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← Age Concern Wirral

2021-03-31-accounts

Charity Registration No. 1034510 Company Registration No. 02894067 (England and Wales)

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

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‘A Year Like
Never Before’
™ :
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I
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AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL CONTENTS

Page
Legal and administrative details 1
Introduction from the Chief Executive 2-3
Trustees’ report 4-15
Statement oftrustees' responsibilities 16
Independent auditor's report 17-19
Statement offinancial activities 20-21
Balance sheet 22
Statement ofcash flows 23
Notestothefinancialstatements 24-45

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||||||| |---|---|---|---|---|---| |Age UK Wirral - the working|name forAge Concern Wirral|(a company limited by|guarantee|- number 2894067)| |Report of the Trustees|for the year ended 31|March 2021| |LEGAL AND ADMINISTRATIVE DETAILS| |Name|Age UK Wirral (working name for Age Concern Wirral)| |Status|Registered|Charity (number|1|034510)| |Company|Limited by Guarantee (number 2894067)| |Registered Office|Devonshire Resource Centre,|141|Park Road North,|Wirral, CH41 ODD| |Charity Objects|Its object is to|promote the wellbeing of|the public and/or older|people, particularly,|but not| |exclusively in and around the Metropolitan Borough of Wirral.| |Charity Trustees &|Mr Paul Smith|(Chair)| |Company Directors|Dr Elizabeth White (Vice —Chair)| |Mr Russell Beddoe (Treasurer,|resigned 6 October 2020)| |Mr Myles Edwards|(Treasurer,|appointed|6 October 2020)| |Mr Keith|A.|Bailey| |Dr George|K.|Rennie| |Mr|Brian|Williams| |Ms|Ruth|Rogers| |Professor Michael|Jones| |Mrs|Patricia|Crocker| |Mr Stephen|Fletcher (appointed 6 October 2020,|resigned|11|February 2021)| |Dr Karalie Burke (appointed 6|October 2020)| |Mr Ray Jones|(appointed 6 October 2020,|resigned 27 September 2021)| |Dr Peter Barton (appointed|1|January 2021)| |Company Secretary|Mr Jamie Anderson| |Chief Executive|Mr Jamie Anderson| |Senior Leadership Team|Mr Jamie Anderson,|Chief Executive & Nominated|Individual| |Mrs Sue|Sanford,|PA to the|Chief Executive| |Mrs Jenny Paton,|Deputy Chief Executive| |Mr Richard|Crocker,|Finance|Director| |Mrs Julie Rooney,|Head of Care Services & Registered Manager| |Mrs Barbara|Cook, Head of Health & Wellbeing| |Mr Malcolm|Mottershead,|Head|of Business| |Miss|Ellie Thomson, Head of Digital Transformation|(promoted|August 2020)| |Bankers|Barclays Bank PLC,|182|- 184 Grange Road,|Birkenhead CH41 6EA| |Auditors|BWM,|Castle Chambers, 43 Castle|St,|Liverpool,|L2 9SH| |Solicitors|Hillyer McKeown,|1|Hamilton Square,|Birkenhead CH41 6AU|

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Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee - number 2894067)

Report of the Trustees for the year ended 31 March 2021

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‘A year like never before’ >
| am sure that the title of this year’s Annual Report needs no explanation. Our last Annual Report = = j mg)
was written when we were just a couple of weeks into the first national lockdown. As | write my 4 an
introduction once again, twelve months later, we are still in lockdown, albeit with a roadmap ahead
_s <
for easing over the coming months.
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Covid-19 has now cut across three financial years. For the entire of the year ending March 2021, this organisation's focus was on an emergency response for local people to the Covid-19 pandemic. The journey that volunteers, staff, trustees, and our beneficiaries have been on together has been challenging, tough, emotional and distressing. But when we hear feedback, day in day out, from local people about how our teams have ‘saved their lives’, ‘been a lifeline’, ‘been the only voice they've heard during lockdown’ or ‘kept them going from one day to the next, it absolutely assures me that the decisions we made back in March 2020 were the right ones. During the 80" anniversary year of our founding roots as the Old People’s Welfare Committee, created to respond to the welfare needs of older people at the end of World War II, we showed that we had stood the test of time and remained true to our origins responding fo the practical help and support needs of local people during a global pandemic.

lt has been a year where we have had to be agile and flexible and had to learn to be confident in such an uncertain operating environment. Never have personal and professional lives become so interwoven, not only physically in terms of so many people working from home for the entire year, but also emotionally in terms of working and living within the context of Covid. It has been devastating to see so much loss whilst working on the frontline, with and alongside so many people who have suffered the impacts of restrictions so detrimentally. Older people have shared with us tragic stories about their feelings of isolation, loneliness, fear and anxiety. We have seen the deterioration in people's health and wellbeing, physically and mentally, as the year has gone on.

| could not be prouder of the organisation's determination during this year to do everything it possibly could to mitigate against all these impacts. The whole organisation has worked tirelessly to to help and support people. In total, we delivered almost 250,000 interventions during the year, and the next section of this report will go into more detail about the various services and activities that we provided.

We have always prided ourselves in playing a role across the local Wirral system in representing local older people. This role has come to the fore during the year as our profile as a campaigning, influencing, lobbying and representative organisation was firmly recognised by our membership of the wider system ‘Cells’ leading Wirral's response to the pandemic. Such engagement has helped to significantly cement our relationships with our wider system partners, and we look forward to continuing to develop this collaborative working in the future. | trust that our partners have found our ability to reflect the community-level impacts on local older people beneficial as part of formulating the wider Wirral response. We have been interviewed by several researchers locally, regionally, and nationally to share our insight and experience as part of the learning process from Covid-19, and it has been a privilege to see some of our approaches reflected as best practice.

| must refer to all the various different Trusts, Foundations and organisations who have supported us financially during the course of the year. We suffered a crippling financial loss due to the loss of income from our charity shops and our charged-for activities, but with such generous financial support we were not only able to maintain existing capacity but also increase capacity where it was so greatly needed. Furthermore, | have been particularly struck by those individuals who were previously not engaged in our work who have sent donations to us in gratitude for the work that they have seen us undertake in local communities. We deliver our work because we believe in what we do, not for recognition, but when we were awarded a Wirral Humanitarian Award in response to our pandemic activity, it was a significant boost to the staff

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Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee - number 2894067)

Report of the Trustees for the year ended 31 March 2021

and volunteers who have worked tirelessly and maintained such compassion during some very testing times. Resilience has been critical to individual and organisational sustainability over the past year, and sometimes recognition from others about selfless acts of kindness can makea big difference.

| must also acknowledge the joining of our new colleagues from the former HelpLink organisation. Following discussions during Autumn 2020 between the respective Boards which identified the synergy between both charities and the potential increased sustainability through a single entity, Age UK Wirral and HelpLink merged on 1 January 2021. | have tremendous respect for the way in which the small HelpLink staff team have embraced the merger into a much larger team, despite having met most of their new colleagues virtually and not in person. We all look forward to working to fully integrate HelpLink volunteers, clients and staff into the organisation and hope that they very quickly feel part of our wider family.

Despite all the chaos of the year, we also managed to find time to think about the future and revisit our old strategy in light of the long-term changes to operating environments that Covid-19 had created. We are grateful for our relationship with the organisation Pilotlight, through whom we worked with a team of Pilotlighters during the pandemic to provide some space for strategic, critical, and reflective thinking. This much needed time helped us to focus on where our future direction needed to be and was an enabler in the formulation of our new strategy ‘BEST — Bringing Everyone's Strengths Together’. Alongside this, in recognition of how much Covid-19 had catapulted forward our plans for digital developments, we also launched a new programme of work, Project Mercury, focussed on our plans for creating as many efficiencies as possible internally through maximising the potential of digital solutions, whilst always committed to never losing the face-to-face aspect of our delivery, which the pandemic has highlighted as so valuable.

As we move forward, we must continue to look to the future with hope and optimism. We are realistic about some of the challenges that will no doubt lie ahead, and we are cautious about the economic outlook of the coming years. Local people, however, will continue to need and want help, care and support from us, and we must ensure that we balance acting with prudence and caution against the positive risk taking needed to ensure that we are innovative, brave, relevant and responsive.

| end my introduction giving my sincere personal thanks to every single colleague in the organisation — volunteers, staff, and Trustees. | have been in awe all year of the depth of people's compassion, kindness, empathy, and determination. It has been my privilege to be part of the journey that this year has taken us on with you all.

Finally, | dedicate our Annual Report this year to the memory of all those people in our local community who lost their lives to Covid-19, and we extend our deepest condolences to all their loved ones.

On behalf of our team, our supporters, and our beneficiaries, | commend this report to you for your reading.

Jamie Anderson Chief Executive & Nominated Individual

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Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee - number 2894067)

Report of the Trustees for the year ended 31 March 2024

It is impossible to thank enough every person and organisation who has made our achievements this year possible. Our deepest gratitude goes to:

Our staff, volunteers, and Trustees for your endless acts of kindness.

Local older people for trusting in us to support you in a global pandemic.

Our partners across Wirral who have collaborated with us, supported us and vice versa.

All the individuals and companies who have donated money or goods to us to enable us to continue our work. The following groups, trusts, foundations, and others who provided much needed funding:

Age UK

Eleanor Rathbone Trust

Johnson Foundation

LCR Care & National Emergency Trust

Lions Foundation

Lottery

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Martin Lewis Foundation
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Mind
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Morgan Foundation

NHS England

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NHS Wirral
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Tesco Bags for Life

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Wirral Council
Wirral Lions Club
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Age UK Wirral - the working name for Age Concer Wirral (a company limited by guarantee - number 2894067)

Report of the Trustees for the year ended 31 March 2021

£[can no other answer make, but, thanks, and thanks. thanks.

but, thanks, and thanks. thanks. I William Shakespeare (Act III, Twelfth Night)

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OUR VISION: TO MAKE WIRRAL
CAR A GREAT PLACE TO GROW OLDER
7 all "[NeaS -OURFriendly VALUES: - we treat people with respect and courtesy
: Fe ENG * Professional ~ we are experienced and skilted in what we do
~ our priority is the people of Wirral in their
| tocal communities
FIGhTIAG * Locally focussed
SUP feoR1 } hiC : Changing Hine3we make a difference through what we do
- we provide support tailored to each individual
VREVENTIN? * Person-centred
tENING Our Mission Statement
3ritGF Y f Ae. fulfilling and enjoyoble experience
C 1h \\Wts
EMPOWERINcIncoRMINe.
Each Department has set its own Mission Statement to highlight its contribution to the overall vision of the organisation
and provide guidance when setting corporate objectives.
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Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee - number 2894067)

Report of the Trustees for the year ended 31 March 2021

Central Services exists...to provide the backbone to enable the rest of the organisation to function.

Business Department exists...to maximise unrestricted income to support the activities and services of the organisation and benefit local people.

Care Services exists...to deliver the best person-centred care possible, in a safe and positive environment, celebrating an individual’s achievements and helping them to reach their full potential.

Health & Activity Department exists...to empower people to live longer and healthier lives, promoting and developing life-long learning through socially, physically, and mentally stimulating services and activities that maintain independence and allow people to live life to the full.

Services Department exists...to listen to what people want and ensure we offer support in a way that works for them, by improving social connections, physical and mental wellbeing, and their ability to cope with future challenges.

Ask Us Wirral exists...to provide a holistic advice service to the whole of the Wirral community.

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Age UK Wirral - the working name for Age Concem Wirral (a company limited by guarantee - number 2894067)

Report of the Trustees for the year ended 31 March 2021

Our offer was for both new and existing clients, and we quickly saw a significant number of clients not previously known to us taking advantage of our Support. As time progressed, we quickly learned more about how Covid was impacting local people, and how we could best respond to this. As measures such as lockdown and shielding were introduced, we noticed increasing levels of anxiety across the older population, and very soon we began to see significant deteriorations in people's mental and physical health, largely driven by the extreme isolation people that were experiencing. Demand for our Wellbeing Calls soared, and over the course of the year the value of these calls got more and more Significant as people reported having spoken to no-one other than our staff and volunteers for many months. We identified that digital technology would provide for some, but not all, people an alternative way to engage, and launched a Tablet Loan Scheme. Working initially with Wirral Council and Vodaphone, we were able to purchase a significant number of devices and data connections, and rolled them out on loan to local people, with a remote package of support from our Digital Buddies to help people get connected. This project was extremely well received, and several further funding applications helped to extend it even more. We have also worked with partner organisations to help them to deliver services digitally - for example, lending devices to clients trying to access IAPT (Increasing Access to Psychological Therapies) services virtually in conjunction with Insight Healthcare. We became deeply concerned at the disproportionate impact that the pandemic was having on people with dementia and their carers. We were fortunate to be able to increase the capacity of our Carer Support Team and our Admiral Nursing

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Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee - number 2894067)

Team, who united to provide a holistic package of intensive support. Our Dementia Memory Boxes were a huge success in supporting carers to deliver cognitive stimulation therapy at home, and our range of virtual support groups offered huge comfort to carers in the absence of carers being able to access respite services.

As time went on, and we realised the pandemic was going to last a lot longer than originally expected, and as our practical response began to embed as ‘business as usual’, it was helped and supported by the introduction of a new digital platform ‘Help My Street’ which enabled us to match requests for help and volunteers much easier. We turned our attention to how we could further tackle social isolation and loneliness. Across the organisation, our teams set up multiple opportunities for people to access virtual social groups, classes, and activities. A particular highlight was the work of our Devonshire Days dementia day support team, who managed to engage a significant number of people in virtual day care during a period when our Day Centres were unable to open.

As local and national guidance and protocols continued to develop, we were pleased when we were able to reintroduce building based dementia day services midway during the year. Despite restrictions on the number of people allowed to attend, both people with dementia and their carers were delighted at this timely retum to some sort of normal routine, and our teams at both Meadowcroft and Devonshire Resource Centre were keen to see familiar faces that they had missed for a long time.

Our residents at Stanhope Court, our Dementia Residential Home, experienced almost the entire year in lockdown, and in the absence of friends and family being able to visit for much of the year, our team of incredible care and ancillary staff embraced the role of being people’s surrogate families. The team went above and beyond to ensure that technology was used in the best way possible to keep people connected to loved ones, and the staff delivered a huge programme of activities to ensure that everyone was able to live life to the full. We were very fortunate to be able to undertake some building works during lockdown, doubling the size of the Lounge and refurbishing the Dining Room. We are grateful to all the staff who complied consistently with all of the infection and prevention control measures and who undertook an intensive programme of Covid-19 testing to ensure that we minimised risk as much as we possibly could. Our sincerest thanks go to our residents’ friends and families. We cannot underestimate the emotional impact of not being able to visit for such a long period of time, and we thank you for your understanding and support during such a challenging period.

For many years we have hosted special celebrations at Christmas for people who otherwise would have spent Christmas Day alone. Lockdown measures prevented us from bringing people together, but a collaboration with Merseyside Fire & Rescue and several local restaurants enabled us to deliver hot, three course Christmas Dinners to 100 local people on Christmas Day. The feedback from volunteers about the impact that this small gesture had on the people who received the dinners was humbling. The importance for people of a 5-minute doorstep conversation (adhering to social distancing requirements) cannot be emphasised enough, and we thank all the volunteers who supported this initiative.

Our Charity Shops, whilst deemed non-essential retail in terms of lockdown measures, are obviously an essential source of income to us. Our shops were closed for the bulk of the year, with a small window of trade in between two periods of lockdown. Because of uncertainty about the future, the timeline for any sort of recovery and concern about whether consumer spending and shopping habits would have been changed forever by the pandemic, we took the decision to rationalise our portfolio of shops over the year, resulting in us terminating almost half of the leases on our units. During the first wave of the pandemic, many of our retail staff supported our Emergency Response Service, however as time progressed, and the impact of the loss of income was felt more severely, most of our shop staff agreed to being furloughed for much of the last half of the year and into the next financial year. We are particularly indebted to our shop colleagues for the way in which they supported such an approach to try and safeguard jobs moving forward.

What underpinned everything we achieved over the year was the strength of our ICT systems, and particularly our success in adopting Outlook 365 and Microsoft Teams as our key operating platforms. Whilst we already had the issue of our ageing hardware on our Risk Register, the demands that remote working placed on our equipment left operating speeds and functionality as a real frustration for colleagues. Trustees recognised this pressure and the need to respond to it and

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Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee - number 2894067)

Report of the Trustees for the year ended 34 March 2021

made a significant capital investment from reserves to upgrade our equipment, a move which was greatly appreciated and welcomed by staff.

A significant percentage of our normal volunteer profile is made up of older people aged 60+, many of whom fell into the cohort of the population who were advised by Government to shield for much of the year. We were extremely grateful to huge number of local people who expressed an interest in volunteering for us during the pandemic — we experienced a high number of people who had been furloughed from their normal employment who wanted to help others in the community, and in total had more than 300 new volunteer applications during the year, which was an all-time new record.

We are grateful to both existing and new volunteers for the way in which they went the extra mile to help us to reach so many people and to provide such a lifeline of support. We had to say goodbye to some of these volunteers when their furlough ended and they returned to work, but many have also committed to staying with us as we move forwards, and we look forward to working with them in the future.

It is hard to determine the financial value of volunteering, but if we were to conservatively estimate that 1400 volunteers giving 2 hours a week of their time at a cost of £10 per hour, this would mean that efforts of our army of volunteers were worth £1,456,000.

An important part of our role is using the insight we have into local people’s everyday lives to inform and develop local, regional, and national policy developments and responses. During the pandemic, senior staff across the organisation have been able to further increase their engagement in such opportunities through the increased accessibility that meeting virtually offers, and during the year the organisation has worked as part of the following Committees, Boards, and other structures:

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Age UK Wirral - the working name for Age Concer Wirral (a company limited by guarantee - number 2894067)

Report of the Trustees for the year ended 31 March 2021

The lessons we have learned from the pandemic have been valuable, and we spent time during the year reflecting on both the good and the bad and resolving to ensure that, as we move forwards, we embed some of the new solutions and opportunities that Covid-19 forced us to both explore and even embrace.

Our operating model during Covid, where nearly everyone in the organisation was focussed on the delivery of our Emergency Response Service, created a real sense of solidarity across all teams in the organisation. New relationships were born out of teams that previously did not have many opportunities to interact with each other. For many people, working from home, where everyone was in the same boat in terms of their workplace being very unfamiliar to them, opened new ways of thinking about innovation, solutions, and collaboration. It was an absolute delight to see so many colleagues working with a new sense of empowerment and working at their very best, and this became the backdrop for our new Strategic Plan: BEST - Bringing Everyone’s Strengths Together.

Covid-19 has taught us a lot. It has tested our purpose and our values, proved the impact and worth of what we do, and evidenced both existing and new needs. As we all face a new world living with and beyond Covid-19, it is our role to create and shape a new future, in partnership with the local people we exist to support, in the communities in which we all live and work.

Covid highlighted our agility in flexing and responding to needs and crisis. Covid has demonstrated how in touch we are with local people, and how ‘the Age UK Wirral way’ enables things to get done. We do notjust listen and talk about things. We act. As we move forward, we will act with bravery and insight.

In setting out our strategy, it is important that we remain led by the needs and aspirations of local people, we do not set out the fixed details of what we are going to do but set out a series of stretching strategic aims that will enable us to operate at our best. A copy of our strategic objectives can be found on the next page.

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Age UK Wirral - the working name forAge Concern Wirral (a company limited by guarantee - number 2894067) Report of the Trustees for the year ended 31 March 2021

BEING OUR BEST, a> Bringing evvones QS) Strengths

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a> “ie
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2021/2024 Strategy

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FINANCIAL

LEARNING & GROWTH

INTERNAL PROCESSES

At its core, this Strategy ‘ will allow us to be the BEST we can

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Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee - number 2894067)

Report of the Trustees for the year ended 31 March 2021

FURTHER INFORMATION ABOUT OUR WORK

A more detailed account of the services and - J) Be J[ eat roi ee Oe activities offered by Age UK Wirral can be found — JamieAnderson —— on the organisation's website cee of Age UK Wirral, a large, vibrant and www.ageukwirral.org.uk or within the Guide to independent volumary organisation working across Services available at all Age UK Wirral venues. —tangeorsermces. sa ahi lala Alternatively, why not follow us on Facebook or * 6 Mi o me # y Twitter @AgeUKWirral or follow our CEO on = 228FOONINS BO Fon ones 3 You Retweetec a wares. 34 A, ” Age UK ® v2ye.un io i bata. 3... ageus Our Chief Economist is presenting our - - — cod Wallheinn Index

-* STRUCTURE, GOVERNANCEAND MANAGEMENT

Governing Document

The charity is a charitable company limited by guarantee and was set up on 2nd February 1994. It is governed by a Memorandum and Articles of Association, which was last amended in October 2012. Its object is to promote the wellbeing of the public and/or older people, particularly, but not exclusively in and around the Metropolitan Borough of Wirral.

Election and Role of Trustees

The charity has adopted the “Trustee Model”, whereby the charity's trustees are the voting members of the organisation and form the Board of Directors. The Trustee Committee embarked upon a structured process during the year to recruit a number of new Trustees to be recommended to the Board for appointment. Trustees are elected to serve for a threeyear period at the Annual General Meeting, one third of the number retiring and being eligible for re-election each year.

New Trustees are supported through an induction process, which includes a presentation, planned visits to each department of the organisation, plus written material giving additional background information and outlining their responsibilities as a Trustee.

The Board of Trustees is responsible for the overall governance and direction of the charity, with day-to-day operational management delegated to the Chief Executive, Jamie Anderson.

The Trustees meet a minimum of six times a year; this includes a Forward Planning Day to review the organisation's strategy and performance and to set operating plans and budgets, plus a Half-year Review Day to monitor progress of these plans — during the course of this year this format was stepped down due to the Covid-19 pandemic. The Board receives reports at each meeting from the Chief Executive, along with a schedule of reports from all areas of the organisation.

The Board of Trustees is supported and advised in its work by the following Sub-committees & Groups:

Business (Finance & Premises / | People Committee H&S Audit & Risk

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Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee - number 2894067)

Report of the Trustees for the year ended 31 March 2021

Each of these groups is chaired by a Trustee, includes additional Trustees and other relevant individuals, and has its own specific terms of reference. Whilst certain functions and issues are delegated from the Trustee Board, each committee has its decisions ratified by the full Board.

No director / Trustee has any beneficial interest in the Company. The subscribing members of the Company undertook to contribute £1 each in the event of its winding up.

Internal Control

The Trustees have overall responsibility for ensuring that the charity has appropriate systems of controls, financial and otherwise. They are also responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets ofthe charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities and to provide reasonable assurance that: e The charity is operating efficiently and effectively.

The systems of internal control are designed to provide reasonable, but not absolute, assurance against material misstatement or loss. They include:

Public Benefit

The Trustees confirm that they have referred to the guidance contained in the Charity Commission's general guidance on Public Benefit when reviewing the Charity's aims and objectives and in planning its future activities.

Risk Assessment

The Trustees have a formal risk management process to assess business risks and implement risk management strategies. This involves identifying the types of risks the charity faces, prioritising them in terms of potential impact and likelihood of occurrence, and identifying means of mitigating the risks. As part of this process, the trustees review the adequacy of the charity's current internal controls,

Charity Good Governance Code

The Trustees have adopted the Charity Good Governance Code (Large Charities) and have completed a self-assessment against the Code. The Trustees determine that they meet all the standards of the Code, and have committed to several continuous improvement actions including: e Creation of an Equality, Diversity & Inclusion Task Group.

Quality Assurance

Age UK Wirral has met the Organisational Quality Standards — the national quality framework for Brand Partners of Age UK. The charity works with the Age UK National Information & Advice Quality Programme for the oversight of its provision of information and advice.

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Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee - number 2894067)

Report of the Trustees for the year ended 31 March 2021

The charity continues to work to the “Investors in People” standard, relating to the involvement, training and development of its staff and volunteers, and was upgraded to the Gold Standard at its most recent assessment.

Stanhope Court, the organisations Residential Care Home, is regulated by the Care Quality Commission (CQC) and was rated Good at its last inspection.

Key management remuneration

The Board consider the affordability of a cost-of-living increase for all employees when budgets are set annually. This would include Senior Managers. Senior Managers, including the CEO, are on fixed levels of pay, with no additional increments available currently. The Board are committed to continue to review salary structures year on year.

Charitable Objects

Age Concern Wirral's Memorandum and Articles of Association states that the organisation’s object is to promote the wellbeing of the public and/or older people, particularly, but not exclusively, in and around the Metropolitan Borough of Wirral.

Achieving our objectives

Our approach to our work is characterised by the values and principles that underpin all our activities, as recorded above. In summary, our strategy for achieving our Aims & Objectives is to ensure that we:

FINANCIAL REVIEW

Income Generation

The charity's total income for the year was £3,893,724, compared with £3,424,567 for the previous year (an increase of £469,157 or 13.7%). The impact of Covid-19 meant that ‘business as usual activities’ such as Retail Sales and Day Care income were much reduced and costs (such as buying personal protective equipment and paying for client facing colleagues to use taxis as opposed to public transport) much increased, but additional one off Covid related grants and support totalling £1,570,867 helped to mitigate this.

At the year end the charity was operating eight shops across the Borough, generating much-needed funds for the support of the organisation’s services (in between periods of pandemic related lockdown), mainly through the sale of donated goods, but also from the sale of purchased giftware and household goods. At the date of signing of this report, the number of shops has been increased to nine, including a new ‘flagship’ retail outlet at St John's Pavement in Birkenhead.

Resources Expended

The charity's total resources expended for the year totalled £4,964,265, compared with £3,439,980 for the prior year (an increase of £1,524,285 or 44.3%): the main reason for such an increase in costs is the non-cash write-down of £1,223,358 in the carrying value of two Freehold Properties.

The charity's net total deficit for the year was £569,822, compared with a net total deficit of £15,413 for the prior year. The main reason for the increase in the year-on -year deficit is the non-cash write-down of £1,223,358 in the carrying value of two Freehold Properties net of the £500,719 non-cash increase in the carrying value of the remaining Freehold Property.

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Age UK Wirral - the working name for Age Concern Wirral (a company limited by guarantee - number 2894067)

Report of the Trustees for the year ended 31 March 2021

Reserves

The Trustees continue to aspire to maintain total Liquidity (Cash + Trade Debtors) at least equivalent to 3 months’ total costs. As at 31 March 2021, total Liquidity was £1.331m (£1.128m Cash and Trade Debtors net of provision of £0.203m). The budget for 2021/22 anticipates running costs of £3.297m (approximately £275k per month — excluding non-cash depreciation). On this basis, the charity had total cost cover of approximately 5 months (actual 4.8 months).

The Trustees are mindful that the pressures on the charity and wider society since March 2020 have adversely affected not only the health environment but also the financial and economic environment and this has contributed to a reduction in Total Reserves (mainly via a net c£700k write-down in Freehold Property Values following a revaluation in March 2021). However, although the charity's Total Reserves have decreased from £2,890,627 to £2,320,805 and although the Restricted Reserves have fallen from £2,042,704 to £1,302,914, Unrestricted Reserves have increased from £847,903 to £1,017,891. The key reasons for these movements are that: i) all of the impact of revaluation of the Properties has been reflected within Restricted Reserves ii) an amount of £138,357 included in the brought forward property Restricted Fund balance related to a mortgage obtained to fund the acquisition / building of these Properties and this has been released to the Unrestricted Funds in the year via transfer as it was confirmed that no formal restriction existed in respect of this amount.

The Trustees are pleased to note that the £1,017,891 total of Unrestricted Reserves (inclusive of a Designated Fund component £37,970 relating to an outstanding bank loan) provides approximately 4 months of cover (actual 3.7 months) against total overall (Unrestricted plus Restricted) Budgeted costs for FY 21/22 of £3,297,249.

Changes in Fixed Assets

The tangible fixed assets were depreciated by £22,011 (2020 £21,987) during the year and the three Freehold Properties were revalued resulting in an impairment charge of £1,223,358 and a revaluation increase of £500,719. There were also total additions in the year of £95,484. Therefore the total net book value of Fixed Assets fell by £649,166 from £2,390,169 at 31 March 2020 to £1,741,004 at 31 March 2021.

Information to Auditors

So far as each of the Directors is aware at the time the Report is approved there is no relevant audit information of which the charity's auditors are unaware. The Directors have taken steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are aware of that information.

Auditors

The charity has appointed new auditors for the March 2021 year end and the following two years: BWM has replaced McEwan Wallace who audited the accounts for years ending March 2018, 2019 and 2020.

This report, incorporating a strategic report, was approved by the Board of Directors on Tuesday 16 November 2021 and signed by: 1 Wacah PAUL SMITH CHAIRMAN

15

iSt

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL STATEMENT OF TRUSTEES' RESPONSIBILITIES FOR THE YEAR ENDED 31 MARCH 2021

The trustees, who are also the directors of Age Concern Wirral for the purpose of company law, are responsible for preparing the Trustees' Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company Law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that year.

In preparing these financial statements, the trustees are required to:

The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

ee

=4(§'=

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF AGE CONCERN WIRRAL

Opinion

We have audited the financial statements of Age Concern Wirral (the ‘charity’) for the year ended 31 March 2021 which comprise the statement of financial activities, the balance sheet, the statement of cash flows and the notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements: - give a true and fair view of the state of the charitable company's affairs as at 31 March 2021 and of its incoming resources and application of resources, for the year then ended; - have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and - have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of our audit:

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AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE TRUSTEES OF AGE CONCERN WIRRAL

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charity and its environment obtained in the course of the audit, we have not identified material misstatements in the directors' report included within the trustees’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the statement of trustees' responsibilities, the trustees, who are also the directors of the charity for the purpose of company law, are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the charity’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor's responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below.

Our approach to identifying and assessing the risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, was as follows:

= (és

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE TRUSTEES OF AGE CONCERN WIRRAL ———

We assessed the susceptibility of the company’s financial statements to material misstatement, including obtaining an understanding of how fraud might occur, by:

To address the risk of fraud through management bias and override of controls, we:

In response to the risk of irregularities and non-compliance with laws and regulations, we designed procedures which included, but were not limited to:

There are inherent limitations in our audit procedures described above. The more removed that laws and regulations are from financial transactions, the less likely it is that we would become aware of non-compliance. Auditing standards also limit the audit procedures required to identify non-compliance with laws and regulations to enquiry of the directors and other management and the inspection of regulatory and legal correspondence, if any.

Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they may involve deliberate concealment or collusion.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: https:// www.fre.org.uk/auditorsresponsibilities. This description forms part of our auditor's report.

Use of our report

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditors’ report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.

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Peter Taaffe FCA CTA DChA (Senior Statutory Auditor)
for and on behalf of BWM
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Chartered Accountants Statutory Auditor

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Castle Chambers
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AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2021

Currentfinancial year
Unrestricted Restricted Total Total
funds funds
2021 2021 2021 2020
Notes £ £ £ £
Income from:
Donations and legacies 3 27,603 123,229 150,832 143,663
Charitable activities 4 2,589,261 850,071 3,439,332 2,248,571
Othertrading activities 5 245,622 - 245,622 972,470
Investments 6 11,470 - 11,470 13,852
Other income 7 46,468 - 46,468 46,011
Total income 2,920,424 973,300 3,893,724 3,424,567
Raising funds 8 613,507 ~ 613,507 751,427
Charitable activities 9 2,223,310 2,127,448 4,350,758 2,688,553
Total resources expended 2,836,817 2,127,448 4,964,265 3,439,980
Net incoming/(outgoing) resources before
transfers		 83,607 (1,154,148) (1,070,541) (15,413)
Gross transfers between funds 86,381 (86,381) - -
Net incoming/(outgoing) resources 169,988 (1,240,529) (1,070,541) (15,413)
Other recognised gains and losses
Revaluation oftangible fixed assets - 500,719 500,719 -
Netmovement in funds 169,988 (739,810) (569,822) (15,413)
Fund balances at 1 April2020 847,903 2,042,724 2,890,627 2,906,040
Fundbalancesat31March2021 1,017,891 1,302,914 2,320,805 2,890,627

The statement of financial activities includes all gains and losses recognised in the year.

All income and expenditure in the financial year to 31 March 2021 derive from continuing activities.

All income and expenditure for the financial year to 31 March 2020 derive from continuing activities except for £32,529 within other income which relates to the charity's profit share from Age UK Merseyside Trading Limited which ceased to trade in November 2019.

The statement of financial activities also complies with the requirements for an income and expenditure account under the Companies Act 2006.

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AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL STATEMENT OF FINANCIAL ACTIVITIES (CONTINUED) INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2021

FOR THE YEAR ENDEDYEAR ENDEDENDED 31 MARCH 2021 FOR THE YEAR ENDEDYEAR ENDEDENDED 31 MARCH 2021 FOR THE YEAR ENDEDYEAR ENDEDENDED 31 MARCH 2021 FOR THE YEAR ENDEDYEAR ENDEDENDED 31 MARCH 2021 FOR THE YEAR ENDEDYEAR ENDEDENDED 31 MARCH 2021
i
es
Priorfinancial year
Unrestricted Restricted Total
funds funds
2020 2020 2020
Notes £ £ £
Income from:
Donations and legacies		 3 143,663 - 143,663
Charitable activities 4 1,775,580 472,991 2,248,571
Other trading activities 5 972,470 “ 972,470
Investments
Other income		 6
7		 13,852
46,011		 -
-		 13,852
46,011
Total income 2,951,576 472,991 3,424,567
Expenditure
on:
Raisingfunds		 8 751,427 - 751,427
Charitable activities 9 2,318,116 370,437 2,688,553
Total resourcesexpended 3,069,543 370,437 3,439,980
Netincoming/(outgoing) resources beforetransfers (117,967) 102,554 (15,413)
Net incoming/(outgoing) resources (117,967) 102,554 (15,413)
Other recognisedgains and losses
Netmovement infunds (117,967) 102,554 (15,413)
Fund balances at 1 April 2019 965,870 1,940,170 2,906,040
Fundbalancesat31March2020 847,903 2,042,724 2,890,627

The statement of financial activities includes all gains and losses recognised in the year.

All income and expenditure in the financial year to 31 March 2021 derive from continuing activities.

All income and expenditure for the financial year to 31 March 2020 derive from continuing activities except for £32,529 within other income which relates to the charity's profit share from Age UK Merseyside Trading Limited which ceased to trade in November 2019.

The statement of financial activities also complies with the requirements for an income and expenditure account under the Companies Act 2006.

a

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AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL BALANCE SHEET

AS AT 31 MARCH 2021

2021 2020
Notes £ £ £ £
Fixed assets
Tangible assets 15 1,631,004 2,390,169
Investment properties 16 110,000 -
Investments 17 2 4
1,741,006 2,390,173
Current assets
Debtors
Cash at bank and in hand		 18 293,693
1,128,375		 228,871
623,466
1,422,068 852,337
Creditors: amounts falling due within
oneyear		 20 (810,134) (314,014)
Net current assets 611,934 538,323
Total assets less current liabilities 2,352,940 2,928,496
Creditors: amounts falling due after
morethanone year		 21 (32,135) (37,869)
Net assets 2,320,805 2,890,627
Income funds
General restricted funds 802,195 2,042,724
Revaluation reserve 500,719 -
23 1,302,914 2,042,724
Unrestricted funds
Designated funds		 24 37,970 -
General unrestricted funds 979,921 847,903
1,017,891 847,903
2,320,805 2,890,627

These financial statements have been prepared in accordance with the provisions applicable to companies subject to the small companies regime.

The financial statements were approved by the Trustees on bes, 2074

1 } - {

Mr Paul Smith (Chair) Trustee

Company Registration No. 02894067

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AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL STATEMENT OF CASH FLOWS

FOR THE YEAR ENDED 31 MARCH 2021

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|||||||||| |---|---|---|---|---|---|---|---|---| |2021|2020| |Notes|£|£|£|£| |Cash|flows|from|operating|activities| |Cash|generated|from/(absorbed|by)|30| |operations|594,457|(151,545)| |Investing|activities| |Interest|Recieved|11,470|13,852| |Purchase|of tangible|fixed|assets|(95,486)|-| |Net cash|(used|in)/generated|from| |investing|activities|(84,016)|43,852| |Financing|activities| |Repayment of bank|loans|(5,532)|(5,161)| |Net cash|used|in financing|activities|(5,532)|(5,161)| |Net|increase/(decrease)|in|cash|and|cash| |equivalents|504,909|(142,854)| |Cash|and|cash|equivalents|at|beginning|of year|623,466|766,320| |Cash|and|cash|equivalents|at end|of year|1,128,375|623,466|

----- End of picture text -----

nF

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021

Charity information

Age Concern Wirral is a private company limited by guarantee incorporated in England and Wales. The registered office is Devonshire Resource Centre, 141 Park Road North, Wirral, CH41 ODD.

The financial statements have been prepared in accordance with the charity's governing document, the Companies Act 2006 and "Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of treland (FRS 102) (effective 1 January 2019)". The charity is a Public Benefit Entity as defined by FRS 102.

The financial statements are prepared in sterling, which is the functional currency of the charity. Monetary amounts in these financial statements are rounded to the nearest £.

The financial statements have been prepared under the historical cost convention, modified to include the revaluation of freehold properties and to include investment properties and certain financial instruments at fair value. The principal accounting policies adopted are set out below.

At the time of approving the financial statements, the trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. Thus the trustees continue to adopt the going concern basis of accounting in preparing the financial statements.

1.3. Charitable funds Unrestricted funds are available for use at the discretion of the trustees in furtherance of their charitable objectives.

Designated funds comprise funds which have been set aside at the discretion of the trustees for specific purposes. The purposes and uses of the designated funds are set out in the notes to the financial statements. Restricted funds are subject to specific conditions by donors as to how they may be used. The purposes and uses of the restricted funds are set out in the notes to the financial statements.

1.4 Income Income is recognised when the charity is legally entitled to it after any performance conditions have been met, the amounts can be measured reliably, and it is probable that income will be received.

Donations are recognised when the cash is received or once the charity has been notified of the donation, whichever is the earlier, unless the donor and/or the trustees agree that performance conditions require the deferral of the amount. Income tax recoverable in relation to donations received under gift aid or deeds of covenant is recognised at the time of donation.

Legacies are recognised on receipt or otherwise if the charity has been notified of an impending distribution, the amount is known, and receipt is expected. If the amount is not known, the legacy is treated as a contingent asset.

Sale and trading activity is measured at the fair value of the consideration received or receivable and represents amounts receivable for goods and services provided in the normal course of business, net of discounts, VAT and other sales related taxes.

——————

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AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

1 Accounting policies

(continued)

1.5 Expenditure

1.6 Tangible fixed assets

Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses.

Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases:

Freehold land and buildings See below Plant and equipment 3 to 10 years straight line basis Fixtures and fittings 5 to 10 years straight line basis Motor vehicles 3 to 10 years straight line basis

The gain or loss arising on the disposal of an asset is determined as the difference between the sale proceeds and the carrying value of the asset, and is recognised in net income/(expenditure) for the year.

Freehold property is not depreciated but is revalued by a professional RICS valuer every three years. In addition, the charity has a policy of maintaining properties in good condition such that their values as a whole are unlikely to be materially impaired between one valuation date and the next. The trustees consider that this departure from statutory accounting principles is necessary in order that the financial statements may give a true and fair view.

The cost of property maintenance is charged to the Statement of Financial Activities each year.

1.8 Fixed asset investments

Fixed asset investments are initially measured at transaction price excluding transaction costs, and are subsequently measured at fair value at each reporting date. Changes in fair value are recognised in net income/(expenditure) for the year. Transaction costs are expensed as incurred.

1.9 Impairment of fixed assets

1.10 Cash and cash equivalents

si

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

1 Accounting policies

(continued)

1.11 Financial instruments The charity has elected to apply the provisions of Section 11 ‘Basic Financial Instruments’ and Section 12 ‘Other Financial Instruments Issues’ of FRS 102 to all of its financial instruments.

Financial instruments are recognised in the charity's balance sheet when the charity becomes party to the contractual provisions of the instrument.

Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle the liability simultaneously.

Basic financial assets

Basic financial assets, which include debtors and cash and bank balances, are initially measured at transaction price including transaction costs and are subsequently carried at amortised cost using the effective interest method unless the arrangement constitutes a financing transaction, where the transaction is measured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as receivable within one year are not amortised.

Basic financial liabilities

Basic financial liabilities, including creditors and bank loans are initially recognised at transaction price unless the arrangement constitutes a financing transaction, where the debt instrument is measured at the present value of the future payments discounted at a market rate of interest. Financial liabilities classified as payable within one year are not amortised.

Debt instruments are subsequently carried at amortised cost, using the effective interest rate method.

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of operations from suppliers. Amounts payable are classified as current liabilities if payment is due within one year or less. If not, they are presented as non-current liabilities. Trade creditors are recognised initially at transaction price and subsequently measured at amortised cost using the effective interest method.

Derecognition of financial liabilities

Financial liabilities are derecognised when the charity’s contractual obligations expire or are discharged or cancelled.

1.12 Taxation The charity benefits from various exemptions from taxation afforded by tax legislation and is not liable to corporation tax on income or gains falling within those exemptions. Recovery is made of tax deducted from income and from receipts under Gift Aid.

In respect of Value Added Tax, the charity makes both taxable and exempt supplies and incurs tax on costs which relate to both. The charity is therefore partly exempt and is unable to recover all of its input tax

1.13 Employee benefits

The cost of any unused holiday entitlement is recognised in the period in which the employee's services are received. Termination benefits are recognised immediately as an expense when the charity is demonstrably committed to terminate the employment of an employee or to provide termination benefits.

1.14 Retirement benefits

Payments to defined contribution retirement benefit schemes are charged as an expense as they fall due.

= IG

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

1 Accounting policies

(continued)

1.15 Leases

Rentals payable under operating leases, including any lease incentives received, are charged as an expense on a straight line basis over the term of the relevant lease.

2 ~=Critical accounting estimates and judgements

In the application of the charity’s accounting policies, the trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods.

Key sources of estimation uncertainty

The estimates and assumptions which have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities are as follows.

Debtors provision

Trade debtors are recorded at their recoverable value. The recoverability of the debtors are subject to various external influences.

Dilapidation provision

The charity leases a number of retail outlets and these leases place varying obligations upon the company, e.g. requirement to maintain in a state of good repair; redecorating periodically; at the end of the lease to strip out and return the original state. All these obligations create financial commitments. The trustees estimate the likely cost of dilapidations annually and update a provision accordingly.

Deferred income and accruals

The charity may receive cash in advance of its being earned or in advance of the expenses which it is meant to defray being incurred. The trustees assess these balances annually and hold them in the balance sheet at year end. In addition there may be financial obligations incurred e.g. holiday pay which the trustees assess at each year end and provide for.

=97's

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

3 Donations and legacies

Unrestricted Restricted Total Unrestricted
funds funds funds
2021 2021 2021 2020
£ £ £ £
Donations and gifts 26,979 123,229 150,208 38,170
Legacies receivable 624 - 624 105,493
27,603 123,229 150,832 143,663

Donations and Gifts have increased from £38,170 for year ended 31 March 2020 to £150,208 for year ended 31 March 2021. Within the £150,208 recorded for this financial year is an amount of £119,798 arising from the acquisition on 31 December 2020 by the charity of the Business, Assets and Liabilities of Helplink Community Support Limited (‘Helplink’ company number 07468880 — dissolved 25th May 2021). The total value of Helplink net assets acquired was £169,798 of which the Trustees have agreed to retain £50,000 within Deferred Income to defray the salary costs of the Helplink employees who have been moved to the charity under TUPE agreement, as the charity will continue to provide the ongoing services previously provided by Helplink.

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AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

4 Charitable activities

----- Start of picture text -----
||||||||||| |---|---|---|---|---|---|---|---|---|---| |Charitable|Charitable| |Income|Income| |2021|2020| |£|£| |Sales|within|charitable|activities|442,573|661,786| |Services|provided|under contract|1,732,529|1,088,337| |Performance|related|grants|1,264,230|498|448| |3,439,332|2,248,571| |Analysis|by|fund| |Unrestricted|funds|2,589,261|1,775,580| |Restricted|funds|850,071|472,991| |3,439,332|2,248,571| |Performance|related|grants| |Wirral|BC|-|Business|Rates|Relief|287,372|-| |HMRC|CJRS|Grants|152,350|-| |NHS|Wirral|CCG|Mental|Health|&|Going|Home|126,280|-| |National|Lottery|85,000|-| |NHS|England|Grant|Patient Transport|82,415|-| |Age|UK|National|Funding|-|Emergecy|and|other|57,730|-| |Wirral|BC|-|Winter|Pressures/Going|Home|57,000|-| |Lottery|Reminder|Finders|54,198|-| |MIND|48,230|-| |Social|Prescribing|46,493|-| |Other|267,162|498,448| |1,264,230|498,448|

----- End of picture text -----

5 Other trading activities

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||||| |---|---|---|---| |Unrestricted|Unrestricted| |funds|funds| |2021|2020| |£|£| |Fundraising|events|1,055|1,777| |Shop|income|244,567|970,693| |Other trading|activities|245,622|972,470|

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AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

6 Investments

Unrestricted Unrestricted
funds funds
2021 2020
£ £
Rental income 11,470 13,852

7 Other income

Unrestricted Unrestricted
funds funds
2021 2020
£ £
Other income 46,468 46,011

Other income in the year to 31 March 2021 includes a payment of £25,166 received by the charity from Age UK National as a result of the closure of Age UK Merseyside Trading Limited.

Other income in the year to 31 March 2020 included £32,529 (50% of the annual profit) covenanted by Age UK Merseyside Trading Limited. The company ceased to trade in November 2019 and consequently no covenant payment was made in the current year. This company was dissolved on 13 October 2020.

8 Raising funds

Unrestricted Unrestricted
funds funds
2021 2020
£ £
Raising funds
Staffcosts 521,240 664,109
Support costs 92,267 87,318
Raisingfunds 613,507 751,427

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AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

9 Charitable activities

Care
services		 Supporting
services		 Total
2021		 Care Supporting
services _ services		 Care Supporting
services _ services		 Total
2020
2021 2021 2020 2020
£ £ £ £ £ £
Staffcosts 1,680,172 459,667 2,139,839 1,293,634 655,205 1,948,839
Depreciation and
impairment
Care Services		 1,238,097
333,996		 7,271
-		 1,245,368
333,996		 14,724
150,246		 7,264
-		 21,988
150,246
3,252,265 466,938 3,719,203 1,458,604 662,469 2,121,073
Share ofsupport costs
(see note 10)		 355,882 210,893 566,775 336,797 199,584 536,381
Share ofgovernance costs
(see note 10)		 40,678 24,102 64,780 19,529 11,570 31,099
3,648,825 701,933 4,350,758 1,814,930 873,623 2,688,553
Analysis byfund
Unrestricted funds 1,521,377 701,933 2,223,310 1,444,493 873,623 2,318,116
Restricted funds 2,127,448 - 2,127,448 370,437 - 370,437
3,648,825 701,933 4,350,758 1,814,930 873,623 2,688,553

«9 =

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

10 Support costs

Support costs
SupportGovernance Governance 2021 Support Governance 2020
costs costs costs costs
£ £ £ £ z £
Rent, rates and water 189,209 - 189,209 238,414 - 238,414
Lightand heat 52,079 - 52,079 81,778 . 81,778
Bad and doubtful debts 10,000 ~ 10,000 1,671 - 1,671
Office costs 129,109 - 129,109 119,351 - 119,351
Advertising 4,730 - 4,730 20,655 - 20,655
Motorexpenses 58,230 - 58,230 38,004 - 38,004
Repairs and renewals 146,015 - 146,015 43,441 - 43,441
Household and cleaning 20,311 - 20,311 32,104 - 32,104
Sundry expenses 42,487 - 42,487 46,138 - 46,138
Bank charges and
interest 6,872 - 6,872 2,143 ~ 2,143
Auditfees - 5,828 5,828 - 3,583 3,583
Legal and professional ~ 58,952 58,952 - 27,516 27,516
659,042 64,780 723,822 623,699 31,099 654,798
Analysed between
Fundraising 92,267 - 92,267 87,318 - 87,318
Charitable activities 566,775 64,780 631,555 536,381 31,099 567,480
659,042 64,780 723,822 623,699 31,099 654,798

11 Auditor's remuneration

The analysis of auditor's remuneration is as follows:

Fees payable to the charity's auditor and associates:

Audit of the charity's annual accounts

2021 2020
£ £
5,828 3,583

The fees payable disclosed above have been affected by movements in accruals. The actual fee levied by McEwan Wallace for the audit re 31 March 2020 was £6,660 and the fee agreed with BWM for the audit re 31 March 2021 is £6,000 (both numbers are exclusive of vat)

12 Trustees

None of the trustees (or any persons connected with them) received any remuneration or benefits from the charity during the year.

= 39<

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

13 Employees

The average monthly number of employees during the year was:

----- Start of picture text -----
||||||||||| |---|---|---|---|---|---|---|---|---|---| |2021|2020| |Number|Number| |Raising|funds|(inctiding|shops)|26|29| |Charitable|activities|103|104| |Governance|and|administration|12|16| |Total|141|149| |Employment|costs|2021|2020| |£|£| |Wages|and|salaries|2,440,174|2,409,815| |Social|security|costs|158,699|144,823| |Other|pension|costs|62,206|58,310| |2,661,079|2,612,948| |The|number|of|employees|whose|annual|remuneration|was|£60,000|or| |more|were:| |2021|2020| |Number|Number| |£60,000|to|£70,000|2|1| |£80,001|£90,000|1|%|

----- End of picture text -----

Contributions totalling £4,064 (2020: £3,531) were made to defined contribution pension schemes on behalf of employees whose emoluments exceed £60,000.

14 Impairments

Impairment tests have been carried out where appropriate and the following impairment losses have been recognised in profit or loss:

----- Start of picture text -----
|||||| |---|---|---|---|---| |2021|2020| |In|respect|of:|£|£| |Property,|plant and|equipment|1,223,358|-|

----- End of picture text -----

The impairment losses in respect of financial assets are recognised in the expenditure on charitable activities.

These losses relate to two Freehold Properties revalued on 17th March 2021 by a RICS Registered Valuer from Keppie Massie: Devonshire Resource Centre 141 Park Road North Birkenhead Wirral CH41 ODD written down by £1,083,358 & 424-44 Market Street, Birkenhead, Wirral CH41 SBT written down by £140,000

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AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

15 Tangible fixed assets
Freehold land Plant and Fixtures andMotorvehicles Total
and buildings equipment fittings
£ £ £ £ £
Cost or valuation
At 1 April 2020 2,397,717 57,444 168,301 157,526 2,780,988
Additions - 55,707 13,878 25,900 95,485
Disposals - (57,444) (153,344) (64,197) (274,985)
Revaluation 500,719 - - - 500,719
Transfer to investment property (261,579) - - - (261,579)
At 31 March 2021 2,636,857 55,707 28,835 119,229 2,840,628
Depreciation and impairment
At 1 April 2020 20,078 57,444 168,301 144,996 390,819
Depreciation charged in the year ~ 7,088 1,611 13,312 22,011
Impairment losses 1,223,358 - - - 1,223,358
Eliminated in respect ofdisposals - (57,444) (153,344) (64,197) (274,985)
Transfer to investment property (151,579) - - - (151,579)
At 31 March 2021 1,091,857 7,088 16,568 94,111 1,209,624
Carrying amount
At 31 March 2021 1,545,000 48,619 12,267 25,118 1,631,004
At31March2020 2,377,639 - - 12,530 2,390,169

Land and buildings with a carrying amount of £745,000 were revalued on 17 March 2021 by Keppie Massie, Chartered Surveyors, independent valuers not connected with the charity on the basis of market value. The valuation conforms to International Valuation Standards and was based on recent market transactions on arm's length terms for similar properties.

At 31 March 2021, had the revalued assets been carried at historic cost less accumulated depreciation and accumulated impairment losses, their carrying amount would have been £244,281 (2020 - £244,281).

The revaluation surplus is disclosed in note 23.

Wirral Primary Care Trust hold a legal charge over the land and buildings known as Devonshire Resource Centre. As at 30 September 2021 the carrying amount in the accounts was £800,000 (2020: £1,883,357).

Barclays Bank also held a fixed and floating legal charge over all property and assets of the charity that was satisfied in December 2020.

More information on the impairment arising in the year is given in note 14.

Investment property

Freehold land and buildings at Market Street, Birkenhead and this has been classified as investment property. Details are shown in note 16.

«Gaia

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

15 Tangible fixed assets

(continued)

Revaluation

The revaluation of £500,719 results from a revaluation conducted on 17th March 2021 by a RICS Registered Valuer from Keppie Massie re the Freehold Property at Meadowcroft, 304 Spital Road, Wirral CH62 2DE. This property was purchased from Wirral Borough Council for circa £240,000 in 2012 and prior to the revaluation exercise has been carried at a value of £244,281 which has now been increased to £745,000. There is an overage provision in the legal transfer document from Wirral Borough Council which states that if the property were sold before 25th October 2037 any proceeds above £480,000 are to be split equally between the charity and Wirral Borough Council; if the property were to be sold imminently for £745,000 then the charity would be entitled to £612,500 and Wirral Borough Council would be entitled to £132,500.

16 Investment property

Investment property
2021
£
Fairvalue
At 1 April 2020 -
Transfers from owner-occupied property 261,579
Net gains or losses through fairvalue adjustments (140,000)
Other changes (11,579)
At31March2021 110,000

Investment property comprises 42-44 Market Street, Birkenhead. The fair value of the investment property has been arrived at on the basis of a valuation carried out at 17 March 2021 by Keppie Massie, Chartered Surveyors, who are not connected with the charity. The valuation was made on an open market value basis by reference to market evidence of transaction prices for similar properties.

If investment properties were stated on an historical cost basis rather than a fair value basis, the amounts would have been included as follows:

2021 2020
£ &
Cost 261,579 -
Accumulated depreciation 11,579 -
Carryingamount 273,158 -

Barclays Bank hold a legal charge over the property at 42-44 Market Street, Birkenhead, Wirral, CH41 5BT. As at 30 September 2021 the carrying amount in the accounts was £110,000 (2020: £250,000) and the the amount owed to Barclays Bank was £37,970 (2020: £43,502).

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

17 Fixed asset investments

Unlisted
investments
£
Cost or valuation
At 1 April2020 4
Disposals (2)
At 31 March 2021 2
Carrying amount
At 31 March 2021 2
At31March2020 4

The charity owns 2 £1 ordinary shares in Wirral Age Concern Trading Limited (company number 02909968). This company is dormant.

The charity previously owned 1.5 £1 ordinary shares in Age UK Merseyside Trading Limited, company number 07726737. This company was dissolved on 13 December 2020 via voluntary strike off.

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

18 Debtors
2021 2020
Amounts falling duewithin one year: £ £
Trade debtors 202,995 182,440
Amounts owed by subsidiary undertakings - 207
Amounts owed by associate undertakings - 5,317
Otherdebtors 5,876 7,050
Prepayments and accrued income 84,822 33,857
293,693 228,871
19 Loans and overdrafts
2021 2020
£ £
Bank loans 37,970 43,502
Payable within one year 5,835 5,633
Payable afterone year 32,135 37,869
Amounts included abovewhich fall due afterfive years:
Payablebyinstalments 6,579 13,199

The loan from Barclays Bank is secured by a charge over the charity's property at 42-44 Market Street, Birkenhead, Wirral, CH41 5BT.

The loan from Barclays Bank accrues interest at 3.5% above the base rate

20 Creditors: amounts falling due within one year

2021 2020
Notes £ £
Bank loans 19 5,835 5,633
Other taxation and social security 43,069 83,291
Deferred income 22 329,653 56,255
Trade creditors 77,456 26,756
Other creditors 10,507 36,495
Accruals 343,614 105,584
810,134 314,014

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AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

21 Creditors: amounts falling due aftermore than one year
2021 2020
Notes £ £
Bank loans 19 32,135 37,869
22 Deferred income
2021 2020
£ £
Otherdeferred income 329,653 56,255
Deferred income is included in the financial statements as follows:
2021 2020
£ £
Total deferred income at 1 April 2020 56,255 92,058
Amounts received in year 329,653 56,255
Amounts credited to statement offinancial activities (56,255) (92,058)
329,653 56,255

Deferred income comprises funds received in advance of the provision of services which relate to future accounting periods.

oes

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

23 ~=Restricted funds

The income funds of the charity include restricted funds comprising the following unexpended balances of donations and grants held on trust for specific purposes:

Movement in funds Movement in funds
Balance at
1 April 2020		 Incoming
resources		 Resources
expended		 Transfers Revaluations,
Balanceat
gainsand 31 March 2021
losses
£ £ £ £ £ £
Property 1,986,469 - - (138,357) (1,223,358) 624,754
Revaluation reserve - - - - 600,719 500,719
Covid-19 support and non
BAU grants - 531,144 (547,077) 15,933 - -
Helplink acquisition - 119,798 - - - 119,798
BAU grants 56,255 322,358 (357,013) 36,043 - 57,643
2,042,724 973,300 (904,090) (86,381) (722,639) 1,302,914

Property and revaluation reserve

The property related restricted fund balance above relates to the Devonshire Resource Centre, Market Street and Meadowcroft properties, upon which restrictions remain at the balance sheet date. These properties were revalued in the year and the downward valuation movement in respect of the Devonshire Resource Centre and Market Street properties has been allocated against this restricted fund.

An amount included in the brought forward property restricted fund balance related to a mortgage obtained to fund the acquisition / building cost of these properties. This has been released to the Unrestricted Funds in the year via transfer as no formal restriction existed in respect of this amount. However the Trustees have decided to put aside an amount within the designated fund equal to the outstanding mortgage balance as at the year end.

The revaluation reserve reflects the upward valuation movement of Meadowcroft, 304 Spital Road, Wirral CH62 2DE and the revalued amount is based on the market value at the date of the March 2021 valuation.

Covid-19 support and non BAU grants

The charity received during the year £531,145 of restricted contract / grant funding relating specifically to providing support during the coronavirus epidemic. These came from a variety of sources such as Age UK National, NHS Wirral CCG and the National Lottery. These funds were used to support a variety of functions such as acquiring IT equipment and providing training, supplying qualified mental health nurses to deliver psychological support to clients and to deliver a home shopping service.

230i

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

(continued)

Helplink acquisition

An amount of £119,798 arising from the acquisition on 31 December 2020 by the charity of the Business, Assets and Liabilities of Helplink Community Support Limited (company number 07468880 — dissolved 25th May 2021). The total value of Helplink net assets acquired was £169,798 of which the Trustees have agreed to retain £50,000 within Deferred Income to defray the Salary costs of the Helplink employees who serviceshave beenpreviously moved toprovidedthe charityby Helplink..under TUPE agreement, as the charity continue to Provide the ongoing

BAU grants

These funds represent business as usual contracts and/or grants for particular purposes which align with the charity's usual functions and are commissioned by a variety of third parties. The charity delivers a variety of contracts on behalf of various commissioners and examples include: Lottery Reminder Finders contract (commissioned by the National Lottery Community Fund - Ongoing), Social Prescribing Contract (commissioned by Wirral Citizens Advice Bureau ~ ended 31 March 2021) and the Vola Digital Inclusion contract (commissioned by Sefton CVS - ongoing).

Property transfer

An amount of £138,357 included in the brought forward property restricted fund balance related to a mortgage obtained to fund the acquisition / building of these properties. This has been released to the Unrestricted Funds in the year via transfer as it was confirmed that no formal restriction existed in respect of this amount. The trustees have however decided to introduce a designated fund in respect of the outstanding mortgage balance at 31 March 2021.

Covid-19 support and non BAU grants transfer

The charity received during the year £531,145 of restricted contract / grant funding relating Specifically to providing support during the coronavirus pandemic; £15,933 of Income has has been transferred to restricted funds to correct the original allocation in year.

BAU grants transfer

This relates to a correction made to the opening balance at 1 April 2020 and represents a transfer of funds from restricted to unrestricted funds.

-40-

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

24 Designated funds

The income funds of the charity include the following designated funds which have been set aside out of unrestricted funds by the trustees for specific purposes:

1 Balanceat
April 2020		 Transfers Balanceat
31 March 2021
£ £ £
Mortgage repayment reserve ” 37,970 37,970
- 37,970 37,970

In the year the trustees agreed to transfer an amount to designated funds equal to the outstanding mortgage balance to ensure adequate funds are retained to cover the future loan repayments.

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AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

26 = Financial commitments, guarantees and contingent liabilities

In 2009, the charity was awarded a grant of £984,000 by Wirral Primary Care Trust towards the cost of establishing the Early Onset Dementia Wing at the charity's registered office at Devonshire Resource Centre, 141 Park Road North, Birkenhead, Wirral CH41 ODD. This grant has been released to restricted reserves in its entirety. However, in the event that the property was to cease to be used, before April 2034, for the purposes for which the grant was made (which, in the opinion of the trustees, is unlikely) then the property would be required to be sold and a proportion of the Sales proceed, based on time lapsed, would have to be repaid towards the grant. The monies then due are secured by a charge over the property. March 2021 represents the end of the twelfth year of the grant term and the relevant proportion of sales Proceeds which would be payable to the theNHSproperty would beis 23.55%.MS183704.The charge was registered on 14 April 2009 and the Land Registry reference for

27 Operating lease commitments

At the reporting end date the charity had outstanding commitments for future minimum lease payments under non-cancellable operating leases, which fall due as follows:

2021 2020
£ £
Within one year
Between twoandfiveyears 111,655
96,718		 124,490
128,757
208,373 253,247

Property leases for the 8 retail outlets are included within the commitments above. For these Purposes, it is assumed that any break clauses are activated as and when the date arises.

Lessor Atpayments:the reporting end date the charity had contracted with tenants for the following minimum tease

2021 2020
£ £
Within oneyear
Between twoandfiveyears 10,000
5,833		 10,000
15,833
15,833 25,833

-43-

e

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

28 Events after the reporting date

The charity is a member of Wirral Health and Wellbeing CIC which is tendering for the renewal of a contract with Wirral Borough Council. Should the bid be successful, the contract will be worth circa £850,000 per annum to the charity as a sub-contractor for the provision of services. Should the bid prove unsuccessful then the charity would likely transfer staff under TUPE to the winning bidder. The result of this bid will not be known until after the accounts are signed.

29 _ ~=Related party transactions

Remuneration of key management personnel

The remuneration of key management personnel is as follows.

2021 2020
£ £
Aggregate compensation 384,524 317,965

Age UK Mersyside Trading Limited

The charity previously owned 1.5 £1 ordinary shares in the above company. Age UK Merseyside Trading Limited (company number 07726737) was dissolved on 13 October 2020 via a voluntary strike off.

Between 1 April 2020 and 13 October 2020 the company was dormant so there are no related party transactions to report.

Wirral Health and Wellbeing CIC

During 2017/18, the charity was one of the five founding partners that created and operated Wirral Health and Wellbeing CIC, a venture jointly controlled by the five parties that was established to deliver the Early Intervention and Prevention support for Vulnerable People / Young People and Carers contract. This contract is up for review before 31 December 2021.

The CIC was formed 4 August 2017, but was inactive until 1 October 2017. 2018/19 was the first full year of operation for the CIC.

The charity recharged £852,948 (2020: £855,285) of operating costs and £7,500 (2020: £7,500) of management costs to Wirral Health and Wellbeing CIC in the year. As at 31 March 2021 £88,637 (2020: £89,680) was outstanding in respect to these amounts.

Wirral Age Concern Trading Limited

The charity holds two £1 ordinary shares in Wirral Age Concern Trading Limited (company number 02909969). This holding represents the entire share capital of Wirral Age Concem Trading Limited. Wirral Age Concern Trading Limited is dormant and there have been no transactions during the financial year. The charity was owed £790 by Wirral Age Concern Trading as at 31 March 2021.

-44-

e

AGE CONCERN WIRRAL OPERATING AS AGE UK WIRRAL NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2021

30 Cashgeneratedfromoperations 2021 2020
£ £
Deficit fortheyear (1,070,541) (15,413)
Adjustments for:
Investmentincomerecognised instatementoffinancialactivities
Depreciationandimpairmentoftangible fixedassets		 (11,470)
1,245,368		 (13,852)
21,988
Movementsinworkingcapital:
(Increase) indebtors
Increase/(decrease) in creditors
in def rr d
n ome		 (64,818)
222,520		 (69,911)
(130,612)
273,398 56,255
31. Cashgenerated from/(absorbedby)operations
Analysis ofchanges in netfunds		 594,457 (151,545)
As at As at
1 April2020 Cashflows 31 March 2021
£ £ £
Cashatbank and inhand 623,466 504,909 1,128,375
Loansfallingduewithinoneyear
Loansfallingdueaftermorethanoneyear		 (5,633)
(37,869)		 (202)
5,734		 (5,835)
(32,135)
579,964 510,441 1,090,405

32 Contingent liabilities

In 2009, Age UK Wirral was awarded a grant of £984,000 by Wirral Primary Care Trust towards the cost of establishing the Early Onset Dementia Wing at the Charity's Registered Office: Devonshire Resource Centre (‘DRC’) 141 Park Road North, Birkenhead, Wirral CH41 ODD. This grant has been released to Restricted Reserves in its entirety. However, in the event that the property were to cease to be used for the Purposes for which the grant was made before April 2034 (which is in the opinion of the Trustees unlikely) then the property would be required to be sold and a proportion of the Sales proceeds, based on time elapsed, would have to be repaid towards the grant. The monies then due are secured by a charge over the property. The charge was registered 14th April 2009. The Land Registry reference for the DRC is MS183704. March 2021 represents the end of the twelfth year of the grant term and the relevant proportion of sales proceeds which would be payable to the NHS would be 23.55%

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