2021-03-31-accounts

REGISTERED COMPANY NUMBER: 2692718 REGMERED CHAiirrY 14UMBER: 1015937 Fin Yoar End•d 31 IAareh 2021 AthK21PH4 2dJ12r2021 CC*IPANIÉS H(KJSE

Th• cMt•rJhire O•al A rt of the TnJ8tees 31 IAa Re￿rt ofthe Trnstees 3to13 14to16 17 Bala￿ Sheet 18 Note$ to Ihe Fin*Kial Stat•w 19to24

The Glou¢est•rshlro Deaf Assoclatl(•n Re rt of th Tn￿te•S 31 The Trustees who are also dire¢trs of Glowstwstmre DeafAs$¢XBts￿ {GDA) for the purposes of the Companies Act 20C6. wesent their annual report and audiled ￿lUnts for the year ended 31 PAarch 2021. The Trnstees tsjnfimi that ttw I?)m￿ with the requirements of the Charities Act 1993. amended ty the Charits kt 2(￿. the Irust deed. •vJ Il Chwities SORP IFRS 102) effectibv 1 January 2015. REFERENCE AND ADMINISTRATIVE DEfAILS Rog18torgd Company Nurnlxr 2892718 Rogi8torod Charfty Numb•r 1015937 R¢gl8t•rnd Office Centre for Deaf Peop18 Colin Rowj Barnw￿l Gh)ucester GL4 WL Trust•es Mr A Baikny Mr. P 8ryan- VKe Chair Mr C Garth¢er. ￿5￿jn￿￿ 23 Novthw 2020 Mts D Gre Mrs N Hastie Ms. L Lea - C￿Ch Mr G Mann- appointed 23 Novth)er 2020 r P Maynard- Co£hair $ E Moon- appointed 23 Novembw 2020 Mr J Wloffilt. resigned 23 November 2020 Mr M Pearne - Treasurer MI 8 Imlis Company Se¢r•tary Mrs S Bryant Auditorn TaMb￿n & Co Limrted Kinnersley Worcestershire Vfft 9JR ofthis reFQrt are as sh(¥*n atrn. Tlw a￿ also the fi)r Companies We have pleasure in presenting the Annual Repyt and Financial Statements the Charity for the year ended 31 March 2021. The accounts have been prepatsj in accordance with the accounting policies set out in the notes to the ￿OUnts and wth the Chanty's and artiths of asscciation. the Companies Act 20r￿ and.A0￿ntIng Rewrting by Ctwities". Statanent of 102".

Th Glou¢esteTrhire D•af Assoc" rt of th Twstoes od31 20 1. Ovorvlew IObJ•ctfvM and Athttl•8) 1.1 GDA is a l(xal deaf ch¥ity ne•Js ofthat, deafe￿. dealblind and hard of hearing pe( mi and our>J GI￿tt￿1r•. Scmrth G￿￿￿￿r$hile. Wllshiffj. and Swindon. 1.2 Our Msion is ofa sO￿ty that thety seeks to bre&k dTh¥n c4)ffmunication barriers for Poopb wilh wy of hearing loss. To thB overall oL¥ectrve. our Charity provides a range of swices to en&tyle thg FOp￿ we supp)rt to be rrmxe indeFenden( to exerci%e choice and to feel as integrated as P)S&b￿ within the wxler communty. Our woth abso extends to supporfirKJ farn1￿ membets carets. as well as professronals and colleagues. 1.3 Pubk Statfjn￿t In setting Ihe charity's ot4￿￿￿ and frjture activit￿. GDA'S TrusteeslDiredors have 'Charities Pubk Benefit. In ￿Kular thrs 1.3.1 Keeping our &)sts ch￿9 for any serrfices to a minvnum 1.3.2 Ensuring the benefits, we offer are either restrthd to those who ar• deafor hard of c£wnmunty 1.3.3 That in pyovidwy our servi￿$ arKI &lréilW. GDA aPays shcws commitn￿l 1.4.2 hearing aKI Ma￿t￿lanCe WKI tsteniTrJ a#J ewyneftt wo¥tsw)n 1.4.3 tknf awareness training 1.4.4 )mmunity centre mom hire 1.4.5 communrty and infompl ad¥cratry ¥eN 1.4.6 children. young twle. and frdmity suFp)rt 1.4.7 employffent SuP￿rt 1.4.8 wellbeing $i￿p￿1 1.4.9 xKial &tivit and able to fulty advor* for hxal need%. 1.6 GDA'S signifttnt activilies and beneftiaries are de￿[tsed in Ihe next sectvjn. All our activities are undertaken wth the Bowd beiry ever mindtul ofthfr Charity Commissm's guidance on publr Ly￿ffl. 1.7 Key facts fvr Ihe financial year are a5 folh7WS' 1.7.1 Irttime.. 2020r2021 £909.019 1.7.2 Ex￿drtufe. 2020r2021 £820.941 1.7.3 Surpbjs.. 2020r2021 £88,078 1.7.4 Number of Beneftkiries1Assw￿￿. 3.048 interpTrlirwJ assignments, 4 care home dinics with 20 dients seen. 426 Sensory SeThKes assessmerits {192 home vFsits and 234 remote asSesSff￿ts due to Cov¥J r￿IDn5}. 23 Glouce5tW5hire Hospitab Hearing ServKe5 hearing aKI dinu and 115 days of dcxx-t(Hloor home clinKs due to COVKI restricttons seeing a tot4 of 1.041 dients to dean and Rtube hearing aNls. 18 wdlbeirvJ dients and 7 GEM partscipants. 1.7.5 ￿rnber olvohjnteers: 40

ucesternhire D•af Ro rt of thg T￿￿te•S Year En 31 Ila 20 Z Aclivltlos (Achlov•ment and Perfornunc• 2.1 Comnwnicaton Suppxl 2.1.1 GDA is the only tsal organisa1￿ Thi p￿ithr￿J c¥J¢)x))Uft￿t￿n supwrt belween ￿af hearry peop￿ whth indudes W￿$hITe and Swirthn. Durir•3 2020r2021. as in the year. we achtewj a faultless and ¢omplaints f￿e Serv￿ across (￿nIraCled and rth-contrxkn1 assignments. 2.1.2 GDA eniws a ￿1que and unri¥all&J relatKythip dlntst both with the local deaf communty and also c#)mmunicaknon Supr￿rt professionals who work in and around Gb)ucestershire. V4fj11shire. and Swin(krf). This me￿¥ we are well rJsitKmed to delivw a seNKe thal is cosi effeclNq peTronal. and has all the fiexibilty and 2.1.3 [￿lIng 202fU2021. we sutcethlty fulfilkd 3.048 comrnunicalion supwrt assJnments. which is slighty kAver than 3.688 in 2020r2021. This is in part due to the imp ofcOVIL￿Ig and ts subsequent lo(dcMTns n 2020r2021 and beyond 2.1.4 As part of GDA'S added valu8. we ￿Ve worked in partne￿iP with Gkyjcestetshire. Wthshire and Swrldon ￿allh arrfj SLxial care partners to deliver imp￿13Tht health me5S• to the deaf C£rfT)M￿lty. One example of thi5 was tha prodLKaion of BSL lo acc￿nY the Govemmgnl briefings duIN￿ 2020 to explain Ihe impact of the pandemic emphaw how to stay safe. 2.1.5 In￿￿eting Ser¥rE Income for the year reduced to £525.289. a decrease of 1S% on the previous 12 montts1£618.585 in 2019f2020}. GDA continues to deliver servw uryler contract with Health Trusts and L￿al ALthfxits5. and on a bespoke bash% to othef peopk axl organisatK)ns requiring our seNti. 2.2 Hearrng Maintanan(¥ arKI Listenty Eqiiwrtnt Services 2.2.1 GDA is sub<ontrxted by G￿u￿stershlre HosptsLs Hearing Sem'ces Depariment (Aud￿l(￿y) to an QLtre•th sepite of routtiie hearing ahd maintenance. INe hosied 23 of our normal clintcs aThJ 115 days of dLXY-tTrdoor home dinu seeing totsl of 1,041 dients whth is a bu deuease frle for emptoyers. as well as heallh. social care. and other frontlv ￿y￿s1Onal$. We akn delr¥er ff*)re infomial ta￿5 io

The Glouc•ster8hlr• D•al ASS￿0•110￿ Re rt of the Tn28tees F th• Ye•r End c4)mmunty grou￿. The worf(slK>PS aThJ talks we deliver help GDA to 8thieve our ariLJle aims. whth indude ratsK•g awareness (rf the issues faced by our client groups arnongst the general wts1￿. The aim is to reduce (leaf people's isolation and the $tvJna arourKI and we kncMT that servw PfOVKled to deaf arKI hard of hearing people will ryr￿8 rfwi(ler s(Kiety has a ba￿ knl of deaf 2.3.2 Inc￿ fr￿ [wAw￿ne$S trainwig in 2￿2[￿r2021 Yas £7501£2,345 in 201912020). We hcpe to geneAte m￿e w)c¥)me n the firture i￿luding further 2.4 c0mnwn￿l Centre Rts)m H¥e and OlfKe Renlal 2.4.1 GDA'S site * Colin Road. Barrrwoxl in Gh)u￿ter coryises our offices and also our Cmnunrty Centre. The Centre provJes an inFthant ￿mUnIty space which is cutturalty accessi1￿ lo the bxal deaf tommunty and wdcoming to many thaf- weekty bocuw are 16. 202012021 was £5.6CLI whtch i% a Srgnrf￿ant de￿￿e on the previous year due to the ongoing Pande￿￿(2019r202tr. £41,$55). antripate that pandemic wrfl ontinue to illP3Ct on r)ur alylty to generate Ihe future $0 thi5 will need 2.5 Em￿0Y￿￿nI Prqed 2.5.1 The GcMThJ the Extra Mile {GEM) Proie(l This was the frfih year of this major proj&t. Wh￿ isi￿ntlY funded by the 8KJ Lottery Fund and European Social Fund. GDA is one of a number of ddivery p•tners working urthr the consortium lead. GkwceSte￿1re Gateway TrusL The fundiryj to GDA pays the salary of our Navigator Devefow. wttose res￿nS￿lIty it i8 to erKJage wilh and support iThJNKlu who are ojrrentry dealing crcumstarKes that are potentsally cauwng barriers lo work. aThJ move these peopbg doser lowards education, training, volunteering Or￿ u)cknding self•&npknymenL The project has achieved the folbwing.. su￿thed 7 new i)&trA￿ duriig the y all ofTthich athieved educalion or 2.6 Cmmunty services The sustaKtability d all 1he T•WVi￿ listed bel￿ 15 whoty dependent SUC￿ fundraising initsatNes which tske plac thrcwh(¥Jt the year. In addibon. vdunteets play an I￿11SF￿s￿e part in running our dubs. or helpiTtg in the offKe. Mèny ttave given years of servic* for whth the wJanwth)n is very in their 2.6.1 InlomHtion and Infrxmal Ser￿8 2.6.2 C￿b GOA'S lunth was suspended to Cov#d ar## wll be rthrning later in 2021. 2.6.3 Friendship Cirdes ar¥J we wll restart the 6¥￿ts in 2022.

Th• Gloucestsr8hlrn Deaf A88oelation rt of thè Trus End they Thr¢Kryh aCtr￿ts$. GDA meets one of its key oLyedi¥es. whth Trs to 2.6.4 Lip Reading Cknes. did not run any wegkty dasses in Gltyxester. c￿enCe￿ and Cheltenham due to Covid restitlions. These courses mosdy benefft rople who have beecff deaf or hard of hearing latèr in bfe. and tlw serve a dual puw". Ipwners are taught lip patterns and can practse Ihis drfr￿It skill in a relaxed and SUPFX)riNe environment.. at the same time. they get a reguL¥ opportunty to socialise among other pecple wth Immg loss. The GDA will rew these dasses later tn 2021. 2.7 Children. Young and Famike5 2.7.1 Dalmthns {f• Cxenctf Deaf Chikjren's Club) NCMI into ts tenth year. the ¢lub conts"nI￿ to go from strerWI to streryth. regulaty SUPIXYling UP to 20 chiktren thal have regsleved un(ler eight years of age, with par￿￿(arerS and any sibling(s). 2.7.2 The role of our Children and Famdies oifra is to wolk with our yourwJ people m a On&t(￿ne basi5. whether Ihai be to access manstream actNilies and sp)rts mcrt easty. to hetp seek out olher deafyourwJ FeLWe for potential friendships, and akn to gain i>)nfidence in gettirvJ al￿rt rr￿e independenty on a day-ttrday basis. Unfortunatety. tyJrworter beft the organisatK>n in Decmber 2019. arKI are still unable to recruit the to a offundirKJ. Hfftvtr. wll r￿￿tinue to ty and secure this as the ￿>t crikal forfamilies. 2.8 Em01￿1 V4thing 2.8.1 Our ￿beIng C¥fw started I￿n9 wilh us fr￿￿ Jan￿ry 2021 and successfulty hwed this financial y&8rfs tget ofdients to suppyL Thg Illellbeing Officer delNets supF¢Mt to pe to access b¢)th mainstream and S￿l81b51 social tivrties. to reduce feeth'ry of I0rlir￿ and promote positive wellbein9. indudin9 3 Und•rplnnlng Actlviti•• 3.1 Marketing aThJ Comnwntcw)ns Having a ded￿ated n￿nber0f slaff on digital communty InleracthJ￿ and ¢)mrwnications has ffeant GOA has been able to wform Yll in rekth?n to our film makwig ar#J S￿la1 media. This is an Mnpthtant ¥ea of Wa￿ for our charity. as rjxiety ovofv in the diwtsl ap. ar#d we wiu to in thi8. 3.2 Human Resouw ar#1 Health and Safety GOA currentty outsources its Human Resources and Heallh and Salety Iss￿ to speclalist agencies, in order to Slay oynplianl wilh the latest regulat￿n$ in tl important eos. The Chwity's wrxires are reved annualty ty this agency. 3.3 FundraiswvJ FLFndraising has been a chalenge durirKJ the whole of 2020r2021 due to the ong)ing pand&Th￿. RestrietK)ns have se%wety impacted ¢)urfiJnthaising stralegy whth in tum has affected our income frc¥n fundrèisir#J quiie draslicalky with a of £5.192 in 2020f2021 mp¥ed to £33.359 in 201v2￿20. 4 Partn•rnhip Working GDA wekom8s opportuns to work in parts￿shIpW1ih other lthe4ninded orpnisatw *MI in

UCO8t•rnhlrn Deaf Assocl•ll Re rt of the Trnst•08 Forth• Y•ar End•d 31 rch 2021 order to raise the across a ￿se¢l0￿ During this year. we have 4.1 L(Kal statutory organis8t)ns. Ind￿Jing GkxKestershire c￿nty CourKil. ScAial Ser¥ices Sensory Team and ATS {Ad¥ts￿ Te>thing Sm) 4.2 Gloucestwshire HospitaL8 NHS Foundats)n Tfusi •Kt Great VKstsm Hosptla 4.3 Gloucestershire Heamh & Care Foundation Trust 4.4 Gloucestetshire clin￿41 Commissioning Group 4.5 Eccte5ia$tical Insurance 4.6 Coventry BuildKvJ S• brarth) 4.7 GEM Prr4ect partners 4.8 South Gltyxeslershire Citizens At4Ke Burnau 4.9 GIN Business Netwo 4.10 GrouceSte￿hlre Communty Foundat)n 4.11 Bristol Deaf Heafth PTorn0ti￿ Project 4.12 Deaf Studtes Trust 4.13 Centre for Deaf and Per S Quality 5.1 GDA ensures that a ithverse and h￿hty skiled Board a￿1 staff team are in place to deliver gcth governance arMI serv￿. This includes deaf and hard ol hearin9 ffmbe￿ at all levels. so we remain user led. AJI GDA personnel (slaff arKI Trustees) are aware ollhe inportance of meeting dient needs and wuirenwts and of the¥ indNidual resp(m¥￿i￿tIes in this area. GDA ks c￿Mitted to ming the most effective use of ta￿nts and skills of its empk)yees and helping to maxrnise the eontribut)n they tan make. Staff d&veh)wient and trainiNJ is an part of GDA'S etho¥ as is total commun¢catvJn. so we refiecl an indusive apwoxh. 5.2 GDA athie¥ed PQASSO Level 2 and is the first wer48d organisa￿n GbLwlwshire ¢0 have done so. PQASSO Level 2 is the only kite mark endorsed by the Chartty Commission and it reccwises the hv3h standard at whth GDA oper& acr055 12 differenl areas ofperfomnce H￿udIng knjershp. governance, and financTal management. ￿ are ￿rrenty IrKir¥J al reneing thi& 6 Summary of Kry Achi•v•rnnts GDA achieved followlng key ollectr￿ set out in the busffw pkn ts 2020r2021.' Successfvlly secured fundir8 to t offset the losses iwjrred due io COVID.19 Su<xesglulty securBd fvndiry to Twislate our Equixnent sa￿ OlTh￿ in January 2021 Successlulty secured lundiryj to intmdw a Officer in January 2021 Succesthil parinership bxl wh C&)trE for Deaf and H*d af Hearing peo￿ whth secured Lottery funthng io wn an eMployn￿t prciedfDrdeaf peLyle I￿￿ted by COVIO.19 for 8 months. 7 Finan 7.1 The financ￿ year was notabje ts adliwng a Su￿r￿S to the ￿elpt of a legacy for which the GDA is eylremdy grateful for aThJ humbled to twe receivès. aS￿AllY in suth a challenging y￿.

Tho Glou Re rt of tho Truste•s 31 vch 7.2 ReseNes 7.2.1 GDA beleNw Ihat in rydor kn provits se¢ufity stabihty to our oryantsation and staff. suffwt fvnds to be heky in reserves for unepected $ituatic>ns or hokl morn reserves than it needs. aKI so it will rtot seek further funds rftheTe are suffKi&nt funds in reserves to cover lyJth the •TvJunl n¢eded to keep in reseNes and the project costs rwuired at the time. 7.2.6 At 31 Ma￿h 2021. number of free reser¥es was £427.463. The Trustees are eommrtted to moniton.ng the cash lknv posrtth ofthe Organ￿a￿On at regular bo¥d mtsngs and finance sub•cornmittee meetings. These include attendance of the Charity's CEO, Finance Free&￿ Managem)tAccountant and Tr￿s￿rer. 7.2.7 The Trustees have ￿K￿ded in GtK4s Stratw Pkn 2016-2021 the agTeed to clmtnue drrfewsiTr￿ng ts Charitys fLmthg base. 8 Compl•lnts 8.1 GDA has a rotr￿t ccrfnpla.nts Procedure. receNed no COMp￿nts during thts year but our p￿￿lUre. 8.2 The culture within th8 wganisatK)n is one Ihat wekomes all kinds of feedbad(, including 0)m￿aints. It is ￿ ind2tion oftrÈ a￿03C￿lIty of our organisatk?n and the onftderKe that our ctients ha¥e in our ats'lity to listen to their corKems. Complaints enabk us to rev￿￿ our servw and adept ￿t￿e whth resutts in improved 8ervices for our dients. g Saf•guarding Slal•mont 9.1 GDA uses the multi-•Jew Gl(KKesWrreAdurt Safegua￿Ing Polty & ProceduTrs a5 guId￿ce, and we work cknsety with the k)cal safeguarthng le￿￿. ￿ liaise with the Adu enable a propor1K￿ reswJns 9.2 L￿rir￿d this year I safeguarding akrt was reportsd k) the k¢al auth(y1￿. safeguarding

• GloueeBtorshire Deaf Assoclation ha Trusteos nd 10 Bu8lnes8 Plan 10.1 The StrategK Pkn up until 2021 has been translated into a Pkn forthe finantAal 10.2 Progress ofthe Business Plan is mon110￿d at ew C(xuAI of meeting. 11 Rtsk A88e88mont 11.1 A conyrehensr¥e rY6k regir is in pe ¥rfS the Bo¥d h8> MIen￿fied thè major risks facing the charty. It describes aThJ evaluales the steps lo be len to manage th¢)se risks annualty. 12 Tru8te• Indemnity In8ur•nco 12.1 The Charty has tsken txrt indemiuty insuran ¢)n behaw of its Trusteeg. 13 Fu￿rn plans 13.1 The Charity has resc￿ed to folknv the Busirss Plw 202(Y2021 wesented to the Council of •Aanag￿￿t 2020 tskwig Krto ac(￿nt the inyxt of tr 13.1.1 A Finan￿ Strategy on the ofcost acc¥)untlty indivKlIHI KPIS for staff 13.1.2 A Funth"NJ Strategy on the conlinuats>n of a roling Programme of grant applicatThs to secure fvrKling for exting xtivibes in addition to r+e programme8 ofwo 13.1.3 A M8rf(eting Stregy on in(xeasing lurnlrnising and C¢YK￿ate 13.1.4 A People Strategy which focuses on spearheading growth in South Gloucestershire. Ihllishire. Swindon and acTOSS the Soulhwest. 14 Strydyrn, Gov•rDw• and M•n•gwDent 14.1 GovemirKJ Prinoples (Tr Obieds) 14.1.1 The Objects ofthe Chanty are lo ￿lIeVe the di5abilty ofdeaf people primarity in and around the county of Gloucestwthire by the provis￿￿ of material. spirilual. educat￿￿1. and soaal supporL to wistthem to becryne ffKJre inlegrated in the 14.1.2 In ofthe Ctycts in 14.1.1 ihe Charity be atle lo." 14.1.2.1 Study reklaig to deaf people to dfdeknp a programme of training and educat￿n for those PeO￿e and the wider communtty. to indude the o)lknlion. preparnb.on and dtstribubon of infmation. stati8ts"cs, and publicrty 14.1.2.2 RaBe funds by any means ¢￿￿idered necessary. and to include trading actsvtbes: sponsorship. grants and other financi￿ assislan￿ from any sense 10

Tho A88ocl•tlon rt of thg Trngtee8 Re 14.1.2.3 gnabl8 Charity to fufrf rts avns 14.1.2.4 Mako such fin•Kial grant ¢Y awd. KI entsr into any eontra¢t lo p[tr￿d• appropii by the Truststs fr(m twne to IA 14.1.2.5 org￿lSe. fKthis for and to h￿d conferences. me8ting4 trainiTrJ 14.1.2.6 Do s￿h (ts things as in Ihe allairttment oflts Objects of 14.2 Mi5SK)n Statwne To wovmle praXic41 and social su¥¥￿ so as kn enable deaf Fople in Gloucestershire d the yJrrOund￿9 areas to be IndepeN1￿ to exercise d￿l¢e and to feel as integrated 14.3 Vion and haryl of heirvJ people. 14.4 Vdues 14.4.1 Gellwig the bas3 r 14.4.2 Meeting and Whe￿Ver possibfe exceeding expeclations 14.4.3 Stri¥irKJ to P[tsY￿ gr&r tnoependence and choice 14.4.4 1nvttt.ng in the training, deVe￿t and paknl sl4f and volunlew5 14.4.5 8wng well governed by our Bowd of Twstees 14.4.6 Promotin9 e¢wality of a(xess 14.4.7 Recogni&ng the e¢AyThn￿. social. and env￿<)￿￿en￿l impa( d (wr actions and striving lo ethd sust•'nabdty in everythmg we {). 14.5 Goveming £t￿Ument 14.5.1 GDA k% a ¢¢mpany limrted by guarantee arrfl theth t)es not have a sha prtal. The hab￿ty of each member is limrted to their guaranteed amount of £1. 14.5.2 The Chatity is registered with Charty CAxnTr￿. 14.5.3 GDA is governed by its new Artth ofAssocithn dated 26th October 2017. These AJlKles we a ￿lSed version of the OfTginal Memorandum and Athl8s of Chanty Commission. although ¥•we not $￿ie¢l k• apprtrrfal. given that the revisior￿ do not inthdé any regulated altéra"on$. 14.6 (knniSal￿nd str￿lU Trustees attend meetings slruclured as fOl￿w5. 14.6.1 The Counul of ManaJwTwl {CoMI 15 chawed by a tha¢wn and comprises the lull Board of Tfttslees. It meets four tFmes a year and has overall resr*)nsibilty for 11

The Gloucestershire Deaf AS￿)¢11•1)n R• rt of the Truste r the Year End￿ 31 14.6.2 Board SU￿[0￿ for. 14.6.2.1 14.6.2.2 14.6.2.3 Building and Captsl Prge¢ts Business Strats FThince 14.6.2.5 14.6.2.6 FUndraI￿r￿￿ Health and Safety. Each su￿GrouP has $ (v4n Tern￿ ot Referenc¢ and is chwed by a lead I￿￿tee apFX)inted by Ihe full Board. Sub£roups usually meet qUarte￿Y or on an'as needed. basis, and r8FYSt to the fvll Board al the nexl Council of 14.6.3 Day to day managennt of trje Charity is <aled by Trustee5 to the Chief Executs"ve Officer ICEOI. Mrs Sharon Bryant Inrtially w(Mking closety alongsrdp the CEO was a frl¥ce Finan￿ Offw, h(we¥er. this became an in.house fvnction in Septwnber 2019 wrth a Finance Manager. a Finance Assistant. and a freeiance management accountant. The FI￿￿e team is reSpcffiSib￿ for the handling of all fvnds received and exwded. 14.7 Recruiiing and ￿p￿int￿￿t of the Council of manageTh￿nt 14.7.1 The Drrectors of the CcKnpany are also the Charity Twstees for the purF4%es of tharty 13w. and under the Company'$ Artths are kntrwn as members of the Councd of ManageM￿L 14.7.2 Under the requirements of the Artths ofA$￿18t1On. ortrthird of the Council of Management are required to relire from off￿ year. with those thal have served the h)nW retin.ng fir5( after whith may be re4ected at the next Annual Genewal Meekng {AGM). 14.7.3 fvJl members must reti￿ after six rnnsecuti4e yeats on the Counul of Managewnt, allhoub they May seek re-decliw after a minimum one-year gap. 14.7.4 In order to UFknold the principle of being a user4ed organisation, GDA seeks to ensure at ￿$t 50% of membets on ts Council of Manageffent havg som& leveF of heanng impawmen{ or a close assctth (e.g. member) with deafness. 14.7.5 A regular ski115 a￿￿rt is C￿ out to Klentify areas there the C<yJncil of Management rs lacing. and this infomiation is l￿d to larw and encourage W￿1¥mI￿al$ to appty or CO-CPted. Those (• during the year then sland for ekniion at the nexl AGM. to be ratifed by Ihe full CourKil of Management. 14.7.6 Trustees are erKx)uraged to alt￿d courses to bmaden their knsykdge KI thlls. and a training buty i8 all￿ted for this purpose. Hearing Trustees and Ihose wth an acquwed hearirvj h)ss a￿ Specif￿1￿ required to undertake D& Awareness training provKled by an aPPiOPTiate GDA staff member. At a Council of Managemen( aH Trustoes arKI guests are expected to refiect their unde￿landing of rKY4Y to communth effeclivetry SUPFW)rtNety in a msxed hearing and d8af 12

The Gloucesternhlrn D•af Assoclatlon e Trustees 31 Mar¢ Y•ar End STATEMENT OF TRUSTEES RE￿￿￿181LmEs The trustees {who a￿ also the directors of The GlouceS￿lre Deaf for the pUry￿e8 of company law) are responsrble for FeparirKJ the Re￿ of the Trusts and th8 financtal sLements in actordance with applicable law and United Kingdom ALl￿￿kng Stsndards (Unrted GengT kceptwj Arxounting Practice). Compony Iw requires Ihe Tntstees to ￿epa￿ fmancd sts1￿￿ftts for e￿ thar￿1 year whth gNe a true and fair viw• cl the stats of affa¥s of the charilable company and af the incomirKJ resources and applicalh3n of resourcès. indudffKJ the income and exp￿111L¢re. of the chantabkn ctsnpany fcrf that pen￿￿. In prepafing ltr￿e finane4al statements, the Trustees are tequwed to: ot>seNe the methods and wnct in Chanty SORP. make judgefflents esltmates that a￿ reasonabte and PFudent pare the finanaal statem￿$ ¢n the gory o)neem basts unltss rt is inappropriate to presume that diitable CLryany win contÈnw in tsJswss. The Irustee5 are reswnsil)Je fty kerfxng aDxuntirvJ records wlhich di8dose wth reasonable a(xuracy at any trn the financial positkjn olthe chantabje fx¥)yny to enable them to ensure that the financial statements conyty with the Corrrfjanw 20(￿. Thèy are also r8$F￿￿ts1e for segu8rding the assets of the tarrtable ct¥npany •xl he￿ for taktffj reaso￿￿ steps for the prevention and dete(l¥)n of fraud aThJ other Kwilaiilies. In so far as thg Tnjstees ¥e ￿re.. there is no ￿vant audit in1￿Makn crf¥knth the clwilable c(xnpaWs aLhlitcrfs aro unawarè: and the TnJst&s fiave laken all steps that ought to taken to make themselves aware of any relevant inf0m￿tion to ehEh that the a￿j11￿$ are aware ofthat informatton. AUDITORS The •Klbtors. Twnbtyn & Co Lb7ibted 1¥ be w¥x>sed for aFPOntrn￿ * the f￿lIC4x￿1n9 Annu Gengr41 Nl8eting. trustees rjn M1L.11 and on 115 b*wir ty. Mr. P. Maynard- T Mfs Lw Lea~ Tn 13

The Glouc•ster5hire Deaf Assoelatlon R• rtof Ind nt Auditor Opinion 2021 wh￿h comprtse the Statmnt of Financial Actwities. Bala￿e Sheet, and Notss to the Financial ststements. irtluding a summary ofsignfftant actwnlm9 F￿)1￿185. The fM)anc4al reportirwJ framework that has been appl￿1 in their preparation is applicabk and unit￿1 Ktrvj￿ A¢￿un￿'ny Slandards, including Financial Reporting Slandard 102 The Finan￿1 Rewrbng Slarff1a￿ wlKable li the UK arMI Republ￿ of Ireland, (Unrted KI￿￿>M Generalty Acaed Pr&cel. This re¥￿ is m•J8 solety to the thoritabl8 m￿be[S. as a booy. in accLdance wilh ChapteT 3 01 Part 16 of the Companies Act 2006. OLFr audit worf( has been undertaken so that we mthl stale to the charitsble cmipany's nRmbw5 Ihose rrottws we are requrred to st to Ihem in a Report ofthe Auditors and for no ijther putpose. To ￿ fvlest extent ￿MIlIted by lThf, * do nol ￿ept tr assume responsibility to anyone other than the charilable company and the chanlable comparfs member5 • a bpdy. for our audit Work, for this rewt or for the opinions we have fo￿T￿d. In our i)piniw the financial State￿1￿. give a true and ¥tew of tr state of the chitable ex￿panY'S affai￿ as at 31 March 2021 arnj of its incoming resources and appl¢atvM of reS¢rt￿. irKludfftg its inc￿￿ arKI e4)enditurn for the year. and Ba818 lor oplnlon We conducted our audbt in 8cconl•Tr with Intemaknl Standards on Audiliry IUK) (ISNS (UK)) licable law. OUT respons￿lI￿S underthose standardsarefttrfherdescribed in IheAuditors' responsits"lrties for Ihe audit of the financh71 statements sectK)n of our Tetxyt VIÈ are indeFendent of the charitable company in ac£oTdarKe with the elhul Wu1r￿￿ts thèl are relevant to ouraudit of the financral statements in the UK. induding the FRC'S EthKal Stsndard. and we have fulfilled Our0￿rethICal responsibilities in octordance with proYhJe a t)asis for our opinion. have nolhing to report in respe(a of the folknvryig rrHllus in relation to twhith the ISAS (UIQ require u5 to report lo you where.. not apwoprjale". or cast siqnfftanl doubt a￿0vI the chariiw. ab￿lty lo o)nts'nue to adopt the going concem basis of accounting for a pgriod of at ast from the datewhen the fvlarthl Stateme￿ we authorised for issue. Othw infortTrallon The trustees are responSi￿e ftr the other N)fomth. The oll*r infO￿at￿￿ Cl￿P￿T$8$ the infonnation in the ftep)rt of the TNstees but doBS not include the f￿a￿la1 stateffents and our ReF￿rt of the Auditors Ihereon. Our opinion on the finanoal 9￿t￿￿ts does not cryerthe other in1onn￿ aThJ we do not express any fomi of assuran￿ conclusion there￿. 14

The GIOu￿tershile Deaf A of Ib• Inde ènt Audit Ended 31 For In conneth"M %bith owaudit of the finar4ial stateffl￿. ow res￿nSIbl￿ty is to re&1 the otrr inforniatwi ￿, in doing so, eonsider whether ts other inforrnthn is maknialty Ir￿nSiStenI W4th the financral statements. or our knowledge obtsined in the audit or otherwite a&¥ars to be matenalPy misslated. If. based ¢)n the wotk we have perfonned, we conclude that there is a materr m￿Statement of thi"$ other infcrfmatrjn, we are fewired lo report that fxL We have nothry tr) wort in thi5 reg¥d. Opbnlon on other matt•rn Prn8¢rtb•d by the Companle8 Act 2 . the ReFnrt ofthe Truslees has been acC￿rdan￿ applKble legal requiremBnts. IAatt•rn an vthkh ar• raqurr•d to rnport ty •x¢•plion In the Itght oflhe knthvle( and undetstsndirwj ofthe oxrpany ar#J its enviffmmenl thined in the We have nothing to feport in respect d the follNing mAttth5 wtr￿e the Corrylan￿$ Act 20￿ requires us to report to you if. in ourcpwiion: . adequate accounting Tecoth ha¥e not beeft kert or Telums adwugle￿ w audit h8¥e not been rec¥ed fn)m brdftches not v￿led by us.. (¥ As explained nKJre futy in the Ststemw af TA￿tee$. Resportdknl￿ls Set ¢)n page 13. the tnrtees are res￿Sible for the preparhJn ofthe fvianc411 staterwits and for being satsfied tlt they tyve a true and fair vrew. and for s￿h internal control as the trustees detennine necesw to enable the preparaknn of fmancial statements that #re free trom material riwtatement whethw to fla￿ or error. ability to conmue as a going ¢oncem. dtthiTr3. as applKable. matters related to going concern and using thg goin9 concwi basis of accounti￿ unless the tntstees erther intend to I￿Udate Ihe cartbbte ￿MpanY or Our rnspon8lbllltie8 for th• audrt of the flfkanelal statern from rnate￿I MISStaten￿nl. thether due to fra￿j or eryor. and to i￿Je a Repxt ofthe Auditrys th includes ouropinron. Reasonable assurano ts a hyh ￿e1 ofa5surance but is not a guarantee that an audtt conducted in acojrdance with ISA8 (UK) will aPways detecl a material rntsSt￿nt when il exists. MisStat￿ents can arise from fraud or error and a￿ consider￿j material rf. indNNlualty or ￿ the aggregale. they could r&asonably be expected to inlluence the decis￿ of users ta*eft on the basi5 of these financial stalwnents. 15

Thè Gl¢wcester5hire Deaf Assocwllon rt of the Inde ndent Auditor For the Year Ended 31 March 202 ' A further description of our reSp￿S&)￿lI1es for the audil of the finanual statemerts is located C￿ the Financial Reporting cOur￿lI.S website at www.frc.wg.ukJauditorsresponsbilities. This deScript￿n fomis part of our of the Au Susan E. Tamblyn (Senior SI ory A￿l￿Or) for arKI on behalf of Tamblyn & Co knmrted Kinnersley House Kinnersley Nr Sevem Stoke Worcestershire WR8 9JR Dale.. 20. IT. £ 16

uce8tsrnhiYe Deaf As8OC ist•ved numlxr. Theyear Ended 31 ￿r(h 2021 Funds Funds INCOMING RESOURCES Incomlng rn8ource8 from g¢n•rntsd nd Voluntary inw itiey for genering fvnds In¥eslment Income 1372S3 137.253 5.600 118,940 41.555 Inc<ming rThiurc•s from dtarftabl• a¢tivili•s General Grant incon- detail xeounting 608,683 124,56S 608.683 157.481 708.347 32,916 876,103 32,916 909.019 RESOURCES EXPENDED Charitabl• a¢tfvtties General 6.7& 11 771239 32,916 805.155 867,486 G￿Mance ￿sts Other re8ou￿ exp•nd•d Truste? Expon8•s 2200 13M6 2.200 14.100 11S16 10 31916 820.941 883,786 NET INCQhllNG IOUTGOING) RESOURCES BEFORE TRANSFERS 88,078 88.078 46,126 (14,942} 12.623) 46.126 Net Incomlngl{outgoing) TWOU￿¢S boforg olher r•cogntB•d galns and 108808 46.126 134.204 (17,565) Freeh￿d land & building$ revaluation Gains on ￿ed asset investrnents N•t m4>v•m•nt in funds 078 46.12 RECONCILIATION OF FUNDS (17,565) Total funds bvou9ht foT¥Ard 9.OS2 3W437 366.C#)2 TOTAL FUNDS CARRIED FORWARD $5.178 482.641 348.437 17

The Glo Nre clatlon Istsred nu 71 Nol•s unrestr￿ R•strlct•d 31103r2021 3110312020 nds T￿gIble assets 12 391.001 337, 337J59 350,001 Stocks 4263 12&95S 495 4263 14955 141.6n 4.583 113.135 128,669} 13 Cash at bank 55.178 214713 5S178 271,891 89.049 14 (MJ76) (MJ76 (87.946) 135.337 55,178 190,515 1,103 UABIUTIES 55.178 528.474 351.104 CREDITORS Amounts falling due ts m(xe than one 15 (4&833) (45.833) (2.667) 5&178 482,641 348.437 FUNDS Unrestricted lunds: 16 427A63 55.178 339.385 9.052 TOTAL FUNDS 481641 348,437 These financial statements have been tyepared in actsjdance 7hlth ￿ sp￿la1 provisw)ns of Part 15 of Sland*d for Enblies (effeithe janu￿ 2016 ofT and wore giW on its behalrty. Mr. P. MayTwnl-Twsie8 MTr. L. Lea- Trustee 18

num of Yinahcial Acli . . The Yeaf l March 2021 1. ACCOUNTING POUCIES Ba#18 of pr•p•rnlion The financial stem&ts twi in ￿z￿rdar￿2 wilh A(£<￿ntIr￿j and Reptyting by Charities." Statement of RectsnmeThJed P￿tICe appl￿ to charities preparFng their accounts in cordance with the Financial ReFWJrting Standard a￿￿able in the UK (FRS 102) effectNe 1 January 20151. - Ghari¢s SORP (FRS102) and the Ccrfnpanies Acl 20(￿. The trustees have ¢JMsidered whetrw i) apptying the a(xcwNing polic requed by FRS 102 the Charitie8 SORP 102 the reSIat￿ ofcanp¥atrrf ilems was ￿UlTed. There were none thai Incomlng RKouThs AU income resources are induded on the statem￿ of F#)anual AL¥ibes when the Chty is legally ents"Iled lo the income and Ihe amount can be quantrfied wrth reasonable ac￿racY. acctyjnts twhen received. Expenditure accouftted for on an accnth basis and has t1￿ dassffied under heading5 that aggregate all cost reLqted to the category. Vthere costs ￿nTh)I bg directty attrtluled to Part￿Ular Tanglbh Flx•d Asmts Oepreuton offred xsets IB ￿k￿lated io Trite off cost lx valuation less any restdu81 value over their ests"maled useful INes as foJkMs." Freehohj Land Freehokl Build￿gS Fixtures and Equikyiient 10%- 25% on Cost c￿pUter Equym 25% on Cc6t Freehold property has not ten (kyeeA"ated in year as the Tntstees believe lttat the residual value is unl￿elY lo be less than Fis res￿b¥e am(yJnt. It is the poticy of the Chanty to keep the tsjilding in gc*id repair. of repairs is charyed to expenses in the wiod in wh￿h they are incurred. Slock8 st(￿[$ are val￿1 at the lfftr of cost and realisth Ydlue, after making due alkn¥aft￿ for Taxation 19

hir• 2718 nt of Hnancial Acti￿tI ForThe Year Ended 31 M•rth 2021 Fund Accountk UnrestrKted furKls can be used in aw?rdan¢g with Ihg th•abl8 ciecb¥es at the thscretM)n of the TnBtee5. Restricted funds can onty be used for paitular restrthd purp)ses wthin the oL4'ects of the Charity. Reslrictyis arise when speufied ty the donor or vAn funds arg Taised for particular restricted PU￿se$. Ftsrthgr expknw)n ofthe nature and puw crf exh fimd is nckthd in the rM)tes to the financial ststements. Gov•rnrn•nt grnnts Govemmenl grants f*ived a5 a part of supwl duriry the Fontknic relating to revenue are recogned in inc4)me over the pefiod in the whth the ￿L￿ted costs are Tecognised. Included within 8usiness IntemJptK?n Loan and the expense is recognised in bank interest paid. Z VOLuHfARY INCOIAE 3110312021 31103r2020 Donaltons 132.061 47.828 37.755 lrnoved to note 5) Fundrnising AcliVi￿S & Events 5,192 33,359 137253 118.940 3. ACTIVITIES FOR GENERATING FUNDS 3110312021 31A)3r2020 Hiring out ofknlths 600 41,555 4. INVESTMEKf INC¢)ME 3110312021 31103r2020

Th• Glouc•st•vshiv• Dèaf AB8oelatlon num Statement of finandal Acti¥1 ForThe Year Ended 31 laarch zi & INCOMING RESOURces FROIA CHAIUTABLE ACTMnES 3110Th21 3110&f2020 Inte￿Tetrg S8rrfices £b"vty income. equi￿￿nt sal8$ and cLxYse fees Deaf Awareness Tranfftg Well Being GCC-HOHllnslallation of Listening Aid EqUp)￿I GHNHSFT- Hearing Ajd C￿n BBOIGEM Consortium- isthd eiiiw. tr•ning. Grant income lunteerirnj (see note 1) Cowd 19 grant fundwtg Other tyanl fvrKling General General General fJ25.289 618.585 12.242 2,345 750 13,144 45.000 32￿15 Gener 45.000 30.175 35J48 81.092 29.146 Grant rn(XWT Grant ir¥xMne 766,164 708,347 CHARrrABLE ACTIVrnES COSTS 3110312021 31103r2020 Ger￿1. note 7 a05.155 867.486 3110312021 311¢JY2020 Slaff tosts Lip reading tutus Interpretin9 l Being Telephone and advertisry c￿anIng oeafAWa￿ness TraiThng Staff Training Printing. poslage. and ststiwy Trnvelling and exFenses Intemal interpretrng costs Sul)scriptKins and sur#lrns Covttj 19 office expenses Heating and l¢gMw Repair5 and renew*s Rates and insurance Bank & loan interest charges Professional and legal fe ountancy and bookkeepr A£tivty and prc4ect (x>sts Equipment for resale IT SuPpthe￿te Bad debt- write bac 283.841 5.617 464.845 387.712 1.071 5.928 230 675 6.589 2.981 189 3,851 3.639 2,306 264 6.989 3.953 2.988 4.641 4.574 9.089 7,219 12.952 247 22.947 7,362 7,862 5,638 1.857 3.183 4.560 5.162 2,927 12.660 10.802 7.028 29,719 805,155 867.486 21

V8hlrn Deaf A8socl•llon Statemert of Financial Aciiintles For The Year Ended 31 Marth 2021 GOVERNANCE COSTS 31103r2021 31103r2020 Auditn 2200 2.200 9. NEf INCOMINGIIQUTGOING) RESOURCES 31103r2021 31103r2020 13.586 14,100 10. TRUSTEES. REIILINERATION AND BENEFTrs There We￿ no Truslees. rerNnernith or bMefts for the y¥r 31 Marth 2021 nor for the year ended 31 March 2020. 11. STAFF COSTS 31103r2021 31103r2020 Wages and salwies S¢xial Securrty costs Pension cosls 293.523 19.902 9.428 256.799 17.851 9,191 322053 283.841 The a¥erap nty￿er of empknyees during the ye¥ was: SeD41x delivery 14A 12.S 12.8

of Flnancial The Year Ended 31 March 2021 12. TANGIBLE FIXED ASSErs Frn•hold Flxlur•s C4xnputor Tots COST OR VALUAnoN At 1 Apr￿ 2020 A4ldittons 45.101 $9.972 435.on At 31 March 2021 330,C 45.101 61.516 436.617 DEPRECIATION At 1 Apfl 2020 Charge year 41.574 2,821 43.498 10.765 85,072 13.586 At 31 March 2021 44,395 98,658 NEf BOOK VALUE At 31 March 2021 337,959 At 31 Marth 2020 3.527 16.474 350.001 13. DEBTORS.. AAKiuNfs FALLING DUE wrrHIN ONE YEAR 3110312021 31K13r2020 Trade debto Prepayments ar#J &(xued 123.061 2￿94 102,718 10,417 125.955 113.135 14. CREDITORS: Amoupffs FALUNG DUE %MTHIN ONE YEAR 3110312021 31103f2020 Trade Credrtors Sotsal Secunty and other Taxes 62.017 9.778 2.747 4.167 2.667 68.736 9.080 3.729 HSBC Bounce Bank L08n 6.401 81.376 87,946 16. CREDITORS: Amouiifs FALLING DUE AFTER IIORE ThAN ONE YEAR 31103r2021 31KJ3f2020 HS8C BtyJr)ce Ba(* Loan 4S.833 2.667

Th• hi Year End 16. IAOVEMEpif 14 FUNOS At 01h)4r2020 Iv• fund8 fvTrd At 3110312021 Unr••trktsd Funds 88.077 427.462 R••trided Funds Youth Lunch Club Media Transport Funthg Pot Forest Schod Disc Honeyford Communicalwjns Pot Dalmatian fomalty C1￿c Family General Individu Grnnt F￿￿- Trust Wellbeing offur Lottery Covid Grant Growing Our Communities GCC- Videos for Covtrj Updaks IndependentAge Grant C¢)vid Tests for interpTrtas 3.997 2,070 (4301 3.997 2.070 (w) [phone] 593 (1551 (328) 1582) 383 593 (155) 3.751 20.990 10 7.S19 3.751 20,990 10 7.519 1.000 13.753 10 13,753 10 348.437 134.204 482.641 TOTAL FUNDS RESTRICTED FUNDS the funds and there are sufficnt resouw hehj to enable the funds to be appl￿1 in ac£ordance DESIGNATED FUND 17. iJfuMATE copifROLUNG UABILITY 18. POST BALANCE SHEET EVENTS Since the year end Co¥￿ 19 has ￿ntinUed to impact the chity. Restricti"ons cxmtinued until the end of June WFlh a part￿1 retum to'nom)af ser¥tt fmm Juty. The rnarRgem&nt tewn C<￿tInueS to control ￿$ts and is mindful rrf the ¢yy¥irvJ dwupts)n the pathnic may brry 24