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TYNEDALE HQSPICE AT HQME Tynedale Hospice at Home Trustees Annual Report 2022 Charity Number: 1034170, Company Number.. 02870776

Tynedale Hospice at Home Contents Trustees. Report 1to23 Reltsrence antl Administrative Details 24 Independent Auditors, Report 25to27 Sialemenl of Financial ActNities 28 Stalernent of Financial Activities 29 Balance Sheet 30 ststement of Cash Flows 31 Notes (o the Financial Statements 32to52

Trustees AnnuaL Report 2022 TYNEDALE HQSPICE AT HQME The trustees, who act as directors for the purposes of company law, are pleased to present their annual report together with the audited financial statements for the year ended 31 March 2022. The financial statements have been prepared in accordance with Accounting and Reporting by Charities- Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting standard applicable in the UK and Republic of Ireland {FRS 1021, the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Accounting Practice. OBJECTIVE AND AcfiviTIES Tynedale Hospice at Home's {THH) objective is'the relief of sickness, in particular end of life care and associated services in Tynedale, West Northumberland and Ponteland" Our vision- Tynedale Hospice at Home will ensure that everyone in our community has access to the resources and care they need to reduce the distress caused by life-limiting illnesses or sudden death. Our services- will be maintained at an outstanding level and funded by a combination of community support and statutory funding. Our mission- Easing the end-of-life journey for people in our community.

Trustees Annual Report 2022 TYNEDALE HQSPICE AT HQME MAIN ACTIVITIES Nursing Care OLJr nursing team is available to all patients over 18 who are registered with GPS in West Northumberland and who are on the palliative care register. We provide care in patients. own homes including residential care homes. Our nursing care team is made up of 15 registered nurses and 5 hospice support workers, who are overseen by a Deputy Head of Care and Head of Care. To identify needs in the Community we work closely with the GP Practices. Community NHS Nursing teams and other providers within the area. Referrals are received from these healthcare professionals but also direct from individuals requiring support or their familiesltarers to ensure equity of provision. Familysupport The Family Support Team IFSTI provides support, following a diagnosis of a life-limiting illne55, or death of a loved one. We aim to help those left behind to cope and adapt in their new situation through an active listening service as opposed to formal counselling. but comply with the $3me guidelines, policies and safeguarding. The service provides pre and post bereavement support to adults and children who are a resident in West Northumberland and registered with a GP in our area. Referra15 can be made via the GP, community nurses, THH nurses. Macmillan services, living well co- ordinator5 and mental health practitioners. Individuals may also self-refer. The team consists of three practitioners. two of whom are qualified to support children and families, and 17 trained volunteers.

Trustees Annual Report 2022 TYNEDALE HQSPICE AT HQME MAIN ACTIVITIES {CONTINUED) Transport Our transport team provides a door-to-door seiCe taking patients from their home to appointments, which for some people in rural areas can often be difficult due to the distance to treatment centres. The transport service is managed by the Transport co-ordinator and operated by a team of volunteer drivers, who use their own vehicle5 to drive clients to hospital appointments for treatment to address their life-limiting condition, which can include consultations, sc3r15, radiotherapy and chemotherapy. Public Benefit The trustees have followed Charity Commission Guidance on public benefit as stated in the Charities Act 2011 and believe that the objectives and activities described throughout this report demonstrate this compliance. PARTNERSHIP WORKING A zoom presentation was developed on Grief and Loss and delivered in November, in partnership with the Northumberland Recovery College. The session was evaluated positivelyi and the College will maintain links with THH. We provided a se55ion with teachers from a local school who had two bereaved children in their classes. A Family Support Coordinator provided practical advice and a support session for the teachers to help them address some of the problems the children presented with. The team secured funding from Children in Need this year which will enable the team to provide and update resources in our "Rainbow Room" used for child and family sessions, as well as funding one practitioner for children's bereavement support.

Trustees Annual Report 2022 TYNEDALE HQSPICE ATHQME ACHIEVEMENTS Our three-year strategic plan12019-20221 ended in March 2022 and was developed to progress the hospice to towards Its vision= 'Tynedale H05pice at Home will ensure that everyone in our community has access to the resources and care they need to reduce the distress caused by life limiting illness and sudden death. Our service5 will be maintained at an outstanding level andfunded by a combin£7tion of community support and 5tatutoryfunding The strategic plan identified goals, objectives and milestones from April 2019 until March 2022. The plan was developed through consultation with staff. volunteers, stakeholders and partners who contributed to goals and objectives that were approved by Trustees. It was separated into four key areas.. People at our core.- patients, clients, supporter5 and staff. Outstanding services.. provide an outstanding experience in all that we do. Provide more support to more people- provide the most holistic service possible. Grow our reputation= ensure everyone in our community knows who we are and what we do. The plan was delivered successfully achieving increases in beneficiaries supported, increased income and improved quality of services, evidenced by the return of the "Friends and Family Test" feedback forms.

Trustees Annual Report 2022 TYNEDALE HQSPICE AT HQME DURING THE LAST 12 MONTHS THE HOSPICE HAS BEEN SUCCESSFUL IN DELIVERING KEY ELEMENTS OF ITS STRATEGY: Care Services Recruited a new Head of Care, alongside a Hospice Support Worker and 6 Registered Nurses, one of whom is on contracted hours. Underwent an Interim Monitoring Assessment by the CQC in June 2022, resulting in the Engagement Officer being satisfied that THH was operating effectively. Expanded our referral pathways to enable individuals to self-refer. Introduction of referrals at weekends. Provision of "twilight shifts" which provide support to patients after the completion of the Community NHS shifts at 5pm and enable patients to be comfortable at night, thus replacing the patient's need for overnight care. Wider communication with Community Nursing teams, Gps. Specialist Nurses. secondary care and social care in the locality raising the profile of THH to embed referral pathways. Increased use of digitisation by the Nursing team. Seamless provision of care throughout the COVID-19 pandemit. Opened two Bereavement Support cafés, in Hexham and Prudhoe. Income generation FundraisinE pfoErammes were succe55fully delivered including the return of many challenge and community events to exceed income expectations. £97,000 grant funding was secured over three years from Children in Need to support Family Support Services from 2022123. Shops re-opened in April 2021 following a third national lockdown and have exceeded income expectations for 2021122. A fifth shop was opened, selling pre-loved furniture and homewares on the outskirt5 of Hexham, Northumberland. Further investment was made in THH'S digital fundraising activity to increase efficiencies and maximise donor engagement. To reflect the increasing importance of data analysis, a Systems Adrninistrator wa5 recruited to ensure maximisation of our CRM system. Restructure of the Retail Management Team took place, due to increased pressure, as a result of opening another store.

Trustees Annual Report 2022 TYNEDALE HQSPICE ATHQME Good governance Trustees and the Executive Management Team were buoyed by the recruitment of 3 new Trustees who came from varied backgrounds and have added significant depth in experience and skills to the existing group of Trustees. The Board and Committees continued to meet. remotely via video conferencing and in person to receive reports from the Executive Team, ensuring the hospice continued to operate effectively throughout the period. THH'S compliance with regulation/legislation governing its activities is kept under review by the Committees on a rolling basis. Staff ing and volunteering The Head of Care resigned in August 2021. Two Deputy Heads of Care and the CEO covered the position until a replacement was recruited in February 2022. THH introduced a wellbeing strategy and inaugurated a staff wellbeing group. involving staff, who represent each department within THH_ A staff survey was conducted at the end of 2021. Three volunteers received the High Sherriff of Northumberland Award in 2021122. During the year. THH was supported by 230 volunteers, across all of our Services and activities, after successful recruitment drives increased our complement by 47. Volunteer5 provided over 22,000 hours of support during the year.

Trustees Annual Report 2022 TYNEDALE HQSPICE AT HQME PERFORMANCE OF CARE SERVICES Nursing As lockdowns for COVID-19 ended the nursing team continued to provide the highest quality of care to patients, as it had throughout the pandemic. The team ensures the utmost safety of all of patients by using the requisite Personal Protective Equipment every time caie 15 provided. 2021122 2020/21 New patient referrals 144 153 Hours of care provision 2,861 2,068 Deaths at home 42% 58% Above with nurse present 26% 33% Recommendations 40 41 Episodes of care provided 410 Not available The table shows reAerro15 at 95% of the levels of the previous yeor but the hours of care provided increosed. This is due to potients being referred to THH eorlier ond enabling the teom to carefor patients longer at the end of their lives. The toble shows that the service received a significant number of 'recommendutions" evidencing the hi9h-quolity care provided by the Nursing teom ond that we were able to provide over 400 episodes ol core. during day ond night.

Trustees AnnuaL Report 202 2 TYNEDALE HQSPICE AT HQME Development5 in the service New systems have been implemented to capture the number of 5hift5 provided for patients rather than hours which will help produce a clearer picture of care provided in coming years. We have promoted the services provided by THH by visiting healthcare professionals to embed the referral pathways into the different services and encourage earlier referrals. We continue to encourage twilight shifts for those who decline overnight care. New patients referred at weekends are now being accepted with systems in place to manage risks for staff and patients. Staff recruitment and retention over the last year has been problematic in many healthcare settings. Earlier in the year we held an open day inviting anyone with an interest in THH to come and gain insight into hospice work. This generated some interest and over the last yeai we have recruited a further 6 Registered Nurses IRNI and l Hospice Support Worker IHSWI to the nursing team, although some of these were offset by other staff resignation5. We appointed a new Head of Care in February 2022 who is the Registered Manager with CQC. Prior to her appointment the CEO and Deputy Head of Care - Nursing, maintained regular communication with the CQC Engagement Officer who was satisfied with the quality of care. With the increasing number of staff, further governance systems have been implemented to facilitate the m3intenance of high-quality care. These include.. additional end of life training for all nurses a buddy shift document which must be completed during the probationary period before any unsupervised care is given greater use of tablets incorporating policies. SOPS and patient handover documents computerised referrals. to improve communication between care co-ordinators and nurses.

Trustees Annual Report 2022 TYNEDALE HQSPICE AT HQME TRANSPORT SERVICES At the beginning of the pandemic the number of appointments dropped significantly with fewer requests for drive5. This year has seen us return to normality and we have experienced a steady increase in the number of appointments and new referrals. Developments in the service Introduction of drives at weekends Improved communication with the Community NHS teams. Increasing number of referrals from a wider range of professiona15 who are now aware of the service Increased flexibility of provision. due to an increase in urgent requests, apparent since COVIDI9. 2021122 2020121 New referrals 56 17 Return journeys 318 224 Miles covered 16,126 8,795 Volunteers 18 13 Hours 922 408 io

Trustees Annual Report 2022 TYNEDALE HQSPICE AT HQME FAMILY SUPPORT TEAM Despite the challenges COVID-19 posed for the service, staff and volunteers were able to provide Sltpport sessions via telephone and video platforms. As restrictions have lifted we have been able to introduce more face-to-face support in line with government guidelines. The new Head of Care has had a positive impact on the support we provide, enabling the team to develop the service and create new networks. This ha5 raised the service's profile. and enabled us to respond to the changing need5 of the local population. 2021122 2020/21 Adult referrals 71 63 Child referrals 49 29 Client Contact house 1,055 1,102 li

Trustees AnnuaL Report 2022 TYNEDALE HQSPICE AT HQME Developments in the service Two Bereavement cafes opened - one in Hexham and one in Prudhoe. The purpose of the cafés is to provide a safe, welcoming environment for those people who have been bereaved, either recently or some time ago. Anyone can attend the cafés regardless of whether a person has previously benefitted from THH'S services. Attendee5 can have a cup of tea or coffee and are able to speak with other5 who have had similar experiences to their own. The service is free of charge and a steady number of clients have attended. The cafes also act as a bridge to other activities and friendships as well as an opportunity to move away from I to I support. This allow5 the client to still feel supported and not cast adrift once individual sessions are ended. Clients from the cafés have formed strong friendships, eg. a Eroup of women meeting for coffee and lunch regularly, whilst two of the male clients meet for breakfast once a week. One of our male clients attended the Christmas Day lunch at the Community Centre as he did not want to choose between his two daughters as to who to spend the day with. Research h35 shown that the surviving spouse can experience intense feelings of loneliness and find it difficult to go out and forge new friendships and this has a negative impact on their mental health. The cafés can help individuals to re-integrate into social groups again. Adult Support GroL)P A group took place for the first time since COVID-19 lockdowns were initiated. These groups have a similar aim to the bereavement cafes. but in smaller numbers 6-8 clients per group. They are intended to address the isolation of grief, bringing people together who have shared experiences. The groups run on a weekly basis for 6 weeks and there is a thematic programme, with the content mainly driven by the participants themselves. Creative Memories Group This group has continued throughout COVID-19 over zoom with a small core of participants. This Eroup will develop further during the coming year, by expanding the range of artivities to appeal to a wider audience. Forest school for children Families were invited to take part in weekly activities over a four week period. The activities take place in a designated area in a local wood arbd the aim 15 to bring children and their families together to reduce the feeling of isolation in their grief. The forest school helps to build confidence and resilience in the children. Our experience and research show that bereavement can shatter self-esteem in young land old) people so any activity to help to create personal connections. find a voice and share their Stories is hugely beneficial. Feedback from parents following this event has been very positive. which has led to plan5 for similar artivities for adults. 12

Trustees Annual Report 2022 TYNEDALE HQSPICE AT HQME COPING WITH GRIEF DURING THE PANDEMIC- Case Studv Haydon Bridge school girl given vital support by Tynedale Hospice at Home after the death of 3 family members within days of each other during the pandemic. 'Working with Family Support Practitioner Emma Andrews, Darcy. her mother and close family friend Margaret made a "Darcy First Aid kit" with everyone writing down ideas of what helps when you are struggling from running up a hill and screaming to sharing, talking and cooking. Darcy also made a memory box which she treasures., The death of three family members within days of each other in the pandemic was devastating for 11- year old Darcy Skene 'Darcy is much more confident no, say her teachers, and has "found her voice.. She will ask questions and answer, even when she's not sure of the answer. which 15 hugely signif icant. "The support from Tynedale Hospice at Home gave us our daughter back," said Mum Alison,"and we could not be more proud of Darcy and what she has achieved. She is a star."

Trustees Annual Report 2022 TYNEDALE HQSPICE AT HQME INCOME GENERATION Fundraising and Publicitv 2021122 Saw the return of many events, established prior to COVID-19 lockdowns, including challenge and community-led events. We continue to maintain 3 high profile in the community with strong PR and social media coverage. Evidence of this has been via the up take in many challenge events and fundraising activity1ed by THH. The team still had to operate within new COVID-19 regulations/protocols to deliver some fundraising activity. Our annual Light up a Life campaign was live streamed to ensure we could maximi5e community engagement and participation. A re-designed online dedication page complemented the virtual service, further adding to developments of our digital giving offer. We engaged in a partnership with Team Marvel to improve our website and digital giving. This included a.. website upgrade to ensure our IT infrastructure can support growing digital fundraising search engine optimisation ISEOI campaign to increase our online presence and drive traffic to our website. We recruited a Digital Fundraiser role to increase opportunitie5 for digital giving, maximise social media engagement and further increase efficiencies. We continue to maintain excellent corporate partnerships with sponsorships in place for Clarty 8airns. Great North Run, Annual Raffle, Light up a Life and a Will Writing Service during 2021122. A vacant Community Fundraiser post was re-titled to a Fundraising and Events Officer position to further develop our hospice-led and community income streams. An appointment was made to this post in March 2022. The team supported the inauguration of a furniture shop including management of PR, volunteer recruitment, securing £12,000 in capital funding and support in-kind via discounted goods and services. 14

Trustees Annual Report 2022 TYNEDALE HQSPICE AT HQME Income generation statistics 2021/22 Income- Total £ -JJiJ 2018119 2019120 2020121 2011121 Sranl iffl<<im Income 2021122 Granl • Retail • Fvrxlrat5iTh 15

Trustees Annual Report 2022 TYNEDALE HQSPICE AT HQME Fundraising The charity is required to report how it deals with fundraising from the public. The charity does not use a professional fundraiser or commercial participator to raise fund5. Any monies raised direct from the public follow5 all guidelines set out by the Charity Commission and UK law in every respect. We respect the privacy and contact preferences of all public donors. Public Benef it The trustees confirm that they have complied with the requirements of section 17 of the Charities Act 2011 to have due regard to the public benefit guidance published by the Charity Commission for England and Wales. Retail The shops re-opened in April 2021, following a third national lockdown due to COVID-19. Retail has performed well after this closure period. continuing to grow whilst developing, reviewing and implementing COVID-19 secure procedures and proce55e5. Each shop has exceeded budget expectations, including our Pfudhoe shop which saw its first full year of trading since it opened. Following approval from the Board to expand our range of shops, in October 2021 we opened a new furniture and homewares shop on Bridge End Industri31 Estate, Hexham. We recruited a Furniture Shop Manager, Retail Supervisor and team of volunteers to support the new operation. New procedure5 and retail practices have been implemented including a collection and delivery service Ivia a third party). The f irst 6 months has been a great 5vccess for Tynedale Hospice Furniture at Home,. Our e-commerce operation was moved to this new premises to maximise online sales and ensure effective operating procedures. Following a flexible working request by the Retail Operations Manager. the retail team have had a small re-organisation which has included the appointment of a part-time Retail Supervisor and additional responsibilities given to the Deputy Retail Operations Manager (previously Retail Support Manager). Central Support The Central Support team has continued its work on streamlining and improving processes to maximise the efficiency of the department. Various contracts have been reviewed throughout the year to ensure value for money and that they continue to meet the needs of the organisotion. Additionally, the team improved iriternal policies and procedures which ensured strengthened controls. 16

Trustees AnnuaL Report 2022 TYNEDALE HQSPICE AT HQME STAFFING Wellbein8 Strategy A staff wellbeing strategy was implemented during the year to recognise the duty of care that THH has toward5 It5 employees. The strategy's purpose is to "create an environment which allows all employees to flourish and achieve their full potential for the benefit of themselves. the organisation and our beneficiaries. The strategy makes Commitments in 7 areas- l. Promotes positive physical and mental health 2. Enable5 good, safe working practices 3. Is values-led 4. Fosters collaboration and positive social interartion 5. Facilitates personal growth and creativity 6. Offers advice and resources to enable positive Ilfestyle choices 7. Strives to support employees to enjoy financial wellbeing. As a result of the strategy a number of initiatives have been implemented within THH, eg. training to promote positive mental health at work, access to mindfulness training, ongoing personal development budgets for all staff. 17

Trustees Annual Report 2022 TYNEDALE HQSPICE AT HQME Staff Survey The staff survey. completed by approximately 60% of employees. at the end of 2021 identified verv positive feedback on experiences working for THH with over 90% of respondents statin& for ex3mple= THH is clear about its vision, mission and values I feel inspired to do my best I believe I have the knowledge. ski115 and potential for personal development within my role I would recommend THH a5 a good place to work l am proud to work for THH. PLANS FOR THE FUTURE Following the last strategic plan ending in March 2022 and there still being a level of uncertainty at the beginning of the year as a result of COVID-19 the Trustees opted for a year of consolidation as we consider how we deliver our services over the next strategic period. There were two services set out in the 2019-2022 strategic plan which were not achieved- Dementia Services and Complementary Therapies. It was thought prudent to delay the implementation of these due to the COVID-19 lockdowns. These services wi15 be revisited during the financial year 2022-23. 18

Trustees Annual Report 2022 TYNEDALE HQSPICE AT HQME FINANCIAL REVIEW THH has had another positive year seeing an increase in income to £1.3m12021- £1.Oml and an overall surplus of £174k12021- £86kl. The surplus was generated as a result of-. accessing government funds at the start of the financial year. periodic funding from NHSE to hospices in recognition of the support hospices provided to the core NHS services during waves of COVID-19 infections. two unexpected leBacies totalling £97k. underspending as a result of excellent financial controls and vacancies across THH. amounts of £158k received from our insurers to indemnify THH for retail income10st during COVID-19 lockdown5. In the last 4 years we have made significant progress Wlth our retail operation. Retail income has grown rapidly and it now accounts for half our overall income. Shops reopened in April 2021 when national restrictions were lifted and non-essential retail could trade. Our shops perform exceptionally well and we continue to monitor and analyse income and make improvements. During 2020121 THH received less than IO% of its income from the NHS, which is not guaranteed and is negotiated annually. The TrSteeS recognise more reliable and secure income streams are needed to ensure its services can be delivered to the local community. The expansion of our retail operations and increased focus on digital fundraising are strategic attion5 to address this. We are extremely grateful to our community who continue to support the work of THH. This ha5 been evident in donor engagement in 2021122 despite the re-scheduledlroll over of mèny popular events and activities. We received three legacies totalling over £IOO,000 accounting for the positive budget variance in philanthropic income. Following a repeat grant application to Children in Need, we were successful in being awarded £97,000 grant funding for 2022123, split over three years to contribute to our ongoing Family Support work with children and young people. We continue to receive 5UPPOrt from Trusts and Foundations regionally and nationally to support our work. This included £12,000 of capital funding to support the refurbishment and development of the new furniture shop. Due to the p051tive results from the last two years the charity is in a strong position and the board made the decision in invest £400k via a third party broker. 19

Trustees Annual Report 2022 TYNEDALE HQSPICE AT HQME Going concern After making appropriate enquiries, the Trustees have a reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the going concern basis in Preparing the financial statements. Further details regarding the adoption of the going concern basis can be found in the Accounting Policies. Reserves policy The Board of Trustees has considered the financial position of the charity. It recognises that it is critically dependent on the support of the local community. The Trustees regularly review the financial risk5 of the charity to ensure there are sufficient reserves to meet any risks that rnay occur. The Trustees consider the key risks to the financial stability of the charity to be a significant reduction of income. The Trustees consider the minimum level of free reserve5 to be 3 months, of operational costs and to ensure continuity of service, at least 6 months, operational costs should be maintained. At the 31 March 2022, free reserves of £365,354 were held which 15 32.8% of plonned operational costs. Return In¥eslment E4( fl(V El i fo.. POlg119 b)2inJ From the charts ubove it can be seen that the -return on investment-from the two income generoting deprtMentS is good in spite of the impoct of Covid-19. Reserves continue to increase, thonks to the work of oll departments in muximising income ond controlling expenditure, which can be seen in thefinol chart. 20

Trustees Annual Report 2022 TYNEDALE HQSPICE ATHQME Constitution Tynedale Hospice at Home is a company limited by guarantee. and a registered charity governed by its Memorandum and Articles of Assoclation dated 10th November 1993 and amended by special resolution dated in November 2021. In the event of the company being wound up members are required to contribute an amount not exceeding £1. Method of appointment or election of trustees The directors of the company are also charity trustees for the purposes of charity law, and under the company's Articles are known as members of the Management Committee, andlor the Board of Trustees. Under the requirements of the Memorandurn and Article5 of Association, the members of the Management Committee are elected to serve for a period of three year5 after which they must be re- elected at the next Annual General Meeting. The Management Committee membership comprises a mix of traditional business. professional and medical skills. Organisational structure and decision making The Board of Trustees meets bi-monthly and is responsible for governance and oversight of charity operations. There are four committees with clear terms of reference and delegated powers.. Care Finance Community Governance The Chief Executive Officer andlor relevant Head of Department attend all meetings and are responsible for ensuring that decisions made by the Board and Committees are carried out. 21

Trustees Annual Report 2022 TYNEDALE HQSPICE AT HQME POLICIES ADOPTED FOR THE INDUCTION AND TRAINING OF TRUSTEES A recruitment proces5 commenced in February 2021 for three new Trustees. who were elected to the 8oard in May 2021. Induction and training were updated from the last recfultment drive, which included a copy of the THH service user guide together with the Statement of Purpose and set of the latest published accounts. New trustees were invited to attend 3 series of induction meetings, led bv the Chair of the MènèEement Committee. The meetings delivered operational Information via presentations by senior staff and the Chief Executive Officer. Further guidance was provided by various documents published by the Charity Commission and Trustee training provided by Hempsons Solicitors. Risk management The Trustees review a strategic register of the main risks which the charity faces, maintained by the CEO. The risk register is regularly reviewed in meetings between the CEO and Department Heads, Committees and at 8oard level. The charity purchased, as it is within its remit through powers granteoj by the Charitv Act, insurance for the Board of Trustees and employees during the year. This intluded an amount to indemnify them against liabilities arising in the course of the performance of their duties provided the liability does not arise from fraud, wrong doing or wilful neglect or default on the part of the Board of Trustees and employees. Statement of Trustee's responsibilities The Trustees (who are also the directors of the charity for the purposes of company lawl are responsible tor preparing the Trustees, report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards Iunited Kingdom Generally Accepted Accounting Practice). 22

Company law requires the Tru5tee5 to prepare financial statements for each financial year. Under company law, the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charity and of its incoming resources and application of resources, including its income and expenditure, for that period. In preparing these financial statements, the Trustees are required to.. select suitable accounting policies and then apply them consistently,- observe the methods and principles of the Charities SORP IFRS 1021,. make judgments and accounting estimate5 that are reasonable and prudent,. state whether applicable UK Accounting Standards {FRS 1021 have been followed, subject to any material departures disclosed and explained in the financial statements; PfepJre the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in business. The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the charity's transactions and disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statefflents comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Di5cIosiire of information to auditors Each of the persons who are Trustees at the time when thi5 Trustees, report is approved ha5 confirmed that.. so far as that Trustee is aware. there is no relevant audit information of which the charity's auditors are unaware, and that Trustee has taken all the steps that ought to have been taken as a Trustee in order to be aware of any relevant audit information and to establish that the charity'5 auditors are aware of that information. Reappointment of Auditor During the year Azets Audit Services Limited, trading as Azets Audit Services, were appointed auditor to the company replacing Armstrong Watson Audit Limited. In accordance with section 485 of the Companies Act 2006, a resolution for the re-appointment of Azets Audit Services as auditor5 of the charity is to be proposed at the forthcoming Annual General Meeting. repirt was approved by the trustees of the charity on and signed on its behalf by- Harrison Trustee 23

Tynedale Hospice at Home Reference and Administrative Details Trustees K Fadden Dr L Carne {apnIed 25 May 2021) J J Harrison G Benjamin lappoinled 25 May 2021) A Galbfaith Prof J Shucksmith A M Francis Iresigned 23 November 20211 MGUrwn Dr B L Herdan (appointed 25 May 20211 P J Johnston G Jones S E Miller ECHog9 Règlstérèd Offl¢e 1 Legion House Beaulronl Busine$5 Park Anick Road Hexham Northumberfand NE46 4TU The charity is incorporaled in England atKI Wales. Company Registration Number 02870776 Charity Registration Number 1034170 Bankèrs Barclays Bank plc Hexham Prieslpopple Hexham NE46 1PE CAF Bank Limited Head Office Kings Hill West Malling Kent ME19 4TA Auditor Azets Audit Services Bulman House Regent Centre G05forlh Newcastle upon Te NE3 3LS Investmènt broker AYP Financial Planning Ltd 2b Tanners Yard Hexham Northumberland NE46 3NL 24

Tynedale Hospice at Home Independent Auditor's Report to the Members of Tynedale Hospice at Home Opinlon We have audited the financial stalements of Tynedale Hospice at Home {the 'charily'l for the year ended 31 March 2022, which comprise the Slalement ol Financial Aclivilies. Balance Sheet, Slalement of Cash Flows, and Notes to the Financial Statements, including a summary of 5igntficanl accounting policies. The financial reporting framework that has been applied in their preparation is United Kingdom Accounting St8ndar(Js. comprising Chartties SORP FRS 102 'The Financial Reporting Standard applicable in the UK and Republic of Irelan(I' and applicable law Iunited Krngdom Generally Accepted Accounting Practice). In our opinion the linancial statements.. give a true and fair vièw ol thè statè of the ¢hariVs affairs as 8131 March 2022 and of its incoming resources and application ol sOurces, including its income arKI expenditure for the year then ended.. have been propedy prepared in accordan with United Kingdom Generally Accepted Accounting Practice- and have been prepared in accordance with the requirements of the Cofflpanie3 Act 2006. Basis for opinion We conducted our audit in accorifance lnlemakn.onal Standards on AsJditing IUKI IISA5 IUKII and applicable law. Our responsibilrties under those sland8rds are further described in the auditor responsibilities for the audil ol Ihe finanual statemènts section of our report. We are independent of the charity in accordance with the elhical requirements that are relevant to our audit of the financial stalerrents in the UK, including the FRC'S Ethical Standard, and the provisions available for small enlilies. in the circumstances sel out in note to the financial statements, and we have fulfilled our other ethical responsibilibes in accordance with these requiremenis. We believe that the audit evidenGe we have obtained is Sufficient and appropriate to provKJe a basis for our opinion. Concluslons relatlng to going concern In auditing the financial statements. we have concluded that the trustees use of the going concern basis of accounting in the preparats.on ol the financi81 stslements is appropriate. Based on the work we have performed. we have not identified any malelial uncertainties relating to events or conditions that, individually or collects'vely, may casl significant doubt on the charily's ability lo continue as a going concern for a period of at least e1ve months from when the financial slalemenls were aulhorised for issue. Our responsibilities and the responsibilities of the tnjsiees th SpeCt lo going concern are described in the relevant sections of this report. Other information Thè trLJSteès are responsible for the other inforrnation. The other infomiation ¢ompri5&s the information Includ in the annual report. other than the financial slalemenis and our auditor's report thereon. Our opinion on the firTrancial statements doe5 llot cover the other information and, except lo the extent othemise expliciuy stated in our repixt. we do not express any form of assurance conclusion Ihereon. In conne¢lion with our audit of the financial ststements, our responsibility is to read the other information and. in doing so, ¢onsider whether the other information is materially inconsistent with the rinancial statements or our knowledge obtained in the audit or otherwise appears lo be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to detemiine whether the is a material Misststement in the financial statements or a material misstatement of Ihe other information. 11, based on the Work we have performed, we conclude that there is a material misstatement of this othei inlormation. we are reqllid to report that fact. 25

Tynedale Hospice at Home Independent Auditor's Report to the Members of Tynedale Hospice at Home We have nothing to report in this regard_ Opinlon on other mattèrs pr•scrlbed by the Companies Act 2006 In our opinion. base4J on the Wofk Undertaken in the course of the audit-. the infom)ation given in the Trustees. Report for the financial year for which the financial Slalements are prepared is consistent with Ihe linanoal statements.. the Trustees. Report has been prepared in accordance wth applicable legal requirements. Matt8rs on whl¢h we are requlred to report by exception In the light of our knOedge and understanding of the charity and its environment obtained in the course ol the audit. we have not identifd material misslatements in Ihe Tru51ees' Report. We have nothing to report in respect of Ihtr folk)wing matters where the Companies Act 2006 requires us to report to you il. in our opinion". adequate accounting records have nol been kepl, or retums adequate for our audit have not been received from branches not visited by us.. or the financial stalemenis are not in a9reèment wilh the accounting records and returns., or c8rtain disGlosures ol trustees remuneration specified by law are not made," or we have not ceiVed all the information and 8xplanatK)ns we require for our audit. Responsibilities of trustees As explained more fully in the Statement of Trustees, Responsibilitie5 (set out on page 22 and 231. the trustees are responsible for the pparatiOn ol the financial stslements and for being satisfied that they give a true and fair view, and for such intèmal ¢ontrol as the Iruslees determine is necessary lo enable the preparatson ol financial stalements that afe Iree from material fflisstalement, whether due lo fraud or error. In preparing the financial statements. the trvstees are responsible lor assessing the chaiity's ability lo conlinL+e as a going concern, disclosing. as appli¢abl&. mallers related to going concern and using the going concern basis of accounting unless the trustees either intend lo liquidate ihe charity or lo ¢&ase operations. or have no realistic allemative but to do so. Auditor responsibilities for the audit of thè financial statements Our objectives are to obtain reasonable assuran about whether the financial statements as a whole are free from material misstatement, whether ¢Juè to fraud or error. and to issue an auditor's report that ir)clLtdes our opinion. Reasonable assurance is a high level ol assurance. but is not a guarantee that an audit conducted in accordance with ISAS IUKI wll always detect a material misstatement when it exists. Misstatements can artse from fraud or èrror and are cor)sideTed material rf, individually or in the aggregate, they could reasonably be expected to influence the economic decisions ol users taken on the basis of these finanaal statements. Irregularities, including fraud. are instances of non-compliance th laws and regulations. We design procedures in line with OUT responsibilities, ouuined above, to detect material misstatements in respect irregularities. including fraud. The extent to which our procedure5 are capable of detecting irregularities. including fraud is detaid below= 26

Tynedale Hospice at Home Independent Auditor's Report to the Members of Tynedale Hospice at Home Enquiries wilh management atrM)ut any known or sust>&¢ted instances of non-compliance tsAth taws and regulations and fraLtd', Revlewing boar(1 minutes.. Challenging a5sumplion5 and judgements made by management in their significant accounting estimates.. and Auditing the risk of management Override of controls. induding through tesknng joumal entries and other adjuslrnenls for approprialeness. Because of the field in which the dient operates, we idenblied the followTng are85 as those most likely lo have a fnalerial impact on the financial statements-. Health and Safety.. employment laws., compliance wilh the Care Quality Commission." and compliance wilh ihe UK Companies Act and Charities Act. Owing to the inherent limitats.ons of an audrt. there is an unavoidable risk that some material misstalements in ihe financial siatements may fiot be delecled. even Ihough the audit is properly planned and performed in accordan {h ISAS IUKI_ For instance, the further removed non-compliance is from the event and iransac(ions reflected in the financial stslements. the less likely the auditor is lo become aware of it or to recognise the non-compliance. A further description of our responsibilrties is available on the Financial Reporting Council's website at.. www.frc.org.ukJauditorsresponsibilities. This desCriptn forms part of our auditor's pOrt. Use of our report This report is made solely to the charrtable cornpanys trustees. as a body, in accotdance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charity's trustees those matter5 we are required lo slate to them In an 8uditor's report and lor no other purpose. To the lullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and ils trustees as a body, for our audit work, for this rep)rt, or for the opinK)ns we have fomied. Simon Brown BA ACA OChA (Senior Slatutory Auditor} For and on behalf of Azels Audit SeNces Chartered Accovntanls Statutory Auditor Bulman Housè Regent Centre Gosforth Newcastle upon Tyne NE3 3LS Dale.. Azets Audit Semces is 8 tradirbg name of Azets Audit Services Limited 27

Tynedale Hospice at Home Statement of Financial Activities for the Year Ended 31 March 2022 {Including Income and Expenditure Account and Statement of Total Recognised Gains and Losses) Total 2022 Total 2021 Unrèstri¢ted Restricted Note Income and Endowments from.. Donations and legacies Charitable activities Other trading aclivilies Investment income Other income 312.550 53,854 68,137 366.404 68.137 665.510 2.960 203.965 364,498 97,471 273,940 3,053 277,844 665.510 170,601 33.364 Total Income 1,151,621 155.355 1,306,976 1,016.806 Expenditure on.. R8ising funds Charitable activities 1680.7701 276,343 {680.7701 431,698 1518,9881 411,843 155.355 Total Expenditure Gainsllosses on investment assets 1957.1131 1155,3551 {1.112,4681 1930.8311 (20,6861 120,6861 Net income Transfers bètwaen funds 173.822 15.195 173,822 85,975 115.1951 Net Tnovernenl in funds 189,017 {15.195) 173,822 85.975 Reconciliation of funds Total funds brought fonward 931.501 15,195 946,696 860,721 Total funds carrièd forward 23 1,120.518 1,120,518 946,696 AJI of the charity's a¢tivities derive from continuing operations during the above hvo periods. The funds bièakdovm for 2021 is shown in note 23. 28

Tynedale Hospice at Home Comparative Statement of Financial Activities for the Year Ended 31 March 2021 (Including Income and Expenditure Account and Statement of Total Recognised Gains and Losses) Total 2021 Unrèstricted Restricted Note In¢ome and Endowments from.. Donations and legacies Charitable activities Other trading activities Investment income Other income 289.249 75,249 97.471 364,498 97,471 273,940 3,053 277.844 273,940 3.053 95.648 182,196 Total income 661,890 354,916 7,016,806 Expenditure on-. Raising funds Charitable activities 1518.9881 169.667 1518.9881 411.843 1342,1761 Total expendilure 1588,655 342.176 930,8311 Nel in¢ome 73,235 12,740 85,975 Nel movement in funds 73.235 12,740 85,975 Reconciliation of funds Totsl funils brought forward 858,266 2,455 860.721 Total funds carried fon¥ard 23 931,501 15,195 946,696 29

Tynedale Hospice at Home (Registration number: 02870776) Balance Sheet as at 31 March 2022 2022 2021 Not• Flxèd as$èt$ Intangible assets Tangible assets Investments 16 17 18 21,539 379.314 18,534 400.853 18,534 Current assets Debtors Cash at bank and in hand 19 163,174 662,602 52.616 947.280 825.776 999,896 Creditors.. Amounts falling due within one year Net current assets 1106,1111 171,7341 719,665 928,162 Net a55et5 1.120.518 946,696 Funds of the charlty: Restricted incorne funds Restricted funds 23 15,195 Unrestricted income funds Unrestricted funds 1.120.518 931,501 Total funds 23 1,120,518 946,696 The financial statements on pages 28 to 52 were approved by the trustees. and authori5ed for issue l.o-W... and signed on their behalf by: rrison ee Trus

Tynedale Hospice at Home Statement of Cash Flows for the Year Ended 31 March 2022 2022 2021 Note Cash flow$ from operatlng a¢tivitie$ Net cash income 173,822 85,975 Adjustmants to cash flows from non<ash Itwns Depreciation Amortisalion Investment income Rev81ualw)n ol Investment5 6.385 7,261 940 13.0531 12,9601 20.686 197,933 91.123 Working ¢apital adjustments {IncreaseVdecrease in debtors Increaselldecreasel in creditors 19 20 {110.5581 34,377 50,884 123.217 Nal ¢ash fk)ws from operats.ng adivilie5 121.752 118,790 Cash flows from investing activities Interest receivable and similar income Purchase ol tangible fixed assets Purchase of inveslments Cash intollout of) endoTMnent funds from the acquisilion and disposal of investments 2,960 9.3901 1400,0001 3,053 17,9271 17 18 454,138 Net cash flows from investing actNities 1406,430} 449,264 Nel Idecreasevincrease in cash and cash eqUanIS 1284,6781 568.054 Cash and cash equtvalents al 1 April Cash and cash equivalents at 31 March 947.280 379,226 662,602 947.280 l of the cash flows are derwed from continuing operations during the above tsvo periods. 31

Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 1 Charity status The charily is limited by gtjaranteè, incorporated in England and Wales, and consequently does not have share capital. Each of the trustees is liable lo contribute an amount not exceeding £1 towards the assets of the charity in the event of liquidation. The address of Ils registered office is.. 1 Legion House. Beaufront Business Park. Anick Road, Hexham, Northumberland. NE46 4TU 2 AecountSng policles Summary of slgnifieant accounting policies and key account5ng estlmates The principal accounting policies applied in the preparab'on of these financial slaletnents are set out below. These policies have been consistenuy applied lo all Ihe years presentèd. unless otherwise staled. Statement of compliance The financial statements have been prep3red in accordance with Accounting and RepDrting by Charities.. Slalemenl of Recommended Practice (applicable to charitie5 preparing their accounts in accordance wlh the Financial Reporting Standard applicable in the UK and Rèpublic of Ireland IFRS 10211 (issued in October 20191- (Charities SORP IFRS 10211, the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021 and the Companies Act 2006. Basis of preparation Tynedale Hospice at Home meets the definition of a public benefft entity under FRS 102. Assets and liabilities are initially recognised al historical cost or transactK)rh value unless otherwise staled in th8 relevant accounkn'ng policy notes. Going concem The trustees consider that there are material uncertainties about the charity's ability to continue as a going concern nor any signilicant areas of uncertainty that affect the carTwng value of assets held by the charity. Estlmatlon uncertalnty and Judgement$ The preparation ol the financial slalemenls requires management to make judgements, estimates and assumptions that affect the amounts rew)rted. Incorne and endowments All income is recognised once the charily has entitlement to the income. it is probable that the income will be reiVed and the amount of the income receNable can be measured reliably. 32

Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 Donatlon$ and lega¢ies Donations are recognised when Ihe charity has been notffjied in wnting of both the amount and settlement date. In the event that a donation is subject to condilions that require a level ol performance by the charity before the charity is entitled to the funds. the income is deferred and not recognised until either those conditN)ns are fully mel, or Ihe fulfilment of those conditions is wholly within the control of the charity and it is probable that these conditions wll be fu111ed in the reporting period. Legacy gills are recognised on 3 case by ¢ase basis following the grant of probate when thfj administratorlexecutor lor the estate has commurki¢ated in WTib"ng both the amount and settlement dale. In the event that the gift is in the loim of an asset other than cash or a financial asset traded on a recognised stock exchange, recognilK)n is subiect to the value of the gift bw.ng reliably measurable with a degree of reasonable accuracy and the litle to ihe asset having been transferred lo the charity. Grants receivable Grants are recognised when Ihe chority has an entiuement to the funds and any conditions linked to the grants have been met. Where performance condilions are attached to the granl and are yet lo be met. the income 15 recognised as a liability and included on Ihe balance sheet as deferred income to be released. Gifts in kind Gills in kind donated for distribution are induded at valuation and recognised as income when they are distribuled to the projects. Gifts donated for resale are inclu¢Jed as income when they are sold. Glft ald Income lax recoverable in relation lo donations received under Gift or deeds ol covenant is recognised al the lime of the donatv)n. Other trading activities Shop income is recognised at poinl of sale. Investment income Income lax CoVerable In relalTron to iTive51ment income is recognised at the time the inve5trnent income is rècèivable. Expenditure Al expenditure is recognised once there is a legal or constructive obligation to that expenditure, it is probable settlement is required and the amount can be measured reliably. All costs are allocated to the applicable expenditure heading that aggregate similar costs to that category. Where costs cannot be directly altnbuted lo particular headings they have been allocated on a basis consistent with the Use of resources, with central staff costs allocated on the basis of time spent, and depreciation charges allocaled on the rK)rtion ol the asset's use. Other support costs are allocated basèd on the spread of staff costs. All expenditure is inclusive of irrecoverable VAT. Raising funds Th85è ar8 costs incurred in attracliThJ voluntary income, the management of investments and those incurred in trading activities that raise funds. 33

Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 Gov¢rnan¢e ¢osts These include the costs attrib*Jtable to the charity's complian¢e wrth conslilulional and statutory requirements. including audit. strategic management and tmstees s rrFeetings and reimbursed expenses. Government grants Government grants relating to iangible fjxed assets are treated as deferred income and released lo the Statement ol financial actimties over the expected (Jseful lives of the assets concerned. Olher grants are credited lo the Statement of ffinanaal activities as the ielaled expendiluTe is incurred. Taxation The charity is considered to s5 the tests sel out in Paragraph 1 Schedule 6 01 the Finance Act 2010 and therefore it meets the definition of a charttable company for UK corporation tax purposes. Accordingly. the charity is rx)lentially exempt from tax81ion in respect of income or ¢apilal gains received wlhin categories covered by Chapter 3 Part 11 of the corporats.on Tax Act 2010 or Se¢lion 256 of the Taxaijon of Chargeable Gains Act 1992. to the exlenl (hat such income or gains gre 8pplied exclusively lo charitable purposes. Intangible assets Intangible assets are capitalised and re¢ognised when lulure economic benefiis are probable and the cost OT value of the asset can be measured lIablY. Intsngible assets are inlialty fecognised al cosl and are subseqvenlly measured at cost nèl of aTnortisalion and any provision foi impaimient. Amortisation Amortisalion is piovided on intangible fixe(l assets 50 as to write off the cosl, less any estimated residual value, over their expected uselul economic life as follows.. Asset class Computer software Tangible fixed assets Individual fixed assets are initialty recorded al cost, bess any subsequenl accumulated depreciation and subsequent accumulated impairment k)sses. Amortisation method and rate 20QA 5traighl line Depreciation and amortisation Depreciation is provided on tangible fixed assets so as to wrile off the cost or valuation, less any estimated residual value, over Iheir expected useful economic life as follows-. Asset class Leasehold property improvements Equipmenl Fixtures and fittings Fixèd asset inv•stmentS Fixed asset investments are a forni of financial instrument and are initially recognised at th&ir Iransa¢lion Cost and subseqvenyy measured at fair value at the Balance sheet dale, unless fair value cannot be measured reliably in which case it is measured al cosl less impairment. Investment gains and losses, whether realised or unrealised. are combined and shown in the heading 'Gainslllosses) on investmenis, in the Statement of financial activttes incorporating income and expènditure account. D¢pre¢4ation method and rat6 10 /0 str8ight line 25 /0 Straight line 15/0 Straight line

Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 Tradt debtors Trade debtors are amounts due from customers for merthandise sdd or services perfomied in the ordinary course of business. Trade debtors are recognised initialty at the transaction price. They are subsequently measured al amortised Cost using the effective interest method, less provision for impairment. A provision lor the impaimiènt of tradè dèbtors is eslablished when there is objective evidence that the charrty will not be able to collect all amounts due afjcordtng to the original terms of the receivables. Cash and cash equivalent5 Cash and cash equivalents comprise cash on hand and call dew>sits, anil other short-term highly liquid Investments that are readily convertible to a known amount ol ¢ash and afe subject to an insignificant risk of change in value. Trade creditors Trade creditors are ol93t10n$ to pay for goods or services that have been acquired in the ordinary course of business frixn suppliers. Accounis payable are dassiflèd as current liabilities il the charity does not have an uncondibonal right, at the end of the repong pertod. to defer settlernent of the creditor lor at lea51 twelve months after Ihe reportin9 dale. 11 there is an unconditional right to defer settlement for at least twelve monlhs after the reporting dale. they are presented as non-current Trade creditors a recognised initialty at thè transaction wice and subsequenlly measured al amortised cost using the effective InteSt method. Fund structure Unrestricted inwme funds are general funds that are available for use at the trustee5 discretion in furtherance of the objectives of the ch8TIty. Designated funds are unreslricted lunds set aside for specific purposes at the discretion of the Iruslees. Restricted income funds are those donated lor use in a particular area or for specific purposes, the use of which is restricted lo that area or purpose. Hlr* purchase and finance leases Assèts held for use in operating leases are included as a separale category in fixed assets al cost and d&prècial8d over their useful lrfe. Rental income from operats.ng leases is recognised on a straight line basis ovèr the term of the lease. 35

Tynedale Hospice at Home Notes to the Financlal Statements for the Year Ended 31 March 2022 Pensions and other post retirement obligatlons The charity operates a defined contribuh.on pension Scheme which is a pension plan under which fixed contributions are paid into a pensitin fun¢J and the charrty has no legal Of constructs've obligation to pay further contrib¢Jtsons even if the fund does not hold suffi¢ienl assets lo pay all employees the benefits relating lo employee service in the cuirent and prior peftods. Contributions to defined contribution plans are iecognised in the Statement of Financial Activities when they are due. If contribution payTnenls exceed the contribution due for service. the excess is recognisèd as a prepaymenl. Financial instruments Classlflcatlon The company only has financial assets and financial liabililies of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transa¢t4on value and subsequently measured al their settlement value with Ihe exception of bank loans which are subsequently measured at amort15ed cost using the effective interest method. 3 Incom• from donatlon$ and lega¢l¢s Unrestricted funds General Restricted funds Total 2022 Total 2021 Donations and legacies.. Donations and gifts in kind Legacies Grants, Including capttal grants". Giants 283.923 283,923 216,305 14,077 28,627 53.854 82,481 734.116 312,550 53,854 366,404 364,498 Total for 2021 289.249 75,249 364,498 In 2022 grants above £5k re genetously received from the lollowing funders.. Hexharn Council Nel Community Foundation Sir Jules Thom Charitable Trust - Ray Wind Fam In 2021 we also received similar grants from Net Community Foundation February Foundation Barbour Foundation New¢astle Building Society The Albert Hunt Trust Forsters Belford Trusl 36

Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 4 In¢ome from charitable activities Unrestricted funds General Restrict•d funds Total 2022 Total 2021 Nursing Care- Northumberland Care Trust Family Support 68.137 68.137 68,001 29,470 68.137 68,137 97,471 Total for 2021 97.471 97,471 5 Income from other trading activities Unr•strict•d funds General Rèstrictèd funds Total funds Total 2021 Trading inc0e.. Shop Income Fundraising events 563.213 102,297 563,213 102,297 210.367 63,573 665.510 665,510 273.940 Total lor 2021 273,940 273.940 6 Invèstment Ineomè Unrestricted funds General Restricted funds Total 2022 Total 2021 Interest receivable and similar income., Interest receivable on bank deposits Other investment income 2,960 2.865 188 2.960 3,053 Total lor 2021 3,053 3.053 37

Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 7 Other Income Unrestricted funds General Restricted funds Total 2022 Total 2021 Other income 170,601 33.364 203,965 277,844 Total for 2021 95,648 182.196 277.844 Other income is made up of NHSEIHospice UK income of £33,364, 12021 £182.1961. COVID-19 CJRS income of 1884 12021- £51.8061. COVID-19 Business Support of £11.387 12021 £43,507). insurance claims of £158,33012021 - £nill and sundry income ol £nil12021- £335}. 8 Expènditur¢ on raising funds Total 2022 Total 2021 Direct costs Costs of raising funds 680,770 680.770 518,988 Total lor 2022 680.770 680,770 518,988 Total for 2021 518.988 518.988 38

Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 9 Exp8ndltur8 on ¢harltable a¢tlvitie$ Unrestricted funds General Restricted funds Total 2022 Nursing Care Family Support Patient Transport 143.654 105,486 27,203 134,760 20.595 278,414 126,081 27.203 276.343 155,355 431,698 Unrestricted funds General Restri¢ted funds Total 2021 Nursing Carè Family Sup5)0rt Patient Transport 13.9511 48.817 24.791 272.646 68.030 1,500 268.695 116,847 26,291 69,657 342,176 411,833 Activity undertakèn dlre¢tly Activity support osts 2022 Nursing Carè FamTly Support Palienl Transport 182.363 81.891 20.739 96.051 44.190 6.464 2T8.414 126,081 27.203 284,993 Activity undertakèn dlr•ctly 146,705 Activity 5UPPOrt ¢0Sts 431,698 2021 Nursing Care Family Support Patient Transport 167,635 72.374 17,701 101.059 44,473 8.591 268,694 116.847 26,292 257,710 154.123 411.833 39

Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 10 AnalysSs of governance and support costs Support costs allocated to charitable activbties Prèmis•s costs including depfec5ation Other $upport co$t$ Total 2022 Staff costs Nursing Care Family Support Patient Tran5POrt 51.762 24,252 3.661 1.553 653 82 42.736 19.285 2.721 96,051 44,190 6,464 79,675 2.288 Premisès costs Including depreciation 64.742 146,705 Other support costs Total 2021 Staff costs Nursing Care Family Support Patient Transport 63,849 44,473 8,591 1.934 35.276 101,059 44,473 8.591 116.913 1,934 35.276 154,123 11 Net incomingloutgoing resourcts N81 incoming resources lor the year indude.. 2022 2021 Audil fees Other non-audit servicès Depreciation of fixed assels 5,250 1,500 6.385 5,280 1.930 8,201 12 Trustees remuneration and expense5 No Iru51ees, nor any persons connected them, have received any remuneration from th6 ¢h8rlly during the year. No trustees have received any rèimbursed exse5 or any other benefits from Ihe charity during the year. 40

Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 13 Staff costs The aggregate payroll Gosls were as follows.. 2022 2021 Staff costs during the year w•r•= Wages and salaries Social security costs Pension costs 655.841 44.914 10,941 565,301 37,987 9.642 711,696 612,930 The monthly average number ol persons {including sen•)r managemenl I leadership leaml employed by the charity during the year was as follows". 2022 No 2021 No Retail, fundraising and administrative stsff Family support staff Nursing staff 21 17 20 41 39 The number of employees whose emoluments fell within the follon9 bands was.. 2022 No 2021 £60.001 £70.000 The toial employee benefits of the key management personnel ol the charity were £122.76512021 £98,373). 14 Au(Iltors' rèmuneration 2022 2021 Audit ol the fin8nCI81 statements 5.250 5.28Q Other fees to auditors The auditing of accounts of any associate of Ihe charity Taxation compliance services All other non-audit serwces 5,250 5.280 385 1,345 1.500 6.750 7,010 41

Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 15 Taxation The charity is exempt from laxalion in respect of income or capilal gains received wlhin categories covered by Chapter 3 Part 11 01 the corporab.on Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Acl 1992. to the extent that such income or gains a applied exclusively lo charitable purposes. 16 Intangible fixed assets Software costs Total Cost AI 1 April 2021 7.050 7.050 At 31 March 2022 7,050 7,050 Amortisation At 1 April 2021 7,050 7,050 At 31 March 2022 7.050 7.050 Net book value Al 31 March 2022 Al 31 March 2021 The intangible asseis lateS to software purchased by the charily. The Trustees have deemed the Useful life of thi5 soflware to be 5 years. and as such this is the periLxI of amortisalK)n per the aGcounts'ng policy. 42

Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 17 Tangible fixed a$5ets Leasehold property improvernents Furnlturo and equipment Total C95t Al 1 April 2021 Additn$ 93,344 5,840 29.164 3,550 122,508 9,390 At 31 March 2022 99.184 32,714 131,898 Depreciation At 1 April 2021 Charge for the year 84.505 4.444 19,469 1,941 103,974 6,385 Al 31 March 2022 88,949 21.410 110,359 Net book value Al 31 March 2022 10,235 11,304 21,539 At 31 March 2021 8.839 9,695 18,534 18 Fixed asset inveslments 2022 2021 Other investmen15 379.314 43

Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 other investmgnts Llsted Investment$ Total Cost or Valuation Additions Revaluation 400.000 20.6861 400.000 120,6861 Al 31 March 2022 379,314 379,314 Net book valuè At 31 March 2022 379.314 379,314 The cost value of the listed inveslmenis at 31 March 2022 was £400.000 {2021- £Nill. The investment balance comprises listed inveslmenls and Open Ended Investment Company IOEICI funds. The following investments accounled for more Ihan 5% 01 the total= 71M Sustainable Balance C IAccl £36,804 - ASI Ethical Corporale 8orKt Pl £34.700 AXA Framlington Health Z £19.202 ErtenTree Responsiblè and Sustainable Slerting Bd Cls 8 £37.223 Janus Henderson Global Résponsible hrtanagedl £19.643 Janus Henderson Global Sustainable Equity 1 £19,726 Jupiter Ecology Fund 1 £19.008 Legal & General MSCI Whl Socially Resp Inv £20,952 Premier Milon Responsible UK Equity Class C £34.774 Royal London Ethical Bond Fund 11 M £37.014 Schroder QEP Gk>bal Corel £21,230 19 Debtors 2022 2021 Prepayments and accrued income VAT recoverable 153.835 9.339 44,743 7,873 163.174 52,616 20 Creditors- amounts lalling due within one year 2022 2021 Trade creditors Other laxalion and social security Other cradstors Ac¢ruals 8,310 13,737 2,258 81.806 1,740 10,886 59,108 106,111 71,734

Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 2022 2021 Deferred income al l April 2021 Resources deferred in the period Amounts released from previous periods Deferred income al year end 6,457 5.066 6,4571 5,066 17,244 6,457 17,2441 6.457 Dèf&rr8d in¢ome relate5 to evenis which have not yet laken place. 21 Obligations under leases and hlre purcha$e ¢ontra¢ts Operating lease commitments Total future minimum lease payrnents under non-cancellablg op8rab.ng teases are as follows.. 2022 2021 Land and buildings Within one yeaf Between Dne and fnie years After five years 105.421 235,820 109,000 79,839 173,106 19.226 450.241 272,171 Other Within one year Beeen one and five years 6.359 6,145 12,504 7,142 9.788 16,930 22 Penslon and other schemes Defined ¢ontribution pension sch8me The charity operates a defined contribution pension scheme. The pension cost charge for the year represents contributions payable by the charity to the scheme and amounted lo £10.941 12021 £9,642). Contributions totalling £2.25712021 £Nill were payable to the scheme al the end of the year and arè included in ¢redrtors. 45

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Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 The specrfic purposes for which the fvnds are lo be applied are as follows". Designated funds The Trustees have designaled the assets recewed Irom the Dorothy Moore Legacy towards the future strategic developments of the charity. In the current year soffte of the reserves 11 be expended to fund a planned retail expansion and the post of a Community Engagement Officer for an inits'al year. The Trustees have designated £150,000 from the Legacy fijnd towards lulure retail and service provision opportunities. Reslricled funds The Rainbow Project - donations received in the year towards the Children's Berèavemgnl Service (Rainbow Projecll. EC Graham _ The Belfoid Trust- a donation lowards resources lo enhance the work of the Children's Ber8avemenl servi (Rainbow Projecll. Wellesley Trust- a grnnt towards family SUPFK¥t. Hexham Town Council - a grant towards Itansport services. Jules Thom TTUSt- grants lowards nursing costs. Childrèn In Need - a grant towards our family support and bereavement services. J G W Patlinson - a donatiorh towards our family support service. Percy Hedley Foundation - a donalion towards nursing costs. Parish council donations- donalnS towards thè family supp(xt seTrice. Poslcode Lollery- a grant received towards our Children's Support service. Freemasons ol Notthufflberland - a grant towards nufsing costs. Souter Charitable Trust- a granl received towards our Chihlren's Support service. Masonic Trust- a granl iowards nursing costs. Freemasons Grand Charity- Ta grant towards lamity sUPPOrt. NHS Palliative Care - a grant towards OUT nursing care services. NHSEIHospice UK awarded fvnding to alk)w the Hospice to make available bed capacity and community support from April 2020 to July 2020 to provide support to people with complex needs in the context of the COVID-19 situation and to provide bed capacity and community support fri)m November 2020 to March 2022 for Ihe same purpose. 50

Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 24 Analy$i$ of net assets between funds Unrestricted Total funds at 31 March 2022 General Designated Rèstricted Tangible fixed assets Fixed asset investments Net current assetsllliabilitiesl 21,539 379,314 365,354 21,539 379,314 719,665 354,311 Totsl nel assets 766.207 354,311 1,120.518 Unrestrictèd Total funds at 31 March 2021 General Deslgnatèd Restricted Tangible fixed assets Nel current assetsllliabilitiesl 18,264 518,990 270 14.925 18.534 928,162 394,247 Total net assets 537.254 394.247 15,195 946.696 25 Analysis of net funds At 1 April 2021 At 31 March 2022 Cash flows Cash at bank and in hand Current asset investrnenls 947.280 1284.6781 379.314 662,602 379,314 Nel fun¢Js 947,280 At 1 April 2020 94.636 1.041,916 At 31 Mar¢h 2021 Cash flows Cash at bank and in hand Current asset Investments 379.226 454.138 568,054 454,1381 947.280 Net funds 833,364 113.916 947,280 51

Tynedale Hospice at Home Notes to the Financial Statements for the Year Ended 31 March 2022 26 Rèlated party transactions Trustees supported the charity thiough donations and participation in fundraising efforts totalling £3,23712021'. £3,417) but no expenses were paid to Ihe Trustees in Ihe year. 52

TYNEDALE HQSPICE AT HQME Tynedale Hospice at Home Trustees Annual Report 2022 Charity Number: 1034170, Company Number.. 02870776

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Tynedale Hospice al Home 1 Legion House Beaufront Business park Anick Road Hexham Northumberland NE46 4TU Azels Audit Services Bulman House Regent Centre Gosforth Newcastle upon Tyne NE3 3LS Dale= 11 Nov8mber 2022 Dear Sirs This representation letter trs prowded in conneGtion wtth your audit of the finarF¢ial stslemenls of the charity lor the year ènd 31 March 2022. for the purpjse of expressing an opinion 8s to whether the financial statements are presented laiity, in all material 8spects. lor give a true and fair view) in accordance with applicable linancial reporting frarnework IFRS1021. Wè confirm that the lollowng represeniations are made on the basis of enquirses of the trustees. management and staff with relevant knowledge and experien land, where appropriate. of inspection of supporttng documentation) sufficienl to satisfy ourselves that we can properly make each of the following representatk)ns to you.. We have fulfilled our responsibilities as truslees under the Compan5 Ad 2006 and Charities Act 2011 Iof preparing financial statements, in accoidance with the applicable financial reporting framework IFRS 102 and the FRS 102 Charrty SORPI. We confirrn that in our opinion the financial statements giv8 a true and lair view and in parti¢ul8r that where any additional infomatson must be disclosed in order to give a true and fair view that information has in fact been disclosed. We confirm that the selection an(J application of the 8ccounb.ng policies used in Ihe preparalion ol Ihe financial statemenis are approprfale. and we approve these accounts for the year ended 31 March 2022. 2. We confirm that all accounting records have baèn made avatlable to you for the purposè of your audit, in accordance th your tèrrris of engagement. and that all the transactions undertaken by the charity have been property reflected and recorded in thè a¢¢ounting records. All Dlher records and related information, including minutes ol all rnanagement, Irustees. and members. meetings. have been madè available lo you_ We have given you uniestrict8d access to persons within the charity in ordeF lo obtain audit evidence and havè provided any addilional information thal you have requested lor the purposès of your audit. 3. We conlim the ¢harty ha5 satisfactory trile to all assets and there are no liens or encumbrances on the a55ets, exp1 for those disclosed in the financial statements. 4. We confirm that significant assumptions Used by us in making accounting eslimales, including those measured al fair value, are reasonable. 5. We confirm that we have no plans or intenbons that may materialty 8ller the carrying value and, where relevant. the fair value MeasuMents or ¢lassrfication of assets and liabilities reflected in the financial statements. 6. We ¢onfirm that the ¢harty has no liabilities or wntingent liabililies other than those disdosed in the linancAal statements. Tynedale Hospice at Home. Company number.. 1034170 l Legion House. Beaufront Business Park. Anick Road, Hexham. Northvmberland. N£46 4TU

We confirm that all known actual or possitAe litig8tion and claims whose effects 5houkl be considered when preparing the financial stslemenls have been dis¢losed to you and ac¢ounled for and disclosed in a¢IlyanCe with the appficable financial reporting framework. 7. We confirm thal there have been no evgnts since the balance sheet date which require disclosing or which would materially affect the amounts in the finan¢ial statements. other than those already disclosed or included in the financial siatements. 8. We confirm that we are aware of the definition of a relaled paty for the purpose of the accounting framework being applied in the preparalion of the aCnts. We ¢onlirm th81 the related paty relab"on5hips al transacitons set ovl below are a complete list of such relationships and transactioris and that we are not aware of any further related parties or Iransaclions. Party Relationship Nature of transaction Trustees Trustees of charity Donations and fundraising Contribut$ of £3.237 9. Wè confiim that all related party relalKbnships and transactions have been accounted for and disclosed in accordancè with the applicable financial porting framework. 10. We confirm that the charity neithec had, al any lime during the year. any arrangement. transaction or agreement to provide ¢re(lit facilitie5 {including advances and credits granted by the charity) for trustees. nor provKled guarantees ol any kind on behalf of the trustees. 11. We confirm that the charity has not contracted for any capilal expend¢ture othar than as disclosed in the financial statements. 12. We confirm that the charity has complied with all aspects of contractual agreements that ¢oiJld have a material effect on the financial statements rn the event of non-complianco. 13. We confirm that we are not aware of any possible or aclual instance of non-compliance with those laws and regulations whi¢h provide a legal framework within which the charity conducts its aclivilies and which are central to the charity's abilty to conduct rts a¢tNitie5. except as explained to you 8n¢J as disclosed in the financial statements. 14. We acknowledge our X)nSibIlity lor Ihe deswJn. implementation and maintenance of intemal controls to prevent and detect fraud. We confirm that we have disc105ed to you the results of our risk assessment of the risk of frauij in the organisation_ There have been no deficiencies in intèmal ¢ffilrol of which we a awa. 15. We confirm that there have been no aclual or suspected instsnces ol fraud involving trustees, managernent or employees who havè a signilicant role in internal Control or that could have a material effect on the financial statements. We also confirm that we are not awa of any allegations of fraud by trustees. formef trustees, analysts, employees, lomer en7ployees, 16. We ¢onfirm that disclosures in note 2 to the finar*cial stalements are an accurale reflè¢tton of our plans and the reasons for our confiimalion ol the charity's ability to continue oparaling. 17. We confirm the unadjusted misstatements las per the Audit Highlights memo) and we confirffl that there are no adjusting items reported. 18. Wè confirm that we are not aware of any matters of malerial significance that should bé reported lo regulators. We confirm Ihal all correspondence wth the Charty Commission have been made available to you. Tynedale Hospice at Home. Company number.. 1034170 l Legion House, Beaufront Business Park. Anick Road. Hexham. Northumberland. NE46 4TU

We confirm that all grants, donations and other income. including those subject to special terms or conditions or received for restricted purposes. have been notified to you. There have been no breaches of terms or conditions durFfbg the period gard[9 the application of such income.
We confirm ther8 was no specific representsb.orhs made to you durtng the course of your audit.
We acknowledge our legal responsibilib.es regarding disck)sure of inlomialion lo you as auditor5 and confirm that". so far as each trustee is aware, there is relevant audit information of which you as auditors are unaware.. and each trustee has taken all the steps that Ihey oughl lo have laken as a trustee to make themselves aware of any relevant audit infOrMatn and to establish that you are aware of that information. Yours f Signed on behalf ol the board of trustegs Dale.... Tynedale Hospi<e at Home. Company number.. 1034170 l Legion House. Beaufront Bu5ines5 Park. Anick Road. Hexham, Northumberland, NE46 4TU

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