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2022-03-31-accounts

PLUS (Providence LINC United Services) Registered Charity 1031595 Registered Company Number 02782712

ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022

PLUS (Providence LINC United Services)

ANNUAL REPORT OF THE TRUSTEES

FOR THE YEAR ENDED 31 MARCH 2022

Contents
 Page no.
Reference and Administrative details 4
Objects and Values 5
Structure, Governance and Management 7
- Induction of Trustees
- Consultation with Service Users
- Employee Consultation
Impact Report 10
- Public Benefit
Strategic Report 14
- Achievements in 2021-22
- Business Aims for 2022-23
- Financial Review
- Risk Management
- Review of Reserves
- Remuneration
Investment Policy 24
Trustees’ Responsibilities 27
Independent Auditor’s Report 29
Statement of Financial Activities 34
Balance Sheet 35
Statement of Cash Flows 36
Notes forming part of the financial statements 37 to 49

PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2022

Reference and Administrative Details

Constitution

PLUS (Providence LINC United Services) is a Company Limited by Guarantee and a Registered Charity governed by its Memorandum and Articles of Association. Charity number: 1031595. Company number: 02782712

Directors and Trustees

The directors of the charitable company ("the Charity") are its trustees for the purpose of charity law and throughout this report are collectively referred to as the trustees. The trustees serving during the year were as follows:

David Dannreuther, Chairman

Sarah Broad

Ester Janko Mulcahy

Christopher Philipsborn

David Scott

Jan Keane

Joan Anim-Addo

John Burgess (resigned 02/07/2022) Rajkumar Bidla (resigned 19/07/2021) Suzannah Brown (resigned 19/07/2021)

Chief Executive and Company Secretary: Sally Pennington

Registered Office: 6, Belmont Hill, Lewisham, London SE13 5BD

Auditor: Moore Kingston Smith LLP, 9 Appold Street, London EC2A 2AP

Bankers: Barclays Bank plc, 93 High Street, Lewisham, London SE13 6BB Cazenove Capital 1 London Wall Place, London EC2Y 5AU

The trustees present their report, together with the financial statements of the Charity for the year ended 31 March 2022. Legal and administrative information set out on page 3 forms part of this report. The financial statements comply with current statutory requirements; the memorandum and articles of association and the Statement of Recommended Practice and Accounting and Reporting by Charities including Update Bulletin 2.

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2022

Objects and Values

Our Charitable Objects

Providing relief for people with learning difficulties in particular by the provision of residential care services and support services to such persons.

Our Mission Statement

‘’We recognise and celebrate the uniqueness of every individual with a disability. We are committed to enabling personal growth now and for the future, giving each person the strongest voice with regards to decision making and lifestyle choices. We aim to provide standards of service and support which we would choose for ourselves or those close to us.’’

Our Values

Excellence

People with learning disabilities merit excellent services and to be supported to fully achieve the potential of their lives and talents.

Choice

People with learning disabilities should be supported to make decisions and choices, big and small They should be listened to about what they want from their lives, giving them greater choice and control.

Rights

As equal citizens in society, people with learning disabilities should be supported to make use of their rights and fulfil their responsibilities

Safety

People with learning disabilities should be able to be confident of their own safety

Access to information

People with learning disabilities must have access to better information so they can make choices, understand their rights and responsibilities, and speak up and be heard

Community involvement

People with learning disabilities should be fully involved in their local community, to access all that the community has to offer them, and to be able to contribute to that community

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2022

Staff Commitments

These are the principles or standards of behaviour we expect from all our staff. We expect all staff to be able to say:

  1. I am committed to treating people with dignity and respect .

  2. I am committed to continuous learning and reflection

  3. I am committed to working together with others

  4. I am committed to being honest and reliable in my work

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES

FOR THE YEAR ENDING 31 MARCH 2022

Structure, Governance and Management

The Charity is administered by a board of trustees of up to 12 members, who meet bimonthly. A Chief Executive is appointed by the trustees to manage the day-to-day operations of the Charity. Trustees are also directors of the company and the names of those who served during the year and up to the date of this report are shown on page 3.

Members of the charitable company guarantee to contribute an amount not exceeding £1 to the assets of the charitable company in the event of winding up. The total number of such guarantees at 31 March 2022 was 8 (2021 = 10). The trustees have no beneficial interest in the charitable company.

All members of the Charity shall be allowed to serve as management committee members subject to the following:

Day to day management is in the hands of a Chief Executive as head of the Strategic Management Team (SMT). The SMT is comprised of the Chief Executive, Deputy Chief Executive and three Heads of Service. Service Managers are responsible for the provision of care and support within nominated services, in accordance with the Charity’s contractual and statutory obligations. The Finance Manager is responsible for the management of the Charity’s financial transactions, records and banking. The central structure of the Charity includes the Human Resources Manager, Training & Development Manager and Administration Manager and their staff.

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2022

Charities Governance Code

The Charity’s Board is aware of the Code and has made moves to comply with its provisions. Recently, these have included:

Induction and Recruitment of Trustees

New trustees are appointed by vote at a General Meeting or by occasional co-option between meetings for a trustee to serve until the next General Meeting. No other body has the right to appoint trustees. Trustees are recruited where a need has been identified for someone with particular skills or experience. Vacancies are advertised externally, and approaches are made to suitable organisations, such as REACH, who recruit volunteer trustees. Before appointment as a trustee, the applicant is required to provide biographical details and satisfactory references and a meeting is arranged with the Chief Executive and other senior staff and trustees to discuss the business of the Charity and the motivations and skills of the trustee. Following this, a successful applicant will be recommended to the trustees – normally at a General Meeting. Once appointed, a new trustee will receive an induction pack from the Company Secretary. The Charity requires a Disclosure & Barring (DBS) check on all Trustees.

Consultation with Service Users

The PLUS Shadow Board is a consultative committee of staff and service users. This group seeks to represent the views of service users and staff and promotes discussion of current issues. Through the Chief Executive, the group raises questions for the Board of Trustees and acts as a source of information for the Trustees about important decisions within PLUS. The Shadow Board is established under the Charity’s Service User Consultation and Information Policy.

The Chief Executive chairs the Shadow Board and membership does not include members or directors of PLUS. It influences decision-making and is a useful tool for consultation but has no formal role in the governance of the Charity. The Shadow Board is the main focus for consultation with beneficiaries of the Charity.

Following a break during the worst phases of the pandemic, meetings of the Shadow Board have re-started in 2022 using online tools, and meeting in-person. They continue to prove a useful way of sharing information between management service users and staff. Managers are once more regularly visiting all the Charity’s services to consult directly with service users and staff and visits by trustees will recommence in 2022.

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES

FOR THE YEAR ENDING 31 MARCH 2022

At least every two years, PLUS organises a service user survey and this was completed in May 2021 with encouraging results, showing that staff are perceived as helpful and supportive. All service users confirmed that staff treat them with respect and housing quality is good. From the survey it was clear that people were doing a lot of organised activities at home during the pandemic and the challenge is now to expand this to more activities out of doors, now that restrictions have reduced. A number of good suggestions were raised for new things that people would like to do and managers were given some specific actions to follow through where a service user had asked for more support or for particular purchases or activities.

The survey results are used by the Strategic Management Team to influence policy for the following Business Plan. Additional surveys are conducted to establish the views of family members and carers.

Employee Involvement and Consultation

Employees have been consulted and kept informed on issues of interest to them by means of regular staff team meetings and through the participation of staff representatives at the Shadow Board meetings.

During the recent suspension of these meetings due to the pandemic, the Chief Executive continued to issue short video updates to all employees, covering developments and strategies within PLUS. She has also held group video meetings with all staff to communicate the 2022-2023 Business Plan, followed by question and answer sessions with staff.

Separate planning days involved managers in discussing and taking forward those issues raised by staff, senior management and the Board of Trustees. An occasional staff newsletter provides information on events and activities across the Charity.

A health and safety group of representatives from each workplace is chaired by a Head of Service to ensure recommendations are shared with senior management.

Consultation with staff forms part of all Quality Visits, in which senior managers spend time in each PLUS service.

The Charity does not officially recognise any Trade Union but has constructive relationships with individual representatives of UNISON and the GMB unions.

Diversity, Equity & Inclusion

PLUS’s annual Equalities Action Plan includes our objectives to ensure that equity and diversity are at the core of what PLUS does as a charity; as a provider of publicly-funded services; as an employer and as part of our local communities. We support people with learning disabilities and mental health support needs, which itself builds inclusion into our work, valuing diversity in employment and service provision. This requires that we communicate and provide services in ways that are accessible to all, using appropriate

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES

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communication tools and styles of language that are easy to understand. It also puts an expectation on the Charity that our service users, managers, staff and trustees reflect the communities we serve and that we work in a way that promotes and values diversity, including neurodiversity, within the organisational culture.

Environmental

PLUS is taking action to audit our carbon footprint and reduce waste sent to landfill. As responsible employers and as part of our community, we have increased recycling and separation of food waste early in 2022 and have invested in an audit of all premises where we are responsible for property management. This will report during 2022 and for the first time, a fund has been set aside to pay for actions to improve insulation and raise the efficiency of our energy usage.

Impact Report

The Charity supports adults with learning disabilities to develop more independent lifestyles within the community. Beneficiaries are encouraged to have an active social life with the support of trained, skilled staff and volunteers. Service provision is innovative and of a high standard, based around individual aspirations and support needs. During the year, the Charity provided the following services in furtherance of its objects:

Residential and Supported Living Services

At 1[st] April 2022 we manage 68 places with 24-hour support in registered care homes and supported housing: – 41 in Lewisham, 17 in Southwark, 5 in Sutton and 5 in Greenwich. This is a small reduction on the number at April 2021 and includes the 4 services gained in the tender process the previous year. One supported living service has been reduced from 3 places to one as part of a plan for temporary closure while major work is carried out to the building.

The Charity operates 5 Registered Care homes (3 in Lewisham, 1 in Greenwich and 1 in Southwark) and 11 Supported Living Services (7 in Lewisham, 3 in Southwark and 1 in Sutton. In addition, we will be developing the service at Mayow Rd through a six-month transition period (from 1[st] March 2022). From November 2022, when the contract starts in full, we will be managing an additional 6 places at this service.

- Due to the way services are being tendered we expect these figures to vary in 2022 23, particularly if the other boroughs join Lewisham in restarting the tendering process. The first quantitative change will be a reduction in our supported living services as we were informed

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2022

in March 2022 that we have been unsuccessful in tendering for the two-person supported living service at Haddington Road.

There is one service user vacanc y across our services . Our aim is to keep the void level in services at 10% or lower, and this remains the case.

Property Management

PLUS also provides a property management service to 4 of the above services, and to our office facilities. We also provide maintenance to the two flats at Penge and the house at Fairlawn Park, which are commercially let through an external man agement agency .

Respite Service

We provide up to two residential respite places as part of our large service in Sydenham. This includes one emergency place for use by Lewisham residents. Movements in and out of services were paused at the start of the pandemic and later a restricted service was offered for a few individuals where the families are in extreme need.

The service was used by 8 people in 2021/22, with a total of 490 nights. This compares to 8 people in 2020/21, with a total of 462 nights, reflecting a further slight increase in the use of longterm bookings by the local authority, and a reduction in the number of short stays.

Day Centres and Outreach services

The Charity provides two types of Day Service under contract to Lewisham Council. These are buildings-based, providing support to individuals attending a Day Centres; and non-buildings based or outreach, providing community-based support to people who live in the family home.

These services were all closed at the start of the pandemic in March 2020. As the first lockdown was lifted some outreach services recommenced, but Day Centres remained closed. In agreement with Lewisham Council we began providing some buildings-based support in our Penge and Lewisham offices. During 202 2-23 we are hiring space at a Community Centre and have moved some Day Services there. Our Day Services have been in continual flux throughout the last two years and continue to be so.

8 people attended these services regularly during the year (2020-21 = 6), with a typical attendance of 17 sessions a week (2020-21 = 11). This figure is expected to grow with new referrals under discussion in 2022-23.

Outreach support was reduced due to pandemic restrictions but a service was regularly provided to 6 people in 2020/21, with a total number of hours typically at 95 a week. This was a decrease on the previous year when 11 people were supported with a usage of 114 hours a week.

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2022

Leisure and Employment Activities

The Board of Trustees continues to fund these services by using a proportion of investment income from PLUS’s reserves. Trustees consider that this is a valuable provision, meeting the needs of people with learning disabilities who would otherwise receive no or restricted services. The services currently funded from reserves include:

Group activities, such as a bowling league, a rambling group and a drop-in, were largely paused in 2020-21 due to the pandemic, with some outdoor activities such as rambling and our allotment opening up for a short period in the summer before closing again later in the year. Services have now begun to open up again, including both outdoor and indoor services such as baking workshops and bowling. Day Trips and holidays have not yet restarted

Pretty Little Cupcakes is a coffee and cake business operating from a shop in PLUS’s Old Bank Building in Penge. People with learning disabilities are employed there and attend training workshops.

PLUS also employs people with learning disabilities in unsupported roles such as o ffice cleaning and recruitment .

12 people with a declared learning disability were on PLUS’s payroll in total in 2021– 2 2. Two cleaners were made redundant due to changed cleaning protocols with the pandemic, and some shop workers decided not to return from furl ough. As the pandemic lifts we are looking to increase this number again.

Public Benefit

The Trustees confirm that they have complied with the duty in section 17 of the Charities Act 2011 to have due regard to the Charities Commission’s general guidance on public benefit. In shaping our objectives for the year and planning our activities, the trustees have considered the Charity Commission’s guidance on public benefit, including the guidance ‘public benefit: running a charity (PB2) ’ In line with its charitable objectives, the Charity’s entire work is dedicated to the support, care and housing of people with learning disabilities and mental health needs. These activities are in themselves a public benefit. Support services are based on the values of dignity, respect, community presence, participation and development of competence.

Care and support services promote Independence, Social Inclusion, Rights and Choice by providing opportunities to gain skills and maintain independence; to improve health and wellbeing by healthier lifestyles and access to specialist health care. Most beneficiaries receive support with daily living and leisure activities, at home and away. Many beneficiaries receive direct physical support with eating or personal care.

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES

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Support is provided to gain access to training and employment for people who face difficulty in obtaining paid employment on grounds of their disability. This work includes paid employment in our shop and training in how to succeed in the workplace.

Housing management and tenancy support services help people to stay in their own homes and meet their tenancy obligations, improving status in the community and providing a stable base from which to learn new skills and increase independence.

Care contributions are paid by some beneficiaries who live in our Southwark services. These figures are assessed by the local authority and deducted from funding due to the Charity under contracts for the provision of care. Fees are also charged for attendance at workshop sessions in our Leisure Services. Income from this source and from care contributions together amounts to approximately 0.3% of PLUS’s income. In a normal year, other fees are charged to beneficiaries towards the costs of day trips and holidays but no such charges were raised in 2021 – 22 due to closure of services during the pandemic.

Social Fund grants are made to people who use the Charity’s services to meet the cost of holidays, as hardship grants or other activities. Grants to the value of £1,300 were made during the year. Grant decisions are made by a Social Fund Committee comprised of service users and employees.

People in poverty are not excluded from the Charity’s services as the majority of care and support costs are met by local authorities or by state benefits. PLUS also subsidises nonstatutory services from its own resources.

The Charity contributes social value to its local communities by recruiting and spending locally. It gives preference to local suppliers and contractors where these are available and offer good value for money.

Volunteers

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2022

Strategic Report

Achievements in 2021 to 2022

The ongoing situation concerning the Covid-19 pandemic has had effects on all aspects of the Charity’s work since 2020 and is likely to have a continuing effect for much of 2022. Although there have been some negative impacts on the projects we had intended to bring forward, the context is that the level of service provided remained close to normal levels.

Business Continuity

The Charity has continued to review/update Business Continuity Plans as the pandemic has continued to affect us.

We had expected an easing of the pandemic and restrictions during the year, but the ongoing nature has prevented our achieving many of our objectives, which were focused on getting back to normal. We have continued to provide a full range of services in the face of severe difficulties and stress due to the ongoing nature of the pandemic. In particular, the pandemic showed a clear need for day services and supported leisure activities, as families struggled during the lockdown.

Maintaining & Developing Market Share

During 2021-22 we have integrated the four new services within PLUS, not without challenges due to restricted visiting during most of this period.

In 2021-22 we had expected tendering for further services in Southwark, Lewisham and Sutton to be restarted and saw this as our major challenge of the year. As reported above, this process was restarted in Lewisham, but not the other boroughs. In 2022-23 we expect the process to continue in Lewisham and possibly restart in the other boroughs, so again it will be a significant challenge. 4 of our Lewisham services and 3 Southwark services are potentially at risk.

As well as residential services, Lewisham had indicated that Day Services would be reviewed and re-tendered by Lewisham during 2020-21. This did not happen and it is unclear what will happen in the future.

Staff Consultation

We had intended to ensure that a range of ‘upward feedback’ mechanisms remain in place to provide senior managers with a broad picture of the views of employees. This has

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2022

obviously been difficult due to pressures of the pandemic, but regular videos from the Chief Executive have been well received by staff. We also commissioned an external staff survey, which showed that the vast majority of staff felt well supported during the pandemic. Some of the scores were:

Theses scores relate to the standards expected for Investors in People recognition, and in 2021 we were re-assessed for this and again were successful. As the Report said, this is an impressive achievement especially given the uncertainty and challenge created by Covid19.

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2022

Use of Assets

One of the objectives in PLUS’s 5 year Strategic Plan is to make the best possible use of the company’s assets in the pursuance of the charitable objectives. During 2021-22 we aimed to gradually reopen services while considering options for building on the success of Pretty Little Cupcakes and offering more paid work to individuals with learning disabilities. Despite the pandemic continuing to affect these services disproportionately we have been able to gradually open both the shop and some activities. Currently there are fewer service users employed than pre-pandemic, but we are considering options for offering more paid work to individuals with learning disabilities once circumstances allow.

An objective in 2021-22 was to consider acquiring some ground floor space locally where day activities could be provided along with other facilities – e.g. meetings rooms or training facilities. We have hired spaces in a community centre and will look to extend this in the new planning period.

We also agreed to establish a bursary for managers to attend training (mentoring/secondment/study) in an area outside of PLUS’s normal training priorities which would bring benefits to the organisation. In 2021-22 we intended to consider this for leisure/day services where significant changes are happening and a strategic direction needs to be established, but demands of the current circumstances meant we did not achieve this and will consider this for the coming year.

Due to the pandemic, in 2020-21 we fell behind with cyclical decorating in properties where PLUS holds responsibility for this, including in our own property assets. In 2021-22 we caught up with the backlog of decorations but the next step is to complete more substantial works to upgrade fire compartmentation and continue our programme to refit kitchens and bathrooms.

Quality Provision and Monitoring

In 2021 we increased senior management oversight, including visits to services in person , to ensure standards are improved and maintained throughout the year. This ensured Support Plans, Risk Assessments were up to date in most areas. We did note a falling off in Health and Safety Scores in annual audits, and actions are in place to remedy this in the coming period.

We were able to reintroduce face to face training in areas such as mandatory training, and gradually increase the size of groups. Our aim was to catch up with all face to face induction and mandatory training by the year end. We did not quite achieve this but are close, and will do so early in the next planning period.

Staff support and Development

- It was an important objective in 2021 22 to maintain continuity of staffing with an ongoing emphasis on increasing staff recruitment and reducing turnover and sickness absence. We have struggled

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES

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with this as staff have self-isolated and we took on four new services with very few staff. During the year we have reviewed our recruitment system and it will be a major objective for the coming year to implement changes.

Our plans from the previous year to arrange regular training for Support Staff in Active Support & PBS were put on hold due to restrictions of the pandemic. A review this year has identified a need for team training, and this will form an objective in the new Business Plan.

Business Aims and Challenges for 2022-2023

Overview

In considering Business Continuity, the last year has been full of challenges and the pandemic will continue to affect us through the coming year period. Some services are likely to be fundamentally changed, for example Day Services and Respite. We will need to gradually rebuild services.

Staff have worked hard under serious pressures for the last year. As we emerge from the pandemic we will need to consider mental health and wellbeing support.

We also cannot ignore the effects of Brexit and the economic situation. We are seeing significant inflationary pressure and this may have an impact on the ability to recruit and retain staff. Returns on investments have also been reduced in the early part of 2022.

In PLUS’s Five Year Plan, we aimed to make the best possible use of the company’s capital assets in order to meet our charitable objectives. Trustees decided to release money from capital reserves for projects/one off expenditure and the most significant of these projects still to be achieved in the last planning period was the purchase and adaptation of a holiday home. In the new, postpandemic era priorities will be changed, and we will look instead to invest in a local property to expand activity provision.

In 2019/20 we had identified the tendering of services as a significant priority, as all of our key funders were intending to tender services. Though delayed, this has now become a significant priority for 2022-23. It is important for the sustainability of the organisation that we maintain our current services, and would be desirable to gain more to increase the size of the organisation. The proposed structure of the Southwark Tender may make it difficult for us to retain services there, and previous experience with Lewisham shows it is very easy to lose services in the tendering process. The four services we have gained will be a helpful ‘buffer’ against potential losses.

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES

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Now, in 2022, we are planning staffing and service growth at the new challenging needs service in Mayow Road and have entered discussions with the local authority about recommissioning an existing supported living service as a third challenging needs service later in the year or early in 2023. In July 2022, the support contract at Haddington Road ends after we were unsuccessful in tendering for this two-person service.

We will continue to prioritise ongoing objectives, and to catch up where we have fallen behind during the pandemic – e.g. in face to face staff training. We will aim to ensure high quality service provision through the consistent implementation of Active Support and Positive Behavioural Support; continue to address staff vacancy levels and reduce agency usage; and effective use of capital and revenue resources. We will support the wellbeing of staff and managers as the effects of the pandemic, Brexit and war in Europe continue.

Business Continuity

Continue to risk-assess and respond to changes in the operating environment, particularly economic changes and developments related to the pandemic.

Maintaining & Developing Market Share

To successfully tender for all existing services and, where appropriate, additional services. To seek additional sources of income, new business opportunities and efficiency savings.

Developing Service Provision and Building Capacity

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2022

Ensure that activities outside the house are re-introduced for each individual in accordance with their wishes and needs.

Staffing and Staff Development

Use of Assets

Ensuring Compliance with new Legislation

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES

FOR THE YEAR ENDING 31 MARCH 2022

Financial Review

Figures are rounded to the nearest £1,000 for clarity.

The accounts show a full-year increase of £131,000 in book value, due to growth in the value of investments. Once unrealised gains and losses on property and investments are excluded, there is a net operational expenditure of £110,000. This compares with a budgeted deficit of £133,000.

This year there have been unrealised gains in our property portfolio of £241,000.

INCOME

2020-21 saw an increase in the level of income from Lewisham Council totalling £481,000, principally due to the full year effect of funding for four new supported living services opened during the previous year. Income from Southwark Council grew by £49,000 due to reassessment of service users’ needs and a fee uplift. Income from other authorities say only modest increases.

Income from workshops and sales in Pretty Little Cupcakes rose from £5,000 to £10,000, as services began to reopen after the lockdowns. Leisure Services staffing expenditure rose from £18,000 to £48,000 against a budget of £77,000. These figures also reflect the re-opening after lockdown.

COVID FUNDING

Local authorities have supported some of the additional costs of the pandemic by distributing central government grants and offering discretionary funding where possible. We have received restricted fund in the form of Infection Control Grants and funding to support testing from Lewisham, Southwark and Greenwich councils. The total received is £79,000.

The government’s Workforce Recruitment and Development Fund has provided support to the Charity to assist with recruitment and retention of employees during the pandemic, including a number of grants that were given specifically for redistribution to staff. These are restricted grants and £66000 has been received.

The charity also acknowledges benefits in kind received from NHS PPE in the form of Personal Protective Equipment. More than 60,000 items have been received including surgical masks, aprons, visors, hand sanitiser surgical gloves.

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES

FOR THE YEAR ENDING 31 MARCH 2022

EXPENDITURE

Expenditure on wages increased by £564,000 due to increased levels of service provision. Agency staffing expenditure in the year to March 2021 was £560,000, compared to £403,000 in the previous year. This is an increase in comparison to the previous year but still less than in the year to March 2020. Agency costs represent 9.1% of total staffing costs, compared to 9.4% in the previous year and reflects our policy of downward pressure on agency staffing despite the growth of charitable provision.

DESIGNATED FUNDS

Designated Funds have been re-examined following a review by the trustees of the purpose of each designation. For more information see Review of Reserves below.

Risk Management

The Trustees use a risk management strategy comprising:

The Organisational Risk Register was reviewed and approved by the trustees on 17 January 2022. Below is a summary of the actions to mitigate the most significant risks identified through this process:

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PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2022

New actions include training for Service Managers and Senior Managers on the new Liberty Protection Safeguards and maintaining a good knowledge of what is required to implement and comply with the measures. New procedures to be embedded in PLUS's systems.

Review of Reserves

The Trustees have considered the level of free reserves required to fund operational and infrastructure contingencies. They have considered a number of current and future risks, including:

The Trustees have agreed that the optimum level of free reserves would be the equivalent of nine months’ operational costs. This reflects the difficult financial environment we are

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working in. As at 31 March 2022, 9 months operational costs are projected to be £4,793,000. At the same date free reserves stand at £4,335,000.

Remuneration

Remuneration levels are set by the Trustees in line with an agreed Pay Policy, which was reviewed by the Trustees in May 2022. PLUS aims to attract staff from the not-for-profit sector, as well as the public and private sectors, to ensure that we can recruit people with the skills and experience needed for the job and to maintain a high standard of service. As a charity, we are conscious of the need to operate within restrictive budgets and to keep central management costs under control when determining rates of pay.

Support staff salaries are currently set at just above the London Living Wage (LLW). Given the uncertainty of future funding, the Board has made no commitment to future pay increases, although the LLW is currently a contractual requirement for Lewisham and Southwark Councils. This is because the councils have given no commitment to continue funding the LLW in the future, rather than from any wish to pay less than the LLW.

Pay for each grade of management is set by the Trustees based on a recommendation by the Chief Executive, taking into account the financial situation of the Charity; the prevailing market rates for work of a similar nature and the levels of pay increases offered to other grades of personnel.

In 2021-2022, the Charity was able to use efficiency savings to increase wages and maintain the London Living Wage for all Support Workers, despite none of our funders agreeing to support the full cost.

Only one employee earned in excess of £60,000 during the year and aggregated key management personnel earnings, including employer’s pension payments, amounted to £286,000. This compares to £304,000 in 2020-2021.

Fundraising

The Charity does not engage in fundraising activities and no donations are sought from the public. The charity does not use third parties to assist with fundraising and the Charity received no complaints in this year regarding its fundraising practices.

Page 23 of 48

PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2022

Investment Policy

Levels of cash within the Charity are generally high but are subject to large variations caused by late payments by statutory customers. Much of our income is paid in arrears and payment from local authorities is often late, sometimes by more than a year. Expenditure is relatively even from month to month, due to the high proportion of salary costs relative to total expenditure. Our priorities are to provide reliable, consistent services and to pay employees on time, as well as meeting a number of statutory obligations placed on the Charity. This dictates that substantial working capital is required and we currently aim to hold approximately £800,000 in instantly-available cash.

Freehold land and buildings to the value of £1,765,000 are used in pursuance of our charitable purpose and so fall outside the scope of the Investment Policy. The Board of Trustees lets surplus accommodation within these buildings to provide an income. The decision to let included consideration of the relative financial benefits of either letting or selling surplus accommodation in terms of revenue opportunities and future capital gains on the value of property held.

Assets of £4,573,000 have been identified for investment. These represent approximately 55% of the Charity’s net assets. Under its Memorandum and Articles of Association, the Charity has the power to make any investment that the trustees see fit. The Trustees have considered the most appropriate investment policy for funds and have appointed Cazenove Capital (“the Bank”), with an investment manager specialising in Charity funds. A portfolio of investments is managed on behalf of PLUS under the scrutiny of the Bank’s directors and aims to create capital growth, with the option to draw an income at a future date.

Investment policy is set by the Board of Trustees, with responsibility delegated to individual Trustees and senior employees to meet with investment managers and report back to the Board.

Investment Objectives - The principal objective of the investment is to achieve growth in excess of inflation at a level of risk which will not compromise the long term viability of the charity. It is intended that the sum will remain invested for a period of more than 10 years from January 2012, although Trustees may decide to draw on capital before this time. The Charity has adopted a total return approach to investment.

While the main business of the Charity remains provision of services under contract to local authorities and NHS Clinical Commissioning Groups, non-contractual support and activities sustain the social value and charitable objectives of PLUS through provision of leisure services and employment training. These are part-funded through surplus income or, in periods of operational deficit, by drawing on surplus cash, capital investments or interest earned on them. Investments are managed with the objectives of:

Page 24 of 48

PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2022

Attitude to Risk - Management of the charity’s portfolio is based on a relatively low-risk approach, in accordance with a risk profile agreed by the Trustees and dated 21 November 2011. The detailed approach to investment risk has been evaluated by Trustees, jointly with the Bank, and a set of investment parameters agreed. Following a meeting with the investment manager, these were reviewed at a Board meeting in November 2021 and it was agreed that no changes were required. Investment parameters will normally be reviewed annually. The risk profile lays out the following expectations:

The anticipated average annual gain in portfolio value over the long term

Assets - The Charity’s assets should be invested widely and must be diversified by asset class and by security. Asset classes could include cash, bonds, equities, property, private equity and any other asset that is deemed suitable for the Charity.

Currency - The base currency of the investment portfolio is Sterling. Investment may be made in non-Sterling assets but should not exceed 40% of the total investment portfolio value. Hedging is permitted.

Credit Rating - The Charity’s cash balances must be deposited with instiutions with a minimum rating of A- or invested in a diversified money market fund. Deposits must be spread by counterparty, subject to a maximum exposure of £300,000 per institution. Bond exposure must be focused on investment grade issuers.

Liquidity Requirements - The Trustees have decided that income should be reinvested until further notice. The Trustees wish to keep at least 33% of assets in investments that can be realised within 28 days and a total of 75% of assets in investments that can be realised within three months, subject to loss of interest in accordance with the terms of each investment. The Trustees wish to maintain the lowest practicable level of cash within the investment portfolio.

Time Horizon - The investment portfolio is considered as a long term structure. An annual review will consider any requirement to draw cash in the coming year.

Restrictions - The Trustees have not adopted an exclusionary policy but, in accordance with Charity Commission guidelines, individual investments may be excluded if they might be perceived as conflicting with PLUS’s charitable purpose or values.

Investment Fees & Charges - Fees paid to the Bank for investment services are to be charged on the basis of an agreed percentage of portfolio value. No other fees or charges will be

Page 25 of 48

PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES

FOR THE YEAR ENDING 31 MARCH 2022

paid. Commission earned by the Bank in the course of its investment of our assets will be credited to the portfolio.

Management - Investments are managed by the Bank in accordance with a written mandate which has been agreed by the Board of Trustees, a copy of which is held at the Charity’s Registered Office. The mandate requires that any two signatories are required to authorise each transaction or instruction related to the operation of the account. Any one signatory is required to countermand an instruction given to the Bank. As a minimum, the Chair, Honorary Treasurer, Company Secretary and one senior manager are to be signatories. In addition, the Board may nominate further Trustees or senior employees to operate the investment account.

Reporting and Monitoring - The Trustees require the Bank to provide a quarterly report, showing the overall value of the portfolio; the value and changes in value of each investment; fees charged and a commentary on the performance of each asset class. In the report, the performance of the portfolio will be measured against indices for standard industry benchmarks. An annual summary report is also required for the period 1 April to 31 March, in line with the Charity’s financial year.

Policy Approval and Review - The Chief Executive will ensure that the Investment Policy is reviewed at least annually by a senior member of staff who has relevant experience. Any significant changes in risk exposure or proposed changes to the Policy will be referred to the Board of Trustees for discussion and agreement. A review of the Policy may be initiated by the Board at any time. The Policy must be agreed by the Board and signed on their behalf by a Trustee.

Page 26 of 48

PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2022

Responsibilities of the Trustees

The Trustees are responsible for preparing the Annual Report and the financial statements in accordance with applicable law and regulations. Company law requires the Trustees to prepare financial statements for each financial year. Under that law the trustees have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). The financial statements are required by law to give a true and fair view of the state of affairs of the company and of the profit or loss of the company for that period. In preparing these financial statements, the trustees are required to:

Select suitable accounting policies and then apply them consistently;

The Trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Audit Information

So far as each of the directors at the time the Trustees' Report is approved is aware:

The Trustees’ Annual Report is approved by the Trustees of the Charity. The Strategic Report, which forms part of the Annual Report, is approved by the Trustees in their capacity as Directors in company law of the Charity.

Page 27 of 48

PLUS (Providence Linc United Services) ANNUAL REPORT OF THE TRUSTEES FOR THE YEAR ENDING 31 MARCH 2022

Approved by the trustees on 21 November 2022 and signed on their behalf by:

Sarah Broad, Treasurer

Page 28 of 48

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF

PLUS (PROVIDENCE LINC UNITED SERVICES)

Opinion

We have audited the financial statements of PLUS (Providence Linc United Services) (‘the company’ for the year ended 31 March 2022 which comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 ‘The Financial Reporting Standard Applicable in the UK and Ireland’ (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs(UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s Responsibilities for the audit of financial statements section of our report. We are independent of the Corporation in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the annual report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Page 29 of 48

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF

PLUS (PROVIDENCE LINC UNITED SERVICES)

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the company and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ annual report.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the trustees’ responsibilities statement set out on page 27, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

As part of an audit in accordance with ISAs (UK) we exercise professional judgement and maintain professional scepticism throughout the audit. We also:

Page 30 of 48

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF

PLUS (PROVIDENCE LINC UNITED SERVICES)

error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.

Explanation as to what extent the audit was considered capable of detecting irregularities, including fraud

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below.

The objectives of our audit in respect of fraud, are; to identify and assess the risks of material misstatement of the financial statements due to fraud; to obtain sufficient appropriate audit evidence regarding the assessed risks of material misstatement due to fraud, through designing and implementing appropriate responses to those assessed risks; and to respond appropriately to instances of fraud or suspected fraud identified during the audit. However, the primary responsibility for the prevention and detection of fraud rests with both management and those charged with governance of the charitable company.

Our approach was as follows:

Page 31 of 48

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF

PLUS (PROVIDENCE LINC UNITED SERVICES)

There are inherent limitations in the audit procedures described above. We are less likely to become aware of instances of non-compliance with laws and regulations that are not closely related to events and transactions reflected in the financial statements. Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, or through collusion.

Use of our report

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to any party other than the charitable company and charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.

Luke Holt (Senior Statutory Auditor) for and on behalf of Moore Kingston Smith LLP, Statutory Auditor

9 Appold Street London EC2A 2AP

Date: 2 December 2022

Page 32 of 48

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF

PLUS (PROVIDENCE LINC UNITED SERVICES)

These financial statements were approved by the Trustees and authorised for issue

on

21 November 2022 and signed on their behalf by:

D. I. Dannreuther

Chair

Company number: 02782712

Page 33 of 48

PLUS (Providence Linc United Services)

for the year ended 31st March 2022

Financial Statements

Statement of Financial Activities for the year ended 31 March 2022

(Incorporating the income and expenditure account)

Page 34 of 48

PLUS (Providence Linc United Services)

Financial Statements

for the year ended 31st March 2022

Balance Sheet at 31 March 2022

2022
Note
£
Fixed Assets
Intangible fixed assets
9
Tangible fixed assets
10
Investments
11
Current Assets
Debtors
12
877,590
Cash at bank and in hand
676,716
1,554,306
Creditors: Amounts falling due
within one year
13
(768,793)
Net Current Assets
Total Assets less Current liabilities
Funds
Restricted funds
16
Unrestricted funds:
17
Designated funds (including revaluation reserve)
General funds		 2022
2021
£
£
-
1,861,114
5,698,319
7,559,433
473,264
1,099,002
1,572,266
(594,948)
785,513
8,344,946
86,933
-
3,922,972
4,335,041
8,344,946		 2021
£
70
1,884,460
5,351,838
7,236,368
977,318
8,213,686
99,623
3,913,990
4,200,072
8,213,686

These financial statements were approved by the Trustees and authorised for issue

on 21 November 2022 and signed on their behalf by:

................................................... D. I. Dannreuther Chair

Company number: 02782712

Page 35 of 48

PLUS (Providence Linc United Services)

Financial Statements

for the year ended 31st March 2022

Statement of Cash Flows at 31 March 2022

Page 36 of 48

PLUS (Providence Linc United Services) Notes to the Financial Statements For the year ended 31st March 2022 (Continued)

1: Accounting Policies

The financial statements have been prepared in accordance with the Financial Reporting Standard applicable in the UK (FRS 102). The Charitable Company is a public benefit entity for the purposes of FRS 102 and therefore the Charity also prepared its financial statements in accordance with the Statement of Recommended Practice applicable to charities preparing their accounts in accordance with FRS 102; the Companies Act 2006 and the Charities Act 2011.

The financial statements are prepared in sterling, which is the functional currency of the charity. Monetary amounts in these financial statements are rounded to the nearest pound.

The principal accounting policies adopted in the preparation of the financial statements are set out below.

The impact of the Covid-19 pandemic has been considered by analysing financial impacts on the Charity to date and by making projections to the end of the 2021-2022 financial year. There is no likely scenario in which Covid-19 will affect the status of the Charity as a going concern, although there is a risk of a reduction in the value of investments in the event of a resurgence of the infection.

After making enquiries, the Trustees have concluded that there are no material uncertainties as to whether the Charity has adequate resources to continue in operational existence for the foreseeable future. The Charity therefore continues to adopt the going concern basis in preparing its financial statements.

Page 37 of 48

PLUS (Providence Linc United Services) Notes to the Financial Statements For the year ended 31st March 2022 (Continued)

Furniture and fitting, motor vehicles and digital equipment: 4 years

Software 4 years

Page 38 of 48

PLUS (Providence Linc United Services) Notes to the Financial Statements For the year ended 31st March 2022 (Continued)

Contributions are set in relation only to the current service period and are not affected by any surplus or deficit in the scheme relating to past service of employees of the Charity. Estimated future differences between scheme assets and liabilities are being adjusted through increases or decreases in future service contributions.

The following judgement is considered by the trustees to have most significant effect on amounts recognised in the financial statements:

The charity’s freehold property and investment property is included in the financial statements at valuation as described in notes 9 and 11 to the financial statements. This is considered to be a critical accounting estimate in view of the amounts involved and the judgements applied in their valuation.

The investment property was last re-valued by a third party, Bruton Knowles LLP, in April 2021 in accordance with the Practice Statements and Guidance Notes contained in the Valuation Standards of the Royal institution of Chartered Surveyors (RICS) 6[th] Edition.

The Trustees consider that the updated valuations represent the best estimate of fair value at the balance sheet date.

Page 39 of 48

PLUS (Providence Linc United Services) Notes to the Financial Statements For the year ended 31st March 2022 (Continued)

Page 40 of 48

PLUS (Providence Linc United Services) Notes to the Financial Statements For the year ended 31st March 2022 (Continued)

4 Total Expenditure

Total Expenditure
Staff salaries
Covid salary costs
Agency staff
CSV, travel and sundry
expenditure
Food and provisions		 Care &
Support
£
4,210,236
541,575
(800)
70,649		 Housing
& Rental
£
-
-
-
-		 Governance
£
-
-
-
-		 Central costs
£
278,039
18,562
917
8,732		 2022
Total
£
4,488,275
-
560,136
117
79,381
Property expenditure 38,969 188,447 - 88,647 316,063
Housing Assoc charges
Day services & Art Therapy
Legal and professional
Audit and consultancy		 9,160
29,738
-		 68,788
-
-
-		 -
-
-
14,400		 (5,373)
-
30,756
11,940		 63,415
9,160
60,494
26,340
Support costs 90,179 32,567 - 140,483 263,229
Total direct costs 4,989,707 289,801 14,400 572,702
5,866,610
Allocation of central costs 548,761 38,341 (14,400) (572,702)
Total resources expended 2
5,538,468		 328,142 - - 5,866,610

Central costs are allocated to charitable activities on the basis of staff time spent supporting those activities (Care & Support: 94%, Housing & Rental: 6%).

4 Total Expenditure

Total Expenditure Total Expenditure
Care &
Support
£
Staff salaries
3,695,046
Covid salary costs
36,084
Agency staff
402,674
CSV, travel and sundry expe
580
Food and provisions
62,936
Property expenditure
35,127
Housing Assoc charges
Day services & Art Therapy
169
Legal and professional
13,502
Audit and consultancy
Support costs
61,870
Total direct costs
4,307,988		 Housing
& Rental
£
-
-
-
-
158,181
60,571
-
-
35,523
254,276		 Governance
£
-
-
-
-
-
-
-
-
11,700
-
11,700		 2021
Central costs
Total
£
£
228,805
3,923,851
-
36,084
-
402,674
332
912
4,740
67,676
91,478
284,786
-
60,571
-
169
32,686
46,188
193
11,893
119,378
216,772
477,613
5,051,577
Allocation of central costs
Total resources expended:		 450,168

4,758,156		 ~~Page~~
39,145
293,421		 ~~41 of 48~~
(11,700)
-		 (477,613)
-
5,051,577

Central costs are allocated to charitable activities on the basis of staff time spent supporting those activities (Care & Support: 99%, Housing & Rental: 1%).

PLUS (Providence Linc United Services) Notes to the Financial Statements For the year ended 31st March 2022 (Continued)

5 Net Incoming Resources for the Year

This is stated after charging/(crediting):
Auditors' remuneration
4700
Auditors' remuneration - prior year (over)/under provision
Auditors' remuneration - accounting services
Amortisation
Depreciation
Operating lease rentals - property
Operating lease rentals - other
6
Staff Salaries and Numbers
Staff emoluments during the year:
Salaries and wages
Pension costs
Total emoluments
Social security costs
Total staff costs		 2022
2021
£
£
14,400
11,700
-
-
-
-
70
616
60,816
74,277
78,750
78,750
3,209
2,495
2021
2020
£
£
4,064,277
3,529,153
85,888
76,242
4,150,166
3,605,395
338,109
304,048
4,488,275
3,909,444

One employee received emoluments of between £80,000 to £90,000 (2022: 1 employee £70,000 to £80,000). No other employees received emoluments of more than £60,000 (2021: nil).

Key management personnel include the Trustees, Chief Executive (and senior staff reporting directly to the Chief Executive). The total employee benefits of the charity's key management personnel were £285,577 (2021: £303,994). No trustee received any remuneration as part of this figure.

Average weekly number of employees during the year:
Operational Services
Central Services
Bank staff		 102.5
97
15
18
65
66
183
181

The pension contributions relate to five separate defined contribution schemes. There were £17,757 outstanding contributions due at 31 March 2022 (2021: £22,864).

7 Trustees

No remuneration was paid to any trustee for services as a trustee (2022: nil) and no trustees were reimbursed any expenses during the year (2021).

8 Taxation

All income is charitable and applied for charitable purposes and therefore is exempt from corporation tax.

Page 42 of 48

PLUS (Providence Linc United Services) Notes to the Financial Statements For the year ended 31st March 2022 (Continued)

Page 43 of 48

PLUS (Providence Linc United Services) Notes to the Financial Statements For the year ended 31st March 2022 (Continued)

Page 44 of 48

PLUS (Providence Linc United Services) Notes to the Financial Statements For the year ended 31st March 2022 (Continued)

Page 45 of 48

PLUS (Providence Linc United Services) Notes to the Financial Statements For the year ended 31st March 2022 (Continued)

Page 46 of 48

PLUS (Providence Linc United Services) Notes to the Financial Statements For the year ended 31st March 2022 (Continued)

Page 47 of 48

PLUS (Providence Linc United Services) Notes to the Financial Statements For the year ended 31st March 2022 (Continued)

Page 48 of 48

PLUS (Providence Linc United Services) Notes to the Financial Statements For the year ended 31st March 2022 (Continued)

Page 49 of 48