2021-03-31-accounts

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Southside Partnership

Report and Financial Statements for the year ended 31 March 2021

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Chair and Chief Executive Introduction 3-4
Annual Report of the Board 5-10
Strategic Report 11-17
Priorities, achievements and performance 11-15
Plans for future periods 15-16
Fundraising 16-17
Risk Management 18-21
Key risks 19-20
Financial Review 22-27
Reserves policy 22-23
Going concern 23-24
Investment policy 24-26
Remuneration 26
Funds managed on behalf of others 27
Statement of the board members 28
responsibilities
Statutory Information 29
Independent Auditor’s Report 30-33
Financial Statements 34-35
Statement of Financial Activities 34
Balance Sheet 35
Notes to the Financial Statements 36-55
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Chair and Chief Executive Introduction

We are pleased to issue our Annual Report for Southside Partnership, for the year ended 31 March 2021, which is the fifth year of the five-year strategy.

The last year has been an exceptional one. The impact of COVID-19 has been significant for everyone, not just nationally but globally. Across the Certitude Group, we have experienced loss. People we support and colleagues have died as a result of COVID-19. While these numbers may be small, each person mattered, was loved by those who knew them and contributed to making Certitude what it is. Many more have experienced the loss of someone close to them. Our heartfelt condolences to those who have lost someone. We will remember them.

At the start of the pandemic, Certitude implemented its Business Continuity Plan and developed a Task Team approach to ensure people were supported to be as safe and well as possible. We quickly implemented working from home for central support functions to enable core organisational activity including recruitment and payroll to continue. PPE and food supplies were initial priorities followed by the development of a COVID-19 Hub on our intranet to ensure all staff had access to the most up to date guidance. Weekly Incident Management Team meetings have enabled us to monitor impact, minimise risk to people we support and our workforce and prioritise as appropriate. Board meetings were held using the Microsoft Teams platform and the attendance and commitment of Board members to this new way of meeting ensured effective governance throughout the year. The Board commissioned an independent review to identify and evaluate our learning from the first six months of the pandemic. The recommendations from the review have informed our work in more recent months and will continue to do so in the longer term.

Despite the pandemic, we were able to successfully complete the merger with Yarrow on the 1 April 2020. Colleagues throughout the year have worked together, albeit virtually, to successfully enable the integration of Yarrow into the Certitude Group. Further growth has been achieved during the year with the mobilisation of contracts to support people who have learning disabilities in Camden, Hillingdon and Westminster all taking place during lockdown.

The use of technology has become even more important in the last year, enabling people to stay connected and services to continue. Remote working has become the new way of working for many and through the roll out of Microsoft 365, colleagues across the group have been able to carry on working together. The use of Microsoft Teams increased by 1025% in the early weeks of the pandemic, staff continued to access learning and development with over 6,800 e-learning modules completed. Our equality, diversity and inclusion work has grown in strength with firmly established BAME, LBGTQ+ and disability virtual networks.

Supporting communities across London has continued albeit virtually. Connect & Do, our community arts-based programme moved online enabling people across London to carry on creating and connecting. Solidarity in a Crisis, our out of hours mental health helpline responded to a significant increase in demand during the early months of the pandemic. Our Fulfilling Lives programme, supporting people facing multiple disadvantages, experienced unanticipated benefits in people better accessing support when this moved online.

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CHAIR AND CHIEF EXECUTIVE INTRODUCTION

More than any other year, our appreciation goes to the staff and volunteers across the Certitude Group who have demonstrated such commitment and resilience in supporting people and each other to stay as safe and well as possible. Our continued strength as an organisation is a reflection of the values, perseverance and passion of everyone involved in Certitude including our voluntary Board members.

Sue Wickerson Chair of the Southside Partnership Board

Aisling Duffy Chief Executive

Annual Report of the Board

The Board is pleased to present its report along with the financial statements of Southside Partnership (SSP) (a Company Limited by Guarantee) for the year ended 31 March 2021.

Southside Partnership is a subsidiary of Certitude Support (Certitude). Certitude is the only shareholder of Southside Partnership. Certitude Support is a Registered Society registered under the Co-operative and Community Benefit Societies Act 2014 (previously an Industrial and Provident Society), with registration number 30891R. Southside Partnership is a Registered Charity 1010187 and company 2599171.

The Registered Office is 31-33 Lumiere Court, 209 Balham High Road, Balham, London SW17 7BQ, which is also one of the three principal offices from which the affairs of the charity are managed.

Ultimate responsibility for the governance of Southside Partnership rests with a Board which comprised the following members up to the date of approval of these financial statements.

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Sue Wickerson Chair
Adebayo Emanuel Director
Sally Glen Director
Dianne Greyson Director - appointed September 2020
Kate James Director
John Turner Director - appointed September 2020
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ANNUAL REPORT OF THE BOARD

All current Board members are also Board members of Certitude Support.

The day-to-day management of the Group is delegated to a Chief Executive and other members of the Leadership Team who, and at the date of approval of these Financial Statements, are as follows:

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Aisling Duffy Chief Executive
Nicholas Campbell-Watts Strategic Director of Quality & Performance
Caroline Fraser Director of People & Organisational Development
Emma Main Director of Mental Health
Mary Schumm Director of Learning Disabilities
Marianne Selby-Boothroyd Director of Development
Sanjay Shah Director of Finance, IT & Housing
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Annual Report of the Board

The Trustees submit their annual report and audited financial statements for the year ended 31 March 2021. The report has been prepared in accordance with the Charities Act 2011 and as a Directors’ Report for the purposes of section 415 of the Companies Act 2006. The Trustees have adopted the provisions of the Statement of Recommended Practice (SORP) “Accounting and Reporting by Charities” (FRS 102) in preparing the annual report and financial statements of the charity. The reference and administration information also forms part of this report.

The financial statements comply with the Charities Act 2011, the Companies Act 2006, the Memorandum and Articles of Association, and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2015).

Structure, Governance and Management

The Board is responsible for maintaining overall control of the organisation and its activities. The documents which define the responsibilities of the Board include:

The Rules
Values and Vision
Business Plan(s)
Standing Orders
Strategic Plan(s)
Operational Policies

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ANNUAL REPORT OF THE BOARD

The Board regularly reviews its performance to identify any specific skills, experience, etc. which are lacking, and which should be sought in the appointment of any new members. The following areas are identified as of importance:

Local knowledge of the geographical areas in which the Society undertakes a substantial part of its business
Expertise in service provision and policy in the fields of social care and health
Professional financial expertise
An understanding of the life experiences of people we support, their relatives and carers
Knowledge of the not-for-profit sector
Commercial and related expertise
Operational policies
Diversity, seeking to reflect the rich diversity of London
Expertise in strategic people management and governance
Communications and marketing

Prospective Board members who meet the identified needs at the time are interviewed by the Nominations Committee. Written references are obtained, together with an enhanced disclosure from the Disclosure and Barring Service, which includes a check against the Protection of Vulnerable Adults list. Successful candidates are invited to apply to become a shareholder shortly before their appointment to the Board.

Once appointed, Board members are provided with a comprehensive induction and Board Manual, located on the Board SharePoint site, and are trained in taking part in visits to services. Other induction activities are arranged according to individual need. Ongoing training takes the form of briefings at Board and Committee meetings, away days and occasional attendance at external conferences and events.

The Board has seven committees:

Audit and Risk Committee
Digital Steering Committee (newly formed in 2021)
Finance and IT Committee
Human Resources Committee
Nominations Committee
Quality, Performance and Compliance Committee
Remuneration Committee

Southside Partnership has Standing Orders which set out the delegation of day-to-day management to the Chief Executive and the Leadership Team, and the Terms of Reference of the Board and its Committees. Once a year the Human Resources Committee sits as the Remuneration Committee. The objectives of each Committee Chair and the Board Chair are reviewed and approved by the Board.

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ANNUAL REPORT OF THE BOARD

Given the importance of safeguarding in our sector, the Board has continued to review governance and reporting in relation to safeguarding concerns and reinforcing the Board’s commitment to quality, transparency and continued learning. The Board has adopted the Charity Governance Code. Following a self assessment against the Code and as part of its action plan, progress against the Equality, Diversity, and Inclusion strategy was reviewed and an updated action plan approved by the Board during the year.

Through the Chief Executive, the Leadership Team has corporate responsibility for the overall formulation and implementation of organisation’s policies and procedures. In accordance with the guidelines as set down by the Board and various committees the Leadership Team advises the Board on the development and practical implementation of the Business Plan.

Objectives and Activities

The Objectives of the Society as set out in its Rules are for public benefit:

to provide care and support for people who have learning disabilities or difficulties and/or autism, and/or experience mental ill health and/or physical disability or are elderly or infirm;
• to undertake any other charitable purpose

In the previous financial year, we undertook a review of the organisation’s brand. This work has continued to be developed and we continue to work towards more people in London being aware of who we are and what we do.

To express ourselves and explain our work in meaningful and unique ways, we introduced the “four Pillars of Certitude” which set us apart from other providers and underpin our values as an organisation.

Certitude’s Vision, Mission, Pillars and Values are:

Vision

For the life you want.

Mission

At Certitude, we exist, simply, to support those who need us - to help them develop new skills, to meet new people, and experience new things.

The Four Pillars

Brave - we stand up for what is right. Not right for the process or system, but what is right for the person.
Loving - across Certitude, there is a powerful and non-sentimental love. Love for the people we
support, the work we do, and the jobs we have.
Unconventional - we embrace unconventionality. We believe in having the confidence to not follow the crowd and to find different ways to do things.
London - this is in our DNA. Not just because of geography but because we know first-hand the wonder and challenges that living and working in London brings.

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ANNUAL REPORT OF THE BOARD

Values

Organisational values influence what Certitude does at all levels. They are part of the culture and uniqueness of the organisation and are fundamental to how the organisation works.

Continuously improving: We are always looking to improve the quality of our support

We do not work to a set formula and are open to ideas and better ways of doing things
We lead best practice in supporting people with multiple needs in complex environments
People and their requirements change constantly; everyday learning and improvement is essential to meet evolving needs effectively
Improvements in value for money, quality of support and efficient delivery help us to provide better support to more people

Consistent and dependable: We are reliable; we understand the stability that our support can provide to people and their families

We are there for people through the highs and lows of life; we are always available to provide support when it is needed
We are easy to contact and deal with: for people we support, families, carers and anyone else involved
We are robust, responsible and manage resources well
We have a long track record of successfully delivering support
We build trust by doing what we say we will do

Working together: We can only be successful in our support by working alongside people we support, their families, carers, and local communities

Our approach to delivery is based on a ‘partnership of equals’, recognising the value of everyone we work with and their experience and expertise
Sharing experience, expertise and life stories is essential in developing support that effectively meets specific needs
Building relationships is crucial in delivering support that is life-changing
As well as enabling people to build personal relationships and wider social circles, we build connections and networks in communities to help us deliver support that lasts
We do not create dependencies; we deliver sustainable support through people working together

Inspired by people: We believe in people and their capabilities: everyone has skills, strengths, and something to offer

Stories of resilience and recovery feed our determination to provide the best possible support
Hope is important; our focus on the positive enables people to enjoy the present and look forward to the future
An energetic, optimistic, and positive approach to life is infectious
Living in London presents people with unique opportunities and challenges; our experience and understanding of these is crucial in delivering support effectively

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Public Benefit

As a charity, we remain mindful of our commitment to public benefit by working to fulfil our charitable aims and we have referred to the Charity Commission’s general guidance on public benefit when reviewing our aims and objectives and in planning our future activities. Our response to COVID-19 has been planned around ensuring we are keeping everyone we support and our workforce safe during this very difficult period.

Our commitment to quality

Certitude works in collaboration with our key stakeholders, in particular people we support, their families and carers, staff, commissioners, regulators and other health and social care agencies.

Providing high quality support to people and their families remains the central focus of our work and the last 12 months has clearly emphasised the work we have to continue to do with people we support, families and other key stakeholders.

We are clearly aware that as we have grown, we should not become complacent, the challenge of maintaining high levels of compliance with regulatory quality standards has become increasingly complex. To this end we have agreed ongoing investment to ensure we are able to monitor and ensure quality assurance and quality improvement activities. In particular, this will allow us to provide additional support to our CQC registered managers and services.

Strategic Report

Our Priorities and Achievements

There is no doubt that COVID-19 impacted on the plans and projects that we had originally prioritised for this year. Our main focus has been on keeping people we support and our staff safe, while adapting at pace to new ways of working that have been essential to business continuity. However, despite the narrowing of our focus, we continued to make real progress against the four strategic goal areas set out in our current five-year strategy.

Strategic Goal 1: To improve, develop and expand our specialist support for people with:

Profound and multiple learning disabilities, autism, and challenging support needs
Complex mental health needs and associated physical and social support needs

We planned to continue growing and developing our support to more people, families and commissioners in London. It was important to adapt our approach to mobilising new contracts and services so that we could still ensure the effective integration of new services despite some of our processes and systems not operating fully because of the significant disruptions due to COVID-19.

What we achieved

Over the last year we have grown significantly, supporting more people with learning disabilities or mental health support needs and their families, including working for the first time in Camden, Islington and Croydon.

Our planned merger with Yarrow took place on the 1 April 2020, supported by a robust Integration Plan and key staff from both organisations working closely together despite the obvious challenges of managing this during lockdown. While the integration of our core business systems was delayed, managers and teams supporting people and their families were successfully welcomed and quickly integrated with our Operations structures. We also successfully mobilised new contracts in Camden, Hillingdon and Westminster.

We were also pleased to be commissioned by the South London and Maudsley NHS Foundation Trust to open the Orchard mental health step-forward service, comprising three properties providing short-term recovery support in Croydon to reduce unnecessary hospital stays for people in out-of-borough or inpatient settings, replicating our successful service in Lambeth.

We were also pleased to grow our Shared Lives service with the transfer of a contract in Lambeth to support 38 carers and 28 people. In Richmond we opened a new bespoke service that consists of three flats and a bungalow for people who require intensive specialist support. The specification for the house has included built-in assistive technology that supports greater independence and safety for people living there.

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STRATEGIC REPORT

Strategic Goal 2: To invest in and champion new and better approaches that inform our development and differentiate our support

We continue to set a high ambition to keep developing better ways to support people and their families. This has been particularly true over the last year where we have had to learn how to support people to remain safe and well, while experiencing restrictions during extended periods of lockdown.

What we achieved

Keeping people safe during COVID-19 – We put in place a highly effective programme to work with our managers and teams supporting people and their families over the last year. This has ensured that teams have been able to put in place and maintain a high standard of infection control which is critical to the safety of people we support, staff and visitors.
Outcomes Measurement Review – During the year, we carried out a full review and refresh of Quality of Life (QoL), the section of our online Buzz system that helps us to record how we support people to achieve the goals and outcomes that are important to them. QoL is a tool that enables us to plan and record the goals people want to work towards and effectively measure the progress people make. Using QoL across Certitude from May 2021 will improve how we plan and record how we are supporting people, while making sure that the decisions and outcomes which we work towards are led by people we support, increasing their independence, and ownership of their own support. The tool is designed to support this by focusing on people’s potential rather than their problems. Effective use of QoL across all Certitude services will allow us to effectively measure the impact of our support on people’s lives.
Strengths-Based Approach – During the year we also made the decision to adopt a strengths-based approach across Certitude. This is a collaborative process between the person being supported and those supporting them, allowing us to work together to determine outcomes that draw on the person’s strengths and assets. The approach concerns itself principally with the quality of the relationship that develops between those providing and those being supported. We will pilot the approach in several services in 2021 to support a wider roll-out and explore opportunities to apply strengths-based approaches in our approaches to leadership, recruitment and staff learning and development.

Strategic Goal 3: People we employ, people we support and their families will know us as the best social care employer in London

Over the last year we were focused on ensuring effective business continuity through strong governance, leadership and management during the period of major disruption from COVID-19. We have also focused on engaging with our staff to develop some of the approaches that will help us to recover.

What we achieved

Equality, Diversity and Inclusion - The COVID-19 pandemic and the death of George Floyd put a spotlight on the issues faced by the communities we work in, people we support

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and many of our colleagues. Our work on equality, diversity and inclusion has never been more important and we have been pleased to see the development of staff networks helping to raise awareness and highlight areas of development in Certitude. This work will continue, and Leadership Team members now act as sponsors for each of the groups, working closely with the network chairs to develop a clear programme of work.

Values and Behaviours Framework - We were pleased to work closely with staff and managers across Certitude to refresh our values and behaviours framework. This allowed us to take on board learning from our experience of the last year and incorporate people’s views about the values and behaviours that will be important for the next few years as we recover from the pandemic. The new framework is being used in staff recruitment and induction, and to support annual reviews.
Digital technology - We have continued to build our digital capabilities and resources, ensuring more effective and efficient ways of supporting staff in their day-to-day work. This has included work to embed Buzz (our bespoke online client records system) and CHRIS (our online HR system) and we have started work to commission an e-rostering system that will help managers and teams to more effectively plan and deploy staff to best meet the needs of people they are supporting.

Strategic Goal 4: To guarantee quality, effectiveness and deliver efficiency

Certitude supports over 1,500 people across 16 London boroughs. Our Quality Assurance Framework supports our organisational vision that everyone should have the life they want. This year, COVID-19 restrictions have impacted people’s ability to live their lives in the way that they wish. Our focus has been to keep people safe but we have continued to work toward our vision for quality in Certitude, where the people we support and their families define the positive outcomes that they seek; where our skilled and well led staff provide person-centred support to help achieve those outcomes; where we work within a robust framework that is effective, responsive and safe and which allows us to record and review our work in order to improve and innovate.

What we achieved

Pandemic response – assuring quality during COVID-19 required a flexible and dynamic approach. The organisation’s focus was on keeping people we support and staff safe and well,

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and on-site visits were restricted as a result. Our quality management system consists of a coordinated series of quality audits and compliance checks, underpinned by robust policies and procedures, a focus on people we support and a commitment to continuous improvement. We adapted our approach in 2020/21 to maximise the use of technology and remote capability, supporting managers and teams to continue to evidence compliance with organisational standards. Although some limitations exist compared to our routine approach, we have maintained a level of monitoring and support throughout the year, while continuing to plan for a resumption of ‘business as usual’.

In August 2020, the Certitude Board and Leadership Team commissioned an independent review to identify and evaluate the learning from the organisation’s response to the pandemic, incorporating an analysis of key documentation, the findings of internal reviews already undertaken and interviews with 64 key stakeholders (including support workers, managers, people supported and family members, commissioners, senior managers and Board members). The overall conclusion was that Certitude responded effectively and decisively to the challenges presented by the pandemic, with colleagues at every level going above and beyond to ensure people supported by Certitude and staff were safe and well.

Support workers and their managers were at the forefront and families interviewed for the review felt that teams did everything they could during this time and were fulsome in their praise. Those supported, while missing many of their normal activities, spoke about using technology to stay in touch with people and engage with new activities. Several talked about becoming more involved with activities around their home. Staff coped admirably with the challenges of helping people to understand and live within the restrictions of lockdown and infection control measures.

Our experts by experience Quality Checkers programme (which enables people with lived experience to help us review and improve support and services), was paused in early 2020 due to the pandemic but further development of this programme is planned for 2021/22. Service visits by the Board, Leadership Team and senior management colleagues continued on a virtual basis throughout the year, to ensure that staff teams and people we support could talk directly about what matters to them.

CQC Ratings - CQC’s programme of routine inspections was disrupted due to the coronavirus pandemic. Three Certitude services were inspected by CQC during 2020/21, resulting in two Good ratings and one Requires Improvement rating. CQC ratings are based on inspection visits, including where possible feedback from people we support, families and commissioners.

Maintaining Good overall CQC ratings is an organisational priority and achieving outstanding ratings remains a key ambition. We are committed to supporting registered managers to achieve and maintain Good and Outstanding CQC ratings in the services for which they are responsible. We have developed an effective programme of support for CQC-regulated services, including a Registered Managers Forum, CQC mock inspections schedule, identifying and addressing development areas for registered managers and building confidence in relation to inspection preparation. Our central Quality Team provides targeted direct support to CQC-regulated services in areas where improvement is required, by accurately and consistently recording the work carried out, actions put in place

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and improvements achieved.

Across our CQC-registered services, the current highest rated areas are ‘Caring’, ‘Responsive’ and ‘Safe’. Our Southside Partnership Domiciliary Care Agency and Yarrow Domiciliary Care Agency are rated ‘Outstanding’.

CQC inspection ratings

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13% Outstanding
9%
Good
78%
Requires
improvement
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Plans for Future Periods

Over the next year we plan to continue to grow and develop as an organisation so that we can support more people and their families and invest in better ways of providing support and developing our staff. We have set out our ambitions in our growth and development strategy.

We know that housing is critical to people being able to live a good life and we will develop a housing strategy to capitalise on existing and new development opportunities and to identify our priorities over the next few years.

We will also continue our work to fully integrate services that joined us last year from Yarrow, and in Camden, Westminster, Lambeth and Croydon so that people we support, their families and our teams feel fully part of Certitude.

We know that recovery will be a key focus and we will develop a health and wellbeing strategy that enables people we support and our staff to regain and maintain good physical and mental health, which is so vital to a good life.

We recognise that technology has played an important role over the last year in helping Certitude to adapt quickly and continue to provide good business continuity. We believe that we need to go further and our Board has agreed to the investment needed to appoint a Director of Digital who will lead the development and delivery of a new digital strategy.

Underpinning everything we do is our commitment to quality and quality improvement. We will develop a quality improvement strategy that seeks to more fully engage people we support, their families and our colleagues across Certitude in setting out what is most important to them and working with us on these priorities.

Most importantly, we will be developing our new three-year Forward Plan, working with our

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internal and external stakeholders and our Board to agree our future strategic priorities.

Fundraising

This year has been challenging as most organisations have struggled to maintain fundraised income, so our focus has been on grant income.

This is a period when probing questions are being asked about fundraising practice across the sector in the UK and fundraising generally is facing difficulty due to the pandemic. Companies we are partnered with are furloughing staff and keeping businesses afloat has had to take priority over making donations. Despite the challenges we are doing our very best to ensure it is a transparent and rewarding experience for our donors during this difficult time.

We work closely with all our supporters and endeavour to:

Listen and respect supporters’ wishes
Be honest and transparent about where donors’ money goes
Respect any personal information supporters share with us
Be accountable and committed to the highest fundraising standards in line with the Fundraising Regulator and The Institute of Fundraising
Invite feedback that we can learn from and develop our fundraising approach at Certitude

We are aware that the ways in which people choose to give are changing and we have responded. Donors are now able to text to donate, make contactless payments, donate gifts in kind through our Amazon Wishlist and via giving platforms such as Facebook, JustGiving and Virgin Money Giving. People are additionally able to donate to Certitude through their usual consumer shopping behaviour, for example, through Easy Fundraising and Amazon Smile.

We are continually looking to improve methods of giving; develop new fundraising initiatives and recognising the need to invest funds and resources in the short-term to ensure that we establish a long-term sustainable fundraising model.

Participation in fundraising regulation and our compliance with codes - We aim to meet best practice guidelines in how we fundraise from our supporters. We monitor regulatory developments to ensure these standards are maintained, and our fundraising activity is open, legal and fair. We are registered with the Fundraising Regulator and our Fundraising Promise is posted on our website. We have reviewed and updated our approach to data protection in line with General Data Protection Regulation (GDPR) which came into effect on 25 May 2018. We take our supporters’ requests and the protection of their personal data very seriously. We never swap or sell their data and our supporters can change their communication preferences at any time.

How we monitor our fundraising activities undertaken by third parties - We currently work with a small number of third parties to raise money. We expect all third parties who work with us to meet the same high standards as our own fundraisers and have contracts and/or memorandums of understanding in place to ensure this. We also ensure that all companies are subject to our due diligence process. We have received no complaints in 2020/21 regarding fundraising. However, we continue to monitor our fundraising channels to ensure any complaints

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are dealt with according to guidance from the Fundraising Code of Practice and internal company practices.

We will continue to develop our fundraising capacity and approaches in 2021/22 but are mindful that the impact of the pandemic will continue for a period of time.

Risk Management

The Board has overall responsibility for ensuring that the charity and its subsidiaries have appropriate systems of controls; financial and otherwise. The Board is also responsible for safeguarding the assets of the organisation and for taking reasonable steps for the prevention and detection of fraud and other irregularities, and to provide reassurance that:

assets are safeguarded against unauthorised use or disposal
proper records are maintained and financial information used within the organisation for publication is reliable; and
the charity complies with relevant laws and regulations

As part of Certitude’s risk management process, the Board acknowledges its responsibility for the system of internal control and for reviewing its effectiveness. The Board recognises that such a system is designed to manage (and not eliminate) risk of failure to achieve the organisation’s vision and mission and can only provide reasonable (not absolute) reassurance against material misstatement or loss.

Management of risk is an integral part of our planning and project management processes, with risks identified and assessed as we develop our plans each year. With support from the Board, we have developed a corporate Risk Register in line with the organisation strategy setting out key strategic risks, scoring of these based on gross and net risks, assessing risk appetite and further actions required. We have also developed a Quality Framework that provides a range of assurance processes to ensure quality provision of service delivery activities.

Certitude has been reviewing the ongoing risk management around COVID-19 and the impact for people we support and staff. In line with our Business Continuity Plans this process has been ongoing throughout the year with weekly reviews by the Incident Management Team.

COVID-19 specific risks have been reviewed and are included on the Risk Register.

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RISK MANAGEMENT

The following key risks have been identified by the Board as part of its review:

Risk	Impact	Management

Certitude has a reputational,	Immediate and ongoing negative	Policy for reporting incidents to the
regulatory and potentially financial	press and social media coverage,	Charity Commission (SSP) in place.
risk as a result of a serious incident	non-compliance with regulatory	Weekly review in place of incidents
taking place.	bodies including the Charity	which could lead to future liabilities
	Commission, potential risk to current	(LT level). Operational reporting
	contracts and obtaining new	policy and processes in place for all
	contracts of work due to reputational	incidents.
	damage. Inability to access suitable
	insurance.	Current insurance policy and process
		in place with Markel. Approach in
		place within comms for responding
		on social media / press articles or
		enquiries.

Compliance with regulatory,	Potential risks to the health and	Quality of Life approach is being
contractual and best practice	wellbeing of people we support.	strengthened and relaunched.
standards not consistently achieved	Potential loss of contracts or closure	Prioritising quality and application of
or maintained across all our services.	of services and the resulting impact	quality assurance measures across
	on our reputation and image as a	the Group; ongoing review of the
	high quality provider.	resources required to ensure we
		maintain high quality across the
		Group.

		Maintain our focus on achieving
		Good and Outstanding ratings in CQC
		registered services. Implementing
		new approaches to organisational
		learning/practice improvement from
		accidents and incidents.

		Virtual audits have taken place over
		the last 12 months as physical audits
		were not possible, detailed audit
		reviews take place for all new
		services.

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Risk

Impact

Management

Risk	Impact	Management
Loss of strategically important	Strain on other contracts and less	Discussion with commissioners to
contracts leading to significant loss	service development and innovation	review service model changes and
of income and contribution to central	opportunities through reduced central	work towards more flexible longer
management costs.	management income.	term contracting arrangements
		continue.
	Reputation damage of losing
	contracts in key boroughs.	We continue to review options for
		each contract and any cost centres in
		deficit and plan to bring the relevant
		budget back to balance.

		We ensure pricing for new services
		include all fixed and variable costs
		and future proof value for the life of
		the contract. Service redesign options
		for houses with higher void levels to
		provide longer term sustainability.

Impact of COVID-19 on people we	Risk to people we support and staff	Task Team established to lead
support and staff as well as on	across the organisation.	coordination of the response directed
financial resources.		by the Incident Management Team.
	Impact on individual services if	Additional resources made available
	people we support and staff need to	for staff costs and PPE purchase.
	self-isolate/quarantine in light of any
	future waves.	COVID-19 Information Hub on the
		staff intranet to communicate with
	Staff teams diminished as a result	staff and bank teams in a consistent
	of COVID-19 and having to utilise	and clear manner considering advice
	staff resources from other areas.	issued by central and local
	Agencies and bank staff unavailable	government. Ongoing review of
	to cover shifts. Health and safety of	Coronavirus Business Continuity Plan
	the people we support and our staff,	to ensure effective handling of any
	if appropriate trained staff are not	future waves.
	available to deliver safe services.
		Services review and update individual
	Unable to purchase all the necessary	business continuity plans, ensuring
	infection control equipment and PPE.	locations have a good supply of
		PPE and appropriate hand washing
	Financial loss covering agency and	facilities. Produce factsheets for staff,
	sickness has an adverse impact on	people we support and families on
	budgets.	what the organisation is doing and
		how people can help with infection
		control.

		Review with commissioners additional
		funding being made available and
		agree how much can be allocated to
		Certitude.

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RISK MANAGEMENT

Overall responsibility for overseeing the management of risks, compliance with our risk management framework and the agreed risk appetite of the Group lies with the Board. The appetite takes into account the level of risk and risk combinations that the Board is prepared to take to achieve the strategic objectives together with the level of risk the organisation is able to withstand.

In the ordinary course of activities, Certitude and its subsidiaries actively managed a variety of financial risks which include credit risk and liquidity risk through various control mechanisms. Our liquid assets are held in cash and in a well-diversified investment portfolio which is managed by Investec and overseen by the Finance and IT Committee. Cash levels are reviewed on an ongoing basis to ensure funds are held at appropriate levels, considering both daily operational needs and how to diversify the risk. With new planned activities over the next few years, cash management will need to be monitored closely as well as ensuring a strong balance sheet is maintained.

Financial Review

Southside Partnership presents its Financial Statements in line with the Charities SORP (FRS 102). Incoming resources (including contract income, grants, rental income and other income) amounted to £20m which is an increase of 6.7% from the previous year, this was mainly as a result of new activity in both learning disability and mental health services as well as the full year impact new services that started in 2019/20.

Southside Partnership expended £19.7m in 2020/21 which is an increase of 6.2% from the previous year. There were no major changes to Southside Partnership’s core expenditure during the year other than the increase in expenditure from additional activity and additional income to cover COVID-19 costs. It is encouraging to see that Southside Partnership continues to have good steady income growth of over 6% and there will be further increases in 2021/22 with several new developments underway. We are pleased to be reporting an operating surplus of £338k considering the challenges we have been facing over the last year and the impact of COVID-19 throughout the year.

Employment costs represent 79% of income which compares to 77% the previous year. The increase in staff costs will be because of COVID-19 related staff costs as a result of staff cover. There was a reduction in agency costs of 71%, we did however see an increase in our bank/relief costs that offset this reduction. This is still a good position as we do not incur the level of cost we incur when we use agency.

Overall, we are pleased to be reporting an increase in reserves of £150k which will help us to manage any additional costs we incur in 2021/22 as a result of any ongoing COVID-19 related costs.

Funding pressure is a continuing reality for social care with local authority budgets in particular under continuous downward pressure. Costs are rising and it is increasingly challenging to achieve better settlements from local authorities. We have where possible sought to streamline delivery without compromising on quality outcomes. Contract retention approaches are proving successful with positive relationship management including renegotiation of current contracts, tenders for existing business retained and market share increased. Our main contract in Bromley will be ending on the 31 August 2021; new growth already achieved and planned growth will help us to manage the reduction in funding of central management costs as a result of this contract ending.

COVID-19 will continue to have an impact going into 2021/22, we will continue to seek additional funding and maximise all relevant central and local government support to manage our overall resources during the coming year.

Reserves Policy

The balance sheet shows total unrestricted reserves of £8.2m (2019/20: £8.08m) and restricted reserves of £35k (2019/20: £33k). There have been a number of items that have contributed to the increase in reserves including the positive position on investments with a gain of £216k. There

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FINANCIAL REVIEW

has however been an actuarial pension loss of £404k.

Certitude has a set reserves policy at 13 weeks running costs across the Group. This strikes a balance between the continuing development of its services and the need for prudent management of working assets as well as providing for contingencies. Yarrow is now included within the reserves target figures.

Reserves are maintained at a level that enables the organisation to manage operational financial risks and short-term income volatility. They allow the charity to sustain service delivery over the long-term, ensuring that financial commitments can be met as they fall due. Reserves are those unrestricted funds which are freely available to the Trustees to spend on any of the organisation’s purposes. However, they exclude amounts which, if spent, would adversely affect the charity’s ability to deliver its aims. Reserves do not therefore include property, funds which are set aside for programmes specifically to further our organisation’s objectives, or amounts set aside for essential costs.

The pension deficit is currently included in the reserve calculation. This will be reviewed as we have a repayment plan agreed with the pension fund trustees, and this commitment is considered in all our financial planning, including the anticipated and targeted levels of reserves. Based on 2021/22 Southside Partnership budgeted expenditure of £16m and free reserves of £2.9m (free reserves being unrestricted funds less intangible and tangible fixed assets, less any designated funds that the trustees have agreed) the organisation is not meeting its target of 13 weeks. Free reserves at end of March 2021 stands at 9.5 weeks (2019/20 at 8 weeks).

While the current target remains at 13 weeks, the Finance and IT Committee agreed a review will be undertaken during the coming year to consider if this level is still correct. This is in light of the fact that we have held this target for a period of time, and that the current methodology does not fully factor in Certitude’s position, where the contracts held provide certainty of income for a defined period of time, and where costs can largely be reduced in line with a reduction in income.

Going Concern

The Board of Trustees has reviewed Certitude’s key activities, financial position and risk management policies, together with factors likely to affect future development, including the impact of economic uncertainty. The financial impact of COVID-19 has been central to these assessments. Board Trustees have concluded that, with agreed adjustments to our plans and with ongoing financial risk management, it is reasonable to expect Certitude to have adequate resources to continue in operation for the foreseeable future. Accordingly, the going concern basis of accounting continues to be adopted in preparing the financial statements.

The Audit and Risk Committee reviewed in detail the five-year budget model, which has factored in the following considerations:

Contracts Review: we have reviewed the contracts pipeline and considered any significant changes that will have an impact on the organisation. We are confident that the contracts pipeline is strong and we have contractual commitments with commissioning authorities at least until 2023/24. While we have had some changes to contracts in Bromley, new contracts

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FINANCIAL REVIEW

have been secured in Hillingdon, Camden and Westminster. There are also a number of service developments being worked on with commissioning authorities that will come on board during 2021/22. With Yarrow Housing joining the Certitude Group from 1 April 2020, we have been able to review our resource deployment where we have contracts in the same boroughs.

All new contracts are based on us being able to include a reasonable central management return. We review the benchmarks that are available for the sector to assist in cost profiling.

Staff Costs and Non-Pay Expenditure: An annual review of staff remuneration is completed by the Board to ensure we can attract and retain quality staff and ensure pay and reward remain competitive. Financial modelling is based on staff costs increasing year on year, but this must be in line with affordability. Non-pay costs are assumed to increase with inflation year on year, while housing costs are increasing above inflation. These assumptions remain under review.

The ongoing impact of COVID-19 is being actively managed, while additional costs continue to be incurred, we seek additional income to offset much of the additional expenditure. Income and expenditure is reviewed monthly and reported to the Finance and IT committee and Board quarterly and more frequently, if required.

Cash Flow Analysis: we have reviewed as part of the five-year financial modelling a detailed cash flow which takes into account income and expenditure changes as well as other capital commitments, this shows that Certitude has a good level of cash reserves. It is important to note that Certitude holds investments of £7m which can be liquidated in a short timeframe. At present we do not believe we will need to seek any additional cash to meet requirements.

Investment Policy

The overall objective of the Certitude investment portfolio is to create sufficient income and capital growth to enable Certitude to carry out its purposes consistently year by year with due and proper consideration for future needs and the maintenance of, and if possible, enhancement of the value of the invested funds while they are retained. Yarrow is now also included as part of the Investment fund.

The day to day management of the portfolio has been delegated to Investec Wealth & Investment Limited, who implements portfolio allocation which has been agreed with Certitude. The portfolio asset allocation will fall within the following broad planning ranges and performance will be measured against a weighted average of the movements in the comparative indices (a bespoke benchmark) as set out on the next page.

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FINANCIAL REVIEW

----- Start of picture text -----
Asset Class Ranges (%) Benchmark (%) Comparative Indices
Fixed Interest 21-41 31 FTSE Government All
Stocks Index
UK Equities 12.5-32.5 22.5 FTSE All Share Index
Overseas Equities 12.5-32.5 22.5 FTSE World (ex-UK)
Index £
Property 0-15 5 Investment Property
Databank monthly index
Infrastructure 0-20 10 Bank of England base
rate +2%
Cash 0-10 2 Bank of England base
rate -0.5%
Absolute Return 0-17 7 Bank of England base
rate -+2%
----- End of picture text -----

No investment in unquoted securities

All bonds bought are of investment grade or better as ascribed by the credit agencies, except up to 5% of the bonds can be below investment grade. Investments in derivatives or securities traded on margin with contingent liability are not permitted, except for forward currency contracts for hedging purposes, designed to minimise currency risk due to foreign exchange movement or exchange volatility.

Ethical considerations

The Board reserves the right to exclude companies that carry out activities contrary to their aims or from holding investments which could damage the organisation’s reputation. The Board expects the fund manager to have considered the suitability of investments of the same kind as any particular investment proposed to be made or retained.

Investment performance

For 2020/21 there was an unrealised gain of £216k; dividend income continued to produce a much better return than interest from banks. Total income was £57k (£65k in 2019/20).

The investment portfolio has produced a total return of 14.7% net of fees, compared to 12.1% for the benchmark over the year to 31 March 2021.

2020 had started positively as economic activity finally started to accelerate after years of sluggish

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FINANCIAL REVIEW

growth. However, by the end of February it became apparent that COVID-19 was spreading rapidly around the world. Investment markets fell sharply, reaching a low point on 23 March 2020, a week before the start of the financial year.

The strong rise this financial year therefore partially reflects the weakness in the two months preceding the start of the year. But, nevertheless, the portfolio has produced a return of 10.4% over the last two years combined, compared to 9.4% for the benchmark.

Markets were reassured by the financial authorities responding quickly to the onset of the pandemic, governments took unprecedented direct action, like furlough schemes, to protect jobs and help real economies contain the detrimental impacts of lockdowns and social distancing. As a result, markets performed well during the past year.

At an asset class level, the fixed interest proportion rose by 3.5% over the year, compared to a fall of -5.5% for FTSE Government All Stocks Index. The corporate bonds held by the portfolio reacted positively to the economic support, having been particularly weak in the initial sell off before the start of the financial year.

The UK equity proportion rose by 21.6% which was behind the rise of 26.7% for the FT All Share Index, but in line with the FTSE 100 index gain of 21.9%, as the higher quality investments held by portfolio did not rise proportionately as much as some of the hardest hit sectors.

Remuneration

Certitude aims to pay salaries which are fair and competitive within the charity sector and proportionate to the complexity of the role. In determining the right level of pay, this last year has shown the true value of what our staff deliver and this needs to be recognised in their remuneration particularly when people live in London.

We aim to:

Benchmark salaries against charity sector salary levels
Pay salaries at the median of charity sector salaries
The Remuneration Committee reviews salary levels annually

Our approach to remuneration is to ensure we can attract and retain the talented and motivated people needed to ensure we achieve our mission and deliver our strategic goals. The pay of the Leadership Team is reviewed annually, alongside that of all staff, by the Remuneration Committee which is a Committee of the main Board. Salaries are reviewed and benchmarked with other similar organisations in the not-for-profit sector and taking account of the fact we work in London. All Board members give their time freely and no Board member received remuneration in the year.

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Funds managed on behalf of others

Certitude does not formally hold funds itself on behalf of others. However, it does offer some support with, and management of, people we support’s finances in some cases, which is overseen by the Customer Finance Manager. For some people, the Customer Finance Manager acts as appointee for DWP benefit purposes, and in a small number of cases has been appointed Receiver by the Court of Protection.

Statement of the Board members’ responsibilities in respect of the Financial Statements

The Board is responsible for preparing the report and financial statements in accordance with applicable law and regulations. The Charities SORP (FRS 102) requires the Board to prepare financial statements for each financial year that give a true and fair view of the state of affairs of the Charity, and of its income and expenditure for that period. In preparing these accounts the Board is required to:

select suitable accounting policies and then apply them consistently;
make judgements and estimates that are reasonable and prudent;
state whether applicable accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements; and
prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Charity will continue in business.

The Board is responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the Charity and enable it to ensure that the financial statements comply with the Charities SORP (FRS 102). It has general responsibility for taking reasonable steps to safeguard the assets of the Charity and to prevent and detect fraud and other irregularities.

In so far as the Board members are aware:

there is no relevant audit information of which the Charity’s auditor is unaware; and
the Board members have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to ensure that the auditor is aware of that information.

The Board members are responsible for the maintenance and integrity of the corporate and financial information included on the Charity’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Auditor

A resolution will be proposed at the Annual General Meeting that Crowe U.K. LLP be re-appointed as auditor to the registered society for the ensuing year. In approving the Annual Report of the Board, the Board members are also approving the Strategic Report included therein.

By order of the Board Sue Wickerson Chair Date: 29 July 2021

Statutory Information

Other relevant organisations:

Bankers: Barclays Bank plc South West London Group PO Box 385 Onslow Hall The Little Green Richmond Surrey TW9 1WB Auditors: Crowe U.K. LLP 55 Ludgate Hill London EC4M 7JW

Investment Managers: Investec Wealth & Investment Limited 30 Gresham Street London EC2V 7QN

Independent Auditor’s Report

Opinion

We have audited the financial statements of Southside Partnership (‘the charitable company’) for the year ended 31 March 2021 which comprise the Statement of Financial Activities, the Balance Sheet and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

give a true and fair view of the state of the charitable company’s affairs as at 31 March 2021 and of its income and expenditure, for the year then ended;
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustee’s use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

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INDEPENDENT AUDITOR’S REPORT

Other information

The trustees are responsible for the other information contained within the annual report. The other information comprises the information included in the annual report, other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion based on the work undertaken in the course of our audit

the information given in the trustees’ report, which includes the directors’ report and the strategic report prepared for the purposes of company law, for the financial year for which the financial statements are prepared is consistent with the financial statements; and
the strategic report and the directors’ report included within the trustees’ report have been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception

In light of the knowledge and understanding of the charitable company and their environment obtained in the course of the audit, we have not identified material misstatements in the strategic report or the directors’ report included within the trustees’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

adequate and proper accounting records have not been kept; or
the financial statements are not in agreement with the accounting records and returns; or
certain disclosures of trustees’ remuneration specified by law are not made; or
we have not received all the information and explanations we require for our audit.

Responsibilities of the Board

As explained more fully in the trustees’ responsibilities statement set out on page 28, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

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INDEPENDENT AUDITOR’S REPORT

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Details of the extent to which the audit was considered capable of detecting irregularities, including fraud and non-compliance with laws and regulations are set out below

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Extent to which the audit was considered capable of detecting irregularities, including fraud

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We identified and assessed the risks of material misstatement of the financial statements from irregularities, whether due to fraud or error, and discussed these between our audit team members. We then designed and performed audit procedures responsive to those risks, including obtaining audit evidence sufficient and appropriate to provide a basis for our opinion.

We obtained an understanding of the legal and regulatory frameworks within which the charitable company operates, focusing on those laws and regulations that have a direct effect on the determination of material amounts and disclosures in the financial statements. The laws and regulations we considered in this context were the Companies Act 2006, the Charities Act 2011 together with the Charities SORP (FRS 102). We assessed the required compliance with these laws and regulations as part of our audit procedures on the related financial statement items.

In addition, we considered provisions of other laws and regulations that do not have a direct effect on the financial statements but compliance with which might be fundamental to the charitable company’s ability to operate or to avoid a material penalty. We also considered the opportunities and incentives that may exist within the charitable company for fraud. The laws and regulations we considered in this context for the UK operations were CQC Regulations for service providers and managers, General Data Protection Regulation (GDPR), Health and safety legislation and Employment legislation.

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INDEPENDENT AUDITOR’S REPORT

Auditing standards limit the required audit procedures to identify non-compliance with these laws and regulations to enquiry of the Trustees and other management and inspection of regulatory and legal correspondence, if any.

We identified the greatest risk of material impact on the financial statements from irregularities, including fraud, to be within the timing of recognition of income, recording the impact of the CQC regulatory reviews and the override of controls by management. Our audit procedures to respond to these risks included enquiries of management and the Audit & Risk Committee about their own identification and assessment of the risks of irregularities, sample testing on the posting of journals, reviewing accounting estimates for biases, reviewing regulatory correspondence with the Charity Commission, and reading minutes of meetings of those charged with governance.

Owing to the inherent limitations of an audit, there is an unavoidable risk that we may not have detected some material misstatements in the financial statements, even though we have properly planned and performed our audit in accordance with auditing standards. For example, the further removed non-compliance with laws and regulations (irregularities) is from the events and transactions reflected in the financial statements, the less likely the inherently limited procedures required by auditing standards would identify it. In addition, as with any audit, there remained a higher risk of non-detection of irregularities, as these may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal controls. We are not responsible for preventing non-compliance and cannot be expected to detect non-compliance with all laws and regulations.

Use of our report

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Naziar Hashemi Senior Statutory Auditor For and on behalf of Crowe U.K. LLP Statutory Auditor London Date: 23 September 2021

Southside Partnership Statement of Financial Activities

For the year ended 31 March 2021

Unrestricted Funds £’000 Restricted Funds £’000 57 - 660 1,469 9,276 - 6,892 - 1,654 -	Total Funds 2021 £’000 57 2,129 9,276 6,892 1,654	Unrestricted Funds £’000 Restricted Funds £’000 75 - 7 1,338 9,566 - 6,371 - 1,393 -	Total Funds 2020 £’000 75 1,345 9,566 6,371 1,393
18,539 1,469	20,008	17,421 1,338	18,750
11 - 56 - 10,233 - 7,903 1,467	11 56 10,233 9,370	11 - 70 - 9,967 30 7,118 1,318	11 70 9,997 8,436
18,203 1,467	19,670	17,166 1,348	18,514
336 2 216 -	338 216	246 (10) (120) -	236 (120)
552 2 (404) -	554 (404)	126 (10) 332 -	116 332
148 2	150	458 (10)	448
8,079 33	8,112	7,621 43	7,664
8,227 35	8,262	8,079 33	8,112

These financial statements on pages 34 to 35 were approved and authorised for issue by the Trustees on 29 July 2021 and signed on their behalf by: Kate James Sue Wickerson Board Member

Sue Wickerson Chair

The results relate wholly to continuing activities and the notes on pages 36 to 55 form an integral part of these financial statements.

Southside Partnership Balance Sheet

As at 31 March 2021 Notes Fixed assets Intangible assets 6 Tangible assets 7 Investments 8 Current assets Debtors 9 Cash at bank and in hand Creditors Amounts falling due within one year 10,11 Net current assets Total assets less current liabilities Creditors Amounts falling due after more than one year 12 Net asset or liabilities excluding pension asset or liability Defined Benefit Pension Scheme (Liability) 15 Net assets Unrestricted funds General funds Property revaluation reserve Total Unrestricted funds Restricted funds Total funds 13	2021 2020 £’000 £’000 343 348 4,964 5,001 2,197 1,792
	7,504 7,141 1,261 1,640 3,066 2,235
	4,327 3,875 (2,322) (2,040)
	2,005 1,835
	9,509 8,976 (182) (202)
	9,327 8,774 (1,065) (662)
	8,262 8,112
	6,012 5,839 2,215 2,240
	8,227 8,079 35 33
	8,262 8,112

These financial statements on pages 34 to 35 were approved and authorised for issue by the Trustees on 29 July 2021 and signed on their behalf by:

Sue Wickerson Chair

Kate James Board Member

The results relate wholly to continuing activities and the notes on pages 36 to 55 form an integral part of these financial statements.

Notes to the Financial Statements

For the year ended 31 March 2021

1 Accounting policies

a) Legal status

Southside Partnership is a charitable company incorporated in England under the Companies Act 2006. The Charity is a company limited by guarantee and has no share capital. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the Charity. At the balance sheet date there was one member (2016: 1). The address of the registered office is 31-33 Lumiere Court, 209 Balham High Road, Balham, London, SW17 7BQ. The nature of the Charity’s operations and principal activities are to provide care and support for people who have learning disabilities or difficulties and/or autism, and/or experience mental ill health and/or physical disability or are elderly or infirm; and to undertake any other charitable purpose.

b) Basis of accounting

The Charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued on 16 July 2014, the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102), the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Practice as it applies from 1 January 2015.

The financial statements are prepared on a going concern basis under the historical cost convention, modified to include freehold and leasehold properties and investments at fair value. The financial statements are prepared in sterling which is the functional currency of the charity and rounded to the nearest £000.

The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all years presented unless otherwise stated.

The Trustees have taken advantage of the exemption from including a Statement of Cash Flows as per paragraph 1.12 of FRS 102 in the financial statements as the consolidated accounts of Certitude Support Group (Registered Society Number 30891R) are publicly available.

c) Judgements and key sources of estimation uncertainty

The preparation of the financial statements requires management to make judgements, estimates and assumptions that affect the amounts reported for assets and liabilities as at the balance sheet date and the amounts reported for revenues and expenses during the year. However, the nature of estimation means that actual outcomes could differ from those estimates. The following judgements (apart from those involving estimates) have had the most significant effect on

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NOTES TO THE FINANCIAL STATEMENTS

amounts recognised in the financial statements. For valuation and depreciation relating to fixed assets, please see section e) below. For estimations relating to defined benefit pension liability, please see section j) below.

d) Investments

The organisation’s investments are stated at market value. It is the organisations policy to keep valuations up to date such that when investments are sold there is no gain or loss arising to previous years. As a result, the SOFA includes those unrealised gains and losses arising from the revaluation of the investment portfolio throughout the year. Certitude as the parent company administers the investment portfolio on behalf of its subsidiaries and a Declaration of Trust arrangement has been agreed to facilitate this. Short term investments are treasury deposits held at financial institutions for a short period with a view to earn interest income.

e) Fixed Assets

Tangible fixed assets are depreciated over their useful lives taking into account residual values, where appropriate. The actual lives of the assets and residual values are assessed annually and may vary depending on a number of factors. In re-assessing asset lives, factors such as technological innovation, product life cycles and maintenance programmes are taken into account. Residual value assessments consider issues such as future market conditions, the remaining life of the asset and projected disposal values.

Depreciation is provided to write off the costs or valuation of property, plant and equipment less any residual value over their estimated useful lives on the straight line basis as follows:

Intangible asset, major software development of internal communication system - BUZZ	- over 10years
Intangible asset, HR software	- over 5years
Office equipment and computers	- over 4years
Telephone system	- over 5years
Propertyheld on longleases for officepremises	- at 2%p.a.
Freeholdproperty (excludingland)- at between	- 2% and 3.2%
Capitalisation threshold has been set at	- £5,000

Fixed assets, except property held on long leases, are disclosed at cost less accumulated depreciation.

Freehold property and property held on long leases are carried at professional valuation in accordance with the Royal Institute of Chartered Surveyors Valuation Standards. Professional revaluations will be undertaken at least once in every five year period. Impairment reviews will be carried out in the interim period.

An increase arising on revaluation is taken to the Revaluation Reserve except where it reverses impairment for the same asset. A decrease is charged to the Revaluation Reserve to the extent that there is a balance on the reserve for the asset and thereafter to expenditure. Freehold land is not depreciated.

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NOTES TO THE FINANCIAL STATEMENTS

f) Income

All income is accounted for in the SOFA when the Charity is legally entitled to the income, it is probable that the income will be received, and the amount can be quantified with reasonable accuracy. Income due to delivery of goods and services, furthering the objects of the Charity is included under income from charitable activities.

Contractual income and grants are included on a receivable basis. Contract income is recognised as performance obligations are satisified.

Rental income represents fees received for managing accommodation on behalf of housing associations, stated net of voids.

All income received in advance for the delivery of a specific service or activity is deferred until such service delivery or activity has taken place.

g) Expenditure

Resources expended are included on an accruals basis and allocated to appropriate heading in the Statement of Financial Activities (SOFA). Any irrecoverable VAT is included as part of the cost to which it relates.

Costs in relation to operating leases are written off to the Statement of Financial Activities as they are incurred.

Support costs are the infrastructure costs supporting the group’s charitable activities and governance. Support costs are allocated substantially on the basis of expenditure.

By virtue of S.478 Corporation Tax Act 2010, the charitable company is exempt from corporation tax.

h) Reserves

Restricted funds comprise monies where a restriction has been placed on their use by a donor. These are separately accounted for and described in note 13.

Unrestricted funds comprise monies given freely to the organisation that can be applied at the discretion of the trustees in accordance with Certitude’s charitable objectives.

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

i) Financial Instruments

Financial instruments held are classified as follows:

Financial assets such as cash, current asset investments and receivables are classified as loans and receivables and held at amortised cost using the effective interest method,
Financial liabilities such as bonds and loans are held at amortised cost using the effective interest method,
Commitments to receive or make a loan to another entity which meet the conditions above are held at cost less impairment,
An investment in another entity’s equity instruments other than non-convertible preference shares and non-puttable ordinary and preference shares are held at fair value.

j) Pensions

The company participates in pension schemes for eligible employees through several schemes. The NHS Pensions Agency (for former health service employees). There is also a Defined Contribution Scheme which is with the Social Housing Pension Scheme (SHPS), administered by TPT Retirement Solutions. This scheme was available to staff since 2011 and is now also the scheme for auto enrolment which Southside Partnership implemented for all staff from February 2014 as required by new pension regulations.

The company also participates in a defined benefit pension scheme for eligible employees through SHPS, administered by TPT Retirement Solutions. This defined benefit scheme was closed to new entrants in October 2011.

For financial years ending on or before 28 February 2019, it has not been possible for the company to obtain sufficient information to enable it to account for the Scheme as a defined benefit scheme, therefore the company has accounted for the Scheme as a defined contribution scheme.

For financial years ending on or after 31 March 2019, it is possible to obtain sufficient information to enable the company to account for the Scheme as a defined benefit scheme.

The change in accounting for the defined benefit pension scheme has impacted the accounts as following:

A change in method to calculate the defined benefit liability, impacting calculation of costs and actuarial gains/(losses).
An adjustment to pensions deficit brought forward, recognised in other comprehensive income for year ending 2019.
Liabilities held on the balance sheet in relation to the pensions deficit are no longer held as long term and short term creditors, but instead presented separately on the balance sheet as a defined pension liability.

Estimates of the net pension liability depend on a number of complex judgements relating to the discount rate used, changes in retirement ages and mortality rates. The Group engages a firm of actuaries to provide expert advice about the assumptions made and the effect on the pension liability and changes in these assumptions.

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

2 Investment income

Investment income
Bank/short term investment interest receivable Income on investments	2021 £’000 2020 £’000 - 10 57 65
	57 75

3 Staff cost

Wages and salaries Social security costs Pensions costs Agency staff	2021 £’000 2020 £’000 13,542 12,157 1,206 1,072 1,018 984 69 239
	15,835 14,452

Redundancy costs of £14,695 has been recognised as expenditure and paid (2020:£33,290 expensed and paid).

The average number of employees during the year was:	2021	2020
	Number	Number
Average number of full time employees	450	406
Average number of employees	680	620

a) One staff member received emoluments plus taxable benefits amounting to over £60,000 during the year (2020: none)

b) Pension contribution for higher paid staff was £5,196

c) No remuneration for services was paid to any members of the Board.

4 Net income/ (expenditure) for the year

Net income/ (expenditure) for the year
	2021	2020
Stated after charging:	£’000	£’000
Depreciation of intangible and tangible fixed assets	165	122
Auditor remuneration	16	15
Bad debts	89	13

5 Analysis of total expenditure

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

Analysis of total expenditure
Investment management fee Fundraising Charitable activities Supporting people with learning disabilities Supporting people with mental health needs Total resources expended	Activities undertaken directly Support costs 2021 Total £’000 £’000 £’000 11 - 11 54 2 56 9,252 981 10,233 8,093 1,277 9,370
	17,410 2,260 19,670

Included in Support costs are Governance costs of £28,211

6 Intangible fixed assets

Cost or valuation At 1 April 2020 Acquisition from Parent At 31 March 2021 Depreciation At 1 April 2020 Charge for the year At 31 March 2021 Net book value At 31 March 2021 At 31 March 2020	Software Cost £’000 382 46
	428
	34 51
	85
	343
	348

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

7 Tangible fixed assets

Cost or valuation At 1 April 2020 Additions Disposals At 31 March 2021 Depreciation At 1 April 2020 Charge for the year Disposals At 31 March 2021 Net book value At 31 March 2021 At 31 March 2020	Freehold Land & Buildings Long Leasehold Property Fixture fittings & equipment IT equipment Total £’000 £’000 £’000 £’000 £’000 3,050 2,000 8 53 5,111 - 14 - 64 78 - - - (28) (28)
	3,050 2,014 8 89 5,161
	37 40 2 31 110 36 54 1 24 115 - (28) (28)
	73 94 3 27 197
	2,977 1,920 5 62 4,964
	3,013 1,960 6 22 5,001

Freehold Land and Buildings and Long Leasehold Property classes of Tangible fixed assets were assessed and revalued on 31 March 2019 by Robert Wilson of HB Surveyors and Valuers. The basis of this valuation is Fair Value. The valuation has been undertaken in accordance with RICS valuation standards- Global and UK edition.

Historical Cost (Freehold Land and Buildings and Long Leasehold Property) at 31 March 2021

	Historical Cost
	£’000
Freehold Land Buildings	1,435
Long Leasehold Property	1,247

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

8 Fixed asset investments

Market value at 1 April
Additions
Disposals proceeds
Net investment gains/(losses)
Market value at 31 March
Historical cost at 31 March
Investments are represented by:
UK Fixed Interest
Overseas Fixed Interest
Total Fixed Interest
UK Equities
European Equities
North American Equities
Japanese Equities
Far East & Australasian Equities
International Equities
Emerging Economies
Total Equities
Property
Alternative Assets
Cash
Total
Debtors
Trade debtors
Rent debtors
Prepayments and accrued income
Other debtors
Amount owed by group

2021
2020
£’000
£’000
1,792
1,923
200
-
(11)
(11)
216
(120)
2,197
1,792
1,935
1,751
2021
2020
£’000
£’000
491
449
56
-
547
449
452
342
74
51
285
199
26
22
81
32
44
12
43
29
1,005
687
110
130
423
406
112
120
2,197
1,792
2021
2020
£’000
£’000
812
1,130
171
115
105
195
22
13
151
187
1,261
1,640

9 Debtors

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

10 Creditors: amounts falling due within one year

Trade creditors Other taxation and social security Accruals Annual leave accrual Deferred income Other creditors Mortgage (see note 13)	£’000 £’000 177 131 325 294 325 387 55 88 467 525 954 596 19 19
	2,322 2,040

11 Deferred income

The movement on deferred income in the year is: Brought forward Deferred in year Released in year	2021 2020 £’000 £’000 525 230 467 525 (525) (230)
	467 525

12 Creditors: amounts falling due after more than one year

Mortgage repayable - within 2 to 5 years Mortgage repayable - in over 5 years	2021 2020 £’000 £’000 76 78 106 124 182 202

The mortgage is secured on a freehold supported living scheme property. The initial mortgage of £428,000 comprised 80% of the property’s cost and is repayable over 25 years. The interest rate is 1.25% above base rate. Interest payable for the year was £2.9k (2020: £4.6k).

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

13 Fund statement and revaluation reserve

Restricted funds Other fundraised income City Bridge project Fulfilling Lives - Big Lotter funded Total restricted funds General funds Property revaluation reserve Total restricted funds Total restricted and unrestricted funds	At 1 April 2020 Incoming Resources Resources Expended Gains/ (Losses) Transfers At 31 March 2021 £’000 £’000 £’000 £’000 £’000 £’000 5 1 - - - 6 17 65 (64) - - 18 11 1,403 (1,403) - - 11
	33 1,469 (1,467) - - 35 5,839 18,539 (18,203) (188) 25 6,012 2,240 - - - (25) 2,215
	8,079 18,539 (18,203) (188) - 8,227
	8,112 20,008 (19,670) (188) - 8,262

Restricted funds

Other fundraising income - Income generated to enrich the lives of the people we support, such as improving gardens, provide assistive technology, and invest in technology to provide sensory experiences to benefit the people we support who suffers from profound and complex learning disability.
City Bridge project - A community arts project, with focus on mentoring people with lived experience for them to be able to run and facilitate various arts activities.
Big Lottery Fund Grant, Fulfilling Lives - a programme focussing on the impact of service design, and how person centred and coordinated services can improve the outcome for people with multiple and complex needs. The programme findings will be shared and used, so that the findings can be used to provide a wider benefit.

Revaluation Reserve

At 1 April 2020 Transfers At 31 March 2021	Freehold Land & Buildings Long Leasehold Property Total £’000 £’000 £’000 1,553 687 2,240 (11) (14) (25)
	1,542 673 2,215

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

14 Analysis of net assets between funds

Fixed assets Investments Current assets Creditors: due within one year Creditors: due after more than one year Defined Benefit Pension Liability	Designated £’000 Unrestricted £’000 5,308 - - 2,198 - 4,290 - (2,322) - (182) - (1,065)	Total Unrestricted £’000 5,308 2,198 4,290 (2,322) (182) (1,065)	Restricted £’000 - - 35 - - -	2021 Total £’000 5,308 2,198 4,325 (2,322) (182) (1,065)
	5,308 2,919	8,227	35	8,262

15 Pension Adjustments

Southside Partnership has complied in full with the requirements of FRS102 and detailed below are the disclosure notes required for both the Social Housing Pension Scheme as well as the Bromley Local Government Pension Scheme.

Pensions Trust Social Housing Pension Scheme

The company participates in the Social Housing Pension Scheme (the Scheme), a multi-employer scheme which provides benefits to some 500 non-associated employers. The Scheme is a defined benefit scheme in the UK.

The Scheme is subject to the funding legislation outlined in the Pensions Act 2004 which came into force on 30 December 2005. This, together with documents issued by the Pensions Regulator and Technical Actuarial Standards issued by the Financial Reporting Council, set out the framework for funding defined benefit occupational pension schemes in the UK.

The last triennial valuation of the scheme for funding purposes was carried out as at 30 September 2017. This valuation revealed a deficit of £1,522m. A Recovery Plan has been put in place with the aim of removing this deficit by 30 September 2026.

The Scheme is classified as a ‘last-man standing arrangement’. Therefore, the company is potentially liable for other participating employers’ obligations if those employers are unable to meet their share of the scheme deficit following withdrawal from the Scheme. Participating employers are legally required to meet their share of the Scheme deficit on an annuity purchase basis on withdrawal from the Scheme.

For financial years ending on or after 31 March 2019, it is possible to obtain sufficient information to enable the company to account for the Scheme as a defined benefit scheme.

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

For accounting purposes, two actuarial valuations for the scheme were carried out with effective dates of 31 March 2018 and 30 September 2018. The liability figures from each valuation are rolled forward to the relevant accounting dates, if applicable, and are used in conjunction with the company’s fair share of the Scheme’s total assets to calculate the company’s net deficit or surplus at the accounting period start and end dates.

Bromley Local Government Pension Scheme

During the year 2021/22 the Bromley service contract is coming to an end, and staff who are members of the Bromley Pension scheme will leave their employment with Southside Partnership. This will lead to a crystallising event, where Southside Partnership is required to settle Bromley pensions debt. The value of the debt will be calculated differently to the FRS 102 valuation included in these accounts. The amount will depend on various factors relating to future events, which are not known at the time these accounts are completed. The amount may be larger or smaller compared to what is currently provided for at March 2021. At this point we think it is likely that the liability will be smaller, due to staff TUPE arrangements in place.

SHPS Defined Benefit Plan

Present value of defined benefit obligation, fair value of assets and defined benefit asset (liability)

Fair value of plan assets Present value of defined benefit obligation (Deficit) in plan Unrecognised surplus Defined benefit asset / (liability) to be recognised Net defined benefit asset/ (liability) to be recognised	2021 £’000 2020 £’000 2,372 2,120 2,799 2,136 (427) (16) - - (427) (16)
	(427) (16)

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

Reconciliation of opening and closing balance of the defined benefit obligation

benefit obligation
Defined benefit obligation at start of period Current service cost Expenses Interest expense Contributions by plain participants Actuarial losses /(gains) due to scheme experience Actuarial losses /(gains) due to changes in demographic assumptions Actuarial losses /(gains) due to changes in financial assumptions Benefits paid and expenses Liabilities acquired in a business combination Liabilities extinguished on settlements Losses/(gains) on curtailments Losses/(gains) due to benefit changes Exchange rate changes Defined benefit obligation at end of period	2021 £’000 2,136 - 4 51 - 186 10 467 (55) - - - - -
	2,799

benefit obligation

Defined benefit obligation at start of period
Current service cost
Expenses
Interest expense
Contributions by plain participants
Actuarial losses /(gains) due to scheme experience
Actuarial losses /(gains) due to changes in
demographic assumptions
Actuarial losses /(gains) due to changes in
financial assumptions
Benefits paid and expenses
Liabilities acquired in a business combination
Liabilities extinguished on settlements
Losses/(gains) on curtailments
Losses/(gains) due to benefit changes
Exchange rate changes
Defined benefit obligation at end of period

2021
£’000
2,136
-
4
51
-
186
10
467
(55)
-
-
-
-
-

2,799

Reconciliation of opening and closing balance of the fair value of plan assets

plan assets
Fair value of plan assets at start of period Interest income Experience on plan assets (excluding amounts included in interest income) - gain/(loss) Employer contributions Member contributions Benefits paid and expenses Assets acquired in a business combination Assets distributed on settlements Exchange rate changes Fair value of plan assets at end of period	2021 £’000 2,120 51 155 101 - (55) - - -
	2,372

The actual return on plan assets (including any changes in share of assets) over the period from 31 March 2020 to 31 March 2021 was £206,000.

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

Defined benefit costs recognised in statement of comprehensive income

	2021
	£’000
Current service cost	-
Expenses	4
Net interest expense	-
Losses (gains) on business combinations	-
Losses (gains) on settlements	-
Losses (gains) on curtailments	-
Losses (gains) due to benefit changes	-
Defined benefit costs recognised in statement of	4
comprehensive income (SoCI)
Defined benefit costs recognised in other comprehensive income

Experience on plan assets (excluding amounts included in net interest cost) - gain (loss) Experience gains and losses arising on the plan liabilities - gain (loss) Effects of changes in the demographic assumptions underlying the present value of the defined benefit obligation - gain (loss) Effects of changes in the financial assumptions underlying the present value of the defined benefit obligation - gain/ (loss) Total actuarial gains and losses (before restriction due to some of the surplus not being recognisable) - gain (loss) Effects of changes in the amount of surplus that is not recoverable (excluding amounts included in net interest cost) - gain/(loss) Total amount recognised in other comprehensive income - gain/(loss)	2021 £’000 155 (186) (10) (467) (508) -
	(508)

Experience on plan assets (excluding amounts included in
net interest cost) - gain (loss)
Experience gains and losses arising on the plan liabilities
- gain (loss)
Effects of changes in the demographic assumptions
underlying the present value of the defined benefit
obligation - gain (loss)
Effects of changes in the financial assumptions underlying
the present value of the defined benefit obligation - gain/
(loss)
Total actuarial gains and losses (before restriction due to
some of the surplus not being recognisable) - gain (loss)
Effects of changes in the amount of surplus that is not
recoverable (excluding amounts included in net interest
cost) - gain/(loss)
Total amount recognised in other comprehensive
income - gain/(loss)

2021
£’000
155
(186)
(10)

(467)
(508)
-

(508)

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

Assets

Global Equity Absolute Return Distressed Opportunities Credit Relative Value Alternative Risk Premia Fund of Hedge Funds Emerging Markets Debt Risk Sharing Insurance-Linked Securities Property Infrastructure Private Debt Opportunistic Illiquid Credit High Yield Opportunistic Credit Corporate Bond Fund Liquid Credit Long Lease Property Secured Income Liability Driven Investment Net Current Assets Total assets	2021 £’000 2020 £’000 378 310 131 111 69 41 75 58 89 148 0 1 96 64 86 72 57 65 49 47 158 158 57 43 60 51 71 - 65 - 140 121 28 1 47 37 99 80 603 703 14 9
	2,372 2,120

Global Equity
Absolute Return
Distressed Opportunities
Credit Relative Value
Alternative Risk Premia
Fund of Hedge Funds
Emerging Markets Debt
Risk Sharing
Insurance-Linked Securities
Property
Infrastructure
Private Debt
Opportunistic Illiquid Credit
High Yield
Opportunistic Credit
Corporate Bond Fund
Liquid Credit
Long Lease Property
Secured Income
Liability Driven Investment
Net Current Assets
Total assets

2021
£’000
2020
£’000
378
310
131
111
69
41
75
58
89
148
0
1
96
64
86
72
57
65
49
47
158
158
57
43
60
51
71
-
65
-
140
121
28
1
47
37
99
80
603
703
14
9

2,372
2,120

None of the fair values of the assets shown above include any direct investments in the employer’s own financial instruments or any property occupied by, or other assets used by, the employer.

Key Assumptions

Key Assumptions
	2021	2020
	% per annum	% per annum
Discount Rate	2.12%	2.40%
Inflation (RPI)	3.31%	2.67%
Inflation (CPI)	2.84%	1.67%
Salary Growth	3.84%	2.67%
Allowance for commutation of pension	75% of maximum	75% of maximum
for cash at retirement	allowance	allowance

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

The mortality assumptions adopted at 31 March 2021 imply the following life expectancies:

	Life Expectancy at age
	65
	(Years)
Male retiring in 2021	21.6
Female retiring in 2021	23.5
Male retiring in 2041	22.9
Female retiring in 2041	25.1

London Borough of Bromley Pension Fund - Local Government Pension Scheme (LGPS)

The Local Government Pension Scheme is a defined benefits scheme. The assets of the scheme are held in a separate fund. An actuarial valuation has been provided by Mercer who have provided the following values and assumptions:

	2021	2020
	£’000	£’000
Balance Sheet
Defined benefit scheme liability	638	646
Statement of Financial Activities
Pension cost (staff cost)	251	290
Other recognised gains/(losses)
Actuarial gains/(losses) on defined benefit	104	(160)
pension scheme
The major assumptions used by the	2021	2020
actuary were
CPI Inflation	2,70%	2.10%
Increase in salaries	4,20%	3,60%
Increase in pensions	2,80%	2.20%
Discount Rate	2,10%	2.40%

Post retirement mortality assumptions (normal health)

	2021	2020
Non-retired members	S2PA CMI_2018_[1.75%],98% -males	S2PA CMI_2015_[1.75%],95% -males
	S2PA CMI_2015_[1.5%],89% -females	S2PA CMI_2015_[1.5%],85% -females
Retired members	S2PA CMI_2015_[1.75%],96% -males	S2PA CMI_2015_[1.75%],95% -males
	S2PA CMI_2015_[1.5%],88% -females	S2PA CMI_2015_[1.5%],85% -females

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

Life expectancy of a male (female)

Life expectancy of a male (female)
	2021	2020
- future pensioner age 65 in 20 year’s	24.8 (27.3) years	24.7 (27.2) years
time
- current pensioner age 65	22.9 (25.3) years	22.8 (25.2) years

Employer asset allocation

Employer asset allocation
2021 £’000 % Equities 1,202 66 Government bonds 55 3 Other bonds 153 8.4 Property 62 3.4 Cash/liquidity 18 1 Other 332 18.2 1,822 100 Net pension liability Estimated employer assets Total value of liabilities Net pension liability Analysis of amount charged to expenditure Service Cost Administration Expenses Net interest cost Past service cost (gain)	2020 £’000 % 829 65.7 81 6.4 39 3.1 54 4.3 16 1.3 242 19.2 1,261 100
	2021 £’000 2020 £’000 1,822 1,261 (2,460) (1,907)
	(638) (646)
	2021 £’000 2020 £’000 234 246 5 5 12 9 - 30 251 290

NOTES TO THE FINANCIAL STATEMENTS

CERTITUDE LONDON

Movement in plan assets during the year Fair value of plan assets at beginning of period Interest on plan assets Re-measurements (assets) Administration expenses Employer contributions Members contributions Benefits/transfers paid Fair value of plan assets at the end of the period Movement in benefit obligation during the year Fair value of obligations at beginning of period Current service cost Interest on pension liabilities Members contributions Past service cost (gain) Remeasurements Experience (gain)/loss (Gain)/loss on assumptions Benefits/transfers paid Fair value of plan assets at the end of the period	2021 £’000 2020 £’000 1,261 1,180 32 35 417 (112) (5) (5) 155 122 47 45 (85) (4)
	1,822 1,261
	2021 £’000 2020 £’000 1,907 1,498 234 246 44 44 47 45 - 30 (54) 66 367 (18) (85) (4)
	2,460 1,907

16 Capital and other commitments

There were no capital commitments as at 31 March 2021 (2020: nil).

There were no commitments under non-cancellable operating leases at 31 March 2021 (2020: £Nil).

17 Control relationship

Southside Partnership is a wholly owned subsidiary of Certitude Support Limited, a Registered Society with registration number 30891R which is the ultimate controlling party. Its Registered Office is 31-33 Lumiere Court, 209 Balham High Road, London, SW17 7BQ. The ultimate controlling parties are the Trustees of Certitude Support Limited.

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

18 Related party transactions

SSP is a 100% Subsidiary of Certitude Support, accordingly, transactions and balances arising with fellow group entities are not separately disclosed, as permitted by section 33.1A of FRS 102, since they are eliminated in the consolidated financial statements of Certitude Support, that are filed with the Charity Commission. The total indebtedness between group organisations as at 31 March 2021 and 31 March 2020 is stated in notes 9 and 10.

During the year Trustees have not declared any interests that could be determined a related party transaction.

19 Financial Instruments

The Group’s financial instruments may be analysed as follows:

	2021	2020
Financial assets measured at fair value	£’000	£’000
Fixed investments	2,198	1,792
Financial assets measured at	£’000	£’000
amortised cost
Rent debtors	171	115
Other receivables	1,035	1,457
Cash and cash equivalents	3,064	2,235
Financial liabilities measured at	£’000	£’000
amortised cost
Trade creditors	177	131
Other creditors	1,334	1,071
Pension deficit agreement plan (within one year)	-	-
Mortgage (within one year)	19	19
Mortgage (after one year)	182	202

20 Funds held on Trust

At end of March 2021, Southside Partnership Ltd was holding a total sum of £1,105,209 (2020: £972,451) on trust in relation to clients. This amount has not been included in cash or creditors in these accounts.

CERTITUDE LONDON

NOTES TO THE FINANCIAL STATEMENTS

23 Prior year comparatives, funds and asset allocation

Fund statement

Fund statement
Group Restricted funds: Harrow School Astley Day Centre City Bridge Project L&Q Project Big Lottery Fund Grant - You First Total restricted funds General funds Property revaluation reserve Total unrestricted funds Total restricted and unrestricted funds	At 1 April 2019 Incoming Resources Resources Expended Gains/ (Losses) Transfers At 31 March 2020 £’000 £’000 £’000 £’000 £’000 £’000 7 3 (5) - - 5 25 - (25) - - - - 74 (57) - 17 - 47 (47) - - - 11 1,214 (1,214) - - 11
	43 1,338 (1,348) - - 33 5,354 17,412 (17,166) 212 27 5,839 2,267 - - - (27) 2,240
	7,621 17,412 (17,166) 212 - 8,079
	7,664 18,750 (18,514) 212 - 8,112

Analysis of net assets between funds

Group Fixed assets Investments Current assets Creditors: due within one year Creditors: due after more than one year Defined Benefit Pension Liability	Designated Unrestricted £’000 £’000 5,349 - - 1,792 - 3,842 - (2,040) - (202) - (662)	Total Unrestricted £’000 5,349 1,792 3,842 (2,040) (202) (662)	Restricted £’000 - - 33 - - -	2020 Total £’000 5,349 1,792 3,875 (2,040) (202) (662)
	5,349 2,730	8,079	33	8,112

Southside Partnership

Contents

Chair and Chief Executive Introduction

Annual Report of the Board

Annual Report of the Board

Structure, Governance and Management

ANNUAL REPORT OF THE BOARD

Objectives and Activities

Certitude’s Vision, Mission, Pillars and Values are:

Vision

Mission

The Four Pillars

Values

Continuously improving: We are always looking to improve the quality of our support

Consistent and dependable: We are reliable; we understand the stability that our support can provide to people and their families

Working together: We can only be successful in our support by working alongside people we support, their families, carers, and local communities

Inspired by people: We believe in people and their capabilities: everyone has skills, strengths, and something to offer

Public Benefit

Our commitment to quality

Strategic Report

Our Priorities and Achievements

Strategic Goal 1: To improve, develop and expand our specialist support for people with:

What we achieved

Strategic Goal 2: To invest in and champion new and better approaches that inform our development and differentiate our support

What we achieved

Strategic Goal 3: People we employ, people we support and their families will know us as the best social care employer in London

What we achieved

Strategic Goal 4: To guarantee quality, effectiveness and deliver efficiency

What we achieved

CQC inspection ratings

Plans for Future Periods

Fundraising

Risk Management

Risk

Impact

Management

Financial Review

Reserves Policy

Going Concern

FINANCIAL REVIEW

Investment Policy

CERTITUDE LONDON

FINANCIAL REVIEW

No investment in unquoted securities

Ethical considerations

Investment performance

Remuneration

Funds managed on behalf of others

Statement of the Board members’ responsibilities in respect of the Financial Statements

Auditor

Statutory Information

Other relevant organisations:

Investment Managers: Investec Wealth & Investment Limited 30 Gresham Street London EC2V 7QN

Independent Auditor’s Report

Opinion

Basis for opinion

Conclusions relating to going concern

Other information

Opinions on other matters prescribed by the Companies Act 2006

Matters on which we are required to report by exception

Responsibilities of the Board

Auditor’s responsibilities for the audit of the financial statements

Extent to which the audit was considered capable of detecting irregularities, including fraud

INDEPENDENT AUDITOR’S REPORT

Use of our report

Southside Partnership Statement of Financial Activities

Southside Partnership Balance Sheet

Notes to the Financial Statements

1 Accounting policies

a) Legal status

b) Basis of accounting

c) Judgements and key sources of estimation uncertainty

d) Investments

e) Fixed Assets

f) Income

g) Expenditure

h) Reserves

i) Financial Instruments

j) Pensions