Andover Trustees annual report 2023-24 . rfjii. Charity registration number 1039094 Company registration number 2935549 **ANDOVER MIND (A company limited by guarantee)** ## **Report of the Board of Trustees for the year ended 31st March 2024** The Executive Committee, who are trustees of the charity for the purposes of the Charities Act and directors of the charity for the purposes of the Companies Act (throughout the accounts collectively referred to as the executive committee); present their report and the audited financial statements for the year ended 31[st] March 2024. ## **Reference and Administrative Information** Charity Name: Andover Mind Charity Registration number: 1039094 Company Registration number: 2935549 Operational Address: Arcade House Westbrook Close South Street Andover SP10 2BN Web: www.andovermind.org.uk Registered Office c/o Knight Goodhead Chartered Accountants 7 Bournemouth Road Eastleigh SO53 3DA **Board of Trustees (Executive Committee)** Judith Davey-Cole Chair James Brown Vice Chair Tim Foy Treasurer Lara Pletcher Trustee Robin Taylor Trustee Rebecca Perrin Trustee (resigned 7 August 2023) Sarah Oakley Trustee (resigned 12 May 2024) Iris Stevens Trustee (resigned 1 June 2023) Jonathan Wade Trustee (resigned 15 August 2023) Leanne Parmenter Trustee (appointed 17 May 2024, resigned 25 November 2024) Kim Lund Trustee (appointed 17 May 2024, resigned 16 August 2024) Alannah Carrott Trustee (appointed 17 May 2024, resigned 27 August 2024) 2 **ANDOVER MIND (A company limited by guarantee)** ## **Management team** Jody Phelvin Judy Walker Helen Mothersole Barbara Allen Francesca May Lisa Langman Louise Ellison Laura Mouzouris-Lodge Katie Gray Debbie Nicholls Chief executive officer (resigned July 2024) Interim CEO (Sept 2023 to April 2024) Head of wellbeing services Head of ICS transformation and development HR manager Head of business development and resources Marketing and communications manager Head of countywide operations Primary care manager Finance manager ## **Auditors** Knight Goodhead Limited 7 Bournemouth Road Eastleigh SO53 3DA ## **Bankers** NatWest Bank Plc, 21 Chantry Way, Andover, Hants SP10 1LL Santander, Bridle Road, Bootle, Merseyside, L30 4GB ## **Structure, governance and management** ## Governing document The organisation is a charitable company limited by guarantee, incorporated on 3rd June 1994 and registered as a charity on 3rd October 1986. The company was established under a Memorandum of Association which established the objects and powers of the charitable company and is governed under its Articles of Association. In the event of the company being wound up members are required to contribute an amount not exceeding £1.00 per member. ## Recruitment and Appointment of Executive Committee The articles are known as members of the committee. Under the requirements of the Memorandum and Articles of Association the members of the committee are elected to serve for a period of three years after which they must be re-elected at the next Annual General Meeting. All members of the Executive Committee retire by rotation and, being eligible, may offer themselves for reelection. It is a requirement of our Articles of Association that at least two members of the committee should be, or have been, users of mental health services. The Executive Committee is keen to ensure that this requirement is met and that the views and ideas of service users are represented on the committee. 3 **ANDOVER MIND (A company limited by guarantee)** Business experience, HR and leadership skills are represented on the committee. In an effort to maintain this broad skill mix, members of the committee are requested to provide a list of their skills and in the event of particular skills being lost due to retirements, we will then advertise locally for new members. We also approach suitable individuals to offer themselves for election to the committee; which has proved successful. There is a formal interview process. ## Trustee Induction and Training Trustees may already be familiar with the practical work of the charity as they are encouraged to shadow in various capacities. In January 2024, following advertisements, interviews were held with a number of potential trustees, which resulted in three being appointed, to be ratified at the Annual General Meeting in December 2024. There is a robust onboarding process including a National Mind induction and internal induction, allowing time for prospective trustees to cover all aspects of Andover Mind services. An Induction pack is available drawn from the various Charity Commission publications signposted through the and Articles, the latest financial statements, recent executive meeting minutes and relevant policies and procedures etc. Additionally, all trustees are encouraged to attend training sessions, to familiarise themselves with the charity and the context within which it operates. Training opportunities are selected to meet the needs of individuals, for example, accounts, finances and budgeting, recruitment and training. Trustees have attended training courses, namely Charity Finance Strategy, Strategic Planning and Trustee Induction and Refresher courses. The recruitment and induction process was revised in January 2024 and will be kept under review to ensure it ## Risk & Crisis Management The Executive Committee has further reviewed the major risks to which the charity is exposed and the trustees have an approved Risk-Register that includes Crisis-Management, which is regularly updated. To further protect Committee focussing on Finance, Risk and Audit takes the lead in monitoring potential risks to the organisation. Where appropriate, systems and procedures have been established to mitigate the risks that the charity faces. External risks to funding continue to be monitored by an executive committee sub-group and the management team. They aim to identify a wide range of sources of sustainable funding from public and corporate sectors; they also explore the viability of fundraising events in order to bring together a strategic funding plan. Internal procedures are in place to minimise risk in relation to the handling of financial matters and the authorisation of transactions and contracts. Procedures are in place to ensure compliance with Health and Safety regulations relating to the safety of service users, employees, volunteers and visitors to the centres. 4 **ANDOVER MIND (A company limited by guarantee)** The service contracts currently in place specify standards in all areas of work which are designed to minimise risk and provide safe professional services to clients and a safe working environment for employees and volunteers. We endeavour to keep ourselves abreast of all current and future government guidelines and standards. Services are submitted to external scrutiny against these standards every three years, in order to retain affiliation. ## Organisational Structure Andover Mind can have an Executive Committee of up to 15 members who meet quarterly and are responsible for the strategic direction and governance of the Charity. The committee ideally has members from a variety of professional backgrounds relevant to the work of the charity. The Chief Executive attends the committee but has no voting rights. The Chief Executive, who reports to the Chair, is responsible for delivering the vision and strategy of the charity. Additionally, the Chief Executive undertakes supervision of the Senior Leadership Team employees, ensuring that the team continues to develop their skills and work in line with good practice. There are designated senior employees given authority to deputise the day-to-day management, in the absence of the Chief Executive, coordinating closely with the trustees on any urgent matters. ## Related Parties and Communication The charity endeavours to review and update its Business Plan every three years; this plan sets out the mission statement, aims & objectives of the charity. The plan identifies the need to work in partnership across local stakeholders. The Chief Executive Officer and Senior Leadership Team of the charity attends key strategic meetings across all service areas. Our contract monitoring meetings report back to Hampshire County Council and the Integrated Care Board, reviewing progress of work agreed in the various service contracts. We continue to promote our work across local communities in Hampshire raising the profile of the charity, recognising the importance of strengthening relationships with potential corporate funders. ## Objectives and Activities ## mission is: To empower anyone with or at risk of experiencing a mental health issue and all carers to access the right advice, information and support. We campaign to improve services, raise awareness and promote understanding. public benefit. The benefit we aim to provide to our service users is the focus of our Mission above. 5 **ANDOVER MIND (A company limited by guarantee)** ## **Our Strategic Objectives are:** - To be at the forefront in educating and influencing communities and partners about Mental Health through collaboration and co-production. - To understand the mental health needs of our communities and how we can best support them. To apply the principles of continuous improvement in everything we do. - To develop and maintain the necessary infrastructure to deliver innovative and effective services. To increase unrestricted income from trading, fundraising, legacies and donations. ## **Our values are:** **Open** We reach out to anyone who needs us. **Responsive** - We listen, we act. **Together** - **Independent** - We speak out fearlessly. **Unstoppable** - We never give up. ## A note from the Chair Andover Mind has had another strong year, and the Board of Trustees is proud that the services we've provided for people in Andover and across Hampshire have had such a positive impact on people's lives. We'd like to thank our staff for all their hard work in achieving these great outcomes, and we would also like to thank all our volunteers who give their time so generously and for their sense of community service - helping staff to make things better for others. Looking ahead, the Board of Trustees does have some concerns about the external environment for charities and has identified' that there might be difficult times ahead as the pressure on government funding continues to bite and budgets are shrinking. We have already seen the impact of this on other charities, and are actively exploring how to best manage the risks that may potentially materialise over the next few years. ## Achievements and Performance The main activities of the charity are the provision of services. Wellbeing and Primary Care Services and the Safe Haven services that support people in mental health crisis. -17. Promotional activity continued to reduce the stigma to mental health and raise mental health awareness within our communities. We also run a furniture recycli volunteer within the project which includes through its peer support help with combating loneliness and isolation. A significant achievement was Mind Quality Mark (MQM) accreditation. To maintain our affiliation to Mind, affiliation to National Mind includes submitting to an accreditation process every three years which assesses against quality standards covering governance and service delivery. -site interviews in who they were unable to meet. 6 **ANDOVER MIND (A company limited by guarantee)** The assessment noted Andover Mind excelled in many areas, and particular areas of strengths they highlighted were: Effective services The number of stories of personal growth and outcomes shared during the MQM review are a testament to how effective the services of Andover Mind are. People feel listened to and their needs addressed, have opportunities to consider peer support or volunteering at times appropriate to their journey. The variety of services available and the comprehensive partnership with other agencies means that nobody is left without support. People Mind bring a balance of passion and realism and provide excellent services and know what they need to do in - bring to the day-to- Environment - the Ugly Duckling project has been a celebrated innovation across the Mind Network for many years. Establishment of an environmental group, the considerations in daily discussions and decisions across services and premises, plus projects such as the Garden for Mind that establish positive links for service users with the environment showed ongoing commitment to this aspect of work. Improvement areas included internal communications and the flow of information around the organisation; more use of outputs, outcomes, feedback, and demographic data to inform strategic and business planning; updating of a number of policies and ensuring they address children and young people as service users; creating a realistic Equality, Diversity and Inclusion (EDI) improvement plan based on data analysis, reporting, learning and setting some specific targets; using the newly developed KPI system as a compliance reporting tool for option for remote meetings and revising the quorum. Key improvement actions were completed and progress made so that by mid-March 2024, Andover Mind achieved the MQM. Andover Mind was nominated for a Local Mind Excellence Award in the categories of Effective services, People and Environment. To quote National Mind "this in itself is a cause for celebration though all local Minds have strengths, not all local Minds who complete the MQM process are nominated for the excellence awards" Another significant achievement was establishing the Andover Mind **Garden for Mind.** This arose through an opportunity to collaborate with the John Lewis Partnership (JLP) on a project to design and build a new outdoor space for wellbeing on the Leckford Estate. Primarily used by Andover Mind to deliver a variety of activities for the people who use our services, Garden for Mind was designed to promote wellbeing and mental health, and to be used by other charities and community groups across the Test Valley. Libby Hilling, who joined the organisation on a six month secondment funded by the JLP Golden Jubilee Trust, led the project. Bringing valuable networking and business development skills and energy, Libby orchestrated generous financial backing from Simplyhealth who donated £25,000 to get the project off the ground, and engaged Triagg as the principal contractor to provide the primary earthworks and civil engineering. Donations and grants were also received from Stannah Lifts, Co-operative Group, Asda, KOcycle and Natural England totalling £9,100. 7 **ANDOVER MIND (A company limited by guarantee)** Fundraising efforts included a successful Prize Draw, with the top prize of a weekend in a motorhome donated by Abacus Hire, and a Quiz Night hosted by Andover Golf Club. Both events were well-supported, raising a total of £6,650 to help cover the costs of tools, plants, and ongoing maintenance. Additionally, thanks to Libby we have received donations from community fundraisers, and local businesses who chose Andover Mind as their charity of the year, totalling £3,772. The total expenditure on the project so far is £19,784 with over 60 organisations generously donating materials, time and expertise, or offering a significant discount, saving us an incredible amount of money. Garden for Mind has been testament to the power of collaboration and community, working together with purpose, to provide a safe space for people to connect with nature, learn new skills, and enjoy the therapeutic benefits of gardening. It is also providing many opportunities for volunteers from the wider communities to get involved and has been supported by a broad range of business, who would not have otherwise engaged with the organisation, had it not been for the unique nature of this project. Collaboration with Sparsholt College provided educational and practical support, with horticulture students hands-on experience in a community with maintenance and learning new skills. The future includes a programme of activities to enable beneficiaries of Andover Mind to benefit from green therapy, with a regular gardening group, art and mindfulness in the garden and volunteering days. When not in use, the Garden for Mind will be open to the public as a community asset, further raising the profile of Andover Mind. ## **Our People** Andover Mind is nothing, and can achieve nothing, without its people. As the Mind Quality Mark assessment showed, our people are passionate about our cause and go the extra mile. As at the end of March 2024, we had 132 employees. There were 101 volunteers, including our Board of Trustees, in the areas of wellbeing, reception/admin, counselling, CSDA and Ugly Duckling. ## **Services** Service user and carer feedback is a requirement within all our commissioned contracts. This is achieved by means of focus groups, service user audits, face-to-face interviews, as appropriate to each service user group. We also conduct audits on feedback and satisfaction from stakeholder groups. The contact management system Charity Log has continued to enable us to measure our outcomes against the service specification report on service data and activity in reports to commissioners of our services. During the reporting period the organisation saw an 11% increase in the number of service users and carers accessing our services due to new contracted services and an increase in demand. 8 **ANDOVER MIND (A company limited by guarantee)** The reporting data on numbers of service users and Carers accessing the following services: Carer Support and Dementia Advice - 6,738 Wellbeing services - 2,086 Safe Havens - 2,583 Be You - 70 Primary care mental health service - total number of appointments - 15,005 SMI Health Checks - 169 ## **Wellbeing service** Hart and Hampshire wide. Andover Mind has wellbeing centres in Andover, Basingstoke and Farnborough as well as providing outreach in surrounding areas. Commissioned by Hampshire County Council (HCC), Public Health, Hampshire and Isle of Wight ICB and Frimley ICB. The Wellbeing service employees provide support to people with varying degrees of mental-health illness. The referral pathway to access Wellbeing services are through several routes:- self referral, primary care and specialist mental health services. Our aim is to support people to achieve recovery according to their own individual needs via 1-1 Support, courses, group work and Peer support. We help them maintain their successes and build on them, so that they can fulfil their hopes and achieve their potential. 2,086 service users accessed the wellbeing service in this time period. HCC commenced their public consultation in June 2023, proposing to cut its full funding contribution to the wellbeing contract due to pressures on its budgets. Service user feedback following the HCC survey shared: Basingstoke. From starting with 1- growth, taking a big step to then move on to all the group's that (Andover) Mind offer. There is Support in every amazing, the support, guidance and understanding of mental health, different issues, subject's are never to much. They go above and beyond and always make sure we are all ok, there is no other service that can ## **SMI Health Checks** The service is commissioned by Hampshire and Isle of Wight ICB and conducts annual physical health checks for patients on the Serious Mental Illness (SMI) register on behalf of GP surgeries in North and Mid Hampshire. 169 Health Checks were completed in 2023-2024. Patient feedback: amazing. They talked about all the support I need. They asked me lots of questions regarding my lifestyle and helped me realise the problems I have and the way I can solve them. They both were very kind, caring and easy to talk to. This is an amazing programme to offer and I for one am pleased to be a 9 **ANDOVER MIND (A company limited by guarantee)** ## Feedback from GP surgery: with. It was helpful to have the people who were going to be doing the review contacting the patients; they had the knowledge to explain the procedure and established a relationship before the appointment started. We feel you both offered the practice and patients ## **Primary Care services** Working within the primary care setting, our employees provide assessment, triage, advice and information, signposting and referral appointments to patients referred through their GP surgery. Employees are part of a wider PCN (Primary Care Network) mental health team which includes input from professionals such as GP clinical leads, psychologists, psychiatrists and nurses. One service is commissioned by Hampshire and Isle of Wight ICB. Our employees include Wellbeing Advisors and Peer Support Workers and offered 13,005 appointments in 2023-2024 across Test Valley and Basingstoke. ## Patient feedback: but also shown me how to better myself in ways I never thought were possible, for so many years I really thought it was everyone to help me heal b support you and actually taking on board the support. I will miss my time with the service, I really am so grateful for everything she has done for me. She really has changed my life not just for me but now for my little daughter. Our other service is commissioned by Surrey and Borders NHS Partnership Trust and our employees include Community Connectors and Lived Experience Practitioners. The service conducted 2,000 appointments in 20232024 in Farnborough, Aldershot, Fleet and Yateley. ## Patient feedback: impact in my life. I have received practical, immediate support from someone who could understand my predicament with compassion and empathy. I am incredibly grateful that this service exists. He has been professional, knowledgeable and supportive and I would like to thank him and the team for the support I have ## **Safe Haven Crisis Services** The aim of our Safe Havens is to provide an alternative to attending busy hospital emergency departments. Instead, they offer a calmer and non-clinical environment to adults over 18 experiencing an emotional or mental health crisis enabling them to feel safe and receive confidential and compassionate support. Andover Mind has been a part of the Aldershot Safe Haven since September 2017. This is one of a number of Safe Havens run by Surrey and Borders NHS Partnership Trust (SABP) across NE Hampshire and Surrey, Funded and commissioned by Surrey Heartlands ICB and Frimley ICB. The Aldershot Safe Haven is open every evening, 6-11pm and weekends from 12pm, 365 days a year. Service users can visit the safe Haven in-person an instant virtual appointment. The service supported 1,231 people from April 23- March 24 10 **ANDOVER MIND (A company limited by guarantee)** situated at our Wellbeing centre in Basingstoke, open every evening 6-10pm, 365 days a year. Service users can access the safe Haven in person, via tele The service supported 1,352 people from April 23- March 24 ## Service user feedback: The safe haven has become an essential part of my support network since I first started going in 2021. It is nice to have a non-judgemental, relaxing space where there's always someone to talk to about the problems I face in everyday life and how these impact my mental health. I always feel welcome there and will continue to use concerns. The ## **Carer support and dementia advice service for Hampshire** Our Hampshire wide carer support and dementia advice service for Hampshire supports all adult carers caring for another adult and people with dementia. Commissioned by Hampshire Council and Hampshire & Isle of Wight Integrated Care Board, the service operates on a preventative basis to address the support, information and advice requirements of individuals who are unpaid carer who care for another adult with any illness/condition including young adult carers, and people living with dementia and those with a mild cognitive impairment. On average, 875 people living with dementia and 340 carers received service at any one time. ## Case study: A person in their seventies with mild cognitive impairment and who was a family carer was referred to the service. included carer stress, extra support with family caring responsibilities to enable them to carry on as a carer and respite from the caring role and coping strategies to help improve their wellbeing. support vouchers which Andover Mind has been distributing. The wrap-around approach also prevented the necessity of involvement of Social Services and the NHS in supporting the service user. ## **Adult counselling** Our adult counselling service offers a confidential and non-judgemental space for clients to share their thoughts and feelings and be listened to. Each session is 50 minutes long and takes place in the wellbeing centre in Andover and Basingstoke. This service is for adults over 18. During 2023-2024, 85 clients were supported through this service. 11 **ANDOVER MIND (A company limited by guarantee)** ## Client feedback: the sessions with Helen now I believe that we all need someone to talk to when things get rough and feel not able to manage alone. Helen is a very easy person to talk to. I felt comfortable with her from day one. She is an active listener, and her responses were accurate. Also, she encourages me to think how I feel about every situation to reflect on experiences. Also how to manage, what to think. Before I started the sessions with Helen I was struggling to cope with the stress, anxiety. Sessions help me to change myself from an angry person to more calmer, rationally thinking person. I will try my best to remember all we discuss and practise going forward. And improve ## Counsellor feedback: of matching clients to me with my skills base and capacity was kept in mind. As a volunteer I felt listened to and ## **Vivid Homes wellbeing** Vivid Homes are a leading provider of affordable homes and extensive support services in the south of England. Andover Mind have been providing wellbeing support and signposting/bridging to Vivid customers through the tenancy sustainment team. Service commissioned in March 2023 to cover Test Valley, Basingstoke and Deane and Hart and Rushmoor areas. The service supported 71 people in the year. ## Customer feedback: The Wellbeing Practitioner was really easy to talk to, and a great listener. She also asked relevant questions and made lots of notes in her assessment so I didn't have to repeat things. This support has enabled me to actually leave my house and attend appointments I haven't been able to for years. Although I am still anxious it feels good to be getting a part of my life back. ## **Repair Café** The Repair Cafe is a free community-centred workshop where people can bring along their items that need fixing and then work alongside skilled volunteers to repair them. They can also get help upcycling items or modifying things such as clothing. During this period the Repair Cafe became independent from Andover Mind. ## **Ugly Duckling** This volunteer-led project recycles and upcycles donated furniture, makes new items such as garden furniture, bird, bat and hedgehog boxes from donated wood and also takes on customer commissions. We provide work experience, social networks, occupation and training opportunities for disadvantaged people as well as offering volunteering opportunities that are open to everyone. The project operates from a workshop in East Portway, Andover for 3 days a week. Our pop-up shop in the Chantry Centre in Andover sells the upcycled and madeup items. 42 beneficiaries engaged with the project during 2023-2024. ## Beneficiary feedback: 12 **ANDOVER MIND (A company limited by guarantee)** ## **Be You service** This service supports young people, aged 11-17 in Andover, by giving them a safe space to talk about their feelings, and provide advice, information and support. Participants learn coping skills to help build resilience and maintain their wellbeing. Our drop-in sessions take place at the Andover Wellbeing centre twice a week, along with a weekly music therapy group, that enables young people to express themselves through playing musical instruments. 70 young people were supported through this service during 2023-2024, either attending our drop-ins, face to face or music therapy sessions, each attending the service for 5 sessions or more. Service user feedback: Music therapy service user feedback: ## Parent feedback: daughter has struggled with bereavement this past year, and with her special needs I was struggling to find who could help. Mind immediately stepped in, and were brilliant at engaging her through things she loved to talk about how she was feeling. She finds it hard to communicate with strangers but I was impressed with how much ## **Communications and marketing** During the year, we recruited a digital marketing assistant to enhance our online presence. This led to a 43% increase in Facebook engagement, gaining 250 new followers, with over 4,000 interactions and 592 link clicks. Instagram saw over 2.2k profile visits, while Facebook reached 9.7k, marking a 328% increase, with a 100% increase on link clicks. Overall, our social media reach has grown by over 300% across both platforms. Our communications and marketing manager took the lead on the development of a digital transformation strategy in September 2023. Working closely with HR, we published a new internal communications plan to improve information sharing across the organisation, focusing on sustaining our 'we are one' ethos in a hybrid work environment. This included commencing the development of a new intranet, supported by the National Mind digital team, to provide a centralised platform for employees, regardless of location. Behind the scenes, we initiated plans for a new, improved website. National Mind conducted a scoping exercise and partnered with a third-party agency to offer an affordable web development, hosting, and maintenance service. This new system will include an updated and more intuitive, user-friendly content management system, as well as upgrading the overall design, structure, navigation and search functions to provide a better user experience. We also adopted Canva as a collaborative tool, allowing employees to create branded materials with an approval process, empowering remote teams while maintaining consistency and freeing up the In 2024, Andover Mind supported the inaugural Andover Pride, joining the steering group and playing a key role in the event held on June 22nd, aligning with our Equality, Diversity and Inclusion objectives and engaging with the local LGBTQ+ community. 13 **ANDOVER MIND (A company limited by guarantee)** ## **Income generation** During the year income was generated through grants, community and corporate fundraising, charity of the year partners and in memory donations. We secured two grants for our Ugly Duckling project totalling £4,907 from Hampshire County Council and Test Valley Borough Council. We were supported by lovely people in the local community who all took part in different fundraising challenges such as cycling, walking, running and a skydive. In total they raised over £5,000 between them. The Gumbo Cup golfers supported us again for the 5th year and raised an amazing £3,800. We were chosen as charity of the year by Baker Son & Isherwood, CoolLED and Bluebird Care, collectively raising over £1,500 Our in memory donations raised £3,700 this year through people celebrating the life of a loved one through fundraising. This is an incredible way to remember someone special and leave a lasting legacy in their name. project by sponsoring a six-month secondment to develop the project, which is based at the Waitrose Nursery at Leckford. The secondee also raised £50,000 from a combination of local businesses and fundraising activities - ## **Financial Review** The Trustees endeavour to keep a tight control on limited resources and continue to look for and explore new sources of sustainable, ethical funding, alongside the uncertain income from statutory funders. During the year, the charity achieved an overall surplus of £74,580 (2023: £281,866), which has been added to reserves. The charity made a deficit of £75,090 on unrestricted funds and a surplus of £149,670 on restricted funds. At 31 March 2024 total funds stand at a balance of £1,438,390 which include restricted funds of £1,184,217 (see note 14). ## **Principal Funding Sources** The principal funding source for the charity is by contract income from Hampshire County Council and the NHS. As a result of increasing constraints on local authority expenditure, the charity has to seek funding from a much broader group of agencies, i.e. from grant applications to such groups as TVBC and Mind, from charitable trusts and corporate partnerships and by means of a wide variety of fundraising events. ## **Investment Policy** short term so there are few opportunities for long term investment. Grants received in advance may be placed on short-term deposit, where they are available for drawdown. 14 **ANDOVER MIND (A company limited by guarantee)** ## **Reserves Policy** setting our target reserve Statement of Recommended Practice trustees are required to hold a reserves policy based on a realistic estimation of reserve requirements. Reserves represent those resources which can be made available to spend once all other commitments and planned expenditure have been met. In the event of loss of income, the trustees seek to hold sufficient reserves to cover operating costs for a period of three months and termination payments for employees members and lease commitments The trustees seek to have between £170,000 and £220,000 in unrestricted funds. Restricted funds are excluded, as any such amounts held are for defined purposes. At March 2024, general funds totalled £158,173, which is below the reserves policy. This is being kept under close review by the trustees and efforts are being made to increase reserves back to the target level. ## **Plans for Future Periods** 1. To continue to invest in business development to enable us to tender for our current services and other commissioning opportunities in line with our vision and funding strategy 2. To invest resources in our services to bring added value to the service specification set out our main contracts. 3. To review our back office support and management structure to ensure it is aligned to the demands and size of the charity 4. To develop our counselling service and our offers for young people 5. To develop and implement an organisational communications and marketing strategy with a focus on digital transformation. 6. To continue to recruit new trustees to the board of Andover Mind 7. To ensure we uphold lived experience and proactively co-produce and engage with service users and carers 8. To develop a employees led workforce wellbeing strategy 9. To continue to work with a sense of collaboration and cohesiveness with our local Mind partners and VCSE colleagues to ensure quality and continuity of services. 15 **ANDOVER MIND (A company limited by guarantee)** ## **Responsibilities of the Executive Committee** accordance with applicable laws and regulations. Company law requires the Executive Committee to prepare financial statements for the charity for each financial year. The financial statements must be prepared in accordance with the United Kingdom generally Accepted Accounting practice (United Kingdom Accounting Standards and applicable law) and are required to give a true and fair view of the state of the affairs of the charitable company and of the incoming resources and application of resources, including income and expenditure for the financial year. In preparing those financial statements, the Executive Committee are required to: Select suitable accounting policies and then apply them consistently; - Observe the methods and principles in the Charities SORP - Make judgements and estimates that are reasonable and prudent; and - Prepare the financial statements on the going concern basis unless it is inappropriate to assume that the charity will continue on that basis. The Executive Committee is responsible for keeping accounting records which disclose with reasonable accuracy at any time, the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006, the Charities Act 2011 and regulations made there under. The Executive Committee is also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The Executive Committee have confirmed that so far as they are aware, there is no relevant audit information have taken as directors in order to make themselves aware of any relevant audit information and to establish ## **Auditors** Knight Goodhead Limited were appointed following a selection process in 2014: they have continued to provide auditing services to Andover Mind for 23/24 This report has been prepared in accordance with the provisions applicable to companies subject to the small Approved by the Executive Committee on 10 December 2024 and signed on its behalf by: Judith Davey-Cole - Chair 16 INDEPENDENT AUDITORS, REPORT TO THE MEMBERS OF ANDOVER MIND (Company limited by guarantee and not having a share capital) Opinion We have audited the financial slalemenls of Andover Mind lor the year ended 31 March 2024, whith comprise the Slalemenl of Financial Aclivib'es, Balance Sheet. Cashflow Statement and the ielated notes. The finanoal reporting framework that has been applied in their preparab'on is applicable law and United ￿ngdorn Accounb'ng Standards including Financial Reporting Standard 102.. The Finan(ial Reporting Stsndard aptAicatAe lo the UK and Republ￿ of Ireland Iuniled lfjngdom Generally A¢￿pIed Accounting Practi￿1. In our opinion, the finanaal statements.. give a true and fair VRW of the *te of the Charitab￿ cfxnpany's affairs as at 31 March 2024, and of ils income and expenditure forlhe year then ended.. have been properfy prepared in accordan￿ wilh Unrted Kingdom Generalty A￿pIed Ac(yJunling Prath'￿,. and have been prepared in aco)rdance with the requirernenls of the Ccfflpanies Ad 2C(6. Basi5 of opinion We conducted our audit in ac(xJrdance ¥￿th InlemalK>nJ SlarKJards on Audtting IUKI IISAS IUKII and applicab￿ law. Our responsibilrties under those standards are fijrther desGibed in the Auditorfs resFonsibilities lor the audit ol the financial statements section ol our ￿port. We are independent ol the Charity in a(lOrdan￿ wtth the ethical requirements that are relevant lo our audit of the financial slalemenls in the UK, induding the FRC'S ElhLcal Standard, and we have fulfilled our other ethical responsibilities in a￿Ordan￿ wrth these requirements. We believe that the audit evidence we have obtained is suffiC￿nI and appropriate lo provide a basis for our opinion. Con¢lusion$ ￿lating to going ¢on¢¢m In audrting the financial statements, we have conduded that the tnjslees. use of Ihe going conc£rn basis of accounting in the preparation of the financial slaterllenls is appropriate. Based on the work we have perfomied, we have Kjenbfth any material un¢ertainlies relatiry to events conditions that, individually or collectively, may cast significant doubl on the charitable o)mpanls ability lo continue as a going concem lor a peril￿ of al ￿8$1 12 months from when the financial statements a￿ authorised lor is$￿. r responsibil(cies and the responsibil￿e$ of the trustees with respect lo going (xjnitm are described in the relevant $￿tIonS of this report. Other infonnation The Iruslees are responsible lor the other infomiab'on. The other infomiation uxnpnses the informab'on induded in the annual report other than the financial slalemenls and our audilorfs re￿rt Ihereon. Our opinion on the finanlial statements does not cover the other inlom)al'on and, except lo the exlenl otherwise eXpl￿dY slated in our retx)rt. we do not express any fomi of assurance conclusion Ihereon. Our responsibilrty is lo read the other informatson and, in doing so. congder whether the other information is materially inconsislenl wrth the finanoaal statements or our kno￿edge obtained in the audit or olherwse ap[￿ar5 lo be rnalerialy rllisstaled. 11 we idenlty such material inconsistenaes or apparent material missialements, we are wuired tr) delemiine whether there is a material misslalerllenl in the finanLial statements or a rnaterial rvisstalernenl ol the other inforrnation. W, based on the work we have performed, we condude that there is a material mi&stalemenl ol this other informats"on, we are wuired to retKlrt that fact. We have nothing lo ￿port in this regard. 17 INDEPENDENT AUDITORS, REPORT TO THE MEMBERS OF ANDOVER MIND (Company limited by guarantee and not having a share capital) Matters on which we are required to report by exception We have nothing lo report in respect ol the following Tnatter5 in relation lo whith the Companies Act 2C(6 and the Charities IAcox>unls and Reports) Regulations 2008 require us lo report lo you rf. in our opinion.. the company has not kept adequate and suffic*nl acc(xJnb"ng r￿OrdS, or returns adequate for our audit have not been re￿iVed from branthes not wstted by us., or the companls financial slalemenls are not in agreement wth the acuJunling recJ)rds and retums.. or certain disclosures of trustees, remuneration specthed by l& a￿ not made", or we have not received all the infonnalion and explanations we require forour audit.. or the trustees were not enlilled lo wepare the finanaal slalernenls in aC0)rdan￿ wth the small o)mpanies regime and lake advantage of the small ￿mpanIeS exernpb.￿ in pieparing the Twslees, Annual Report and lake advantage of the small companies exemption from the requirement lo prepare a Strateg￿ retN)rL Responsibilitie5 of the trustees As explained more fully in the report of the executive o)mrnrtt￿. the trustees are reSt￿nSIble for the preparation of the finanaal statements and for being satisfied that they give a true and lair vw, and foi such inlemal ¢onlrol as they determine is necessary lo enable the preparation of financial slalemenls that are free knm material misslaemenl, whether due lo fraud or error. In preparing the linanaal statements, the Iruslees are respx)nsible for assessing the Charitab￿ company's abilrty lo continue as a going COn￿M, disdosing, as applicable, matters related to going ￿nCeM arKI ugng the going wnitm basis of ac(x)unling unless the Iruslees either intend lo liquidate the tharitab￿ ￿rnPany or lo cease operalR)ns, or have no realisb'c allemab've bul to do so. Audito￿5 responsibilities forthe audit of the financial ststements We have been appointed as auditor under the compan￿ Ad 21KK and retK)rt in aux)rdan￿ wth the Act and relevant regulations made or having effect Ihereunder. Our objectives are lo obtain reasonable assuran￿ about whether the finanual statements as a whole are free from material misslalerllenl, whether due lo fraud or error, and lo issue an audilorfs re￿1 that indudes our opinion. Reasonable assuran￿ is a high level of assurance, bul is not a guarantee that an audrt conduded in accordance wrth ISAS IUKI will always delect a material misslalerllenl when il exists. Misslalemenls can arise from fraud or error and are conS￿ered rnaleri31 rf, individually or in the aggregate, they could reasonably be expected lo influence Ihe economic dea&ons of users taken on the bass of these financial slalemenls. Irregularikn'es, induding fraud, are InStan￿S of non-cQNnplian￿ with laws and regulations. We de￿gn prO￿dureS in line wlh our responsibilrties, oullined above, lo deted malenal misstatements in res￿ ol Irregularit￿S, including fraud. The exlenl lo which our procedures are Capab￿ of detecting irregularits'es, induding fraud is detaI￿d bthw.. The engagement partner ensured that the engagement team colktively had the appropnale com￿len￿, capabilrties and skills lo idenlfy or recognise non-wrllpliance with apFlicable laws and regulatKJns. We identified the laws and regulab.ons appl￿b￿ to the Charrtab￿ company through discussions wrth trustees and other management and we assessed the extent of corllpliance the laws and regulations idenlrfEd aLK)ve through tnaking enquiries of management and inspecting legal corresponden￿. We assessed the susTrplibilily ol the Charitab￿ company's finanoal slalemenls lo material misslalemenl, including obtaining an understanding of how fraud might occur, by making enquiries of management as to where they considered there was suS￿pIlb1litY lo fraud, their knowledge of actual, suspected and alleged fraLJd and considenng the inlemal controls in place lo rnth.gale risks of fraud and non-Qy)mpliance with law5 and regulations. 18 INDEPENDENT AUDITORS, REPORT TO THE MEMBERS OF ANDOVER MIND (Company limited by guarantee and not having a share capital) To address the risk ol fraud through management bias and overrkle of controls, we perfomed analyb.cal procedures lo identify any unusual or unexpected relationships, tested journal entries lo idenlty unusual transactions atyj inveslvjaled the rationa￿ behind significant or unusual transacb"ons. In response lo the risk ol irregulanlvès and non-oJmpIian￿ with laws and regulations, we de￿gned procedures which included, bul were not limrted lo.. agreeing financi81 slaleTnenl disdosuTe51o vndeFIwry 5UPFxJrting d(KurnenlalwJn- reading the minutes of meeb.ngs ol those charged with g0veMan￿,. and enquiring of management as lo actual and wlenliai Ittigation and daims., There are inherent limitations in our audi( pr(Kedures descril￿d aiK)ve. The rnore removed that laws and regulations are from finanaal Irans&t'ons, the less likely it is that we would become aware ol non-compliance. Audib"ng standards also limit the audit procedures required lo identify non-complian￿ wth laws and regulalKJns lo enquiry of the Iruslees and other Tllanagemenl and the inspection of regulatory and legal corressxjndence, rf any. Material misslalemenls that arise due lo fraud can be harder lo del￿[ than those that arise from error as they may involve deliberate COn￿all￿ent or collusion. A further description of our responsibilities for the audit of the finanaal statements is located on the Financial Rewrting Counal's website al.. https".IA¥ww.fr¢.org.ukjaudilors￿$ponSIbl1Ities. This description f(xms part of our audilorfs report. Knight Goodhead Lirniled is eligible for appoinlrnenl as audrtor ol the charitable ojmpany by Virtue ol ils eligits'lity for appointrnenl as auditor of a wmpany under section 1212 of the Companies Act 2[X￿. Use of our report This report is made solely lo the charrtable companls members, as a bcxly, in accordan￿ with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so ihal we rnight stale to the chaTTtable COTnpany s rnernbers those tnatters we are required lo stale lo them in an audilorfs report and for no other purKM)se. To the fUl￿st exlenl permitted by law, we do not acTrpl or assume responsbilty lo anyone other than the tharrtab￿ companls mernber5 as a LK>dy, for our audit work, lor this report, or for the opinions we have formed. CJ GOODHEAD FCA Senior Statutory Auditor Knight Goodhead Limited Chartered Accountants and Stalulory Auditors 7 Bournemouth Road, Chandler'5 Ford, Eastleigh, Hampshire, S053 3DA Dated.. 1911212024 19 ANDOVER MIND (Company limited by guar2nl* and not having a share (2Pital) STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2024 (including Income and expenditure account) 2024 Total funds 2023 Total funds Restricted Unrestricted funds funds Notes INCOME Donations and legacies Charitable activities Fundraising income Trading income 6,932 3,195,654 15,253 16,956 13,412 20.344 3,195.654 30,065 44,536 12,797 2,993,243 18,421 36,949 14,812 27,580 TOTAL INCOME 3,234,795 55,804 3,290,599 3,061,410 EXPENDITURE Voluntary income costs Trading costs 355 32,894 355 32,894 480 23,084 33,249 33,249 23,564 Charitable aclivities 2,770,583 412,187 3,182,770 2,755,980 TOTAL EXPENDITURE 2,770,583 445,436 3,216,019 2,779,544 NET INCOMEI(EXPENDITURE) FOR THE YEAR 464,212 {389,632) 74,580 281,866 Transfers tElween funds 14,15 (314,5421 314,542 NET MOVEMENT IN FUNDS FOR THE YEAR 149.670 (75,090) 74,580 281,866 FUNDS AT 1 APRIL 2023 1,034,547 329,263 1,363,810 1,081,944 FUNDS AT 31 MARCH 2024 1,184,217 254,173 1,438,390 1,363,810 All of the above results are derived from continuing activilies. There were no other recognised gains or losses other than Ihose staled above. Movements in funds are disclosed in noles 14 and 15 to the financial statemenls. ANDOVER MIND COMPANY NUMBER: 2935549 (Company limited by guarant* and nol having a share capital) BALANCE SHEET AS AT 31 MARCH 2024 2024 2023 Notes FIXED ASSETS Tangible assets 10 14,848 27,953 CURRENT ASSETS Debtors Cash at bank and in hand 11 282,477 1,414.114 310,366 1,235,959 1,696.591 1,546,325 CREDITORS.. amounts falling due wthin one year 12 {273,049) 1210,468) NET CURRENT ASSETS 1,423,542 1,335,857 NET ASSETS 16 1,438.390 1,363,810 FUNDS Restricted funds Unrestricted funds General funds Designated funds 14 1,184,217 1,034,547 15 15 158,173 96,000 249,263 80,000 TOTAL FUNDS 1,438,390 1,363,810 These accounts have trEen prepared in accordance wth the special provisions of the Companies Act 2006 and FRS 102 relating to small entities. Approved by Ihe board of trust￿$ on 10 De￿mber 2024 and signed on its tEhalf by Funts released from prewous years Nel movement to income 176,304 111,508 64,796 14 RESTRICTED FUNDS At 1 April 2023 At 31 March 2024 Income Expenditure Transfers Carer Support and Dementia Ad￿Ce- North Hants Carer Support and Dementia Adwce- West & South Wesl Hants Carer Support and Dementia Adwce- South East Hants Well Being Test Valley Well Being Basingsloke Well Being Hart and Rushmoor Wellbeing Romsey and North Bajdedey Wellbeing Hub North Hants (Famboroughl Wellbeing Hub Mid Hanls {Andoverl Wellbeing Hub North Hants IBasin9sloke) Ugly Duckling Be You Ifomierty Youth Counsellingl Repair café Safe Haven - Aldershot and Famborough Safe Haven - Mid-Hanls Safe Haven - extra funding Garden Project Basingstoke Primary Care Andover Primary Care While Water Loddon Primary Care Andover Primary Care- Pears Foundation Community Connectors- Akjershot and Farnborough Carers Wellbeing Mind - Influence and Participation Mind - Equality Improvement Balance to next page 19,445 261,430 1267,964) {12,9111 42,942 414.222 1392.713) {47.3631 17,088 22,960 1,826 85,333 91,370 13,201 10,121 2,129 13,375 335.389 1307,2381 11,8261 18,0721 18,6291 127,4311 1185,5921 1125,6781 1164,8611 114,3361 122,388) 15,7031 171,514) 1161,2271 134,(H2) {38.3701 12,741 77,261 82,741 30,392 32,237 10,598 38,638 610 49,898 232.119 149,964 212,421 16,428 15.2761 124,411} 115,817} 122,297} 11,4821 13,954 8,434 5,243 4,745 28,928 101,960 1,736 10,079 31,108 6,226 497 460 72,123 189,075 15,3541 119,326} 37,450 67,918 1,736 10,055 43,368 {241 138,7731 16,2261 56,510 15.4771 {497} 78,662 2,2C(J 1,8(J) 1,8C 162,732 1173,764) 122,5991 12,2001 45,031 11.486} 11,395} {2,020,8821 314 405 586,120 2.152,771 1209,4261 508,583 ANDOVER MIND (Company limrted by guarantee not having a share capitsll NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024 14 RESTRICTED FUNDS Icontinuedl At 1 April 2023 At 31 March 2024 Income Expendriure Transfers Balance fftjfft previous pag8 586,120 2.152,771 (2,020,882} 1209,4261 508,583 Wellbeing semce users Gel Going Again Cowd Isolation SMI Funding Test Valley SMI Funding Basingstoke SMI Outre￿h PCN ICTF Funding Test Valley ICTF Funding Basingsloke ICTF Funding Hart and Rushmoor CSDA ￿fe Coaching PCN Basingsloke Transfomiation PCN Andover Transfomiation Webchat PCN Romsey and North Bajdesley Yaleley MHICS Winchester Rural Noth and East PCN Fleet MHICS Vwid Housing Advancing Mental Heath Equalities SMI Facilitslors Be You Peer Champions Calalysl Recovery and Connect Household SuppY)rt Fund Scheme Garden for Mind GP Hub Andover 7,058 14,698 2,673 2,311 904 47 1,555 4,303 3,7C(J 259,171 70,808 4,720 42,565 1,657 11,076 2,077 332 5,714 5,559 7,499 7,058 8,993 2,373 1,696 904 47 1,555 4,303 15.7051 {3001 {615) 13.7001 157,555} 111,511} 558,331 109,000 1358,8751 170,0831 11,4401 182,8901 138,356) 131,9641 137,966) 137,8071 14,9731 145,0931 17,4991 12,5651 401,072 98,214 3,280 59,830 1,182 21,576 4,359 3,108 741 21,177 111,666 42,633 46,301 45,000 45,335 111,511} 14,7521 13,8371 14,7521 14,7521 64,095 13,3841 3,755 5.000 44,952 5,956 1,190 5,000 25,168 2,808 119,7841 13,7881 {2,770,5831 638 1,034,547 3,234,795 1314,5421 1,184,217 Transfers bet￿en funds relate lo management tharges ￿tre altributed to cerlain restricted funds, for premises, govemance, administrab'on and other Offi￿ costs paid through the unrestricted general fvnds. The board of trustees of Andover Mind careful monitors the unspent balances in restricted fvnds thich emerged in large part due to the challenges in delivering services caused by Covid-19 pandemic. Throughout the year there has been active engagement with comMi￿10ners to ensure these are used in ways (£)nsistent wth their intended purpose. These efforts wll ntinue. ANDOVER MIND (Company limrted by guarantee not having a share capitsll NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024 14 RESTRICTED FUNDS Icontinuedl Purposes of restrided funds Carer Support and Dementia Advice- North Hants Carer Support and Dementia Adwce- West & South West Hants Carer Support and Dementia Advice- South East Hants A contr￿t for this area was awarded subsequent to a successfvl pibl Project in Andover, knnded by Hampshire County Council. The project aims to provide ￿1￿Ce, supwrt and infomwtion to those affected by dementia, carers, their families and friends. Well-Being This semce is funded by Hampshire County Counul to delNer menia health 9JPPOrt and well-being semces across Andover, Romsey, Basingstoke, Test Valley and Hart and Rushmoor. Ugly Duckling To run a therapeutic group for seNce users Ihat also prowdes a fumiture renovation and rwding project vthich beneffts the local community. The project vrds dosed during the pandemic. Be You (formally Youth Counselling) This ser￿￿ supports young people aged 11-17 in Anthlver to aw avice, infom)ation, signwstinglbridging, lo help build resilience and coping ski115 and to learn and maintain WEllbeing. Repair Café The Repair cafe is a free communityr a￿1 these patients have k￿rer lrfe extectsnaes, so are funded for a year to see rfthese roles can improve the statistics and make an im ICTF Funding Test Valley ICTF Funding Basingstoke ICTF Funding Hart and Rushmoor These grants were from the Adult Socia Care Infection Control and Testing Funds. The grants were awarded lo support adult social care providers to redu￿ the rale of COVID-19 transmission wthin and beh%een care setb'ngs through effective infection prevention and control pr￿ti￿5 and to increase COVltk19 Ilu v￿C1nation uptake arThJng staff. CDSA Life Coaching The purpose of these funds was to delNer ￿ Informa care￿ Welteing and Mindset Workshop programme to enhance balance and focus in their life. PCN Basingstoke Transfomiation This is an expansion of our existing Primary Care Net￿rsrk seNces in line the new Hampshire Wellbeing SeNces ntract. They provide mental heath triage and assessment. PCN Andover Transfomiation This is an existing seNce building on the success of the original Andover PCN v￿rk, which started during COVID. Our wellbeing praclilioners delNer one hour appointments as part of a mentsl healih team. Webchat The online webchat seNce our b%tbsite mthes &(tssing infomWti￿ faster and provides another way lo get in touch wthoul the need to cal. 11 also makes communication easier for peotAe Vh￿ do not speak English as their first language, allowng the use of programn￿S like google translate to chat. PCN Romsey and North Baddesley Part of the Wellbeing SerV￿es cOntr￿t lo provKle short-temi recovery knussed inteNention, and peer support lo patients relerred by their GP surgery. They I￿rk as part of a muthdi￿pllnary team in partnership wilh PCNS and Southern Health. Winchester Rural North and East PCN Part of the Wellbeing Services contract lo provNJe short-tem recovery frKussed intervention, and peer support lo patients referred by their GP surgery. They %w)rk as part of a mU￿.di￿1pllnary team in partnership wth PCNS and Southem Healih. ANDOVER MIND (Company limrted by guarantee not having a share capitsll NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024 14 RESTRICTED FUNDS Icontinuedl Fleet MHICS An extension of the Community Connectors project Our Community Connectors th ￿TthIn the Mental Health Integrated Community Service IMHICSI in Fleet. The team consists of psychiaty, nursing and pham)acy input. Our ¥%Drkers carry out an initial assessment and then up to 4 sessions ￿1th the patient to address their mental health or xcial care issues. Yateley MHICS An extension of the Community Connectors proj& Our Community Connectors vth vathin the Mentsl Health Integrated Community Serwce IMHICSI in Fleet. The team consists of psychiaty, nursing and phamiacy input. Our ￿)rkerS cary out an initial assessment and then up to 4 sessions wth the pab'ent lo address their mental heath or social care issues. ITivid Housing A one year Contr￿t, ￿rkIng on behat of Vivid Housing to provide a ￿lIbeing seNce to their customers, vKJrking with their Tenancy Sustainment team. Covering their Area. e.g Test Valky. Basingstoke & Deane, Hart & Rushmoor. Advancing Mental Health Equalities We secured lunding from The NHS Hampshire, Southampton and Isle of Wight CCG No Wrong Door programme lo support us vith the work we are doing o)Ilaboratively vith AMHE. We wll employ a ￿mMiSsiOned project researcher to work wth the LGBTQ+ community. The aim is to bring the Vol￿ back to Info￿ fuiure service design and development. Be You Peer Champions We received funding from Sovereign #i￿111 fvnd lthich supports youth s(Kia action projects), to set up a project called "Be You, Peer Champions Ythich wll recruit young volunteers to help shape and le￿j our young person offering along wrth gaining the skills and kno¥￿edge to become peer menlJ health champions. Unfortunatety ￿ ￿Ere unable lo deliver the project wthin the funds timeframe. Catalyst Recovery and Connect Subconlracled by Catalyst to provide 1FTE staff memkr for a fixed l ye& (J)ntr￿t lo April 2025 in North East Hampshire & Farnham. Service is providing support lo patients Idenl)￿ by CMHRSlinpatient units to help reduce hospilalisation and promote recovery in the communty. Household Support Fund Scheme Funding from DWP Household Support Funding PrcYJraMn￿ ￿a HCC for a supernarket voucher system for unpaid carers. Garden for Mind Garden for Mind is an exating new initiative lo create a beautifvjl and inspirational education, health and wellbeing garden on a previously unused piece of land at the Longstock Park Nursery, on the Waitrose & Partner5 Leckford Estate. The space wll be used primarily by Andover Mind to delNer a variety of activth'es for the people ¥tho use our seNces, designed lo promote wellbeing and mental health, as V+EII as being available for use by other communtbes groups across the Test Valley. Through mmunity fundraising events, sponsorship and donalions from o)rwrales and engaging vath consultants, contrthrs and suppliers that have stepped forwdrd to offer their seNces y￿ are abk to open the Garden for Mind in Juty 2024. GP Hub Andover Contracted by Mid Hampshi￿ Healthcare to provide 1 evening per %%eek of mental health triage appointsnents for GP surgeries. This contract ended 14th April 2024. ANDOVER MIND (Company limrted by guarantee not having a share capitsll NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024 15 UNRESTRICTED FUNDS At 1 April 2023 At 31 March 2024 Income Expenditure Transfers DESIGNATED FUNDS.. Devebpment fund Communications and Marketing Young Persons Service5 Ugly Duckling Building devek)pment fund EDI Contingency fund Total designated funds General funds 30,(XiO 10,000 10,000 5,000 15,000 10.000 14.550) {25.4501 110,0001 110,0001 13,0501 15,9271 18,5001 94,500 11.9501 19.073) 1,500 94,500 80.tIOO 115,573} 429,8631 1445,4361 31,573 96,000 249,263 55,804 282,969 158,173 Total unrestricted funds 329,263 55.804 314,542 254,173 Purposes of designated fvnds Development Fund The purpose of the devebpmenl fvnd is to cover costs assoryated with matched ftjnding tender aptAications and other initial expenditure for futu￿ planned projects. Communications and Marketing The aim of this fvnd is to invest more resources in the Marketing and Communications deparfftnl lo support and enhance Andover Mind's digitsl Iransfomatw)n and marketing strategy. Young Persons Services The parb'al purpose of this fund is to recruit a youth devebpment Imthin the organisalion to oversee and evolve the expanding young persons offer. Part of this fvnd will go diredy to supwjrting young people. Ugly Duckling This fund wll help develop the programn* offer under The Ugly Duckling Project and wll be utilised should alternats workshop premises be required. Building development fund The purpose of this fund wll link lo Andover Mind's pro￿￿1 w)rkforce ￿el￿beIng strategy and be Used lo carry out any necessary building renovations or ajaptalions in order to best m￿1 the n￿dS of seNce users, carers and staff. EDI To prowde training to increase awareness and undev5tanding for staff. trustees and volunteers lo help promote a more inclusive setvice and wOrkpl￿e culture so as to be able to appropriatety SUPkK>rt Se￿￿ users. This indudes LGB and Trans avrdreness, further autism and neurodiversty training. This indude5 recrutbng via job boards that focus on particular protected characteristics as part of positive action lo increase representab'on of underrepresented or dIs￿1Vantaged groups of people in the workforce. We wll make improvements lo our premises include a seK-opening front dwr and ￿gnage lo show we are an inclusive and ￿ElcomIng space for al communrties. Contingency fund The purpose of this ftjnd is lo meet the costs of Testructtjring in the event i)f a dovmtum in operations. ANDOVER MIND (Company limrted by guarantee not having a share capitsll NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024 16 ANALYSIS OF NET ASSETS BETWEEN FUNDS Restricted funds Designated funds General funds Total funds Ye8r8nded 31 March 2024 Tangible fixed assets Debtors Cash al bank and in hand Creditors 14,848 25,900 214,170 196,745} 158,173 14,848 282,477 1,414,114 1273,0491 1,438,390 256.571 1,103,944 1176.304) 1,184,217 96,iJ)O NET ASSETS 96,000 Restricted funds Designated funds General funds Total funds Ye8r8nded 31 March 2023 Tangible fixed assets Debtors Cash at bank and in hand Creditors 27,953 20,431 299,839 98,960 249,263 27,953 310,366 1,235,959 210,468 1,363,810 289,935 856,120 111,508 1.034.547 80,tK]o NET ASSETS 80,IXiO 17. TRUSTEE EXPENSES Trustees WEre reimbursed expenses during this year of £nil {2023.' £3151. No twstee received any remuneration in the current or prior year. During the year, trustee professional indemnity insur￿￿ of £3.19212023.' £2,970) was paid by the charity. 18. OPERATING LEASE COMMrrMENTS Al 31 March 2024, the charity had total COMM￿￿ents under nOn-Can￿lIable operating leases, due as follows: 2024 2023 Within one year BeMEen one to tsvo years BeMEen t￿? and ffive years 36,660 20,000 39,990 30,000 20,000 89,990 56,660 ANDOVER MIND (Company limrted by guarantee not having a share capitsll NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024 19 RELATED PARTY TFIANSACTIONS Hampshire Mind CIC {company number 10871821} vras form￿ by Solenl Mind, Andover Mind and Havanl Mind lo facilitate the provisK)n of ￿rtain Hampshire County Counol Contr&ts. During the year, J Davey-cole, trustee, also served as a director of Hampshire Mind CIC. Andover Mind received contract funding tolalling £1,446,589 during the year. At the balance sheet dale, Andover Mind were owed £121,158 {2023.. £119,941) by Hampshire Mind CIC, vthich is induded in trade debtors. Andover Mind also owed Hampshire Mind CIC £316 {2023.' £53), vthith is Sho￿ ￿￿thIn trale creditors. 20 PRIOR YEAR STATEMENT OF FINANCIAL ACTIVITIES 2023 Total funds Restricted Unrestricted funds funds INCOME Donations and legaaes Charitable acliwties Fundraising ino)me Trajing income 4,264 2,984.693 1,231 14,076 3,004,264 8,533 8,550 11,190 22,873 57,146 12,797 2,993,243 18,421 36,949 3,061,410 Invesbnent income TOTAL INCOME 3,004.264 57,146 3,061,410 EXPENDITURE Voluntary income costs Trajing costs 480 23,084 480 23,084 23,564 23,564 Charitable actiwb'es 2,441.051 314,929 2.755,980 TOTAL EXPENDtfURE 2,441.051 338.493 2.779,544 INCOMElIEXPEND￿uREl FOR THE YEAR 563,213 1281,347) 281,866 Transfers tel￿n funds 1282,115} 282.115 MOVEMENT IN FUNDS FOR THE YEAR 281,098 768 281,866 FUNDS AT 1 APRIL 2022 753,449 328,495 1,081,944 FUNDS AT 31 MARCH 2023 1,034,547 329,263 1,363,810 37 ANDOVER MIND (Company limrted by guarantee not having a share capitsll NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024 21 PRIOR YEAR FUND MOVEMENTS RESTRICTED FUNDS At 1 April 2022 At 31 March 2023 Income Expenditure Transfers Carer Support and Dementia Adwce- North Hanls Carer Support and Dementia Adwce- West & South Wesl Hants Carer Support and Dementia Ad￿Ce- South East Hants Well Being Test Valley Well Being Basingsloke Well Being Hart and Rushm(K>r Wellbeing Romsey and North BaJ￿e￿eY Wellbeing Hub North Hanls Farn￿rOUgh Wellbeing Hub Mid Hanls {Andoveil Ugly Duckling Be You Ifomierty Youth Counsellingl Repair café Safe Haven - Aldershot and Famborough Safe Haven - Mid-Hanls Safe Haven - extra funding Springboard Garden Project 40,057 255,100 1254,488) {21,2241 19,445 65,606 406,334 1395,188) {33.8101 42,942 40,735 49,520 78,104 93,572 329.031 75,619 102,755 115,935 29,093 134,843 87,369 14,413 7.189 923 72,123 183,010 135,750 1319,471) 1117,2631 186,982) 1108,7351 112,567) 1109,3301 175,267) 17,3391 118.091) {101 169,934) 1152,7911 122,496) 127,3351 16,0501 18,5441 19,4021 13,3251 115,392} 19,9731 17,0741 10,364 22,960 1,826 85,333 91,370 13,201 10,121 2,129 8,972 4,330 8,556 13,935 8,434 5,243 4,745 28,928 101,960 16,0001 115,226} 111,294} 111,671} 11,671 1,855 12,685 28,435 (119} 119.9921 152,332) 1,736 10,079 31,108 Basingstoke Primary Care Andover Primary Care Aldershot and Farnborough Primary Care While Water Loddon Primary Care Fleet Primary Care Andover Primary Care- Pears Foundation Community Connectors- Akjershot and Carers Wellbeing Mind - Influence and Participation Mind - Equality Improvement 18,965 56,966 11.5791 11,9611 7,081 10,517 7,550 110,49n 16,8241 {875} 1726} 6,226 497 43,508 10,860 1,8C(J 1,8(J) 497 78,662 2,200 1,800 1,800 151,998 1104,197) 18,660} 112,647} Balance to next page 523,579 2,320,035 {2,049,724} 207,7701 586,120 ANDOVER MIND (Company limrted by guarantee not having a share capitsll NOTES TO THE ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024 Balance from previous page 523,579 2.320,035 {2,049.724} 1207.7701 586,120 WelltEing service users Gel Going Again - Cowd Isolation SMI Funding Test Valley SMI Funding Basingstoke SMI Outre￿h PCN ICTF Funding Test Valley ICTF Funding Basingstoke ICTF Funding Hart and Rushmoor CSDA Life Coaching PCN Basingsloke Transformation PCN Andover Transfomialion Webchat PCN Romsey and North Baldesley Yaleley MHICS Winchester Rural North and Easl PCN Fleet MHICS Vivid Housing Advancing Mental Heath Equaitie5 SMI Facilitslors Be You Peer Champions 9,91J) 21,309 9,021 9,588 6,620 7,455 18,120 20,824 7,700 69,829 43,344 6,160 12,842} 16,611} 16,3481 17,2771 15,7161 17,4081 116,5651 116,5211 14,0001 1141,1881 166,407) 11,4401 113,738) 135,7521 17,697) 115,1131 13,4461 11,4221 131.836) 7,058 14,698 2,673 2,311 904 47 1,555 4,303 3,700 259,171 70,808 4,720 42,565 1,657 11,076 2,077 332 5,714 5,559 7,499 373,839 106.145 143,309} 112,274} 63,583 41,153 21,194 18,750 3,778 7,500 40,788 7,499 17,2801 13,7441 12,4211 11,5601 1364} 13,3931 753,449 3.004,264 {2,441,051} 1282,1151 1,034,547 21 PRIOR YEAR FUND MOVEMENTS I￿ntinUe(lI UNRESTRICTED FUNDS At 1 April 2022 At 31 March 2023 Income Expenditure Transfers DESIGNATED FUNDS.. DevelDpment fund Communications and Marketing Young Persons Services Ugly Duckling Building Development Fund Farnborough Propety Fund EDI 20,000 25,000 20,000 15,000 15,000 50.tK]o 15.5221 I6.0￿) 15,522 19,0001 110,0001 15,5871 10,830 150,0001 10,000 30,000 10,000 10,000 5,000 15,000 14.413) 110.830} 10,000 Otherdesignated funds.. Total designated funds 145,OtK] 126,765) 138,235} 80,000 General funds 183,495 57.146 1311,7281 338,493 320,350 249,263 329,263 Total unrestricted funds 328,495 57,146 282,115 39