, Oo¢uSign Envelope ID.. C79ABA84-1EW4E8￿9G91-FA81C¢4D8Isg
Missing People Limited
Company no. 2814202
missing
people
Registered charity in England and Wales (1020419)
ar￿ in S¢oYand (SC047419)
Trustees, Annual Report and Accounts
Year ended 31 March 2023
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COMPANIES Hc￿JsE
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COMPMIES HOUSE
A14

DowS¥n En¥dope ID.. c79￿￿lEJA4EBD￿c9l￿A81cC4o8lS9
Missing People
Trustees. Annual Report and A¢count5 Year ended 31 March 2023
Contents
Chairfs Statement.....-.............-.......................-.........-.............-..-..-....................-.........................
Trustees. Report....... . . .............. ............................................................................. .................-...........
l. Reference and Administrative
2. Structure. Governance and MJnagement........................................-.................................................
Nature of governing document ............................... ...................................
Charitable Activity in Scotland..
Organisation............................................................................-.-.................................................
Recruitment and appointment of Tru5tees.................................................. .............................
Induct40n and training......-..................-..............-...-..................-..................-..............................
Pay policy.....
Related parties and cooperation with other organi53tions......
3. Purpose. Aims and Charitable Activities of Public 8enefit..................................................................
Vision.
Mission........................................................................................................................................
Aims..................................
Charitable Attivities of Public 8enefit...................................-...-....................................-............
Volunteers.....
Str3tegic Report........-..................-..................-.:...................................-..................-..-...........................
4. Achievements and Impact .......
Services Performance.....-...................-......-...-.......-............-.....-..........-..............-.-......-..-..-..-.....
Monitoring and Evaluation....................................................................................................... 10
Fundraising Statement.....
-11
5. Financial Review...........................................................-....................-..................-............................ 11
6. Risk Management .
.12
7. Plans for the Future
-14
8. Statement of Trustees. Responsibilrties............................................................................................ 15
INDEPENDENT AUDITOR'S REPORT TO THE MEM8ERSAND TRUSTEES OF MISSING PEOPLE LIMITED
.16
Statement of Financial Activities
-20
Balance Sheet...........................-.-...................-..................................-..-................................................ 21
Statement of Cash Flows .............
-22
Notes to the Financial Statements..................
.23

. DocuSKJn En¥elope ID.. C79ABAW1E3MEBD-BC91-FA81CC4D8159
Missing People
Trustees, Annual Report and Accounls Year ended 31 March 2023
Chairfs Statement
As we enter our 30, year 3$ 8 charity. we have many reasons to be proud of what Missing People
has achieved since its founder5, Janet Newman an(J Mary A5prey used their tremendous skills and
energy to establish us following the disappearante of Suzy LampluEh.
This year has been a combination of consolidation and advance. Having come through the challenges
of the Pandemic and then the body blow that hit the entire charitable sector. which was the cost-of-
living crisis. the charity has maintained its position, developed its thinking and continued to make a
bigger difference to the status and awareness of missing in the UK.
Consolidation has come through a strong financial position. once again ending the year with a
respectable surplus and with a team of staff. volunteers and supporter5 emboldened by the prospect
of the opportunities ahead. 8edding in our digital strategy has proved successful. 50 that we are best
placed for assisting those who need u5 through the platforms most relevant to people today.
Likewise, the continued development of new relationships and partnerships such 35 Wlth Missing
Black People have given us the means to support and work alongside communities we have
previously struggled to Teach or property be there for.
Advance has come through the svcce55ful development of our next Five-year Strategy.. a vital and
comprehensive look at what we are really here for, how we best meet our aims in an ever-changing
world and how we ensure %ve are properly there both for those we know we already serve well and
for those whom we have failed to represent. reach or sufficiently be there for in the past. With a
simplified 3-pTonged strategy for the next five years. we have developed a plan that continue5 to be
ambitious in our purpose. 5traightfonvard in our vision but also exemplary in our delivery.
As a Trustee Board. we have continued to develop with the departure of two outstanding Trustees.
Rachel Eyre and Radha Chakraborty. compensated by the arrival of four incredibly impressive
individua15 to eomplement our existing team. We have likewise seen the propulsion of our
Fundraising Board through the Chairmanship of Mark Pumfrey and a renewed sense of impetus from
those generous individuals.
As Chair. I would like to thank not only the Trustees for their tireless work and input to the Charity
but also to the entire team of staff, volunteers and donors who make Missing People more than just
a charity- a genuine lifeline for when someone goes missing.
At the heart of what we do are the lives of those who go missing and those they leave behind. How
we serve those affected by the subject of missing may change but our core purpose remains the
same. The dignity, respect, support and hope that we try to offer all of those we engage with must
always underpin everything we do. l am confident that. as this report shows, the charity is achieving
this and is set to continue to do so for the next 30 years.
Aeo
Justin
aren
Chair of Trustees

Dowsign Enveknpe ID.. C79ABA￿1E3A4E8mc9l-FAal¢C•D8ls9
Missing People
Trustees, Annual Report and Accounts Year ended 31 March 2023
Trustees. Report
l. Reference and Administrative
Charity Name
Missing People
Re8lStered Charity
Company Number
England and Wales 1020419 1 Scotland SC047419
2814202
Registered Office
Roebuck House
284 Upper Richmond Road West
London SW14 7JE
Trustees
Justin McLaren - Chair
Paul Boughton- Treasurer
Caryl AEard
Sarah Godwbn
Jane Harwood- Vice Chair
Rachel £yre- re5i8ned S December 2022
Sam Waterfall
Andrew McKay
Radha Chakraborty- resigned 7 February 2023
Ebru Ilhan- appointed 25 April 2023
Caroline Rawes- appointed 25 April 2023
Nuntiatina Rosenow- appointed 25 April 2023
Vijay Samtani- appointed 25 April 2023
Company Secretary
Chris Trotter resigned 22 April 2022
David Stein appointed 03 May 2022
Chief Executive
Jo Youle OBE
Directors
Susannah DTUry. Director of Policy and Development
Zoe Hart, Director of People & Organisational Oevelopment
Sophie Lapham. Director of Services
R0$5 Miller. Director of Fundraising and Communication
Chris Trotter. Director of Finance- resigned 22 April 2022
David Stein. Director of Finance - appointed 03 May 2022
Auditor
Crowe UK LLP
Aquis House
49-51 Bla8rave Street
fteading
RGI IPL
Principal 8ankers
CAF Bank
25 Kings Hill Avenue
Kings Hill
West Malling ME19 4TA
Website
www.missin
eo
le.or

. Oo¢uSign Envefope ID.. C79A8A84-1E3A4EBMc91￿1alCc4DsISg
Missing People
Trustees, Annual Report and Accounts Year ended 31 March 2023
2. Structure, Governance and Management
Nature of governing document
Missing People became a registered charity in England and Wales (charity number 10204191 on 30
April 1993. and in Scotland lcharity number SC0474191 on 16 May 2017. It is a charitable company
with no issued share capital being limited by guarantee. Its governing instrument is its Articles of
Association, dated 23 February 2017. and the Trustees are its member5. Member5 of the Charity
guarantee to contribute an amount not exceeding £1 to the assets of the charity in the event of
winding up. The total number of such 8uar3Atees at the 31 March was 10. The objects as stated in
the Articles of Association are=
lal to provide counselling and support to families in conditions of need. hardship or physical or
mental distress as a result of a mernber of their family having disappeared without trace.
Ibl to provide help and support to persons who have left home without informing their family and
friends or carer5 of their whereabouts and who are suffering conditions of need, hardship or physical
or mental distress.
Icl to educate the public in the social and economic problems resulting from the disruption to family
life caused by the disappearance of a member of the family and the problems caused by individuals
who have disappeared wiihout tra¢e.
Charitable Activity in Scotland
Missing People is registered with the Office of the Scottish Charity Regulator IOSCRI under charily
number SC047419 with charitable status under the Charlties and Trustee Investment (Scotlandl Act
2CKI5.
The charity provides its services. described under Achievement5 and Impact, to missing people and
their families in Scotland and carries out awareness and fundraising activities.
Organisation
Missing People is led by a diverse and experienced Board of TrLJStees who, together with the Chief
Executive and Directors, ensure the charity delivers its aims. The Board of Trustees has overall
responsibility for governing the charity's strategy and finances and monitoring its perlormance. Day-
to-day activities are the responsibility of the Chief E¥ecutive and Direcrors. Thè Chief Executive
reports to the Trustee5 and the Directors report to the Chief Executive. The Board places particular
emphasis on maintaining high standards of governance. It h35 considered the Charity Governance
Code and will review it during the year with a view to full compliance.
Recruitment and appointment of Trustee5
Most Trustee vacancies are advertised in a range of media, and candidates are required to submit a
CV and Undergo an interview with the Chair. The Chair will then invite 5eletted candidates to meet
the Chief Executive, representatives of other Trustees. and the Directors. The procedure for the
appointment of Trustees 15 set out in the Article5 of Association.
Induction and training
New Trustees are given a comprehensive briefing pack that includes information about the charity,
their role. and the issue of missing people. All Trustees are invited to attend a structured induction
day and training which aims to ground them in the cause and to enrich their understanding of the
difference the ch8rbly make5.

DocuS¥n Envelope ID." C79ABAWlE3￿eo￿c91￿￿1CC4D8lS9
Missing People
Trustees, Annual Report and Accounts Year ended 31 March 2023
Pay policv
The aim of our pay policy. which applies to all employees. 15 to offer remuneration that is fair and
appropriate for the roles they perform and the responsibrlities they undertake to deliver our
¢hèritable aims. The Trustees consider the key management personnel of the thJrity to be the Chief
Executive and all Directors.
In setting remuneration for all staff, includin8 senior staff. a number of criteria are used including
consideration of the nature and responsibilities of specific roles. local and national sector averages
and other market factors.
Related partles and fooperation wlth other organisations
None of our Trustees receive remuneration or other benefit from their work with the charity.
In order to best serve people affected. the charity is Committed to working in pJrtnership with a
Tange of organisations from the public. private and charity sectors. A multi-a8ency response to
disappearances is critic•1 to success and something we are proud to foster. We work in partnership
with every police force acr055 the UK to enablè referrals of familie5 Wlth a missing loved one to our
support servites. and to offer our tndependent and confldential support to people who ère reported
missing-
As a recognised leader in the field of missing persons. the charity is a proud member of Missing
Children Europe, the Global Missin8 Children'5 Nelwork, and the International Centre for Missing
and Explorted Children. Missing People has previously been accredited by the Helplines Partnership,
the mernber5hip body for organisotions that provide information. support or advice viè phone.
email, text or online.
We work with a ran8e of charities working in connected areas- including mental health.
homelessness. child sexual exploitation and suicide. This can include re*errals. sharing best practice
and piloting new ways to respond together.
The charity's wholly owned subsidtary Missing Limiied remained dormant throughout thè year.
3. Purpose. Aims and Charitable Activities of Public Benefit
Vision
Every missinB person is found safe.
Mission
To be a lifeline when someone disappears.
Aims
To provide help. hope and a safe way to reconnect for missing children. adults, and families.
To put people with lived experience at the heart of our work, amplifying their voices to
achieve change.
To build networks of support for and with missing children, adults, and families.

. Docvsign Envdope ID. C79ABA84-1E3A4ÉB￿8C9l-FA6l¢c4o81$5
Missing People
Trustees. Annual Report and Accounts Year ended 31 March 2023
Charitable A¢tivities ol Public 8enefrt
Trustees have complied with their duty in 5eciion 17 of the Charities Act 2011 to have paid due
regard to the Charity Commission's guidance on public benefit in deciding which activities the charity
should undertake.
Missing People aim5 to irnprove the wellbeing of people with a missing loved one. and of the missing
people themselves. Around I70.0￿ people of all ages and backgrounds are rÈported missing to VK
police each year. many more than on￿.
Missing People is one of a handful of charities providing an essential Helpline (text or call 116 OLX)).
This is assigned by Ofcom to 'protect the wellbeing of people in great difficulty. Missing People
offers free, confidential support every day of the year.
The charity works in collaboration with police forces across the UK to ensure that missing people and
their loved ones can be referred to Missing People's sUPPOrt 5er¥i¢es.
Missing People's work is informed by original research. consultation. and evaluation of services. The
charity actively influences the national government strategy for missing persons.
The charity helps missing children and young people in crisi5, and those thinking of goin8 m155ing.
Providing Confidential and non-judgemental advice and support. 365 days a year. Importantly.
Missing People enables children and young people. often at risk of exploitation. to reconnect safely.
Missing People also works in partnership with Local Authoritie5 to ensure the safety of young people
who return from being missing.
Mental health is the m05t significant reason for an adult to go missing. For vulnerable missing adults,
Missing People provides free, confidential, advice and support every day of the year. A missing adult
can pass on a 'safe and well. message to their famity or earers, often leading them to reconnert
directly.
Missing People supports people with a mi55ing loved one to develop resilience to cope and to
manage relationships with others. so they feel less alone. This support provides a sense of belonging
to a community of people in a similar situation to help reduce i501ation. Missing People provides free
emotional and practical support as well as a range of in-depth support such as counselling and peer-
to-peer support for loved ones to help one another, including 3 range of events like the annual
Family Day. In addition. Missing People provide5 the free Lost Contact Service to help reunite family
members who may have been estranged. This service is made possible thanks to the support of
LexisNexis Risk Solutions.
Where appropriate, the charity provides free publicity services to help find vulnerable missing
people. This includes working in partnership with a wide range of companies such as Royal Mail
Group and outdoor advertisers such as JCOec3ux, on a pro bono basis. Missing Peoplè's team is then
on hand to receive information and sightings from the public. as well as contact from the missing
person, every day of the year.
Volunteers
Without volunteers, Missing People could not be a lifeline when ￿meOne disJppears. Volunteers
gain new rewarding experiences, learn from highly trained staff and gain and develop new skills.

Dow*n en¥elope ID.. C79AW4-1É3A4EBth8C91.FA81CC4D8159
Missing Peop
Trustees, Annual Report and Accounts Year ended 31 March 2023
Volunteers make a re31 difference to the community of people affected by a disappearance. From
raising vital funds, organi5ing events, sharing appea15 for missing people. to providing in-depth
Helpline support. The financial statements do not recognise the Significant financial Value attributed
to volunteer time.
Strategic Report
4. Achievements and Impact
Services Performance
Missin8 People estimates that over a million people each year in the UK are directly affected by a
disappearance- based on the 170,(YXJ people who disappear each having at least five loved one5.
That number is shockingly high_ As the only national charity supporting missing children. adults. and
their loved ones. Missing People is determined to increase the number of people helped, focused on
greatest need.
Missing People provides an award-winning Helpline for children and adults who are missing and who
are thinking about going missing. a5 well as for their loved one5. In addition, for familie5 who need
ongoing support, the charity offers access to specialist support workers and counselling.
We support police and family searches for missing people through our Safeguarding Briefing
Network and public appeals. We use our Safeguarding Brbefing Network of over 1.400 charities and
other support services around the UK to share non-public briefings about missing people. This
network w¥5 set up in response to previously missing people telling us about the challenges they
sometimes experience with public appeals. They told us that public appeals, Can leave a di8ital
footprint and can in some cases can have a negatNe impact on their wellbeing. especially in the first
few days of 8 disappearance.
We now use our valued public 3ppÈals partnèrs to raise awareness of longer-term missing people
where the initial investigation ha5 not fourbd them through other means. and for the highest risk
missing people. whose lives are in danger.
"I hove checked the Missing Person Investigqtionfor W. Hisfomilyhove odvised thut he is no longer
missing. Many thonksfor oll the ossistonce by Missin9 People, we had ofew positive si9htingsfor W
following your help.
Feedback from a Police Officer after an appeal was shafed via our
Safeguarding 8rtefing Network
Famllles of missing people
We directly supported 1,244 families this year. both whilst a loved one was missing and after their
return. Our support includes tailored practical help for families, searching for a missing loved one
and emotional trauma support from our team of family support workers and counsellors. We also

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Missing People
Trustees. Annual Report and Accounts Year ended 31 March 2023
supported families affected by CoLtnty Lines exploitation, through our national Safecall service,
offering casework and aévocacy support, emoiional support. and peer-to-peer support.
he chority wos olwoys therefor me and myfamify. guiding us in the right direction with core.
nder5tt7nding ond greot knowledge-.
A famity member supported by our Fami￿ Support team
In addition. 18.679 family members accessed our online f3mily support resourees. These provide
advice and support for different stages of the 'missing' journey. how to work with the media. and
how the police and Missing People carb help search for a missing person. We continued to deliver
and develop our new family stlpport online forum as a safe space for families to support each other,
share advice and find out abovt opportunities to get involved with the charity.
Making publicity appeals for a missing person is one of the Practical ways that the charity helps
people with a mi55ing loved one. Thi5 year 865 people we searched for were found safe through our
public and non-public appeals.
"From the recent informotion provided by the missing person5 chority ond sightings by member5 of
the public. we hove monoged to locote Michoel'sofe ond well ond we hove now closed the missing
investigation. Con I thÈ7nk youfor your help in th￿ motter.-
A police officer in April 2022, followin8
a sighting from our web51te of someone who went missing in 2018
Missing children and young people
This year. we directly supported 4 626 children and young people. This intluded support by Runaw3y
Helpline including I'.1 chat. Is Thi5 OK? chatbot and I'.1 chat service lor young people at risk of
exploitation. and Safecall service providing advocacy and support for young victims of County Lines.
All our services for young people provide a confidential. non-judgemental space for them to share
their challenges and talk through their options, as well as support to get safe if they need it.
Thanks to Louro I nowfeelos though I will get 5UPPOrtfor the 51tu(Jtion ahead young person using
our 1=1 chat service
Very good ondprofessionol. The conversotionfeels personal ond trustworthy. ond they provide
plocesfor you to move ort to when you'vefinished the conversotion. Young perwn using our l..1 chat
service
In addition, an estimated 5.483 young people accessed our online support resources. This included
advice and support on a rènge of topics Ibnked to going missin& such a5 bullyin& exploitation and
mental health.
Vulnerable missing adults
This year. we directly supported 2,163 adults who had gone missing or who were thinking about
going missing. We provide adults with a confidential. non-judgemental space to think through their
options. stay sale ènd access specialist support if needed. We offer a message home Service where
we can pass on a message to a family member if they are not ready to get in touch with them
directlv.

DocuSAgn Envelope ID.. C79ABAe4-1E3A4E￿-èCg1￿A81cC4Oa1sg
Missing People
Trustees. Annual Report and Accounts Year ended 31 March 2023
In addition. an estirnated 8 879 adults a¢¢essed our online support resources. These provide
inforrnation and support on topics for different stages of someone'5 missing journey, including
people's rights, how to stay safe while away from home, and what to do rf you are stru881ing with
merbtal health issues.
"You might just think you are listening to me, butyou might be soving my life" adult accessing the
helpline
Totals helped
In total. we dirertly supported 8 033 missing people and familie5, and estimate that 33,041missing
children, adults and families accessed our online support and information.
Policy• Research and Development
In 2022-23, we 5haied our expertise w.rth over 1,000 professionals through the delivery of consultancv
projects, training and conference5 for police forces. local authorities. and other agencies to improve
policy and practice responses to missing people. This work included local conferences to develop
effective multi-agency responses to missing people. training courses on children rnissing from care,
person tentred approaches and return home interview good practice. as well as the development of
a Wale5 wide toolkit in partnership with Llamau and Claire Sands to ensure care experienced children
are better supported.
"The possion Shown by the presenters ond other stoff members 15 intoxicoting gnd good to see. it is
contogiou5. Police delegate after attending Missing People training.
In May 2022 the National Police Chiefs. Council INPCCI and the College of Politing published a draft of
the Police Race Action Plan. This document sets out steps towards èchieving their visron for'a polTrce
service that is anti-racist and trusted by Black people.. For ihe first time on a national scale, the
response to missing people from Black communities wa5 specifically tsdentified a5 an area for
improvement in police practice. This followed campaigning from the charity alongside others like
Missing Black People and Black Livès Matter UK, alongsidè our research into the experiences of
families reporting people from ethnic minority communities as missing. We submitted a response to
consultation on the plan and have since worked with the team responsible for its development to try
and ensure meaningful changes are implemented. We also ioined the Independent Office for Police
Conduct's Race Discrimination National Advi50ry Group.
Missing People's operational partnerships with police forces enables us to reach missing people in
crisis. Our Textsale service. where we send a missing person a supportive text mèssage offering the
charity's confidential helpline support. was reoueste(l over 47.000 times by police officer5 for over
35.000 missing children and adults. We also reached out to 2,960 suicidal missing people through our
Suicide Risk TextS3fe service. Thi5 service involve5 a police officer requesting that we send a
supportive me55aBe to a missing person who 15 known to be at risk of suicide, offerinE our support as
well as support from Samaritans. When we sènd the message. we also alert Samaritons who make
proactive call to the missing person. Our data 5how5 that around 80% of people who receive a Suicide
Risk Textsafe" me55age engage with either Missing People or Samaritans. showing its $18nifi£3nt value
as a safeguarding tool.
In Scotland. we delivered the fourth year of our National Framework lrnplementation Project, funcled
by the Scottish Government. This project aims to ensure that the good practice in responding to
missing people. identified in Scotland's National Missing Persons Framework, is implemented in local

. D¢)¢uSign Envdope10." C79ABAW1E3A4EB￿Bc9I￿A81cc4D8lS9
Mi55ing People
Trustees, Annual Report and Accounts Year ended 31 March 2023
areas. We worked in seven areas supporting local agencies to create effective mutti-agency responses
to missin& develop effective mi55in8 per50n5' Protocols and deliver effective return discussion
training. We also held the third Scottish missing persons conference on good practice to share
examples of good practice in preventing and responding effectively to missing incidents.
In 2022-23, we published the following rese•rch reports..
The ethnicity of missing people. This research found that people from Black ènd Asian
commvnilies were less likely to be marked as at risk of harm. more likely to be missing for
longer and less likely to be found by the police. This feport drew significant media and
professional interest. and we will be reviewing the impact of the recommendations in 2023-
24.
~My world was falling apart- This research examined the experiences of missing adults-
including the reasons why they go missing, and their experiences of Crime and harm while
they are away. It found that 75% of missing adults come to harm, and that 42% of adults
attempt to take their own life while missing.
~When harm ￿maIn$- this joint research with ECPAT UK into trafficked and unaccompanied
children going missing found that 31% of trafficked children and 13% of unaccompanied
children went missinE from care in the UK in 2020. These children are particularly vulnerable
to exploitation and modern slavery. and at high risk of coming to harm.
Experiences of reporting a child or adult missing to the police. The report found that most
people had a p051tive experience when reporting someone as missing, that there is often
more that non-police professionals can do when someone is missing. and that it was vital
that the police alway5 listened to the concerns of the person reporting someone missin& as
they often know the missing person's needs best.
Monitoring and Evaluation
Missing People is committed to the robust monitoring and evaluation of its services, $0 that we can
effectively identify and measure the impatt on people's lives. We have embedded monitoring and
evaluation processes throughout all our projects and have a dedicated impact team to undertake
thorough evaluation. Our evoluation processes include assessing our progress against theories of
change, alongside monitoring of detailed operational and management information. We produce an
annual Impact Report that 15 freely available to everyone and provide quarterly updates on key
cross-organisational measures to Directors Group and Trustees. In addition. we gather feedback
from those using our services. which allows us to assess our impact on their lives and the varied
issue5 that they face.
We also work with external evaluators including the University of Liverpool an(1 Crest A(Ivisory which
allows our work to be challenged. scrutinised and improved. through independent review. Overall,
our evaluation processes are crucial in enabling organisational learning and helping us to adapt our
service design and delivery in response to the changing needs of our benefici3ries.

Docusign Envelope ID.. C79ABA84-1EWEBD-BC91-FA81CC4D81S9
Mi55inE People
Tru5tees' Annual Report and Accounts Year ended 31 March 2023
Fundraising Statement
Missing People is reliant on donations and gifts in Wills to be a lifeline when someone disappears.
Supporters of the cause send a powerful message that they care about people and the society we
live in. Otjr fundraising staff and volunteers aim to provide all our supporters with the same level of
care and respect. We take e¥tra care with supporters who may be vulneroble and have a policy in
place to help protect them.
Missing People is focused on long.term sustainable support built on strong relationships. The charitv
has a diverse range of income streams. On average. Missing People raises £5-£6 for every El we
spend on fundraising.
Missing People is a paying member of the Fundraising Regulator. The charity raises vital funds in
accordance with our Fundraistng Promise. Missing People has adopted the NCVO'S Charity Ethical
Principles and use5 these principals to guide ethical considerations in relation to fundraising.
This year. we welcomed several new supporters. Leading Lights. Luminaries. members of our
Fundraising Board and Enterprise Board. and partners who generously raised or donated major
funds and 3warene55. They included significant fun(Jing from The Barratt Foundation. Stagecoach
and The Morrisons Foundation and G3rfield Weston Foundation. Theyjoined long-term supporters
including.. player5 of People'5 Postcode Lottery. Royal Mail Group. LexisNexis Risk Solut(ons. Flutter,
Bally's Foundation, RELX Group. Norton Rose Fulbr￿ht. Oulverton Trust. St James's Place Charitable
Foundation, Alchemy Foundation. and CIL Management Consultants. We thank each of them, and
everyone else. for enabling us to be a lifeline when someone disappears.
We recèived no complaints regarding fLbndraising this year.
Missing People occasionally uses commercial participators to carry out fundraising services on our
behalf.
5. Financial Review
Missing People continued to show financial resilience during the year despite the uncertain financial
climate in the country. The ¢harity recorded a 5vrplus of £122k in the year12022= £559kl against a
budgeted deficit of £384k. The positive vèriance of £506k against budget comprised..
Income
£llk primarily higher interest rates from bank deposits
Expenditure
£495k expenditure on various projects deferred into 2023124
Total income of £3.519k was £122k13%1 down on last year. A kÈy reason for the reduttion wès
donation of £160k which arrived in earl¥ 2023124 rather than towards the end of the Current year as
had occurred previously. With that in mind. we are pleased to have maintained our income at this
level in the current challenging economic cltmate.
We continued to maintain strong controls over our costs which increased by £244k from £3,153k in
2022 to £3.397k. This represents a 7% increase which wa5 mainly the result of inflation.
Volunteers and pro bono supporters again contributed significantly to the charity, for beyond the
income recognised in these financial statements. We thank Kapow for free text ISMSI messages. the

. D¢*uSign En¥*ltwe ID.. c79A8N￿lE3A-4EBr￿8C9I.FA81cc4D81$$
Missing People
Trustees. Annual Report and Actovnis Year ended 31 Marth 2023
out-of-home media owner5, and many other print and digital partners for advert15ing Space, and we
are grateful to the charity's solicitors Clifford Chance for their ongoing services provided on a pro
bono basis.
Reserve5
The Charity's free reserves policy is that it should hold no less than three months, and no more than
six months. current operating costs to safeguard against fluctuations that may arise in funding. This
polity is intended to maximise the amount available for Missing People's charitable activities during
the current economic climate while also planning for a sustainable future. Free reserves are defined
as unrestricted funds less fixed and intangible assets and designated funds.
At the end of the year. the level of free reserves was £1.978k12022.. £1.852kl which amounted to
approximately six months. worth of charit8ble expenditure.
Going Concern
Missing People has had 3 steady track recocd financially over the last decade. making a small surplus
in most years and gradually increasing the free reserves. The financial year finished with the charity
in a comfortable resernes position. in line with its reserves policy.
Our budget for 2023124 shows a planned defi.crc of £329k. Essentially the underspend on 2022123
projects is being carried forward into next year. The first quarter management accounts were ahead
of budget and the current projections are that we will perform on or 3head of budget in 2023124. 11
we continue on target, we expect our reserves to fall to around five months, worth of charitable
expenditure. The budget has been followed by a projection for the following two year5 showin8 an
annual deficit and surplus of £92k and £247k respectively. Cash flows have been projected over the
next three years in total. Whilsi we expert cash resources to fall in the short term. our relatively high
opening cash balance5 mean we do not anticipate cash flow difficulties in the foreseeable future.
The future years12024125 and 20251261 will be underpinned by ift¢reased attivity arising from our
new strategy which we anticipate will add considerably to our financial SLtrStainability. The impact of
our new strategy has not yet been reflected in these forecasts. Accordingly. they have been
prepared on a cautious basis.
Therefore, the Trustees have concluded. based on the analysis above, that the adoption of a going
concern basis in the preparation of these financial statements is appropriate.
6. Rlsk Management
Trustee5 review the major risks faced by the charity as part of their annual cycle of business. Systems
of internal financial control have been put in place. which are designed to safeguard the chaflty's
assets, ensure that proper accounting records are maintained, and provide reliable and timely
financial information.
Trustees are satisfied with these arrangements and the following are key risks which the charity
faces and the relatetl mitig3tion fartors in place=

Docusign En%tlope ID." C79ABh84-1E3A4EB￿8Cg1-FA8jCc4D8IS9
Missing People
Trustees. Annual Report and Accounts Year ended 31 March 2023
Risk
Sale
Mitigation
Our policie5 and procedures are reviewed
regularly and there is a Safeguarding Panel in
place to review prartice. Staff and volunteer
safeguarding training is compulsory and
repeated annually. Services Managers provide
on-tall support for our frontline services teams
and OBS checks are in place for relevant roles.
We continue to strengthen and diversify our
Income streams. We have in place rigorous
processes for budgeting. management
reporting and monitorinE of financial
performance.
We have reviewed our fundraising policies and
practices. and ensured those working on our
behalf abide by our Fundraising Promise and
the FundraisinE Regulator, and we will regularly
monitor their work. We have adopted the
NCVO'5 Charity Ethical Principals and
established a Fundraising Ethics Group
comprising Trustee5 and executive team
members.
We will continue to be transparent and
trustworthy and Provide high quality accredited
ser¥tces in a cost-effective way. Trustees and
Directors will continue to regularly monitor
potential areas of vulnerabilitv.
We will continue to build positive relationships
with pro bono suppliers to ensure sUPPOrt
continues. In addition. we always seek a
partnership agreement that outlines a
minimum length of such support.
ardin
.. The charity fails to prevent harm.
Economic ressure5 Post Covid.. Changes in the
economiclpolitical environrnent impact
negatively on voluntary income.
Fundraisin
Failure by us. or on the part of
agencies we work with. to comply with
fundr3i5ing regulatiorb.
Sector re
utation.. The media. opinion formers
or general public opinion may erode trust in
charities. affect the sectors strong standing and
may indirectly impact our ability to be trusted
and to fundTaise.
Pro bono su
ort.. The charity receives
significant pro bono support without which our
ability to prOV￿de our existing level of service
could be impacted.

. Docusgn En¥elope ID.. C79A&4W1E344E8MC91-FA81CC408159
Missing People
Trustees, Annual Report and Accounts Year ended 31 March 2023
7. Plans for the Future
In its 30, anniversary year, Missing People published its new strategy= From Crisis to Hope
The strategy highlrghts that people who go missing are often in a crisis and face great harni. More
than one thousand people diè whilst rnissing each year. Their families don't always get the right
response from police. and they can face intense public and media speculation. on top of their
emotional heartathe. The goa15 of the new strategy which will be the focus from 2023-24 are:
l. Going missing is understood as a crisis that can be a matter of lrfe or dÈ3th.
2. All missing people and their loved ones get the right help at the right time.
3. Fewer missing people come to hami.
The charity is calling for change so that someone going missing is viewed a5 a crisis. backed by a fair
response by police and other agencies involved. The charity also aims to (levelop it5 existing helpline
support to reach more of those impacted by mental health problems. exploitation and financial
problem5 made worse by the c05t-of-livin8 ¢rTrsis.
,14,

Docusiyn Envelope ID.. C79AW4-1E3A4EBMC91￿A8lcC4o8l$9
Missing People
Trustees. Annual Report and Accounts Year ended 31 March 2023
8. Statement of Trustees, Responsibilities
The charity Trustees Iwho are also the directors of Missing People Limited for the purposes of
company lawl are responsible for preparing the Tru5tees' Annual report and the financial statements
in accordance with applicable law and United Krngdom Accounting Standards Ivnited Kin8dom
Generally Accepted Accounting Pratticel.
Company law requires the Trustees to prepare financial statements for each financial year in
accordance with United Kingdom Generalty Accepted Accounting Practice (United Kingdom
Accounting Standards and applicable lawl. Under company law the Trustees must not approve the
financial statements unless they are Satisfied that they give a true and fair view of the state of affairs
of the Charitable compony and ol the incoming resources and application of resources. including the
income and expenditure, of the charitable company for that period.
In preparing these financial statements. the Trustees are required to..
select suitable accounting policies and then apply them consistently.
make judgements and accounting estimates that are re8sonable and prudent.
state whether applicable UK AccountinE Standards have been followed, subjett to
any material departures disclosed and explained in the ftnancial statements.
prepare the financial statements on the going concern basis unless it is
inappropriate to presume that the charity will continue in business.
The Trustèes are responsible for keeping adequate accounttng records that are sufficient to show
and explain the charity's transactions and disclose with reasonable accuracy at any time the financial
position of the charity 3nd enable them to ensure that the financial statements cornply with the
Charitie5 and Trustee Investment Iscotlandl Act 2(KIS. regulation 8 of the Charities Accounts
(Scotlandl Regulations 2006 las amended) and with the requirements of the Companie5 Act 2006.
They are also responsible for safeguarding the assets of the charity and hence for taking reasonable
steps for the prevention and detèrtion of fraud and other irregularities.
Financial statements are published on the charitable company's website in accordance with
legislation in the United Kingdom governinB the preparation and dissemination of financial
statements. which may vary from leEislation in other jurisdictions. The maintenance and integrity of
the charitable Company's website is the responsibility of the Trustees. The Trustees, responsibility
also extends to the ongoing integrity of the financial statements contained therein.
Each Trustee has confirmed that. insofar as they are aware=
there is no relevant audit information of which the chanWs auditors a￿ unaware.
they have taken all the steps. that as Trustees they otjght to have raken, to make themsefves
aware of any relevant audit information and to establish that the auditors are aware of that
information.
Approved by the Trustees on 19 september 2023 and signed on their behalf b¥..
Justin McLaren
Chair

. Docu&gn Envelope ID.. C79ABA84-1EWEB￿BC91￿A8lGc4DS1Sg
Missing People
Trustees, Annual Report and Accounts Year ended 31 Mèrch 2023
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS AND TRUSTEES OF
MISSING PEOPLE LIMITED
Opinion
We have audited the financial stslements of Missing People Limited for the year ended 31 March
2023 which comprise the Statement of Finanoal Actimtses, Balance Sheet, Staternenl of cash flows
and notes to the financial slalements, including a summary of signifi¢ant a¢counts'ng policies. The
financial reporting framework thai h85 been applied in their preparab'on is applicable law and United
ngdom Accounting Standards, including Finanual Reporting Stsndard 102 The Finan¢ial Reporting
Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted
Accounting Practi¢el.
In our opinion the financial statements=
gbve a twe and fair of the state of the chantable c¢)mpany'$ affairs as at 31 Mai¢h 2023
and of ils incoming resources and application of resources. including ils income and expenditure for
the year then ended..
have been properfy prepared in accordan￿ vAth United Kingdom Generally Accepted
Accounting Pra¢lice.' and
have been prepa￿ in accordance wth the requirements of the Companies Act 2006, the
Charities and Trustee Investment (Scotland) Act 2005 and Regulabon 8 of the Charities Account5
(Scotlandl Regul3b"ons 2006.
Basls for opSnion
We conducted our audit in accordance with Intemalional Standards on Auditing IUKI IISAS (UK)) and
applicable law. Our responsibilrties under those stsndards are further described in the Aud"rtor's
fesponsibilities for the audit of the financial statements section of our report. We are independent of
the charitable company in accordance wth the ethical requirements that are relevant to our audit of
the financial slalemenls in the UK, including the FRC'S Ethical Standard, and we have fU￿illed our
other ethical responsibilities in accordance with these requiremen15. We believe Ihat the audit
evidence we have obtained is sufficient and appropriale to provide a basis for our opinion.
Con¢lu$ions rolating to going ¢on¢orn
In auditing the financial stalements. we have conduded that the trustees. use of the going con¢em
basis of accounting in the preparation of the financial statements is appropriate.
Based on Ihe work we have performed. we have not identified any material uncertainbes relating to
events or conditions that, Individually or collectively. may cast significant doubt on the charitable
company's ability to continue as a going concem lor a pern)d of at least I￿1ve months from when ihe
financial slalements are aulhorised for issue."
Our responsibilities and the responsibilities of Ihe trustees ￿th respect to going concem are
described in the relevant sections of this report.

Do￿$¥n Envelw ID.. C79AW4-1E3A4EB08C91-F￿1Cc4D8759
Missing People
Trustees, Annual Report and Accounts Year ended 31 March 2023
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS AND TRUSTEES OF
MISSING PEOPLE LIMITED (CONTINUED)
Othar information
The trustees are responsible fty the other Inft)rrnatl￿ Contained wilhin the annual report. The other
irhformation comprises the inforniatson included in the annual report, other than the finanrAal
51atemenls and our audrtor's report thereon. Our opinion on Ihe financial statements does not cover
the other information and. ex￿pt to the extenl otherwise explicitly stated in our report, we do not
express any forrn of assuran￿ conclusion thereon.
Our responsibilty is to read the other infomiab.on and. in doing so. consider whether the other
information is materially in¢onsistent wth the financial statements or our knowledge obtained in the
audit or otherwise appears to be rnaterially misstated. If we idenD"fy such malerial inconsistencies or
apparent malerial misststements. we a￿ required to determine wheiher this gives rise to a mater¢al
misstatement in the financial ststements themselves. If. based on Ihe work we have performed, we
conclude that the￿ is a material misstatement of thts other infomatbon, V￿ are required to report that
fact.
We have r￿thIng to report in Ihis rega￿.
Opinions on other rnatters prescribed by the Companies Act 2006
In our opinion based on the undertaken in the coutse of our audrt
the inforniation gNen in the trustees. report. whi¢h in¢ludes the direclors, report prepared for
the purposes of company law. for the financial year for which the finan¢kg1 ststements are prepared is
consistent ¥Mth the financial statements.. and
the direclor5' report included wrthin the trustees, report have been prepared in accordance
with applicable legal requirements.
Mattèrs on whi¢h we are required to report by exception
In light of the knowledge and understanding ol the d)aritable company and its environment obtained
in the course of the audit. we have not hlentrfied material misstatements in the directors. report
included within the trustees. report.
We have nothing lo report in respect of the follo￿n9 matters in relation to which the Colnpanies Act
2006 and the Charities ￿COUnts {Scotlandl RegulatH)ns 21x16 wuire us to rewt to you if. in our
opinion-
adequate and proper accounting records have not been kept.. or
the financial statements are not in ag￿ement wilh the accounting record5 and fetvms", or
certain disclosures of tru5tees' remuneration specified by law are not rnade,. or
we have not received all the inlormation and explanations we require lor our audit
Rosponsibilities of irustees
As explained rnore fulty in the Iruslees. responsibli ities slalement on page 6 the trustees (who are
also the directors of the charitable company for the purposes of company lawl a￿ responsible for the
preparation of the financial statements and for being satisfied that they give a true and fair view. and
for such internal control as the trustees determine is necessary to enable the preparation of financial
stslemenls that are free from malerial rnisstalement. whether due to fraud or error.

Do￿$￿Th Envelwe ID."C79A&IWlE3A4E8￿Be9l￿A•fcC4ooI59
Missin8 People
Trustees, Annual Report and Acrounts Year ended 31 Marth 2023
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS AND TRUSTEES OF
MISSING PEOPLE LIMITED (CONTINUED)
In ple￿ring the f￿8￿la1 slatements, ts Iwstees are responsible lor assessing Ihe tharilab
company's ablity to continue as a goiry concem. dis¢lo$ing. a$ 4)pIK3ble. matters related lo going
¢oncein and using Ihe gLyng corr*m bast5 of accojniing unless the trustees eilher intend to liquidate
th¢ tharilable company or lo cease opeiat*)ns. or ha￿ no realistic al￿mat￿8 bvl lo do so.
Awdltor's réspon$lbllltl•s for th• audlt of the financial statements
We have been appointed 85 audiW uThJer sttlon 4411Xcl of the Charilies and Trustee In￿Stm￿t
Scotlandl Act 2005 and undef lh8 Companies Aci 2006 and rwrt in ￿dar￿ vrith Ihe N£ts ènd
relevant re9ulalions made Of hawrrfJ effecl thereuThJ¢r.
Our obfrectives a￿ to obiarn reasonab* assurance at*iut &thelher the f￿an￿al stslements as a whde
are free Iiom material misstatemenl. whelher 4Juè to fraud or efrc*. and to issve an audrtorfs report
thai indudes our opinK)n. Reasonable a$5urance is a high level ol assur￿ce, but is not a guarantee
that an audil C￿lucIe￿ in a¢¢tydan¢e with ISA5 IUKI w￿1 a￿VaYS detect a material misstatement
when it exists. Misslalemenls can arise fr￿￿ frnud Of error and a￿ ¢onydefed malerial if. indivmyualty
or in the aggregale. they Muld reasonably be expecled to influence the ecc￿￿*7)1¢ dKision5 of users
iaken on the basis ol IhesÈ financ￿1 ststements.
Details ol ihe extent to wlich Ihe audit wa5 C￿5[￿ered ¢apable of deleclir¥J irre9ularities. inclLKling
Iraud and non<ompliance with law5 and regulalions are sel oul bdow.
A further desuiption ol our responsibilities lor the audil ol the ffinarKknal ststeM￿¢S 15 located on the
Financial ReportirrfJ Counc￿'S w8bsil8 at.. w•¢w.fr¢.org.uklauditorsrtsponsibikn'es. This doscf1pt￿n
fomis part of our audrto¢s reptyt.
Ext•nt to which tho audlt was consld•r•d capable ol det¢cllng Irregularlt1•5. I￿lUdIng fraud
Irregularitie5. In¢luding fraLKI. are n$tar￿e$ of r￿-comp5rdnce wth laws and regtJlation5. We
idenl1r￿d and assessed the risks ol material misstatement of the finan¢ial statements from
iffe9ularit*s. whelher to fraud or error, and discu55ed Ihese belween our audit team menknrs.
We then designed and performed audit FV(rEthJres responsNe to those risks. induding obtairnng
avdil evidence suffKient approwiate to pyovide a basis for our ￿niOn.
We obtained an underslandiry ol the ￿21 and regulateKy frameworks 7*iihin which the th•itable
company opeiales. focusing on Ihose laws ar￿ fegulaiions that have 8 direct effect on Ihe
delerrninal￿Tr ol material amounts ar)d di5cbsures in the flnancial slalernents. The laws and
regulalion5 considered In this ¢oniext were Ihe Crynpan￿$ Act 2006, the Cttaiilies Act 2011 aTrJ
The Charilie5 and Truslee Investmenl (Scotlandl Acl 2005 iogeiher with th8 Charitie5 SORP (FRS
1021. W¢ assessed lh• réquired comp4iarrR wrth these laws and re9￿￿t￿nS as part of QLrr audit
procedures on the related financial stalwnenl ilems.
In addilion, we considered W0￿510r$S ol olher laws and regulathons that do not have a direct effect on
the financial statemenls btsl complrance with wh￿h might be fundamental lo the charitable company's
abTrlily lo operate or to a￿ld o fflaterial penalty. We ¥lso considerod the opportuniknes and incentives
that may exist within the tharitable company Icff Iraud. The laws and regulats.ons we considered in Ihis
context were General Data Piolecting RegLAabons. taxatA)n kgi51ab"on. health and salely l•gi$lation
and employment legi￿a￿.0rt.
Auditing standards limit the required aLbdsl wocedures lo Klenlify non-COrnFAiance wth these laws and
regulali¢)ns to enquiry ol the Twslees and other mana9ement and inSpec￿)rn of regulatory and legal
oThes￿der￿e, il arry.
18

(%)euSiwb enl￿DPE ￿. cN•8AII.iei￿e8oW9l￿￿81Cc￿D0%$9
MissMi8 People
Trustees. Annual Rep￿ and Accounts Yeaf ended 31 March 2023
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERSAND TRUSTEES OF
MISSING PÉOPLE LIMITED (CONTINUED)
We ide*)tified Ihe greate$l risk of material ¥npacl on ihè S￿1¢M￿nts from irregLA*i•s,
cfuding fraud, to be within Ihe liming of recognrtth ol certain streams and Ihe ¢)vefti(Je ol
contrds by managemenl. Ow •wJbt procedures to rtspond lo these risks in¢knded enquiries of
managem•nt. and Ihe Board ab)ut their cwn •Jentificaiion and a55essmeni of Ihe risks ol
irregularitiés. sample testing posting ol jownats and income. rewewing acowntin9 esb"rnates
lor biase5. revTthbin9 wulatory ctrrespondence with the Chw'ty Cornmission, and reath'ng rninutes of
rneelin95 of those charged *ith g)¥wnance.
Owinb lo the inhefent th"mItal￿nS ol an au¢St, there is an unavoidth nsk thal we may nol have
delecled some material misslatements in the f￿ancIal sta*ments, even Ihwgh we have wopedy
planned and perfo￿ tsjr auth'l in accordancè wlh auditin9 5tand¥ds. examp￿.. the further
removed non-cornph.ance wth laws and fegulatK)ns Iwre9ul*l￿$) is Ifom Ihe events and transaGtion5
refiecled in the finanual Statem￿lS. the lèss likely Iht ￿h*en￿Y L¥nited Procedures {￿ul¥*d by
aL*Jiling standards woukl hgenb.fy st. In addilion. a$ with any autht, there femaineil a hwjhw risk of rrfin-
delection ol ¥regularrtie$, as Ihese may in¥ofve co1￿$10n. kngery. intentional omiss¢￿$,
rr•srepIesenta￿1rf. or the ovtrrTrde of inlèmal control$. We we rol reSponsi￿e for preventirg non-
compliancè aThJ cannot be experted to deteci 1￿)n<0￿p10￿e wilh all laws and ￿gUlatiOnS.
U*e ol our v•port
This fepoit Is m&Ye solety lo Ihe charftable companys as a body. in accordance with
Chapler 3 OF part 16 01 the Companies Act 2006. and to the th•ttable company's tfusteès, as a body.
n accordance wlh Regulation 10 of the Chariires N£counts Istotlandl Regulalions 2￿6. Our
work has been undertaken so Ihat we M￿h1 state lo the ¢haritab* company's members ana trv5tee$
those matters we art requyeil to stale to them in an audiltY'5 repryt and for no olher purpose. To Ihe
fullest txtent permitted by law. we do nol ¥cepi ty assume responsibl￿"{Y to anyw Olher than Ihe
charitablè ¢ompafiy. the charitabk company's members a5 a t(Jdy and the thariiabje cornpany's
ItU$iees as a body. for w audit wryk. lor I1¥5 report. or for Ihe opnsons we have frymed.
J8nelte Joyce
Senior Slatutw A￿￿11¢r
For and ￿ behalol
Crowe U.K. LLP
Stalvtory Authtor
Rudln9
Dated .. 20 Seplembw 2023
19

Sf*temeDt o[FinaKi￿A¢￿YItICj {in¢o￿try I￿ornC and EXFndItu￿ Account)
for¢be y¢•rended JI March202J
Ilestr1OE4
F￿1￿5
F¥r
om•'.
15
I.DID.589
597
597
2Z.647
JY.761
20332
18.
.1$9
2.139
Pttky8 R¢swh
JA32
J.d75
3.475
122D.>JI
1519.246
2207398
l.JJl.367
3.641.76S
ExpMdllLW•'.
047.5JJ
14.U
ExpeDdiWxBW
1.2Y.440
1.1W.209
2OA32
2A7•.655
274
2.T
IM59.4Z5
2.2aJ.26J
5964
l R¢s¢a
234.923
121.•A2
1211S2
5*157
INILb))
488.737
A¢¢¢rt¢￿t*￿F￿&
Ftsndb*wco5 1 WJJZZ
1119.IDS
1518.0$7
112.))1
78.
4t￿1
2.11•.105

Oocu&yn ETr¥eh)pe ID.. ¢79AW4.1EWE8tk8C91-FA81CC4D8159
Missing People
Balance Sheet as at 31 March 2023
Company Registratlon Number 2814202
No¢•
2023
2023
2022
2022
Fixed Assets
Tangible assets
Intangibla assels
6.655
220.513
4.623
220.513
Current Ass•ts
Oeblors
Cash al bank and in hand
432.352
1.948,7B6
15J.g)1
2,140,764
2.381.138
2.292.665
Creditots.. Am4)unts falling due
within one year
367.049
398.6
Nel Currenl Assets
2.014,089
1.893,969
Total Ass¢ts less Currtnt Liabilitfjes
2,241,257
2.119.105
Net Ass¢ts
2.241.257
2.119.105
Funds of the charity..
Unre51ricled Fun(ts
16
2,204,896
2.0?6.￿)4
Restricted Funds
16
36.361
42,201
Total Funds
2.241,257
2,119,105
The finanrial slat8ments wwe approved and avthoriswj for issue by the Board of Trustees C￿ 19 Sepiember 2023
an¢ signed on its behaff by..
jl￿1￿) N*Laren. Chair
Paul BoLYJhton- Trta5urer
DI794￿FI4
The notes on pages 23-30 Ic¥m p* ol Ihese fiTrar￿4al ststw*nts.
21

Dowsèjn Envelope ID.. c79AW1EJA4EB￿1*AI1CcIoe159
Missing People
Statement of Cash Flows for year ended 31 March 2023
2023
2022
Cash flows frorn operatlng activitles '.
Nèt cash provlded by lusÈd In) operatlng xtit4tt1e$ Ise• note (all
201.5701
299.655
Cash flows from investing activiti¢s
16.856
7.264
9.592
3,475
16,477
13,002
Purchase of property. ￿an1 and ￿l￿nI
Nel cash wovlded by luged inl in￿StIng actibryti•8
Change cash and cash equlvalents In the reporting peri¢xl
1191.978
286.653
C45h and cash equivalents •t the beginning of the peviod
2.140,764
1,854,111
Cash and cash equivalents at th• end of r¢wting wriod
1.948.786
2,140.764
(•) Re¢tsn¢iliation of net in¢ome to n¢t cash Ilowfrom OF*ratlng actlyities
2023
2022
Net Income for the reporting period las per statsmerbt oi finW￿l31 aGtl¥lltits)
Adjustments for..
Oekyecialion char985
Inieresi income
Iln¢rea$elldeuea$e ￿ debiors
Incre#sellde¢reasel ￿ Cr￿*t0
Net cash provided by (used inl operating a¢iivi¢its
122.152
488.737
5,232
116,8561
1280,4511
31,647
201.570
12.609
13.4751
34.919
233,13S
299.655
(bl Analysis of changes In net debt
2023
C•5h Flow5
2022
Cash and cash eg￿valert$
Cash
1.948,786
1.948,788
191.9781
191,978
2.140.764
2.140.764
Boirowing$
Debt due wlhin one year
Debt due aftw one year
Total change5 in nel debi
1.948.786
191,978
The notes on page$ 23. 30 fom) fArtof Ihtse fli￿1 statements.
22

D.. C79WJfyIEJ44E8W91￿￿￿}cC4￿Is9
Missittg P¢oplc
Noies io the Fin¥ntial St¥iernents
Ytar ¢nded 31 M4rch 2023
The pnnwal awièy in Ihe s￿*￿t5¥re as Ic4bws'
1 ArGounliny Poli¢irs
Ba￿5 of preparaton
The finarrt￿l Slalefflents have been w•pa￿d ￿ a(￿rdar￿ *ith Accounlng and RewJrting by Charitie5.'
Stslemenl ul Recommended PractKe apfvb5e to charities th•r acco￿lS in accordarte %Yith Ihe
Inaroal RepOrn￿ s￿￿01￿ atvkat* ￿ the UK Re[WJ￿￿ of I￿￿9￿j IFRS 1021 lefteciive 1 January 20191-
ICh*ibes SORP IFRS I￿211. the ReFth"w siarthd apt*8bie in the VK RepublK of Ireland IFRS
1021 aThJ the C¢￿pa￿sA¢I 2(th.
The TnJs1ee5u￿Sidered vaiicAJs scenarirts based on a risk based re￿&*4 ofthe kvel ol lskelihood of warious
51reams of incL¥re. and itt￿5 con5*Iwed tren ilorty the ￿hlY rKcthb* to be received M15wng
Peotye conbnu? to c*uate A financgl lorecasbng mc*Jei has been prepared far the financi81 year 2Q22123
th re￿$8¢ income [L*eGa￿s aThl a break*¥en Wei wth ￿de￿￿Thj cash.fiow wjecuons. Therefore Ihe
T¥u51ees have concluded on the bays of Ihe ab￿ thatthE adDption ofa gDiny corKem b395 ￿ thE
preparatsL￿ of these rfftan¢￿i 5tstemenL5 is apwcynaie.
Missing Pe￿￿e Ltyniled ￿￿15 IhE definition ol a w￿lIC entity ul￿er FRS A5sels and habililies are
Initialty recoynised at histor￿31 c051 ry transadkin value urtess athe￿Ise stsied in Ihe relevani accounbng poI￿Y
norelsl. There are areas eaunaie ￿MeN Ihai aHerAs lh8 pIepara￿ffi of these financial
stsiements See rK)ie its) fty ILTr1her oeiails.
bl
G￿￿pa¢%￿ftts
The Chartty the **c4e ol Ihe share captai of Mi55wwJ Lwniteo. The c￿anY was &jM￿nI during Ihe year
and thereforyd effi501￿leIl acc4)wilsare ndryep*ed.
Income
JI income ￿ reco9nised or￿e Ihe charity has entillemenl k* the ￿K￿ne. it 15 probable that the irKcffle be
receNed. arKI Ihe arnwni olira)me rec￿er￿n be measured rdkitrAy. ITh particular.
. Granls are ac£ounted for 0￿e a offer of fu￿1￿ is We￿Ne0. >A)iect 10 saii*ng aThy pertorfflan
eialed cM¢*lw)i)$. In Ihe Ihai a granl Is subJ*t b cOnthti￿s thai require a ievd of perfoTTnance before the
charity LS enbued to the luTrYS. Ihe irKorre ts ¢Yele￿ed rK)t ￿cogn￿ed unbl eith* Ih05e condiiions are fully
met. or ihe fuir￿ent of those Cond￿10n5 ts whc41y %%ilhin the ol the tharity and il Is Wabats￿ that Ihose
ditsoré VMII befLdftsJ pwod..
. For legaoes. en￿￿e￿WI s iaken as the ofthe dale eth¥. Ihe Lthariiy 1$ aware that wobale has
been granied. the estate has bEen final￿ ar¥J n￿cal*l￿ has bEen made by Ihe executorfsl to the charbly that
dislnbution wkl be male. orTrht￿n a distri￿￿)￿ is ￿C￿ved from the e5tale. Recéipt of a legacy. m %Yhole or in
part, rs r￿lY can￿d2red wr*able the anvJunl can be ￿3s￿ed relwtrAy the chariiy has been notif￿d gf
Ihe exeeulo¢5 intentk)r* b) make z disiit)uliw. Whwe ha¥e been nthfied lo Ihe chariiy, or the chaniy is
awwe ol the gBnbng of p￿￿)81?. and the tri￿a lor Inc￿ have noi been md, thet) the legacy is
treated as a 8sseiaThl dis(&)sed rf mai81i81.
. Defwred Income cfthprf68$ 9rantswW donor has to be used in fuiwe perti￿$.
. Oonaivjns aty 8ttOUhtsd a ¢ash ba5rs.
The charfy recewe$ laokbes arnl serytes •) the ftym of free accon￿￿Ja￿￿ and ad¥ertisin9. As
the ¢har*y cannot retsNy meagJte me of tr*se they a￿ exdLK*d irom *)CL*ne and expenlliture
the Statementol Financial knthes.
di
ExpeThliture
i expenses *e atwJnted for on an accwJs basis Wherever possbtile eests are alk)cateO (thlecity to the
approwate activty. costs eL¥nmn to al are 3Pptyt￿nEd bew tr￿ on Ihe b￿5 DI
the Pf(¥￿ of slaff sperl dwiry exh ￿ar exh
Cost of R**ng Fund5 Corn￿$*$ costs incLwred in ￿pIe aTrJ orgarAsatiOn5 to ￿￿tribUte fillanE￿IlY to
¢he ¥wrk. Tru5 ir￿￿(*$ the ftxthywl1￿&aThj the st•)"r¥J ofwc4•1 f￿￿1￿sing e¥enl$.
E￿ryd￿re incuned i) 04etb of tharity ts i￿jea under ts heading
Ch*itsue Acirythes
Suwtyt cosis. art Ihe costs crf 0%*￿# d*eciK*) afvj admin￿￿￿ of e*h ￿*vity. toMwi￿￿j the salary
aThJ o¥erhead CO*softhe L*￿1￿ flrfts￿. the basisolstsff co$15 attri￿table loeath a¢tsvily.
23

DopJSwJn Envokipo 10.. e79A8PA4-IE3A4EB0-Bc91-F￿7ec4D81Sg
Missing People
Notes to the FAnancial Statements
Year ended 31 March 2023
TaThJible fixed assets and depwatson
Fixed assets are recorded at Cost or. in case5 where assets have been ¢knated to the Charity, at
valuation at the time of donation. All assets acquirga for ￿￿tinuing use and cosbng nwe than £500 are
capitali5ed.
Provision 1$ mad$ for depreualion on all tsrrfJibk assets. at rates calcLdated lo write off the asset less
estsmated ￿si￿Val value over its expected lrfe as lo11￿*$.
OffiGe Equipfflent- 25% to 33.33% per annum on a straight line bass
Intangilje 8ssets comprise the charilys new CRM system and software Iicencès which are capitalised
at cost and reftected wthin the ffinancral slateffEnts at arnortised historic Cost. Amortisation is
calculated by allocatK)n of the balance sheet value of the asset. less any residual vahje, to the periods
expected to benefit from its use ¢)n a straight4ine basis over 5 years. Amortisation charws will t
charged to semce revenue accounts once a55et is operatKJnal.
Funds
UnreslrAcled lunds are funds which are availatle for use al the dIsC￿tion of Ihe Trustees in fvrtherance
of the general objects ol thè chanty and have not been designated for other purF¥)ses.
Restriettd fuftds are luTh1s whith are to be used in accordance wrth yofic restrict￿S imposed by
donors or which have been raised by the tharrty for part￿laT purw)sÈs.
gl
Leased assets
Rentals payable under operatiThJ leases a￿ charged to the Statement of Financial Activities as
incwred.
Direct taxabon
The company is a charity wthin the meaniTr3 of Para 1 Schedule 6 Finance Act 2010. Awjrdingly the
company is potentialy exempl from laxalion in ￿specI of income within cate9ories covered by Chapter
3 of Part 11 of the corporats.on Tax Act 2010 or Section 256 of thè Taxation of Chargeable Gains"Act
1992. to the extent that such inc(xne ss applied exclusively lo charitsble purpose5. No tax charge arose
in the period.
PensKJn
The Charity contributes to 8 define(I cOntriLKjti￿ group personal penson sd)em8. The assets of the
scheme are held separalely from those of the Charity in indepen¢Jenity administered funds. The pension
COSI charge represents ¢onln"bth"ons payable under the scheme by the Charity lo the funds. The Charity
has no liability ur*Yer the stheme other than for the payrnent of those ¢￿tribUtiOns. Contributions a
disdosed in Th)te 3.
Significant managemenl judgefflents and key sources of èsts"rnats"on and uncèrtainty
The preparation of thè ffinanaal statements requires management to make judgements, estimates and
ssurnpts.ons that affect the appliratK>n ol policies arml report8d afflounts of assèts and liabilities, income
aThJ expenses. Judgements a￿ necessary delermirung the reCOgn￿on of ￿COrne as per nole
11¢).
Management do not consider the￿ to be any material ju(kJements or estimat¥Jn and urvrtsinty
fequiriThJ disclogJre.
24

DocuS*n Ens%lope ID.. ¢?9A￿A￿lE3A4E&NC91-FA￿Icc4D8159
Missing People
Notes to the Financial Statements
Year ended 31 March 2023
IncomellExpenditure)
The net incomel(expendilurel for the year are slated after charging..
2023
2022
Depreciathon on tangib￿ fixed assets
Operating leases
Auditor's remuneration
Audit seNices (excluding VAT)
Non-audit services
5.232
17.947
12,609
16,531
15.000
11.925
Staff ¢osts
Staff ¢osts were as fcAIcsvo."
2023
2022
Wages and salaries
Social Security costs
Pension
Temporary Staff costs
2.407.954
242.806
114.104
2.193,989
208.534
105.973
4,050
2.764.864
2.512.546
One empbyee earned bets*￿erb £11)J.001 - £110.00012022." £90,000 - £100.000 one) in the year and between
£60.001 - £70.00012022 one)
Redundancy costs of £396 arose from reslnKturing ¢)ne team 12021". none).
The average weekly number of employees (based on average headcount) during the year was as lollows=
2023
2022
Charitable activities
Fundraising
Governance
76
12
70
89
82
The full knme equivalent number of employees {induding casual and temporary stsffj during the year wa5 68.
12022. 641
Trustees. remuneration and related party transactions
The Trustee5 neither were paid nor received any emoluments during the yEar12022- nill.
One Trustee wa5 reinbursed £454 travel expenses during the year12022'. nill.
The key management personnel of the charity comprise Ihe Ch*f Executive and the dire¢lors.
The emolumenls of the Ch¢ef Exectjtive and directors were".
2023
2022
Executive directors, emoluments (excludw￿ pengon)
Pension contributions
The Chiel Executivè was the highest paid director in 2022r23-
lotsl remuneration lexcl employer's Nl and pension Contribu￿nSI for the year
412.225
18.136
389,306
17,427
102.775
The Chief Executive 1$ 8 member of a group personal pension scheme and a contribution of £5.09912022'.
£4,949) was made to the s¢heme on her behalf. There are no enhanced or special terms that apply to the
Chief Executive's pension scheme arrangements.
.25

DowSi9A Env•OP ID". C7*4w*1E3A4E￿BC9l4AIlCC4D&l59
Missing People
Notes to the Financial Statements
Year ended 31 March 2023
4 Analysis of Total Resourc05 Expendod
Direct Costs Support C0515
Aaivities
(see note 51
2023
Total
2022
Total
Charilable A¢ti¥ities".
Service ProwsK)n
Policy 8 Researc
Cost of Raising Fynd5
1,989,776
221.Ci)O
520.697
484,879
53.856
126,886
665.621
2,474,655
274.856
647,583
3.397.094
2.283,268
255,%4
613,796
2.731.473
3.153,028
Oire¢t Costs Support Costs 2022
Acisvfjlles (se¢ note 5)
Total
2021
Total
Charitable Activities..
Serwce Prow5ion
Policy & Researth
Cost ol Raising Fun¢Js
1.824.
204.579
4￿.577
2.520.052
458.372
51.385
123.219
632.976
2.283.268
255,964
613,796
3.153.028
2,498.245
216,854
508.723
3.223.822
5 Support costs byactivity
2023
Total
2022
Total
SgryiC8
Provision
Policy &
Cost of
Research Raising Funds
Govemanr
Information iethndogy
Central faulilies
Finance
Hurnan resources
Central management
32,161
123.839
3.572
13.755
7.052
8.177
11.190
10.110
8,416
32.407
16.614
19.265
26.364
23.820
44,149
170.001
87.154
101.063
138.300
124.954
40,696
159.1 $9
90.555
98.650
125,040
118.876
73.621
100.746
91.024
2022
Total
2021
Total
Service
Provision
Pol•cy &
Cost of
Resear¢h Raising Fundg
Governance
Information technd09y
Central facilities
Finance
Human resources
Central management
29,470
115.255
65.576
71.438
90.548
86.085
7,922
40,696
159.159
.555
98.650
125.04D
118.876
40,633
193,360
123.847
101,389
127.1 $6
117,373
12.921
7.351
8.008
10.1S1
17.628
19.204
24.341
23.141
Support o)sts have been all(Kated on Ihe basis of the chwvs acYountin9 Fdiryes and idenbf*d stall and direct cosls
for each caiegory.

D￿￿S14￿ EnvdoFe ID. C7MW4.1E3A4EBIw1S￿1cc4DsI5•
Missing People
Notes to the Financial Statements
Year ended 31 March 2023
Assets
Intangibl•
Assets
Equlpment
Totsl
Cost
At 1 April 2022
Addit￿$
Disposa15
At 31 Mar¢h 2023
67.517
7.264
220,513
288.030
7.264
74.781
220.513
295.294
DeprecSatlon
Al 1 April 2022
Charge for year
Disposals
62.894
5.232
62,894
5.232
At 31 March 2023
68.126
68.126
Net book valu•
At 31 March 2023
6.655
220.513
227,168
At 31 March 2022
4.623
220.513
225.136
Intangible asset Is the thaitvs ne￿ CRKI ￿1¢h is lunded from resI￿led f￿d5 and V*ill be o)mpleted in the folbvAryJ
financial year an¢J transferred 10 general lunds once Opera￿￿￿￿.
Subsldlary Company
The Charity hold5 Ordin￿ £1 shares In m￿51￿9 Ltd, being 1￿% ol the Issued Share capital.
The entire profit of Missin9 Lld is paid annually lo Missing People Und￿ Grfl Aid.
Rt$ults of Mi$$in9 Ltd
2023
2022
PROFIT & LOSS ACCOUNT
Tumover
Cost ol sales and •JnNnistrth"on experws
Met profit for the year
Amount gift aided lo the chanty
R•laintd in 5ubsidary
BALANCE SHEET
Debtors
Cash at bank and in h￿[1
Creditors.. Amounts falling due within one y
Total net assets
Capital and rese￿¢$
Laiieo up share capiiai
Profit a￿1 Ios5 account
27

Dotu&gn EnY&ope Ll". C79ABAwlE￿4E￿O￿C5l.FAl1C¢4￿j59
Missing People
Notes to the Financial Statements
Year ended 31 March 2023
8 D•btors
2023
2022
Accrued ino)me
Prepayrn8nt5
Other debto
Trade deblors
Amount due from subsidiary
314.979
73,074
6.367
37,932
85.338
57,111
162
9,2
432.352
151.901
All *nount5 Sho￿ under debtor5 fall due for payThenl ￿TIhIn one y&*.
9 Creditors-.
Amounts fallin9 du• within orn ￿ar
2023
2022
Other taxes and $ociaJ security costs
Other creditors
Accruals
Deferred Incc*ne (Note 101
59,400
64.699
44,281
198,669
367,049
60,937
97.635
49,898
190.226
398,696
2023
2022
10 D•f•rred Income
8alan¢e at 1 April
Released in the year
Amount deferred in Ihe year
Balance at 31 Ma¥th
190.226
1190.2261
198,669
198.669
385,505
1385,5051
190,226
190,226
Def8rred income compri5e5 grants the d￿r ha5 SP8afied lo be used in lulure accounting p8ri0ds.
11 Leasing cornmitm￿ts
At 31 Mareh the Charily had minimum leasè commitments under rtJn<arthllabbe opwaiiNJ leases on oificè
eqtypmenl as set out bel¢x:
2023
2022
Oporating leases which expire=
Within one year
Betr￿en one and five years
9.570
4,057
17.949
14,150
28

OwJ&gn En¥d￿0 ID." C79A8A￿lE3A4£o￿BC9l￿￿ICC4o0Is9
Missing People
Notes to the Financial Statements
Year ended 31 March 2023
12 Analys1$ of Ne¢ Assets
Flxed
Assets
Net Current
Assets
Toial
Year ¢ndod 31 IAarch 2023
ReStr￿le￿
Unre51rrcted
36.361
1,977,728
36.361
2,204.896
227.168
227.168
2.014.089
2.241,257
Year ended 31 March 2022
ReslrKted
un￿StriCted
42.201
1.851.768
42.201
2.076.904
225.136
225,136
1.893.969
2,119.105
13 Ullimate Controlling Party
The 01rectors listed in the Trustees. fte￿I are Ihe uhirnate conlrolliry parti85 being mpmber5 of Ihe company.
All Charty pdiaes and exeDJtive deCiSM)￿ determined by the Tnt5tee5. The day lo day runniry of the
Charitab￿ COm￿Y has been delegated to the Ch￿f Executive and Direclors.
14 Related Party Transo¢tsons
There were rK* tran5ali￿$ vri¢h relaled parties during the year other thaTI Wth the 5uby.diwy wmpany as Sti oul in
Note 712022". none) The Charity received £31.532 donalions from Trn51ee5'12022 £52.5701
15 Donatlons. Grants and L*ga¢le$
Unrestricted
Funds
Restricted
Funds
Total
2023
Total
2022
General donatKJns
Le9aoes
Fundrai5ry & pro￿￿)￿"0n4 events
1.PJ)3.480
38.466
417.5
867.255
2.670.735
38,466
417.596
2.970.587
10.590
333,335
2.259.542
867.255
3.126.797
3.314,512
16 Mov¢menls In fund$
Bfou9ht
fon¥ard
Income
EX￿ndit￿re
Tran51ers
Carried
forward
Restricted Yunds
The movement on reStr￿ad fund5 comwses the lol¢y•MwJ Ik#iatIor￿ ￿ grwts held on tru51 to t* lor spe¢ir
purposes:
Service ddivery 9rants
se￿1￿ delivery granis- Fwje￿ty Four
Missing People Choir
Computer SyEtems develowent
Reg¢on¥ fundir¥J
Policy & Research
Fundrasing grants
Total restr￿le￿ funds
1.131.757
{1.131.7571
30.742
11.459
30.742
5,619
795
12.817
29.oc
20.832
16.6351
112,8171
129.OCQI
120,8321
25.(XX)
1.226.041
42.201
1.220.201
36,361
Unre$trl¢t•d lunds
2,076.904
2.2g9.045
2,171,053
2.204.896
Total funds
2.119.105
3.519.246
3.397.094
2.241,257

OowSKJn £•￿VID.. C79lWty1E&44E￿9I.F￿IcC4c￿ISl
Missing People
Notes to the Financial Siatemen¢s
Year ended 31 Mawh 2023
8rou9trrt
fornf*rd
Income
Expendriure
TrJn5f•rs
Carri?d
forward
Movements in lunds. w•¥fjw8 y
R¢strided fvnds
Service delivwgrdnts
SeNice delDIvy 9rants- WCIT
Service del￿￿Y grants- Fiddity FO￿daL£
ML%sing People Choir
Computer Systems devdwent
Regiortal funding
Policy & Research
related exeptywal fij￿1¥
Fundraising grants
Tolal restricled lunds
1.198.809
11.198.809)
166.6431
114.9161
12.1851
156,7751
66.643
30.742
11.459
13.644
56.775
19.5
21.042
597
24,r
1.334.367
121.0421
15971
24.0
1.404.467
112.301
42,201
Unrostrfjcied funds
1,518.(K7
2.N>7.398
1.748.561
2.076,g¥)4
Total funds
1.630.368 3,641.765
3.153.028
2,119,105
Any expenditure w ￿tE]cted projects rKIt co¥ered by ￿$tricted d&)atfons fjs f¥cm unrEstricted fL￿d5.
Purpos￿ of r05trfj¢tod fvnds
Ser¥￿e ￿￿￿ery9rants. ddivery 015p￿fiC serwce5. projects or wr4rammes in kn.ne lun¢J8rs 9rant coThJitions.
WCIT Charity grant fvnds the charitys ongc¥ng the Safe Ckc* kYc4ect fcrf ￿ ch￿$ dgtal transforrnatiDn.
Missing Pewle Chow fvndraises lo supwrt the Chc¥fs tr)gt*)g costs
FSddity UK Foundation fu￿$ Ihe chaiivs CRM woi¢cl System that 15 kn.ny puK*a5e¢J and ￿$ts1ed be￿een 20121 and 22123
Compulw S￿leMs devel(¥Jment fu￿1n9 5UW)0rt5 50fvare enhancemenl of Ihe charivs sernces.
Regional lunding enabks the chariVs ki specific ge09rap￿"¢ areas.
Policyand research fundin9 rweswis thxabons and 9￿nts trmards Ihe tharity$ rese*th and advwacy ￿rk.
Office Impffjvemwts.. want for instsiing talirvj Ivjhts in Ihe chariws Dffice
COVKI rdaied except￿#1 lUndw￿.. rwe5enls exceptw)nal grant5 m*Je to hdp the L¥g¥isatiM IhKwgh Cowd.
Fundr￿ing grants.. fvndill9 lowards ihe costs ol the Indiwdual Offic
The funding above indudes donations fmm Ihe fclky*w)g."
The LKJlverton Tr￿51
8alty'5 Foundalty)n
LexisNexis knk SotulKX
Sl Jarres's Pkice ChaTrtsb￿ Fwnda
Home Office
Mayor o¥ LorKlan RethJ¢ty)n Unit
Missing PeoFAe ChoT
Welth Govemmenl
The ￿themY FoundatK
Stoltish Govemm*i
22.$00
180.411
40.DJO
29.167
431.092
38.317
795
7.700
25.(KlO
203.888