Charity Registration No. 1013060 Company R&glstratlon No. 02623071 (England and Wales) THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 The Whitechapel Centre Real solutions lo housing & homelessness
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE LEGAL AND ADMINISTRATIVE INFORMATION Honorary Llfe Presldfrnt Mr T Crolley Trustees Mr D Anlrobus Ms A Brown (freasurerl Mr S Collell Mr D Green OBE Mr B Kearsley OBE Mrs C McGuire Ms V Melcalf MBE (Vice chairl Ms S Thomas (Chairl Ms M Woods Dr R Young {Appointed 20 May 20221 Chief Executive Mr D Carter Secretsry Mr D Carter Charity number 1013060 Company number 02623071 Registered office Langsdale Slreèl Liverpool L3 8DT Auditor BVVM Suite 5.1 12 Tilhebarn Street Liverpool L2 2DT Bankèrs National Weslminsler Bank PIC 5 Oxford Street Liverpool L7 7HL Hampshire Trust Bank PO Box 74003 London EC2P 2QR Furness Building Society 51 55 Duke Street Barrow-in-Fuiness Cumbria LA14 1RT Solicitors Brabners LLP Horton House Exchange Flags Liverpool L2 3YL
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE CONTENTS Page Trustees, report St8lément of trustees. responsibilities 20 Independent auditor's report Statement of finanal xctivities 24-25 Balance sheet 26 Statement of cash flows 27 Notes lo the financial statemenls 28-48
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) FOR THE YEAR ENDED 31 MARCH 2022 The trustees present their annual rèport and financial statements for the year ended 31 Marth 2022. Thè flnancial 51alemenls have been prepared in accordance with the accounting policies sel out in note 1 to the financial slalemenls and comply with the eharily's rnernorandum and articles of association, the Companies Act 2006 and "Accounting and Reporting by Chaiilies.. Statement of Recommended Practice applicable lo ohaiilies preparing their accounts in aceordancfy with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 102116ffective 1 January 2Q19)" Thè Whitechapel Centre- Focus of Our Work We believe that every individual should be given the opportunity to changè thèlr sltuatlon and achieve their potential. The Whitechapel Contre is a leading homeless and housing tharily for the Liverpool City Region. Sln¢e 1975 we've helped some of the most vulnerable and isolated people across the Liverpool City Region who are sleeping rough, living in hostels and supported accommodation. or struggling to manage and m81nlain their accommodation. The volume ol clionls we are working with has increased significantly oveT the last 5 years. as has the range and complexity of dienls, needs. We are responding to this by adapting our existing services and developing new ones that are innovative and meet the changing nèeds and demands of our clients. Our Vision is to be an excellent, high profile independent local charity working in partnÈrship lo s&e an end lo homelessness, soaal exclusion and housing poveriy in our communities. To achieve this, our Mission is lo prevent and resolve homelessness. social exclusion and housing poverty by providing pr3dical. realistic, tailored support so that each pèrson call find a roule out of homelessness, maintain a home and achieve their individual potenlial. The main objectives and activities for the year continued lo focus upon the delivery of effeelive and innovative services to meet identified hoLJsing and ielaled support needs ol people who are homelsss, socially excluded or experiencing housing poverty. The strategies employed lo assist The Whitechapel Centre lo meet these objectives included the following.. Delivery of effective services that provide immediate help, opportunity and support to enable and effe¢l lasting change and solutions for people most in need. Delivery of laigeled, person celllred services. Conliibuling towards and influenang relevant lo¢al and national strategic initiatives, social policy and debates relating lo homelessness and housing. Challenging exdusion in all aspÈ¢ls of people's lives, supporting initiatives that encourage inclusion, particulady in relation lo housing, supported living, health, education, and employment. Developmtrnl and furtheran of joint partnership work with other agencies lo ensure more effective s&rvic8 delivery.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 The Whitèehapèl Cèntrè Servlces Today Recognising the diverse routes into and through homelossness The Whilechapel Centre delivers a variety of seNces in different sellings, as shown in the diagram below.. Street Outreach Homeless .Resolution Hub Health & Wellbeing *Supported Accommodation {Singles & families) Housing Support & Resettlement Harm Reduction Housing & Welfare Advice Learning & Enablement Aclivities Pri.vate Rented Bond Scheme Peer Mentoring & Volunteering Who do we hèlp? People who arè homeless.. Single people and families who are sleeping rough, slaying wilh friends, or living in lfytnporary accommodation. People at risk of homelessness: People threatened with homelessness due to eviction notices, repossession, rent I mortgage arrears, débt, problèms wilh18ndlords, ovèrcrowding, accommodation not fit for purpose, and so forth. People In need of housing support: people struggling lo maintain their accommodation. An ovemhelming majority of people we support have additional and often multiple support needs, including mental health problems. Substan use problems, alcohol use problems. physical health problems, offending his10ri9s and domestic abuse.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 Ensuring Our Work Delivers OurAlms We review our aims. objectives and 8Ctivilies every year. Each review includes a cornparalive analysis ol outcomes and achievements against both organisalional aims and objectives and wider contractual targets. This review helps inform our annual operational plan. as well as OLJr longer term strategic plan. It ensures the organisalion's setvice5 remain firmly focused on meeting our slated charitable aims and objectives and are of direct public benefit. How OurActivities Dellver Publlc Benèfit All our charitable activities focus on the provision of highly effective and innovative intervention based services that meet the hoLJsing and support needs of people who are homeless or inadequalely housed. These activities are undertaken lo further our charitable purposes for the public benefit. Continued Impact of Coronavirus During 2021122 the country entered a programme of recovery from Coronavirus pandemic. Services gradually returned to pre-pandemie patterns and methods of operation or entered phased period of Iransilion. Similar to the outbreak of Covid-19, the recovery process has mÉanl that we have had to adapt our ServIS in order to wnlinue lo maintain the health and well-being of clients, staff and partners alike. while gradually ralurning lo pre-pandemic ways ol working. As part of the national 'Everyone In. initiative we continued lo opeiale additional accommodation based services such as Staycity Aparthotel and to undertake Homeless Assessments lencompassing peop18 placed in B&B accommodalionl and the Homele55 Recovery Allocation Panel. While the opèning of Slaycity Aparthotel and the use of B&B's was intended as a short lem measure, initially for a period of 3 months commencing in March 2020, the nature alld irnpaot of the pandemic meant these measures eonlinued into 2021122. We are still emerging from the pandemic and it was only in Septembgr 2021 that we were able lo see the dosure of Slaycity Apartholel. The highly successful Homeless R6covery Allocaliori Panel remained in operation until Mareh 2022. In order to help maintain the health and well-being of clients placed in Sl8yoily Apartholel or 8&8 accommodation we provided on-going advice and support, and food parcels I meals where needed and aclivilies.. delivering tho essential setw¢es lo help clients sustain their new accommodation. Our Outreach and other ServIS for rough slefypers, along with our accommodation based seN¢es, such as Yales Court, Belvidere Family Cenlre, Harm Reduction SeNce and Shared Accommodation have remained open as normal.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 Who We Work With During 2021122 we worked with a total of 3,807 different indiMdu81s or families who were homeless, socially excluded or experiencing housing pov&rly. This represents a slight decrease on the overall number of peoplo we have sUPPOrted compared lo the previous financial year, as shown in the chart below.. Clients Accessing Whitechapel Services The Whltechapel Centre 5,000 4,000 3,000 2,000 1,000 The reasons for the small decrease in Ihts number ol people accessing our services during Ihe last 12 months rernain varied and complex. bul musl be seen in the context of the Coronawrus pandemic. Neither homelessness nor hoLJsing need is decreasing. Dunno the pandemic we saw a temporary suspension on evictions, coupled with the introduction of the national 'Everyone In. programme. These initiatives helped minimise the impact of the pgmdemic on vulnerable people in housing need and temporarily helpèd reduce the number of people finding themselves homeless. Wlh the end of th8 'Everyone In, programme and the gradual return lo pre-pandemic methods of working, we siarted lo see a gradual increase in people presenting as homeless., 8 trend that is continuing in 2022. An oVehelming malorily of people continue lo awess our services following a loss of accommodation arising fmm a relationship breakdown, be this wilh a partner, family or friends. Behind Ihe breakdown is often a range of other issues, which include.. Individual Circumstances.. Additional health and support needs such as poor physical health, mental health problems, substance use problems and offending histories can make some people more vulnerable lo homelessness. Structural Issues.. Factors such as poverty, unemployment, welfare reform policies 8nd housing supply can impact on and ieduce opportunities in relation lo housino.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 Structural issues can impact on indiwdual circumstances and irice-versa. For example personal or family rèlationships can be affected by unemployment. debt and poverly. They may exacerbate relationship issuès. The chart below provides a summary of the main support issues which impact on people's housing needs.. An overwhelming majority of people we support have additional support needs: 80 % mental health 62 % physical health 40 % managing money 59 % alcohol & drug use 61 % offending related issues Recognising both the diverse causes of homelessness and the additional support needs of most of our clients, Whitechapel has developed a variety of services that operate in different sÈllings and provide different levels and types of support interventions and bring together an array ol different partner agencies to work together lo resolve homelessness and relatèd needs. We understand that no single agency can resolve homelessness,. lor this reason we work in partnership with health, Irealmenl, housing and social organisations, such as Mersey Care, Brownlow Hèalth, We Are With You, registered providers ol social housing IHousing Associations) & Supported Accommodation Providers, in order lo deliver multi-faceted support that can meet people's needs.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT {INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 Achievements and perfomiancè Through the range of ServIS we deliver. we have continued to achieve high levels of success, providing Ihe right interventions, al the right time. in order to ensure the following outcomes.. Last year, 210 people volunleered to help us run the delSvery ol our serYlGes. W• supportod 152 cllents Into puld or Voluntury employment. Last year we worked with 3807 people; all of whom were homeless, socially excluded or in housing poverty. 1447 peoplè were prevented from becoming homele5S. Our lamlly ¢ontres provlded hlgh quallty housSng wlth support to over 391 tamllies. 2259 homeless people were helped to access the righl accommodallon; endlng homelessness. Homeless Resolution Prior lo the Covid-19 p8lldemic our Hub Homeless Resolution Service provided housing and welfare rights advice to deliver immediate and effective housing inlervenlions lo provide a same day solution lo homelessness. Anyone who was rough sleeping, al risk of rough sleeping or imrnediale homelessness. was supported indoors into appropriate accommodation by our team of dedicated Housing Advisers]Support Workers. The service had aCsS lo a range of immediate and longer leim solutions, including.. Supported A¢¢ommodation Access lo iing fenced beds Independent Accornrnodalion- Housing Assoc4alion or Private Rented Accommodation ReSoUrS to faalilale recollnÈetion or personalised solutions During 2020 this sarvice had to adapt and change in order to meet the challenge of th8 Coronavirus pandemic. Our Enablement Cenlrè, along with Labre House, our overnight service, closed in Maich 2020 and were replaced with Staycily Apartholel, emergency and B&B accornmodalion, running alongside a newly introduced Homeless Recovery Allocation Panel. Awess lo accommodation solutions was centralised during the pandemic, c( ordinated through Housing Options Serviees, underpinned by Thè Whitechapel Cenlre.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORTI (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 Our staff teams werè re-organised in order lo deliver an effective emergency response and deployed to work in one of the following areas.. Slayoly Aparthotel - providing ernergency supported accornmodation Iself-conlained gccommodalion for people rough sleeping l al risk of rough sleeping with support on-site 24171. B&B l emergency accommodation - assessment of people's needs and delivery of support and adviee to enable people brought indoors through the 'Everyone In. progratnme lo be supported to access and move on lo the right accommodation. Street Oulreaeh- provision of assertive street oulre8ch including engagement, asstrssmenl and delivery of housing solutions. Resetllemenl Support - providing housing related support to enable people matched lo independent soaal housing tenancies wa the Homeless Recovery Allocation Panel lo move on sucSsfUlly. By reslrucluring our services we were successful in helping 2,259 homeless peoplts lo access new accommodation, thereby ending their homelessness. As the volume of people seeking help to secure new accommodation eonlinuÈd lo increase, the length of timè people were required lo wait for the right aocornmodation also in¢r¢8sed, necessilaling further changes lo homeles5ne88 services. Our aim is lo ensure sustainable accornmodalion solutions. One of the many ways in whl¢h we aim lo achieve this is through the provision of wiap around, intensive support, delivered by services such as Pathways and our Rapid Rehousing Navigator Setvice. Assertlve Street Outreach ILiverpooll Our Street Outreach Teams take servic05 lo the point of need providing Crisis intervention and resolution. During the pandernic they undertook and l or facililaled assessments of need with every person identified as sleeping rough / al risk of sleeping rough. They worked with Housing Options lo identify emergency and long-term solutions lo ensure everyone was brought indoors. The Team gets alongside people with multiple exclusions. working al their pace lo build trust and relationships that motivate people to engage in services and make a change. We piovide assertive outreach support lo prevent and end rough sleeping and street drinking, and support people lo address issues that have led thern lo rough sleeping. In 2021122 the Liverpool Outreach Team worked with a 10181 of 515 individuals involved in street Telaled activily. including.. Rough sleeping 444 individuals seen out on a lolal of 3,535 occasions Street drinking 58 indiMduals seen out on a lolal of 112 occasions Street ielated bègging 182 individuals seen out on a total of 653 occasions (Note individuals could bè seen and recorded as being involved in rnore than one street ralaled activity).
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT {INCLUDING DIRECTORS, REPORTI (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 The diagram below provides an analysis of the number of individuals seen out each month engaging in a street activity and the impact that the learn has had in supporting these individuals.. 120 i( No. seen street beEgintt 80 ND. seen bedded down sleeplnB rough during month 20 No. still rough sIEepinK at month end Of the 444 indiv4duals seen sleeping rough. almost one third already had accommodation., the pull of addiction 8nd the streets bringing them back out for a nightlsl. The Oulreach Team, alongside our Palhways and Navigator Teams, supported these individuals lo ieluin lo their accommodation. Of the 444 dienls seen rough sleeping who did not have accommodation already, the Team successfully supported 429 people into n9w accommodation, to return lo foirnei accommodation or into other suitable solutions. as shown in the chart below.. Solutions from the Street Supported into Hostel Shared. Emeryency AcCornmodat Reconnection 9% 1% 1% Hospital Supported to Fami orFriEnds Prlson Own Stskntion Comparison lo 202212023.. The Assertive Oulreaeh & Response seiCe was re-procured in March 2022. with Vvhilechapel sUsSI11Y retaining the contract. The ie-procurement enabled the Street Outreach Team to be expanded so as lo providè a trLJe 24n response, as well as piovide the capacily to respond lo the inorèasè in volume of people sleeping rough. During the first 6 months of the new financial year IApril - September 20221 the Street Outreach Team has successfully supported 476 people lo èxil from the street. These outcomes dèmonstrate Ihe scale of the increase in rough sleeping since the end of the 'Everyone In, programme a 500 in¢rèase in clients seen bedded down sleeping rough.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 Of the 476 supported off tho street, 464 were positive solutions. The breakdown of solution types, below, shows Ihe majority of people are supported into either Hostels, B&B, shared or supported accommodation. Solution.. Totsl iil-se 476 359 52 11 lember 2022 Number of eople exited the slreèl HoslellB&BISharedlSupported Own solution Reconnection Hospital Prison Familyllriends 33 One of Ihfy biggest issues laced by the Assertive Outreach and Response Servi is the dearth of suitable accornmodation available to clients. Many of the people supported by the service have multiple and complex needs. With a lack of available move on options from hostels, emergency B&B placements are used bul are not usually suitable for this cohort of people,. this is something we are working with the local authorities to address for example by increasing supported accommodation options and enhancing mtsve-on into long lemi social andlor private accommodation. Some people are not immediately able to take up the offer of gccommodalion or other solution that we provide. For some individuals, the pull of addiction back on lo the streets is too strong.. for others we may need lo address long term mental health problems before a person feels able to consider coming indoors. 11 is for this reason that the number of occasions people are seen out is so much larger than the total numbèi of different individuals seen out. However, our Oulrea¢h Team does not give up. We continue to go out every day lo work with these individuals, gradually building trust and motivation and developing different solutions, so that the person can be supported indooTS. This assertive approach achieves positivè outcomes, as dernonslrated by the charts and tables above. Thts charts demonstrate the sueeess of this work al the end of 31 March 2022 all but 15 of the 444 unique individuals who had been seen out sleeping rough had been brought indoors I had solutions. We continued lo work with these 15 people. Homelèss Prevention and Resettlement Homeless prevention is essential to achieving our Vision, bul the global pandernic and associated lockdowns reslrided pievenlion based interventions and redirected sorne resources lo the delivery of homelessness resolution services lor people èxpeiiencing homelessness. Ouring 2021122 homeless prevention work has increased, with a gradual return lo pre-covid methods of working. In 2021122 our variou8 Housing Support and Resettlement Servicès hèlpéd lo prevent hornelessness for 1.447 peoplè by ènabling people lo avoid losing their home or lo find and resellle ill more suitable accommodation. For exgmple our Liverpool Housing Support & Reselllernenl Service supported 675 different individuals I households in the financial year 2021122. This cornprises 277 people supported at 'Tier One, short tèrm inletventions delivered mainly through surgeries.. 78 people supported al 'fier 2, level in homeless prevenlionl tenancy sustainment, mainly through home visits., and 320 individuals/ households supported lo resellle from temporary or inappropriate accommodation into accommodation suited to théir needs. again delivered mainly through floating support into the person's own home. Note, thesè figures do not include one-off telephone advice. The individuals and households we support may seek help based ON a particular issue but often there are underlying issues contributing to the housing difficulty. The chart below shows the distribution of needs for cllènls supported through floating support i.e. Tier Two and Resettlement clients. Note that totals sum lo multiple limes 100°/o as many people have multipl& support lleeds. As we would expect the most prevalent issues are homelessnessAhreat of homelessness and tenancy issues. The most significant underlying issué is poor melllal health, which affects 58¢h of clients.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORTI (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 Support Needs Flnancial issut5 Tenancy 155ue5 HomeSsness0rThreat of Homekssness RefuBeelAsylum Seeker OffendlnB Physlcay5ensory Disabilr(y Mental Heatth ts4ues Alcohol DruB/Sub5tance MUSe ThrEat of VionCe Relatlonship 8reBkdown Domestic Abuse Iiiiil 10% 30% 40% 50% 6ifA 70% 80% We increased the number of surgeries over the year as Cowd reslriclions eased. This allowed us lo see more people face to face who rieeded support lo address issues with their tenancy. The chart below shows the growth in allendance5 at local surgeries during the last financial year.. 2cl 160 140 120 100 Peop Attendan5 20 Apr-jun 21 Jupsep 21 Oit-Dec 21 Jan-mar 22 This chart shows the number of drfferenl people supported through the drop-in surgeries ea¢h quarter. Note the hart shows some people will have attended several limes. By the end ol the year in Liverpool we were providing 5 surgeries a week al Langsdalè Street. 2 surgeries a week at Toxteth Town Hall and 1 surg8ry a week al Kensington Children's Cenlre. 10-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORTI (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 Exarnples ofour support indude.. Jane.. Jane (name eh8ngedJ was living in private rented aGGommodalion forwhich hermoth6rwas guarantor. Jane has Iwo t6$nèg8 daughlgrs, one wilh mentèl health issues and the otherwith è severe disabilily. Jane was ref&tred lo us by a polic& offiG8rwho hadpreviously worked wilh the family asking forsupport and help th nI arrea and to find 8 n8w aGGommodation. Jane had received 8 letler fmm h8r privatg landlonl slating that she was over £1400 in arrears and her molher, who is guarantor lor the pmpgty, had Ge1Ved a court orderdfjmanding payment in lull. The aprears did not add up. Jane has a shortfall in her rent bul even if she had notpaid the shortf811 al all il would not amount to th& sum claimed. Jane stat6d that Sh8 hadpaid the shortfall bul in lump sums ralherthan monlhly. Both Jane and hermolher were very distsSed and confused by th6 whole situation and lell that Jan6 s landlord was trying to force Jan8 and her family from the property forpersonal reasons. In addilion to the finanGNal issues there werè rnpèirs outstanding and the prop6rty n88d8d adaplations to meet the n&6ds of Jane's youiiger daught6r. We liaised with Ihe landlord andit came lo light that there had b8en a Glerical errorwilh th8 landlord and a benefit payment hèd not b8en added when it should have been. The cunEnt arrears stood only at £50. The landloKI advi38d the Gourt order would be immèdiotsty Gancglled, and an apology was giv9n to Jane and Ijrn1her. Jane was incredibly happy with the outcome as h8r ment81 heallh had been really suff6ring b$¢ause of Ihis siluation, and h8rmolherfelt the same. We agreed that the next slep wc>uld be forherto set up a slanding order to pèy th& shortfall monthly sc> no further arrears accrued and to register on prop6rtypool lo find a MO suilable family home. Jane had prior rent arr8ars from her previous privale landlord after they had failed to provide infonnalion when il was requ6st&d by the Jobcenlre Plus- she receivèrl no support and ended up owing much more than the original amount due to fees. irtle are now supporting Jane with hèrProp8rty Pool Plus application, ensuring that she is on the corhpcl banding and that all herdelails a up lo dat8 SO W8 Gan find Ihe best home forbolh her and h8rdaughte. Mark & Sarah.. Math and his mother Sarah (names ehangedj pr88ented al one of our Tier I surgèries. They explained some of th& living Gondilions they were 6nduring, no mnning water. no heating ènd a lot of di8paIr. Mark bought the house 30 years ago with som& money left lo him. bul had been b8nefil8 due to medical & menlal illness and was unable lo fund any housing repairs. We arranged lo vigil Mark and Sarah at Iheir hom6. 11 was upselling to find the conditions Ih81 Mark &nd Sarah had been living in, collapsed floo, eollèpsed c8ilings, the bath complelely collapsed Ihmugh the bathroom floor which 16d to their water supply being cul oftsoffle 8 months before whieh also left th8m with no heating. The w8s a make shift Iloor which was madg up of planks of wood lor them to walk ovgr lo acGess the kilch8n area. Neither Gould go upstairs due lo th8 floors bging unsafe. Sarah was sl68ping 011 a sofa under a bay window whh had pvIOuslY collapsod on h9rwhile she was sleeping. We immediately eontact8d adult social care, environm&nt81 h&allh and the fire setvices for help and advicg. Ilhin the same week sheltered aGcommodatitrn was off6rfjd to the family. We supported Mark snd S8rah to view Ihe accomm(xl8lion and they accepled. W8 SUPPOrted them to obtain new fumishings for Ih&lr naw home and seltle in. Mark and Sarah are now living happily and comfortably in their new home [h beaubful sumoundings. They have sold theirold hous8. 11
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT {INCLUDING DIRECTORS. REPORT) (CONTINUED} FOR THE YEAR ENDED 31 MARCH 2022 Accommodation Ba¥ed Sèrvlces Support for Homeless Families Durin9 2021122 we successfully supported 77 homeless families into new accommodation via our Family CenlrÉs at 8elvideTe Liverpool and Yates Court Knowsley- this includes 101 adults and 165 chlldren. Factors conlribuling lo family homelessness included financial I debt issues, relationship breakdown. refugee s181us, children in need, poor mental health. domestic abuse and substance or alcohol misuse. Support piowded has included working lo improve emotional well-being and good mèntal health, molivalion and taking responsibility. soeial networks and relationships, managing money, self-care and liwng skills, physical health, substance misuse. We a18 committed to building on a psychologically informed approath. We have rolled out training lo staff in Adverse Childhood Experiences (AGE) and Managers have recently completed a six month prograrnmè of training in Gognilive Analytic Therapy ICATI. This èquips Managers lo provide reflective practice and build within the staff leam additional insight into Ihe experien of clients. We provide a nurnber of acliviliÈs for families at both Belvidere and Yales Court induding a homework club, yoga, ukulele Club, play, drama and mindfulness activities designed lo build self-confidence. counter isolation, prornole sharing and positive inleraclions. We support families with cultur31 events e.g. Christmas and Eid and promote rnulual understanding and shared celebration. We aim lo use the opportunity of Covid reslriclions coming to an end lo exlÈnd this further and explore opportunities to slrenglhen links with the community and open up facilities to other seNces e.0. Fairbridge, YPAS and the Princes Trust We h8vÈ gwen guidan lo farnilies around how to access services within the restrictions of Covid. We have ensured access lo primary health care, sexu81 health, drug and alcohol services, smoking cessation, loodb8nk provision, dental serviees, free school meal scheme and paying bills online sohemÉ. We have also focused on the needs of children including acTrss lo schooll home education resour5, homèwork club, advocacy in accessing any specialist support. access lo therapy following trauma, wellbeing through drama and other activities. Harm Reductlon Setvlce Our Harm Reduction Service continues lo piovidÈ supported accommodation for men with alcohol and substance misuse issues. We have supported our residents lo minimise harm by.. Providing person cenlrÈd support, understanding each indiwdual's needs, molivalions and interesls. Offering advice on how lo drink or use more safely. along with accèss to an alcohol nurse and druos specialist through Brownlow Health and We Are Imth You, Monitoring health and encouraging engagement with GP and hospital services, Prowding input from neuro-psychology {NeuroTriagel and training for staff Providing meaningful activity lo keep o¢cupied and build self esteem Delivering support with nutrition and rnedlcation Providing person81 care when needed- a care worker is on site 7 day8 a week 12
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT {INCLUDING DIRECTORS, REPORTI (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 The Projecl worked with 39 people in 2021122. During the last 12 months we have achieved a nurnber of outcomes including.. 27 indiwduals supported by NeuroTriage conditions enabling an informed Iheiapeulic response to individual 30 individuals engaged with on-sile actiwties through our New Beginnings projeel. delivering 1,969 activities Cornprehensive, bespoke end of life prowsion providing dignity and chol¢e for relevant individuals 30 individuals engaged with on-site care provision- 1,286 inl8tvenlions Provided Every individual in the service agrees a tailored support plan. The chart below provides a summary of the progress made by individuals against key objectives 15UPPOrt needs and the high level of progress made (note the chart is based on rewews with 32 people who were resident long enough to maké their review meaningfull. Overall Progress By Area of Support Safety & Rk meIngfUl ArtIv5 Independent Lwing skii Aihieving Economic Wellbeing Soclal IUeS Slipping k No Change Moving Forward Harm Reduction Physical Heah Mental heaP(h Ac£ornmodatkJn An 6xamp16 of oursupport can be seen through client s. S fftov&d into the project in 20f 9 &ft6r many years rough sleeping. For a numbfjr ofweeks, he slepl on the Iloor in his room and retumed lo thg Gity Cent lo beg for mcin&y. Alongside alcohol dependence, S was on a supewised prescription for methadone and continued lo use opiates on a daily basis. Over th6 y8&rs he worked wilh the team lo addr6ss his life81yle and began lo spend a lol more time al the project. S was supported to progress from the pre-cont6mplalive stagg of his drug addiclion and r6&lis8 the dangemus b8haviours he was engaging in wilh regards lo his drug use. The team worked in ctsnjijnclion with prescribers of the mèthadone programme to ensure that this was done safely and undereareful supgKvision. Although S was awa of his pmblemalic alcohol use. his previous traumas prevented him from addressing thi&. He would often swing through periods ofabstinence to binging. S had a numberof physi081 health condilion8 that We exacerbaled by & fall iesulling in a broken 16g. H6 sp8nl a number of weeks in AIn1e hospital reG8iving rehabilitation cara and was able to relum to the samie& whére he felt most comfortable. S baeèmè & big presence in the SeThe and &ngaged nearty all aclivilies offemd to him. Over his time there, h8 progre8s8cI in areas of his support plan from sluck'to 'understanding and sèlf-b81ief'. Sadly. late in 2021 S was given the news that he was approaching the and of his lif& and there was no further medical inteNenlions availablo to him. Initially S was unwilling lo tglk about his end of life olher than making hA8 wishes to end his lif6 in his hom8 al Ihe Harm Reduction See known. Afterhis diagnosis in hospilbl, the t8am worked lh6 Hospitol In-Reach Team and Dr Young to atrange a rapid discharge lo allow his wishes lo be met and he was able to pass awaypeacefully and th th8 Ilght Ca and support in his home. 13-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORTI (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 Our Peoplè We recognise that our people (employees and volunleersl are essential lo the successfijl delivery of our servic8s and to meeting the needs of the people we serve. We recruit. train and deploy our people according lo a strategy that aims lo place the right people in the right jobs at the right lime. With levels of staff turnover below 20k we are able lo prowde a consistent and high quality 5ervi¢e to the individuals and families W6 work with. The overall staff numbers have increased by 4 over the last 12 months. Our headcount breakdown is as follows.. Male 35% Female 65% Over 64 55-64 354 25-54 584 Under 25 20A Gender Pay Gap.. On 5 April 2022, The Whilechapel Centre showed a mean pay gap of 1.57°/ll in lavour of women., and a 1.96°A pay gap in favour of wornen in the median calculation, reflecting the longer length of seTrqce held by women in the organisalion, meaning Ihey are likely lo have benefited frorn a higher number of salary uplift5 lineremenlsl. Staff Engagement.. We believe that strong staff engagement helps us lo promote individual development and improve the quality of service we can provide for our clients. Staff Survey.. In December 2021 wè ran our full staff survey. Thi8 year we Chose lo use Survey Monkey as a tool for dislribuling the sutveys and for collating the results. A total of 85 surveys were returned whi¢h provides a response rale of 600A. The results of the survey were ovetwhelmingly positive, with no single question relurnlng a negative score. M8inl8ining a healthy workforce and a good employment relations environment is key lo our success. We work hard lo ensure that our work practices involve meaningful dialogue between management and employees at all levels through a range of channels including fortnightly tearn meetings, tnonthly supeNision, quarterly full staff meelings. informal Tea and Talk meetings and, particularly over the last 12 rnonlhs. all-staff message5 from our Chief Execulive Officer. Effective employee engagement is $specia11y important in tll8inlaining strong service delivery in limes of change, such as through the pandemic. Our aim has always been lo continue lo support the safe operation of the business and staff team whilst responding quickly 3nd gffeelively to new and emerging risks. Wherever possible we offered staff the opportunity, and facilities needed, lo work from a home base. Qur Policy for Managing Hea51h Pandemie, Plan for Managing Health Pandemic and accompanying Covid-19 Risk Assessrnent enabled staff to adopt s8fè practice and ensured that if staff did need lo oross the threshold of service user's premiseslaccommodalion, they were fully assessed and safe. Alongside thi5. Personal Protective Equipment was soureed and supplied in line with current infection control and protection procedures and training and guidance doeumenls were developed lo support and prornole thi5. Limits were placed on room occupancy of all offices and staff movement between siles was restricted. Managers undertook individual health and wellbeing risk assessments on all personnel and protected the most vulnerable staff by reassignillg them lo work that could be completely undertaken from home. 14-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORTI (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 Sickness Absence.. It has been an extraordinary 12 months. People have had to continually adapt lo new ways of living and working and have been forced lo accept a 'new norrnal,. The 12 months lo April 2022 present a more turbulent picture with the effects of Covid hawng a significant effect on levels of absence particularly over the winter months when levels reached 10.30A. However, in March 2022 the r81e of sickness absence was 4.9QA (against a bènchmark figure of 6°/1. We wish lo praise and thank our staff for their kindness. flexibility, dedication alld care they have provided for our homeless clients during this pandemic,. they have gonè above and beyond to safeguard thè lives of many of the most vulnerable people auoss the Liverpool City Region. Their dedication continues lo save lives. Flnancial review As we started to recover from the pandemic our fun(fraising targel lor 2021122 remained cautious. Covid specific grants and funding opportunities had ended and we were aware that lundraisillg events remained limited as people were only beginning to stop working from home and relum lo Offi premises and venues for fundraising a¢livilies continued lo apply social dislanang measures I IiTnil access capacity. At the same lime coipoiale partners were only beginning lo return to office premises and this stifled early opportunitiès for full corporate fundraising such as cake sales, office dress down days, and so forth. While we developed new serVIS in 2021122, which incre3sed the overall proportion of income from local and central government for charitable activities, income from donations and Irusts remained 88 Irllportanl as ever. Donations and trust funding underpins almost all service provision and ensures tnore oornprehensive service delivery, ovèr 8nd above minimum contra¢tual requirements. ensuring cliÈnls pathway through homelessness is more positive. Fvndraised income from donations and trusts enables us lo underpin and enhance essential s6Mces, such as ourAssertive Street Oulrea¢h se, and keep pacè with and meet demand. Despite our cautious start, support for our oig8nisalion remained amazing. The chart below shows the generosily of people and trusts- last year 150h of our overall income came from donations and l or trust funding. The chart below prowdes a breakdown of income streams during 202112022.. Income Streams • Trust or Lottery 2% Retail 3% DonatlDn5 LocalAuthorlty, Government, ICSICCG or sknllar 15-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 As at 31 March 2Q22, the Charity had reserves of £1.879.83012021'. £1,700,524). Included within these reserves are £44,28512021'. £nill of iestrieted funds Isee note 211 and £1,150,00012021'. £1,150,000) of designated funds (see note 221. Included in designated funds are investments lotalling £532.803 12021.. £531.7321. The chaiily had free ieserves of £885,544 al 31 March 202212021.. £550.5241. Prlnclpal funding 8OUYC•S The principal sources of funding for The Whrtech8pel Centre during 2021122 were by way ol grant and contract incomè from Liverpool City Counal. Knowsley Melropolilan BoroLJgh Council, Sl Helens Borough Council, Wirral Borough Council, Hallon Counoil, Liverpool City Region Combined Authorily and Sefton Metropolitan Borough Council. This income includes income from Adult Services. Public Health and the Departtnenl for Levelling Up, Housing & ComTnunities Rough Sleepei Initiative Grants. Further InMe was received from the Big Lotlery, Charfes Hayward Foundation and Children in Need. The Whilechapel Centre also reliès on private fundraising, 5LJch as public donations, which is used lo underpin essential services such as our volLJnleer programme, rough sleeper outreach seN¢es, the delivery of Vthilechapel's food services and essenti81 ¢lient expenses. Reserves Pollcy The Bo8rd of Trustees has exarnined the company's requirements for reserves in light of the main risks lo the organisalion. 11 has established a polioy whereby the unreslricled funds not commilled or invested in tangible assets held by the company should be between 3 and 6 rnonlhs of the expenditure, in lino with Charity Commission guidarice. Budgeted expenditure for 2022123 is £6,554.502 therefore the largel is £1,638,626 10 £3,277,251 in general funds. At this level the Board of Trustees feel that they would be able lo carry on the company's aetivities in the event of a significant drop in funding. At present the lolal unrestricted reserves fall at the lower end of this larg6t. The Board of Trustees understands the increased pressure on cash flow resulting from the payment by results for key contracts. such as the Urban Outreach Response Service and payment in arrears for most other conlraets. Close financial Fnanagement continues lo be rèquired to prevent cash flow problems. The 808rd of Truslees wish lo trèate free reserves. This would enable them lo provide seed funding for n projects, as well as underpin exi51ing services and meet key needs. For example Ihts company has seell an increase in the number of people street living, induding rough sleepèrs and streel drinkeis, including people with no recourse to public funds. While the company continues to seek resources to maxirnise assertive outreach response provision, taking services out on to the street to deliver instant solutions to homelessness. sèed funding would enable us lo pilot new and different servicès and l or methods of working e.g. to cover rent and accommodation costs for peopbe with no recourse to public funds who are seeking employmenl. The Board of Trvstees is committed to applying principles of full cost recovery to all posts and services within the organisalion to help reduce potential risks in the event of losing individual contracts, as well as being mindful of potential pressuTes lo draw upon reserves during the forthcoming year. Risk managemènt A review of major risks is undertaken annLJally by the Board of Trustees. Where appropriate, systerns or procedures have beèn established lo miligale the risks The VWilechapel Centre laces. Where appropriate. the identified risks have beèn incorporated into the company's Stralegio Plan. For example, identified Èxternal risks lo funding have led lo a full review of funding and budgets, and the development of a comprehensive Fundraising Slralègy. An internal framework for risk management ensures risks are identified and mitigated through a policy of regular scrutiny, the irnplernÉntation of policies and procedures and the appropriate aulhorisalion of all transactions and pmjects. Policie5 and procedures ensure compliance with relevanl16gislalion and recognised best practice in relation to governance, health and safely, fillan¢ial management, service delivery and operation. These policies and procedures relate lo all staff, volunteers, clients and stakeholders and are rèviewed regularly lo ensure that they oonlinue to meet the needs of the organisalion.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT {INCLUDING DIRECTORS, REPORT) {CONTINUEDI FOR THE YEAR ENDED 31 MARCH 2022 Plans for Future Periods The PTiNcipal aims outlined in th@ oiganisalion's Str8lègic Plan are to.. Ensure the org8nisalion is financially secure and appropriately resour¢ed. Ensure the long lerm finanaal viability ol the organisalion by rebuilding its Fundraislng Strategy, diversifying income streams and securing new eonlra¢ts Develop new servIs, and continue to déliver existing seNices, lo maximise positive outcomes lor homeless and soThally exduded people by.. Preventing homelessnèss through effective housing support and advi Resolving homÈlessness, providing same day solutions that bring people indoors on the day they beeome homeless Providing the right mLJlti-agÈncy wrap around support and advice that meets peoples, support needs Ensure The Whitechapèl Centre remains an excollenl employer and is recognised as an employer of choice Provide suitable and fil for purpose prernises Expand opportunities for me8nillgful occupation in relation lo education, training, dev&lopmenl and ernployment for clients. structure. gov&mance and management The charity is a company limited by guarantee, incorporated on 19 March 1990 and registered as a chaTily on 21 June 1991. The charity was èstablished under a Memorandum of Association which establishe(f the objects and powers of the company and is governed under its Articjes of Association. The term'lhe company. indudes referen to the registered charity, where appropriate. The Iruslees, who are also the directors for the purpose of eompany law. and who served during the year were.. Mr D Anlrobus Ms A Brown (Treasurer) Mr S Colleti Mr D Green OBE Mr B Kear51ey OBE Mrs C McGuire Ms V Metcalf MBE (Vice chairl Ms S Thomas (Chairl Ms M Woods Dr R YoLJng (Appointed 20 May 20221 Mr T Crolley Honorary Life President and Ambassador 17-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORTI (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 Recruitment and Appolntment of the Board of Trustèès The directors of The VVhilechapel Centre are also charity Trusleés18nd for the purposes of charity law and under the company's Articles are known as members of the Council of Management). Under the requirements of the Mewoiandum and Ihe Articles of Association the members of the Board of Tnjstees are elected lo serve for a period of thre& yèars after which they musl bè rè-elected al the next Annual Genèral Meeting. The Board of Truslogs aims to ensure its members proffide a good mix of skills. knowledge and experience in relation lo providing governanee and management for a charitable homeless organisalion. In order to maintain this broad mix of skills. knowledgè and experience, mernbers on the Board ol Trustees are requested to provide a list of their skills and experience and in the event of particular ski115 or experience being lost due lo retirement, individuals are approached to offer themselves for eleclion to the 8oard. Trustèè Induction and Training New Trustees receive a copy of their job deseriplion and an infoirnalion pack about the organisalion. In addition each Iiuslee reiVeS a full induolion programme, which includes invitation and encouragement lo allend short training sessions to familiarise themselves with thé eharitable company alld the context within which il opeiales. These sessions cover.. The obligations of the Board of Trustees members. The main documents which Sel out the operational frarnework for the diaritable company including the Memorandum and Articles. Resourcing and the current finanaal position as Sel out in the lalest published accounts and the lalesl financial I management statements and accounts. Fulvre plans and objectives, including the Strategic Plan. New trustees aré invited to attend up lo 3 Board meetings and take up a 'lour' of the organisalion lo meet employees and clients lo familiarise themselves with the operational work prior lo joining. Organisational Structure The While¢hapel Centre has a Board of Trustees (known as the Council ol Management under the company's Articles) of up lo 20 people who meet al least 4 timès each year and are responsible for the strategic direction and policy of the charitable company. At present thè Board of Trustees has len members from a variety of different professional backgrounds relevant to the work of the company. A scheme of delegation is in pla 8nd day lo day responsibility for the delivery of the servi¢es rest with the Senior Management Team ISMT), consisting of the Chief Executive Offieèr, four Services Manager5, 8nd the Fundraising Manager. The Senior Management Team is responsible for ensuring effective and efficient delivery of services specified, that key performance indicators are met, implementing financial management. day lo day operalional rnanagemenl of services including implemèntation of best practice, and staff supervision and development. The Whilechapel Cenlre is a real Livlng Wage employer. The charity follows Local Governrnenl INJCI pay scales. Each iole within the organisalion has a prescribed pay scale. This also applies to all rnanagemenl roles. Pay awards, including inGr8mental increases, are agreed by the Board of Trustees 8nnually. and awarded if therè are sufficient funds. Auditor IN accordance with the cornpany's articles, a resolution proposing that BWM be reappointed as 8udilor of the company will be put al a General Meeting. Dlsclosure of information to auditor Each of the Iruslees has confirmed that there is no information of which thtry are aware which is relev8nl lo the audit, bul of which thé auditor is unaware. They have further confirmed that thèy have takeri appiopriale steps to identify such relevant ir)formation and to establish that the auditor is aware of 5uth information. 18-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT {INCLUDING DIRECTORS, REPORTI (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 Small company provisions This report has been prepared in accordance with the special provisions relating lo small companies within Part 15 of the Companies Act 2006. On behalf of the board of Iruslees Ms S Thomas (Chairl Trustee Dated.. Zs) £1 19-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE STATEMENT OF TRUSTEES. RESPONSIBILITIES FOR THE YEAR ENDED 31 MARCH 2022 The trustees, who are also the directors of The Whiléch8pel Centre for the purpose of company law, are responsible for preparing the Trustees, Report and thè financial slalemenls in accordance wilh applicable law and United Kingdom AG¢ounling Standards {Uniled Kingdom Generally Accepted Accounting Praeticel. Company Law requires the Iruslees lo prepare financial statements for each financial year which give 8 true and fair view of the stale of affairs of the charity and of the incoming resources and application of resources. induding the income and expenditure, of the charitable eompany for th81 year. In préparing thése financial slalements. the Iruslees are required to.. select suitable accounting policAes and then apply them consistently., observe the methods and principles in the Charities SORP., make judgemen15 and eslimales that are reasonable and prudenl.. stale whether applicable UK Accounting Standards have beon followed, subject lo any material departures disdosed and explained in the financial stalemenls". and praparè thè financial slalemenls on the going concem basis unless it is inappropriate to presume that the charlly wlll continue in operation. The trustees are responsible for keeping adequate accounting récords that disclose with reasonable accuracy al any time the financial position of the charity and enable Ihetn lo ensure that the financial slalements comply with the Companies Aet 2006. They are also responsible foi safeguarding the assets of the charity and hence for taking reasonable sl&ps for the prevention and detection of fraud and other irregularities. 20-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF THE WHITECHAPEL CENTRE Opinion We have audited the finanaal slalemenls of The Whilechapel Centre Ilhe 'charily'l for the year ended 31 Maich 2022 which comprise the slalement ol financial activities, the balance sheet, the statement of cash flows and notes to the financial statements, including signifieant accounting polieies. The financial reporling framework that has been applied in Iheir preparation is applicable law and United Kingdom Accounting Standards, including FinanGial Reporting Standard 102 The Finaneièl Reporting Standard applicable in the UK ènrl Repuhlic of Ireland {United Kingdom GÈnerallyAecepled Accounting Practi¢el. In our opinion. the financial stalemenls.. give a true and fair view of the slate of the charitable cornpany's affairs as al 31 March 2022 8nd of its incoming reSoUrS and application of resources. including its income and expenditure. for the year then ended.. have been properly prepared in accordance wilh United Kingdom Generalty Accepted Accounting Practice,. and have been prepared in accordan with the requirements ofthe Companies Act 200S. Basis for opinion We conducted our audit in accordance with International Standards on Auditing IUKI IISAS IUKII and applicable law. OLJr responsibilities under those standards are further described in the Aiidilorfs responsibilities lor the audit of lh8 linancNal sl816ments section of our report. Wè are independent of the charity in aecordance with the ethical requiiernenls that ale relevant lo our audit of the financial slalemellls in the UK. including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these iequiiemenls. We beli6vè that Ihe audil eden we have obtained is sufficient and appropriate to provide a basis for our opinion. Conelusions rèlating to golng eonc•rn In auditing Ihe financial statements, we have concluded that the trustees, use of the going concern basis of accounting in the preparation of Ihe financial statements is appropriate. Baséd on thè work wè havè pÈrformed, wè havè not idenlifi8d any material uncertainties relating to events or conditions that, individually or collectively. may cast significant doubl on the charity's ability to continue as a going concern for a period of al least twelve rnonlhs from when the financial slalernents are aulhorisgd for issue. Our responsibilities and the responsibilities of the Iruslees with respect lo going concern are descfibed in the relevant sections of this report. other information The other information Comprises tho information in¢lL)ded in the annual report other than the financial statements and our audilorfs report Iheieon. The Iruslees are responsible for the olhei inloirnation contained within the annual report. Our opinion on the financial slalemenls doe5 not cover the other information and, except lo the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion Iheieoll. Our responsibility is to read the other information and, in doing so, consider whether the other information is matèrially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be malerially misstated. If we identify such material inconsistencies or apparent material misslalements, we are required to determine whether this gives rise to a material misstatement in the financAal statements themselves. If, based on the work we have perfom)ed, we conclude Ihal there is a material misstatement ol this other information. we are rgquired lo report that fact. We have nothing lo report in this regard. Oplnlons on other matters prescrlbed by the Companles Act 2008 In our opinion, based on the work undertaken in the course ol our audit.. the infoirnation givell in the Iruslees, report, which includes the dir8¢lors' lèport préparèd for the purposes of cornpany law, for the financial year for which the finanaal slalemenls are prepared is consislenl wilh Ihe financial statements., and the directois, report included wlhin the Iruslees. report has been prépared in accordancè with applicable legal requirernenls. 21
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF THE WHITECHAPEL CENTRE Matters on which wè are required to report by exception In the light of the knowledge and understanding of the charity and its environment obtained in the course of the audit, we have not identified material missiatemenls in the directors, report included wilhin the Iiuslees, report. We have nothing to report in respe¢l of thè following matters in relation lo whi¢h the Companies Act 2006 requlres us lo report to you il, in our opinion.. adequate accounting recoids havè not been kept. or returns adequate for our audit have not been received from branches not visited by us,. or the financial statements are not in agreement with Ihe awounling records and returns.. or certain disclosures of Iluslees, remuneration specified by law ale not made., or we have not received 811 the information and explanations we require for our audit., or the Iruslees were not enlitled lo prepare thé financi31 slalements in accordance with the small eompanies regime and lake advantage Of the small companies, exemptions in preparing the Iruslees. report and from the requirement lo prepare a strategic report. Responsibilities of trustees As explained more fully in the slalernenl of Irustèes, responsibilities, the Iruslees, who are also the directors of the charity for the purpose of company law, are iesponsible for the preparation ol the financial statements and for being satisfied that they give a true and fair view, and foi such internal conlrol as the Iruslees determine is necessary to enable the preparation of finanaal statements that are freè from material misstatement, whethèr due lo fraud or error. In preparillg the Iinancial statements, the trustees are responsible for assessing the chaiily's ability to continue as a going concern. dis¢losing, as applicable, mallers related lo going concern and using the going concern basis of accounting unless the trustees either intend lo liquidate the charitable company or to cea8e operations, or have no realislic alternative but lo do so. Audito$ responsibilities for thè audlt of the financial Statements Our objeoliv8s are lo obtain reasonable assurance about whether the financial statements as a whole are free frorn material misstalemenl, whether due to fraud OT error, and lo issue an audilorfs report that includes our opinion. Reasonable assurance is a high level ol assurance bul is not a guarantee that an audit conducted in accordance with ISAS IUW will aayS delecl a material misslalement when it exists. Misslatemenls can arise from fraud or error and are considered material if, illdividually or in the aggregate, they wuld reasonably be expected lo influence the economic decisions of users taken on thè basis of these financial stalemenls. Irregularities, including fr8ud, ar6 instances of non-complian¢e with laws and regulations. We design procedkjres in line with OLir responsibilities, oullin6d above, lo detect material misslalements in respect of irregulaiilies, including fraud. The extent lo which our procedures are Capable of detecting irregularities, including fraud. is detailed below. Extent to which the audit was considered capable of detecting Irregularities, including fraud Our approach lo identifying and assessing th8 risks of material misstatement in respect ol irregularities. including fraud and non-compliance with laws and regulations, w8s as follows.. the engagement partner ensured that the engagemenl team collectively had the appropriate competen. capabilitie5 and skills lo identify or recognise non-compli8nee with applicable laws and fegulations., we identified the laws and regulations applicable lo the company through discussions with directors and other management., wè focused on specific laws and regulations which we considered may have a direct material effect on the financial statements or the operations of the company, including the Companies Aci 20Cfj. laxalion legislation and data protection, anli-bribery, èmployment and health and safely legislation,. we assessed the extent of compliance with the laws and regulations idenlilied above through making enquiries of mallagernÉnt and inspecting legal correspondence., and identified laws and iegulations were communicaled within the audit team regularly and the team remained alert to instances of non-compliance throughout the audit. -22-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE INDEPENDENT AUDITOR'S REPORT {CONTINUEDI TO THE MEMBERS OF THE WHITECHAPEL CENTRE We assessed the susceptibility of the company's financial slalements to material misslalement, including obtaining an understanding of how fraud might occur. by.. making enquiries of management 85 lo where they considered there was susceptibility lo fraud, their knowledge of actual, suspected and alleged fraud.. and onsidering the inlernal contro15 in place to mitigate Tisks of fraud and non-eompliance with laws and regulations. To address the risk of fraud through management bias and override of controls, we.. performed analytic81 prOdureS to identify any unusual or unexpected rÈlalionships', tested joumal entries lo identify unusual Irallsaclions., assessed whether judgements and a8sumplions made in dÈlÈimining the accounting eslimales were indicative of potential bias., and investigated the rationale behind significant or unusual Iransaclions. In response to the risk of irregularities and nc>n-wmpliance with laws and regulations, we designed proc6dure3 whid) included, bul were not limited to.. agreeing financial statement disclosures lo underlying supporting documentation.. reading the minutes of meetinos of those charged wilh oovern2n¢e', and enquiring of management as lo actual and potential litigation and claims. There are inherent limitations in our audit prOdureS described above. The more removed that laws and regulations are from finallcial transactions. th8 less likely it is that we would become aware of non-eompliance. Auditing standards also limit the audit procedures required to identify non-compliance with laws and regulations lo enquiry of the directors and other management and the inspeelion of iegulalory and legal correspondence, if any. Material misslalemenls that arise due lo fraud can be harder to delect than those that arise from eriL)r as they may involve deliberate concealment or oollusion. A further description of our responsibilities is available on the Finaneial Reporting Council's website al.. hllps'.11 www.frc.org.uklaudiloisresponsibililies. This dèscription forms part ol our auditor's report. Use of our report This report is made solely lo the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has bèen undertaken so that we might slate lo the charitable company's members those rnalleis we are required lo slate lo Ihern in an auditoi's report and for no other purposé. To the fullest extent permilled by law, we do not accept or assume responsibility lo anyone other than the charitable Company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed. Louise Casey ACA (Senior Statutory Audltorl for and on behalf of BWM Chartered Accountants Statutory Auditor Suite 5.1 12 Tilhebarn Street Liverpool L2 2DT 23-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2022 Current rinancial yèar Unrestricted Restrictèd funds funds 2022 2022 Total Totsl 2022 2021 Notes Income and endowmènts from: Donations and legacies Charitable activities Other trading activities Investments Other income 566,607 3,454,631 136.620 1,116 566,607 5,007.580 136,620 1,116 997 701.706 5,366,359 81,928 5,336 1,552,949 Total Income 4,159,971 1,552.949 5,712,920 6.155,329 Ex enditure on: Raising funds 246,212 246,212 253,773 Charilable act1711eS 3,700,652 1,586.750 5,287,402 5,813,676 Total exp&ndltur& 3.946,864 1,586,750 5.533,614 6,067,449 Net incomellexpèndlturel before transfers 213,107 133,8011 179.306 87,880 Gross transfers between funds 22 178,0861 78,086 Net income for thè yèarl Net movement in funds 135.021 44,285 179,306 87,880 Fund balances at fj April 2021 1,700,524 1,700,524 1,612,644 Fund balanceB at 31 March 2022 1,835,545 44,285 1,879,830 1,700,524 The stalemenl of financial 8clivities indudes all gains and losses recognised in the year. All income and expenditure derive from continuing activities. The statement of finanaal activities also complies with the requirements for an inwmè and expenditure account under the Companies Act 2006. The movement of funds detailed al)ove complies with the requirements for a statement of changes in equity under FRS102. -24-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE STATEMENT OF FINANCIAL ACTIVITIES {CONTINUED) INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2022 Prlor finartcial year Unrestrictèd Restricted funds fund$ 2021 2021 Total 2021 Notss Incomè and endowments from.. Donations and legaeies Gharitable activities Other trading activities Inv6slments 672.172 4,397,059 81,928 5,336 29,534 701,706 969,300 5,366,359 81,928 5.336 Total income 5.156,495 998,834 6,155,329 Ex enditure on: Raising funds 253,773 253,773 Chaiilable activities 4,531.346 1.282,330 5,813,676 Total expenditure 4,785,119 1,282,330 6.067.449 Net in¢omellexpendltural bèfore trdnsfers 371,378 {283.4961 87,880 Gross transfers between funds 1283,4961 283,496 Net income for the yearl Net movemènt in funds 87,880 87,880 Fund balances at 1 April 2020 1,612,644 1,612,644 Fund balancès at 31 March 2021 1,700,524 1,700,524 The stalèmenl of financial activities inclLJdès all gains and losses recognised in the year. All income and expendllure derive from continuing aclivili&s. The statement of financial activities also complles with the requirements for an incomts and expenditure account under tha Companies Act 2006. The rnovement of funds dÈl8iled above complies with the requiremanls for a slalement of changes in equity under FRS102. -25-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE BALANCE SHEET AS AT31 MARCH 2022 2022 2021 Notgs Flxed assets Tangible assets Investments 14 532,803 531,732 532,804 533,733 Current assets Debtors Cash al bank and in hand 17 1,295,352 753,710 405,486 1.448,283 2,04g,082 1,853,769 Crèditors: amounts falling duè wlthin one year 18 1702,0361 1570.299) Net current assets 1,347,026 1,283,470 Totsl assèts less current liabilitie8 1,879.830 1,815.203 Provisions for liabilltlès 20 1114.6791 Net assèts 1.879.830 1.700,524 Income funds Restricted funds Unrestricted funds Designated funds General unreslricled funds 22 44,285 23 1,150,000 685,545 1,150,000 550,524 1,835,545 1,700,524 1,879,830 1,700,524 These financial slalemenls havè bèen prepared in accordan with the provisions applicable to companies subje¢t lo the small companies regim8. The financial sl8lem8nts were approved by the Trustees on .. Ms S Thomas Ich Trustee Company registration number 02623071
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2022 2022 2021 Notés Cash flows from operating activities Cash (absorbed byllgeneraled fro operations 27 1894,6181 1,144,444 Invèstlng activities Purchase of investments Investment income received 11.0711 1.116 {5,191} 5,336 Net cash generated from Investing activities 45 145 Net cash usèd rn financing activities Net Idecreasellincreasè In cash and cash equivalents 1694,5731 1,144,589 Cash and cash equivalents at beginnlng of year 1,448,283 303,694 Cash and cash 8qulvalents at end of year 753,710 1,446.283 -27-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 Accountlng pollcies Charlty information The Whilechapel Centre is a private company lirnilÈd by guarantee incorporated in England and Wales. The registered offsce is Langsdale Streel, Liverpool. L3 8DT. 1.1 Accountlng convention The financial statements have been prepared in accordancé with the charity's governing document. the Companies Act 2006. FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" I"FRS 102.1 and the Chaiities SORP "Accounting and Reporting by Charities.. Statement of Recorllmended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021 leffe¢live l January 20191. The eharity is a Public Benefit Enlily as defined by FRS 102. The financial statements are prepared in sterling, which is the lunclional currency of the charily. Monetary amounts in these financial statements are rounded lo the nearest £. The awounts have been prepared under the historical cost convenllon. The prinapal accounting policies adopted are set OLJt below. 1.2 Going concern At the time ol approving thè financial slalements, Ihts Iruslees have a reasonable trxpeetation that the charity has adequate resources lo continue in operational existence lor the foreseeable futurè. Thus the trustees conlinue to adopt the going conctsrn basis of accounting in preparing the financial statements. 1.3 Charltsble funds Funds held by the charity are.. Unreslrieted general funds- these are funds which can be used in accordance with the charitable objects at the diserelion of the Iruslees. Designated funds- these are funds sel asid6 by the trustees out of unrgstrieted general funds for specific future purposes. Reslricted funds- thèse are funds Ihal can only be used for particular resliicled purposes within the objects of the charity. Restrictions arisè when speafied by the donor or when funds are raised for particular restricted purposes. Further explanation ol the naluie and purpose of each fund is included in the notes lo the accounts. 1.4 Incom8 Income is recognised in the period in which the charity is entitled lo receipt and the amount ean be measured with reasonable certainly. Incoma from donations and legacies Ss included in full in the slalemènt of financial actiwlies when re¢eivable. Investment incomè is inclLJded when receivablè. Grants and contracts, including grants lor the purchasè of fixed assets, are recognised in full in the stalernenl of financial activities in the year in which they are receivable. Income is deferred only whèn the charily has to fulfil conditions before becoming entitled to it orwhere the donor has specified that the incomÈ is to be expended in a future period. Fixed assets donated to the charity are inoludod as donation income al rnarkot value at the lime of receipt. Assistan in the foirn of voluntary help is not quantifiable, and accordingly not dealt with in the accounts. Clothing and othèr Itèms donated for resale through the charity's shop a included as income within other trading activities and are recognised as income when they are sold. 28.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS {CONTINUEDI FOR THE YEAR ENDED 31 MARCH 2022 Accounting policies (Continued) 1.5 Expenditure Expenditure reflects all amounts paid and accrued during th8 year. Expenditure includes any VAT which cannot be fully recovered. and is reported as part of the expenditure lo which it relates. All costs ale allocated between the expènditure categories of the Sl8lemenl of Financial Activities ISOFAI on a basis designed to reflect the use of the iesource. Costs relating lo a particular aclivily are alloc8led diieclly, others are apportioned on an appropriate basis. Gharilable expenditure comprises those costs incurred by th9 ¢harily in the delivery of its aetivilies and services for ils beneliciaries.11 includes both costs that can be allocated directly to su¢h activities and those costs of an indireel naluie necessary to support them. Raising funds comprise costs assoaated with attracting income and the costs of trading foT fundraising PLJrposes including the charity shop. Governance costs represent SIS associated with meèting the conslilulional and statutory rèquirernenls of the charity and include the audit fees and costs linked lo the strategic management of the charity. 1.6 Tangible f5xed assèts All assets costing more than £1.000 are capitalised at cost. Tangible fixed assèts are slated al cosl less depreci81ion. Depreciation is provided al iales calculated lo write off the cost16ss esliwaled residual value of each as5el over ils expected useful lif8, as follows.. Fixtures. fittings & equipment 200 p.a. on cost The gain or loss arising on the disposal of an asset is delerrnined as the difference between the sale prOedS and the carrying value of the asset, and is recognised in the slatement ol financial aclivities. 1.7 Fixed asset Invèstments The trustees consider that monies held on long term deposit should be regarded as a fixed 8ssel inveslrnenl. 1.8 Impairment of fixed assets Al each reporting end date. the charity reviews the carrying amounts of ils tangible assets to determine whether there is any indication that those assets have suffered an impairrnent loss. If any such indiG31ion exi515, the recoverable arnounl of the asset is estimated in older lo determine the extent of the itnpairmenl loss lif any). 1.9 Stocks Donated items lor the charity shops sourced from both individuals and organisations are not included In the financial statements L)nlil they are sold al which point they are recognised as income. 1.10 Cash and c8$h equivalents Cash and cash equivalents include cash in hand. deposi18 held al call with banks. othèr short-lerm liquid investments with original malurilies ol three months or less. 1.11 FlnaneFal instruments The charily has elected to apply the provisions of Section 11 'Basic Finanaal Inslwmenls, and Section 12 'Other Financi815nslruments Issues. of FRS 102 to all of its financAal instruments. Financial instruments are recognised in the charity's balan she61 when the charity becomes paty to the ¢onlraclual provisions of the instrument. Financial assets and liabilities are offset. with the nel amounts presented in the financial statèmènts, when there is a legally enforceable right to set off the reeognised amounts and there is an intention lo settle on a net basis or to realise the asset and setlle thè liability simultaneously. -29-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 Accountlng policies Icontinuedl Baslc flnanelal assets Basic financial assets. which include debtors and cash and bank balances, are initially measured al Ir8ns¥elion price including transaction costs and are subsequently cairied al amortised eost using the effective interest method unless the arrangement constilules a financing Iransaclion, where the transaction is measured al the preselll valuo of IhB future receipts discounted at a market rate of interest. Financial asséts dassified as receivable within one year ale not atnottised. Basic fin3nclal IlabllAties Basie financial liabilities, including creditors and bank loans are initially recognised at transaction price unless the arrangement constitutes a financing Iransaclion, where the debt insltumenl is measured at the present value of the future p8yrnÈnls discounted at a market rate of interest. Financial liabilities ¢la5sified as payable wilhiri one year are not amortisod. Debt instrumenls are subsequently carried al amortised ¢osl, using the effective interest rate method. Trade ¢redilors aré obligations to pay for goods or services that have been acquired in thè ordinary eourse of operations from suppliers. Amounts payable are classified as current liabilities if payment is due within one year or less. If not, they are presented as non-currenl liabilities. Trade creditors are reoognised initially al transaction price and subsequelllly me8sured al amortised cost using the effective interest tnethod. Dérècognltlon of flnanclal Ilabllltles Financial liabilities are derecognised when the charity's conlraclual obligations expire or are discharged or aneÈllèd. 1.12 Taxation The charity ben¢fils from various exemptions from taxation afforded by lax legisl2llon and is not liable to corporation lax on income or g8ins falling within those exemptions. Recovery is made of lax deducted from qualifying income and from receipts under Gift Aid. The charity is not able to recover Value Added Tax. Expenditure is recorded in the accounts inclusive of VAT. 1.13 Provisions Provisions are recognised when the charity has a legal or conslru¢tive present obligation as a result of a past event, il is probable that the charity will be required to settle that obligation and È reliable estimate can be ade of the amount of IhÉ obligation. The amount recognised as a provision is thè best estimate of the consideration required to sellle the present obligalion at the reporting end date, taking into account the risks and uncertainties surrounding the obligation. Where the effect ol the lime value of money is material, th8 amount expected to be required to settle the obligation is reeognised al present value. When a prols1on is measured al present value, the unwinding of the disUnt 18 recognised as a finance cost in nel incomellexpenditurel In the period in which il arises. 1.14 Employee benefits The cost of any unused holiday enlillemenl is recognised in the period in which the employee's senri¢es are received. Torminalion benefits are recognised immediately as an expènsè when the charity is demonstrably committed lo lerfflinate the èmployment of an employee or to prowde lerrninalion benefits. 1.15 Retirement benefits The chaiilable company operates a defined contribution pension scheme for employees. The assets of the scheme are held separately from those of the charitable company. The annual contributions payable are charged to Ihe slalemenl of finan¢i81 acliviliés.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 Accountlng pollclés Icontlnuèdl 1.16 Leasas Rentals payable under operating leases, induding any lease incentives received, aro tharged lo the statement of financial activities on a straight line basis over the term of the relovanl lease. Critical accounting estimates and ludgèment$ In the application of thè charity's accounting policies, the trustees are required to make judgèmÈnls, eslimales and assumptions about the carrying amount of assets and liabilities that are not readily appaienl frorn other sources. The eslimales and associated assumptions are based on hisloiical experience and other factors that are considered lo be relevant. ActLJal results may differ from these eslirnales. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting eslimales are reeognised in the peiiod in which Ihe estimate is revised where the revision affects only that period, or in the peiiod of the revision and future periods where the revision affècts both curienl and future periods. Donations and lègaelès Unrestrlcted Unreslricled Restricted funds funds funds Total 2022 2021 2021 2021 Donations and gifts Legacies receivable HMRC CJRS grant Covid grants 562,322 494,874 38,000 139,298 494,874 38.000 139,298 29.534 446 3.839 29.534 566,607 672,172 29,534 701.706 31
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THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 Other trading activities Unrestrlcted Unrestricted funds funds 2022 2021 Shop income Covid granls 135.218 1,402 41.401 40,527 Other Iiading actiwlies 136.620 81.928 Investments Unrestricted Unreslricled funds funds 2022 2021 Interest receivable 1,116 5,336 Other income Unrestricted funds Total 2022 2021 Other income 997
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED> FOR THE YEAR ENDED 31 MARCH 2022 Raising funds Unrestricted Unrestricied funds funds 2022 2021 Fundraisin and ublicit Other fundraising costs Staff costs Support costs 1,864 95,770 12,554 100,575 24,518 Fundraising and publiaty 110,188 125.093 Tradin costs Other trading activities S13ff costs Support costs 3,769 70.470 61,785 67,639 61,041 Trading costs 136.Q24 128,680 246,212 253,773 35-
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THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 10 Support costs Support Governance costs costs 2022 Support Governance costs costs 2021 Premises and other costs Accountancy Legal and professional fees 677.000 677,000 629,513 6,430 629.513 6,430 14,000 14,0 13,718 13,718 Audit fees AOuntancY 5,350 9,110 5,350 9,110 3,770 3,770 691,000 14,480 705,460 649,661 3,770 653,431 Analysed between Fundraising Trading Charitable activities 12,554 61,090 617,356 12,554 61,785 631,121 24,518 61,041 564,102 24,518 61,041 567,872 695 13.765 3,770 691.000 14.460 705,460 649.661 3,770 653,431 The increase in premises and other costs is due to the development and management of new accommodation based services lor horneless people, including Yales Court and Shared Accommodation Projeal. Support costs are realloealed lo expenditure on a use of spacelsize of service basis. 11 Auditor's remuneration Fees payable to the charlty's audltor and as$o¢iatss: 2022 2021 Audit of the eharily's annu81 a¢¢ounls 5,350 3,770 Non-audit setvices All other non-audil ServIS 9,110 6,430 12 Trustees None of Ihe trustees lor any persons Qonnecled with Ihernl received any remuneialion during the year {2021- £nill, and no Irusleés were reiwbursed expenses12021- no Iiuslees weie reimbursed expenses). -37-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS {CONTINUED} FOR THE YEAR ENDED 31 MARCH 2022 13 Employèè The average monthly number of 6mploy69s during the year was.. 2022 Number 2021 Number Fundraising Shop Charitable 145 14Q Total 152 148 Employment costs 2022 2021 Wages and salaries Social security costs Other pension costs 3,828,841 293,572 142,893 3,757.129 278,950 138,384 4,265,306 4,174.463 Average employe& numbers excludes employees on zero hour contracts not paid in the month of which there weie an additional 7 employees on average12021 an additional 2 employees on average). Induded in wages and salaries are payments to subcontractors including p¢ople from other organisalions seconded to or working in partnership with Whitechapel projgols such 8s the Urban Outreach Response Service, which is delivered in partnership with the Basement Advisory Service and the Harm Reduction Service which is delivÉrèd in partntsrship with SHAP Ltd. Partner agency workers amounted to £421,581 12021 £530,962). The number of employees whose annual remunaration was more than £60,000 is as follows.. 2022 Number 2021 Number £60,000- £70,000 £70.QOO- £80,000 Contributions lo18lling £4,09512021'. £3,137) were made lo defined contribution pension schemes on beha5f of èmploy8es whose emoluments exceed £60,000. .38-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS {CONTINUEDI FOR THE YEAR ENDED 31 MARCH 2022 14 Tangible fixed assets Flxtures, Il¢tlngs & e4ulpm&nt Cost At l April 2021 9,767 Al 31 March 2022 9.767 Dèpreclatlon and Impalrment Al l April 2021 9,766 Al 31 March 2022 9.766 Carrylng amount At 31 March 2022 Al 31 March 2021 15 Fixed asset investments Monies held on deposit Cost or valuation At 1 April 2021 Additions 531,732 1.071 Al 31 March 2022 532,803 Carrying amount Al 31 March 2022 532.803 At 31 Mareh 2021 531.732 16 Financial instruments 2022 2021 Carrylng amount of flnancial assets Debt instruments measured al amortised cost 2,572.724 2.385,501 Carrying amount of flnanclal Ilabllltlès Measured al amortised cost 369,987 285,459 39-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 17 Debtors 2022 2021 Amounts falllng due wlthin one yèar: Trade deblors Other debtors Prepayments and aocrued incotne 975,588 9,141 310,623 165.475 4,876 235,135 1,295,352 405.486 18 Creditors= amounts falling due wlthin onè yèar 2022 202 Notes Other laxalion and social secuiily Defeired incom8 Trade creditors Other creditors Accruals 106,059 225,990 148,190 27,688 194.109 69,839 215,001 142,288 23,821 119,350 19 702.036 570,299 19 Deferred income 2022 2021 Other def6rred income 225.990 215,001 Deferr8d income is induded in the fin8ncial statements as follows.. 2022 2021 Total deferred ineome al 1 April 2021 Amounts received in year Amounts credited to statement of financial actiwlies 215,001 194,029 1183,0401 175,190 215,001 1175,1901 Total deferred income al 31 March 2022 225,990 215,001 Included in deferred incorne are receipts whl¢h relate lo a future aceounling period 8nd will be reeognised lo match the delivery of the setvice. -40-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 20 Provisions for liabilities 2022 2021 Rented accomodation dilapidations 114,679 Movements on provisions.. Rented accomodation dllapldatlons Al 1 April 2021 Ulilisation of provision 114.679 {114.679} Al 31 March 2022 21 R•tlrament banèflt schemès The charity operates a defined contribution pension sd)&me for 811 qualifying employees. The 3ssels of the scheme are held separately from those of thè charity in an indép8ndenlly administered fund. The charge to profit or loss in respect of defined contribution schemes was £142,89312Q21 £138,384). Total employee and employer conliibulions of £27,262 12021. £22.5821 were payable to the fund at the balance sheèt dale and ale included within oredilors. 41
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THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 23 Designated funds The illwme funds of the charity include the following designated funds which have been set aside out of unrestricted funds by the Iruslees for specific purposes.. ovement in funds Income Movement in funds Incomè Balance at 1 Aprll 2020 Balanco at l Aprll 2021 Bala#¢è at 31 March 2022 Contingency fund Piemise5 fund Devèlopment fund 750.000 150.QOO 250,000 750.000 150,000 250.000 750,000 150,000 250,000 1,150,000 1,150,000 1.150,000 The conting8ncy fund exists lo Cover staff salaries and associated costs, redundancy payments and sick pay in the event of reduced grant fundino Help manage cash flow due to delays in receipt ol grant funding. Sixty percent 160QAI of the organisations grant income is paid qu8rtédy, in arrears. Also, we have a number of contracts that involve paym¢nl by iesulls, which cause5 further delays in payment schedules. The Contingency Fund helps ensure Sufficient funds are available lo manage this. The pmiseS fund relates lo the associated costs andlor sourcing of allemative residential accommodalitrn for clients and office premises for staff in the event of a disasler affecting ono 01 more of our supported accommodation services or seNiee hubs. The (lev&lopm8nl fun(1 wlll make piovi5ion for seed funding for new services and ideas. funding to help Iransfoirn existing services and funding lo cover requirements for SOCAal impact bonds. This fund has been used lo help develop new accommodation based services for homeless people. Also, it has be6n used lo open a retail outlet that will generate a new income stream for the future.
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THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2022 25 Operating lease commitments At the reporting end dale the charily had oulstanding commilrnents for future minimum lease payments under non-cancellable operating leases, which fall due as follows.. 2022 2021 Imlhin one year Between iwo and fivè years 53,528 95,962 447,371 160,918 149.490 608,289 26 Relatsd party transactlons Remuneration of key management personnel The remuneration of key management personnel is as follows. 2022 2021 Aggregate remuneration 75,801 72.882 Trustees made donations of £1,97512021'. £2,066) lo the charity during the year. There were no other related party transactions in the year. No guarantees havè been given or received. 27 Cash generated from operdtlons 2022 2021 Suiplus for the year 179.306 87,880 Adjuslmenls for. Inveslrnenl incomo recognised in slalemenl of financial activities 11,116) 15.336) Movements in working capitsl.. Ilncreaselldecrease in dèbtors Increase in creditors Incr6aselldecreasel in provision8 Increase in deferred income {889,8661 120,748 1114,6791 10,989 772,508 134,902 114,679 39,811 Cash lab8Ort>ed byllgènèrated from operations 1694,6181 1,144,444 28 Company limited by guarantee The Whiteehapel Centre is incorporated under the Companies Act as 8 company limited by guarantee. Thè liability of the members is limited to £1.
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