WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
REPORT OF THE TRUSTEES
AND CONSOLIDATED ACCOUNTS
FOR THE YEAR ENDED
31 MARCH 2024
Company Number: 2808633

WILLOWBROOK HOSPICE
Annual Report 2023124
A NOTE FROM OUR PATRON:
In what was another year of uncertainty for everyone, l am pleased to see that Willowbrook
Hospice has had a stable year, both financially and in the delivery of their services. As I said
last year in this very document, Willowbrook is a place of outstanding care and a special
organisation for me and therefore, l am honoured to be a patron of the hospice.
Last January, I had the pleasure of attending an enjoyable evening at Willowbrook, presenting
the Volunteering awards to some very special people. Volunteering is a key part of the culture
of hospices and I know that Willowbrook is incredibly reliant on its volunteers, who provide
support in so many areas: in the shops, on reception or helping to run fundraising events, as
just some examples. It was a pleasure to be invited to attend this evening and to share in the
celebration and take the opportunity to say thank you to these wonderful members of our
community. If you have a few hours to spare each week, why not contact the hospice - there
will be a place for you, I'm sure!
On behalf of everyone who benefits from the committed teams at Willowbrook, thank you for
your support: I'm proud to be involved with such an outstanding organisation.
Roger Johnson, Journalist and Broadcaster
Willowbrook H05pice (Limiledby Gu¢7rantee) Report oAthe Trustees yeorended.. 31 Morch 2024
Reglsteied Charity 1020240
Compony Nt72808633

FROM OUR CHAIR:
I would like to open by thanking Alan Chick, our previous board chair, for having successfully
led the organisation with so much passion and commitment. Alan dedicated over 25 years to
Willowbrook, initially as a trustee and then as chair, supporting the growth and development
of the hospice and navigating us through the difficult times of Covid 19. Alan completed his
term in November 2023 leaving a wonderful legacy, and we wish him and his family good
health and happiness in the future.
I first joined the charity as a trustee in 2020, and initially took on the roles of lead trustee for
our Technology and Finance committees. l am delighted and honoured to now be leading the
board as chair and look forward to supporting our talented Executive Leadership Team and
building on our shared achievements from the last few years.
You may have read that many hospices are experiencing significant financial challenges due
to restrictions in government funding and the economic pressures that we are all currently
facing. However, l am pleased to report that Willowbrook is able to continue its essential work
thanks to the oVe￿helmIng generosity of you, our community of donors and supporters. As is
the case with many other hospices, we have had to manage our finances prudently, but as
these annual accounts show, we remain on a solid financial footing, albeit we cannot be
complacent. The future for the hospice is still challenging, but also there remain opportunities
for us to grow the provision of our crucial services across St Helens and Knowsley in the
coming years. I look forward to leading the board in this work, knowing that this is all only
possible thanks to the incredible support we receive from individuals and companies to whom
Willowbrook means so much.
On behalf of all our staff, volunteers and patients, thank you for your continued support.
lan Craig, Chair of the Board of Trustees
Wlllowbrook Hospke (Llmltedby Guorontee} Report of the Tmstees yeorended.. 31 Morch 2024
Registered Chority 1020240
Company No 2808633

Executive Leadership Team
It has been another busy year for the ELT: overseeing the completion of our hospice
refurbishments and launching new initiatives to benefit more patients in our community.
Members of our senior nursing team worked alongside local district nurses, providing
additional specialist input to help patients across St Helens and Knowsley. This pilot was so
successful, we decided to extend this work with the support of a fantastic grant from the
Oliver Lyme Charity, this allows us to fulfil one of our key strategic aims of 'Willowbrook
without walls, _ reaching out into our community to increase the numbers of people that we
can support when diagnosed with a life-limiting diagnosis.
For 24125, growing our partnerships is another key aim for the ELT as we develop existing
and new relationships with the many local companies who choose to support Willowbrook
hospice. Many of our corporate supporters volunteer with us or provide donations through
sponsorship or 'gifts in kind,. If you would like to support our work or find out more details of
how you can become involved, please get in touch with us via:
eneral
willowbrookhos
ice.or
Executive Leadership Team
From left..
J.
Dr Paula Powell (Medical Director)
Alun Owen (Corporate Director)
Lynda Finney (Clinical Director)
WlllowbfookHospke (Llmitedby Guomntee) Repwtolthe Trustees yeor endeb.. 31 Morch 2024
Registered Ch¢Trity 1020240
Compony No2808633

Some highlights from the year:
Volunteer celebration afternoon tea in the
marquee
Staff and trustees at the volunteer
awards ceremony with our patron,
Roger Johnson
Lovely Fiona the donkey
making a visit to patients
{and staffl)
Celebrating St Helens Pride
[11 I I:.
wl11owbm￿ Hospke (Llmltedty Guornnteej fteport olthe Trustees yeorended.. 31 Morch 2024
Registered Chority1020240
ComponyNo 2808633

Some of our very glamourous staff volunteering
at the Strictly Ball
Two of our equally glamourous volunteers - Gwen
Mccabe and Hilary Christopher- tending the planters at
the Living Well café
Welcoming Ruth du Plessis- Director of Public Health,
St Helens and Cllr Anthony Burns to Willowbrook
A very special fundraising evening at Prescot
Parish Church starring Heather Small
Willowbrook Hospice (Limitedby Guorontee) Rtportolthe Trustee5 yegrenderf.. 3J Morch 2024
Registered Chofity 1020240
ComponyNo 2808633

Preparing for the grand opening of our new shop in Kirkby shopping centre
(opened in 24125)
,•)
Willowbrook Hasixte(Limitedby Gu¢7rontee) Report of the Tnjstees yeur ended.. 31 Morch 2024
Re9lStered Chority 1020240
Compony No 2808633

REPORT OF THE TRUSTEES AND CONSOLIDATED
ACCOUNTS 2023124
CONTENTS
Review of 2023124
Reference and Administrative Details
Structure, Governance and Management
Trustee appointment record
10
Trustee Assurance Groups
11
Charity Objectives and Activities
14
Achievements and performance in 2023124
15
Financial Review
17
Audited Accounts
19
Organisational Chart
44
Wlknwbrook HospkelLlmltedbyGuorontee} Re￿ of the Trustees yeorended.. 31 Morch 2024
RegNsteredChurity 1020240
Compony No2808633

REFERENCE AND ADMINISTRATIVE DETAILS
The Trustees are pleased to present their strategic report and accounts of the charity for the year
ended 31 March 2024. The acGounts have been prepared in acGordanGe with the aGGounting poliGies
reported in the audited accounts and comply with the Companies Act 2006 and Accounting Reporting
by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in
acGordanGe with the Financial Reporting Standard applicable in the UK and Republic of Ireland
Published in October 2019.
Charity name:
Willowbrook Hospice
Charity number..
1020240
Company number:
2808633
Executive Leadership Team:
Clinical Director (and registered manager): Lynda Finney
Medical Director.. Dr Paula Powell
Corporate Director: Alun Owen
Registered Office:
Portico Lane
PRESCOT
Merseyside
L34 2QT
Auditors:
Livesey Spottiswood
Chartered Accountants & Registered Auditors
17 George Street
ST HELENS
Merseyside
Bankers:
National Weslminster Bank plc
PO Box 25
5 Ormskirk Street
ST HELENS
Merseyside
WA10 1DR
Willowbrook Hospice (Limited by Guor¢7nteeJ Report of the Tnistees yearended.. 31 Morch 2024
Reoi5tered Chority 1020240
Compuny No 2808633

STRUCTURE, GOVERNANCE AND MANAGEMENT
Directors and Trustees
The directors of this charitable company (Willowbrook hospice) are its trustees for the purpose of
charity law.
The trustees serving during the year were as follows:
Dr Karen Beeby
Kevin Gallimore
Sarah Carberry
Dame Elaine Inglesby
Alan Chick (as Chairman until 27.11.23 Ken Stringer (until 27.11.23)
and as a trustee until 22.1.24)
Dr Michael G Van Dessel
lan Craig (as Chairman from 27.11.23) Dr Alan Baron
Jon Dobson
Gary Ward
Steven Fairhurst
Christine Martin (until 17.4.24)
Christine Buckley (until 17.6.24}
Allan Sansbury
James Toohey (from 18.11.24)
Dave Pugh (from 18.11.24)
Michelle Price (from 18.11.24)
Willowbrth* Hosiw(e (Limitedby Guorantee) Report oAthe Trustees year ended.. 31 Morch 2024
Re9lsteredChority 1020240
Compony ND 2808633

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Governing Document
The company is governed by its Memorandum and Articles of Association. The company is limited by
guarantee, whereby every member of the company undertakes to contribute to the assets of the
company in the event of winding up, while they are members or within one year after they cease to be
a member, for payment of the debts and liabilities of the company contracted before they cease to be
members, such amounts as may be required not exceeding £1.
Appointment of Trustees
The trustees who have served during the year are sel out on page 9. The trustees are appointed by the
members of the Company and every three years each trustee retires by rotation but may offer
themselves for re-election in accordance with the Articles of Association.
Extract from Articles of Association (1993, updated 2017)
Rotation of the members of the Board (Council)..
In accordance with the Articles of Association, the trustees retire in rotation at the Annual General
Meeting as follows..
At the first AGM of the Company all members of the Council shall retire from office, and at the AGM
in every subsequent year one-third of the members of the Council for the time being or, if their
number is not three or a multiple of three, then the number nearest one-third, shall retire from office.
2. The members of the council to retire in every year shall be those who have been longest in offi
since their last election, but as between persons who became members of the Council on the same
day those to retire shall (unless they otherwise agree among themselves) be determined by lot.
3. With effect from 1 September 2017 a retiring member of the Council shall be eligible for re-election
for a further period of three years up to a maximum of three terms (making nine years in total) after
which the member must retire for a period of at least one year before being considered for a further
appointment.
4. The Company at the meeting at which a member of the Council retires in manner aforesaid may fill
the vacated office by electing a person thereto, and in default the retiring member of the Council
shall, if offering himself for re-election, be deemed to have been re-elected, unless at such meeting
it is expressly resolved not to fill such vacated office or unless a resolution for the re-election of such
member of the Council shall have been put lo the meeting and lost.
Trustee Induction and Training
The trustees undergo an induction to brief them on their legal obligations under charity and company
law, the content of the Memorandum and Articles of Association, the committee and decision-making
processes, the business plan and recent financial performance of Willowbrook hospice. They are also
required to read, understand and sign the Governance Policy. During this induction they meet key
employees and other trustees. Trustees are encouraged to attend appropriate external events where
these will facilitate the undertaking of their role and provide additional knowledge and information.
Organisation
The Board of Trustees governs Willowbrook hospice. The Board usually meets bimonthly to manage
the hospice's affairs, receiving reports from the Assurance sub-groups, details of which are set out on
page 11. All operational activities are carried out by the Executive Leadership Team which has the
delegated authority, within terms of delegation approved by the Trustees, to carry out these matters.
12
Willowbrn￿ HospicelLimitedby Gugronlee) Rem of the Tru5tee5 yegrended.. 31 Morch 2024
Registered Chorlty 1020240
Compony No 2808633

Key Management Personnel
The Trustees consider the key management personnel to be the Executive Leadership Team. The day
to day running of the hospice is delegated to this team. During the time applicable to this report, the
remuneration of the key leadership personnel was set taking on reference to the 'Willowbrook hospice
Agenda for Change, policy which is an adaptation of some aspects of the 'NHS Agenda for Change,
policy. All salary levels are always subject to affordability.
Risk Management
Board Assurance and Risk discussions are incorporated into general board meetings at relevant points
throughout the financial year. These allow the trustees to consider and review the major strategic,
business and operational risks that Willowbrook faces each year.
13
Wlllowbft** HO5￿e(LIMItedbY Guamntee) Rem ofthe Trustees yeorended.. 31 Morch 2024
Regi5teredChortity 1020240
Compony No 2808633

OBJECTIVES AND ACTIVITIES
The objectives of Willowbrook hospice are to:
Provide free. specialist palliative care to patients through the expertise of our multidisciplinary
professional team.
Provide this care lo those who have need of it and are referred by their healthcare professional.
There have been no material changes in policy or objectives throughout the period.
The principal activity of the subsidiary company, Willowbrook Hospice Trading Company Limited is to
operate our portfolio of retail sites for the sole benefit of Willowbrook hospice.
The strategies employed to achieve Willowbrook hospice's objectives are aimed to:
Establish, maintain and operate a hospice for the care of palients living with a life-limiting
diagnosis.
Provide medical, clinical and complementary therapies for such patients through our in-patient,
community and outreach services of the hospice.
Ensure that the patient is the focus of our attention from the lime of their arrival with us.
Help each patient to live with dignity and regain and achieve the best quality of life that is
available to them
Offer a support system that helps patients live as actively as possible before death.
Offer services to help support family and friends during Ihe patient's illness and in their
bereavement,
These key strategies will be achieved by:
Maintaining and improving the quality of care provided by us and by others.
Engaging with our community to strengthen and develop partnerships, allowing us to extend our
reach beyond the 'hospice walls,.
PUBLIC BENEFIT
The trustees confirm they have regard for the public benefit guidance issued by the Commission of the
Charities Act 2011 that requires Willowbrook hospice to demonstrate the public benefit of our aims.
The charitable aim of Willowbrook hospice is to support all St Helens and Knowsley patients and
the people close to them at the end of their life.
This is achieved by enabling access to the best palliative care, most appropriate to their need.
Patient referrals are made by healthcare professionals and accepted according to those in most
need of our clinical care.
Services are delivered free of charge to any palient from Sl Helens and Knowsley who is in need
of our services.
The hospice is regulated by the Care Quality Commission which has approved the hospice to
care for patients over the age of 18.
Our aim is to enhance the quality of life for each individual throughout all stages of their illness.
Individual needs are continually re-assessed to ensure that care is 'the best it can be.
14
Willowbrook Hoswe (Limited by Guorontee) Report oAthe Trustees yeur ended.. 31 Morch 2024
RegisteredCht7rity 1020240
ComponyNo 2808633

TRUSTEE REPORT
ACHIEVEMENTS AND PERFORMANCE
Overview
The focus during this year was to continue delivering on our 2022 - 2025 'Willowbrook Strategy,
promise of growing our services beyond the hospice walls and committing further financial reserves to
complete the refurbishment we had commenced in 202212023. We hope to finish all refurbishments
and room upgrades in the early part of 202412025. Our outreach services have continued to grow with
partnerships, providing focused support for people living with upper Gl Can￿rS and breast cancer
alongside complementary therapy work delivered both within our Cedarwood outreach centre and
online. Our inpatient unit continues its specialist provision, meeting the many needs of our referred
patients and welcoming family and friends to spend as much time as they wish visiting in the hospice.
Our plans for the future are to develop further mutually supportive partnerships, including working
alongside district and community nurses with specialist palliative input and support rapid hospital
discharges where specialist palliative care is required. This will be reported in the next published
Quality Account in Spring 2025. This annual Quality Account publication provides the opportunity to
reflect on and highlight the work that we do across the organisation and show progress made. These
accounts are an imporlant way for the hospice to report on quality and show improvements in the
services that we deliver to the Communities of St Helens and Knowsley. For the narrative around our
clinical and medical seniices in 202312024, our most recently published Quality Account 2023124 is
publlshed on the Willowbrook hospice website: www.willowbrook.or
.uk
With the Quality Accounts already reporting on our clinical and medical provision, this Annual Report
for 202312024 focuses on the finances and some highlights of income generation that helps to provide
these patient-focused services. Willowbrook have great income generation teams in our Fundraising
and Trading Company that are all focused on creating greater financial support for the hospice. The
team members and their enthusiasm have already created significant growth in our trading company
and community fundraising. The return of the Willowbrook Strictly Ball was welcomed and very
successful. This is to be repeated in 202412025. The teams are supported in their efforts by our huge
team of volunteers and of course, our community-based donors and sponsors.
All our shops and café performed strongly this year, producing Ihe planned net profit that was then
contributed towards the running costs of Willowbrook. There was a significant change in personnel
within the Trading Company as we welcomed a new Head of Retail to Willowbrook in October 2023
and her long and established experience gained from both commercial and charity retail sectors has
had an immediate, positive impact. Our volunteers continue to support Willowbrook across the
organisation, from working in our shops and café to running key events such as with the Strictly Ball.
We would not be able to do what we do without these key Willowbrook people and we owe them our
gratitude for their commitment.
Fundraising
The fundraising department increased their income by approximately £200,000 over and above that
received in 202212023. Willowbrook hospice raises funds from the public via our own events and also
from supporting members of the community to run events of their own. Willowbrook has a clear
donations policy in place and it is applied lo ensure Ihat all necessary due diligence is completed in
respect of donations. In addition, Willowbrook runs a lottery which in this year. raised £547.852 which
was a decrease of £31,182 when compared to 202212023. A development plan is in place for 2024
onwards to 'grow' this income.
15
Willowbropk Hosi¥ce ILimitedbyGuurnnteeJ Report ofthe Tru5tee5 yeorended.. 31 Morch 2024
Registered Chority 1020240
Compony No 2808633

Principal risks and uncertainties
Fall in voluntary income via donations and lottery participation.
Reduction in retail income owing to the impact of the cost-of-living crisis.
Further shrinkage of government income from the NHS via the Integrated Care Board (ICB).
Rising costs owing to salary and energy increases.
The potential impact of a new Assisted Dying law on hospice fundraising.
Finance
The finance team keep on top of Willowbrook's finances and ensure the accurate recording of the
many donations we receive every day alongside expenditure. Our chair noted the strong financial
position that the hospice finds itself in at the end of the year, confirmation of the performance of the
Corporate directorate.
The Board of Trustees would like to thank all staff, our volunteers and donors and supporters, for their
contribution to the successes of last year and also over Ihe lifetime of Willowbrook. The hospice today
could not be what it is without the effort of everyone in making Willowbrook a successful and well-
regarded hospice in the Cheshire and Merseyside region.
As a Registered Charity (No 1020240) and Company Limited by Guarantee (No: 2808633),
Willowbrook hospice submits an Annual Return for public display on the Charity Commission website
htl s.'//www.
overnmenvor
anisations/charit
-Gommission and files its Audited Accounts at
Companies House.
The statutory grant income received in 2023124 represents only 360/0 of the total Gharitable costs
during the reporting period. This is a significant reduction from the 400h in the year ended 31 sl March
2023. The remaining income is generated through our well-eslablished Fundraising and Trading
Company teams. from events and campaigns, our lottery team., our network of retail shops, donations,
legacies and the generous support from the residents of Ihe communities that we serve.
Conclusion
Willowbrook has continued to grow in the last 12 months, and we wish to thank everyone who
supported us in sustaining and growing Willowbrook and its much-needed services during the year, As
the financial figures show, the hospice has again ended the year in a very strong position. On behalf of
everyone associated with Willowbrook, thank you to our Board of Trustees, staff, supporters and
volunteers for all their commitment and support that enables us to say that Willowbrook hospice will
still be an important part of our community for many more years.
16
Willowbrn￿ Hosptce (LlmitedbyGvoronteeJ Reportof the Tnjstees yeorended.'31 Morch 2024
Registered Chority 1020240
Company No 2808633

Financial Review 2023- 2024
The group shows a consolidated nel increase in overall available funds at the end of the year of £31,695.
Income
Total incoming resources for the year were £5,880.936 representing a reduction of £223,893 compared to the
previous year. The main elements of this movement include a fall in legacy income of £609.902, reduction in
individual donations of £67,915, increase in income from other charitable activities of £110,876 and increases
in trading activity income of £211,105.
We thank the people of St Helens and Knowsley for all their support, particularly in the current financial
climate. We continue to make every effort to maximise our income streams into the future whether it be by
obtaining increased Government funding or via all our local sources. Willowbrook also has 370 active
volunteers to whom we are very grateful as, in this year, they contributed 80,873 hours of volunteering. This
equates to £1,051,349 of salary savings with the assumption of their hours otherwise being paid to staff at
the level of the minimum living wage.
Income from charitable activities increased to £2,059,062, an increase of £110,876 compared to the previous
year. This was due to a small increase in our core funding from the NHS Merseyside & Cheshire Integrated
Care Board and an additional payment to support a pilot project in working alongside the community District
Nurse teams, providing advice and guidance for Palliative and End of Life Care. However, this was also offset
by the loss of previous Consultant salary payments from Merseyside and West Lancashire Hospital Trust.
Expendlture
Total expenditure in the year increased from £5,191,506 to £5,948,439, an increase of £756,933 from the
previous year.
An increase in refurbishment costs of £303,313 account for a significant element of the increase with a further
£264,509 due to additional staffing costs. These increased costs, approved by the Board of Trustees, were
partly in response to the need to keep pace with the clinical salaries being offered within the NHS and to
match 'unsocial hours, payments for the clinical teams. This was recognised as a key risk to recruitment for
the organisation. Other increases in expenditure were often linked to the cost-of-living pressures including an
increase in energy costs of £49,349. It should be noted that investments in solar panels have mitigated this
latter increase and will allow further savings into the future. However, Ihe remaining factors that are likely to
affect future financial performance are:
Factors that are likely to affect future performance include shrinkage in grant monies.
Rising costs, mainly attributable to salaries and energy bills.
Reserves Policy
The Trustees continue to review Willowbrook's need for reserves, in line with guidance issued by the Charity
Commission and we hold a detailed Reserves Policy.
Willowbrook Hospice's income streams are heavily dependent on voluntary giving and fundraising. This,
together with the obligations of the hospice to its service users and its employees, means that the Trustees
feel it is prudent, where possible, to aim to hold reserves (cash and investments) of between 6 to 9 months of
budgeted expenditure.
As part of the current policy on reserves, where the reserves exceed 9 months, the Trustees have agreed
proposals made by the Executive Leadership Team for building and equipment enhancements and upgrades,
improved security measures via CCTV installation, efficiency measures for lighting at the hospice and across
our shops and IT connectivity upgrades for meeting spaces. These monies were held as designated funds for
projects which benefit both the objectives of the hospice and its future financial sustainability.
A review of reserves at 31 March 2024 shows total funds of £9,870,375 (2023 - £9,838,680). Of which,
£2,189,067 (2023 - £2,368,799) are restricted funds and £275,530 (2023 - £752,465) are designated funds
17
Willowbrotsk HospicelLimitedby Guorunteej Reportof the Trustees yeorended.. 31 Morch 2024
Reqi5tered Chority 1020240
Compony No 2808633

for future expenditure. This leaves total unrestricted funds of £7,405,778 (2023 - £6,717,416), which includes
£2,033,554 (2023 - £1,913.277) held in fixed assets meaning the charity has free reserves of £5,372,224
(2023 - £4,804,139) and this represents approximately 11 months of total running costs based on the costs
for the year ended 31 March 2024.
Investment powers and policy
Under the Memorandum and Article of Association, the hospice has the power to invest in any way the
trustees wish.
The trustees have considered the most appropriate policy for the investment of surplus funds and as at 31
March 2024, apply the following approach:
1. Ensuring adequate short-term funds {< 1 year) are always available so as to enable the hospice to meet
its financial obligations to its employees and creditors. A minimum balance of £500,000. equivalent to just
over 1 month's running costs, should be always maintained.
2. Investing in medium term funds (1-5 years). These investments are primarily for regular income and for
capital growth over the five-year period and would lypically be represented by good quality bonds. No more
than 750/0 of total funds will be invested in medium term investments.
3. Investing in long term funds (> 5 years). These investments are for capital growth over the long term and
would typically be represented by equities. No more than 25 % of total funds will be invested in long term
investments. however, in the exceptional circumstances of a sudden windfall receipt or of strong market
performance, this percentage may be exceeded. Any such exception will be reviewed at each Board Meeting.
Trustees, responsibilities in relation to the financial statements
The trustees (who are also the directors of Willowbrook hospice for the purposes of company law) are
responsible for preparing the Report of the Trustees and the financial statements in accordance with
applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting
Practice).
Company law requires the Irustees to prepare financial statements for each financial year which give a true
and fair view of the state of affairs of the hospice and of the incoming resources and application of resources,
including the income and expenditure, of the hospice for that period. In preparing those financial statements,
the trustees are required to:_
Select suitable accounting policies and Ihen apply them consistently
Observe the methods and principles in the Charity SORP
Make sound judgments and estimates that are reasonable and prudent., and
State whether applicable accounting standards have been followed, subject to any material departures
disclosed and explained in the financial statements.
Prepare the financial statements on the going concern basis unless it is inappropriate to presume that
Willowbrook hospice will continue in business.
The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy
at any time the financial position of the hospice and to enable them to ensure that the financial statements
comply with the Companies Act 2006. The trustees are also responsible for safeguarding the assets of the
charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
Statement as to Disclosure of Information to Auditors
In so far as the trustees are aware: _ there is no relevant audit information of which the hospice's auditors are
unaware,. and the trustees have taken all steps that they ought to have taken to make themselves aware of
any relevant audit information and to establish that the auditors are aware of that information.
The Report of the Trustees, incorporating a Strategic Report was approved by the trustees as the Company's
directors on 25 November 2024 and signed on their behalf by:
Alun O
n (Secretary)
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WillowbrookHosi¥ce (Limitedby Guoronteej Report olthe Trustees yeorended.. 31 Morth 2024
Regi5teredChority 1020240
C(Impany No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
INDEPENDENT AUDITORS, REPORT TO THE MEMBERS OF
WILLOWBROOK HOSPICE
Opinion
We have audited the financial statements of IV¥fjllowbrook Hospi￿ (the'parent charitable company,) and its subsidiaries
(the 'group') for the year ended 31 March 2024 which comprise the Consolidated Statement of Financial Activities. the
Balance Sheets, the Cash Flow Statement and notes to the financial statements, including a summary of significant
accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and
United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounts"ng Practice),
In our opinion. the financial statements:
give a true and fair view of the state of the group's and parent charitable company's affairs as at 31 March
2024 and of its incoming reSoUr￿S and application of reSoUr￿s. including its income and expenditure for the
year then ended.,
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice;
and
have been prepared in accordance with the requirements of the Companies Act 2006
Basls for oplnlon
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAS (UK)) and applicable law.
Our responsibilities under those standards are further described in the Auditors responsibilities for the audit of the
financial statements section ofour report. We are independentofthe group in accordance wilh the ethical requirements
that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical Standard, and we have
fulfilled our other ethical responsibilities in accordance with those requirements. We believe that the audit evidence
we have obtained is sufficient and appropriate to provide a basis for our opinion.
Concluslons relatlng to golng concern
In auditing the financial statements, we have concluded that the trustees, use of the going concern basis of accounting
in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material Un￿rtaInlieS relating to events or conditions
that. individually or collectively, may cast doubt on the group's and parent charitable company's ability to continue as
a going concern for a period of at leasl twelve months from when the financial statements are authorised for issue,
Our responsibilities and the responsibilities of the truslees with respect to going concern are described in the relevant
sections of this report.
Other Informatlon
The trustees are responsible for the other information. The other information comprises the information included in
the trustee's annual report, other than the financial statements and our report of the Independent Auditors thereon.
Our opinion on the financial statements does not cover the other information and except to the extent otherwise
explicitly stated in our report, we do not express any fomi of assuran￿ conclusion thereon.
In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing
so, consider whether the other information is materially inconsistent with the financial statements or our knowledge
obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or
apparent material misstatements, we are required to determine whetherthere is a material misstatement in the financial
statements or a material misstatement of the other information. If, based on the work we have performed, we conclude
that there is a material misstatement of this other information, we are required to report that fact. We have nothing to
report in this regard.
19
Wlllowbrook Hosplce{Umltedty Guorontee) Reportolthe Trustees yeorendeLI.. 31 Murth 2024
Reglstered Chority 1020240
CL*npony No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
INDEPENDENT AUDITORS. REPORT TO THE MEMBERS OF
WILLOWBROOK HOSPICE
Opinion on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:
the information given in the Report of the Trustees for the financial year for which the financial statements
are prepared is consistent with the financial statements; and
the Report of the Trustees has been prepared in accordance with applicable legal requirements
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the group and parent charitable company and its environment
obtained in the course of the audit, we have not identified material misstatements in the Report of the Trustees.
We have nothing to report in respect of Ihe following matters where the Companies Act 2006 requires us to report
to you if, in our opinion..
adequate accounting records have not been kept, or returns adequate for our audit have not been
received from branches not visited by us; or
the financial statements are not in agreement with the accounting records and returns. or
certain disclosures of trustees, remuneration specified by law are not made; or
we have not received all the information and explanations we require for our audit.
Responsibilities of trustees
As explained more fully in the Statement of Trustees Responsibilities, the trustees (who are also the directors of
the charitable company for the purposes of company law) are responsible for the preparation of the financial
statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees
determine is necessary to enable the preparation of financial statements that are free from material misstatement,
whether due to fraud or error.
In preparing the financial statements, Ihe trustees are responsible for assessing the group's and parent charitable
company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and
using the going concern basis of accounting unless the trustees either intend to liquidate the parent charitable
company or to cease operations, or have no realistic alternative but to do so.
Our responsibilltles for the audlt of the financlal statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free
from material misstatement, whether due to fraud or error, and to issue a Report of the Independent Auditors that
includes our opinion. Reasonable assurance is a high level of assuran￿, but is not a guarantee that an audit
conducted in accordancewith ISAS (UK) will always detect a material misstatementwhen it exists. Misstatements
can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably
be expected to influence the economic decisions of users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non-complian￿ with laws and regulations. We design procedures
in line with our responsibilities, outlined above. to detect material misstatements in respect of irregularities,
including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is
detailed below. However, the primary responsibility for the prevention and detection of fraud rests both with those
charged with governance of the entity and management.
20
Wlllowbrook Hosplce(IlmltedtyGu&ronteeJ Report oJthe Trustees yeorended.. 31 Murch 2024
Registered Chority 1020240
Company No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
INDEPENDENT AUDITORS, REPORT TO THE MEMBERS OF
WILLOWBROOK HOSPICE
Our approach was as follows:_
Discussions with management and those involved in Ihe financial reporting process including
consideration of known or suspected instances of non-compliance with laws and regulations central to
the group's and parent charitable company's ability to operate, and fraud;
Evaluation and testing of the operational effectiveness of management's controls designed to prevent
and detect irregularities-
Identifying and testing journal entries, in particular any journal entries posted with unusual account
combinations or of significant monetary amounts; and
Review of the rationale for the calculation of key accounting estimates in the financial statements and
testing of the accuracy of these calculations.
There are inherent limitations in the audit procedures described above. The further removed non-compliance
with laws and regulations is from the events and transactions reflected in the financial statements, the less likely
we would become aware of it. Also, the risk of not detecting a material misstatement due to fraud is higher than
the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example,
forgery or intentional misrepresentation, or through collusion.
A further description of our responsibilities for the audit of the financial statements is located on the Financial
Reporting Council's website at www.frc.or
.uklauditorsres
onsibilities. This description forms part of our Report
of the Independent Auditors.
Use of our report
This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part
16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable
company's members those matters we are required to state to them in an auditor's report and for no other
purpose. To the fullest extent permitted by law. do nol ac￿pt or assume responsibility to anyone other than
the parent charitable company and the parent charitable company's members as a body, for our audit work, for
this report, or for the opinions we have formed.
Mr Andrew Mcminn
FCA
For and on behalf of Livesey Spottiswood
Chartered Accountants & Statutory Auditors
17 George Street
St Helens
Merseyside
WA10 1DB
Date:
21
Willowbr￿N0Sp1re (Limitedby Guomnteej Report of the Trustees year ended.. 31 Morch 2024
Reglsteied Charlty 1020240
Company No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES
(INCORPORATING AN INCOME AND EXPENDITURE ACCOUNT)
FOR THE YEAR ENDED 31 MARCH 2024
Unrestricted Restricted
Funds
Funds
2024
Total
2023
Total
Notes
Income and endowments from:
Donations and legacies
Charitable activities
Other trading activities
Investments
other income
946,330
1,679,334
2,498,254
152,908
23,809
379,728
154,499
970,139 1,602,826
2,059,062 1,948,186
2,652,753 2,441,648
152,908
62,765
Total income
5 322 900
558 036
5 880 936 6 104 829
Expenditure on:
Raising funds
1,597,835
1,597,835 1,442,888
Charitable activities
3793817
556 787
4350604 3748618
Total expenditure
5 391652
556 787
5948439 5 191506
Net (expendlture)lincome from
Operating actlvlties for the year
(68,752)
1,249
(67,503)
913,323
Net (loss)Igain on investments
Net Income for the year
99 198
31,695
30.446
1,249
869,973
Transfer between funds
180 981
180 981
Net movement In funds
211,427
(179,732)
31,695
869,973
Reconciliation of funds
Total funds brought fopNard at 1 April 2023
7 469 881
2 368 799
9 838 680 8 968 707
Total funds carried forward at 31 March 2024
The consolidated statement of finanGial activities includes all gains and losses recognised in the year.
All incoming resources and resources expended derive from continuing activities.
The notes on pages 26 - 44 form part of these accounts
22
Willowbrook 1105pi(e (Limitedby Guomnlee) Report of the Trustees yeorended.. 31 MoJTh 2024
Reglsteredchorlty 1020240
Compony No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
COMPANY NUMBER: 2808633
CONSOLIDATED BALANCE SHEET
AS AT 31 MARCH 2024
2024
2023
Note
Fixed assets
Investments
Tangible assets
14
15
1,703,866
4 198 769
5,902,635
604,668
4 134460
4,739,128
Current assets
Stock
Debtors
Cash at bank and in hand
Treasury deposits
16
17
1,129
391,160
2,019,244
2 069 942
4,481,475
9,755
458,470
3,209,677
2015000
5,692,902
Current liabilities
Creditors.. amounts falling
due within one year
18
513 735
593 350>
Net current assets
3 967 740
5 099 552
Total assets less current Ilabllltles
9,870,375
9,838,680
Total net assets
The funds of the charity:
Unrestricted funds
Unrestricted funds held in langible
fixed assets
Designated funds
Restricted funds
Non-charitable trading funds
19
5,323,758
4,796,431
19
19
20
19
2,033,554
275,530
2,189,067
1,913,277
752,465
2,368,799
Total funds
The accounts were approved by the trustees and signed on their behalf on 18 November 2024 by:_
TRUSTEE
TRUSTEE
The notes on pag
- 44 form part of these accounts
23
Willowbrook Hos&wce (Llmitedby Guoronreej Reportolthe Trustees yeor ended.. 31 Morch 2024
Registered Chority 1020240
Compony No 2808S33

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE}
COMPANY NUMBER: 2808633
CHARITY BALANCE SHEET
AS AT 31 MARCH 2024
2024
2023
Note
Fixed assets
Fixed asset investments
Tangible fixed assets
14
15
1,703,872
4 125 855
5,829,727
604,674
4 125866
4,730,540
Current assets
Debtors
Cash at bank and in hand
Treasury deposits
17
286,669
1,920,437
2 069 942
4,277,048
502,804
3,037,494
2015000
5,555,298
Current Ilabilities
Creditors: Amounts falling
due within one year
18
454 866)
Net current assets
3 992 182
5 100432
Total assets less current liabilitles
9,821,909
9,830,972
Total net assets
The funds of the Charity:
Unrestricted funds
Unrestricted funds held in langible
fixed assets
Designated funds
Restricted funds
19
5,323,758
4,796,431
19
19
20
2,033,554
275,530
2 189 067
1,913,277
752,465
2 368 799
Approved by the trustees and signed on their behalf on 18 November 2024 by...
TRUSTEE
TRUSTEE
The notes on pag
s 26 - 44 form part of these accounts
24
willowbr1￿ 1105pi(e {LimitedbyGugrfjnteeJ Report ofthe Trustees yeof ended.. 31 M(Jrch 2024
Re9iStefed Chorlty 1020240
CompLTrty No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
CONSOLIDATED CASH FLOW STATEMENT
FOR THE YEAR ENDED 31 MARCH 2024
2024
2023
Note
Cash flow from operating activities
Cash generated from operations
1752 379
Net cash (used) I provided by operating
activities
(64,935)
1,752,379
Cash flows from investing activities:
Purchase of tangible fixed assets
Purchase of fixed asset investments
Charibond and Charifund income
I nterest received
(223,348)
(1,000,000)
28,142
124 650
(66,242)
23,116
Net cash used in investing activities
1070 556
Change In cash and cash equivalents in the
reporting period
(1,135,491)
1,748,902
Cash and cash equivalents at 1 April 2023
5 224 677
3 475 775
Cash and cash equivalents at 31 March 2024
Reconclllatlon of net Income
to net cash flow from operating activities
2024
2023
Net (expenditure) l income from operating
activities for the reporting period
(67,503)
913,323
Adjustments for:
Depreciation charges
Loss on sale of tangible fixed assets
Investment income
Decreasel(Increase) in stocks
Decrease in debtors
(Decrease)Ilncrease in creditors
159,039
163,485
76
(62,765)
(1,752)
589,723
150 329
{152,792)
8,626
67.310
Net cash (used) I provided by operating activities
25
WillowbrookHospice (LlmitedtyGuoronteeJ Report of the Trustees yeorended.. 31 Morch 2024
Registered Ch¢irity 1020240
Comptiny No2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS
FOR THE YEAR ENDED 31 MARCH 2024
Accounting Policies
The principal accounting policies adopted, judgements and key sources of estimation uncertainty in the
preparation of the financial statements are as follows:
Basis of preparation
The financial statements have been prepared in accordance with Accounting and Reporting by Charities..
Statement of Recommended Practice applicable to charities preparing their accounts in accordance with
the Financial Reporting Standard applicable in the UK and Republic of Ireland issued in October 2019 the
Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102), the Charities Act
2011 and the Companies Act 2006.
The hospice meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially
recognised at historical cost or transaction value unless othemise stated in the relevant accounting
policies. The financial statements are prepared in sterling which is the functional currency of the charity.
Legal status of the Charity
The charity is a company limited by guarantee and has no share capital. In Ihe event of the charity being
wound up, the liability in respect of the guarantee is limited to £1 per member of the charity.
The charity is incorporated in England & Wales. The registered office is shown within the reference and
administrative details section of the trustee report.
Significantjudgements and key sources of estimation uncertainty
The most significant areas of judgement and key assumptions that affect items in the accounts are in
relation to estimating depreciation and support costs.
Group financial statements
The financial statements consolidate the results of the charity and its wholly owned subsidiary Willowbrook
Hospice Trading Company Ltd. A separate Statement of Financial Activities and Income and Expenditure
Account for the charity has not been presented because the charity has taken advantage of the exemption
afforded by section 408 of the Companies Act 2006.
Funds
Funds held by the charity are either:
Unrestricted general funds are funds, which can be used in accordance with the charitable
objects at the discretion of the trustees.
Restricted funds are funds that can only be used for particular restricted purposes within the
objects of the charity. Restrictions arise when specified by the donor or when funds are raised for
particular restricted purposes. The aim and use of each material designated and restricted fund
is set out in the notes to the financial statements.
Designated funds are unrestricted funds of the charity which the trustees have decided at their
discretion to set aside to use for a specific purpose.
26
Wlllowbrook Hospke ILlmltedtyGuoroftteeJ Reportof the Trustee5 yeorended.. 31 Morch 2024
Registered Chofity 1020240
Compony No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
Accounting Policies (continued)
Income
Income is recognised when the charity has entitlement to the funds, any performance conditions attached
to the item(s) of income have been met. it is probable that the income will be received and the amount can
be measured reliably.
Vvhere income has related expenditure (as with fundraising or contract income), the income and related
expenditure are reported gross in the Statement of Financial Activities.
Donations* grants and gifts
These are included in the Statement of Financial Adivities (SOFA) when:
the charity becomes entitled to the donation, grant or similar income and any conditions for receipt
are met,
the trustees are reasonably ￿rtain they will receive it; and
the trustees are reasonably ￿rtain that the value can be reliably measured
Income from Gift Aid tax reclaims is recognised for any donations with relevant Gift Aid certificates
recognised in income for the year. Any amounts of Gift Aid not received by the year end are accounted
for in income and accrued income within debtors.
Income from NHS contracts, government and other grants. whether 'capital' grants or 'revenue' grants,
are recognised when the charity has entitlement to the funds, any performance conditions attached to the
grants have been met, it is probable that the income will be received and the amount Can be measured
reliably.
For legacies, entitlement is taken on a case by case basis as the earlier of the date on which the charity
is aware that probate has been granted, the estate has been finalised and notification has been made by
the executor(s) to the charity that a distribution will be made, or when a distribution is received from the
estate. Receipt of a legacy, in whole or in part, is only considered probable when the amount can be
measured reliably and the charity has been notified of the executor's intention to make a distribution.
Interest on deposit funds held is included when re￿1vable and the amount can be measured reliably by
the charity which is normally upon notification of the interest paid or payable by the bank.
Sponsorship from events, fundraising and events registration fees are recognised in income when the
event takes place.
Donated goods and services
Donated services or facilities are recognised when the charity has control over the item, any conditions
associated with the donated item have been met, the receipt of economic benefit from the use of the item
is probable and that economic benefit can be measured reliably.
Donated fixed assets are similarly taken to income at the value lo the charity with the item being capitalised
in fixed assets.
27
Wlllowbrook Hoswe(Llmitedby Guoronteej Report oJrhe Trustees yeorended.. 31 Morth 2024
Regislered Charity 1020240
Compony No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
Accounting Policies (continued)
Expenditure and irrecoverable VAT
Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third
party. It is probable that settlement will be required and the amount of the obligation can be measured
reliably. All expenditure is accounted for on an accruals basis under the following headings:
Costs of raising funds comprises fundraising costs incurred in seeking donations, grants and legacies;
costs of fundraising activities including the costs of goods sold, shop costs, commercial trading and their
associated support costs. Fundraising costs do not include the costs of disseminating information in
support of the charitable activities.
Expenditure on charitable activities includes the costs of providing specialist palliative care and support,
community servI￿s, research and other educational activities undertaken to further the purposes of the
charity and their associated support costs. Irrecoverable VAT is charged as a separate cost within
expenditure on charitable activities.
Support costs comprise those costs which are incurred directly in support of expenditure on the objects of
the charity and include governance cost, finance and office costs.
Support costs are allocated to each of the activities on one of the following basis: either floor space, staff
time or staff headcount depending on the nature of the support costs, to best allocate the costs to each
attributable heading.
Costs are allocated between direct charitable and other expenditure according to the nature of the cost.
Where items invoSve more than one category, they are apportioned between the categories according to
the nature of the cost.
Leased assets
Rentals payable under operated leases are charged against profits on a straight line basis over the periods
of the leases. Assets acquired under finance leases and hire purchase contracts are capitalised as
tangible fixed assets and are depreciated in accordance with the accounting policy on depreciation. The
related obligations net of finance costs allocated to future periods, are included in creditors. Finance costs
are charged as an expense on a straight line basis over the periods of the contracts.
Volunteers
The value of the seNices provided by volunteers is not incorporated into these financial statements.
Further details of their contribution is provided in the Report of the Trustees.
Fixed assets
Fixed assets are capitalised at cost, where acquired or management's approximate valuation of cost
where donated. Items with a value of less than £500 are not capitalised.
28
WillowbroDkH05pke (Limitedby Guorontee) Report of the Trustees ye¢7rended.' 31 Morch 2024
Re9lStered Chority 1020240
Compony No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
Accounting Policies (continued)
Depreciation
Depreciation is provided to write off the cost or revalued amount, less an estimated residual value, of all
fixed assets evenly over their expected economic useful lives on a straight line basis as follows'.-
Land and Buildings
Furniture and Equipment
Computer Equipment
Motor Vehicles
50 years Straight Line and 10 years Straight Line
5-7 years Straight Line
2-4 years Straight Line
4 years Straight Line
The need for any impairment of a fixed asset write-down is considered if there is concern over the carrying
value of an asset and is assessed by comparing that carrying value against the value in use or realisable
value of the asset when appropriate.
Investments
Investments are a form of basic financial instrument and are initially recognised at their transaction value
and subsequently measured at their fair value at the balance sheet date using the closing quoted market
pri￿. The Statement of Financial Activities includes Ihe net gains and losses on revaluation and disposals
throughout the year.
The charity does not acquire put options, derivatives or other complex financial instruments.
Stock
Stock of retail goods is included at the lower of cost or net realisable value on a first in first out basis.
Donated items of stock for resale or distribution are not included in the financial statements until they are
sold or distributed because the Trustees consider it impractical to be able to assess the amount of donated
stocks as there are no systems in pla￿ which record those items until they are sold and undertaking a
stock take would incur undue cost for the charily which far outweighs the benefits.
Debtors
Trade and other debtors are recognised at the settlement amount due after any trade discount offered.
Prepayments are valued at the amount prepaid net of any trade discounts due. Accrued income and tax
recoverable is included at the best estimate of the amounts receivable at the balance sheet date.
Cash at bank and in hand
Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity
of three months or less from the date of acquisition or opening of the deposit or similar account.
Creditors
Creditors are recognised where the charity has a present obligation resulting from a past event that will
probably result in the transfer of funds lo a third party and the amount due to settle the obligation can be
measured or estimated reliably. Creditors are normally recognised at their settlement amount after
allowing for any trade discounts due.
29
Willowbrook Hospice (LimitedtyGuorontee) Report of the Trustee5 yegrended.. 31 Morth 2024
Registeredchortity 1020240
ComponyNo 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
Accounting Policies (continued)
Income from trading subsidiary
Turnover of the subsidiary is the total amount receivable by the company for goods and services provided,
excluding VAT plus lottery income.
Lottery income is accounted for in respect of Ihose dra￿￿ that have taken pla￿ in the year. Trading
Income is recognised at point of sale for both donated and purchased goods.
Realised and unrealised gainsl(losses) on investments
All realised and unrealised gains and losses are taken to the statement of financial activities as they arise.
Realised gains and losses on investment are calculated as the difference between the sales proceeds
and the original cost of the investment. Unrealised gains and losses are calculated as the difference
between market value at the end of year and opening market values.
Penslon costs
Willowbrook Hospice contributes to defined benefit contribution scheme on behalf of certain former
National Health Service employees. These contributions are fixed by reference to quinquennial valuations
by the Government Actuary. The company also operates a defined contribution pension scheme for other
employees. Contributions payable for the year for both schemes are charged in the Statement of Financial
Activities.
Going Concern
The trustees consider Ihat there are no material uncertainties about Willowbrook Hospice's ability to
continue as a going concern.
30
Wi71owbrookH05pice (limitedby Guonmtee) Report olthe Trustees yeor ended.'31 March 2024
Re9lstefed Charlty 1020240
Compuny No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
Donations and legacies
Unrestricted
Restricted
2024
2023
Donations
General donations
Donated seNices
Donated from fundraising events
In memoriam
Charitable trusts
189.519
189,519
10,409
217,638
98,736
257,434
10,409
217,638
98,736
170,767
124,286
75 000
All donations in the previous year relate to unrestricted funds.
2024
Total
2023
Total
Unrestrlcted
Restricted
Legacies
Legacies
All legacies in the previous year relate to unrestricted funds.
2024
Total
2023
Total
Unrestricted
Restricted
Grants
B&Q Foundation - Bathroom refurbishment
Duchy of Lancaster- Therapy Suite
Refurbishment
9,400
9,400
All grants in the previous year relate to unrestricted funds.
Total donatlons and legacles
31
Wlllowbrook Hosplce{Llmltedby GvoronteeJReport of the Trustees yeur ended.. 31 Morch 2024
Re9i5tered Chority 1020240
Compony No2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
2024
Total
2023
Total
Unrestricted
Restricted
Income from charitable activities
Core funding
Discharge & District Nurse funding
Speciality Doctor income
Out of area CCG funding
Pharmacy costs
24 Hour helpline
NHS Pensions
Clinical Leadership
IAlhiston Consultants salary funding
Occupational Therapist funding
1,567,507
1,567,507 1,510,548
150.000
110,000
65,087
33,420
46,740
36,340
113.849
116,658
48,100
43,600
8,674
8,332
18,288
18,288
31,000
150,000
65,087
46,740
113.849
48,100
8,674
18,288
The income from charitable activities last year was £1,948,186 of which £1,580,308 was unrestricted
and £367,878 restricted.
2024
Total
2023
Total
Unrestrlcted
Restrlcted
Income from other trading actlvltles
Income from trading subsidiary (note 8)
Events organised by the Hospice
2,290,230
197,524
2,290,230 2,250,700
197,524
135,470
Training programmes
154499
164 999
The income from other trading activities last year was £2,454,420 of which £2,398,942 was
unrestricted and £55,478 reslricted.
2024
Total
2023
Total
Unrestrlcted
Restrlcted
Investment income
Charibond and Charifund income
28,142
28,142
23,116
Interest on cash held at bank
Other interest received
124,650
116
124,650
116
39,649
All investment income in the previous year relates to unrestricted funds.
32
Willowbrik)kHospice Ilimittdby Guoron¢eeJ ReportoJthe Trustees yearended.. 31 Mt7rch 2024
Reglstefed Charity 1020240
Comptsny No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
Other income
2024
Total
2023
Total
Unrestricted
Restricted
Catering income
Other income
Room hire
23,006
618
23,006
618
16,924
2,940
All other income in the previous year relates to unrestricted funds.
Expenditure on raising funds
2024
Total
2023
Total
Unrestrlcted
Restricted
Fundraising salaries
Other direct fundraising costs
Rent and rates
Support costs (note 10)
Fundraising trading:
Cost of goods sold and other costs (note 8) 1289 472
213,034
62,442
9,393
23,494
213,034
62,442
9,393
23,494
186,876
51,938
10,186
22,098
1289 472 1171790
All expenditure in relation to raising funds in the previous year relates to unrestricted funds,
33
Illowbrook Hospke (Ilmitedby Guomnteej Report of the Trustees yeorended.. 31 Morch 2024
RegNsteredChurity 1020240
Compony No2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
Fundraislng trading: cost of goods sold and other costs
In accordance with its Memorandum and Articles of Association, the trading subsidiary pays to the
registered charity, whether by way of Gift Aid or otherwise, such sums as after due provision for the
financial requirements of the business, shall absorb or extinguish profits which otherwise would be
available for distribution. A summary of its Irading results is shown below:_
2024
2023
Income
Sale of goods
Lottery income
Covid-19 government grants
Alexandra Suite room hire
1,720,243 1,655,923
547,852
579,034
10,685
5.058
2,290,230 2,250,700
Cost of sales and administrative expenses
1289 472
1171790
Proflt for the year
Gift aid donations to parent charity
The assets and Ilabllltles of the subsldlary were:.
Fixed assets
Current assets
Creditors: amounts falling due within one year
72,914
204,427
228 869
8,594
276,480
277 360
Total net assets
Aggregate share capital and reserves
34
"Ilowbrook Hospt¢e (Limitedby Gu¢7ronteeJ Report of the Trustees ye¢7rended.. 31 March 2024
Registeredchority 1020240
Compony No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
2024
Total
2023
Total
Unrestricted
Restricted
9 Expenditure on charitable activities
Medical and nursing salaries
Occupational therapist
Uniforms
Nursing supplies
Discharge & district nurse collaboration
Catering salaries
Other catering costs
Cleaning and maintenance salaries
Other cleaning costs
Repairs, renewals and maintenance
Refurbishment costs
Training and recruitment
Insurance
Travel costs
Equipment hire
Heat, light and water
Printing, postage and stationery
IT and computer maintenance
Security
Helpline
Volunteer drivers and taxis
Irrecoverable VAT
Depreciation - leasehold buildings
fixtures and fittings
Support costs (note 10)
1,699,045
214,345 1,913,390
38,699
38,699
2,927
118,747
16,742
136,661
54,988
227,750
15,012
102,301
429,793
6,975
21,940
10,493
1,744,676
40,000
1,596
120,984
2,927
4,898
113,849
16,742
136,661
54.988
227,750
15,012
99,764
410,902
3,891
21,940
10,493
126,660
54,318
211,392
21,004
96,410
126,480
40,622
19,848
9,874
3,980
78,916
14,196
39,663
76,088
30,561
3,880
17,255
116,811
24,218
729 186
2,537
18,891
3,084
128,265
13,041
38,428
78,540
128,265
13,041
42,641
78,540
29,187
5,302
23,413
120,791
15,920
797 086
4,213
29,187
5,302
23,413
68,778
15,508
734 271
52,013
412
Of the total expenditure in the previous year of £3,748,618 a total of £3,309,569 was unrestricted and
£439,049 restricted.
35
Willowbrook Hoswe (Limitedby Guorantee) Reportof the Trustees yeorended.. 31 Morch 2024
Reglstered Chority 1020240
Compony No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
10
Support costs
Charitable
Activities
Fundraising
Activities
2024
Total
2023
Total
Management and administrative salaries
Printing, postage and stationery
IT and computer maintenan
Telephone and fax
Miscellaneous expenses
Depreciation- fixtures & fittings.
computer equipment and motor vehicles
Loss on disposal of tangible fixed assets
Audit and accountancy fees
Professional fees
613,938
19,561
72,136
4,714
42,674
23,494 637,432 594,154
19,561
21,302
72,136
59,495
4,714
4,367
42,674
27,985
20,196
20,196
20,601
76
7,200
8,600
8,600
Support costs have been allocated to activities on the most appropriate basis. Management and
administrative salaries have been allocated by proportion of time spent on the activity.
11
Staff costs
Group
Charlty
2024
2023
2024
2023
Wages and salaries
Employers Nl
Pensions
3,204,573
287,384
230 149
2,953,966
257,872
212591
2,668,473
245,330
206 207
2,451,455
224,314
187 989
The average number of employees of the charity analysed by function was'.-
Group
Charity
2024
2023
2024
2023
Direct charitable
Management and administration
Fundraising and publicity
51
48
16
25
51
48
14
25
36
Willowbrook Ilospict(Limitedby Guorunteej Report oAthe Trustees yeorended.. 31 Morch 2024
Reglstered Chorlty 1020240
Compony No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
11
Staff costs (cont
Numbers of employees who received remuneration in eX￿sS of £60,000 are listed below:_
Group
Charity
2024
2023
2024
2023
£60,000 - £70,000
£70,000 - £80,000
£80,000 - £90,000
£100,000- £110,000
Indemnity insurance for the trustees is covered at a premium of £494 (2023- £316).
None of the trustees received any emoluments or expenses during the current or previous years.
The total remuneration paid in respect of the group's key management personnel was £306,926 (2023 -
£315,202).
12
Net Income for the year before taxatlon
The net incoming resources for the year before taxation is stated after charging:
2024
2023
Depreciation of owned assets
Loss on sale of tangible fixed assets
Operating leases - land and buildings
Auditors, remuneration
Auditors, remuneration - non audit services
159,039
163,485
76
121,933
9,700
3,208
127,539
13,900
4,400
13
Taxation
No liability to UK corporation tax arose on trading activities either for the year ended 31 March 2024
or for the previous year.
37
Willowbrook Hospice (Limitedby Guon7ntee) Report of the Trustees yeorended.. 31 Mofch 2024
Reglstered Chorlty 1020240
Company No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
14
Flxed asset investments
a) Fixed asset Investments
Group
M&G
Charifund
Equities
Investment Coutts & Co
Fund Investment
M&G
Charibond
Fixed
Interest Fund
Total
Market value at 1 April 2023
333,026
271,642
604,668
Additions
1,000,000 1,000,000
Nel unrealised investment gainl(loss)
101528
Market value as at 31 March 2024
Historical cost at 31 March 2024
Charlty
As above
Investment in subsidiary company
1,703,866
38
Willowbrook Hosplce(Llmltedby Guoronteej Report olthe Trustees year ended.. 31 Morch 2024
Regtisteredchority 1020240
ComponyNo 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS {continued)
FOR THE YEAR ENDED 31 MARCH 2024
Fixtures
Fittings & Computer
Equipment Equipment
Land &
Buildings
Motor
Vehicles
15
Tangible fixed assets
Total
Group
Cost
At 1 April 2023
Additions
Disposals
At 31 March 2024
5,870,750
80,112
625,376
136.130
220,426
7,106
28,099 6,744,651
223,348
Depreciation
At 1 April 2023
Charge for the year
Elimination on disposal
At 31 March 2024
1,831,702
120,791
536.261
32,509
214,129
5,739
28,099 2,610,191
159,039
Net book value
At 31 March 2024
At 31 March 2023
Charlty
Cost
At 1 April 2023
Additions
Disposals
At 31 March 2024
5,870,750
80,112
512,132
69,678
217,578
7,106
5,000 6,605,460
156,896
Depreciation
At 1 April 2023
Charge for the year
Elimination on disposal
At 31 March 2024
1,831,702
120,791
431,611
30,377
211,281
5,739
5,000 2,479,594
156,907
Net book value
At 31 March 2024
At 31 March 2023
The net book value of land and buildings is comprised of:
2024
2023
Freehold land and buildings
Long leasehold land and buildings
536,624
3 461745
549,369
3 489 679
03
All fixed assets are used in direct furtherance of the charity's objects.
39
Wimowbrook Hospke (Llmltedby Guoronteel Report of the Trustees year ended.'31 Morch 2024
Re9iStered Chority 1020240
Company No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
Group
Charity
2024
2024
2023
2023
16
Stocks
stocks
Group
2023
Charity
2024
2024
2023
17
Debtors
VAT
Amounts due from subsidiary
company
Other debtors
Prepayments & accrued income
81,254
63,605
56,724
45,398
138,876
15,083
303 447
138,955
170 951
25,987
368 878
121,400
108 545
Group
Charity
2024
2024
2023
2023
18
Creditors: amounts falling due
within one year
Trade creditors
Social security and other taxation
Other creditors and accruals
200,922
73,731
239 082
234,605
64,045
294 700
98,264
63,256
123 346
214,328
54,907
185 631
40
WiUowbrookHospice (Limitedby Gtwruntee) Report olthe Trustees year ended.. 31 March 2024
Reglstered Churlty 1020240
Compony No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
19
Unrestricted funds
Unrestricted
Funds
Held in
Tangible
Fixed Designated Unrestricted
Assets
Funds
Funds
Non
Charitable
Trading
Funds
Total
Balance at 1 April 2023
1,913,277
752,465
4,796,431
7,708 7,469,881
Movement in funds in the year 120,277
(589,122)
639,514
40,758 211,427
Transfer between funds
112 187
112 187
Balance at 31 March 2024
Funds have been designated for the following purposes:
IT expenditure
Trading company improvements
Redevelopment of Hospice
Contingencies
District nurse support services
Fundraising
22,280
42,352
66,090
25,048
110,000
The Irustees expect the above designated funds to be spent in the next 12 months.
41
Willowbrook Hosplce (Llmltedty Guomnteej Re￿rt olthe Trustees yeor ended.. 31 Morch 2024
Reglstered Charity 1020240
Compony No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
20
Restricted funds
Movement in Resources
Balance
at Incoming Expenditure &
1.4.23 Resources
Transfers
Balance
at
31.3.24
SIFT-
Medical student training
Merseyside & Cheshire Cancer Network -
Funding for education and training
Oliver Lymes Charity
Discharge & district nurse collaboration
Chesire & Merseyside ICB -
Funding for pharmacy costs
Funding towards NHS Pension Scheme
Funding for Helpline
Discharge & district nurse collaboration
Therapy ServI￿S
"The Llving Well" Project -
Funding from Social Investment Business
Funding from Medicash
Bladeless fans
St Helens CCG.
Funding for computer equipment
IT equipment
Annexe Fund-
Funding towards building of annex
Help the Hosplces -
Room to Care
Day Therapy Unit Fund-
Funding towards building of day therapy unit 547,263
Community Foundations -
Funding for car park lighting
Ravensdale Trust-
Funding for kitchen equipment
Groundworks at Living Well
St James Place -
Funding for Rehab Suite
Refurbishment Fund-
Funding towards Hospice refurbishment
MOU Grant.
Clinical Leadership
John Lewis-
Interior designer donated service
B&Q Foundation -
Funding for bathroom reburbishment
Duchy Of Lancaster -
Funding for Therapy Suite refurbishment
154,499
(154,499)
20,076
(3,084)
16,992
150,000
(150,000)
113,849
8,674
48,100
(113,849)
(8,674)
{48,100)
(110,000)
(40,817)
110,000
40,817
408.500
4,300
1,600
(9,500)
(100)
399,000
4,200
1,600
10,866
15,328
(10,866)
(7,663)
7,665
561,292
(15,379) 545,913
642,180
(15,290)
626,890
(10,945) 536,318
1,433
(37)
1,396
1,366
1,940
(1,024)
(49)
342
1,891
8,678
{125)
8,553
33,977
(588)
33,389
18,288
(18,288)
10,409
{10,409)
9,400
(8,482)
918
42
Willowbrook Hospke(limltedby Guoronteej Reportolthe Trustees yearended.. 31 March 2024
Registered Chority 1020240
Compony No 2808633

WILLOWBROOK HOSPICE
(LIMITED BY GUARANTEE)
NOTES TO THE CONSOLIDATED ACCOUNTS (continued)
FOR THE YEAR ENDED 31 MARCH 2024
21
Analysls of group net assets by fund
Creditors
Within
One Year
Fixed
Assets
Current
Assets
Total
Restricted funds
Unrestricted funds held in
Tangible fixed assets
Designated funds
Unrestricted general funds 1703 866
2,165,215
23,852
2,189,067
2,033,554
2,033,554
275,530
5 372 224
275,530
4 182093
513735
22
Pension costs
The charity contributes to defined benefit schemes providing benefits based on final pensionable pay on
behalf of certain former National Health Service employees. The scheme is a multi-employer scheme as
defined by FRS102, and it has not been possible to identify the charity's share of the underlying assets and
liabilities. As a resull all pension costs for the charily will be reported on a defined contribution basis. These
contributions are fixed by reference to quinquennial valuations by the Government Actuary. The charge for
Ihe year amounted to £119,420 (2023 - £121,393).
The group also operates defined contribution pension schemes for certain olher employees and the charge
for the year was £94,239 (2023 - £91,198).
23
Subsldlary undertaklng
Included in the group accounts are the accounts of l+lAllowbrook Hospice Trading Company Limiled, a company
operating within the United Kingdom.
Willowbrook Hospice Trading Company Limited is controlled by the Trustees of the Charity by the shareholding
and in accordance with its Memorandum and Articles of Association and the principal activity of the trading
subsidiary is as detailed in the Trustees, Report.
24
Operatlng lease commltments
The total future minimum lease payments are as follows:_
Group
Charity
2024
2023
2024
2023
Land and buildings
Operating leases which expire:
Within one year
Between one and five years
5.250
300 459
5,000
139 358
5,250
300 459
5,000
139358
Other
Operating leases which expire:
Within one year
Between one and five years
Greater than five years
487
79.779
95,073
61,642
42,921
25
Related party disclosures
During the year the Charity paid £1,368 (2023 - £Nil) for goods from a company in which the trustee, Mr S
Fairhurst, is a director and shareholder. Normal commercial terms applied.
43
Willowbrl*￿ Hospice(Limitedby Guorontee) Report of the Trustees yeorended.. 31 Morth 2024
Reqistered Churity 1020240
Company No2808633

vo