OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

2022-09-30-accounts

REGISTERED NUMBER: 02788761 (England and Wales)

AGE UK WESTMINSTER

(A company limited by guarantee)

Report and Financial Statements

Year ended: 30 September 2022

Charity no: 1018300 Company no: 2788761

AGE UK WESTMINSTER

CONTENTS OF THE ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 30 September 2022

Page
Report of the trustees
(Including legal and administrative information) 1
Report of the auditors 29
Consolidated statement of financial activities 32
Consolidated and charity balance sheets 33
Consolidated Cash flow statements 34
Notes forming part of the financial statements 35

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES for the Year Ended 30 September 2022

The trustees are pleased to present their annual directors’ report together with the consolidated financial statements of the charity and its subsidiary for the year ending 30 September 2022 which are also prepared to meet the requirements for a directors’ report and accounts for Companies Act purposes.

The financial statements comply with the Charities Act 2011, the Companies Act 2006, the Memorandum and Articles of Association, and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015).

Page 1

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

CHAIR’S REPORT

Dear Members and Supporters of Age UK Westminster,

As Chair of the Board of Trustees, I am pleased to present this annual report on behalf of our charity. At Age UK Westminster, we are dedicated to promoting the wellbeing and independence of older adults in our community. We believe that every individual should be able to age with dignity and respect and we strive to provide the necessary support to make this possible.

Over the past year, we have faced unprecedented challenges due to the after-effects of the COVID-19 pandemic. Despite these difficulties, our team has continued to work tirelessly to provide services and support to older adults in Westminster.

We have adapted our operations to ensure the safety of our clients, volunteers, and staff, while continuing to provide essential services such as befriending, activities, and advice and information. Our digital inclusion program has enabled older adults to stay connected with their loved ones and the wider community.

We have also expanded our services to meet the growing needs of older adults during this time. Our new dementia project has provided essential support to those in need and our exercise at home programme has helped us reach individuals who may be housebound, living with chronic conditions, or having mobility and balance issues.

None of this would be possible without the dedication and commitment of our staff and volunteers, who have gone above and beyond to support our clients. I would like to extend my heartfelt thanks to each and every one of them for their hard work and dedication.

Looking forward, we are committed to continuing to provide high-quality services and support to older adults in Westminster. We will work closely with our partners, funders, and supporters to ensure that we can continue to ``meet the needs of our community.

Finally, I would like to thank our supporters and donors for their continued generosity and support. Your contributions enable us to make a real difference to the lives of older adults in Westminster, and we are truly grateful for your support.

Fiona Healy-Connelly,

Chair

Page 2

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

STATEMENT ON PUBLIC BENEFIT

The Trustees confirm that they have complied with the duty in section 17 of the Charities Act 2011 to have due regard to the Charity Commission’s general guidance on “charities and public benefit”. Age UK Westminster exists to promote the wellbeing of older people in Westminster and help to make later life a fulfilling and enjoyable experience. All benefits flow from this aim and are achieved through the many services areas which are described below. The beneficiaries are residents of the City of Westminster aged fifty and over. Whilst small charges are made for some services, no individual is excluded by inability to pay.

OUR PURPOSES AND ACTIVITIES

Objectives

Age UK Westminster’s principal aims are:

Summary of Principal Activities

Age UK Westminster exists to promote the well-being of older people in the City of Westminster and to help them lead independent, fulfilling lives for as long as possible.

We are a small charity with a long history. We are part of the national Age UK network. We receive administrative assistance from Age UK, but we are independently funded and are free to set our own goals and priorities in line with the needs of our local community. Our rights and responsibilities to the Age UK network are governed by the Brand Partnership agreement.

We provide a wide range of services that reduce hardship, disadvantage, loneliness and isolation for older people in our local community. The population of Westminster is particularly diverse which means that we provide a lot of support to Black & Minority Ethnic Groups (BAME) resident in the borough.

These services are run by 8 dedicated full-time staff and 13 part time staff and supported by over 540+ local and corporate volunteers. Additionally, our charity shop is staffed by one full time and two part time employees.

We made 6247 client contacts and helped our clients to access over £773,000 in welfare benefits and discretionary grants through our Information and Advice service, telephone enquiry line and other project activities.

During the reporting year our activities comprised:

Page 3

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Our services

Information and advice

The l&A team provides assistance and guidance on a range of welfare services for older people in Westminster. The team signposts clients to services both within Age UK Westminster and to those of our voluntary sector partners and affiliates.

This service helps our service users to lead a more independent, enjoyable and fulfilling life.

The team assists with a wide range of issues including

We help make it easy for older people to claim the money to which they are entitled. We have benefit advisors available throughout the year to provide expert help and information to older people across the City of Westminster.

£946,811.39

gained for older people in the borough

3,779

contacts made with older people, their families and carers

1,828

older people supported by the service

Page 4

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Information & Advice Case Study

John* is a 79 year old gentleman who lives on his own in a room in a shared flat. He is currently working full time as a cleaner. He wants to continue working but it's becoming difficult due to the severe pain in his left leg which restricts his mobility. His memory is also deteriorating. He had deferred claiming his State pension since 2007 because he wasn't aware that he could receive a State pension while still working. His employer advised him to contact Westminster Citizens Advice Bureau (CAB) to investigate claiming his State pension. The CAB referred him to us.

Action taken/support provided

John met with one of our advisers. The adviser applied for the state pension on his behalf and requested for it to be backdated to August 2007 when it was deferred. The Pension Service came back with a proposal of backdating it to 10 years only. They explained that John shouldn't have deferred it for more than 10 years. The adviser persevered asking the Pension Service to consider John's age and health situation. She

explained that he couldn't afford to stop working despite his deteriorating health issues.

Outcomes

John received an award letter from the Pension Service confirming that they had agreed to backdate his state pension to August 2007. The lump sum back payment amount is £130,021.18 and his weekly State pension going forward is £196.07.

Impact

John was overwhelmed with such a huge life changing amount of money. He didn't quite understand the contents of the letter until the adviser explained it to him. He is thinking about stopping working and just concentrating on enjoying his retirement.

He now has the means to live the rest of his life without financial stress. John was very emotional when he saw the money on his bank statement. He said:

Page 5

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

"I cannot thank Age UK Westminster enough, I will never forget the support they gave me. My life is going to change for the better."

Befriending

Age UK Westminster are committed to tackling the high levels of social isolation amongst Westminster's older population, as research shows that loneliness has a negative impact on our mental and physical well-being. We provide a one to one befriending service for vulnerable older people who live alone and/or are experiencing social isolation.

We match isolated older people with a friendly, local volunteer who commits to visiting them on a weekly basis.

During these visits, our Befrienders provide much needed social interaction and emotional support, and encourage the older person to be more active by accompanying them on short walks and helping them with tasks.

We also offer a telephone befriending service. Volunteers provide weekly 30 minutes phone chats with one or more older people who are at risk of becoming socially isolated or may feel

lonely. It's been proven that regular phone calls make a huge difference in helping to uplift the spirits of older people.

430

Telephone Befriending matches

20,640

Befriends contacts – calls

1,968

Number of befriending hours – in person

10,320

Number of befriending hours by phone

Page 6

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Befriending Case Study

Harry* is a 91-year old Visually Impaired (Macular Degeneration) man who retired early in his fifties and relocated from his London apartment to Cornwall with his wife. He has monthly check-ups with a private Ophthalmologist for wet macular degeneration in the right eye and dry macular degeneration in both eyes. He also has Spondylosis in his lower back.

Since moving to Cornwall his wife was diagnosed with Dementia and with worsening of the illness it was decided to return permanently to their London apartment in 2019 feeling that health services in London would be more accessible.

His wife's health deteriorated and later it was unsafe to leave her alone and Harry was no longer able to cope with caring for his wife. Due to advanced Dementia and a Mental breakdown, she is now permanently residing in a care home where she receives the Specialist care needed.

He self-referred to the Age UK Westminster Befriending service in 2020 as he had no friends or social contacts in the area that he had been away from for nearly 30 years.

I assessed Harry in 2020 and introduced him to a volunteer befriender Joy. They had so much in common, travelling, sailing, dining, and socialising and both seemed interested in each other's life experiences.

They immediately made plans to meet for lunch and have since visited museums and galleries and they attended a Christmas Lunch together.

Due to his visual impairment Harry was no longer able to read books without difficulties and through our Digital Inclusion Project he received a tablet. He is now able to access Audio Books and enjoy books of his choice. He attends Age UK Westminster activities on a regular basis and our l&A service helped in applying for a Taxi card.

Harry attends Westminster Reference Library, the Lunchtime concerts at Regent's Hall and has joined a leisure centre for exercise classes.

Befriending has had a great impact on Harry's life. He now has a social life since returning to London after so many years in Cornwall. He has formed a remarkable friendship with his befriending volunteer, and they spend time discussing friends, neighbours and family and general current affairs. They go on walks and meet for lunch. He is more outgoing having found himself living alone and attends Age UK Westminster activities.

Page 7

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Volunteering

Our volunteers make a unique contribution to the life of older people in the City of Westminster by providing a wide range of services and support; there is little that cannot be achieved through shared enthusiasm, creativity, a diversity of skills and range of experience.

We welcome those of all ages and backgrounds who would like to make time for older people in Westminster.

Our volunteer roles include:

"Making contact with people who are on their

own, chatting with them for a while gives me a sense of community, that we are here for each other, particularly as we get older".

*based on the information supplied in the National TOMS

Page 8

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Volunteering Case Study

Julie* is a telephone befriender with Age UK Westminster. She has been making calls to four, isolated older people who live in Westminster. She calls them three times a week for a social chat and to make sure they are safe and well, that they are warm and that they have enough food. Also, to see if they would like any of the many services on offer through Age UK Westminster.

Julie said:

" As I'm retired, I'm 74 I don't have to think about work so the Lockdowns we have had could have been very difficult to handle.

Luckily, a friend of mine at Age UK Westminster wondered if I would be interested in telephone befriending. I didn't need asking twice. I knew the benefits such calls could make having run a similar service in one of my paid employments.

It has proven to be as rewarding for me as I think it has for the people I call. To share the different life stories and experiences with them brings back not only memories for them, but also for me.

Their lives have been full of happy times and unhappy ones, from painting in Morocco to living in a two up two down during the war with eight brothers and sisters. We have shared sadness's and bereavements, some of them still very raw, but through talking we find a quiet place.

Making the calls has given me a sense of purpose, that I'm giving something back in these troubled times, but mainly I feel less isolated myself, given that I've had to mainly stay at home all this time. Over the past months I've got to know them, their ups and their downs, their families and their worries. It's satisfying when I can help sort out a problem or point them to the people who might help.

Making contact with people who are on their own, chatting with them for a while gives me a sense of community, that we are here for each other, particularly as " we get older .

Page 9

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Christmas Project

Age UK Westminster's Christmas Project is a yearly project to make Christmas a special and enjoyable time for elderly residents, who may be suffering from loneliness and isolation, which became even more pronounced during the pandemic.

We have been delivering this project to older Westminster residents for over l O years.

Working with amazing supporters from different organisations and retail, Age UK Westminster were able to provide those who are most vulnerable with a special Christmas hamper, delivered by volunteers. The hampers contained: a bone china mug, a jewellery tray, soap, a puzzle book a Christmas card, box of mince pies, shortbread, jam/marmalade, teabags, cream crackers, Christmas pudding and chocolates.

We also provided festive activities, such as afternoon teas, a wreath making workshop, an online choir performance and a Christmas quiz/bingo, made possible by our amazing corporate sponsors, Bain & Co, Southbank International School, GIC Singapore, Urban Leisure and Newton Europe.

Additionally, our brilliant volunteers called some of our most vulnerable residents on the run up to Christmas and on Christmas day, to ensure they didn't feel forgotten or lonely.

Local councillors were also involved with packing and delivering hampers to residents, including Cllr Robert Rigby, Cllr Tim Mitchell, Cllr Melvyn Caplan, Cllr Paul Dimoldenburg, and MP Nickie Aiken.

71 Volunteers

522 Christmas Hampers Delivered

Raised £15,245

Page 10

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Activities

Age UK Westminster offers a range of activities and services to support older people in the local community. We have been providing these services for over 70 years and we are dedicated to helping older people live independently, stay active, and remain engaged with their local community. Here are some of the activities we offered during 2021/2022:

Exercise classes: We offered a range of exercise classes. These classes are designed to help older people stay active and maintain their strength, balance, and flexibility.

Social clubs : We ran a number of social activities and events

where older people could make friends. These offered the opportunity for them to enjoy a range of activities such as arts and crafts, games, and outings to local attractions.

Coffee mornings with informative talks : these provided a great opportunity for our clients to learn something new in the company of likeminded older adults.

Age UK Westminster provided a range of activities and services that are designed to support older people in the local community. Whether it1s through exercise classes, social clubs, or trips to local venues, Age UK Westminster is dedicated to helping older people live happy and healthy lives.

1,747

Clients participated in activities

214

Number of activities Held

1,968

Hours of activities delivered

Page 11

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Activities case studies

Photos for illustrative purposes only, and not the actual case study.

Participant name: Tess*

Why did you join this class? To keep fit, and also I was made redundant recently after 33 years. I have been feeling really down and depressed and when my friend suggested we join this it just seemed perfect.

Do you have a favourite part of the class?

I love all of it

How has this class impacted your overall well-being? It has helped with my feeling down and depressed. I am getting out of the house and moving!

Why do you think funders should support this class to continue? I think this is a

seriously underfunded age group and this class is great for those who couldn't otherwise join. People on low income deserve the same services as those on high income I think.

Page 12

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Photo for illustrative purposes only, and not the actual case study

Participant name: Ray*

Why did you join this class? To get out and about and because I think it is therapeutic.

Do you have a favourite part of the class? The friendly teacher and great atmosphere. Sonia is so patient and enthusiastic! I also love the music.

Do you have any suggestions of improvements that could be made to

the class? The only improvement that needs to be made is to my dancing!

How has this class impacted your overall well-being? It is good for the nerves. Exercise is the best medicine. I find it is great for me mentally. I like the facilities and at the end of the day I come, and I feel better for coming.

Why do you think funders should support this class to continue? For

the feel-good factor and for those home alone to b-e able to get out and see people.

Page 13

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Digital Inclusion

We support Westminster residents aged 50+ and help them to build their confidence and knowledge in using digital devices such as smartphones, tablets/iPads and laptops.

Age UK Westminster offers both group sessions and 1:1 support. Some people learn through a combination of both.

Whether they want to connect online and access local services, do online shopping, learn how to use Zoom or join virtual activities, set up and use email addresses and WhatsApp accounts, connect to loved ones through video calls, Age UK Westminster's Digital Inclusion Service is here to help.

Becoming digitally connected can reduce feelings of isolation, loneliness and can improve physical and emotional wellbeing.

This project is made possible thanks to funding from Good Things Foundation Connect Up Fund, North Westminster Programme, Percy Bilton Charity, CNWL, Neighbourly, Westminster Almshouses Block Grant and the Masonic Charitable Foundation.

194

Number of clients who accessed projects

39

Number of people who benefitted from1:1 sessions.

301

Number who attended group sessions

Page 14

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Digital Inclusion case study

Melissa* is a 61 year old woman who lives alone. Since falling ill in 2021 she has become socially isolated, as she is no longer able to work and has become increasingly housebound. Due to being clinically extremely vulnerable, she only leaves the house to carry out essential administrative tasks and attend hospital appointments, and only receives essential visitors at home.

Prior to receiving digital support from Age UK Westminster, Melissa was digitally excluded, having only the use of a basic phone which she used to send messages and make phone calls.

Through our digital inclusion programme, she was loaned a tablet with a prepaid data SIM and, as she has a low income, has now been awarded a digital grant and assistance to purchase her own smartphone. She has been supported on a one-to-one basis in learning to use the device itself and to get online.

Melissa has used her loaned tablet to connect via social media to family members living in another country who she had lost contact with, which has been important to her during her illness.

She is also now making use of her email account to connect with friends as well as carry out life admin. She uses social media to connect to the outside world and follow the news.

Melissa is currently prioritising learning how to access essential services such as healthcare and online banking. Her learning journey has been guided by her needs and priorities and has taken place at her own pace, which is impacted by her health conditions.

Melissa considers the digital support that she has received to be essential to her in her current situation, as it has both enabled her to connect to friends, family and the outside world, and to access essential services that would otherwise be inaccessible to her.

Page 15

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

New Projects

Dementia Support Launched May 2022

Age UK Westminster offers a selection of activities for people living with dementia and their family/carers.

Participants take part in meaningful and stimulating activities through our Maintenance Cognitive Stimulation Therapy (MCST) programme proven to help maintain memory and mental function. The groups provide a fun, supportive environment where people can build new relationships.

We also run a dementia befriending service and the Heart of Westminster cafe.

MCST activities include

The Heart of Westminster Memory Café

The Age UK Westminster Memory Cafe offers a relaxed, informal setting for people with dementia and their family, friends and carers to get together. It provides a mixture of talks, information and advice, entertainment and activities.

Page 16

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Dementia Support Case Study

Henry enjoys attending the MCST sessions and often comments that they 'are of great benefit to him'. The regular weekly sessions at the Beethoven Centre provide a familiar routine for Henry. This has also encouraged Henry to retain his independence as he walks there and back on his own from home. Julie, Henry's wife has also reflected on how he is' 'really enjoying' the sessions.

Both Henry and Julie have also now started attending the Heart of Westminster Cafe together. Julie commented that it was 'good to meet up with old as well as new friends'.

Julie was also pleased to able to register with Carers Network who attend the Cafe regularly and Henry was pleased to borrow some books from the Carers Network Bizzy Box project.

They were also both able to reconnect with Resonate Arts at the Cafe to get an update on their upcoming arts and music groups in Westminster that they enjoy attending.

Page 17

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Exercise at Home Launched August 2022

At Age UK Westminster we recognise the importance of keeping fit and active and how this can be difficult for some, our Exercise at Home sessions aid mobility, increase strength and can reduce stress levels.

Exercise at Home is a new service that offers home-based sessions for individuals who might be housebound, living with chronic conditions, having mobility and balance issues, and find activities of daily living challenging.

Exercise at Home Case Study

Leslie* is a 77-year-old, retired woman who lives alone. She is highly dependent on other people to bring her shopping and escort her to doctors' appointments. Her son lives abroad, and her husband died three years ago due to a neurological condition. Since then, she rarely goes outside. Leslie has a befriender who visits her once a week for an hour, however she reports feeling lonely most of the time.

Having experienced multiple falls a few years ago left Leslie with a high fear of falling, hence she is mainly sedentary. This highly affected her mobility in lower limbs and even further deteriorated her balance putting her in high risk of falling again. In addition, Leslie suffers from other conditions such as, diabetes type 2, hypertension, rheumatoid and osteoarthritis and mild depression resulting in a poor quality of life.

Leslie was very pleased when the Exercise at Home programme started. After the first few sessions she began to engage in conversations and look more cheerful, but most importantly by the end of the 7th session Lisa improved her balance and significantly reduced the sway while standing with feet together and on one leg.

The programme not only helped Leslie to improve her balance but also to reduce her fear of falling and gave her something to look forward to.

"I really enjoy these sessions; I can feel my muscles working otherwise I would just be sitting on the couch watching TV you know." (Lisa)

Page 18

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Hospital Discharge Pilot

Age UK Westminster provided a supported discharge service to patients identified by Athlone and Alexandra Bedded Rehab Units. The pilot ran from the 4th April - 30th June 2022.

The pilot identified practical support the individual required which could include accompanying home, visiting accommodation prior to discharge to check whether suitable, ensuring that there is food available in their home.

It also identified other community based services that may benefit the individual such as Befriending, Information & Advice, Activities and making referrals to those services to reduce the impacts that loneliness and isolation can have on health and wellbeing which in turn can lead to readmission.

The difference discharge SUP-P-ort made:

Page 19

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Hospital Discharge Pilot Case Study

Sally, aged 81, has had good health and lived a very independent life. This changed when she had a fall which led to hospital treatment that required operations and a long hospital stay of over three months. Sally lives in a bedsit within a large house and has no family although her landlady is very supportive. She is still receiving medical care to manage wound dressings.

With the support of a Bedded Rehab Unit Sally was able to move around her living space independently but she was still not able to walk long distances and even managing the steps leading to the entrance of her accommodation required support. As she had been in hospital for an extended period her bank account had been frozen. Age UK Westminster's Patient & Wellbeing Coordinator (PWC) was able to build a supportive relationship with Sally checking in with her regularly in the period leading up to discharge, supporting Sally to rebook conflicting hospital appointments and making referrals to the l&A service to review her financial situation.

Following discharge support was provided with following up the wheelchair referral and confirming its delivery date and when it had been delivered supporting Sally to go to the bank and resolve her account issues and visit her local park. Sally was desperate to get out into the fresh air. The team also supported her with shopping giving her more freedom and independence than relying on her landlady.

Each support visit included time to chat. She has also been referred to a Befriending service to ensure that she has ongoing support.

Sally said: "Getting out was such a relief. The last few months have been such a struggle. I have never had anything Iike this happen to me before. I am so glad to have

this support.[11]

Page 20

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Future Plans

As Age UK Westminster looks to the future, we are committed to building on our successes and continuing to provide vital support and services to older people in our community. Our plans for the coming year are focused on three key areas: Expanding our services, strengthening our partnerships, and improving our impact. Firstly, we aim to expand our services to meet the growing needs of older people in our community. This includes increasing the capacity of our information & advice team in response to the cost of living crisis, growing our dementia support project and equipping even more older people with the digital skills they need to get online.

Secondly, we will continue to strengthen our partnerships with local organisations and stakeholders. This includes working closely with healthcare providers to improve the health and wellbeing of older people, partnering with local businesses to raise funds and awareness, and collaborating with other charities to provide a coordinated response to the needs of older people in our community.

Finally, we are committed to improving our impact and ensuring that our services are making a real difference in the lives of older people. This includes setting clear outcomes and targets for our services, regularly measuring and evaluating our impact, and using this information to continuously improve and adapt our services to meet the changing needs of our community.

We are excited about the future and remain committed to our mission of improving the lives of older people in Westminster. We look forward to working together with our partners and stakeholders to make a positive difference in the lives of older people in our community.

Page 21

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

Funding

Age UK Westminster is funded through a variety of sources, including grants from Westminster City Council, donations from individuals and organisations, and income generated from our own fundraising activities.

One of the biggest sources of funding for Age UK Westminster is through grants. We receive funding from both local and national grant givers, which help to support our core programs and services. This funding is often provided on a yearly basis and is subject to certain conditions and requirements.

We also rely on donations from individuals and organisations. These donations come from a variety of sources, including members of the public who want to support the charity's work, local businesses, and philanthropic organisations. Donations are typically used to support specific projects or initiatives, such as funding our dementia project or digital inclusion services.

We also generate income through our own fundraising activities. These can include events, as well as online campaigns and other initiatives. The funds raised through these activities are used to support the charity's ongoing work and to help expand its programs and services.

In 2021/2022 we received funding from 30 different grant givers and 24 of those were new funders.

Page 22

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

OUR IMPACT between Oct 2021 - Sept 2022

27,528 Volunteer Hours donated

Page 23

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

FINANCIAL REVIEW

The financial statements cover the consolidated activities of Age UK Westminster for the year ended 30 September 2022. The year has seen continued healthy financial performance with a positive net movement of funds of £57,331 (2021: £60,674). Our Total Funds balance is now £505,016 (2020: £447,685).

The charity staff have continued to focus on making grant applications to funding bodies that appreciate our wide volunteer base and expertise in identifying the needs of older people in our area. Income from Charitable Activities rose to £556,838 (2021: £528,723) and income from donations, legacies and fundraising rose to £40,526 (2021: £34,997).

Overall expenses at the group rose to £671,457 (2021:574,191) as the charity personnel base expanded in line with the increased funding received over the last several years and to crucially support the vulnerable members of our community. The increase in charitable activity expenditure rose to £562,070 (2021: £481,759) is a result of us deploying our restricted funds on the projects for which they were granted. The cost of raising funds was higher than the previous year at £109,387 (2021: £92,432).

Our support costs increased to £64,318 (2021: £57,055) due mainly to our requiring the rental of a second office at our Beethoven Centre site and our need to increase our communication output to ensure that our community was made aware of all the different ways we could support them. Support costs comprise 15% (2021: 14%) of the Charity’s expenditure (defined as Total expenditure less trading subsidiary expenses). While we aim to cover our support costs by donations, legacies and fundraising in some years that is not the case and our support costs are then met from our unrestricted funds balance. We are increasingly trying to obtain total cost recovery from our funding partners where the nature of the project makes that possible.

Our largest single project is Information & Advice and we deliver this service via the Westminster Advice Services Partnership. This is a contracted service and the contract last underwent a full tender process in September 2018. In the reporting period the project had 1.8 FTE employees and received funding of £72,750.

Bid writing to charitable trusts and other grant giving bodies continued in a more competitive environment. We are grateful to all our donors and funders for their support Bid writing to charitable trusts and other grant giving bodies continued in a more competitive environment. We are grateful to all our donors and funders for their support.

RESERVES POLICY

The Board aims to hold 3-9 months’ expenditure as free reserves in these uncertain times. At 30[th] September 2022, the group held £505,016 in total funds (2021: £447,685), of which £120,494 (2021: £183,321) are restricted. Subtracting these and fixed assets leaves £373,311 (2021: £181,827) free reserves which equates to 6.7 months (2021: 5.2 mths) of group expenditure.

In setting the reserves policy the board of trustees considers the level and stability of the charity’s income; the cost of ceasing operations if funding is withdrawn; the charitable objectives of the charity; and the future expenditure plans of the charity.

FIXED ASSETS

Movements in fixed assets are disclosed in notes 10 and 11.

Page 24

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

TRADING SUBSIDIARY

The subsidiary trading company, Age UK Enterprises (Westminster) Limited, operates charity shops in the northern part of the borough. Our older shop is located on busy Harrow Road but consequently requires paying a high annual rent. Trading at this shop has been satisfactory.

The subsidiary owes the charity £7,074 (2021: £9,566) which consists of a five-year loan with monthly payments of principal and interest and monies owed on the inter-company account. The balance on the loan is £nil (2021: nil). The subsidiary is making all payments on time and we do not expect the loan to be redeemed early. The loan is secured by substantially all the assets of the subsidiary company and the debenture has been registered with Companies House.

The trading subsidiary donates any taxable profits to the charity as disclosed in note 21.

RISK MANAGEMENT

The major risks to which the charity is subject have been identified by the board as including (mitigating actions in italics) :-

Page 25

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

PLANS FOR THE FUTURE

Age UK Westminster is strategically focussed on the following priority items:

We intend to fulfil these aims through a number of parallel initiatives:

We look forward to a period of selective and sustainable growth in our efforts to address the increasing needs of older people in the City of Westminster.

REFERENCE AND ADMINISTRATION DETAILS

a) CHARITY NAME: Age UK Westminster, a company limited by guarantee. b) CHARITY NUMBER: 1018300 c) COMPANY NUMBER: 2788761 d) REGISTERED OFFICE: Beethoven Centre, Third Avenue, London, W10 4JL e) PATRON: The Baroness Greengross OBE (up to June 2022) f) TRUSTEES (as at date of signing of the accounts):

I Adams A Black (Vice Chair) N Carthy K C Coyne (Resigned 23 September 2022) D Durnford-Slater F Healy Connelly (Chair) R M Jacobson (Resigned 1 December 2021) M Mestrinaro D Kent-Lemon (Appointed 1 April 2022) g) AUDITORS: Goldwins Chartered Accountants and Statutory Auditors 75 Maygrove Road London, NW6 2EG h) BANKERS: Lloyds Bank 195-197 Edgware Road, London, W2 1ET

Page 26

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

STRUCTURE, GOVERNANCE AND MANAGEMENT

Age UK Westminster is a charity and company limited by guarantee, established in 1947 and governed by a Memorandum and Articles of Association. Its mission is “to promote the well-being of older people in the City of Westminster to help make later life a fulfilling and enjoyable experience”.

The Board of Trustees of Age UK Westminster governs its affairs. Trustees are also directors of the Company. The Articles of Association provide for The Board of Trustees to be composed of six elected members and up to four coopted members. The Board takes overall responsibility for ensuring that the financial, legal and contractual duties of the charity are met and that there are satisfactory systems of financial and other controls. It decides on policy and strategy and ensures the organisation fulfils its objectives. The Board meets monthly, except for August and December and Board Meetings are attended by the Chief Executive and such other staff as are required from time to time.

Day-to-day management of the charity rests with the Chief Executive, Mehfuz Ahmed, who reports to the Board of Trustees. Accounting and financial management is performed for the charity on a voluntary basis by the Treasurer. The Board receives monthly reports on the operational performance of the charity’s projects from the Chief Officer and it also receives management accounts detailing the current financial situation and near-term cash flow projections from the Finance Manager.

The Board reviews its composition regularly to ensure that it contains a diverse and relevant range of talents and experience and that there are no skills gaps among its members. New trustees are inducted via a briefing on the charity structure and its aims and a meeting with the Chair, the Chief Officer and another trustee.

Age UK Westminster is a member of The Age England Association and of Age UK London. Due to the small size of the charity we have, from time to time, been grateful to Age UK London for assistance in managing various aspects of the charity where specialised knowledge and experience was required but was not contained in the Board of Trustees or among the staff. Among other initiatives Age UK London have assisted us with a review of the charity shop, advice and instruction on bid writing, HR matters and general strategic direction.

Page 27

AGE UK WESTMINSTER

REPORT OF THE BOARD OF TRUSTEES - continued for the Year Ended 30 September 2022

TRUSTEES’ RESPONSIBILITIES IN RELATION TO THE FINANCIAL STATEMENTS

The charity trustees (who are also the directors of the Age UK Westminster for the purposes of company law) are responsible for preparing a trustees’ annual report and financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the charity trustees to prepare financial statements for each year which give a true and fair view of the of the charitable company and the group and of the incoming resources and application of resources, including the income and expenditure, of the charitable group for that period. In preparing the financial statements, the trustees are required to:

The trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charity and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and the group and hence taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the trustees are aware:

The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

By order of the board of trustees

Fiona Healy Connelly, Chair

31 July 2023

Page 28

REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF AGE UK WESTMINSTER - continued

Opinion

We have audited the financial statements of Age UK Westminster for the year ended 30 September 2022 which comprise the consolidated Statement of Financial Activities, the group and parent Charity’s Balance Sheets, group’s statement of cash flows and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102: The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

Opinion on financial statements

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditorʼs responsibilities for the audit of the financial statements section of our report. We are independent of the Charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRCʼs Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the annual report other than the financial statements and our auditorʼs report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Page 29

REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF AGE UK WESTMINSTER - continued

Opinion on other matter prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the Charity and its environment obtained in the course of the audit, we have not identified material misstatements in the Trustees’ Annual Report.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of the trustees

As explained more fully in the Trustees’ Responsibilities Statement, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view and for such internal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the Charityʼs ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the Charity or to cease operations, or have no realistic alternative but to do so.

Our responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditorʼs report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud are set out below.

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and noncompliance with laws and regulations, our procedures included the following:

Page 30

REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF AGE UK WESTMINSTER - continued

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Councilʼs website at: [www.frc.org.uk/auditorsresponsibilities]. This description forms part of our auditor’s report.

Use of our report

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charity’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charity and the charity’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Anthony Epton (Senior Statutory Auditor) for and on behalf of Goldwins Limited Statutory Auditor Chartered Accountants 75 Maygrove Road West Hampstead London NW6 2EG

31 July 2023

Page 31

CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES

(including summary income and expenditure account) for the Year Ended 30 September 2022

Notes
Income:
Donations and legacies
2
Charitable activities:
3
Advice for Life
Embrace our Community
Income from other trading activities
Investment Income
4
Total income
Expenditure:
Costs of raising funds
5
Charitable activities:
6
Advice for Life
Embrace our Community
Total expenditure
7
Net income / (expenditure) for the year
Transfers between funds
16
Net movement in funds
Reconciliation of funds:
Funds brought forward at 1 October 2021
Total funds carried forward at
30 September 2022		 Unrestricted
Restricted
Total
Total
Funds
Funds
2022
2021
£
£
£
£
28,906
11,620
40,526
34,997
25,000
154,959
179,959
151,906
38,627
338,252
376,879
376,817
131,359
-
131,359
70,988
65
-
65
157
223,957
504,831
728,788
634,865
109,387
-
109,387
92,432
27,647
196,537
224,184
157,128
40,750
297,136
337,886
324,631
177,784
493,673
671,457
574,191
46,173
11,158
57,331
60,674
73,985
(73,985)
-
-
120,158
(62,827)
57,331
60,674
264,364
183,321
447,685
447,685
384,522
120,494
505,016
447,685

All of the above results are derived from continuing activities. There were no other recognised gains or losses other than those stated above. Movements in funds are disclosed in Note 16 to the financial statements.

The attached notes form an integral part of these financial statements.

Page 32

AGE UK WESTMINSTER (REGISTERED NUMBER 2788761)

Balance Sheet

As at 30 September 2022

Notes
FIXED ASSETS
Tangible Assets
10, 11
Investments
12
Total Fixed Assets
CURRENT ASSETS
Debtors
13
Cash at bank and in hand
Sum of Current Assets
CURRENT LIABILITIES
Creditors: amounts falling due within one year
14
Net Curent Assets
Total net assets
FUNDS
Restricted Funds
16
Unrestricted Funds:
General Funds
Total unrestricted funds
Total Funds		 Group
2022
£
11,211
-
_
11,211
25,655
559,452
_
585,107
(91,302)
_
493,805

_
505,016
_
120,494
384,522
_
384,522
_
505,016
 Group
2021
£
11,366
-
_
11,366
25,459
489,419
_
514,878
(78,559)
_
436,319
_
447,685
_
183,321
264,364
_
264,364
_
447,685
 Charity
2022
£
3,515
15,000
_
18,515
32,727
514,706
_
547,433
(88,955)
_
458,478
_
476,993
_
120,494
356,499
_
356,499
_
476,993
 Charity
2021
£
388
15,000
_
15,388
35,047
481,789
_
516,836
(75,364)
_
441,472
_
456,860
_
183,321
273,539
_
273,539
_
456,860

The trustees have prepared group accounts in accordance with section 398 of the Companies Act 2006 and section 138 of the Charities Act 2011. These accounts are prepared in accordance with the special provisions of Part 15 of the Companies Act relating to small companies and constitute the annual accounts required by the Companies Act 2006 and are for circulation to members of the company.

The attached notes form an integral part of these financial statements.

The financial statements were approved and authorised for issue by the trustees on 31 July 2023 and signed on their behalf by:

…………………….. Fiona Healy Connelly, Chair

…………………….. Neil Carthy, Treasurer

Page 33

AGE UK WESTMINSTER (REGISTERED NUMBER 2788761)

Cash Flow Statement

As at 30 September 2022

OPERATING ACTIVITIES
Net Income
Adjustments:
Debtors
Creditors
Depreciation
Total Adjustments:
Net cash provided by operating activities
INVESTING ACTIVITIES
Investment in Fixed Assets
Investment in subsidiary company
Net cash provided by investing activities
FINANCING ACTIVITIES
Loan from Parent Charity
Net cash provided by financing activities
Net cash increase/(decrease) for period
Cash at beginning of period
Cash at end of period		 2022
2021
2022
2021
Group
Group
Charity
Charity
£
£
£
£
57,681
60,674
20,483
66,264
(196)
26,840
2,320
18,809
12,743
(43,167)
13,591
(36,032)
4,852
5,589
1,570
1,750
17,399
(10,738)
17,481
(15,473)
75,080
49,936
37,964
50,791
(5,047)
(2,445)
(5,047)
-
-
-
-
-
(5,047)
(2,445)
(5,047)
-
-
-
-
-
-
-
-
-
70,033
47,491
32,917
50,791
489,419
441,928
481,789
430,998
559,452
489,419
514,706
481,789

Page 34

AGE UK WESTMINSTER

NOTES TO THE FINANCIAL STATEMENTS for the Year Ended 30 September 2022

1 Accounting policies

(a) Basis of preparation

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102 - effective 1 January 2015) - (Charities SORP FRS 102) and the Companies Act 2006.

The charitable company meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy or note.

(b) Going concern

The trustees consider that there are no material uncertainties about the charitable company's ability to continue as a going concern. The trustees do not consider that there are any sources of estimation uncertainty at the reporting date that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next reporting period.

(c) Basis of Consolidation

These financial statements consolidate the results of the charity and its wholly owned subsidiary on a line-byline basis. Transactions and balances between the charity and its subsidiaries have been eliminated from from the consolidated financial statements. Balances between the companies are disclosed in the notes of the charity's balance sheet. A separate statement of financial activities, or income and expenditure account, for the charity itself is not presented because the charity has taken advantage of the exemptions afforded by section 408 of the Companies Act 2006

(d) Income

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the income have been met, it is probable that the income will be received and that the amount can be measured reliably.

Income from government and other grants, whether ‘capital’ grants or ‘revenue’ grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred. Income received in advance for the provision of specified service is deferred until the criteria for income recognition are met.

For legacies, entitlement is taken as the earlier of the date on which either: the charity is aware that probate has been granted, the estate has been finalised and notification has been made by the executor(s) to the charity that a distribution will be made, or when a distribution is received from the estate. Receipt of a legacy, in whole or in part, is only considered probable when the amount can be reliably measured and the charity has been notified of the executor’s intention to make a distribution. Where legacies have been notified to the charity, or the charity is aware of the granting of probate, and the criteria for income recognition have not been met, then the legacy is a treated as a contingent asset and disclosed if material.

(e) Donations of gifts, services and facilities

Donated professional services and donated facilities are recognised as income when the charity has control over the item or received the service, any conditions associated with the donation have been met, the receipt of economic benefit from the use by the charity of the item is probable and that economic benefit can be measured reliably. In accordance with the Charities SORP (FRS 102), volunteer time is not recognised so refer to the trustees’ annual report for more information about their contribution.

On receipt, donated gifts, professional services and donated facilities are recognised on the basis of the value of the gift to the charity which is the amount the charity would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the period of receipt.

(f) Interest receivable

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid or payable by the bank.

Page 35

AGE UK WESTMINSTER

NOTES TO THE FINANCIAL STATEMENTS - continued for the Year Ended 30 September 2022

(g) Fund accounting

Unrestricted funds are available to spend on activities that further any of the purposes of charity. Designated funds are unrestricted funds of the charity which the trustees have decided at their discretion to set aside to use for a specific purpose. Restricted funds are donations which the donor has specified are to be solely used for particular areas of the charity’s work or for specific projects being undertaken by the charity.

(h) Expenditure and irrecoverable VAT

Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required, and the amount of the obligation can be measured reliably. Expenditure is classified under the following activity headings:

Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred.

Support costs are those functions that assist the work of the charity but do not directly undertake charitable activities. Support costs include back-office costs, finance, personnel, payroll and governance costs which support the charity and its and activities. These costs have been allocated between cost of raising funds and expenditure on charitable activities. The bases on which support costs have been allocated are set out in note 6.

(j) Tangible fixed assets and depreciation

Items of equipment are capitalised where the purchase price exceeds £1,000. Depreciation is provided at rates calculated to write down the cost of each asset to its estimated residual value over its expected useful life. The depreciation schedules in use are as follows:

Leasehold improvements over the life of the lease Equipment & fittings over 1 – 3 years

Rental charges are charged on a straight-line basis over the term of the lease.

(l) Debtors

Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

(m) Creditors and provisions

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.

(n) Pensions

On 1 February 2016 we automatically enrolled all eligible employees into a Legal & General defined contribution pension scheme. Employees who are not eligible may enrol at their discretion.

Page 36

AGE UK WESTMINSTER

NOTES TO THE FINANCIAL STATEMENTS - continued for the Year Ended 30 September 2022

2 Income from donations and legacies

3
Donations
Legacies		 Unrestricted
Funds
Restricted
Funds
Total
2022
Total
2021
£
£
£
£
27,906
11,620
39,526
33,997
1,000
-
1,000
1,000
28,906
11,620
40,526
34,997

3 Income from Charitable Activities

Advice for Life:
CE Sell Charitable Trust
Citizens Advice Westminster
City Bridge Trust
City of Westminster:
Garfield Weston
Hyde Park Place Estate
London Income - Age UK
London Community Foundation
NEA
People's Postcode Trust
Westminster Amalgamated Char
Total For Advice for Life:
Embrace Our Community:
Age UK
Age UK London
CAF
Befriending Pilot
City of Westminster
Edward Harvest Trust
City of Westminster Char Trust
CNWL NHS Foundation Trust
FM Conway
French Huguenot Church of London
Hospital Saturday Fund, The
Garfield Weston		 Page 37
Unrestricted
Funds
Restricted
Funds
Total
2022
Total
2021
25,000
-
25,000
-
-
72,375
72,375
72,500
-
42,450
42,450
10,575
-
15,000
15,000
5,000
-
300
300
-
-
-
-
300
-
-
-
7,577
-
-
-
23,876
-
-
-
24,445
-
24,834
24,834
-
-
-
-
7,633
25,000
154,959
179,959
151,906
38,627
19,899
58,526
33,264
-
-
-
592
-
-
-
62,863
-
5,000
5,000
-
-
30,366
30,366
7,519
-
2,000
2,000
2,500
-
8,350
8,350
8,000
-
74,994
74,994
-
-
-
-
1,250
-
5,000
5,000
6,875
-
-
-
2,500
-
6,667
6,667
-

AGE UK WESTMINSTER

NOTES TO THE FINANCIAL STATEMENTS - continued for the Year Ended 30 September 2022

Good Things Foundation
Howard de Walden Estate
Hyde Park Place Estate
Illiquidx Christmas Donation
Julia & Hans Rausing Trust
King's College London
London Catalyst
London Community Foundation
Masonic Charitable Foundation
Mercer’s Company
National Lottery
Awards For All
One Westminster
Open Age CAC
Paddington Charities, The
Phoenix Group
Percy Bilton Charity
Portman Foundation, The
Redevco Foundation
RMG London
St Johns Hyde Park
Strand Parish Trust
Swire Charitable Trusts
Tesco Groundworks
UCL
Ulverscroft Foundation
Westminster Amalgamated Charities
Westminster Foundation
WCC COVID Business Grant
Total for Embrace Our Community:
Total for Charitable Activities		 -
3,060
3,060
-
-
20,000
20,000
12,667
-
5,000
5,000
-
-
1,000
1,000
-
-
8,400
8,400
67,148
-
-
-
5,000
-
2,500
2,500
-
-
10,000
10,000
-
-
-
14,583
14,583
-
-
9,740
9,740
47,711
-
1,000
1,000
4,679
-
42,000
42,000
-
-
6,240
6,240
-
-
1,000
1,000
2,000
-
-
-
1,000
-
4,697
4,697
-
-
-
-
5,000
-
18,933
18,933
19,747
-
-
-
1,000
-
-
-
2,548
-
5,000
5,000
1,000
-
-
-
42,028
-
1,000
1,000
-
-
-
-
500
-
2,000
2,000
-
-
25,211
25,211
16,211
-
3,612
3,612
3,929
-
-
-
19,286
38,627
337,252
375,879
376,817
63,627
492,211
555,838
528,723

4 Investment Income

The group’s investment income of £65 (2021: £157) arises from money held in interest bearing deposit accounts.

5 Cost of raising funds

5
Cost of raising funds
Trading company expenditure (note 21)
Fundraising costs		 2022
£
94,161
15,226
_
109,387
 Page 38
2021
£
76,491
15,941
_
92,432
_
_

AGE UK WESTMINSTER

NOTES TO THE FINANCIAL STATEMENTS - continued for the Year Ended 30 September 2022

6 Analysis of expenditure on charitable activities

Basis of
Expense Classification
Allocation
Staff costs
Direct
Grants to individuals
Direct
Activities and events
Direct
Volunteer Costs
Direct
Premises
Floorspace
Communication and computers
Staff time
General office and staff costs
Usage
Other support costs
Usage
Audit
Direct
Fundraising
Direct
Support Costs
Governance Costs
Total Expenditure (2022)
Total Expenditure (2021)		 Advice For
Embrace
the
Support
Gov
Total
Total
Living
Community
Costs
Costs
2022
2021
194,112
269,750
-
-
463,862
374,593
300
5,375
-
-
5,675
600
1,317
17,890
-
-
19,207
43,195
808
4,121
-
62
4,991
3,716
-
-
18,690
-
18,690
15,536
-
-
18,669
-
18,669
12,491
-
-
17,987
-
17,987
16,642
-
-
7,388
-
7,388
10,231
-
-
-
4,017
4,017
2,100
-
-
1,584
-
1,584
2,655
196,537
297,136
64,318
4,079562,070
481,759
25,607
38,711 (64,318)
-
-
-
2,040
2,039
-
(4,079)
-
-
224,184
337,886
-
-
562,070
-
157,128
324,631
-
-
-
481,759

7 Total expenditure

Cost of generating funds:
Fundraising and publicity
Trading company expenditure
Charitable expenditure
Governance costs
Total resources expended		 Other
Staff
Allocated
Costs Depreciation
Costs
£
£
£
15,226
-
-
48,390
3,282
42,489
459,842
1,570
96,579
-
-
4,079
_
_
_____
523,458
4,852
143,147


 Total
2022
£
15,226
94,161
557,991
4,079
_
671,457
 Total
2021
£
15,941
76,491
479,159
2,600
_
574,191

Of the total expenditure £177,784 (2021: £132,482) was unrestricted and £493,673 (2021: £441,709) was restricted.

Page 39

AGE UK WESTMINSTER

NOTES TO THE FINANCIAL STATEMENTS - continued for the Year Ended 30 September 2022

8
Net income for the year:
This is stated after charging:
Auditors' remuneration
Audit Fee
Depreciation on owned assets		 2022
£
4,000
4,852
 2021
£
4,000
5,589

The charity trustees were not paid or received any other benefits from employment with the Trust or its subsidiary in the year (2021: £nil). No trustees were reimbursed expenses during the year (2021: £nil). No charity trustee received payment for professional or other services supplied to the charity (2021: £nil).

9 Analysis of staff costs, trustee remuneration and expenses, and the cost of key management personnel

9
Analysis of staff costs, trustee remuneration and expenses, and
the cost of key management personnel
2022 2021
£ £
Wages and Salaries 451,583 350,330
Social security costs: employer’s national insurance 32,546 24,445
Employer’s contribution to defined contribution pension schemes 30,872 22,550
Other staff costs 8,457 24,368
_ _
523,458 421,693
_ _

There were no employees whose emoluments as defined for taxation purposes amounted to over £60,000 in the year.

The key management personnel of the charity are the trustees, the Chief Officer, Head of Services and the Business Development & Fundraising Manager. The charity trustees were not paid or received any other benefits from employment with the Trust or its subsidiary in the year (2021: £nil). No trustees were reimbursed expenses during the year (2021: £NIL). No charity trustee received payment for professional or other services supplied to the charity (2021: £nil). The total employee benefits including pension contributions of the 3 key management personnel in 2022 were £134,280 vs 1 key management personnel in 2021 (2021: £53,444).

Pension costs are allocated to activities in proportion to the related staffing costs incurred.

Cognisant of its responsibilities for charitable and public money Age UK Westminster pays only statutory redundancy pay but occasionally enhances settlements with pay in lieu of notice.

The average number of employees, calculated on a full-time equivalent basis, analysed by function was:

2022 2021
Number Number
Charitable activities 13.90 10.25
Cost of raising funds (charity shop) 1.80 1.80
Management and administration of the charity - -
_____ _____
Total 15.70 12.05
_____ _____

Page 40

AGE UK WESTMINSTER

NOTES TO THE FINANCIAL STATEMENTS - continued for the Year Ended 30 September 2022

10 Tangible fixed assets - Group

Cost
At 1 October 2021
Additions
Disposals
At 30 September 2022
Depreciation
At 1 October 2021
Charge for year
Disposals
At 30 September 2022
Net book value at 30 September 2022
At 30 September 2021

11 Tangible fixed assets – Charity
Cost
At 1 October 2021
Additions
Disposals
At 30 September 2022
Depreciation
At 1 October 2021
Charge for year
Disposals
At 30 September 2022
Net book value at 30 September 2022
At 30 September 2021

12 Investments
Charity:
Shares in subsidiary trading company at cost
Total		 Page 41
Leasehold
improvements
Furniture and
equipment
Total
£
£
£
28,584
12,280
40,864
-
4,697
4,697
-
-
-
28,584
16,977
45,561
17,714
11,784
29,498
3,174
1,678
4,852
-
-
-
20,888
13,462
34,350
7,696
3,515
11,211
10,870
496
11,366
======================================
Computer
Equipment
Office
Furniture
Total
£
£
£
8,287
1,637
9,924
4,697
-
4,697
-
-
-
12,984
1,637
14,621
7,899
1,637
9,536
1,570
-
1,570
-
-
-
9,469
1,637
11,106
3,515
-
3,515
388
-
388
====================================
2022
2021
£
£
15,000
15,000
_
_
15,000
15,000
_
_		 Page 41
Leasehold
improvements
Furniture and
equipment
Total
£
£
£
28,584
12,280
40,864
-
4,697
4,697
-
-
-
28,584
16,977
45,561
17,714
11,784
29,498
3,174
1,678
4,852
-
-
-
20,888
13,462
34,350
7,696
3,515
11,211
10,870
496
11,366
======================================
Computer
Equipment
Office
Furniture
Total
£
£
£
8,287
1,637
9,924
4,697
-
4,697
-
-
-
12,984
1,637
14,621
7,899
1,637
9,536
1,570
-
1,570
-
-
-
9,469
1,637
11,106
3,515
-
3,515
388
-
388
====================================
2022
2021
£
£
15,000
15,000
_
_
15,000
15,000
_
_
12,984
7,899
1,570
-
9,469
3,515
388
======================

AGE UK WESTMINSTER

NOTES TO THE FINANCIAL STATEMENTS - continued for the Year Ended 30 September 2022

13 Debtors

Trade debtors
Amount owed by subsidiary (Note 21)
Prepayments and other accrued income		 Group
2022
£
25,336
-
319
_
25,655
 Group
2021
£
25,459
-
-
_
25,459		 Charity
2022
£
25,334
7,074
319
_
32,727
 Charity
2021
£
25,459
9,588
-
_
35,047

14 Creditors: amounts falling due within one year

Trade creditors
Taxation and social security costs
Credit Cards
Accruals and deferred income		 Group
2022
£
13,018
9,247
795
68,242
_
91,302
 Group
2021
£
8,398
8,061
569
61,531
_

78,559		 Charity
2022
£
13,869
9,247
795
65,044
_
88,955
 Charity
2021
£
8,918
8,061
569
57,816
_
75,364

15 Financial commitments

At 30 September 2022 the group has annual commitments under non-cancellable leases as follows:

Lease payments due:
In less than one year
In one to five years
In more than five years
Total of commitments:		 2022
Land and
Buildings
£
38,280
153,120
-
191,400		 Page 42
2021
Land and
Buildings
£
38,280
76,560
-
114,840

AGE UK WESTMINSTER

NOTES TO THE FINANCIAL STATEMENTS - continued for the Year Ended 30 September 2022

16 Statement of funds 2022

General Reserve
Charity Total
Subsidiary
Total Unrestricted Funds
Restricted funds:
Westminster CC and
other Restricted Funds
Befriending
Digital Inclusion
CNWL
Information & Advice
Love Your Community
Visual Impairment
Total Restricted Funds
Total Funds		 At 1 Oct
At 30
Sep
2021
Income
Expenditure
Transfers
2022
£
£
£
£
£
273,539
92,598
(83,623)
73,985
356,499
273,539
92,598
(83,623)
73,985
356,499
(9,175)
131,359
(94,161)
-
28,023
264,364
223,957
(177,784)
73,985
384,522
20,928
183,571
(209,593)
10,000
4,906
40,431
85,059
(43,090)
(43,000)
39,400
1,366
46,612
(86,933)
38,955
-
-
74,494
(49,244)
13,000
38,250
9,101
87,375
(78,452)
(8,955)
9,069
37,510
27,720
(26,361)
(10,000)
28,869
73,985
-
-
(73,985)
-
183,321
504,831
(493,673)
(73,985)
120,494
447,685
728,788
(671,107)
-
505,016

The General Reserve represents the free funds of the charity which are not designated for particular purposes.

The restricted funds balance as at 30 September 2022 represents income provided from the sources listed above which was received during the year but not yet fully utilised.

Purposes of restricted funds:

Befriending Project – Provide face to face support to vulnerable older people who are experiencing social isolation. Digital Inclusion (formerly IT @Home) – help our clients make the most of the internet and electronic devices. Give & Receive - Offer inclusive volunteering opportunities to Westminster residents aged 60 plus. Information & Advice – Give advice in one-to-one sessions, mainly regarding benefits. Love Your Community – Outreach to residents of Marylebone and surrounding areas. Visual Impairment – Provide specific assistance to visually impaired older residents of Westminster. CNWL – Tackling social isolation through digital inclusion.

Page 43

AGE UK WESTMINSTER

NOTES TO THE FINANCIAL STATEMENTS - continued for the Year Ended 30 September 2022

Statement of funds 2021

General Reserve
Charity Total
Subsidiary
Total Unrestricted Funds
Restricted funds:
Westminster CC and
other Restricted Funds
Befriending
Digital Inclusion
Give & Receive
Information & Advice
Love Your Community
Visual Impairment
Total Restricted Funds
Total Funds		 At 1 Oct
At 30
Sep
2020
Income
Expenditure
Transfers
2021
£
£
£
£
£
199,921
129,521
(55,903)
-
273,539
199,921
129,521
(55,903)
-
273,539
(3,584)
70,988
(76,579)
-
(9,175)
196,337
200,509
(132,482)
-
264,364
25,599
232,383
(262,054)
25,000
20,928
53,277
8,032
(20,878)
-
40,431
597
42,769
(42,000)
-
1,366
-
7,375
(14,445)
7,070
-
163
103,953
(70,015)
(25,000)
9,101
37,053
39,843
(32,316)
(7,070)
37,510
73,985
-
-
-
73,985
190,674
434,355
(441,708)
-
183,321
387,011
634,864
(574,190)
-
447,685

17 Legal status of the charity

The charity is a company limited by guarantee and has no share capital. The members of the company are the trustees named in the Report of the Board of Trustees. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity.

18 Related party transactions

There were no related party transactions in the year to 30 September 2022 (2021: £nil). There are no donations from related parties which are outside the normal course of business and no restricted donations from related parties.

One of our trustees, Ian Adams, is a councillor and was previously Lord Mayor of Westminster City Council. Westminster City Council funds our Information & Advice project via the Westminster Advice Services Partnership, our Direct Payments project and various ad hoc projects via the Edward Harvist Trust. Westminster City Council is indirectly our landlord for our office for which we pay a market rent. Ian was appointed Lord Mayor of the City of Westminster for the 2017-18 year and he kindly chose us as one of his selected mayoral charities.

Page 44

AGE UK WESTMINSTER

NOTES TO THE FINANCIAL STATEMENTS - continued for the Year Ended 30 September 2022

19 Control

The charitable company is controlled by the trustees.

20 Analysis of group net assets between funds

Restricted
Designated
funds
funds
£
£
Fund balances at
30 September 2022
are represented by:
Tangible fixed assets
-
-
Current assets
120,494
-
Current liabilities
-
-
_
_____
Total net assets
120,494
-

 General
funds
£
11,211
464,613
(91,302)
_
384,522
 Total
£
11,211
585,107
(91,302)
_
505,016

Analysis of group net assets between funds 2021

Restricted
Designated
funds
funds
£
£
Fund balances at
30 September 2021
are represented by:
Tangible fixed assets
-
-
Current assets
183,322
-
Current liabilities
-
-
_
_____
Total net assets
183,322
-

 General
funds
£
11,366
331,556
(78,559)
_
264,363
 Total
£
11,366
514,878
(78,559)
_
447,685

Page 45

AGE UK WESTMINSTER

NOTES TO THE FINANCIAL STATEMENTS - continued for the Year Ended 30 September 2022

21 Subsidiary company

The charity owns the whole of the issued ordinary share capital of Age UK Enterprises (Westminster) Limited, a company registered in England. One of these shares is held in trust for the company by one of our trustees, Neil Carthy.

The subsidiary is used for non-primary purpose trading activities of which the principal activity is running charity shops. Any net profit is gifted to the charity. Corporate income is treated as donations. All activities have been consolidated on a line by line basis in the SOFA.

As of 30 September 2022 the subsidiary company owes in addition £7,074 (2021: £9,588) on the inter-company account.

A summary of the results of the subsidiary is shown below:

A summary of the results of the subsidiary is shown below:
Total Total
2022 2021
£ £
Turnover 131,359 70,988
Cost of Sales (1,628) (1,078)
_ __
Gross Profit 129,731 69,910
Administrative expenses (92,533) (75,413)
Loan interest paid to parent company - (88)
Donation to parent company - -
Net Profit / (Loss) 37,198 (5,591)
_____ _____

Page 46

AGE UK WESTMINSTER

NOTES TO THE FINANCIAL STATEMENTS - continued for the Year Ended 30 September 2022

Funders

We couldn't be there for older people in Westminster without the much-needed support we receive from the following funders:

Page 47

AGE UK WESTMINSTER

NOTES TO THE FINANCIAL STATEMENTS - continued for the Year Ended 30 September 2022

Organisations and corporates

These companies and organisations provided vital support to Age UK Westminster

Abbey Centre Age UK Kensington & Chelsea Adult Social Care Bain & Company Baringa Beechcroft Care Home Beethoven Centre BlueBay Asset Management Carers Network Church Street Library Davey's Court Department for Transport GIC Singapore Real Estate Green Doctors Halycon Days Howard de Walden Estate Lords Marston Holdings Marylebone Church Marylebone Library Mayfair Library McKinsey & Company, London Neighbourly Newton Europe NG Bailey North Paddington Food Bank NSL

Oaktree Capital Octavia One Westminster Social Prescribers Open Age Paddington Library Parkhouse Christmas Meals Penfold Place Pubmatic Ouod Richardson Publishing Group Southbank International School St. Mungo Association The Crown Estate The Salvation Army (Regent Hall) Time and Talents Virgin Media 02 Waitrose Wearisma Westminster Connects Westminster Foodbank Wetherby Senior School

Page 48