Company reglstratlon number: 027734S3
Charlty r8&i8tration nLrnber. lo1￿)18
Age UK Devon
(A company Ilrnlted by guarant80)
Annual Report and Flnanclal Statements
far Ihe Year Ended 31 March 2024
WESTCOTTS
CHAP7e*iD AceovNTANYI
• OV4114el* ADVIIEII•

Age UK Dèvon
Contents
Reference and Administrative Details
Twstees, Report
2to11
Independent Examinerfs Report
12
St8t8m8nt of Flnanclal A¢tlvltles
13
Balance Sheet
14
ststement ot Ca8h Flows
15
Notes to the Flnan¢lal Statements
16to33

Age UK Dèvon
Reference and Admlnlstratlve D•tails
Trust￿8
Mr R Austln
Mrs K Smith
Mrs J Kpllng
Mr8 L Onyett
Mrs H Aldi$
Mr M Ellls
Mrs S Llttlewood
So¢r•tary
Charlty R•gl*tr•tlon Numb•r
1019018
Company Rogl8trAtlon Number 02T13453
R•gl8t•r•d Offlc•
Unlt 1 M8naton Court
Matford Buslness Park
Exeter
Devon
EX2 8PF
W8Stcotts (SW} LLP
Pl￿￿ House
3 Longbddge Road
Plymouth
Devon
PL6 8LT
Ind•p•ndont Examin•r
Page 1

Age UK Devon
Trustees. Report
The tntstees. vtho are directors for the purposes of Company law, present the annual report together
with the ffinanclal statèments of the charttable company for the year ended 31 Marth 2024.
ObJ•ctlv•s and actlvlti•s
Public beneflt
The tNst8es confim that they have complied with th8 t8quirements of section 17 of the CharStles Act
2011 to have due regard to Ihe public benefil guidance publlshed by Ihe Gharlty Commisslon for
England and Wales.
MISSION, ACTIVITIES AND PURPOSE
Overvl•w
Age UK Devon was formed in January 1950. We are a Reglstered Charity {No. 1019018) and
Conwany Llmited by Guarantee (No. 02773453); our regi8ter8d office is Unit 1, Manaton Court,
Matford Bustnes5 Park, Exeter. Devon, EX2 8PF.
We operate across flve of the elght districts of Devon (North, West, EasL Mid, Telgnbrldga and South
Hams) ￿1¢h has a combined population of 305,529 people aged 50 and over.
The chartty hes a workforce of 32 staff (14.05 FTES 8nd 13 zero-hour staff) and 45 volunteers. A
locally 8lected Board of six Trustees and the charity8 managers. staff and volunt88rs work closely
together to 8chlev8 our mlssion.
Our achievement of the Age UK Charlty Quallty Standard recognl8e8 the high standard of our
perfomiance as an organlsatbn. It certifies that our organlsatlon Is Y￿11 govem8d and managed: ha6 a
clear dlrectlon and slrategy: and 18 commltted to ensurlng the well-being and safety of dder people.
our staff and volunteers. W8 also hold the Age UK Quah'ty Advlce Standard (QAS) and Advlca Quallty
Standard (AQS).
Age UK Devon18 Part of the Age UK neiwork whlch Indudas Age Scotland, Age Cymru and A99 Nl
and more than 125 local Age UKS throughout England.
Ml88ion
Our mlsslon Is to Improve the Ilve8 of older ￿0p16 In Devon.
ision
Our vlslon Is that Devon18 a county In bthlch everyone can love later Ilfe.
We alm to Improve the Ilves of older people In Devon, deliverlng servlces to provld8 8UPPOrt and
èncourage empowerment to Improve lives and eriable Iryjependence and wellbeing.
Valuos
Our values underpin how wo vH)rk arKI help us achleve our ml&sion.
We support older people in Devon to tske positive action to Improve their liveg. independen¢e
and wellbelng.
We provlde clear expert quality assured infomation, advice and support to help older people
make informed chokes aboLrt their lives.
We embrace th8 diversity of our clients, staff and voluntewd: and we Ilsten to and value all
¢ontributlons.
Page 2

Age UK Devon
Trustees. Report
We promote and enable active and fulfilling later lives.
We &n￿urage mè8nlngful so¢lal ¢onnectlons to tack18 loneliness and Isolatlon.
Our Focus
To respond to Devon's growlng agelng populatlon and meet our mlsslon we:
Employ skilled and experienced staff.
Ensur8 the wellb8lng and resilience of our workforce.
Maintaln a positlve. supportlve and Incluslve organlsauonal culture.
Use our exp8rtiS8 and experlence to rai8e awarene85 of the need$ of older P$3ople and
Influenc8 wider servlce dellv8ry.
Increase effi¢bn¢y and perfomiance using systems and technology.
Implement a thrae-year marketing plan which focuses on increasing brand awareness,
promotSng new services and actlvilies, attracting now clients end partner organisations to
Collaborate with.
Increase and Improve buslness parinershlps.
Dellver outstandlng customer service.
Promote existing s8Nic8s lo reach more older people.
Introdu¢e n8W S8NIce8 and actlvltles (frea and chargèable) In support of the alms of our
vlslon and values.
Increase revenue through charg8abl8 serrfic88, donations, grants and ujntracts to reduce our
reliance on legacy income. Thls enables us to use unre8tricted r88erv88 to expand 8xlgtlng
servlces and develop new servlces.
Manage reserves to provlde financlal sLqbllFty and th8 mèan8 to m88t our charitsbl8
objectives for th8 foT&se8able futura.
Use r8serves to dellver 8ervices and secure new appropriate premlses for the organlsation.
Delennlne unmet demand In Mld Devon. North Devon. South Hams and W8St Devon to
Inform exP￿s4on Into new geographiG areas.
Our Stratogy
Our 2024-27 Str8t8glc Plan sets out a clear dlrectlon for Age UK Devon for the nexi three years,
ensuring that we r8maln ag18 and r8slllent responding to the changing and challenging 8xlemal
envSronment. Its dèvelopment was Informed by our knovAedge and expartlse. prevlous actlvltS88 and
achievement8. v18ws and feedback from older people and key stakeholders, our financial position,
and dlscussions at a Strategy Rgview Day in 2023.
Each year of our Strateglc Plan Is underplnned by an 8nnual buslness plan Incluslve of KPI8 and
targets and a supporting budgét. Performance against targets Is monltored by th8 Finance and
Strategy Committees every quarter, wth fjndlngs and recomm8ndatlons made to each Board Meellng.
Every Iwelve months the Board af Trustees revlew the annual buslness plan and budget and consider
overall performance and progress on the delivery of th8 obJectlves and targets in the Strategic Plan as
a whoi8.
Page 3

Age UK Devon
Trustees. Report
Structure, Govornanco and Management
We ensure that the needs of older peopl8 and thè b8St Interests of the organisatlon are reflected In
the makeup of our Trustee board and therefor8 Trust68s are recruited with approprlate skills
knowl8dg8 and expertlse. An annual skills audlt Identifies and infomis future Trustee recruitment.
Trust88s are elected for two years and ar8 81igible for re-el6dlon thereafter in accordance with the
Memorandum and Articles of Association. Newly ￿ruIted Trustses receive a Trustee Induction which
includes our Governing documents. thg Straleglc Plan and sUPPOrting documents {annu81 BusSness
Plan and budget). most recent manag8ment accounts. récent minutes from Board and Committ88
meetings and relevent policies and procedures. Th8 induction proc8s8 Includes a lour of the
organisation, Introductions to our staff and volunteers, and meetlngs wlth our 60nlor management
team.
As of 31 March 2024, the board had SSX members from 8 varlety of backgrounds Includlng law.
govemance,
human
resource8,
marketlng and communications.
policy and strategic
developmenvpartnorshlp W0￿1n9.
Our Board of Trustees meet quarterty and are reBponslble for the straleglc dlrection and overall
management of Age UK Devon. They 95ve Ihelr tlme freely and no Trusteo received r¢muneration In
the year.
Trustees have overall control of the Charity and its propety and funds, To facilitate effectsvg
operations. th8 Ch18f Executlva has delegaled authorlty for all day-to-day operatlons of the Ch8rily. as
outllned wlthin the S¢hem8 of Delégalion as approved by Trustees. The Chief Executive is 5UPPOrted
by a senlor management team comprislng of the Finance Manager, Advice & Wellbeing Manager,
Active In Later Life Manager. and Independence at Home Manager. The Finance Manager has
delegated authority for financial management whi13t the service managers hav8 delegated authorlty
for the day-to4ay responsibility for their individual servlces, systems, staff and volunteeffs.
Flnanclal Management
Our Financlal Management & Accounting Procedure provlde5 Truste85 and Senior Manag8r8 with
guldance on how to manage the charitys financès including maklng the b6$1 us8 of our r8S8rvès and
Investment opportunllles.
During the year. we were fortunata to rec8lv8 legacy Income whlch Increased our overall reseNe
levels which will provide adequate financial stability and the means to meet our ch8rttable objgclives
for the forese6abl8 futuro, They Ar8 a source of fijnds to cover sltuations such as spendlng
commltrnents, contlnuatlon of unfund8d ser¥lces, gaps In fijndlng, anticipated loss of Income or
uninsured loss, unplann8d closure of services and activitias, potsntial liabllities atc. During the
remaining term of our Strategic Plan 2024-27, w8 plan to allocate reserves to support the dellvery of
our Advlca & Wellbeing servlces, expand our cornmunity activltles, develop new $8Thlces and
8Ctivitses, purchase spaclallst fundralslng expertlse and reviw our offlce accommodatton
requirements.
During 2024-25 we plan to work wlth fundra15ing consultants lo generate income to replenish funds
Spent and enable growth of charftabl8 services and actlvitles In Ilne with our Strategic Plan.
The Board of Trustees have the power to invest the Charity's assets, if there are resources over and
above those required to deliver current and fvture cl)je￿iveS effectively. Prior to making any
investment de¢i$ion$. Trustges obtsir) and consider extemal sp8cialist advic8 to ensure the right
balance belween generating an Sncome and maintaining and. if possible. 8nhancing the v￿ue of the
invested funds,
Pag8 4

Ag8 UK Dévon
Trustees. Report
K•y Risk$
Our Rlsk Management pollcy provldes guidance regardlng the management of rlsk to support th8
achievem8nt of our strategiG objectiV8S, to protect our staff and volunteers army ensure finandal
stabilty-
Robust intemal proc6ss&s enabla our Board of Truste68 to make approprlate proactlv8 and pragmatlc
decl8lon8 to maxlmlse opportunltles and polentlal and mitigate against adverÉe outcom88.
Our 8YJtematlc approach to risk management Identlfles slgnificanl exisiing and potenllal new risks
classified into six areas {Govemance. Operational, Financial External, Compliance with law and
regulation and Reputatii>n). Each Identified risk Is accessed to determlne the Ilkellhood of Ils
occurrence 8nd the severlty of Its Impad, uslng a 3x3 risk matrix based on 'Low', 'Medium' and Hlgh
measurements. Low has a score of 1, medlum has a score of 2 and high has a score of 3. The
combined score of likelihood and Impact determines th8 frequency that the ri8k 18 reviewed.
When approprfate. extemal legal and financial advlce wlll be obt81ned and consldered.
IMPACT
Actlve In Later Llfe
Our range of Communlty actlvlll8s for older people included exercise dasses and genue sport
activilles {e.g., se8t8d exerclse. walklng groups, walking ft)otball, sea swimming. Surf tuition), Coffee
moming5, raminiscence clubs, cognitlve stlmulatlon therapy sesslons, knitting sessions and outdoor
activity gfOUPS. These activities promoted and enabled active and fulfilling lives as th8y created
meaningful social connections which t8d<led lonellness and Isolatlon.
Our Digital Champlon Programmè, fijnded by Ag8 UK untll December 2023, offer8d free one-tO&on8
and group sessions in community s8ttings, provkllng tailored support for older people to build their
confidencè and skills when using digital technology.
During the year w8:
Delivered 482 cornmunlty activ5ty sesslons wlth an average attendance of 10 older people per
session.
Provided one•tOwone dSgllal support to 291 older people.
Delivered 91 dlgital drop-ln $8ssion$, from December to March, wlth an averagè attendance
of S older people per sesslon.
Paid for our new Active in Later Lifè Coordinalor to complete Level 3 Award in Educatlon and
Training, so she could dellver our Seated Exerclse training which enables participanls to
deliver chalr-based exercisas for groups of older people who have cc¥npromlsed mobllty.
Used restrlcled reserves (Cella Ollershaw Trust) to support the dellvery of waekly Walklng
Football sessions and a Social Café in Dawllsh.
Used restricted grant funding from the Norman Family Charltable Trust and Age UK to dellver
community activities and our Digital Champion Programme.
Used unrestrided ￿SerVeS to support the continuation of our Digital Champlon Programme
fTom December 2023 onwards. when grant funding ended.
"Jusl a quick one to say that the Swim to the Sea coursa was brflllant. I have a way to go SUII wlth fny
breathing but am arnazed that I managed neaty a km thi8 momlng and am so pleased that everyone
man8gad around th8 plar. 111 definlt81y ahn to do if Bgain next y8ar rf I can. Thank you so much to
8veryon8 Involved, I￿e leamt so much desplte mlsslng a f8W Weeks." Swim to the Sea partiGip8nt
Page 5

Age UK Devon
Trustees. Report
AdviGe & W•llbeing
Our Inf￿rnatiOn & Advice service delivered free, impartial. and confidenlial advice on welfare benefits,
health and social care matters, housing issues and provided details of local seNlces and acllvltles to
older people their familles, and carerts.
Our Better Later Llves service, funded by Age UK, supported people over pension age who had
experlenced a significant life change and needed support to get things back on track.
Th• provlslon of clear expart quallty assured Informatlon. advlce and support through Ihese sep4l¢e$
helped older peopla to make informed cholces about their Ilves.
Dltrfng the year we,.
Dealt with over 11, 000 Infomiatlon and 8dvlce Inleractlons for our cliants via telephone, emall or In
person.
Helped older peopl8 Identlfy and apply for over £2.25 mllllon of unclalmed beneflts.
Dlstrlbuled 53 c05t of15vlng grants of £10￿200, 10 £100 shopping vouchers and 9 small Ilnanclal
grants to support purchaslng esséntlal household Items: all feaslb18 thanks to a financlal donation
f￿M our anonymous donor.
Launched our Scams Preventlon Programme, funded by Age UK, whlch wlll run unlil January 2026,
Used £11.275 of our unrestricted reserves (K.Hodgson legacy) to support d8llvery ol our s8r4ices,
over and above the costs supported by grant funding.
Used our restricted reserves (Age UK Mid Devon funds} to support the expansion of information and
advlce into Mid Devon.
. Attended Devon County Councll's
Equality Reference Group to represent the voic88 of older people In Devon, brlnglng an Ind8p8ndent
voice on 8ny proposed changes to policy. stralegy or service delivery in Devon.
Oldor Peoplo's Engagement Sleer5ng Group to Ongage wlth r818vant lo￿1 h881th and 8oclal carg
commissioners. From listéning to older people, w8 report on key tr8nds and feedback regardlng tha
Local Authotltles, Adult Soclal Care provlslon.
Jolnt Engagement Forum {JEF) to represent the VOr￿S of older people in Devon, sharing
engagement activities to help make Ilnks and share insights between change projocts which infomis
Ihe inpul Ihe JEF representative makes at each Health and Wellbeing Btjard meetlng.
"Just 8 qukk note and thank you loryour recent support to me In ¢ompletlng my mofh&rfs att8nd8nc8
811owanGe claim form. Credit should be given to Steph, the volunte8r, who so klndly 8SSlSted me. Th8
claim was accepted gnd wlll ¢ontrlbut8 to more Gare lor dear n￿rn. Thank you, Steph, for your
kindness andprofessionalism." Information & Advice client
Indoponden¢g at Home
Our chargeable Enabling & Home Support service delivered personalised support to help clients slay
independent in th8ir own home. Help included cleaning and housework, shopping (escorted and
non*scorted). ¢ornpanlonshlp, plannlng and preparation of light meals, support with atter¥Jing
appointrnenls, organislng household paperwork and regular re5Plte for Garer5.
Page 6

Age UK Devon
Trustees. Report
Our chargeable Foot Care service provided home visits conducted by four qualified Foot Care
Pradltloners to tak8 care of nails ar￿ check the overall health of feet.
Th8 provlslon of th8S8 servlces helped improve our dlènts, Ilv68, Ind8penden¢e and Y￿lIbeIng.
Durlng the y8ar w8:
Delivered 4,697 hours of Enabllng & Hom8 Support.
. Saw lh6 vdume of Foot Care clients Increase from 90 (in April 2023) to 260 by the end of the year.
Cornpleted 986 Foot Care appolntments In cllenl's homes. almosl double compared to the previous
year.
. Trlalled a Foot Care Cllnlc, dellvered from our offlce In March 2024, whlch elght cllents attended.
Used £9,203 of restrfcted reserves {K.Hodgson legacy) to Support tha dellvery of Enabllng & Home
Support to ensure our charges could be kept at an affordable rate for our cllents.
"I would Just Ilke to say huw actually thnlled and happy both mom and l are with your seNlce. Mum
has become very used to her weekly vlslts and really looks forward to So￿ng her Home Support
Asslst4nt. Please could you Gonvey my thanks 8nd 8ppfeGialion. It Is also such 8 comfort for m8 belng
so far 8way. Well done. l am dglighted with 811 that you do very Many thanks ftlr overything." Daughter
of Enabling & Home Support cli&nt
Mrs P's story
Mrs P got in touch with us after confiding in a friend that she and her husband y￿re living on a very
low income and struggling to manage bills and pay for neces85lles."I don't know why I said it. the
words Just Cama out of my mouth, but I said that I didn't know 11 I could afford to put tho
heatlng on. It was a worry as we have got to koop the house wami for Mlke as he was pretty 111
last year."
The frlend knew a famlly member who had had support from Age UK Devon so suggested gettlng in
touch.
Mr and Mrs P both had m8élcal condltlon8 that meant that they looked after each other and dally life
was a struggle. Mrs P sald that. when she retired, she was told she was not 8ntltled to a British
retiremenl pension, whlch made sènsè to her as she had generally worked part tlma or béen In
Australia. They were living off her husband's State Pension 8nd Pension Credlt and whilst they had a
small amount of savings, Ihis was dwindllng fast and heating thelr home was of a particular concern.
Her husband had enquired from the DWP whelher he was entiued to anyihlng from Australia but says
he had been told he would have to find that out for himself. which he did nol know how to do.
Mr and Mr5 P were visited at home, during which successful applicatlons were made for Attendance
AIIow8n¢e due to thair care needs. A beneflt check established that although Mr P was reGelvlng
Pension Credit, Mrs P had not been induded in the award. so he was receiving the amount for a
single person. Advisors also established that Mrs P should hav8 entitlement to a pension in her (wi
righl. As the couple were struggling to manage, they were provided with a £100 cost of living shopping
voucher at Ihis visit.
Page 7

Age UK Devon
Trustees. Report
During the visit, il was idèntified that Mr P, who is profoundly deaf. was having tmuble ac￿SsIng
subtitles on his television and Shèlla was having difficulty with her tablet, Advisors made a raferral to
our Digital Champion5 team. with the result th81 Mr P now has subtitles on the Thl in their bedroom
and Mrs P has a working tsblet.
Claiming Mrs P's retirement pension proved to be challengin9, and advisors sought support from the
AUK escalation pilot (no longer in existence}. Finally. the pension including a substantlal lump sum
was paid to her. Mr P was assisted to claim a pension from his time in Auslralia,
"Thing5 are much better now. I can go out now and look at thlng5 and knaw that I can buy
them If I want thom. You feel a lot happler when you know that. It has changod gur lives a bit.
you feel socure"
Outcom8S'.
Substsntially Increased incorn8 due to Slate pension. Australian penslon, dlsabillty benefits
for both and a correct Pension Ciedit award. Increased incom8 all8V18t8d the couple's worry,
mada life more comfortable and Incr8as8d thelr wellbelng. Backdated amounts allowed home
improvements including replacement of back door and worn carpels.
Referral lo sensory team for support with he8ring10ss for Mr P.
Dlgital Champions helped the couple access technology.
Clients, joint income was increased from approximately £210 8 week lo approximately £708 a
week. An increase of £25k a year, and a similar 8mounl in arrears.
Mfrasurlng Impact
We use our customer relationship managemènt system. Salesforce, to record key client data {contact
details. age, gender, ethnicity, local authority area>. our interactions with Ihem e.g. what support and
services hav8 bèen provided and any outcomes from our interactions e.g. b8nefit entitlement
achleved.
Our staff and volunteers collect comments. compllments and feedback from older people and
organisallons we collaborale with. We use this feedback to continually review and improve our
services and respond to new local need when dgveloping new service$ and activities.
FUTURE PLANS
Our plans for 2024125 In¢lude:
Cor•
Develop a PR and marketing stralegy Io 88sSst with brand awareness, educallon, securing
donations. reaching a wider audience and establishing us as the 'go to, organisation lo respond to
media enquiri8s regarding issues 8ffectSng older people.
Page 8

Age UK Devon
Trustees. Report
wa￿ wlth Marsha Miles Consultancy to secure grant Income that supports the gTOWth of exlsllng
and new services.
Plan celebratory events for our 75th year (January 2025) to rais8 our organisational profile and
generate unrestricted Income.
Review the performance of Ihe Hawksmoor Investment Portrollo and Cascade Platform every
quarter. to ensur8 our r8serv8s are placed in the most effectSve accounts. optimlsing th8 b8St Interest
available wtth the need for operational fvnds.
Dollver annual event for staff and volunteer8 to Incrèase nehvorking opportunltles. r8lse
organlsatlonal awareness and delSver core tralning.
Set out and agree our offlce requlremants b8yond the temi of our current office lease {July 2026)
wlth a vlew to 5ecurlng office premlses us5ng unrestricted reserves, or capltal grant funding.
Maintain Trusteg recrultrnent ensuring that the number of Trustegs 1$ maintalned befvleen four and
seven.
Collaborate wlth other Age UK Brand Partners. our 'Friends' and other sultable partner organisations
8.g., Local Authorltl8s and N4S Io..
Enable older people to have a say and influence our 8ervic8 development.
Dellver Jolnt service8 and activities.
Reduce costs where posslble.
Identlfy potendal opportunllles to grow through mergers and acqulsitions.
Worf( with NHS Devon to Shape and Influence plans for older people servlcès Includlng lh8
davelopment of a Davon Dementia Strats9y.
Actlve In Later Llf8
Revlew the structure and capacbty of the Advice in L8t8r Lrfe workforce.
Malntain 6￿$t￿ng communlty actlv6t188. 8nsurlng that they cantinue to be attended by the requlred
numbers of older pecple and are flnanclally sustalnable.
Introduc• now communlty acllvlues, ensurlng that they ar• ftnanclally 8ustsinable by month 13.
DelSver Dlgltal Champlon Drop.In sesslons achieving a mlnlmum of 1,964 attendances.
Delfver 1-2-1 Dlgltal Champlon $888lons to 312 older people.
Generate unrestrlctsd Income through the delivery of charge8bl8 training (Seated Exercise,
Demeniia, Falls Prevenlion. MCST and Menopause).
Dellver the Exmouth Santa Run to ralse the organlsatlonal proflle and generate unrestrlcted incom8.
Page 9

Age UK Devon
Trustees. Report
Advlea & Wollbeing
. Review the structure of th8 Advic8 & Wellbeing workforcé.
Deliver our Information & Advica service, adhering to the requlrements of the Age UK Q￿alIty Advlce
Standards (QAS).
. Renew Quality of Advice Standard IQAS) and AQS certlflcates whlch both explre on 4 March 2025.
Dellver our Better Later Lives 8ervice, adhering to the KPIS as detailed withln the Grant Agreement.
Deliver the Age UK Scams Awar8n8ss Programm8, adherlng lo the KPIS as detailed wilhin the
Grant AgreeTnent,
Dlstribule Fuel Pov8ty Grants {cash, voucher or a purchas8d household It8rn1 to older people on
low Incorne5.
Indopondenca at Home
Revlew the structura of the Independence at Home workforce.
Dellvew our Enabling & Home Support service to ensure that the minimum chargeable hours, every
4-week perfod, as defined within the annual budget is achieved.
Recruit sufficient Home Support Asslstants to m8el the fluctuatlng d8mands of th8 Enabling & Hom8
Support service.
Monitor bad debts and Ilalso wlth cllents andlor th81r farnlllas to ensur6 ou18tanding payments are
recelved.
Increase income through the expansion of the Foot Care service to meet demand.
Introduce other chargeable services In response to increased Interest and demand e.g., gardenlng.
sitting, digital help. online shopping, deep cleanslspring clean$, and Home from Hospital (6-week
temporary support).
Introduce volunteering rolès which can broaden our offer of free ser¥ices to older people, e.g.
befriending, emergency shopping,
Structure. governance and management
Statement of tru5tees' responsibilltiefj
The trustees (who are also the directors of Age UK Devon for the purposes of company lawl are
responsible for preparing the trustees. report and thè financial statements in accordance with
applicable law and United Kingdom Accounting Slandards {Uniled Kingdom Gener8lly Accepted
Accountlng Practlce), Includlng FRS 102 "The FinanGial Reporling Standard applicable in the UK and
Republic of Ir81and"
Page 10

Age UK Devon
Trustees. Report
Company law requires the trustees to preparè financlal statements for each financial year. Under
company law the t￿SteeS must not approve the financial statements unless they are salisfied that
they give a true and fair view of the state of affairs of the charitable company and of the incoming
resources and application of resources. including Its income and expenditure, of the charitab18
company for that period, In prepartng these ffinancial statements, the trustees are requSred to:
select suitable accounting policles and appty them conslstently;
observe the m8thods and principles in the Charifjes SORP;
make judgements and estlrnat8S thal are rea80nable and prudenl,,
State whather appllcable ac¢ountlng standards. comprfsing FRS 102 have been followad. subject
to any malarfal departures dl$clos8d and explained in the flnancial statemgnt8,' and
pr8par8 the flnanclal statements on the going concem basls unless It Is Inapproprlate lo presume
that the charitable company wlll contlnue In buslnass.
The trnst8e8 ar8 raspon81ble for k88plng proper accounting records that can disclose wlth reasonable
accuracy at any tlme the fln8nclal posltlon of Ihe charftabl8 company and enable them to ensure that
the financlal stat8menl8 comply with the Companies Act 2006, They ara also r8sponsibl8 for
Safèguardlng the assets of the charitable company and hence for taklng r6ason8ble steps for lh8
prèvontlon and dètectlon of fraud and other Irregularftles.
The trustees are responsible for the malnlenance and Integrfty of the corporate and financial
infonr¢atlon included on the charitable companvs webslte. Legislation goveming the prepgratlon and
dissemlnatlon of flnanclal statements may dlffer from leglslatlon In other Jurt5dlctlons.
The annual report was approved by the trustees of tho charlty on .16.:Jx,. All. and slgned on its
behalf by:
Mrs L Onyett
Trustee
Mrs H Aldls
Trustee
Page 11

Age UK Devon
Independent Examiner's Report to the trustsas of Age UK Devon ('the
Company.)
I report to the charity trustees on my examination of the accounts of the Company for the year ended
31 March 2024.
Re5ponsibilitie5 and basig of report
As the charity's trustees of the Company (and also its directors for the purposes of company law) you
are responsible for the preparation of the accounts in accordance with the requirements of the
Companies Act 2006 ('the 2006 Act,).
Having satisfied myself that the accounts of the Company are not required to be audited under Part
16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination
of your ch8rty's accounts as carried out under section 145 of the Charities Act 2011 ('the 2011 Act,).
In carying out my examination I have followed the Directions given by the Charity Commission under
section 145(5)(b) of the 2011 Act.
Indep8nd8nt examlner's statement
Since the Company's gross income exceeded £250,000 your examiner must be a member of a body
listed in section 145 of the 2011 Act. I confirm that l am qualified to undertake the examination
because l am a member of Association of Chartered Certified Accountants, which is one of the listed
bodies.
I have completed my examination, I confimi that no matters have come to my attention in connection
with the examination giving me cause to believe-
1. accounting records were not kept in respect of Age UK Devon as required by section 386 of the
2006 Act", or
2. the accounts do not accord with those records., or
3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act
other than any requirement that the accounts give a 'true and fair view, which is not a matter
considered as part of an independent examination., or
4, the accounts have not been prepared in accordance with th8 methods and principles of the
Statement of Recommended Practice for accounting and reporting by charities [applicable to
charities preparing their accounts in accordance with the Financial Reporting Standard
applicable in the UK and Republic of Ireland (FRS 102)],
I have no concerns and have come across no other matters in connection with the examination to
which attention should be drawn in this report in order to enable a proper understanding of the
accounts to be reached.
ilatthew Keane ACCA
Association of Chartered Certified Accountants
Plym House
3 Longbridge Road
Plymouth
Devon
PL6 8LT
Date:.
1..6....1.z....a.4.
Page 12

Age UK Devon
Statement of Financial Activities for the Year Ended 31 March 2024
(Including Income and Expenditure Account and Statement of Total
Recognised Galns and Losses)
Unrestrlctod
funds
R•stricted
funds
Total
2024
Total
2023
Not•
Income and Endowm•nt8 from:
Donatlons and18gacles
Charitsble activitl•s
Investment income
1S4,322
232,553
17,450
244,897
49,044
399,219
281.597
17.450
356,189
317,416
16,667
Total Income
404.325
293.941
698,266
690.272
Expendlture on:
Ralslng funds
Charitsble actlvltles
Other expendlture
Total 8xpendilur8
Gainsl(Ios5esl on
Investment assets
{50,080)
(260.528>
8,345
(15,9421
{340.057)
{66,022)
(600,585)
8,345
(4.798)
{560.259)
14.769
(318.953)
{355,999)
(674,952)
(579,828)
10.628
10,628
35,025
Net Incomel{expendlture)
Transf8rs bètween funds
96.000
3,483
(62,0581
3,483
33.942
75,421
Net movement In funds
92,517
{58.575)
33,942
75,421
R•conclllatlon of funds
Total funds brought forward
Total funds carrled forward 1T
617.399
371,732
989.131
913,710
709,916
313,157
1.023,073
989,131
All of the charity's activities derfve frorn continulng operation5 during the above two periods.
The funds breakdown for 2023 Is shown In note 17.
The notes on pages 16 to 33 fomi an integral part of these financial statements.
Page 13

Age UK Devon
(Registration number: 02773453)
Balance Sheet as at 31 MarGh 2024
2024
2023
Note
Flxod assets
Tanglble ass8ts
Investment properties
Investments
13
5,010
6,354
125,(XlO
310,011
14
315,847
320,857
441,365
Current a8s•t8
Debtors
Cash at bank and In hand
15
42.143
686.082
18,302
550.949
728.225
569,251
Crodltors: Amounts falllng du• wlthln ono yoar
16
26,009
21,485
Not currnnt a880ts
702,216
547,766
Net assots
1,023,073
989.131
Funds of the charlty:
Ré81rlctsd Income fund8
Restricted funds
313,167
371,732
Unrn$trlcted Incom6 fund8
Unrestrlcted fund8
709,916
617,399
Total funds
17
1.023,073
989.131
For the financlal year ending 31 M8rch 2024 the chadty was entltled to exemptlon from audlt under
Sectlon 477 of the Companies A￿ 2006 relatlng to small companles.
Dlrector8' responslblllties:
The members have not required tha charity to obtaln an audlt of Its accounts for Ihe year In
quostlon In accordance with section 478; and
The directors acknowledge thelr responsibililies for complying with the requlrements of the Act wllh
resP9Ct lo accounting reGord8 and the preparation of accounts.
The financial statements on pages 13 to 33 V￿re approved by the truslees, and authorised for issue
on .i.a...i*...w., and signed on Iheir behalf by.
Mrs L Onyett
Trustee
Mrs H Aldis
Trustee
The notes on pages 16 to 33 fonm an Integral part of these Ilnancial statements.
Page 14

Age UK Devon
Statement of Cash Flows for the Year Ended 31 March 2024
2024
2023
Note
Cash flows from operating a¢tMtIès
Nat cash income
33,945
75,421
AdJu8tm6nts to Cash flows from non<ash ltsms
Depredatlon
Loss on dlspo681 of tanglble flxed assets
{Profftylos$ on dlsposal of Snvestrnents
2,862
15.943
10.504
42,246
2,626
35.025
113,072
Worklng capltal adJustm•nts
(Increageyd8crea8e In debtor8
Increaselldecreg$e} In crodltors
Nel cash flows from operatlng activfjtie8
Cash flows from Investlng actlvltles
Acqui8itlons of tangible assets
Proceeds from sale of tanglble ass8ts
Acqulsltions of investments
Proceeds from sale of investments
15
16
(23,838)
4,519
83.375
6,634
22.927
189,813
(1,518)
109.057
(10,152)
14,819
(48,136)
52,590
Net cash flows from Investing acuvltles
112.206
4,454
Net increase in cash and cash equivelents
Cash and cash ewiv8lanis at 1 April
135,133
194,267
550,949
356,682
Cash and cash equlvalents at 31 March
686,082
550,949
All of lh8 cash flows are derlved from contlnulng operatlons during the 8bov8 perlods.
The notes on pages 16 to 33 form an Integral part of these financlal statements.
Pa98 15

Age UK Devon
Notes to the Financial Statements for the Year Ended 31 March 2024
1 Charlty status
The charity Is limlted by guarantee. incorporatsd In and consequ8nlly does not have share capital.
Each of the trust89s is liable lo contrlbute an amount not exceedlng £NII towards the assets of the
tharlty In the event of liquidation.
The address of Its reglstsred offlc8 Is:
Unit 1 Manalon Court
Matford Bu8iness Park
Exeter
Dèvon
EX2 8PF
2 Accounting pollcle•
Summary of 81gnlflcant accounting policles and key accountlng e811males
The prlnclpal accountlng pollcies applled In the weparation of these financlal statements ar8 sel out
below. These pollclgs have been ¢on$lstently applied to all tho years presented, unless otheThvlse
stated.
Slat•ment of compllan¢e
The fin8nclal stat8mants have been prepared in accordance Accounllng and Reporting by
Charities: Statement of Recommended Practice (applic8ble to charities pr8parlng thelr accounts In
accordance with the Flnanclal R8POrting Standard appllcable in the UK and Republic ot Ireland IFRS
102)) (tssued in October 2019) - {Charities SORP (FRS 102)), the Financial Reporting Standard
appllcabl8 in the UK and Republlc of Ireland (FRS 102) and the Companies Act 2006.
Ba$1• of proparatlon
Age UK Devon meets th8 definition of a publlc benefil entity und•r FRS 102. Assets and IlabllStles are
Inltlally iecogni$od at hlstorlcal Gost or IransaGtlon value unlo86 otheNise stated In th8 relevant
accountlng pollcy not8s.
Golng concam
The trustees consider Ihat there are no malerlal uncertainties about the charltys ability to continue as
going concern nor any signifiGant areaB of uncertainly that affect the Carrying value of assets held by
the charity.
Income and endowments
All income is recognls8d onc8 the charity has entlllement lo the income, il Is probable that thè income
wlll bè received and Ihe amount of th8 Income receivable can bè measured reliably.
Page 16

Age UK Devon
Notes to the Financial Statemants for the Year Ended 31 March 2024
Donations and legacles
Donations are recognised when the charity has been notified In vjriting of both ihe amount and
settlement date. In the event that a donation is subject to conditions that require a level of
performance by the charity before the charity is entitled to the funds, the incomè is d&ferr6d and not
recognised until either those conditions are fully met, or the fulfilment of thos8 condltlons is wholly
withln the control of the charlty and it Is probable that these conditions will be fulfllled in the reporting
pgriod.
Legacy gifts are r8(x)gni88d on a cas8 by case basls followlng the grant of probat8 when the
admlnSstratorlexecutor for the 95tate has Gommunlcaled in wrftlng both the arnount and s8ttlement
date. In the event that the gift is In the form of an asset other than cash or a finandal asset traded on
a recognl¥ed stock exchange, wognltlon is subject to the value of the gfft belng rollably measurablè
th a degree of reasonable accuracy and the titl8 to the asset havlng been tr8n6ferr8d to the charlty.
Grants recelvabla
Grdnt$ are recognised when the Charty has an entitlement to the funds and any Conditions Ilnked to
the grants have been met. Where performanc8 conditlons are attached to the grant and are yet to be
met, the Income Is recognlsed as a Ilablllty and Included on the balance sheat as daferrod income to
be released.
Investment Incomo
Dfvldends are recognlsed once the dlvidend has be8n declared and notiflcation has been recelved of
the dSvidend due.
Expendlture
All 6xpandlture Is recognlsed once there Is a18gal or constructive obligation to that expenditure, it Is
probable settlement 5$ reoulred and the amount can be measured reliably. All costs are allocated to
thè appllcab18 expendilure heading that aggregate similar costs to that category. Where costs cannot
be directly attrbuled to partlcular headings they have been allacated on a basis conslstent with lh8
use of resources, with central staff costs allocated on the basis of tim8 spent, and depreclation
chargès allocated on the portion of the asset's Use. 0th8r support Costs are allocated based on the
spr8ad of staff costs.
Ral$lng funds
These are costs incurred In attracting voluntary Income, the managemanl of Investments and those
Incurred In trading acllvlties that raise funds.
Charltabl• actlvltles
Charitable expenditure comprises thosè eosts incurred by the ch8rlty In the delivery of Its 8cllvili8S
and services for its ben8fKlaries. It Includes both costs that Can be allocated dlreclly to suth adivilies
and those costs of an indirect nalure necessary to support them.
Support ¢osls
Support Gosts include ¢8ntral functlons and have been allocatsd to a¢tivlty Cost categories on a basls
conslst8nt with th8 use of resources, for example, allocating property costs by ftoor areas, or per
capits, staff costs by the tlme spent and olher costs by their u58ge.
Page 17

Age UK Devon
Notes to the Financial Statements for the Year Ended 31 March 2024
Gov•rnanco costs
These include the costs attributable to the charity's compliance with constitutlonal and statulory
requlrements, InGluding audit, strateglc management and trustees meetings and relmbur$8d
exp8ns88.
Taxatlon
The charlty Is conslder8d to pa5S the tests sat out In Paragraph 1 Sch8dule 6 of the Finance Act 2010
and therefore It meets the definition ot a charltable company for UK corporation tax purposes.
Accordlngly, the ¢harlty 18 Potentially exempt from taxation in respect of income or r3pital gains
received wlthln categories wvered by Chapter 3 Part 11 of the Corporatlon Tax Act 2010 or Section
256 of the Taxation of Chargeable Gains Acl 1992, to the extent that suGh Income or gains are
applied exclusively to charitable purposes.
Tanglble fixed as$81$
Indlvldual fixed assets costing £100.00 or more are In5tlally recorded at ￿St, less any subsequent
accumulated depreciation and subsequent accumulated impairment losses.
D•preeiatlon and amortisation
Depreclatlon Is provlded on tanglble fixed as8et8 $0 8S to writ8 off the cost or valualion. less any
estlmated resldual value. over thelr expected useful economlc Ilfe as follow8,,
Asset class
Fumiture and equipment
Deproclatlon method and rat•
25Ph straight line
Investmont proport108
Investment propety 18 carrigd at fair value, derived from the Lvrrent market prlces for comparable real
estate determined annually by extemal valuers. The valuers use observable markel prlc8s, adjusted If
necessary for any difference in the natur8, location or condillon of th8 specific asset. Changes in fair
value are recognlsed In proflt or108S,
Bu3ines8 comblnatlons
Business combinatlons are accounted for under the pu￿heSe method. Where necessary, adjustments
are mad610 th8 financial 5tsternents ol subsidiarie5 to bring the aGGountlng policles used into Ilne wlth
those used by the charity. All intra-group transactions, balances. income and expenses are eliminated
on consolldatlon. In accordance with Section 35 of FRS 102, Sectlon 19 of FRS 102 has not been
applied in these financial st8temgnts in respect of business combinations effected prior to the date of
transition.
Flxed asset Invostmant$
Fixed asset investments. other than programme related investments, are Included at market value at
thg balance sheet date. Realised gains and losses on investments are calculated as the dlfference
between sales proceeds and their market value al the start of the year, or their subsequent cost, and
are charged or credited to the Ststement of Financial Activities in the period of disposal.
Unrealised gains and losses represent the movement in market values during the year and are
credited or charged to the Staternent of Financial Actlvltles based on tha market value al the year end.
Pagg 18

Age UK Devon
Notes to the Financlal Statements for the Year Ended 31 March 2024
Cash and cash equivalents
Cash and cash equivalents comprise cash on hand and call deposits. and othér short-tem highly
liquid invèstments that are readily convertlble to a known amount of cash and are subjecl to an
Inslgnlflcant rlsk of change in value.
Borrowlng8
Interest-bearing borrowings arè initially recorded at falr value, nat of transaction costs.
Inlerest-bearing borrowings are subsequently carried al 8morb.sed c05t, with the difference bèhveen
th8 proceeds, net of transaction costs, and the amount due on redemptlon belng recognised as a
Gh8r9e to the Statement of Financlal Actlvltles over the perlod of the relevant borTowlng.
Int8r88t expens818 recognls8d on the basis of Ihe effeC￿ve Interest method and Is Includ8d in interest
payable and similar charges.
Borrowings are classifled as current Ilabllllles unless the charity has an unconditional rSght to def8r
settlement of the liablllty for at least tsvelve months after the reporting date.
Fund stru¢ture
Unrestricted income funds are general funds that are available for use at the trustees dlscretion In
furtherance of the obJectlves of the charity.
Restricted Incom8 funds ar8 thos8 donated for use in a pa￿'Cular area or for spec￿¢ purposes, Ihe
use of whlch Is restrfcted to that area or purpose.
Flnanclal Instruments
Classlflcatlon
Financial assels and financial liabilities are recognised when the charity becomes a party io the
contractual prov151ons of the instrument.
Flnancial liabllitles and equity instruments ar8 classlfied according to the substance of the contractual
arrangements entered into. An equity inslrumenl is any contract that 8vidènces 8 residual interest In
the assets of the charlty after deducting all of Its Ilabllltles.
Page 19

Age UK Devon
Notes to the Financial Statements for the Year Ended 31 March 2024
Rocognition and measurement
All financial assets and liabilities are Initially measured at transaction price (Including transactlon
costs}. except for those financial assets ¢18ssified as at fair value through profit or loss. which are
initially measured at fair value (which is normally the Iransactlon prlce exduding transaction costs),
unless the arrang8ment constitutes a financing transactlon. If an arrangemenl Gonstltutes a flnancing
transaction, the financial asset or financlal Ilability is measured at the present value of the future
payments discounted at a market rat8 of Interest for a simllar debt instnJm8nt.
Flnanclal assets and Ilabllltles are only offset in the statement of finan¢lal posltion when, and only
when there exlsts a legalty enforcgable right lo sèt off the recognlsed amounts and th8 charfty Intends
either to sètt18 on a net basls, or to realis8 the asset and settle the Ilablllty simultaneously.
Flnancial assets aTr derecognised whèn and only whèn a) the contractual rlghts to the cash Ilows
from the financial asset explre or are s8tt18d, b) the charfty transfers to anoth8r party substantlally all
of th8 risks and rewards of ownershlp of the financial asset, or c) tha eharity, desplte havlng retsined
Sorne, but not all, signlficant rlsks and rewards of ownership, has transfèrred control of th8 asset to
another party.
Financlal li8bilitles are derecognlsed only when the obllgalion speclfied In the conlraGt Is dlscharged,
cancelled or explres.
Debt Instruments
D8bl instruments which meet the following conditions are subsequèntly measured at amortised cost
using the effective Interest method.
Debt Insituments that are classified as payable or recelvable within one year on initial recognition and
whlch meet the above conditions are measured at the undlscounted amount of the cash or other
consideration expected to be paid or received, net of impairment.
With th8 exc8Ptlon of some hedging instruments, other debl Instruments not meeting these wnditions
are measured at falr value through profit or1088.
Commitments to make and recelve loans which meet th8 condltlons mentloned abovo are measured
at cost (which may be nil) less impairment.
Investments
Investm8nts in non-convertible preferenc8 shares and non-puttable ordlnary or preference shares
(where Shares are publlcly traded or th8lr falr value Is reliably measurable) are measured at falr value
through profit or loss. Where fair value cannot be measured rellably, investments are m888ured at
cost18ss impalrment.
Investments in subsidiaries and associates are measured at cost less impairment. For Investments in
subsidiaries acquired for conslderalion including the issue of shares qualifying for merger relief, cost
is measured by reference to the nominal value of the shares issued plus fair value of other
onsideration. Any premium is Ignored.
Page 20

Age UK Devon
Notes to the Financlal Statements for the Year Ended 31 March 2024
3 Income from donatlons and legacles
Unrestrfctad
funds
G•n•ral
Restrlctod
funds
Total
2024
Total
2023
Donations and legacies.,
Donatlons and glftg
L&Jade8 rocelvable
Donated goods and servlces
Grants, indudlng Capllal granls;
Gr8nts from compani88
24.796
129.526
551
237,181
25.347
366.707
30,873
299.463
25,853
7.165
7,165
399.219
154.322
244.897
356.189
Page 21

Age UK Devon
Not•s to the Financial Statements for the Year Ended 31 March 2024
4 Income from ¢harltable activltleg
Unrostrlcted
fund$
Genaral
Rostrlctod
funds
Total
2024
Core
Grants for speclllc purposes
Actlvities
35.541
6,318
45,994
3.050
81.535
9,368
Independence at Home
Enabllng and Foot Car8
Other
98,045
28,356
96,045
28,356
Advlco and Wallbelng
Grant$ for 8peclftc purpo8$S
Acllve In Lalèr Lifo
Grants for sp8clfic purposes
Trainlng Delivery
63,998
63,998
1.000
1,295
1.000
1,295
281,597
232,553
49,044
Unrestrl¢ted
fund$
Goneral
Re6tr1ctod
fund8
Total
2023
Core
Grant$ for spe¢lfic purposes
Actlvltles
Independence at Hom•
Grants for speclfjc purposas
Enabling and Foot Care
Advlce and Wallbaing
Grants for specific purposes
Conlract Income
Adivities
Actlva In Later Llf•
Grants for speclfic purposes
Actlvitles
Trainlng Delivery
25.570
180
28.000
53,5TO
180
(3,002)
118,087
20.000
16.998
118.087
2,979
1,675
13,840
38,145
41,124
1,675
13.840
58,933
10,346
2,663
58.933
10,346
2,663
317.416
231.271
86,145
Page 22

Age UK D•von
Notes to tha Financial Statements for the Year Ended 31 March 2024
S InvKtmonl In¢ome
Unrnstrl¢ted
funds
Gonoral
Total
2024
Total
2023
Int8r8St receivable on bank deposits
Income from Ilsted Investments
Rental Income
8,767
10,683
6,787
10.683
2,879
8,873
5,115
16,667
17,450
17,450
6 Expendlture on ralslng funds
•) Costs of tradlng actlvltl•8
Unr•strl¢tod
fund8
Gonoral
Total
fund$
Fundralslng
45,073
45,073
45.073
Total for 2024
45.073
b) Inv•$tm•nt manag•m•nt ¢osts
Unr•8trlcted
funds
General
Total
2024
Total
2023
Admlnlstratlon of the Investrnents
5.007
5,007
5,007
4.798
4.798
5.007
c) Othor costs of gen¢ratlng donatlons and legacl•s
Restrlcted
funds
Total
fund
other costs of generatlng funds
Total for 2024
15.942
15,942
15,942
15,942
Page 23

Age UK Devon
Notes to the Financlal Statements for the Year Ended 31 March 2024
7 Expondituro on charltable activlti•s
Indapondenc• Advlce and
Cor•
al Hom•
Wellbfrlng
Actlva In
Later Llf•
Total
2024
Staff costs
Costs of runnlng activ5ties
Pr8mi8a$ cost8
Office adminlstratlon costs
Advertising
Legal costs
Depreciation
Bad debts
101,456
8.241
34.357
47.162
2,508
1,270
2,483
121.854
24.352
135
154.975
1,357
95,690
1,034
473,975
34,984
34.492
47,396
3,441
3,077
2,862
358
234
933
1,807
379
358
197.477
147.632
158,373
97,103
600.585
Analysls by fund
Unrestrlcted funds
Restrlcted Funds
169,652
27.825
76,902
70.730
147,632
10,787
147,606
158,373
3,207
93,896
97,103
260,528
340,057
600,585
197,477
Independgn¢g Advlco and
Coro
at Hom•
Wellbalng
Actlvo In
Latgr Llfo
Total
2023
Staff costs
Costs of running 8¢tivilies
Prem1s6S Costs
Offlce admlnistration costs
Advertising
Miscellaneous expenditure
Legal costs
Depreciatlon
Bad debts
89.944
114
29,263
28,046
123,315
141.514
23,477
81,310
30,319
436,083
53,910
29,263
31,697
3,421
1,683
599
1,282
2.205
686
617
538
538
2,826
2,637
2,247
379
2,000
637
149,614
126,234
169,100
115.311
560,259
Analysi5 by fvnd
Unrestricted fiJnd$
Restrlcted Funds
136.319
13.295
75.487
50,747
125,207
43,893
93,599
21,712
430,612
129,647
560,259
149.614
126.234
169,100
115,311
In addition to the exp8nditure analysed above, Ihere are also governance costs of £8.345 (2023
£14,769) which rdate dir8clly to charitsble actNlties. S88 note 8 for further details.
Page 24

Age UK Devon
Notes to the Flnancial Statements for the Year Ended 31 March 2024
8 Analysls of governance and support costs
Support cost•
Unrestrlctod
funds
Gonoral
Total
2024
Total
2023
Indep8nd8nt 8xamln8rts fee
Legal and professional fe8S
Bank charges
3,060
3,060
3.656
8.068
3.045
14.769
5.285
8,34S
5,285
8.345
9 Ngt Incomlngloutgolng r95our￿$
Net Incomlng resources for the year Include:
2024
Depreelatlon of flxed assets
2,862
10 Trusta08 rnmuneratlon and •xpenses
11 Staff costs
The aggregate payroll costs were as follows:
2024
2023
Wages and salarfes
Penslon Costs
449,605
7,431
423,932
12,1&1
436.083
457,036
The monthly average number of p8rson8 (including senlor management I le8d8rship team) employed
by the Gharity during thè year was as foSlows'.
2024
2023
No
25
10
Home Support Assistants
other 5tsff
16
21
37
35
No employ88 r8c8lv8d emoluments of more than £60,000 during the year.
Page 25

Age UK Devon
Notes to tha Financial Statements for the Year Ended 31 March 2024
12 Taxatlon
The ch￿lty Is a reglstered charity and is therefore 8X8mpt from taxation.
13 Tanglble flx•d a$80ts
Fumlture
and
equlpmont
Total
Cost
At 1 Aprll 2Q23
Addttlons
53,748
1.518
53,748
1.518
Ai 31 March 2024
55,266
55,266
D•preclatlon
At 1 Aprll 2023
Charge for the year
At 31 March 2024
47,394
2,862
47.394
2,862
50,256
50,256
Not book value
At 31 March 2024
5,010
5,010
At 31 March 2023
6,354
6,354
14 Flx•d ass•t Inv•stments
2Q24
2023
Investrnent propertles
Shar98 in group undertaklngs and particlpating Interests
Other Investment5
125.000
315.846
315,847
310.010
435.011
Page 26

Age UK Devon
Notes to the Flnanclal Statements for the Year Ended 31 March 2024
Investment propertlos
InvostnMnt
propertlos
Cost or Valuatlon
At 1 Aprll 2023
Disposals
125.000
125.000
At 31 March 2024
Provi•ion
At 31 March 2024
Net book value
At 31 March 2024
At 31 March 2023
There has been no valuatlon of Investment property by an Independent valuer.
125.000
Shares In group undertaklngs and partlclpatlng Int•r•sts
3ubsldlary
undortaklng8
Total
Cost
At 1 Aprll 2023
At 31 March 2024
Not book value
At 31 March 2024
At 31 March 2023
Page 27

Age UK Devon
Notes to the Financial Statements for the Year Ended 31 March 2024
Other Investment5
U$t6d
investmonts
Unlisted
Invo6tm•nts
Total
Cost or Valuallon
At 1 Aprll 2023
Valuatlon chang8$
Addltlons
Dlsposals
301,404
10.504
55.315
58,707
8.606
310,010
10,504
10.151
14.819
(45,164)
43,888
At 31 March 2024
308,516
7,330
315,846
N•t book valu•
At 31 March 2024
308,516
7,330
315,848
At 31 March 2023
301.404
8,606
310,010
15 0•btor8
2024
2023
Trade debtors
Prepayments
Accrued income
27.007
7,971
7.165
11,183
7.119
42,143
18.302
16 Cradltors: amounts falllng duo wlthln ona y•ar
2024
2023
Trade Creditors
other taxation and sodal securlty
Other credltors
Accwals
6.998
5.753
2.843
10,415
7,007
6,487
2,427
5.564
26,009
21,485
Page 28

Age UK Devon
Notes to the Financial Statements for the Year Ended 31 March 2024
17 Funds
Balance
at1
Aprll Incomlng Resourcos
2023 rosouvces expendod Trangfors
Other
r8¢ogn15ed
galn$ I
(losses)
Balanc•
at31
March
2024
Unro$trlctod fund•
General
General Funds
Contlngency to
ensure that future
essential activitie5
can continug to be
funded
432,399
404.325 <318,953)
(3.483)
10,628
524,916
185.000
185.000
709.918
617,399 404,325
318,953
3.483
10,628
R•strlcted fund8
G A Morgan Legacy
Nomian Family Trust
Dlgltal Champlon
Funding
Stover TIF Fundlng
Anonymous Donor
Cost of living funding
CAN
C811a Ollerenshaw
Trust
Age UK Mld Dgvon
DCC, Oldèr Pèople
Engagèmant
K Hodgson Legacy
Fund
Age UK Scams
praventlon
NBtion81 Lottery Cost
of Llvlng
66,495
322
(66,495)
(322)
1,083
196
13.299
4.645
6.000
35,994
(37.OTT)
196
6.543
15.132
<6,756)
{33,114}
(6,000)
43.601
48,244
209.592
{3,777)
(55,467)
42,467
154.125
23.856
(9,162)
14,694
160.000
(80,000)
80,000
7,165
(10,648)
3,483
47.181
293,941
47,181
355.999
371,732
3.483
313.157
Total funds
989.131
698,266
674.952}
10.628 1.023.073
Page 29

Age UK Dévon
Notes to the Financlal Statements for the Year Ended 31 March 2024
Other Balanca
r•cognl$ed
at31
galns I
March
(losse8
2023
Balance at
1 April Incoming Resourc•s
2022 rosource$ •xpend•d Transfer8
Unr•strSct•d funds
General
General Funds
Contlngency to
8nsure that future
essentlal actlvftles
can wntlnue to be
funded
373,476
604,127 (450,179) (60,000) {35.025) 432,399
125,000
498,476
60,000
185,000
617,399
604.127
450,179
35,025
Rostrletèd funds
G A Morgan Legacy
Norman Family Trust
Dlglt81 Ch8mplon
Fundlng
Stover TIF Fundlno
AnonyTnous Donor
Cost of livlng lunding
CAN
Celia Ollerenshaw
Trust
Age UK Mid Devon
DCC. Older Peopl8
Engagement
SSAFA Fuel Povety
Fund
88.207
(21,712)
{350)
66.495
322
672
36,000
1,473
20.000
10,000
6,000
(34,917)
11.277)
(6,701)
(5.355>
1,083
196
13,299
4,645
6,000
53.593
247,638
<7,349)
(38.046)
46.244
209,592
19.796
12,000
(7,940)
23,856
6,000
,000
415.234
86,145
129.647
371,732
Total funds
913,710
690,272
579,826
35.025
989,131
Page 30

Age UK Devon
Notes to the Financlal Statements for the Year Ended 31 March 2024
Rèstrictéd funds - descrlptlon of funds
R8Stricted fund8 include-
G A Morgan Legacy
The GA Morgan legacy Is belng used to support projecas in Ihe Teignbrldge area.
Norman Famlly Trust
A grant lo contrlbutg 1¢ the runnlng of the Dlgital Champion Progcamme.
Dl9ltal Champlon Programmo
Age UK grant to dèllvar the Dlgltal Champlon Programme.
Stover TIF Fundlng
Tackllng Inequalities Fundlng to Support actlvllles at Stover Outdoor Activlty Group.
Anonymous Donor
Funds to support older people through the ¢ost-of41vlng crlsls.
Cost of Ilvlng fundlng
Grant funding from Age UK and the Lottory to 8UPPOrt older peopl8 during the COSt￿f-11v6ng crls58.
CAN {Connectlng actlvlty to natur•)
Funds lo support physical activities in nalure.
Cella Oleron$haw Trust
Funds to provide actlvltles and servic88 for older people living In EX7.
Ag8 iIK Mid Devon
Funds to 8UPPOrt the delivery of informatioTr and advice for older people In Mid Devon.
The Investment Prop•rty Fund
Holds the Inv8Stm8nt property slted In Mid Devon for future dellvery of Informatlon and advlc8 for
older pèople in Mld 08von,
DCC, Old•r Pooplo Engag•m•nt
Funds to enable organisatlonal Insight and feédback about Adult Social Care provislon In Devon.
SSAFA Fuel Povèrty Fund
Helping households wtth energy ¢osl8.
K Hodgson Legacy Fund
Providing extra comforts and faclliti85 for aged persons and thelr carers In the dlstrlct of Easl Devon.
Pag8 31

Age UK Devon
Notes to the Flnancial Statements for the Year Ended 31 March 2024
18 Analysis of net assets between funds
Unre$trl¢ted
funds
Goneral
Total fund$
at 31 March
2024
Restricted
funds
Tangible fixed assets
Fixed asset investments
Currant assets
Current liabllltles
5,010
315.847
414,218
26,009
5,010
315,847
728,225
26.009
314,007
Total not 88sets
709,066
314.007
1.023,073
Unrg$trlct•d
funds
General
Tolal funds
at 31 March
2023
Restrlcted
fund•
Tangible fixed assets
Flxed asset Investments
Current as88ts
Current Ilabllltles
6.354
310,011
322,519
21.485
6,354
435,011
569,251
21,485
125,000
246.732
Totsl net assèts
617,399
371,732
989.131
19 Operatlng lease commltments
At the reportlng end date the charity had oulstandlng commitments for future mlnlmum lease
payments under nonwcancellable oparating leases. which fall due as follows:
2024
2023
within one year
Bétween Iwo and flve years
7,500
14,625
3,750
18,375
7,500
20 Related party transaetlons
There were no related party transactions In the y8ar.
Page 32

Age UK Devon
Notes lo the Financlal Statements for the Year Ended 31 March 2024
21 Subsldlarias
These flnancial statements are separat8 oharlty financial statements for Age UK Devon.
D8talls of Ihe chartys 8ubsldlari88 at 31 Marth 2024 are as follows:
Nature of Cla88 of sharns Y• Held -
Realstsred Offi￿ bu31n￿9 held
Dlrect
Nam• of und•rtaking
Ag• UK oovon ITradlTrg) Ltd England & Wal•s Domiant Ordlnary
100.00
Page 33