CALL PLUS
CHARITY REGISTERED NO. 10160S3
COMPANY NO. 2709543
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31ST MARCH 2022

## **CALL PLUS CHARITY REGISTERED NO. 1016053 COMPANY NO. 2709543 DIRECTORS' AND TRUSTEES' REPORT FOR THE YEAR ENDED 31ST MARCH 2022** 

_The 2021‐22 Business year started with the country still under restrictions to prevent the spread of Covid‐19 and saw a gradual, considered and cautious return to more normal operations. The innovative, technology led and socially distanced services were retained for the most vulnerable clients and towards the end of the year, some clients were able to benefit from the reduction in restrictions._ 

_Steps agreed by the Board of Trustees to diversify funding sources allowed the net funding of the charity to increase from £317,853 to £335,513 although the longer term situation on NHS funding and the associated processes remains unclear. This remains the largest proportion of the charity’s funding and rose in line with the general trend from £227,428 to £232,036._ 

_Funding from the Big Lottery, Action Together (Tameside) and related sources amounted to some £71,358 which is a helpful contribution to the running costs of the charity. A key objective is to increase the_ 

_proportion of funding coming from these sources and these early successes show the benefit of the actions taken to diversify funding. Grants of this type are often tied to specific actions and locations which puts an additional burden on management and suggests that pressures on staffing may accompany further successes in this initiative._ 

_Donations, gifts and related income showed a significant upturn, from £6,101 to £14,215 as we returned to more normal operations and society began to open up._ 

_Staffing costs have increased from £212,189 to £264,897. This includes some of the costs of additional staff recruited during the year. This reflects both the growth of the Counselling service and steps taken to_ 

_increase the diversity of the workforce and increase engagement of with minority communities in our active areas._ 

_The funds available to the charity remain healthy at £222,284 compared with £207,305 at the end of the 2020 ‐2021 year. The policy on reserves which was agreed by the Board of Trustees and endorsed by the last AGM should have led to a reduction in this amount. Actions taken to improve, extend and diversify the services offered and the associated client base have increased costs but so far seem to have been more than offset by increased income. As reported elsewhere, active steps are in place to extend operations to new areas of Greater Manchester and to reach out to under‐represented communities. The success and growth of the Counselling Service is also likely to require greater funding as an increasing number of clients require and benefit from actions to improve their mental health and wellbeing as we emerge from the pandemic. Overall, the charity is sufficiently well funded to continue and grow its services for the coming years. The major concern is the lack of certainty of the basis and extent of support from our major funders in the NHS. Changes in this area are out of our control and the structure and mechanisms for commissioning remain unclear at this stage. The Board of Trustees are confident that ongoing discussions will be reasonably favourable and that contingency plans and funding are in place to allow appropriate modifications to our funding strategy if necessary._ 

_J A Yates_ 

_Chair – Board of Trustees_ 

> Page 1 



**CALL PLUS CHARITY REGISTERED NO. 1016053 COMPANY NO. 2709543 DIRECTORS' AND TRUSTEES' REPORT FOR THE YEAR ENDED 31ST MARCH 2022** 

## **REFERENCE AND ADMINISTRATIVE INFORMATION** 

Company registration number is 2709543. 

The Charity is registered with the Charity Commissioners. Its registration number is 1016053. The working name of the Charity is BEING THERE formerly CALL PLUS. 

The registered office of the Charity is 2-4 Primrose Avenue, Urmston, Manchester, M41 0TY. The Company Secretary is Ms K Mercer. 

## **BOARD OF DIRECTORS** 

The Directors of the Company who are also Trustees of the Charity and who held office during the year ended 31[st] March 2022 are as follows: 

Mr N G S Day Dr M Desai Mr P Eagle Mr A Hanfi Mr V Hassan Mrs H Henry Mr A H Miah (Appointed 10[th] March 2022) Mr J A Yates 

## **SENIOR MANAGEMENT TEAM** 

Ms K Mercer – Chief Executive Mrs Rosalyn Cooper - Finance Manager 

## **INDEPENDENT EXAMINER** 

The Charity’s independent examiner is Mr James Wheelan FCCA of James Wheelan Accountancy Limited, Chartered Certified Accountants, Minshull House, 67 Wellington Road North, SK4 2LP 

## **BANKERS** 

The Charity's bankers are currently CAF Bank Ltd at 25 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4JQ 

## **SOLICITORS** 

The Charity’s solicitors are Chafes Hague Lambert at 2-4 Primrose Avenue, Urmston, Manchester M41 0TY. 

> Page 2 



## **CALL PLUS CHARITY REGISTERED NO. 1016053 COMPANY NO. 2709543 DIRECTORS' AND TRUSTEES' REPORT FOR THE YEAR ENDED 31ST MARCH 2022** 

## **(CONTINUED)** 

## **STRUCTURE, GOVERNANCE AND MANAGEMENT** 

## Governing Document 

The Charity is constituted as a company limited by guarantee and is therefore governed by a memorandum and articles of association. 

## Recruitment and Appointment of Directors and Trustees 

The directors of the Charity are also trustees of the Charity and under the Charity’s articles are known as members of the Board of Directors. They are appointed in accordance with company law and the Charity’s articles of association. 

The articles require one third of the directors to retire each year. A retiring director is eligible for re-election. Additional directors may be co-opted during the year but must stand for election at the Annual General Meeting. 

## Trustee Induction and Training 

Trustees normally attend a Board of Directors meeting prior to joining the Charity to meet their fellow trustees and are inducted by a longstanding trustee. They are briefed on their legal obligations under charity and company law and the content of the Memorandum and Articles of Association. Visits to the Charity’s branches to meet staff and volunteers are encouraged. Any new Trustee will undergo a formal training programme. 

## Risk Management 

The trustees have assessed the major risks to which the Charity is exposed, in particular those related to the operations and finances of the Charity, and are satisfied that systems are in place to mitigate our exposure to the major risks. The major income source is from a number of different Greater Manchester Clinical Commissioning Groups. 

## Organisational Structure 

The Charity is governed by its Board of Directors. The Board of Directors is responsible for formulating the strategy and policies for the Charity including the approval of budgets and the exercising of financial controls through regular financial reporting. 

The Charity is run on a day-to-day basis by the Senior Management Team. 

> Page 3 



**CALL PLUS CHARITY REGISTERED NO. 1016053 COMPANY NO. 2709543 DIRECTORS' AND TRUSTEES' REPORT FOR THE YEAR ENDED 31ST MARCH 2022** 

**(CONTINUED)** 

## **OBJECTIVES AND ACTIVITIES** 

The Charity is established to promote the relief and support of any person affected, directly or indirectly, by cancer in any form or any other life-limiting illness by: 

(1) Providing social, emotional and practical support; 

(2) Offering counselling and home support services; 

(3) Providing facilities for the exchange of experience, views and Information amongst those so affected, their relatives and friends and other relevant, interested persons and organisations; 

(4) Providing any other support which may from time to time become appropriate or necessary. 

In deciding what activities the charity should undertake the trustees have paid due regard to the Charity Commission’s guidance on public benefit. 

The Charity operates from branches in Manchester (North/South/Central Manchester), Trafford, Salford and Tameside and through the telephone Listening Line on 0845 123 23 29. 

The Charity also offers a counselling service to appropriate clients throughout the branches. This service is based at the Manchester branch office. 

The Charity strives to expand its services, both geographically and in terms of content. It is also taking active steps to engage with a broader range of local communities. 

The aim of the Charity is to achieve a high level of professionalism. Funding continues to be sought to support the central infrastructure to accelerate that process. 

## **ACHIEVEMENTS AND PERFORMANCE** 

2021/22 

We continued to record and collect data for our statistics, taking account of all relevant Data Protection and related regulations. In accordance with contractual arrangements we collect data on the 9 protected characteristics under the Equalities Act which allows us to monitor who we need to try harder to reach and make appropriate modifications to our approach to improve our performance in this regard. Our statistics on all groups relevant to our service continue to improve. 

The Charity relies upon its volunteers to provide its support.  125 (38 new) active volunteers gave their support during the year, delivering 5165 sessions. 

Our clients continue to match the national demographic for those with life limiting illnesses - 69% of clients are aged 70 and above. Clients with cancer, heart and respiratory disease, strokes and diabetes continue to receive the bulk of support. Almost two thirds of clients were female and one third male. 38% identify as disabled as well as having a life limiting illness. 

Referrals continue to come from a range of partners including social prescribing teams, the NHS, social services the VCSE sector and self-referrals. 

The health and social welfare sector in which the Charity operates remains a challenging one with commissioning changes in Greater Manchester. Covid-19 recovery has been our main focus in 21/22. 

> Page 4 



## **CALL PLUS CHARITY REGISTERED NO. 1016053 COMPANY NO. 2709543 DIRECTORS' AND TRUSTEES' REPORT FOR THE YEAR ENDED 31ST MARCH 2022 (CONTINUED)** 

Assistance from the Charity’s comprehensive range of services included: 

- one to one emotional support, either in person or on the telephone 

- person centred counselling 

- respite sitting for carers 

- social support (individual or group) 

- transport for medical appointments 

- working directly with our partners health social care and voluntary sectors 

- providing bereavement support 

- provision of non-medical information or "signposting" to other organisations 

The Charity's dedicated telephone Listening Line is open Monday to Friday during office hours. The Charity updated its website completely and social media presence continues to build. 

The Charity continues to provide first class support for all our staff and volunteers, key people in service delivery. Support activity included new volunteer training, development training and volunteer support meetings, in addition to ongoing one to one support for our clients which is particularly valued following on from of Covid-19 restrictions. 

Some particular achievements since April 6th 2021 were: 

- We received grant funding from The Big Lottery Fund to promote diversity in our volunteer and client base as well as support our Counselling Service ‘Being Heard’. 

- We were approached to launch the counselling service in Bolton by joining counselling hub 1Point which will be commissioned from April 2022. 

- We increased the visibility of our service for people from black and minority ethnic communities with new posts of Diversity and Inclusion Link Worker and Volunteer Recruitment Co-ordinator (Diversity). 

> Page 5 



## **CALL PLUS CHARITY REGISTERED NO. 1016053 COMPANY NO. 2709543 DIRECTORS' AND TRUSTEES' REPORT FOR THE YEAR ENDED 31ST MARCH 2022** 

**(CONTINUED)** 

## **FINANCIAL REVIEW** 

The attached financial statements show the current state of the finances, which the Management Committee considers to be acceptable. Total incoming resources were £335,513 (2021 - £317,853) and the net income for the year was £14,979 (2021- £59,767). Unrestricted funds amounted to £219,892 (2021 - £207,021) of which fixed assets represented £3,293. Restricted funds amounted to £2,392 (2021 - £284). 

## Principal Funding Sources 

The Charity continued to work closely with the Greater Manchester Combined Authority, Central, North & South Manchester, Salford and Trafford localities as part of the new NHS commissioning body in Greater Manchester and acquired the bulk of its funding through a one year contract made with these bodies. 

An award from the Big Lottery fund was secured the funding for the Tameside Branch. 

Remaining funds stemmed from donations and fund raising. 

The diversification and expansion of funding sources is a major active objective for the Charity. 

## Investment Policy 

The Charity has a policy of re–investing surplus funds in the Charity in order to support service developments and improvement in line with user feedback and identified gaps in the overall provision of support services for cancer and life limiting conditions. In particular, investment will be focused on expanding services in line with observed need, actions to reach under represented groups and communities, continuing to diversify the work force and the development of staff to build capability to respond to future changes and demands.  Available funds are held at CAF Bank or in term Bonds and short-term deposits. 

## Reserves Policy 

In light of the main risks to the Charity the Management Committee has decided that the Charity should keep unrestricted funds equivalent to three months of normal operation, subject to a minimum of £60,000 This is to be reviewed on an annual basis. 

## **PLANS FOR THE FUTURE** 

Our aims for 2022/23 UPDATE 

- Increasing diversity of funding sources to ensure sustainability 

- Seek to establish effective working partnerships with like-minded parties in pursuit of the equality objectives 

- Continue and negotiate new contracts with Greater Manchester NHS commissioners 

- Explore new areas of service development. 

- Build internal capability and capacity with particular reference to succession planning. 

> Page 6 



The Charity continues to deliver the objectives listed in its memorandum of association. 

## **CALL PLUS** 

## **CHARITY REGISTERED NO. 1016053 COMPANY NO. 2709543 DIRECTORS' AND TRUSTEES' REPORT FOR THE YEAR ENDED 31ST MARCH 2022 (CONTINUED)** 

## **STATEMENT OF TRUSTEES' RESPONSIBILITIES** 

The Trustees (who are also directors of Call Plus for the purposes of company law) are responsible for preparing the Trustees’ Report and the financial statements in accordance with applicable law and regulations. 

Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the trustees are required to: 

- select suitable accounting policies and apply them consistently; 

- observe the methods and principles in the Charities SORP; 

- make judgements and estimates that are reasonable and prudent; 

- state whether applicable UK Accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements; 

- prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business. 

The trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

This report has been prepared in accordance with the special provisions in Part 15 of the Companies Act 2006 applicable to companies subject to the small companies’ regime. 

By order of the Management Committee 


J Yates Director and Trustee 

Date: 28/10/2022 

> Page 7 



**INDEPENDENT EXAMINER’S REPORT TO THE TRUSTEES OF** 

## **CALL PLUS** 

## **CHARITY REGISTERED NO. 1016053** 

## **COMPANY NO. 2709543** 

I report to the charity trustees on my examination of the accounts of the company for the year ended 31 March 2022 which are set out on pages 10 to 17. 

## **Responsibilities and basis of report** 

As the charity’s trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 (the 2006 Act). 

Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity’s accounts as carried out under section 145 of the Charities Act 2011 (the 2011 Act). In carrying out my examination, I have followed the Directions given by the Charity Commission under section 145(5) (b) of the 2011 Act. 

## **Independent examiners' statement** 

Since the Company’s gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that I am qualified to undertake the examination because I am member of the Association of Chartered Certified Accountants (ACCA), which is one of the listed bodies. 

I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe: 

- (1) accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act; or 

- (2) the accounts do not accord with those records; or 

- (3) the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a “true and fair view” which is not a matter considered as part of an independent examination; or 

- (4) the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)). 

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. 


James Wheelan FCCA James Wheelan Accountancy Limited Chartered Certified Accountants Minshull House 67 Wellington Road North Stockport SK4 2LP 

Date: 01/11/2022 

> Page 8 



## **CALL PLUS** 

## **CHARITY REGISTERED NO. 1016053 COMPANY NO. 2709543** 

## **STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31ST MARCH 2022** 

|||**Restricted**|**Unrestricted**|**Total**|**Total**|
|---|---|---|---|---|---|
|||**Funds**|**Funds**|**2022**|**2021**|
||**Notes**|**£**|**£**|**£**|**£**|
|**Income and endowments from**||||||
|Donations and legacies|2|71,358|31,784|103,142|89,831|
|Charitable activities|3||232,036|232,036|227,428|
|Investments|4|-|335|335|594|
|||----------|----------|----------|----------|
|**Total**<br>||71,358|264,155|335,513|317,853|
|||----------|----------|----------|----------|
|**Expenditure on**||||||
|Fund Raising|5|680|1,360|2,040|8,880|
|Charitable activities|6|68,570|249,924|318,494|249,206|
|||---------|----------|----------|----------|
|**Total**||69,250|251,284|320,534|258,086|
|||----------|----------|----------|----------|
|**Net income/(expenditure) for the year**||2,108|12,871|14,979|59,767|
|Funds brought forward at 1 April 2021||284|207,021|207,305|147,538|
|||----------|----------|----------|----------|
|Funds carried forward at 31 March 2022||2,392|219,892|222,284|207,305|
|||======|======|======|======|



All amounts relate to continuing operations 

The Company has no recognised gains or losses other than as disclosed in the Statement of Financial Activities. 

The notes on pages 11 to 17 form part of these accounts. 

> Page 9 



|||**CALL PLUS**|||||
|---|---|---|---|---|---|---|
||**CHARITY REGISTERED NO.**||**1016053**||||
||**COMPANY NO. 2709543**||||||
||**BALANCE SHEET AS AT 31ST MARCH 2022**||||||
||||**2022**|||**2021**|
||**Notes**|<br>**£**||**£**|**£**|**£**|
|**FIXED ASSETS**|||||||
|Tangible Assets|9|||3,293||2,036|
|**CURRENT ASSET**|||||||
|Debtors|10|3,264|||2,138||
|Investments|11|125,707|||125,380||
|Cash at Bank and in hand|12|121,485|||85,387||
|||----------|||----------||
|||250,456|||212,905||
|||----------|||----------||
|**LIABILITIES**|||||||
|Creditors: Amounts falling|||||||
|due within one year|13|31,465|||7,636||
|||---------|||--------||
|**NET CURRENT ASSETS**||||218,991||205,269|
|||||----------||----------|
|**TOTAL ASSETS LESS CURRENT LIABILITIES**||||222,284||207,305|
|||||======||======|
|**THE FUNDS OF THE CHARITY**|||||||
|Restricted Funds|14|||2,392||284|
|Unrestricted Funds|14|||219,892||207,021|
|||||----------||----------|
|||||222,284||207,305|
|||||======||======|



The directors are satisfied that the company is entitled to exemption from the requirement to obtain an audit under section 477 of the Companies Act 2006. 

The members have not required the company to obtain an audit in accordance with section 476 of the Companies Act 2006. 

The directors acknowledge their responsibilities for complying with the requirements of the Companies Act 2006 with respect to accounting records and the preparation of accounts. 

These accounts have been prepared in accordance with the provisions applicable to small companies subject to the small companies regime and in accordance with FRS102 SORP. 

Approved by the Management Committee and signed on its behalf on 28/10/2022 


.................................................. J Yates   Director and Trustee 


.................................................. P Eagle       Director and Trustee 

The notes on pages 11 to 17 form part of these accounts 

> Page 10 



**CALL PLUS CHARITY REGISTERED NO. 1016053 COMPANY NO. 2709543 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2022** 

## **1. ACCOUNTING POLICIES** 

## **Basis of accounting** 

These financial statements have been prepared under the historical cost convention with items recognised at cost or transaction value unless otherwise stated in the relevant notes to these financial statements. These financial statements have been prepared in accordance with the Statement of Recommended Practice: Accounting and Reporting by Charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued on 16 July 2014; with the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland  (FRS 102); with the Charities Act 2011 and with the Companies Act 2006. 

The charity meets the definition of a public benefit entity as defined by FRS 102. 

## **Fund accounting** 

Unrestricted funds are funds which are available for use at the discretion of the trustees in furtherance of the general objectives of the Charity and which have not been designated for other purposes. 

Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the Charity for particular purposes. The cost of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes to the financial statements. 

## **Income** 

Income is included in the Statement of Financial Affairs (SOFA) when the charity is legally entitled to the income, it is more than likely that the trustees will receive the funds and the amount can be measured with reasonable reliability. 

Gift aid is included in income when there is a valid declaration from the donor. Any Gift Aid amount recovered on a donation is considered to be part of that gift and is treated as an addition to the same fund as the initial donation unless the donor has specified otherwise. 

Grants and donations are only included in the SoFA when the general income recognition criteria are met. 

Legacies are included in the SOFA when receipt is probable, that is, when there has been grant of probate, the executors have established that there are sufficient assets in the estate and any conditions attached to the legacy are either within the control of the charity or have been met. 

Income from interest, royalties and dividends is included in the accounts when receipt is probable and the amount receivable can be measured reliably. 

There has been no offsetting of assets and liabilities, or income and expenses, unless required or permitted by the FRS 102 SORP or FRS 102. 

## **Expenditure** 

Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. 

All expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to the category. The irrecoverable element of VAT is included with the item of expense to which it relates. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with use of the resources. 

Fundraising costs are those incurred raising income for the charity through events. 

Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them. 

> Page 11 



## **CALL PLUS CHARITY REGISTERED NO. 1016053 COMPANY NO. 2709543** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2022** 

## **1. ACCOUNTING POLICIES (cont)** 

The charity made no redundancy payments during the reporting period. 

No material item of deferred income has been included in the accounts. 

The charity has creditors which are measured at settlement amounts less any trade discounts 

A liability is measured on recognition at its historical cost and then subsequently measured at the best estimate of the amount required to settle the obligation at the reporting date 

The charity accounts for basic financial instruments on initial recognition as per paragraph 10.7 FRS102 SORP. Subsequent measurement is as per paragraphs 11.17 to 11.19, FRS102 SORP. 

## **Valuation, Capitalisation and depreciation of Tangible Fixed Assets** 

The charity capitalises relevant items that exceed £500 in cost. Tangible Fixed Assets are capitalised at cost and are depreciated over their estimated useful economic lives as follows: 

Office Furniture & Equipment 

25% reducing balance 

## **Debtors** 

Debtors are measured initially at the settlement amount due. Subsequently, they are measured at the cash or other consideration expected to be received. 

## **Investments** 

Investments are short term deposits held in UK banks, they are valued at initially at cost  and subsequently at fair value (their market value) at the year end. 

## **Cash at Bank and in hand** 

This relates to current accounts held with UK banks and petty cash. 

## **Taxation** 

The organisation is exempt from income tax by reason of its charitable status. 

## **Pension** 

The Charity contributes to a defined contribution scheme. 

> Page 12 



## **CALL PLUS** 

## **CHARITY REGISTERED NO. 1016053 COMPANY NO. 2709543** 

## **NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2022 (CONTINUED)** 

|||**Restricted**|**Unrestricted**|**2022**|**2021**|
|---|---|---|---|---|---|
|||**£**|**£**|**£**|**£**|
|**2.**|**DONATIONS AND LEGACIES**|||||
||Donations and gifts|-|14,215|14,215|6,101|
||Gift Aid<br>|-|3,125|3,125|3,643|
||General grants provided by government/other|||||
||charities|71,358|14,444|85,802|80,087|
|||---------|---------|--------|-------|
|||71,358|31,784|103,142|89,831|
|||=====|=====|=====|=====|
|**3.**|**CHARITABLE ACTIVITIES**|||||
||_Contracts for services:_|||**2022**|**2021**|
|||||**£**|**£**|
||NHS Salford CCG<br>|||56,995|55,678|
||NHS Trafford CCG|||56,997|55,774|
||NHS North Manchester|||59,022|57,988|
||NHS South Manchester|||59,022|57,988|
|||||----------|----------|
|||||232,036|227,428|
|||||======|======|
|**4.**|**INCOME FROM INVESTMENTS**|||||
|||||**2022**|**2021**|
|||||**£**|**£**|
||Interest income|||335|594|
|||||--------|--------|
|||||335|594|
|||||=====|=====|
|**5.**|**FUND RAISING**|||||
|||**Restricted**|**Unrestricted**|**2022**|**2021**|
|||**£**|**£**|**£**|**£**|
||Costs of goods sold and other costs|680|1,360|2,040|8,880|
|||-------|---------|--------|--------|
|||680|1,360|2,040|8,880|
|||=====|======|=====|=====|
|**6.**|**CHARITABLE ACTIVITIES**|||||
|||**Restricted**|**Unrestricted**|**2022**|**2021**|
|||**£**|**£**|**£**|**£**|
||Counselling, support and information:|||||
||Staff Costs: Counselling, support and information          52,151||194,839|246,990|194,647|
||Admin support|-|17,907|17,907|17,542|
||Travelling & Volunteer Expenses|1,469|5,460|6,929|3,330|
||Telephone|739|3,133|3,872|3,672|
||Drop in Costs, Care Packs, Refreshments and Trips            392||2,522|2,914|3,391|
||Depreciation|-|1,097|1,097|508|
||Publicity and website|184|328|512|297|
||Professional Fees and independent examination|2,769|7,112|9,881|10,214|
||Others|10,866|17,526|28,392|15,605|
|||----------|----------|----------|---------|
|||68,570|249,924|318,494|249,206|
|||======|======|======|======|



> Page 13 



## **CALL PLUS CHARITY REGISTERED NO. 1016053 COMPANY NO. 2709543 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2022** 

**(CONTINUED)** 

## **7. Fees for examination of the accounts** 

## **8.** 

||**2022**|**2021  **|
|---|---|---|
||**£**|**£**|
|Independent examiner’s fees|550|500|
||----------|----------|
||550|500|
||======|======|
|**Staff costs:**|||
||**2022**|**2021 **|
||**£**|**£**|
|Wages & Salaries|238,834|191,109|
|Social Security Costs|15,884|12,394|
|Pension Costs|10,179|8,686|
||----------|----------|
||264.897|212,189|
||======|======|



No employees earned £60,000 per annum or more. 

The total employment benefits including employer pension contributions of the key management personnel were £35,085. 

The average number of employees analysed by function was 

## Services 

12 10 

## _Defined contribution pension scheme_ 

The amount recognised in the SOFA as an expense was £10,179 (2021: £8.686), the costs are allocated to restricted funds only when those costs are permitted to be under the terms of the restriction. Costs are allocated on the basis of time spent working on restricted projects. 

## TRUSTEES' REMUNERATION AND EXPENSES 

The Trustees received no remuneration or expenses during the year (2021 – nil). 

> Page 14 



## **CALL PLUS CHARITY REGISTERED NO. 1016053 COMPANY NO. 2709543 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2022 (CONTINUED)** 

## **9. TANGIBLE ASSETS** 

|**9.**|**(CONTINUED)**<br>**TANGIBLE ASSETS**|||
|---|---|---|---|
|||**Office Furniture**||
|||**& Equipment**||
|||**£**||
||COST|||
||At 1st April 2021<br>|9,241||
||Additions in Year<br>|2,354||
|||--------||
||At 31st March 2022<br>|11,595||
|||=====||
||DEPRECIATION|||
||At 1st April 2021<br>|7,205||
||Charge for the year<br>|1,097||
|||--------||
||At 31st March 2022<br>|8,302||
|||=====||
||NET BOOK VALUE|||
||At 31st March 2022<br>|3,293||
|||====||
||At 31st March 2021<br>|2,036||
|||====||
|**10.**|**DEBTORS**|||
|||**2022**|**2021**|
|||**£**|**£**|
||Other Debtors<br>|1,126|1,124|
||Prepayments and accrued income<br>|2,138|1,014|
|||-------|------|
|||3,264|2,138|
|||====|====|
|**11.**|**FIXED ASSET INVESTMENTS**|||
|||**Cash & Cash**||
|||**equivalents**||
|||**£**||
||Carrying (fair) value at 1 April 2021|125,380||
||Additions to investments during period<br>|327||
||Disposals at carrying value<br>|-||
|||----------||
||Carrying (fair) value at 31 March 2022<br>|125,707||
|||======||
||All fixed asset investments are held at fair value.|||
|**12.**|**CASH AT BANK AND IN HAND**|||
|||**2022**|**2021**|
|||**£**|**£**|
||Short term deposits<br>|50,031|51,535|
||Cash at bank and in hand<br>|71,454|33,852|
|||--------|--------|
|||121,485|85,387|
|||=====|=====|



> Page 15 



## **CALL PLUS CHARITY REGISTERED NO. 1016053 COMPANY NO. 2709543 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2022 (CONTINUED)** 

|**13.**<br>**CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR**<br>Social Security & Other Taxes<br> <br>Accruals and deferred income<br> <br>Other Creditors<br> <br>**14.**<br>**ANALYSIS OF FUNDS**<br>**Balance**<br>**at**<br>**01/04/21**<br>**Income**<br>**Restricted funds**<br>**£**<br>**£**<br>Restricted Funds – Big Lottery                                284           68,773<br>Restricted Funds – Tameside PPE                              -              2,090<br>Restricted Funds – Action Together                           -                 495<br>--------<br>--------<br>284            71,358<br>**Unrestricted funds**<br>=====<br>=====<br>Unrestricted funds                                             207,021          264,155<br>--------<br>--------<br> **Total funds**207,305         335,513<br>=====<br>=====<br>**ANALYSIS OF FUNDS – PRIOR YEAR**|**2022**<br>**2021**<br>**£**<br>**£**<br>5,499              4,319<br>24,324              2,045<br>1,642             1,272<br>--------<br>--------<br>31,465              7,636<br>=====<br>=====<br>**Balance**<br>**at**<br>**Expenditure**<br>**Transfer**<br>**31/03/22**<br>**£**<br>**£**<br>**£**<br>(68,773)               -                     284<br>-                -                  2,090<br>(     477)                -                      18<br>--------<br>--------<br>--------<br>(69,250)              -                   2,392<br>=====<br>=====<br>=====<br>(251,284)              -               219,892<br>--------<br>--------<br>--------<br>(320,534)              -               222,284<br>=====<br>=====<br>=====|**2022**<br>**2021**<br>**£**<br>**£**<br>5,499              4,319<br>24,324              2,045<br>1,642             1,272<br>--------<br>--------<br>31,465              7,636<br>=====<br>=====<br>**Balance**<br>**at**<br>**Expenditure**<br>**Transfer**<br>**31/03/22**<br>**£**<br>**£**<br>**£**<br>(68,773)               -                     284<br>-                -                  2,090<br>(     477)                -                      18<br>--------<br>--------<br>--------<br>(69,250)              -                   2,392<br>=====<br>=====<br>=====<br>(251,284)              -               219,892<br>--------<br>--------<br>--------<br>(320,534)              -               222,284<br>=====<br>=====<br>=====|
|---|---|---|
|||**£**<br>284<br>2,090<br>18<br>--------<br>2,392<br>=====<br>219,892<br>--------<br>222,284<br>=====|



|**Balance**<br>**at**<br>**01/04/20**<br>**£**<br>Restricted Funds – Big Lottery<br>-<br>Unrestricted funds<br>147,538<br>--------<br>147,538<br>=====|**Income**<br>**£**<br>25,000<br>292,853<br>--------<br>317,853<br>=====|**Expenditure**<br>**£**<br>( 24,716)<br>(233,370)<br>--------<br>(258,086)<br>=====|**Balance**<br>**at**<br>**Transfer**<br>**31/03/21**<br>**£**<br>**£**<br>-                     284<br>-               207,021<br>--------<br>--------<br>-              207,305<br>=====<br>=====|**Balance**<br>**at**<br>**31/03/21**|
|---|---|---|---|---|



Big Lottery fund – funding Tameside & counselling service Tameside PPE – funding to purchase PPE equipment Action Together -  funding Tameside 

> Page 16 



## **CALL PLUS CHARITY REGISTERED NO. 1016053 COMPANY NO. 2709543 NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2022** 

## **(CONTINUED)** 

## **15** . **ANALYSIS OF ASSETS AND LIABILITIES BETWEEN FUNDS OF THE CHARITY** 

||**Restricted**|**Unrestricted**|**2022**|
|---|---|---|---|
||**£**|**£**|**£**|
|Fixed Assets|<br>-|3,293|3,293|
|Current assets|<br>2,392|248,064|250,456|
|Current liabilities|<br>-|(31,465)|(31,465)|
||----------|----------|---------|
||2,392|219,892|222,284|
||======|=======|======|
||**Restricted**|**Unrestricted**|**2021**|
||**£**|**£**|**£**|
|Fixed Assets|<br>-|2,036|2,036|
|Current assets|<br>284|212,621|212,905|
|Current liabilities|<br>-|(7,636)|( 7,636)|
||----------|----------|---------|
||284|207,021|207,305|
||======|=======|======|



## **16. SHARE CAPITAL** 

The Company is limited by guarantee and does not have a share capital. The liability of each person is limited to £1. 

> Page 17