HOME SUPPORT ELMBRIDGE
(Registered Charity No. 1026347)
General Information Year Ended 31st March 2023
Home Support Elmbridge was established over 25 years ago to support people that had been discharged from hospital and needed additional support over and above that which could be provided by the NHS once they had returned to their homes. The support took the form of organising home services including cleaners and gardeners and more latterly those services have been extended to include hairdressing, chiropody and some limited handyman services. The client is responsible for paying the service provider but by using Home Support Elmbridge they are able to access DBS checked individuals who we regularly check for quality of service. They also access those services at a discounted rate from the open market.
Apart from sourcing helpers we also provide telephone support and face to face support for our clients who are often elderly or have some form of disability. We are a trusted organisation that provides a very valued service to the more vulnerable in the Borough of Elmbridge. We do not rely upon volunteers to deliver our service but we do work closely with a number of other charities who provide complimentary services and support.
We are currently reviewing how we can offer an expanded service either directly or in partnership.
Registered Office: Charity House 5 The Quintet Churchfield Road Walton-on-Thames Surrey KT12 2TZ Governing Body: The Charity is governed by a Constitution (amended June 2003) that is administered by a Management Committee that is appointed by its members for a term of three years but may be re-appointed for a further term. Its officers (Chair, Secretary and Treasurer) are elected annually by the members. The Committee meets 3 times a year to set policies and to monitor the performance of the Charity. The Charity employs 2 part-time administrators to carry out the day-to-day business of the charity. Management Committee : Jerry Mills ( Chairman) Christine Elmer (Trustee) Gareth Bannister (Treasurer) Secretary - Vacant Life President : Marguerite Rollason M.B.E. Charity Administrators : Tara Day (Co-Ordinator) Julie Rozario (Co-Ordinator) Bankers: CAF Bank Limited 25 Kings Hill West Mailing Kent ME194JQ Auditor: Hamid Salehi 8 Blagdon Road New Malden Surrey KT3 4AD
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HOME SUPPORT ELMBRIDGE
(Registered Charity No. 1026347)
Policies
Year Ended 31st March 2023
Reserves Policy
The Charity obtains approximately 95% of its income from member fees and helper cost recovery. In normal circumstances the Charity would look to hold reserves equal to 6 months running costs. However the reserves exceed that at the moment whilst the Trustees consider a different formula for the funding of the Charity.
The key aim of the trustees is to ensure that the charity has a sustainable future but if the reserves are required to subsidise any new funding model the trustees will consider whether it should use some of them on a discretionary basis to subside the membership fee.
investment Policy
The Charity does not have sufficient funds to require a detailed investment policy for its surplus funds. Reserves are kept on short term deposit with Investec.
Risk Assessment
The Charity identifies the following as potential risks to its achieving its objectives:
1 The charity provides a valuable service to the older and more vulnerable members of its local community. It has no plans to change the nature of that service but simply to look to expand its client base through better advertising and other referral partnering arrangements.
2 Damage to its reputation as a reliable, cost-effective provider of services culminating in loss of customers being referred to it.
The Charity annually contacts all its customers requesting feedback regarding the service it provides. It also maintains close links with those bodies referring customers to it to ensure that any concerns are promptly brought to its attention.
The trustees are satisfied that the charity's risk management policy and procedures adequately address the risks to the charity arising from it's activities.
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HOME SUPPORT ELMBRIDGE (Registered Charity No. 1026347)
Receipts and Payments Account Year Ended 31st March 2023
| 2023 | 2022 | ||||
|---|---|---|---|---|---|
| Unrestricted | Restricted | Total | Total | ||
| £ | £ | £ | £ | ||
| RECEIPTS | |||||
| Membership and Helper Fees | 64,993 | 0 | 64,993 | 62,907 | |
| Gifts, donations and other voluntary receipts | 386 | 0 | 386 | 531 | |
| Interest Income | 44 | 0 | 44 | 124 | |
| Elmbridge Borough Council Gardening Grant | - | 3,090 | 3,090 | 3,090 | |
| Elmbridge Borough Council IT Support Grant | - | 0 | 0 | 0 | |
| Elmbridge Borough Council Volunteer Support Grant | - | 0 | 0 | 0 | |
| Total Receipts | 65,423 | 3,090 | 68,513 | 66,652 | |
| PAYMENTS | |||||
| Payments directly for charitable purposes | 0 | 0 | 0 | 0 | |
| Management and administration | |||||
| Salaries and National Insurance | 38,782 | 3,090 | 41,872 | 48,050 | |
| Secretarial / Administrative Expenses | 1,088 | 0 | 1,088 | 1,709 | |
| Insurance | 2,165 | 0 | 2,165 | 2,035 | |
| Telephone | 932 | 0 | 932 | 939 | |
| IT Costs | 798 | 0 | 798 | 1,030 | |
| Helper DBS Check Fees | 786 | 0 | 786 | 259 | |
| Marketing & Web Development | - | 0 | 0 | 0 | |
| Accountancy | 4,679 | 0 | 4,679 | 3,433 | |
| Rent | 3,988 | 0 | 3,988 | 4,350 | |
| Bank Charges | 144 | 0 | 144 | 192 | |
| Other Items | 48 | 0 | 48 | 0 | |
| Total Payments | 53,409 | 3,090 | 56,499 | 61,997 | |
| NET OF RECEIPTS AND PAYMENTS | 12,014 | 0 | 12,014 | 4,655 | |
| CASH FUNDS LAST YEAR END | 59,335 | 0 | 59,335 | 51,592 | |
| CASH FUNDS THIS YEAR END | 67,897 | 0 | 67,897 4,843 |
59,335 | |
| Consisting of : CAF Current Bank Account |
4,843 | 0 | 4,843 | 392 | |
| CAF Shopping Bank Account | 27,951 | 0 | 27,951 | 23,770 | |
| CAF Gold Account | 7 | 0 | 7 | 7 | |
| Investec 90 day Fixed Deposit Account | 50,050 | 0 | 50,050 | 50,050 | |
| Petty Cash Float | 46 | 0 | 46 | 116 | |
| LESS Prepaid member fees | (15,000) | (15,000) | (15,000) | ||
| 67,897 | 59,335 | ||||
| MOVEMENTS IN RESTRICTED FUNDS | |||||
| Opening | Closing | ||||
| Balance | Balance | ||||
| 1 April 2022 | Income | Output | 31 March | 2023 | |
| £ | £ | £ | £ | ||
| Elmbridge Borough Council Gardening Grant | 0 | 3,090 | 3,090 | 0 | |
| Elmbridge Borough Council IT Support Grant | 0 | 0 | 0 | 0 | |
| Elmbridge Borough Council Volunteer Support Grant | 0 | 0 | 0 | 0 | |
| TOTAL RESTRICTED FUNDS | 0 | 3,090 | 3,090 | 0 |
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HOME SUPPORT ELMBRIDGE (Registered Charity No. 1026347)
Statement of Assets and Liabilities Year Ended 31st March 2023
| CASH Bank Balances Less Prepaid Member fees TOTAL NET ASSETS RESERVES Restricted Unrestricted TOTAL RESERVES |
2023 £ 82,897 15,000 67,897 0 67,897 67,897 |
2022 £ 74,335 15,000 59,335 0 59,335 59,335 |
|---|---|---|
Summary of HSE Full Year Account Year Ended 31st March 2023
Treasurer's Report Year Ended 31st March 2023
It has been a difficult year with the downturn in the economy making it very difficult for our helpers and the elderly we serve. We have noticed delays in people returning to us due to the NHS being under so much pressure.
Turnover has very slightly increased . But it is very difficult to find, retain and refer new suitable helpers.
During this time we have had no government or additional local authority support.
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I CHARITY COMMISSION FOR ENGLANO AND WALES Independent examinar's report on the accounts S•ction A Independent Exainiiier's Report R•port to th• tru•i•e• Hom• Support Elmbrfdge On a¢¢oun¢• for the yg•r •nded 31. M8rch 2023 Charlty no {11 any) 1026347 Set out on pag•S Pag•83&4 I report to thè trustees on my •xarninat¢on of th8 Ac¢ount8 of the 8bov8 charity Iyhe Trust'l for the year 8nd8d A8 the charity's trustè•s. you are responsible for thè preparation of the accounts in accord8nce with the requirements of the Charities Act 2011 I'the Act'l. Rg$ponslbllltS94 and bas1• of r•port I report in re8P8Ct of my examination of th? Trust's accounts carried out under s8Ction 14S ol the 2Q11 Act and in carying out my eK8mlnalion, I have followed All the 8pplic8bla Dlrectlons glven by the Ch8rity Commi88ion undar tsectlon 14515llbl of tho Acl. Ind•pendent exarnlnerfs 8tat•mont I hsv6 complèted my ex8mination. I conftmi that no maledal matters have Come to my attentlon in conn8Ction with the examingtion which give8 me cause to bèlièv8 Ih8t in, any material resp6Ct'. thts accounting records were not kept in 8ccordance wlth section 130 01 the Charitieg Act., or the accounts did not accord wllh the accountlng word3', or the accounts did not comply with the applicable requirÈ)m8nts conceming the form and content of 8ccount8 sel out in the Charities IAccounts and Reportsl Regulations 2008 othar th8n any requirement that the accounts give a 'true And fair, view which 1$ not 8 matter considered 88 part of an indepgndenl examin81ion. I have no conc8rns and have com$ across no othèr matters in connection with the examination lo which attention should be drawn In this report in order to enable a proper understanding of tho accounts to be reached. 81gn•d: Dats: 24th August 2023 N•ma: r E Salehi Addr•••: 8 Blagdon Road New Malden KT3 4AD Oct 2018 Page 5 of 6.
eclion B Disclosure Only complète if the examiner needB to highlight rn81erial matters of concern (see CC32. InLlep8ndent examination of charity acwunt8.' di10n¥ and ouidanc• lor exomlner81. Glv• hv• brl•f d•tall• ol ny it•m that th• •¥•mSn•r to IER Oct 2018 Page 60f 6.