Hinckley Homeless Group
Annual Chair’s Report 2020-2021
Report by the Chair for Hinckley Homeless Group For 12 months from 1st April 2020 to 31st March 2021
Hinckley Homeless Group. A company limited by guarantee, registered number 2707595. Registered charity No.1016170
Registered Office: Lawrence House, Wood Street, Hinckley, Leicestershire LE10 1JQ
Telephone 01455 890688
Website www.hinckleyhomeless.com Contact info@hinckleyhomeless.com
Author (for this version): Diana Morgan Owner: Hinckley Homeless Group Document Reference: 2021 report Version: 1.1 Status: Final
Date: 29th July 2021
Hinckley Homeless Group
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" A good place to set you up in life. Gets you on your feet. You get back from Lawrence House what you put in"
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" Would recommend to anyone who needs housing and very supportive"
Introduction
Welcome to the Annual Report for Hinckley Homeless Group for the 12 Month period ending 31 March 2021. Hinckley Homeless Group is a limited company with charitable status with a Board of seven Trustees/Directors and a staff team of seven. Hinckley Homeless Group raises awareness of local homeless issues and specifically runs two projects: a supported hostel called Lawrence House which is owned by housing association Paragon Asra Housing, and a Move-on House which is owned by Hinckley Homeless Group.
Lawrence House provides friendly, safe, good quality accommodation for 12 homeless people aged between 16 and 25 years for up to 24 months. As well as providing accommodation, Lawrence House aims to enable individuals to develop essential life skills, overcome significant challenges in their lives, engage with education, training, and work, and grow in confidence so that they can make a successful transition to independent living. It is this support that helps young people turn their lives around and it is what is so special about Lawrence House.
The Hinckley Homeless Group Move-on House offers young people from Lawrence House the opportunity to experience increased independence whilst still receiving support from our Project Workers. Three young people aged between 17 and 26 years are able to share this comfortable little house, located in close proximity to Lawrence House.
This report outlines the delivery and development of our service to homeless young people this year.
Our Mission Statement
To provide accommodation and support for homeless individuals aged between 16 and 26 in the borough of Hinckley and Bosworth with a view to helping them resettle in independent accommodation and fulfil their potential.
Our Outcomes
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•During 2020/21 Lawrence House accommodated 32 young people, 19 Males and 13 Females. The total the previous year was 26.
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•The average occupancy was 93%. This meets our target occupancy of 93% but is down from 99% in 2019/20 and 96% in 2018/19. The pandemic had an unexpected and fluctuating effect on occupancy.
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" A welcoming place, if someone asked if they should apply I'd say go for it"
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•We received 41referrals in 2020/21, only slightly down from 44 in 2019/20. 22% of referrals came from Hinckley & Bosworth Borough Council, 37% were self-referrals, 22% came from Social Services and 22% from Probation. 42% had been sofa-surfing, 17% came from B&Bs, 5% were rough sleeping. 22 referrals were accepted. 37% of these were female, 63% male. 40% had some form of disability or special need.
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•Overall the profile of referrals was noticeably different this year, with self-referrals decreasing from 57% to 37% and Social services and Probation each increasing from 5% to 22%. Also the risk profile of individuals referred was higher than usual.
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•During 2020/21 the average stay at Lawrence House or at a combination of Lawrence House and the Move-on House was 8 months. This is an increase from 6.8 months at Lawrence House alone in 2019/20 and can probably be attributed to the beneficial effect of the Move-on House. The longest stay was 18 months.
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•17 residents moved on during the year. This includes two who moved into the Move-on House for a period before moving on. 76% (13) moved-on in a planned way including four who moved to rented property provided by Local Authority or to Housing Association flats, five who moved back to family and three who moved into a Mother&Baby hostel, before successfully moving into suitable rented accommodation when it became available.
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•The number of planned move-ons was reduced compared to 2019/20 when 86% moved-on in a planned way. We always aim for a planned move-on as this offers the best chance of ongoing success but each person is an individual and sometimes things do not go to plan. This year one individual was evicted, two individuals chose to move out unexpectedly, and one was moved as a result of a Police intervention.
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•91% of those who completed an exit interview felt confident their move-on would be successful. 91% said they felt motivated to maintain a positive way of life. This is a very encouraging outcome for these individuals.
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•The Move-on House was occupied for the first time in June 2020. Our first resident here stayed 5.4 months, having been at Lawrence House for 10.8 months. Our second resident here stayed 1.4 months having been at Lawrence house for 3.7 months. Both made successful moves onto individual rented property and both benefitted from using the Move-on House as a stepping-stone to full independence.
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•Lawrence House staff provide a structured move-on package of support for those moving onto independent accommodation. This involves visiting the
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young person in their new home to give practical support and advice, the degree of support tapering off over time. Ten young people took up this offer, five engaged with it for the full six-month support period, and one for a shorter period; they are all doing well and their tenancies are secure. Three are still ongoing at the end of the year and one stopped engaging after the first visit.
"Lawrence House is very good at helping residents overcome struggles"
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•Our outcomes based personal development plan allows each individual young person and their key-worker to capture improvements and focus on challenges. Ten different areas are scored: Budgeting and paying rent; Tenancy and accommodation; Meaningful occupation; Life skills; Physical health; Emotions and Mental health; Sexual health; Drugs and alcohol; Relationships with friends and family; Motivation and taking responsibility. Each area is scored from 1-10 at a monthly meeting between the young person and their key-worker.
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•Nine out of the eleven young people who completed more than one outcomes star showed an overall improvement in their outcomes score, improving in an average of 6 areas. Two people improved in all ten areas.
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•There were improvements in all areas. All nine young people improved their independent living skills. The other areas that improved the most were: budgeting; meaningful occupation; physical health; emotions and mental health; sexual health; and drugs and alcohol.
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•The areas that improved the least were Relationships with friends and family and Motivation and taking responsibility. This is different from last year but given the effect of the pandemic on relationships and on motivation this does not seem surprising. On the plus side, Drugs and alcohol showed an improvement on last year.
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•When they arrived at Lawrence House, 61% of the young people were not in employment, education or training (NEET), 8% were at college and 31% were working. We aim to improve their status during their time at Lawrence House. This may be by encouraging them to stay in, or resume education, by finding them training appropriate to their needs and ambitions or by helping them search for jobs, engage with external help, and persuading them to keep trying.
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•This year, however, the job situation for young people was very challenging. Those who were in education, training or work generally managed to maintain this but new jobs were difficult to find. Of the 13 who moved on in a planned way during the year, 6 (46%) were working when they left Lawrence House.
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•We are very pleased to have been able to continue offering professional counselling at Lawrence House for residents with mental health issues. When lockdown commenced the counsellor started to offer sessions by video-link, but the young people did not find this met their needs and as soon as it was allowed the counsellor returned on-site, using PPE and a screen. Ten residents have 4
Hinckley Homeless Group
taken up the offer of counselling, having a varying number of sessions each according to their need. The counsellor helped the young people with issues including: anxiety, bereavement, relationship stress, childhood abuse, self-harm, suicidal thoughts, and loss of motivation. One young person just had a short period of counselling to get them through a challenging and stressful period and said it really helped them cope. Another young person had three separate periods of counselling, returning whenever their mental health became unmanageable. Another successfully combined this counselling with the phone support offered by the NHS, finding it helpful that they could see our counsellor while waiting for the NHS CPN provision. The counselling was also invaluable for helping young people cope with the emotional impact of the pandemic.
“Counselling has helped me get through the loneliness of lockdown”.
Our Funding and Finances
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•The Annual Accounts show that the Group returned a small operating surplus in 2020/21 and continues to maintain reserves of nine months operating costs. All the details can be found in the financial report.
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•By the purchase of the Move-on house in January 2020 Hinckley Homeless Group secured a significant tangible fixed asset, and this increases the Trustees confidence in the future viability of the project.
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•Our funding comes from a mixture of fundraising, grants, Housing Benefit, and residents’ payments. This mixture of funding sources is vital for our sustainability, but due to the pandemic fundraising has inevitably been significantly less this year. So trustees have sought out new funders to apply to, and consequently the variety and type of grants has been different.
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•Our Friends however, individuals who give regularly by standing order, continued their support, and even increased their contribution from £6,149 to £7,530. We are so grateful to our Friends for maintaining this dependable income during this difficult time.
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•VirginMoney Giving, which is linked to our website, is proving to be a popular way to give and we have seen an encouraging increase in both one-off and regular donations through this platform. Thank you to everyone who supports us in this way.
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•Schools have also been innovative and caring in their support even though it has been such a difficult time for them, including some socially distanced fundraising and thoughtful Christmas presents. Huge thanks to John Cleveland 6th form at Hinckley Academy and St Peter’s Primary School in Market Bosworth.
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•Thank you to all the churches who remembered us despite not being able to meet in their normal way - All Saints Sheepy Magna, Cross Hills Baptist, Hinckley Great Meeting, Hinckley United Reformed, Our Lady&St Gregory Market Bosworth
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Sapcote Methodists, Stoke Golding Methodists, St Mary’s Hinckley, St Peter’s Market Bosworth, St Peter’s Witherley. Thank you to the organisers of Alternativity which was successfully held entirely online this year.
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•Special thanks also to local fundraisers Hinckley Tangent, 60 for Sarah, and Hinckley Lions.
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•Thank you to the Heart of England Co-op and Cadent for their valuable support. And to Inkymole for donating the proceeds from designing and making face-masks, and Bond Street Distillery for supplying Lawrence House with hand sanitiser.
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•As we are still unable to hold our Ball, we initiated the Hinckley Homeless Hike, a socially distanced way of raising money in your own time frame. Many thanks to all who took part.
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•And it was very welcome that the overall decrease in income from fundraising was mitigated by the substantial Gift-aid we received this year following on from an especially generous donation towards the Move-on House last year.
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•Leicestershire County Council kindly allowed us to extend our Shire Community Grant for counselling sessions. They also allowed us to delay the start of a grant to cover new Project Worker hours until after the first lockdown when we were able to interview and appoint a new employee.
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•The Lottery Community Fund grant for Project Worker hours, the Groundwork grant for cleaning supplies, and the Morrisons Foundation grant for the shower in the Move-on House were all a result of funders seeking to help charities that were continuing to provide services for vulnerable people during the pandemic.
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•We were pleased to be successful in securing funding both from the Leicestershire Police & Crime Commission and from the Leicestershire Police Home Office Winter Violence Prevention Fund.
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The Catherine Hickinbotham Trust helped us to furnish and equip the Move-on house and we have been able to re-carpet the hallways and stairs of Lawrence House thanks to a grant from the Hinckley&Bosworth Borough Council Initiative Fund and donations from The Helen Jean Cope Charity and Hinckley Past and Present group.
Health and Safety
Health & Safety is reviewed at each weekly staff meeting and each monthly Management Committee meeting and any issues are quickly dealt with. A Covid risk assessment was carried out and cross-infection controls to keep residents and staff safe have been put in place. The annual Lawrence House and Move-on House H&S assessments were carried out in September. The annual Fire Risk
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assessment for Lawrence House and the Move-on House were carried out in October. The Lawrence House fire alarm is tested weekly and serviced annually and a fire drill is carried out quarterly.
Safeguarding
Safeguarding is of paramount importance to us. All staff, volunteers and trustees are DBS checked. Safeguarding is reviewed at each weekly staff meeting and each monthly Management Committee meeting. Residents are informed how to raise safeguarding issues and staff receive training in Safeguarding annually. Three trustees have also undertaken Safeguarding training especially for trustees.
Challenges this year
At the beginning of this year, 2020/21, the first Covid-19 lockdown had just started, at the end we were still in a lockdown. Consequently and unsurprisingly the main challenge this year has been to keep updated on the changing rules and guidance, and ensure the continued functioning of Lawrence House, and the safety and wellbeing of our staff and our residents. This timeline indicates the challenges faced and the actions taken:
March 2020
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First lockdown announced 23rd March
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Lawrence House locks down as a household. All visitors barred. Residents encouraged to take their daily exercise allowance.
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Updated Business Continuity Plan
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Procedure for managing infectious diseases such as Covid-19 written and circulated to staff. Advice circulated to residents.
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Extra daily cleaning instigated.
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Hand sanitiser in all communal areas.
April 2020
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Covid risk analysis completed.
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Masks, goggles and gloves procured for staff in case of an infectious resident.
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Cleaning firm stopped working so staff and residents undertaking cleaning.
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Counsellor working via video-link.
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Trustee meetings being held via video-link.
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Project Worker rota adjusted and Cover workers increase their hours to ensure Lawrence House has a member of staff on site 24/7 to maintain safety and compliance.
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Manager and Admin Assistant adjusting shifts and doing some work from home to avoid being in the office simultaneously.
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- Local Police Officer came to give a talk to residents in the garden to help them understand about social distancing and abiding by the terms of lockdown.
May 2020
- Masks and Visors provided for staff to wear when with a resident.
June 2020
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Lockdown restrictions start to be relaxed.
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Guidance issued to staff on working practice as lockdown is eased, including compulsory use of PPE. Guidance issued to residents on how Lawrence House will operate following the easing of restrictions.
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Perspex counter screen purchased so that Counsellor can return on site.
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Free-standing Perspex screens purchased for staff to use in the offices.
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Masks available in front office for anyone needing one.
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Essential visitors only
July 2020
- Government issues Covid guidance for homelessness hostels, mainly what we were doing already but HHG Covid risk assessment updated accordingly.
August 2020
- Some restricted resident visiting allowed.
September 2020
- Additional guidance issued to staff on monitoring symptoms amongst residents and staff and how to respond.
November 2020
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Second lockdown
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Visitor ban reimposed with the exception of the counsellor.
December 2020
- Tier 4 restrictions locally
January - March 2021
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Third lockdown
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New legislation for hostels, masks to be worn in all communal areas.
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Local Police Officer returns to talk to residents about the new rules and why what they do matters.
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Staff encouraged to take up the offer of vaccination.
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Lateral Flow testing introduced for staff. 8
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One resident has tested positive for Covid, probably infected by a contact at their place of work. Their symptoms were mild and isolation was successful in preventing any transmission at Lawrence House. All staff have remained healthy.
The lockdowns had a curious effect on occupancy and disrupted the anticipated resident journey and the usual flow of Lawrence House occupancy. During the first lockdown it was not possible for anyone to move on. So when this was lifted 4 people immediately moved out, and 4 moved in, and occupancy remained high. But when the second lockdown was announced referrals fell drastically and during November, December and January occupancy was unusually low. Over the third lockdown occupancy increased gradually, reaching full occupancy again in March.
Developments this year
The first lockdown frustrated our efforts to get the Move-on House ready for occupation. The building work had been completed just before lockdown and the white goods delivered, and two trustees were able to work their way through the decorating over the first weeks of lockdown. But with supplies and deliveries affected by the pandemic there was some delay before it became possible to have the shower installed and furniture delivered, and to make the final preparations for residence.
We were finally able to move in our first resident in June. He loved it and we were delighted. Although the House was fully occupied in October and November, it has been affected by the unpredictable occupancy of Lawrence House this year and most of the time it has been under-occupied. We are now developing our vision for the House and look forward to seeing it fully occupied and reaching its potential.
During the ten months the House has been operational two young people have moved onto full independence. One said,
“All staff, part time and key workers, are legend. You have all been lovely.”
Our plans to have a new Project Worker in post when we opened the Move-on House were also thwarted by the difficulty of interviewing anyone during the lockdown. However, we were delighted to welcome Jordan Bennett in August. Jordan is a Hinckley resident, has recently graduated from De Montford University, and has supported young people in a school environment. She has a very positive attitude to helping young people achieve their potential and has quickly become a valued member of our team.
We said good-bye to Project Worker Steve Widdowson. Steve initially came to Lawrence House as a volunteer running a football team, he then became a cover worker and more recently a weekend Project Worker. He used to cook an excellent Christmas dinner at Lawrence House! We would like to thank Steve for all he has done for Lawrence House and wish him well.
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We are pleased to report that we now have an improved working relationship with the local Police as a result of the visit from the Police & Crime Commissioner, Lord Willy Bach, in March 2020. It was especially helpful that local Officers came to speak to residents during the lockdown.
And we are delighted to be able to announce that The Henry Smith Charity is granting us £80,700 over 3 years, 2021/22 - 2023/24, to pay one Project Worker’s salary and on-costs. This will be the second three-year period that The Henry Smith Charity has given us this generous grant, for which we are exceedingly grateful.
Our Feedback
We aim to provide an excellent service for our residents that provides individualised support to address specific, often complex, personal challenges and also enables them to successfully interact as a group and encourage each other. Feedback from residents is always welcome and helps us to keep improving our service. There are monthly residents meetings and exit-interviews and residents are informed how to complain. We have received no formal complaints this year.
“Friendly but professional, helped in any aspect they could”
At exit-interview residents gave an average score of 8.5 out of 10 for the amount of support Project Workers gave, with six residents rating this as 10 out of 10. Residents rated the quality of the support given as 8 out of 10, with five residents giving 10 out of 10.
There are quotes from this year’s exit interviews throughout this report, here are some more:
“Always there when needed. Always informed who was working”
“Amazing, always able to help no matter what time of day”
“I Just didn’t do a good job of listening to it”
“Linda’s budget cook really good and gets everyone together. Charlotte 10/10 for a key worker”
“It was helpful and relevant to what I was being supported with.”
"It's a good place to find yourself and sort your life out, but as long as you don't take the piss you'll be happy"
"If you are in a bad place and need somewhere to stay it is a good place to be"
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Footnote from the Chair
“Staff always make sure we are ok, they actually care”
Our greatest achievement this year was simply to keep being Lawrence House, caring about young homeless people, helping them to make positive progress in their lives.
A pandemic was not something we had ever expected to encounter and to keep Lawrence House functioning and keep residents and staff safe was of paramount importance to the Hinckley Homeless Group trustees. Initially it was an anxious scramble to get our heads around this new challenge and to keep up with ever changing Government announcements.
Then came the long, hot lockdown! Bored young people unable to go out and meet up with family or friends, some anxious about this unknown threat called Covid-19, needed to be entertained, encouraged and supported. And our staff did all this and more. With nowhere for young people to move onto, no jobs or training to apply for and those in work being furloughed, much of the normal activity at Lawrence House ceased. But the caring never ceased.
As lockdown restrictions eased it was a matter of working out what the so called ‘new normal’ looked like and adapting accordingly. Constantly adapting. Many services remained virtual and some, such as The Princes Trust, resumed but with restricted numbers. Jobs remained hard to find. And as property finally became available and many residents moved out, those moving in came with more issues than usual. And then came more lockdowns, in many ways harder for young people than the first one. It is not surprising that the residents said they were losing motivation and that their relationships with family and friends were suffering.
It is a great credit to all our staff that not only did Lawrence House keep going, and the Move-on House opened, but Outcomes were achieved. Young people did overcome challenges, make significant progress, hold down jobs, maintain their education and move-on successfully. Trustees cannot thank staff enough for their tenacity and flexibility in this strange and stressful year when every challenge became greater because of Covid. They kept on caring and that is fundamental to who we are.
And to all our supporters, thank you for remembering that youth homelessness remains a significant issue and for continuing to care. Your support has helped us to keep going too.
This year, Hinckley Homeless Group have shown ourselves to be an adaptable and resilient little charity, and I am proud of us, and of all that trustees, staff and residents have achieved.
Diana Morgan Chair of Trustees
Hinckley Homeless Group
Company Number". 2707595 Charity Number: 1016170 HINCKLEY HOMELESS GROUP DIREcfoRS' REPORT AND UNAUDITED Fif4ANCIAL STATEME]YTS FOR THE YEAR ENDED 31° MARCH 2021
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Page I HINCKLEY HOMELESS GROUP CHAIUTY REFERENCE AND ADMINISTIi4TIVE DETAILS cRITy NUMBER.. 1016170 COMPANY NUMBER.. 2707595 DlliECTORsrrRUSTEES: Mts D Morgan (Chairl Mrs S Hines Nfr S Morgan Mr D N Steer Mrs A Young Mr P Trickett Ms A Pendlebury CENThE NL4NAGER.. Mrs L Adarns COMPANY SECRETARY: Mrs L Adams REGISTERED OFFICE.. Lawrence House Wood Stre Hinckley Leicestetshire LEIO IJQ tNDEPENDEwf EXAMINER.. Steven R Mugglestone BA{Hons) FCA Michael Hativood & Co Greville House 10 Jury Street Warwick Warwickshire CV34 4EW BANKERS.. National Westminster Batjk pl¢ 13 The Bo]Dugh Hinckley Leicestershire LEIO INW
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Page 3 HINCKLEY HOMELESS GROiJP TRUSTEES Af4NUAL REPORT (Continued) When a young person is r¢ady to move into independent acCOOdati0n, they are offered a structured move-on package of support. LawTence Hous¢ sraff visit the young person in their new home to give practical support and adv5¢e. the degree of support tapering off over time. Hin¢kley Homeless Group a]so runs a Move-on PN)je¢t for young homeless individuals who have lived at Lawrence House and are ready for some independen¢e but still need ongoing support. The charity own5 this Mov¢-on house which is in close proximity to the Lawrence Hous¢ hostel. and has ihree single bedrooms plus communal areas. The purchase of this property in January 2020 enables the charity to increase its impact on local youth hom¢l¢ssness. REVIEW OF THK YEAR Lawrence House has remained open and fvnctioning throughout the Covid pand¢mi¢. complying with cross-infection rules and guidance to ensure the safery of residents and staff, and li has been a difficult and ynpredictable year. Each lockdown had an unexpect¢d and different effect on ihe movement of youn( people in and out of the hosiel. and overall the risk profile of referrdls w&$ higher rhan usual. There has. however, continued to be a high level of need. During the year Hinckley Homeless Group accommodated a tota] of 32 young people, 630/ts male and 370/0 female. 40Q/o had some form of disability or special need. The average stay w&$ 8 rnonihK and the longest stay was 18 months, for young people moving Out within this year. The av¢rage occupancy of Lawrence Hou5¢ W&5 930/0, meeting the target occupan¢y of 93/0 but being lower than last year, which was 99Q/o. Our Service r¢mains focused on young people who are homeless within the Borough of HinGkley and Bosworth. We received 41 referrals in 2020121,. 3P/o were self-referrals. the rnain refeing agencies were the Local CouDciI122%}, Social Services122Q/•l and Probation (12 /0). This is an increase in referrals from So¢ial Service5 and Probation compared to 2019120. 42Q/o had been sofa-surfing, 170/0 came from B&Bs, and 5Yo were rough sleeping. 17 residents moved on during the year. 760/0 moved-on in a planned way, including 18•/0 who moved directly io rented property, 2P/D who moved back to family and 180/0 who moved into a Mother&Baby hostel before 5uccessfiJlly moving into suitable rented accommodation, when it became available. The number of planned movewtsTLS w&% redll¢a cotnpared to 2019120 when 860h rnoved-on in a planned way. We alway5 aim for a planned move-on as this offer5 the best chance of ongoing success but each person is an individllal and sometimes things do rtot go to plan. This year one individua] was evicted, two individuals chose to move out unexpe¢tedly, and on¢ was moved &q a result of a Police intervention. 91Yo of those who ¢ompleted an exit intetview felt confident their move-on would be successfijl. 910 said they feli motivated to maintain a positive way of life. This is very encouraging outcome for thes¢ individuals. Comments made by residents at exit interviews in¢luded.. 'lawrence House is very good at helping resideThts overcome struggles" "A good place to set you up in life. G¢ts you on your feet. You gei back from LH what you put in" 'Would recoEnmend to anyone who needs housing OJLd very supportive" "Stsff always make sure w¢ are OK, they actuaily Care"
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Page 4 HINCKLEY HOMELESS GROUP TRUSTEES ATrINUAL REPORT (Continued) The ¢ompletion ofthe renovation and fumishing of the Move-on House was delayed by the Pandemic. The firsi young person moved-in in June 2020. During the period June 2020 - March 2021 four young people have lived in th¢ Moveryon House. ad it has provided a Useful st¢pping-stone to successful full independenc¢. This is a service that will develop over tim¢. The pandemic has eaused this year to be an especially challenging one for fundraising, and extra ¢xpens¢s have been incurred for PPE, screens and extra cleaning materials. Howev¢r various grants have been successfully secured io tnitigate against both these faciors and the tothl income in the financial year has exceeded the expenditure. This was helped by ihe regular giTring by the Friends group as well as fundraising and gift-aid. The Trustees ¢ontinue to be extremely grateful to the local commwiity for their ongoing support. RESERVES POLICY The Board of Trustees have review¢d the charity's need for resetves in line with guidance i55ued by the Charity Commission. The policy is to aim foT reserves at a level consistent with six months of operating expense5 and at current levels this is approximately £122,000. The Board of Trustees recogni5e that this may not always be possible. As a rninirnum, reserve5 should stand ai no lower than two months operatiog ¢osts, ¢urrent]y approximately £40,500. This is io ensure that Should the charity b¢com¢ insolvent or cease to tsperate, it would be able to m¢¢t its outstanding commitments. The actual level of unrestricted reserves held &s at 3 151 March 2021 is £195,181. Thi5 allows the Tnjstees to remain confidet)t that the project remains a going concem whilst still continuing to apply for short- and longer-t¢mi funding from a variety of sources. By ihe purehase of the Mov¢-on house in January 2020 the Charity secured a significant tangible fL¥¢d asset. and this increases the TnJst¢es confidence in the future viability of the projcct. As there remains a need for setvices targeted on young p¢ople, general uncertainty around government spending plans and welfar¢ refoTtn. and an unpredictability around the availability of suitable grdnt funding at any given tim¢, th¢ Board of Tru5tets considers this level of reserve5 to be re&sonabl¢. RISK POLICY TheTrustees have consideredthe risksto which thecompany is exposedand this risk analysisafid mitigating actions fomis part tsf their Strdtegic Business Plan. This is a live docum¢nt ihat is reviewed and updated quarterly. Internal risks ar¢ minimised by iInplementing procedures for authorisirtg transactions and tt) ensure consistent quality of delivery for all operational aspects of the charity. The Tru5t¢es have a structu for ensuring these procedures are reviewed regularly. GOING CONCERN With the current l¢v¢l of unreskncted reserves and su¢¢ess of grantapplications and fvndraising, the Trustees have rea50nabl¢ ¢xpe¢tation that the charity has adequate resouKes to continue in operational existence for the foreseeable fijture. Forthis reason, the going ¢oncem basis has been adopted in pr¢paring these financial Statements.
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Page 7 HIT4CKLEY HOMELESS GROUP STATELVIENT OF FINANCIAL ACTIVITIES (llleoTporating the Iocome and Expendlture Account) For the year ended 31" March 2021 Note Unrestrieted Restricted Totsl INCOME ChaTitabl¢ a¢tiviti¢s Donations and grdnts Investment income Other inctsme Coronaviru5 Job Retention Scheme grants 171,991 60,582 29 236 1,431 171.991 91.835 29 236 1.431 31,253 TOTAL INCOME 234,269 3 1,253 265,522 EXPEf4DITiYRE Charitable activities 208,641 30,253 238,894 Other costs 4.360 4.360 TOTAL EXPENDITURE 213.001 30.253 243,254 NET INCOME / (TXPENDITURE) for the year before trÈnsfers 21.268 1,000 22,268 Transfers between fijnds Net movement in fund$ for the year 21,268 1,000 22,268 Fund ba]an¢es brought fotiyoxd 173,913 152,707 326.620 FUND BALANCES at 31° March 2021 10 195,181 153,707 348,888 The notes on pages 10 to 17 ft)rni an integral part of the a¢¢ounis.
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Page 8 HINCKLEY HOMELESS GROUP COMPARATtVE STATEIVIENT OF FINANCIAL ACTIvrriES (Incorporating the IDcome and Expenditure AeeouDt) For the year ended 31" Marcb 2020 Note Uorestrleted Restricted Totsl INCOME Charitable actiV2ties Donations and grants Invesknent income Other in¢ome 166.169 48,277 190 274 166,169 135,635 190 274 87,358 TOTAL INCOME 214.910 87.358 302,268 EXPENDrruRE chIlable activities 197.733 32,070 229.803 Other costs 2.631 2,631 TOTAL EXPENDuRE 200,364 32.070 232,434 NET INCOME / (EXPET4DITURE) for the yur before trdnsfers 14.546 55,288 69.834 Transfers betw¢ett fvnds {64.142) 64,142 Net movemertt in fuDds for the year (49.5961 119.430 69,834 Fund balanc¢s brought forward 223,509 33,277 256.786 FiJP4D BALANCES at 31" March 2020 10 173,913 152,707 326,620 The not¢5 on pages 10 to 17 forn) an integral part of the account5.
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HINCKLEY HOMELESS GROUP Page 11 NOTES TO THE FINANCIAL STATEMENTS (Continued) For tbe year ended 31" Mareh 2021 ACCOUNTINC POLICIES (Continued) (d) Expenditure (CODL) of the administrative officer and project manager. nol grant fjjnded, haye been ajlocated to administrative exp¢nse5 and sypport costs accordingly. {e) Expenditure eategories Expenditure that is not directly athbutable is allocated to on¢ of three fvnctional categories that reflect the ¢haritable activities of ihe company based on the OUTnber and usage of the rooms at Lawren¢e House. Provision of A¢¢omrnodatioti and Support.. The direct ¢ost of provision of accornmodation and supptsrt to the residents. Supp)rt Costs.. These include services in support of the vari(Trus teams. Management and Adrninistration.. Costs of the administrative support nctIOn of the charity. (fj Fixed Assets Items of equipment costing over £200 are ¢apitalised and are ststed at cost (or d¢erned cost) or VUatIon less tUmUlated depreciation and ac¢urnulated tmpairm¢nt losses. Cost include5 sts directly attributable to making ihe Set Capable of operating as intended. As it is the ¢harity's policy to maintain the property in good condition, tko depre¢iation is provided And the property is valued at its valuation on a¢quisition which is considered to be a fair value. Depre¢iation is provided on all other tangible fixed ossew at r&tes calculated to write off the cosL less estimated residual va]ue, of each asset on a systemati¢ basis over its expected useful life as follows.. Fixtures, Fittings & Equipment 25Yo Strydight line {g} D¢btors and Creditors receivable / payable within one year Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded attran5a¢tion price. Any losses arising from impairnent are recognis¢d in expendiiure. (h} Funds General rtd$ comprise the a¢¢umulated surplus or deficit on the income and expenditure a¢¢ount. They available for use at th¢ discretion of the Directors in fvrtheran¢e of the general objectives of the cornpany. Designated funds comprise unr¢stricted fi]nds that have been set aside by th¢ Directors for particular purpos¢s as set out in note 10 to the financial statements. Restricted funds are funds subject to specific restricted wnditions imposed by donors. The pulposes and use of restricted fi(ts are set out in note I I to the financi statements. Pensions The charity operate5 a defined contribution plan for the benefit of its ¢mployee5. Contributions are expensed as they b¢¢ome payable.
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HTNCKLEY HOMELESS GROUP Page 13 NOTES TO THE FINANCLAL STATEMENTS (Continued) For the year ellded 31" March 2021 CHARrrABLE ACTIVITIES EXPEf4DITURE Unrestricted A¢eornrnodation Support Management Move-on & Support Costs & Adrnin Property Restricted 2021 2020 Staff costs Is¢e note 5) Counselling Project costs Miscellaneous Client expenses Ball wsts Rent & rates Heat & light Telephone Insurance Repairs & renewa]s Security Depreciation Cleaning Training Prini. postage & StsiiOTLery Computer costs Subscriptions Sundry expenses Staff travel Bank charges Lega] & professional fee5 103,356 2,040 8,091 6,423 24.512 20 1.230 142,382 2.060 1,230 1,432 129,483 2,520 826 1,021 5.093 47,402 6,574 1.490 2,470 10,120 1.714 682 8,196 468 922 541 432 2,159 421 374 6,895 1,272 160 46.620 5,678 964 2,475 6,082 160 659 7,522 255 781 772 387 1,824 40 531 1,651 628 336 1,620 4,405 48,271 7.016 1,421 4,404 14.988 180 1,163 8,962 287 879 869 435 2,262 45 608 710 121 309 760 20 82 940 32 98 97 48 228 3.741 172 250 500 210 66 181.418 8.091 10,099 9,033 30,253 238,894 229.803 OTHER COSTS 2021 2020 Independent Examiner Filing fees Truste¢lStaff meeting Costs Legal & profession fees 1,980 48 707 1,625 1,980 48 603 4,360 2,631
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Pige 15 HINCKLEY HOMELESS GROUP NOTES TO THE FINANCIAL STATEMENTS {CODtinued) For the year ended 315¢ March 2021 DEBTORS: AMOUNTS FALLtNG DUE WITHif4 ONE YEAR 2021 2020 D¢btOTS Prepayments Grants receivable Other debtors 13,309 5.047 3,413 9.464 5,004 5,000 500 21,769 19,968 CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR Creditors A¢crued expenses 329 2.380 2,313 2,709 2.313 10. MOVEMEf4T or4 FUNDS Balanc¢ a¢ 31.03.20 Inc(bme in year Expenditurt in yeAT Balgnce at 31.03.21 Trdnsfers RESTRICTED FUNDS Move-on Propetry Resettlement Programme Education & Training Skills for Independent Living project LCC Shire Communiry Grant GroundwoTk Grant HBBC Initiative Fund Leicestershire Police Grants Lottery Communiry Fund Hi¢kinbotham Trusi Gnnt Morrisons Foundation Grant Let¢¢stehjr¢ County Coun¢il 145,000 2,929 4.390 368 145,000 1,968 4.121 368 (9611 (2691 20 1,500 500 1,901 11,607 9,492 1,000 1,840 3,413 31,253 120) {500} (1,901) 111,607) (9,4921 1250) {1,8401 3,413 (30,2531 1,500 750 152,707 153,707 UNRESTRICTED FUNDS General fund Designaied funds.. IT Equipment Reserve Building Repairs & Renewals Reserve - Move-on Property Fund 143,913 234,269 (213.001} 165,181 10,000 10.000 10,000 10.000 173,913 234,269 1213,0011 195,181 326,620 265,522 1243,2541 348,888
Company Number". 2707595 Charity Number: 1016170 HINCKLEY HOMELESS GROUP DIREcfoRS' REPORT AND UNAUDITED Fif4ANCIAL STATEME]YTS FOR THE YEAR ENDED 31° MARCH 2021
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Page I HINCKLEY HOMELESS GROUP CHAIUTY REFERENCE AND ADMINISTIi4TIVE DETAILS cRITy NUMBER.. 1016170 COMPANY NUMBER.. 2707595 DlliECTORsrrRUSTEES: Mts D Morgan (Chairl Mrs S Hines Nfr S Morgan Mr D N Steer Mrs A Young Mr P Trickett Ms A Pendlebury CENThE NL4NAGER.. Mrs L Adarns COMPANY SECRETARY: Mrs L Adams REGISTERED OFFICE.. Lawrence House Wood Stre Hinckley Leicestetshire LEIO IJQ tNDEPENDEwf EXAMINER.. Steven R Mugglestone BA{Hons) FCA Michael Hativood & Co Greville House 10 Jury Street Warwick Warwickshire CV34 4EW BANKERS.. National Westminster Batjk pl¢ 13 The Bo]Dugh Hinckley Leicestershire LEIO INW
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Page 3 HINCKLEY HOMELESS GROiJP TRUSTEES Af4NUAL REPORT (Continued) When a young person is r¢ady to move into independent acCOOdati0n, they are offered a structured move-on package of support. LawTence Hous¢ sraff visit the young person in their new home to give practical support and adv5¢e. the degree of support tapering off over time. Hin¢kley Homeless Group a]so runs a Move-on PN)je¢t for young homeless individuals who have lived at Lawrence House and are ready for some independen¢e but still need ongoing support. The charity own5 this Mov¢-on house which is in close proximity to the Lawrence Hous¢ hostel. and has ihree single bedrooms plus communal areas. The purchase of this property in January 2020 enables the charity to increase its impact on local youth hom¢l¢ssness. REVIEW OF THK YEAR Lawrence House has remained open and fvnctioning throughout the Covid pand¢mi¢. complying with cross-infection rules and guidance to ensure the safery of residents and staff, and li has been a difficult and ynpredictable year. Each lockdown had an unexpect¢d and different effect on ihe movement of youn( people in and out of the hosiel. and overall the risk profile of referrdls w&$ higher rhan usual. There has. however, continued to be a high level of need. During the year Hinckley Homeless Group accommodated a tota] of 32 young people, 630/ts male and 370/0 female. 40Q/o had some form of disability or special need. The average stay w&$ 8 rnonihK and the longest stay was 18 months, for young people moving Out within this year. The av¢rage occupancy of Lawrence Hou5¢ W&5 930/0, meeting the target occupan¢y of 93/0 but being lower than last year, which was 99Q/o. Our Service r¢mains focused on young people who are homeless within the Borough of HinGkley and Bosworth. We received 41 referrals in 2020121,. 3P/o were self-referrals. the rnain refeing agencies were the Local CouDciI122%}, Social Services122Q/•l and Probation (12 /0). This is an increase in referrals from So¢ial Service5 and Probation compared to 2019120. 42Q/o had been sofa-surfing, 170/0 came from B&Bs, and 5Yo were rough sleeping. 17 residents moved on during the year. 760/0 moved-on in a planned way, including 18•/0 who moved directly io rented property, 2P/D who moved back to family and 180/0 who moved into a Mother&Baby hostel before 5uccessfiJlly moving into suitable rented accommodation, when it became available. The number of planned movewtsTLS w&% redll¢a cotnpared to 2019120 when 860h rnoved-on in a planned way. We alway5 aim for a planned move-on as this offer5 the best chance of ongoing success but each person is an individllal and sometimes things do rtot go to plan. This year one individua] was evicted, two individuals chose to move out unexpe¢tedly, and on¢ was moved &q a result of a Police intervention. 91Yo of those who ¢ompleted an exit intetview felt confident their move-on would be successfijl. 910 said they feli motivated to maintain a positive way of life. This is very encouraging outcome for thes¢ individuals. Comments made by residents at exit interviews in¢luded.. 'lawrence House is very good at helping resideThts overcome struggles" "A good place to set you up in life. G¢ts you on your feet. You gei back from LH what you put in" 'Would recoEnmend to anyone who needs housing OJLd very supportive" "Stsff always make sure w¢ are OK, they actuaily Care"
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Page 4 HINCKLEY HOMELESS GROUP TRUSTEES ATrINUAL REPORT (Continued) The ¢ompletion ofthe renovation and fumishing of the Move-on House was delayed by the Pandemic. The firsi young person moved-in in June 2020. During the period June 2020 - March 2021 four young people have lived in th¢ Moveryon House. ad it has provided a Useful st¢pping-stone to successful full independenc¢. This is a service that will develop over tim¢. The pandemic has eaused this year to be an especially challenging one for fundraising, and extra ¢xpens¢s have been incurred for PPE, screens and extra cleaning materials. Howev¢r various grants have been successfully secured io tnitigate against both these faciors and the tothl income in the financial year has exceeded the expenditure. This was helped by ihe regular giTring by the Friends group as well as fundraising and gift-aid. The Trustees ¢ontinue to be extremely grateful to the local commwiity for their ongoing support. RESERVES POLICY The Board of Trustees have review¢d the charity's need for resetves in line with guidance i55ued by the Charity Commission. The policy is to aim foT reserves at a level consistent with six months of operating expense5 and at current levels this is approximately £122,000. The Board of Trustees recogni5e that this may not always be possible. As a rninirnum, reserve5 should stand ai no lower than two months operatiog ¢osts, ¢urrent]y approximately £40,500. This is io ensure that Should the charity b¢com¢ insolvent or cease to tsperate, it would be able to m¢¢t its outstanding commitments. The actual level of unrestricted reserves held &s at 3 151 March 2021 is £195,181. Thi5 allows the Tnjstees to remain confidet)t that the project remains a going concem whilst still continuing to apply for short- and longer-t¢mi funding from a variety of sources. By ihe purehase of the Mov¢-on house in January 2020 the Charity secured a significant tangible fL¥¢d asset. and this increases the TnJst¢es confidence in the future viability of the projcct. As there remains a need for setvices targeted on young p¢ople, general uncertainty around government spending plans and welfar¢ refoTtn. and an unpredictability around the availability of suitable grdnt funding at any given tim¢, th¢ Board of Tru5tets considers this level of reserve5 to be re&sonabl¢. RISK POLICY TheTrustees have consideredthe risksto which thecompany is exposedand this risk analysisafid mitigating actions fomis part tsf their Strdtegic Business Plan. This is a live docum¢nt ihat is reviewed and updated quarterly. Internal risks ar¢ minimised by iInplementing procedures for authorisirtg transactions and tt) ensure consistent quality of delivery for all operational aspects of the charity. The Tru5t¢es have a structu for ensuring these procedures are reviewed regularly. GOING CONCERN With the current l¢v¢l of unreskncted reserves and su¢¢ess of grantapplications and fvndraising, the Trustees have rea50nabl¢ ¢xpe¢tation that the charity has adequate resouKes to continue in operational existence for the foreseeable fijture. Forthis reason, the going ¢oncem basis has been adopted in pr¢paring these financial Statements.
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Page 7 HIT4CKLEY HOMELESS GROUP STATELVIENT OF FINANCIAL ACTIVITIES (llleoTporating the Iocome and Expendlture Account) For the year ended 31" March 2021 Note Unrestrieted Restricted Totsl INCOME ChaTitabl¢ a¢tiviti¢s Donations and grdnts Investment income Other inctsme Coronaviru5 Job Retention Scheme grants 171,991 60,582 29 236 1,431 171.991 91.835 29 236 1.431 31,253 TOTAL INCOME 234,269 3 1,253 265,522 EXPEf4DITiYRE Charitable activities 208,641 30,253 238,894 Other costs 4.360 4.360 TOTAL EXPENDITURE 213.001 30.253 243,254 NET INCOME / (TXPENDITURE) for the year before trÈnsfers 21.268 1,000 22,268 Transfers between fijnds Net movement in fund$ for the year 21,268 1,000 22,268 Fund ba]an¢es brought fotiyoxd 173,913 152,707 326.620 FUND BALANCES at 31° March 2021 10 195,181 153,707 348,888 The notes on pages 10 to 17 ft)rni an integral part of the a¢¢ounis.
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Page 8 HINCKLEY HOMELESS GROUP COMPARATtVE STATEIVIENT OF FINANCIAL ACTIvrriES (Incorporating the IDcome and Expenditure AeeouDt) For the year ended 31" Marcb 2020 Note Uorestrleted Restricted Totsl INCOME Charitable actiV2ties Donations and grants Invesknent income Other in¢ome 166.169 48,277 190 274 166,169 135,635 190 274 87,358 TOTAL INCOME 214.910 87.358 302,268 EXPENDrruRE chIlable activities 197.733 32,070 229.803 Other costs 2.631 2,631 TOTAL EXPENDuRE 200,364 32.070 232,434 NET INCOME / (EXPET4DITURE) for the yur before trdnsfers 14.546 55,288 69.834 Transfers betw¢ett fvnds {64.142) 64,142 Net movemertt in fuDds for the year (49.5961 119.430 69,834 Fund balanc¢s brought forward 223,509 33,277 256.786 FiJP4D BALANCES at 31" March 2020 10 173,913 152,707 326,620 The not¢5 on pages 10 to 17 forn) an integral part of the account5.
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HINCKLEY HOMELESS GROUP Page 11 NOTES TO THE FINANCIAL STATEMENTS (Continued) For tbe year ended 31" Mareh 2021 ACCOUNTINC POLICIES (Continued) (d) Expenditure (CODL) of the administrative officer and project manager. nol grant fjjnded, haye been ajlocated to administrative exp¢nse5 and sypport costs accordingly. {e) Expenditure eategories Expenditure that is not directly athbutable is allocated to on¢ of three fvnctional categories that reflect the ¢haritable activities of ihe company based on the OUTnber and usage of the rooms at Lawren¢e House. Provision of A¢¢omrnodatioti and Support.. The direct ¢ost of provision of accornmodation and supptsrt to the residents. Supp)rt Costs.. These include services in support of the vari(Trus teams. Management and Adrninistration.. Costs of the administrative support nctIOn of the charity. (fj Fixed Assets Items of equipment costing over £200 are ¢apitalised and are ststed at cost (or d¢erned cost) or VUatIon less tUmUlated depreciation and ac¢urnulated tmpairm¢nt losses. Cost include5 sts directly attributable to making ihe Set Capable of operating as intended. As it is the ¢harity's policy to maintain the property in good condition, tko depre¢iation is provided And the property is valued at its valuation on a¢quisition which is considered to be a fair value. Depre¢iation is provided on all other tangible fixed ossew at r&tes calculated to write off the cosL less estimated residual va]ue, of each asset on a systemati¢ basis over its expected useful life as follows.. Fixtures, Fittings & Equipment 25Yo Strydight line {g} D¢btors and Creditors receivable / payable within one year Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded attran5a¢tion price. Any losses arising from impairnent are recognis¢d in expendiiure. (h} Funds General rtd$ comprise the a¢¢umulated surplus or deficit on the income and expenditure a¢¢ount. They available for use at th¢ discretion of the Directors in fvrtheran¢e of the general objectives of the cornpany. Designated funds comprise unr¢stricted fi]nds that have been set aside by th¢ Directors for particular purpos¢s as set out in note 10 to the financial statements. Restricted funds are funds subject to specific restricted wnditions imposed by donors. The pulposes and use of restricted fi(ts are set out in note I I to the financi statements. Pensions The charity operate5 a defined contribution plan for the benefit of its ¢mployee5. Contributions are expensed as they b¢¢ome payable.
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HTNCKLEY HOMELESS GROUP Page 13 NOTES TO THE FINANCLAL STATEMENTS (Continued) For the year ellded 31" March 2021 CHARrrABLE ACTIVITIES EXPEf4DITURE Unrestricted A¢eornrnodation Support Management Move-on & Support Costs & Adrnin Property Restricted 2021 2020 Staff costs Is¢e note 5) Counselling Project costs Miscellaneous Client expenses Ball wsts Rent & rates Heat & light Telephone Insurance Repairs & renewa]s Security Depreciation Cleaning Training Prini. postage & StsiiOTLery Computer costs Subscriptions Sundry expenses Staff travel Bank charges Lega] & professional fee5 103,356 2,040 8,091 6,423 24.512 20 1.230 142,382 2.060 1,230 1,432 129,483 2,520 826 1,021 5.093 47,402 6,574 1.490 2,470 10,120 1.714 682 8,196 468 922 541 432 2,159 421 374 6,895 1,272 160 46.620 5,678 964 2,475 6,082 160 659 7,522 255 781 772 387 1,824 40 531 1,651 628 336 1,620 4,405 48,271 7.016 1,421 4,404 14.988 180 1,163 8,962 287 879 869 435 2,262 45 608 710 121 309 760 20 82 940 32 98 97 48 228 3.741 172 250 500 210 66 181.418 8.091 10,099 9,033 30,253 238,894 229.803 OTHER COSTS 2021 2020 Independent Examiner Filing fees Truste¢lStaff meeting Costs Legal & profession fees 1,980 48 707 1,625 1,980 48 603 4,360 2,631
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Pige 15 HINCKLEY HOMELESS GROUP NOTES TO THE FINANCIAL STATEMENTS {CODtinued) For the year ended 315¢ March 2021 DEBTORS: AMOUNTS FALLtNG DUE WITHif4 ONE YEAR 2021 2020 D¢btOTS Prepayments Grants receivable Other debtors 13,309 5.047 3,413 9.464 5,004 5,000 500 21,769 19,968 CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR Creditors A¢crued expenses 329 2.380 2,313 2,709 2.313 10. MOVEMEf4T or4 FUNDS Balanc¢ a¢ 31.03.20 Inc(bme in year Expenditurt in yeAT Balgnce at 31.03.21 Trdnsfers RESTRICTED FUNDS Move-on Propetry Resettlement Programme Education & Training Skills for Independent Living project LCC Shire Communiry Grant GroundwoTk Grant HBBC Initiative Fund Leicestershire Police Grants Lottery Communiry Fund Hi¢kinbotham Trusi Gnnt Morrisons Foundation Grant Let¢¢stehjr¢ County Coun¢il 145,000 2,929 4.390 368 145,000 1,968 4.121 368 (9611 (2691 20 1,500 500 1,901 11,607 9,492 1,000 1,840 3,413 31,253 120) {500} (1,901) 111,607) (9,4921 1250) {1,8401 3,413 (30,2531 1,500 750 152,707 153,707 UNRESTRICTED FUNDS General fund Designaied funds.. IT Equipment Reserve Building Repairs & Renewals Reserve - Move-on Property Fund 143,913 234,269 (213.001} 165,181 10,000 10.000 10,000 10.000 173,913 234,269 1213,0011 195,181 326,620 265,522 1243,2541 348,888