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2024-12-31-accounts

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2024 Annual Report and Accounts

The Counselling Foundation

Annual Report and Accounts 2024

Registered office and principal office: 1 College Yard Lower Dagnall Street St Albans AL3 4PA

A private company limited by guarantee Charity No. 1014988 Company No. 02713806 (England & Wales)

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2024 Annual Report and Accounts

The Counselling Foundation

The Counselling Foundation provides counselling training and counselling, seeking to promote positive mental health. It has been working to support its communities since 1974. It works with people to prepare for a career in counselling and by offering counselling support including subsidised counselling. It operates remotely and face-to-face based from locations in Hertfordshire and Bedfordshire.

Further information can be found on: www.counsellingfoundation.org

BEDFORD

STEVENAGE

58 Tavistock Street 68A High Street Bedford Stevenage MK40 2RD SG1 3EA bedford@counsellingfoundation.org stevenage@counsellingfoundation.org HERTFORD ST ALBANS 5a Great Northern Works 1 College Yard Hartham Lane Lower Dagnall Street Hertford St Albans SG14 1QW AL3 4PA hertford@counsellingfoundation.org stalbans@counsellingfoundation.org LUTON FOUNDATION OFFICE & TRAINING Hilde Eccles House 1 College Yard 70-72 Princess Street Lower Dagnall Street Luton St Albans LU1 5AT AL3 4PA luton@counsellingfoundation.org foundation@counsellingfoundation.org training@counsellingfoundation.org

The Counselling Foundation is referred to in this document as the Company, the Foundation or the Charity.

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2024 Annual Report and Accounts

Trustees

Antony Cates (Chair)

Richard Clarke

Mandy Macqueen

Wendy Molefi-Youri

Sean Robinson

Anne Markey – from 6 August 2024

Jacqueline Williams – from 6 August 2024

Sue Murphy – resigned 25 October 2024

Executive

Jo Spilling – Co-CEO and Clinical Stephen Anstee – Co-CEO and Finance Karen Carter - Training

Advisors

Auditors Mercer & Hole LLP Chartered Accountants and Registered Auditors 72 London Road, St Albans, Hertfordshire, AL1 1NS

Bankers Barclays Bank plc St Peter’s Street, St Albans AL1 3LP

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2024 Annual Report and Accounts

TRUSTEES REPORT FOR THE YEAR ENDED 31 DECEMBER

2024

The Trustees present their annual report with the accounts of the Company for the year ended 31 December 2024. This report includes the directors’ report as required by company law.

Objectives and Activities

The Foundations’ objects under its Articles of Association are stated as follows:

1. Relief of suffering from mental or emotional difficulties by the provision of therapeutic counselling

2. Education and training of persons in the practice of therapeutic counselling

3. Promotion of better mental health and psychological well-being

To further these objectives, the Foundation provides counselling in its communities in Hertfordshire and Bedfordshire, including subsidised counselling. In addition, the Foundation’s counselling training promotes personal development and growth whilst supporting the community through the training of counsellors qualified to provide a talking therapy. As well as contributing to individuals’ wellbeing and providing trained counsellors, the Foundation’s activities are intended to promote and enhance awareness of mental health.

During the year, the Foundation met its objectives primarily though the provision of the following main activities:

Charitable Counselling

NHS and other Counselling

We work under contracts or sub-contracts with the NHS and other public, charitable or similar and other bodies or organisations to provide short-term counselling to patients or referrals, both face to face from our locations in Hertfordshire and Bedfordshire and remotely.

We offer predominantly psychodynamic training courses to people who wish to become professionally qualified in counselling. For the 2023/24 academic year and earlier, these courses covered a 5-year programme, running from one year Certificate to a two-year Diploma and a two-year Advanced Diploma. For 2024 onwards, we have revised this programme to map onto the competencies required by ScoPEd, a framework adopted by BACP and other industry bodies, to include a three-year Diploma and a two-year

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2024 Annual Report and Accounts

Advanced Diploma, based on an academic year from September.

A key feature of our training is the opportunity for trainees to access supervised placements in-house in our counselling centres, which enables trainee counsellors to acquire the client hours necessary for their counselling qualifications. Training is mainly organised from our St Albans centre.

We are an organisational member of the British Association for Counselling and Psychotherapy (BACP). In addition, our new Diploma course is accredited by BACP.

Achievement and Performance

Counselling

The Foundation delivered counselling sessions under its own charitable service and under contracts or sub-contracts for the NHS and other organisations, as follows:

Charitable Counselling
NHS and other Counselling
Total Counselling
Number of Counselling
sessions delivered
2024
Number of Counselling
sessions delivered
2023
11,306
13,173
15,121
15,138
26,427
28,311

Charitable counselling

Client and hence session numbers for 2023 benefitted, compared to both 2022 and 2024, from more counsellor capacity. Income is generated by charges based on a rate per counselling session, many at subsidised amounts. Average fee levels in 2024 were up on 2023.

NHS and other Counselling

The Foundation provides short-term counselling to patients referred by the NHS and public, charitable and other organisations. Income for these services is predominantly generated by charges based on a rate per counselling session, plus a few smaller arrangements based on a fixed monthly charge for a maximum number of sessions.

The Foundation increased its volumes on NHS work in Hertfordshire in 2024 by 19% over 2023 and has been re-awarded a place on this NHS Hertfordshire contract for another 4 years from May 2025. The arrangements for the delivery by the Foundation of short-term counselling for the NHS in Bedfordshire came to an end in March 2024.

In addition, the Foundation provides a number of other funded counselling services, including support for victims of crime and domestic and sexual abuse in Bedfordshire. It also provided counselling services in partnership with other local charities.

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2024 Annual Report and Accounts

Training

The Foundation is a leading provider of a quality programme of counselling training courses.

For the 2023/24 and earlier academic years, these courses started with a one-year Certificate and progressed through a two-year Diploma and a two-year Advanced Diploma. The Foundation has reviewed and developed its programme of courses for the 24/25 academic year, so that, with effect from September 2024, there is a new three-year Diploma, a twoyear Advanced Diploma and one-year Advanced Clinical Skills courses. These new courses map onto the competencies required by ScoPEd, the framework adopted by BACP and other industry bodies. Our new Diploma course is accredited by BACP.

The Training service provides some continuity, with a proportion of trainees usually continuing from one course to the next.

Student Numbers on Main Courses
Certificate
Diploma
Advanced Diploma
Advanced Clinical Skills
Totals
Autumn 2024
Autumn 2023
24
52
91
58
34
37
13
-
162
147

In addition, the Foundation provides short term Introduction to Counselling courses, intended to provide an insight for participants with an interest in counselling. During 2025, the Foundation is developing a new supervision course. It also provides a programme of training events for continuing professional development.

Income from Training comprises principally fees for each course and for training placements. For the courses covering an academic year, the training fees are payable either by an initial deposit and then instalments or in full prior to the start of the course.

The Training service promotes personal development and growth, including communication skills in personal or professional lives, whilst supporting communities through the development of qualified counsellors able to provide a talking therapy. It thereby fulfils the charity mission of providing education and helps in raising awareness and knowledge of mental health. Our trainees undertake supervised placements in our counselling service - supporting charitable counselling clients while building their professional skills. Since 2022, we have provided a bursary scheme for a limited number of places on the Training courses.

Donations, Grants and other income

Whilst the principal funding sources of the charity are from the services that it provides, the Foundation’s income also benefits from donations, grants and fundraising – we are very grateful to providers of these funds.

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2024 Annual Report and Accounts

Volunteers

The charity’s activities are enhanced by the help of a small number of dedicated volunteers for which we are hugely grateful, in particular in the area of IT where we continue to develop database and app technology to support our services.

Financial

Financial out-turn

The Foundation reported net income for the year ended 31 December 2024, building on the net income reported in the previous 5 years as a continuing progression in enhancing our financial sustainability.

inancial sustainability.
Donations and grants
Training and counselling income
Other income
Total income
Expenditure
Net income, all funds
Year ended
31 December 2024
£’000
Year ended
31 December 2023
£’000
19.3
89.8
1,823.4
1,810.7
65.5
56.2
1,908.2
1,956.7
(1,722.6)
(1,704.5)
185.6
252.2

Expenditure in 2024 was higher than in 2023 mainly as a result of higher advertising for the training courses. 2023 income benefited from higher than usual grant income.

Balance sheet

The Foundation’s balance sheet includes tangible fixed assets with a net book value at 31 December 2024 of £406.7k, relating to freehold and long-leasehold properties. Debtors totalling £294.4k at 31 December 2024 mainly relate to training course fees being settled by instalments and amounts due in relation to counselling. At 31 December 2024, cash was £1,373.7k mostly held on interest-bearing short-term deposits. Creditors (due within one year) of £678.0k at 31 December 2024 include deferred income of £537.9k, the majority in relation to training courses to be released as income over the remainder of the academic year. Net assets at 31 December 2024 were £1,396.8k.

Funds

Like many charities, the Foundation holds unrestricted and restricted funds. Restricted income/funds are those to be used for specific purposes as laid down by the donor or otherwise, with expenditure which meets these criteria charged to the restricted funds. Unrestricted funds can be split, at the discretion of the trustees, between general and designated funds (the latter being those that the Trustees elect to earmark for specific purposes). Of the Foundation’s total funds, the majority are held as unrestricted:

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2024 Annual Report and Accounts

Restricted reserves
Unrestricted reserves
Designated funds
-
Training activities fund
General funds
Unrestricted reserves
Total funds
31 December 2024
£’000
31 December 2023
£’000
86.2
86.4
245.4
247.9
1,065.2
876.9
1,310.6
1,124.8
1,396.8
1,211.2

Restricted reserves now comprise long-standing restricted reserves of £83.7k, arising many years ago to part fund the purchase of some of the Foundation’s properties (of which £12.8k is currently held in cash), and £2.5k arising from restricted grant and other income (net of related expenditure to date).

The Foundation has earmarked designated funds for the continuation and improvement of its training activities.

Financial Reserves

The Foundation holds financial reserves in order to aid the proper management of its financial affairs in an orderly manner and to provide financial resources on which to draw in the event of unforeseen events or variances that may arise.

A common measure of financial resilience in the charity sector is to compare the level of financial reserves with monthly expenditure. At 31 December 2024, the Foundation held 9.7 months’ average 2024 expenditure in total reserves and 9.1 months’ average 2024 expenditure in unrestricted reserves. However, a substantial proportion of the Foundation’s assets are held in the form of owned property, used in the delivery of the Foundation’s services, and therefore not readily realisable to fund any financial requirements particularly in the short-term. Whilst the Foundation holds cash and deposit balances to fund its shortterm requirements and seasonal training related cash flow cycle, these balances also include amounts received in advance as deferred revenue to be released over the subsequent year and are not therefore all necessarily an indicator of surplus funds. The Foundation’s reserves policy therefore focusses on its reserves after eliminating those represented by property assets. These adjusted reserves represented 6.9 months’ average 2024 expenditure based on total reserves and 7.7 months’ average 2024 expenditure based on unrestricted reserves.

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2024 Annual Report and Accounts

Reserves
Less Property assets funded by reserves
Adjusted reserves
Average 2024 monthly expenditure
Number of months expenditure held in adjusted reserves
Total
Unrestricted
£’000
£’000
1,396.8
1,310.6
(406.7)
(335.8)
990.1
974.8
143.6
127.3
6.9
7.7

Although the Foundation considers that its financial reserves are adequate for the time being and meet its minimum policy range of 6 months’ expenditure in non-property related reserves, its reserves policy is to continue the work of the recent years to further enhance its financial resilience where reasonably possible to do so, to provide some financial buffer above its base target of 6 months’ expenditure in non-property related reserves.

Investment policy

The Foundation’s policy regarding its cash resources, is to hold funds in cash and deposits rather than in equities or other investments, on the basis that while it may be forsaking investment potential, this is more than outweighed by avoiding taking equity investment risk with funds that it would not wish to lose. The Foundation seeks to hold funds on deposit on notice periods that take suitable account of the need for availability of funds.

Outlook and Plans

Although it continues to be a difficult economic and funding environment in which some smaller counselling contracts and funding have recently come to an end, the Foundation has an established platform from which to continue to develop, having built its financial reserves over the last 5 years to its targeted minimum, successfully launched for their first year in 24/25 its revised programme of core training courses and recently re-won its NHS Hertfordshire Talking Therapies contract.

The Foundation believes that its training and counselling services can continue to contribute to its communities. It plans to continue to nurture its services and, where viable to do so, seek opportunities for improvement, growth and to enhance accessibility.

Whilst there continues to be ongoing upward pressure on costs, financial outturns overall in the current year to date have been satisfactory.

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2024 Annual Report and Accounts

Going concern

The Board considers it appropriate to apply the going concern basis to the preparation of these annual financial statements, having regard to the following factors:

Structure, Governance and Management

The Counselling Foundation is registered as a charity and is constituted as a company limited by guarantee. It was incorporated on 12 May 1992 under a Memorandum of Association. The governing document is the Articles of Association. Its company number is 02713806 (England & Wales) and its charity number is 1014988.

The Memorandum and Articles of Association were replaced during 2018 by new Articles which are simplified and comply with the Charity Commission’s Model Articles for charities set up in this form. Under the new Articles the Board of the company is its governing body. Those appointed to the Board are the Trustees in charity law and the Directors in company law. The Company’s Members are the appointed Board. The Trustees confirm that during the year the charity has had due regard to the Charity Commission’s guidance on public benefit.

Potential trustees are identified and recruited by a recruitment and assessment process. The Foundation has the aim that trustees have a range of experience and skills. New trustees are briefed on the Foundation’s activities and their role in the Board in discussions with other trustees and the Foundation’s management. All the trustees are volunteers and receive no remuneration or any other benefit. Those serving as trustees at the date of this report and during 2024 are:

Antony Cates Mandy Macqueen Wendy Molefi-Youri Richard Clarke Sean Robinson Anne Markey Appointed 6 August 2024 Jacqueline Williams Appointed 6 August 2024 Sue Murphy Resigned 25 October 2024

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2024 Annual Report and Accounts

Matters reserved for decision by the Board include strategy, annual budgets and the appointment and remuneration of the Chief Executives.

The Board delegates management of the Foundation to the Chief Executives, who are supported by members of staff including those in specific areas as set out below.

Board meetings are usually held every two months and are attended by the Co-Chief Executives and from time-to-time other members of staff as deemed appropriate by the Board. The Board receives regular reports from the Executive, including operational and financial reports. In addition, Trustees may attend other meetings during the year where appropriate. During 2024, there was a Finance and Risk Committee, comprising three Trustees and meeting once every 2 months. In addition, from end of 2024 there is also a Clinical and Training Committee comprising four Trustees meeting once every 2 months.

Remuneration of management

The aim of the Charity’s remuneration policy is to attract and retain motivated management with the skills and experience to deliver the charity’s objectives, whilst having due regard to the interests of our beneficiaries and financial sustainability.

Remuneration for the year ended 31 December 2024 comprised salary and pension contributions. The total remuneration of the senior management was £195.5k (£211.2k for year ended 31 December 2023). The Foundation carries out an annual review of pay, taking into account annual performance appraisals. The Foundation seeks to provide a flexible working environment with most of its employees engaged on a part-time basis. It has an Employee Assistance Programme, available to eligible staff. The Foundation is grateful to management and staff for their dedicated service to the public benefit that the Foundation delivers.

Risk Management

The Board has reviewed the major risks to which the Foundation may be exposed and is taking reasonable steps to establish systems, actions or factors to mitigate those risks. The Foundation maintains and regularly reviews a log of key risks. This includes operational, financial, people and clinical risks, as appropriate. The Foundation maintains insurance cover.

Role and Responsibilities of the Board

The Board is responsible for overall strategy; ensuring that the objects of the company are properly pursued and that its financial affairs are properly managed.

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2024 Annual Report and Accounts

The Board is responsible for preparing the annual report and financial statements for each financial year in accordance with applicable law and United Kingdom Generally Accepted Accounting Practice. Company Law requires the members of the Board to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the company and of its incoming resources and application of resources, including income and expenditure for that year. In preparing those financial statements, the members of the Board are required to:

  1. Select suitable accounting policies and then apply them consistently

  2. Make judgments and estimates that are reasonable and prudent

  3. Prepare the financial statements on the going concern basis unless it is inappropriate to assume that the company will continue in business.

The members of the Board are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention of and detection of fraud and other irregularities.

Legal and Administrative Details

Legal and administrative details are given elsewhere in this report.

Disclosure of Information to Auditors

So far as the Board is aware, there is no relevant audit information of which the company’s auditors are unaware. The Board has taken all the steps that they ought to have taken in order to make themselves aware of any relevant audit information and to establish that the company’s auditors are aware of the information.

On behalf of the Board

Antony Cates, Chair (ry5EDD44D7F6894F9... by: Date: 18 August 2025

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2024 Annual Report and Accounts

Report of the Independent Auditors to the Members of The Counselling Foundation for the year ended 31 December 2024

Independent Auditor’s Report to the Trustees of The Counselling Foundation for the year ended 31 December 2024

Opinion

We have audited the financial statements of The Counselling Foundation (the ‘charity’) for the year ended 31 December 2024 which comprise the Statement of Financial Activities, the Balance Sheet and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

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2024 Annual Report and Accounts

Report of the Independent Auditors to the Members of The Counselling Foundation for the year ended 31 December 2024 - continued

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the trustees’ annual report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Matters on which we are required to report by exception

We have nothing to report in respect of the following matters in relation to which the Charities (Accounts and Reports) Regulations 2008 require us to report to you if, in our opinion:

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2024 Annual Report and Accounts

Report of the Independent Auditors to the Members of The Counselling Foundation for the year ended 31 December 2024 - continued

Responsibilities of trustees

As explained more fully in the trustees’ responsibilities statement set out on pages 11 and 12, the trustees are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charity’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charity or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

We have been appointed as auditor under section 144 of the Charities Act 2011 and report in accordance with regulations made under section 154 of that Act.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below.

Explanation as to what extent the audit was considered capable of detecting irregularities, including fraud

We gained an understanding of the legal and regulatory framework applicable to the charity and the environment in which it operates and considered the risk of acts by the charity that were contrary to applicable laws and regulations, including fraud.

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2024 Annual Report and Accounts

Report of the Independent Auditors to the Members of The Counselling Foundation for the year ended 31 December 2024 - continued

We evaluated management's incentives and opportunities for fraudulent manipulation of the financial statements and the financial report (including the risk of override of controls), and determined that the principal risks were related to posting inappropriate entries including journals to overstate revenue or understate expenditure and management bias in accounting estimates.

Audit procedures performed by the engagement team included:

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities is available on the Financial Reporting Council’s website at: https://www.frc.org.uk/Our-Work/Audit/Audit-andassurance/Standards-andguidance/Standards-and-guidance-for-auditors/Auditors-responsibilities-foraudit/Description-of-auditors-responsibilities-foraudit.aspx. This description forms part of our auditor’s report.

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2024 Annual Report and Accounts

Report of the Independent Auditors to the Members of The Counselling Foundation for the year ended 31 December 2024 - continued ~~a~~ Use of our report This report is made solely to the charity’s trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. Our audit work has been undertaken so that we might state to the charity’s trustees those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charity and the charity’s trustees as a body, for our audit work, for this report, or for the opinions we have formed.

Use of our report aii

Steve Robinson:

Senior Statutory Auditor for and on behalf of Mercer & Hole LLP Chartered Accountants and Registered Auditors Gloucester House, 72 London Road, St Albans, Hertfordshire, AL1 1NS

Date: 2 September 2025

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2024 Annual Report and Accounts

The Counselling Foundation Statement of Financial Activities (including Income and Expenditure Account) For the year ended 31 December 2024

Notes
Income from:
Donations and grants
2
Charitable activities:
Training and counselling
3
Other income
4
Total income
Expenditure on:
Charitable activities:
Training and counselling
Total expenditure
5
Net income for the year
6
Transfers between funds
Net Movement in Funds
Funds at start of year
Funds at end of year
Unrestricted
funds
2024
£’000
Restricted
Funds
2024
£’000
Total
Funds
2024
£’000
3.8
15.5
19.3
1,644.0
179.4
1,823.4
65.5
-
65.5
1,713.3
194.9
1,908.2
1,527.5
195.1
1,722.6
1,527.5
195.1
1,722.6
185.8
(0.2)
185.6
-
-
-
185.8
(0.2)
185.6
1,124.8
86.4
1,211.2
1,310.6
86.2
1,396.8
Total
Funds
2023
£’000
89.8
1,810.7
56.2
1,956.7
1,704.5
1,704.5
252.2
-
252.2
959.0
1,211.2

Movements in funds are disclosed in the notes to the financial statements.

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2024 Annual Report and Accounts

The Counselling Foundation Balance Sheet At 31 December 2024

31 December 2024 31 December 2024 31 December 2023 31 December 2023
Notes £’000 £’000 £’000
£’000
Fixed Assets
Tangible assets 9 406.7 406.7
Current assets
Debtors 10 294.4 195.7
Cash at bank and in hand 11 1,373.7 1,295.2
1,668.1 1,490.9
Liabilities
Creditors: amounts falling due
within one year 12 (678.0) (662.3)
Net current assets 990.1 828.6
Total assets less current liabilities 1,396.8 1,235.3
Creditors: amounts falling due 13 - (24.1)
after more than one year
Net assets 1,396.8 1,211.2
Funds of the charity
Restricted funds 86.2 86.4
General funds 1,065.2 876.9
Designated funds 245.4 247.9
Unrestricted funds 1,310.6 1,124.8
Total charity funds 14 &15 1,396.8 1,211.2

On behalf of the Board, which approved the accounts on 18 August 2025 | SteleSigned by: luster Stephen Anstee, Co-CEO 332BD29188A8442...

Antony Cates, Chair (ry5EDD44D7F6894F9... by:

Date 18 August 2025 Company Number: 02713806

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2024 Annual Report and Accounts

The Counselling Foundation Cash Flow Statement For the year ended 31 December 2024

2024
Note
£’000
£’000
Cash flows from Operating Activities
A
63.8
Cash flows from Investing Activities
Interest income
48.8
Cash from/used in Investing
Activities
48.8
Cash flows from Financing Activities
Repayment of borrowing
(34.1)
Cash from/used in Financing
Activities
(34.1)
Change in cash and cash equivalents
in the year
78.5
Cash and cash equivalents at the
beginning of the year
1,295.2
Cash and cash equivalents at the end
of the year
B
1,373.7
Of the cash and cash equivalents at 31 December, the following amounts ar
Restricted reserves
41.2
Unrestricted funds
General funds
1,087.1
Designated funds
245.4
Cash and cash equivalents at the
end of the year
1,373.7
£’000 2023
£’000
34.0 202.9
34.0
(23.3)
(23.3)
213.6
1,081.6
1,295.2

20

Docusign Envelope ID: F44D4D09-5118-4682-BF94-9CA56B1B89DA

2024 Annual Report and Accounts

The Counselling Foundation Cash Flow Statement For the year ended 31 December 2024

NOTE TO THE CASH FLOW STATEMENT

Net movement in funds, as shown
in Statement of Financial Activities
Non-operating cash flows
eliminated:
Depreciation charge
Interest income
(Increase)/decrease in debtors
Increase/(decrease) in creditors
Net cash generated by operating
activities
B Analysis of net cash
Cash at bank and in hand
Short-term deposits
Cash and cash equivalents
Bank loan
Bounceback loan
Borrowings
Total net cash
£’000 £’000 2024
£’000
185.6
(48.8)
(98.7)
25.7
63.8
1 January
2024
£’000
£’000 2023
£’000
-
(48.8)
-
(34.0)
252.2
(34.0)
46.8
(62.1)
Cash flows
£’000
202.9
31 December
2024
£’000
58.7
1,236.5
(13.6)
92.1
45.1
1,328.6
1,295.2
-
(34.1)
78.5
-
34.1
1,373.7
-
-
(34.1) 34.1 -
1,261.1 112.6 1,373.7

21

Docusign Envelope ID: F44D4D09-5118-4682-BF94-9CA56B1B89DA

2024 Annual Report and Accounts

The Counselling Foundation Notes to the Financial Statements For the year ended 31 December 2024

1. Accounting policies

22

Docusign Envelope ID: F44D4D09-5118-4682-BF94-9CA56B1B89DA

2024 Annual Report and Accounts

The Counselling Foundation Notes to the Financial Statements For the year ended 31 December 2024

1.Accounting policies (continued)

23

Docusign Envelope ID: F44D4D09-5118-4682-BF94-9CA56B1B89DA

2024 Annual Report and Accounts

The Counselling Foundation Notes to the Financial Statements For the year ended 31 December 2024

1.Accounting policies (continued)

Judgements and Key estimates

In the application of the company’s accounting policies, the directors are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods.

The key estimates and assumptions made in these accounts are:

Long Leasehold properties are shown at the cost of acquisition and not depreciated. An impairment review is carried out on an annual basis.

2. Donations and grants

Donations
Grants
2024
Unrestricted
Restricted
Total
£’000
£’000
£’000
3.8
-
3.8
-
15.5
15.5
3.8
15.5
19.3
2023
Total
£’000
27.4
62.4
89.8

3. Income from charitable activities

Income from charitable activities
Counselling income
Training income
2024
Unrestricted
Restricted
Total
£’000
£’000
£’000
922.1
179.4
1,101.5
721.9
-
721.9
1,644.0
179.4
1,823.4
2023
Total
£’000
1,142.3
668.4
1,810.7

During 2024, the Foundation entered into contracts for £135k (2023 £213k) of income for support for victims of crime and domestic and sexual abuse and other and related counselling services in Bedfordshire, part of which was delivered and the related income recognised in 2024 with the remainder to be delivered and the related income recognised in 2025.

4. Other income

Rents received
Miscellaneous income
nvestment and interest income
2024
Unrestricted
Restricted
Total
£’000
£’000
£’000
4.6
-
4.6
12.1
-
12.1
48.8
-
48.8
65.5
-
65.5
2023
Total
£’000
1.0
21.2
34.0
56.2

24

Docusign Envelope ID: F44D4D09-5118-4682-BF94-9CA56B1B89DA

2024 Annual Report and Accounts

The Counselling Foundation Notes to the Financial Statements For the year ended 31 December 2024

5. Total expenditure

Staff costs
Counselling costs
Premises
IT
Depreciation
General expenses
Consultancy and legal fees
Training costs
Bank charges
Bad & doubtful debts
Communications
Advertising
Insurance
Audit fees
Post & stationery
Travel
Subscriptions
Interest
Direct costs
Support costs allocated and
apportioned
2024
2023
Counselling
Training
Total
Counselling
Training
Total
£’000
£’000
£’000
£’000
£’000
£’000
455.7
551.4
1,007.1
506.2
493.9
1,000.1
397.5
-
397.5
378.2
-
378.2
67.6
32.7
100.3
76.8
42.3
119.1
31.9
54.6
86.5
29.1
41.5
70.6
-
-
-
-
-
-
2.3
12.0
14.3
20.2
16.8
37.0
6.3
25.1
31.4
3.8
15.7
19.5
-
9.0
9.0
-
14.7
14.7
4.3
7.8
12.1
2.8
11.4
14.2
0.5
(4.9)
(4.4)
0.5
(2.5)
(2.0)
1.0
0.9
1.9
1.1
1.1
2.2
0.2
27.7
27.9
-
1.0
1.0
3.4
5.6
9.0
3.4
4.9
8.3
3.5
5.6
9.1
3.5
4.9
8.4
6.5
5.2
11.7
8.7
4.0
12.7
3.0
2.2
5.2
11.0
0.8
11.8
0.4
2.9
3.3
0.6
6.9
7.5
0.2
0.5
0.7
0.5
0.7
1.2
984.3
738.3
1,722.6
1,046.4
658.1
1,704.5
814.6
414.6
1,229.2
856.8
402.6
1,259.4
169.7
323.7
493.4
189.6
255.5
445.1
984.3
738.3
1,722.6
1,046.4
658.1
1,704.5

The governance costs incurred by the Foundation relate to audit plus trustee indemnity and directors’ liability insurance. Audit and related charges were £9.1k for the year ended 31 December 2024 (£8.4k for the year ended 31 December 2023). The cost of the Foundation’s insurance cover (which includes wider business insurance as well as trustee indemnity and directors’ liability cover) was £9.0k for the year ended 31 December 2024 (£8.3k for the year ended 31 December 2023). These audit and wider insurance costs total £18.1k for the year ended 31 December 2024 (£16.7k for the year ended 31 December 2023).

6. Net income for the year

Net income for the year is stated after crediting/charging:
Interest receivable
Interest payable
Depreciation
Auditors’ remuneration for audit services
Auditors’ remuneration for tax services
Operating lease commitments
2024
£’000
48.8
0.7
-
9.1
5.7
16.0
2023
£’000
34.0
1.2
-
8.4
-
32.5

25

Docusign Envelope ID: F44D4D09-5118-4682-BF94-9CA56B1B89DA

2024 Annual Report and Accounts

The Counselling Foundation Notes to the Financial Statements For the year ended 31 December 2024

7. Staff costs and numbers

Staff costs were as follows:
Wages and salaries – management, finance and administration,
counselling and training
Social security costs – management, finance and administration,
counselling and training.
Pension contributions – management, finance and administration,
counselling and training
Total staff costs
2024
£’000
927.1
59.6
20.4
1,007.1
2023
£’000
921.9
57.1
21.1
1,000.1

There were two employees whose emoluments exceeded £60,000 (2023: nil).

The pension contributions related to monies paid into a defined contribution scheme for employees. Benefits are accruing for 32 (2023: 33) members of staff under the defined contribution scheme. There were no outstanding contributions at the balance sheet date.

The monthly average number of persons employed by the charity during
the year was:
Management
Counselling and training staff
Administration and support
The average weekly number of full-time equivalent employees during the
year, calculated on the basis of full-time equivalents was as follows:
Management
Counselling and training staff
Administration and support
Management remuneration was as follows:
Management remuneration
2024
Number
4
46
13
63
2024
Number
3
10
11
24
2024
£’000
195.5
2023
Number
5
46
14
65
2023
Number
3
11
11
25
2023
£’000
211.2

8. Taxation

The company is exempt from corporation tax on its charitable activities.

Any surplus from training supplies is applied to the continuance or improvement of training activities.

26

Docusign Envelope ID: F44D4D09-5118-4682-BF94-9CA56B1B89DA

2024 Annual Report and Accounts

The Counselling Foundation Notes to the Financial Statements For the year ended 31 December 2024

9. Tangible fixed assets

Tangible fixed assets
Cost
At 31 December 2023
Additions
Disposals
At 31 December 2024
Depreciation
At 31 December 2023
Charge for the year
Eliminated on disposals
At 31 December 2024
Net Book Value
At 31 December 2023
At 31 December 2024
Freehold
Property
Long Leasehold
Property
Fixtures,
fittings and
equipment
£’000
£’000
£’000
88.3
318.4
84.0
-
-
-
-
-
-
88.3
318.4
84.0
-
-
84.0
-
-
-
-
-
-
-
-
84.0
88.3
318.4
-
88.3
318.4
-
Total
£’000
490.7
-
-
490.7
84.0
-
-
84.0
406.7
406.7

The long leasehold properties, with a net book value at 31 December 2024 of £318.4k were subject to security in relation to a bank loan of £13.2k at 31 December 2022. This loan was repaid in full during 2023.

No depreciation has been provided in respect of freehold and long leasehold properties, which are carried at cost. Had depreciation been provided at 2% per annum, the net book value of the freehold and long leasehold properties would have been £148.9k at 31 December 2024 (2023: £157.0k), compared to their net book value of £406.7k.

10.
Debtors
Prepayments & Accrued Income
Other debtors
11.
Cash
Cash at bank
Cash deposits (short term)
2024
£’000
10.3
284.1
294.4
2024
£’000
45.1
1,328.6
1,373.7
2023
£’000
23.7
172.0
195.7
2023
£’000
58.7
1,236.5
1,295.2

27

Docusign Envelope ID: F44D4D09-5118-4682-BF94-9CA56B1B89DA

2024 Annual Report and Accounts

The Counselling Foundation Notes to the Financial Statements For the year ended 31 December 2024

12. Creditors: amounts falling due within one year

Bank loans
Trade creditors
Accruals
Deferred income
Social security
2024
£’000
-
83.1
50.2
537.9
6.8
678.0
2023
£’000
10.0
113.4
43.0
491.1
4.8
662.3

Income deferred at the previous year end at 31 December 2023 (save for immaterial amounts) was released during the year ended 31 December 2024. Income that was deferred at 31 December 2024 (save for immaterial amounts) was deferred during the year then ended and has been or is expected to be released in the year to December 2025.

13. Creditors: amounts falling due after more than one year

Bank loans
Analysis of bank loans:
Amounts payable by instalments:
Between one and two years
Between two and five years
2024
£’000
-
-
-
-
2023
£’000
24.1
10.0
14.1
24.1

In addition, there is an amount of £Nil (2023: £10.0k) in relation to the bank loans included in Creditors: amounts falling due within one year.

The unsecured loan under the government’s Covid related bounce back loan scheme was repaid in full during the year. The balance at 31 December 2023 was £24.1k. The original loan of £50k was drawn down in May 2021 bearing interest at a fixed rate of 2.5% and was repayable by monthly instalments over 5 years starting one year after drawdown.

28

Docusign Envelope ID: F44D4D09-5118-4682-BF94-9CA56B1B89DA

2024 Annual Report and Accounts

The Counselling Foundation Notes to the Financial Statements For the year ended 31 December 2024

14. Analysis of net assets between funds

2024
Tangible fixed assets
Current assets
Debtors
Cash
Creditors: due within 1 year
Net current assets
Creditors: due after more than
1 year
Net assets at 31 December
2024
Unrestricted
funds
General Funds
Unrestricted
funds
Designated
Funds
Restricted
Funds
Total
Funds
£’000
£’000
£’000
£’000
335.8
-
70.9
406.7
292.6
-
1.8
294.4
1,087.1
245.4
41.2
1,373.7
(650.3)
-
(27.7)
(678.0)
729.4
245.4
15.3
990.1
-
-
-
-
1,065.2
245.4
86.2
1,396.8
2023
Tangible fixed assets
Current assets
Debtors
Cash
Creditors: due within 1 year
Net current assets
Creditors: due after more than
1 year
Net assets at 31 December
2023
Unrestricted
funds
General Funds
Unrestricted
funds
Designated
Funds
Restricted
Funds
Total
Funds
£’000
£’000
£’000
£’000
335.8
-
70.9
406.7
187.7
-
8.0
195.7
968.5
247.9
78.8
1,295.2
(591.0)
-
(71.3)
(662.3)
565.2
247.9
15.5
828.6
(24.1)
-
-
(24.1)
876.9
247.9
86.4
1,211.2

29

Docusign Envelope ID: F44D4D09-5118-4682-BF94-9CA56B1B89DA

2024 Annual Report and Accounts

The Counselling Foundation Notes to the Financial Statements For the year ended 31 December 2024

15. Movement in funds

At 31
December
2023
2024
Incoming
Resources
2024
Outgoing
Resources
2024
Transfers
At 31
December
2024
£’000
£’000
£’000
£’000
£’000
5.2
-
-
-
5.2
65.7
-
-
-
65.7
12.8
-
-
-
12.8
2.7
194.9
(195.1)
-
2.5
86.4
194.9
(195.1)
-
86.2
247.9
-
-
(2.5)
245.4
876.9
1,713.3
(1,527.5)
2.5
1,065.2
1,124.8
1,713.3
(1,527.5)
-
1,310.6
1,211.2
1,908.2
(1,722.6)
-
1,396.8
At 31
December
2022
2023
Incoming
Resources
2023
Outgoing
Resources
2023
Transfers
At 31
December
2023
£’000
£’000
£’000
£’000
£’000
13.6
-
-
(8.4)
5.2
65.7
-
-
-
65.7
54.4
-
-
(41.6)
12.8
9.3
246.0
(246.6)
(6.0)
2.7
143.0
246.0
(246.6)
(56.0)
86.4
160.3
-
-
87.6
247.9
655.7
1,710.7
(1,457.9)
(31.6)
876.9
816.0
1,710.7
(1,457.9)
56.0
1,124.8

Restricted funds:

These are funds that were provided specifically towards the purchase and renovation of properties, plus net income from grants made to the Foundation for specific purposes.

Unrestricted funds:

Designated funds

The Foundation has a designated fund for its Training activities for their continuation and improvement.

General Fund

This is income receivable or generated for the objects of the charity without further specified purposes.

30

Docusign Envelope ID: F44D4D09-5118-4682-BF94-9CA56B1B89DA

2024 Annual Report and Accounts

The Counselling Foundation Notes to the Financial Statements For the year ended 31 December 2024

16. Legal status of the Charity

The Charity is a company limited by guarantee and has no share capital. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity whilst that person is a member, or within one year after that person ceases to be a member. The Company was incorporated in England and Wales, the registered office is: 1 College Yard, Lower Dagnall Street, St Albans, Hertfordshire, AL3 4PA.

17. Operating lease commitments

At 31 December 2024 the charity had commitments under operating leases as set out below:

Operating lease payments due in less than one year
Operating lease payments due in the second to fifth
year
Land and buildings
Equipment
2024
2023
2024
2023
£’000
£’000
£’000
£’000
16.0
16.0
-
3.6
8.0
24.0
-
0.9
24.0
40.0
-
4.5

18. Other commitments

At 31 December 2024 the company had financial commitments of £16.6k (2023: £35.5k)

19. Related party transactions

During the year, the spouse of one of the Trustees Richard Clarke has worked as an employee of the Foundation in the ordinary course and on arms-length terms under arrangements approved by the Board under its articles of association (approvals in which Mr Clarke did not participate). The cost to the Foundation of these services and work in the year to 31 December 2024 was £3.8k (2023: £2.1k) and a further £1.9k in the period to 31 May 2025.

Emma Branch, who was Chief Executive of the Foundation during 2022 and in the first half of 2023, was also a director of The Baton of Hope UK Limited, which is a suicide awareness charitable company. The Foundation and the Baton of Hope UK Limited worked together on promoting mental health (which is one of the Foundation’s objectives) during that period, as part of which the Foundation provided Baton of Hope with early-stage IT support while the Baton of Hope UK Limited was being set up, the cost of which in the year to 31 December 2024 was £0.3k (2023: £2.1k). These amounts have been fully reimbursed in 2024.

Save as set out above, there have been no related party transactions in the year. No trustee received any remuneration or pension contributions or received any other benefits of an employment. Trustee expenses of £nil (2023: £85) were reimbursed.

31

Docusign Envelope ID: F44D4D09-5118-4682-BF94-9CA56B1B89DA

2024 Annual Report and Accounts

The Counselling Foundation Notes to the Financial Statements For the year ended 31 December 2024

20. Comparative funds

Income from:
Donations and grants
Charitable activities:
Training and counselling
Other income
Total income
Expenditure on:
Charitable activities:
Training and counselling
Total expenditure
Net income for the year
Transfers between funds
Net Movement in Funds
Funds at start of year
Funds at end of year
General
Funds 2024
£’000
Designat
ed funds
2024
£’000
Restricted
Funds
2024
£’000
Total
Funds
2024
£’000
3.8
-
15.5
19.3
1,644.0
-
179.4
1,823.4
65.5
-
-
65.5
1,713.3
-
194.9
1,908.2
1,527.5
-
195.1
1,722.6
1,527.5
-
195.1
1,722.6
185.8
-
(0.2)
185.6
2.5
(2.5)
-
-
188.3
(2.5)
(0.2)
185.6
876.9
247.9
86.4
1,211.2
1,065.2
245.4
86.2
1,396.8
General
Funds 2023
£’000
Design
ated funds
2023
£’000
Restricted
Funds
2023
£’000
Total
Funds
2023
£’000
27.4
-
62.4
89.8
1,627.1
-
183.6
1,810.7
56.2
-
-
56.2
1,710.7
-
246.0
1,956.7
1,457.9
-
246.6
1,704.5
1,457.9
-
246.6
1,704.5
252.8
-
(0.6)
252.2
(31.6)
87.6
(56.0)
-
221.2
87.6
(56.6)
252.2
655.7
160.3
143.0
959.0
876.9
247.9
86.4
1,211.2

21. Associate entity

The Foundation has a 40% equity and voting interest in College Yard Management Limited, which owns the freehold of and provides property management services for the College Yard site in Lower Dagnall Road, St Albans. The Foundation has long leasehold interests in 2 of the 5 units at this site and a short leasehold interest in another of the 5 units. The net assets of College Yard Management Limited, as shown in its most recently filed unaudited financial statements to 31 December 2023, were £12.5k (2022: £4.5k). The Foundation carries its investment in this company at nil cost. Its share of the net assets of College Yard Management Limited was £5.0k (2022: £1.8k). Save for reimbursement or recharges of appropriate costs, the Foundation has not received any distribution or income from College Yard Management Limited.

32