wONGHAm & DISTRICT CITIZENS ADVICE BUREAU (A company limited by guarantee) UNAUDITED FINANCIAL STATEMENTS 31 MARCH 2025 Company Registration Number 02862148 Charity Number 1027729
WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 CONTENTS PAGE Trustees, Annual Report (incorporating the Directors, Report) Independent Examiners, Report to the Directors 10 Statement of Financial Activities Statement of Financial Position 12 Statemcnt of Cash flows 13 Notes to the financial statcments 14
WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU TRUSTEES, ANNUAL REPORT YEAR ENDED 31 MARCH 2025 The trustees, who are also directors for the purposes of charity law, have pleasure in presenting their report and the financial statements of the charity for the year ended 31 March 2025. REFERENCE AND ADMINISTIL4TIVE INFORMATION Registered Charity Name Wokingham & District Citizens Advice Bureau Charity registration number 1027729 Company registration number 02862148 Honorary Founder Member Mrs A R Potts Trustees committec Ms J Cameron - Vice Chair & People, Culturc & Communication M.% A Dcllcr Chair & Audit, Risk & Rcmuneration Committee Mrs M Juarez Perez - Qudlliy & Performdnce Committee Mrs A Lucas - People, Culture & Communication Committee Ms N Lynam (resigned 23 May 2025) Ms S Dc Quidt - Pcoplc, Ciiliure & Communication Committcc Mi J P Gurney - Quality & PerfornianLe Committee Mr R H Middleton (appointed 29 Octobcr 2024)- Audit, Risk Mr S R Price (appointcd 29 Octobcr 2024) - Quality & Perf()rmunce Mr K R Miller (appointL'd 25 June 2025) -TrL'asurcr & Audit, Risk Regiltered office Waterford House Erftstadt Court Wokingham Bcrk%hire RG40 2YF Operational address Waterford House r.rftsladt Court Wi)kingham Berkshirc RG40 2YF Chief Executive Ms R Hassan
WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU TRUSTEES, ANNUAL REPORT YEAR ENDED 31 MARCH 2025 ontinued- Charity secretary Ms A Deller Independent reviewer Jiilie TaLtei's(lill 33 Maiior Road Wokiii&Fharn B¥rksliii'e RG414AR Bankers HSBC Bank. plL 1-2 Ml< rkct PlaLe Wokingli<lm Bcrksliii'c RG40 IAL Solicitors Clifton Ingram LLP 22-24 Broad Street Wokingham Bcrkshire RG40 IBA
WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU TRUSTEES, ANNUAL REPORT YEAR ENDED 31 MARCH 2025 -continued- STRUCTURE, GOVERNANCL AND MANAGEMENT Governing document The organisation is a charitable company limited by guarantee, incorporated on 13 October 199.3 and registered as a charity on 27 October 1993. Thc charity was established under d Memorandum of Association which establishLd the objects and powers of Ihc Lharit(Ible company (ind is govcrncd under its Articles of As.8ociation. In the evcnt of ihc charity b¢ing wound up members are required to contribute an amount not excceding £ l. ReLruitment and appointment of Trustees The trustees of thc charity are also charity truslccs for the purposes of charity law and under the charity, ArtiLles arc known as mcmbers of the Trustee Board. Undcr the requircmcnts of thc Mcmorandum and ArtiLles of AssoLidtion ihL' membcrs of the Tniltee Board are clected to serve for a periL)d ot. threc years aflcr whALh they must be rc-electcd at thc next Annudl Gencrdl Meeting. All nominated or co-opted Trustccs shall rctirc from ()ffi¢c at thc third annual geneTal meeting lollowing thc ordinary mccting ot the Tru%tee Floard at which they were appoinled but may th¢n bc eleLted or re-appointcd. Irustees and training ThL' trustecs arc generally alrcady familiar with the practical work of thc charity. Addilionally, ncw tru%tccs are assi.8ted in f<iiniliarising themsclves with the charity and thc context within which it operatcs. Thiy proLL's.4 covers- Thc obligyations of Trustcc Board mcmbLrs. The main documents which scl out the opcrational framework for tlic charity includc the Mcmorandum and ArtiLIL's. RcsourLing and thc current financial position ats set out in the latest published accounts. Futtire pldns and objeLtives. Risk management Where appropriate, .8yStems or procedurcs have been cslabli.shed to mitigate the risks the charity faLe%. Inlcrnal control risks are minimiscd by the implementation of procedures f()r authorisation ot" all transdctions and projects. Procedures are in plaLe to cnsure compliancc with health and safety of staff, voluntccrs, Llients and visilor.% to thc orriLe.s. ThcsL procedures arc periodtcally reviewed to unsure that Ihey continuc to meel Ihe needs of the charity. Organisational structure In November 2024 a ncw committcc structure was implementcd to improvc governance and decision making. The following committees meet quarlerly Audit, Risk and Rcmuner4ition, Quality & Perfomiance, Pcople, C'ulture & Communication. Fach committcc operates undcr specific tcm]s of refercncc, supported by a schemc of delegations. l.hc Trustees board met t.our timcs diiring the year. The Trustee Board opcrates under its Articles of Association. Quartorly financial reports are prepared by the Treasurer, togcther with Annual Budgets and latest estimates of th¢ Charity's affairs and these are submitted to and approved by the Board. Trustees also met iii January 2025 to review and update the Business Strategy together with the Management Team who developed an operational delivery plan which is monitored by the board quarterly.
WOKINGHAM & DISTRICT CITIZEINS ADVICE BUREAU TRUSTEES, ANNUAL REPORT YEAR ENDED 31 MARCH 2025 -continued- Related parties In si) far as it is complimentary to the charity's objects, the charity is guided by both local and national pulicy. Objective The objective of the charity is to cstdblish and conduct a locally based, indcpendently funded cit17.ens Advice ServiLc with the Citizcns Advicc national organisation tu provide trec, indcpendent, non-jud&ymenlal, cunfidential <ind tmpartldl Service of lidvice tor the public who live and work in Wukingh¢im Borough. The charity's service aims: To providc Ihc advicc pcoplc necd and to empowcr pcoplc to be bctter able lo rcsolvc thcir future problems. To campaigrn to improve the policics <ind practices that affect people's liv¢s in Wokingham Borough To be thc go-lo Lharity for anyone in the borougih nccdingy h¢lp to find a way fonvard. Principal activity The main area of charitablc 12Ctivity is thc provision ot'general advice <incl infonnJtion and special 1st advice 011 dLbi, bLne*ils, Iioiisiiig &iiid eiiii)lÉ)ylllLlIt IlliiltLI's. Thc charity helps pcc)plc living andloi. Ivorkiii Y <qCI'()SS Wi)kiTigli<llll B()r()ugyli. W¥ liulp i)Loi)IL' fincl <] way forward with Ihcir i4.%LlCS, Ivltl) (l l)411'li¥Lil<ll- r()CLl% on qiieries around IVL'I farL bLiiel11s, debt, Iiuii.%ing, relationship probleins and einploymeiil law. Services provided to the pe()ple i)I' Wokingyham Borough includc.. Cicncralisl ddviLC, infi)rn]Iltion and suppurt, dclivcrcd by traincd voluntcers and .%taif whu oficr holi%ti¢ %upport on an individual ba.¥is, with support from supcrvisors in Woking7ham and Woodley with refcrrals via our web.qite too by tLl¢phonL, facc-to-lacc Opcrating an rfissessment proc¢b% lo cnsure that pcople thc iippropriatc Icvel of support from Citi/.ciis Advice or via other ()rganisations who are suited to their ne¢ds, sucli as loLal tood banks, CLASP, The Cow.%hed, Wokingyham United Charities, Berkshirc Womcn's Aid, Wokingham Voluntcer Centre, First Day%, Involvc, Link Visiting Schcme, Agc UK BL'rkshire and many m()re. Outreach acruss Wokingham Borough with our piirpose-desigined Mobile Advice Unit, an ofyice on wheels, to support people across oiir communilics Specialist Employment advic¢ via our volunteer Employment Team Moncy advice including specialist suppoil for complex dcbt problems and ¢nergy Co-dcsigning and stcering an anti-poverty/tackling povcrty stratcgy as part of a h(Irdship alliance with Wvkingham Borough Council, Wokingham United Charities, Agc UK Bcrkshire and First Days. Values Oiir staff, volunteers and truste¢s helped to decide our values looking at the future of our charity. We encourage we are not afraid of trying new things and we support each othei. to figure it out. We qiiestion every idea to make it better and we change when things are not working. We are approachable we work together with stakeholders and paniiers to find the best way forward for our clients. We ensure that our services reach those who need lis. as part of a business planning process
WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU TRUSTEES, ANNUAL REPORT YEAR ENDED 31 MARCH 2025 -continued- We're confident - we do what we say we will do and keep our promises. We remember that we work for a charity and use our resources effectivcly. Equality and Diversity statement At Citizens Advice we believe that our common humanity makes us equal in worth, dignity and rights. Wc will bc a strong Lhampion for cquality by.. listening to, and working with our communities. challenging discrimination through advice. champi()ningF oqualily through researLh and campaign8. valiiing divcrsity as an cmployLr iind voluntc¢r organization. tinding ways lo embed diversity of Ihought. We will be a strongFer UrglsatIon by embedcling divcrsity ot. thoiight into our decision making processes, BU&>llNES,S REVIEW AIND PERFORMANCE FOR TIIE YEAR Business Review Oiir vision is t() be ' thc pcoplc's champion, in Wokingham, making <1 Posltive (ind lasting diffLrcnLc in thc livcs of pcc)plL' living <ind/nr working in thL' Boi'oiigFh. WL drc a hclping hand lor pLoplc who nL'cd %upport ndvibyating ihroiigFh lite. Wc help pL'ople fAnd a way fonvai"d We Lan all face problems thal seem c()mplicatcd or intimiclaling. At cit17.enb Advice Wokingham, we beli¢v¢ no onc should have to face thesc problL'ms without good quality, indepcndent advicc. That's why wL'rc hcre.. to give pLoplc ihe knowlcdgc and the confidcnLL thcy necd io find thcir W<iy tonvard- whoever thcy are, and whalever thcir problem. Wc spcak up for our clients No one else gees so many people with so many different kinds of problems, and that gives us a iinique insight into the challcnges pcople are facing today. With the right evidence and working as a network, we can show big organisalions - from companics rigTrht up to the government- how they can make things better for people. Wc se¢ how problcms can be linkcd. By hclping people Wlth thc undcrlying cause of th¢ir problems and making sure th¢y don't get worse, we liavc the gov¢rnment ai)d public services hundreds of millions of pounds every year. We make a diffcrcnce Our service saves society money. In 2023 to 2024, th¢ advice we delivered as a network a¢ross the coiintry directly saved government and public services at least £759 million. For every £1 spent on the service, we benefit our clients by £14.60. We estimate oiir value to society at £5.7 billion. Locally we serve the commiinity in Wokingham, ensuring that every contact contacts from raising awareness and preventing issues escalating to supporting those in crisis.
WOKINGHAM & DISTIUCT CITIZENS ADVICE BUREAU TRUSTEES, ANNUAL REPORT YEAR ENDED 31 MARCH 2025 -continued- We take our Missions from our National body, which are: Provide udvice fit for the fulur¢ - wc will be ther¢ for people when they nc¢d us in the ways that hclp make the biggest imp<lCt Closc Ihe gap - we will (iddrcss thc disparitics in acccss <ind cxpcrience for marginaliscd pcople Take carly action - we will prevent mor¢ people reaching crisis by addressing problems earlier It's crucial that we are flexible and ¢ible to adapt, so our l()Lal strategy needs to fit with thc nati()nal mission and will live and Lvolve, with some things changing as wc Icarn together. We will balance adaptability and responsiveness with staying true to OUT way of doing things. A.8 a service dnd in partnership with others, we will provide free, independent, confidential and impartial inforniaLion and adviLe Thcsc are thc key ingredients of oiir service. We drc here to help cach individiial rind a way lonvard. Wc Lonstantly evolve as thc needs of the pcoplc we bUPPOrt changc, so pcoplc can access advice on ncw i%%ues in ncw ways and so wc can advocate in way.% that can crcatc po.4itive change. I,earn, adapt and Snnovate Wc coll¢ct rL'%carvh, insight.% and Icarning from acro88 thc %ervicL and more broadly, to idcniify patterns, and bui Id intelligFcnce. We w()rk tu&yetli¢i' as a scrviLc lo %Lan thu hori/.on and our tionslaiit radar kceps lis al¢rt to immedi<ilc and longyLr tenn shifts. Wc iise this to identily way,8 to respond, ancl crec1te bclter way.8 to supp()rt pcople and advoLiitL fi)r LhangL', ThL power ofour network meS WL comc togcther to rcspond LollcclivLIy, <it scale, and with tn()re impact. Use the power of Our data to advocate and target $1)lutions to underlying ro()t causes of issues W¢ know thdt .%ome of ihc tOUgTh ihallengycs that people face can't be solved by one adviser or onc orgaiiisution alunc, To dddrcss complcx challengc's or deep-rootcd issue,q we Ubc our experi¢nL¢, data, insigFhts and researLlI, as il service and alongsidc othcrs, to advocate tor change. Wc also dev¢lop ncw dpproalhcs and 501utions with otherb to dcmonstratc (iltemiilivc Ways that show how things could work ditlLrently, Iv enable pcoplc to faLL lar fewei. problems. It is essentiaL that we undcr8tand dnd build the conditions critiLal for succe8.8. These will bc ongoing area.4 of investmcnt and work over the comingTr year.. l. Financial Sustainability - We'll work to improve our financial sustainability (LS a local service, using our collcctive resources responsibly to achieve the best impact in the most sustainable way. 2. Digital We'll make the best iise of being a digital enabled service. The best u%e ot digital will hclp us to improvL Ihe expericnLe ()f' our scrvice and outcomc for the people we support. 3. Working with others - We'll invest our time to help build .%trong siipport networks within communities. We'll work with othcrs dnd build partnerships with charities acros.% the private and public sector aLross thL borough and i"cbFion, most importlintly building trubting relationships with the communities we serve. 4. People and culture - We'll be a great plaLe to work and build a ciilturc Ihat allows us to be th¢ best we can be for the pLopl¢ who nced us. We will build diff¢r¢nt ways of working, strengthening cap(ibilities and biiilding the resiliencc and leadership needcd to transfonn our scrvice and be sustainable. We will continue to build a purpose driven learning culture to the people that need us.
WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU TRUSTEES, ANNUAL REPORT YEAR ENDED 31 MARCH 2025 -continued- Performance From Est April 2024 to 3 1st March 2025: We helped 4,325 clients a decrease of around 140/0 from last year Dealt with 18,438 issues a decrease of around 16/ from last year Outcomcs: Income Gain: 1,091,110 o Rcimburscments, services, loans.. 165,952 o Debts Written Oty: 163,905 o Repayments reschedulcd: 2,404 Other: 156,487 Tho top issues were.. Bencfits & Tax Crcdits, Charilable Support and Foodbanks, Consumer Goods and %erviccs, Debt, Financi¢il Scrvices and Capability, Housing, Utilities and Communicalions. Financial Results Thc net gain on funds from corc aLtivitics amountcd to £46,284. Thc bal<U]cc ol" funds carriLd fonvard at 31 MarLh 2025 is £166,061 and this ba1ce has bccn allocatcd to de%ignated funds (as dctdiled in thc notes to the acLoiints). During the yLar the dLcision was taken by the Trustees th<lt furthcr cost reduLtions wcre reqLiircd t() mcet cc)sts and kn()wn incoming gr<ints. This cxcrLI.%c was ongroing clt thc ycar end and estim<ltcd costs wcrc accrucd accordinglly as di%clnsLd in notc 14. Principal Fundin% Sources The charity rcceivcd approximatcly 69'/o of its unrestrictLd fiindingi from Wokingham B()rougFh C'ounLil. In thc evenl ihat Wokingyham Borough Council was unablL' to Lontinue providing ihiy level of siipport the harity WOLild Le<l.SC to operatc unless new funding Wds Eound. Diiring ihe yedr cnded 31 MarLh 2025 inLomL rLccivL'd in rctriPLLt of this contract amoiintld to £172,251. Reserves Policy Notc 17 to thc financial 8tatements summarises thc ycar's mnvcmcnts on L'ach fund. Wilh the cxLLplion of rcstricted and dc.signdted lunds ihe Committee hds rcviewed the re.%L'rves of thc charity and Loncluded that, providing ongoingy funding is rcceivL'd, only a small amount ()r reservcs is requircd at this timc (excluding dcsignated reservcs). Restricted funds rclale priiicipally to fundLd projects for which income and expenditure balance over the peri()d ol- thcir operalion (they are listed within the notcs to the accounts)- Howcver, reccipt.q and payments arL not always in .%tcp in the short tcrm and balan¢¢s hcld at any given dale can vary. Thc total balanccs on reslrictcd fiinds at 31 March 2025 and carried fonvard to 202512026 was £nil. The Charity Commissioners require organisations such as th¢ Charity to establish reserves to cover the eventtiality of the Charity ceasing to operate and to unwind in an orderly fashion whilst mccting all of its financial and operational obligations. The Truste¢s have detemiined the need to hold sufficient free reserves to be able to cover the potential redundancy costs and three months, normal operation expenditure to allow an orderly wind down. Given this objective and the risks associated with the reliance on principal funding from one source, the Terniinal and Operations Reserve at 31 March 2025 has increased to £166,061. This amount is deemed to be sufficient to cover redundancy costs and thrce nionths operating costs, Lurrently estimated at £150,000 following recent reorganisation changes. The Trustees recognize the efforts made in achieving this level of Cover over the East financial year.
WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU
TRUSTEES, ANNUAL REPORT
YEAR EINDED 31 MARCH 2025
-continued-
The Trustees will continue to monitor the level of teminal and operations reserves required in the future,
recognizing that the provision may increase over time due to inflation and employecs aLcruing increascd
redundancy entitlements with the passing of time.
The charity will review future income and will en.sure as fa. r possible thdt income is derived from a wide
variety of sources. Thcy will take all the neccssary precautions to ensurc that at no timc in the forcseeablc
future would it be possiblc for thc cessation or %ignificant reduLtion in core funding to materially <iffecl thc
organization.
Investment Pollcy
Aside from retaining a prudent amount in reserves each year most of the charity's funds are to be spent in
thc short tcrtn so thcTe arc few nds for long tcrm invcstmcnt.
PLANS FOR bUTURE PERIODS
The charity plati% to Lontinu¢ thc activities outlined iibove in the forthcoming yeiWS subj¢ct to Satisfactory
nding <irrangemeiits. Wokingham Bvrough CounLiI will provid¢ the neccssary tuiidiiig to meet these
ong7{)ing costs. Based on budget8 tor 202512026 thc charity is pri)jected lo break even in the fin<incial year.
RESPON.SIBILITIES OF I'HE TRUSTLES
C'umpany law and Lharity law reciuircs thc trustecs to prcpare financi
WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU TRUSTEES, ANNUAL REPORT YEAR ENDED 31 MARCH 2025 -continued- BASIS OF PREPARATION This report has been prepared in accordance with Accounting and Reporting by Charities: Statement of Rccommendcd Practice applicable to charities preparing their accounts in accordance with the Financial Rcporting Standard applicable in thc UK (FRS 102). Approved on behalf ofthe Board ofTrustees ? qoL) TriibtLC li ( VthiLJ_£ I rcport lo the trustec on my examination of the financial stutement.% of Wokingham Citizens AdviLe Bureau ("thc charity") tor thL year ended 31 March 2025. Resp(>nsibilities and basis of report The trustees arc also thc directors of the company for the purposes of company law are rcsponsiblc for the preparati()n of the tindncial st(itemcnts. Thc truslecs considcr th<it an audit is not required tor this year und¢r 8cction 144(2) of the Charitics Act 2011 (thc 2011 Act) and that an indcpLndcnt Lxamination is needed. "I'h¢ charity'.$ gross inLome exceeded £250,000 and I am qualified to undertake the examination by being7 a qualified member of. the ACCA. Having satistied myself that the charity is not %iibjcct to audit undc'r cotnpany law and is cligible for indcpcndent CXiimin<ltion, it is my responsibility to.. examine thc accounts undcr Scction 145 of thc 2011 Act. to follow thc proccdures laid down in the general Directions given by the Chariiy Commission iindcr seltion 145(5)0)) of thc 2011 Act. ¢ind to state whethcr particular matters have comc to our atteThtion.
10 WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU INDEPENDENT EXAMINER'S STATEMEINT YEAR ENDED 31 MARCH 2025 Independent examiner's statement Since the charity's gross income exceeded £250,000 your examiner must be a member of a body listed in scction 145 of the 201 l Act. I can confim] that I am qualified to undertake the examination because l am a member of the Chartered Institute of Public Finance Accountancy, whiLh 18 one of the listed bodies. I have completed my examination. I confirni that no matters have come to my attention in connection with the examination giving me cause to believe.. acLounting rccords were not kept in rcspect of the charity as required by Section 386 of the Act 2006. or the financial 8tatcmenls do not accurd wilh thosc records. or the financial btatcmL'nts do nol comply with the accountin&F rcquiremcnts of Siection 396 of thc 2006 Act other than thc acLount% give a 'truc and fair, view whiLh is not a matter considered as Plt of an independent examination.. or the fin<incial stdtcments have not been prepared in <iccordance with the methods and prinLiplc% of the Statement of RLcommendcd Prdctice for accounting and reportingy by charities applicable to ch(Irities prcparingy thcir <icLounts An acuordiincc with thc Financial Reporting Standard appliLable in the UK and RcpubliL of Ircland (FRS 102) I have n() ci)nccrns and have come across no oiher matters in connection with the examination to which Illcnti I should be drawn in thi.% rcport in ordcr Io ¢ll¢iblc a proper underbt(Inding ot'thL' dciounts to bc Lil ie Tdttcrsdill CPFA IndcpL'ndcnt Examincr
WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2025 Unrestrieted Funds Restricted Funds Total Funds 31 March 2025 2024 Note ItNCOME AND ENDOWMENTS Donations and legacies Charitable activities Investment income 9,308 248,801 3,002 9,308 547,477 3,002 8,529 548,007 3,002 298,676 Total income 261,111 298,676 559,787 559,538 FXPENDITURE Expenditure on charitable activities Expcnditurc on raising funds 285,105 3.613 224,785 509,1190 3,613 554,948 I,880 Total expenditure 288,718 224,785 513,503 556,828 NET INCOME (27,607) 73,891 46,284 2,710 Transfers bctwccn Eunds 17 27,607 (27,607) Nct movement in tunds 46,284 4C),284 2,710 RLCONCILIATION Ob FUNDS Total funds broiight forward Prior year adjustmcnt 121,577 (1,800) 118,867 Total funds carricd forward 166,061 121,577 The Statement of Financial Activities includes all gains and losses recognised in the year. All income and expenditure derive from continuing activities. The notcs on pages 14 to 21 forn] part of the statutory accounts
12 WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU STATEMENT OF FINANCIAL POSITION FOR THE YEAR ENDED 31 MARCH 2025 2025 2024 Note FIXED ASSETS Computer F.quipment 1,038 2,076 CURRENT ASSETS Debtor8 Cash at bank and in hand 13 13,752 211,191 14,032 236,248 224,943 (59,920) 250,280 (129,491) CREDITORS: amount% falling due within one year 14 NET CURRENT ASSETS 165,623 120,789 I'OTAL ASSE'I'S LESS CURRENT LIABILITIES Dcfined bcnefit pcnsion plan liability 166,061 122,865 (1,288) NET AS.SET 166,061 121,577 Tr"UNDS OF THE CHARITY Restricted lunds Unre.%trictcd tund - Dcbignatcd fund 166,061 l21,577 TOTAL CHARITY FUNDS 17 166,061 121,577 For the year cnded 31 March 2025 Ihe Lharily was entitled to exemption from audit under Section 477 of the Companies Act 2006 relating to small comp41nies. Trusteeb, rcsponsibilitics,. Thc members have not reouircd the charity to obt&iin an audit of its finanLial stdlemcnts for the year in question in dLcordance with Section 476. Thc trustc¢s acknowlL'dgc thcir responsibilitics for complying with the rcquirements of ihe Act with respect to dLLounting records and the prLparation ol financial stalements. These financial statements havc been preparcd in accordance with the provisions applicable to companies subject to thL small companies regimc. These financial statements were approved by the Board of Trustces on '.7.-.. L I:.&.S. and signed on its behalf by: J T gJ2m5 Ms A Deller - Trustee Company Registration Number: 02862148 The notes on pages 14 to 21 fonn part of the statutory accounts.
13 WOKIIYGHAM & DISTIUCT CIT17ENS ADVICE BUREAU STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MIlRCH 2025 2025 2024 NFT INCOME FOR THE REPORTING PERIOD Non cash Capital expcnditure Decrcasc/(InGrease) in dcbtors Increasel(decrease) in creditors Pension ndIng in excess to net income 46,284 (762) 2,710 (2,076) (7,036) (15,112) 280 (69,571) (1,288) CASH FLOWS FROM OPERATING ACTIVITIES (25,057) (21,514) Cash and cash equivalents at the beginning of the year 236,248 257,762 CASH AND CASH EQUIVALENTS THE END OF THE YFAR 211,191 236,248 The nutes on pagcs 14 to 21 forn] part of the statutory accounls.
14 WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU YEAR ENDED 31 MARCH 2025 NOTES TO THE FINANCIAL STATEMENTS GLNERAL INFORMATION The charity 1% a privatc ¢oinpdny limitcd by guarantec. register¢d in England and Wiil¢s a rcgi8t¢rcd Gharity in England and Wales. The address of thc rcgistcred otyicc is: Waterford House Erft.8tadt Court Wokingham Bcrkshire RCI40 2YF STATEMENT OF COMPLIANCE These fInanLial statements have been preparcd in compliance with FRS 102, 'The Trinanci<il Reporting Standard applicable in the UK and the Rcpublic of Ireland,, the Statem¢nt of Rccummcnded PraLtice applicablc lo Lhdrities prcparingF thcir accounts in accordance with the FinanLiul Rcporting Standard applicable in the UK and Rcpublic of Ircland (FRS 102) (Charitics SORP (FRS 102)) and thc Charities Act 2011. ACCOUNTING POLICIES Basis of preparation Thc fin4incidl stiltcments have bcen prcparL'd on thc historic411 cost basis. The tin¢mcial statcments are prepdrcd in stcrling, which is thc nCtIOnal Liirrcncy ut. thc entity. monet amounts in thesc financial statemcnts arc rounded to th¢ ne4ifcst £. Golng concern Thc trustees havc reviewed risks to ihe charity and conclude that for the foreseeablc luture the Lharity will have %utlicicnt re%ourLe.8 to meet its liabil ities as they fall due. Fund Accounting Unrestrictcd fund% are available for use at the discretion of the trustees to further any of the charity's purposes. Designated funds are unrestricted fLU]ds carniarked by thc trustees for futurc commitments. Restrictcd funds are funds which are to be used in accordance with specific restrictions imposcd by donors or which have been raised by th¢ company lor specific purposcs. The costs of raising and administering such funds are charged against the .8pecific fund. Tran.8fers from restricted funds are only allowed where the contract provides specific pemiission.
15 WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU YEAR ENDED 31 MARCH 2025 NOTES TO THE FINANCIAL STATEMENTS -continued- ACCOUNTING POLICIES (continued) Incoming Resources All incoming resources are included in the statement of financial activities when the charity is entitled to the funds and the amount can be measured with reasonable certainty. Income is deferred only when the charity has to fulfill conditions before becoming entitled to it or where the donor has spccified that the income is to be expcnded in a futurc period. Voluntary Income is received by way of grants, donations and gifts, including gift aid incomc where applicable, and is included in the statcmcnt of financial activities when receivable. Income from grants, wheie relatod to performance and specific deliverables, are accountcd f()r when it is probable that the income will be received and the amount can be mcasurcd reliably. Lcgacy income is recogni8cd whcn recuipt is probable and cntitlemcnl is est<iblished. Tncomc from d()nat¢d g()ods 1.% mcasuicd at thc fair value of thc govds unless this is impractiLal tu mcasure rcliably, in which ca%e ihc value is deiivcd trum thc ¢08t to thc donor or ihe cstim(Itcd resale value. Donated tacilitiC8 and .8ervices arc recogni%cd in th¢ aLcoiints when received il Ihe V<ilue can be reliably me<isured. No amounts are inLluded for thc contribution olgencral vc)luntccrs. Resources Expended Expenditurc is rccogni%L'd on an dccrual.4 basis a liability 18 incurrcd. ExpLnditurc inLludcs any VAT which cann()t be fully recovcrcd and is clas5itied under headings of the slatemenl of tinancidl aclivities to which it relatcs: Expenditiii-e on raisin& funds inclucles the costs of all fundraising activitics, evcnts, non-¢harilablc trading activilies and thc .%<ilc of d()nated go()ds. Expenditure on charitable activiti¢s includes all costs incurred by a charity in undertaking activitics that furthcr its charitable aims for the bcnefit of its b¢ncfiLI1cs, incliiding those supporl co.sts and costs relating to the governancL of Ihe charity apportioned to charitable activities. Other expenditure includes all expendittire that is neither related to raising funds for the charity nor part of its expcnditiirc on charitable activitics. Expcnditure in respect of sundry capital eqiiipnient is fully charged in the year of purchase in accordance with th¢ charity's policies. All costs are allocated to Cxpenditure categories reflecting the use of the resource. Direct costs attributabl¢ to a single activity are allocated directly to that activity. Shared costs are apportioned between the activities th¢y contribute to on a reasonable, justifiable and Gonsistent basis. Financial instruments The charity only ¢nters into basic financial instrument transactions that result in th¢ recognltion of financial assets and liabilities like trade and other accoiints receivable aiid payable, loans from banks and other third parties ]d loans to related parties.
16 WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU YEAR ENDED 31 MARCH 2025 NOTES TO THE FINANCIAL STATEMENTS -continued- ACCOUNTING POLICIES (continued) Financial instruments (conlinued) Dcbt in.%truments are subsequcntly measured at limortised cost. Financial assets and liabilities are offset and the net <imount reported in the Balance Shc¢t when there is an enforce(Ible right to set off the rccognised amounts and there is an intention to scttlc on a net basis or to realise the a%,set and settle th¢ l lability simultaneously. Defined benefit and defined contribution plans The charity operated both a dcfined benefIt pension scheme and d defined contribiition sLheme. The dctined benefit scheme is closed to new employecs. F.mployer contributionb in respcct of the detined contribution schcmc are charged to Staff Cvsts as they bccomc payablc in acuordance with thc rulcs of the schemc. Thc comp(iny recognises a defined net benefit pension asset or liability in the statemcnt ot financial position as the nct lotdl of thL prcsent value of its obligations and th¢ fair Vc1lue of plan assets out of which the obligations are t() be %Lttled. The dLfined benefit liability is a.% advised by the scheme provider on an annual basis. ChangL'5 in thc nct dLfined bcnctit dSSCt or liabilÉty arising from cmploycc servicc aru reLognised in incomc or expcnditurL as a Lurrent scrvice Lost where it relates to Services in the current period dnd a8 a past servicc uost wherc it relates to serviccs in prior pcriod.%. Costs relating to plan introduLti()ns, benefit changycs, Lurtailments and settlcmcnts are rccogniscd in income or expcnditurc in thc period to which they occur. CHARITABLE COMPANY I.IMITF.D BY GUARANI'F.F The charity is a cotnpany limitcd by guarimtee and has no share capital. 5. DONATIONS AND LEGACIES Unrestricted Funds Restricted Total Fund$ Funds 31 March 2025 2024 General dondtions 9,308 9,308 8,529
17 WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU YEAR ENDED 31 MARCH 2025 NOTES TO THE FINANCIAL STATEMENTS -continued- CHAIUTABLE ACTIVITIES Unrestricted Funds Restricted Total Funds Funds 31 Mar 2025 2024 Crants receivable from: Wukingrham Borough Council (WBC) 172,251 Premiscs rent Wdivcd by Borough and Town Councils Wokingham Town Council Woodley Town Council Earley Town Council Local Parish Councils WBC - One front door/hardship fund WBC - Debt ddvisor project Bcrk%hirc NHS Foundation Trust project WUC - Hardship fund sUPPOrt WUC- Home visit projcct WUC. advi%c SCbsion/corc cost gvrant Berk%hire Commiinity foujidation (BCF) CLASP .siipport Mobile advice unit- various funding Thc National Lottery Community Fund Advice Task Force projcct citl7.ens Advice -.fnergy Advice Earley Charity - IT projcct Food bank advisor Miscell(ineou8 172,251 161,738 38,000 10,000 8,000 3,000 10,450 38,000 10,000 8,000 3,000 10,450 50,986 26,291 9l,0514 7,100 15,735 19,032 38,000 10,000 7,000 2,500 8,953 117,443 26,209 43,570 8,100 17,116 50,986 26,291 91,058 7,100 15,735 19,032 1,020 22,049 10,350 10,350 20,000 41,422 11,790 8,249 3,763 21),00(I 41,422 11,790 8,249 3,763 20,592 25,286 Total grants and othcr incomc 248,801 298,676 547,477 548,007 INVESTMENT INCOMF Unrestricted Total Funds Unrestrfictcd Total Funds Funds 2025 Funds 2024 Bank interest receivable 3,002 3,002 3,002 3,002
18 WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU YEAR ENDED 31 MARCH 2025 NOTES TO THE FINANCIAL STATEMENTS -continued- EXPENDITURE ON CHAIUTABLE ACTIVITIES Unrestricted Funds Restricted Total Funds Funds 31 March 2025 2024 Staff Costs: Wage8 and salarics Employcr's National Insurance Employer'% pension contribiitions 142,461 9,768 11,808 171,860 10,029 17,923 314,321 19.797 29,731 300,805 17,390 22,725 164,037 199,812 363,849 340,9?0 Support costs: Staty and voluntocr expenses Piemiscs scrvicc charges Prcmise% rcnt waivLd C¢ntral Citizens Advice support costs Meetings Telcphone Po.%tage i11ld statii)nery Photocopier cosls Computer cquipment, slipport and mainlLnancc Sundrles WUC- Homc visit project Berktrihire NHS Foundation Tru.%t projeLt Mobilc advicc unil CitizL'ns Advice- F.nergy Contract Food Bank Costs .3,261 11.837 38,000 4,675 12 2,623 3,054 2,805 3,261 11,837 38,000 4,675 12 2,623 3,054 2,805 10,423 38,000 6,924 86 3,013 2,286 2,946 337 627 337 19,560 90 908 2,611 210 18,9.33 90 5,690 5,690 4,548 1,544 260 26 67,231 24,973 92,204 77,224 Governance costs: G¢neral olficc wages Cobts Stafl. training Accountancy fees and payroll costs Leg<il and profcssiondl Subs¢riptions Insurances Fundraising costs Rcorganisation 37,906 5,201 1,773 84,297 5,380 2,247 1,880 909 2,588 20,652 9,124 564 909 2,588 20,652 9,124 564 20,000 20,000 53,837 53,837 138,684 285,105 224,785 509,890 556,828
19 WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU YEAR ENDED 31 MARCH 2025 NOTES TO THE FINANCIAL STATEMENTS -continued- 9. EXPEINDITURE ON RAISINC FUNDS Unrestricted Funds Total Funds Unrestricted Total Funds 2025 Fund5 2024 Fundraising costs 3,613 3,613 1,880 1,880 10. INDEPENDENI. EXAMINATION FEES 2025 2024 Fccs payable to the independent examiner for: Indepcndent examination of the financial statemcnt SIAFF COSI'S Thc total staff costs and cmployec bcnefits for thc reporting period arc analysicd asi follows: 2025 2024 Wages and salaries Tennination payment SoLial seLurity ¢osts Employer contribution.% to pension plans 314,321 330,149 2,660 19,204 24,914 19,797 29,731 363,849 376,927 The averagc head count ol. employees during the ycar Wds 13 (2024.. 17). No employcLs received cmployce benetits of morc than £75,000 during the year (2024: Nil). 12. TRUSTEES REMUNERATION AND EXPFNSES No remuneration was paid to trustees during the year (2024.. Nil). No expenses were paid to trustees during the year (2024.. Nil).
20 WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU YEAR ENDED 31 MARCH 2025 NOTES TO THE FINANCIAL STATEMENTS -continued- 13. DEBTORS 2025 2024 Trade and other Dcbtors Prepayments and aLcrued income 6,163 7,589 14,032 13,752 14,032 14. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2025 2024 ALcruals and deferred income Social securily and other taxes Other Lreditor Reorgaiiisation costs 29,420 6,048 4,452 20,000 120,694 6,463 2,334 59,920 129,491 Thc reorganisation costs rcprescnt staff redundancies, web and statr training expenses directly arising trom an intcrnal rc()rgdnisalion. 15. PENSIONS AND OTHER POST RETIREMENT BENEFITS 2025 2024 Defined contribution plans Contributions paid 29,731 24,914 16. DEFERRV.D INCOME 2025 2024 Balance as at l April Amount released to incoming resources Amount deferred in the year 113,079 (113,079) 27,000 134,365 (134,365) 113,079 27,000 113,079
21 WOKINGHAM & DISTRICT CITIZENS ADVICE BUREAU YEAR ENDED 31 MARCH 2U25 NOTES TO THE FINANCIAL STATEMEINTS -continued- 17. MOVEMENT IN FUINDS At l April 2024 Incoming Outgoing resources resources and gains Other At 31 March 2025 Unrestricted funds Designated nds. Terminal Liabilllies and Opcrationb fund 121,577 (288,718) 73,891 167,861 Total unrestrACted fund 121,577 261,111 (288,718) 73,1191 167,861 Restricted funds 298,676 (224,785) (73,1191) Prior yedr adjustment (1,800) (1,800) Total funds Unre.%trActcd funds comprisc thosc funds which thc mcmbers are tree ti) usc in 41CCI)rdancc wilh the Lharitabl¢ objccts. Purpose of deslgnated funds The Tcrn]inal Liabililic% and Operations fund 1.8 to cover the opcrational co.%ts in the event that current funding Lcases and to Lovcr the cost of &iny liabilities ari8ing trom the tennination ot- aclivities. Purpose of restricted funds Rcslriuted funds rclale to monies rcccived for a spccific purpose. Any balance As primarily due t() tlming diffcrcnLe% between rcalisation olrestriclcd inLome on a dLferred basis and associated costs. 18. TAXATION As a charity, Wokingheim & Districl Citizens Advice Bureau is cxempt from tax on income and gains falling within scction 478 ot the Corporation Tax Act 2010 or s256 of the Taxation of Ch(Irgeable Gains Act 1992 to the extent that thcse arc applied lo its charitable objects. No tax chargcs have <irisen in thc charity. 19. RELATED PARTY TRANSACTIONS There were no related party transactions during th¢ year (2024.. £nil) 20. CAPITAL COMMITMENTS There were no capital commitments at 31 March 2025 (2024.. £Nil).