2024-03-31-accounts

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024. rew's 14o9pice undtr onL roof Company Number: 02710865 Charity Number: 1011117 ADDIC+iAH* 1111012024 COMPANIES HOUSE A4

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St Andrew's Hospice Limited (A Company Limitod by Guarantee) Annual Report and Financial Stateménts For the ear ended 31 March 2024 Acknowledgements................................................................................................ Charity Information . Statement from Chair ofTrustees................................................... Report from Ihe Trustees....................................................................................................... Independent Auditors, Report.............-.. .25 Consolldated Statement of Flnancial Activities .29 Consolidaled and Charity 8alance Sheets.....................,....................................................................30 Consolidated Cash Flow Statement... .31 Notes to the Financial Stalements .32 d3

St Andrew's Hospice Limited IA Company Limited by Guarantee) Annual Report and Financial Statemonts For the year ended 31 March 2024 ACKNOWLEDGEMENTS The Trustees sincerely thank St Andrew's Hospice's partners, supporters and donors for their ongoing support. and their efforts and generosity through the last year. Members of the public who donate and raise funds for St Andrew's Hospice, whether through taking on fundraising challenges, leaving a gift in their will or by donating directly, provide a vltal source of income for our work for which we are truly grateful. The Hospice Simply could not provide the valuable care and support to our service users and their families. We are also most grateful to our corporate partners who similarly support us in a wide variety of ways including donations, corporate volunteenng and fijndraising activities. We would like to thank all the charitable trusts, foundations and grant funders whose support has also been invaluable in enabling us to fund projects thatwe might not ordinarily have been able to, and improved the experiences of so many of our servlce users and families. We thank our Vice-Presidents for their ongoing commitment to St Andrew's Hospice. Finally, V￿ must thank our staff and volunteers who continue to demonstrate the kindness, care and expertise that make our H05pice services happen. You contribute so much lo ensure that as many people as possible get the high-qualiiy end of life care and personal support that they deserye.

St Andrew's Hospice Limited IA Company Limited by Guarantee Annual Report and Financlal Statements For the year ended 31 March 2024 Charity Information Company number 02710865 Charity number 1011117 Registered Office St Andrev/s Hospice Peaks Lane Grimsby DN32 9RP Vico Prèsidents Mr l Davey Mr H Greenwood Directors Ms R Harvey Chair Mr l Hargreaves Vice Chalr Mr D R Hatfield {Resigned 111h April 2023) Mr N Tranter Mrs J 8ake Mr A Millson Ms P Spaight Mr M Wade Mr M Esmiley (Resigned 3111 August 2023> Mr D Laing (Appointed 131 March 2024) Senlor Manag8menl Team Michelle Rollinson Lesley Charlesworth-Browne Karen Higgins Shelley Lambert Jacqui Hall Soraya Jenney Marcus Hassall Geoff Jago Chief Executive Deputy Chief Executive Director of Clinical Services Director of Governance & Quality Director of People and Operations Head of IT and Di9ltal Transfonnation Oirector of Finance (appointed 1S1 Oecember 2023) Head of Finance (resigned 3151 October 2023) Sollcltors Wilkin Chapman Grange New Oxford House Town Hall Square Grimsby DN311HE Auditors BHP LLP Rievaulx House 1 Sl Mary's Court York Y024 1AH

St Andrew's Hospice Limited {A Company Limlted by Guarant••) Annual Report and Financial Statements For th8 year ended 31 March 2024 STATEMENT FROM THE CHAIR OF TRUSTEES Welcome to St Andrew's Hospice's Annual Report for 2023-24. As Chair, I look back with a sense of pride on a challenging but productive ￿e1ve months for the Hospice, and ahead to further challenges and opportunities for our organisation, and for the wider health and care sector. St Andrew's is an independent Hospice charity that delivers its service and activity to NHS patients in our local area, without charge. We are funded principally by the enormous generosity of our local Community, supported by NHS Humber and North Yorkshire, and NHS Lincolnshire Integrated Care Boards. This Annual Report demonstrates how, building on the successes of previous years, we have continued to develop and deliver care and support to meet the needs of the community, wilh the patient and their family al the very centre of all we do. It is a reflection of how we strive, year on year, to improve the quality and responsiveness of our specialist palliative and end-of-life care services to our patients and those important to them. This is an opportunity to celebrate our successes, leamings, and achievements through challenging social and economic times. The landscape of hospice care is Constantly changing Wlth many facing challenges of ralsing much needed income and increasing cost pressures. In an era where charitable giving has been hit by austerity, and where research and data is clearly indicats'ng that demand for services is growing, costs have also increased due lo further NHS pay rises having an impact on the recruitment and retention of hospice staff, and by greater regulation and the demands of commissioners and quality inspectlons. We continue lo evolve and reflect the pace of change In the NHS to move to a more collaborative approach, looking to the future and our priorities Despite the current economic climate, the Hospice has continued to provide a high-quality service. Our resilience and adaptability have continued to be key to our success. and our teams continue to strive for excellence in all they deliver. It's been another difficult year, but every person has risen to the challenge and as a result we have continued to provide the very best palliative and end of life care for our local communities. During the last few months, we have developed and launched our new strategy for the nexl five years. As well as involving and consulting with patients. their families. our staff, and volunteers, we undertook a wider engagement approach with partners, local businesses, councillors and local government officers. The feedback we received supports our commitment lo being a solution lo the local care system in delivering our hospice purpose. We believe that our communities should be able to access high quality, compassionate, effective, responsive care and support, when they have been diagnosed with a life-limiling illness and that is the driving force behind everything we do. From a financial perspective 2023-24 was a ehallenging year for St Andrew's, as It was for a large proportion of the Hospice sector. The final full year deficit for the Hospice was £735,658, even after investment gains of£243,166. This reflects the impact of pay increases and wider inflation. pressureswhich have not been reflected in uplifts lo Statutory Income from the NHS Nevertheless, St Andrew's continues to operate with sufficient cash and investment reserves to allow time for corrective action, and a retum to financial balance. Our Trading Company produced £2,258.300 an increase of some £308,211 year on year.11 is encouraging to see the total exceed £2million, demonstrating the development work undertaken by the Retail team. To aid the reader, these figures comprise 'lncome from Retail Operations" for the Trading Company plus 'Donations - Retail Gift Aid sales. including the gift aid claimed by the Charity of £76,525. Adding these elements together shows the full picture and contribution of our Trading Company, and highlights its ongoing importance to the Hospice. We were very grateful to receNe £1,049,961 of donations, gifts and legacies in 2023-24 {excluding retail). This support from our local community is essential to St Andrew's. We have again seen the benefit of an emphasis on our Charttable Trusts, Foundations and Grant fundraising which has enabled us to undertake expenditure and projects that we might not ordinarily have been able to. In the year to 3151 March 2024, we have accounted for £179,797 offunds from these sources,

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 STATEMENT FROM THE CHAIR OF TRUSTEES some ofwhich will sustain multi-year projects when drawn from the £338,659 of total restricted funds carried forward. This area will be important again in 2024-25. Though the financial situation remains difficult for Hospices, St Andrew's will continue to develop its income streams, and spend your donations wisely lo constantly improve our services. Sl Andrews Hospice celebrates its 45th anniversary in 2024. There is so much to celebrate, not least how we have responded to the needs of our Community, over the years, by significantly expanding, professionalising. and continuing to develop our organisation. l am $0 very proud to be the Chair of such a compasslonate and caring organisation, and I look forward lo seeing the creativity and innovation of developments in 2024125. in line with our new strategy. Our dedicated and passionate staff and volunteers provide excellent care for every person who Gomes into Contact wrth our charity. I would like to thank my fellow Board members and our committed staff and volunteers for their hard work and determination in keeping Sl Andrew's Hospice thrivln9 and for continuing lo deliver high standards of care and support for our patients and community. arvey Chabr, St Androws Hospice

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 REPORT FROM THE TRUSTEES Strateglc Report The Trustees present their annual report, strategic report and the audited consolidated financial statements of the charity and ils subsidiary for the year ended 31 March 2024. The Trustees have adopted the provisions of the Statement of Recommended Practice {SORP) "Accountin9 and Reporting by Charities. in preparing the annual report and financial statements of the charity. The financial stalemenls have been prepared in accordance with the accounting pollcSes set out in the notes to the accounts and comply with the charily's governing document, the Charities Act 2011 and Accounts'ng and Reporting by Charities.. Statement of Recommended Practice. vthich applies to charities preparing their accounts in accordance with the Financial Reporting Standard (FRS 102). Company Status The charity is constituted as a company limited by guarantee and is therefore governed by its Articles of Association. The liability of the members in the event ofthe company being wound up is limrted to £1. The company is a registered charity and acts entirely as a non-profit maklng organisation. Objectives and Activities The charity was registered in 1980, after the formation of a group of dedicated local people in 1979. their inspiration being prompted by a national conference on the gr0￿h of the Hospice movement. They all felt that if there was a better way to respond lo the needs of Ihe terminally ill and their familles, then every effort should be made, however daunting the challenge. As early as 1980, day care was offered once a week in 'borrowed' premises. A property was purchased in 1983. and by December 1986 both in-patient and day care for adults was operational. It wasn't until 1999 that the need for care of children and young people was identified, and the children's unit opened in 2001. In 2014115 significant redevelopment look place on our site in Peaks Lane, to provide improved purpose-built facilities for our patients, encompassing all services for both adults and children under one roof. How Our Actlvltle8 Dellv¢r Publ1¢ Benefit The main area$ of our charitable activit*s are carlng for people of all ages with a progressive life-limiting illness and also supporting their families and carers. All care is offered without charge to patients. Infomiation included in the other sections of the Annual Report identifies, in more detail, the public benefit thal the Hospice provides. Much of it is taken from our Quality Accounts which are prepared annually for NHS England, and which are also available for others to read on our websile. In setting objectives and planning for activities, the Trustees have, as Is their duty under legislation, given due consideration to general guidance published by the Charity Commission relating to public benefit, including the guidance "Public benefit: running a charity IPB2)" In parbcular, we consider how our planned activities will contribute to the aims and objectives we have set, delNering care and support to our seTvice users, their families and other carers. Our Primary Alm °To promote the relief of sickness by such charitable means as the Company shall from time-to-time think fit. (from the Articles of Association of the Charitable Company). St Andrew's Hospice provides specialisl palliative and end of life care for babies, Children. young people and adults who have a progressive life-limiling or life-threatening illness. Specialist palliative care is an approach that improves the quality of life of patients and their families lacing the problems associated wilh life-threatening illness, through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical. psychosocial, and spiritual.

St Andrew's Hospice Limited IA Company Limited by Guarantee> Annual Report and Ftnancial Statsm8nts For the ear ended 31 March 2024 REPORT FROM THE.TRUSTEES Palliative Caro: Provides relieffrom pain and other distressing symptoms., Affirms life and regards dying as a normal process., Intends neither to hasten or postpone death.. Integrates the psychological and spiritual aspects of patient care., Offers a support system to help patients live as actively as possible until death Offers a support system to helpthe family cope during the patient's illness and in theirown bereavement. Uses a leam approach to address the needs of patients and their families. including bereavement counselling, if indicated- Will enhance quality of life and may also positively influence the course of illness., Is applicable eady in the course of illness, in conjunction with other therapies that are intended lo prolong life, such as chemotherapy or radiation therapy. and includes those investigations needed to better understand and manage distressing clinical complications. Crltefla for Car• Anyone, of any age. with a progresslve life-limiting illness can access the servlces offered at St Andrews Hospice. Driving Forc• There are currently many local people not accessing hospice care due to their lack of understanding regarding the care that hospices deliver. We want to change peoples, perceptions regarding hospice care. We can offer our expert services to benefit many more local people. R•gulatlon The care and support services are registered and monitored by the Care Qualiiy Commission (CQC). The most recent inspection of Sl Andrew's Hospice, Adult and C,hildren's Services took place on 31 $1 October 2023. The Hospice retained its 'Good' rating, with 'Oulstanding' for Responding lo Patients, Needs. The CQC Reglstered Manager for Sl Andrew's Hosplce holds regular engagement meetin9S Wlth our relationship ownerl inspectors. Any significant incidents, complaints. or accidents are discussed, which allows us to update each other with any changes occurring in either organisalion. Other regulators to which we are registered are the Charities Commission, the Fundraising regulator, and the Gambling Commission (for the St Andrews Hospice Lottery). The Gambling Commission carried out an inspection seven years ago and no material issue$ were identified Fundraising In the years since the 2015 Etherington report, the world of charity fundraising has seen increased scrutiny around some of its practices. The subsequent introduction of the Code of Fundraising Practice (the code) by the Fundraising Regulator is a means by which charities can ¥oluntarily register and demonstrate their commitment to good practice. St Andrew's Hospice Ltd has chosen to voluntarily register with the Fundraising Regulator and is compliant with the code. The Hospice uses the code to support and guide our fundraising work and, its provisions are woven into our operational I campaign l event planning approaches, and our audits., this includes training for fundraising staff. The Hospice also has a policy and procedure infrastructure which includes (amongst other things) a Vulnerable Persons Policy and a Fundraising Policy.. these policies reflect the requirements of the code and wider regulation (for example the Lottery and Ihe Gambllng Act) and are audited to ensure that our practices are in alignment.

St Andrew's Hospice Limited {A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 REPORT FROM THE TRUSTEES The code and the Hospice's overall policy infrastructure guide our Marketing, Communicalions and Promotional activities. some ofwhich informs how the public might engage wth our campaigns, pa￿'CIpate in raising funds or, donate to the Hospice. Such media {digital, online and offline) reflects the code and includes things, as appropriate, such as the use of Fundraising Regulalor logos. organisational I charity information, how funds will be used and the distinction befv￿en "in aid of and 'on behalf of, activities. Sl Andrew's Hospice engages only thoroughly vetted 3rd party commercial participators for the purposes of fundraising,. (for example, our lottery is managed by an External Lottery Manager.. ELM) and, monitors their activity routinely, collaboratively and as part of our quality and assurance infrastructure (e.g. audits). The Hospice has a complaints policy and procedure and established approaches regarding the management of complaints and feedback and the resulting lessons learned. This sils as a part of our quality and assurance infrastructure which is overseen at Board level. No complaints have been received in 2023124 in respect of our fundraising practices under the code,. feedback and comments that fall short of formal Complaints are recorded and resolved with lessons learned as part of our usual processes and day to day acts'vities. Volunte•rs Despite the uncertainty ol recent years, we are fortunate to have retained many of our volunteers and we are now seeing an increase in applicants offering their support. Our volunteers remaln the largesi group of people undertaking roles right across our organisalion. Through our volunteer Coordination team, we have continued to promote a variety of roles we offer and showcase the real impact our volunteers have on the lives of our patients and their families. We currently have around 400 commrtled volunteers who generously give Iheir lime to St Andrew's Hospice. They are involved in a wde range of supporting roles. from helping in our retail shops, coffee shop, supporting our patients, driving, undertakin9 administrative duties, or working hard lo maintain our beautiful gardens In all weathers. Our volunteers are all much respected and play an integral part of the workforce at Sl Andrew's Hospice. We are enormously 9rateful to each one for their time, dedication, and commitment lo our Hospice. Relatlonghlps We are committed to working collaboratively with our colleagues both within the statutory and the voluntary sector, to ensure a seamless service for patients and their families and to prevent duplication of services, thereby delivering care in the most cost effective and efficient way possible. We have Continued to focus on collaborative and partnership working across North Easl Llncolnshire Health Care Partnership and the wider Humber and North Yorkshire Integrated Care Board. We have also developed our relationship with Lincolnshire ICB, and other service partners across greater Lincolnshire. Local health and care partners continue to work together in a more integrated way, lo form new solutions to respond to the increasing demand for care and support as well as olher complex issues facing us collectively. We have also developed our working relationships across a Northern Lincolnshire footprint, focussing on palliative and end of life care services. This collaboration will help improve the experiences ol people with a palliative diagnosis and those who care for thern.

St Andrew's Hospice Limited (A Company Limlted by Guarantee) Annual Report and Financial Statements For the ear ended 31 March 2024 REPORT FROM THE TRUSTEES Our Mission. Vision, and Values Our vision is of a community where people can openly discuss death and dying,. making each doy count,. and die with dignity ond respect, in the place they choose, knowing their loved ones ore supported. Our mission is to provide individualised, high-quolity holistic care and support, advocating for personal choice, for those affected by o life-limiting illness. value5 Core, compossion ond respect for all. Work together ond volue difference. 8e positive. proud ond professionol. Innovote ond strive for excellence. We will achieve these by.. Demonstrating concern lor the holistic care of the patient. and to offer support not only to the patient, bul also to those who care for them, both during illness and into bereavement. Communicating and liaising vthth all involved in the care of the patient, ensuring an Integrated, seamless service is provided. Valuing the dignity and individuality of all pallenls and their rights to self-determination. Providing a flexible approach lo care, wherever possible, in a manner and place of the patient's choosing= support in the early stages. in-palienl and wellbeing service, clinics and support at home. .Generating commitment and teamwork, bringing together the expertise and skills of a multidisciplinary team to meet the highest possible standards, addressing the patients, medical, nursing, social, emotional and spiritual needs, thereby enhancing the quality of life of the patient. and supporting those who care for them. Providing continuing education and training opportunrties for all staff in order to develop commitment, expertise, specialism, innovation and the sharing of knO￿edge. Developing St Andrew's Hospice as an education. training and research unit offering placements to students from all disciplines. Ensuring the quality and standard of service is of a consistently high level, undertaking regular audit and responding to changing needs Providing the most effective care in the most cost-efficient manner. Being respected by health care professionals for the excellence of our service,. to be respected by the public for our open and ethical behaviour, and for our dedication to the highest possible standards of care.

St Andrew's Hospice Limited IA Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 REPORT FROM THE TRUSTEES St Andrew's Hospice Strate9y 2024 - 2029 Our strategy sets the strategic direction of the hospice through to the financial year 2029130. This strategy guides the range and quality of services we provide, ensuring we continue to make significant contribution to the integrated care systems of North East Lincolnshire and Humber and North Yorkshire As part of the integrated care system, we are Gommltted to delivering Ihe six ambitions of the National Palliative and End of Life Care Partnership.. 1. Each person is seen as an individual., 2. Each person gets fair access to care.. 3. Maximising comfort and wellbeing- 4. Care is coordinated., 5. All staff are prepared to care., 6. Each Community is prepared to help. It is important to us thatwe share our strategy with our partners and communty. and that we use it to guide the services we deliver, and collaborate on. to align our approaches to meet the needs of our community. Our Strategic Priorities Strategic Prlorlty 1 - Inform and Influence As the system lead for All Age Palliative and End of Lrfe Cafe, we wlll extend our influence across the community to improve the care and support for all those affected by a life limiting illness. Strategic Priority 2 - Increase our Impact We will continue to develop services within the hospice and in the community to meet the growing needs of all patients, their families, and carers. Strateglc Prlorlty 3 - Involve and Integrato We will work in partnership with our community lo help and equip them better to understand and support each other through life-limiting illnesses, as a compassionate community. Space Deliberately Left Blank

St Andrew's Hospice Llmited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 REPORT FROM THE TRUSTEES Our Services The care and support teams at St Andrev/s Hospice consists of professionals with expertise and training in palliative care. As well as having access to Palliative Care Consullants for both adults and children. Specialist Doctors and Nurses, a wide range of therapists and allied healthcare professionals are employed. such as Physiolherapisl, Palliative Care Social Workers, Lymphoedema Specialists, Complementary Therapists, and a Therapeutic Activities Co-ordinator, making up the multidisciplinary team. The care and support teams are fully integrated with the administrative staff, and closely supported by volunteers in all departments. Patients accessing either the Adult or Children's services have access to a comprehensive range of facilities and care, including emotional and social support, sensory equipment, gym. quiet reflective gardens. memory making activities, friendships and peer support. therapeutic activrties, cinema, and so the list goes on. Familles and carers can access emotional. social and bereavement support as well as Carers and Children and Young Peoples Groups. Parent and Patienvcarer Forums are established and are working well, ensuring that service delivery planning and facility design is coproduced by patients and carers. Adult Service We are proud to offer individualised, compassionate holistic care to everyone, in our local community who needs us. We support our patients and their families through their entire Journey; from the moment Ihey receive a life-limiling diagnosis through to inpalienl stays and even ongoing bereavement support. Inpatlent Care The adult inpatient unil at St Andrew's Hospice is a welcoming. homely environment where patients can receive round-Ihe.clock care and support. We provid_e symptom control, respite, rehabilitation, and end-of- life care for people over the age of 18, with a life-limiling illness. Our inpatient unit has 12 single. ensuite rooms, all of a high standard and with views and access into beautiful gardens. Wellbelng Services Our Wellbeing Support Servlces help people lo live well by being as in control of their condition as possible and, where appropriate, achieve the thlngs that are important to them. Patient needs are assessed, and a programme of care is developed to meet their individual needs through one to one or group work e.g., physiotherapy, complementary therapy, arts and crafts, gardening. Family Support and Bereavement Care Support for patients and families is provided through our social work and bereavement teams as needed. Andy's Children's Servlces Care is provided for children and young adults who have a progressive life-limiting or life-threatening condilion. We help families to'make each day count" and enable every child to live life to the fullest, creating lasting memories and leaving their mark on the world. Andy's provides palliative care to children living in Northeast Lincolnshire, North Lincolnshire, Lincolnshire. Hull and the Easl Riding. both at our specialist purpose-built Hospice and in the child's own home. We welcome children from birth to the age of 25 years, when we 5UPPOrt them to transition to ouradult services al St Andrew's Hospice, or other adult services within their local area. 10

St Andrew's Hospice Limited (A Company Lirnlted by Guarante81 Annual Roport and Financial Statements For the year ended 31 March 2024 REPORT FROM THE TRUSTEES Care is provided through our Hospice at Home and Community services, our Wellbeing services. and our inpatient unil. Each of these services supports respite, rehabilitation, symptom control and end of life care. There are also therapeutic activity groups organised using themes. Butterfly Sulte The Children's Unit supports the care pathway for children or young people with a life-limiting or lrfe- threatening condilion and their families from diagnosis, throughout the illness journey, at the time of death and into bereavement. This includes the care of the child or young person after death with the attention to personal care, and exlends to the use of the Buttertly suite, The Butterfly suite is a designated cool room where a childlyoung person may lay following death up and until the funeral if the family so wish. This enables the families to spend time with the childlyoung person and for the hospice staff to support them during this very difficult time. Emerging evidence in caring for the child or young person after death suggests that families who use the cooled room can find il immensely valuable although research is limited in this area. Access to the use of the Butterfly suite is open to all chlldren and young people who have accessed the hospice. However. this is not restrictive, and Children's Services do lake referrals from any Child who has been known to Children's Services, Neonatal deaths, transfers from other hospital units i.e. paediatric intensive care, cardiac or high dependency units and similar environments. The room can also be used for adult patients where there is a need to maintain the patient's body at the Hospice for a prolonged perlod of time This could be followlng the death of a young mum with children needing time for significant support. where the preference is to visit a beautiful bedroom, rather than visiting an undertaker. This also allows supporting visits to a patient from family or close others living away from the local area. Each situation is assessed on individual needs with involvement of the patient and their family. Space Deliberately Left Blank

St Andrew's Hospice Limited IA Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 REPORT FROM THE TRUSTEES Achievements in 2023-24 Head of Tralning and Education Lasl year we introduced our new Head of Training and Education and she has since been undertaking extensive vlork to help improve staff and patient experiences. The role of Head of Training and Education is multifaceted - not only required to deliver clinical training, but also lo scope and benchmark the quality of learning opportunities. We will ensure St Andrews Hospice is aligned to appropriale quality indicators and the nalional palliative care agenda. Scrutiny of cost-effective learning supports a skilled workforce to dellver safe and current practiced care. 7 Steps to Living Well The 7 Steps to Living Well programme was Introduced in earfy 2023 wlth the aim of impToving patienl$' ¢onflden¢e in managing their conditions independently with improved kno￿edge and social benefit. We have successfully run three programmes from start to finish. Topics covered include pain management, fatigue and conserving energy, emotional support, mobility and exercise, spiritual care, anxiety and relaxation and advanced care planning, running over the course of seven weeks. We have seen patients with a variety of different conditions attend the programme including cancer diagnosis, multiple sclerosis and motor neurone disease, to name a few. Feedback from questionnaires given to the patients at the commencement and completion of the programme all received positive feedback, with 100% of patients staling they found the course beneficial. 1000/0 also said they fell the topics covered were relevant to them and their condition. Written feedback included "followed on well" enjoyed all subjects" and "we found out things we were unaware or. We have seen a recurring theme of patients being apprehensive about attending Ihe Spiritual Care session a5 they are unsure vthat will be discussed. However, all patients who have attended this session have found it hugely beneficial to them and some have since been referred to the Spiritual Care Lead for further support. The programme has led to an increase in referrals to other services also such as physiotherapy and family support. Patients, relatives and carers have also enjoyed attending the course with their loved one, giving them an opportunity to expand their knowledge. We received one comment from a patient explaining il was highly beneficial for his wfe too. "particularly the topics of fatigue and anxiety and relaxation" Hosplco's V•ry Own Therapy Dog We detailed last year how we were supporting Moose and her owner through their therapy dog tpining. We are pleased to announce that Moose has now passed her therapy do9 training. We ale looking forward to them both visiting in the near future. Single Nurse Administratlon of Controlled Drugs (SNACD) Due to the vast amount of work undertaken by the Head of Training and Education in 2023-24, SNACD progress was temporarily suspended. It was fell that the training needs analysis and the competency framework look priority as a foundation for staff. These highlighted additional training requirements to be completed ahead of the SNACD which will be progressed further during 2024-25. 12

st Andrew's Hospice Limited (A Company Llmited by Guarantee) Annual Report and Financial Statements For th8 year ended 31 March 2024 REPORT FROM THE TRUSTEES Ethical International Recruitment - Kerala. India Last year was an exciting year for St Andrews Hospice when we welcomed two Internationally Qualified Registered Nurses and a Palliative Care Social Worker to the organisalion in October. Each ofthem brings different qualities and experience to the hospice and they have settled in well to their roles and within the organisation. The teams have really taken them under their wings makin9 sure they feel supported. One of them shared why they wanted to come the UK and work for St Andrew's Hospice. Manisha was born and raised in India and worked as a Palliative Care Social Worker for three years following completion of her master's degree in social work. Manisha wanted lo grow and develop her knowledge and skills and when she met the Director of Clinical Services and Director of People and Operations in November 2022, she discovered that the hospices values aligned with her passion for supporting people living with life- limilingllife-Ihreatenin9 conditions and their families. Manisha has brought a wealth of knowledge and experience to the team and has been sharing new idea5 and ways of working to support the team. We have shared. the Y￿rk we have done with other Hospices lo show how powerful this form of ethical. re¢ruilment can be. We presented a poster al the Hospice UK Conference in November and the Director of Clinical Services gave a presentation at the recent National Clinical and HR leads conference in Leicesler. Work is ongoing with the relationships built in Kerala on our visits in November 2023 and May 2024 and there are plans for this year lo visit again. Medical Clinics Weekly medical clinics continue to be delivered supporting patients with symptom management, advanced care planning et¢. All local GPS have been contacted to make them aware ofthe service, and they are able to refer patients in for support. The Specialist Palliative Care Nursing Team are also aware of the weekly clinics and are able to refer in their patients. There is some further work lo be done to publicise thè clinics more to widen the reach and to also looking at other ways we can support GPS with palliative patients during this clinic. Feedback received from patients who have accessed the service has been positive. One patient staled that the half-hour appointment with Dr Chalmers was exactly what she needed. Once her pain relief had been explained to her effectively, she found she didn't need to increase her dose as she had initially thought, which was a great relief to her. Andy's Amigos Andy's Amigos continues to deliver a monthly programme of activlties for children and young people to attend. The format is reviewed regularly to ensure it meets the needs of the children. young people and their families. The groups are themed and age appropriate and include sensory activities, cinema nights. pamper sessions etc. A planning group has been created to ensure consistency and equity. A key focus is on weekends and school holidays, recognising ihat most childrenlyoung people attend school. Those that attend have fun and feedback has been positive.. "She loves the einema. despite belng blind, due to the immersive sounds, the smells and others being around her. She also enjoys the freshness of the building and ils surrounding5', the staff are always altenlive and playful and never leave her out. The garden play area is the place where she had Ihe first chance lo ever go on a swing in her wheelchair at nine years old.. She really loves the swing and carousel and is in fits of laughter throughout and you simply can't go fast enough." .enjoys his time at the Amigo sessions. He gets a lot from the pool and the sensory room., However, we recognise that for some of our families the distance to travel to Andy's can be a barrier, so a priority for the coming year is to look at how we can extend our reach to families who live further afield. This will be outlined in nexl year's priorities. 13

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 REPORT FROM THE TRUSTEES Hospice Receives Northern Lincolnshire Business Award Nominations We were delighled to be shortlisled lor two Categories at the 2023 Northern Lincolnshire Business Awards, organised by the Hull and Humber Chamber of Commerce. The prestigious event, which included a black- tie gala dinner at Scunthorpe's Baths Hall venue, celebrates the best of business across the North Lincolnshire region. The hospice was shortlisled in the Excellence in the Community and Business GrovAh and Development categories, receiving a runners-up award for both. Chief Executive Michelle Rollinson said: °Unfortunately we didn't win. however a great night was had by all. Well done everyone for everything you do for St Andrew's H05PiGe. It is our team who make this charity so special in so many ways.. Anne Tate, Northem Lincolnshire Manager at the Chamber, said. The judges were very impressed with the overall standard and spread of entries bel￿een the sectors, which was good to see this year.. New Apprenticg Nursing Positions Creatod To mark Natlonal Apprenticeship Week, we shared that we have created two new positions for Apprentice Nursing Asslstants, who will be undertaking their Level 2 in Health & Social Care. with the aim of rolling apprenticeships out to other roles throughout the Hospice, developing career opportunilies in clinical. non- clinical and our retail shops. We recognise Ihe posltive Impact that apprenticeships make to indivlduals, businesses and the wider economy, and are proud lo offer our community the chance to gain a qualification and hands-on experience in a vital industry while also earning a wage. Following our récent open day we received 73 applications, before 10 shortlisted candidates joined us to look round St Andrew's Hospice. hear from our amazing staff members and engage in a question-and- answer session. We can't wait to welcome the new members of our team in April. Apprenticeships are an excellent way for you to enhance skills and knowledge. We are committed to fostering the growth of apprentices by providing a supportive learning environment, where we nurture the next generation of skilled workers. If you are interested in being an apprentice at St Andrew's Hospice, please keep your eye out. as we will be advertising throughout the year. Allernalively, if you are interested in putting your name down in advance, conl8Ct our HR Team by emailing ahhrteam nhs,ne Jacqueline Hall, Director of People & Operations. said. We arevery proud to have launched our Apprenlice Scheme by introducing two clinical roles to our Adult and Children's Units, offering career opportunities for two apprentices lo pursue a career at St Andrew's Hospice. This is now being rolled out to a variety ofother roles, and we look fornard to be able to offer permanent roles to those who take part in the scheme.. National Spotllght on Volunteering and Recruitment We were delighled to be invited lo Share the successes of our volunteering and international recruitment programmes at the Hospice UK National Conference 2023. We also welcomed the opportunity to hear about the innovation of other hospices around the nation. Supporting Our Staff and Volunteers We are proud to be able to showcase the support we offer our staff, volunteers, patients, carers and families, as we work towards becoming an employer of Choice. By playing a leading role in changing attitudes for the better, we aim to change behaviour and cultures Ihroughout our organisation and wider community. 14

St Andrew's Hospice Limited (A Company Llmited by Guarantee> Annual Report and Financial Statements For the year ended 31 March 2024 REPORT FROM THE TRUSTEES Identified Priorities for 2024-25 Andy's Amigo's Hubs We recognise that access to Andy's Amigos can be restrictive particularly forthose children, young people and families who live further afield. As part of our new five-year strategy one of our priorities is to "Increase our impact" by developing services within the hospice and community to meet the growing needs of all patients, families and carers. In the coming year, we want to start to scope out how we might be able to reach those living further afield and offer the children, young people and their families the same or similar support and aclivllles c105er to home. We will be working with families to understand what would be useful to them, working with other professionals to look at possibility of utilising space and exploring opportunities for more joined-up working. Transition The transition of young people into adult palliative care seNices is high on the agenda for this year and is part of our new S-year Strategy. Andy's Children's Hospice team have been working closely with St Andrew's Hospice Adult Wellbeing and Inpatients teams to successfully support a number of young adults with this transition into St Andrew's Adult services. A new Wellbeing group. the Circle Club, has been introduced to support young people new to St Andrew's Hospice Services as well as young adults who have moved up through Andy's Children's services vthich has proved to be very successful, and feedback has been positive. One patient stated he loves coming lo Circle Club as it gels him out the house and gives hlm space to learn new skills and enjoy meeting new people. Work with other partner organisalions is being undertaken on an individual needs basls as we are working with young adults but there is further work that needs to be done in this area. We are really excited to say that we have been successful in receiving a grant for a 1-year Transition Coordinator post which will help to build on the work already started and give opportunity to build relationships with other adult hospices and providers and support the transition of our young adults who live in their wider catchment areas of Andy's. This role will further Strengthen and support the development of relationships with other professionals, building a directory of services and creating a Transition pathway. Relationship with Martin House In September 2023, discussions took place with Martln House Children's Hospice, Wetherby, wrth a view lo working collaboratively. to improve access for chlldren and young people and their famllies lo specialist pallialive care medlcal support. Through the collaboration. we have jointly appointed a third Specialist Paediatric Palliative Care Consultant for the Yorkshire and Humber area, giving the region three in total. This collaboration has enabled Andys. to increase the supportto our families and support and develop the nursing team. The support also provides the team and the families access to advice and support, 24 hours a day. 7 days a week. Over the coming year work with support from the Specialist Palliative Care team, Andy's will continue to develop and embed training and support within the nursing team, enabling children, young people and families to be supported with symptom management concerns. Advanced Care planning and support V￿th End-of-Life Care at home. North East Lincolnshire Palliative and End of Lifg Care Accountable Care Partnership Over the last four years the focus and developments within adult palliative care, has been overseen as a Northern Lincolnshire sub-system, with both North and North East Lincolnshire Places working together 15

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 REPORT FROM THE TRUSTEES under the direction of a strategy and delivery plan. Over the last year, il has become evident that due to the needs of our local populations and the structural differences within services, there was the general recognition of a change in direction required for the sub-system, with a large amount of project work now needed lo be delivered at Place rather than across the 2 areas, however thi5 does not impact the Northern Lincolnshire strategic aim. It was agreed operational delivery groups would be established within both Places. wilh North East Lincolnshire opting for the implementation of an Accountable Care Partnership. to directly align with the North East Lincolnshire Health Care Partnership. An Accountable Care Partnership involves different organisations from the health and care system to work together to improve the health of their local population by integrating services and tackling the causes of ill health or poor patient experience. This is a different way ofworking for the NHS- the emphasis is on Place, populations, and systems rather than organisations 11 successful, accountable care will accelerate the implementation ol new care models designed to integrate care and promote population health. It will also enable local leaders to take more control of funding and performance in their areas with much less involvement by national bodies and regulators. The initial priorities ofthe Accountable Care Partnership are to ensure that we have the right membership, we agree a joint set of priorities and use data and local intelligence to inform the planning and delivery of improved care and support. Through the use olcase studies, the patient and carers voice and experience are central to any discussion, providing the focus and guidance on how services are developed, ensuring personalisation is central to describing what good, person-centric, personalised care and support looks like from the point of view of the people themselves. Patient Safety Incident Reporting Framework The Patient Safety Incident Response Framework IPSIRF) sets out Ihe NHS'S approach lo developing and maintaining effective systems and processes for responding to pats'ent safety incidents for the purpose of learning and improving patient safety. The framework endorses a syslem-based approach instead of 'person focused, or single cause,.approach. It is a national standard and although not an NHS service, Hospices are expected to evidence that we are following similar processes and sign up to the principles. St Andrew's Hospice already has a robusl Patient Safety Incident reporting mechanism in place and over the next 12 - 18 monlhs will look at how we need to comply with PSIRF. We are currently worklng with our Integrated Board lo understand what information they may require from us locally and are in the process of vKiting a Patient Safety Incidenl Reporting Plan to demonstrate our actions. The plan will specify methods to be used to maximise learning and improvement and how these will be applied to different patient safety incidents. This in tum will lead lo policy review. The incident reporting policy and plan will be integral to SAH wider approach to safely improvement and wll be published on the SAH website. Bulldlng on Intematlonal Relationships - Kerala, India Following on from our successful visit to Kerala, In May last year, we have continued to build relationships with the palliative care team in Kerala. This year we want to ¢onlinue lo build on those relationships and the work started on the training pathway which will take the fomiat of a hybrid approach. In June this year, the Director of Clinical Services and the Head of Education and Training are retuming to meet with the palliative care team to develop relationships, deliver Iraining and continue to develop the training pathway to support and develop an extension to their current palliative care programme. They are 16

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 REPORT FROM THE TRUSTEES also expected to visrt different palliative care establishments and witness palliative care delivery in the Community. The Difector of Clinical Services is also taking part in a meeting with Dr Mathews, who is the Government Advisor for the Palliative Care in Kerala. to discuss the current Memorandum of Understanding in place between KeralalNorka Roots and Humber and North Yorkshire Integrated Care Board, and how this might be extended to encompass palliative care. We are really excited to be involved in this work and fly the flag for hosplces and palliative care in the UK. .• Space Deliberately Left Blank 17

St Andrew's Hospice Limited IA Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 REPORT FROM TRUSTEES Financial Review Overall Financial Position In 2023124, the Hospi￿ Group recorded an overall deficit of £735,658, inclusive of investment gains of £243,166, compared to a deficit of£120,641 with £5.985 ofinveslmentgains in 2022123. In part, this reflects specific non-recurrenl transactions in 2022123, in the form of additional grants recorded as income but in great part unspent in year, which reduced the headline deficit for 2022123 by more than £317,000. However, 2023124 did show an underlying deterioration, reflecting particularly the upward pressure3 On pay required lo Comply wrth National Living Wage rates, and maintain comparability wilh NHS clinical salaries. These pressures continue into 2024125. Thou9h currenl reseprfe levels are Sufficient to maintain deficit spending in the immediate future, the Trustees and senior management have already commenced a four-part programme of financial improvement.. A concerted effort to secure an appropriate and equitable settlement as regards statutory funding via Inlegraled Care 8oards', An internal programme to further develop other existlng or new income streams., A bottom-up review of eslablishments across the organisation to ensure they deliver effective and safe clinical services and support functions., Maintaining tight control of non-pay spending, both revenue and capital. Since the financial challenges facing the entire Hospice sector are anticipated to continue, this programme of corrective action will continue to be a key focus of the Board. Income The Directors wish to again thank all our supporters for their continued work and generosity. In 23124 our total income was £5.291,551, lower than the previous year by £4,097 (0.1¢/40) However, this is primarily because of the series of multi-year restricted purpose grants received in 2022123. In temis of underlying income, the year was generally positive. Donations. legacies and gift aid receipts Increased by 1 .20/0, demonstrating the extenl of support from local ¢ommunilie$ to the Hospice through difficult times. St Andrew'5 Hospice is, as ever, extremely grateful to those who generously gave donations, or remembered us in their will. The care and support we are able to give to our service users and their families is their lasting legacy. Direct funding for clinical seriices increased by 6.3%, though of this increase approximately 213rds reflected revised recording of existing recharged income slreams. Generally. as in previous years. the rate of increase has fallen significantly below real inflation pressures facing Hospice services. Retail income, including donations and gift aid received through retail activities, and retail activities within the Charitable Company, increased by 16.10h, to £2,331,655. This growth has been essents'al to the Hospice, and is now the largest single income stream supporting our services. The development of retail, through the Hospice's wholly-owned Trading Company, continues into 2024125, with further development and an expanded range of products for sale. All who donate to or spend in our shops are critical in supporting the Hospice. Fundraising events and lottery income slipped back by £42,481 18.O•A), as the lottery saw a reduction in participating members. Work to increase lottery participation was delayed, ¢ommen¢ing in 2024125. Increases in interest rates provided a significant boost to interest and investment income, which increased by 1830kn on the low base seen in 2022123, and now totals £128,287. With a further £243,166 revaluation gain for the Hospice's investments, this is now a significant element in the overall funding of our Se￿ices. 18

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year •nded 31 March 2024 REPORT FROM THE TRUSTEES Expenditu Total expenditure for the year totalled £6,275,432 an increase of £853,158 (15.7%) on 2022123, a significant increase which contributed to the development of the larger operating deficit. Of this increase, £627,772 related to pay. Pay Cost increases rellected the increases to National Living Wage, and even more significantly the second year of the three-year modernisation plan for clinical staff pay. This process has been essential to rebuilding and retaining our workforce. The success of this process has already seen Whole Time Equivalent employees Gonlracted in direct service delivery increase from 55 to 61. This may add to Costs, but is protecting the service delivery that is the core objective of the Charity. Non-pay expenditure has also seen inflationary pressures, parts'cularly on food, utilities, and site seniicing costs. Within this category, we also lace ¢hallenges on clinical services bought in to support the in-house workforce- medical support, phamacy, physiotherapy and pathology. It remains a sellers, market forthese services. In addition, in year there were rnalerial expenditures related to grants received in prior years, including Nats'onal Lottery and NHS Southampton charity granl expenditure of £152,783. Maintaining strong expenditure control. while still committed lo investing in both patient care and in buildlng sustainable income streams, has been a central focus of the Board. Total Funds Carried Forward At 3111 March 2024 we carried forward funds to the value of £9.772.478 (31st March 2023.. £10.508,136). Of Ihese carried fopward funds, £338,659 were restricted {3111 March 2023., £394.641) and £9,433,819 unrestricted (3111 March 2023.. £10,113.495). Setting aside the funds linked to the Hospice's fixed assets (£4,913,376), unrestricted free and designated funds total £4,520,443 (2023.. £4,860,360). Pay Policy for Senior Staff Remuneration of senior staff is decided by a Board committee comprising the Chair, the Vlce Chair and other members of the Board. This is benchmarked against a range of other Hospice5 and Public Sector bodies. Prfnclpal Rl8ks and Uncertalnties Rlsk Management We have identified the following as the principal strategic risks facing the Hospice.. Real-tems reduction in statutory funding., Challenges with recruitment and retention of employees and volunteers., The difficulties in enga9ing with changing and pre$$ured NHS and Social Care partners; Challenges in recording, collating and reporting performance information: Risks related to cyber security. We have identified these actions as the principal mitigations for these risks.. Maintain and improve income streams, particularly with respect to slatulory funding., Establishment review, recruitment, retention and succession plannlng, including skills mix and loss of key staff. particularly those directly delivering clinical services.. Further improving volunteer recruitment. retention and engagement across the organisation., Improving systems, hardware and management reporting to meet the requirements of the organisation, and other stakeholders.. Engaging closely with the remodelled and evolving NHS and social care seclor. 19

St Andrew's Hospice Limited {A Company Limited by Guarantee} Annual Report and Financial Statements For the oar ended 31 March 2024 REPORT FROM THE TRUSTEES Underlying strategic risks are recorded on our strategic risk register, which identifies mitlgating measures and which is reviewed by the Board at each Board Meeting. There is a detailed Business Continuity and Resilience plan which addresses identified risks, providing action cards for continuing to run the Hospice in a range of situations. The Hospice Governance Framey￿rk identifies areas of risk and linked compliance across the organisation. It is the responsibility of the Board to ensure that those areas identified are monitored on a regular basis to give assurance that our Controls and mltigation measures are effective. Reserves The term 'feserves' is used to describe our income funds that are freely available to help the Hospice deliver its objectives. The 8oard now annually updates Its Reserves Policy, to assess the level of re5eNes available, and appropriate designation of reserves for specific purposes. This is based upon a risk assessment approach. Under this approach-. The Reserves Policy will assist in the strategic and associated operational planning, risk assessment and the budgetary process also forms part of the annual statutory accounts preparation and audit,. The amount held in reserves is monitored throughout the year as part of the regular monthly reporting cycle; Regular review of reseNes is included In the regular business of the Board, and Is also part of the annual work plan for the Board, as part of strategic and operational oversight. The Reserves Policy is revised annually to rellect any developments, changes in strategy, or adjustments lo the financial position of the Hospice, linked to the budget sellin9 process- Trigger points are agreed for reserve levels as part of regular KPI monitoring, ensuring that forecast deterioration beyond agreed parameters generates review and appropriate action by the Board. The annual review process will cover- The identification of risks concerning future income streams; The review of areas of expenditure that may be subject to material ehanges., General cash flow considerations and timings of income and expenditure and the consideration of future commitrnenlslplanslprojeGtsldesignations', Awareness of the nature of Ihe funds held by the charity (restricted, unrestricted, designated, functional assets etc.). An appralsal of how key organisatlonal risks, 8s identified on the strategic risk register, mi9hl impact upon the financial position., The Calculation of the cosl of ¢losure', The determination of a target level or range of free reserves to be held, based on the analysis and risk assessment., Outlining the reserves policy within the annual report {CC19 4.1) the duty to publish wlll be met through the inclusion of a suitable statement in the annual report. with the policy also being made available to funders and other stakeholders upon request. 20

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Flnancial Statements For the year ended 31 March 2024 REPORT FROM THE TRUSTEES Reserv6s Assessment Outcome: For the 2024125 financial year the detemiined reserves breakdown agre8 by the Trustees was: £3.297m. Thls equates to 6 months expendlture coverage, and is constituted by designated funds for financial risk and Closu￿ costs set out below. Deslgnated Funds: £1.909m for Financlal Risk: coverage of worst-case scenario In-year cash oufflows £1.388m for Closure Costs: coverage estlmat8d for an orderly closure of the Charity £1.000m for the development of St Andrew's Slrateglc Prlorltl88 Romainlng Free Reserves: £0.135m Board Revlew wlll be trlggered where cash outtlow In-year l• forecast to exceed: £0.800m As the review of reserves took place prior lo the construction of the final accounls, there are some differences between this breakdown and that finalised in Note 15 to the Accounts.. Original Reserves (as above): Development Resenie.. Free Reserves.. Total.. £1.000m £0.135m £1.135m Adjusted Reseries (Note 15).. Development Reserwe.. Free Reserves.. Total.. £0.750m £0.474m £1.223m As the Revaluation Reserve is backed by the valuation of the Charlty's investment portfollo, it should be considered sufficiently realisable to be used for development if required, the change in structure of reseThes for the purposes of the Accounts should not be considered a barrier to implementation of the Trustees original agreed usage of reserves. Therefore, it is shown above merged with the Free Reserve. Investmenl Pollcy The charity's Artrcles ot Association gives the Directors power to invest monies of the charity in or on such investments, securities or property as may be thought fit, subject nevertheless to such conditions (If any) and such consents {il any) as may from time to lime be imposed or required by law. The current investments (including cash deposits and listed investments held under management) are with.. The Co-operative Bank PIC Flagstone Funds under management by Evelyn Funds held in operational bank accounts totalled £191,517 as al 31 $1 March 2024 (£1,001,873 as at 3111 March 2023). Funds held in Flagstone accounts at the 315t March 2024 were £1,327.953, (£1,560,102 as at 31 st March 2023). The in-year reduction included £300,000 withdrawn to support operational cashflow, and £67,851 of net interest earned. Again, rising interest rates helped a significant improvement on 2022123. 21

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 REPORT FROM THE TRUSTEES At 3111 March 2024, Funds under management by Evelyn totalled £3,256,478 (£2,575,938 as at 31 ¥1 March 2023). The growth in value Comprised of £400,000 additional funds transferred into the portfolio by the Hospice. and £280,540 of net growth in investment value (annual gro￿ of 9.40A). This figure reflects the totsl value of the portfolio at the start and end of the year, and includes not only the revaluation 9ain of £243.166, bul also the nel value of cash proceeds of investments utilised to increase holdings within the portfolio of £37,374. This is a significanl improvement on performance in 2022123. The Board of Trustees takes a balanced risk attitude towards investment. Additional investment into the Evelyn portfolio of £400,000 delivered a significant additional relum over and above cash interest rates available. Management of cash balances via Flagstone accounts, which combine instant access, term and notice accounts delivering interest. has also been successful in delivering income, assisting in the tighter management of operational bank accounts. and delivering increased FSCS protection in the event of default or failure. With monthly reporting to the Board, Trustees have oversight ofthe management of reserve balances. The Board have also agreed that at least every 3 years a full review of cost effectiveness of banking and investment arrangements is undertaken, to ensure best value. Space Deliberately Left Blank 22

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 REPORT FROM THE TRUSTEES Structure, Governance & Management Structure and D•cision-Making Proce88 The Board of Trustees is the governing body of St Andrews Hospice, which Currently comprises eight members and meets ￿e1ve times a year. These meetings currently lake place mostly face to face. Trustees are elected for a three year period and may be re-elecled for a further tem). The Chief Executive attends Board meetings, accompanied by senior rnanagers. Other staff attend as required. Aulhority for management of the Hospice is delegated to the Chief Executive and Senior Managemenl Team (who are not Trustees of St Andrews Hospice Limited). Trustees, Induction and Training New Trustees are appointed after inleNiew with the Chair, Trustees and the Chief Executive. An Enhanced Disclosure and Barring Check is also Conducted, and references are taken up. Trustees also declare they are fit and willing lo undertake Ihe responsibilities and duties of a charity trustee and Complete the HMRC Frt and Proper Persons. Test. They are given a Trustee Induction Pack which includes documents relating lo the operational framework of the Hospice. Memorandum and Articles and financial reports, in addition to pertinenl documents from the Charity Commission. They are appointed by a fellow Trustee who acl$ as a mentor. Additionally. new Trustees are invited to attend a meeting with the Senior Management Team and attend the various committees. Vvhen any training requirements are identified, Truslees attend training courses and conferences. These include Induction Oays for Trustees al Help the Hospices. training on how to conduct inspections, along V•ilh other courses as applicable. Internal Flnancial Controls We, the Trustees, confirm that internal control procedures are in place in order to provide assurance against material misstatement or loss. They include.. Comprehensive system of annual budgets, approved by the Trustees, and monthly financial reporting of actual results against budget. Financial policies and procedures which are kept under constant review. External audit Subsldlary The charity's vtholly owned trading subsidiary, St Andrew's Hospice (Trading) Limited. carries out trading activities on behalf of the charity, and makes gift aid .payments of its total profits to the charity over the course of the year. Trnstees, Responsibilili88 in Relation to tho Flnanclal Statements The trustees (who are also directors of St Andrews Hospice Limited for the purposes of company law} are responsible for preparing the Trustees, Annual Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (Unrted Kingdom Generally Accepled Accounting Practice). Company law requires the trustees lo prepare financial slatemersts for each financial year. Under company law Ihe trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charrtable company and of the incoming resources and application of resources, including the income and expenditure, of the tharitable company for that period. 23

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For tho ear endod 31 March 2024 REPORT FROM THE TRUSTEES In preparing these financial statements, the trustees are required to.. select suitable accounting policies and then apply them consistenlly. obseNe the methods and principles in the Charities SORP 2019 (FRS 102). make judgements and eslimates that are reasonable and prudent. state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements, prepare the financial slalements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in operation. The twstees are responsible for keeping adequate accounting fecords that disclose with reasonable accuracy at any time the financial position of the charitable Company and enable them to ensure that the financial statements Comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevenb'on and detection of fraud and other irregularities. Statemont as to Disclosurn to Our Audltors In so far as the trustees are aware: there is no relevant audit infomiation of which the Charitsble company's auditor is unaware. and the trustees have taken all steps that they ought lo have taken to make themselves aware of any relevant audit inlormalion and lo establish that the auditor is aware of that information. Auditors BHP LLP were appointed during the year ending March 2021 and in accordance with section 487(2) ofthe Companies Act 2006 are deemed lo be re-appointed annually. In approvlng ihe Trustees, Annual Report. we also approve the Strategic Report Included therein, in our capacity as company directors. The Trustees, Report was approved by the Board of Trustees on 51h September 2024 and signed on its behalf by.. Qa£1￿ * LCIA... Chair, St Andrew's Hospice 24

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF ST ANDREW'S HOSPICE LIMITED Opinion We have audited the financial 5talements ofSI Andrew's Hospice Llmrted (the'parenl charitable company'l and its subsidiary (the 'group') for the year ended 31 March 2024 which comprise Statement of Financial Activities, Balance Sheet and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards. including Financial Reporting Standard 102 The Financial Reporting Slandard applKable in the UK and Republic ol Ireland (United Kingdom Generally Accepied Accounting Praclicel. In our oplnion the financial statements.. give a true and fair view of the state of the group's and parent charitable company's affairs as at 31 March 2024, and of the group's incoming resources and application of resources, including its income and expenditure, for the year then ended.. have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice, and have been prepared in accordance with the requirements of the Companies Act 2006. Basis for opinion We conducted our audll In accordance with International Standards on Audlting (UK) {ISAs (UK)) and applicable law. Our responsibilitles under those standards are further described in the auditor responsibilities for the audit of the financial statements section of our report. We are independent ol Ihe group and parent charitable Company in accordance with the ethical requirements that are relevant lo our audit of the financial stalements in the UK, including the FRC'S Ethical Standard, and we have fulfilled Our other ethical responsibilities in accordance with these ￿quireMents, We believe Ihat the audlt evidence we haiie obtained is sufficient and appropriale lo provide a basls for our opinlon. Concluslons relatlng to going concem In auditing the financial stalement5, we have concluded thal the trustees. use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group and parent charitsble company's abilty to continue as a going concern for a period of at least twelve months from when the financial stalements are authorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going concem are described in the relevant sections of this report. Other information The other information comprises the information included in the truslees, annual report, other than Ihe financial statements and our auditor's report thereon. The trustees are responsible for the other information contained within the trustees, annual report. Our opinion on the financial statements does not cover the other information and. except to the exlenl otherwise explicitly stated in our report, we do not express any fomi of assurance conclusion thereon. Our responsibility IS to read the other information and, in doing so, consider whether the other information is matenally inconsistent with the financial statements, or our knowledge obtained in the course of the audit or otheDNise appears to be materially misstated. If we identify such malerial inconsistencies or apparent material mi551atemenls, we are required to determine vthether this gives rise to a material misslalement in the financial statements themselves. If, based on the vrfork we have performed. we conclude that there is a material misstatement of this other information. we are required to report that fact. We have nothing to report in this regard. 25 ID..

St Andrew's Hospice Limited IA Company Limitod by Guarantee Annual Report and Financial Statements For the year ondod 31 March 2024 INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF ST ANDREW'S HOSPICE LIMITED Opinions on other matters prescribed by the Companies A¢1 2006 In our opinion, based on the work undertaken in the Course of the audit.. the information given in the truslees, report (incorporating the strategic report and the directors, report) for the financial year for which the financial statements are prepared is consistent with the financial statements., and the strategic report and the directors, report have been prepared in a¢cordan¢e with applicable legal requirements. Matters on which we are required to report by exception In the light of the knowledge and understanding of the group and parent charitable company and ils environment obtained in the course of the audil, we have nol identified material misstatements in the strategic report and Ihe directors, report. We have nothing to report in respect of the following matters in relation to which Ihe Companies Act 2006 requires us to report lo you if, in our opinion.. adequate and sufficient accounting records have not been kept by the parent charitable company, or returns adequate for our audit have not been received from branches nol visited by us. or the parent charitable company's financial statements are not in agreement with the accounting records and retums., or certain disclosures of directors. remuneration specified by law are not made., or we have not received all the infomiation and explanations we require for our audit., or Ihe trustees were not entitled to prepare the financial statements in accordance with the small companies, regime and take advantage of the small companies, exemptions in preparing the directors, report and from the requirement lo prepare a strategic report. Rosponsibilities of the trustees As explained more fully in the trustees, responsibilities statement set out on page 18-19. the trustees (who are also the directors of the parent charitable company for the purposes of company lawl are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary lo enable the preparation of financial Statements that are free from material misstatement, whether due to fraud or error. In preparin9 the financial stalements, the trustee$ are responsible for a88essing the group and parent charitable company's ability to continue as a going concern, disclosing, as applicable, matters related lo going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the group or parent Charitable company or lo cease operations, or have no realistic alternative but to do so. Our responsibilities for the audit of the financial statements We have been appointed auditor under the Companies A¢1 2006 and report In accordance with this Act. Our objectives are to obtain reasonable assurance about whether the financial statemenls as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAS (UK) will always delect a materlal misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis ofthese financial statements. Irregularilies, including fraud, a￿ instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities. outlined above. to detect material misstatements in respect of irregularitie5, including fraud. The Specific procedures for this engagement and the extent to which our procedures are Capable of detecting irregularities, including fraud is detailed below.. 26

St Andrew's Hospice Limited IA Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF ST ANDREW'S HOSPICE LIMITED the engagement partner ensured that the engagement team collectively had the appropriate competence, ¢apabilities and skills to identify or ￿cognise non-compliance with applicable laws and regulations.. we identified the laws and regulations applicable to the group and parent charitable company through discussions with management and trustees. and from our knowledge and experience of this organisalion: we focused on specific laws and regulations which we considered may have a direct material effect on the financial slatements or the operations of the group and parent charitable company, including the Charities Act 2011, the Companies Act 2006. data protection. health and safety legislation, CQC regulations and employment law., ￿￿ assessed the exlenl of compliance with the laws and regulations identified above through making enquiries of management and trustees., entified laws and regulations were communicated within the audit team regularly and the team remained alert to instances of non-compliance throughout the audit of the group and parent charitable company. We assessed the suscepiibility of the group and parent charitable company's financial statements to material misstatement, Including obtaining an urKlerstanding of how fraud might (Kcur, by, making enquiries ofmanagement and trustees asto where they considered therewas susceptibility to fraud. their knowledge of actual. suspected and alleged fraud,. and considering the intemal controls in pla￿ to mits'gate risks of fraud and nonrycompliance ￿ laws and regulats'ons. To address the rlsks of fraud through management blas and oveffKle controls, wft.. performed analytical procedures to identify any unusual or unexpected variances., tested journal entries to identrfy unusual transactions., assessed whether judgments and assumptions made in determining the accounting estimates set out in note 1 were indicative of potential bias,. and investigated the rationale behind significant or unusual transactions. In response to the nsk of irregulanties and non<ompllance with laws and regulations, we designed procedures which included, but We￿ not limited to.. agreeing financial statement disclosures to underlying supporting documentation; reading the minutes of meetings of those charged with governance: enquiring of management as lo actual and potential litigation and claims. Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularllles, including those leading io a material misslatemenl in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transaGlions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud ralher than error, as fraud involves intentional concealment, forgery. collusion, omission or misrepresenlation. A further description of our responsibilities is available on the FRC'S website at-. htt S.1￿.1r¢.Or .uklauditorslaudit-assurancelauditor-s-res onsibilities-for-the-audit-of-the- fildescri tion-of-the-auditor¢/¢E20A80Q/o99s-res onsibilities-for. This description fomis part of our auditor's report. 27

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financlal Statements For the ear ended 31 March 2024 INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF ST ANDREW'S HOSPICE LIMITED Use of our report This report is made solely lo the Charity's members, as a body. in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audil work has been undertaken so thal we might state to the Charity's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law. we do not accept or assume responsibility to anyone other than the Charity's members as a body, for our audit work, for this report, or for the opinions we have formed. e)HP LIP Slgn¢t ID.. IPFNE Laura Masheder (Sonior Statutory Audltor) For and on behalf of BHP LLP Chart6red Accountants Statutory Auditor Rievaulx House 1 St Mary's Court Blossom Street York North Yorkshire Y024 1AH Date: 0711012024 GMT 28

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Ststemonts For the year ended 31 March 2024 Consolidated Slatement of Flnancial Actlvltles for the Year Ended 31 March 2024 2024 2024 Unr8strtcl•d R•stri¢t•d Fynd$ Fund• 2024 Tot81 F¥nd• 2023 2023 urtr•strI￿t￿ R¢$tri￿•￿ FundB Funds R•slat•d R¢8t•tod 2023 Totsl Not In¢on Dcffi"on5, G'lls and (lft A#1 398.818 330.865 138,321 181.957 159,797 S37.139 S12.822 179.797 462,735 447.747 51.5 222,383 2.500 442,126 685,118 450.247 493,626 In¢on¥ Irom ¢h•ih•bl• •dl¥MI•• Dap•rtm¢nl ol Hèallh- Cliklwn's LWI 8 Fwdiry elCgr8 SE COMD furlin9 353,188 111,310 353.186 771.311 38,350 298,177 110,191 64,092 296,177 736,325 64.092 7,089 660.¢Q1 818,lJ4 Oth•r ¢r•dlng 8¢¢￿011•• I￿1)me Ifom Rd•il Rql•l Donqtlon8 qnd FU￿1&11ng Evenl8 8rO Ln 4,258,592 1,O34,gSg 5.291,551 4,032,02S 1,283,823 5.295,848 Exp•ndltur• Exwndlture ¢>n Ch•rltbl• dl¥Stlo SeNc89 Cmdren's Ser￿Ces LY￿p￿dama S•r¥i¢•i ond Famll S Sert•• Toi•l EJp•ndltur• on Ch•rltsble ￿tI¥ll1•# 1,802.385 555.118 120.030 516 240 185 838 2.gPJ.773 1,058.099 g0,e82 781,79 1.893,047 1.336.917 120.030 1,599.492 80.978 83.278 84,483 1,169.500 1,883,975 1.250,476 83.278 4.031.872 2.046.247 1,253,983 Y.300,230 exp•ndltur• ofi Ralslnofvnd• In¥simenl Van•aemenl Fo•1 24,468 1.821,072 398 020 8,273 432 17.590 1.489,183 615 271 4.168 291 17, 1.489.183 1,821.072 390 020 5 2J7 3J3 1038.099 FU￿arasin To￿1 Ex ndltut• 1253,983 5,422,274 IT•x•tlon1￿bX Rofund on Tr•dln9 Profflt 5.057 5,057 Nrtln¢offlè befry¢ h•tg•lnllossl on Inv•$tsrnnts Lv55 on h￿stMentS N•t IncoTh IIExpendlturnl 8•for• TronBfors 1975.wl 243.166 1732.5181 13,1401 1978.8241 243,166 1735,8581 1136.Ml 5.985 1130,2811 9.640 1126.8281 5,985 1120.8411 10 13.1401 9.e40 T￿$101$ B•hYe•n Fund Net Movenwnl In Funds for th• Y•ar 18 52.642 1679,6761 52.84 15S,9821 J07,818 1437,8991 307810 317.258 1735,6501 1120.6411 FuTrJ5 Broughl Fo￿ard at 1st Wl 2023 Fynd$ C•rrigd F0Tr4ard 1131st March 2024 15 15 10,113.495 9,431819 394,641 10.506.136 9,TT2,478 10.551,394 10,113,495 77.383 10.628.777 394.641 10.508.IJ6 Th• Cmsdidqiod Statem￿t of FInanc5￿ Acliwbes comFliea wllh lh• wmrernqnts'forsn I￿Ome expndNur••cU￿￿t urterth• Comp•rio kl •r￿ ir¢lud•a an 9•iM •thI re¢oonkn•d In lh• y•Ar. Alinccffle 8nd eXpenttitfftd￿¥ frrjn c¢]nltnulw 29

St Andrew's Hospice Limited (A Company Limited by Guarantee> Annual Report and Financial Statements For the year ended 31 March 2024 Consolidated and Charty Balance Sheets for the Year Ended 31 March 2024 Group 2024 Charity 2024 Group 2023 Charity 2023 Note Flxed A88•ts Tgngibk Assets Intsngibte Assets I￿￿ments 4,913.376 4.913,376 5.253,135 5,235.188 10 3.256,478 8,169,854 3 261478 8,174,854 2,575,938 7,829,073 2.580,938 7.816, 126 Curr•nt Assèts Oebtors Current Asset In￿St￿entS Cash on De osil at Bark and in Hand 11 12 12 442.718 918,783 468,568 918.783 454,232 866,618 1 740 949 3,061,799 827,420 866,618 1324,819 3.018,857 2,013.796 1,953.959 Cr•diior8: Amounts Fallln Du• Wllhln Onfr Yèar 13 411 173 Net Current A880ts 1602 624 1697 624 2 679,063 2 692 010 Totsl Net Assets 9 772 478 772 478 10 508,136 10.508.136 Ch•rtty Fund• Pestricled Funds De￿g￿atfjd FuTrJs General Funds Inlestrnttnl Aevaluab'on Reserv8 Total Funds 338,659 8.960,376 1s8.ns 338,669 8,960,376 158.77S 314 668 772 478 394,641 1,700,000 8,341,993 71,502 10,508,136 394,641 1,7CQ,OOD 8,341,993 15 478 10,508 136 AS prmltted by 8408 Conw•nl81 Act 20C6, Ihe Charltable C¢JTh)8ny has not presented its own prolil and b88 accounls and rekted noles. Th• charitsbl8 cowpany's bs$ foi the ygar £735.65812023'. k)ss of £235,878) knr the lull transfer of the annual profit bakin￿ from the trading coThpany . Ihe notes on pages 32 to 48 form of these financial slatennts. These fln8nclal stateft￿ts ￿1* •ppro4•d by tha Board of Trugtee$ on Slh S•pt•ntsr 2024 and vAr• •uthori8ed foi issue and signed on its behaff by.. SId￿Th Vmdlcu halr of the Trustees Trusteg 30

St Andrews Hospice Limited (A Company Limlted by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 Consolldated Cash Flow Statement for the Year Ended 31 March 2024 1014 2023 Nei C89h inftowlloufflowl Irorn Operthin9 Acinfilièg Tax Paid efunded Met C4sh Provided by Oper41ing Adivitles 1660,5731 5057 {655.516) 520238 $20238 Co¥h Aow5 Irom InVe￿Ing Activi￿ Int•r8sI RoceNeiJ F>urchaso ol TAngiUé Fixed As$¢t9 Purch¥s? ol IrNestrnen¢ - E￿lYfi QC99ds on Disrffjsal of Investment$ 128.287 171.886 11.502.2821 1.002282 45,295 1231.3441 {426,TT81 423.751 io io N•t Cash Used in In¥•#ilng Acliviii•• 144J.599) 1189.0761 Chang• in C46h oftd Ca$h Equi￿1•￿t6 in Y$ar C85h and Cash E urnlent5 * the Be olthg Ye C8sh and Ca8h E ivolènts 01 the End ol Ihe Year 11,099.1161 Z.682,088 1.5B2.973 331.162 2,350 926 2.682.088 12 R•conclllation of N•t IncornellExp•nditur•l ￿ M•t Cash Flow froin Op•rnilng Adl¥iti•s: 1024 2023 Net Incomel(Expgnditurnl for the Year IGainyLog9 on Irr¢Q￿ment9 1735,65al P43,1£61 1120.6411 {5.985 T•xaiion Paidl(Relundodl on T18din9 Profft O•pMci81ion Chargo A•iot Di$pDg81 Ch4rg1 Arnrtiaation Charge Inlere31 and Inv851mert Income RecerMd Logs on Dis￿981 of Fixed Assetg QnefÈasèVOecrea5e in Oebtois Incre4sel ocre8$9 In CreditOl8 Ntt C&8h Outflow nnow from O 15,05n 38J,158 18,486 382.324 11ll2Bn 145.29SI 11.514 210.529 eiaiin Acti￿110¥ 660 573 $20 238 Space Deliberately Left Blank I￿rne￿I￿, ¢E

St Andrew's Hospice Limited (A Company Limited by Guaranteel Annual Report and Financial Statements For the year ended 31 March 2024 NOTES TO THE FINANCIAL STATEMENTS Accounting policies The principal accounting policies adopted, judgements and key sources of estimation uncertainty in the preparation of the financial statements are as follows.. Company Information St Andrews Hospice Limited is a company limited by guarantee, the liability of the Directors is limited to one pound. and a charity registered in England and Wales. The registered office is St Andrews Hospice, Peaks Lane, Grimsby, DN32 9RP. Accounting Convention The financial statements have been prepared in accordance with Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republi¢ of Ireland issued in October 2019, the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102), the Charities Act 2011, the Companies A¢l 2006 and UK Generally Accepted Accounting Practice. St Andrews Hospice Limited constitutes a public benefit entity as defined by FRS 102. A$sels and liabilities are initially recognised at historical cost or transaction value unless otherwise staled in the relevant accounting policy. The financial statements are prepared on a going concern basis under the historical cost convention, modified to include certain Items at fair value. The financial statements are presented in sterling which is the fvnctional currency of the charity and rounded lo the nearest £. The Consolidaled Statement of Financial Activities (SOFA) and Consolidated Balance Sheet consolidate Ihe financial statements of the Company and rt5 Trading Company subsidiary undertaking. The results of the subsidiary are consolidated on a line-by-line basis. The Trading Company has taken advantage of the exemption allowed under sectlon 408 of the Companies Act 2006 and has not presented its own Statement of financial activities in these financial statements. The signifKant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all years presented unless otherwise stated. Going Con¢ern The Charttable Company meets its daily working capital requirements through its cash balances and current asset investments of £1.57m, and also holds an investment porffolio valued at £3.26m at 31 st March 2024. Given the charitable company's level of unrestricted reserves available at year end, robust fundraising record, and forward planning and projections undertaken by the management team, the Direclors consider that the charitable company has adequate resources to continue in operational existence for the foreseeable future. The financial statements have therefore been prepared on a going concern basi$. Fund Accounting Unrestricted funds are available for use at the discretion of the Directors in furtherance of the objectives of the charity. They may also be designated for particular current or future purposes. 32

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Ststements For the ear ended 31 March 2024 NOTES TO THE FINANCIAL STATEMENTS Icontinuod) Accounting Polices (continu8d) Restricted funds can only be used for particular restricted purposes wrthin the objectives of the charity. These arise when funds are subject lo specific restrictive conditions Imposed by fundersldonors or by the purpose of Ihe grant. The purpose and use of the restricted funds are set out in note 15. Income All income is recognised once the Charitable Company has entitlement to the income, it is probable that the income will be received and the amounl of income receivable can be measured ￿lIablY. Grants are Included in the consolidated statement of financial activities on a receivable basls. The balance of income received for specific purposes bul not expended during the period is shown in the relevant funds on the balance sheet. Where income is received in advance of entitlement of receipt, its recognition is deferred and included in creditors as deferred income. Where entitlement occurs before income is received, the income is accrued. Income lax recoverable in relation lo donations received under Gift Aid or deeds of covenant is recognised at the tsme of the donation. Other income is recognised in the period in which it is receivable and to the extent the goods have been provided or on completion of the service. Loga¢les Pecuniary and residuary legacies are recogn13ed when there is sufficient evidence of entitlement to the legacy, receipt is probable and il can be measured with sufficient reliability. Glfts in Kind and Volunteers. Contributions Sl Andrew's benefits greatly from a variety of gifts in kind and voluntary contributions. Gifts donated for resale are included as income when they are sold Fixed assets donaled to the charily are included as donation income at market value al the lime of receipt. Consumables and small items donated for fundraising activities are not recognised in the financial statements. No amounts are included In the financial statements for services donated by volunteers. Operating Leases Rentals applicable to operating leases are charged to the Statement ol Financlal Activities on a straight-llne basis over the term of the lease. Pensions The charitable Company operales a defined contribution scheme for the employee5 Of both the Charitable Company and ils Trading Company subsidiary. Contributions are charged as an expense to the Statement of Financial Activities in the period in which they fall due. staff Costs The cost5 of short-term employee benefits are recognised as a liability and an expense. The costs of any payments due to bank staff, for unsocial hours enhancements. for on call payments, for unused holiday entitlement or for hours worked in excess of Contract are recognised in the period in which they become payable to the employee under relevant employment contracts. Termination benefits are recognised as an expense at the point that the company is demonstrably committed to terminale the employment of an employee, or to provide temiination benefrts. 33

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year 8nded 31 March 2024 NOTES TO THE FINANCIAL STATEMENTS (Continued) Accounting Polices (contlnued) Expenditure and Irrecoverable VAT Expenditure is included in the Statement of Financial Aclivrties on an accruals basis inclusive of any VAT thal cannot be recovered. Expenditure 1$ allocated directly to a particular activity where costs relate directly to that activity. Where costs cannot be directly attributed lo particular headings they have been allocated to activities on a basis consistent with use of the resources. Cost of Generating Funds These include the salaries, direct expenditure and overhead costs of the fundraising team as well as lottery and event costs, investment management costs and the cost of our retail operations. Charltable Actlvlty Costs These include the salaries, direct expenditure and overhead costs of the care and support team. Inve8lment8 Investments (other than investments in subsidiaries) are stated at market value as at the balance sheet date. The investment portfolio managed by Evelyn, previously Tilney (see note 10> is held to generate returns and gains lor the group and accordingly is designated as fair value through profit and loss ("FvfpL"). Under this designation the portfolio is revalued at each period end to its fair value, as detemiined by reference to quoted market prices with any gains or losses going through the Statement of Financial Activities. Investments in subsidiaries are stated at C05t. The Directors review the carrying value annually for indications of impairment. Depreclation and Tanglble Assets Depreciation policies have been sel according lo management's experience of the useful lives and residual values of the assets in each category, something which is reviewed annually. The Charitable Company and Trading Company incur expenditure on creating tangible fixed assets for use, with costs being incurred over a number of months. Costs are capilalised where expenditure results in either: The acquisition of an a55et with a purchase value exceeding the Fixed A55et Threshold (currently £5,000)., A development project with a combined cost exceeding the threshold increasing the value of any existing asset by at least that value., A project with a combined cost exceeding the threshold resulting in the creation of a defined grouped asset of at least that value. Flxed Asset Threshold As of 151 December 2023, fixed assets are recognised where expenditure on a single asset, related group of assets or capitalisable project eX￿edS £5,000. This replaced the previous threshold of £1,000. 34

St Andrew's Hospice Limited {A Company Llmited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 NOTES TO THE FINANCIAL STATEMENTS Icontinued) Accounting Pollces Icontlnued) Fixed Assets and Depreclatlon Fixed assets are stated at cost. Depreciation is provided to write off the cost less the estimated residual value of tangible fixed assets by equal instslments over their estimated useful economic lives as follows.. Freehold property 2-4ts/ts Straight line Leasehold propety 33 % straight line Fixtures, fittings and equipment 200A-330kn straight Ilne Motor vehicles 25% straight line Assets under the course of constwction are not depreciated until brought into use. Freehold land is not depreciated. Intanglble Flxed Assets Othor Than Goodwlll Intangible assets are recognised al cost and are subsequently measured at cost less accumulated amortisation and accumulated impairment losses. Amortisation is recognlsed so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases- Software Shorter of the lrfe of the license or 3 years. Impaimient Policy Assets nol rneasured at fair value are reviewed for any indication that the asset may be impaired at each balance sheet date. If such indication exists, the recoverable amount of the asset or the asset's cash generating utility is estimated and compared lo the carrying amount Where the carrying amount exceeds the estimate, an impairment loss is recognised in profit or loss, unless the asset is carried at a revalued amount where the impaimient loss is a revaluation decrease. Stocks Donated items of stock for resale are not included in the financial slalemenls until they are sold as the Oire¢lors consider it impra¢lical to assess the amount of donated stock held as there is no system in place to record these items or value them until they are sold The value ol these goods to the charity is instead recognised when they are sold in the shops. Supplies purchased for clinical and other activities are treated as an expense when purchased, with no stock balance or adjustments applied to the Financial Statements. Purchased goods for resale are treated as an expense vthen purchased, with no stock balance or adjustments applied to the Financial Statements. Tax St Andrev/s Hospice Limited is a registered Charity and as such is a charity viithin the meaning of schedule 6 of the Finance Act 2010. Accordingly, the Hospice is potentially entitled to tax exemption under part 11 of the Corporation Tax Act 2010 or section 256 of the Taxation of Chargeable Gains Act 1992 in respect of income and gains arising to the extenl that such income or gains are applied exclusively to charitable purposes. 35

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 NOTES TO THE FINANCIAL STATEMENTS (Continued) Accounting Polices (¢ontlnued) The Trading Company subsidiary is liable to Gorporation tax on any chargeable profits. Current tax is provided at amounts expected to be paid (or recovered) using the tax rates and laws that have been enacted or substantially enacted at the balance sheet date. Flnanclal Instruments The group has elected to apply the provisions of Section 11 'Basic Financial Instruments. and Section 12 '0ther Financial Instruments Issues, of FRS 102 to all of its financial instruments. Cash at Bank and In Hand Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity held for working capital. Debtorn Trade and other debtors are recognised at the setllemenl amount due after any trade discount offered. Prepayments are valued at the amounl prepaid. Financial assets, other than those held at fair value through profrt and loss. are assessed for indicators of impairment at each reporting end dale. Financial assets are impaired where there is obje¢live evldence that, as a result of one or more events Ihat occurred after the initial recognition of the financial asset, the estimated future cash flows have been affected. The impairment loss is recognised in the income and expenditure account. Creditors, Loans and Provision8 Creditors. loans and provisions are recognised where the group has a present obligation resulting from a past evenl that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors, loans and provisions are normally recognised at their settlement amount after allowing for any trade discounts due. Financial liabilities are recognised when, and only when. the group's obligations are discharged, cancelled or they expire. Amounts recognised as provisions a￿ best estimates of the consideration required to settle the present obligation at the reporting end date, taking into account the rlsks and uncertainties surrounding the obligation. The estimates and assumptions whlch have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities are outlined below. Servl¢e Costing and Allocatlon of Support Costs From the middle of 2023-24, expenditure costs were reallocated to the revised corporate structure, which was based on direct service departments and support departments. In addition, a clear recharging arrangement was agreed for support functions within the Charitable Company which also provided services to the Trading Company. Previously some costs had been directly apportioned to Service departments and the Trading Company, a mechanism that was complex. confusing and lacked transparency. As a result, the allocation of support costs and other overheads to direct service departments (clinical and other services delivering care and support to patients), retail activities and fundraising activities, has been reviewed and reworked. Each support function is now allocated based upon a reasonable apportionment basis, dependent upon the nature of the function. This revised model has been used to produce the cost breakdowns by service shown in Note 6. 36

st Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 NOTES TO THE FINANCIAL STATEMENTS {Contlnued) Accounting Polic•s {continued} Critical Accountlng Estlrnates and Judgements In the application of the group's accounting policies. the Directors a￿ required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevanl. Actual results may differ from these estimates. The eslimates and underlying a55umptions are reviewed on an ongoin9 basis. Revislons lo accounting estimates are recognised in the period in which the estimate is revised. if the revision affects only that period, or in the period of the revision and future periods If the revision affects both current and future periods. Space Deliberately Left Blank 37

St Andrew's Hospice Limited (A Company Limited by Guaranteel Annual Report and Financial Statements For the year ended 31 March 2024 Notes to the Financial Statem8nt$ for the Year Ended 31 March 2024 2 Net Income 2024 2023 Ngt l¢xp•nditur•)lincoTh* is Stated after charging: Oepre¢iab'on of Tangible Fi￿d Assets Arnrb'sation of Intangib￿ Fi>rd Ass•ts Loss on DIsp05al of Fi>Ed Assets Auditorfs Remuneration - Audit of Chality and Subsidiary Company Accounls Auditorfs Remuneiation - Audit S8Nce$ 383.158 382,324 28.486 18,690 1,410 17,805 1.340 3 Income from Investments Unrestrtct•d Unrestricted 2024 2023 In￿tr￿n1 Dimdends ard Inleresl Interest from BuiSJin Socieb'es and 8anks 58,359 33,615 11,680 45,295 128 287 4 Fundraising Events and Lottery Total 2024 Total 2023 Unre8tr•cted Re8trict•d Lknrestrictsd Restricted E￿nts Lotte 18,165 279,355 297,520 10.165 19,357 3C6,153 325,510 301 104.578 104.879 19,658 410,731 430,389 387.908 5 Income from Retall Op•ratlon8 Tot•1 2024 Totsl 2023 Unr•8tricled Restrlctgd Unrestricted Reslricled As Reslaled As Reslated Trading Company Chafl P£tail 1,871.065 1,871,065 1,664.942 58,128 1,723,070 1,664,942 1944 421 1,723,070 38 DoAonwl ID.,

St Andrew's Hospice Limited (A Company Limlted by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 Notes to th& Fln•n¢#l Ststements for the Year Endod J1 Mareh 2024 6 Total EAp•ndbtur• Y•ar ended 31 March 2024 vi $u¥•• CNldrnn• LynWh0￿¢￿ ind Il¢WI Fundriw kn¥Mbn•nt 8•Thk•• F•mlty Supw¢ Acii¥lti TO1￿ 20 Dlreclty Cmti Saff Cos .3$4 254,116 A717 iffio 67,f 928.424 .079 177112$ ,78ts 71.592 71.107 ILY R£saB Profes5w￿l F8è$ 71.5W2 47.339 14.174 3,S35 547.xfj 73.672 7,871 Support eostB 211￿5 40.543 57.403 1414 I￿71? 189. 159.410 17,2Z7 2,928 8.$21 7.449

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1e.f 37. 42.247 47.02S 1140 OTI144 1QO,•60 1•0,130 49J 10.1 21.60J 2Z.143 19.894 St• Costh orO Ctsi 177.47 2JS 1975 85.911 19.074 JIO.•39 411.011 Ty4 E 917 1021072 8 Totsl exp•ndllur• Y•ar •nd•d 31 M•r¢h 2023 Adutt S•Nk•b Chlknn'l Lynwho•d•m W•llno Att¥A￿mIlts Ftsndr# S•￿C A¢tl¥ftl•b Toi•1 202J r•cltylJlO¢ItM C••i• C4 1,QW.570 37.478 7.201 101,1$5 J.814 240.557 I1￿.810 72.550 18.1 Js.rJ31 17.eA8 81.9)) Tfardrva Gxi RES PrOf•￿L￿1 F••1 L¢JiÈry Pdz•s 1278 e1.X•J Pre￿1B£S iJ&530 X912 4.329 230.7J3 ioj. 24.4 -5,210 7.102 15. 1e.z 35.?SJ 38.2Sg 117.Na )1.657 101 52.)38 129.285 142.540 .718 BS.481 2.322 167 9,840 341 185. 41,34? 17,$9) V•t•s end Ti•¥ 160.$17 1iJ.eL6 2J,314 19.615 T¢J E 29)1 15271 Ch8nys durfw 2023 le5￿￿1n • r•￿￿￿r0 (4 ff•n•q•T•nt td¢hl¥ In￿chOr￿1￿•1￿￿tr• 202W23f•Mrg •x4tr•r￿￿ appled le1202￿4. Trills w•e6in doidiinM)t• l. 39

St Andrew's Hospice Limited IA Company Limlted by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 Notes to the Financial Statèments for tho Year Ended 31 March 2024 7 Staff Numbers and Costs The awage nuntsr of stsff empbyed by ￿ Charitab￿ groLW. based on payrol data, not inc1￿lIng ￿eanCies. was as follLV•%S'. Av•rag• Aver•g• Average FTE H•adcount Av•rago FTE Hoadcount 2024 2024 2023 No. N¢k 61 76 2023 Charitsbte Actiwties Fundraising and Shops Mana nnt Administration 55 70 19 23 147 17 112 21 141 Th8 aggregate payrol costs of Ihese persiJn8 vas as fctr8.' 2024 2023 Wages arml salarie$ Social security costs Cxher pemon cog18 3,495,043 254,857 230 582 3 980 482 2,976,019 247,871 128 820 3352,710 The nurrber of higher paid ern￿OYees is discloged bebw. 2024 No. 2023 £60,LI)O10 £89,999 £70,CQO to £79,999 £80 (W to £89 999 Empbyer contributiorvJ inlo a rrory piwchase schm for these indiiiduaL% ￿re £37,c￿12o2J.. £19.3421. The key rnanagerrenl personnel ol ￿ charity land group) comprise Ihe Difeclors and the sernor ffonag8rrEnl team vh'ch corrprises 6 indi￿dUs1$l2Q23.' 81. The lot81 re￿j￿rab.0n ol the key managerreni peisonnel enwoyed by ihe charity laThl gioupi re £5￿,748 Inclusi* Of employer s￿181 88curity ￿nSIOn contributions {2023.' £504,142). Pewon ¢￿￿'but10n$ of £27,284 ￿re oubt8nding at 31$1 Mar¢h12023.' £20.1681. 40

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 Notes to the Flnanclal Statements for the Year Ended 31 March 2024 8 Tangible Fixed Assets Group L￿￿hokI Prop•rty Fr•ohold Flxtuf•$ Cllntcal Oth•r Property Flttlngs EquIpm￿l Equlpm•rt h%)tor V•htcles Totsl At 1 A wil 2023 Disposals Addibons At 31 ￿rch 2024 57.891 7,756.401 688.422 149,4041 46,776 686,794 9,415 112,2281 25,110 102,297 35,688 129.0761 8,628,017 IW,7081 71,886 57.891 6,812 D•pr•¢latlon At 1 April 2023 'sp¢)sal$ Pr￿lded lor In IM Ye•r 31 l•r¢h 2024 52,786 2,?￿,619 316,284 141.5351 34,327 19881 23,628 S6,969 14.868 119,7011 3,374,883 162.2221 57.891 3 211,188 3,696 819 Plot book amount At 31 March 2024 45.328 4.913 376 Al 31 Wr¢h 2023 5,10S 4 799 782 55.088 5.253,135 Charity L•••ohold Frq•hokl Flxtures CIIDkal Oth•r Motor Prop•rty Prop•rty •nd Flttlng8 Equlpffl•nt EquIpn￿l V•hlel Toi•l Co¥Jt At 1 Awil 2023 CisposaLs Addib¢ns Ai 31 March 2024 7,736,401 681,277 142,2S91 89,413 112,2281 25.110 10 297 15,569 18,757) 8.542,662 163,2441 71.886 8 651304 68S 794 Depr•clatlon Al 1 April 2023 sposa Probided for In Ihe Y8 31 March 2024 2,956.819 309,671 134,9221 92.595 34.327 19861 23,628 56,969 6,858 17,8401 3.442 2.460 3.307.474 143,7481 374,202 3 637 928 2Y,S38 3,211.156 N•t book amount At 31 March 2024 4 645 245 J18 461 4.913 376 Al 31 March 2023 4 799.782 371,807 8,711 5,235.188 Foxing tr internal re%iew of the fi￿￿ awt registers and dewe¢iab"on po%¢l8s in Oecerter 2023. asset classfi¢ati￿s re ¢larifled to tett8r demonslrale the breakdown of S￿1& arml asset vJlu&s on the reoister. 41

St Andrew's Hospice Limited (A Company Limlted by Guaranteol Annual Report and Financial Statements For the year ended 31 March 2024 Notes to the Financial Stat8ments for the Year Ended 31 March 2024 9 Inlangible Fixed AsBet8 Group and Charity Software Total Co$t Alwil 2023 Disposals Addibons Al 31 March 2024 23.414 23,414 123.414} 123,4141 Aj￿rtISation Al April 2023 DisposaL8 Pro)fided for in the Year At 31 March Xi24 23,414 23.414 {23.414) 123.414) Not book an￿)Unt Al 31 M8rch 2024 Ai 31 March 2023 42

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 Notes to the Financial Statements for the Year Ended 31 March 2024 10 Investments Other investThnts Listed inve$tnRnts Group Total Valuats'on Al 14)ril 2023 p4ldil.ons Disposals Pevaluation GainllLoss) 2,501.417 1,502,282 11,002,282) 243.166 2,501,417 1,502,282 11.002.282) 243.166 Mafket Valu8 at 31 March 2024 Cash HelJ in In￿TrnI Porllolio (￿te 121 11,895 11,895 Total at 31 M•rch 2024 3 256 478 3.256.478 Inv•Jtnnt In •ubtyidlary conyanig¥ Other Inve8tm8nt• Ll¥tsd Inve8tnnts Charity Totsl Valuation At 1 April 2023 Idib'ons DisposaLs PoYalu8lion G3inllLoss) s,000 2,501,417 1,502.282 11,002,282) 243.166 2.506,417 1.502.282 11.002.282) 243.166 At 31 March 2024 s.000 3.244.583 Cash in In4estrnenl Porllolio (￿te 121 11.89S 11.895 Totsl at 31 M•reh 2024 3 256,478 3 261.478 The historical cost ol listed investrnts as 8131 V4rch 2024 vrns £2.922.16212023.' £2,429.9151. Principal Subsldlarle8 The conyany Ch￿s 100% of Ihe issued share ￿pi&l of St Andrwls ￿￿spIce ITradin91 Limited, incorp)rated in England Wa￿. Detsils reLgtsng to tr subsidiary, and fin8ncl81 r?sults for Ihe year are show) télow. Company Numter Fl£gistered office Principal activity 02775647 SL AndreW5 Fbspice. Peaks Lane, &imsby. DK32 9RP Sa of donated goD 3181 Mareh 2024 £1,874,960 1£1,710,6621 £164.298 318t fthr¢h 2023 £1,713,419 (£1,489.183} £224,236 Inccr Eynditure ProfitllLossl for the year Total Assets Tolal Liabilitie5 *1 Assets £212,675 {£207,6751 £S,OC() £545,569 (£540,569) £S,OCKJ 43

St Andrew's Hospice Limited (A Company Limited by Guarantee Annual Report and Financial Statements For the ear ended 31 March 2024 Noles to the Financial Stat8m8nls for the Year Ended 31 Marth 2024 11 Deblots Group D¥• wtlhln Oue wrth one year onl year 2024 2023 arty Du? w*hin Ontr yBar 20ZJ D￿• wlthln one year 2024 Trade Oebtor8 Pr8paymvnl& & AGcrygd Other Debtors VAT Recel¥4bie AnllbuntsDue from SubsKliary Undertakwios 45,468 357361 741 39248 57,018 333,107 17.854 19J11 271,977 424 24,018 250,125 31,733 12 Cash at Bank, In Hand ond on Oeposlt Group Charlty 2024 2023 2024 2023 Interest Bearing Bank al￿ Oepostts Cash in Hand SL¢btolal- Total Ca&h Current Invtsstmenls Cash HBld in thvoslrrnnt Portloll 649,987 08 1,740,102 847 1740 949 .618 S65J9S 13 $66 608 1 324 819 918,78J 866,618 96 1,324,155 918,783 96 97 13 Creditors.. Amounts Falling Due Within One Yèar Group Chorlty 2024 21P23 2024 20Z3 TradB Cfeditorx Tfjxalion and Soci&l S8curty Accrullh Bnd Oelerred Other Credttors Advanced Lottery Rece 18234Y 68OIT 140,952 $8017 40,043 39,404 63.6TI 112.542 37,300 63,6TI 87,426 37.300 39004 14 Commilments Total cornmttmEntS L¢nder n0￿Cancell&ble knses are as foknwg.. GroupandCh6rity land and Buildinqg 2024 Other nd and Buiklnas 20rJ Other 1024 20r3 WJlhiTr One YeBI hlofe Than One Year and Less Than 5 Years In MoroThan 5Yellrs 137,796 198336 193B4 30.775 148.279 320,961 7,039 11,891 469 240 18930 44

St Andrew's Hospice Limited (A Company Limited by Guarantee) Annual Report and Financial Statements For the year ended 31 March 2024 Notes to the Financial Statements lor the Year Endèd 31 March 2024 1S Statement of Funds Group • •t 01 Aprll 23 In¢MK• Expondnur• Chang•s In MJik•t Valu• Tr•n•f•r• •t 31 March 2024 Unre5trlcteil Funds: Cwal FuThJs 8.341.993 4,261.649 15.237.333) 17,207,534) 158,TT5 Fipd Assets Ls.9￿1•j Funds- FiMrtl81 Flsk E99￿?ted Fund¥. Cbxire De¥9￿9te￿ Funds. D￿￿nent Sulxotsl. Wgnalthl Fur¥15 4,913,376 1.909,000 1.388,000 950.000 7,260,378 4913,378 1.909,000 1,288,000 1700 000 1.700,000 4960,378 71,502 243,186 314,888 Total UnrMtrlctqd F￿0$ 1011349S 4 261 649 R•strkt•d Fund•: Chikyr￿'S Ser¥4c•s SeThlces ￿tr¢￿￿1 Lottery CLwTrrnmity Fu￿1 SoJth¥npton Hospi181s c￿rity Ltyxy- Mr Harriscfi IEnO of Lile Cw•,' PtrsonaNsèUon Proit ICBI PA￿1Cle￿ Fw1• 709.296 1709,J31 19411 182,9721 169,8111 1165,6381 11,6311 17,8101 713 152,543 rJ9,034 89,571 158.540 110,6831 185,638 102.585 57,212 l(Kl,954 2.351 142,1eoi Tot￿ R••lrlc•d Fundi Total Fund8 608 15 St•t•m8nt ol Funds . Prior Year Group Expondllur• Change4 In Mprkel Valuo 7r•rtihrn AJ •t 31 March 2023 2022 J R•Btat•d 14 Resiatod Unrestrlcted Fund• Cnwal Fund6 D89'gnalttl Fun&• 10.50s,￿3 4,032,025 14,188,291) 12.027,6441 1,700.000 20,028 .341,993 1,7CQ,CKK) 71,502 45.491 5.985 Totsi th)reskn'¢ted Fu 10.551,394 4 168.291 307 618 10.113495 Restrkted Fund•'. chil*￿,$ Lknil I Ihii Fbw'ee iJVNHSE The Nat0￿1 Lottery Fund Swthampton FtJSkilAls Ch¥ty FIAStrieled Fwd6 756.14e $2,4 7.089 143,030 289,740 15.1)) 11,147,691) 137.7731 17,0891 139,6211 121,8091 391,543 I14,0￿} 713 49,134 152,543 rJ9,034 2.351 128,8971 141,0281 28,249 Tdal PWi¢ttyJ Funds 1.263.623 394.641 T¢ii Funds 45

St Andrew's Hospice Limited (A Company Limited by Guaranteo) Annual Report and Financial Statements For the year endod 31 March 2024 Notes to the Financial Ststements for the Year Ended 31 March 2024 1 S Statement of Fknnds Icontinuedl Funds 3tructw•'. General Iwds rewem the ff•• i•r¥•s ol ts C￿lty are rK)I deBignal•J crf restricted Icr parOcuLw purp) FI￿j Asset lurth r•w•wt fwids I1￿¢d to th?fiwJ ast iqse ol the Charity. De8i9nthJ Fur•Js ¥• lurth allc£abJ by the Trusts for wific prur￿￿￿, XfOSS the ICIb￿Nj headws." Financial fisk- these lunds are designaiÈd Trustèès to pro¥ide cov•3e ILY a financid ￿$t case wgt¢LY) in vear. Cktsure. these luNls ara d8￿gnatsd by thè TrLffj&$ to W0￿￿e cwage ICY ck)gJrè of the Charity il r•Juir•J.. D&ebJpmi. I￿Se lun(Is are de￿9n8￿j Trustses to prtrldry for d￿pM￿l of Ihtr Charity aThJ its assets se￿Ces. R8strleted lund5 r•rye)t grarrti or ollw tsjt yel Jwnt ttlch hme ¥ Wr￿$0 Iwrraly Mt by lh• domr on Confirrtnq ts thx•b"¢￿ or Aranl kn•rd Cwrenl P•5trtcd FLTrts are thscrlbed as lolcM8'. Chiklren's Lhil- Dmation5 aTrJ r￿e1￿￿ in 202N24 restricied swe$ lor chibJrerK Adult ￿'1- D￿atsOn8 and i￿On￿ ￿el￿d In 2tr23124 restricted f¢y LTrse cffi seThiees far aduts. The ￿1.¢￿1 Lottery C￿[￿nIty Fund. fyants rttdwj In 2021122 for use ¢M an onge4ro %t4uThteer Sothhamrkn Fhxp'laL8 Charity . Grants re￿1￿0 In 2022123 fcr u8• on We ot Se￿ceS. Clinical E￿￿11L¥ dth4orynen( ImyMrf•nts b childrans bw•Mff¢nt sthi¢es, ar¥# Ir•￿ry Mo￿n9 proRc Lèga¢y . ￿ ￿rI190Th. A qacy in 202Y24 futrie18d lu cn ¥dLrt end ¢1 Ill• pJbent8' SUFpyI oulslde beyond Inpadent ￿re. P8rw)aliub'w Prdxl- A a￿1 Yowkshlre ICB qrinl translrAre#J trj Si Andrew8 In X)21124 fr¢>n St catheri￿,6 lo tu￿ •n to F￿￿￿9j ew• lor thid ol lil• ybents ing'de Iwces. hgr Rèsin'ew Fund$. Cther or?nt8 aTr1 Wcies r￿•1¥•￿ sFwfi8d •yndlbJr• restr1¢ts￿ tye$8¢d by the crf to, Tran81or8: Transfers tetr8n I￿)dS ha teen madè b reStruCbJ￿ th fwid$ a¢¢or(lry tts Re¥eThes Pollcy adopted ty the Truslees In 2024. In Ilne •>J8brg wttedurei, as dis¢v8sed tylor b yew eTrJ ilh Tru5tee& There IKqW teen ￿ tr￿SIerS unrestrlcted and re8trlcted lund8 in yw. agde from Ihè tran818r r•4uir•J Iron restrl¢tsO lur1$ to co ¢Aslal •wdifor• irturrèd by thè Charlty linked to (leth￿ of restr￿tell lunLI obpcts￿lÈs2,B121, 46

St Andrew's Hospice Limited IA Company Limited by Guarantoe) Annual Report and Financial Statements For the year ended 31 March 2024 Notes to the Flnancial Statement$ for the Year Ended 31 March 2024 16 Analysis of Net Aosets Between Funds Fund balances at 31 March 2024 are represented ty". Flx•d A8S•ts In￿91n￿nIS N•t Curr•n¢ Tot•1 Group P£stricted FvrMIs Unrestricted FLThJs 338.659 1.263,965 338.659 9,433.819 $ T12 478 4 913,376 4 913 376 3.256,478 3 256 478 Fund balarKes 0131 March 2023 are repre3erteO by.. Fi￿d Assets In￿trn￿nts N81 Currenl Group Restricled Furh ihestficled Funds 394.641 2,284.422 2.679,063 394.641 10,113,495 10,508,136 5.253.135 5,253,135 2.575.938 2.575,938 17 Anolysls of Net C•8h Fund8 At 8gglnnln9 01 Y•ar CaslfflDw At End ol Y•ar Group C86h In Hortl Cash on Short Térm D Net ¢•sh funds 847 1,740102 1,740,949 1.482 I.0￿,113 2.309 649.987 OS2.295 The group had no debt In the cuttent or pre4ous year. 18 Contlngent Llabllttles group has no conUryJenl ￿a￿ltIeS at 31 March 2024 or 01 Much 2023. 19 Capltal Commltmènt• ThE group has eapiial ￿￿rItyrents a131 March 2024 of £nll12(Y23.. £nill. 20 Related Partle8 Sl Andrevls How'ce (Tradlngl Llmlted Is 8 svbsithary ol Sl Andr5 H05pl¢e Llmll&J. The entiles atso ha SO￿ ¢oTh￿)n direclor5. At ihe year end, anY)unts ¢%ved to Ihe Charity lo St AThJreWs Pbspi¢e ITradiThJl LI￿￿[ed ￿Ere £152.838 12023.. £484.6801. During the ygar Ihe charity recharged direct salary ¢osts of £940,23312023.' £895,782). shared salary costs of £110,913 and olher e4Jen5es 01 £3,861 12023.. £94.8311 retsbng to other SL￿￿1 costs. Insurance Cost relalin9 lo Trading buihjings and Wdhlctes of £34.920 ￿re also recharged12023'. Included In other recharges). RechafgltwJ arrangenEnts vre sirry)bfied after a managennt re%ith¥ during the course 012023124, thal not all rigufes are dire¢ty Comparab￿ ilh ihe prior year vdthjes. The 5ubs"diary acted as agent ￿1h respecl to ¢Jonations lafing under the retsil gift asd heme of £310,71012023'. £285,145>. t￿rIr9 lh8 year. trustees e>penses ol E27312023'. £2801 sie iftcurred In reLibon io Lx)e trust￿ 0lTrSirg a conffere￿e. Amounts of £35.785 Inclusi￿ of erWer's social security aTrJ Fension ¢ontribuUor$12023.' £36,8￿) tfe paid to ihe daughters ol nErt>ers of Ihe key nNanagetrtnt wm in relalon b w)rk within Chikjren's Ser¥ices. ￿ ar￿Unts ￿re outslanding as at year end. Thgfe ￿tre otsr dlsclosoL related party tr4nsoCtions durfng current or prthi¢xo year. 47

St Andrew's Hospice Limited (A Company Limited by Guarantse) Annual Report and Financial Statements For the year ended 31 March 2024 Notes to the Financial Statements for the Year Ended 31 March 2024 21 Control The Directors a￿ ol the opinion the Charity has no Lllimate controlliro party, 22 Prior Year Adjustment Si Andrevls knpiee operates a nunkner of shops branded Andy's, th• incom frorn Ihe3e shops h4$ historicalty been treated 8$ restricted due to Ihe bfarKling irry)tying a purposes n8rror than the ovarall purpose$ ol the charitabL9 gr￿P in 6ne ￿1th paragraph 2.8 of the Charity SORP, ￿￿ch relates to fundraisng acts'vities. Ouring the year tr￿ Trustees in consultation wlh tr Senior ManagerrEnl Team re¥&ie%%ed this posibon and havè taken Ihe ¥iew Ihal wth reference to paragraph 4.35 and 4.36 of the SORP fur￿$ generated from these shops consbbjte trading b'mlies, and therefore Should be considered in bne wlh paragraph 5 39 of Ihe SIW ralher Ihan pafagraph 2.8. Paragraph 5.39 states that inco￿￿ earned from ihe sale of goods a￿ seNces under contract is normal￿ classilied as unrestricted funds on the basis that il is not a 9ifl and therefore wnol te restricted under trust law. This policy chaThJe has akn necesglated a prior year adjustrprt impact of the prior year reslatemnl has been to feduce restricted incotrn reLgtiTrJ the Andy's Chillfen's Fl)spice by £605,000 and to raduce feslricted eyndilure by £605,OCQ. 91 funds w8re spent Iher• Is no irrpacl on cariled fowrd fvnd balanc4s Irom th prior year. In addib'on it was identified tr)al in ￿ premous year on lh8 face of Ihe Ststenwnt of Financial AcbMlie5 e)perKlilure ol £107,203 ￿￿5 shovm as e>pendilure on Adutt ser¥ices, wttich actualty rekted to fuTraraising acbifities surrourvjing grant spend for Children's services. This has been reslaled on Ihe state￿nI of Financial Acts"Mlies hO￿er Ihe notes to I rinancial st8temènts in the prebious year had corre¢ty presented Ihis. This leStster￿n1 does not irrpa¢l the nel resu balance sheel or closing lunds. Space Deliberately Left Blank 48