wir ei angen i'r rhai n byw gyda heriau iechyd meddwl. sy'n darparu gofal amhrisiadwy. Tai lechyd Meddwl Gwnaethom sicrhau tri allan o'r pum lot oedd ar gael o gyllid lechyd Meddwl Ataliol Cyngor Sir Gar. Mae'r cyllid hwn yn ein galluogi i barhau i ddarparu cefnogaeth ymyrraeth gynnar hanfodol ar gyfer iechyd meddwl pobl ar draws y sir. Mae pob un o'r Ilwyddiannau hyn yn cynrychioli rnwy na chontracL' maent yn adlewyrchu ein hymroddiad i gef nogi pobl yng Nghymru. Boed yn darparu cef nogaeth iechyd rneddwl, cymorth tai, neu ymyrraeth mewn argyFwngi rydym wastad yn esblygu i ddivvallu anghenion y cymunedau rydym yn eu gwasanaethu. 24 Adroddiad Effaith Adferiad
Cadw'r Gwasanaethau Presennol: Defnydd Sylweddau lechyd Meddwl Roeddem wrth ein bodd gyda'n Buom yn Ilwyddiannus hefyd gyda Ilwyddiant o ran parhau i gef nogi'r thendrau i ddarparu cyfleoedd dydd, gwasanaeth Caniad. gan rymuso gweithgareddau Ilesiant cymunedol, a unigolion sydd am i'w Ileisiau gael eu prosiectau cynhwysiant cymdeithasol clywed ac i siapio gwasanaethau def nydd diolch i gyllid gan Fwrdd lechyd Prifysgol sylweddau ar draws Gogledd Cymru. Hywel Dda. Mae hyn yn ymgorffori Ilawer Mae'n ymwneud a chreu gofod i bobl o'n gwasanaethau presennol megis ein ddylanwadu i wneud newid gwirioneddol gwasanaethau dydd yn Sir Gar, Clybiau yn eu gofal eu hunain a'r gymuned Cymdeithasol Aberystwyth, Menter ehangach. Adnoddau Dinbych-y-pysgod a.y.y.b. Cyn-f ilwyr Buom yn Ilwyddiannus wrth sicrhau cyllid gan yr Armed Forces Covenant Trust i barhau fel y Partner Strategol Cymreig ar gyfer y rhaglen "Veterans. Places. Pathways and People" i gydlynu grwpiau, sefydliadau a chyllid i gyn-filwyr yng Nghymru. Ehangu Gwasanaethau: Fe wnaethom ehangu ymhellach ein gwasanaeth cwnsela CAMFA i gefnogi plant a phobl ifanc 14+ d yng Ngogledd Cymru, gan gynnig cyfuniad o Gwnsela a Therapi Gwybyddol Ymddygiadol ('CBT'} iddynt hwy a'u teuluoedd. Flydym hefyd yn falch i fod yn gweithio gyda Bwrdd lechyd Prifysgol Betsi Cadwaladr. gan ddarparu gwasanaethau cwnsela ar gyfer y rhai hynny sydd ar restrau aros'CAMHS'. Roeddem hefyd yn Ilwyddiannus gyda'n cais i ddarparu goruchwyliaeth cwnsela i gwnselwyr presennol yn Wrecsam. Trwy geisiadau ff ramwaith Ilwyddiannus, rydym wedi ehangu ein gwasanaethau cwnsela yn Rhondda Cynon Taf a Chyngor Sir Wrecsam. Mae'n partneriaeth gyda'r Rhyl City Strategy yn parhau i fod yn gryf, a cawsom ein hychwanegu i'r Fframwaith Cef nogaeth Mewn Gwaith. gan ddarparu cwnsela i unigolion wrth iddynt symud i mewn i neu i gynnal eu cyflogaeth. Adferiad Adroddiad Effaith 25
Uchelbwyntiau ein Gwasnaethau Rhaglenni Cyflogaeth- Cyfie Cymru Mae Adferiad yn parhau i arwain ar ddarpariaeth y'Gwasanaeth Allan o Waith, graddfa fawr a ariennir gan Lywodraeth Cymru ar draws y pum ardal lot ledled Cymru ac yn darparu'r rhaglen Cyfle Cymru'n uniongyrchol yng Ngogledd Cymru, gyda Kaleidoscope ym Mhowys, gyda Barod a Kaleidoscope yng Nghaerdydd a Bro Morgannwg, a chyda Barod ym Mae Abertawe a Dyfed. Mae'n parhau i fod y gwasanaeth mwyaf mae Adferiad erioed wedi ei ddarparu- o ran gwerth ac o ran gwasgariad daearyddol. Tai Yn ystod 2023-24 mae Adferiad wedi darparu 2S prosiectwedi eu hariannu gan gontractau y Grant Cymorth Tai (Gcn. Mae'r contractau ar draws10 Awdurdod Lleol: Wrecsam, Sir Y Fflint, Sir Ddinbych, Con, Gwynedd, Ceredigion. Sir Benfro, Sir Gar, Merthyr Tudfil a Chastell-nedd Port Talbot. Rydym hefyd yn darparu cefnogaeth ar gyfer prosiectau Llety a Chefnogaeth megis Llety a Chef nogaeth Wrecsam a ddarperir ar draws pum tyac un fflat clwstwr, sy'n cef nogi hyd at 20 preswylydd. Mae Gwasanaeth Allan o Waith Llywodraeth Cymru'n ariannu rhaglen sy'n adeiladu ar ein Ilwyddiant sylweddol Bu Adferiad yn Ilwyddiannus wrth dendro wrth ddarparu ymyrraethau mentora am brosiect newydd sydd i gychwyn ar laf cymheiriaid effeithiol. Trwyfentora. Ebrill 2024; Gwasanaethau Cef nogaeth hyFforddiant, cef nogaeth i gyfiogaeth a Ue Bo'r Angen {gyda lechyd Meddwl gwirfoddoli, anelai Cyfle Cymru i helpu Gwasgaredig), bydd y prosiect yn cael pobl sydd a phrofiad o gamddef nyddio ei adnabod fel Gwasanaeth Allgymorth sylweddau ac anawsterau iechyd meddwl Tenantiaeth Merthyr Tudf il. Daeth dau i gael i mewn i neu yn agosach i waith. gontract gwasanaethau GCT i ben yn 2023-24. O ddechrau'r prosiect ym mis Hydref 2022 i'r 31ai n Mawrth, 2024. mae Cyfie Cymru wedi denu mwy na 4,200 cof restriad ar draws y pum ardal lot. Mae 65.986 awr o gef nogaeth wedi eu darparu, bron i 5,000 o gymwysterau gydag achrediad neu heb achrediad wedi eu hennill ers i'r rhaglen ddechrau, a 250 0 bobl wedi eu cef nogi i mewn i gyflogaeth, gyda 733 yn derbyn prof iad gwaith neu wirfoddoli a 1,616 0 bobl yn derbyn cef nogaeth ar gyfer anghenion cyd-ddigwydd. Trais yn Erbyn Menyw¢xl, Cam-drin Domestig a Thrais Rhywiol Roedd Adferiad Recovery yn Ilwydd iannus yn ystod 2023/24 wrth ennill cyllid cyfalaf gan Swyddfa Comisiynydd yr Heddlu a Thr05eddu a Llywodraeth Cymru i brynu ac 3tgyweirio eiddo tair Ilofft ar gyfer cefnogi unigolyn a theulu sydd wedi eu heffeithio gan drais yn erbyn menywod, cam-drin dome5tig a thrais rhywiol. Dyma'r drydedd flwyddyn i ni dderbyn cyllid o'r fath. 26 Adroddiad Effaith Adferiad
Gwasanaethau Pobl Ifanc Mae gennym gontract newydd gyda Bwrdd lechyd Prifysgol Betsi Cadwaladr, yn darparu Cwnsela ar gyfer rhai ar restrau aros CAMHS. Mae Adferiad yn darparu ystod cynhwysfawr o wasanaethau ar gyfer unigolion ifanc sy'n wynebu heriau'n ymwneud a iechyd meddwl. defnydd 't sylweddau, a chyf iawnder troseddol ar draws Cymru. Mae ein gwasanaethau Y:, Defnydd Sylweddau i Bobl Ifanc wedi cefnogi 150 0 bobl ifanc ym Mhowys, a'n gwasanaeth SWITCH yng Nghastell- nedd Port Talbot wedi cef nogi 355 cleient ac wedi derbyn 108 atgyfeiriad ar gyfer pobl sydd mewn perygl o brofi materion defnydd sylweddau. Hefyd, mae ein gwasanaethau Ymyrraeth Gynnar mewn Seicosis yn darparu cef nogaeth hanfodol i bobl ifanc a'u brodyr/chwiorydd yn ystod beth all fod yn amser brawychus i'r teulu cyfan. Yn 2023f24, cefnogodd y tim 96 0 bobl ifanc drwy'r gwasanaeth hwn. Noddfeydd Argyfwng Mae Adferiad yn parhau i chwarae rhan hollbwysig i gefnogi iechyd meddwl oedolion drwy ei Wasanaethau Noddfa ar draws Ceredigion, Abertawe, Castell-nedd PortTalbot a Sir Gar. Mae'r gwasanaethau hyn wedi dod yn adnoddau hanfodol i unigolion profi argyfyngau iechyd meddwl. Yn ystod y cyfnod adrodd 2023/24, mae Gwasanaethau Noddfa Adferiad wedi arddangos cyrhaeddiad ac effaith sylweddol: Derbyniwyd cyfanswm 01.826 atgyfeiriad, mae staff wedi cynnal 1,558 galwad cefnogaeth, sydd yn hollwsig i ddarparu cefnogaeth emosiynol, ac arweiniad i'r rhai mewn angen. l unigolion sy'n prof i argyfyngau aciwt. mae angen rhyngweithio uniongyrchol yn aml. ac mae Adferiad wedi darparu cefnogaeth wneb yn neb i 438 cleient gan weithredu fel rhaff achub i lawer. gan gynnig cysur a chyngor ymarferol yn ystod adegau o drallod. Mae ein Ilety Plant a Phobl Ifanc 24n yn Merthyr Tudfil yn cynnwys pum fflat hunan-gynhwysol, gan ddarparu cefnogaeth i bobl ifanc sy'n gadael gofal a'r rhai hynny sydd angen cefnogaeth lefel-is. Eleni, mae'r tim wedi cef nogi h person ifanc yn Ilwyddiannus yn eu siwrnai tuag at fyw'n annibynnol. Trwy ein partneriaeth gyda Mental Health UK. rydym wedi darparu 306 sesiwn cef nogaeth drwy ein rhaglen Bloom a Eich Gwydnwch i blant a phobl ifanc mewn nifer o leoliadau, yn cynnwys ysgolion, colegau, CAMHS, Ilwybrau rhagoriaeth chwaraeon a grwpiau cymunedol. Yn 2023. Ilwyddodd Adferiad i sicrhau'r gontract i sefydlu Noddfa Plant a Phobl Ifanc yn Llansamlet, Abertawe. Mae'r cyfleuster hwn yn cynnig amgylchedd diogel a chef nogol wedi'i ddylunio'n benodol i ddiwallu anghenion plant a phobl ifanc. Mae'r gwasanaeth yn darparu cef nogaeth meddyliol ac emosiynol i unigolion sy'n wynebu heriau amrywiol. gyda Ilwybr atgyfeirio uniongyrchol drwvr rim Argfvng CAMHS. Buom hefyd yn Ilwyddiannus wrth ehangu ein gwasanaeth cwnsela CAMFA i blant a phobl ifanc 14+ oed yng Ngogledd Cymru - gwasanaeth i'w grSawU ac y mae mawr ei angen sy'n darparu Cwnsela a CBT i bobl ifanc a'u teulu/gofalwyr. /Adferiad Adroddiad Effaith 27
Uchelbwyntiau ein Gwasnaethau Gwasanaethau Cleif ion Mewnol a Phreswyl Mae Hafan Wen-ein canolfan dadwenwyno a thriniaeth sydd wedi ei hadeiladu'n bwrpasol-wedi ei Ileoli ar gampws Ysbyty Maelor Wrecsam ac yn darparu gwasanaethau ar gyfer cleif ion o ogledd Cymru drwy gytundeb tymor hir gyda Bwrdd lechyd Prifysgol Betsi Cadwaladr. Mae Hafan Wen, fel uned arbenigol gyda rheolaeth feddygol, hefyd yn darparu cefnogaeth dwysedd uchel i gleifion o ar drawsy Deyrnas Unedig a thu hwnt. Mae pryderon sylweddol ynghylch cyflwryr adeilad yn Hafan Wen. ac mae trafodaethau'n parhau gyda Bwrdd lechyd Prifysgol Betsi Cadwaladr o gwmpas comisiynu Hafan Wen yn y dyFodol gyda nifer o opsiynau'n cael eu harchwilio. o'u rol yw i symud ymlaen gydag ymgyrch farchnata i ddenu mwy o gleientiaid i'r cyfleuster. Rydym yn parhau i ddatblygu y Ilwybr gamblo o Parkland Place Gogledd Cymru. Gwasanaethau Cyn-f ilwyr Adferiad - Newid Cam Mae Newid Cam yn cynnig cefnogaeth effeithiol ar gyfer cyn-f ilwyr, eu teuluoedd a gofalwyr yng Nghymru. Yn ystod y wfnod hwn, rydym wedi Ilwyddo i ddarparu ar bob prosiect/rhaglen yn ein portffolio presennol sy'n cynnwys GIG Cyn-f ilwyr Cymru IBwrdd lechyd Prifysgol Betsi Cadw31adr} ble rydym wedi ymestyn ein contract bresennol hyd at Mawrth 2025. y rhaglen 'Tackling Isolation and Lonel i nesg,, 'Veterans Places, Pathways and People" (V4PI ble rydym wedi symud yn IldIannuS i gyf nod newydd o waith fydd, gobeithio, yn ymestyn y gontract yma hyd at 2026- a'r rhaglen Look Back to Move Forward sy'n gwneud cynnydd da. Rydym hefyd wedi cadwein Gwobr Aur ar gyFer y Defence Employer Recognition Scheme" ac yn weithredol yn codi proffil Newid Cam i sicrhau ein bod mewn sefyllfa i dyfu'r gwasanaeth hwn ymhellach yn 2024125. Mae Parkland Place, Swydd Gaerhirfryn ein canolfan dadwenwyno a thriniaeth mewn gerddi ha rdd yn Chorley yn parhau i ddarparu cef nogaeth o ansawdd uchel a gwnaethom ailddatblygu'r safle hwn yn 2022123 i ddarparu capasiti uwch, wedi i ni Iwyddo gyda nifer o dendrau i ddarparu gofal i gleifion mewnol ar gyfer awdurdodau ar draws Lloegr. Mae'r gwasanaeth hwn nawr yn cynnig 23 ystafell o safon uchel lawn o lety a gofal ac wedi gweld heriau deiliadaeth yn gwella yn 2023/24. Gwasanaethau Therapiwtig Cawsom ein hychwanegu'n Ilwyddiannus i fframweithiau i ddarparu cwn5ela yn Rhondda Cynon Taf a goruchwyliaeth i Gwnselwyr yng Nghyngor Sir Wrecsam. Mae ein gwaith gyda'r Rhyl City Strategyyn parhau gan ein bod wedi ein hychwanegu'n Ilwyddiannus i'r Fframwaith Cef nogaeth Yn Y Gwaith newydd eleni i ddarparu Cwnsela i gleientiaid ar y prosiect hwn. Yn bresennol. mae Parkland Place Gogledd Cymru'n derbyn cleientiaid preifat a 5tatudol i'w hadsefydlu. Rydym yn y broses o ddatblygu'r safle hwn i gynnwys cyfleuster campfa newydd, a nifer o newidiadau cynnil i ystafelloedd megis peiriannau coff i a.y.y.b. Mae gennym swyddog Marchnata a Chyfathrebu newydd yn gweithio, a rhan 28 Adroddiad Effaith Adferiad
Gofal yn y Cartref Mae Adferiad wedi Cof restru gydag Arolygiaeth Gofal Cymru (AGCI mewn chwe o'r saith Ardal Partneriaeth yng Nghymru: Gogledd Cymru, Gorllewin Cymru, Cwm Taf, Powys, Caerdydd a'r Fro a Gorllewin Morgannwg {mae'r cofrestriad hwn ynghwsg ar hyn o bryd). Mae Adferiad yn darparu ystod eang o Wasanaethau Cefnogaeth yn y Cartref. yn amrywio o Ofal yn y Cartref, Gofal yn y Cartref o fewn Cynllun Gofal Ychwanegol. a Gofal a Chef nogaeth Seibiant. Gwasanaethau lechyd Meddwl Mae gwasanaethau iechyd meddwl cymunedol Adferiad yn parhau i ehangu er gwaetha'r pryderon cyllid. Yn 2023f24. Ilwyddom i dendro i gadw ein gwasanaethau presennol gyda Bwrdd lechyd Prifysgol Hywel Dda yn Sir Gar, Sir Benf ro a Cheredigion, o dan gontract 3+1 mlynedd newydd. Hefyd, sicrhaom 3 allan 0 5 lot o fewn cyllid lechyd Meddwl Ataliol Cyngor Sir Gar, i gyfanswm 0 £137.000 yn flynyddol ar gyfer contractau 4+2 flynedd newydd. Mae'r Ilwyddiant hwn yn tanlinellu ein hymrwmiad i ddarparu Yn Adroddiad Blynyddol (Arolygiaeth Gofal cefnogaeth iechyd meddwl hanfodol ar Cymru) Adferiad a gyflwynwyd ar gyfer draNvs y rhanbarthau hyn. 44.holl Wasanaethau Cofrestredig Adferiad. Iroedd Cef nogaeth yn y Cartref wedi ei Mae Caniad 8wrdd lechyd Prifysgol ddarparu ar gyfer 305 o unigolion yn ystod Caerdydd a'r Fro yn parhau i gydweithio 2023-24. gyda Bwrdd lechyd Prifysgol Caerdydd a'r Fro, y Bwrdd Clinigol lechyd Meddwl, a'r Gwasanaethau lechyd Meddwl i gynyddu Ilais y rhai hynny sydd a phrofiad byw. Eleni, derbyniodd Caniad Bwrdd lechyd Prifysgol Caerdydd a'r Fro 50 cais i ymgysylltu gan wasanaethau y Bwrdd Clinigol lechyd Meddwl. gan alluogi 96 aelod i ddarparu mewnwelediadau gwerthfawr ac i gefnogi newidiadau positif mewn gwasanaethau iechyd meddwl. Mae Caniad Bwrdd lechyd Prifysgol Caerdydd a'r Fro nawr yn rhan allweddol o Banel Profiad Byw Bwrdd lechyd Prifysgol Caerdydd a'r Fro, sy'n sicrhau bod cyfieoedd i rannu prof iadau yn J5tyrlon ac yn fuddiol. Mae Adferiad yn darparu ystod o wasanaethau gofal yn y cartref ar draws Cymru, yn cynnwys gwasanaethau gofal Ile bo'r angen, cefnogaeth mewn Ilety a rennir ac, yn diweddar, datblygiad gwasanaethau gofal ychwanegol yn 2022f23. Yn ystod 2023/24, derbyniasom 72 atgyfeiriad a chef nogi 183 cleient gweithredol ar draws y gwasanaethau hyn. gan ddangos ein hymrwymiad parhaus i ddarparu gofal a chefnogaeth wedi eu teilwra i unigolion yn eu cartref i a'u cymunedau eu hunain. Yn ystod 202>24, cef nogodd Adferiad 1,375 cleient gweFthredol a derbyn dros 400 atgyfeiriad i mewn i'n gwasanaethau iechyd meddwl a Ilesiant ar draws Cymru. Adferiad Adroddiad Effaith 29
Uchelbwyntiau ein Gwasnaethau Gwasanaethau Teuluoedd a Gofalwyr teulu. Mae gweithrediad rhaglen Ileihau Mae Adferiad yn gweithredu 23 niwed un i un gyflym yn ardal Castell- gwasanaeth i deuluoedd a gofalwyr nedd Port Talbot wedi cynyddu ein ar draws Cymru ac wedi cefnogi 2243 capasiti yn sylweddol i ddelio a nifer gofalwr yn ystod 2023124. Mae ein fwy o atgyfeiriadau. Yn ystod 2023-2024, gwasanaethau ar gWer gofalwyr yn cef nogodd y gwasanaethau triniaeth ar draws Bae Abertawe dros 1,400 0 cynriwys Gwa5anaethau Seibiant i Ofalwyr, unigolion yn uniongyrchol, gyda mwy na Gwasanaethau Asesiadau Gofalwyr, Gwybodaeth, Cyngor ac Arweiniad, 1,300 0 atgyFeiriadau. Newyddlenni Gofalwyr, Hyfforddiant, gwasanaeth wedi ei leoli'n yr ysbyty yn cynnwys Caff i Gofalwyr yng Ngwent, a Cynlluniau Cardiau Gofalwyr. Hefyd, gwnaethom sefydlu Fforwm Gofalwyr yn fewnol sy'n cyfarfod wyneb yn wyneb ddwywaith y flwyddyn i rannu arferion gorau a syniadau ar gyfer datblygu ein gwasanaethau gofalwyr. Gamblo Problemus Mae Adferiad yn gweithio gyda phartneriaid academaidd i ddarparu'r prosiect 'Look Back to Move Forward,, fydd yn datblygu ase5iad Ilinell amser o gamblo, def nydd alcohol, a iechyd meddwl mewn cyn-filwyr sydd wedi trawsnewid yn ddiweddar. Bydd yn arwain i newidiadau ar draws y system mewn gwasanaethau cymorth a chefnogaeth ar gyfer cyn-f ilwyr gydag anghenion caethiwed cymhleth. Y Ilynedd, derbyniasom gyllid Amser i ddarparu grantiau seibiant i ofawr ar draws yr holl awdurdodau yrydym yn darparu gwasanaethau ar eu cyfer. Mae'r cyllid hwn wedi atgnerthU gwnwch y gofalwyr di-dal yr ydym yn eu cef nogi'n sylweddol. Hyd yn hyn, rydym wedi prosesu 310 0 geisiadau am seibiannau, yn cynnwys seibiannau spa, prydau bwyd allan, aelodaethau Ymddiriedolaeth Cenedlaethol, a gweithgareddau grwp. Mae'n gydweithrediad gyda Phrifysgol Anglia Ruskin, Prifysgol Abertawe, ac wedi ei gyllido drwy ddyFarniad Grant Trawsnewid 0 £300,000 o'r Armed Forces Covenant Fund Trust. Mae ein Arweinydd Strategol Niwed n Gysylltiedig a Gamblo yn darparu'r Ysgrifenyddiaeth ar gyfer y Grwp Trawsbleidiol ar Gambloyn y Senedd, ac wedi siarad mewn nifer o gynadleddau yn y Deyrnas Unedig ac Ewrop yn cadarnhau ymhellach safle Adferiad fel darparwr blaengar gwasanaethau. Rydym yn parhau i ddarparu'r Gwasanaeth Triniaeth Gamblo Cenedlaethol sydd wedi ei ymestynyn seiliedig ar ddeilliannau'r prosiect. Gwasanaethau Trinlaeth: Mae Adferiad yn parhau i gynnig ystod eang o gefnogaeth i unigolion yr effeithir yn negyddol ar eu bywydau gan ddef nydd sylweddau, yn strategol ac o fewn y gymuned. Gan weithio'n agos gyda'n partneriaid, rydym yn darparu gwasanaethau i'r rhai hynny sy'n 18 oed ac uwch, yn cynnwys model gofal Ileihau niwed, gwasanaeth niwed cudd, rhaglen ymatal yn seiliedig ary model Minnesota, a gwasanaeth fnog1'r 30 Adroddiad Effaith Adferiad
Gwasanaethau Cyf iawnder Troseddol Gwasanaethau Cenedlaethol Mae Adferiad yn parhau i weithio yn y gofod heriol hwn drwy wasanaethau Ileol megis Ty'n Flodyn a Ty Adferiad, gyda'r ddau'n Ilwyddiannus lawn. Mae'r prosiect Amser i Newid Cymru Cylchoedd Cefnogaeth ac Atebolrwydd yn Gwelodd 2023124 unfed flwyddyn ar gweithio gyda rhai o'n cleientiaid mwyaf ddeg lawn gweithredu 'Amser i Newid cymhleth ar draws Cymru ac yn cyflawni Cymru,, menter wedi'i anelu i leihau'r deilliannau gwych, mae hefyd wedi ein stigma a'r gwahaniaethu sy'n gysylltiedig galluogi i adeiladu rhwydwaith gryf o a iechyd meddwl. wedi ei ddarparu bartneriaid yn cynnwys y Weinyddiaeth mewn partneriaeth gyda Mind Cymru. Cyfiawnder, Heddlu, a Gwasanaeth Cyfiawnodd y prosiect ei holl dargedau'n Carchardai a Phrawf Ei Mawrhydi. Ilwyddiannus ar gyfer pob piler a reolir gan yr Ymgysylltiad Cymunedol a Mae éin gwasanaeth Dyfodol, sy'n Chyflogwr a oruchwylir gan Adferiad: 16 gweithio yng ngharchardai statudol De sefydliad newydd wedi addunedu gyda'r Cymru, wedi cef nogi 9,437 0 unigolion rhan Waf yn cyflogi pobl o'r ardaloedd yn ystod 2023/24, wedi darparu 20.696 mwyaf difreintiedig ac/neu sydd a sesiwn cefnogaeth un i un a 258 sesiwn chanran uchel o gyflogai Duon, Asiaidd grwp, oedd a 2,063 0 gyfranogwyr ar Lleiafrifoedd Ethnig; darparwyd 28 sgwrs draws pob sefydliad. Roedd y grwpiau'n gwrth-stigma i 830 unigolyn gyda 525 cynnwys Adferiad SMART. Ymyrraethau sgwrs arall yn cymryd Ile wrth stondinau Byr, Aciwbigo, Ysgogi i Gyflawni, a Grwpiau arddangosfeydd; mae 34 Pencampwr Cerdded 5km. Mae'r mentrau hyn yn newydd wedi eu hyfforddi yn cynnwys tanlinellu ein hymrwymiad i gefnogi 47% 0 gymunedau Duon, Asiaidd a unigolion yn effeithiol o fewn y wem Lleiaf rifdd Ethnig a 502 0 staff wedi eu cyfiawnder troseddol a mynd i'r afael a'u hyfforddi ym Mwrdd lechyd Prifysgol Bae hanghenion cymhleth. Abertawe i fynd i'r afael a stigma mewn Ileoliadau gofal iechyd. Parhaodd Gwasanaeth Oedolyn Priodol Adferiad i ddarparu yn ardaloedd Heddlu De Cymru, DyFed Powys a Gwent. Yn ystod Cyngor lechyd Meddwl ac Arian 2023124 rydym wedi darparu gwasanaeth i Mae'r Cyngor lechyd Meddwl ac Arian yn gyFanswm 0 3,334 oedolyn agored i niwed parhau i ddarparu cyngor a chefnogaeth yn ystod cael eu cadw a'u cwestiynu clir ac ymarferol i bobl sy'n profi materion gan yr heddlu, a darparu hyfforddiant i yn ymwneud a iechyd meddwl ac 60 unigolyn ar draws Cymru. Yn ystod y arian. Roedd yr enillion i'n cleientiaid cyfnod hwn darparwyd 10 sgwrs allanol yn ystod y cyfnod hwn yn £1,005,971.16, ar gyfer heddluoedd cysylltiedig fel cwrs a chefnogasom 325 cleient newydd yn hyfforddiant gloywi i Ringyll y Ddalfa yn ogystal a'r Ilwythi achosion parhaus. ogystal a Swyddfa Comisiynydd yr Heddlu a Throseddu. /Adferiad Adroddiad Effaith 31
Ffocws ar Wasanaeth Noddfa Plant a Phobl Ifanc Eleni, roeddem yn falch o fobileiddio Gwasanaeth Noddfa Plant a Phobl Ifanc Abertawe /castell-nedd Port Talbot, gwasanaeth allan o oriau hanfodol sy'n ymroddedig i ddarparu cefnogaeth i bobl rfanc mewn argyfwng iechyd meddwl ar draws siroedd Abertawe a Chastell-nedd Port Talbot. Mae'r Noddfa'n cynnig amgylchedd diogel, croesawgar a chartrefol sydd wedi ei ddylunio i gefriogi rhai 12 i 18 oed sy'n wynebu anawsterau emosiynol a iechyd meddwl. Mae'r gwasanaeth yn darparu cef nogaeth Galluogodd ein partneriaeth gyda ymarferol a therapiwtig. Gyda lolfa, ardal Gwasanaethau lechyd Meddwl Plant ta, gofodau preifat ar gyfer cef nogaeth a Phobl Sfanc ('CAMHS') Bwrdd lechyd un i un, ac hyd yn oed cyfleusterau Prifysgol Bae Abertawe. a ariennir gan sylfaenol megis cawodydd a golchdy, Lywodraeth Cymru. ni i greu gwasanaeth mae'r Noddfa'n sicrhau y gall pobl ifanc i osgoi derbyniadau sy'n blaenoriaethu ddad-ddwysau o'u hargfvng mewn ymyrraeth a chefnogaeth mewn gofod amgylchedd diogel a thawelgar. O fewn tawelgar ar unwaith. y Noddfa Plant a Phobl Ifanc. anelwn i leihau'r risg o niwed, Ileihau'r angen am dderbyniadau i'r ysbyty, a darparu Ilwybrau ar gyfer cef nogaeth tymor hirach drwy atgyfeiriadau i wasanaethau ychwanegol yn ol yr angen. Ymagwedd Gyfannol i Gefnogaeth mewn Argyfwng Mae'r gwasanaeth yn gweithredu ymagwedd tri cham: darparu cef nogaeth ar unwaith mewn Ileoliad tawelgar, gan helpu pobl ifanc i archwilio'r ffactorau sydd wedi cyfrannu i'w trallod. a rhoi'r celf i a'r technegau iddynt i reoli heriau'r dyfodol. Boed hynny drwy weithgareddau Ilesiant, sesiynau grwp. neu gefnogaeth gyfrinachol un i un. mae ein staff hyfforddedig wrth law i gynnig technegau sylfaenu ac i helpu pobl ifanc i adennill rheolaeth emosiynol. Anelai'r ymagwedd gyrannol yma i rymuso unigolion. gan roi'r gallu iddynt i reoli eu hemosiynau a'u hymddygiadau'n Y effeithiol. Diwallu Angen Cynyddol Mae datblygiad y Noddfa'n deillio o'r gydnabyddiaeth feirniadol am yr angen am wasanaethau cefnogaeth iechyd meddwl ar gyfer pobl ifanc. Dros y blynyddoedd, mae argyfyngau iechyd meddwl ymhlith plant a'r glasoed wedi cynyddu'n sylweddol, gydag effeithiau'r pandemig COVID-19 yn gwaethygu'r mater hwn ymhellach. Yn aml lawn nid oes gan bobl ifanc dewis ond i gyflwyno i adrannau brys Ileol neu leoliadau ysbyty, a all fod yn Ilethol ac yn anaddas i'r rhai mewn trallod emosiynol. 32 Adroddiad Effaith
Pobl Ifanc yn Greiddiol i'n Cynllun Dyfodol Addawol O'r cychwyn, gwyddom ei fod yn hanfodol Rydym yn hynod falch o'r gwaith rydym i gynnwys pobl ifanc yn natblygiad y wedi ei wneud mewn partneriaeth gyda Noddfa. O ddewis y cynllun Iliwiau, i 'CAMHS' i lansio'r gwasanaeth hwn sydd ddewis y dodrefn a'r dodrefn meddal, wir ei angen, gwasanaeth yr ydym yn fe siapiodd mewnbwn y bobl ifanc credu fydd yn cael effaith parhaus ar yr amgylchedd cynnes a thawelgar dau pobl ifanc. TrY ddarparu gofod rydym wedi ei greu. Roedd y nod yn diogel a chef nogol yn ystod cyfnodau o syml: i wneud y gofod yn gyfforddus. argyfwng, mae'r Noddfa'n helpu i lenwi yn dawelgar, ac yn hygyrch i bobl ifanc bwlch critigol yn y gefnogaeth iechyd mewn argyfwng ac. yn ol pob son. rydym meddwl ar gyfer plant a phobl ifanc , gan wedi Ilwddo. Gydag ardaloedd cymunol sicrhau eu bod yn derbyn y gefnogaeth sy'n cynnwys ystafell gemau ac ystafell gywir ar yr amser cywir. synhwyraidd, mae'r Noddfa'n darparu mwy na dim ond gofod ar gyfer ymyrraeth ar unwaith mewn argfvng. Mae'n le ble gall pobl ifanc ymlacio, ymgysylltu mewn gweithgareddau, a dechrau teimlo'n ddiogel eto. Mae'r adborth wedi bod yn hynod bositif, gan y bobl ifanc eu hunain a'u teuluoedd. Maent wedi canmol y gwasanaeth am gynnig nid yn unig ymyrFaeth mewn argytwng ond Ile ble gall pobl ifanc archwilio eu hemosiynau a dysgu mecanweithiau ymdopi ar gyfer y dyfodol. Edrych Ymlaen Wrth i ni symud ymlaen, rydym yn cynllunio i ehangu'r Ilwybrau mynediad, i sicrhau bod mwy o bobl ifanc yn gallu elwa o'r gwasanaeth hwn. Gyda materion iechyd meddwl yn parhau i gynyddu, bydd gwasanaethau megis y Noddfa'n chwarae rhan gynyddol bwysig wrth ddarparu'r gef nogaeth sydd ei hangen ar bobl ifanc i reoli eu Ilesiant meddyliol ac i osgoi cyrraedd y pwynt argfvng. The Noddfa Adroddiad Effaith -_33 -2 1
Ein Hymgyrch maen amser i yllyW. Ymgyrch Costau Byw Adferiad Yn ystod Haf 2023, fe lansiodd Adferiad gyda'r adroddiad a chanfyddiadau'r ei ymgyrch costau byw- 'Mae'n Amser ymgyrch. Dros yr Haf. daethom a'r i Gymryd y Llyw,, oedd yn ymateb i'n ymgyrch i 29 0 wahanol ddigwyddiadau, rhanddeiliaid yn dweud wrthym mai gyda mwy na 200 0 staff a gwirfoddolwyr blaenoriaeth iddynt yn 2023 oedd 'sut i yn helpu ac yn cymryd rhan, yn cynnwys oroesi'r argyfwng costau byw yn ddiogel 10 aelod o'r Senedd hefyd yn mynychu. ac mewn iechyd da,. Nod yr ymgyrch Siaradom gyda mwy na 1,000 o bobl am oedd i ddarparu cef nogaeth ymarferol eu profiadau o'r argyfwng costau byw phersonol i bobl yn ystod yr argfvng gan agor ein harolwg i'n holl aelodau, costau byw. a'u grymuso i gymryd buddiolwyr, a'r Cyhdd ar draws Cymru rheolaeth o'u sefyllfa eu hunain, ac i i gasglu mewnwelediad i sut roedd yr ymgyrchu dros weithredu gan Lywodraeth argfftng yn effeithio arnynt. y Deyrnas Unedig a Llywodraeth Cymiu. Awdurdodau Lleol a'r GIG ac eraill i Darganfyddom fod bron i 80% 0 bobl cefnogi ein grwp cleientiaid. Trwy gydol wedi adrodd bod eu costau byw wedi yr ymgyrch, rydym wedi gweithio'n agos cynyddu'n fawr o'r 18 mis blaenorol, gyda'n partneriaid yn y Deyrnas Unedig a gydag 86% yn datgan eu bod wedi cael Chymru, Carers Wales a'r St Giles Trust, i trafferth i dalu biliau sylfaenol. Trwy sicrhau bod gofalwyr a theuluoedd yn cael gydol yr ymgyrch, pleidleiswyd dros ein eu cefnogi'n Ilawn. 8uom yn ymgy5yIItu gwasanaeth cyngor iechyd meddwl ac hefyd yn genedlaethol ac yn Ileol gyda'r arian fel y cynnig gwasanaeth pwysicaf, Adran Gwaith a Phensiynau. Dwr Cymru. gyda mwy nag 80% 0 bobl yn datgan ei Unison ac Awdurdodau Lleol i hwyluso fod yn hynod bwysig. trafodaeth ac i wella eu dealltwriaeth a'u hymateb i anghenion cleientiaid. Cynhyrchwyd cynllun 10 pwynt ar y cyd rhwng Adferiad a'n buddiolwyr yn amlinellu ffyrdd allweddol y gallwn i gyd helpu i oroesi'r argyfwng costau byw. Fe lansiwyd ein hymgyrch gan Jane Hutt AS, y Gweinidog dros Gyfiawnder Cymdeithasol a'r Prif Chwip, a derfynodd hefyd ymgyrch yr Haf ar y Iofed o Hydref yn y Senedd, ble cafodd ei chyfiwyno 34 Adroddiad Effaith /Adferiad
Llywodraeth y Deyrnas Unedig l. Sicrhau fod budd-daliadau ar gyfer pobl gydag anabledd neu salwch tymor hir yn codi gyda chwyddiant (mae chwyddiant yn Ilawer uwch i bobl tyn byw mewn tlodi Oherdd bod costau tanwydd yn cynrychioli rran uwch na'r cyfartaledd o'u gwariant - felly mae angen ystyried hyn); hefyd, gweithredu proses a*su Taliad Annibyniaeth Personol (PIP) decach a mwy hygyrch sy'n cael cymorth i bobl yn gyflym. 3. Gwella'r gef nogaeth ariannol i ofalwyr, gan gydnabod manteision cost gofalwyr yn gallu chwarae eu rhan wrth ddarparu cymorth. 4. Tymor hir: dechrau trafodaeth genedlaethol am ddyfodol budd- daliadau. gyda'r nod o wella bywydau pobl sydd mewn perygl ac yn dibynnu ar fudd-daliadau. 5. Cynyddu'r cymorth i'r rhai hynny sydd a phroblemau iechyd meddwl a chaethiwed sy'n barod i ddod yn weithredol yn economaidd - gwella cef nogaeth, hyfforddiant a chymhellion tra'n peidio rhoi pwysau ar y rhai hynny na allant weithio. 2. Adfery cynnydd 0 £20 ychwanegol thnosol i'r Credyd Cynhwysol dd mor ddefnyddiol pan roedd y pandemig Covid-19 ar ein anterth. Llywodraeth Cymru 6. Hyrwyddo ymhellach yr angen i sicrhau fod pawb sy'n defnyddio gwasanaethau iechyd meddwl eilaidd a Chynllun Gofal a Thriniaeth effeithiol yn ei le a bod y rhainyn cynnwy5 y deilliannau ygellir eu cyflawni a pha wasanaethau sydd i gael eu darparu, neu weithrediadau i gweithredu, o dan yr adran 'Cyllid ac Arian,. 7. Sicrhau fod pob d0yn sydd mewn perygl a'u gofalwyr, a theuluoedd plant sydd mewn perygl a mynediad hawdd ac amserol i gyngor ac eiriolaeth mewn perthynas a rheoli arian a dyled. Y Sector Wirfoddol yng Nghymru 8. Blaenoriaethu cef nogaeth i bobl mewn perygl a effeithir af gan dlodi. yn cynnwys darparu cyngor a chef nogaeth neu hwyluso mynediad i gefnogaeth gan arbenIgr. 9. Rhoi Ilais i bobl sydd mewn perygl er mwyn i'w hanghenion gael eu clywed gan Lywodraethau y Deyrnas Unedig a Chymru. Pob un ohonom 10. Bod yn gymdogion da! Gall helpu y rhai o'n cwmpas wneud gwahaniaeth mawr, boed hynny drwy gyfrannu i fanc neu helpu unigolyn neu deulu rydym yn eu hadnabod. Adferiad Adroddiad Effaith 35
Ein Partneriaid Mae Adferiad ei hun yn ganlyniad i uno CAIS, Hafal ac WCADA, oherwydd ein bod wedi sylweddoli fod ein harbenigedd ar wahan yn fwy effeithiol ary cyd. Sir y Fflint Mdiani Flintthire Sir IkfifibJ(h tknhiuh5hi Credwn fod angen i'n gwaith fel elusen gael ei arwain gan ein cleientiaid ac, felly, ein bod bob amser yn edrych i greu partneriaethau gydag ystod o wahanol sefydliadau y gallwn weithio gyda i gefnogi anghenion ein cleientiaid yn well. dacw Wales Alltrance kn Mentsl Health Cyr¥Jhrair lechyd MedthA CJThTU Rehabs Mental Health Alliance Gall hyn ddeillio owaith achos as y cyd ar lawr gwlad gyda phartneriaid elusennau Ileol, neu'r timau gofa l iechyd megis y CMHT, i bartneriaethau ffurfiol megis ein Gwasanaeth Di-waith ddarperir mewn partneriaeth gyda Barod a Kaleidoscope. ac hefyd ein partneriaethau strategol cenedlaethol a rhyngwladol, megis y Wales Alliance for Mental Health, DACW, a GAMIAN. HM Prf$1 & 14 CarQQuaty Commission GIG 'HS GIG. GIGI N'HS I 10 Ntrls" . Er mwyn bod yn effeithiol, mae'n rhaid i noi'r ffiniau all godi o amgylch sefydliadau i un ochr a chanolbwyntio ar ein hamcanion cyff redin- ddarparu'r gef nogaeth orau i bobl sydd ei angen yng Nghymru. nationaigrid • PUREGYM NEPTUNE Isg 36 Adroddiad Effaith Adferiad
LEREOIGION CynF' SkG4r lilnoUth8I1lrC i Trii I GambleAware ¥¢T• THE ARMED FORCES COVENANT FUND IRUST CAIS UNISON barod .n._ Yr 104*fTY Adferiad wE5 INSID Mental Neolth FouThY.Jtion Koleidoxtrpo St Glles SHELTER Conwy Linc PArA61 MERTPYR stori time to change Wales DECHRAU NEWYDD &bvp Cynefn Hafod VALLEYS HOMES EII¥E PAPYRUS •• sh CARERS Adferiad Adroddiad Effaith 37
Rydym yn hynod falch ein bod yn derbyn cefnogaeth dnNy roddion gan gnNpiau cymunedol, busnesau ac unigolion ar draws Cymru bob blwyddyn. Mae'r cefnogaeth hwn yn hanfodol i'n galluogi i barhau a'n gwaith hanfodol, gan helpu pobl sy'n wynebu heriau gydag iechyd meddwl. defnyddio sylweddau, a materion eraill. Codi Arian Cofrestrwyd gyda'r FR FUNDRAISING REGULATOR RHEOLEIDDIWR CODI ARIAN Eleni, mae ein cef nogwyr wedi mynd ymhellach fyth, gan gymryd rhan mewn ystod o weithgareddau. o dringo Pen Y Fan i drefnu gweithgareddau grwp swddfa, ac i gyd i godi arian i Adferiad. Flydym hefyd wedi ein cyffwrdd yn ddwfn o fod wedi derbyn dros £25,000 mewn cyFraniadau er cof. sn dystiolaeth o'r effaith mae ein gwasanaethau'n eu cael ar deuluoedd ar draws Cymru. Cyfranwyd gyfanswm o 02,559.27 yn 202Y24, naill ai ar gyfer prosiectau penodol neu i gef nogi ein gwasanaeth elusennol cyff redinol. Mae'r swm anhygoel hwn wedi cyfrannu'n uniongyrchol i barhad gwasanaethau sy'n darparu cefnogaeth hanfodol i unigolion a theuluoedd yng Nghymru. Diolchwn o'r galon i bob unigolyn gymerodd yr amser i drefnu neu i gymryd rhan yn y digwyddiadau hyn i godi arian. Golygodd lawer o'r ymdrechion hyn heriau personol sylweddol, a bydd pob punt a godwyd yn mynd tuag at sicrhau y gallwn barhau i fod yno ar gyfer pobl a allai fod mewn cyfyngder. Daeth un esiampl ysbrydoledig ym mis Chwef ror 20241 pan gododd tim o 11 o Ogledd Cymru £6,559 er cof am Jordan oeddi gyda'i deulu, wedi cael mynediad i rai o'n gwasanaethau iechyd meddwl a gofalwyr yn Sir Y Fflint. Rhannodd deulu Jordan ei han Sganiwch yma i gyfrannu! 38 Adroddiad Effaith Adferiad
Roedd Jord yn fab, brawd, ewythr, wyr, a ffrind anhygoel, gofalgar, a hwyliog. Ond y tu ol i hyn, roedd yn brwydro'n ddyddiol gyda'i iechyd meddwl, a dim ond ei deulu agos oedd yn ymwybodol o hyn. Nid oeddem yn teimlo ein bod yn gwneud unrhyw gynnydd wrth gefnogi Jord nes i ni ddod o hyd i Adferiad (Hafal yn flaenorol). Teithiodd teulu a ffrindiau i Faes Awyr Langar, yn Nottingham, i blymio o'r awyr er cof amdano, y penwythnos wedi'r hyn fyddai wedi bod ei benblwydd yn 26." Talwyd am yr holl gostau nenblymio gan aelodau'r teulu a ff rindiau, gan sicrhau bod pob ceiniog a godwyd yn mynd yn syth i Adferiad. Roedd ymdrechion Steve ac Anna, rhieni Jordan, ei frodyr Josh a Callum. a'i chwaer Emily, yn ogystal a Connor, Cain. Courtney, Aled. Yasmin, Lee, Abbi, a Kieran nid yn unig i gofio am Jordan, ond helpodd hefyd i godi ymwybyddiaeth ym mhwysigrwdd darparu adnoddau i deuluoedd sydd ddim yn gwybod i ble i droi am gymorth. Rhannodd Anna, mam Jordan: "Cawsom ddiwrnod gwych, emosiynol iawnl Rwy'n awyddus lawn am gymorth a chefnogaeth ar gyfer aelodau'r teulu sy'n ei chaelyn anodd am nadydyntyn gwybod sut i helpu eu hanwyliaidl Mae'r efftyith mae'n ei gaelyn distrywio teuluoedd, a dymunwn ni fel teulu i ymwybyddiaeth fod ary blaen. er mwyn i aelodau'r teulu gael mynediad i adnoddau a gwybod am rhywle y gallent estyn allan iddol" I bawb sydd wedi codi arian, wedi cyfrannu. neu wedi ein cefnogi mewn unrhyw ffordd eleni- diolch yn fawr. Mae eich cyf raniadau'n gwneud gwahaniaeth go lawn ym mywydau y rhai rydym yn eu cef nogi ar draws Cymru. Adferiad Adroddiad Effaith 39
Cynaladwyedd: Dyfodol Gwyrdd i Adferiad Fel sefydliad, rydym yn benderfynol i weithredu ac i Iwyddo i ddod yn Sero Net erbyn 2030. Mae gennym ganolfannau tim ym mhob siryng Nghymru, tri Ileoliad ysbyty (yn cynnwy5 un yn Swydd Gaerhirfryn), uned adsefydlu, nifer o eiddo preswyl, a swyddfeydd modern. Rydym yn gweithredu fflyd o 50 cerbyd, yn cynnwys bysiau mini, cludiant bwyd, a ceir. Ein nod yw fod ein hasedau yn ffocysu ar fwyafu'r effaith i'n buddiolwyr. arbed arian, a gwella ein proff il carbon. Ein hamcanion cynaladwyedd: Adolygu'r defnydd o'r holl eiddo yn flynyddol er mwyn sicrhau'r defnydd gorau o'r adnoddau. Pob adnewyddiad i gynnwys ymagweddau ynni effeithlon, carbon isel, e.e. goleuadau LED, inswleiddio, goleuadau awtomatig. a.y.y.b. Cynyddu nifer yr unedau preswyl sydd ar gael i'n buddiolwyr 0 5% bob blwyddyn. Annog y defnydd o dechnoleg i leihau teithio tra'n cydnabod gwerth ymgysylltiad wyneb yn wyneb. Cynnal Mapio Carbon ar gyFer Adferiad Recovery. Creu grwp cynaladwyedd i ddatblygu cynlluniau ar gyfer gostyngiad o lo% flwyddyn ar flwldyn mewn mapio carbon. Def nyddio technoleg newydd i leihau'r defnydd o bapur a deunyddiau printiedig. yn cynnwys cyhoeddiadau, marchnata, a chyfathrebiadau mewnol drwy leihau'r defnydd o ddeunydd ysgrifennu o IO% y flwyddyn mewn termau real. Adolygu milltiredd staff ddwywaith y flwyddyn i sicrhau'r def nydd gorau o amser ac adnoddau. Cynllunio i amnewid pob rbyd gyda rhai 'hybrid plug-in, neu drydan pur dros y bum mlynedd nesaf. 40 Adroddiad Effaith Adferiad
Rydym wedi cynnal ymarfer mapio carbon cynhwysfawr ac mae gennym Gynllun Lleihau Carbon yn ei le fydd yn cael ei adolygu eleni. Yn y dyfodol rydym yn gobeithio gweithredu mesurau megis: Symud i ddarparydd trydan lOO% adnewyddadwy. Bydd hyn yn dod a'n cyfanswm allyriadau i lawr o tua 7.64%. Amnewid cerbydau petrol/diesel presennol sy'n eiddo i'r cwmni am gerbydau IO0% trydan drosy blynyddoedd. Daw hyn a'n allyriadau presennol i lawr o tua 4%. Mynd i'r afael a'r allyriadau a gynhyrchir gan gymudo staff drwy gymell staff i symud i geir trydan neu i gymryd cludiant cyhoeddus i'r gwaith yn y blynyddoedd i ddod. Lleihau'r allyriadau C02 a gynhyrchir drwy drin gwastraff gweithredol drwy sicrhau gwell defnydd o arferion trin gwastraff (hynny yw, optimeiddio'r swm o wastraff sy'n cael ei yrru i'w ailgylchu. Ileihau'r cyfaintsy n cael ei losgi, a.y.y.bl. Lleihau'r allyriadau a gynhyrchir gan deithio busnes dros y blynyddoedd drwy ddefnyddio cerbydau trydan yn unig. Lleihau alSyriadau sy'n gysylltiedig a gwasanaethau cyflenwi wedi eu his- gontractio trwy ddewis gwasanaethau negesydd {'courier') gydag ol troed carbon is. Lleihau allyriadau sy'n gysylltiedig a storio ar-lein drwy ddef nyddio gwasanaethau cwmwl gydag ol trd carbon is dros y blynyddoedd i ddod. Adferiad Adroddiad Effaith 41
Datblygiadau Allweddol Yn ogystal a'n gwaith cadarnhau hawliau rydym wedi ei drafod eisioes a'n gwatth ymgyrchu, rydym wedi gweld datblygiadau eraill drosy flwyddyn ddiwethaf hefyd. Ardystiedig yn Aur a Rhuddem am ein Gwaith Cynhwysedd Diwylliannol Mae Cynllun Ardystio CymhwJ5edd DiWliannol Diverse Cymru yn cydnabody cynnyddy mae sefydliadauyn ei wneud tuag at chwalu'r rhWrau y maè Ilawer o gTwpiau Pobl Dduon. Asiaidd a Ueiafrifoedd Ethnig yn eu hwynebu yn y gweithle. Cawsom ddwy wobr am ein gwaith cadarnhau hawliau, gwobr Rhuddem i'n Swyddfa yng Ngogledd Cymru, a gwobr uchaf y flwyddyn. y Wobr Aur. i'n swddfa Glan Llyn Abertawe. Wedi Cyflawni Cam Un o ISO 14001 Mae ISO 14001 yn safon a gydnabyddiryn rhyngwladol ar gyfer systemau rheoli amgylcheddol. Mae'n darparu fframwaith y gall sefydliadau ei ddilyn i sefydlu, gweithredu. cynnal a gwÈlla eu perfformiad am9Chedd01. Rydym yn gobeithio dilyn ein Ilwyddiant cam un gyda'r ardWiad Ilawn yn ddiweddarach yn 2024. Iso Lansio Rhaglen 'AnNeinwyr y Dyfodoll Ym mis Rhagfyr 2023. lansiwd ein Rhaglen Arweinwyr y DyFodol ym Mhritrgol Bangor. Mae Rhaglen Arweinwyry Dyfodol yn canolwntio ar ddatbWgu'r rhai rheoli gwasanaethau ac adrannau Adferiad ar hyn o bryd, neu sydd ag uchelgais i reoli, i unigolion a fydd yn barod acyn gallu aaIn ein sefydliad yn ydyfodol. Parhaodd y rhaglen i 2024, gyda'r ymgelswyn cael eu dewis i astudio cymhNyisteryn y gwaith lefel 3, & neu 7. Buddsoddwyd mwy yn ein cynllun Ues Staff 'Cadwgn lach, Cadw'niach Eleni, cynyddom ein darpariaeth cwnsela o fewn ein tlm Iles Cadwn lach, gan ein galluogi i gefnogi hyd yn oed mwyo staff a allai fod yn profi anawsterau yn eu bdau. 42 Adroddiad EffaTrth Adferiad
Lansio ein Cronfa Ues Staff Ym mls Medi 2023, aeth ein Cronfa Lles Staff yn fyw. Nod y gronfa yw fnogi gweithwyr a allai fod yn profi caledi ariannol. l adeiladu'r gronfa ariannu. gofynnwyd i staff roi l awr o'u cyffog gros y mis. gydag Adferiad yn cyfateb i unrhyw gyfraniadau hyd at£lOOO y mis. Mae'rymateb gan staff wedi bod yn wfrdanol a diolch yn fawr lawn i bawb a oedd yn gallu cyfrannu. Lansiwyd Y Pantri, ac The Junctiong fel rhan o MCC Ym mis Gorffennaf 2023. lansiwyd Y Pantri, mewn partneriaeth ag Ymddiriedolaeth St Giles a Mentrau Cymdeithasol CAIS. Mae'r Pantri yn archfarchnad gymdeithasol gyda'r nod o helpu pobl ei chael hi'n anodd darparu drostynt eu hunain a'u teuluoedd. trwy gynnig cynhyrchion o ansawdd uchel a gynenwir gan Fareshare. PANTR I Yn ogysta i a'r Pantri. roedd Mentrau Cymdeithasol CAIS lis-gwmni i Adferiad) hefyd yn gallu agor menter gymdeithasol newydd yng ngorsaf Drenau Cyffordd Llandudno. Fel ychwanegiad diweddaraf i frand caff i Porter's, bydd y slop goffi yn darparu coffi gwych i gymudwyr. a'r wybodaeth bod elw'r caff is yn mynd tuag at ariannu gwasanaethau cymunedol pellach. Daethom yn rhan annatod o'r Rhwydwaith Cymorth Gamblo Cenedlaethol National Gambling Support Network Mae'r Rhwydwaith Cymorth Gamblo Cenedlaethol yn grwp o ddarparwyr a gomisiynvtyd gan GambleAware i ddarparu triniaeth a chymorth i bobl prof i Niwed a Chymhlethdodau gysylltiedig a Gamblo. Fel darparwr cenedlaethol, rydym wedi mynychu nifer o fyrddau rhanbarthol i hyrvryddo'r Ilwybr triniaeth a ddarparwn fel rhan o'n gwasanaethau gamblo. Achrededig fel Cyflogwr Sefydliad Cyflog Byw Wearea Eleni, gwnaethom barhau a'n hyrnrwymiad i'n staff trvry gynnal ei n hachrediad fel 'Cyfiogwr Sefydliad Cyfiog BW. Mae'r achrediad hwn yn dangos ein hymrwymiad i'n staff drvry sicrhau eu b¢)d yn cael cyflog byw, gan adlewyrchu ein hymroddiad I Iles. eu datblygiad proffesiynol. ac i adeiladu sefydliad cryfach, mwy cynaliadwy. Living Wage Empby Adferiad Adroddiad Effaith 43
Edrych Ymlaen Mae'r gwasanaethau iechyd a gofal Mae Adferiad Recoveryyn parhau i fod yn cymdeithasol yn parhau i gael trafferth ymrwymedig i weithio mewn partneriaeth yn dilyn y pandemig. gyda nifer eto i gyda'r sector statudol a gwirfoddol wrth ddychwelyd i'r dulliau gweithredu cyn- ganlyn y gwasanaeth gorau posibl ar gyfer bandemig. Tra mae Adferiad wedi parhau ein grwp cleientiaid. Mae partneriaethau'n i gynnal gwasanaethau ar sail wyneb yn galluogi Adferiad Recovery i ymateb yn y wyneb. hyd yn oed yn ystod y pandemig, ffyrdd a ganlyn: mae Ilawer o wasanaethau eraill wedi dod yn Ilawer Ilai cynhyrchiol ac yn Ceisio am berthynasau i weithio ar y cyd parhau i amlygu'r pandemig fel rheswm gyda darparwyr sydd wedi eu Ileoli mewn am gynhyrchiant a pherfformiad gwael. mannau eraill yn y Deyrnas Unedig i Mae hyn yn parhau i fod yn anfoddhaol ddatblygu ymagweddau a rennir, codi i'n buddiolwyr, a bydd angen i Adferiad ymwybyddiaeth yn Adferiad Recovery. gefnogi eu Ilais wrth herio arferion gwRithio ac i rannu arfer orau. Byddwn hefyd yn o'r fath. parhau i fuddsoddi yn ein partneriaethau gyda Mental Health UK, Cynghrair lechyd Gwyddom y bydd etholiad yn 2024ts Meddwl Cymru ICIMC), Gamian. EUFAMI, ar lefel y Deyrnas Unedig. a bydd DACW, a chynghreiriau eraill i sicrhau bod cyflogaeth pobl gyda chyfiyrau iechyd sy'n Ilais ein buddiolwyr yn cael ei glywed. anweithredol yn economaidd ar hyn o bryd yn flaenoriaeth allweddol ar gyfer pwy Trvry gydweithio gydag ymchwilwyr bynnag sy'n arwain y wlad. Bydd Adferiad a sefydliadau blaengar, yn cynnwys yn parhau i arddangos effeithiolrwydd nifer o Brifysgolion ar draws y Deyrnas rhaglenni a arweinir gan gymheiriaid Unedig, mae Adferiad wedi sefydlu nifer ac annog y rhai hynny sydd a phrofiad o brosiectau allweddol yn ystod 2023124, ohonynt i'n cynorthwyo i gyd-gynhyrchu'r yn cynnwys gweithio gyda Phrifysgol modelau gorau ar gyfery gwaith hwn. Abertawe a Phrifysgol Nottingham Trent ar 'ddiffyg ymddiriedaeth y cyhoedd? o Al Byddwn hefyd yn defnyddio 2024125 i mewn lechyd Meddwl. ble cyhoeddwd y ddarparu cyfleoedd dysgu a datblygiad papur, gyda'r bwriad o gyflwyno'r papur ymarferol i'r carfannau ILM trwy ddatblygu yng nghynhadledd SLSAY flwyddyn nesaf. rhaglenni newid sefydliadol fydd yn Mae prosiect ymchwil allweddol arall wedi adolygu, diweddaru, ac yn gwreiddio bod yn gweithio gyda'r GW4 Alliance a systemau a phrosesau sefydliadol sy'n Bipolar UK fel rhan o'r grant £4.3miliwn gan briodol ar gyfer sefydliad o faint. Trwy UKRI a'r MRC i gyflymu ymchwil ystyrlon ddarparu'r rhain fel prosiectau sn i mewn i. a thriniaethau ar gyfer, cyflyrau gysylltiedig i ILM, bydd gan arweinyddion y iechyd meddwl difrifol. dyfodol fwy o berchnogaeth o'r newidiadau sydd wedi eu gweithredu. ac oherwydd Mae Adferiad yn ymroddedig nid yn unig bod y carfannau hyn yn cynnwJs staff o ar i wella deilliannau unigol ond hefyd i draws y graddau a'r gwasanaethau, bydd gyfrannu tuag at y sylfaen wybodaeth ein system wedi ei hadeiladu o'r Ilawr i fyny. ehangach am iechyd meddwl, def nydd Cef nogir hyn gan arweinyddiaeth newydd sylweddau, niweidiau'n gysylltiedig a yn ein Cyfarwyddiaeth Pobl a Diwylliant a gamblo ac anghenion cymhleth sy'n cyd- thrwy ein partneriaeth gyda Choleg Gwyr. ddigwydd. Mae'r ymrwymiad cadarn hwn i ymchwil ac arfer sy'n seiliedig ar dystiolaeth yn tanlinellu ein cenhadaeth i ddarparu'r gef nogaeth fwyaf dibynadwy ac effeithiol i'r rhai hynny rydym yn eu gwasanaethu. 44 Adroddiad Effaith Adferiad
Yn gyff redinol, mae Adferiad Recovery yn ceisio atgyfnerthu ei safle drwy reolaoth ariannol a gweithredol darbodus. Byddwn yn parhau i ddarparu gwell gwasanaeth sy'n effeithiol, gofalgar ac ymroddedig i'r bobl hynny sy'n ceisio am gymorth gan yr elusen. rhannu ein pryder o ran y rhai mewn tlodi a byddwn yn adeiladu ar Addewid Adferiad Recovery nad oes angen i unrhyw un yn ein grwp buddiolwyr fod ar ei ben ei hun. Bydd ein cyFuniad gyda Diverse Cymru yn fuan yn ein galluogi i ddatblygu ymhellach I gryfhau ei hannibyniaeth o grwp cymharol ein hymagwedd Sefydliad sy'n Cadarnhau fechan o gyllidwyr, mae'r elusen hefyd Hawliau, a byddwn yn sicrhau fod y gwaith yn ceisio datblygu gwasanaethau sydd ar gynhwysiant sydd wedi ei arloesi gan ddim yn cael eu comisiynu'n uniongyrchol. Diverse Cymru yn parhau ac yn ehangu. ond sydd o fewn ei chenhadaeth. Mae'r mentrau'n cynnwys caffael anheddau i'w Tra rddern yn credu. yn dilyn y pandemig. rhentu gan unigolion dif reintiedig, ehangu y byddai ffocws o'r newydd ar ddarpariaeth Mentrau Cymdeithasol CAIS a datblygiad gwasanaethau ar gyfer y mwaf agored i rhaglen adnewyddu eiddo. niwed. mae'r argyfwng costau byw wedi effeithio'n sylweddol ar y sector. Mae Adferiad Recovery wedi dangos eisioes ein gallu i ffynnu mewn adfyd ac rydym yn hyderus y byddwn yn cynorthwyo ein buddiolwyr drwy'r arnSerdd heriol hyn. Bydd yr argyfwng costau byw ac effaith cynyddol y baich prisiau ynni yn effeithio'n drwm ar ein buddiolwyr a'n staff. Byddwn hefyd yn ymgysylltu gyda phartneriaid sy n Adferiad Adroddiad Effaith 45
Adolygiad Ariannol DATGANIAD CWEIThGAREDDAU ARIANNOL AR GYFER Y FLWYDDYN DDAETH I BEN 31 MAWRTH 2024 Cronfeydd Cronfeydd Cyfanswm anghyfyng•dig cyfyng•dig f•1 ailddat- f•1 allddat- fel allddab ganvryd ganwyd 2<Y23 anyhsfyngèdlg cyfyngedlg Nodladau Incwm Rhoddion a chymynroddion Gweithgareddau elusennor Gwasanaethau Cymunedol 4 14,300,723 91308 92308 120,485 120,485 75.792 14376,SlS 15,358,485 43,480 15,401,965 Gwasanaethav Pre5wyI 9549581 751358 10.100.939 8.909.371 914.734 9,824.105 Incwm bUdd5jdl 159292 159.292 2.785 52.785 Cyfanswm Incwm 23.901.904 877.150 24,729,054 24,441,126 958,214 25,399,340 Gwariant ar. Gwèlthgareddau elusennol Gwasanaethau Cymunedol Gwasanaethau PTesyO 13.951.423 9.035.417 9S.220 14.046,643 668.036 9.703.453 13,890.614 10,188,481 60,842 13.951,456 815.503 11,003,984 Cyfanswm gwarlant ¢lusÈnnol 2Z98&840 763.256 23.750.096 24,tY79.095 876J45 24,955440 Cyfan*4¥m gwarfant 22,986.840 763.256 23.750.096 24.079,095 876,345 24,955,440 In¢wm nrt 915.064 63,894 978,958 362,031 81,869 443,900 Trosglwyddiadau rhwng cyllidwyr {&9651 15.9641 13.8021 19,7661 Enillion a ehalledl•n cydnabyddedig erallk Colledion actiwaraidd ar gynlluniau buddion pen5iwn diff iniedig V.O(K)I ,0001 144.0001 144.0001 Symudlad net m•wn cronfeydd 908,099 69.859 977.958 311067 78.067 390.134 Cymodl arfaN' Balansau'r gronfa ar l Ebrill 2023 7582,546 1.717534 9,300.080 7,270.479 1,639.467 8.909,946 Balansau'r gronfa ar 31 Mawrth 2024 8.490.645 1.787,393 10.Z78.038 7.581546 1,717534 9,300.080 46 Adroddiad Effaith Adferiad
Y FArOLEN AR 31 MAWRTH2024 2024 2023 fel ailddatganwyd Nodladau Asedau Sefydlog Asedau Diriaethol 12 7374.592 8,3(Y7531 Budd50ddiadau 13 7,374,594 8.3¢Y7,533 Asedau ryfredol Dyledwyr Arian parod yn y banc ac mewn Ilaw 14 4.IIZ855 4,236,210 6.83ZSOS 4.774,722 10.9453f 9.010,932 Credydwyr. symiau ddyledus o fewn blwyddyn 16.811.587) 15,874,025) Asedau cyFredol net 4.133.773 3.136,907 Cyfan5wm yr asedau a'r dyledlon cyf redol 11508567 11.444,440 Credydvryr symiau ddyledus ar 61 mwy na blwyddyn 17 14S7.2921 (1,1963601 Darpariaethau ar gyF•r dyledlon Asedau net heb gynnwys gwargedlldlffyg) pensiwn 18 (794.OYI) 1948,0001 10.257,038 9.300,080 Gwargedlldiffygl pensiwn buddion diff iniedig 19 .000 10,278,038 9.300.080 Cronfeydd yr elusen Cronfeydd incwm cyfyngedig Cronfeydd anghyfyngÈdig Cronfa bensiwn 1,7S7.393 8,469,645 21,000 I,T17,534 7.582546 10.Z78,038 9300,080 Adferiad Adroddiad Effaith 47
Adferiad Cefnogi Pobl . Supporting People wwwadferiad.org Mae Adferiad Recovery yn sefydliad corfforedig elusennol acwedi cofrestru yng N9hn[U a Lloegr Rhifcthestrv: 27&104 Rhif Elvserk 1039386
Charity regi8lration nwftber 1039386 Compary regknoon nwnb•r 02751104 {Eryland and W4ks} ADFERIAD RECOVERY LIMITED ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THEYEAR ENDED 31 MARCH 2024
ADFERIAD RECOVERY UMITED
LEGAL AND ADMINISTRATIVE INFORMATION
Mr Clive E(knund Wotrend* (Chair}
Mr Hmrd Jones Char)
Mr Simon PaL Gwn
ADFERIAD RECOVERY LIMITED CONTENTS Page Truslees, rnport 1-17 alement of tru8t80s' Trsponblities 18 Independeffl audlorfs report 19-21 stment of finarL¢d acbiitse$ Balan she81 23 Slalement of cash lows 24 Notes la the finanoal staternents 25-43
ADFERIAD RECOVERY UMITED TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) FOR THE YEAR ENDED 31 MARCH 2024 Th¢ tfuees present thelr nUal report finandal statgmaits forthe )w 31 Malth 2024. The finandal slatemènts have be8n praparèd in with the att(AJnlJry poliaes sot out in ThJta 1 to thé finanoal statemonts and comply wtth the chariws 9ovwng document, tr Cornpanies Act 21Th and 'Accountln9 and Reporting by Charilies: Statémènt of Recommende(I PraG1 atvlicable to charities w9paring their accounts accordance wtth the Financial Reporting Standard aFolcabl8 in the UK and Republ of Ireland (FRS 102). (effe¢Live 1 January 2019). Objeth¢$ and actl¥itieg ADFERIAO RECOVERY aims to make posllive thanges in the Irves of people affected by drugs, altt)hol, and olher Irfe challerwes, through a range ot 8eThi¢es and support delivered by skiled aFKI experId staff, tn Ihe belief that people and do chawe. Tre ft)llowing obiects are Ist•d wtlhin the Chartys gornirg dr¥xm8nt: To relEve P8Dple in ed and Iheir farn1•% dependarts andlof earers, SLth need ig due to dlsadvantag•S including: addiction arKI other dependencies. includirvj aloJMI and drug misuse d gamt&ig: mental and physlcal 111 heath. induding serfous mental illnes& pr p5ycholotyol and ¥rtotion81 well- b¢ing. leaming disabilit5, and the effeGts of hwIressUr8 WO environments (includSng In partIlar the mlitary and ernergency se¢8$). age,. having l)een offender¥ andlor being al risk of offeThJirwJ: . sodal exdJsi¢M," . having complex andlor C0¢1rfrVj needs a0$$ one or rnore of the wBceding ¢atg9ortes; Wa achie this through the followln9 aims objqctNe5: a) Safety wli be at Ihe hèart of all we do. W8 will do our utmost to enswe the serIty. wbeing and comfort of our client5. We bwill take all reasonabla steps to w)tect and safeguard a41 who work for and with Adfertal Recovery. b) We wrfl assist each other in reachiw peTronal goals, in reali5ing rxeatNe poleritial and in slrtving for èxcellen¢e. We will aspire lor everyone in Adferiad Recovery to have a positive regard for their work and colleagues. c) We wi¥ preÈeNe the re values and mwion ol Mleriad Recovery, aws suborfinabng pgrsonal and mrnercial advantagÈ to our charitable goals. We wil raAthe and tnthrthy bn all our deatirgs. dl W6 seek to meet and SLrpass the exp8ctalions of commissiorws and cb'ents. We WNI davelop and rnantakn and proSe5 that rb) not lali . W8 will address &y)rA1nYS quickty and with good gra. e) W8 will incooate needs and views of Servi users in lh8 plannipg and delIry of all cur promsion. We valu8 and support those who volunteer to a5sis us. will rive to urKlerstand and meet the nJ5 of d'fferent communilies who seek our 5eNices. IAb w61 operate lhugh the medum of both Vilelsh and English. f) maximise tho use our a55ets and minimise Ihe of our overheads. We wll xlivety seek partnership and c#Jllaboratlon In tllé inlerests of seNlce improv8menL We wil a$8 armj mttOr Ehe en%fjronmenial conseqUert$ ofour reducing the itnpat wherever possibk. Trustees d¢¥eloped thes8 naw Obieds which have been aFproved ty the Charity Comrrission to tjetter reflec* the needs of our benefKiaries and tho artXtI. misa)n. and ofAdkni•S Recovery.
ADFERIAD RECOVERY UMITED TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (coKfiNUED) FOR THE YEAR ENDED 31 AIARCH 2024 81gnlflcant athft•8S Adledad Recovery's adNitses o)ntlnu8 to fo$ enhanc4rwJ the quaty of existwlg ser%i(x whllst sethng to devdop bolh geograph a1 by offering new seNke models. Ouf serv18 ar8 dr•eFSe, and we operate in every kjcal aUritY area in whllst prD¥iding W¥i¢XS for people from the UK and beYd In our reslderrtlal seNi¢es. Our ho8Pita residgntia 5themes detsr iwatient detoxlficatlot7, afid rehabitstation. Our comrnuruty seNlces include hOUng rled support, rpeutiC MIer1(s, counselling. supporL advic8, famity and cargr sen4lces and training. We operate In the publldy managed wisons in Wales, provlde nallonal IlrBn¢ial advi¢ Ihrough Ihe Mantal Health arrfl Money ACe Servica delbvered withn our rde as Merttal Heth UK partn¥s in Wales. We gupport the voice of our Mèmbers and b1leS in conltall0ns, debates, pcty matters, and campatgn for a Rights Affirrning Approach tsr all. The Ctharity has exlensive atiCslps wth varfous partners and akehold•ts in the pursuance of is charitai46 goats aTrJ for the benefit of tts cknt group. Adlefiad Recov8ry acti¥ety o)I1aborntive works wlth the Welgh ¢knmmenl. Lo(¥l Health Board¥. Lt)cal Authorit$, Community Drug and Alcohol Servi¢X8, Area pfanntng Boards, Departmerrt of Work and Pensions primes, young per50n% commisxfjers, ¢fferKJer manwent providws, houslng ass¥a0ré. UniveeS, wlleg68 and riouS independent charitbs and vduary courtls induthny other agenoies wo¥idlng Servic frjr veterarn. Publi¢ benefft To tLrther its objects, th8 wllk . prnde trealrnent, care, advi(%. adGy. Suppl1. infomiatton. 03Lvwllng. arKI seThlces of the highest standard to th080 experiencing merrtal heatlh probl8rrn8, subglance rftisuse problem3, and those c t)ccuring and comtlex red5. or Ilnes5 or disabjfity of any kthd. and theiF fam18 and carers. Challenge dlwrrmin0n thwh educatign ond Irainlng. Strive to reducè or pr•nt hamis antl Ihe caw of hanns to OLY benefK4'aries to irthe tho Pro51¢n of intervéntions and other treatmenl C8mpalgn naknally and tocally for ligh quaKty ca. itKauding b(Ah aarte arxl long-stay servic&3. Th8 Charity provides a wide rarye of servlces through a number of ltxat proiecls and groups, supported by members and ¥cAunteers together with staff employed in 0rational and funcakjnal deparbnertts at ktal and national level. Alt81iad Recoverys charitable actfvllies are al undertaken to fvrthw ts tharltsble wrposes fc¢ the publi¢ befjefft. The guidan confained in the ch1 Commbston's gen¥al giidanix on wNic benefft has be referred to when remewing Adfeftad Recov8 airns and obJ8dives and in pnnIng fure actibities. In pacUlar, th¢ Trustees nSider how planned aclivitios will r[In1)Ule lo the aims and obiectpées they have set Spec activittes are detailed withln Ihe lOwIng 'Athievoments Perfomwnc8' se¢tiotl whith offerèd free ot charye at the Point of slivery.
ADFERIAD RECOVERY LIMITED TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Achlevements and perfommnco Charitabl• Actmt During tha third year of operation as the morged Charty to 31st March 2(r24, Adfvriad Rw>)very supported r(0 than 30,000 dients in (¥xe Servi . induthng substan¢e use. menla heah. vethn8, 8UPPOrted and hthxelessness, re¢ov4ry and aX&bon. gxnbl1n vole8r17g. crnivial tiCe. domj(ahary C¥T8. tr3intTrJ and Over th6 course of (ha year. AdfwHd Retxw tsliverod 154 contracls for ry)mmissioner5 In gOVemrnt, trÉalth, local authofflbes and aL8athere, and probqded a wid8 and oSverse raNJo of InntionS for iwffjwduats in need. In addltion. we were sUeSSfUl n devdoping a fijrther 27 rtew Servi eXpansiC pmjeixs. S¢r¥ices were delNered throughout Wales as wel as in Uincashir< ty Adfeiiad Re¢overy 1 its sNdlaYi8 Through Cyfie CYMN, Adferi•J kad the (Jaliv of the Welsh &)vwnmenfs 'Out of Woth. Servi¢• in fve of the $even IAÈlsh health board areas Ihis id•s. . Lot 1- North es Lot 3- Dyfed . Lot 4- tsknn8ea Bay • Lot 5- Cardrff aThJ the va of Glam Lot 6- Powys The currerrt ¢yitrxt is wi pke untn 3111 March 2025 with a passlble t¥w2-year extensh?rn Adfwiad Recovery measures the success of its aclivfties thrch contract rnonlforlng and management arrangements to ensure athievement and Gomplwts Indudes SenGe feedbad( from serv1 users and carer5 receiving Adferiad Reco¥¢ry seryices. Adferiad RKoverl$ intemoj Qualty Standards aLkfts are appfvd to all Adfwiad Recov $eNlces and extemal ¥dalton FffjvKled thtough ad)ie¥ement of ISO 9001.2015 accreolt8on whth was extsmaty aualted and revalidated in Mwch 2024. Investors In Pwple OIP) accr8dltslc and Agored CYMN Celitre recognits)n. Adferiad RÈts)v¥y is also subiad to iwedion by the Care Insp8Ctorate for Wales for ieglstered domlcilkry care seN¢es and Pawand Pc& as a residential urd( Htthcare Inspectorate Wales which routindy audit5 and inspects the 8eNie£ at Hafan in eXhaM, ar the Care Quafjty Comrnis8pJn for our serwlce n Lart2Èhtro. Ir¥edkJ7 rertS are avalable on their webslte8 iyjt Sne feedbad( from recent reports is in(&thd below. HIW completed unannourK%d iTrspedioft tsf Hafan Wen fft C¥A0r 2023. HIW found IFRt the quaiity of palertt experiénc8 w33 gca. They condudad, Hafan provides cwpassionate. safe and effective care. HIW dld highl3h1 issues in re5pert of the condition of tre blrJ. but unfortunatety. the Lwildwy does not beloryJ to Adf81iad and matters are generth beyond our Control. DlsfaJsslon6 ha taken place lh8 building owner to seek improvements at the site. CIW Inspections were wFeted on tsvo of th8 Adfiad Régtslered Seits. . AdferI Ist Wales DomicHiary Support Serv1 was 0)mpted 4)n the * October 2023. As part of th8 Inspethn. the Inspecty v7sit•d Llansamkt Office and visiied Pembwokeshire SeThiGe& to meet and tstk lo and gather feedback frorn ard staff. Inspe(offs Summary - arn 5Thd &ynmnioation thannels fftmughout the 8ern¢e. robud systejps to nk)nitor the qu8Ity of¢arn prcvided. Thg prvwder invites eftyloy8es to SIT up to a lgadernhp ¢wrse from the Jnstilute of LeadoJ¥hi) and Management (ILM) that their career devebpm8nL to be mano95 of the futrjrn. thus ratatning Ihej'r swvices and ensurfTrJ lurther¢wslsteKyin pes supporf. West Iwes Inspection's Sllenl Railngs . Leadership & Managerw)t- Exceknt Ik8eitvJ- Sxcellenl Care & Support- E11 Adfrriad Powys Dcvnvilary SuFVOrt Seriices was Mmpleted on the 29th Nov8mber 2(Y23. The Inspector a¢krThledged that 'The stsff team is ènlhusiasli¢ and wants to make a pogilr¥8 to people's lives in every way: they focu3 on each per¥orfs needs to positivety impact on thejr c4xfid@nc8 and w8lkbeing. People are equaty énthusiasbc about the support thÈy r1Ve and say ewe workers are farniliar to them and Support them as they wtsh. They say they "go the extra milè all the time", are exceptional and cannot Iak highfy OUgh of thn.. Povrys *0 reNed &lent Ratngs of Excellent for each of the inspKted themos.
ADFERIAD RECOVERY UMITED
TRUSTEES. REPORT IINCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
In 2023r2024 A(fferiad has extended our servioes for gambling and we have se(red fvndlftg to tsur an alkwales
women's gamblng awaren programme, this wlll run for 2 Ye The We15h GwrJling Eduvation hub vrd5
de¥ebp8d, and this projed is
ADFERIAD RECOVERY UMITED TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONllNUED) FOR THE YEAR ENDED 31 MARCH 2024 Our rnuth appre¢laled well attended physical wellbeing days in SW8ea aTvJ COkn Bay, took place agairb thls yoar. Trse fvl days benefitxari88 and staff 1n lofftr in fun physlra acalvit desIgrd to promote the b8nefits ol phfv¢31 Thj, exerrise, tal )nta, and hlthY eating. The evenls are oft8n hi9hly c4nlasted and 8njoy8d by al. In addition, we were fortunate tr) rttove fijrmfjng from the Milthniurn Stathum Charitable TKu8t, to suppxt the phystcal heallh ElIbeing days and expand our arenesS programm8 IhrDugh onllne social media etc. to fvrtTrw ralse awweness about these18sues. The Nr)rlh Ilvales Day on Wanber 71h was a vilKant evrt that cornbin8d Vario phy5ic31 acNtles wilh the Coknyn Bay MpaIgn. attraGthg Dvar 175 attendees. ma our Catering Marrdger. deRWed 8n insighffth tslk and demon ort how to eal h&thY on a budgeL The delicious food he propared was thoroughty enjoyed by all and quickty disappwed The day was a gmt prornoling both phys1¢4 actiN and nutnlious èaing within the c4)mmunty. Ow South Wales Physh21 wel1rd Everrt in Swatsea Irt September was a res(xtnthng $ess. drawlng 240 9n1blaS1[C participants. This year, we exparKled our usual sporting events to irthde Yoga and AaJpunct(re, offering a hoE3t approadi to wdlne5& Addlng to the exciterren( cir Ewpkn. 8 £arity. Fyovided engagin9 adivity VK>rkshop throughoul the (ky. were a huge hit ryth atterKl88s, The combination of traditional 5POrts, new wellness a¢trAtles. and fun workshops mado fr>r an unforgettable event Lylelxatlng he and (x)mmunlty SPifiL Atthough not every seThr¢e is detaded, a reviw of the most SignTffcant aciebPrrts and perfomiwKe Is summarfsed belt)W. Employment Programns: Adferiad conlinue to18ad the ddivery of ts18rgtrscale l>)vernment fvred 'Out of Work serCe, auoss all five lot area5 throughout Wales and (tirectty ddi¥frs thg Cyfta Cymru Fwrammè In Nth Wags. wth Kaleido8QJPé In Pl, with Borod alld l(aleidos¢ope in Cardiff the * of Glamrgan. and wth Barod i? Swansea Bay 7XKt Dyfed. It remains the lar9est Se4 er d8kvered tyAdferwJ- In ternis of b¢h Value and geogr4Jhical spread. The W8lsh Go¥emmenVs Out of v1 SeThic£ knids a prcgrnffma whlth builds on our nderab[e success in the delivery of elf8th Feer mentorlng lntepM(lio Thrryjgh rnentoring. tr¥ning. employment support and volunteertng. Cyfie CyrrKu aims to help pe(yle with ex1 of Substan mÈsu8e and menlal health dfficultie8 get into or Closer lo wor From the cornmwKemenl of the project In October 20f2 to the 31st Marti 2024, Cyffe Cymru has attracted more than 4,2ao 'straI10n5 arTrss tho fve lot areas. O¥er 85.986 hout5 of SUpt delr¥ered, nearty 5,OCO acGredlted and noTraLxredited quth(3tbM have been awarded sin( the programme began and 250 people have en supp)rted into emF4oymen( with 733 gain9 WI or whlntsering experience and 1,616 rKeNod support for 02-Ocrr1ng needs. Hou8lng Support Grant During 2023 - 24 Adferfad have provided 25 propcts funded by Housing Suppjrt Grant (HSG) C>)ntracts. The conlracts are acos$ 10 Local A¢Jthotthes: IAtsytham, Fkntshire. D)bigh1e, Corwry, Gwynethl, Cer¢digion, Pernbroke¥knire. Camiathenshlra, Merthyr Tydfil arKI N&h Port TalboL We atso wivtde Supruled AC(y)mmtXlati projects as Ilexham Supported Ao)Jmn)datlaft Vdtiith is dellvered across four hc4Jses and one dusterffial supporflng up to 20 occupants. Adferiad 8ucce8sfuty kndered for a new projeGt ts l) mMenCe on Ihe 1 stApril 2024., Merthyr Tydfl Fk)ats'ng Support se[ces (wilh txspersed Mental Health) woJeGt be kn(Mn as Merthyr Outr&¥h Tenanry SLWPOrt (MOTS). Two HSG seTr7ce$ ended in 2023- 24.
ADFERIAD RECOVERY UMITED TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 AIARCH 2024 olen¢e Against Womgn Drntl¢ Abu and S•xual Vlol8n¢o (VAWDASV) Adferiad Reomry were swx888ful dLvlng 2023r24 in gatnlng caplkl furnlkn9 frDm Ihe Offic8 of Ihè Polica and Grlm8 Commisslon¢r and the W8bh Govemrnert to wrchase and ran0e a three-bedrfft prop8rty for tha 8UPPOrt of an indlvldual aTrJ who ha¥a been affethd ty VAWDASV. This is Iliyd year we have red suth funding. Young PeThJns' SeThlceg Adf&rÉd defiws a cmiprehensive range of serv1 f6f young indiwdua15 faLing dAlerges relatsd to mental health, bStanCe use. and criminal Justi acr0$8 V¥le& Ow Y¢xng Persons. Sub8tan¢e Use swvrs h¥¥e supported 150 youTh3 peOe in Powys. and our SWITCH $8ntice in Neath Port Talbot 5UPFQrted 355 dlent8 and received 108 roferrals kjr young people who are experfendrvJ or afe at risk ol expeyienciry substanee use i&8ues. AddFUonally, our Early Interventton in Psythosi5 5evvix5 SXD¥ide crudal 8UPP)rt to yOLmg pooplg Iheir slbllngs durry what can be a fnghleniTrJ tim8 for the entlre famly. kn 21r2&24. the team supported 98 yourw wple troUgh thi¥ service. Our CYP 2417 supp)rted aemnnK)dation in MeTthyr Tydfjl consists of five self.wrtsln lats, provtding 8UPPtht t¢ young people who are care Igavers and those needing lower4evel supwJrL This year. Ihe team 8wxxssftJlly 5UPPOrted elghl young peoF4e In theirlourn tNards IndeperKfent living. Through our partneryhlp with Mentsl Heath UK. we hava delivwed 3C6 sesspans of support tr,nJu9h our eioom and Your Re8llenc¢ prO9mme to ciklren and young people in Yarious settings. IrK4udffw schoots, Golws. CAMHS, sportirtg excellence path4vays and comftwnty grLKry>s. We have also been su(xessftl in extenthng our CAMFA counselling semce ) chiklren and young people aged 144 in ngrth a wekorned mu¢ needed servtce which provides Counselling and CBT to young pety and th@ir tsmityjcarers. We have a new contrad "th Betsi Cadadr Unrrs1ty Heath Board. wo¥ithng Counseiffflg those on CAMHS waitng lists. Therapeutl¢ Servi¢es We were su¢xessfully added to frameworts to deliver o)unsellng in Rhondda Cynon Taf and $upep4ision ia Counsdlors in Wrexham County Councl. Ow woth with Rhyl City Strategy ethinues as we wgre successfully athled lo the new In Wotk Support Framework this year to prohide NSel{lng for dients this project. Inpatiant and Resfdenlial Servke¥ Hafan Wen - ¢JJr pwpose-bult detoxffl¢8tffi and treanI c4ntre - is Id ¢M Ihe campus of the Wrpxham Maelor Hospilal and prowides SanA for patient5 from north IAèles Ihrough a 10F-terM agrednent with Bets¢ Cadwoladr University Health Board. Hafan as a specialist medicalty managed unli also provides high intensity support to patIS from across th8 UK and beyond. There are srgnlficant con¢em8 over state of thè buibrtg Hafan Wen. dlscussknns are ongoing with BCUH8 arotmd Ihe futu uJmmissiorfn9 of Hn Wen with Var$ options beiTrJ &xplJred. Parkjand Place LanCashi - our detoxtfication and trea1ftnt contr• in beauuful gr(wrH1s in Chortey tinleS to provide high quality SUPPOrt and we redeveloped this sile n 2022r2023 to provide greater copaoty having bean successful with a number of lenders to prD¥ide inpatient ore for authorities 8cr08s England. The sorn(% now offers 23 roaffA of an extrvnely hKJh standard of a(wmriiJdiM and 202312024 h¥ seen rJCCUP challenges imprtyrfè. Farkland Place North leS is currenty taking both prlvale and sktutory ¢ents for rehabltatiOn. We are in the prO$S of d8v8loping the site to indude a new gyrn faolty. and various subtle change8 to rooms a¥ coffee madunes etc. have a new MarketrKJ and Commur4rations offleer In posL part of their fo is to move with a marketing campaign ta attracl rn0 priv*e dients lo f¥ilty. We o)ntlnue to deFver the gambling patrmay from Parkknd Pkn P4k>rth.
ADFERIAD RECOVERY LIMITED TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 21r24 Gdlinudd Rewvery Centte - our menlal heamh ho$ in POnIard wa8 c408&J from Ilay 313t. 2023, Unfortunalety, d¢¥pite GellTriudd betng rnled 88 ex%%llent by Ihe NHS in 195 and habryTrJ the loNest cost per nlght of any hospital of this type. thg demarKI forthose beds was not sufvAent for us to ¢i)vw the lSts of the staffing. Across ¢)ur Ifyattent and ResidenlAI Ser+e5, we have gjpported 880 di5 antl provlded 14.887 bad nights. Crlsls Sanctharies Ad[art continues lo phy a cxudal role in supporting adult mental h8allh its San(uary SeNices acros$ ced7010n, Svrdnsea, Neath Port Talbot and camlanshIrg . Thas8 hgv8 become essential resr¢e$ for IndividuaLs experiendro mental health rxlse& DuriTr3 Ihe 2023r24 rwting period, Adferk¢s SanctLWy SeNices hav¢ dernon5lrat1 slWff8nt reach arKI impact A tcAal of 1,826 referrals hab¢ been r1ved. staff have (rjucted 1,558 supt#)rt cais, which uRi(xl in provNg emoliorAI supp)trl, atKI gupJaTKe to those in need, For indlviduals expefiencAtYJ ats ttises, drecl intera¢Xion is often neeessary, AdfeTiad tRs Frovidad 438 cents Y•iih fgc+trfaGe support serving as a lifeline for many, offeriw ccfflfort and praclical ad¥k8 during times of thg8$. ID 2023. Adtqriad 5UCC888fvHy sered the sX•ntra¢t to establsh a CYP (Childm YoLmg PeL) Sancluary in LlansamloL This facilty oflers a safe orKI sw)portive environmpnt spedficaify to meet the n8eds of Childfi and young people. The Servi proyiths essentiai ffntaI ar omotional 5port to young individual8 facing various 011ense$, with a dwed referral palhway thrgh the CAMHS Crisis team. YOnenD9 Adferiad Recovery is pleased to hofd In¥estors In VOnIe0r$ 8tatus. Thi5 prestigtous kitemark demonstrates that out apty0h to volunteers amd volunleering is bathed by fvghuafty processes and makes Atsiad Re¢o¥ery one of only a knv dozen organisauons In entilled io us8 the Invest(lls in Volunteers badge. Many of our cfis rety on off1 3nd generosity of VonteerS. Amund 88 YonOr3 comrnltted 4.974 volunteering UrS last year. 8 utiC7 for Ythith we continue to be very blankfvl. Change Step, Adfvknd V•lernn& ServKe¥ Changé Step offers effo suptYJrt for veterdns. their famffiÈs and tarets in Wales. Durrrg thls pehod, wa've suoxssfulty delivwed all prowpfogrammes In ent portfolio whith irKaude5 Vderans NHS Waas (BCUHB) where we've su(xessfuly exIded our oxlstiig ojntract up to Marth 2025. Tathng Isolatn Lonelinss. Vetrans Pkos. PaiFw and Peopk programrne tV4P) Wre we have 8u(£eysfully moved into a phase of work whith wlll hopefuly extend this contra( up to 2028. and Look Back to Move Fomard which progressing well. We have aL80 rètained our Gokl Awwd for the DefeFKe Emplww Recognition Stheme and are proadpty raislng Ihe proffle of Change Slep to ensure we are well po8iliyied to ser¥Ke furlher In 20241 Domklllary Car• Adfwiad is Regislereoj with Care Inspthatg Vkles (CW In SLX of the seven P*tnerslNp Areas of Wales; North dles, bvest Wales. Cwm Taf. P¢xys, Cardiff & Th8 Vale and Wost Glamor 1$ registration Is wrentFy dormant). Adferfad ddlver a broad rawe of Domicliary Supwt SeNThs. ranging from Home CaTe, Domi¢l1 iary cwe vrilhin an Extra Care Sthern•. and Respite Care & SL4)p)rL The Adferlad CIW Annual Relum Rewrt that wa& submitted for al Adfth Regisiered Se1¥[& 305 InVIdualS had been Novert DOMKIry Supwt duiing 2023- 2 Adferiad Recoyèry delivers a range of domic¥liary care servioe$ acTOSS Iwes. Tnduding iloallng care servic88. SUPPOrt in thared Ar£cfflmodation, and, more racwity, Ihg develoFxnent of exba re SeThic #1 2022r23. Durfng J23r24, we recep T2 referrals and supwrted 183 actiknt dlents arADSS th8s8 dernonstrat1r ow ongoing Commitment lo widng tailored Ixre and support to rwJivt¢Juals In thelr own homes and (rnmUnitIes.
ADFERIAD RECOVERY LIMITED
TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORn {CONTINUED>
FOR THE YEAR ENDED 31 AIARCH 2024
Tlme to Chang0 Wales
234 saw the elevwth f1 year ul Operalk of '71mÈ lo Change W&es', an inh'alive aimed at redurxig wntal
heallh jgrna and o15cn'mlnatMJn. delied in parknwship wilh Mind Cymru. The woiect su£$$fullY lu1ffi118d all
targets year f
ADFERIAD RECOVERY UMITED
TRUSTEES, REPORT {INCLUDING DIRECTORS. REPORT) {coKfiNUED)
FOR THE YEAR ENDED 31 MARCH 2024
PTob18m Gambllnq
AdferAd is workirvJ wtth a(xlomic pwtws to dellver the 'Look Ba( to Movè Forarrf wojeu, vA)ith develop a
new tlmeline asEessment of gwnbling. t))hol use. and mental heath in recenlly transliioneAI in$. It will lead to
system$4yide chang8 In help arNI Supp Servi for v8tws Vth addiction need3.
It is a collabofalE'on wtlh RLtsknn Uruvwsty. 9wansea Univer5ty and TKIed thrl a Trdnsform8tk)naF Grarrt
¥ard of £31]O,OIX) trom tr£Affl Foyces Covenant Fund TrusL
Our Strategic Lèad of Ganth)fm9 Retated l)ther Ha5 prcwides tho SecreIat for the CsS Party Group on
Gambling at th8 Senedd, and has spoken al a number of conferences in the UK and ELrnpe in 202S24 further
C8menting Adf81iad's Pl as a le&Jing provrder of seThices. We ¢mtinue to debver the National Gambkng
TTeatrrwnt S¢rvice whKh has been QXts(l based on project outcomes.
Crfmlnal J4•11c¢ Serwi¢e5
Adferiad wjtinues lo in trM$ thalenglng apace Ihrough locd %rvic8s as TYn Rodyn arKI Ty Adferlad,
bolh of whith we highty Juttessful. The Circle$ of S(wort and Ac(XMJntability (COSA) project woths vfith some of
our more wplex cllents auoss Mtsles arKI is a¢hiotr,g great 4)Utcomes, it has also enaLAeo' us lo buld a strong
nelworf( of partn8rs inrauding the Mnistry of Justi (MOJ). Police, and HMPP&
Our Irj01 serv1r. opuaOng In the ststutory pr150ns in South Wales. pPOrted 9.437 indiwthjals durfng 2023r24,
defjvedng 20,696 orwrKine support sessions and 258 group 8essiorKq, whith had 2.OS3 pathpants across
estsblishrnents. The groups SMART Recovery. Brief InterlnI. AuJpunctse. Motivate to Achi8¥8. and
5km Wafklng Grnups. These Initiats undersre oup &)rnmitrt¢rt to effectively suppoiting individuals within the
Criminal ju8ts.ce System resSIng Ihek ¢ompl8x needs.
Adferiad's Apprcwlate Ad(Ll SeThice confjnued deVery to South Il. DyTed POW and Gwent Poll¢e Force
areas. During 2LY2312Q24 we ha deli¥ered a 58r%i¢x to a total of 3,334 vulnerable adults during pJlKe detention
and questloning, proy7rJed trairung to 60 In1d81S a¢X0$8 Walgs. Durrig this 10 extemal talks ha 8180
been delivered to assc
ADFERIAD RECOVERY LIMITED TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (coKfiNUED FOR THE YEAR ENDED 31 AIARCH 2024 The Board of CAIS Social Ent•rpris•s 18 grnt•ful lo Adf•riad f•r th• ¢ontHiuin9 Wplxlrtfrrf th• cornpaTry Imrt athiowlodgo5 thv need ts respond lo the ongolng flnanclal challenges faclng the bu$Ww4¥ A¥ such, work to •xplm and dwglop n•w different Inc4)me strowns ~ wll be Introduced In 20X Intsmal and Ext•mal FactOY8 Adferiad Re(xiveryls grnatest asset is its staff. whtch is rec1w1 as integral lo Lth intem81 fvnctions of the otganision and its operabonal Se7$. Suc$$fUl w4iGe ddivery is largdy attribuled to a leveE of inlefflal f81Xors such as approprmta training, pwsornel menagemert qualty. 1rrfornn SY&$. safwarding and hoalth & Safety wrlhin Adfeiiad Reco¥ery. Adferi&l Reix)yery staff ha% received both Safeguafdw trahing and Dom8St Violence and Abuse trainiTrJ duriru the year and are support1 by the Safeguarding team to tdentsfy and manage safeguarthg concerns apwoprfw arKI altectivety. Our trairdng team proNided a wlde rar(e of leaming opportunilks both fa¢&tO-kn and Mline. 4227 Irainir pl&es were probided In 23r24 3,823 laken up - over 90% engagement with avaiknble place& Thpre 21 drffwent ¢wrses provided and a total of 7,270.5 hour5 of traning delr¥ered. During 2023r2024 Adferiad Recovery employed approximatety 683 full and part-t'me staff across e$ and in Lanca5hire and had staff located in ai 22 COlieS of Vlales. Consslent pcknies arwj on pay end itionS aN)ly to 1 staff. Durin9 the year tr Ctsrity (MmUnICA? consuiled regularty wth its emkloyees through monthty webinars: re9ukr staff meetings; Staff rwslgtters and rng5. and a ran9e of m¢gtin9s which casc4de Infomiation bjtr up and do•ffl the organisionaF 5tructh. Mtth of Ihts infonnalK)n 18 shared externaly wilh project partners arKI stskehd¢lers through siThwlar methods AdferFad Revery5 Tnths See their erry)loyees as key stakehi)kler8 in Ihe Charity nSult #aff both fomiauy and knfomialty on tha pORc$ arNJ diredion of the Charty. The Charity has 8 recowised tr8de nIOn (UNISON) Io represent staff and staff have freE. non.Nff)l#ig. asso(aate membersh¥) of ts Charlty. Adtsiad achieved rnembership of the Liviro Wage Foundation in 2023r24. Adferlad Recovery has Wofked hard lo ensu(E that al empbyees are paid Ihe Living Foundation pay rate and WIM ntInue to wort( wlth funders to ensure that ntrac1 arrangements refie the Yalue ofAdfariad Recovery staff. Austerlty and inllalK)nary pressures bined Wjth minimal or zero uphft5 on contract values makes il increasingly dIffilt to m8lntaln this posStion. but Adferiad Rec•)very conlnues Io wotk vthh UNISON, and to lobby Welsh Gouemm¢nt lo ensure thal m pubfic serviw ntracts ar¢ issued at less than Ltvlng Fc4JrKlation ratss. We Continue to seek ways t¢ support Dur team through Catt¢n lach Weir) - a programme pthdlng staff benefits, coUnselng support wdlbeing benefits, and a helpng hand vthere need. Add ReVery Is seeknng to become the employer of coice. T foundirwJ Charities developed a model where managern and firture managers met for ¥h?re¢ learning end peer supporL Thi5 programm8 also w,fOrM and Supp(l8d the transtiion in the nwer. Wthin this prwawne a number of manaoers undertook ILM Lèadership and Marragernent aYiard5, aKI it is pleasing tT) nole that of the current team of Dire¢tor$ and Associate Direth. alrnost Ewo thitds of the leam have developkd Ihrough thi5 apprDath. We s(pport a nurnber of stsff und¥taking post graduate learning incluthng MBA pwramm85. in August 2023 we i1ed our new future leaders pngramme. allr.ed at devdoping re pathways so that we retsin and build ¢)n the tslent wlthin. Thrs leaders prcgramrne was open to all grades of slaff auoss AdfeTiad. Ind over 80 stsff signed up for the inlrtsJLthry ts)nknnce at Bangor UnNerslty. Thls L)3nfarence provlded an opwrtunity tts C))ftsd¢t the leader511ip role. the nalure of ILM progrwnmes. and to heaf from insigthtfLI and ¥isplrath)rfil speakers about ganisational and personal rnk¥ovement. After this conference. applic£tKins were sought from slaff wished to un(Jertake ILM COeS in lea(lership and managem( aTrJ Sn palneTsh¥b wlh <>)wor Colleg6, over 50 staff will undertd(e these [fi(lOn6 in 2024r25. A process of dynamic and inf0mtI irrternal o)mmunication underpins the cornpany ethos, which is d@fNered through a range irf media such as the quarterty neletter, staff away d. intranet updates and our new Sharepoint system prcvides a single point of attess for staff. Staff aardS ar8 mad8 tt) tIKJS8 indi)tiduals srKI teams who 8re Tr)minated by Iheir pews as provkfng outstsndrffJ support lo benefioarie$ or o)Ileagues. Adferiad Recovery staff are th rec4ogntsed awwds for long geICe with Signlfi¢ant nunknrs of stsff èxceeolng fllleen years wtyking frrthe orgaiNsatton. and Son arproa¢hiNJ thirty years. -10-
ADFERIAD RECOVERY UMITED TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 External fadors 4thJerw pthnan and 1vMent are largety uffiuenced by pubuc selOr iy)mmissicrws such as tlw Welsh Governmenl. Local Authorilias arNI the H8ath Boards. Through Its diver8e rnnge of seprfices, Adlerfad ReoJMy has been abk to mantwn Is c£Ye position during the y@ar knthi18t in¢reasng other area$ in d8llv8rtrrfJ prr>Jrammes to the hlghesl stanqlard Becomlng a Rkjhts Affimthg Organlsatlon Adferiad Recov an wisatknn Ihat nW8t enswe th• lights of iTrJtv$ are fryemt)st in ow minds in al fhat we do. Bul Ihis rs not enough: a5 a IxmpThro Offjant&qrn a ciJndLUt the ¥iew$ of our ben&k#aries. and 8$ lar98 Pmployerwe hav8 a moral duty. As a ¢harlty have a publ berRft (hjty to O) ts n than ¢offiy wilh Ihe mlnimum. In Septemtjer 2021 Trustees commlitedAdferiad Reo)w tt) be)[rong a Rums Affimiig Organisatiort. OrYJinalty a three year plan, thi5 ha5 more of an integral part of mIsn arml sometling that we always bg strlving 1¢ ImFTh. and on that ba$ is part of our oJntinLMI impro¥ernent w03Se3. This 58eks to dwak>p an organisation wide vaues and behaviour base, educate and SLPPOrt slaff and volunteers, 2nd engage with other organi8ations in trms na to enwre that Adlerfad Re0)V ts seen 83 on (Kpnisation for 8vwyone. and Ihat we advocate, speak clrt, and cthallenge dlscrlmlnation or olsadvanlagE of ony typg in al that we Vve ar8 d8veloprn9 plans wlth tha Equ8Ity 8nd Human Rights Gwffl1ssi¢. tha Roy81 Colleg of Nursing, Eiverse cnIU, and the Wales Obsor¥aW on Human Rht of Chldren at Iha Hlary Rodham CliltM Sthool cf Lw at &na Unlbprsty. In Decemter 2021 Adfefiad Re(rnry published our AnIR18M Statement and we were delight&J In 2023124 to a¢hieve a Gokj award and a Ruby award from DNer5e Cyrrni Cullural C•rKe Certfftalign Sokne. Adfetiad has also started tt)& certtfication at one of our Car(frff sites. The Rtghls Affimiiw Steering Groups plU1 a report ftw Trustee8 and be fe&rfing bxk progress to the whote staff team at the Annual Oeneral Methj. Sign[fan1 progre88 was made in 2023r24 and we contlnue to Prilxftlse th1$ wort At the end of the ffnandal year 202W Adforiad wa5 approached by Divm Cymru lo ¢on$lder a mew. This merger was apwobed with it becoming effwANe from 1st Awl 2024 $0 fvrther detals will be Fwovided the 2024r26 reporL This merger hovMv8r wil enhanc8 ow positk)n as a htsAffirnlin9 Organal#)n. rinancial r•vi8w The 2023r24 firwKral strtemts repw858ni I third sot of annual aLuunts tr Adferiad. the wJanisalioTr uoaled Ihrc4Jgh the 2021 rnerger b8iwa fow ksh charities. CAIS. Hafal. blKADA and Adferiad Recoyary CIO. During the finandal period tlwe was i9aSe in Tcéal Funds of £977.958: a signifK4nt inuease. largely due lo several exceptiNal trctIonS duiing the year. . Sale of Gellinudd Mental Heatlh Hospitsl- Vilh pro(xeds rf £f 215,(R]O and a gain ¢ffl dlsposal reettJfiis¢4 in the accaimts of £275.413 . The release of a £200.•XIO atlrlbuted ts trte sale of CAIS Head 0 - Trinty SqLBre, which had been set up aside to develop the Tai ilnas Programrt. . Substantrdl decrease8 li a number of axpendth fgorlas whlch mue than offset the de(xease in inc in the y Inves In accordanca wllh Adl¥iad FKWKaal Regulalwxts. the thartable c4XnpY ha3 an Itivestsrnnt pollcy of Investtng IKiuid funds in shlxt-lem depo%ts, whkh fan be a¢c*ssed reathly. The CharS thanc4 d8Wartmènt monitors the lum on investrnerrt. Suring income Es maxknlsed remaining at low ri8k 11
ADFERIAD RECOVERY LIMITED TRUSTEES, REPORT {INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 AIARCH 2024 Reserves poll¢y Adfetiad held unrestricted reseNes of £8.469.645 (prepernKn) on 31 March 24, whith is invested in both tangible fr%ed a888ts and jr[nI assets. Adferfad Trustees reMunlse that the calodalll)n of Ffft Re8pThes ex{$ Flxed Assets a8 they wre not read available to (x)ntr#xrte to working capilal requirpments. or the unregtricled reser3 above, ts,712,484 is lied up in fixed asseb. leaifing £2,757,181 in free SelVeS.. Based ¢n the amual cost of AuKling the organtsatton'$ slaff and xcomodatton, the Tntstees ¢on$der the valu8 of free reser4e8 noted above is aikquate to crver Adfertarfs &)mmttted expenthture for lust ovèr one month. This i8 a¢knowledged as falTng below the largel level of three months. as set wt in the Ffftafftd Regulatiorts, however Adferfad delivers on a ran9e of sefvi¢es, dNerse not only In their na18, Ixrt also in the funding streams. Therg is no retiance on any single comrnis5ionar, but inel Adf8riad cesSa9 a FKthlio of bDth statLrtory and no statLètory funding, as well as Trusts, private inoime. and donation& Adferiad Trustees feel Ihere is adeqtmte reserves to provth ffinarrial meetkng any fortho)ming all8nges around temporary delay3 in cash receipts. working cawta It1105 and re8pondirfj to emergenoes. but Seèk to improve thè level of 'Fre8 Reserves in 2024. PrinBipal rfsks and uncertainties Adferi8d Recoverfs Trustee3 have agreed an updated General Statement of p1 under the Health & Safety at Work Ad 1974. Adfetlad RVery has alsc as5e5sed wisk in relation to business and ffinancial management and incorporat8d saf8guArds in the FinaTh?al Regulalions and Dthgated Authorilies and Finandal Standlng Orders vthi( wero reviewed arKI updated in 2tr23r24r22 by th8 Truths. DJring (he year TfUSto8s revi8Wl Adferlad Recove9 cofForat8 iisk assessment which addressed the rnaior risks lo which thè Charity I>Id be exp08ed. and a Corporate Risk Register was reieWed by Trustees on a warterty basis. This Risk RegBter iderntifies and addresses the following.. - PrObablty of the Ti - Performan impact - MEbgating 8dio - Conlingency plans . Stdkeholders affeded - A¥socialed intemal l external ris - Risk owner Adferiad Recoverfs Health & Safety Commtttee conned as necessary duiing Ihe year to mltOr and revtew the safety of activmes. Adferial has begun to implernent further robust working practice3 inchjdhg ts digltal apprDath in lire th IS045001 with a vrew t¢ arieve the a¢•xedilalKbn in 2024. Ihis has meanl that ttRre has a redu¢eil need to gage th Hgalth and Safety speclabst Amanda TrirntrA9 in 2023r24. Key organisatton41 update$ in the yr inctuded DSE miew and update. Ie working review and traininj Risk As8e83ment trainirvj and a review of First Aid PraUreS. servi resujrcing is assessed, end careful financtal rlanniig occurs at regular meetings between senior mansgw$ and the flnance team. Each new pn)jert is asse33ed on ils ovm merits and funding 15 pllKred before any r*w services commen. Inv¢str¢nt pollw and obJo¢tlvos In aGcorthce with the Adferiad ReGovery FinanGial Regulatio, the thafttable cofflpany has an irwestment policy of Investlng Itquld funds on short-temi deposits. vahich can be aSed readty. Tha tharity'5 finance depethient monitors the retum on Investment, ensurlng InrJ)me is rnaylmlsed wlSt remalnlng at low ris 12-
ADFERIAD RECOVERY LIMrrED
TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Plans for fuiurn peftods
Health and %Kial r%re servEces CclInUe to slNgde post pandemlc wHh not yet returnlng tQ Fxe parKemic
melhods of operatlon. whi Adfefiad maintslned sorvfces on a fa10-face basis even durirvj the Pandem, M(Y
other services have become less prOdlS¥e arKI continue lo higmght the pandernic as a reason for poor
produdivity and perforrtwice. Thls re1$ hlglty unsatisfadory our beneficaaries, Adferlad ne&J to
support volc in challengiw s(h working wac11.
Wa know that thèrè wiu b8 an OlOn in 2024r25 al UK level. and ernployment of people with heaAh C¥)nditions who
are currénuy eConomty inadive be a key lor whoever leads the county. Adferlad CJ)ntlnue to
demanstrate the effectivenus of led pframMe$ arKI en)urage those vthc h& exwlen¢ed them to as$ist
us in copr
ADFERIAD RECOVERY LIMITED TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) ICONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Adfertad Recovery remalns Ci)mMiilwl to pWrgh1p working within fv Statu1¢ and yrjunlary xrAor in pur8uance of thè besk p0551Jle ser¥ice to (Mjr dlent wp. Patrer8lip3 Atsiad Reco¥ay to resp in the following Seek Jolnt worklng [alK)nShIpS wilh w0d0T based elseWhe In the UK to devo1(w sha1 apprh0$. Incre awareness of Adf&iad RèroNwy, and to share best wact¢e. wlll al0 c4)ntinue to rNest in txr pthrnhips wth Mental Health UK the Walos Allianc£ for Mentsl Fkatth (WAMHI. Gami•n, EUFAMI, DACW, and Other alliances to ensur8 the Voice of our t8Cne$ is t. Through o)Uab¢xaUon with resear(teT5 afKI in5titutlons Iner0 SEveral LknIverSrt thruughout th8 U Adferiad h8J e8tabli3h8d several key researth projects in 21723r24, indudlry worklng with &¥ans8a Uriver¥ity and Nottingham Trenl Uni¥8rJty in the 'puts¢ (diSFtruS dAt in klental Heallh, Y4h8r& paper pubftshed, wilh vlew to presentiw the paper at the SLSA cjjnference next year. Another key research wcie¢t has been with the CW4 Alliance and BIPO[ UK as part of the £4.3 mlion pound grant from UKRI and MRC to a(ler£I0 Impactful re8¢4tth into, and trealments for, $evere mentsl wnthts)ns. Adferrad 1$ dedicaled lo not ory improying FTrJivklual tyJtC4ynes but a150 conlributing to th8 tyder knowle bage of mental health, sulJstanc8 use. gambliThTrlated rrn$ and cOw(wng rnplex needs. This steadfast commitmenl to research and ewdence-based pM#ice urKIre5 our MISSK to proiqde tha most reliablo and impactful support to th08e we ser. Cerall. Adfwtad Rec4)very seeks to corwkdate lis poglion throush pnthnl financial and opthjnal managemeni. We wll continue to Pvide an effective, rIng and dethcated enhad service to thos¢ people seeklng the thwity's help. To strgngthen its independance from a latiVelY Sman woup of funderj. the Cth1ty ts aso seeklng io davebp sesvices which are r•)t directy cx•mmlsn8d. but Khlth fall wthin its rni58ion. Initial'ves indude the ac4ulsttion of dwelliigs for rent by disadvanta3ed irKlivthals. the expansion of CAIS Social Enterprises and the deVelOent of a property rent)vation FfryJrane. The ¢ost-of4ving crtsis and the increasing ènerw burden wtll irnpad heawty on both our benefirdaries and our staff. We will also engage WFlh partrers Share our coeM in resped of those in po¥ and we will build upon Adferfad Recov•y8 Promise that n¢>one in txr beneflaary group naed be alon& Our impending marger Dlverse Cymru will allow us to further dè%kJp our Ryhts Affirrnirvj organisa1 approach. and we WI ensure that the work on incI(Vity pioneered by Div8ts8 continuos and expar.ds. Ithile we bolle¥¢d that post prniC there wwkl be a renffwj on del'vwy of s8rvit%s for the most vulnerable. the coSt-of4r#j ¢Jisis has had a major impad rjn the $e¢t¢. Adfoiiad Re has previously demonstrated our ablty lo Ilourish In adversity and we e nfKlenl wg will asslst our belaries through these challenging times. SIN¢tureJ governance and managérnnt Adferlad Recow is a ]lty hamng bÉén fomied In 1976 whefi it was Galled Cld and Grynedd Courril on AcAJholism, lator bern[ng CAIS. It becxrrE a tharitable o)mpary Irbxrporated on 28 S8pt•mber 1992 and reglstered wlth tho Chartty Commissioners o.. EngtarKI arwj (nvmber 103W61. It is aL80 a Caryny limited by guarantee (number 02751104) and is govemed by its 14lemorandum arKf Arttdes of AsKKratian amended on 1 Aprl 2021. Adferfad Recovery took on its axrertt strLthre, name. and mission w 1st Aoril 2021 followHig a meryer btheen three ¢orpc¢e tharitigs. CAS, Hafal. IlfADA. Adferiad Recovery CIC (a special wrpo$8 vahlcle iolnty owned by the three corpoftte (kqritsesJ. Adfpriad Recovery's Mission stateThnt is as foll "Adferi8d rasponds to the needs of people laciry a range of th4Kcunir3 health ttThlilton8 and complex soL¥al (yrcAKnstarths- people who are sdsom seen and seldom heard." 14-
ADFERIAD RECOVERY LIMITED TRUSTEES. REPORT {INCLUDING DIRECTORS. REPORT) (coKfiNUED) FOR THE YEAR ENDED 31 MARCH 2024 Adferiad R0vOry oporatss as a 8lr cnrnpany up to twenky TrileaS swvhvj as Dlreclor& The Trustees of Adferiad Reo)very conslitute its Boarf of Diroctors, a lh8 subscribers to the Memordndurn. ar serve for terms of up to Ihroe yearn Ic4kiwing either appointment by the Board. el8dicm thr¢)ugh a ballot of asxKl8te Members, or ¢o- 0OiLm. Adfgriad Ree4yrny is managed by its Truslees who meet four tirn8s a yoar ftir that Putpose. A Financo and P¢rforman¢¢ sul>commtttee and a P>ple and Compfian¢e Su¢))mMIttee 7Arylh ralified tern of reference and deleg•ted authorilies méet quartety. Tnjstees are eolxyely r8spMslble for re01n9 and awewng sgnior staff beneffts and achi8vB by means of reference to rt&)fftMendaflons recelved fiDm the Firth aid Perf0mnCe subThcomffuttee. Trainwig for Trust8 is proMd8d both intemalty ty A(ff8riad Recovery aftd extemaly through hfonnatlon frcm Blaké Morgan LLP, the ChaTlI y CorrAnt881on. Companies House 0th8r relavant trganisatlons. Truslees receive an Indudion Pad( wtiich indtMJ•s Adferiad Recoverfs ArtleS of Assoclation. Adf8rkd Re¥S latest statuw aCunts. nMnLrtes of most recent meetit¥Js, relevant pokncies and pror%duf69. ar Charity Commbsslon Pub.tionS relaling to Trustees, rdes and responsibJltie3. ffuytees meet wrth the senN)r managemerrt team whan they ¢Omrnce trtlr tenn of offit%. 8tK1 dwing the 2T Truslees iisii l+xd SIce$, shatknw s1 and attend I1 events to gain firsthand knwledge of 58f4i delivery. Infonmtijn Irom tralning events 1$ and thsrxwed by all Twstse& A formal Swem of deb3ation of autlK¥y Is In plx enabThry the day-ttrday nJntNng of Ihè Ch¥rity by exe¢ulTre offir£rs with reference as required to the Chair. Chairs arpj Honorary Treasurer. In 2023r2924 the Charity's leaderskwp structurp was rnQded to I8rUCIure to rt Ihg neeAls of the ¢xg¥M$ation going foTrrdrd. DetsNs of the team hav8 boon included egrller in this reporL In a¢litvJn to Ihe Head OffKe in CoTrKyn Bay. Adferfad Recovery has offices In Swartsm base$ in am counll¢s of les along with a Natronal R8source Centre in Cardiff and a residential treatment centre in Lanc4shire. Adferiad Recovery works th5ely with ts Wales AJIIan for Mental Heath in and Mth Rethink M&ntal IWne8S (Englanrf), Miidwise (Northem Ireland) and Change Mental Health (trand) as part of Mentai H8aNh UK {AdIad Recoverrfs CtM8f Executi is a Trustee of MHUK) and V•ith other simllar dwlti* a(xos$ the Brftish Isles on both a lJe6poke basls and also as a member ofllie Mertsl Health Allianc8. Adferiad Recovery is a member of Ihe Gjobal Autartee for Mental ijfnass Ath Nefy¥orks (GAMI4N) and is represent al Bwd18vel. Adferiad Recovery 18 a mernber of Developlng a CariNJ Wales (DACW), a Welsh Consortlum a cLp range Df ser4ry for people affected by al701 and drug miyjse arNI menlal health diffic4ts1ies. Adferi&J Reo)verfs Chief Ex8cu¢tve Is a Trustee of DACW. Tha regbtered office of DACW is atAdferiad Recow¥s regbtered address in Cthn Eay. The tr. are the directors fly the pwposè of company kw. sarrfed thwing year arml up to the dale of signatur8 of the financial stalaments we MT Cli¥e Edmund Wolfendale (Chair) M$ Su2artne Ouval (Vice Chair) Mr H¢yèRrd Jones (Ve Chaio Mf Simon Paul Green (F6)n¢rary Treasurer) Dr Dyffig Morgan Ap Dafydd DrAndrea Lynn8 Davies The Right Rev. John tjavid Edward tknies Mrs Vioki Evans Prof. J¢)hn Hunt Mrn Samina Kha7 Rav Susan Norihcott Prof. Rlchard Owen Mrs KaTen Jayne Ozzall Mr Dean Pulfrng Mr Robert Cledwyn Ms Maggie Dix Mr N D De Fbjueiredo Mr Dafydd Rhys James Counctllor Mary Kng Paschall Sherw(yJd (Resigwj 31 March 2(Y24) {Apwinted 19 June 21r24) (Resuned 19 June 2024) (Appointed 19 June 2024) (Rwned 20 September 2023) (Restgned 19 J&e 2024) 15-
ADFERIAD RECOVERY LIMITED TRVSTEES, REPORT (INCLUDING DIRECTORS. REPORn (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Mr K R Simmonds (R9s1ed 21 NOvr 2IT23) Inductlon and tr4lnlng of new trt5 Tru8tses are invited to receive the 5ame18vel of inducon and traitHrrfJ as an employee, which alow$ them to cary out their dutias 1he benafft of understsnding. In exeoAion of their dulles every Trustee L8 entitled to be indemniffied aganst rdevanl costs incurred. Executive Offic•rs In 202312024 wero: . Ch1 ExeLxJtive: Thomas . Deputy Chlef Exe0J. Sharon Jmes Company Se•.. Marian Wlligm$ Dlrector of Finan(x: Sandra Ad(ers Director of Operatiorts South: Lianne Martynski Dtrector of Operations North.. Naomil Oa Dwector of Hosprtal ond Residential SeThry(xs: Leon IAarsh (to 31st Play 2023) Diredor of Ho$ptsJ. Residenlial. and Therapeutlc Servlces.. Klm E116 (from 1st February 24) Dlrecaor of Cfjni¢al and Therapeutic Goveman(: Euan Hails . Thretsxor of Impact and InsbJhts: Donna Chaves Key managomort r•mUbon Directors are app¢lntsd as p4rt of a retyuitmt pro¢es5 led a1 ImplEmented by Ihe boart thetr satarias are benChMaed by industy tevels. Related partles Adférlad Re¢o¥ery has a controlb'ng interest in the folk)wing subsidiari CAIS Social En1erffjes Lirnyted holly Dwned. Operatiig as a tradiTrJ company The Jigsaw Organisation Limitad whol owned. Whilst the IW 8nbty is donni( Jigsaw opar$ as part ofAdfwlaJ Ravary wilhffl $tricted reserves. En CIO Charitabb Incxjrporated Organisabon. Speaffi¢KY sat up as a special purpose vehtcle iointy Nned by the threa corparate charityes {G41S, Hafal and WCADA) ahead of Iho m8rger on IAAprll 2021. The chafty ceased aciilitses on the 1 ¥1 Awil 2021, but remains registered. Auditor In aordanCe vath the wmpanys artldes, a resolution proposlrKJ that Champion Ac(£JÉuitants LLP be reappolnted as auditor of the company will be pul at a General MeetUJ9. 16-
ADFERIAD RECOVERY LIMITED TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 AIARCH 2024 Dlsclosur• of infornwtkn to audltor Eth of Iha tnJst8es has confirmed that Ih8ra is no infomiation ot they are awatE V•tii¢ relevant lo the 8udiL but of whic] Ihe auditor is unaware. They have further eth)fiftned that they have taken appropriate steps to identify releyant inftirmatioTh and lo eslablish that the audrtor is aware of suth inbrmalion. The tnjstees, rert was appro1 by Ihe Board of Tntee5. Mrc ive Ed Trustse und 01fdale (Chart 181gILW. 17-
ADFERIAD RECOVERY LIMITED STATEMEKf OF TRUSTEES. RESPONSIBIUTIES FOR THE YEAR ENDED 31 AIARCH 2024 The trusiees. who are also th8 (firedotE of Adfwiad Reomry Umite¢S for the pu¥8 of u)rnpany law. arg responsible for preparing ts TtU5tees' Report and the financial stateme in ac(x)rdanGe wtth applic*b law and Unfted KInOM Ac¢ountIng StaTraards (United lfjngdom GeneraltyAccepted Aw)unting Practice). Company Law wulres the trus¢egS to prepare financial statements for each fjnancyal year vthlth Ye a tNe and falr vlew of the state of affatrs cf Ihe drity arKI of incoming resources and ¥Jplkation of reSoUrs. incluthng Ihe Income ond expendlture. of trE tharitable ctynpany for that year. In preparlng these financkl statemenls, the lJiJslee5 are required lo: - sdect suitable accwntlng polues and then them conslslently: - observe the methods and prknciples kn the Charili8$ SORP; - make judgements atid estimates that are reasonable and prudent and - pry)are the financral statThnts on the going basis unle8$ it L8 In8FPPriatg tts presume the Charity wfll continue in Operatn. The Irustees are resp)nsibk fr)r knepiw ad&]uatè acwjrfng records that dlscaose vthth reasonatle accyraty ot any time the ffnan(>al positson of the Chaity arKI enable them ta ensure that the finartht statemerts ¢pIY wth Ihe CLTnpanies Ad 20(. They are also responstNe ftjr 58feguarfry the assets of the rtharity and nce for taknng reasonable leps fDI the preverrtDn and detec41 ot fraud and Dth8r Wularilies. 18-
ADFERIAD RECOVERY LIMITED INDEPENDENT AUDITOR'S REPORT TO THE MEM8ERS OF ADFERIAD RECOVERY LIMrrED Oplnlon W8 have audlt8<1 the ITnanc4al statements of Adferfad Recovery Lrnlted (th8 'tharln for the year ended 31 March 2024 whlch comprise the at6ment of ffflanc¢l adivitles. tha balan¢e sheeL1he stalemrt of cash I$ and notes to the financlal stateme, Ind[ng signiknnt accaunttng wlaes. The fjnanlia reporbng fwie•YOt that has been applled in Iher Ffeparation is apt'rAblé law aThJ United Ktrodom A(%0rting Stsrtsrds, inlgudiig Finanoial Reportifvj Stsndard 11ll 7he hn8ncial Reporfing Standanl appfKable in Ihe UK and Rgpubkc of Ireland Iuriled Krngdom Gen• Atteptod Ac¢ounting Practvx). In our oplnton. the )Inandal statements: glve a true and fair view of Ihe slate of the elwitth CoMpanS atraTS as at 31 Marth 2024 and of i in¢oming resources •KI appl7 of resowce5. induthng 18 FM>)m8 aThl eXOI(Ure, frx the year thert ended.. ove b8en wopety prepared In accrdance with United Kiw8(Yn Genaralty Accepted ArA>xnting Practice. have been prepared In &x4)rtlance with th8 reqmert$ of the CTrmpaniesAc 201A. Ba8 for opinlon We conduthd cw atKkt in acwfdan¢e wtlh Inta[jaI Standards on ALK119 (UK> (ISAS (UK)) and aPplfi law. Our re¥onsibililies under thos¢ sknd¥ds a fvrther (wibed in the Atsyfflots r85ponwbiffb8s lor th8 audit of the ffnancial staternents sectsn of our a independenl of the itharity in acrdanCe wtth tha 8lhical requirements that arè 18rdnt lo our audit of the finandal statemwts in UK, irduditvj the FR$ Ethlcal standartl, and we have fulffned our other ethical rgsponsibifrties in accerdance with these requrement& betteve that the audll evldence we obtalned 15 sufficient and appropr to provide a basis for (WF QP7)ion. conc$10n8 T4latlng to golng concern In auditing th8 ffflancial stat8mants. vm have rdded that ts tNste8s' use of the ng ¢oncem basis of 8c£ounting in the weparElli of the fin1)a1 statements 18 appmprmte. Based on the work w8 have perfDMlL we have Thjt id• any matsrial Wta1rrt1ÈS relalthg to èvents corKlitions that, indivldually or collectively. may cast Significant (k)ubt on the chaiity's abli ty to ojnllnué as a gol ncem for a period of at least twdv8 mlh$ from when ts fmancial slatements are auth]8 ftt iss. Ir resFonsfoililw and the responbilitres of lh8 trust with respect to going Con are de8(xibod the relevant sections of this repot Othér InfrJrnMUon The (her Yèformation a)mprus the infomiatlon induded in Ihe annLAal reptht olhw Ihan Ihe 17n¥tcial statements and our audil0rt8 report thereon. The trustees are resFonsib]e for the other &ftiMtIjn conlned wthin the annual reFKrt. Our opinlon on financial 5tateffl8nts does not cover the other Inf0mMb aTrd. except to the extent otherwise ex7Ai¢ity 5tat£d in our report we do not express any form of assurance concluslan theraon. Our responsiblity is to read the other TnfomKtion and. in doiThJ 30. con8idor whether the other Informatim is materL81 inconsistgnt with the finanoal statements or our know18dge obtalned in the of the aLkliL OT (4hwNis• appears to be materially misstated. If we Idenufy material InconsistencN8s or apwenl material mis8taternents, we are requked to del8miin8 whethw Ihis gr¥es ttse to a material mis51atement in the firnrAal statements themsth5. If, based on the work we have wfonned. con¢*Jck that therels a malerfal mhstatsment of thls other Nrformation, Wo requirad to rewlthat ta Wla have rK>thing to rewl wi this r8gard. Opinlong on othor nMtt8rn pre8crfbed by the Compaftlos A¢t 2006 In Our opinp)n, based on the worf( undertaken in tha coutse of audit the information gpMI the Irustea$' rapDrt for the financial year for whth tho financial ststÈrnents are prepared, whith incllyjes the directots, r8pcrt pr8pared for th8 purposes of ctsnpany law. is thnsistent wlth the financial ststements; and Iho dlr8Ctors' rep)rt induded witrin the trustees. report has prepared in a(X0rdCe wilh appkable legal requiraments. 19.
ADFERIAD RECOVERY LIMITED
INDEPENDEKf AUDITOR'S REPORT (coKnNUED)
TO THE MEMBERS OF ADFERIAD RECOVERY UMITED
Mattora on thich w8 are reqUIr to rnport by exwytion
In th& Ilghl of the knovAedge and understandwig of the charity and ts environrnent obtsln8d In thè cours¢ of th#
audi( wo have not hd&nlified materkl MFsslateMls in the direcAors' report inthded the trust88S' rnport.
We have nolhing to report in respKt of Ihe 1clng matters kn relatm to wNch tho C(rynies Art 2006 raquires
us to report lo you rf. in our oplnJn.'
aiuate ac
ADFERIAD RECOVERY LIMITED INDEPENDENT AUDrroR'S REPORT ICONTINUED) TO THE MEMBERS OF ADFERIAD RECOVERY LIMITED Th8 koy proc•duro8 we undertock to d¢tsct Irr•guluiliH includlng fnud durfng the CQUtsE rf the audtt included,. . Irng and tssting joumal entrf8s In 8(xourtirvJ records, in partwlar thosa that were wnificant and unusuol. RevIen9 the lTrwKial ststsmant disclosures aTrl deiminirvJ Wh8th arzountiig pclha8s have been approfvty apthled. - Reaw1ng and challenrjing ts assumptions and jLKlgements used by managernent in their Sylficant acccunfjng estimates. in partEcular In rekts¢ to dopreixath'on methods. -Assessing the extent of Gompliance, or k of, wth ts rethnt laws and regulations. . DocmentSng and verrfying all ntfl( related pty Wancas trasadkms. There are inherent Imitations kn (wr audtt prtsxdures described al. Tha mora retred that laws and regulatlons are from ffinan(ial trSactln$, the kss kY it A that we would bem& of nobF¢ompllan. Audtttng Sl8TrJ8rds also I1ut the audit pmcedures requlred to idérrtify norKpanc wtth laws and regulations to enqulry of the direcgots olher management and the in4Edion of regulatory and legal CAyrospMdence, if any. Matsrial miSSteMents thal arise due to fra1 can be hder to datert thart Ilve that arise fmm error as they may irwthe delberate concealment (K ¢>JIUsn. A fijrther descn"ptK)n of respMsibifrUes is avadRtAe on the Finan¢3al Rewting CrK¥T5 w8bslte at: https'.11 www.frc.org.uklaudtorsresponslblklie& Thls deS(¥iptk forn of c4Jr ajthtofs repo Uge of our roPOrt This r8POrt ts made solety to the dHrltable companrfs rn8mbe. as a body, in accord•)¢e with Chapter 3 01 Part 16 of the cOnI8$A 20C6. Our audit work has been undertaken so that we might state to the cha5itable ctsmp8nYs membets those matters we ar8 requlred to stsle in an auditols rÈport and for no oiher PL¥p<>se. To the lullest extent p8rn1itted by law. we (k) not accept ar assume responsl)ility to anyone other than the charitable ccthpany and tha aharftable D)mwfs membert as a tody. for our audit wort for thL8 reporL or for the opinions have forTned. Susan Hanl$ IIAACA Isenior Stalutory Auditorl for and on hall0f Champlon A¢¢ounknts LLP 16 .5tr 2oL Chartèred AccounLint8 StatutoryAuditor 2nd Rr Refuge House 3347 wateats Row Chester CH12LE -21-
ADFERIAD RECOVERY LIMITED STATEMEKf OF FINANCIAL ACTivrriES INCLUDING INCOME AND EXPENDrruRE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2024 Total Unrgslrleted Restricted funts funds restsled a8 rojtated as restatéd 2023 2023 2023 T¢>taA fund8 nd5 2024 2024 2024 In¢ome frnm" Donalions and leG8cies Char All Communlty Semtss Residential servIs 2,308 92.308 120.485 120A85 14.300.723 9,349.581 75.792 14.376,515 15,358,485 751,358 10,1 sXI.939 8.909.371 43.480 15.401,965 914,734 9,824,105 Investment income 159.292 159292 52.785 52,785 Total Income 23.901.904 827.150 24.T29,054 24.441.128 958214 25.399.340 ExperltUr8 on: haritable aetfvities Community SeNic*s Reshlential seICes 13.951.423 9.035,4f7 95,220 14.048.643 13.890,814 668,036 9.703.453 10.188,481 8J,842 13,951,456 815,503 11.003,984 Total chaiitabl expenditure 22,986.840 761256 23,750.096 24.079,095 876,345 24,9&5,440 Total eXpendIrE 22,986,840 763256 23.750,096 24,079.095 876,345 24.955.440 tlot income 915.064 63.894 978.958 382,031 81,869 443,ts Translws between fvnds (5,965) <5.S64) 13.802) (9.766) Other re¢ognlsed gains and Icsses: Ac4uarial losses on défined benefft pension schèmes (1.CMI0) (1.tY)O) <44,000) <44.000) Net movement In lunds 908,099 69.859 977,95 312,067 78,067 390,134 Reconciliatton of fvnds: Fund balances at 1 Apnl 2023 7,582,546 1,717.534 9.3,C) 7.270.479 1,839,467 8.909,946 Fund balances at 31 March 2024 8,490.645 1.787,393 10.278.038 7.582.546 1,717,534 9,3¢)0,1)80 The slaternent of finanrA acti%ities all gains and kmes recognrsed in the year. All income and expendttstre derive frum continuing acttvnies. -22-
ADFERIAD RECOVERY LIMITED BALANCE SHEET ASAf31 MARGH2024 2024 2023 Notès Fixed a880ts Tangible ass8ts Investments 12 13 7,374,5¥d ,307,531 Current assets Debtors Cash at bank and in haTrJ 7.374.$94 8,307,533 14 4.112.855 6.832.505 4.236,210 4.774.722 10,945,360 Credltorn: amounts falllng due wtthin ¢ne year 9,010,932 (6.811.58n (5.874.025) Net ¢urront aM*ts 4.133.7n 3,136,907 Total asgets18Ss current Ilabiiftie¥ 11,508,367 11,444,440 CreditorJ: amounts falling duo after morg than One y•ar 17 (457,292) (1,196.360) Provlslons for liabilltkn8 18 (T94,037) {948,000 Net a8Sets excludlng pension surplu91(defictt 10.257.038 9,300.080 Defined benefit wiston srS/(fKal) 19 21,000 Net assets 10.278.1138 9,300.080 The fvnds of the chartty Restricted Income funds UnreStrted funds Pension reserve 20 1,787.393 8,469,645 21.000 1,717.$34 7.582.546 10278,038 9,300,080 The rKStes on Pages 25 10 43 foTm part ofthese fiftaniial statemerrts. Th8 frnC statements nd Wolfendak (Chair) Trus Compary registrati[ number 02751104 (England INales) -23-
ADFERIAD RECOVERY LIMITED STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2024 2014 2023 Cash Ilows from operating activilles Cash gene¢ froml(abs¢Ybed by) operalions 1,625.573 (1.151.626) Invogting a¢tivitr99 Purthase oltsngible fixed assets Proceeds from disposal of tsryit4e fred assets InStnI incdmé réceid (572,593) 1673,346) 1,456,579 129,292 131.800 51.785 Net eash gÉnerat froml(ug•d in) Inve8tln9 a¢lfvftt•s f.013.278 (489,761) Flnanclng acllvltle9 Ropaymerrt of tK>rrowings (581,IX8) 1.196.360 Net ¢ash (used in)19onorated frorn fInaIng activmes {581,1)68) 1,196.360 Net In¢reasel(de¢rease) in ¢ash and cash equlvalents 2.05T,7&3 (445.Q27) Gash and cash equlvajents al beginnlng of year 4,774.722 5.219.749 Cash arKI cash equivalents at end of y•ar 6.832.505 4.774,722 -24-
ADFERIAD RECOVERY UMITED NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Accountlng policie8 Charfty Infonna Adferiad Rec>)very Umrted Is a private comF0ny Imited ty 9uardntee In(xxporated in England and lAle& The registered offl¢x ts 36 Prkw Drfve. Cclwyn Bay. Conwy. LL29 8LA. 1.1 Accounllng conv•nlion The financial statements have prej in aox1rd with the chartys gove doGurnent, the Companies ALt 2006. FRS 102 'The FinaThoal Reportirvj Slandard applcabl8 in the UK and Republi¢ of Irelan(r rFRS 102? and ts Chaiitw SORP 'Accounting aTKI Repotung by Charits$: statelyrt of Recomrnended Practice app[ to dwlues preparfng their acownts in aCCdenCe vrith the Fift Reportirvj Stsrthrd aPp1h>b in th8 UK and Repth)lic of I[aj (FRS 102)° {thiv8 1 January 2019). The charfty h a PLknlic Benefit Entsty as dèfined by FRS lir2. The finanixal stalements we wep8rwJ in sterfg. sthich is the nOnal rrer of the charity. Mon2ary ameunts in Ihe50 fjnantsal ¢Alements are munded to th8 n8ar8St £ The finan¢ial statemenls have been Fyepwed under Iho htstor¥xl rx)st Vent. with th¢ ¢x¢gpfion of investsnerts whith are indu at net vaue. The prirripal accounting polirAQa awed are set out below. 12 Going concern The charitsble (1panS fLrture Is largely dependent on furding from Ihe pubfic sedor, such as locaj aulhoritw and gove¥rtfflent 8gancies. At the time of apprDvirg the ffiancial stments. the trustees have a reasonable expecktion that the tharity has adequate resou$ to CCInUe in operattonal 8xFst8nee for tha foreseeable frjlure. Thus the trustees continue to adopt the gowi9 oJfKetn basis of accountsng in prnpanng the financlal ststem. la Charltable funds Unreslri¢Aed fvnd$ are avallable r u8e at the dlscrathin of thè trustees in firtherdnce of thdr drItabl9 obiectfvfs. Rèstricted lunds Sbie[ lo speofic (XJndHions by donors or grantofs as to lknv they rnay be u8ed. Th6 purp0888 and use5 of the reS1rk funds are set out in fhe notss to tie ftrtanrial staleThents. Further expkrAUoTh of the nature and pr¢pose of eath fiThl i% viclLXl wi the noles to the aCUrrts. 1A Income Income from ser4ice le a9reements. grants. fEes r8rts," inthding capltal antS. k8 recDgnlsed once th8 (arity has entiliement lo thè it is probable that the cOrn8 wll be re(Ned and the amount of intrxne recervaue (xn be rneastlled reliably except for: hen It Is spedfted ljwt irK¢me from level agreements and grants rBceived by Ihe chartlable company are to be Ltsed In fire pert(MJs, then STT.C>JnQ is deferred until that peri. When wndlaefis are IMkSed whirh have to b8 fdfdted bafore the charItae comFony bewmes entitJ6d to U88 suth incom the irttme ig deferred and not induded ITh resources (ftilil tha prewconthtions for U88 have bean meL an speclfiad Incone. Induolng capitsl gran 18 for a partiajlar reslrided FWP)se, hthich does not amount to pre4nditiOnS regar(fing entillema. this income is included in incomtNJ $Our of reslricted funds fftn ToVable. Voluntary in¢orne is rwnisèd as it Is re¢fftd unless it has a speciffc future PUTPOSe. -25-
ADFERIAD RECOVERY LIMITED NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 AccounttNJ wlkle• Icontinuod In¥eslment kncome is lJded I814able by the dtable company. The trustees have cfJnsIrI the apFwriate polky for rlIng fund5 and have invested in risk fr reserve %)urrtS and other Invesbnents d885gned for the tharity sector. 1.5 Expendilure EyrNffture 16 re¢ognrs&l ar there is a leg31 ¢x c0ns1njcli ¢)blgation to transfw eGonomic benèfft to a Ihird paty. it Is wobable that a transfor of ac%>nrynk benefits wll be required in setllemen( and the am(xmt of the obtyion can be m&ured rellably. Expendilure Ts a(xountsd for on an aal basis and has been dassified undar headirys that aggregate all oJst rdated to the cal8gory. Where costs cannot be dire( attributed to partialar h¥dtngs they have been allocated to aclil7ties on a basis coTrsistent wlth the use of resourca& ExpeTrJilura Is classified by acaivty. The c#)sts of eath a(ti¥ity are made up of the totsl of drect costs arKI shared costs, induding support costs invc4ved in ur)dettakng eath a(thity. Oirert costs atlrfbutable to a s5ngk tivly are allrxated drectty to Ihat aclivty. Shed costs whicP, ¢ontrt)ute to more than one a¢a11ty and support ¢¢sts which are not altributable to a sln a¢tThfjty are apportIor treen t$8 *iviks on a basis ts)n$istent wth the use of resourc8s. CtraI staff costs we aliocat&J on the basis of time spant. aNI depreaab)n charges are altocaled on the portson of Iho assets LL88. 1.6 Tangibb fixgd assets Tangible ffxed assets are Initlally measured at C08t and 5ubsequ8nty meawred at 8t or vawlton. net of depr6cTalion and afby impalrrnent bsses. Deprriation is recognls8d as writ¢ off Ihe cost ValuaiK of assels less their resldual values over tlyeir U8eful Ihe6 on thè followire bas FreePKld land buding8 Plant and equipment Motor vehides 50 years . Straight lin8 methcMJ 3 years- Straight fine w.eth¢xI 4 years- Stsght fine m8thod Thè galn or loss arising on tr dlspo$81 Df an asset is detemwied as thè differenco bee¢n the sale pro& artd the rying value ol the asset and is regnised in the statement oftlnanaal actNRies. 1.7 Flxed asset Inve8thients Fixed assBt intmant8 are mi1llY measured at transarATon pri exdlxffing transa¢tiM costs, and are $ub5equentty measured at fair wae at ead) reporttng date. Changes in fair vthe are reryjgnised In net incomel(expenrfrture> forthe year. Transaclion costs we exwsed as irwrrad. A 5ub4ldiary is an enbty ntlled by the charity. Control Ihe power to govem Ihe fin2rKral aThJ operating polve5 of the entity so as kn Obta benefits from its adlirilies. 1.8 Impalmwil DI ffixed a1¥ At eath reporting end date, Ihe tharity revp8ws Ing anxwnts or ts tangible assets to determine whelher there 1$ any indiration that those assets have sufferèd an impaimient loss. If arry $ucts Indlc81ion èxtsts. the recOrable amount of the as8al 13 oslirnated in crfder to detemiine the extent of thè ImpairnTrent loss Of any). 1.9 Cash and cash equivalents Cash and cash equivalénts ith8 in hand. deposits hek1 at calF with banks, other short4enn Ilquld mvgslments wrth Original maturtlies of three mtynlhs or Jess. and bank overdrafts. Bank overdrafts arn shawn within bOrringS in cmnt Ilabilrtles.
ADFERIAD RECOVERY UMITED NOTES TO THE FINANCIAL STATEMENTS (CONTJNUED) FOR THE YEAR ENDED 31 MARCH 2024 AcGountlny pollcleg (Conts"nued) 1.10 Financlal In•tn4ments Tha has elethd to apply the rfovisions of Section 11 'Baslc Flnandal Insbijmenw and SeGon 12 'Ottw Finanaal Instrwnents Issue< of FRS 102 ol ts finarKial Krufflents. Flnancial in8tnJments are recogni58d in the charttys balance sheet when the charty comeS party to the contradual ptoVi5nS of the irthmanL FinanLial assets liabilities are offset, with the net ajnounts wesented finanual 8lAlenwils. when is a legaty enforCLIe INJht to set off the recx4nised aNYJunts and there is an interikn to settle on a net basis or t¢ rtsSe the asset and s8ttle the liabffity rnuftaneousty. Baslc ffnan¢ial assots Basic Ilnancial assets, whidr lftdude debtors and sh arKI bank bthnces. e knitlally measured at transaction ind1ng Irdnsaction costs and 5ub8oquenUy ThIed al amortised cost usiry the effeclNo interest m8thad Unl Ihe arwgemert ojnstltutes a financing transacllon. ¥Jere the saction is measured at Ine pres8nt value of the future recetpts olsgwnted at a market rale of interest Financial a&8els dassif(ed as reeetvabje withtn Or year are not amorbsed. Basic financlal liab1lrf(s. including (¥editU5 and l)ank loans are lilt1Y rerqnised at transathon pri¢e unles8 e affangement ¢onstitutes a firraTr2rg Iransa¢Xon. where Ihe debt instrument is measured at the presenl value of Ihe fiJtur8 payrnents discixmted at a market rate of erest Flnan¢ial fMbiFlies (knifiod a8 payable within one year are not amortised. D8bt Irthmerts ¥e subsequenuy caried at arnortisad Ixast. uslng the effec*lve interést rate m8lhod. Trade er•Jitors ar8 ot4igations to pay ftrf goods or Sarns that ha¥8 been ac4Utred In th¢ or(linary course of owatths from suppler¥. Amounts pardNe are dassified as uJrreTrt liabiKies if paymqrt is due wthin onè year or IF not tw are Presented as nonrrent liati)ities. Trad8 creditcts arè rÉoJgnised ltiallY at tran¥acJion pri and Subsequentty measured at emcrtised cost usir¥J the effeclivè Intert method. Finanaal liabli ibes are deanISed whèn thè Charrt cg)ntrxttHI oblb3ations expire rx are discharyad or cancelled. 1.11 Provisions Provlsions are recognisgd when tho ha5 a legal or construdivfr pre8&tt obligath)n as a resum of e pas1 evert, it is probabEe that Ihe ctrority WI bè required to settle that (on arKI a weliaNe #timate can b8 made ofthe amwnt of the obligati. The anI recognised as B provisi( ts Iho best esfjmate of Ilie Considerati requir8d to setue the present obEgatlon at the reporting end date. taking into acnt the rfsks anL4 UnrtaInti85 surrounding tha obligation. Where ts effect of the ts'me value r)f EineY is materlal. Ihe amount expgthd to be required lo settle Ihe obligation is rerngnlsed al p1 valu& Wryen a provisA)n is Measured al wesent yakte, the unwndmw of th8 discount Is recwnised as a fqwice oxlst in net incomel(expenditwe) In the period tn wlith it arisès. 1.12 Emplo>te beneffts Tha Cost of any unused ho&'day entitlemenl is Iwilsed in the period In wNch the employee's xryice8 are received. Terminatron benefits are reo¥nlsed iwAnedialely as an expense when tho charity Is demonstrabty committed to leinate th8 enWoyThenl ofan am0Ye¢ or lo pthide termination ben8fft5. -27-
ADFERIAD RECOVERY LIMITED NOTES TO THE FINANCIAL STATEMEKrs (coKriNUED) FOR THE YEAR ENDED 31 AIARCH 2024 Ac¢ountlng pollcles (Contlnuedl 1.13 Rotiremert benefits Payments to defined contrltxrtlon reurement benefft ¥e dtsrged a$ an &yn8e as they fall due. The cost of prov1dlng ténefits under defined benefit plan3 k8 detemiined 8ep8r8W for ea( pkn using lh8 projerted unit cxedit method, and is bas8d on 2cluarial advi The chaffje in the n8t deffnad benefft Ilabiity arrsK)g from employe8 ser%rfc6 during th& yaw is recognised as an employe8 cosL The cost of plan introdLECtnns. bènefft changes, settlernents aJyJ curtailmerrts are recognlsed as incurred. The net irtterest elenrtt Is detemilned by multhplyN the net defined benefft liabllity by the discount rate. taklng Into account any changes in the defined benefit liabilty duriThJ the pwiod as a reÉull of oJntrtrJulh)n and benefit payments Th net Interest Is rewnrsed ID inc¢Jmo1(expendibn) forlhe year. Remeasurement changes comprlse aduarral gains and I{e5, the effe¢t oflhe agsel ceikng and the relum on the net dethed bene)It liabNIty exduding anounts induded in net interesL The are re¢ognised irmediately in other re(vgni5ed gains and losses in Ihe penod in whlth they occur and are not re[&fied to irr>Jmel (exponditure) In subsequent periods. The net defined bpmarrt pens•Jn asset or liabifty in the balaThx sheet CDmprises the total eath plan of the present value of th8 defid ben8fft 0gation (using a thscount rate basad on hlgh quallty LyJrporate bonds), I the fair value of plan assets out of the obligations a trJ be selued threcty. FWT value is based on arket price infLYmation, in the case of quoted se¢xwities Is the publshed bid FNice. The value of a net pension benefrt asset is hmited lo thfj amcunt that may be COvered eithe( through reduod ¢ontributiOll5 or agreed refund8 from scheme. Crili¢al arcounlng eslknats and Jmonts In the application of the ¢harlt¢s aOnting polldes, Ihe Iwslees are reqUId lo make judgements. estirnaÈs and assumptions atst Ihe carrying amount of assets and lialilitres that are not reathty app3nI from other sources. The estlmates and assaated assumptions are based en htstcrfcal experirE aTKI other ftarS that are eonsldered to be relwdnt, ArtL41 results may differfrom theso estimate5. The eslimates artsl Lndertymig aswmpt$ are reviewed an cfflgoing basis. ReVlOn$ tts accounting esllmales are r8cognised in period in whi the estimate 15 revised wharo the revision affects only that period. In the pariod of the revision and firture periods whgra th8 r8¥ision affts both Jr[ent and future pert(xJs. In¢omo from donatlon8 and legacles UnrestriGtsd Unrestrloted funds funds 2024 2023 Donalions ané gifts 2.308 120,485
ADFERIAD RECOVERY LIMITED NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Incott* from charitablo actl¥nies Total Unrngtrictad Ro8triGted fiinds 2023 Tot41 funds 2024 nds 2024 2024 2023 2023 Community ServiG•s Grarrts & Contratxs Incorne 13.949,769 75.792 14.IT25,561 14.804A45 350,954 354.CHO 43.480 14.847,925 554,040 Roidentlal Setvi¢es Residents In¢om• Grants & C¢nlrads Other Income 1.420.595 7.8r2.751 56.235 1.420.595 751.358 8.624,109 56.235 1267,000 7,422.803 219,568 1.267, 914.734 8,337.537 219.568 23.$50.304 827,150 24.477.454 24.267.856 958,214 25,226,070 Perfomiance related grants anatystt Communfty Rosklential Totsl Community ResklentL Total 2024 2024 2023 2023 2023 WeL8h Government ProbatK)naryJPrlson 3339.995 3.339.995 376.291 376.294 878,483 878,483 958.128 9S8.126 Locailurtilary Authorities 5.707.890 8.449,176 11157. 2215,039 1.248,461 3.563.500 5.815.837 4,309,08S 10,124,922 2,467.277 1,956.405 4,423.682 2,838.3S6 2,838,396 2.391.995 1,954,047 4.346,IX2 FO 1.784.154 805A72 2.589.626 14.025,561 8,503.109 22.528.670 14.847.925 8,219.537 23,067,462 Inc¢xn¢ frnm Invostménts Unrestrtctsd Unregtrtctod funds funds 2024 2023 Bank interest Net interést on dehJ¢d benefit penwn stheme 129.292 51,n5 1,000 159.292 52.785 -29-
ADFERIAD RECOVERY UMITED NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Expendirn on Charftable actmtles Cormnunity Residenti SeThk¢$ SeThices 2024 2024 Totsl ConnIty Re8ld8ntlal Total 2024 2023 2023 2023 Direct Costs Stsff $ts Depreciatb)n and Impaiment Telephone & mobll8s Reuuitinent advertising Accvmmodation and propety Client Gosts and treatrnent SuLrontracl services Other direct (yjsts Staff training Travd & subsi81en staff clothing T£rnporary agency staff 8.037.839 4,836.754 12.874.593 7.774,29] 4,524.739 12.299.029 52,370 139,343 36.149 163,3*1 52,5fJ 17,686 215,760 191,866 53,834 42.764 127.091 45.C41 137.126 45.945 24,990 179,890 173,036 70,031 661.986 1.438257 2,100243 706.274 2239,906 2.946.180 173.245 1.855.092 38,029 67,255 478.138 1.862 102 308,341 481,586 356.852 2,211,9U 28.080 66.109 134.836 1.460.359 48,452 297,896 432.732 483.536 1.943.895 33.149 81.801 10.354 75.710 461.W2 245,325 706,917 1,314 8,253 9,567 20,821 1,137.406 1,158,227 294.787 3,931 675.681 772.Y25 675.7&3 11,541.410 8,182,990 19.724.4 10.888,190 9.188,625 20,Q76,815 Share of 8UPPOrt and govornanc8 costs Isee nolB 7) Supwrt 2220.483 1.349.115 3,$69. Govemance 284.750 171,348 456.098 2,718,559 1,614,735 4,333,294 Y4,707 200.624 545,331 14.046,643 9.703,453 23.7X),096 13.951.456 11.003.984 24.956.440 Analysls by tund Unrestrided funds Restricted funds 13,951423 9.035,417 22.986.840 13.890,614 10.188.4B1 24,079,095 95,220 688.036 763256 815.&)3 876,345 14.046,e43 9.703.453 23.750.098 13.951.456 11,003,984 24,955.440
ADFERIAD RECOVERY LIMITED NOTES TO THE FINANCIAL STATEMENTS {coKfiNUED) FOR THE YEAR ENDED 31 MARCH 2024 Support costs alocal•d to a¢tivilio¥ Communlty R8sldontJal Sorvicas Sthvi¢¢s 2024 2024 Totsl Totsl 2024 20Z3 Slaff costs Depredall¢n and protlt on dlsposal of assets Telephone & mobiles Advértlsi19 LegaF and professional Accomodatron & Fyopwty Employee benefits Staff traini Travel & subswten¢e RLYruitment adlis[ng Donation other SUFPQrt costs Govemanc8 1.106.c8 (104.141> 109246 81.071 218.411 668.075 11.454 24,870 46,851 665,574 {62.666) 65,738 48,785 123,639 402,012 6,893 14,965 28,192 1.771,642 (1S6,807) 174.984 129.806 342.050 1,070,087 18.347 39,835 75.lJ43 3,819 2,237,884 163.245 76,113 301,489 1,255,377 17,602 20.893 104,892 33,651 70,OC(I 8.970 545.331 69,138 284.750 41,604 171,348 110.742 456.098 2.518,177 1,507.519 4.025.696 4.878,625 2024 2023 Gcvernanco costs compri. Staff wsts Auditor5, remur)eraii(yn 435.098 21,0(YJ 524,411 20,920 456,098 54S,331 Net movement fin funds 2024 2023 Thé net movement in funds is stated after charg19dttIng). Deprec[c of awned tangib fixed a55els Proffl on dlspasa of tangible fixed assets 331,534 (282.581) 275,th0 (52.372) e of the truste85 lor any conneded with Ihem) recep4ed any remuneration or benefits from thé i*Jarity during the year. 31
ADFERIAD RECOVERY LIMITED NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 10 Employoes The average rnonthiy number of ernOyeeS duiing Ihe year was.. 2024 Number 2023 Number Support stsff Governae {indLKlin9 Chief Offws) 646 Tolal Employment costs 2024 2023 Wages and sakries Sood seojrity costs Other pension (s 13.576. 13.499,071 1.093.715 1,143,984 411.012 418,269 15.081.333 15,081,324 R9dUranI and lefrnlrAtion Krayments totallrng £11,740 [2023." £S4,893> were made In Ihè reportirYJ period. The number of emptoyegs whose annual remuneratpjn was rn0 than £GO.000 is as follows: 2Q24 Number 2023 Number £60.ty)1- £70.QOO £70.001- £80.000 £90.001- £100.orxi Remuneratlon of k•y management l$Onn Thé remuneration of key managernent personnel as follchvs: 2023 Aggregate vjmpensatlon 459,721 469.128 11 Taxatlon The charity is exempt fr(yn laxation on its a*ivibes ts9CaLe all Its incom8 is appfied for tharitabk purposes,
ADFERIAD RECOVERY LIMITED NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 AIARCH 2024 12 Tangiblg fixed gets Fveehojtt JDnd and buThlllws Pknnt and qquiprynt hleles Al 1 Apnl 2023 Additions Disposals 8.138.693 341.1)JO (1216.th]o) 567.936 531.757 9.238.386 57.400 174.193 572,593 (33.840) (20.515) (1,270,354 At 31 March 2tf24 7.263,893 591.456 e85,435 8.540,624 ¢lallon and Impalrnwnt At 1 AprTh 2023 Deprebyation Ched kn the year Ellmlnated In resFec of dispo¥aLs $23,814 151,149 (ff2,5581 186.420 240,821 56.132 124,253 (11.61n 122,1821 930,855 331,534 (96.357> At 31 March 2024 612,205 210.935 342,892 1,186,Q32 Carrylrvj amount At31 Marth 2024 6.651.488 380.561 342,543 7,374.592 At 31 Mah 2023 7.615,079 401 18 290,936 8.3Q7,531 13 Fixed asset inve8tm•nts Other Inv2stm8nts C•sl or valuafjon At 1 April 2023 & 31 March 2024 Canylng amount Al 31 March 2024 At 31 Msreh 2023 2024 2023 Olher investments corrpiise: Notos Invéstments in subsidraries -33-
ADFERIAD RECOVERY UMITED NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 14 Debtors 2024 2023 Amounts lalling due wlthln orn yoar. TraJ8 debt5 Amounts owed by fell¢MT group undertakings Other debto Prepayments 3nd accrued incorne 3.280,568 70,018 27,658 734.611 3,350.138 70,018 9,918 806,136 4.112.855 4,236,210 15 Loans and overdrafts 2024 2023 Other loans 615.292 1,196,360 Payable wthin one year Payable after e year 158,ryJO 457292 1.196,360 The lonwmi loans are secured by fad tharges on prDpety owned by the charity. 16 Grndltors: amounts falling du• wknln one year 2024 2023 Borrcwlngs Other texalion and social geIlty Trade cre(titors Other credltor8 ActrLpls and d8ferr8d income 158,000 263,669 271267 789.300 170.046 4.843.412 97,220 5.703,752 6.811.587 5,874.025 17 Crerfrtorg: amounts falllng du• after morn than on• year 2024 2023 Borrowings 457.292 1,196,36 18 Provlslons for Ilabllits 2024 2023 794,037 948,0
ADFERIAD RECOVERY LIMITED NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 (Contlnued) 2023 18 Pyovlslom for Ilabllltlos 2024 At 1 Ap 2023 Add.01 probian5 in the y8ar Rer$s1 of provisbn 246,037 (400,000) At 31 March 2024 794,037 The charity has t#Jth legal and tx>n3trtKtive Db1igabJ exi3tÉng at Ihe year end to provide a safe environment for rts dients VIng fn jupported aL>Jynmodalion rPsidenal untts and for its thnts receMn9 on site support. These ot4igat1cS are cortained within Servi (x)ntracls and urKler th8 I5 of lenant repalrlng teases. As such, the tharity makes pr¢Afj¥lons for the estimaled $t of onsLYlng that these obh3ations are met. Vthere olher obtigation$ are ¢Ctained within fvndlrvJ agr8empJrfs which the chlty has no reastic attem8tive Ixrt to fijmll, are m*le for the estlmat8d QJSL 19 Rotirnrn•nt l]énèfft xhem 2024 2023 Charge to profft or loss in resped of defjnwj buIl0n sthemes 403,012 409.289 The charity operates a defjned contribub.on per SMe for all quafylng employee& The assets of the scheme are held separatdy from those of Ihe thwity wi an independenlly adMiniSted fvnd. D•flnod benollt schom The charity 0rateS a funded dthed beneft stheme providwvJ beneffts Lw8d on final remuneration arNJ meMbeIP peiiod. The assets of the stheme are hekl separately fr1 tfK)se of the tharty. CAIS 51aff memws of GYnedd PensvJn Fund. conbutk>ns are thar9ed to Ihe SOFA 60 as to spread the cost of pensions over the emptys, V4¥Jrting Kves lISt wtth th8 fijnd. Hymans Rcbertson arn a qualified indep8ndent acluary have Garriwj out the annual Interlm valuatbn as et 31 March 2024. Key as8ump¢ions 21J24 2023 sojunt rat• Exped&J rai8 of incr8a88 of pen5w)ns in payment ExFeded rate of salary incws85 4.OQYo 2.80• 3.W 4.75% 3.OIYA 3.50%
ADFERIAD RECOVERY LIMITED NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR ThE YEAR ENDED 31 MARCH 2024 9 RireMent benefrt Schemes (Contknued AlortalRy a&wmplions The assumed lrfe expedations relirement al age 65 arn: 2023 Year8 Yearn Retiring today - Male$ - Female3 214 24.7 24.9 Retiring in 20 years - Males - Femalqs 21.3 21.4 Amounts recognised in the pmfft andloss a¢nt costlIOmej.' 2024 2023 Current seNice (x>st Net interest on defined liablty1(asS@l) 14,Ck)D po,(Ko} 30.rJOO {1,000) Tatrdl coslW(inu)me) (16,000) 29.000 Amounts rocofvd in otherconyBh8nsiv& inoom8 Coslrfincomel.. 2024 2023 Actual relum on stheme assets Less.. calculated irrteresl element (431,0(YJ) 182.000 106,000 109,000 on scheme assets exduding intwest inc8 Actuarial ¢hanges r8l¥ied to obligation8 Other gains and losses (249,000) {36.IxiI) 2.iyJ) 215.000 {824,000) 653,CMJO Total ¢¢ts The amounts induded in the balance sheet arising from Ihe tharftys obligations in respect of dofined benefit plans are as folk)ws.' 2024 2023 Liabiliknesl(assets)'. Present value of defined benefit obligions Falr value of plan assets 3.257,(Xio 3,238,000 {4,217,1)JQl (3,891.000) Surplus in scheme {960.0001 (653.000) Rgstriction on hOme assets 939,000 653,000 Totsl 1asset)Irb1lfy recognssed (21,1>
ADFERIAD RECOVERY UMITED NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 19 Retlrement bèthefit sth•n Icontinued) Z024 Movements in Ihe Esent Val oldefined benèfit OtIOnS Liablities at 1 Ap1 223 Current service LUt Beneffts paid Contrlbutions from scheme members Athiarlal gaKIs ¥1 bjsses Interest Cost 3,238,1))o 14,000 (114,000> (36,000) 152,OQO At 31 Marth 2024 3.257,000 The defined benefit obligolions arise from plans whv are wholty or pdy funde 2024 Movenrents in the falrv*uo olplan afsets Fair value of assets at 1 Aprfl 2023 Interest inccffle Return on plan assets (exduding amounts irded in Mt Intereso Benefits paid Contnbutions by the employer Ccntrlbutions by stheme members 3,891,0( 182,000 249.000 (114,CrfJO) 6,000 3.000 At 31 March 2024 4.217,Q)O The actual relum on plan assets was £431.000 (2023- £106,{j). 2024 2023 Fair value ofptsn 88sets Private Equity Real Estate Investment Funds and Untt Trusts Cash and Cash Equivalents 221.100 292.(1 3.649.600 54,300 245,1300 320.700 3,313,2iXI 12.100 4.217.000 3.891.000 -37-
ADFERIAD RECOVERY UMITED NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 20 R95trictod fund5 The reslrided fyrth of th8 tharty comprtse the unexpended balances of donation8 and grants held trust subjéct to specific conditions by donors as TO how they may ba wd. At1 Incomlng ReUrceS Transfers At 31 Mar¢h 2023 resource8 expended 2024 Capital granls SMAT Funded Centre Communty Funded Dawn Centre CAMRE Bursary FundlAPB WCADA Capital Grants Ganble Aware Residential Unlts 524.083 42,977 121.1)Xl (12.944) (2.308) 632,139 41.823 1.154 136.823 138.726 874.925 (9.622) (13,463) (18.769) 4.811 132.012 125,263 858,156 7Cfj.150 (7L,150> 1.717.534 827.150 (763.2 5.965 1,787.393 Proviowo year. At 1 Aprll Incomtng Resources regourwJ expended TTaTr5feKs At 31 Uarch 2Q23 Capital grants SMAT Funded Dawn Centre Cmimunity Fufkded Dawn Centre CAMRE Bursary FundlAPB WCADA Caprfal Grapts Gamblo Aware Residential UDits 415.849 44,130 118,( {g,766) 1.153 524,083 42.977 {2,3C6) 141,634 144.160 893,694 (9.622) (5.434) (18.769) 4.811 136,823 138.72e 874.9 840214 (840.214) 1.639.467 958214 (876,345) {3,802) 1,717.534 38-
ADFERIAD RECOVEFU UMITED NOTES TO THE FINANCIAL STATEMEpirs (coKriNUED> FOR THE YEAR ENDED 31 MARCH 2024 (Continuad) Pwpow of tho Rostrlcted Fund Capital granls are grants recei1 for th8 of restrKtid capstal expendilure. The fund 18 being reded by an arwwal deF)reciation charge, Comm Funded D The Bl9 Lotterls Conynuniiy FurKS. finan¢¢£l the nfU1$hm•tt of the DAVN Centre. coh¥ Bay duftng 2Q01hJ2. The 10 year evaluation has been completed. TP ftmd is being r8ducd by an annual depreci&tiO charge on the refurbishMit cosL MAT Fun Conwy SMAT fur,ded an extenslon to tr¢ Dawn Centre and muckn needed repair to the basement- whirji •rd5 rAmpleted in June 2010. This fund is belng reded by an anrAl depwiation tharge. Bursa The NCth Wates Probalion knd was in March 21103 for the fvture befft of Probaiion cl8nts. From this. a bursary stjleme for eX-offder clients was ueatsd In 2(lJ9. The $the ams to pio¥ide fundlng for aCCessw Irakbkng and @ducalion. Since commetvxment the fLffid ha$ dlsl)ursed approxinately £210,000 to dients se8king astae. EADA Ca ital Grant Fund8 recved from Welsh Govemment kn WCAOA for purthase of charity prwises and property lea$e. Depreciation Is charged agar1 thi5 fund t)n an annual basls. ble sbjentia Funds were receNed for the purposes vf pro¥fjdin9 reSidlIa1 rehaknlitation for as6 gambtlng rekled harrns. Certain properles by the (*arity are suw to a lien in favwr of the Ibklsh Minislers Shou the kYopeTty be ¥okl. 21 Unr¢5tri¢ted funds The unrestrthd thnds of the charty MpriSe the unexpended ba1ce6 af dOnati{S and grants whith are not subjecl to specific coNfftK)ns by donors and grantors a5 to h(FW ttrw may be used. The8e Induqle designated fvndsmthith have been Sel aslde out of Lmrestrl¢Xed (d$ ty the trustees for speoiffic purposes. At 1 Aprfl Incornlng Ra8ourcoS 2023 r•sourco experA•d TTrnsfers Gains and At 31 Mah lo$$es 2024 Genera funds Penslon fun 7,S82,$46 23.901.904 (21008.840) (5,963) 8,469,645 21,000 (1,000) 7,582X6 23.901,4 (21986.840) (5.965) (1.ThXI) 8,49Q,645 Prev10 year. At 1 Aprll 2022 a8 reststsd Incamlng R•sources TrnnsfE¥S Galns and At 31 March resourc8s expended 2023 as restated as restat4d as rnslatad General funds Pension fund 7.218.479 52.000 24.441,126 f24.071.095) (8.OL (s,} 7.582,$46 (44.CrfJO) 7270.479 24,441,126 r24.079.055) {5.964) {44.000) 7,582.546
ADFERIAD RECOVERY LIMrrED NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 22 Analysis of not ass•ts belween fund> Total funds 2024 2024 At 31 March 20X. Tangible assets Inveslmefits Cwrent al{fi8b1l1l[0S> Long term frabwrties P$7n$ and pgn8ions 5,712,482 1.682.130 7.374,592 4,008,510 (457.292) 1773.03n 125253 4,133,773 (457,292} ITT3,037) e.490.645 1.787.393 10.278,038 Unrestrithd Restrlcted funds fund8 ag TOgtstsd ag restatsd as restatsd 202$ 2023 2023 Total At 31 March 2023: Tangibl? assets Inveslments Current 8ssetsl(IlablliUes> Long terni liabtieS ProvismS and pensions 8.728.723 f .$78.808 8.307.531 2,998.181 (1,196.360) {948.000) 138,726 3,136.907 (1.196,360) (948,000} 7,582.546 1.717,534 9.30D.080 23 Operatin918ase commitinents Lessee At the r6porting end datè thè charity P.ad outstanding o)mmitments for fL*Lre minimum lease paaTrts und8f non-cancellable Operati leases, which fai due as f(Atows: 2024 lthin one year 8ehveen two and five years 255.089 920,917 2.339 484,517 1,176.006 720,256 Relatsd party transactions
ADFERIAD RECOVERY LIMITED NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 24 Rolatsd party transactions (Continued) Trangaotion$ Y4ith related parttes During the year the tharity enlered into the frJIloryng trarthk)ns w5th related pt. Sale of good8 2024 Pur¢ha8e al goods 2D24 2023 2023 CAIS So¢i81 EntsrIseS Ltd 185,79LI 40,977 41,345 225,722 185,700 40,977 41.345 The net balan due frcffi CAIS Soual Entefprfs8s Ltd at the end ofthe year w8$ £146.357 A historic baLYe of £70.017 (2023: 70,017), due frcrfn CAIS Social Ent8rpri88s Ltd 18 repayable on demand. However. the balance fK)l expected lo be repaid Ythin 12 months. 25 Subsldlarles These finandal StateMts are separate dBrity financial slaternents forAdferiad R80)very timi£ed. Details of the thaiitys subsKliaries at 31 March 2024 ara as fofrtws: Name ol urFdèrtaking Rogistered office Natu ol business Class of % Held shares held Dlrnct Indlrfjct CAiS Srtiel Enterwisas Ud The jSaW Cffgani5ation Ltd Trading subsidiy th)rmant company OTdinary Ordinary 1 LKI.00 100.00 The aggregale capital and reserves and thè result for the year ot subsidiaries exduded frorn )nSOl1daIion was as fdlowg: Namé of undertaking Proflli(L098) Capltal and CAIS Social Enterprises Ltd 3.T11 (78.053) -41-
ADFERIAD RECOVERY LIMITED NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 26 Cash 9onornt•d from operndons 2024 2023 as rnstatÉd sU[u$ for the yeai 978.958 434,134 Adiustrnents for. Investment Income recA)gnised in statement of finarNial activitieg Gain on disposal of langible fixed assets Depreciatijn and Impaimient of tangible fixed assets Drference betpmeen perlan charge and cash cOntrib[onS (129,22) (282,581) 331.534 (22,OQOI (51,785> (52,3r21 275,660 Movements In workiTVJ capita: Decreasel(incx8a58} in debtors Increasel{decrease) in credtlors Increasel(d8rsease) in provisions 123,355 779,562 (153,963) {569,9SO> (1.217,619) 22,3C Cash generated frornl(absorbed by) operations 1.K2S.573 (1.151,626) 27 Analysi5 of changos in n•t funds At I AK*II 2D2J Gash 110At31 Mareh 2rJ24 Cash at bankand in 4,774,722 2.057,783 6,832.505 Loans falllng due wlthln ¢)ne year Loans falling due 0fter more than one year (158,LNXI) 739,068 (158,1)JO) (457292) (1.196,360) 3.578,362 2.638,851 S217213 18 Pri(ar period adjustmènt Change8 to the ljalanco sh¢et At 31 March 2023 AS prnVktfy Adjustmant As r88tated rOrted CrÈditors due after one year Deferred income Provjsions for Ilabllltles Pension obligations (524.083) 524,083 653,IXJO (653.000) Nat assels 9,428,997 (128,91 n 9,3CQ,080 -42-
ADFERIAD RECOVERY LIMITED NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 AIARCH 2024 28 Prfor porfod adlu8tmert Icontlnuedl At 31 M•rch 2023 As piwlousty Adjwtmont As Ye•taied roportod Capital funds Intx)me funds Rastridad ftjnds Unrestricted funds 1.193.451 8.235,546 524.083 (653.0 1.717.S34 7.582,S46 Total oquity 9,428,997 (128,91n 9,300,08Q The pre¥rfousty re¢ogni5ed wiital grrts as deferr income and released the inryjne h line the annual deweclthn tharge cn the various assets. Awbjr perir¥J ad1ustrne has been put throwjh to recIasfy deferrad PAtal grant ty iKomo in line with fv Charilies SORP (FRS 11Y2). The charity Woc4pates In thè Gv4ynedd Pensk¥n Fun& whtth is part of the Local Govert)ment Pension Scheme. Avakwlty)n of thè scheme 15 prepared by the s(eme acluary each year vthith provldes the financial infmation ts dus1On in the tharit$ finaThiai statsmellts. At the pre10$ year end ther8 was a Signthcant inuease in the fair waluè of the thrity's nat p8nston fund asset Under the Charits8 SORP {FRS 102) the vae of the net pen&on fund asset is m[ted to the amount thal may be re(x>vered either throtjgh reduced contributKtns or agreed refunds from the sthem8. The economi¢ bènef available 85 a redudion in future Mntrfbuticds as at 31 Marc 21r24 has been cal418 by the stheme Xuary as £2I,Lx. In addition. there Is cunenty rn poliry in pl to make refunds from th8 schame. As such the fair value of the schen asset Shou be written down to Ihe amount rewverabJE through redLKed fthure ntributi8 only. As at 31 Flarth 2023 thls has Len estknatsd as £0 and a prlor ytcd alustsnent has bavn put throu to write the fund asset to £0 at that de.