Charity registration number 1034510 (England and Walesl Compary re8i5tfatioTr number 02894067 AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 WNN •AE120ECH* 2411212025 COMPANIES HOUSE A27 #281 AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL CONTENTS Page Trustee5' report Statement of truslee5' responsibilities 19 Independent auditor's report 20.22 Statement of financial aclivitie5 23-24 Balance sheet 25-26 Statement of cash flows 27 Notes to the financlal 5tatementS 28-52 Age UK Wlrral - the working name for Age Concern Wirral (a company limited by guarantèe) Report of the Trustees for the year ended 31st March 2025 LEGAL AND ADMINISTRATIVE DEfAILS Name Age UK Wirral (working name for Age Concem Wirral) Age UK Wirral, Liverpool & Sefton (working name from September 2025) Status Registered Charity (number 1034510) Company Limited by Guarantee (number 02894067) Reglstered Offlce Devonshire Resource Centre, 141 Park Road North, Wirral, CH41 ODD Charity Objects Its object is to promote the wellbeing of the public and/or older people, particularly, but not exclusively in and 8mund the Metmpolilan Bomugh of Wirral. Charity Trustees & Mr Paul Smith (Chair) Company Dlrectors Mr Myles Edwards (Treasurer) Mr Keith A. Bailey (Vice-chair) Ms Ruth Rogers Mrs Patricia Crocker Dr Karalie Burke Dr Peter Barton Mrs Linda Manson Mr Fraser Inglis (appointed December 2024) Company Secretsry Mr Jay Anderson Chlèf Executlve Mr Jay Anderson Executive Team Mr.Jay Anderson, Chief Executive & Nominated Individual Mr Richard Crocker, Finance Director Mrs Julie Rooney, Senior Leader- Care & Regislered Manager Miss Ellie Thomson, Senior Leader - Digital Transformation Mrs Rachel Williams, Senior Leader- Services Bankers Auditors Barclays Bank PLC, 182 - 184 Grange Road, Birkenhead CH416EA Mitchell Charlesworth, 14th Floor, The Plaza, 100 Old Hall Street, Liverpool. L3 9QJ HM3 Legal Egerton House, 2 Tower Road, Birkenhead CH41 1 FN Solicitors Age UK Wlrral - the worklng name for Age Concern Wirral (a company Ilmited by guarantee) Report of the Trustees for the year ended 31st March 2025 INTRODUCTION FROM THE CHIEF EXECUTIVE 'Somethlng has to change....and soonl, l am sure I will not be the only charity leader approaching this year's Annual Report with mixed emotions. What I really want to do is celebrate the incredible staff and volunteers we have and the amazing impact they have delivered for older people and carers during the course of the year. I cannot ignore, however, how difficult a year il has been. The constant battle to keep income coming in Is now relentless and exhausting. Long gone are the years of having certalnty about finance over a multi-year position nowadays, we are more likely to start financial years being uncertain about how that year will lurn out let alone what future years are going to look like. Our older populalion is growing rapidly and so is the demand for our care and support. We want to be increasing our capacity in line with demand, and it is incredibly frustrating and disheartening to be reducing the size of our offer each year to try and keep costs within or near our income levels. Once again this year we had to undertake a compulsory redundancy programme to reduce our headcount. None of the posts that we have lost were surplus to requirements, and we have relied on the goodwill of the remaining workforce to pick up the extra work and go the 'extra extra mile,. It was particularly upsetting when on 31 St March 2025 our Mental Health Therapies team left the organisation. Starting originally as a Bereavement Support Service, this team had grown into a Community Counselling Seprfice offering thousands of sessions of counselling a year through counselling volunteers {both a mixture of qualified counsellors and those on placement). We received news at the end of 2024 that our contract was ending and, despite all of our best efforts, we were unable to secure any funding to maintain the sep4ice. Shortly after the year ended, we learned that our application for continuation funding to National Lottery for our Reminder Finders programme had been unsuccessful and this service closed on 31st May 2025. Reminder Finders delivered a Memory Cognitive Stimulation Therapy approach for people with a mild to moderate diagnosis of dementia, improving and maintainlng people's everyday living skills and increasing overall mood and wellbeing, Hugely valued by participants and their family mernbers and carers, this has left a huge gap In post-diagnostic support for people. Driving income maximisation has been a major priority of Age UK Wirral for many years, but funding for benefit take-up work has become increasingly scarce over recent years. We were incredibly fortunate to receive money from Independent Age to sustain the service for 202412025 but when this grant ended in March 2025 so too did our dedicaled benefils provision. Whilst our Infomiation & Advice team will continue to do what they can to help people with form-filling, will no longer have dedicated capacity for such. which will be a real loss for local older people. Having celebrated the election of a new Govemment in July 2024, we were somewhat hopeful of positive changes for our sector.JVhaLnooe.of_us saw coming was the surprise announcement about the increase in the amount of Employers National Insurance Contributions payable from April 2025. This new cost, which came with no funding to soften the blow, had a massive negative impact on our financial planning, and despite all of our efforts to further cut costs resulted in us starting the new year with a forecast deficit of £160,000. Age UK W6rral ~ the working name for Age Concern Wlrral (a company limited by guarantee) Report of the Trustees for the year ended 31 $t March 2025 I wrole last year that the 'uttimate utopian vision of any charity is to no longer exist - for the need that the organisation was first set up to respond to no longer to be there,. Regrettably, the last year has seen many charities of all sizes close due to the inability to secure the income lo pursue their vision. As one of the custodians of Age UK Wirral, it is my overriding commitment to find a way of ensuring that the organisation is able to weather the stoms that lie ahead, but we cannot do this unless something fundamentally changes - and soon! Our seclor needs proper investmenl in the work that we do investment that covers our full costs and investment which recognises that charities do not run on fresh air. We need securily in the length of contracts awarded lo us - 3 year contracts are simply not long enough when year one is spent mobilising and embeLlding, year two Is spent as business-as-usual and year Ihree is spent preparing the submission for the re-tender. In spite of everything I have said, the last year has been a real testament to the resilience of everyone in Age UK Wirral. Despite colleagues not knowing from one month to the next what the lunding position looks like and whether they are going to have a job or not. despite the huge amount of demand that we simply do not have the capacity to meet, our volunteers and staff have carried on tirelessly and with complete devotion lo what they do. l am in awe of everyone people's compassion towards others is truly remarkable, and everyday l am slruck as I watch selfless acts of kindness that really (Jo transform lives. To each and everyone of you, I thank you from the bottorn of my heart. l end wtth news that hopefully will mark a milestone in the next chapler of our journey. At around the time that this report is published, we will be launching our new name as we expand our area of benefit to include Liverpool and Sefton. Moving forwards, we will be known as Age UK Wlrral, Llverpool & Sefton, and we hope in future years to be able to develop a portfolio of services and activities for the people of Liverpool and Sefton as varied and diverse as the offer we have in place in Wirral. Whilst there is much work ahead, we are confident this is the right Ihing to do to strengthen our future sustainability. As a local and independent charity, Wirral is not big enough to generate sufficient income to cover our central costs, and we hope that operating across a bigger footprint will provide different opportunities to create new Income streams that will benefit older people and carers across Merseyside. We look forward to sharing more with you next year! A quote often attributed to Tolkien sornewhat sums up our outlook on the lulure.. 'The greatest adventure is wh8t lies ahead. roday and tomorrow are yet to be said. The chances, the changes are 811 yours to make. The mold ofyour life is in your hands to btsak. ' On behalf of our leam, our supporters, and our beneficiaries, I commend this report to you for your reading. Jamle Anderson Chlef Executive & Nominated Indlvidual 1st point of call for older poopl• Age UK Wlrral - the working name for Age Concern Wlrral (a company limited by guarantee) Report of the Trustees for the year ended 31$t March 2025 ACKNOWLEDGEMENTS It is impossible to thank enough every person and organisation who has made our achievements Ihis year possible. Our deepest gratitude goes to: Our staff, volunteers. and Trustees for your endless acts of kindness. Local older people for puttlng thelr falth In us as a trusted partner. Our partners acr055 Wirral who havo collaborated wlth us and supported us. All the Individuals and companies who have donated money or goods to us to enable us to contlnue our work. Everyone who has fundraised for us or supported one of our events. Those people we have lost who so generously acknowledged us In tholr wllls. Tho followlng groups, trusts. foundations, and others who provlded much needed fundlng and support: Age UK . Cheshlre and Wlrral Partnershlp NHS Foundatlon Trust National Lottery NHS Cheshlre & Merseyslde Integrated Care Board Red Rose Trust Sefton Council for Voluntary Servlces The Patricia Routledge Foundation Wirral Borough Council Age UK Wirral - the working name lor Age Concern Wirral (a company limited by guarantee) Report of the Trustees for the year ended 318t March 2025 OBJECTIVESAND ACTIVITIES OUR VISION.. TO fvIAKE WIRRAL A GREAI PLACE TO GROW OLOER OUA v￿￿$.. FrTr•néty- w• Ire¢¢ pfrople *'iln 1•4peci urdt raiartny PMl•lsF￿1- We ¢*pti4nce4 in4 140leG Vl •**OI W¢ 4Q Lo(olly Iw¥•s¢¢- QLJI pl￿1]¥ IS Ehe p¥Gp￿ ol Vii*rul In i￿.¢1* {QI,PP' @El113[62 ond h04• WIQ dv It Ow Miiilon 5tatemrnl Ir Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee) Report of the Trustees for the year ended 31 St March 2025 WHAT DID WE DO THIS YE4R? Q Dementits & Carers 'Thls course Is fantastlcll I have learnt so much. So grateful., 'staff provide a stlmulatlng experience and safe environment. are always welcoming and ready to listen. I feel very happy leavlng hlm in thelr care.. The specialist volunteers and staff in our Dementia & Carer services make sure thal people with dementia and their loved ones are supported to live as well as they possibly can. We offer: Day Care for people with dementia, including a service for people under 65 years of age, available lo people via a care package with Social Services or fvnded privately. Reminder Flnders specialist groups for people recently diagnosed with dementia, funded through a grant from the Lottery. Stanhope Court, our Dementia Residential Care and Short Stay Home. Carer support service providing emotional and practical support and training for carers, funded through the Early Interventlon Prevenlion contract with Wirral Health and Wellbeing CIC. During the year, we provided: Over 13,000 sessions of day support for 224 people living with dementia. Over 35,000 hours of care and support for people living with us at stanhope Court, including 26 people staying for 305 nights for short-stays. Help and support to 355 new carers during the yearjoining the Carer Support Service in addition to existing carers. 61 individuals attending 166 sessions of Reminder Finder groups specialist Cognitive Stimulation Therapy sessions for people with a mild to moderate diagnosis of dementia. 66 places on our two4ay Carers Course, specifically designed to meet the needs of carers of people living with dernentia. Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee) Report of the Trustees for the year ended 31st March 2025 O Wellbeing Services "I feel so lucky to have found Meadowcroft. If I had more energy• I'd be here every day, It's such a wonderful, welcoming place that always lifts my spirits." 'It was lovely to get back to chattlng wlth my befrfender. We always have plenty to talk about, whether it's her latest jigsaw, Sewing Bee on TV, or just catching up on life. The befriending visits make such a difference, they give me something to look forward to., Through our range of Wellbeing Services, we help people to live life to the full, overcome social isolation and improve people's physical and mental health. Health & Activities include Tai Chl, Seated Exercise Classes, Yoga Groups, Arts and Crafts, Flower Arranging, Pilates, Zumba Gold and rnuch more. There is also lots to enjoy outdoors too including Walking Groups and a Photography Club. Lunch and Coffee Corners are held at multiple venues throughout the Wirral. People will have the opportunity to join other people in their area for an enjoyable meal or cup of coffee in friendly surroundings. The Kylemore Centre in Pensby hosts our social groups for isolated older people and people with a visual impairment. The groups provide a safe and welcoming environment for people to come together over a cup of tea and bite to eat so they can develop friendships with people in their local community. The Phoenix Group is where older gay and bisexual men can meet and make friends in a welcoming environment. Over 50 % of older people in Wirral live alone. Our volunteer Befriending servlce is about maklng a real difference through one-tovone contact either in person or by telephone. Some of our key achievements this year were: 3835 classes and activities held, with 17,090 attendances (increase in attendance of 762 compared to the previous year). 4765 befriending telephone calls made. 1470 befriending visits undertaken {total of 2548 hours). 2453 attendances at Lunch Corners & Coffee Corners. Agé UK Wlrral - the worklng nam• for Age Concem Wirral (a company limited by guarantèe) Report of the Trustees for the year ended 31 ¥t March 2025 O Mental Health Therapies For a number of years we have been offering one-to-one-person centred counselling, delivered through a team of volunteer counsellors. The service had been provided 6 days per week with counselling sessions offered via telephone, virtually and face to face at the Devonshire Resource Centre. Sadly our contract with Everyturn, the lead provider for Wirral's IAPT (Improving Access to Psychological Therapies) contract, came to an end on 3181 March 2025 and the service closed with effect of the same date. This is a huge loss for mental health support in Wirral. as we had been offering over 6000 sessions of therapy a year. We would extend our sIn￿reSt thanks to all of the staff team and to our invaluable counselling volunteers for the contribution that they made to this service, and we wish them the very best for their future endeavours. We live in a digital world. These days, we rely on our computers, smart phones, tablets and Ihe internel for everything from socialising to shopping. While many of us have grown up with these developments, not all older people are 'silver surfers,, with some feeling left behind by the technological tide. Our work supporting digital inclusion helps people to stay in touch with family and make social connections. Becoming digitally included can help improve well-being by reducing social isolation and maintaining independence by enabling online shopping, online banking, paying bills and much more in this ever-growing digital world. We are proud of our range of digital inclusion initiatives, including our ongoing involvement in the Include IT Mersey Consortium work to support people back into employment through becoming digitally included. Key highlights this year were: 1008 interventions through 265 digital inclusion classes. 35 students registering to tske part in 208 sessions of our Include IT Mersey programm Age UK Wirral - the worklng name for Age Concern Wlrral (a company limited by guarantee) Report of the Trustees for the year ended 31 St March 2025 O Practical Support ft wasn'tjust a lift, It was so much more than that., '1 don't know what we would do wlthout the help thatyou andyour team of drlvers give., 'A masslve thank you to hlm - he went above and beyond., As people get older, everyday tasks such as attending appoinlments, going shopping, doing odd jobs can become more challenging. We want to help people to live as independently at home for as long as they can. Thanks to our incredible team of volunteers, we offer a range of support Including.. Transport. Shopping. Prescription Collection. Odd Jobs. Cold Weather Army. This year we were able to provlde: 5145 supported transport journeys for isolated vulnerable older people. 1873 shopping trips for older people unable to get out and do their own shopping. •p. Age UK Wirral - the working name for Age Concern Wirral (a company Ilmited by guarantee) Report of the Trustees for the year ended 31$¢ March 2025 O Practical Support 'You have gone above and beyond and then a masslve blg leap. 'Brilliant . literally the day after I contacted you, you visitsd mum in hospital and got her home with a mlcrowave and delivered further white goods the same week. I couldn't have asked for more - thank youl, 'You have both been so wonderful. I wlsh everyone in the hospital would smile as much as you dol, Sometimes we do nol always have the friends, family or help around us that we need lo stay safe and independent in our home. Our Out of Hospital Support service aims to promote independence, reduce social isolation and loneliness and prevent hospital admisslons. We can offer support and practical assistance after discharge from hospital to help people settle back into their own home. This can inGlude shopping, paying bills, sorting post. wellbeing visits and light housework. This short- term help gives people time to focus on getting better and reduces Ihe chance of them being readmitted to hospital. For those people with multiple or complex issues, our team of Facilitators can work with them to help access a range of services that they may require and to connect them with a range of organisations and opportunities that will help them live well. Our Golng Home Team assists with transport home after a hospital stay where an ambulance is not necessary, ensuring that wrap- around support is provided to settle back in at home and continue recovery. Our Single Point of Access Service continued to embed within Wirral University Teaching Hospltal, seeking to support earlier discharge planning and to act as a gateway not only into post-discharge support from Age UK Wirral services but also from across the wider voluntsry, community, faith and social enterprise sector. During the year, key achievernenls included: 1310 patients transported home frorn hospital. 667 patients supported through Single Point of Access. 10 Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee) Report of the Trustees for the year ended 31 St March 2025 O Practical Support 'The Informatlon I was glven has changed everything and made everythlng much better., .1 feel that a welght has been taken off my shoulders., '1 cannot thank her enough for what she has done to help me. She gave me the confidence to make a call which allowed nearly 2 years, worth of State Penslon to be paid., As part of a collaboration between Age UK Wirral, Citizens Advice Wirral, Wirral Change and Wirral Mencap, we deliver the older persons, element of Ask Us Wirral, the Borough's Information and Advice Service. Further funding from Independent Age enabled us to continue providing a dedicated welfare benefits service for older people. Our speciallst information arfd advice colleagues provide free and impartial Information and advice on the full spectrum of later life issues, including support to ensure that people are receiving all of the benefits to which they are entitled in order to maximise their Income. We have a range of publications, including factsheets, booklets and information guides, that cover all enquiry issues, and these can be provided as hardcopy to people or can be downloaded from our website. During the year, our team: . Supported 3100 clients with Infomiatlon and Advice. Supported people with £115,585.67 of Attendance Allowance claims and help secured backdated awards of £44637.20. WELLBEING HU8S AND CAFES 'Thank you for everythlng you do., 'A lovely place to meet over a Cuppa and a light bite. Excellent atmosphere and wonderful staff., 'The Heafth and Wellbelng Hub In West Klrby Medlcal Centre Is a vlt81 resource for the communityi especially those who are single and possibly lonely. The café is exceptionally well run wlth caring staff and volunteers. The varled courses offer opportunlties for creativlty and a welcome resource. I have no complalnts. only compliments., 11 Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee) Report of the Trustees for the year ended 318t March 2025 Under a contract with Wirral Community NHS Trusl, we run two Wellbeing Hubs and Cafes- Marine Place at at Marine Lake Health and Wellbeing Centre in West Kirby and The Cathy at St Catherine's Health Centre in Tranmere. We have been exceptionally pleased with the feedback about the atmosphere, lh8 Customer service and the choice of food, drinks and activities. Between the two siles, we had over 70,000 transactions during the year. As food costs have continued to Increase, balanclng profitabillty with affordability has been a challenge. We were pleased to end the year with The Cathy making a profit, however it was regrettable that losses were incurred at Marine Place what we are thorou9hly convinced about, however, is the value of the role that Marine Place plays in tackling isolation and loneliness. We would sincerely thank our colleagues at Wirral Community NHS Trust for their continued support, commitment and faith in us. HOUSEHOLDSUPPORT FUND On behalf of Wirral Councll, we were pleased to continue to support the administration of Ihe Household Support Fund for local older people, providing crisis support to vulnerable households in most need with the cost of essentials during the cost-of-living crisis. We supported a total of 1542 people with a range of financial support, including provision of hot meals, shopping vouchers, payment of energy bills and much more. In lolal, this support amounted to £135,000. VOLUNTEERING 'Slnce retlring. I lost my purpose, I've reallsed Just how much volunteering can glve me. I have met wonderful people. and has kept me f•ellng useful and connected. It's beén such a big part of my life, and I'm thankful for it., Volunteers continue to be at the forefront of service delivery within Age UK Wirral. Their skills, personality and lived experience make them a vital part of our team. We are only too aware of the conflicting priorities and pressures Ihat people have in their everyday lives, and it continues to be an ongoing challenge to try and recruit enough volunteers to keep all of our different services running. We are exceptionally grateful to the 245 people who actively volunteered with us during the year. and were pleased to welcome 83 new volunteers to the organisation. 12 Age UK Wirral - the working name for Age Concern Wirral (a company limlted by guarantee) Report of the Trustees for the year ended 31st March 2025 PLANS FOR FUTUREPERIODS We are realistic about Ihe challenges that the next year will bring, nol least in trying to reach some level of balanced budget amidst spiralling costs. We are aware that our infrastructure has already been impacted by removing a number of roles from our structure in order to try and reduce costs in recent years and to put the emphasis on protecting frontline service delivery roles. We hope that the move to operating across Liverpool and Sefton as well may provide new opportunities to help meet our central costs, but we recognise that it will take some time to develop relationships across this new area and for potential contracts to arise. As we enter this next period, we need to remain optimistic about what the future holds in the medium to long-term. even if the short-term continues to look somewhal difficult. In the absence of new funding streams to increase Ihe capacily of our activity or undertake new developments, we will be seeking to review and strengthen some of our internal operations, and will have a robust review of 'housekeeping' to make sure that we remain assured that we are meeting all of our legal and best practice requiremenls. Since the closure of Ihe Mental Health Therapies Service, we have a lot of empty office space on the first-floor al Devonshire Resource Centre. 11 seems unlikely at this stage that we will require this space for our own services in the foreseeable future, and will be starting to look for a sultable local organisation who may wish lo rent this space from us. Whilst we have pretty much exhausted possibilities for cost-savings, we have undertaken a further review our transport fleel and feel that we could further reduce by one van and one minibus and we wlll be looking to sell these two vehicles over the coming year. Since signing up to the new Age UK NebNork Agreement, work has commenced across the Network on exploring more innovative ways to achieving sustainability for Network Partners. We will continue this year to be actively involved in such work and open to testing new and different ways of driving up unrestricted income. FURTHER INFORMATION A80UT OUR WORK A more detailed account of the services and activities offered by Age UK Wirral can be found on the organisation's website www.a eukwirral.or .uk or within the Guide to Services available at all Age UK Wirral venues. Alternatively, why not follow us on Facebook or Twitter @AgeUKWirral or follow our CEO on Twltter @AgeUKWirralCEO. 13 Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee) Report of the Trustees for the ear ended 31st March 2025 STRUCTURE,GOVERNANCEAND mANAGEME￿r Governlng Document The charity is a charitable company limiled by guarantee and was set up on 2nd February 1994. It is govemed by a Memorandum and Articles of Association, which was last amended in October 2012. Its object is to promote the wellbeing of the public andlor older people, particularly, bul not exclusively in and around the Metropolitan Borough of Wirral. Election and Role of Trustees The charity has adopted the"Trustee Model., whereby the charity's trustees are the voting members of the organisation and form the Board of Directors. The Trustee Committee embarked upon a structured prO￿sS during the year to recruit a number of new Trustees to be recommended to the Board for appointment. Trustees are elected to serve for a three-year period at the Annual General Meeting, one third of the number retiring and being eligible for re-election each year. New Truslees are supported through an induction process. which includes a presentation, planned visits to each department of the organisation. plus written material giving addilional background Information and outlining their responsibilities as a Trustee. The Board of Trustees is responsible for the overall governance and direction of the charity, wlth day-to4ay operational management delegated to the Chief Executive, Jay Anderson. The Trustees meet approximately six times a year. The Board receives reports at each meeting from the Chief Executive, along with a schedule of reports from all areas of the organisalion. The Board of Trustees is supported and advised in its work by the following Sub-committees & Groups: Business Trusteè Peo le Committee Audit & Risk Service Review Premises, Health & Safety, Fire Safet Each of these groups is chaired by a Trustee, includes additional Trustees and other relevanl individuals, and has its own specific terms of reference. Whilst certain functions and issues are delegated from the Trustee Board, each cornmittee has its decisions ratified by the full Board. No director l Trustee has any beneficial interest in the Company. The subscribing members of the Company undertook lo contribute £1 each in the event of its winding up. Internal Control The Trustees have overall responsibility for ensuring that the charity has appropriate systems of controls. financial and other4vise. They are also responsible for keeping proper accounting records that disclose with reasonable accuracy al any time the financial position of the charity and enable them to ensu￿ that the financial statements comply wilh the Companies Acl 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for Ihe prevention and detection of fraud and other irregularities and to provide reasonable assurance that: The charity is operating efficiently and effectively. Its assets are safeguarded against unauthorised use or disposilion. Proper records are maintained, and financial information used is reliable. The charity complies with relevant laws and regulations. 14 Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee) Report of the Trustees for the year ended 31 gt March 2025 The systems of internal control are designed to provide reasonable, but not absolute, assurance against malerial misstatement or loss. They include: A strategic plan and an annual budget approved by the trustees. Regular consideration by the Trustees of financial results, variance from bijdgets, non-flnanclal performance indicators and benchmarking reviews. Delegalion of aulhority and segregation of duties. Idenkn'ficalion and management of risks. Public Beneflt The Trustees confirm that they have referred to the guidance conlained in Ihe Charity Cornmission's general guidance on Public Benefit when reviewing the Charity's aims and objectives and in planning its future activities. Rlsk Assessment The Trustees have a lomial risk management process to assess buslness risks and implement risk management strategies. This involves identifying the types of risks the charity faces, prioritising them in terms of potential impact and likelihood of occurrence, and identifying means of mitigating the risks. As part of this process, the trustees review the adequacy of the charity's current internal controls. Charity Good Governance Code The Trustees have adopted the Charity Good Governance Code (Large Charities) and have completed a self-assessment against the Code. The Trustees determine that they meet all the standards of the Code. Quality Assurance Age UK Wirral has met the Charlty Quallty Standard - the national quality framework for Brand Partners of Age UK. The charity works wilh Ihe Age UK National Information & Advice Quality Programme for the oversight of its provision of information and advice. The charity conlinues to work to the "Investors in People" standard, relating to the involvement, training and development of its staff and volunteers, and was upgraded to the Platinum Standard at its most recent assessment. Stanhope Court, the organisation's Residential Care Home, is regulated by the Care Quality Commission (CQC) and was rated Good at its last inspection. Key management remuneratlon The Board consider the affordability of a cost-of-living increase for all employees when budgets are set annually. This would include Senior Leaders. Senior Leaders, including the CEO, are on fixed levels of pay, with no additional increments available currently. The Board are committed to continue to review salary structures year on year. Charitable Objects Age Concern Wirral's Memorandum and Articles of Association states that the organisation's object is to promote the wellbeing of the public andlor older people, particularly, but not exclusively, in and around Ihe Metropolitan Borough of Wirral. 15 Age UK Wirral- the working name for Age Concern Wirral (a company limited by guaranlee) Report of the Trustees for the year ended 31 St March 2025 Achleving our objectives Our approach to our work is characterised by the values and principles that underpin all our activilies, as recorded above. In summary, our strategy for achieving our Aims & Objectives is to ensure that we: Work within a framework of regularly reviewed policies, informed decision making, and high quality, professional standards of service delivery. Have a well-trained and informed workforce, actively involved in the organisation's development. Listen to older people and provide services, activities, support, and opportunities that are in direct response to their expressed or identified need. Work in partnership with other agencies to secure the best response to the needs of older people. FINANCIAL REVIEW Income Generatlon The Charity's total income for the year was £4,122,853 compared with £3,719,132 for the prior year (an increase in income i.e. a positive movement of £403,721 or 11 % >. This overall positive movement reflects the fact that Ihere have been year on year increases wilhin each and every category of income viz: Donations & Legacies up by £131k (two significant individual legacies in FY 24125: £117k from the Estate of the late Ms. D. Lilley and £40k from Ihe Estate of the late Ms. D. Armour) + Charitable Activities up by £130k (increases in income generated by Residential Care & Day Care of £162k + increases in income generated from Services Provided under Contract of £39k more than offset a reduction in income generated from Performance Related Grants of (£71 k) + Other Trading Activities up by £119k (largely driven by the fact that FY 24125 was the first full year of Café sales generated from the two outlets at St Catherine's Health Centre in Birkenhead and Marine Place Health Centre in West Klrby) + Investments up by £5k + Other Income up by £19k. The Charity's regular income for the year, excluding Donations and Legacies, was £3,913,235 cornpared with £3,640,870 for the prior year (an increase of £272,365 or 7 % ). At the year end the Charity was operating 7 shops across the borough. Resources Expended The Charity's total resources expended for the year lotalled £4,052,373 compated with £4,115,201 for the prior year (a decrease in cosls - i.e. a positive movement - of £62,828 or 20/0). N.B. the prior year FY 23124 Resources Expended figure above of £4,115.201 includes £105,000 of reduction in property values re. Devonshire Resource Centre and Meadowcroft based on a valuation exercise carried out by a Chartered Surveyor (the next revaluation is scheduled for March 2027). Net Surplus l (Delicit) The Charity's nel total surplus for the year FY 24125 was £70,480 compared with a net loss of (£396,069) for the prior year. This represents a positive movement of £466,549 - explained by a) the increase in year on year income across all categories and b) lower costs in the current year largely because of the fact that the prior year contained write-downs in property values. Reserves The Trustees continue to aspire to maintain Total Liquidity (Cash + Trade DebtOTS) at least equivalent to three months, Totsl Costs. As al 31st March 2025, Total Liquidity was £1,499,336 16 Age UK Wirral - the working name for Age Concern Wlrral (a company limited by guarantee) Report of the Trustees for the year ended 31 St March 2025 (£1,260,997 Cash + £238,339 Trade Debtors). The budget for 202512026 anticipates Total Cosls £3,960,774, which equates to £330,064 per month - therefore at the Balance Sheet date the company has cover of 4.5 months. The Trustees are also pleased to note that Total Unrestricted Reserves at the Balance Sheet date equate to £1.223,933 which covers 3.7 months of Total Cosls. Restricted Reserves at the Balance Sheet date equate to £1,140,777 so, with Unreslricted Reserves of £1,223,933, Total Reserves at the Balance Sheet date amount to £2,364,710 which is £70.480 higher than at 31st March 2024. Changes in Fixed Assets The tangible Fixed Assets were depreciated by £11,810 in the year (2024: £30,326). There were additions in the year with value £13,250 (mainly relating to 'Fixtures & Fittings, r8. Age UK Wirral's spend on the new Shop Retail Oullel within the Cherry Tree shopping centre in Wallasey). There were no disposals in the year. The Net Book Value of Tangible Fixed Assets therefore increased by a net £1,440 from £1,473,818 at 31st March 2024 to £1,475,258 at 3191 March 2025. Separately from 'Tangible Fixed Assets, the Charity owns the freehold of a propety at Market Street in Birkenhead which is let to a tenant (Wirral Mencap) and is recorded as an 'lnvestment Property, with a carrying value of £110,000 {2024: £110,000) 17 Age UK Wirral - the working name for Age Concern Wirral {a company limited by guarantee) Report of the Trustees for the year ended 31•t March 2025 Information to Audltors So far as each of the Directors is aware, at the time this Report is approved there is no relevant audit information of which the Charity's auditors are unaware. The Directors have taken the steps which they ought to have taken to make themselves aware of any relevant audit informalion and to eslablish that the auditors are aware of such information. Auditors This is Ihe second year of a (second consecutive) Ihree-year contract in which Mitchell Charlesworth are acting as Auditors. This report. incorporating a Strategic Report, was approved by the Board of Directors on Signed by.. Paul Smlth - C ai of the Board of Trustees 18 AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL STATEMENT OF TRUSTEES. RESPONSIBILITIES FOR THE YEAR ENDED 31 MARCH 2025 The trustees. who ire also the dirertors of Age Concern Wirral lor the purpose of company law. are responsible for preparing the Tru5tee5' Report and the financial statements in a¢cordance wlth appllcable law and Uniied Kin8dom Accountin8 Standards (United Kingdom Generally Accepted Accounting Practice). Company law requtres the trustees to prepare financial statements for each financial year whlch £lve a Irue and fair vlew ol the state of affairs of the charlty and of the in¢omin8 resources and applicatlon of resources. includin8 the income and expendlture, of the charitèble company for that year. In prepèfin8 these financlal statemenis, the trusieès 3re required to.. select suitable accounting policies and then apply them con515tently- observe ihe methods and prlnciples in the Charltles SORP.. make judgements and estimates that are reasonable and prudent,. stale whether applicable UK Accounting Standard5 have been followed, subject to any material departures disclosed and explalned in the financial statements,. and prepare the Ilnancial statements on the goin8 ￿Th¢ern basis unless It Ss inappropriate to pre$ume that the charlly will continue in operation. The truslees are responsible for keepin8 adequate accountinB records that disclose wlih rea50nable accuracy at any tlme the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Att 2006. They are also responslble for sèfeguardlng the assets ol the charity and hence for takin8 reasonable steps foi the prevtntltsn nd detectron of fraud and other irre8ularitie5. 19. AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF AGE CONCERN WIRRAL Oplnlon We have audited the financial statements ol A8e Concern Wirral Ithe 'charity') for the yeèr ended 31 March 2025 which comprise the statement of finèncial activities. the balance sheet, the statement of cash flows and notes io the financial Statements. including significant accountin8 policies. The flnancial reportinB framework that ha5 been applied in their prepararion is applicable law and Unlted Kln8dom Accountlng Standards, Includin8 Financial Reportlng Standard 102 The Fint7ntial Reporting Standord opplicoble In the UK ond Republic of Irelond Iunited Klnidom Generdlly Accepted Accountini Prartice). In our oplnlon, the flnanclal statements.. 8lve a true and fair vlew DI the slate of the chariiable company's affairs as at 31 March 2025 and of Its Incomin8 resources and application of resource5. includin8 Its intome and expenditure, for the yèar then ended,. have been properly prepared in accordante with United Kingdom Generally Accepted Accounting Practice- and have been prepared in accordance wilh the requirements of the Companies Act 2006. Basls fgr oplnlon We conducted our audit in Jccordance with International Standards on AuditinB (UK) IISA5 (UKII and applicable law. Our responsibilities under those standards are further described in the Auditor'5 re5pon5ibilitie5 for the oudit ol the finonciol statements sectlon ol our report. We are Independent of the charity In accordance wllh the elhlcal requlrement5 that are relevant to our audit ol the flnantial statements in the UK, includin8 ihe FRC'S Ethical Standard. and we have fulfilled our other ethical responsibilitie5 in accord3nce wilh these requiremènts. We believe that the audit evidence we have obtained is sufficient ènd appropriate to piovide a basls for our opinion. Coneluslons rtl*till8 to (olnl toncern In audifinB the financial statements, we have concluded that the tru5tee5' use of the zoini concern basi5 of accountin8 in the preparation ol the linancial 5talementS 15 appropriate. 8ased on the work we have performed. we have not identified any rnateTial uncèrtainties relatin8 to events or conditions that, Individually or collectively, may cast Si8niticant doubt on the charity's ability to continue as a 8oin8 concern for a period of at least twelve months from when the Ilnanclal statements are authorlsed forlssue. Our responsibilitles and the responsibilities of the trustees with respect Io 8oing concern are described in the relevant sections of this report. other Informailon The other information comprlses the information included ifi the annual report other thon the flnoncial statements and our auditDf'5 report thereon. The trustees are responsible for the other inforrnation contained within the annual report. Our opinlon on the financial statement5 does not cover the other rnformation and. except to ihe extent otherwise explicitly stated In our report, we do not express any foim of assurance conclusion thereon. Our responsibility is lo read the other information and, in doin8 so, consider whether the oiher ir*formation is materially inconsistent with the financial slatements or our knowledge obtained in the course of the audit. or otherwise appears to be materially mi$5tated. If we identify such material Inconsistencies or apparent material misstatements, we are requlred to determine whether this give5 rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude Ihat there 15 a matefial misstatement of thi5 Other information, we are required to report that fact. We have nothlng to report in this reyrd. Opinlons on at￿r matters presulbed by the Companles Art 2006 In our opinion, based on the work undertaken in the course of our audrt.. the inforrnalion Biven In the trustee5' report for the financial year for which the financial statements are prepared. which include5 the direttors, report prepared for the purposes of company law, is consistent with the financial statèments; and the directors. report included within the trustees, report has been prepared in accordance with applicable legal requirements. -20- AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF AGE CONCERN WIRRAL Matters on whlch w* are regulred to report by exteptlan In the li8ht ol the knowled8e and understandin8 of the charity and its environment obtalned in the course of the asjdil. we have Trot identified material misstatements in the directors, report included within the trustees. report. We have nothinB to report In respect of the followine matters in relation to whlch the Companies Act 2W6 require5 US to report to you if, in our opinion.. adequ3ie accounting ffecords have not been kept, or returns adequate for our audit have not been recelved from branches not visited by us.. or the financial statemÈnts are not in agreement with the accounting records and returns,. or Certain disc105ures of trustees, rernuneration specified by law are not madè,. or we have not received all the inlormatlon and explanations we require fof our audSt- or the trustees were nol entitled to prepare the financial statements in accordance wlth the small companies regime and tske advanta8e of the small companies, exemption5 in preparin8 the trustee5' report and Irom the requirement to prepare a strat¢8ic report. Responslbllltles af trustee5 As explained more fully In the statement of trustees, responslbilllles. Ihe trustees. who are also the dlrectors of the charity lor thè purpose of comphny law. are responsible for ihe preparation of the financial statement5 and for bein8 satisfied that they give a tfue and lair view. and far such internal control as the trustees delermine is necessary to enable the preparation of financial statements that are free from material mlsstatement, whether due lo Iraud or error. In preparin8 ihe financlal 5tatement5, the tru5tee5 are responsible foi asse55in8 the charily's ability to continue a5 a goin8 coneern. di5c105in8. as applicable, m•tters related to 80ing concern and u5in8 the 8oin8 concern basls of Jccountin8 unle55 the trustees eithef intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do $0. Audltor's responslbllltles for the audlt ol the flnan¢lal rtatements Our objectives are to obtain reasonable assurance about whether ihe financial statements as a whole are free Irom material misstatement, whethef due to fraud or error, ond to Issue aft auditor's report that intlude5 our opinion. Aeasonable assurance Is a hi8h level ol a55urance bul 15 not a luarantee ihat an audlt conducted In accordance wlth ISAS IUKI wlll always detect material misstatement when it exist5. Misslatements can arise from fraud or error and are considered inalerial if. individually or in the acgreeate, they could feasonably be expected to influence the economic decisions of user5 taken on the basis of these financial statemen15. The exlent to whlch our procedures are capable of detertlng Irieiularltles, Includine Iraud The extent to which our protedures are capable of detectin8 iiregulèrities. includin8 Iraud. is dÈtalled below. Our approach to identifyin8 and assessing the risks of material misstètement in respect of irre8ularitles. Includin# fraud and non-compliance with laws and re8ulatlons, wa5 Is lollows: the engagement partner ensured that the engagement team collectively had the approprlate competence. capabilities and 5krlls to identlfy or re¢o8nise noft.compliance wlth appllcable laws and reBulalions: we identified the laws and re8ulations applicable to the company throu8h discussions Wlth directors and other management; we locused on 5pecifi¢ laws and r¢8ulations which we considered fflay have 3 direct material effect on the financial statements or the operations of the companyi Including the Companies Act 2006, taxation leiislation and data protection, anli-bribery. employment and health and salety lègislation,. we 355essed the extent of compliance with the laws and re8ulations identified above through makin8 enquiries of management and inspecting legal correspondence,. Identlfied laws and regulations were communicated wlthin the audit team re8ularly and the team remalned alert to instances of non.compliance throughotst the audit. 21 AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEM8ERS OF AGE CONCERN WIRRAL We a55e5sed the suscepilbllity of the company's financial statements to material rnisstatement, includin8 obtainin8 an understanding of how fraud might occur. by: makin8 enquirie5 of management as to where they considered there was susceptibility to fraud, their knowled8e of actual, suspected and alleeed frèud,. ènd considerini the internal controls In place to mitigate rlsks of fraud and non.compllance with laws and regulations. To address the risk of fraud throu8h management bias ènd override of tontrols, we.. performed analytlcal procedures to Idefttlfy any unusual or unexpected relationshlps.. tested journal entrie5 to identify unusual transartions,- ènd a55essed whether jud8ements and assumplion5 made in determinin8 the accounting e5timate5 were indicative of potential biis,. and investl8ated the rationalÈ behind 5iinificènt or unusual transattions. In response io the ilsk ol Irre8ularltles and non-compliance wlth l•ws and regulatlons, we deslBned procedures whlch included. but wert not limited to.. a8reelni financlal staiement disclosures lo undedyln8 SUPPOrting documentstlon.. reading the minute5 of meetin8s of those chai8ed wilh governance: and enquirin8 of management as to actual and potential litl6ation and claim5. There ale inherent limitations in our audit procedures described above. The more iemoved that laws and ie8ulations are from financial transactions, the le55 likely it 15 that we would become aware of non.compliance. Auditing standards also limit the audit procedures requlred to identlfy non.compliance wlth laws and re8ulations to enquiry of the director5 and other management and the inspection of reBulatory and legal correspondence. if anv. Materlal mlsstalements that arise due io fraud be harder to detect than those that arlse from error as they may Involve deliberate concealment or collusion. A further descripilon of our re5ponsibilrties is available on the Financlal Reportins Councll's website at.. https'.// www.frt.or8.uklauditOfsiesponsibilities. This description forms part of our auditor's report. Vse ol our report This report 15 made solely to the charitable company's members, as a body. In accordance with Chèpter 3 01 Part 16 of the Companie5 Art 2006. Our audit work has been undertaken so that we might state to the charilable company's members ihose matters we are required to state to them In an auditor's report and for no Dther purpose. To the fullest extent permitted by law, we (Jo not accept or assume responsibility io anyone other than the charStable company and the charitable company's members as a body, foi OLlf audit work, for this repon, or for the opinions we have formed. fv) Mr Tony Stanley ACA Istnlor Statutory Auditor) For and on behalf of Mitchell Charlesworth (Auditl Limiled. Statutory Auditor Accountants Suite5 C,D,E, & F 14th Floor The Plaza IIJO Old Hall Street Liverpool L3 9QJ Date.. -22- AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR DIE YEAR ENDED 31 MARCH 2025 Cuffent Ilnan¢lal ￿81 Unre5trlcted funds 2025 Restrlrted funds 2025 Total Tot•1 2025 1024 Notes Income and eftdowments Irom: Donations and legacies Charitable activitie5 other trading acllvltlej Investrnents Other income 209,574 841,841 938,635 19,570 119,716 45 1.993,473 209,619 2,835,314 938,635 19,570 119,716 78,262 2.705,008 819,914 15,076 100,872 Tot•1 Income 2.129.336 1,993,518 4,122,854 3.719.132 Expenditure on: Raising funds Charitsble actlvltles 915,893 1.505.288 915,893 3.136.481 771,313 3,268.888 1,631.193 Tot•1 empendlture 2,421,181 1,631,193 4,052,374 4.040.201 Net Income/(exp•ndlturel 1291,845) 362.325 70,480 1321,0691 Tranglers between funds 374,884 (374,8841 Other recognlsed plns and10s5es: Revaluation ol tan8lble flxed 1ssets 175.0001 Net movement In funds 83,039 112.559) 70.480 1396,069) e¢on¢lll4llon of funds: Fund balances at l April 2024 1,140,894 1,153,336 2,294,230 2,690.299 Fund balances at 31 Mirch 2025 1,223,933 1,140.777 2.364,710 2,294.230 The statemenl of financial artivitie5 includes all 8ains and1055es reco8ni5ed in the year. All income and expenditure delive from conilnuing actlvities other than certaln contracts and 8rants which naturally expire durin8 the peiiod- J process deemed to be 'business as usual,. The statement of linancial activities also cornplie5 With the requirements for an income and expenditure account under the Companies Act 2006. -23- AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL STATEMENT OF FINANCIAL ACTIVITIES (CONTINUED) INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2025 Prlor financial year Unrestrlcted lund5 2024 lestrlded lunds 2024 Totsi 2024 Notes Incom• ind eTrdowments from: Donatlons and legacies Charitable activities Other trading activities Invesirnents Other Income 72,891 679,011 819.914 15.076 100,872 5,371 2,025,997 78.262 2.705,008 819.914 15.076 100,872 Total In￿rn• 1,687.764 2,031,368 3,719,132 Expendllure an: Ralslng funds Charitable actlvlties 771.313 1,624.625 771,313 3,268,888 1,644,263 Total expendlture 2.395.938 1.644,263 4,040.201 Net Ineome/lexpendliure) {708.1741 387,lOS 1321,0691 7ransfer5 between funds 381.735 1381,7351 Othef recognlsed galns and k)sses: Revaluatlon of tangible flxed assets 175.0001 175,OC(JI Nrf movement In funds 1326,4391 169,6301 1396,0691 Reconcillation of hnds: Fund balance5 at l April 2023 1,467,333 1,222,966 2.690,299 Fund bal•n¢es It 31 Marth 2024 1,140.894 1.153,336 2.294.230 -24- AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL BALANCE SHEET ASAT31 MARCH2025 2025 2024 Notes Fixed assets Tangible assets Imiestment property InvesimentS 1,47S.258 iio.000 1.473.818 110.000 16 17 l.S85.260 1,583,820 Current assets Debtor5 Cash ai bank Jnd In hand 18 238,340 1.260,997 182.950 1.227,699 1.499.337 1,410.649 Credltors: amounts f*lllnc du• wlthln pne year 19 1612.1421 1583.8441 Net current assets 887,195 826,80S Totsl •ssets Iw currem Ilabilltles 2.472,455 2,410.625 Credltors: amounts l•lllni due after moT• th•n on• y•ar 20 18.3451 115,3951 Pro¥lslon$ for Ilablliile5 22 199,4001 (ioi,0001 N•t •ssets 2.364,710 2,294,230 Income fvndi General restricted funds Revalvation reserve 715,058 425.719 727,617 425,719 25 1,140.777 1,153.336 flr trict d funds Oe5ignated fund5 General unrestflcted lunds eneral 26 15.099 1,208,834 21,445 1,119,449 1.223,933 1,140,894 2.364,710 2.294,230 25- AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL BALANCE SHEET (CONTINUED) ASAT31 MARCH2025 These financial stalemenl$ have been prepared in atcordance with the provision5 applicable io companies subject to the small tompanies regime. The financial ststements were approved by the Trustees on . Mr aul Smith (Chairl Trustee Company reilstr•tlon nurnber02894067 -26- AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2025 2025 1024 Notes C4$h flows from operatlng artlvlties Cash generated from/labsorbed byl opefatlofts Ji 33.324 1486.592) Inve5tin8 acll¥ltles Pufchase of tanglble flxed assets Investment Income received 113,2501 19,570 15.3371 15,076 Net tash 8•nernted Ifom In¥estlnR *ctl¥hles 6,320 9.739 Flnanclng arthltles Repayrnenl of bank loans 16,3461 15.4701 Net cash used In Iln*n¢lni artlvltlèj 16,3461 15,4701 Net Incfeaselldecrease) In cash and cash t4￿¥•1e￿ts 33,298 {482.3231 Cash and cash equivalents at be6lnnin8 ol year 1.227.699 1,710.022 Cash and c4sh eqUI￿len¢S •1 end ol y••i 1.260,997 1.227,699 27. i¥ Il 'sa!Iiiiqt!i Juèjjn) UI 59u!MOJJOq i1!IIJ!M UMOYS aje sueJpJèAo iuye 'sueJpJaAO iueq put 'ssèi Jo syiuow è•J4110 saii!JniEUJ ieui8iJo 4IIM siuaw)saAU! p!nb!I wJèi-yO45 Jè410 '$4ueq yilm IIEJ IÈ play siisodap 'pvtl4 UI 4SE) apnijui siuaieAinba 4seJ pue 4se) uaitAinba 4St) pue 4SEJ OT'T 'IAue Ji) ssoi IuaiuJ!EduJi è41 Jo iu?IXa a41 aUlWJaiaP oi Japjo u! pèiewiisa si ièsse a4110 iunowE aiqeJaAO)aJ 343 'sJsixè uoiieJipui 4Jn5 Aue Ji 'ssoi iuawjiedwi ue p?JaJJns aAE4 siassp asoyi iE41 UOIIEJIPU! 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IE pajnspaw AiipiJ!ui aje siasse paxu ?Iq!8ueL 4assr paxy aiqisuei 9.1 's•JJnosaJ io èsn è4) 4JIM IUalSlSUOJ SISEq E UQ sisoj a?ueu4aAo¥ Jo sali!A!yv ?IqeJiJe4? oi p•ie)oiie Aa41 'p?IngiJue Aii)aJ!p aq JOUUE) SJSOJ aJaqM 'Sa!i!Aiye s,AirJeyJ a41 oi aiq2inq!Jue AIDaJ!p aje 4)IyM aSO4J ajt sjso) Ai!41J32 èiqEJiJp4) 'AJo8a)e) ieyi p•IEiaJ siso?11? •ie8aJ8Je ieyi $8uipta4 Japun pa!Jissei) uaaq se4 pue slspq siEnJJ)e ue uo JOJ paiunoJ?e si aJniipuèdx3 ainiipuadxj S'T IpèhUllUO)} 5•1?!iod luiiuno))v SZOZ rs 030N3 ¥V3A JHI ¥0 la3nNIINO?) SlN3M131VIS IVI)NVNI4 3HI 01 S310N IVIIIJIM xn 39V SV 9NIIV113dO I￿¥1m N¥3)NO) 39V AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 202S Accovntlng pollcles Icontlnued) 1.11 Flnanclal InstNments The charity has elected to apply the provisions of Section 11 'Basic Financial Instrumenls. and Sertion 12 '0ther Financlal Instruments Issues, of FRS 102 to all of its tinancial Instruments. Financial instruments are reco8nised in the charity's balance sheei when the charity becomes party to the contrartual provision5 of the instrument. Financlal as$et5 and liabllities are offset. wlth the net amounts presented in the financlal statement5, when there 15 legally enforceable right to set off the fecognised amounts and there is an intention to settle on a net basis or io re31i5e the asset and stttle the Ilèbillty simultaneouslv. aaskfinqnelolassets Basic financial assets, which Include debtors and cash and bank balances, are initially measured 'at transaction price Includin8 transaction r051s and are sub5eguently carried at èmortlsed c05t uslng the effeclive Interest method unle5$ the arran8ement constitutes • Ilnancin8 transadion, where ihe transaction is measured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as receivable within one year are not amortised. oslcllncnclalllobllltles Basic financial liabililies, including creditors and bank loans are initi?Ily recognised at transaction price unle55 the rfart8ement constitutes a financln8 transaction, where the debt instrument 15 meastsred at the present Value ol the future payments discounted at a market rate of Intorest. Financial liabllities classified as payable within one year are not amort15ed. Debt instruments •rè subsequently carried ai amortlsed cost, usin8 the effetti¥e interest r4te method. Trade Cfedltors are obli8atlons to pay for Boods or services that have been acquired In the ordinary course of operatlons from supplièrs. Amounts payable are classified as current liabilities if payment is due within one yeii or less. If not, they are presented as non.curreni liabilities. Trade creditors are recogn15ed initially at transaction prlce and subsequtntlv measured at amgrt15ed cost usln8 the effective Interest method. Dere¢ognltlon •Jfln4nclol liobllltles Flnancial liabillties are dereco8nised when the charity'5 contractual obll8atlons explre or are discharled or caftcelled. 1.12 T•xallon The charlty benefits from various exemptions from taxation afforded by tax le8islalion and Is not liable to torporation tax on income or 8ains falling within those exemptions. Recovery is made of tax deducted from income and from receipts under Glft Aid. In respect of Value Added Tax, the charity is in receipt of non- business income (by way of grants, donation5 and legacies) and makes both taxable and exempt supplies. Any VAT incurred on costs relatin8 to non- business activities and exempt suppllesls irrecoverable and the charity 15 therefore unable to recover all of its input tax. 30- AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOA fHE YEAR ENDED 31 MARCH 2025 Ac¢ountin8 polbcies (Continued) l.lj Provlslons Provisions are reco8ni5ed when the tharity has a legal or tonstructive Present obligation as a result of a past event, it is probable that the charity will be required to settle that obli8ation and a reliable estifflate can be made ol the amount ol the obligation. The amount reco8nlsed as a provlslon is the best estimatt of the con51deiatlon requlfed io settle the prèsent obllgation at the reporting end date, taking into account the risk5 and uncertaintie5 surroundin8 the obligation. Where the effect of the tlme value of money Is material, the amount expe￿ed to be required to settle ihe obligation 15 recognised at present value. When a provision 15 measured at present valLte, the unwindin8 of the discount Is reco8ni5ed as a finance 5t In net incomellexpenditurel in the period in which it arises. 1.14 Efflplwe beneffts The c05t of any unused holiday entitlement is recognised in the perlod in whlch the employee's services are received. Termination benefits are reco8nised immediately 0$ an expense when the charity is demonstrably committed to terminate the employment of an employee or to provide terminallon benefits, 1.15 RetIrn￿Ènt benefrts Payment5 to defined contributlon retlfement beneflt Schemes ape charged as an expense as they fall due. 1.16 Leases Rentals payable under operatSn8 leases. Includln8 any lease incentlve5 received. are char8ed a5 an expense on a straight line basis over the term of the relevant lease. Crftl¢•l •ccountlni estlm•tes •nd ludi•m•nts In the applicatlon of the charlty's ?ccountSn8 policles. the trustees are requlred to makt estlmale5, a5sumpti00s and lud8ments about ihe carryinB value of assets and liabilitles which may not be readily apparent from oiher sources. The estimates and assumptions are based partly on historical expefience while judgment incorporates less empirical faclors consldered lo be felevant such as the currenl and potenllal futu￿ tconornic and political envlronment and the exercise of 5Ultably cautious prudente. The estimates and underlyini assumptions are reviewed on an ongoin8 basls. Revisions io accountin8 estlmates are recoEnlsed in the perlod in whlch the estimate is amended where the change affec15 only that perlod. or In the period of the revision and fulure periods where the change affect5 both Cufrent and future periods. Kry sources ot estlm4tlon un¢•rt•lnty The e51im3tes. assumptions and judgments which have the potential to effect a material adjusiment to the carrying value of •ssets and liabilities are as follows: Dilapldallon provlslon Al year.end the charity leased 7 retail outlets19 at 31 March 20241. These leases place varyin8 obligations upon the company such as a commitment to repair and maintsin the property, to redecorate periodically and at the end of the lease Potentially to strip out fixtures and fittings to return the premises to their original state. All these obli8ations create financial commitments which the trustees estimate and then maintain an ongoin8 provision. 31 AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Crltlal accountlni •rtlmates ludgemeftts (Contlnued) Doubrful Debts Pfovlslon Trade Debtors are recorded at their e5tlmated realisable value. The recoverability ol these debts is subjert to varlous extefnal influences such as the economic environment as well as more taniible factor5 such as the a8e of the debt. The trustees estimate what value of these debts is likely to be irrecoverable and thèn maintain an on8oing provision. Cohtrads and Grants Provlslon The Charity provides services as required by nurnerous contrart5 and grants. The value of this income stream comprises the lar8est single component of the turnover booked by the charity 8nd therefore is extremely important in terms of both revertue and deliverables. At any point in time the company will have significant amounts of work in progress deliverin8 these commitmen15. The trustees exercise their judgment and estimaie an amount of beiween 1% and 5% of the total income of contracts and giants to bè provided for in the accounts. D•pretl¥tlon •nd ihe uselul economlc Il¥es of •ssets The lar8est value within the chèrity's Flxed Assets comprise5 L4nd & Buildinis and the trustee5 decided In early 2021 thbt they would commission independent profe55ional surveyor'5 valuations of the Freehold Buildings every thfee years startin8 Sn March 2021. Dependin8 on the commercial property market in the years of Irelvaluatlon there may be material increases or decreases in the value of this class of Fixed A55ets. The oiher assel tlasses are Plant & Equipment, Fixtures & Fittings and Motor Vehicles and thÈ trustees review the current depreciation policy and useful economic life annually and consider that ihe current methodology to be appropriaie. In the trustees, jud8meni there ère no la￿OrS which might currently cause an issue with the value of net book value ol suth assets e.8.. frequent sales of these assets which would result in ongoing 8ain5 0f10sse5 on disposal. Prepayments The trustees require senior management lo review the general ledger, supplier invoice5 received durin8 the year and payments made to supplier5 dufing the year with the objective of identifyin8 goods or services billed andlor pèid for durlng the year but whtch are delivered in entirely or in part after the year-end. Such items are deemed 'Prepaid' and a comparlson is made to prior years to identify any major differences which require explanation. The trustees ensure ihat senior management are aware of the most likely transaaions where prepayments may frequently arise e.g., rent payments under leases and payments for Insurance. Aceruals The trustees require senior mènagement to review the genefal led8ei, suppller Invoice5 received after the year and payments made to suppliers after the year-end with the objective of identifying Boods or services bllled andlor paid foi aftei the year but which are delivered in entirety or in part before the year- end. Such items are deemed 'Accru315' and a comparison is made to prlor years to identlfy any maJor differences which requlre explanation. The trustees ensure that senior management are aware ol the most Ilkely tran5actlons where accrua15 may arise e.i., utility bills and profe5slonal fees. Deleffed Income The trustees require senior management to review the contract5 and grants being perforrned over multiple periods and lo ensure that income 15 released only when appropriate and earned or to match and defray expenses incurred. Where cash has been received in advancè of it bein8 earned then it Is retained In the Balance Sheet as Deferred income and the trustee5 review these balances as part of the monthly managernent accounts and a150 as part of the frequent review of c3sh balances. The charity's treatment of commissions which are performance related with conditions attached to them (other than the Early Intervention Prevention Project via Wirral Health and Wellbeing CIC which does not contain key performance indicator51 is to reco8nlze income in accordance with the satisfaction of the relevant performance related criteiia. On review of the relevant performènce related contracts, it is management s judgment that the most appropriate criterion of stage of completion for these contrads is by reference to the percenta8e of costs incurred over total anticipated COSts. Thls is normally in relation to salary costs. -32- AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Income Irom donatlons and leBacles Unrestrirted lunds 2025 Restrirted fvnds 2025 Totsl ijnrthrlrted lunds 2024 lestrlcted funds 2024 Tot•1 2025 2024 Donations and 8ifts Le8acies 38,311 171,263 45 38,356 171.263 45,788 27,103 3.371 2,000 49,159 29,103 209,574 45 209,619 72,891 5,371 78.262 The 2025 figures for Oonations are broadly similar to those for 2024. The 2025 figures for Legacies are si8nificantlv hlgher than those for 2024 because of two substantlal individual legacies: £117.855 Irom the Estate of the late Ms O. Lilley and £40.000 from the Estate of the late Ms D. Armour. A8e UK Wirral and Its Trustees ?re most grateful io all those who remember this charity vla donations In ihelr lifetime aThd/or in their wills because every sin8le legacy, every individual contfibution and every donation helps in the undertakin8 of vit31 charitable work across Wirral. Charltable artlviiles Chafltable Incorne Ch4rlt4ble Income 2024 2025 sale of Boods Iprov15i9n of Residential Caro Service5 & Day Care Service51 Services provlded under contract Performance related irants 841,841 1.197,7S4 795,719 679.011 1,158,639 867,358 2,835.314 2,705,008 Analysls by fund Unrestricted funds- ieneral Restricted funds 841,841 1,993,473 679,011 2.025,997 2,835.314 2.705,008 -33- AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENT51CONTINUED} FOR THE YEAR ENDED 31 MARCH 2025 Charftable a¢llviiles (Contlnuedl Wirral 8orouih Countil Early Intervention Prevention l¥ia Wirral Healih and Wellbeing CIC) 2025: £933.324 12024.. £916.2431. Everyturn Mental Health (formerly Insi8ht IAPT) Emotional Health & Wellbelng 2025- £149,81812024- £149.8181. Cltiiens. Advice 8ureau Ask Us Wirral 2025.. £114,61212024.. £92,578) Performance related grants Llst of abbrevlations used below: W8C- Wirral Borough Council HSF z Household Support Fund CWPNT- Cheshire & Wirral Partnership NH5 Trust RF E Reminder Flnders RUKBA- Royal UK Beneficent Association IC8 = Integrated Care Board MCST- Malntenènce Co8nitive Stimulation Therapy LCC= Liverpool City Council OROHF 3 Ongoin8 Release of Historie Fundift8 C8 - Citroen Berlingo RSPH - Royal Society for Public Health FT ¥ Foundatlon Trust Performance relaied grants WBC.. Sln8le Point ol Access Fund W8C'. Additional Funding Support HSF WBC- Winter Pres5ures/Goin8 Home CWPNT Memory Assessment Unit National Lottery.. Funding Lottery RF Project {started June 20221 Sefton Council lor Voluntary Services UX Shared Prosperity Fund RUK8A Independent AÉe Age UK National Fundln8 re Cost of Livin8 Support WBC.. FundinB re Fuel Poverty Service Icost of living cri5i5l NHS Cheshire & Merseyside IC8.' Funding Health & Wellbein8 Grant Age UK Nation41 Funding re MCST Health Junction CIC.. Fundin8 for Dlgital Champions IT Project LCC Sport England Together Fund OROHF.. 3 x C8 Vehicle5 employed re Going Home Service WBC.. Funding Wirral Online To8etheT IT Project RSPH Mental Health Trainer Grant Other various 175,744 153,250 139,655 125,OLX) 91,402 46,526 35,086 500 31,595 124,126 144,160 124,550 79,403 34.1 39,586 84,495 58,269 20.066 12,000 9.986 7.852 6.560 200 90,410 28,556 795.719 867.358 AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUEDI FOR THE YEAR ENDEO 31 MARCH 2025 Other trading artivities Unre51rided Unr•strirted funds tuftds i•ner41 2024 2025 Income from fundraisin8 Èvents Income from shops, retail Income from cafes •nd wellbelnB hubs 13.843 672,489 252,303 18,346 738,758 62,810 Other tradin8 activities 938,635 819,914 Income lrnm Investments Unrestrlrted Unrestrfcted funds funds 2025 2024 Income from rental actlvltles Ilncome from.. thlrd party tenant re lease of ihe investmenl property and hirin8 of room space at the two freehold propertlesl 19,570 15,076 Other Income Unrestrfrted lunds 1025 Unrestrlcted fvnds 2024 Income from other activities Ivarious includlnE for example income from.. bank interest + services such as day trips, social related activities and 5POrts related activities which require a modest contribution from clients toward5 their cost I 119,716 100,872 -35- AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Unrestrirted Uniertricted lunds funds ieneral g•neral 2025 2024 Share of governance ¢ostS Other fundraisin8 cost5 Staff costs Share of support Costs 7.7SO 125,403 S32.899 249,841 220 55,507 476,864 238.722 915,893 771.313 ExpeDdlture on chaTltable ?ctlvlile5 Car• seNl¢es Supportlni s•rvlie5 Total C•rn s•r¥lfes 5upportlni services Totsl 2025 2025 2025 1024 2024 2024 Dlre¢t costs Staff costs Deprecialion and impairment Other costs 1.934.457 387,640 2,322,097 1.902,161 549.447 2,451,608 7.913 338,287 3.897 67.976 11,810 406,263 50.319 292.972 10,008 115.349 60,327 408,321 2,280.657 459.513 2,740,170 2,245,452 674,804 2,920,256 Share ol support and ¥0wrnJn¢e wsts lse• note 10) Support 236,428 116,449 Governance 29.101 14,333 352.877 43,434 200,691 32.892 98,848 16,201 299,539 49,093 2.546,186 590,295 3,136.481 2.479,035 789,853 3,268,888 AnalysSs by lund Unrestricted funds Restricted funds 914.993 1.631,193 590.295 1.505,288 1.631.193 834.772 1,644,263 789.853 1,624,625 1.644,263 2.546,186 590.295 3.136,481 2.479.035 789,853 3,268,888 AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED} FOR THE YEAR ENDED 31 MARCH 2025 10 support co$15 allpated to 4rtl¥itles 2025 2024 Rent, rales and water Light and heat Bad and doubtful debts Office costs Advertising Motor expenses Repalrs and renewals Household and cleanin8 Sundry expenses Bank char8es and interest Governance costs 153,891 105.699 12.7121 141.433 6.179 39.827 56,588 43,790 44.010 14,013 51,184 136.457 90,475 139,3441 160,484 8,887 41.769 32,608 40,038 55,751 11,136 49,313 653,902 5B7,574 Analysed be￿en. Fundr•isin8 Care services 5upportln8 servSce5 257.591 265,529 130,782 238,942 233,583 115,049 653,902 587,574 2015 2024 G•verh•n¢e costs comprhe: Audit fees Leièl and professional 11,330 39,854 9,500 39.813 51,184 49.313 Support Costs are allocated to Charitable Activities (Care ServFces I Support Services) and Raisin8 Funds based on the departmental allocoibons and number of FTE workin8 Wlthin the relevant areas 11 Auditor's remufterntion Fees payable to the charity's auditor and a5sociate5: , 2025 2024 For audit services Audit of the financial statements of the charlty 11,330 9,500 -37- AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FlhlANCIAL STATEMENTS {CONTINUED} FOR THE YEAR ENDEO 31 MARCH 2025 12 Trustees None of the trustees received any remuneration or benefit5 from the charity dufihg the curfent or prior year. No Tru5tet5 were relmbuTsed in the year 12024.. £1,7301 for payments made during their role as volunteers. Details of remuneration paid to connected persons are Set oul in note 30, related party transactions. 13 Employees The avera8e monthly number of employees durin8 the yeèr was: 2025 Number 2014 Number Ralsing funds Ilncludlng shops, r*talll Charitable activities Governance and admlnistration 22 102 23 iio Total 133 142 Employment costs 2025 2024 Wa8e5 and salaries Social security C05t5 Other penslon cosis 2,598,634 189,581 66.781 2,676,565 184.617 67,290 2,854,996 2,928,472 Included within ernployment costs is an amount of £28,012- this relaied to redundanty costs in the year. The number of employees whose annual remuneratlon was more than £60,000 is a5 follow5: 2025 Number 2024 Number f60,001 to £70.000 É70,001 to £80.IXIO E80,001 to É90,000 É90,001 to £lOO,01)O Contribvtions totalling £6,090 12024: £6,090) were made to defined contribution pension schemes on behalf of employees whose emolurnents exceeded £60,000 AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR fHE YEAR ENOED 31 MARCH 2025 13 Employees Icontinued) Remunerntlon ol key management personnel The Temuneration of key management personnel was as follows: 2025 , 2024 Ag8re8ate compensation 298.837 428,682 14 Taxatlo The charlty15 exempt from tax on Income and salns falling withln 5eclion 505 of the Taxe5 Act 1988 or Section 252 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable objects. IS T*nilbl* Ilx•d *ssoti Freehold lafid •nd b¥lldlNI Pl•nt4ftd FIMturns aftd Mrtorvehl¢l Ilttln 7ot*l Cost or valuatlon At l AprS12024 Additions 2,636,857 57,256 53,840 13,250 119,229 2.867.182 13,2SO Al 31 March 2025 2,636,857 57,256 67,090 119.229 2,880,432 Depre(latlon and Impalrment At l Aprll 2024 Depreciation char8ed in the year 1,196,857 56,331 516 20,947 11.294 119.229 1,393,364 11,810 At 31 March 202S 1.196,857 56,847 32,241 119,229 1,405,174 C•rrylno amount Ai 31 March 2025 1.440,000 409 34,849 1.475,258 At 31 March 2024 1,440.OOD 925 32,893 1,473,818 -39- AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUEDI FOR THE Y£AR ENDED 31 MARCH 2025 IS Tanilble flmed assets Icontinued) Land and Buildings were revalued In Mèrch 2024 by a AICS Reglslered Valuer Irom Kroll Advlsory Limlted. The next revaluation is scheduled to be In 2027. In 2021, the Freehold Property Devonshire Resoufce Centre at 141, Park Road North, Birkenhead, Wirral CH41 ODD was reduced in value by £1,083,358 which was recorded as Expenditure on Charitable Aclivities Wlthin Unrestricted Funds in the Statement of Financial Activities. In 2024. the property was reduced in value by a further £30,000 which was recorded as Expenditure on Charitable ActSvilles wlthin Unrestrlcted Funds in the Statement ol Flnanclal Activitie5. The current carrying value Is £770.000. In 2021. the Freehold Property Markel Street at 42.44 Market Street. Blrkenhead. Wirral. CH41 58T was reduced In value by £140,000 which was recorded as Expenditure on Charitable Actlvities within Unrestricted Funds in the Stalement ol Financial Activities. (This property was reclassilied as an Investment Property in 20211. In 2024 no thangè was made to the value. The currenl carryin8 value is £llO,000. In 2021, the Freehold Property Meadowcfoft at 304, Spltal Road. Bromborough, Wlrral CH62 20E was Increased In value by £500,719 which was recorded a5 a Revaluation of Tangible Fi)ted Assets lincreasel within Restricttd Funds in the Stèlement ol Financial Attivities ènd as a Revaluation Reserve as a subset of Restricted Funds within the Balance Sheet. In 2024 the property was reduced In value by £75,000 whlch was recorded as a Revaluation of Tangible Flxed Assets Idecreasel within Restrided Funds in the Statement of Financial Activities and as a Ireduciion inl Revaluation Reserve as a subset of Restritted Funds withln the 8alante Sheet. The current carrying value is £670,000. Wirral 8arouBh Council has an overage provislon in relation to the land and buildings known as Meadow¢roft. Thi5 property was purchased from Wirral Boroueh Councll in 2012 for c.£240,000 and If it weie sold prior to October 2037 any sale proceeds above £480,000 are to be split equally between the Council and the Charity. Wlrral Prlmary Care Trust hold a le8al char8e over the land and buildln8s known as Devonshlre Resource Centre. If the property were sold then Wirral Primary Cère Trust would be entitled to 16.82% of the 531e proceeds. -40- AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 16 Investment prnperty 2025 FaSr value At l Aprll 2024 and 31 Mareh 2025 iio.000 The Investment Property comprise$ 42.44 Market Street, Birkenhead. Wirral, CH41 SBT. The fair Value of the property has been assessed as £IIO,000 12024.. £110,000) at March 2024 by a RICS Registered Valuef from Kroll Advi50ry Limited. The previous valuotSon was In March 2021 when the vllue was assessed as £IIO,000 and the next valuatlon will be In 2027. 8arclay5 Bank hold5 a legal charge over this property as securlty for a loan. The value of the loan at 31st March 2025 was £15,09912024'. E21.445)- 17 Flxed asset Invtslments Unllsted INestments C05t or v•luatl•n At l April 2024 & 31 March 2025 Carryln8 amount Al 31 March 2025 At 31 March 2024 The tharity owns 2 x £1 ordinary shares in Wirfal Aee Concern Tradin8 Limlted lcompany number 029099691. The company is dormant. Debtors Z015 2024 Amounts lallino due wlthln one year: Trade debtors Other debtors Prepayments and accrued income 215,559 5,328 17,453 150,255 5,539 27.156 238.340 182,9SO 41 AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 19 Credltoffs: Jrnounts falling dwe wlthln one year 2025 2024 hlotes 8ank laans Other tayation and social security Deferred income Trade tredit015 Other creditors Accruals 21 6,754 108.706 211,958 50,179 52.480 182,065 6.050 114,188 193.292 54,947 17.610 197,757 23 612.142 583,844 20 Credltori: •mounts f•lllni dut •fter morn than one y￿r 2025 2024 Notes Bank loans 21 8,345 15,395 21 loan5 and overdrnfts 2025 2024 Baftk loans 15.099 21,44S Payable within one year Payable after one year 6.754 8.345 6,050 15,395 The loan from Bèrclay$ 8ank 15 secured by o charge over the charity's property at 4244 Market Street, Birkenhead. Wirral, CH415BT. The loan expires on 4th April 2027. The loan from Barclays Bank ¥crues interest at 3.5% above the base rate -42- AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 22 Pro¥lsions for Ilabilitles 2025 Z024 8ad and doubtful debts Grani clawback Dilapidations 2.000 25,000 72,400 30,000 71,000 99,400 ioi.000 Movements on prov151ohs: 8•d and Grant cl•wb•ck Dllapld*ions doubrful debts T￿•1 At l April 2024 Addltional provislDn5 In the year Reversal of provisio 30,000 71.000 1,400 ioi,000 3,400 15,0001 2.000 15,0001 At 31 March 2025 2,000 25,LN)O 72,400 99,400 The Provisions within the accounts are based on the estimations made in relation to Dilapidations. Doubtful Debts and Contracts & Grants as referenced In deiall in Note 2. The Dilapidations piovision h35 been increased sli8htly to £72,400 to allow for adjustments including for example.. the closure of 3 site5; the acquisition of I new slte. Inftationary increase5 in the costs ol rnateria15 and labour. -43- AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS {CQNTINUED) FOR THE YEAR ENDED 31 MARCH 2025 23 Oelerred In¢ome 2025 2024 Other deferred Income 211.958 193,292 Deferred intome is included in the financial statèments as follows.. 202S 2024 Deferred income is included within.. Current lièbilities 211,958 193.292 Movernents In the year.. Deferred Income at l April 2024 Amounts received in year Amounts tredted to SOFA in year 193,292 375,085 2,012,138 1.844.204 11,993,472) 12,025,997} Deferred income 4131 March 2025 211,958 193,292 Deferred income comprises fund5 received in advance of the prwision of servlces which rèlate to future accountin8 peilods. 24 Retlffm¢nt benefit Khèm•s 2025 2024 Deflned contrlbutlon %h¢mes Char8e to prolit or loss in respect of defined contribution schemes 66,781 67,290 The charity operales ? defined contribution pension scheme for all qualifying employees. The assets of the scheme are held separately from those of the charity In an independently administered fund. AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTESTO THE FINANCIALSTATEMENTS (CONTINUED) FOR THE YEAR ENDED31 MARCH2025 2$ lundj Th¢ ￿StrItted olthÈtrlEted income left fmm Ihe Co¥Sd p•ndemlc ern 012020-2022 whlch milnly portilned to hyKlen• relited m•tters to fat11￿¥t* th• teeovéty of optr•tlons. Wlrral Bofouth touncll Envlronmef*ial Heilth Ofllce I'EHO'I had been requestlTr8 that IhE thiilty up8radè Its kbtchen tscilltles ai th* ResldeThtlal Care Plorne IStanhopE Courtl In BFombofou8h to m••t iuFr•nt EHO standards •rtd •¢e¢rdihily the th•rily spent É12.604 in the year lo comply. Thes* •fÈ re￿11$ •nd •re expthsed In the Year. 8ecause th•sé repairs relit• SPt¢lflcallyto h￿beTr¢ las Illust14ttd by the EHO fiotic41 1¢ h•> bten deemed JpprDpilate to Ullllze the iemalnlnB b•l4nte ¢1 testilcled I￿roM￿ in this Cowd 19 uteiory to defrav these costs so thls arno￿nI of £11,019has been IraD51erred out of resirlEtEd In