Somerset
ageuK
Age UK Somerset
(a Company Limited by Guarantee)
Report of Trustees
and Unaudited
Financial Statements
for the year ending 31st March 2024
Company Number: 02717676
Charity Registered in England and Wales Number: 1015900

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Contents
Reference and Administrative Details
Company Status
Our Governing Document
Appointment of Trustees
Our Aims and Objectives
Areas of Activity
Our Services
10
Our Volunteers
12
Quality Marques
13
Risk Management
14
Financial Review of the Year
16
Statement of Trustees, Responsibilities
20
Independent Examiners, Report
22
Statement of Financial Activities
24
Company Balance Sheet
25
statement of Cashflows
27
Notes to the Financial Statements
28

Somerset
ageuK
AGE UK SOMERSET
(Company Limited by Guarantee)
Reference and Administrative Details 23124
Trustees. Members and Directors 202312024
S. Holt (Chair)
D. F. Johnson FCA (Treasurer)
G. Blackshaw
N. Goswell
S. Jackson
J. Samways
S. Shafie-Pour
Chief Executive
P. J. Dolan Msc Cmgr FCMI (Dipm) IRRV
Principle Office and Registered Office
Ash House, Cook Way, Bindon Road, TAUNTON. Somerset TA2 6BJ
Solicitor
Porter Dodson, The Quad, Blackbrook Park Avenue, TAUNTON, Somerset TA12PX
Independent Examiner
Sarah Twist FCA DChA, A C Mole LLP, Chartered Accountants, Staffoid House,
Blackbrook Park Avenue, TAUNTON, Somerset TA12PX

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Related Parties
Age UK Somerset was an active member of the Age Concern Federation until its
demise on 31 March 2011 and has subsequently laken membership of the Age
England Associalion, its successor. In addition, Age UK Somerset has continued to
work in active partnership with Age UK and became a Brand Partner with them in
October 2010.
Partnership activities during the year have ￿ntred around supporting older people
th rough the Networks free to access information and advice service, towards which
we are undertaking accreditation to the I&A Quality Programme.
2021122 Age UK Somerset agreed to re￿1ve a sum of £21,423 from The Taunton
Cider Charitable Trust. The Trust was set up to aid pensioners of the former Taunton
Cider Company who needed some financial help. The Trust transferred the money
on the basis that, for a period of 5 years (from March 2022), Age UK Somerset would
assess and pay any claims from pensioners. The Trust was subsequently wound up.
During 2023124 no assistance was sought of Age UK Somerset. sin￿ the financial
year end a number of claims have been received and processed.
The Charity's wholly owned subsidiary, Age UK Somerset Trading Limited, was
established to operate its trading activities. Age UK Somerset Trading Ltd ceased
tiading on 22 January 2020.
Administration of the Charity
The Trustees. who are also diiectors for the purposes of the Companies Acl, presenl
their report and the financial statements of the Charity for the year ended 31 March
2024. This report has been prepared in accordance with the special provisions
relating to small companies within Part 15 of the Companies Act 2006.
Company Status
The Charity is a company limited by guarantee and does not have a share capitsl.
Each member of the company (the Trustees) undertakes to contribute to the assets
of the company if it is wound up during the time that he or she is a member, or within
one year afterwards, for payment of the debts and liabilities of the company
contracted before the time at which he or she ceases to be a member, and of the
costs, charges and expenses of winding up, and for the adjustment of the rights of
the contributories among themselves, such amounts as may be required not
exceeding £1.

SOme￿et
ageuK
AGE UK SOMERSET
(Company Limited by Guarantee)
Our Governing Document
Age UK Somerset is a company limited by guarantee governed by its Memorandum
and Articles of Association dated 26th May 1992, which were amended to allow for
current governance arrangements and extend the geographical area of benefit on
28th Augusl 2003.
New Memorandum and Articles of Association were adopted on 20th September
2023 to allow Trustees to serve a total of four times three-year terms of office,
previously th ree times three-year terms of office. We are registered as a Charity with
the Charity Commission.
The Board of Trustees. which must have a minimum of 5 members, administers Ihe
Charity. The Board meets regularly throughout the year and transacts all the main
business of the organisation.
The Trustees are volunteers and take no remuneration.
The Trustees form sub-committees when required, for example Finance, and if
necessary, officers will determine decisions in between regular meetings and seek
ratification at the next regular board meeting.
A Chief Executive is appointed by the Trustees to manage the day to day operations
of the Charity. To facilitate effective operation5 the Chlef Executive has delegated
authority for all operational matteTS within the terms of delegation as approved by the
Trustees.
The Trustees
The Trustees, who are also directors of the company for the purposes of company
law, are appoinled by the members of Age UK Somerset at the Annual General
Meeting of the company in accordance with Ihe companvs Articles of Association. In
addition, the Trustees may appoint persons to fill any casual vacancies which occur
during the year and may also co-opt a limited number of additional persons to the
Board.
Within our Board of Trustees, we aim to have and recruit a wide range of skills and
complimentary specialism, for example, persons fK)m a legal, financial and health
background.

•w a Somerset
AGE UK SOMERSET
ageuK
(Conipany Limited by Guarantee)
At each AGM one third of the Trustees who are subject to retirement by rotation shall
retire from offi￿.
Unless notified in writing by the Trustee, the date of appointment of a new Trustee is
taken as the date of resignation of the previous Trustee. The Chair is nominated
from existing Trustees where possible, but if there are no interested candidates then
this would be advertised externally.
Trustee Induction and Training
New Trustees undergo an induction session to brief them on their legal obligations
under charity and company law as well as providing a broad picture of the activities
of the Charity and its policies and procedures.
This is encompassed in a Trustees, Handbook which is regularly updated.
Aims and Objectives
The legal objects of the Charity are to promote the wellbeing of older people within
the area of the administrative County of Somerset and the unitary authority area of
North Somerset. The Charity has the general aim of contributing to the quality of life
of older people within its area of benefit, and this has been embodied within its
mission statement.
Our vision for what we want for older people in our area is quite simple:
That older people, their families and carers, have opportunities and access
to information and services that enable them to make choices so that they
experience fulfilment and satisfaction in later life.
Our mission therefore encompasses what we will do to make the vision a reality:
As an organisation. and working with partner organisations, to provide
valued services and promote the wellbeing and independence of older
people, in all their diversity, helplng them live longer and better.

Somerset
ageuK
AGE UK SOMERSET
(Company Limited by Guarantee)
The values we seek to promote include:
Using the Independen￿ of our organisation to direct our business and select
our objectives so that we maximise the independence of the individual.
Striving to earn the respect of our partners and users as well as respecting
the wishes and aspirations of others.
Seeking to ensure that the lifestyle and circUmstan￿S of older people
guarantees their dignity at all times.
Looking to etnpower older people.
Celebrating diversity and always offering equalty of opportunity.
In dealing with each other and with all older people, all staff, trustees and
volunteers will demonstrate:
Kindness
Empathy
Compassion
Patience
Care
Moving Forward
The main objectives for the coming period are as outlined in the Age UK Somerset
Strategic Plan 2022 -2026 with the overarching strategic themes:
Maintain and develop our ServI￿S in response to local needs
Working in partnership to enhance the vision, mission and values of Age UK
Somerset
Continually raising the organisation's profile
Be recognised as an efficient and effective organisation, working for the
benefit of older people

Somerset
AGE UK SOMERSET
{Company Limited by Guarantee)
ageuK
Be a financially sustainable organisation
Understand the positive difference Age UK Somerset is making to the lives of
older people
During 2023 the trustees have been developing, consulting on and refining a new
Corporate Strategy which will be adopted during 2025 and cover the period 2025
to 2029.

Somerset
ageuK
AGE UK SOMERSET
(Company Limited by Guarantee)
Our Areas of Activity
The main areas of activity continue to be the delivery of direct services to older
people,, promoting partnership and co-operation with other organisations concerned
about meeting Ihe needs of older people. involving older people in order to ensure
that their voices were heard; campaigning and developing new work projects.
The delivery of direct ServI￿S to older people is at the heart of what the Charity
does. All our services aimed to improve the wellbeing and quality of life of and for
older people.
Much of the work in 2023124 has been about continuing the recovery of services
to the pre-pandemic levels absorbing the loss of substantial public sector
funding, and promote the wellbeing benefits that can be achieved by participation
in group activity once again. This has been achieved due to the dedication of
staff and volunteers and the value older people have continued to place on Age
UK Somerset services.
The Wellbeing Servi￿, whose focus is reducing loneliness and improving
emotional, rnental and physical wellbeing by creating new friendships and
providing enjoyable conversation to brighten the day, has continued to grow
during the year, incorporating the Befriending Service for those with mobility
problerns, which complements the Active Befriending Service and also a
dedicated Friendly Phone Calls service for those who would prefer a regular
telephone chat rather than a faCe-tO-fa￿ visiL
The Cognitive Stimulation Therapy Servi￿ (which helps slow down the initial
progiess of dementia) continues to slowly expand and Age UK Somerset
continues to seek external funding to ensure the viability of these sessions can
be maintained and to enable the reduction of the cost to participants ensuring the
seNice can be accessible to all.
The charity remains grateful to the many organisations that help fund the work Age
UK Somerset does. This enables 7 of the 11 services offered, to be free to the
client. Thanks go to the National Lottery Communities fund, Community Council for
Somerset, Somerset Community Foundation, Somerset Council, North Somerset
Council, St Monica Trust, Age UK national, The Somerset ICB, the Bristol, North
Somerset and South Gloucester ICB'S and many others, mentioned elsewhere in
this report.
The Charity continued to have a role to play in campaigning on a variety of Issues
relevant to older people and developed work with Age UK on topics such as winter
fuel payments, pension reform and paying for care. This is an area of work that
continues to develop.

Somerset
AGE UK SOMERSET
(Company Limited by Guarante8)
ageuK
Delivering Public Benefit
All of the activities of Age UK Somerset are aimed at promoting the welfare of older
people across Somerset and North Somerset and are designed to provide support
andlor activity that enhances our beneficiaries, quality of life.
The impact of our woik is detnonstrated by the regular and hugely positive feedback
received from our Servi￿ users. This feedback is regularly monitored and is an
important component in our constant review and improvement process relating to our
service delivery.
The following section of this report shows the scope of our work. The Trustees have
had due regard to the Charity Commission guidan￿ on public benefit.
Our Services
Information and Advice (l & A) is delivered throughout
Somerset and North Somerset providing older people
and their families with information and advice on matters
of concern to them, assisting them to make decisions.
This service is primarily delivered from a ￿ntral office
location, which handles the majority of enquiries via the
telephone, as well as online enquiries. A small team of
community based l & A volunteers take the service to
locations across our area making the service accessible to more older people. The
central office team also hold regular surgeries throughout the area.
The team deal with over 7000 enquiries each year.
Included in this work was the support to clients in applying for Attendance Allowance
and Disability Living Allowance, with successful claims bringing in an estimated
£1.6m into the local economy and having a significant impact on the individuals.
Ageing Well is the service that provides older people
with opportunities to get together to stay fit and active.
During the year over 4.000 classes were held right across
Somerset and North Somerset in dozens of accessible
locations.
The classes cover a range of activities from traditional
chair-based activities such as Flexercise led by trained
io

Somerset
AGE UK SOMERSET
ageuK
(Company Limited by Giiarantee)
Volunteers, to Movement to Music, Yoga and Tai Chi sessions to name a few that
are led by paid qualified instructors. A number of activities have been set up
specifically to cater for the preferences of older men.
We also run Otago classes, which are specifically tailored to those who wish to "Stay
Strong, Stay Steady" To help those with mobility issues we also run 'Get Strong,
Get Steady,. With our Falls Prevention classes we believe all older people should
have the opportunity to regainlmaintain their strength and balance and thereby
reduce the risk of slips, trips and falls.
We will continue to ensure all our venues are accessible. safe and in a variety of
locations.
The Toe Nail Cutting Service, which has been part-funded by the Somerset
Partnership NHS Foundation Trust, is available to older people with the aim of
improving their quality of life and mobility.
Cuts are delivered by trained assistants, mainly in clinic
settings across the county, usually four times a year.
This vitally important service caters for some 800 older
people.
As some of the cuts are provided in clients own homes we
are required to be registered with the Care Quality
Commission (CQC) and subject to an annual audit. We
are currently rated a 'Good' Servi￿ by the CQC.
Our Wellbeing Services are about cotnbating the
loneliness and isolation of older people across Somerset
and North Somerset by improving emotional, mental and physical wellbeing:
creating new friendships. providing some enjoyable company and conversation to
brighten the day. All wellbeing serVI￿S are free to access. and incorporate:
Our Active Befriending Service matches a trained volunteer to provide one to one
support to individuals including encouraging and enabling them to access services
and activities in the community whenever possible or simply offering someone to
talk to while enjoying the benefits that getting outdoors for a walk and being more
active can bring. We also offer a Befriending Service to those with mobility
limitations providing companionship and a window to the outside world.
Our Friendly Phone Call service in partnership with Open Mental Health, is
offered for those that suffer mild to moderate depression and anxiety or would
appreciate having a regular telephone chat with a friendly volunteer in preference to
a face-to-face visit. On average around 120 individuals are supported each month.
li

Somerset
AGE UK SOMERSET
ageuK
(Company Limited by Guarantee)
Our Chat and Map service was intrOdU￿d with help from the National Lottery. We
visit the homes of older people offering a holistic approach to 301ving a wide variety
of issues that may be affecting the quality of life of an older person. Together, we
carry out an assessment 'map' of daily life, looking to provide solutions to help make
the daily life that much better. Issues uncovered range from struggling with rising
bills, feeling isolated and lonely, or having trouble coping in their homes. Solutions
may be provided through connections to other elements of the Wellbeing Service, or
other Age UK Somerset services, occasionally referrals to outside organisations
Cognitive Stimulation Therapy is a Servi￿ that can help those with a recent
diagnosis of dementia. buy some more time. It is non-pharmaceutical intervention
and provides a safe space for people to enjoy life now and spend time with others in
a similar situation.
Information & Advice North Somerset 'SCAMS' is an Anti-scams project with
North Somerset Trading Standards where our staff member works with local people
who had sadly been the subject of a scam. Funding for this project ceased at the end
of the financial year.
Age UK Somerset helps many vulnerable and elderly people each year who had
been victims of scamming and many awareness raising sessions are held to equip
people who may be targeted.
Our Wonderful Volunteers
We have had another very suc￿Ssful year in terms of recruiting and retaining
volunteers.
We are proud to have 410 active volunteers as part of
our team.
?J Volunteers, Week
a9eu
Our volunteers have roles in our Ageing Well. Information
& Advice, Chat & Map, Wellbeing services and, Cognitive
Stimulation Therapy as well as providing administrative
support.
We want to make the volunteers feel appreciated and as
part of that process we run a number of 'Thank You,
events during Volunteers. Week each June and also in
December. The volunteers have indicated they value
these. We are grateful to the many business who support
this activity through donations of time and facilities.
12

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
We also encourage volunteers to give feedback in order for us to improve their
experience and our services for the clients that they visit. The Chief Executive fronts
a regular meetings with volunteers to gain their valuable feedback. We also kept in
regular touch by email and our Vol￿, online volunteer magazine.
Whilst it is difficult to calculate, we estimate that each year our volunteers
contribute around 45.000 hours helping to make our services both successful and
very cost effective. If we apply the minimum wage to the hours they give this
amounts to well over £650,000 and many of the tasks would be valued much
higher than the minimum wage. The value of this unpaid volunteer time is not able
to be recognised in the Financial Ststements as stipulated by accounting rules.
The organisation, along with those who benefrt directly from the activities they
undertake, greatly value the contribution volunteers make to the organisation and to
the lives of older people.
Quality Marques
The Charity Quality Standards for the Age UK network verify that Age UK and its
partners are well￿0Verned and effective organisations committed to the wellbeing of
older people, staff and volunteers and to working in partnership with others. The
Standards are externally assessed by industry leaders SGS and endorsed by the
Charity Commission.
Age UK Somerset has held the Charity Qualty Standards since May 2018. In 2021
the charity completed a self-assessment to ensure it continues to hold to the
standard. During 2023 the Charity successfully underwent inspection of this and
retained the CQS quality marque.
In addition to the above, the Information & Advice service is in the process of
attaining the rigorous standard necessary to be awarded the Information & Advice
Quality Programme {IAQP).
The Chief Exeoutive is the Registered Care Manager and the organisation is
registered to provide 'personal care, by the Care Quality Commission {CQC) in
relation to its Toe Nail Cutting service.
The last two assessments by the CQC resulted in Age UK Somerset being given a
classification of 'Good'.

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Risk Management
The Trustees have in pla￿ a formal risk management process to assess risks and
implement risk management strategies for the Charity and its subsidiary trading
company.
This process includes review by Trustees and senior managers.
The process identifies the types of Tisks faced, prioritises them in terms of likelihood
of occurrence and potential impact and identifies the means of mitigating these risks.
Key strategic documents reviewed and continually updated by the organisalion
include:
The Business Continuity Plan
The Strategic Business Plan.
Key risks that are continualty monitored by the organisation include:
Safeguarding Risks
Safeguarding of all our elderly clients, Volunteers and Staff is key for Age UK
Somerset. Detailed policies and procedures are regularly reviewed, full training is
provided for all our Volunteers and Staff and an 'easy read, pro￿dUle guide is
provided. We maintain a regular and positNe relationship with both the Somerset
and North Somerset Safeguarding Boards.
Threats to Staff & Volunteers. Safety
All staff and volunteers go through an induction pro￿sS. Relevant policies relating
to both financial and personal safety are regularly updated (on a rolling basis) by
the Trustees, Chief Executive and Head of Support Services. All policies are
available to Volunteers and Staff at all times at Ash House and remotely via The
Hub portal.
l.T. Failure
As with many organisations, both large and small. we rely heavily on l.T. for
banking, finance recording, secure data capture etc.
We retsin the ServI￿S of a Devon based company called l.T. Champion to
support us in our l.T. infrastructure requirements and regularly discuss with them
any improvements we could make.
14

Sornerset
ageuK
AGE UK SOMERSET
(Company Limited by Guarantee)
Financlal Fraud
We adhere closely to a Financial Internal Controls policy and accompanying
checklist formulated on the recommended Charity Commission templates
available on their website, to safeguard the Charity from potential fraudulent acts
impacting on our banking and financial processes.
The Risk Management process is reviewed annually and monitored during the
year by Trustees.
Relevant Age UK Somerset policies and assessments" are reviewed by the Board
of Trustees on a periodic rolling basis.
"Each 'Service' has its own risk assessment(s). Each time Age UK Somerset has
a new activity or service, a full risk assessment is completed.
15

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Financlal Review of the Year
ststem8nt of Financlal Activlties
Total income from all sources was £1,043,331 (2023." £939,81n an increase of
£103,514 (11 .00/0) {2023.' increase £243,536 and 35. Oyo) from the previous year.
No trading activities were carried out during the year through the Charity's wholly
owned subsidiary trading company.
Balance Sheet
At the year end the Charity's net assets stood at £650.072 (2023.. £672,471) of which
£140,374 <2023.. £727,66n was in restricted funds. Details of the funds and the
movements therein are given in Notes 19 and 20 to these accounts.
Summary
There was an overall deficit of £22,399 (2023.. sury)lus £12, 196) a decrease of
£34,595 (283.70k) from the previous year.
The financial position of the Charity follows a very difficult period following the
pandemic, and is largely due to additional funding support resulting from suc￿Ssful
grant applications foi specific pieces of work to aid cost of living support and falls
prevention.
The Charity's funds balance is presentty in excess of the reserves policy and
provides a secure basis to facilitate designated project work and to mitigate the
anticipated return of the challenge of raising finance to deliver the Charity's work
across Somerset and North Somerset in the future.
Legacies
From time to time the charity is the recipient of bequests, often in the form of
legacies.
Legacies include an interim distribution of £27,720 from the late Audrey Arkell, and
£34,000 from the late Elsie Hanson during the financial year. A further interim
distribution has been re￿IVed from the late Audrey Arkell since the year end.
16

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Ravlaw of Principal Funding Sources
The Board of Age UK Somerset continues to operate a policy of accessing as
diverse and varied a range of funding as possible in order to not become over reliant
on any single Sour￿ and therefore provide income security. The majority of the
Charity's funding comes from agreements with organisations that share and wish to
support the Charitys aims and objectives. Increasingty this source of funding is
subject to cuts, however the recognition of the consistently positive impact our
charity's work has on the wellbeing of older people has significantly contributed to a
continuation of this financial support Wherever possible the Charity aims to maintain
these funding relationships going foThvard and is actively seeking to further this
objective by working in partnerships with other charitable organisations. Although
funders will have their own budget constraints, the Charity still consistently
endeavours to forge longer tenn agreernents with fundeis wherever possible.
The Charity has historically been in re￿Ipt of significant levels of income from
service fees. The Ageing Well serrfi￿, has, historically, been a good source of
service fee income and in the financial year are operating once again at around
£200,000 per annum pre-pandemic levels. servi￿ fees are re-invested in
supporting the services as designated funds.
Grants from foundations and trusts, legacies and donations are gratefully received
and the Charity is able to recover tax under the Gift Aid scheme from those
donations from individuals which qualify.
The charity also receives income from a number of commissioned services. These
include TNC, a Cognitive Stimulation Therapy service, Friendly Phone Calls and a
Falls Prevention 'Stay Strong, Stsy Steady, servi￿.
17

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Working Relationshlps
The Charity is a member of the Age England Association and a Brand Partner of Age
UK national.
Those who have enabled us to deliver our charitable objectives during the financial
year included:
Age UK, North Somerset Distnct Council, Pier Health Group, Quartet Community
Foundation, ReThink, Somerset Community Foundation, Somerset's Unitary County
Council, Community Council of Somerset, Somerset NHS Foundation Trust, the
National Lottery Communities fund, St Monica Trust, Tesco Bags for Life supporting
Groundwork, Bumham & Weston Energy CIC, Bridgwater Town Council, The Heath
and Well Being Board at North Somerset Council and several other generous entities
and individuals.
The Charity would wish to thank all organisations and individuals who have
supported its activities during the year.
Reserves Policy
The Board has established a policy whereby sufficient unrestricted funds not held in
fixed assets (free reserves) should be accumulated over time to provide working
apital foi the continuation of operations for a minimum 3 month and maximum 6
month period. This level of free reserves can equally be applied to 12 months budget
considerations, any contractual obligations that are likely to materialise in the event
of the Charity wholly or partly ceasing operations and to provide the funding of
anticipated capital expenditure.
The Board considers that in keeping with the above requirements an appropriate
level of free reserves from the General Fund would be an amount of £350,000 (2023."
£350, 000). At 31 March 2024 the free reserves held in Unrestricted Funds amounted
to £501,402 (2023.. £540,580). This r￿Ure is arrived at by taking the total value of the
Unrestricted Funds £509,698 (2023.. £544, 804) less the value of fixed assets £8,296
(2023.. £4, 224).
The £151,402 {2023.' £190,580) of reserves held in excess of the policy includes
£193,343 (2023.. £142,263) of designated funds, which will be used to support fee
income generating services, in addition to the following specific areas:
Befriending Service project opportunities
Volunteers training and events
18

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
The Trustees have approved a motion to undesignate the unused balances
amounling to £99,356 of the IT hardware renewals and IT Cloud infraslructure
initiatives in areas such as Finance, Human Resources and Telephony since the
year end to ensure funds can be directed to support the continuation of charitsble
services.
Detsils of the designated amounts are speCif￿d in the Statement of Funds (Notes to
the Accounts 19).
The remaining surplus of free reserves allows sufficient cover for income loss risk,
the negative financial impact of unexpected adverse events and facilitating funding
for further new opportunities.
Investment Policy
The Board has the power to invest the ChaTitys assets as it sees fit. However, its
present policy is not to have investments unless necessary to accumulate for an
identified project, where the aim would be to invest in a manner consistent with the
objectives and timing of the project. No such investments are presently held.
Reserves are placed on interest bearing deposit. These are split between the
Charity's principal bankers Santandei Corporate Banking, NalWe5t and the CCLA
Charities Official Investment Fund (COIF) - Charities Deposit Fund. Funds are
deposiled to make best use of Ihe Financial Services Compensation Scheme
(FSCS), which protects deposited balances up to £85,000, Sin￿ the year end a
change in portfolio management has been actioned to support this protection.
Plans for the Future Period
The Charity is fully engaged with the Integrated Care Boards of both Somerset and
North Somerset.
This includes working as part of the Somerset and North Somerset neighbourhood
initiatives, social prescribing across the VCSE Ololuntary, Community & Social
Enterprise) sector and the 'prevent' agenda in respect of rnental health issues and
reducing the time older people are in hospilal.
The Charity has successfully established itself as a key and willing partner with other
VCSE organisations across both of its areas. This has enabled various VCSE
proposals being heard and acted upon.
19

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
As a result of known funding pressures felt by local councils and the local NHS
organisations from April 2024 onwards, this has had a 'knock on, effect in which we
have seen a substantial fall in the level of grant funding available to us from these
Sources. We have been fortunate in that we have been able to gain a vast amount of
this financial support from other funding sourtss during the current period, together
with successfully being awarded other new grants arising. The Trustees have been
fully engaged in monitoring Servi￿ operations to ensure future viability and
protecting the Charity in the long term.
Statement of Trustees, Responsibilities
The Trustees (who are also directors of Age UK Somerset for the purposes of
company law) are responsible for preparing the Trustees, Report (incorporating the
directorfs report) and the financial statements in accordance with applicable law and
United Kingdom Accounting Standards, including Financial reporting Standard 102:
The Financial Reporting Standard applicable in the UK and Republic of Ireland
(United Kingdom Generally Accepted Accounting Practice).
Company law requires the Trustees to prepare financial statements for each financial
year, which give a true and fair view of the state of affairs of the charitable company
and of the income and expenditure of the charitable company for that period.
In preparing these financial statements, the Trustees are required to:
Select suitable accounting policies and then apply these consistently,
ObseNe the methods and principles in the Charities SORP,
Make judgements and accounting estimates that are reasonable and prudent,
State whether applicable UK Accounting Standards have been followed,
subject to any material departures disclosed and explained in the financial
statements, and
Prepare the financial statements on the going concern basis unless it is
inappropriate to presume that the charitable company will continue in
business.
The Trustees are responsible for maintaining proper accounting records, which
disclose with reasonable accuracy at any time the financial position of the charitable
company and enable them to ensure that the financial statements comply with the
Companies Act 2006. They are also responsible for safeguarding the assets of the
20

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
charitable company and hence for taking reasonable steps for the prevention and
detection of fraud and other irregularities.
The Trustees are responsible for the maintenance and integrity of the corporate and
financial information included on the charitable company's website. Legislation in the
United Kingdom governing the preparation and dissemination of financial statements
may differ from legislation in otherjurisdictions.
Approved by the Board of Trustees
.and signed on its behalf by:
t) f.1kn-
Stephen Holt
David Johnson FCA
Chairman
Treasu rer
Age UK Somerset
Age UK Somerset
21

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Inde
endent Examiner's Re
'the com
ort to the Trustees of A e UK Somerset
an
I report to the Charity Trustees on my examination of the accounts of the company for
the year ended 31 March 2024, which are set out on pages 24 to 50.
RESPONSIBILITIES AND BASIS OF REPORT
As the Charity's Trustees of the company (and also its directors for the purposes of
company law) you are responsible for the preparation of the accounts in accordance with
the requirements of the Companies Act 2006 {'the 2006 Act.).
Having satisfied myself that the accounts are not required to be audited under Part 16 of
the 2006 Act and are eligible for independent examination, I report in respect of my
examination of your accounts as carried out under section 145 of the Charities Act 2011
('the 2011 Act,). In carrying out my examination I have followed the Directions given by
the Charity Commission under section 145{5) (b) of the 2011 Act.
An Independent Examination has been carried out instead of an audit under Regulation
31 (fj. The Charity has been granted an audit dispensation by the Charity Commission,
dated 11 September 2024 under regulation 34(3){a) of the Charities (Accounts and
Reports) Regulations 2008.
The dispensation is given based upon the information provided by the trustees that..
The other arrangements or requirements in place for an independent examination
are sufficiently similar to those imposed by section 145(1).
INDEPENDENT EXAMINER'S REPORT
Since the company's gross income exceeded £250.000 your examiner must be a
member of a body listed in section 145 of the 2011 Act. I confirm that l am qualified to
undertake the examination because l am member of the Institute of Chartered
Accountants England & Wales. which is one of the listed bodies.
I have completed my examination. I confirm that no matters have come to my attention in
connection with the examination giving me cause to believe:
1. accounting records were not kept in respect of the Charity as required by section
386 of the 2006 Act., or
2. the accounts do not accord wlth those recoTds; or
22

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Inde
endent Examiners, Re
'the com
continued
ort to the Trustees of A e UK Somer5et
an
INDEPENDENT EXAMINER'S STATEMENT (continued)
3. the accounts do not comply with the accounting requirements of section 396 of the
2006 Act other than any requirement that the accounts give a 'true and fair view,
which is not a matter considered as part of an independent examination: or
4. the accounts have not been prepared in accordan￿ with the methods and
principles of the Statement of Recommended Practice for accounting and
reporting by charities (applicable to charities preparing their accounts in
accordance with the Financial Reporting Standard applicable in the UK and
Republic of Ireland (FRS 102)).
I have no concerns and have come across no other matters in connection with the
examination to which attention should be drawn in this report in order to enable a proper
understanding of the accounts to be reached.
Sarah Twist FCA DChA
A C Mole LLP
Chartered Accountants
Stafford House
Blackbrook Park Avenue
Taunton
Somerset TA12PX
23

Somer5et
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Statement of Financial Activities
includin
Income and Ex
enditure Account
for the
ear ended 31 March 2024
Unrestricted Restricted
Notes
Funds
Funds
Total Unrestricted Restrictèd
Funds
Funds
Funds
2024
Total
Funds
2023
Income:
Donations, gifts & legacies 2
Investment income
75.692
28,062
2,500
78,192
28,062
30,219
10,567
38,500 68, 719
10,567
103,754
2.500
106,254
40,786
38,500 79,286
Income from charitable activities..
Services
4 267,548
Grants and contracts
61,820
Other
10.000
267,548
659,529
10,000
203.078
64,929
11.000
203,078
581,524 646,453
11,000
597.709
Total income
443,122
600,209 1.043.331
319,793
620,024 939,817
Expenditure:
Charitable activits'es
7 130.426
935.304 1,065,730
113,081
814,540 927,621
Total expenditure
130,426
935.304 1.065.730
113,081
814,540 927,621
Net incomel(expenditure)
for the year before transfers 312,696 (335.095) {22,399)
206,712 (194,516) 12,196
Transfers
(347.802) 347,802
(271,806) 271,806
Net movement in funds
(35,106>
12,707 (22,399)
(65,094)
77,290 12,196
Fund balan￿S 1 April
544,804 127,667 672,471
609,898
50,377 660,275
Fund balances 31 March
509,698
140,374 650.072
544.804 127,667 672.471
24

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Balance Sheet
as at 31 March 2024
Com
Re
istration Number: 02717676
an
Notes
2024
2023
Fixed assets:
Tangible assets
Investments
14
15
8,294
4,222
8,296
4.224
Current assets:
Debtors
Cash at bank and in hand
16
87,731
605,133
40,231
692,713
692.864
732,944
Liabilities:
Creditors falling due within one year
17
51,088
64,697
Net current assets
650,072
672,471
Total assets less current liabllities
650.072
672,471
Net assets
650,072
672,471
The Funds of the Charity:
Unrestricted Fund8:
General funds
Designated funds
316,356
193,342
402,541
142,263
19
19
509,698
140,374
544,804
127,667
Restricted funds
Total Charity Funds
650,072
672.471
25

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Balance Sheet
as at 31 March 2024
continued
Com
Re
istration Number: 02717676
an
The Company is entitled to exempts'on from audit under Section 477 of the Companies Act 2006 for
the year ended 31 March 2024.
The members have not required the Company to obtain an audit of their financial statements for
the year ended 31 March 2024 in accordance with Section 476 of the Companies Act 2006.
The Trustees acknowledge their responsibilities for.
{a)
ensuring that the Company keeps accounting records vthich comply with Section 386
and 387 of the Companies Act 2006 and
(b)
preparing finanGial statements which give a true and fair view of the state of affairs of the
Company as at the end of each financial year and of its profit or loss for each financial
year in accordance with the requirements of Sections 394 and 395 and which otherwise
comply with the requirements of the Companies Act 2006 relating to financial statements,
so far as applicable to the Company.
The financial statements have been prepared in accordance with the provisions of part 15 of the
Companies Act 2006 relating to the small companies regime.
Approved by the Board for issue on
2025 and signed on its behalf by:
D F Johnson FCA
Treasurer
Chair
26

.) Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Statement of Cashflows
for the
ear ended 31 March 2024
2024
2023
Notes
Cashflows from operating activities:
Net movement in funds for the year
(as per Statement of Financial Actiwties)
Adjustments to cash flows from non-cash items
Depreciation
14
Investment income
(22,3991
12, 196
5,850
(28,062)
3,544
(70.567)
(44,611)
5,173
Working capital adjustments..
Ilncrease)IDecrease in debtors
IDecrease}Ilncrease in trade creditors
16
(47.501)
(13,609)
24,965
2,220
Net cash generated from
operating activities
(105,721)
32, 358
Cashflows from investing activities:
Interest from investments
Acquisitions of tangible assets
28,062
(9,922)
10,567
(5, 028)
14
Net cash froml(used in)
investing activities
18,141
5, 539
Change in cash and cash equivalents
in reporting period
Cash and cash equivalents at the beginning of
the reporting period
(87,580)
37,897
692.713
654,816
Cash and cash equivalents at the end of the
reporting period
605,133
692. 713
27

Sornerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Notes to the Flnanclal Statements
for the
ear ended 31 March 2024
Accounting Policies
The principal accounting policies adopted in the preparakn'on of the financial statements are as
tollows..
Basis of preparation and assessment of going concern
The financial statements have been prepared in accordance with Accounting and Reporting
by Charities.. Ststements of Recommended Practice applicable to charities preparing their
accounts in accordance wth the Financial Reporting Standard applicable in the UK and
Republic of Ireland (FRS 102) (Issued October 2019)- (Charities SORP (FRS 102)), the
Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 102) and the
Companies Act 2006.
Age UK Somerset meets the definition of a public benefit entity under FRS 102.
The financial statements have been prepaw under the histoncal cost convention with Items
recognised at cost or transaction value unless stated othe￿iSe within these notes.
Legal status of the Charity
The Charity is a company limited by guarantee and has no share capital. In the event of the
Charity being wound up, the liability in respect of the guarantee is limited to £1 per member of
the Charity. A5 at 31 March 2024 the￿ were 7 members. The company is incorporated in
England and Wales.
Registered office.. refer to page 3 Referen￿ and Administrative Details 23124.
Investments in Subsidiary Undertakings
Investments in subsidiary undertakings are measured at cost and reviewed annually for
impairment. On the basis that the subsidiary is not material to the group, consolidated
accounts have not been prepared.
Income
Income from generated funds:
Income is included in the Statement of Financial Acts-vities when the Charity is legally entitled
to the income, it is probable the income wll be received and the amount can be measured
reliably. The following specific policies are applied to particular categories of income.
Income from donations and gifts is recognised in the year in which they are re￿1Vable.
For legacies, entitlement is taken as the earlier of the date that either.. the Charity is aware
that probate has been granted, the estate has been finalised and notification has been made
by the executor(s} to the Trust that a distribution will be made, or when a distribution is
received from the estate.
28

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Notes to the Financial Statements
for the
ear ended 31 March 2024
Accounting Policies (continued)
Incomo from generatod funds Icontinuod):
Receipt of legacy, in whole or in part, is only considered probable when the amount can be
measured reliably and the Charity has been nots.fied of the executorfs intention to make a
distribution. Where legacies meet the criteria for income recognition but have not been
received at the balance sheet date they are recognised in legacy income and other debtors.
Where legacies have been notified to the Charity or the Charity is aware of the granting of
probate and the criteria for income recognition have not been met, then the legacy is treated
as a contingent asset and disclosed If matenal.
Income from investments is recognised when receivable and the amount can be measured
reliably by the Charity, this is nonnally upon notification of the interest paid or payable by the
Bank.
Income from charitable activities:
Income from grants, contracts and government grants is recognised when the Charity has
entitlement to the funds, any perfomiance conditions attached to the grants have been met, it
is probable that the income will be received and the amount can be measured reliably and is
not deferred.
Where no conditions are attached to grants they are recognised within donations, gitts and
legacies. Where conditions relating to perfomiance of services are attached i.e. contracts,
grant income is recognised in charitable activities grants and contracts within the Statement of
Financial Activities.
Where grant income is received in advan￿ of conditions being met, which are outside of the
Charity's control, income is deferred within creditors." grants received in advan￿ until grant
conditions are met. Where grant income has not been received and conditions have been
met in the year, income is accrued within other debtors.
Income from services and other income from charitable activities are recognised in the period
in which the Charity is entitled to receipt, it is probable that economic benefits will flow to the
Charity and the amount can be reliably measured.
Expenditure
Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation
committing to that expenditure, it is probable that settlement will be required and the obligation
can be measured reliably. All expenditure is recognised on the accruals basis.
Expenditure on charitable activities comprises costs incurred by the Charity in the delivery of
its activities and services for its beneficiaries. It includes both
costs that Gan be allocated direcuy to such activities and Gosts of an indirect nature necessary
to support them.
29

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Notes to the Financial Statements
for the
ear ended 31 March 2024
Accounting Policies (continued)
See 1.6 below for details on support and governance cost allocations. Gfants payable are
recognised within charitable activities when a constructive obligation ari868 resulting in the
payment being unavoidable.
Allocation of support costs and governance costs
Support costs are those functions that assist the work of the Charity but do not directly
undertake charitable activities. Support costs include premises costs, finance, personnel,
payroll and governance costs, which support the charities activities. These costs are allocated
across the vartous charitable activities.
Support staff costs are allocated on the basis of staff allocated time. Other support costs such
as premises costs are allocated on the basis of pro rata staff full time equivalents.
Governance costs are not allocated to charitable activities as these costs are retained within
head office central activity-
Pension costs
The Chanty make contributs'ons to defined contribution pension schemes on behalf of
employees, which involves payment of contributions into employees, personal pension
schemes. The assets of these schemes are held separately from the group in independently
administered schemes. The amount included in the Statement of Financial Activities
represents the contributions payable to the schemes in respect of the accounting period.
Amounts are allocated be￿een unrestricted and restricted funds based on time spent by staff.
Operating leases
The Charity classifies the lease of property and office equipment as operating leases as title
and risks and rewards of ownership are retsined by the lessor. Rentals are charged on the
straight line basis over the temi of the lease through the profit and loss account.
Tangible fixed assets
Whcrc purchascd, fixed assets are stated at purchase costs p5us incidental expenses of
acquisition. Where donated, fixed assets are stated at estimated market value on acquisition.
Depreciation is charged in respect of fixed assets and is calculated to write off the cost of the
assets, less esbmated residual value, over their expected useful economic lives as follows..
Computer equipment
other equipment
straight line over 3 years
straight line over 3 years
Fixed assets are normally capitalised where the value of an asset or group of related assets
exceeds £1.000.
30

.) Somerset
ageuK
AGE UK SOMERSET
(Company Limited by Guarantee)
Notes to the Financial Statements
for the
ear ended 31 March 2024
Accounting Policies {continued)
1.10 Cash and cash equivalents
Cash and cash equivalents include cash and short term highly liquid invpstmpnts that are
readily convertible to a known amount of cash and subject to an insignificant risk of change in
value.
1.11 Grants received in advancè
Deferred income is included within creditors" grants received in advance in the Balance Sheet
and comprises grant income received in advance of the provision of charitable activities where
grant Conditions outside the Charity's Control have not been met. Deferred income is
recognised within income in the Statement of Financial Activities when the recognition
conditions for income from grants, contracts and government grants are met, typically when
the grant condits'ons are met.
1.12 Financial instruments
The Charity only has financial assets and liabilities that qualify as basic financial instruments
including bank balan￿s, cash, debtors and creditors. Basic financial instruments are initially
recognised at transaction prtce and subsequentiy amortised cost.
1.13 Taxation
The Company is a registered charity and is therefore not liable to corporation tax or capital
gains tax to the extent that its income and gains are applicable to charttable purposes only.
Value added taxation is not recoverable by the Company and is therefore included in the
relevant costs in the Statement of Financial Activities. The Charity subsidiary is not VAT
registered and unable to recover Value Added Tax and therefore it is included within the
relevant costs In the Statement of Financial Activities.
1.14 Fund accounting
General Funds are unrestricted funds, which are available for use at the discretion of the
Board In ftjrtherance of general objectives of the Charity and which have not been designated
for other purposes. Designated Funds comprise unrestrictod funds that have baen set aside
by the Board for particular purposes. The aim and use of each designated fund is set out in
the notes to the accounts. Restricted Funds are to be used for specific purposes as laid down
by the donor.
31

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Notes to the Financial Statements
for the
ear ended 31 March 2024
Accounting Policies (continued)
1.15 Critical accounting estimates and judgements
Thc prcparation of thc financial statements requires management to make judgements,
estimates and assumptions that affect the application of policies and reported amounts of
assets and liabilities, income and expenses. Estimates and judgements are Continually
evaluated and are based on historical experience and other factors, including expectations of
future events that are believed to be reasonable under the circumstances. The resulting
accounting estimates will. by definition. seldom equal the related actual results.
The Trustees are of the opinion that there are no estimates, assumptions and management
judgements thatcarry a significant risk of material adjustments to the carrying amounts of assets
and liabilities within the next financial year.
1.16 Donated Èorvicé8
In accordance with the Charities SORP (FRS 102}, any unpaid general volunteer time is not
recognised in the financial statements.
Donations, gifts & legacies
Unrestricted Restricted
Funds
Funds
Total Unrestricted Restricted Total
Funds
Funds Funds Funds
2024
2023
Donations and gifts
Legacies
41,692
34.000
2,500
44.192
34,000
20, 130 38, 500 58,630
10.089
10,089
75,692
2,500
78,192
30.219 38.500 68, 719
The Charity benefits greatly from the involvement and support of its many volunteers, details
of which are given in our Trustees, Annual report. In accordance with FRS 102 and the
Charities SORP (FRS 102), the economic contribution of general volunteers is not recognised
in the accounts.
32

Somerset
ageuK
AGE UK SOMERSET
(Company Limited by Guarantee)
Notes to the Financial Statements
for the
ear ended 31 March 2024
Investment income
Unrestricted Restricted Total Unrestrfcted Restricted Total
Funds
Funds Funds
Funds
Funds
Funds
2024
2023
Interest receivable
28.062
28,062
10,567
10,567
Income from charitable activities - Income from services
Unrestricted Restricted Total Unrestricted Restricted Total
Funds
Funds Funds
Funds
Funds Funds
2024
2023
Ageing Well Somerset
Ageing Well North
Somerset
Falls Prevention
Somerset
Falls Prevention
North Somerset
Infonnation Advocacy
Toenail Cutting
Mental Wellness
Support
94.181
94,181
75,255
75,255
56,376
56,376
29, 556
29, 556
40,018
40,018
33. 196
33, 196
12.040
100
40,534
12,040
100
40,534
8, 334
8,334
37,469
37,469
24.300
24,300
19,268
19,268
267,548
267,548
203, 078
203, 078
33

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Notes to the Financial Statements
for the
ear ended 31 March 2024
Income from charitable activities - Grants and contracts
Unrestricted Restricted Total Unrestricted R•stricted Total .
Funds
Funds Funds
Funds
Funds Funds
2024
2023
Local authorities
NHS Somerset and
NHS North Somerset
The National Lottery
Fund- RC South West
Region
tnlcommunity- Community
Organisations COL Fund
Other grants
Age UK Grants
Surviving Winter
30,000 306,222 336,222
30, 000 270,250 300, 250
62,605
62,605
729, 663 129, 663
41.487
41,487
17,820 17,820
72,251
72,251
54.444 58,544
35.900
63,620
24.800
24,800
4,100
27,720
7, 767 115, 175 122.942
27,162 5,566 52,728
23,050 23, 050
61,820
597,709 659.529
64,929 581,524 646,453
Income from charitable activities - Other income
UnrestriGtedRe5tricted
Funds
Funds
Total un￿striCted Restricted Total
Funds
Funds
Funds Funds
2024
2023
Age UK brand
partnership
Other income
10,000
10,000
10.000
1, 000
10.000
1,000
10,000
10,000
11.000
11,000
34

Sornerset
ageuK
AGE UK SOMERSET
{Company Limited by Guarantee)
Notes to the Financial Statements
for the
ear ended 31 March 2024
Expenditure on charitable activities
Note Unrestricted Restn"cted Total Unrestricted Restricted Total
Funds
Funds
Funds
Funds
Funds Funds
2024
2023
Staff costs
Volunteer expenses
Travel
Recruilment
Premises costs
Communication and
offi￿ costs
Service related costs
Grants payable
Governance costs
Other costs
13,448
{758)
569,521
13,990
582,969
13,232
13, 726 494,026 507, 752
464 7,930 8,394
32,064
68
12,423
32,064
68
10,244
325 22,495 22, 820
952
952
(2,482) 9,053 6,571
(2,179)
(1,774)
(776)
19,370
103,474
29,130
17,596
102,698
29,130
41,112
5,980
(1.704) 9,706 8,002
101,278 101,278
36, 772 36, 772
22, 090
22, 090
(19) 3, 808 3. 789
10
41,112
{49)
6,029
49,024
786,069
835,093
32,400 686,020 TI8,420
Su
ort costs
General Offi
Senior management
Finance
Combined services
Income generation
9,445
12,800
{653)
48.898
10,912
77,113
30,618
24,040
17,464
86,558
43,418
23,387
66,362
10,912
6,061 61,690 67,751
30,611 11,567 42, 178
(6, 063) 30, 845 24, 782
39,322 24,418 63, 740
10, 750
10.750
130,426
935,304 1,065,730
113.087 874,540 927,621
Support costs relate to those costs which are not directly attributable to the charitable activities
and are apportioned by the Board on the following basis..
Su
ort cost
General office
Senior management
Finance
Combined services
Income generation
Basis of a
rtionment
Pro rata to staff full time equivalents
Allocated on time
Allocated on time
Allocated on time
Allocated on time
35

Somer5et
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Notes to the Financial Statements
for the
ear ended 31 March 2024
Independent examination remuneration
2024
2023
Independent examination fee
Accounting services
Bookkeeping
4,136
6,984
2, 000
8, 363
4,986
11,120
15,349
Governance costs
Unrestricted Restricted Total Unrestricted Restricted Total
Funds
Funds
Funds
Funds
Funds Funds
2024
2023
Independent examination
fee
Accounting services
Bookkeeping
Legal fees
4,136
6,984
28.372
1,620
4,136
6,984
28.372
1,620
2,000
10,253
7.365
2,472
2,000
10,253
7,365
2,472
41,112
41,112
22, 090
22, 090
10
Grants payable
Unrestricted Restricted Total Unrestricted Restricted Total
Funds
Funds
Funds
Funds
Funds Funds
2023
2024
Grants have been paid out for the following activities..
Surviving Winter
29,130
29,130
Hardship Fund
32, 922 32, 922
3, 850 3, 850
29,130
29,130
36,772 36, 772
36

•1 Sornerset
ageuK
AGE UK SOMERSET
(Company Limited by Guarantee)
Notes to the Financial Statements
for the
ear ended 31 March 2024
11
Trustee directors
None of the Trust* Directors (or any persons connected with them) received any remuneration
during the year (2023.. none). No expenses were reimbursed to Trustee Director8 {2023.' none>.
No donations were re￿iVed from the Trustee Directors during the year (2023." none).
12
Wages and salaries
2024
2023
Wages and salaries
Employer National Insurance
Employer Pension
Other staff costs
673,529
35,019
30.260
5,942
584,206
30, 884
25.547
5.680
744,750
646.317
Presented within ex
enditure as follows:
Expenditure on charitable activities..
Staff costs
Support costs allocated
582,968
161,782
507. 752
138.565
744,750
646,317
One individual employee was paid over £60,000 {2023." 1).
The average monthly number of employees, calculatecj as full-time equivalents, during the year
was..
2024
No
18
2023
No
17
Charitable activities
Governance
19
18
37

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Notes to the Financial Statements
for the
ear ended 31 March 2024
12
Wages and salaries (continued)
The average head count during the year was 60 (2023.. 54.
The key management personnel is identified as the Chief Executive Officer. The total
employee benefits, inclusive of pension and social security costs, of the key management
personnel of the Charity were £66,418 (2023. £63, 716).
13
Defined contribution pension 8cheme
The Charity makes contributions to pension schemes on behalf of employees. which involves
payment of contributions into employees, personal pension schemes. The pension cost
charge for the year represents contributions payable by the Chanty to the scheme and
amounted to £30,260 {2023." £25. 54n.
Contributions totalling £4.971 (2023.. £4.049) were payable to the scheme at the end of the
year and are included in other creditors.
14
Tangible assets
Other
Computers Equipment
Total
Cost
As at 0110412023
Additions
33.748
989
9,922
34,737
9,922
As at 3110312024
33,748
10,911
44,659
Dep￿CiatIon
As at 0110412023
Charge for year
29,526
2,543
989
3,307
30,515
5,850
As at 3110312024
32.069
4,296
Net book value
As at 3110312024
1,679
6,615
8,294
As at 3110312023
4,222
4,222
38

Somerset
age UK
AGE UK SOMERSET
(Company Limited by Guarantee)
Notes to the Financial Statements
for the
ear ended 31 March 2024
15
Investments
Total
2024
Total
2023
Age UK Somerset Trading LTD
Ordinary shares of £1 each
Age UK Somerset Trading LTD (Company Registration Number". 03847089) was incorporated
on 23 September 1999 as a wholly owned trading subsidiary of Age UK Somerset. The
parent chanty holds 100°/o of the issued share capitsl and 100 % of the voting rights of the
subsidiary trading company.
The trading subsidiary gift aids any taxable profits to Age UK Somerset annually under the Gift
Aid bcheme. The trading subsidiary ceased trading on 22 January 2020. Registered Offi￿..
refer to page 3 Rcference and Administrats've Details 21122
The results of Age UK Somerset Trading LTD were as follows..
2024
2023
Turnover
Costs of sales
Gross profit
Administrative expenses
Operating loss
Gift aid to Age UK Somerset
The assets and liabilities were:
Current assets
Current liabilities
Total net assets
Called up share capital
Retained Eamings
39

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Notes to the Financial Ststements
for the
ear ended 31 March 2024
16
Debtors
2024
2023
Trade debtors
Other debtors
Prepayments
6,155
75,519
6,057
18,802
17,229
4,200
87,731
40,231
17
Creditors - Amounts falling due within one year
2024
2023
Trade creditors
Other creditors and accruals
PAYE Income Tax & National Insurance
Amounts due to group undertaking5
6,707
36,166
8,213
12,612
42. 121
9,962
51,088
64,697
18
Grants rècèived in advanca
2024
2023
Balance as at 1 April
Allocated in year
Received in year
10.082
(10,082)
17,385
(17,385)
10,082
Balance as at 31 March
10,082
40

Somerset
ageuK
AGE UK SOMERSET
(Company Limited by Guarantee)
Notes to the Financial Statements
for the
ear ended 31 March 2024
19
Statement of funds- for the year ended 31 March 2024
Balance
1 Apr 2023
Balance
Transfers 31 Mar 2024
Income Expenditure
Restricted funds
Ageing Well Somerset
Ageing Well North Somerset
Befriending Somerset
Active Befriending Somerset
Active Befriending North
Somerset
Friendly Phone Calls
Ageing Well Falls Prevention
Somerset
Ageing Well Falls Prevention
North Somerset
Information & Advice
62.192
48,968
195,316
104,054
858
14,223
133,124
55,086
858
9,681
3,342
1,200
7,498
35,123
51,444
15.746
29,573
26,876
21,871
102.622
112,120
9,498
12,856
39,400
130,850
57,145
84,496
4,889
46,355
North Somerset (SCAMS)
North Somerset Projects
15.018
19,312
3.832
4,294
5,486
1,654
Surviving Winter
Toe Nail Cutting
Mental Wellness Support
The National Lottery Community
Fund- RC South West Region 1,041
Chat & Map Service
51,021
Taunton Cider Trust
21,423
Mendip & Wells
25,000
29,800
23.205
18,900
29,130
67,925
105,558
670
44,720
86,658
41,487
73,783
8.062
31,255
{31,255)
11,702
21,423
9,824
14,171
(1,005)
Total restricted funds
127,667 600,209
935,304
347,802
140.374
41

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Notes to the Financial Statements
for the
ear ended 31 March 2024
19
Statement of funds for the year ended 31 March 2024 (continued)
Balance
1 Apr 2023 Income Expenditure
Balance
31 Mar 2024
Transfers
Unrestrictsd funds
Designated..
Ageing Well Somerset
Ageing Well North Somerset
Befriending Somerset
Acts've Betriending Somerset
Active Befriending North
Somerset
Friendly Phone Calls
Ageing Well Falls Prevention
Somerset
Ageing Well Falls Prevention
North Somerset
Information & Advice
North Somerset (SCAMS)
Surviving Winter
Toenail Cutting
Mental Wellness Support
Chat & Map Servi
Volunteers
IT Hardware Renewals
26.000
IT Infrastructure Development 80,000
North Somerset & Somerset
Services
97,385
57,599
(97,385)
(52,802)
(858)
(3,760)
814
16,388
150
5,612
15,529
3,610
125
3,550
3,000
3,675
3,000
40.070
(8,492>
31,578
9,266
6,946
12,040
11.174
585
{4,8891
16,417
18,120
1585)
40,557
24.405
25
30.305
(40,5571
(26.6181
2,213
30
55
42,670
12,365
26,000
73,356
{6,644)
331
(331)
Total designated funds
142,263
324,304
42.670
(230,5561
193,343
General
402,541
118,817
87,756
(117,246)
316,355
Total unrestricted funds
544,804
443.121
130,426
{347,802}
509,698
Total funds
672.471 1,043,331
1,065.730
650,072
42

Somer5et
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Notes to the Financial Statements
for the
ear ended 31 March 2024
19
Statement of funds for the year ended 31 March 2024 (continued)
Statement of funds - Restricted funds detail
Ageing Well Somerset is the service that provides older people with opportunities to get
together to stay fit and acts've. It is a highly suc￿Ssful project funded by service fee income,
fundraising and grants from Somerset County Council and other bodies. It has been running
ft)r several years to promote healthy lifestyles. improved mobility and mental wellness benefits
for older people, with activity classes organised across Somerset.
Ageing Well North Somerset is the same service a3 Ageing Well Somerset, funded by service
fee income, contracts with North Somerset Council and other grants from other bodies. It has
also been running very successfully for a number of years as in Somerset.
Befriending Somerset is a service aimed at helping to combat loneliness and isolation across
Somerset and North Somerset. Funding in this financial year was in the main grants from the
NHS and Somerset County Council (for the area of Somerset only).
Active Befriending Somerset is a service very much follows the research carried out by the
NHS in recognising that any form of movement can only be beneficial to individuals. The
serviGe thu5 provide5 both Gompanionship and gentle movement through walking. It is often
referred to as our'walk and Talk, servi￿.
Active Befriending North Somerset is the same service as Active Befriending Somerset,
funded by contracts with North Somerset Council.
Ageing Well Falls Prevention Somerset is the provision of exercise classes tailored specifically
to individuals who have been referred as in need of falls prevention. Stay Strong Stay Steady
In Somerset Is deliverecj under contract with èiomerset County Council and Is also a fee
income service.
Ageing Well Falls Prevention North Somerset is the same service as Ageing Well Falls
Prevention Somerset. It has been funded on a grant basis by Pier Health Group for BNSSG
ICB and is also a fee income service.
43

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Notes to the Flnanclal Statements
for the
ear ended 31 March 2024
19
Statement of funds for the year ended 31 March 2024 {continued)
Information & Advice provides online and telephone acce5S to up to date information on older
people's issues and provides advice on services that are available in Somerset and North
Somerset, helping older people to make infomied decisions. It was funded during
the year through grants from organisations including Somerset County Council, North
Somerset Council, Age UK and grants from other bodies. There is some service fee income in
relation to donations given after successful attendance allowance claims. During the year the
National Lottery supported the awareness of this seNice through the Cost of Living fund
enabling 'drop-in' sessions across the area for older people to come in for information and
advise.
Information & Advi￿ North Somerset (SCAMS) is an Anti-scams project with North Somerset
Trading Standards funded by a grant from North Somerset Council. Age UK Somerset helps
many vulnerable and elderly people each year who have been victims of scamming and many
awareness raising sessions are held to equip people vtho may be targeted.
North Somerset Projects covers a range of activities that are supported and grant funded by
North Somerset Council ancjlor the Bristol, North Somerset and South Gloucestershire Clinical
Commissioning Group {BNSSG). Project initiatives were in development during the financial
year to best enable community impact.
Surviwng Winter is a small grant giving programme vlith fiJnds provided by Somerset
Community Foundation to support older people in Somerset experiencing fuel poverty in
winter. Funds provided by the St Monica Trust similarly supported those in North Somerset.
There is a small management fee involved.
Toenail Cutting provideg a basic toenail cutting service via a network of community-based
clinics. It is funded by service fee income and the Somerset NHS Foundation Trust on a
contract basis. It is available to older people living in Somerset with the aim of improving their
quality of life and mobility. This setvice has also been registered with the Care Quality
Commission (CQC) to enable a small-scale domiciliary service to be provided to housebound
older people. The service is recognised as a 'Good' service under CQC inspection rules.

Somerset
ageuK
AGE UK SOMERSET
{Company Limited by Guarantee)
Notes to the Financial Statements
for the
ear ended 31 March 2024
19
Statement of funds for the year ended 31 March 2024 Icontinued
Mental Wellbeing Support currently encompasses two service provisions. Firstly. Age UK
Somerset's involvement in the Somerset-wide Open Mental Health partnership, within which
Age UK Somerset has been commissioned and funded by Rethink to provide a Friendly
Phone Calls support service in Somerset for older clients who are suffering mild to moderate
mental health difficults-es. The partnership consists of 10 VCSE organisations working in
tandem with Somerset NHS Foundation Trust to provide a 'no wrong doorf access to mental
health servicc across the county. Secondly the provision of an income fee service called
Cognitive Stimulation Therapy {CST), proven to be beneficial in the eady stages of dementia
in older people. During this financial year our CST provision was funded by Somerset County
Council and Age UK. The CST service has expanded into North Somerset during this financial
year.
The National Lottery Communities fund- RC South West Region is a project whose aim is to
support older people maintain Independen￿ and wellbeing through the use of holistic
assessment that may identify specific issues that will lead to more specific outcomes such as
reduced anxiety levels, improved wellbeing and social interactions, improved living conditions
and nutrits'on levels, and an increase in activities and movement and balance.
Chat & Map Service is the same project as that which has been part funded by the National
Lottery Communities fund with the same aims enabling the project to be a free to the user
programme offering a holistic approach to solving the issues that may be affecting the quality
of life of an older person, this starts with a chat to help map what daily life is like for individuals
and ends with solutions to make daily life better. £31,255 has been transferred to the National
Lottery Communities fund to offset against excess expenditure arising in the year.
Taunton Cider Trust was set up to enable former employees, who suffer financial hardship, to
apply for and receive some small financial help. The trustees, all of whom are now well alon9
in years, closed the trust and transferred the remaining finances and grant giving
responsibilities to Age UK Somerset in March 2022. It was agreed by trustees that the fund
would remain as a restricted fund for the period on 5 years from the date of transfer from the
trust, at which time it would be at the discretion of Age UK Somerset as to how any remaining
fvjnds would be distributed.
A ringfenced donation from the Estate of Mr RG Patterson for the benefit of Mendip & Wells
Area has been used to support existing services in the area idents-fied. Direct expenditure has
supported the provision of Ageing Well and Falls Prevention classes, as well as supporting
older people through the provision ot the Befriending Service In the area. £1,006 has been
transferred to the Falls Prevention Service to be utilised against the training of new instructors
in the area.
45

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Notes to the Financial Statements
for the
ear ended 31 March 2024
19
Statement of funds (continued)- Designated funds detail
Ageing Well Somerset includes unrestricted service fees income of £94,181 received from
the service and donated income of £3,204, theso have boan transferred to offsgt restricted
expenditure in this service.
Ageing Well North Somerset includes unrestricted service fees income of £56,375 received
from the service and donated income of £1.224. £52.802 of the designated fund has been
transferred to offset restn'cted expenditure in this seNlCe.
Ageing Well Falls Prevention Somerset includes unrestricted service fees income of
£40,018 received from the Servi￿ and donated income of £52. £8,492 of the designated
fijnd has been transferred to offset restricted expenditure in this service, the remaining
balance will be used to offset an anticipated deficit in this service in the next financial year.
Ageing Well Falls Prevention North Somerset includes unrestricted service fees income of
£12,040 received from the service. £4.889 of the designated fijnd has been transferred to
offset restricted expenditure in this service, the remaining balance will be used to offset an
anticipated restricted deficit in this service in the next financial year.
Informab'on & Advi￿ includes unrestricted donated and service income of £11.174. The
remaining balance will be retained for offset against any future serwce deficit.
Information & Advice North Somerset (SCAMS) includes unrestricted donated income of
£58fj This has been transferred to offset restricted expenditure in this gerviee. This service
has been withdrawn at the end of the financial year due to the withdrawn of funding.
Befriending Somerset includes unrestricted donated income of £nil. £858 of the designated
fund has been transferred to offset restricted expenditure in this service.
Active Befriending Somerset includes unrestricted donated income of £3,610. This balance
has been transferred to offset restricted expenditure In this servi￿.
Active Befriending North Somerset includes unrestricted donated income of £3,550. The
remaining balance will be retained for offset against any future service deficit.
Fiiendly Phone Calls includes unrestricted donated incorne of £3,000. The remaining
balance will be retained for offset against any future service deficit.
46

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Notes to the Financial Statements
for the
ear ended 31 March 2024
19
statement of funds (contlnued) - Designated funds detail
Chat and Map Service includes unrestricted donated income of £25. The remaining balance
will be retained for offset against any future service deficiL
Toenail Cutting includes unrestricted Se￿￿ fees income of £40,533 received from the
service and donated income of £24. these have been transferred to oftset restricted
expenditure in this service.
Mental Wellness Support includes unrestricted service fees income of £24,300 from the
Cognitive Stimulation Therapy service and donations of £105. These have been transferred
to offset restricted expenditure in this service.
Volunteers includes unrestricted income of £30,305 to help support and maintain the
netwurk ofAge UK volunteers to provide a range of activities with the community. £12,365
was utilised from general funds income to cover the shortfall in the service expenditure in
the year.
IT Hardware renewal funding requirements has been designated £26,000 from the General
Fund. This is to replace computer and mobile phone items at the end of their useful life.
This fund will be released to general unrestricted funds during the next financial year.
IT Infrastructure development funding requirements has been designated £80,000 from the
General Fund for the following areas of the organisation.. £6,644 has been transferred to
support a consultation on process improvement, finances and business model reformation
for Ageing Well. The balance on this fund will be released to general unrestricted funds in
the next fjnancial year.
North Somerset & Somerset SeNices received no unrestricted service fees income in this
financial ycar. The balance of £331 has been returned for use as required by the
Something to Do Club in Clevedon.
Surviving Winter fund received no unrestricted income during the year.
47

Somerset
AGE UK SOMERSET
{Company Limited by Guarantee)
ageuK
Notes to the Financial Statements
for the
ear ended 31 March 2024
19 Statement of funds - for the year ended 31 March 2023
Balance
1 Apr 2022
BalanGe
Transfers 31 Mar 2023
Income Expenditure
Restrlcted funds
Ageing Well Somerset
Ageing Well North Somerset
Falls Prevention Somerset
(Ageing Well SSSS)
Fa115 Prevention North
Somerset (Ageing Well SSNS} 1,871
Information & Advice
4,856
North Somerset (SCAMS)
1.671
Befriending Somerset
3,131
Active Befriending Somerset
Active Befriending North
Somerset
North Somerset Projects
Surviving Winter
Toe Nail Cutting
Mental Wellness Support
Chat & Map Servi
The National Lottery Community
Fund - RC South West Region
Taunton Cider Trust
Mendip & Wells
80.942
81.777
183.275
97.499
102.333
15,722
43,801
101,431
57,630
60,000
63,982
15,018
49,015
87,049
18,186
6,838
7,508
12,856
18,211
1,497
3,707
10,850
3,342
19,925
6,000
23,050
23.205
74,196
74,458
12,427
8,169
29,782
68,779
104,366
23,437
7,498
5,486
7.655
4,050
2,682
45,574
24,450
5,720
51,021
17,820
21,423
25,000
16,779
1,041
21,423
25,000
Total restricted funds
50,377 620,024
814,540
271,806
127,667
48

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Notes to the Financial Statements
for the
ear ended 31 March 2024
19 Statement of funds {continued)- for the year ended 31 March 2023
Balance
1 Apr 2022
Balance
Transfers 31 Mar 2023
Income Expenditure
Unrestricted funds
Designated..
Ageing Well Somerset
Ageing Well North Somerset
Befriending Somerset
Active Befriending Somerset
Active Befriending North
Somerset
Falls Prevention Somerset
(AgeiTlg Well SSSS)
Falls Prevention North
Somerset (Ageing Well SSNS)
Information & Advice
North Somerset (SCAMS)
Surviving Winter
Toenail Cutting
Mental Wellness Support
Chat & Map Service
Volunteers
970
IT Hardware Renewals
26,000
IT Infrastructure Development 80.000
North Somerset & Somerset
Services
77.678
30,056
95
150
(77.678)
(40,3771
(3,707)
11,135
20,000
814
16,388
150
125
125
33,291
(33,291)
932
18.475
8,334
6.682
349
200
37,515
19,268
30
30,000
9,266
6,946
{18,211)
{349)
{200)
(37,515)
(24,450)
7,395
2,213
30
40,145
9,175
26,000
80,000
331
331
Total designated funds
165.238
243.773
40.145
(226,603)
142,263
General
444,660
76.020
72,936
{45,203)
402.541
Total unrestricted funds
609,898
319,793
113,081
(271,806)
544,804
Total funds
660.275
939,817
927.622
672,471
49

Somerset
AGE UK SOMERSET
(Company Limited by Guarantee)
ageuK
Notes to the Flnanclal Statements
for the
ear ended 31 March 2024
20
Analysis of net assets between funds
Unrestricted Restricted Totsl un￿StrICted Restricted
Funds
Funds
2024
Funds
Funds
Total
2023
Tangible fixed assets
Net current assets
8,290
8.290
501,408 140.374 641.782
4,224
540,580
4,224
127,667 668,247
509,698 140,374 650,072
544,804
127,667 672,471
21
Operating leases
The following amounts were charged to the Statement of Financial Activities during the year..
2024
2023
Operating leases
30,180
34,614
22
Commitments
At 31 March 2024 the Charity had total commitments under non-cancellable operating leases
and Servi￿ contracts expiring as follows..
Land and buildings
2024
2023
Less than one year
Be￿een two and five years
34,027
11,342
33,045
11,015
45,369
44,060
other
2024
2023
Less than one year
Be￿een and five years
1,512
3,744
4, 005
5,256
4, 005
50