2023-03-31-accounts - Apna Ghar

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APNA GHAR ANNUAL REPORT 202212023

MANAGEMENT BOARD MEMBERS

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Saira Malik
CHAIR
Asia Rahman
Amina Hyder VICE CHAIR Joanna Lajmi
TREASURER DEPUTY TREASURER
Elaine Crompton
SECRETARY
Ayesha Saud Kishwar Haque
Shobha Srivastava
MEMBER Parveen Begum MEMBER
MBE
MEMBER
MEMBER
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APNA GHAR TEAM

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Nasrin Begum Resmina
CENTRE FUNDING/PERSONNEL
CO-ORDINATOR MANAGER
Rajwant Aysha Farida
DOMESTIC ABUSE FAMILY & DOMESTIC
FOOD FAIR LEAD
OFFICER SUPPORT WORKER
Drupy Shelina
VOLUNTEER FINANCE
CO-ORDINATOR SUPPORT WORKER
Menara Razna Akhi
COMMUNITY SUPPORT COMMUNITY SUPPORT COMMUNITY SUPPORT
WORKER WORKER WORKER
olunteers
Shahanaz Rita Murshida Amie
Tida Jannath Babita
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SAIRA
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MALIK CHAIR

ear Friends One of the joys of preparing the annual report is that it gives us the D opportunity to look back and reflect on what has been accomplished. 2022-23 has been another successful and inspiring year for Apna Ghar, with projects and courses which have positively contributed to the lives of all women in our community. As the incoming Chairperson 2022, it has been an honour to be part of an organisation that is a visionary and prides itself on empowering and supporting females of all ages to achieve their aspirations and goals for over 35years.

This year has been filled with opportunity and challenges as we continue to navigate ourselves through the post covid pandemic: an experience that many of us relive and remain affected by but also serves as a reminder of how crucial our organisation has been in providing support and enablement to many community members when they have needed a safe space or opportunity to up-skill to rebuild and restart their lives.

The past year has been extremely busy with our ongoing educational classes of ESOL, IT, sewing, cookery and Carers, all with the aim of enabling our service users to integrate into society and empower them with new skills and confidence. Our domestic violence support project has been a life saving initiative offering support to the most vulnerable community members and a project that we value and respect immensely. Our warm space initiative proved popular as a safe environment for service users impacted by the cost-of-living crisis and socioeconomic pressures which enabled us to build further links with our community. Of course, all of this has possible because of the generosity and opportunity provided by our funders new and old, supporting us to provide these critical skills and functions.

Apna Ghar has been fortunate to expand our workforce with the appointment of our centre manager for staff and funding management and the ongoing recruitment of volunteers which has proved popular. Testimony to the presence of Apna Ghar in our community and the beacon of hope and help that our service users see us to be for them.

This year has also seen us develop collaboration links with other community anchor organisations throughout our town and has led to our first joint funding with WHiST appoint our food lead in order to spread the message of how nutrition plays a key part in the health and well-being of our service users.

Our First Ladies engagement event in July was an opportunity to reach into our community and speak to existing, new, and potential members. It was a huge success with over 120 attendees and in response to the overwhelming feedback and support of our children and young persons, we have successfully set up our first youth girls group which has proven popular. We wish to build on the success of this initial community outreach with more engagement and events due to be planned; inspiring, building confidence, listening, and empowering and implementing.

I would like to take this opportunity to thank our Funders The National Lottery, Northumbria Police Commissioner, Community Foundation, South Tyneside Council, Sir James Knott Trust, Newcastle Building Society, Ballinger Trust, WHiST, RISE (North East) amongst others whom without we would not be able to provide so many services and educational opportunities that has been life transforming for many young people and women in our community. I would also like to thank the Board Members for their ongoing active participation and support and most importantly a massive thank you to our staff and volunteers for their limitless support, contribution and commitment which has been the driving force of our centre.

NASRIN In the words of Maya Angelou “Each time a woman stands up for herself, she stands up for all BEGUM women” .

Apna Ghar is a charity run by and for Minority Ethnic Women living in South Tyneside.

We provide a wide range of opportunities that aims to develop confidence and empower women to recognise their full potential whilst allowing them to maintain their cultural identity.

Our main goals are:

Enhancing awareness of the range of opportunities and services provided by Apna Ghar
Increasing the number of users who use the Services
Creating and building good connections with different organisations, groups, and people in the community.
Providing different types of skill-based and non-skill-based training options. Valuing and appreciating the different cultures

Our objectives are:

To provide outreach and link workers support to the community
To actively promote the services of Apna Ghar to the community of South Tyneside
To provide a culturally supportive and safe meeting place
To make the services more accessible to the senior citizen members of the community

Mission

By providing a wide range of opportunities Apna Ghar aims to develop confidence and empower women to recognise their full potential, whilst allowing them to maintain their cultural identity.

Vision

Apna Ghar's vision is to remain a leading supplier of services for Minority Ethnic Women.

We aim to enhance the services that we provide by continually deepening our understanding of what our members needs are.

We have a commitment to our funders, clients, members and the community in which we operate.

Values

Apna Ghar wants you to know how they work and what a difference it makes to the women of the community in which it serves

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NASRIN
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BEGUM
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he past year has been a challenging and busy year for Apna Ghar as our Centre is now in full operation and we continue to serve the Women from T the BME communities post Covid.

The demand for our services has increased as we strive to help those in need. With the cost-of-living crisis we have seen an increase in service users accessing support for Universal credit, health related benefits and Housing in our Information, advice, and Guidance sessions.

Centre Co-Ordinator

Our ESOL classes run on a weekly basis and with the increase in demand for basic English classes we were able to secure funding to run a basic literacy class. This opened opportunities for our ladies to learn English to build their confidence and help them integrate into the wider local community.

Health and general wellbeing are important to us, and we are focused on educating the women to live healthier lifestyles. We continue to run our fitness class which is quite popular. The Luncheon Club offers our ladies to try different healthy cuisines and encourages the women to implement healthy eating within their own homes.

We have registered with the South Tyneside Council Programme as a Community Warm Space Hub, which is open to women from the local communities three times a week. It is run by staff and volunteers who provide soup, tea and coffee to users who enjoy the warm space and a chat. It gives them an opportunity to find out and access our services and other organisations on a range of issues.

We are proud to report on our Volunteer project and Carers Project. We have been able to recruit, support and train up volunteers, and help establish placements internally at Apna Ghar. Also, over the 2 years of our Carers Project 30 women have signed up for the Carers course run by Training in Care. Many have completed their level 1 and 2 in Diploma in Care. Some have found employment within Care sector which is a big achievement. Our Carers course level 1 continues with 12 new ladies attending.

Sewing classes continue to be well attended with an oversubscribed waiting list. the sessions have helped the women to learn a new skill and boost their confidence.

Being fortunate to have been able to secure funding with the PCC, we continue with our Domestic Abuse Project which gives those in need the right level of help and support.

We are happy to report that we were able to support the Local Authority to distribute Household Support vouchers to 100 eligible families from the BME communities affected by the cost-of-Living crisis.

Funding for staffing costs continues to be a challenge due to many short- term funded projects coming to an end. We remain hopeful that we will continue to train up new volunteers who will support our services.

In addition, with the demand of our services we will continue to apply for further funding from Trusts and Charities to help continue our important work.

I would like to thank staff, volunteer, and management board members for their continued hard work and support.

VOLUNTEER PROJECT Drupy Senanayake - Volunteer Co-ordinator

FUNDED BY SIR JAMES KNOTTS

what a year it has been. Through the ups and down of the last year, I am so pleased with the work our volunteers have achieved. Together they have worked towards reaching a common goal for the Centre through both independent and teamwork volunteering to benefit our small, but mighty, community in South Shields. Not only have I seen the benefits around us but I can see it within themselves and the positive effect it has had on their wellbeing and mental health. Together they have emerged stronger, with new skills and a passion for helping our community.

My greatest achievement as Volunteer Co-Ordinator has been to see the volunteers achieve what they set out to do and get into employment and further education.

Plans For Next Year

Impact On The Volunteers

There has been a great overall improvement in confidence in our women which has helped develop integration within the wider society. Access to relevant training such as IT, English courses, First-Aid training has helped develop skills for volunteering in areas that would have not been possible before. Now they are able to put those skills into practice. The social benefits area clear to see with volunteers creating their own support network between themselves. The engagement of our women in the volunteer project increased over the year as we now have a total of 31 volunteers. We hope this will only continue to increase

1) Training - to ensure the training the women receive is empowering them to become good decision makers, learn good teamwork and leadership values and social skills. This will be a continuation of the training completed by Bea from Inspire.

2) Focus on enhancing IT Skills through workshops and volunteering placements.

3) Improving English language skills, reading, writing and speaking to help increase confidence when volunteering and independence.

4) Challenge volunteers with placements out of their comfort zone to learn new skills and indentify areas of work and experience that may interest them. This would give them ann opportunity to “Be Their Own Boss” and create a path to discover their own entrepreneurial skills.

OUR WOMEN’S WORDS!

“ I feel better when I help out or speak to someone at the centre”

“I didn’t know I will get this support at Apna Ghar”

“I feel I have got my life back”

“Less depressed when I am busy at the Centre”

“Made a friend and now we cook together and share our food”

31 26 19 TOTAL IN COMPLETED VOLUNTEERS VOLUNTEERING VOLUNTEER POSITIONS PASSPORTS

16 18 2 VOLUNTEERS VOLUNTEERS VOLUNTEERS WHO IN WORK IN FURTHER STARTED THEIR EDUCATION OWN BUSINESS

In my role as Community support Worker I help women with Advice, Information and guidance. In the past year we have had more than 50 clients who need support in accessing information around Universal credit, Benefits, Council tax, Child benefits as well as health calling their GP or the hospital for appointments, etc.

They also need support with the job centre or need a new CV. Client said: I got the support for council tax, and it made a difference with my finances and reduced my bills. Another client needed my help to call her son’s Special school for information regarding her DWP claim. I am also the Lead worker for the Luncheon club and Fitness sessions.

In the luncheon club we had 45 sessions with more than 212 women over the year and is a very popular club. We get women from diverse backgrounds and once a month have a guest speaker. We have had representatives from the Police, the Community police, Cancer awareness, dental, fire safety officer, etc. The women truly enjoy these sessions and find them interesting and informative.

Feedback from one woman was that “I can meet my friends, make new friends and I feel great after I attend the club.” Another client said that she enjoys the diverse food that is made each week. A volunteer who helps at the Luncheon club said “I have improved my skills by volunteering at the kitchen. My confidence has got much better since I joined the luncheon club. The club has helped women dealing with isolation, loneliness and helps with their wellbeing and confidence.

Our fitness instructor is Toni from the RISE Project and she had 26 sessions with 17 participants and was very well attended. It has helped the women to improve their physical and mental health.

The RISE Project evaluated the project and had interviews with 2 participants. They got lots of positive feedback from the women. One of the client’s who attended the fitness lesson said “her doctor had urged her to be more active and since she began with the fitness her wellbeing has been improved alot.

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Resmina Reed FUNDING PERSONNEL MANAGER

During the 2022 winter, in response to the cost-of-living crisis, Apna Ghar Women’s Centre became involved in the Warm Spaces (now known as Welcoming Places) scheme launched by South Tyneside Council. The aim was to support residents to stay warm whilst avoiding rising heating costs, avoid social isolation and provide support, advice and signposting as needed.

I was the facilitator overseeing this project and I am very happy to say that this scheme has been a great success for Apna Ghar This involved, meeting and greeting our service users, creating a safe space for them, providing something hot to eat, drink and connection with other women. Knowing that you are not the only one struggling financially or mentally is a huge relief for our women and being able to share their concerns and worries about personal issues around poverty and loneliness allowed them to lighten their burdens. Most of our service users spoke about the impact of high energy costs on their daily lives including how they had to make decisions about whether to put the heating on or spend less on food. For the elderly this was an extremely difficult time, so it was something that they saw as a very valuable thing to be able to come to Apna Ghar for warmth and a hot meal.

We have received very positive comments from our service users about Warm Spaces (now Welcoming Places). There is deep feeling of gratitude to have this safe space, somewhere local and near to them where they can keep warm and have something to eat and be able to have support from members of our team, get information, advice and guidance or maybe just a listening ear without any judgements.

We continue to provide a Welcoming Place to our community as we manage the current cost of living crisis and are working closely with the South Tyne Council and other partners

Razna Begum SUPPORT WORKER

On a day-to-day basis, I support my colleagues at Apna Ghar, My duties could include helping with meal preparations during our Welcoming Places, accessing community facilities, calling the doctors, help finding jobs, or providing general emotional and practical support for our women and their families. The list really is endless from, appointments to filling in forms, from being a shoulder to cry on as well as being there to help them gain the help and support their needs.

I am very dedicated to my job as a Support Worker at Apna Ghar. Organisations understand the importance of being consistent. I try to connect with everyone I meet, like the members, staff, or people using our services. Key focus is always on making supporting a person to lead a successful and a more independent life. I enjoy making a positive difference to someone's life and helping them become more self-sufficiency and have a feeling of achievement and satifisfaction.

Aysha Daya ESOL VOLUNTEER

Since joining Apna Ghar in February, I have had the pleasure of teaching many women from the local community through the ESOL programme for whom English is not a first language. The women I teach have grown up in homes where English is not the main language spoken. Because of this, they come to my classes to learn English. They want to be able to fit in and be a part of the larger society.

I prepare my delivery using props. Usually, we begin the session with a group activity or discussion where we present the work. Then, the ladies work in pairs and practice what they have learned. Lastly, we move on to the performance stage to see how they have improved. We review what we learned in previous sessions to make sure we remember it. I really like teaching these ladies and it makes me happy to see them improve in every lesson.

RAJWANT KAUR D O M E S T I C A B U S E O F F I C E R

APNA SAHARA PROJECT

We had 17 new referrals in 2022-2023 and supported 45 survivors around domestic abuse, housing, legal support, hate crime, employability and raising awareness.

Apna Sahara Project held accredited group sessions for domestic abuse survivors to attend around employability with FIRST Enterprise. The survivors reflected and focused on themselves and implemented future goals for themselves.

Staff continued to provide 1-1 support with survivors for support around their cases such as debt, housing, or universal credit etc. We provided listening ear services, where we would listen to survivors and let them be heard about their issues and how they are feeling. We have allocated food vouchers, bus travel and food parcels for domestic abuse survivors. We have been providing sanitary products and clothing vouchers for survivors with children

CASE STUDY

A survivor was married twice in her life, and both were abusive. The survivor experienced physical, emotional, and sexual violence and psychological and immigration abuse. During the second marriage, the perpetrator asked the survivor to leave the children. This came as a shock as the survivor was made to think that the children from her previous marriage was not an issue. The survivor refused to do this, and this is when then abuse started, physically emotionally and mentally. The abuse resulted in survivor requiring hospital treatment.

QUOTES

Survivor A - “When I came here, I felt more confident, and I made friends. I feel like its my family when I come here ”

Survivor B - “I feel safe talking to you especially, and they helped me a lot in clarifying many things. I am grateful to you”

Survivor C - “I share a good bond with you.. thank you for everything especially for your listening ear ”

Survivor A - “I feel good always thinking about Apna Ghar, my family”

The survivor was placed in a women’s refuge before being signposted to Apna Ghar. During this time, she was given asylum status as she was a victim of immigration abuse too. The survivor received support by signposting to Newcastle Law Centre (FLOWS) for immigration legal support. The survivor was provided with food and clothes vouchers. The survivor has started volunteering and thinking about her career.

They come to the centre to be more social and confident. They are seeking counselling from WHIST.

FARIDA ANSARI

Currently we are providing different types of classes and courses for Adult carer such as English class, accredited courses, Adult carer level 1 and 2. Following are the accredited courses that took place at Centre:

Family & Domestic Abuse Support Worker CARERS PROJECT

Adult Carer Level 1 and 2

Our first thirteen ladies have completed Adult Care course and some of them have already found employment, some of them are volunteering at Apna Ghar and other places to gain more experience and knowledge. We help them to complete their placement at Apna Ghar. A few ladies have completed the Adult Carer level 1 and ready to start level 2. Adult carer level 2 will start from September 2023

English Conversation Class

Last year 12 ladies attended the English conversation classes. They attend the English conversation class to improve their English so they can attend Adult carer course.

Befriending Service

We call our caring for carers on a regular basis to find out how they are doing. Some of them are looking after their loved ones for 24 hours and can't come to the Centre so we called them and find out if they need any help with anything.

Interpreting Service

The service users need an interpreter most of the time during their appointments such as housing, Universal Credit, GP appointments, Council tax, Gas and Electricity etc. We provide interpreting service to them on a regular basis.

Caring for Carers

We have 24 caring for Carers in our list. We help them with everyday needs such as housing, benefits, GP appointments, Council Tax etc. We hold Caring for Carer group sessions once a month because it is difficult for them to come every week. We invite professionals to come and talk about relevant issues and their solutions. We have invited a few professional since last year April 2022 till March 2023 such as South Tyneside housing team, NHS cancer awareness team, Northumbria police, CPU training etc. We also invite them for Luncheon club, Warm Space, Welcoming Place and sometimes to just have a cup of tea and chat.

The ladies were invited to the Nari Shakti event which was a part of the Comic Relief project. The ladies enjoyed the event as there was dance, music, food, henna, calligraphy, a guest speaker etc.

The ladies who are carers hardly get time for themselves but an event like this gives them an opportunity to dress up and look good and meet other ladies. They all said that they enjoyed the event and requested us to host this type of event more in the future.

Michelle, a Community Police Officer visited Apna Ghar to attend Caring for Carers session. Some of the carers have problems with their neighbours so they shared this with Michelle.

Carer’s Report

One of our Service Users Caring for Carers said that one midnight she heard a banging noise on her front door. She and her family were very scared. There was a man who was knocking on the door. He knocked a few times. She was so scared that she called the police. When police came, she found out that man had dementia and had escaped from a nearby Care Home.

S.P completed her Adult Carer Level 2 and is looking for a job. She did voluntary work in two organisations to complete her placement. She says a big thank you to The National lottery for giving her the opportunity to complete Adult Carer Level 2 at Apna Ghar because she lives next to Apna Ghar and it was easy for her to balance between her course and her family as she didn’t have to travel far. She feels very confident and independent now. She says “She was overjoyed to receive her Adult Carer Level 2 certificate. Lynne and Natalie were very helpful throughout the course. She is very thankful to Apna Ghar for providing everything that she needed for her course such as course book, notes books, stationary etc.

Farida arranged the Certificate ceremony and invited everyone who did the course which helped them to get into the Adult Care Level 1 and those who completed Adult Carer Level 2. We invited all the caring for carers so they can also get motivation. We invited Cath from National lottery but unfortunately, she could not attend. Most of the ladies attended the event and few couldn’t because they were at work. Amina handed out the certificate to everyone. Afterwards everyone enjoyed food and each other's company.

This course runs alongside the Adult Care Level 1 & Level 2 courses at Apna Ghar. It is primarily aimed at ladies who wish to take an Adult Care course, but who need to improve their English skills and gain more confidence first. The Conversation classes have been running since July 2021 and many of the students have gone on to complete their Level 1 & Level 2 in Adult Care.

A variety of topics have been covered in the classes, including Health and the Body, Food and Nutrition, Describing People, Daily Routine and Shopping, as well as vocabulary related to Adult Care. The main focus is on building speaking and listening skills, through activities such as discussions and debates, questionnaires and quizzes. Stronger students are encouraged to help those students whose English level is lower, and the aim is to create a relaxed and friendly environment without the stress of written exams. In my opinion, this has really helped some of the ladies overcome their shyness and they feel able to practise speaking English without any pressure.

The English Conversation class is a rolling course and some students have attended for a longer period than others, as they continue to bring their English language up to a level high enough to undertake the Adult Care courses. It is gratifying to see the ladies’ confidence and skills improve – learning to speak English and use topical vocabulary will undoubtedly benefit them, if and when they continue their studies and find employment.

Mary Thompson Owen-Smith

Sarah Jolley - Training In Care

ADULT CARE LEVEL 1

The group achieved their Level 1 Preparing to Work in Adult Care, some of this group are looking to progress onto their Level 2 Care in September.

‘I have improved from this class. I know about communication and how to look after people. I also learned about the key values and principles in care’

EMPLOYABILITY LEVEL 1

The ladies enjoyed learning about the attitudes an employer would like and learning about mindset

STRESS LEVEL 1 The ladies learned about different types of stress and how to mange stress in different ways.

INTRODUCTION TO EARLY YEARS LEVEL 1

This course gave the ladies an insight to early childhood development and to see the advantages of play to support children’s development

MONEY LEVEL 1

The women had a good time during the class where they learned about handling their money. We discussed different kinds of bank accounts and ways to save money.

'I have learned how to find ways to save money and how to plan and manage my expenses for trips back home. '

MENTAL HEALTH LEVEL 1

The group enjoyed learning about different types of mental health conditions and how to improve and look after their own mental health.

‘I feel good about my course, I know more information about mental health. I really enjoyed the course as my teacher is very friendly and very nice. She would always help me when I did not understand’

VOLUNTEERING LEVEL 1

The ladies learned the benefits to volunteering and how to support different groups that attend Apna Ghar.

‘The course help me build confidence and learn all about volunteering’

PERSONAL & SOCIAL DEVELOPMENT LEVEL 1

The group explored topics such as environmental awareness, teamwork and how to support others. The group had a lot of fun especially the bridge building task.

They also tried new activities within their leisure time including sewing and skipping.

SEWING WITH ANILA

Majority of the students, who started the class this term, were novices but very keen to learn the sewing1. skills and how to use a sewing machine. Main reasons for them to enrol on the course were

to be able to make their own clothes and garments.
be able to do basic mending and understand different types of fabric

All the students started with learning to use sewing machines and discussed which one to buy for their personal use according to their skill level.

Students also learned how to create sewing pattern using an old garment. Creating their own sewing pattern was preferred to enhance students with Maths, English and their writing. It also allows students to save money by not buying pre-printed patterns which can be costly and will support their creative thinking as they will be able to make changes into patterns according to their needs. Students have shown dedication to the learning throughout the course and completed many projects. Following is some photographic evidence of the students work.

Treasurer

The level of income has decreased this year following the ending of the Comic Relief Fund. However we managed to continue our services from a number of sources listed below:

£30654 THE NATIONAL LOTTERY

This is the 2nd year with one more year to go for our valuable carers project.

£15200 NORTHUMBRIA POLICE COMMISSIONER

Have been beneficial to Apna Ghar and have helped the organisation to expand its services.

£9994 COMMUNITY FOUNDATION

For Information, Advice and Guidance sessions, Our most valuable part of our services - Access to support from multi lingual staff.

£5000 SOUTH TYNESIDE COUNCIL

A welcome continuous grant for our outreach work to the community.

£5000 SIR JAMES KNOTT TRUST

For our Volunteer Leader’s post.

£2978

NEWCASTLE BUILDING SOCIETY

We have managed to keep the English Conversation class running with this grant through our Community Foundation.

£4000

BALLINGER TRUST

Once again a continued support - contribution towards the running cost of Apna Ghar.

£4372 WOMEN’S HEALTH IN SOUTH TYNESIDE (WHiST)

Partnership grant for our Luncheon Club.

£2132

RISE - NORTH EAST

For our Fitness classes.

£5000 SOUTH TYNESIDE LOCAL AUTHORITY

We are thankful to the local authority for this grant that has gone towards Warm Space at Apna Ghar to serve the community.

Finally I thank our funders, Management Committee members, Joanna and Nasrin for supporting me in my role as Treasurer.

James Knott Trust

Apna Ghar Minority Ethnic Women’s Centre

124 - 126 Ocean Road South Shields Tyne & Wear NE33 2JF

Tel: (0191) 456 4153 (0191) 456 4147

Email: ag@apnagharwomenscentre.com Website: www.apnagharwomenscentre.com

Registered Charity No. 1013583

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