Family Friends
A company limited by guarantee and not having a share capital
Annual Report and Accounts
31 March 2024
Company registration number 02863464
Charity registration number 1028214

Family Friends
(A company limited by guarantee and not having a share capital)
Report and accounts
Contents
Page
Reference and Administrative Information
Trustees, report
Auditor's report
statement of financial activities
10
Balance sheet
Notes to the accounts
12-20

Family Friends
(A company limited by guarantee and not having a share capital)
Report and accounts
REFERENCE AND ADMINISTRATIVE INFORMATION
Directors l Trustees
Mr T Bernstein
Mr C Madel
Mr G Smith
Mrs A Blasch
Ms R Bowles (resigned 22 July 2024)
Ms C Sandler
Ms K Hearne
Chief Executive
Ms Melanie Christodoulou
Registered Office
Unit 1, 10 Acklam Road
London
W105QZ
Charity Registration number
1028214
Company Registration number
2863464
Bankers
CAF Bank Ltd
25 Kings Hill
West Malling
Kenl
ME19 4JQ
Flagstone (clo CAF Bank)
1 sl Floor, Clareville House
26-27 Oxendon Street
London
SW1 Y 4EL
Auditors
Bullimores LLP
Chartered Accountants
Old Printers Yard
156 South Street
Dorking
Surrey
RH4 2HF

FAMILY FRIENDS
A Company limited by guarantee and not having a Share Capital
REPORT OF THE TRUSTEES AND DIRECTORS
ST
FOR YEAR ENDED 31 MARCH 2024
Structure, Governance and Management
The Iruslees and directors presenl their Report and Accounts for the year ending 31st March 2024.
Legal and administralive information set out on page 1 forms part of this report.
Governing Document
The organisation is a charitable company limited by guarantee, incorporated on 19111 October 1993 and
registered as a charity on 9th November 1993. The company was established under a Memorandum of
Associalion. which established the objects and powers of the charitable company and is governed
under its Articles of Association. In the event of the company being wound up, members are required
to contribule an amount not exceeding £10.
Trustee Selection and Organisation
The directors of the company are also charity trustees for the purposes of charity law and throughout
Ihis report are colleclively referred lo as trustees. The trustees are appointed by the board of trustees
as and when required. The board of trustees is usually made up of approximately 5~8 members and
meels 516 times each year.
Trustees who served during Ihe year and up lo the date of this report were as follows: Tony Bernstein
{Chair), Chris Madel (Deputy Chair), George Smith, Allison Blasch, Catherine Sandler, Rosalyn Bowles
and Kelly Hearne. To beller inform our work. the Iruslee board includes current or former volunteers.
The Irustees also have a finance sub-committee which is chaired by Allison Blasch and meets four
limes a year.
Risk Management
The trustees have examined the major stralegic and operational risks Ihat the charity faces and confirm
that systems have been pul in place to enable regular reports to be prodU￿d so Ihat steps can be taken
to lessen these risks.
Elective Resolution
The accounts will be presented at the Annual General Meeting. Members are entitled to call for a
meeting to be held by giving notice lo the company nol later than 21 working days before the date of
the meeting at which the resolution is to be moved.
Objectives and Activities
The charity's objectives as set out in its Memorandum of Association are relief of children or parents in
despair and distress and the prevention of emolional and physical abuse of such children. The aims of
the charity are to give long-term befriending and mentoring support to parents and children in need
through trained volunteers. The charity helps families to find their strengths lo make positive changes in
their lives. The charity's mission is 'to help families to help Ihemselves,.
In furtherance of these objectives, Family Friends recruits, trains, and oversees a supporl network of
individual volunteers to befriend and give practical and emotional help to families with children who, in
the opinion of the charity, are in need of assistance. In accordance with Ihis, 140 families were directly
supported between April 2023 and March 2024, impacting a total of 400 people. Having considered the
Charity Commission's guidance on public benefit, the trustees believe that the activities fall within this
definition.

FAMILY FRIENDS
A Company limited by guarantee and not having a Share Capital
REPORT OF THE TRUSTEES AND DIRECTORS
ST
FOR YEAR ENDED 31 MARCH 2024
Family Friends has developed a three year strategy, which sets out our priorities and plans in the
furtherance of our charitable objectives.
Level of Support Services
Family Friends is committed to serving communities within the Royal Borough of Kensington & Chelsea
(RBKCI, the London Borough of Hammersmilh & Fulham ILBHF). the London Borough of Brent ILBB),
and Westminster City Council (WCC). In addition to Ihese core areas, we continue to support families
even after they have moved oul of these regions during their engagement period. Our primary service
involves a comprehensive 12-month volunteer home-visiting scheme, offering befriending and
mentoring support to families facing challenges.
Since our inception, Family Friends has been a pillar of support in Kensington & Chelsea, starling in
1993, exlending services to Hammersmilh & Fulham in 2007. to Brent in 2016, and most recently to
Weslminsler in 2023.
We offer two key services:
1. Parent Befriending: Targeted support for parents of children under 18. helping them navigate
parenting challenges and community engagemenl.
2. ChildlAdolescent Mentoring (Big Buddies)- Dedicated mentoring for children and adolescents aged
10-18 years, focusing on personal development and social skills.
To further enrich our services, we conduct monthly groupwork sessions for volunleers, parents, young
people, and sessions specifically designed for those with Special Educational Needs (SEN). Over the
years, Family Friends has successfully fostered a robust peer network and has established a suite of
training and support groups for families.
Volunteers
This year has been dynamic for our volunteer program. We organized four training weekends.
welcomed over 50 new volunteers, and conducted eleven monthly support group sessions for all
exisling volunteers. Our volunteers benefit from bespoke training opporlunilies tailored lo meet the
evolving needs of our services, allowing them to extend their skills and expertise beyond traditional
befriending roles.
All volunteers can access our online portal, which serves as a tool for documenting sessions, planning
future interactions, and facilitating monthly supervisions with one of our volunteer coordinalors.
Operations
Operational challenges this year primarily involved recruitment and retention, prompting a strategic
realignmenl of our service delivery model to include a broader pool of workers..
Head of Families: This role is crucial for managing the entry and journey of families within our system,
overseeing a team of part-time family connectors who tackle various projects on an as-needed basis.
Head of Volunteers: A new position dedicated lo managing all volunteers across different levels and
projects. this role also involves strategic oversight of Ihe volunteer coordinators and associated staff,
focusing on project development and service enhancement.

FAMILY FRIENDS
A Company limited by guarantee and not having a Share Capital
REPORT OF THE TRUSTEES AND DIRECTORS
FOR YEAR ENDED 31- MARCH 2024
Pool Workers: We have engaged a group of on-call workers who assist with group activities,
assessmenls, and outreach efforts. This flexibility has allowed us to expand our geographic reach and
tailor our services more precisely to cotnmunity needs.
Partnership Work
Our collaborative in itialives have been vital in enhancing our service delivery. A sigllificanl partnership
with Golborne GP Surgcry has enabled us to supporl child health checks aligned with Ihe Grenfell NHS
project, improving our capacity to assist local families through effective signposting and groupwork.
Further, our involvement in the DRIF I project alongside the Young H&F Foundation, Wesl London Free
School. and Violence Intervention Projecl has been instrumental in sllpporting the transitional age group
within schools. theieby helping to bridge the gap between home, school, and community environmenls.
Referrals and Service Adaptation
Family Friends is deeply integrated into local networks, with referrals primarily coming from Early Help,
Social Care, GPS, Social Prescribers, school teachers, pastoral staff, and other Voluntary and
Community Sector IVCS) partners. Due to the volume of referrals, we have maintained a waiting list
with a maximum initial wail lime of three weeks.
This year. we also refined our service levels to accommodate a broader range of needs:
Level 1 = Signposting
Level 2.. Group activitie5 and trips
Level 3.. Phone support for up to three monlhs
Level 4.. Befriending and Big Buddies for up to a year
This tiered approach allows us to efficiently transition individuals through our services or lo appropriate
external services, optimising support timelines.
Throughout the past year. our core Befriending and Mentoring programs have directly supported 140
families across our service areas, impacling approximately 400 individuals when considering the
extended benefit to family members. Our ongoing commitment to adapt and respond lo community
needs continues lo be the cornerstone of our mission at Family Friends.
Financial Review
Funding and Fundraising
The Slalemenl of Financial Activities on page 10 discloses total income to March 2024 of £294.570
{2023-. £290,956) and total expenditure of £307.546 (2023: £261,722).
The restricted fund is showing a deficit of £23.060 (2023 surplus.. £23,000). Reslricted funds have been
awarded to be expended on work specified by the donor to further the Befriending and Mentoring
services provided by the Charity. Family Friends is grateful to all the funders
the support of families
would not be possible without your generosity.
The unrestricted fund surplus is £10,084 (2023 surplus.. £6,234) which increased our general reserves
10 £164,444 (2023. £154,360).

FAMILY FRIENDS
A Company limited by guarantee and not having a Share Capital
REPORT OF THE TRUSTEES AND DIRECTORS
ST
FOR YEAR ENDED 31 MARCH 2024
Reserves Policy
Family Friends has a policy on unrestricted reserves as follows-. 'in order lo help guarantee the
completion of service programmes lo existing clients, Family Friends has a reserves policy of
maintaining an unrestricted reserves of the equivalent of 5 months of its annual gross expenditure
budget,.
Unreslricled reserves as al 31st March 2024 total £164,444 which represents five months of current
budgeted expendilure and therefore comply with Ihis policy. The Trustees will continue lo review this
and are committed to mainlaining sufficient unrestricted reserves.
Going Concern
Beyond monitoring the financial performance and management for the immediate year through the
quarterly reporting cycle, the Truslees assess the financial wellbeing of the Charity by contributing lo
and reviewing the Budget & Business Plan for Ihe subsequent year as well as the longer-lerm Slialegic
Planning.
The going concern status of the charity is a key focus of reporting for the Finance Sub-commillee which
monitors actual and forecast financial reports and the robustness of the charity's income sources al
each quarterly meeling, this is then reported on and discussed at each Trustees Meeling. The charity
does recognise that future funding opportunities may become more difficult in light of the current
economic situation, and we endeavour to explore differenl types of income generation lo mitigate the
uncertainty.
Trustees, Responsibilities for the Financial Statements
The trustees (who are also the directors of Family Friends for the purposes of company law) are
responsible for preparing the Reporl of the Trustees and the financial statements in accordance with
applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted
Accounting Practice}.
Company law requires the Iruslees to prepare financial statements for each financial year which give a
true and fair view of the slate of affairs of the charitable company and of the incoming resources and
application of resources. including the income and expenditure, of the charitable company for that
period. In preparing those financial statements, the truslees are required to..
select suitable accounting policies and then apply them consislenlly
observe the methods and principles in the Charily SORP
make judgements and eslimales that are reasonable and prudenl
slate whelher applicable UK Accounting Standards have been followed. subject to any material
departures disclosed and explained in the financial slatements.. and
prepare the financial statements on the going concern basis unless it is inappropriate to
presume that the charitable company will continue in business.
The trustees are responsible for keeping proper accounting records which disclose with reasonable
accuracy al any lime the financial position of the charitable company and to enable them lo ensure that
the financial slalemenls comply with the Companies Act 2006. They are also responsible for
safeguarding the assets of the charitable company and hence for taking reasonable steps for the
prevention and detection of fraud and other irregularities.

FAMILY FRIENDS
A Company limited by guarantee and not having a Share Capital
REPORT OF THE TRUSTEES AND DIREcfoRS
ST
FOR YEAR ENDED 31 MARCH 2024
Statement as to Disclosure of Information to Auditors
So far as Ihe trustees are aware, there is no relevant audit information {as defined by Section 418 of
the Companies Act 2006> of which the charity's auditors are unaware, and each trustee has taken all
the steps that he or she ought to have taken as a Iruslee in order lo make himself or herself aware of
any relevant audit information and lo establish that the charity's auditors are aware of that information.
This report has been prepared in accordance with the special provisions of Part 15 of the Companies
Act 2006 relating to small companies.
Approved by order of the board of trustees on
l*............. and signed on its behalf by:
Tony Bernstein (Chair)
George Smith (Trusteel

FAMILY FRIENDS
A Company limited by guarantee and not having a Share Capital
INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF FAMILY FRIENDS
Opinion
We have audited Ihe financial statements of Family Friends (the "Charity") for the year ended 31 St March 2024
which comprise Stalemenl of Financial Activilies, the Summary Income and Expenditure, the Balance Sheet
and notes to the financial statements, including a summary of significant accounting policies. The financial
reporling framework that has been applied in their preparation is applicable law and United Kingdom Accounting
Standards, including Financial Reporting Standard 102.. The Financial Reporting Standard applicable in the UK
and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice}.
In our opinion, the financial statements..
give a true and fair view of the slate of the Charity's affairs as at 31 St March 2024 and of its income and
expenditure for the year then ended-,
have been properly prepared in accordance with United Kingdom Generally Accepted Accounling
Practice-
have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) {ISAs {UK}l and applicable
law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit
of the financial statements section of our report. We are independent of the Charity in accordance with the
ethical requirements Ihat are relevant to our audit of the financial statements in the UK, including the FRC'S
Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements.
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our
opinion.
Conclusions relating to going concern
We have nolhing to report in respect of the following mallers in relation lo which the ISAS (UK) require us to
report to you where..
the trustees, use of the going concern basis of accounting in the preparation of the financial statements
is not appropriate,. or
the trustees have not disclosed in the financial slalemenls any identified material uncertainties Ihal may
cast significant doubt about the Charity's ability to continue lo adopt the going concern basis of
accounting for a period of al least twelve months from the dale when the financial statements are
authorised for issue.
Other information
The trustees are responsible lor the other information. The other information comprises thc information included
in the annual report other than the financial statements and our auditor's report Ihereon. Our opinion on the
financial statements does not cover Ihe other information and, except to the extent otherwise explicitly stated in
our report. we do not express any form of assurance conclusion thereon.
In connection with our audit of the financial slatements, our responsibility is to read the olher information and,
in doing so. consider whether the other information is materially inconsistent with the financial slatemenls or our
knowledge obtained in the audit or othewise appears to be materially misstated. If we identify such material
inconsistencies or apparent material misstalements, we are required to determine whether there is a material
misstatement in the financial statements or a material misslalemenl of Ihe other information. If, based on the
work we have performed, we conclude that there is a material misstatement of this other information. we are
required to report that fact.
We have nothing lo reporl in this regard.

FAMILY FRIENDS
A Company limited by guarantee and not having a Share Capital
INDEPENDENT AUDITOR'S REPORTTO THE TRUSTEES OF FAMILY FRIENDS
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the Charity and ils environmcnt oblained in the
course of the audit, we have not identified material misstatements in the Trustees, Annual Reporl.
We have nothing lo report in respect of the following mallers in relation lo which the Charities Act 2011
requires us lo report lo you if, in our oplnlon".
adequate accounting records have not been kept or relurns adequate for our audit have not
been received from branches not visited by us-,
the financial statements are not in agreement with the accounting records and returns-,
we have not obtained all Ihe information and explanations necessary for the purposes of our
audit.,
the directors were not enlitled to prepare the financial statements in accordance with the small
companies regime and lake advantage of the small companies exemption from the requirement
to prepare a strategic report.
Responsibilities of the trustees
As explained more fully in the trustees, responsibilities statement sel out on page 6, Ihe trustees are
responsible for the preparation of the financial statements and for being satisf led that they give a true
and fair view, and for such internal control as they determine is necessary to enable the preparation of
financial slalements that are free from material misslalement, whether due to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the Charity's ability to
continue as a going concern, disclosing, as applicable, matters related to going concern and using the
going concern basis of accour)ling unless the trustees either intend to liquidate the Charity or to cease
operations, or have no realistic alternative but to do so.
Our responsibilities for the audit of the financial statements
The trustees have elected for the financial statements lo be audited in accordance with the Charities
Act 2011 rather than the Companies Acl 2006. Accordingly, we have been appointed as auditor under
section 145 of the Charities Acl 2011 and report in accordance with rcgulations made under section
154 of thal Act.
Our objectives are to obtain reasonable assurance about whether the financial statemenls as a whole
are Iree from material misslalemenl, whether due to fraud or error, and to issue an auditor's report that
includes our opinion. Reasonable assurance is a high level of assurance, bul is not a guarantee that an
audit conducted in accordance with ISAS (UK) will always detect a material misstatement when it exists.
Misstatements can arise from fraud or error and are considered material if, individually or in the
aggregate. they could reasonably be expected lo influence the economic decisions of users taken on
the basis of these financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design
procedures in line with our responsibilities, outlined above, lo detect material m isstatements in respect
of irregularities, including fraud. The extent to which our procedures are capable of detecting
irregularities, including fraud is detailed below..
We obtained an understanding of the legal and regulatory ffameworks that are applicable to the Charity
and determined that the most significant which are directly relevant lo specific assertions in the financial
statemenls are those related to the reporting frameworks IFRS102, the Charities SORP and the
Charities Act 2011).

FAMILY FRIENDS
A Company limited by guarantee and not having a Share Capital
INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF FAMILY FRIENDS
We understood how the Charity is complying with those legal and regulatory frameworks by making
enquiries of the Iruslees and management.
We did not identify any mallers relating to non-compliance with laws and regulations or relating to fraud.
We assessed the susceptibility of the Charity's financial slatcments lo material misslalefflenl. including
how fraud might occur by discussions with the trustees and management to understand areas whore
they considered there was susceplibilily lo fraud. We also considered pressures on the trustees and
management to meet any exteinal pressures in reporting the financial results of the Charity.
Audit procedures performed by the engagement team on the areas where fraud might occur included:
evaluation of management's internal processes designed to prevent and detect irregularities
lesting. with a focus on entries determined to be large or relating to unusual transactions
review of data to detect unusual transactions
Assessment of the appropriateness of the collective competence and capabilities of the engagement
team included consideration of the engagement team's..
understanding of, and practical experience with audil engagements of a similar nalure and
complexity through the appropriate training and participation
knowledge of the sector in which the Charity operates
understanding of the legal and regulatory requirements specific to Ihe Charity.
Use of our report
This report is made solely to the Charity's trustees, as a body, in accordance with section 145 of the
Charities Act 2011 and the regulations made urider section 154 of that Act. Our audit work has been
undertaken so thal we might stale to the Charity's Irustees those matlors we are required to slate lo
them in an audilor's report and for no other purpose. To the fullest cxtenl permitted by law, we do not
accept or assume responsibility lo anyone other than tP)e Charity's trustees as a body, for our audit
work. for this report. or for the opinions we have formed.
Signed
LL
Dale
Bullimores LLP
Stalulory Auditor and Chartered Accountants
Eligible to act as an auditor in terms of Section 1212 of the Companies Act 2006
Old Printers Yard
156 SoLJth Street
Dorking
Surrey RH4 2HF

Family Friends
Statement of financial activities
(Incorporaling an income and expenditure account)
For the year ended 31 March 2024
2024
Total
2023
Total
Unrestricted Restricted
Note
Income from:
Donations and le9acies
46,515
191,689
238,204
245,940
Charitable acb'iAts'es'.
Befriending & ￿nIorIng Sermces
49,750
49,750
44,500
Other trading acb'mlies
250
250
In￿Stment income
6,366
6,366
516
Total income
241439
294.570
290,956
Expenditure on:
Raising funds
4,532
42,970
47,502
22,469
Charitable activities..
Befriending & Mentoring SeNces
38,515
221,529
260.044
239,253
Total expenditure
307 546
2G1,122
Net incomel(expenditure) for the year
10,084
(23,060)
{12,976)
29,234
Reconciliation of funds:
Total funds brought forward
154,360
37,821
192,181
162.947
Total funds carried forward
164.444
14,761
179,205
192,181
All ol the ab)ve results are derived from continuin9 aclivilies.
There were no other reco9nised gains or losses other than those staled above.
The allached notes form part of these financial slaternents.
io

Family Friends
Balance Sheet
As at 31 March 2024
2024
2024
2023
2023
Note
Fixed assets:
Tangible assots
11
5,410
4,062
Current assets:
Debtors
12
11,955
267.182
279,137
10.902
Cash at bank and In liand
310.261
321.163
Liabilities=
Creditors." amounts falling due wthin year
13
105,342
1133,044
Net current assets
173,795
188.119
Total assets less current liabilities
179,205
192,181
Funds
Reslricled funds
Unreslricled funds".
Gerieral funds
Designated funds
Total unrestricted funds
15
14,761
37,821
164,444
144,360
10,000
164,444
154,360
Total funds
179,205
192.181
For the year ended 31 March 2024 the charitable company is entitled to exemption from audit under Section
477 of the Companies Act 2006 relating to small companies.
The members have not required the charitable conpany lo obtsin an audit of ils financial statements for the
year ended 31 March 2024 in accordance wth Section 476 of the Companies Act 2006
The trustees acknowAedge their responsibilililies for
ensuring that the charitable cotTpany keeps accounting records that comply v4ri1h Sections 386 and 387
of the Companies Act 2006 and
(bl
preparing fInanc￿al statements which give a true and fair view of the state of affairs of the charitable
company as al the end of each financial year and of its surplus or deficit for each financial year In
accordance Mrith the rpquirerrtnts of Sections 394 and 395 and whi¢li otherwse comply with Ihe
requirorrEnls of the Coinpanies Act 2006 relating lo financial slalements. so far as applicable lo the
ch<Jl Itdble company.
These financial staternenls have been audited under the requirements of Secb'on 145 of the Charities Acl 2011
The financial statements have been prepared in accordance writh the special proiqsions for small companies
under Part 15 of the Companies A¢1 2006.
Approved by the trustees on
and signed on their behalf by..
.2024
Tony Bernstein
Chair
George Smith
Trustee
Company registration no. 02863464
The attached notes form part of the financial slalenEnts.
li

Family Friends
Notes to the financial statements
For the year ended 31 March 2024
1 Accounting policies
Basis of preparation
The financial statements ol the charitable company have been prepared in accordance ￿￿th the Charities SORP
{FRS102} "A¢counling and Reporting by Charities= Statement of Recommended Practice applicable lo charits.es
preparing their accounts in accordance wlh Ihe Financial Reporting Standard applicable in the UK and Republic
of Ireland IFRS 1021 leffective 1 January 2019}" Financial Reporting Standard 102 The Financial Reporting
Standard applicable in the UK and Republic of I reland" and the Companies Act 2006.
The charitable company meets the definition of a public benefit entity under FRS 102. A55ets and liabilities are
initially recognised al historical cost or transaction value unless otherwse stated in the relewanl accounting policy
The charitable company is eyEmpl from preparing a cash flow staletnenl due to the adopts.on of the exemption
awdilable to the charities with ￿ncoMe less than £500,000.
Going concern
The trustees consider that there are no material uncertainties about the charitable company's ability to continue
as a going concern, Key jLJdgemenls that the charitable company has made thich have a significant effect on
the accounts include eslimaling the liability from mulb-year 9rant commilrnents. The trustees do not consider that
there are any SOLirces of estimation at the reportiro dale that have a significant risk of causing a material
adjustrnenl to (he carrying amounts of assets and liabilities wlhin the next reporting period.
Fund accounting
Lhreslricled funds are available lo spend on activities that further any of the purposes of charity- Restricted
funds are donations thich the donor has specilied are to be solely used for particular areas of the charity's work
or for specific projects being undertaken by the charity- Designated funds are unrestricted funds thich the
Iruslees have decided, at their discretion, to set aside for a specific purpose. The aim of each designaled fund is
sel out in the attached notes.
Income
All incoming resources are included in the Slalemenl of Financial Activities when..
111 the charity is leg811y enlilled to Ihe funds
121 any performance conditions attached to the income have been met or are fully in control of the charity
131 il is probable that the income wll be reCeI￿d
141 the amount can be measured reliably-
Income from government and other grants, ￿ether 'capital' grants or 'revenue' grants, is recognised ￿en the
charity has entiuement to the funds, any performance conditions attached to the grants have been met, it is
probable that the inccme Mqll be received and the amounl can be measured reliably and is not deferred. Income
received in advance for the provision of specified seriAce is deferred until the crileria for income recognition are
met.
Charitable activities
Trading aclivib'es - other professional income is included in income in the period in which the relewanl activity
takes place.
Project specific funding when donors specifiy that donations and grants are for particular restricted pUrpo￿S,
ich do not amount lo pre-conditions regarding entilletnenl, this wll be includcd in income of reslricled funds
en receivable.
Donated services and facilities
Donaled seNices or facilities are recognised as income Mhen the charity has control over the item or received
ihe seriice. any conditions associated with Ihe donated item have been mel, the receipt of economic benefit
from the use by the charity of the item is probable and that economic benefit can be measured reliably. In
accordance Mrith the Charities SORP I FRS 102}, volunleer lime is not recognised so refer lo the trustees, annual
report for nK>re information about their contribub'on.
12

Family Friends
Notes to the financial statements
For the year ended 31 March 2024
1 Accounting policie5 Icontinuedl
Interest receivable
Interest on funds hold on deposil is included when receivable and the armunt can be measured reliably by the
charity., this is normally upon notification of Ihe interest paid or payable hy the bank.
Expenditure and irrecoverable VAT
Ejpendiiure is recognised once there is a legal or Constructi￿ obligation to make a payment to a third paty. it is
probable that sottlemenl woll be required and the arrounl of the obligation can be measured reliably. Ewendilure
is classified under the follo￿Arng actimty headings..
Costs of raising funds comprise of tradin9 Costs and the costs incurred by tre charitable company in
inducing third parties lo make voluntary contributions to IL as well as ihe cost of any acliifjlies with a
fundraising purposo.
Expenditure On charitable actiwities includes direct 2nd operational costs of delivering senrices and other
educational actiwlies undertaken to further the purposes of the charity and their associated supwrt costs.
Other e>penditure represents those items not falling inlo any other heading.
Irrecoverable VAT is charged as a cost against the actimty for which the expenditure was incurred.
Allocation of support costs
Support costs are those functions that assisl the work of the charity but do not directly undertake charitable
aclivilies. Support costs include off ice costs, finance, personnel. payroll and governance costs which suptx)rt the
Trusts programme and aclimties. These costs have been allocated between cost of raising funds and eypendilure
on charitable actimties. The bases on which supwrt costs ha￿ been allocaled are set out in note 7.
Operating leases
Rental Charges are charged on a straight line basis over the term of the lease.
Tangible fixed assets
Items of equipment are capitalised ￿ere the purchase price exceeds £1,000. Depreciation is provided al rates
calculated lo wite down the cosl of each assÈl to ils estimated residual value obEr ils e>pecled useful life. The
depreciation rates in use are as follows..
Office equipment
Fixiures and fittings
33°/0 straight line basis
25°/o reducing balance
Debtors
Trade and ott)er debtors are reco9nised at the setllemenl amount due after any trade discount offered.
PrepayrrEnts are valued at the amount prepaid net of any trade discounts due.
Cash at bank and in hand
Cash at bank and cash in hand includes cash and .8hort term highly liquid inveslmenl£ Vvith 8 short maturity of
three monihs or less Irorll the dale of acquisibon or opening ol the deposil or similar accounl.
Creditors and provisions
Creditors and pro￿lS1onS are recognised where the charity has a present obligalion resuliing from a past e￿nI
that wll probably result in the transfer of funds to a third party and the amount due to setue the obligation can be
measured or ests'mated reliably. Credilors and prowsions are normally recognised at their settlement arrK)unt after
allowng for 2ny trade discounts due.
Pensions
Erry)loyees of the charity are entided lo join the Pensions Trusl Pension Scheme which is ILJnded by contribulions
from empk>yees and Ihe charity as employer. The pension charge recorded in these accounts is the amount of
contributions payable in the accounting year.
13

Family Friends
Notes to the financial statements
For the year ended 31 March 2024
2 Detailed comparatives for the statement of financial activitie5
2023
Unrestricted
2023
Restricted
2023
Total
Income from:
Donations aThJ legacies
Charilable aclimts'es..
BefriendirYJ & Mentoring Serifjces
In￿tr￿ent Income
51,791
194,149
245,940
44,5(X)
44.500
516
516
Total income
52,307
238,649
290,956
Expendlture on:
R£ising funds
Charitable actimlies..
Befriending & Mentoring Sermces
4,850
17.619
22,469
41,223
198,030
239.253
Total expenditure
46,073
215,649
261.722
Net income I leypenditurol for the year
6,234
23,0(X)
29,234
Reconciliaiion of funds:
Total funds brought fonvard
148.126
14,821
162,947
Total furKJs carried fowdrd
154.380
37,821
192,181
3 Income from donations and legacies- current year
2024
Total
2023
Total
Unrestricted
Restricted
Donations
DMGT plc in Partnership ￿lth Tre Kensington & CheL
FcHJndation
Grdlers, Corrpany Charltsble Trust
IrKliMdual Donati(￿$
John Artyitsge Charitable Trust in parb)ership ￿1th New
PhiL4nlhropy Capilal
John Lyon's Charity
The EarL8 C(xJrl Debelopmenl Fund
KenslTrJion & Chelsea Foundaty'on - Children and YourwJ
PeO￿e Fund
National Lottery Fund - EK)Ive proie¢l
K&C Soclal C(MJncil Healthier Futures
K&C Social Cwncil Vaccine A￿renesS
Edmord G)sUing CT
John Lyons Drill programnE
Julia & Hans Rausing
NW LoThJon Suicide Pre￿EntiOn
NHSE Legacy Health & Equity Partnership
London COtTff￿nIty Fund - Vanquis
Harr￿S￿l¢h United Charities
CanN)den Charities
10,000
5,000
10,000
5,000
2,765
12,5(M)
2.765
11,791
40.000
40.000
30,000
40,000
46.250
3,837
30,000
7.500
49,607
25,507
7,9
5,833
23,250
3.750
3.125
35,208
16,338
35,208
16,338
4,167
49.792
15.000
15,625
4,892
4,167
4,167
49,792
15,000
15,625
4,892
4,167
3,750
1,500
3.750
1,500
46,515
191,689
238,204
245.940
14

Family Friends
Notes to the financial statements
For the year ended 31 March 2024
3 Income from donations and l•gaci•s - prior year
2023
Total
2022
Total
Unrestricted
Restricted
Donations
DMGT plc in Parlnership wilh The Kensngton & Chelsea
Foundabon
(3rdlers' Company Charitable Trust
G)Idman Sachs G¥es Annual Gimng Fund
The Gro￿ Trust
Lhiled in Hammersmith & Fulharn
Lhiied in Hammersmith & Fulharn- Period Poverty
Independence @ Home
Indimdual Donations
John Amitage Charilable Trust in parlnership wth New
Philanlhropy Capital
The CHK Foundation Iwa The Trusll
London Community Foundation - frenfell Young People's Fund
John Lyon's Charity
John Lyon's Summer Actibites
The Earls Court Devebpmenl Fund
Kensingion & Chelsea Foundation - Children and Young
Peop￿ Fund
NJtional Lottery Fund- Ew)Ive project
K&C Social Council Heallhier Futures
K&C Social Council Vaccine Awareness
Edward Ik)sUing CT
John Lyons Drift programme
Julia & Hans Rausing
London Suicide Pre￿ntion
12,500
5,000
12,500
5,000
10,000
5,416
7,500
20,438
3,950
1,000
389
9.278
11,791
11,791
40.(K)O
40,000
40.000
11,250
15,1100
21,000
2.600
8,763
46,250
46,250
3.837
3,837
7,500
49,607
25,507
7,990
5,833
23,250
3,750
3,125
7,500
49,607
25,507
7,990
5,833
23,250
3,750
3,125
10,(KJO
14,671
194 149
245.940
181,255
4 Income from Charitab￿ activities
2024
Total
2023
Total
Unrestricted
Restricted
Befriending & Mentoring Strrvi¢es
Royal Borough ol Kensin9ton & Chelsea F & C Ser￿lees
London Borough of Brent
Total for Bèfriending & Mentoring Services
39,750
io,000
49,750
39.750
10.000
49,750
37,500
7,000
44,5(KJ
Total income from ¢harilable activitl8S
4lJ. IJO
4EI,ljlO
S Income from othèr trading activities
2024
Total
2023
Total
Unrestricted
Restricted
Speakers lee
250
250
250
250
15

Family Friends
Notes to the financial statements
For the year ended 31 March 2024
6 IncorrE from inv8stn*nls
2024
Total
2023
Total
Unrestricted
Restricted
Bank interest
6,366
6,366
516
516
6.366
7 Analysis of expenditure . current year
Charitable
Aclimties
Cost of Befriendinq
raising & ￿￿nIOrillg
funds Services
Basis of
allocation
Support (knvernance
costs
costs
2024
Total
2023
Total
Stsff costs
Staff tirr
Direct costs
Direct
Pretrises costs
Staff tirne
Staff recruitmenvlraining
Staff lime
ofrice costslcorryns
staff lime
Depreciation
Staff litrE
Audit & Accountancy lee5 Stsll b'nE
Oiher Golernance cosis
Staff
19,958
18,252
2.267
171,636
9,428
19,271
7,983
199,577
27,680
22,872
6,392
24,934
3,697
22.559
35
173,402
17,095
25.098
1.789
20.940
2,577
20.670
211
1,134
6.392
1,247
3,697
2,493
21.194
22,559
35
42,970
221,529
12.470
30,577
307,546
261,722
Support costs
1.313
11.157
112.4701
(ki￿rnanCe costs
3.219
27,358
130,5771
Total expenditure 2024
47.502
260,044
307,546
261,722
Tot31 eypenditure 2023
22,469
239,253
261,722
Of the total expenditure. £43,047 was unreslricted12023'. £46.073} and £264,499 was restricted (2023.. £215,649)
This year the per￿ntage of costs. albcaled towards our core senAce on stsff time basis. has increa*d due lo the
additional staff employed lo direcuy delI￿r the charitable sermces and their increased use of the oflice and facilities
This year the split has been..
10. 85. 5 to Befriending & ￿￿nIorIng.. Support Cosls'12023 - 81=19.01 and
10.. 85 ." 5 to "FundTaising.' Befriending & Mentoring.- Support Costs 12023 - 10-.83-.71
This change has impacted on restricted funds as additional costs ha￿ been allocated lo specific projects.
16

Family Friends
Notes to the financial statement5
For the year ended 31 March 2024
7 Analysis of expenditure - prior year
Charitable
Actimlies
rien
Cost of
ralslng & Mentoring
funds SenAces
Basis ol
allocation
Support &)vernance
costs
costs
2023
Total
2022
Total
Staff costs
Staff lirre
Direct costs
Direct
Premises costs
Stsfl li￿
Staff recruitmenvtrain￿ng
Staff lime
(Xfice costslcomms
Staff time
Depreciation
Staff lime
ALKJil & Accounldllcy fees Staff lime
0￿er Q)vern3nce ro815
Slalf linE
17.340
279
143,924
16.816
20.329
12,138
173,402
17,095
25,09B
1,789
20.940
2,577
20,610
211
162.320
15.596
15,890
950
21.449
1.053
21,Og)
4,769
1,789
3,979
2,577
16,%1
20,810
211
17,619
198,030
13.114
32,959
261,722
238.428
Support costs
1.381
11.733
113,1141
)vernance costs
3,469
29.490
132,9591
Tolal expenditure 2023
22.469
239,253
261,722
238,428
Total eyperKiilure 2022
24.020
214.408
238.428
or the lotsl eynditure, £46,073 was unreslricled12022.. £50,606) and £215.649 was reslricled12022.. £187,822).
This year Ihe percentage of costs allocated towards our core sermce on staff lime basis, has increased due to ihe
additional slalf employed lo directly deliver Ihe charitable sertrices and I￿1r increased use of the office and facilibes.
This year the split has been..
81.. 19 to Befriending & ￿nIOrIng.. Supwrt Costs. (2022 - 70.'301 and
10..83..7 to 'Fundr3ising.' Befrier￿ing & Mentoring Support Costs" {2022 - 10..80.' 101
This change has imp2cled on reslricled funds as additional costs have been allocated lo specific proFcts.
Net expenditure for the year
This is staled after charging
2024
2023
Operah'ng ￿ase rentals..
Properly
Depreciab'on
Audilorfs remuneration.
18.092
3.697
14,368
2,577
Audit fees
4,700
240
4,940
4,500
11701
l(Aerllunder prow5ion
Total remuneration charged in the year
17

Family Friends
Notes to the financial statements
For the year ended 31 March 2024
Analysis of staff costs, trustee remuneration and expenses. and the cost of key management personnel
Stsfi costs were as follows..
2024
2023
SaL9ries aThJ ¥Aoges
Social security costs
Empk)yer's contribution lo defined conlribulion pension schemes
182,102
11,126
6,349
199,577
156,462
10,431
6,509
173,402
The numtrEr of employees whose total employee benefits, excluding employer penS￿On contribLJtions,
earning over £60,000, classified within bands of £10,000 is as follows..
2024
2023
£60,000 to £fiq,999
£70,000 to £79,999
The total employee benefits including pension contributions of the key managery￿nI pe150nnel were £199.577
{2023-. £173,402>.
The Charity Iruslees were not paid or recei¥￿1 any benefits from employnEnt kne Trust in the year12023= £nill
neithcr were thcy reimbursed expenses during the year12023.. £nil). No Charity Iruslee received payment for
professional or other sen￿ceS supplied lo the charity12023.. £nill.
Staff numbers
The a*r8ge number of employees (head count based on nuntsr of stsff empbyedl during the year was as follows..
2024
2023
charitab￿ activities
10 Taxatlon
The charitable company is exernpl fiom cortx)ration tax as all its income is charit8ble and is applied for charitable
purposes.
11 Tangible fixed a55ets
Offfice
equipment
Fixtures &
Fittings
Total
Cost
At the start of the year
Disposals in year
Addiiions in year
Al ihe end of the year
6,804
1.238
8,042
1.600
2.838
5,045
13,087
10,249
Depreciation
Al the starl of the ycar
DisFK)sals in year
Chargo for the year
At the erKI of the year
3.670
310
3,980
3,Q65
6,735
3,697
7,677
Net book value
At the end of the year
3,514
1.8
5,410
At Ihe stafl of the year
3,134
928
4.062
All ol the atK>ve assets are used for Charitab￿ purposes.
18

Family Friends
Notes to the financial statements
For the year ended 31 March 2024
12 Debtors
2024
2023
Trade debtors
Other debtors
PrepayrrEnts
250
9,845
1,860
11.955
3,694
1,774
10,902
13 Creditors: amounts falling due within one year
2024
2023
Trade C[￿ltorS
Tayation and social security
0￿er creditors
Accruals
Deferred income
2,299
5.688
6,483
8.536
4,678
113.347
133.044
6,403
90,972
105,342
Deferred income
2024
2023
Balance at the beginning of the year
Amount released lo income in tre year
Amount deferred in the year
Balance at the end of the year
113,347
1113,3471
90,972
90,972
65,436
165.4361
113.347
113.347
Deferred income comprises of grants lecei￿ in the current year thich relate lo future periods.
14a Anatysis of net assets between funds- current year
General
General
unrestricted designated Restricted
Total
funds
Tangible fixed assets
Net current assets
Net assets al the end of the year
5,410
159,034
164,444
5.410
173. 795
179,205
14,761
14,761
14b Analysis of net assets between funds - prior year
General
General
unrestricted designated Reslricted
Total
funds
Tangible fixed assets
Net current assets
Net assets al the eThJ of the year
4,062
140.298
144,360
4,062
188.119
192,181
10.000
10,000
37.821
37,821
15a Movemonts in funds - current year
Incomrng
Outgoing
At the start resources & resources &
of the year
gains
losses
At the end
of th8 year
Transfers
Restricted funds:
Befriending & Mentoring Sermces
Total restricted funds
37.821
37,821
241.439
241,439
264,499
264.499
14,761
14,761
Unrestricted funds:
General funds
Designated funds
Total unrestricted funds
144,360
10,000
154.360
53.131
33.047
10.000
43.047
164,444
53.131
164,444
Total funds
192,181
294,570
307.546
179,205
19

Family Friends
Notes to the financial statements
For the year ended 31 March 2024
15b Movements In funds - prior year
Incoming
(Xjlgoing
At the start of resources & fesources &
the year
gains
losses
Al the end of
the year
Transfers
Restricted funds:
Beffiending & Mentoring Serifjce5
Total restrlcted funds
14,821
14,821
238,649
238,649
215,649
215,649
37,821
37,821
Unrestricted funds..
l*neral funds
Designated funds
Total unrestrlcted funds
148,126
52.307
46,073
10.000
10,000
144.360
148,126
52,307
46,073
154,360
Total funds
162,947
290,956
261,722
192.181
Purposes of restrlcted funds.. Befriendlng & Mentoring Services
The income of the charity includes grants reCeI￿d lor specific restricted projects.
Purpose of Designated funds
During the year ended 31 March 2023 the trustees created a designated fund for the purpose of allocating funds for
the 30(h Anniversary and transferred £10.000 to it from general funds. During 2023124 these funds hava been spenL
16 Operating lease Commitments
Total future mininMJm kase payments undei non-cancellable operating ￿aSeS are as follows..
Property
2024
2023
Due within one year
Due wthin ￿ to fi￿ years
3,650
13,569
3,650
13,569
17 Legal ststus of the charlty
The charity is a company limited by guaranlee incorporated in England and has no share capital. Each rne￿r is
liab￿ lo contribute a sum not exceeding £10 in the e￿nI ol the charity teing wound up.
18 Related party transactions
There are no related party transactions lo disclose for 202412023.. none).
There ale no donations from related parh'es which are outside the normal course of business and no reslricled
donations from reL41ed parties.
20