|CONTENTS||Page No|
|---|---|---|
|Reference and Administrative|Details ofthe Charity,||
|its Trustees<br>and Advisers|||
|Board ofTrustees'<br>Report||4-16|
|Board ofTrustees'<br>Responsibilities|||
|in relation to the financial statements||17|
|Independent<br>Auditor's<br>Report||18-21|
|Statement<br>of Financial<br>Activities||22|
|Balance Sheet||23|
|Cash Flow Statement||24|
|Notes to the Financial Statements||25 —41|





|||||NORFOLK AND NORWICH|NORFOLK AND NORWICH|NORFOLK AND NORWICH|SEND ASSOCIATION|SEND ASSOCIATION|SEND ASSOCIATION|SEND ASSOCIATION|SEND ASSOCIATION|LTD|
|---|---|---|---|---|---|---|---|---|---|---|---|---|
||||||(A Company<br>Limited|||by Guarantee)|||||
|REFERENCE AND||||ADMINISTRATIVE<br>DETAILS||OF||THE CHARITY,|||ITS TRIJSTEES AND ADVISERS||
||||||FOR THE YEAR ENDED 31 MARCH 2021||||||||
|Board ofTrustees|||||J Sorrell (Chair)||||||||
||||||D Brief (Treasurer)||||||||
||||||G Doy||||||||
||||||M Smith||||||||
||||||E Mitchell||||||||
||||||D Keyzor (appointed|||||17December 2020)|||
|Company|registered|||number|02854806||||||||
|Charity registered|||number||1027466||||||||
|Registered||office|||33Woodcock|||Road|||||
||||||Norwich||||||||
||||||Norfolk||||||||
||||||NR3 3TT||||||||
|Company|Secretary||||C Elkerton|(appointed||||18June 2020)|||
|Chief Executive Officer|||||LSmith||||||||
|Independent||auditor|||MA Partners|||Audit|LLP||||
||||||Chartered|Accountants|||||||
||||||7The Close||||||||
||||||Norwich||||||||
||||||Norfolk||||||||
||||||NR14DJ||||||||
|Bankers|||||Santander||||||||
||||||Natwest||||||||





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|||||||2021|2020|
|---|---|---|---|---|---|---|---|
|||||||0/|0/|
|Increase/(Decrease)|in|trading|income|||(58.4)||
|Increase/(Decrease)|in|LA Funding||/ service|user|(04)|7.1|
|fee income||||||||
|Increase<br>in donations|/|grants|/ legacies|||35.5|31.3|
|Increase/(Decrease)|in|total income||||(3.2)|11.3|
|Increase/(Decrease)|in|total expenditure||||(0.8)|2.0|
|Free reserves / total|expenditure|||||27.3|19.5|
|Free reserves||||||||
|Net current assets||||||393,583|375,592|
|Net realisable<br>investments||||||14,852|11,536|
|Less: Restricted funds (excl. assets)||||||(68,083)|(141,626)|
|||||||340,352|245,502|



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|||||Unrestricted|Restricted|Total funds|Total funds|
|---|---|---|---|---|---|---|---|
|||||funds|funds|||
|||||2021|2021|2021|2020|
||||Note|E|E|E|E|
|Income from:||||||||
|Donations,<br>grants|and legacies||2A|209,012|260,322|469,334|346,493|
|Charitable<br>activities|||3|747,060|8,254|755,314|732,416|
|Other trading<br>activities|||4|135,461||135,461|325,676|
|Investments|||5|158||158|748|
|Total income||||1,091,691|268,576|1,360,267|1,405,333|
|Expenditure<br>on:||||||||
|Raising funds|||4|299,029||299,029|336,988|
|Charitable<br>activities|||6|693,873|253,438|947,311|919,662|
|Total expenditure||||992,902|253,438|1,246,340|1,256,650|
|Net income||||98,789|15,138|113,927|148,683|
|Transfers between||funds|16|103,094|(103,094)|||
|Net gains/(losses)|on Investments||12|3,316||3,316|189|
|Net movement<br>in|funds|||205,199|(87,956)|117,243|148,872|
|RECONCILIATION|OF FUNDS:|||||||
|Total funds brought||forward|16|733,028|167,919|900,947|752,075|
|Total funds carried||forward|16|938,227|79,963|1,018,190|900,947|





## 

|||||2021||2020||
|---|---|---|---|---|---|---|---|
||||Note|E||||
|FIXEDASSETS:||||||||
|Tangible assets|||11||800,433||724,457|
|Investments|||12||14,852||11,536|
||||||815,285||735,993|
|CURRENT ASSETS||||||||
|Stocks||||130||151||
|Debtors|||13|119,400||91,414||
|Cash at bank and|in hand|||367,591||342,413||
|||||487,121||433,978||
|CREDITORS: Amounts||falling due|14|||||
|within one year||||(93,538)||(58,386)||
|NET CURRENT ASSETS|||||393,583||375,592|
|TOTAL ASSETS LESS CURRENT LIABILITIES|||||1,208,868||1,111,585|
|CREDITORS: Amounts||falling due||||||
|after more than one year|||15||(190,678)||(210,638)|
|NET ASSETS|||||1,018,190||900,947|
|CHARITY FUNDS:||||||||
|Restricted funds|||16||79,963||167,919|
|Unrestricted<br>funds|||16||938,227||733,028|
||||||1,018,190||900,947|





## 

||||||2021|2020|
|---|---|---|---|---|---|---|
|||||Note|E|E|
|Cash flows from operating|activities||||||
|Net cash provided<br>by operating<br>activities||||18|164,589|198,080|
|Cash flows from investing|activities||||||
|Purchase of property,<br>plant|and equipment||||(108,910)|(28,497)|
|Net cash used in investing|activities||||(108,910)|(28,497)|
|Cash flows from financing|activities||||||
|Repayment<br>of borrowings|||||(19,315)|(18,370)|
|Interest<br>paid|||||(11,186)|(15,029)|
|Net cash provided<br>used in|financing||activities||(30,501)|(33,399)|
|Change<br>in cash and cash equivalents|||in the year||25,178|136,184|
|Cash and cash equivalents|brought|forward|||342,413|206,229|
|Cash and cash equivalents|carried forward|||19|367,591|342,413|





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## 

||Brought|Income|Expenditure|Transfers|Carried|
|---|---|---|---|---|---|
||forward||and gains||Forward|
||01.04.20||||31.03.21|
|Children<br>and Family Services|40,740|182,823|(181,696)||41,867|
|Adult Centre|103,506|534,844|(489,300)|2,075|151,124|
|Train and Trade|8,196|222,151|(188,881)||41,466|
|Retail|(5,868)|303,877|(299,029)||(1,020)|
|Association|754,373|116,572|(84,118)|(2,075)|784,752|
|Total funds|900,947|1,360,267|(1,243,024)||1,018,190|
|Prior Year||||||
||Brought|Income|Expenditure|Transfers|Carried|
||forward||and gains||Forward|
||01.04.19||||31.03.20|
|Children<br>and Family Services|21,929|221,035|(202,860)|636|40,740|
|Adult Centre|65,823|531,898|(493,579)|(636)|103,506|
|Train and Trade|5,142|207,566|(204,512)||8,196|
|Retail|5,172|325,947|(336,987)||(5,868)|
|Association|654,009|118,887|(18,522)||754,373|
|Total funds|752,075|1,405,333|(1,256,461)||900,947|





## 

|||Unrestricted|Restricted|Total Funds|Total Funds|
|---|---|---|---|---|---|
|||funds|funds|||
|||2021|2021|2021|2020|
|||E|E|E|E|
|Donations||||||
|Children|and Family Services|2,500|1,823|4,323|4,850|
|Adult Resource Centre||19,146|120|19,266|1,500|
|Train and|Trade|||||
|Retail|||||262|
|Association||41,361|1,447|42,808|55,548|
|||63,007|3,390|66,397|62,160|
|Legacies||||||
|Children|and Family Services|||||
|Adult Resource Centre||||||
|Train and|Trade|||||
|Retail||||||
|Association||||||
|Grants||||||
|Children|and Family Services||135,414|135,414|155,342|
|Adult Centre|||5,961|5,961|3,579|
|Train and|Trade||65,368|65,368|64,412|
|Retail||134,780||134,780||
|Association||11,225|50,180|61,405|61,000|
|||146,005|256,923|402,928|284,333|
|Total||||||
|Children|and Family Services|2,500|137,237|139,737|160,192|
|Adult Centre||19,146|6,081|25,227|5,079|
|Train and|Trade||65,368|65,368|64,412|
|Retail||134,780||134,780|262|
|Association||52,586|51,636|104,222|116,548|
|||209,012|260,322|469,334|346,493|





## 

||||||Unrestricted|Restricted|Total Funds|Total Funds|
|---|---|---|---|---|---|---|---|---|
||||||funds|funds|||
||||||2021|2021|2021|2020|
||||||E|E|E|E|
|Local Authority||Funding|(including|personal|budgets)||||
|Children|and Family Services||||33,590|7,570|41,160|54,659|
|Adult Resource||Centre|||508,021||508,021|517,883|
|Train and|Trade||||150,901||150,901|143,154|
|Retail|||||||||
|Association|||||7,679||7,679||
||||||700,191|7,570|707,761|715,696|
|Other incoming||resources|||||||
|Children|and Family Services||||1,240|684|1,924|6,184|
|Adult Resource||Centre|||1,597||1,597|8,936|
|Train and|Trade||||5,881||5,881||
|Retail|||||33,633||33,633|10|
|Association|||||4,518||4,518|1,590|
||||||46,869|684|47,553|16,720|
|Total|||||||||
|Children|and Family Services||||34,830|8,254|43,086|60,843|
|Adult Resource||Centre|||509,618||509,618|526,819|
|Train and|Trade||||156,782||156,783|143,154|
|Retail|||||33,633||33,633|10|
|Association|||||12,197||12,197|1,590|
||||||747,060|8,254|755,314|732,416|





## 

||||||Total Funds|Total Funds|
|---|---|---|---|---|---|---|
||||||Unrestricted|Unrestricted|
||||||2021|2020|
||||||f|f|
|Charity trading income|||||||
|Charity shops|||||135,461|325,676|
|Art shop|||||||
||||||135,461|325,676|
|Less: Fundraising||trading||expenses|||
|Staff costs|||||(157,545)|(173,274)|
|Other staff costs|||||(263)|(881)|
|Travel costs|||||(219)|(832)|
|Premises costs|||||(67,724)|(88,406)|
|Office costs|||||(13,618)|(13,173)|
|Finance costs|||||(8,338)|(12,408)|
|Legal and professional|||costs||(285)|(2,749)|
|Purchases|||||(733)|(0)|
|Depreciation|||||(10,669)|(10,669)|
||||||(259,394)|(302,392)|
|Net outgoing|from|trading||activities before support costs|(123,933)||
|Less: Support|costs||||(39,635)||
|Net outgoing|from trading|||activities|(163,568)||



## 

|||||Unrestricted|Total|Funds|Unrestricted|Total|Funds|
|---|---|---|---|---|---|---|---|---|---|
|||||funds|||funds|||
|||||2021||2021|2020||2020|
|||||f||f|f||f|
|Investment|income|—listed|investments|158||158|748||748|





## 

|||Staff<br>Costs|Depreci-<br>ation|Support<br>costs|Other<br>costs|Total 2021|Total 2020|
|---|---|---|---|---|---|---|---|
|||f|f|f|f|f|f|
|Raising Funds||||||||
|Unrestricted||157,545|10,669|39,635|91,180|299,029|336,988|
|Restricted||||||||
|||157,545|10,669|39,635|91,180|299,029|336,988|
|Charitable|Activities|||||||
|Unrestricted||||||||
|Children<br>and Family||||||||
|Services||6,636||5,891||12,527|9,091|
|Adult Centre||360,873|104|46,648|63,618|471,243|475,419|
|Train and Trade||107,945||14,827|2,707|125,479|140,034|
|Association||37,928|17,852|22,483|6,360|84,624|17,821|
|||513,382|17,956|89,849|72,685|693,873|642,365|
|Restricted||||||||
|Children<br>and Family||||||||
|Services||105,362|426|22,772|40,612|169,169|193,769|
|Adult Centre||11,796|3,884||2,379|18,059|18,160|
|Train and Trade||52,303||5,799|5,300|63,402|64,477|
|Association|||||2,808|2,808|891|
|||169,461|4,310|28,571|51,099|253,438|277,297|
|||682,843|22,266|118,420|123,784|947,311|919,662|
|Total 2021||840,388|32,934|158,055|214,964|1,246,340|1,256,650|
|Total 2020||855,731|29,508|140,925|230,486|1,256,650||





## 

|||Staff|Recruitment,|Office||||Professional||Total|Tata<br>I|
|---|---|---|---|---|---|---|---|---|---|---|---|
|||Costs|Training etc|costs|insurance||Finance|fees|Premises|2021|2020|
|||E|E|E|E|||||E|E|
|Children|gt|||||||||||
|Family|servs|20,061|901|2,509||491|1,379|1,895|1,427|28,663|26,340|
|Adult Centre||32,648|1,467|4,083||799|2,244|3,085|2,322|46,648|37,475|
|Train 8|trade|14,436|649|1,805||353|992|1,364|1,027|20,626|25,900|
|Retail||27,740|1,246|3,469||679|1,907|2,621|1,973|39,635|34,596|
|Association||15,735|707|1,968||385|1,082|1,487|1,119|22,483|16,614|
|Tota I 2021||110,620|4,970|13,834|2,707||7,604|10,452|7,868|158,055|140,925|
|Total 2020||96,034|1,919|9,424|1,967||9,377|10,749|11,445|140,925||



## 

|This is sta|ted|after char|ging:|||
|---|---|---|---|---|---|
|||||2021|2020|
|||||E|E|
|Depreciation||oftangible|fixed assets|32,934|29,508|
|Loan interest||payable||11,186|15,029|
|Operating|lease rentals|||49,118|61,278|
|Auditor's|remuneration||—Audit services|5,760|4,772|





## 

|STAFF COSTS||||
|---|---|---|---|
|||2021|2020|
|||f|f|
|Wages and salaries||874,092|874,558|
|Social Security costs||53,572|53,993|
|Pension costs||19,344|19,214|
|Ex gratia payments|||4,000|
|||951,008|951,765|
|The average number of persons employed|during the year was as follows:—|||
|||2021|2020|
|||f|f|
|Full time equivalents||||
|Direct charitable||30|25|
|Trading||7|15|
|Management<br>and administration||6|4|
|||43|44|
|Number ofstaff employed||62|76|



||2021|2020|
|---|---|---|
||f|f|
|Salary|137,660|142,162|
|Nationallnsurance|13,553|14,062|
|Pension costs|2,864|3,241|
||154,077|159,465|





## 

## 

||Land and|Motor|Office||
|---|---|---|---|---|
||buildings|vehicles|equipment|Total|
||f|f|f|E|
|Cost|||||
|As at 1 April 2020|746,241|31,995|115,985|894,221|
|Additions|107,094||1,816|108,910|
|As at 31March 2021|853,335|31,995|117,801|1,003,131|
|Depreciation|||||
|As at 1April 2020|60,409|23,934|85,422|169,764|
|Charge for year|22,957|2,688|7,289|32,934|
|As at 31March 2021|83,366|26,622|92,711|202,698|
|Net book value|||||
|As at 31March 2021|769,969|5,373|25,091|800,433|
|As at 31March 2020|685,832|8,061|30,563|724,457|





## 

|FIXED ASSE|T INVESTMENTS|||||
|---|---|---|---|---|---|
||||||Listed|
||||||securities|
||||||f|
|Market Value||||||
|As at 1April|2020||||11,536|
|Revaluations|||||3,316|
|As at 31March 2021|||||14,852|
|Investments|at market value|comprise:||||
|||||2021|2020|
|||||f|f|
|Listed investments||||14,852|11,536|
|All the fixed|asset investments|are held|in the UK.|||
|DEBTORS||||||
|||||2021|2020|
|||||f|f|
|Trade debtors||||73,143|10,271|
|Other debtors||||1,974|4,036|
|Prepayments|and accrued income|||44,283|77,107|
|||||119,400|91,414|



## 



## 

|CREDITORS: A|mounts<br>falling due within one year|||
|---|---|---|---|
|||2021|2020|
|||E|E|
|Bankloan||19,315|18,670|
|Trade creditors||2,338|11,977|
|Other taxation|and social security|1,767|14,080|
|Other creditors||2,889|2,703|
|Accruals||11,999|10,937|
|Deferred income||55,231|19|
|||93,538|58,386|



## 

||||||2021|2020|
|---|---|---|---|---|---|---|
||||||E|E|
|Bank loan|||||190,678|210,638|
|Creditors|include amounts|not wholly repayable|within|5years as follows:|||
||||||2021|2020|
||||||E|E|
|Repayable|by instalments||||122,973|144,288|





## 

|||Brought|Income|Expenditure|Transfers|Carried|
|---|---|---|---|---|---|---|
|||forward||and gains||Forward|
|Unrestricted|funds||||||
|Children<br>and Family|||||||
|Services||14,527|37,331|(12,527)||39,331|
|Adult Centre||91,996|528,764|(471,242)||149,518|
|Train and Trade||7,180|156,783|(125,479)||38,484|
|Retail||(5,868)|303,877|(299,029)|1,020||
|Association||625,193|64,936|(81,309)|102,074|710,894|
|||733,028|1,091,691|(989,586)|103,094|938,227|
|Restricted funds|||||||
|Children<br>and Family|||||||
|Services||25,576|145,491|(169,169)||1,898|
|Adult Centre||12,148|6,081|(18,059)||170|
|Train and Trade||1,018|65,368|(63,402)||2,984|
|Retail|||||||
|Association||129,177|51,636|(2,808)|(103,094)|74,911|
|||167,919|268,576|(253,438)||79,963|
|Total funds 2021||900,947|1,360,267|(1,243,024)||1,018,190|
|STATEMENT OF|FUNDS —PRIOR YEAR||||||
|||Brought|Income|Expenditure|Transfers|Carried|
|||forward||and gains||Forward|
|Unrestricted|funds||||||
|Children/Family|Services||24,009|(9,091)|(391)|14,527|
|Adult Centre||40,842|526,819|(475,420)|(245)|91,996|
|Train and Trade||4,060|143,154|(140,034)||7,180|
|Retail||5,172|325,947|(336,987)||(5,868)|
|Association||602,499|40,327|(17,632)||625,193|
|||652,573|1,060,256|(979,164)|(636)|733,028|
|Restricted funds|||||||
|Children/Family|Services|21,929|197,026|(193,769)|391|25,576|
|Adult Centre||24,981|5,079|(18,159)|245|12,148|
|Train and Trade||1,082|64,412|(64,478)||1,018|
|Association||51,510|78,560|(1,080)||129,177|
|||99,502|345,077|(277,297)|636|167,919|
|Total funds 2020||752,075|1,405,333|(1,256,461)||900,947|





## 

|17.ANALYSIS OF NET ASSETS BETWE|EN FUNDS —CURRENT|YEAR|||
|---|---|---|---|---|
||Tangible fixed||Creditors-||
||assets and|Net current|more than||
||investments|assets|one year|Tota<br>I|
||2021|2021|2021|2021|
||E|E|E|E|
|Unrestricted|||||
|Children<br>and Family services||39,331||39,331|
|Adult Centre|3,232|146,286||149,518|
|Train and Trade||38,484||38,484|
|Retail|1,576|(1,576)|||
|Association|798,597|102,975|(190,678)|710,894|
||803,405|325,500|(190,678)|938,227|
|Restricted|||||
|Children<br>and Family Services|2,054|(156)||1,898|
|Adult Centre|8,614|(8,444)||170|
|Train and Trade||2,984||2,984|
|Retail|||||
|Association|1,212|73,699||74,911|
||11,880|68,083||79,963|
|Tota I 2021|815,285|393,583|(190,678)|1,018,190|
|ANALYSIS OF NET ASSETS BETWEEN|FUNDS —PRIOR YEAR||||
||Tangible fixed||Creditors-||
||assets and|Net current|more than||
||investments|assets|one year|Total|
||2020|2020|2020|2020|
||E|E|E|E|
|Unrestricted|||||
|Children<br>and Family services||14,527||14,527|
|Adult Centre|3,546|88,450||91,996|
|Train and Trade||7,180||7,180|
|Retail|3,349|(9,217)||(5,868)|
|Association|702,805|133,026|(210,638)|625,193|
||709,700|233,966|(210,638)|733,028|
|Restricted|||||
|Children<br>and Family Services|2,417|23,159||25,576|
|Adult Centre|23,876|(11,728)||12,148|
|Train and Trade||1,018||1,018|
|Association||129,177||129,177|
||26,293|141,626||167,919|
|Total 2020|735993|375 592|(210,638)|900947|
||39||||





|18.RECONCILIATION|18.RECONCILIATION|OF NET MOVEMENT|OF NET MOVEMENT|IN FUNDS|TO NET CASH FLOW FROM OPERATING|TO NET CASH FLOW FROM OPERATING|TO NET CASH FLOW FROM OPERATING|TO NET CASH FLOW FROM OPERATING|ACTIVITIES|
|---|---|---|---|---|---|---|---|---|---|
||||||||2021|2020||
||||||||E|E||
|Net income|for the|year (as per|statement|of finanoal|activities)||113,927|148,683||
|Adjustment|for:|||||||||
|Depreciation|charges||||||32,934|29,508||
|Interest<br>paid|||||||11,186|15,029||
|(Increase)/Decrease||in stocks|||||21||199|
|(Increase)/Decrease||in debtors|||||(27,986)|9,762||
|Increase/(Decrease)||in creditors|||||34,507|(5,101)||
|Net cash prowded||by operating|activities||||164,589|198,080||
|19.ANALYSIS OF NET DEBT||||||||||
||||As at April|||Other|As at|March||
||||2020|Cashflows||movements|2021|||
||||E||E|E||E||
|Cash at bank and<br>in hand|||342,413||25,538||367,951|||
|Bank loans due|within|one year|(18,670)||19,315|(19,960)|(19,315)|||
|Bank loans due|after more than|||||||||
|one year|||210638|||19 960|190678|||
||||113105||44,853||157,958|||



|At 31March the charity|had annual|commitments|under non-cancellable|operating|leases:|
|---|---|---|---|---|---|
|||||2021|2020|
|||||E|E|
|Within 1year||||18,850|46,350|
|Between 1 and 5 years||||10,500|29,200|
|After more than 5 years||||5,625|5,625|
|Tota<br>I||||34975|81175|



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