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2023-03-31-accounts

for the year en d ed 3 1 March 2023
Pages
Legal and administrative information
Strategic report 2-9
Directors'
report		 10 - 17
independent
auditors'		 report 18-21
Statement
offinancial		 activities (including
income and expenditure account) 22
Balance sheet 23
Statement
of cash flows		 24
Notes to the financial statements 25-41

Ob'ective Ob'ective Achievement
To deliver quality care The standard
of care within
our residential
and care at home
services which meet all services is continually
monitored
through
internal
quality
audits
relevant regulations and are and feedback
from residents/service
users and relatives
with
rated at least "Good" by CQC. constant
focus
upon
delivering
quality
care.
The
Care
Governance
Committee
reviews
the results
of internal
audits
and CQC inspections
as part of the ongoing
commitment
to
deliver
quality
care. The results
of CQC inspections
for Care
Currently
89% of the Care South services are rated
at least
"Good" by CQC, which
is above the national
average
of83%.
VVe are also confident
that
reinspection
of the two services
which have historic 'requires
improvement'
ratings would result
in upgraded
ratings.
During
the year, we continued
to embed
the new market leading electronic care planning
system
which
has been
implemented
in our residential
homes,
while
also
introducing
a new bespoke
electronic
care planning
system
into our care at home operation. These systems are generating
significant
benefits for our residents,
care at home clients and
our staff.
To attract, train, develop and The Company
continues
to invest
in training
and development
retain engaged staff to deliver of staff, with a return
to more face to face delivery
of training
quality care services. during
the year.
In common
with most of the care sector, we
saw staff turnover
rates and vacancy rates increase during the
year. We have continued
to invest
in our HR and recruitment
teams to address these sector wide challenges
and saw some
signs of improvement
and reducing
vacancy rates by the end
ofthe financial
ear.
To
expand		 and develop a The
Company
has
previously
targeted
the
expansion
and
range of services to meet the development
ofthe care at home offering and delivered
growth
needs primarily of older in billed hours of7%during
the year, on top ofthe 14%growth
people, but not excluding which was seen last year. While the rate of growth
has been
other age ranges. slower
than
hoped
for,
the
recruitment
challenges
within
homecare
have been
particularly
acute. We applied
for and
subsequently
received
Home
Office
approval
for overseas
applicant
sponsorship
licences
in order
to help
boost
the
recruitment
i eline and ex and ca acit .
To
enhance		 the property Construction
has commenced
on our spectacular
art deco
portfolio of the Charity to style new build 50 bed care home,
Marjorie House
during
the
provide security for the future. year. Good progress
is being
made
on the site overlooking
Poole Harbour and we expect that the care home will be ready
to welcome
its first residents
during
the summer
2024. The
company
exchanged
contracts
for the purchase
of a site
in
Wimborne
during
March 2023, with
completion
taking
place
post
year-end.
We
are
currently
designing
a
scheme
incorporating
a new 60 bed care home
and 40-50 assisted
living apartments
on the site. This care village type scheme
is
a concept
that
works
well
and
one which
we are keen to
develo
further.

To work with work with local authorities authorities authorities The Executive Team continues
to have strategic discussions
and other commissioners to with
local authority
and
NHS commissioners,
to identify
and
meet the future need. move
forward
with
commissioning
services
tailored
to local
needs. During February 2023, a new residential
care block bed
contract
commenced
to support
NHS
Dorset
in
facilitating
hospital
discharge
for patients
from the Royal
Bournemouth
and
Poole
hospitals
into
an
appropriate
care setting.
The
scheme
looks to quickly
find the
right
long-term
solution
for
each patient,
to maintain
a good flow through
the block beds
back into the community.
The scheme has worked
extremely
well,
with
dedicated
resources
given
to the scheme
to help
ensure a smooth
and timely flow of patients
through
the beds,
which were commissioned
across a number
of our local care
homes. The beds have achieved
high
utilisation
rates and we
look
forward
to
renewing
our
partnership
once
the
initial
contract period comes to an end. The Company
also continued
to work closely and flexibly with local authority
commissioners
during
the year to support
hospital
discharge
requirements
at
various pressure
points throughout
the year with care at home
services.
To remain financially viable During the year, Company
reserves increased
by E3.3m, after
and hold reserves in line with absorbing
F0.6m of non-routine
costs
in repairing
property
our reserves policy. defects. This reflected
a positive
operating
performance
from
the business,
following
the cessation
of grant income support
to
the
care
sector
from
central
Government.
Company
unrestricted
reserves
reached f60.1m, which
was slightly
in
excess ofthe range targeted
by the reserves
policy. Reserves
are expected to soon return to a level within the targeted range,
with si nificant investment
lans now movin
forward.
To continue the on-going The
Company
continues
to invest
significantly
in
repairs,
programme of investment in maintenance
and
improvements
within
existing
services,
to
the existing homes. ensure
that
the
environment
and
facilities
in each
of our
residential
homes
are maintained
in a good state of repair.
Significant
investment
was made
during
the year
in creating
new dementia
gardens
at our Buxton
House,
Fairlawn
and
Kenwith
Castle care homes,
which are a great new facility for
our
residents.
We
also
completed
a
significant
kitchen
extension
at our Beauchamp
House
care home,
creating
a
better working
environment
for our team of Chefs. Plans for a
major
redevelopment
and
construction
project
at
our
Sussexdown
nursing
home
in West Sussex were submitted
for
planning,
which
will
involve
investment
in a new
build
care
home,
along
with a combination
of converted
and
new
build
assisted
living
accommodation
on
site.
Post
year-end,
planning
consent has been granted.

Units Units
Carbon Energy Reporting
2022-23		 2022-23 2021-22
Electricity 2,754,445 2,964,732
UK Energy Use (KWhj Gas
Transport		 9,136,790
1,204,297		 9,878,180
1,067,463
13,095,532 13,9M,375
Electricity 533 630
Associated
Greenhouse		 Gases Gas 1,668 1,809
Tonnes CO2e Transport 335 299
Electricity 0.57 0.62
Intensity Ratio 1-Tonnes CO2e Gas 1.79 1.79
per FTE Staff member Transport 0.36 0.30
Electricity 10.65 13.47
Intensity Ratio 2- Tonnes CO2e Gas 33.36 38.72
per Million f Income Transport 6.70 6.41

Unrestricted Restricted Unrestricted Restricted
funds funds Total funds funds Total
Note 2023 2023 2023 2022 2022 2022
OOOO EOOD f000 f000 OOOO f000
Income from:
Charitable
activities		 49,069 16 49,085 44,856 16 44,872
Investment
income		 543 543 135 135
Other income 357 357 1,732 1,732
Total income 49,969 'I6 49,985 46,723 16 46,739
Expenditure
Expenditure
on		 46,013 31 46,044 41,031 36 41,067
charitable
activities
Total expenditure 46,013 31 46,044 41,031 36 41,067
Nei income 3,956 (15) 3,941 5,692 (20) 5,672
Transfers 16 (16) 16 (16)
Losses on investments (647) - (647) (146) (146)
Net movements
funds		 in 3,325 (31) 3,294 5,562 (36) 5,526
Fund balances brought 56,792 299 57,091 51,230 335 51,565
forward
at 1 April
Fund balances
March		 at 31 60,117 268 60,385 56,792 299 57,091

Company
No 02565033		 Company
No 02565033		 Note 2023 2022
FOOO OOOO
Fixed assets
Intangible assets 126 243
Tangible assets 12 43,613 41,680
Investments 13 11„915 9,433
Total fixed assets 55,654 51,356
Current assets
Debtors 14 4,142 3,508
Cash at bank and
in		 hand 19,334 21,810
Total current assets 23,476 25,318
Creditors: amounts falling due within one year 15 (12,671) (11,234)
Net current assets 10,805 14,084
Total assets less current liabilities 66,459 65,440
Creditors: amounts falling due after more than
one year 16 (6,074) (8,349)
Total net assets 60,385 57,091
The funds ofthe charity
Restricted
income		 funds 18 268 299
Unrestricted
income funds
Designated
funds		 19 38,878 34,906
General funds 21,239 21,886
Total unrestricted income funds 60,117 56,792
Total charity funds 60,385 57,091

Note 2023 2022
8000 F000
Net cash provided
by operating
activities		 23 6,139 8,072
Cash flow from investing activities
Purchase oftangible
fixed assets		 (3,534) (2,160)
Purchase
of intangible
fixed		 assets (117)
Proceeds from the sale oftangible
fixed assets		 2
Financial
investment		 (3,130) (3,075)
Cash balances
transferred		 from subsidiaries
Dividends
received		 114 76
Interest received 429 59
Net cash used
in investing		 activities (6,121) (5,215)
Cash flow from financing activities
Loan interest
paid		 (355) (289)
Receipt of bank loan
Loan capital repaid (2,139) (2,191)
Net cash used
in financing		 activities (2,494) (2,480)
Net change
in cash and cash equivalents		 (2,476) 377
Cash and cash equivalents at the beginning ofthe year 21,810 21,433
Cash and cash equivalents at the end ofthe year 19„334 21,810

t
line basis over		 the expected
useful
economic lives o		 fthe assets conc
Years
Buildings 50
Short Leasehold Improvements Remaining length oflease
Computer
Equipment		 3
Fixtures,
Fittings		 and Equipment 4-10
Motor Vehicles 4

Inc ome from ch aritable
activ		 ities
Unrestricted Restricted Total Unrestricted Restricted Total
funds funds funds funds
2023 2023 2023 2022 2022 2022
OOOO f."000 f000 f000 FOOO f000
Residential care services 43„948 16 43,964 40,093 16 40,109
Domiciliary care services 5,121 5,121 4,763 4,763
49,069 16 49,085 44,856 16 44,872

5 Other inc ome
2023 2022
f000 f000
Infection Control and Rapid Testing grants 1,178
Workforce Retention and Recruitment grants 417
Insurance
claims		 85
Sundry income and utility costs recharged 272 137
357 1,732

Unrestricted Restricted Total Unrestricted Restricted Total
funds funds funds funds
2023 2023 2023 2022 2022 2022
f000 f000 OOOO f000 OOOO f000
Residential care 36,129 31 36,160 31,837 36 31,873
Domiciliary care 4,338 4,338 3,936 3,936
Support costs 4,651 4,651 4,351 4,351
Other costs 540 540 618 618
Interest payable on bank 464 464 469 469
loans
Gains on derivative (109) (109) (180) (180)
financial
instruments
46,013 31 46,044 41,031 36 41,067

r payable to key m anagement is shown
below:
2023 2022
f000 OOOO
Salaries and other short-term benefits 811 847
Post-employment benefit 59 59
Total compensation 870 906
The number
of key management
personnel
who
contributions)
in the following
ranges was:		 received fees and other emoluments
(inc		 luding
pension
2023 2022
Number Number
220, 00'I - 230,000
F80,001 - F90,000
F90,001 - F100,000
F100,001 - F110,000
F110,001 - 2120,000
2130,001 - F140,000
2150,001 - F160,000
2190,001 - 2200,000
2200,001 - 2210,000

The average number of people employed people employed people employed by the Company in the financial year was 1,241 the financial year was 1,241 the financial year was 1,241 (2022: 1,308). This
equates
to the following		 average monthly number offull-time equivalent persons (including senior executives)
employed
by		 the Company during the year:
2023 2022
Number Number
By activity
Management, administration, finance and
training 127 145
Supervisors 118 138
Care, catering and domestic staff 689 728
934 1,011
2023 2022
OOOO f000
Staff costs (for the above persons)
Wages and salaries 23,450 23,699
Social security costs 1,990 1,890
Other pension costs 639 631
26,079 26,220

9
Net income
2023 2022
f000 F000
Net income is stated after charging:
Depreciation
for the year:
-Tangible fixed assets 1,601 1,530
- Intangible
owned fixed assets		 117 99
Operating
leases - land and buildings		 1,818 1,869
Profit/(loss)
on disposal offixed		 assets
Fees payable to the Company's auditors for the audit ofthe
Company's
financial statements		 40
Fees payable to the Company's auditors for other services 78 79

re South
Intangible		 assets
Software Total
f000 &000
Cost
At 1 April 2022 696 696
Additions
Transfers
Disposals (62) (62)
At 31 IVlarch 2023 634 634
Accumulated amortisation
At 1 April 2022 453 453
Charge for the year 117 117
Disposals (62) (62)
At 31 IVlarch 2023 508 508
Net book value
At 31 Ilarch 2023 126 126
At 31 March 2022 243 243

Assets Short
Land Under Leasehold Fixtures,
and Con- Improve- Equipment
and
Buildings struction ments Motor Vehicles Total
f000 F000 f000 8000 f000
Cost
At 1 April 2022 40,372 4,987 299 8,679 54,337
Additions 366 2,292 876 3,534
Transfers 449 (731) 282
Disposals (47) (1,796) (1,843)
At 31 March 2023 41„187 6,548 252 8„041 56,028
Accumulated Depreciation
At 1 April 2022 5,826 292 6,539 12,657
Charge for the year 778 822 1,601
Eliminated
on disposal		 (47) (1,796) ('I,843)
At 31 March 2023 6,604 246 5,565 12,415
Net book value
At 31 March 2023 34,583 6,548 2,476 43„613
At 31 March 2022 34,546 4,987 2,140 41,680

Company Company
2023 2022
f000 f000
Shares in group undertakings 2,871 2,871
Listed investments 9,044 6,562
11,915 9,433
Other investments 2023 2022
OOOO FOOO
Listed Investments 9,044 6,562

2023 2022
f000 f000
Amounts
falling due within one year:
Trade debtors 2„195 1,751
Other debtors 67 81
Prepayments and accrued income 1,&80 1,676
4,142 3,508

15
 Creditors: amo unts
falling due withi		 n one year
2023 2022
f000 OOOO
Bank loans 2,138 2,138
Trade creditors 4,069 3,273
Amounts owed to subsidiary undertakings 2,871 2,871
Other creditors 471 559
Taxation and social security 379 452
Accruals and deferred income 2,743 1,941
12,671 11,234
Amounts owed to s ubsidiary
und		 ertakings
are unsecured,
interest free a		 nd are repayable
on demand.
2023
OOOO
Deferred income at 1 April 2022 369
Resources deferred in year 462
Amounts released from previous periods (353)
Deferred income at 31 IVlarch 2023 478

16
C		 reditor s: amounts
falling due		 after more than one year
2023 2022
OOOO OOOO
Bank loans 5,534 7,673
Accruals 517 528
Deferred income 49
Derivative financial instruments (26) 83
6,074 8,349

Maturity of bank loans
2023 2022
f000 f000
In one year or less 2,138 2,138
In more than one year, but not more than
two years		 2,138 2,138
In more than two years, but not more than
five years
In more than five years		 3,396 5,016
519
7,672 9,811

2023 2022
'OOOO EQQQ
Financial assets measured at amortised
cost
Trade debtors 2,195 1,751
Accrued
income		 1„245 1,076
Other debtors 67 81
Financial assets at fair value through
income and expenditure
Listed investments 9,044 6,562
Financial assets 12,551 9,470
Financial liabilities
measured		 at
amortised
cost
Trade creditors 4,069 3,273
Bank loans 7,672 9,811
Amounts
owed to subsidiary
undertakings		 2,871 2,871
Accruals 2,782 2,010
Other creditors 471 559
Financial
liabilities measured		 at fair value
through income and expenditure
Derivative
financial		 instruments (26) 83
Financial
liabilities		 17,839 18,607

8
Restricted
income fu		 nds
Sussexdown Maiden Castle Total
Legacy Build
f000
At 1 April 2022 222 77 299
Income 16 16
Transfers (16) (16)
Expenditure (15) (16) (31)
At 31 March 2023 207 268

Designated General Total
Funds Funds
OOOO f000 f000
At
'I April 2022		 34,906 21,886 56,792
Transfer from restricted funds 16 16
Transfer 3,972 (3,972)
Income 49,969 49,969
Expenditure (46,013) (46,013)
Unrecognised gains (647) (647)
At 31 March 2023 38,878 21,239 60,117

Designated Restricted General Total
Funds Funds Funds 2023
FOOO POOO f000 f000
Fixed assets 46,550 61 9,043 55,654
Current assets 207 23,269 23,476
Current
liabilit'ies		 (2,138) (10,533) (12,671)
Long term liabilities (5,534) (540) (6,074)
Total Net Assets 38,878 268 21,239 60„385

2023 2022
8000 OOOO
Net income (before other recognised gains and losses) 3,941 5,672
Depreciation 1,601 1,530
Amortisation 99
Dividends
received		 (114) (76)
Interest received (429) (59)
Interest expensed 355 289
(Profit)/loss
on disposal offixed assets		 (2)
Increase
in debtors		 (634) (65)
Increase/(decrease) in creditors 1,302 684
Net cash provided by operating activities 6,139 8,072

cance ll able
operating
leases:
2023 2022
Land Land
&Buildings 8 Buildings
f000 f000
Within one year 1,805 1,801
Within 2 to 5 years 6,563 6,198
After 5 years 42,190 42,231

At 1 April 2022 Cash flows At 31 IVlarch 2023
f.'000 E'000 E'000
Cash and cash equivalents
Cash 21,810 (2,476) 19,334
Overdrafts
21,810 2,476 19,334
Borrowings
Debt due within one year (2,138) (2,138)
Debt due after one year (7,673) 2,139 (5,534)
(9,811) 2,139 (7,672)
Total 11,999 (337) 11,662