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2024-03-31-accounts

TYNEDALE HQSPICE AT HQME (A company limited by guarantee) Annual Report and Financial Statements For the year ended 31st March 2024 Charity Number: 1034170 Compony Number: 02870776

Contents Trustees, Annual Report (including Directors, Report): 4. Reference and administrative details 5. What we do 14. How we generate our income 16. Our people 18. Strategy and future plans 20. Financial review Audit report and accounts 26. Independent auditors report 30. Statement of financial activities 32. Statement of financial position 33. Statement of cash flows 34. Notes to the financial statements

Reference and administrative details Bankers: Trustees Barclays Bank plc Priestpopple Hexham JJ Harrison (Chair) K Fadden L Carrie NE46 IPE G Benjamin A Galbraith M G Urwin CAF Bank Limited Head Office Kings Hill West Mallin8 Kent ME19 4TA Dr B ll Herdan CB G Jones D Buckle (appointed November 2023. resigned September 2024) E C Hogs (resisned Moy 2023) Prof J Shucksmith (resisrned October 2023) P Johnston (resigned January 2024) Auditor Azets Audit Services Bulman House Resent Centre Gosforth Registered Office l Lesion House Beoufront Park Anick Road Newcastle upon Tyne NE3 3LS Investment brokers Hexham Northumberland AYP Financial Planning Ltd 2b Tanners Yard NE46 4TU Hexham Northumberland The charity is incorporated in England and Wales. NE46 3NL Company Registration Number: 02870776 Evelyn Partners First Floor Charity Registration Number= 1034170 2 Collingwood Street Newcastle upon Tyne NEI IJF

Trustees, Annual Report (includins Directors, Report) The trustees, who act as directors for the purposes of company low. are pleased to present their annual report together with the audited financial statements for the year ended 31 March 2024. The financial statements have been prepared in accordance with Accounting and Reportin8 k)y Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reportins Standard applicable in the UK and Republic of Ireland (FRS 102). the Charities Act 20ll. the Companies Act 2006 and UK Generally Accepted Accounting Practice. What we do Tynedale Hospice at Home's charitable objective is "the relief of sickness. in particular end of life care, associated services and support to other palliative care providers, particularly but not limited to, the area of Tynedale. West Northumberland and Ponteland" Mission: Enable all those impacted by life limiting illness. or death, to live and die well. Vision: Everyone in our community can die where they choose and all those affected by life limiting illness, or death, receive the support they need. Values: Carin9 and Compassionate • Inclusive and Community Focussed . Positive and Can Do Collaborative and Innovative • Accountable and Trustworthy Our services are desisned to ensure that everyone in our community who is affected by life limiting illness or death receives the support they need. free of charge. Our care staff and volunteers provide four services. Nursins Care Complementary Therapy Patient Transport 8ereavement Support Patients and their families can access as many of these services as they need. some will access just one. while others will access all four. Our Nursins, Complementary Therapy and Patient Transport services ore for adults, and our Bereavement Support service is for adults and children.

Nursing Care Our Nursing Care service is designed to ensure that people can be cared for in their own home and avoid unwanted admissions to hospital in the final stages of tk)eir life. Our Registered Nurses and Hospice Support Workers are specially trained to provide high quality nursing and personal care. whilst being on hand to provide emotional support to both patients and their families. Hospice staff work closely with GPS, community nurses and other services to ensure that care is joined up and coordinated. Care can be provided over a period of hours, days or even weeks dependins on need and can include much needed respite care (day and night) for families and carers who may need a break. In 2023124 our Nursing Care service: • Supported 183 people in their own home Provided 514 home visits "My mum and I benefitted greatly from the overnisht care offered by Tynedale Hospice at Home. I got an undisturbed night of sleep confident in the knowledge that Mum was in excellent hands and would be well looked after. Mum was comfortable and happy in the care of lovely. friendly. experienced ladies. We also enjoyed lovely relaxin8 reiki sessions every couple of weeks which we both looked forward to." "The sentle kindness from staff at a time when our world is falling apart is exemplary." "Incredible support. empathetic night nursins care at end of life which made a sad, terrifyins experience less scary. l am receivin8 helpful emotional support too. We as a family can't thank you enoush." Complementary Therapy Our Complementary Therapy service provides patients and families with a ranse of treatments to help ease physical symptoms. promote relaxation and reduce stress. Treatments available include massage. reflexology. reiki and relaxation therapies. The service is provided at home or at our Community Wellbein8 Hub in Corbridge. In 2023/24 our Complementary Therapy service: ++ Provided treatmentto 84 people "I couldn't believe after just one session that I would feel so different. It is the most relaxed I've been in months. I can actually feel my feet. they feel part of my body again. I would never have believed how good it would feel." "I have never experienced anything like that in my life. It felt great. I can't believe how it makes me feel. how much it relaxes me.

Patient Transport Our Patient Transport Service provides door-to-door transport to and f rom appointments for patients diasnosed with a life limiting condition. Volunteer drivers pick patients up from their home in their own car. ensuring they set to and from their appointments in sood time. Transport is also provided for people receivin8 Bereavement Support from the Hospice. In 2023/24 our Pcrtient Transport service: 6t*) Provided transport to 74 people Q Completed 389journeys "I have used your service for quite a few years now and don't know what I would do without you. It's like having your own private driver. They are prompt. efficient and welcoming and never mind how long they have to wait. It takes (]way a lot of the stress and pressure of worrying about appointments and l am so grateful for this service." "The involvement of the Hospice changed my state of mind and my fears...your drivers made me feel like I had someone with me. Forget million-pound CT scanners or chemicals, you were more important to me." Bereavement Support Our 8ereavement Support service provides pre- and post-bereavement support following a diagnosis of a life-limitins illness. or death of a loved one. Our staff and trained volunteers help people to cope and restore hope for the future through one-to-one and group sessions. Support is provided at our office in Hexham. in schools, at a Community Wellbein8 Hub in Corbridge and at drop-in bereavement cafes in Ponteland and Hexham. Our schools support includes practical advice and support for teachers and other staff and after school clubs. activity days and workshops. In 2023/24 our Bereavement Support service: t? Supported 172 adults and children through one-to-one and group sessions Facilitated 466 attendances at Bereavement Cafes "l just wanted to say thank you for everything you did for me. I sometimes think thonk you is not enough. My child was lost and broken and with your help you 8Ot him back." "Thank you for your brilliant service. the rest of my family is very srateful as well. You have been extremely kind and compassionote and have shown me helpful techniques to help me move forward. Thank you very much for this essential help. it is lifesavins.

Examples of care George (in his wife Eileen's words) Seven years aso, Georse was diagnosed with Parkinson's. We managed the symptoms very well as a collective. It didn't change who we were and what mattered to us. Throughout this period George remained so strong and stoic. But last June, after a nine day stay in hospital, we found out that he had stage 4 colon cancer. A lot of the symptoms of this type of cancer were the same as Parkinson's which masked the presentation of cancer. leaving it too late to act. We were pragmatic in our decision makins and as a family decided not have chemo nor dwell on our situation. Instead we had the most amazing six months. cherishing every moment together. George had made it clear that he didn't want to go back to hospital or to pass in a hospice. I wanted to honour his wish - our wish - for him to remain at home. We'd coped with a lot. and it was a privilese to care for George. but this was soing to be different. I wanted to be with him as his wife in his last moments. The Macmillan nurse SU9sested Tynedale Hospice at Home. They quickly arransed for a nurse to come out and she stayed with us through night. She made us both feel calm and comfortable. Her understandins and compassion were evident throughout. and it is hard for me to put into words how much this meant to both George and l. The Hospice nurse enabled a peaceful, dignified and lovins end. making our last wish a reality. To lose the physical presence of my husband is beyond words but knowins he was cared for in suck) a compassionate and di8nified way is a huge comfort. Tynedale Hospice at Home made the most enormous difference on the most important night of our life. Our family is forever 8rateful.

Keith Keith is a 54-year old gentleman who has been diasnosed with gastric cancer. Before he started to receive support his symptoms included pain, fatlgue. nausea and poor sleep He was also sufferins from anxiety and was eatins very little. He had lost a lot of weight and was f eelins very weak. Keith was feelins very ansry in relation to his diagnosis as he felt that doctors were slow to recognise his symptoms. When he first accessed support from the Hospice, he had just begun an intense course of aggressive chemotherapy treatment. The Macmillan Nursin9 Team knew about the Complementary Therapy service offered t)y the Hospice and referred him to Sandra. Keith first tried a holistic treatment and was deeply relaxed during the session, but at the next session said he was open to try another treatment and was curious about Reiki. Sandra tk)en recommended he tried Reiki energy healing. He enjoyed it as it felt sentler for him and he was amazed at feelins the sensations of the enersy. Keith then spoke to Sandra about anxieties he was having about not wanting to eat, the nausea he was feeling and that he couldn't understand all that was happening to him. Sandra recommended he try hypnotherapy and combined this with shamanic therapy and sound therapy in his next session. Keith deeply relaxed during the session and was able to release and let so of the anxieties he was carryins. He told Sandra that he had never been able to do breathing techniques but that she had made it so simple for him to follow that he found it easy.

Peter Peter visited one of the Hospice's shops and sot chattins to one of the volunteers about the Patient Transport service. It transpired that he was suffering from a liver tumour and that he lived alone with no support and was finding settins to appointments challenging. He didn't know that the Hospice offered transport to hospitals for treatment, and as a result of the conversation he referred himself to the service. After a few appointments the service contacted him to check that the transport was workin8 as expected. He said that despite the stress of his treatment. the journeys to and from his appointments were the hishlisht of his week. His treatment made him feel anxious but the light-hearted conversations with the drivers made him relaxed and ready for his appointments by the time he arrived at the hospital. He said that the drivers were also good at sensing when he was havin8 a tough time with his treatment and knew when he needed a quiet journey. Iwrd io

Care services highlights Throughout the year, our care services expanded in a number of areas. including: The recruitment of additional Reglstered Nurses and Hospice Support Workers as well as an additional trained counsellor. increasins our capacity to support adults strug8ling Wlth complex srief. An increase in Bereavement Support volunteers by 30/0 and Patient Transport volunteers k)y 37/. Increased attendance at our bereavement cafes in Ponteland and Hexham and attendance at additional community cafes in Prudhoe. Kielder and Falstone. A 70% increase in referrals to our Patient Transport Service. driven by increased partnerships with local hospital and schools. Estak)lishment of our Students and Clinical Placements Programme - through developing Service Level Agreements with three universities, Student Nurses and Medical Students are now able to undertake clinical placements with our Nursing and Family Support teams. Our first Student Nurses arrived on clinical placement in July 2023, and our first cohort of Medical Students besan placement in October 2023. Additional training opportunities were undertaken by staff. including: Completion of training provided by Sands (a charity supportin8 bereaved families) by one of our Bereavement Support Counsellors. allowing them to safely support parents and families throush presnancy loss or the death of their baby. Completion of Stories for Life trainins by Family Support and Nursins Care staff. allowins them to support people who wish to record their personal story for their family in audio format. Completion of Draw and Talk trainins by one of our Bereavement Support Practitioners, allowing them to support people to discover and communicate emotions. 12

A range of service development and quality improvement initicrtives took place. including: A new service evaluation pilot designed to obtain actionable feedback earlier in the patient's journey. Increased attendance at GP practice meetinss and improved communication and collaboration with practice staff. Improvements to the live supervision document to align fully with Nursing and Midwifery Council (NMC) standards. The development of closer links with Speech and Language Therapy services, Macmillan Occupational Therapists and Physiotheropists and Home Ventilation Teams. Completion of the Patient Safety Incident Response Framework (PSIRF), on NHS contractual requirement considered best practice within healthcare. This involved working collaboratively with other hospices within the resion to develop a plan, undertake training and share good practice and learning. 13

How we generate our income Legacies Surpluses generated by charity shops Donations Charitable grants Community fundraisin9 activities NHS grant Other sources Interest on bank deposits Donations by individuals. legacies and community fundraising activities We are committed to fundraising best practice and abide by the Fundraising Regulators, key principles and behaviours of a fundraising organisation.. to be legal, open. honest and respectful. The Charity does not use a professional fundraiser or commercial participator to raise funds. Any monies raised directly from the public follows all guidelines set out by the Charity Commission. UK Icjw and General Data Protection Regulations. The majority of our income is senerated from the senerous support of the local community. Donations by individuals. lesacies and community fundraisin9 activities play a vital role in sustainins the Hospice's work. In 2023, the Hospice's 30th Anniversary provided a special opportunity to reflect on the charity's Journey and growth, celebrated throu8h a series of fundraising events. A standout occasion was the 30th Anniversary Ball, held at the Auction Mart in Hexham. where 90 guests raised £9.000 to support our services. Other successes included: The donation of an original painting by award-winning local artist Mary Ann Rogers. offered as 1st prize in the Hospice's annual raffle. A sell-out Retro Disco which has now become an annual event. The launch of a Christmas Tree Collection Service in Autumn 2023, raising £4.200. Onsoin9 senerous contributions from almost 300 regular donors. A number of significant legacies. reflectins the deep appreciation for the care the Wospice provides to the community. Despite national challenges with selling event places. the Hospice's Great North Run team of 28 runners raised £IO.000 for the Hospice. 14

Surpluses generated by charity shops Retail operations also contribute sisnificantly to the Hospice's income, with a record performance in 2023/24. As part of efforts to ensure that this contribution is sustainak)le, a priority in 2023/24 was the openins of our new Ilagship store on Fore Street, Hexham. This store replaces the previous location on Battle Hill, which was difficult to manage due to poor building conditions. The new site offers 2.600 square feet of selling space on a prominent hish street. providins sreater brand exposure and potential for 9rowth. Supported k)y a rent-free period and a capital investment to refurbish the space, the Hospice was able to launch a hish-end. bespoke retail offering. Over 100 guests attended the VIP preview evening on 19th March 2024, includin8 volunteers, staff and stakeholders. The official openins followed on 21st March 2024. officiated by local resident Ray Sherwood, whose husband Peter was cared for by the Hospice. Additional retail achievements included: The second full tradins year for the Furniture Shop in Hexham. with expanded staffing enak)lins the launch of a house cleoronce service. Tk)e recruitment of 22 new volunteers across our shops in Ponteland, Prudhoe, and Hexham. Increased income across all retail locations. Grants The Hospice's income is also supported by srants from the NHS and various charitable trusts. Highlights in 2023/24 included: A £30,000 grant from the Albert Hunt Trust to support the creation of a llink Nurse post, designed to enhance collaboration with local Gps. Onsoing support from Children in Need for our Childhood Bereavement Support programme. Income from investments and other sources Additional income was generated from recharsed staff costs to Hospicecare North Northumberland and voluntary donations from individuals receiving care services. Investment policy The Hospice holds long term investments of £487.479 which is just under 25% of its balance sheet. The trustees, policy on investments is to balance risk against reward. and hold a diverse portfolio of assets. Over a five year period. returns are intended to generate a return greater than intlation. In 2023/24 long term investments grew by £42,845 (compared to a loss of £28,366 in 2022/23). 15

Our people Staff To enable the delivery of our strategic plan. the Hospice recruited individuals into a range of new posts: 8ereavement Cafe Coordinator Two Bank Nurses and one Hospice Support Worker (part of a rolling recruitment programme) Volunteer Coordinator Qetail Support Manaser Retail Relief Supervisor Furniture Shop Handler/Supervisor Communications S Marketing Coordinator A monthly staff Wellbeins Week was introduced which includes access to Complementary Therapy for all staff. A staff survey took place throughout December 2023 and January 2024. 100% of staff who completed the survey strongly agreed or asreed with key headline statements includins "Tynedale Hospice at Home is clear about its vision. mission and values" and "I am proud to work for Tynedale Hospice at Home". The last quarter of the 2023/24 financial year saw a number of changes at senior management level. Mike Thornicroft. Chief Executive. left the Hospice in February 2024. A small task and finish group of trustees including the Chair and Vice Chairs had delegated authority to recruit a new substantive Chief Executive. Trustees worked with recruitment agency The Experience Bank to support the process and attract a wide talent pool. Alice Langley (Manasing Director. Camden and Islington NHS Foundation Trust) was appointed Chief Executive at Tynedale Hospice at Home in March 2024 (to join the Nospice July 2024) Charlotte Pearson, Deputy Chief Executive, was appointed Interim Chief Executive f rom March 2024 to provide leadership and business continuity. 16

Volunteering Durins the year the Hospice was supported by 218 volunteers fulfillin9 267 roles, with recruitment drives resulting in an overall increase of 71 volunteers. Volunteering highlishts included: More than 10,000 hours of support were provided throughout the year. In response to a pulse volunteer survey th(JL took place in September 2023, 93% of respondents said that they felt supported in their volunteer role and 98% of respondents said that they felt valued in their volunteer role. 14 new volunteers were recruited to join the new Hexham store on Fore Street. A recruitment drive for Patient Transport volunteers in the Haltwhistle area to meet increased demand for the service led to 7 new volunteer drivers joining the team, taking the total number of volunteers supportins this service to 26. The recruitment of 5 new Bereavement Support volunteers. taking the total number of volunteers supportins this service to 21. ALE ICE www.t[ae¢Jolehospice.com•• 5 Ti(¥Ers £100 17

Strategy and future plans Strategic plan A three-year strategic plan was approved by the Board of Trustees in February 2023. The plan is aimed at increasins the reach and impact of Tynedale Hospice at Home activities to move us further towards achieving our vision: "Everyone in our community can die where they choose and all those affected by life limitins illness. or death, receive the support they need." The stratesic plan was developed via consultation with staff. volunteers. stakeholders and partners who contributed to objectives that were approved by Trustees. There are four key soals.. Everyone Matters - people are at our core. Provide more support to more people - grow our care services. Deliver exemplar services - attaining the highest quality in all that we do. Charity and provider of choice across our community - members of our community can identify the charity and partners engage with the Hospice proactively to deliver services. The Hospice has been successful in delivering key elements of its year one business plan including.. The development of holistic wellbeing services via the Corbridse Community Hub and Community Cafes. The creation of new roles including a Link Nurse role to work in partnership with GPS. The development of partnerships with universities enabling the launch of a Students and Clinical Placements Prosramme. An increased presence in key towns to increase awareness and reach. Continued progress towards the Hospice's sustainability ambitions. including: Collection of over 4.000 medication blister packs from staff and patients for recycling Implementation of a recycling unit at the Hospice's main premises for items not collected by general refuse collection. Calculation of the Hospice's carbon footprint to inform an orsanisation-wide carbon reduction plan. The year two business plan (2024/25) is focussed on further increasing the Hospice's reach through raisins awareness of the support available to our communities. growin9 our care services and further developing income streams. 18

Collaboration with Hospicecare North Northumberland Following a formal partnership agreement with Hospicecare North Northumberland (NCNN) in the previous year, Mike Thornicroft (Chief Executive) and Chris Orife (Head of Care Services) continued secondment arrangements to HCNN throughout 2023/24, splitting their time between both hospices to improve efficiencies and ways of workins Following the resignation of Mike Thornicroft in October 2023, the Board of Trustees reviewed the secondment arrangements and voted to appoint a full-time replacement Ck)ief Executive for Tynedale Hospice at Home. Both hospices undertook their own recruitment campaigns in January/February 2024. Chris Orife was appointed Chief Executive at HCNN in March 2024 (to join full time June 2024). A Joint Steerins Group consisting of trustees from both hospices continued to meet quarterly to review secondment arrangements and future collaborative workins. Both hospices remain independent. ensuring that all income generated is deployed to provide services to individuals residing in the community supported by the respective hospice. but there remains a commitment to future partnership working where beneficial. 19

Financial review Financial performance Income in 2023/24 £719.256 Legacies £857.062 Charity shops (of which £375.223 wos surplus) £135,664 Donations £133.802 Charitable grants £126.631 Community fundraisins activities £70.679 NHS 9rant £57.562 Other sources £24.077 Interest on bank dep051ts Total: £2,124,733 The Hospice had another positive year with an increase in income of £455,656 to achieve a total of £2.124,733 and a surplus of £579,495. This surplus results from.. Some very generous legacies. including one very large lesacy which presented Trustees with an opportunity to consider how these funds are invested to best support delivery of the Hospice's objectives. The decision was taken to designate ('ringfence') some funds for strate9ic projects to improve service provision and ensure the sustainability of future income generation activities. Strong retail and fundraising operations. An increase in interest on bank deposits to £24.077. Rechargins costs for partnership working with Hospicecare North Northumberland. Overall, throushout the year there was a healthy balance of income from different sources, all of which performed broadly in line with or above levels in previous years. This is reflective of the ongoing strons support for the Hospice from the local community. 20

Expenditure Staff (Care) Staff (Income Generation) Operating Costs (Income Generation) Operating Costs (Care) The Hospice's expenditure also increased (by 161.) in 2023/24. 70% of total costs relate to the staff team who provide services to the community and raise the funds to support them. While we work hard to keep expenditure to a minimum, other costs also increased reflectins inflation across the economy and some additional costs of service developments and fundraisin8 activity. 46% of the Hospice's income is spent on service delivery in the community. Plans are in place to deliver a number of stratesic projects in 2024/25 that will utilise desisnoted ('ringfenced') funds. These include.. A new Electronic Patient Record system that will improve quality of care, increase efficiency and support closer working with GPS. District Nurses and NHS Palliative Care Services. Development of new services and increased numbers of referrals. The identification of new retail premises and the improvement of existins provision. Going concern After making appropriate enquiries. the Trustees hove a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements. Further details regarding the adoption of the going concern ba51S can be found in the Accounting Policies. Reserves policy The Board of Trustees has considered the financial position of the charity. It recosnises that it is critically dependent on the support of the local community. The Trustees resularly review the financial risks of the charity to ensure there are sufficient reserves to meet any risks that may occur. The Trustees consider the key risks to the financial stability of the charity to be a significant reduction of income. The Trustees consider the minimum level of free reserves to be between 3-6 months of operational costs to ensure continuity of service. As at 31 March 2024. free reserves of £713.133 were held which is 4-5 months of planned 2024/25 operational costs (free reserves were £639,536 as at 31 March 2023) 21

Governance Constitution Tynedale Hospice at Nome is o company limited by guarantee. and o reglstered charity governed by its Memorandum and Articles of Association dated 10th November 1993 and amended by special resolutions dated November 2021 and May 2023. In the event of the company being wound up members are required to contribute an amount not exceedins £1. Method of appointment or election of trustees The directors of the company are also charity trustees for the purposes of charity law. and under the company's Articles are known as members of the Manasement Committee, and/or the Board of Trustees. Under the requirements of the Memorandum and Articles of Association, the members of the Management Committee are elected to serve for a period of three years after which they must be re-elected at the Board Meeting prior to expiration of their term of office. The Manasement Committee membership comprises a mix of traditional business, professional and medical skills. Organisational structure and decision making The Board of Trustees meets quarterly and is responsible for sovernance and oversisht of charity operations. There are five committees with clear terms of reference and dele8ated powers: Care Finance Community Governance Joint Steerins Committee (Collaboration with Hospicecare North Northumberland) The Ck)ief Executive and/or relevant Head of Department attend all meetings and are responsible for ensuring that decisions made by the Board and Committees are carried out. Policies adopted forthe induction and training of trustees Trustee induction and training were updated at the last recruitment drive in September 2023. These included a copy of the Tynedale Hospice at Home service user guide together with the Statement of Purpose and set of the latest published accounts. New trustees were invited to attend a series of induction meetinss. led by the Chair of the Management Committee. The meetings delivered operational information via presentations t)y senior staff and the Chief Executive. Further suidance was provided by various documents published by the Charity Commission and Trustee trainin8 provided by Ilempsons Solicitors. 22

Risk management The Trustees review a strategic reglster of the main risks which the charity faces. maintained by the Chief Executive. The risk resister is regularly reviewed in meetings between the Chief Executive and Department Heads. Committees and at Board level. The charity purchased. as it is within its remit throush powers granted by the Charities Act, insurance for the Board of Trustees and employees durins the year. This included an amount to indemnify them against liabilities arising in the course of the performance of their duties provided the liability does not arise from fraud. wrong doins or wilful neslect or default on the part of the Board of Trustees and employees. Pay setting arrangements The pay of the key manasement personnel is reviewed annually and normally increased in accordance with average earninss. The trustees benchmark against pay levels of other charities and similar organisations within the sector and the resion. Pay levels are set Using this information together with the budset and forecast information, ensurins that the charitv can afford any proposed increases. The Board then agree any uplift to remuneration. Statement of Trustees, responsibilities The Trustees (who are also the directors of the charity for the purposes of company law) are responsible for preparin8 the Trustees, Annual Report and the financial statements in accordance with applicable law and United Kingdom Accountins Standards (United Kingdom Generally Accepted Accountin8 Practice). Under company law. the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charity and of its incomin8 resources and application of resources. includins its income and expenditure. for that period. In preparing these financial statements. the Trustees are required to: select suitable accounting policies and then apply them consistently: observe the methods and principles of the Charities SORP (FRS 102). make judsments and accounting estimates that are reasonable and prudent: state whether applicable UK Accountins Standards (FRS 102) have been followed. subject to any material departures disclosed and explained in the financial statements" prepare the financial statements on the goin8 concern basis unless it is inappropriate to presume that the charity will continue in business: make the arrangements for setting the pay and remuneration of the charity's key management personnel and any benchmarks, parameters or criteria used in setting their pay. 23

The Trustees are responsible for keeping adequate accounting records that are sufficient to show ond explain the charity's transactions and disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Act 2006. They ore also responsible for sofesuarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Public Benefit The trustees have followed Charity Commission Guidance on public benefit as stated in the Charities Act 2011 and believe that the objectives and activities described throughout this report demonstrate this compliance. Compllance The Hospice's compliance with regulation/lesislation governing Its activities is kept under review by the Care and Governance Committees. Disclosure of Informatlon to audltors Each of the persons who ore Trustees ot the time when this Trustees, report is approved has confirmed that.. so far as that Trustee ￿S aware, there is no relevant audit information of which the charity's auditors are unaware, and., that Trustee has taken all the steps that Ought to have been taken as a Trustee in order to be aware of any relevant audit information and to establish that the charity's auditors are aware of that information. Appointment of auditor In accordance with section 485 of the Companies Act 2006. the appointment of Auditors for 2024/25 has not been finalised. A resolution regarding the appointment will be proposed at the January 2025 Board Meeting. The Annual Report was approved by the trustees of the charity on and signed on its behalf by: 1211712024 Ee Bernard Herdan {Dec 17, 2024 19:03 GMT)

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Tynedale Hospice At Home INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF TYNEDALE HOSPICE AT HOME Opinion We have audited the financial statements of Tynedale Hospice at Home (the 'charity') for the year ended 31 March 2024 whiGh comprise the statement of financial activities. the statement of financial position. the statement of cash flows and notes to the financial statements, including signifiGant accounting policies. The financial reporting framework that has been applied in t heir preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). In our opinion, the financial statements: give a true and fair view of the state of the charitable company's affairs as at 31 March 2024 and of its incoming resources and application of resources, including its income and expenditure, for the year then ended,. have been properly prepared in accordance wilh United Kingdom Generally Accepted Accounting PractiGe,' and have been prepared in accordance with the requirements of the Companies Act 2006. Basis for opinion We GonduGted our audit in accordance with Intemational Standards on Auditing {UKI (ISAS (UKI) and applicable law. Our responsibilities under those standards are further described in the Auditorfs responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audil of the financial statements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsi bilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions relating to going concern In auditing the financial statements, we have concluded that the trustees, use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have perfomied. we have not identified any materral uncertainties relating to events or conditions that. individually or collectively, may cast significanl doubt on the charity's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going concem are described in the relevant sections of this report. Other information The other information comprises the information included in the annual report other than the financial slatements and our auditorfs report thereon. The trustees are responsible for the other infomiation contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent othemise explicilly stated in our report, we do not express any form ofassurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otheNise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misststement of this other information, we are required to report that fact. We have nothing to report in this regard. Opinions on other matters prescribed by the Companies Act 2006 In our opinion, based on the work undertaken in the course of our audit- the information given in the trustees. report for the financial year for which the financial statements are prepared, which includes the directors, report prepared for the purposes of company law, is consistent with the financial statements., and the directors, report included within the trustees, report has been prepared in accordance with applicable legal requirements. 26

Tynedale Hospice At Home INDEPENDENT AUDITOR'S REPORT {CONTINUED) TO THE MEMBERS OF TYNEDALE HOSPICE AT HOME Matters on which we are required to report by exception In the light of the knowledge and understanding of the charity and its environment obtained in the Gourse of the audit, we have not identified material misstatements in the directors, report included within the trustees, report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion.. adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us- or the financial statements are not in agreement with the accounting records and returns- or certain disclosures of trustees, remuneration specified by law are not made. or we have not received all the information and explanations we require for our audit- or the trustees were not entitled to prepare the financial statements in accordance with the small companies regime and take advantage of the small companies. exemptions in preparing the trustees. report and from the requirement to prepare a strategic report. Responsibilities of trustees As explained more fully in the statement of trustees. responsibilities, the trustees, who are also the directors of the charity for the purpose of company law, are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement. whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the charity's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going cOn￿M basis of accounting unless the trustees either intend to liquidate the charitabl e company or to cease operations, or have no realistic altemative but to do so. Auditor's responsibilities for the audit of the financial statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement. whether due to fraud or error. and to issue an auditorfs report that includes our opinion. Reasonable assurance is a high level of assurance bul is nol a guarantee that an audil conducted in accordance with ISAS {UK} will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financi al statements. A further description of our responsibilities is available on the Financial Reporting Council's website at.. https'.11 www.frc.org.uklauditorsresponsibilities. This description forms part of our audito¢s report. 27

Tynedale Hospice At Home INDEPENDENT AUDITOR'S REPORT {CONTINUED) TO THE MEMBERS OF TYNEDALE HOSPICE AT HOME Extent to which the audit was Gonsidered Capable of detecting irregularities. including fraud Irregularities, including fraud, are instsnces of non-compliance with laws and regulations. We design procedures in line wilh our responsibilities. outlined above and on the Financial Reporting Council's website. to detect material misstatements in respect of irregularities, including fraud. We obtain and update our understanding of the entity, its activities. its control environment. and likely future developments, including in relation to the legal and regulatory framework applicable and how the entity is Gomplying with that framework. Based on this understanding. we identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perfom audit procedures responsiveto those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. This includes consideration of the risk of acts by the entity that were contrary to applicable laws and regulations, including fraud. In response to the risk of irregularities and non-compliance with laws and regulations, including fraud, we designed prO￿dureS which included.. Enquiry of management and those charged wth governan￿ around actual and potential litigation and Glaims as well as actual. suspected and alleged fraud. Reviewing minutes of meetings of those charged with govemance. Assessing the extent of compliance with the laws and regulations considered to have a direct material effect on the financial statements or the operations of the entity through enquiry and inspection., Reviewing financial statement disclosures and testing to supporting documentation to assess compliance with applicable laws and regulations- Performing audit work over the risk of management bias and override of controls, including testing of journal entries and other adjustments for appropriateness, evaluating the business rationale of significant transactions outside the normal Gourse of business and reviewing accounting estimates for indicalors of potential bias. Because of the field in which the client operates, we identified the following areas as those most likely to have a material impact on the financial statements" health and safety" employment laws" compliance wth the Care Quality Commission; and compliance with the UK Charities Act and Companies Act. Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error. as fraud may involve collusion. forgery. intentional omissions. misrepresentations, or the override of internal control. Use of our report This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditorfs report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed. 28

Tynedale Hospice At Home INDEPENDENT AUDITOR'S REPORT {CONTINUED) TO THE MEMBERS OF TYNEDALE HOSPICE AT HOME Simon Brown BA ACA DChA {Senior Statutory Auditor) for and on behalf of Azets Audit Services Chartered Accountants Statutory Auditor Bulman House Regent Centre Gosforth Newcastle upon Tyne NE3 3LS 29

Tynedale Hospice At Home STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2024 Current financlal year funds 2024 funds 2024 2024 2023 DonatiMs and legaaes 871.894 116,828 70,679 988,722 70,679 983,693 24,077 57,562 618,913 64.014 912,554 5.738 67.858 Ixher traong activib Investrnents Cxhei income 983,693 24 077 57.562 Total Incom• 1.937.226 187,507 2.124.733 1.669.OTT ndlture Raising funds 885.031 885.031 856,946 554,311 148,741 703,052 498.549 Totsl expenditwe 1,439.342 148,741 1.588.083 1.355,4 Nel gainsl{losses) on Thestrnerts 15 42.845 (28,366) 540.729 38.766 579,495 285,216 FWKI balances al 1 2023 1.405.734 1,405.734 1.120.518 Fund balances at 31 March 2024 1,916.463 38.766 1.985,229 1.405,734 The stalefrnrrt of finanaal adr¥ibes VKIth al gaff￿ WKI k)sses rewmsed in the year. der the CoryaThes Ad 2006. 30

Tynedale Hospice At Home STATEMENT OF FINANCIAL ACTIVITIES (CONTINUED) INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2024 P￿r financlal year funds 2023 funds 2023 2023 Donations arKI legaues 515.482 103,431 64.014 618.913 64.014 912.554 5.738 67.858 Other tradng acl1¥i￿S Inveslments 912 554 5,738 67.858 Total income 1.501.632 167,445 1,669,077 nditur Raising funds 331.104 167.445 498.549 T(rtal expendltwe 1.188.050 167.445 1,355,495 15 P8,366) P8,366) Net rnoveThnt In funds 285.216 285.216 balances at 2022 1.120,518 1,120.518 Fund balances * 31 March 2023 1.405.734 1.405.734 31

Tynedale Hospice At Home STATEMENT OF FINANCIAL POSITION ASA T31 MARCH 2024 3024 2023 Noles Flxed assets Intangible assels Tangible assets Investrnents 17 18 19 110.851 487.479 44.042 448.156 598. 330 492.198 Curienl assets Deblois Inveslmenls Cash al bank and In hand 20 21 270.910 383.000 1036.488 129 269 183.000 744,153 1.690.398 1.056.422 Credilois: amounts falllng due ￿h1n one yeaf (303.499) (142.886) Nel curienl assets 1386.899 913.536 Total assets less curreni Ilabilltlos 1985.229 1405.734 Inc(xne funds Resliicted lunds 25 38.766 Designated lunds General unrestTlcted funds 26 635.000 1311463 274.000 1.131.734 1946.463 1405.734 1985,229 1405.734 The financial ststements were approved by the Trustees on 12/17121 Bernard Herdan (Dec 17, 2024 19-.03 GMT) B Herdan Trustee Company reglstratlon number 02870776 32

Tynedale Hospice At Home STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2024 2024 2023 Cash generaled from operations 543.951 385.642 Investing activities Purthase of tangible E<ed assets Puithase of inveslments Proceeds from (fispos* of inveStrr￿ts (79.215) (2YJ,715) 39,237 24,OTT (29.621) (353.291) 73,083 5.738 Net cash used In Investlng actlvh (251.616) (304.091) Net cash used In financlng actlvlties Net i￿Se in cash a￿1 cash equivalents 292,335 81,551 Cash arKI cash e(Nivalents al of ye 744.153 662,602 Cash and cash equivalents al end of year 1.036.488 744,153 33

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 1 Accounting policies Charity information Tynedale Hospice at Home is a private company limited by guarantee incorporated in England and Wales. The registered office is 1 Legion House, Beaufront Park, Anick Road, Hexham, Northumberland, NE46 4TU. The charity does not have share capital. Each of the trustees is liable to contribute an amount not exceeding £1 lowards the assets of the charity in the event of liquidation. 1.1 Accounting convention The financial statements have been prepared in accordance with the charity's goveming document, the Companies Act 2006, FRS 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland" I'FRS 102") and the Charities SORP "Accounting and Reporting by Charities= Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Stsndard applicable in the UK and Republic of Ireland (FRS 102)" (effective 1 January 2019). The charity is a Public Benefit Entity as defined by FRS 102. The financial statements are prepared in steding. which is the functional currency of the charity. Monetary amounts in these financial statements are rounded to the nearest £. The financial statements have been prepared under the historical cost convention, modified to indude listed investments at fair value. The principal accounting policies adopted are set out below. 1.2 Going concern At the time of approving the financial statements, the trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. Thus the trustees continue to adopt the goi ng concern basis of accounting in preparing the financial statements. 1.3 Charitable funds Unrestricted funds are available for use at the discretion of the trustees in furtheran￿ of their charitable objectives. Restricted funds are subject to specific conditions by donors as to how they may be used. The purposes and uses of the restricted funds are set out in the notes to the financial statements. 1.4 Income Income is recognised when the charity is legally entitled to it after any perfomiance conditions have been met, the amounts can be measured reliably, and it is probable that income will be received. Donations Donations are recognised when the charity has been notified in writing of bolh the amount and settlement date. In the event that a donation is subject to conditions that require a level of perf0rnan￿ by the charity before the charity is entitled to the funds, the income is deferred and not recognised until either those conditions are fully met or the fulfilment of those conditions is wholly within the control of the charity and it is probable that these conditions will be fulfilled in the reporting period. Legacies Legacy gifts are recognised on a case by case basis following the grant of probate when the administratorl executor for the estate has communicated in writing both the amount and settlement dale. In the evenl Ihat the gift is in Ihe form of an asset other than cash or a financial asset traded on a recognised stock exchange, recognition is subject to the value of the gift being reliably measurable with a degree of reasonable accuracy and the title to the asset having been transferred to the charity. 34

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 1 Accounting policies (Continued) Grants Receivable Grants are recognised when the charity has an entitlement to the funds and any conditions linked to the grants have been met. Where performance conditions are attached to the grant and are yet to be met, the income is reGognised as a liability and included on the balance sheet as deferred income to be released. Other trading activities Shop income is recognised at point of sale. Investment income Income tax recoverable in relation to investment income is recognised al Ihe time the investment income is receivable. Gifts in Kind Gifts in kind donated for distribution are included al valuation and recognised as income when they are distributed to the projects. Gifts donated for resale are included as income. when they are sold. Gift aid Income tax recoverable in relation to donations received under Gift Aid or deeds of covenant is recognised at the time of the donation. 1.5 Expenditure Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement, and the amount of the obligation can be measured reliably. Expenditure is classified by activity- The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs attributable to a single activity are allocated directly to that activity. Shared costs which contribute to more than one activity and support costs which are not attributable to a single activity are apportioned between those activities on a basis consistent with the use of resources. Central staff costs, depreciation and other expenditure are allocated on the basis of employee headcount of the departments as a proportion of the total headcount. All expenditure is inclusive of I￿eCoverable VAT. Raising funds These are costs incurred in attracting voluntary income. the management of investments and those incurred in trading activities that raise funds. Governance costs These include the costs attributable to the charity's compliance with constitutional and statutory requirements, including audit, strategic management and trustee's meetings and reimbursed expenses. 1.6 Intangible fixed assets other than goodwill Intangible assets acquired separately from a business are capitalised and recognised when future economic benefits are probable and the cost or value of the asset can be measured reliably. Intangible assets are initially recognised at cost and are subsequently measured at cost net of accumulated amortisation and accumulated impairment losses. Amortisation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on Ihe following bases.. Computer So￿are 20Yo Straight line 35

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 AGGounting policies (Continued) 1.7 Tangible fixed assets Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses. Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases= Leasehold improvements Plant and equipment Fixtures and fittings Motor vehicles 100A straight line 25% straight line 15 % straight line 200/0 straight line The gain or loss arising on the disposal of an asset is determined as the difference be￿een the sale proceeds and the Garrying value of the asset, and is recognised in the ststement of financial activities. 1.8 Fixed asset investments Fixed asset investments are initially measured at transaction price excluding transaction costs, and are subsequently measured at fair value at each reporting date. Investment gains and losses. whether realised or unrealised, are combined and shown in the heading 'Gainsl{losses) on investments, in the Statement of Financial Aclivilies incorporating income and expenditure account. Transaction costs are expensed as incurred. Current asset investments Current asset investments are cash balances thal have been paid into fixed term deposits of terms grealer than 45 days. 1.9 Cash and cash equivalents Cash and cash equivalents include cash in hand, deposits held at call with banks, other short-term liquid investments that are readily convertible to a known amount of cash and are subject to an insignifcant risk of change in value. 1.10 Financial instruments The charity has elected to apply the provisions of Section 11 'Basic Financial Instruments. and Section 12 '0ther Financial Instruments Issues, of FRS 102 to all of its financial instruments. The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Financial instruments are recognised in the charitys balance sheet when the charity becomes paty lo the Gontractual provisions of the instrument. Basic financial assets Basic financial assets, which include debtors and cash and bank balances, are initially measured at transaction price including transaction costs and are subsequently carried at amortised cost using the effective interest method unless the arrangement constitutes a financing transaction. where the transaction is measured at the present value of the future receipts discounted at a market rate of interest. Financial assets classified as re￿1vable wilh in one year are not amortised. A provision for the impaimient of trade debtors is established when there is objective eviden￿ that the charity will not be able to collect all amounts due according to the original terms of the receivables. 36

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 1 AGGounting policies (Continued) Basic financial liabilities Basic financial liabilities, including creditors are initially recognised at transaction price unless the arrangement constitules a financing transaction. where the debt instrument is measured at the present value of the future payments discounted at a market rate of interest. Financial liabilities classified as payable within one year are not amortised. Trade creditors are obligations to pay for goods or Se￿iceS that have been acquired in the ordinary course of operations from suppliers. Amounts payable are Glassified as current liabilities if payment is due within one year or less. If not, they are presented as non-current liabilities. Trade creditors are recognised initially at transaction price and subsequently measured at amortised Gost using the effective interest method. 1.11 Taxation The charity is considered to pass the tests set out in Paragraph 1 Schedule 6 of the Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes. Accordingly, the charity is potentially exempt from taxation in respect of income or capital gains received within categories covered by Chapter 3 Part 11 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act. 1992, to the extent that such income or gains are applied exclusively to charitable purposes. 1.12 Employee benefits The cost of any unused holiday entitlement is recognised in the period in which the employee's services are received. Termination benefits are recognised immediately as an expense when the charity is demonstrably committed to terminate the employmenl of an employee or to provide termination benefits. 1.13 Retirement benefits Payments to defined contribution retirement benefit schemes are charged as an expense as they fall due. 1.14 Leases Rentals payable under operating leases, induding any lease incentives received, are charged as an expense on a straight line basis over the term of the relevant lease. Rental income from operating leases is recognised on a straight line basis over the term of the lease. 2 Critical accounting estimates and judgements In the application of the charity's accounting policies, the trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the eslimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and fulure periods. Key sources of estimation uncertainty Legacies The charity includes (in its debtors) amounts due from legacies. where these have been notified prior to the year end. These are based on best infomiation received prior to complelion of the amounls and are only estimates made by solicitors which are subject to change. 37

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Unrestrided Restricted funds funds T(rtal Unrestrided Restricled funds funds 2024 2024 2024 2023 2023 2023 Donations and gfts Legaaes receivable 135,664 719.256 16.974 135,664 719.256 133,￿12 139.221 322.617 53,644 139,221 322.617 157,075 116,828 103.431 871.894 116.828 988,722 515.482 103.431 618.913 38

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 4 Chatltable actlvltles Nursing Care 2024 Nursing Care 2023 NorthwTts1a￿1 Care Tn￿1. Nws•MJ Care 70,679 64.014 Analysis by fund Restrided funds 70.679 64,014 Unrestrlcted Unrestrkled funds funds 2024 2023 857,062 126,631 788.623 123.931 983,693 912,554 6 Invesliiwits Unrestricted Unrnstrlcted funds funds 2024 2023 Flagstone inlefesl Bank inleresl recei¥atAe 2.423 21,654 4.065 1,673 24.077 5.738 7 Other Income Unrestricted Unrestrkned funds fundg 2024 2023 57.562 67.858 39

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 7 (Xher Inc(xne (Continued) Other income is made up of NHSEMospice UK income of £nl Q023. £7.118). W seNices of £53.f)46 (2023. £60.175) ar￿ surM incoff of £3.916 (2023. £5251 8 Raislng funds Unmtricted Unresttkted funds funds 2024 2023 Olher funthaising costs Staff costs DeFyecIatk￿ and Iny*Thnt 311.927 430.508 8,573 130,502 234,719 355.683 3,419 260,443 881.510 854.264 3.521 2.682 885.031 8￿.946 40

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Charilable activltkns Nuislng Care 2024 Famity Patient Suppon Trnnsport 2024 2024 Total 2024 Nursing Care 2023 Family Patienl Support Transport 2023 2023 Tolal 2023 Slaff costs Depreciation afKI Irrpainr•nl Cxhw charitable expen(Iture 260,475 %7 25,235 141,424 51 17,243 18.691 420.59) 1.018 54,440 214,392 391 22,997 100.801 109 9.472 15.452 330,645 500 41.361 11. 8.892 286,677 158,718 30,653 476,048 237.780 110.382 24.344 372.506 Share of costs (see rM>te 10) Share of govemanca costs (see n¢Ae 10) 166,753 9,500 43,501 7,250 217,504 74,180 6.000 36.170 9.693 120.043 6,000 462,930 202,219 37.903 703,052 317,%0 146,552 34,037 498.549 Anatysls by lund Unfestrided fwmls Restrlcled fundj 388,001 74,929 128,407 73,812 37.903 554,311 148.741 238,446 79,514 63,621 82.931 29,037 5,000 331.104 167.445 462,930 202,219 37,903 703,052 317,960 146.552 34,037 498.549 41

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 10 Supp(Ml costs 2024 Support rthe￿nCe costs costs 2023 aff costs Dewecial*)n Other suw)ort costs 227.29) 2.815 117.￿1 227,Nl 2.815 117.￿1 211.108 3.1 166.1 211,108 3.198 166,180 Kfjt fees 6.000 357.￿￿ 380.486 6.000 386,486 Fun(traising CharilaL4e advi￿$ 130.502 217.504 130.502 260.443 227.004 120.043 260,443 126.043 357.￿ 380. 6.000 386,486 11 Net m(Nement In funds 2024 2023 Nel nTh)ve￿ In fiKK15 Is slaled after d￿￿(￿e￿IlrNJ) 12,406 7.118 12 Audltorfs remunefatityi 2024 2023 14on4udft servkes Al other noTraudti seThices 13 Trustees expenses ¢N beneffts from thafity the year. 42

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 14 Employees The avwage mcKthty of erryknyees the year wa5: X124 Number 2023 Nwnbei Retsil. fvn(traslrMJ and a(kninistralNe staff Fan* support Nwsing slaff 23 21 53 47 EmploYTh￿t costs 2024 2023 983.080 77.840 17,468 813.200 69.849 14.387 Sodal security costs 1,078,388 897,436 is as f(41ows. 2024 Nwnb 2023 N￿nbel £70.00110 £80.000 15 Nei galnslllosses) on hwesl￿ts Unrestricted Unrestrithed funds funds 2024 2023 Gainsl(h)sses) on inveslments Gall￿{￿ss} on sale of inveslmerts 35.199 (18.206) (10.160) 42.845 (28.366) 16 Taxatlon The charity is ex• from tax on I￿oMe ar#J ffa￿9 sedion 505 of the Taxes Ad 1988 or secknn 252 of Taxalion of Chw9eat4e Ga￿￿ Ad 1992 lo the extent thal these we appkd lo its chalilatle ot4ects. 43

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 17 Intsnglble fixed assets Cost M I 2023 and 31 Marth 2024 7.050 AI 1 2023 and 31 March 2024 7.050 Carrylng anM)Unt At 31 March 2024 Al 31 March 2023 of tt*s software lo be 5 yew5, a￿1 as suth tt¥s is of wrn)rfisatM￿ pw the accountirMJ p￿cY 18 Tanglble fixed assets Totsl Cost A11W2023 36.314 39.915 31.902 7,717 70.553 31,583 22.750 161.519 79.215 Al 31 March 2024 76.L 39.619 102,136 22.750 240,734 Al I 2023 Deprecialion charged In the year 23.349 3,311 28.560 64.430 2.658 1,138 117,477 12.406 At 31 March 2024 30.449 67.088 129.883 ca￿yIng amount Al 31 March 2024 49.569 9.170 35,048 17,064 110,851 At 31 March 2023 12.%5 3.342 6.123 21.612 44.042 44

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 19 Fixed asset inveslments LSsted Cash In Cost Of valuatlon At 1 2023 419,007 33.743 35,199 (12.780) 29,149 1.972 448.156 35.715 35,199 (31.591) ValuatM)n dw (18,811) Al 31 March 2024 475,169 12.310 487,479 Canylng ￿nM￿nt At 31 March 2024 475.169 12,310 487.479 Al 31 Marth 2023 419.007 29.149 448,156 Fixed asset Investments revalued The cost Va￿ of the Isted ￿Nest￿￿ al 31 March 2024 was £476.195 Q023. £486,502) Llsled investments are Va￿ usirKJ maet vthations al 31 Maith 2024 The foll0v￿ng inveslrrwts accowrted than 5% of the tota dos•wJ mthl value al 31 Mwth 2024; - 71M Suslainable Balance C (È£G) £35,713 - ASI Ethical Corporate BoThJ P1 ￿ £35.741 - £dOTrT￿ ResponsitAe and Sustainable &d Qls B ll￿) £37.311 - Premier Miton RèsFX)nsth UK E(p#ty Class C ￿) £37.137 - Royal London Elhical Bond FurKI11 M £37.313 2024 2023 Amounts falling due ithin one year. Trade detAors Olher debtofs 87,468 17,674 165,768 45.705 8.433 75,131 270,910 129.269 21 Current asset Investnients 2024 2023 183.000 45

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 22 Credkn•: •Mints I￿11￿ (kn *hln ¢)n• y• 2024 2023 18, 76.709 59.049 4,770 144,￿2 24.879 11,399 3.911 %.032 303,499 142.886 2024 76.709 2024 2023 Currenl liabths 76.709 Defwred inc(Th al 1 2023 (6.fAg 76.709 (5.066) Resowces ¢kned in the ye D•fww•d •131 Mwth 2024 76.709 24 RedrThnl b•n•fft Th• dw9e lo fesped d defad contrknth sdwnes was £17.468 (2023 . £14.38n £4.770 Q023. £3,911) wwe payalle the the the yew WKI 46

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 ¢xwThJed 31 Ilwch 2024 {5.000) {64.014) (60.431) NHS Care Fan* W . CINN 64.014 60,431 70.679 (70.679) F¢yJThJalion (7 S￿) (2.0(M)) (15,1)￿) JG Pattern4 NVTrIL 2022 CtyrnrAr4ty Foundali 15.000 (5.C4YJ) Councl NEPACS (3.1W) (2.0fy)) Tn￿1 3.5Q) ￿,5￿)) BBC Ctrthken in No•J 32.474 8.625 (J2.333) 141 8.625 o.(th) Charitable Tntsl 250 41,479 1250) (41.479) 167 445 (167.445) 187.507 (148.741) 38.766 47

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 25 Restricted funds (Continued) Hexham Town Council- a grant to support the increasing demand for end of lrfe care and our holistic bereavement support to the wider family. NHS Palliative Care.. a grant towards our nursing care services. Wellsley Trust Community Foundation: a grant for children's services. For people aged between 4-18. Creating a safe, caring environment for families to share experiences. The families we support say thal grief is not about forgetting but about remembering. Prudhoe Town Council.. grant for end of life Gare and pre and posl bereavement services to local families in the Prudhoe area. JGW Patterson.. a grantto deliver holistic, clinical and emotional supportto patients and towardsthe salaries of the regislered nurses. NVHL 2022 Community Foundation Northumberland. A grant for pre and ty)st bereavement support for young people in West Northumberland County Council: grant towards a new vehicle. NEPACS.. a grant for children's bereavement support for 60 children to give them a better understanding of what has happened and how they feel. Offering family groups, after school clubs and bereavement workshops, e.g. film club, forest school, dance therapy. The D Oyly Carte Charitable Trust.. a grant for family support services. Core costs of pre and post bereavement sessions, events, and activities for young people. Albert Hunt Trust.. a grant towards our nursing care delivery and costs. Children In Need.. a grant towards the family support services. Benefact Trust: grant to SUPF)Ort children's pre and post bereavement support. February Foundation- grant towards salaries of our registered nurses providing end of life care. Catherine Cookson Charitable Trust.. grant for the cost of a laptop, unifom) and travel expenses for nursing staff. Ha1￿histle Town Council: a grant to support end of life care and pre and post bereavement services. Hospice UK.. grants towards counselling services and transport provision. 48

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 26 Designated funds The income funds of the tharity irKJude the fcAl0￿ryng deswated fwK15 thich have been sel aswje wt of 31 IA•wch 2024 t)orothy Mo(￿e Legacrf Retal and business strategy &rategc develownl (weviousty New services) Expansion of core se￿1 and supported infrastrudure Investment in Inco generation CaFMial spend . Propety aff InveSt￿￿rt 244,247 P44,24n 110.064 (110.064) 107.000 107.000 {107.OLKI) 280.000 280.000 20.000 20.000 120,000 140.000 22,000 22,000 P2 000) 125,000 125,000 (60,437) 70.000 45.437 35.000 70.000 110,000 35.000 354.311 (80.311) 274,IXIO (189.437) 550.437 635.000 SW in the incre￿ of seThice r8fefr, ilh thè a naw S￿•M to SUFVOrt this. Inveslment in Income generation Support the wo%¥th of our retad tearrL CaiMtsI spend . Property Inveslmenl in ow relad urwts. Staff inveslment 49

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 27 Anatysls of net a3￿ts betwn funds Unrestrlcted De81gnated Resirlcted funds funds funds 2024 2024 2024 Totsl Unrestdcted Deslgnated Restslcted funds funds funds 2023 2023 2023 Totsl 2024 2023 F￿K1 bnces al 31 Mafth 2024 are rewesented T￿Ible assets Inveslments Currant assetslolabilbes) 110,851 487.479 713,133 110.851 487.479 38,766 1.386.899 44.042 448.156 639.536 44,042 448.156 913.536 274,000 1,311,463 38.766 1,985.229 1.131.734 274.000 1.405.734 50

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 2024 2023 Wttmn one year Between two and fve yea In over fve yeafs 106.237 305.9% 43,003 80.585 211.201 94,000 455.236 385.786 29 Related party transaciM)ns 2024 2023 219.686 155,249 Tran&iCtions ￿th relaied part Ihe year the chaiity ￿tered wrto the ith related pwties: £3,618). A Galbraith. Tr￿18• fec4ived nea9e of £1.019 in respect of thi￿9. 30 Cash generated from opefatk>ns 2024 2023 SwFkn for the year 579,495 285.216 A￿sIments for. Inveslmenl incoffe tRGoad In slalemefrt of finaJKial a(iiit (Gainyloss ￿ (Ssposal of InveStr￿[￿ Fair vthe gains a￿1 losses ￿ wwesti P4.07n (7.646) (35,199) 12.406 (5.738) 10.160 18.206 7,118 Moverrents In vthing caF*4: (Increaseydecrease in debto Inuease in creth(x5 Inuease kn deferred trKome (141.641) ,569 70.044 33.￿)5 35,176 1.599 Cash ge￿rated from 543.951 385.642 51

Tynedale Hospice At Home NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 31 Analysis of changes in net funds The charity had no debt during the year. 52

TYNEDALE HQSPICE ATHQME For further information please contact: Tynedale Hospice crt Home l Legion House Beaufront Park Anick Road Hexham NE46 4TU www.tynedalehospice.com 01434 600 388 admin@tynedalehospice.com Charity Number: 1034170 Compony Number: 02870776