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2020-12-31-accounts

COMPANY REGISTRATION NUMBER: 02677824 CHARrrY REGIsfRATION NUMBER: 1008796 Registrar of Companies EDEN VALLEY HOSPICE, CARUSLE COMPANY LIMITED BY GUARAKfEE ANNUAL REPORT AND FINANCIAL sfATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2020 Eden Valley Hospice and Cumbria's Children's Hospice IlllllMIIIWII A479SklB5 A16 23106J2021 COMPANIES HCMJSE

59

David Allen Chartered Accountants & statut￿ Auditor Dalmar House Barras Lane Estate Dalston Carli51e CA5 7NY

EDEN VALLEY HOSPICE, CARLISLE COMPANY UMITED BY GVARANfEE CONTENTS Trustees. ￿p)rt {iTKcYwrdtirKJ kntegic report ar¥J directorg ￿￿t) ito22 Ir*pendent a￿lit0￿$ retKJrt 23to27 Con501idated 5tatsment of finarrial aL￿￿tieS (indudiThJ im)me and exp￿ture acc(xrt) 28to29 Con￿)11dated bala￿e sheet Balan￿ sheet 31 con￿lIdated Stateff￿nt of cath flows 32 Notes to finarbial statern￿ts 33to64

EDEN VALLEY HOSPICE, CARUSLE COMPANY UMThED BY GUARANTEE TRUSTEES. REPORT (INCORPORATING THE sfRATEGIC REPORT AND DIRECTORS, REPORT) The trustees, who are directors for the pxjrposes of compavry law, present the annual report tLWher with the ftnanoal ststements auditorfs rekY)rt of the dwrits￿e ccrfnpary for the year ended 31 Decemtxr 2020. The annual rewrt ser•ts tr purtmjses of a trustees. ￿￿￿￿¢ strategK ￿ptyt and a directors, rewrt uThJer company law. OBJÈCTIVES AND ACTivrriES Eden Valley Hosp¢ce and Jigsaw prtivide p311iabNt aThJ WKJ of life care ond sUPPOrt to adults and thildren with life4imits.ng ￿ teminal illnesse& We pThde the hKJlEst standards of nursirNJ and rnedicd and therapeubc care, ddivered with compassion to Patients when rwl it mosL To the famllies, friends and carers of our patients T•ve exteThl same dedicatiw empathy ihrough our family Sur￿ Sern￿. We astyre to be the leading p￿der of e￿Ient speoah'st palliatNe Ca￿ semces for patients, their familles and carers acn)ss North Ojmbria fty ttE adult and ttt wlK)le of Cumbria for our thildren's se￿￿. We are proud to be eML￿￿(l￿j wthin (xr ￿31 communities and recognise the IMFQrtar￿ of and are committed to in partrErship with our commiss¢￿ErS and other care agenoes and rriders. Our Mission By 2025 evuyone in our c(MMiunlty with Ilfe limibrg co￿￿11c￿ and palllalfve care needs wlll have a￿$$ to ex￿lent Ca￿ in the nght Pla￿ at the right tin.' Our Vlston To prowde care and suppJt to kwle affected ty life limib"rKJ Ii Iness those wh) require palliatrve care., ILI,, I I

EDEN VALLEY HOSPIC4 CARLISLE COMPANY LIMITED BY GUARANTEE TRusfEES' REPORT (INCORPORATING THE STRATEGIC REpoKf AND DIREcfoRS' REPORT) {cof4Tif4UED) Our Values Carlng ¥3ys remwnber ￿ are Ive for the tnefft of our patients, th￿r families and eath ottEr Respect we are always aware of f4KI c(fft5ider ￿ pers(M)al Or￿Msta￿e5 of others Dignlty Y￿ treat everyone as an irK1t￿dUal Professional we a￿ accountst4e, irbJu9ve aThl never stop imwowrwj Our Se￿iCeS Our 'normal' services to pati￿lts ar￿ fanily irKILKIe: • 12-bed unit for adult inyakn.ent care • 5-ttd Chlldren's Hospice wth Day Fk)spte pthsh)n • Adult Day Hosp¥ce to sUp￿rt living at * Outpatient dinirs • Counsellirwj 5UPPOrt arKI 5peuakst 50cial ore • Spiritual care • Sunflower grcHJp to S￿r￿￿t peoF4e carry for fanNty ￿ frients • Complementsry therapy (knmight accommodatiw for famil￿$ Our sen11￿ have been m(MJMed durtTrJ ￿ COVIt>19 parKI￿￿c. however. we contiThE to prowde 5Fecialist deli￿ed by a skilled t&wn of dc£tL¥s, Nrses, C￿nsel10￿, stsial workws, spiritual carers. arKI theratmsts. Our provision aims to help our patr.ents enfv the best WS5ible quality of life. through a wide rarffje of treatrnents, theratie5. a￿1 general ca￿. We are proud to offer high quality personalised core whlth reflects the needs and wishes of each iTrJMdual aduL arKI thikl. Publklnefft The trustees confimi that tw have complied with ￿ re(yrements of 4 cl the iJkiritles Att 2011 to have due regard to public berEfft guidarKe publisFEd by the Charity Crynmi55ion for EnglarMI and Wale

EDEN VALLEY HOSPICE, CARLISLE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT (INCORPORATING THE STRATEGIC REPORT AND DIREcfoRS' REPORT) (CONTINUED) The tw'ce conbThJes to be Slvr￿rted by a 9￿at team of vdunteers. however the COVID.19 paNkmic has had a dlrect Impart on their contrIbUtK￿ to su)p￿r¥J in all area5. Due to the feduced Se￿￿5 and the do$U￿ of the retsil outlets. ￿ impart ￿ Th)t hamng volunteers SUPFA)rtirrfJ the hos￿￿ has not been as thallengiTrJ as was first ewta. c￿ There are a few of our volunteers that have ￿tsnued to wlxk thrw the parKlemiG They iTrJude the lottery vdunteers, drivers arKI some of NxAunteer gardeners VA￿ have continued to work by adhering to the strtr¥Jent covtD-19 health and safety restiiLkn. As many of our vdlnteers are retired the co￿D-19 paTrJemic has made them rea55esS their live5 and as a result 9)me v(dunteers have deo.ded mt to ttfflb"rnJe with the hospice. We are currentty wewiNJ vOl￿teer reg￿er to IW these thanges will impart on volunteer numbers our provssic DuriThJ the pandemic we have a range of atvroathes to erswe that our vdunteers and furlough stsff have remained C￿nected with the W'ce, these IThj￿Ye a weekjy ts￿letin. Sbx weekjy Zoc meetings and indimdual calts. Continual improvement to communication5 is at the of maintainirKJ ernplo￿ and volunteers engagemenL Staff br￿¥¥J5 are hdd Writt￿ communic3t*)ns are maintsined throwh wular ' I￿(￿)S and news bulletir￿ to wre that all stsff aThJ volunte￿5 are kept informed, briefed on topical ssues and Invited to ccth"Lxrte to de￿￿k￿ts as necessary. Feedback from 5tsff ar)d Vol￿teerS is 9athered through annual sur¥eys; the nwjst recent staff survey was condurted In earfy 2020 aThJ the regjts of ￿"ch were anatysed aThJ shar￿1 with all. management tearn has resForKl&J to fir#Jiros aTrJ initiated imwovement ￿On5 with Frf)Stkn"ve results indicated through smaller follow up Surve￿ This demonthtes dearer lines of comm￿Nca￿0ns. indugvity aTrJ prompt action that resLtts in a nMYe p)yb've arxl prc11￿1]ve wo￿0

EDEN VALLEY HOSPIC4 CARLISLE COMPANY UMITED BY GUARAPItEE TRusfEES' REPORT (INCORPO￿TING THE sfRATEGIC REPORT AND DIREcfoRS' REPORT) (CONTINUED) STRUCTURE, GOVERNANCE AND MANAGEMElfr Eden Valley Hospice. Carlisle was incortx)rdted on 15 JaTKJ¥y 1992 as a company limited by guarantee with company registraticfft number 02677824, armfj is registered the Charity CommiS￿On wlth registration num1￿ 1008796. The tharitsble company is govemed by its memorandum * art]'des of as9xiation. The d￿rity has one w￿11¥ subsidiary, Eden Valley Hospi￿ (Sh)p} ￿MI￿1 which operates various retail outlets and a lott￿. gistered company addrw is Eden Valley H￿.￿, t￿rdar Road, Calli￿, Cumtsia, CA2 45D. The Board of Trustees is rotsted ￿ a Lrydical bags. Trustees seThE for a peri¢xJ of up to fwr years. At the of this period trustees may offer tr￿n5￿Ve5 fty re-election in accordan￿ with the memorandum aThJ a￿"deS of assLxiab"on for a S4￿seq￿ of up to four years, If ty have exFerti'se or skn'lls which ￿ Board withs to retsin. Athlits of trustees, skills a￿ carried out wutarly aThJ al tnth are exFcted to eroage with and comFdete all marbjatory trainiThJ modLdes. If sknlls gaps are identified writhin trE Board. emphasis is aced on these areas as part of the re(Juitinent process. Ath8b"sements are placed in local newspapers and on tr website aryj applKations a￿ Inwted from all S￿r5 of ￿ community. mem1￿r5 of the Board of Trustees. kd by chaiM￿n. cary out inteMew5. TnJ5tees a￿ only apw)inted after a robust retrurtm￿t (Yoctss t￿￿t is by r&￿er￿e5 arKI a d￿d0$u￿ arvj barring Servi￿ certificate. An i￿luCtion progrdmrYE is eaLli4d agreed by ￿ Chaimian, which comFYehensive site vtsts meeb"ThJs wrth Ex8JJtive Sffiior Managtsnent Team. Whe appropriate, visits to ￿er hospI￿S may be arrar¥Jed. rE•V trustee is linke(I with an existing Board member thr(￿h an Infom￿1 tth(ty Wem. ￿p￿rtI￿j infomation from the Charfty Commisson. Hospice UK. Togethw f(K Short Lives aThJ C￿panIeS Fh)use relatifVJ to the dLths and responsibilities of trustees 15 wovthd to &ich recniL Details of rdevant courses are shared wlth trustees to enable them to iThJease their k￿￿edge and wthrs13Thlir¥J of their rde.

EDEN VALLEY HOSPICE, CARUSLE COMPANY LIMrrED BY GUARAfiTEE TRusfEES' REPORT (INCORPORATING THE sfRATEGIC REPORT AND DIREcfoRS' REPORT) (CONTINUED) dirertors of the (tsritsble compary are the t¥)ard of tr￿, wlx) all give thelr time freely. No tnstees r￿1ved remuneration. The s￿l0r manag￿￿ent Team comprrses the manag&71ert kkywnnel crf the Chadty. ￿ponsIble fty directiNJ arKi controllirvJ the day-to-day operats.ons of the Ho¥xce. The pay of senic management px)siti¢ms is congdered arhj agreed ty the workfo￿ Su￿(c￿mittee and any charrfjes to pay and remunerats'on arKi appointments to senior management rM)sb"ons must be approved by this sub-commrttee. Tr Pay PolKy aThl as￿ated controls appties eq￿allY to all staff I￿lUdIr￿j senior management. Extemal be￿rnaT￿irKj other Ma￿et factors a￿ C￿der￿j when settlng the rernurerati￿ of senior mar0geM￿t Pogtions. Govwnance of the Charity is the ￿SIbilty of the Board ofTnJstee The Chtef Executive has resp(￿SibilIty for implementlrvj strategy and oVer￿1￿j day to day runnirrfj of the Hospits, which is cLMydinat&Y through the sern.or Management Team. The Sen1￿ managern￿t Team consists of: • Prof P ￿vseY, Chief Execuiive . Mrs. J Wilson, Head of ainKal SeTh￿ (Deputy Ch￿f Execubve and Registered Manager) Mr N Heaney, Extemal Financial Consultant as Mrs. G Martin. Head of Finan￿ and Support Servi resigned March 2021 • Mrs. S LacaillBurton, Head of Mafketirvj and [rK0￿ Gen￿ation . Dr T Storr, Medical Director aThl Con&Atsnt in Palliative Qre Eden Valley Hos[1￿, Car1151e 15 registued with reg￿ated by Qualty Commission. The Board of Trustees has ovuall responsibility for the governan￿ aNJ (klivery of servi￿. induding ag￿e1￿j strategy. The Board meets q￿irt￿lY aThJ tskes 5￿jaI inter& in Sk)ecific areas of the Hospi￿. AJI (Dnflirts of interest are stst&l at P•)ard rneet]n￿. eX[￿Cl￿ of Interest rnted at all meetirKJs regardirKJ ageThJa item& l. WOr￿Or 2. FInar￿e, A￿lt a￿1 Ilsk 3. ainical &)vernar 4. Fundraigng and Irthne Gerwation

EDEN VALLEY HOSPICE. CARUSLE COMPANY LIMrrED BY GUARAPtfEE TRUSTEES. REPORT (INCORPORATING ThE sfRATEGiC REPORT AND DIREcfoRS' REPORT) (CONTINUED) Relationships Wbth related prties Eden Valky H￿￿. Carli activdy w(xks in partnership with other r¥)n-tuth arKI statutory service pwder5. commi59oning authorities arKI users, to devdop aTrJ promote specialist palliative care services for l))th adults arKI thildren. Trustees and the Senior Management Team are proactivety eThJaged in securir¥J arKJ ￿aIniNj links with è rarMJe of c￿MiSsiOn1ng leads, NHS partrEr5 and ottrv IrKa woMder& Eden Valley Hospice (SW) Limited Is a y#￿Ily owwl subshdiary of the tharitable company. Eden Valley Hospi￿ (Shop) Limited involves retail and bttery operations. Retsil operates several retsil cKrtlets which predominantty sell donated gr￿￿$. ￿ knttery operates a weekjy lottery, seasonal raffles and an annual grand draw. The pyofits generated by Eden Valley HOW￿ (S￿) ￿rnrted are donated to Ethn Valley HO￿￿, Carflsle uThJer a o￿n￿ble Deed of CovwonL Eden Valley Ho¥H￿. Carli51e embedded strotegic r￿ mawement arratwnts tF¥at compri . Identyng, managing and reviewong the strategc risks faced ty Eden Vallw tr)spi￿, in line with the risk management arrangements and doojmenb.ro tFE5e in a risk register. Finan￿. Audit arKI Risk committee prrmdes oNw-sight to the risk management aThaThJements arKI congders the Strotegic Rj'sk Regir at eath meetirvJ. • Estsblishing and reviewirg polioes afKI proc&Yures to mitigate It￿ identrfied Strateg￿ risks. . Implementi￿ tdicies aThJ wcTrJures de￿'gned to minimlse any rK)tential impact on Eden Valley Hospi￿, Carlisfe stxyJld ttrKise risks materiaise. . Carrying out operakn.onal risk assessments on actswties aTrJ even . A prcws for recordirKJ. examining. ￿F￿￿"r￿j refiectiry ￿ all aCcid￿ts. inudents arKI rtar misses. . Business continuity planrlry arraThJemerrt> The charitatAe ccnpany uses basoc finanoal irtslrw￿nts. in(JXirwJ tr debtcys and tTedltors that arise direcuy from its opeTrtions. The main risk5 a55CKiated with tFEse are cash flow, liquidity, reputa￿On and Interest risk The d￿ritalIe company manages its financial o)mmltr6￿ts to ensure suffioent liquidity to meet all foreseeable need

EDEN VALLEY HOSPICE, CARLISLE COMPANY LIMtrED BY GUARArirEE TRUSTEES. REPORT (INCORPORATING ThE STrATEGIC REPORT AND DIRECTORS. REPORT) (CONTINUED) Compllance wlth laws and regulatlons Chief Executive reports to the BC￿rd of Trustees aThJ meets ￿ul8r￿ with the Chainnan. The Board of Trust￿ meet quarterty. and the managers atterKI these ￿1r￿j$. Minutes from all sub-O)mmittees are orcuLited to ￿ Board of Trustee& Tr Chair frcmn eath sub committee presents the key points of bu&ress fmm each sulKcrfnmiitee to the Board a￿1 deosbM5 ratJfKations a recorded. Key area5 of £(mn￿larKe are ￿utInised by the relevant Su￿c￿nM1ltee. Care Quality Commission requirements are overseen by ainical G)vernar￿£ sub-committee whereas Strategic R15k Management arKI Health arnl Safety Is ovexseen by finar£e, A￿lIt aThl Rlsk sub-committee. Followlrrfj puLliCa￿n of tte Health Tr￿ 21y)8 IRegulated Actiwty) Regulatr'ons 2009, Eden Valley Hosp1￿, Carh'sle is monitoral e5senbal stsndards of qualty and Safety by ￿ Care Quality Crynmisson (CQC). The last c￿ Ir￿ Flo￿ in 2016 Hospi￿ was judged to be GOOD across all area •• Hospices are alKJned with'PuLlic Health. and a ￿ insWKNI under thls ne￿ reglme is awaited. Contsct wth ￿ nominated CQC Relats"onship Man&Fr is mairtained throwh)ut the year, pmwding inforniation on notifiable charwjes in line wrth its requirem&ts and a)suriw an open aThJ wppO￿.ve line of communication. Eden Valley Ho51N￿, Carlisle is monitored in rewt of envircfflmental I￿alth has a compret￿s1ve health arml Safety ￿￿1Cl aThl a￿t franM¥orl( in Fla￿ whKth is overseen by suitsbly qualified hospice staff. Muth f￿5 ha5 given to the c(h)r(Jination artd delivery of a o)mprekngve and well supp)rted leaming and devdoprrEnt rescwtr tlywgh tt Bluestwm system. Becoming a Learning Organisats'on has bn a key comF(rtit to ertsrtr the how'tr delivery. WLEStream, an e-learnir platfom), continues to be uts"li5ed thr(wh mDJular based mandatry pthges, with additional modules speofic to rde5 re¥¥x&￿.Iltle$. PAJitional trainiNJ courses and events a￿ and often hosted by the Hospi￿, to tomplemert the e4eamir¥J suite atxl e￿end the training arrangements. frh)We￿, the COVID-19 paThI￿niC has greaijy r&￿￿ed the oppmytunity for das5-based1face-t0-fa￿ sesgors and the plan to imwove ow ￿ systerr6 will enable greater OPFrf)rtunit￿s to pwde d1Star￿ leamiry ￿ a range of platt(￿5. Stsff appraisals tske FA0￿ annually to ensure I￿lIvidUal trainirwJ rds are identified aTrJ met. We a in the ty0￿$ of reviewiry wr to apwaisals to ensure ty fw on deltveriNJ petsonal development whith suppyt the athievemwts of our (The obpth'ves. Indemnlty Insurance The charitsble company has purd)ased irNJemnlty Insuran￿ durirwJ the year on behalf of the InJ5tees. The insurers have indemnified the trL￿eeS in reSFert of ary kiss arisr*J frtyn arry daim whith may be made arisng from any iyeach of dijty, negl￿ert attl¢)misg￿ and breath of wa￿anty/authQrity or IlbellslarKlerldefamation committed in faith in Connects￿ ¥Mth the cor¥JtKt of the buslness carried out by the tharitsble c(mpany.

EDEN VALLEY HOSPICE. CARLISLE COMPANY UMITED BY GUARANTEE TRusfEES' REPORT (INCORPORATING THE STRATEGIC REPORT AND DIREcroRs' REPORT) (CONTINUED) REFERENCE AND ADMINisfRATIVE D￿AlLs Trustees Mrs C M Weavir4J Mr M S Iredale 6 January 2021) Mrs R Bag5haw Dr C L Haryey Mr J F Porter Mrs l M Bowles Mrs H A Wade Miss K A JO￿ [re￿ned 4 January 2021) Mrs E M aose (resigrEd 28 Febn￿ry 2021) Dr M {￿Signed 16 Marth 2020) Mrs J A Murray (resigned 8 November 2020) Mr M C DLrffell (aprKJinted 23 April 2021) Mr D TatteTsall {aFwnted 23 April 2021) Mr J Barrell {apwinted 23 April 2021) Dr B Kerr {ap￿Inted 23 A￿1 2021) Ms R Stefvs( Principal Offlce Durdar Road Carlisle CA2 4SD Durdar Road Carlisle CA2 4SD Company Reglstration Number Charlty Registrntion Nwnber 02677824 ICKJ87%

•1 EDEN VALLEY HOSPICE, CARLISLE COMPANY LIMrrED BY GUARArirEE TRusfEES' REPORT {INCORPORATING ThE STRATEGIC REPORT AND DIRECTORS. REPORT) (CONTINUED) Banker5 aydesdale Bank 239 ￿￿Jstown Road ngstown I￿k￿.31 Estate Carlisle CA3 OBQ HSBC Bank pk 29 ETwJlish Street Carlisle OjmL￿IaTh￿ ￿1[dI[¥j Sxiety OJmbedaThl H￿se Girfisle CA3 8KX wbrook Bank Ltd Warley Hill &fy'ress ParK Great Wadey CN13 38E Handejsbank l Muthanvs Dri4 Parkhou5e Carli51e CA3 OJW Auditor Da￿d Alkn Chartwed Acc(xrtants & Statutory A￿lItor Dalmar H( Barras Lar* Estate Dalston Carli4e CA5 7K

EDEN VALLEY HOSPIC￿ CARUSLE COMPANY LIMrrED BY GUARAiifEE TRusfEES' REPORT (INCORPORATING THE STRATEGIC REPORT AND DIRECTORS REPORT) (CONTINUED) STRATEGIC REPORT The following seCtior￿ for athe4e))ents aTrJ ￿￿IKe aThl finwKial review form the strategic report of the charity. ACHIEVEMEpifs AND PERFORMANCE Strategic Review • Although we complebj a fvndamentsl re4iew of our strategic itirertion in 2019 vthith resulted in a revised strategy for 2019-2025. This strategy has teen rewewed to ttE COV1Tr19 pandemic. Planning atThJ Develownert • We have completed a full w￿kfOr￿ wew. whith has led to delivery of staff contracts for all staff. In additirm. the review has enabled FK)stice to Streami1￿ its SeN1￿ to ueate greater effioencies arKJ the effecbve u of This a(t"¥ity i￿luded r￿lUndancieS. . We activdy sought to remrJd wr dinKal #aff profile, whith in tum ueates greater effKlencies, imwoves our thlls set arKJ promotes ￿rsonal devekVM￿tt by Pmmdlng: . Non.medical prescritvs athJrKed nurse prath"ticfftrs to suAy)rt our medical cOl￿gues. . A programme of stsff devel0lyi￿t that rewants Thjr tr￿allh care as95tsnts to ￿able to achieve the care ￿rtifiCate. . SP)ns￿ShiP ant1 suptmxt to stsff ￿￿lber5 thrO￿h their apwenty.￿W to complete the nursiThJ a5500ate qualification. . SupF¥yb'ng registere(I nurse5 in attsir￿￿ prexTibry q￿lI￿￿tiOnS. . We ContIn￿ to alress the retentm and rerniljnent rf staff throL4h extemal bethmath.ng cross NHS a￿1 w.￿ Sector. • We have reconfigur￿￿ our facilits t&Jn aThl rt￿d roles and respO￿lI"16￿es, whlth Ind￿led the introducbon of a ne¥ r(Ae, trwtslity Lead. . We £￿tIN￿ to improve our pharnacajbcal pyomsion thr<x¥Jh (thaEYJirKJ to Boots pham￿￿Utl￿l -io-

EDEN VALLEY HOSPICE, CARLISLE COMPANY UMITED BY GUARANTEE TRusfEES' REPORT (INCORPORATING ThE STRATEGIC REPORT AI4D DIREcfoR5' REPORT) (CONTINUED} 3rKial Stsbilty The COV10-19 parhyemic has req￿￿ us to re￿eW our fina￿lar rthtKin and as a rewlt we have.. • Further defi￿j our rn￿t re[￿tIr0 lnfcThti(￿ to ￿kible dear aTrJ presentation of r finanoal po&b'on. whth has tr￿ped LS to ￿￿er implicatK)n5 of our finanoal risks, sensitiwties, and tErformarKe to tx . DeveloFed a short-terni finanaal plan, whith will rwew midyar. Ths approach will help ￿ to keep abreast of the current Un￿rtain financial dimate aThl ￿1p us to ensure our sustainabih.ty going f¢Thard. • fJeated a thr*.year recow pfan, WFSWts ¢)ur Strateg￿ ￿an ar￿ pr•￿tieS yet is mindful of the potenbal cha￿1r@ financial . Idattified a realisknc caiital F￿Jects ￿ to lmwu￿d patient faolitie5. enhan￿ provlsion, increased seojnty IMpr￿d communIcab"￿ s>stam& . Secured more statylty to chanty reserve le4t15 which, in parL Nis ￿abled us to revlsit our appmath to managing our inveStM￿ts, ewetted reknrns Im investments in alignment of risk artite programme to ensure all ￿lOeS aThJ wocedures were owned revthyed within the required timescale Environmert . We have created rth individual patiert rooms thrO￿h the converrion of a sitting room and staff room. whi(h has enatAed ￿ AdLtt Irwatient Unit to 5afdy maintsin 12 teJ5 during the parKJemic. . We have improv￿1 s• to IwKe ty dwThJing ￿ access Wstem the three main li-

EDEN VALLEY HOSPICE, CARUSLE COMPANY LINrrED BY GUARApifEE TRusfEES' REPORT (INCORPORATING THE STRATEGIC REPORT AND DIREcfoRS' REPORn (COPfftNUED) 20ZO 2019 2018 Adult In•palient unit Bed ￿(UPancY % Patient adMI￿or 226 258 Patient deaths 102 153 159 Patlent dixhar9es Referrals (% admtt&J) Average length of #ay Day H¢>spice Outpatients in year Attendance rate 71 73 104 67 io 81 Pats'ents dlstharged Patients dec&ised 18 14 Referrals (% admitted} Jigsaw Childron's unit No. of Patients 71 42 Day care sessions attetKtsJ Over night care sessions prowd&J Combined day and night r¥te sws Referrls (% adrTMtted) Patient deatr 685 (49¥0) 564 (44%) 307 827 (79%) 613 (63%) 362 5 (38%) 13 {54%) 2020 data - Red￿e￿ 5ervKes due to covit>19 to Families and Carers Totsl number Servi￿ users SUP[￿e<l Distharge fmm l.'I support Number of sessicffj provided in )tar Average period in 5erv7ce Social Work- Support to Patients Total number of pab'ents supported 2020 data not awdilable 457 629 102 205 -12-

EDEN VALLEY HOSPICE. CARLISLE COMPANY LIMrrED BY GUARAIITEE TRusfEES' REPORT (INCORPORATING THE STRATEGIC REPORT AND DIRECTORS. REPORT) (CONTINUED) FUNDRAISING ARRANGEMEKrs The Markthro and Income Gewation t&wn haNE Lwi th￿Ier￿1 throwh 2020 due to the govemment reStn"cts"C￿ ￿a¢e￿ ￿ all pubiK events arNI s(Mial gattrings. The reqU1￿ment to dose the retsil outlets durirJ the two penods of k￿k(kn￿ ha5 also had a h￿e impact on income generatiorL However, indmdual te￿ wy as has ttE bttery figwes ofKI our legaaes have helped to gready improve the bottcffi li￿. The le9￿$ along ￿tti govemrnent furKling a￿1 other fundlrKJ iiwtiatives has provided sm finarKial s￿lty for t￿ tEginniNJ of 2021. With dear demonstration of adFErerKe to thant legislation. GamblirKJ Commission requirements and compliarte with the prres￿.0nal standards of the FurKJraisThJ Regulat￿, c(KJ￿1 with measures to protert WI￿1¢, I￿￿ling peth, from ￿￿easonablY intrugve or persistent fLWKlra1￿ng aPFKoathes. and undue pre55ure to th)nate. we a￿ exceptional￿ Fyoud of our fundrai5tng achievema)ts. In supm of these arraroements, the Ho5￿e has an ethical fiJnding p)Iicy 5tstement and ths was revie¥¥ed in 2019. srRATEGIC AIMS We revised our stTategy fLY 201>2025 to betttr pM)sfition us to meeting extemal thallenges we face. As we twjild uFon that legacy aThl streNJthen our retxrtab'on as a p￿der of high4Juality end of life ore seThices, we aim to widen, imkyove and incTease access to excellent pallsats.ve and end of life care services fw the comm￿}1￿"e$ we gJFfrfXt arNJ ￿P those from uTrJer represent•J groups and in remote communities to access palliative aNI end of lrfe C47re that ￿1p5 them achieve their preferred pla￿ of care or death. We set the same taryets tr wr ]￿saW Ollldren's Hospi￿ that serves the whole of Cumbria. The COVID.19 pamlemic has forcal us to Miew 5trategc plan aThJ ￿{a0J$ our acbvity to (reate sustsinable future. As we have idwrtified tN)th a short aThJ medium-term [￿an to hdp CTeate financial security through creab.ng effi(ierKies aTrJ Klenbfying tthtsal nv4V fuThlirrfJ stream& As such we have created a recovery plan, which will t rewewed in mid-2021 with the ambib.on of momng cwjt of a deficit iNAget ￿1th1n the r*xt three year& It is hoFed that we wll te back on-line to meet all our aspirations for 2025. Ow current Fwtion 15 through the nab'onrl hosp.i￿ wofile. 13-

EDEN VALLEY HOSPICE, CARLISLE COMPANY LIMITED BY GUARANTEE TRusfEES' REPORT (INCORPORATING THE STrATEGIC REPORT AND DIREcfoRS' REPORT) (CONTINUED) The der￿nd for our Services will contirn￿ and we a￿ crynmiited to makj'rvj ￿spi￿ Ca￿ ac￿s￿l￿e locally to all who rd or want it and to improve Ca￿ across the county and t￿y￿1, by educating and 5UPtKt'ng others in how care is deli¥ered arml It ￿ be Impr￿￿1 UFM)n and diF£ussed at all the Hospi￿ UK fonjms. We reccvjnise the Importan￿ of V￿ng wlth teams a￿1 servi￿5 across the community we are committed to continuirYJ to grow ty partnerships to strerfyi care pathways and a¢￿5 to seamless palliative arnl end of life services fijr the communit*s of Cadisle a￿fj Curnbria. We continue to work (h)sely with our commiwoners to ￿le15￿nd and meet the evoknThJ needs of patients an(J develop and tsBnsfom our ser￿￿ tearrs to meet thaThJirvJ I￿01th and care demand. We are commltted to devdwng part￿hIpS to develop acce5sibte tob'ent pathways that help u5 deliver the highquallty care aThJ prod￿ e￿de￿e to demonthte best tyjtcomes for pabents, their famil￿5 and ¢3￿r$. In 2021 we celebrate 30th anrknwsary aThl recc¥Jnise the of buildfiThJ the legacy aThJ repirtation the wvice has eststlished as a womder of high quality palliats.ve and emd of lrfe care for the communitie5 of Carlisle arKI N(wth Curnbrta arKI for arKI Jigsaw Childw s H05Ptce the whole of CumtrKIa. -14-

EDEN VALLEY HOSPICE, CARLISLE COMPANY LIMrrED BY GIIARANTEE TRusfEES' REPORT (INCORPORATING THE sfRATEGIC REPORT AND DIRECTORS. REPORT) (CONTINUED) Our five strategic alms: l. To pwde high quality edu(3ti(ffi trainirJ arKJ ddiNw re5earth-ba5ed practice. 2. To improve access to, and quality of our in-patient day h)5pice provision. 3. To develop an appropriate environment to facilitste the highest quality care for all our patients. 4. To trarsform our trmj5pi￿ to enhar(e the capaoty of oth& wowgon. 5. To ensure our finanaal stsLMlity aThl sewrity. These strategic aims cover four key areas: Innovate - inrtt)vation in servi￿ delNery to maintain furttrv de￿loP eX￿llen￿ in our stsndards of care and to promde fj￿ fty all vtho rwl rt in crynmwmty. We strive fty ￿n￿tIOn in our proach to fund-raisiThJ arml community erywenL Inspirn - with a strorrfj ￿tive rq)utstion within our local ccthmunity we a￿ very grdtefijl for the generous financial yJpF(Jr¢ time and gcojwill offered by our w￿UnteerS arKI sUPPOrters. We must work hard to maintsin ttE trust reSp￿t of kol peorAe to inspire them to continue to glve their suprM)rt. Invest - by Its nature the care we pro￿de is expensive. Tt cuffenuy costs cJrca £4 million to ovide our ￿5￿r￿j seNces. With (th arouThJ 21% of tyjr fundiNJ promded by the NHS raigng on4Joiro funds to sustsin ￿r Se￿1￿ is a huge (thallry arbj we are committed to contsnuing to promote and explore all asr￿5 of income ger￿ra￿n. Our strategy r￿niSeS that investment in our people together with rigorous finarKial ManageM￿t will ensure our res￿r￿ are deployed m05t wisely to 5UPF(rt our bthficiarie5. Integrate - the North Cumbria health care system has re¢￿ty been ret(>Jnised by NHS England as one of 14 national exanplars of integrated vthirMJ. This has the kxlential for North Cumbria to at the ftjrefront of the d￿￿or￿ment of a fully integrated Tmiich will (harv relationships and pnorities of provlders arKI cornmlssior￿r Wc*king part￿ in palliative care, we must make sure that the V￿￿ of t#>spice Ca￿ is Iwrd contn'butbon we have to offer as a lead prowder of palliative care 15 recoJniwJ. 15-

EDEN VALLEY HOSPICE, CARLISLE COMPANY UMITED BY GUARArirEE TRusfEES' REPORT (INC(IRPWTING ThE sfRATEGIC REPORT AND DIRECTORS. REPORTI (CONTINUED) FINANCIAL REVIEW We entered 2020 with a finwKial arvj with great ambibon to grow and invest In our Ser￿￿. howeveA COVID-19 parthic twht an abrupt halt to most and we eThYed the year recognigng that we will WJ to create a finarKial recovery plan and agree a defiot bLMlget for 2021 of £242,906. The w Lwdget was agreed with ttE Trustees in De￿rnter 2020. This acbon has enabled dearer diredion around managiThJ in year acbwty and has supported financlal dea￿onS around the use of arml restrirted ￿r￿ls. which i￿ludeS opttsl investment plans and the a9￿ment of a caiital pmgramme of wlmth I￿11 $￿u￿ tr￿ de9rèJ devdopments and improvements to our pats.ent facilities. A5 you will see on diagram IAOW 18% of our fiJTrfiry ugjalty comes from ftmdraisiNJ and 2￿ from trading. Both tr• area5 have Lwi d￿lmated duriTrJ ttE pandemK a great relian emergency govwnment fuTrJir¥J to Lxther i)ur i￿Ome. Where our income comes from •Trathry Dcore Qams a Otrr IRcL¥Tr • Ewr£eno -16-

EDEN VALLEY HOSPICE, CARUSLE COMPANY UMITED BY GiIARA14TEE TRusfEES' REPORT (INCORPORATIMG THE sfRATEGIC REPORT AND D]RE￿ORs. REPORT) (CONTINUED) The Hospice has continued to receive the statsrtory grants trmjether to just 21% of total eX￿￿lture requirements. Legacles were, On￿ again. an exce￿.(￿71 year lJ¥s Was ￿ key contributory factor to maintsining some finani?al statx'lty for the Host￿ in 2020. It is recognised that the level of legac income is unpredictsble despite ￿￿￿tor1r9 of F#pdir£ a￿1 tseflxe we cannot be reliant on this I￿)me stream. Unrethcted income from Trusts was k)wff ttrhin expeLted, but through ts er￿e￿ of specialist pport the H￿.￿ Icoks forward to a(hi￿lI¥j h￿Jher rewards fr¢￿ its trust apPl￿tionS in the futu and ttN's improvement is already thlent in first P&KxI of 2021. How our funds arn spent ..How our funds.are.spent .5% 15% Inpat￿ll￿ 3ndOther5UPPOrt105ts 32¥ FthiiSirq" •(yHost ITrnthr Expenditure has carefulty managed thrrAJgh)ut 2020 a￿1 78% of our costs continL to be attributed to staffing costs, a￿1 of this. 76% were staffiThJ costs whith We￿ dKertly attributabie to patient care. Throwhout 2020 hospitr has urnlertakn a wc¥kfr￿ transf0m￿t￿)n projert, whlth has created many finanoal effioerries of a recurrirvJ arra £345.IXKI per year, This i￿luded maknng 19 nonssenb"al posts redmjant. staff contracts v4ere which red￿ed sckrs5 allowan￿ and some hdiday enb"tJements. There was also ttkinges to [wi-d￿IC3I out of h(KJrs paYrn￿ts. Through cAreful budgetsry ts)ntrcd, seekir¥J effioerries and a￿y1￿j rotMJst prc(urement Fffactices, we continue to eff&t"vely manage our ove￿ad exper#Jiture and seek opportunrt￿s to review and U￿ eynditure wherever F#>s￿￿￿e. 17-

EDEN VALLEY HOSPICI CAIiUSLE COMPANY LIMrrED BY GUARAPITEE TRUSTEES. REPORT (INCORPORATING THE STRATEGIC REPORT AND DIREcfoRS' REPORT) {copifINUED) Flnanaal forecast The 2020 budget was a defiot of £￿,896 with ￿ intsntion that this w0￿d be rev6sed at the mid.year p)&'tion, ￿th the aim of a balarKed tmmlget for tr seco￿1 half of 2020 (once the workfo change programrne had delivered and ants'opate(I reducbon in staffiThJ n￿be1$ within the dinical areas was identified). PrL¥Jress on the tharoe wogramme in the first quartu of 2020 was hlndered by the onset of cov1￿19 alcry with cthr emeryiTrJ Un￿r￿int￿eS arouTrJ wider irfome generation targets. The totsl ir￿orne was better than b￿get, most fimdraising iro)me strearns were severely ffected from the onset of the pandemiG Tr injection of ewency govemm& funds wa Hospi UK in late spriry prowided a we1mm￿l Injecti￿ of cash durOThJ the gjmmer month& As the true Impart of the pandemic unfolded, this emergery furyjirvj rJcry5ide incorrt from genwal do￿r$ aNI other additional grant monies rK&ved was eThxNJh to stskn'lise t￿ ir(￿e p)sition for the Hospi over the summer and aLrtumn montrs. [￿leed, the Ho5[x￿ did r￿t qualtfy for any fijrther emergency funéing monie5 once actual finanoal tM)&tk)ns 5tsrt&J to be mtinitoral by HospTrce UK. this was a mllar p)gtion rn05t ￿)spICe5 in E￿la￿l. In 2020, the totsl eXp￿￿￿[luTe inojrred wa5 I￿geL Most of the expenditure is salary related. salary o)sts We￿ redL￿d In year due to savirrfjs fr(￿n FX)sts which were held vacant through the pandemic a￿1 sawr¥Js ftw1oLtyW stsff (where of salary was pahl affecb'ng up to 23 posts at the peak of the p￿￿jem￿}. In ktter mc￿th5 of 2020. 5aviry5 from the workfor rKogramme started to be recc3nised as re•V staff str4Nlures a￿1 nwe costffettlve Wo￿n9 pattems We￿ implemented. overth&￿￿ costs We￿ fflar￿ed ¥ll wthln bw: thi5 15 because whilst scmne savings were achieved. 0￿r costs were ￿t 1ml￿ed to COVI[￿19 restridion5 - for example, training r#)t undertaken as planrEd. travd. reduced S￿￿1 on fundTaisiThJ events and marketing and catering provi%on which cfflly foawl i)n in-patiffft tsjuirements. Other costs Mtsbly incwsed; ddltional housekeeping costs for deaniry equip￿￿¢ prcducts mgjical consumables whith indude additional PPE and ots equlwt SUFflies linked to infecbon COrr￿ rAaced presswe on budgets. 2021 bLty wll be a def￿ crf £242,￿￿. Grant furKliThJ from the Local Comms90niThJ Gro￿> is exp&ted to fall under heavy scrutiry Children's grant funding from the Departsment of Health remains uThJer pressure. The ￿k)sp￿ will continue to liaise wth these extemal partners a￿1 be f￿lY wuaged in all furndirg review& It was antiapated that COVlL¥19 pandemK woukl h￿e a devaststs.ng impart on tyjr income, however the govemment s￿rt temi fundirrfj, ￿ [￿e of ftffknLhJh and iTh1ividual giwng, induding significant legacies. has ffeant that the has had a finarKially stable 12 months. new'nomial. that the fir0￿al impart of the cov1￿19 pandemic will hit the hospi￿ in late 2021 and Into 2022. However. with a res￿ we ￿an to invest in s(Kne capitsl projects over 2021. As 2021 will be the 30th onniversary for the it is anba"pated that addib'onal tffomotions will help to seare ad(iitional chwitable furMliThJ trx)th form k(al armj atolications. 18-

EDEN VALLEY HOSPICE. CARLISLE COMPANY UMITED BY GUARArirEE TRusfEES' REPORT (INCORPWTING ThE sfRATEGIC REpoKf AND D]RE￿ORs. REPORT) (CONTINUED) The trustees have reviewed the reswves of charity in year aThJ a reserves policy and an Invesknent polKy has been re￿ty UFthted apwoved. Current Investments are on a cash basis with funds committed up to 12 rn￿. Cash held at the Year-￿ staThts at £4.194.925. Su￿U5 generated in 2020 of £1,224,784 The charitys total rt assets are val￿￿ at E7,829,139. This is split between restritted a￿1 . unrestricted ftjnds. Restrirted fijnds are valued at £2.734.962 (35%). Unrestricted funds are valued at £5,094,177 (65%). Its thng oprtal, whith is expressed by net awrent assets held in unrestricted furKls,15 £4,219,138. The charity's unrestrictsj f￿Nts have been assembled to prNde cash reserves equivalent to iwelve months. operating costs (arc3 El.7m). Ths adheres to the reseThes kK41￿ ststement to provide sufficient flow reslien￿ aThJ a lyjffer for uninterrLW services. Alcrysde this contingency reserve, designated funds a￿ held to 51P[￿rt ￿ dvfyelopn￿nt of serwces and improve our environrnent for the direct of our patients arKI t￿1r familie5. Other unrestricted fvnds are earmar￿ to support 5tsndirvJ plan5 fcff a repair5 and a major refurtyshment programme for our in-patient unrt whith, it is Iyed, will kryress as part of the Hospice's 30th anniversary . ￿lebrOtiOn Des￿te the carefiJl str￿ri￿j of ¢)ur reserves to SUFPYt our forward plan, it is recognised that maintsining the appropriate IEvel of cash re5er¥es will be FEavly thallen9ed in 2020 due to the dirKt Impact of COVtD-19 ￿ our semces aThJ communities the Subsequent finar£ial presswes, recovery rAans and wthr ee0t￿liC arKI market Unc¥tsi￿.e5 now faced. Eden Valley Hospi￿, Carfisle has m torrowirKJs. An investmert ￿1c¥ was renewed in year to redefine the aim of investsments to ￿leve greater retums within the risk appeb.te of the H05pice. A reserves policy was also created in year to pmwde for better definrtKM of our reseNes structure aThJ w thos supwrts our aims and (Wi"ves. An irwestment of £250,(KM) was agreed by ￿ Trustees and this has been placed wth Bre¥￿n DO1￿.n InVest￿t Group dunng ￿ early part of 2021. 19-

EDEN VALLEY HOSPICE. CARLISLE COMPANY LIMrrED BY GUARANTrE TRiisfEES' REPORT (INCORPORAT114G THE STRATEGIC REPORT AND DIREcfoRS' REPORT) (CONTINUED) PLANS FOR FirnJRE PEIUODS The original H0¥x￿ care mcthl that ha5 been in th for almost 50 years is sewety rxessured uThJer present day ec¢AKKnic corKJrbon5. We cwate in a dyromKalty thaThJir¥J health ar￿ scKial care s&tor with irLTeasiry demand f￿ care Se￿￿. LtsThJirvJ demographic and disease trajettories for kn)th canw and ots life limits.ro disease. T￿￿e are many (hallerw fa(ing hospi￿ services and the sustsinability of operatir¥J and financial nKéels. Vlhilst this causes gwt u￿ertainty, it provides us with opporttjnities to influerKe. M￿Jemi5e our aptKoach. We seek to meet these thallenges head on and to be at of chaThJe. Our strategic directH)n requbres US to question our Lurrent approaLE5, think differeth seeloThJ inTr)vative SolU￿On5 to achieve better Use of resources, Increase finanaal SeC￿.￿1th the seNce gains atKJ athieve Ma￿MuM impact for our pats.ents and their families. We cOnts'n￿ to optrate in XKh turbLlent arKI urthrtered times. Dewte these r￿SSUre5, we stsThl committed to our misson arKI remain pasgonate in deli¥rirKJ our strategic alms through the o)ntinued delivery of vrtal core seryi￿. As spe(iali5ts in palliative care provi5iw. we recogrmse our duty a￿1 exterKled role in supporting a￿1 guiding others in the commuiyty in palliative care and berea￿￿t siipphyt at thls vay drffittdt aTh restn'ctive b'me. We have adapted arKJ re5tn.cbj (where r￿eSsary) wr to enable us to continue to cprate safely throLMJh the pandemic trwl, full adlvefKe to govemment guIdan￿. ahead at recovery ￿(NJ5 and continued risk management arrangements. we are exploring innovative ways to remodel our and awNoths to continue to maintain our inpatient unit and reach to our m05t vulnerdble patients in Jigsaw a￿1 Day Howc

EDEN VALLEY HOSPICE, CARLISLE COMPANY LIMITED BY GIIARANTEE TRUSTEES. REPORT {INCORPORATING THE STRATEGIC REPORT AND DIRECTORS, REPORT) (CONTINUED) FINANCIAL INsfRUMEf4TS The groLP'S artivities eX[￿e it to a Thjnber of financial risks indL•Jiro credit risk and cash flow risk. The use of fina￿la1 derivatives Is govemed by the grwp's Fdioe5 approved by the board of trustees, whith pmwde written prIn(]F￿e$ use of finarKial derivatives to manage these risks. The group does mt use knvative fina￿1 instruments ftr S￿datiVe PWFrfJse& The group's actimties expose it primarity to tt finarKial of interest rates. Interest bearing assets Kl liatm.1￿"es are W at fixed rate to ensure c&tsiW of osh lloy￿. The group's wnopal fina￿1 assets are b￿k I3n￿ arvj cash, trade a￿1 ottr t￿e1Vable5, and Investments. The group's crpdit risk is wmarity attributsble to its tr r￿￿Vable5. Tr amounts presented in the balantt sh&t a￿ net of allowarKe5 for doubtful r￿e1VatIeS. An allowarKe for Impalm￿nt Is made where there is an Klenttfied Ioss event whith. based (m previous experience. is eviden￿ of reduction in the recovera￿lity of ￿ o5h fiow& The (Tedit risk on liquid fvnds and derivats* fina￿la1 instr￿￿ Is Ilnmted trfause the counterparties a￿ bank5 high [Tedit￿￿tir￿js asggrvj try intmti￿l cre(lit-rating agencies. The grtyjp has no significant con￿ntratiOn of credit wrth exposure 9Yead over a large number of counterpart.es and Custom￿5. -21-

EDEN VALLEY HOSPICE, CARLISLE COMPANY LIMrrED BY GUARArirEE TRvsfEES' REPORT (INCORPORATING THE SWIiATEGIC REPORT AND DIRECTORS. REPORT) (CONTINUED) srATEMEpif OF TRUSTEE¥ RESPONSIBILrriES The trustees (vtho are also the directors of Eden Valley Ho5￿ce. Carli4e for the purposes of company law) are re5FA)ngble ft preparirrfj the tn&ee> re[￿￿t (irKorkxirakn"ng the strategt reptyt and dirertors, report) and the financial statements in ar￿dance with applicable kiw Unibj Kingdom Accounting Stsndards. indudiry ￿nar￿jaI Re￿￿￿￿"r￿j StsThlard 102: The FnarKial Rewb"ng Standard applicable in the UK a￿1 Rewblic rrf Ireland (Unit&J Generalty Accepted Accounting pract1￿). Company law requires the Injstees to wepare fina￿JaI statements for eath finanoal year. Under company law ￿ trustees not approve the fir47Thial statements unless they are satisfied that give a true and fair Mew of the ststs of affairs of the tharitable company group and of the income and expeThJlture, of the tharitable compary and gro￿ for that peri¢xl. In preparing the finaThial staterrnts. trLStees are reqLired to: select suitsble accountiThJ FKdKies an(i thwn C(￿$ten￿Y. observe the methe￿$ arxl prirri*s in the charib.es SORP; make judgements aNJ aCC￿ntI￿J estimates that are reasonable and prudent: state whets applicable UK ACC￿nti￿j Starmjards have tten fdlowed, &knJett to arry materlal departures disdosed and explained in the fina￿al ststements: a prepare the finanaal statements on the going c1￿Cern ba95 U￿$$ it is inapprijpriate to presume that the charitsbfe company wll c(rtinue in I￿ness. tnjstees are resp￿ble for maintainirvj proper acctxrtiThJ records which disdose with reasonable ￿CUra¢Y at any time the finarKial p￿tion of the tharitsble company a￿1 enable them to er￿Ure that the financia statements COM￿ with the Companies Art 2(￿. Try are also reSpon￿ble for safeguarding the assets of tharitsble compary aThJ the grrAJP and ￿rKe for tskj.ng reasonable step5 for the wfftntion and cé fra￿1 arKI ots irregulariti tnjstees are reskK)￿bbe for MaIntena￿e aTh1 integrlty of the cowate and finanoal information irKJuded crf) charilat4e companvs websote. Legislation in the United Kj'ngdom 9)vemir4J the preparats.on and disseminatoon of firorKial Aate￿￿ts may from legislation in otlw Jurisdicti￿% DISCLOSURE OF INFORMATION TO AUDTfoR Each trustee has taken steps that ts OLKJht to have tsken as a trustee in order to make themselves aware of any relevant aLKlit infwnatr"w to estsblith ttkit ts d￿rrtY'S auditor is aware of that infomiation. The trustees tonfimi that t￿tte is rb) rekn)t infom)ation that tlw of and of which tw know the aLMlitor is ￿la￿are. The annual report a￿1 strategc reFYJrt Was apwo%BJ trustee5 of the d￿rity on 18 May 2021 ￿ ggned C￿ its behalf by: Lm Ms R Stepheng)n C(knpany 5etretary and Trustee

EDEN VALLEY HOSPICE. CARUSLE COMPANY LIMrrED BY GUARANTrE INDEPENDEKf AUDrroR'S REPORT TO THE MEMBERS OF EDEN VALLEY HOSPICE, CARL￿LE OPINION We have a￿lted f￿￿￿la1 ststemuts of Eden Vallry Hospi￿. Carlisle (the 'tharitsble parent companv) its subsidiaries (the 'groLP'} fv ttt year ertrjed 31 De￿rnI￿ 2020. vlhich comprise the Consolidated statement of finanoal actiwbes (ind￿li￿j irKome arKJ expenditure account). Consolidated balan￿ sheet. Bala￿e COn9￿thted statement of cash flow5 and Notes to the financial statements. i￿lU(lir￿J a summary of significant acc(wJnb"tvJ p)lioe& Tr fina￿la1 repjt'ng frarneV￿rk that has been apE4ied in their preparation is a￿[cable Eaw aTrJ United ￿r￿jdOM Accounb'ng Standard5, Ind￿j1￿j finar￿la1 Repxb"ng Standard 102 The financial Reporting StaThJard applirable in the UK and Republic of Ireland aThl the (knrib'es SORP (FRS 102} (Unibj KIn￿￿rn Generally A￿pted Acc(xJntiro Procttce). In our opinion ffiroThia siatunws: glve a true and fair view of ￿ state of the group's and parent d)antys affairs as at 31 D￿mber 2020 arbj of its inccrfnir#J re50Utces applTrtion of resou￿, I￿ll￿allyj its income and expenditure. for the year kn ended: . have bn prot￿lY pre￿red in with Ulmted Kfjrod￿n Genwally A￿ptaI Accountirrfj Practice; and . have been prepared in a(a￿dan￿ wfith the reqwements of Comparmes Art 2006. BASIS FOR OPINION We condurted our audit in acoxilarKe wrth Intemabonal Standards on A￿lIting (UK) (IS4s (UK)) aThJ applicable law. Our resp)nglJ'litie5 th)5e standards are furt￿ described in the Auditorf5 responsI￿"11ties for the audit of the fironoal statements secticm of cw reporL We are indet*￿Jent ( the group in accordance wrth the ethKal requirements that are rdevant to our auth"t of the financial ststements in the UK, indLKling the FRC'S Ethiol Stsndard, arKI we have fv1fi1141 our other ethical sponsibilitie5 in accordan￿ with tkEse requirernwts. We ￿leVe that the a￿lt evid￿ we have obtsined 15 5uffiaent and approprkite to prowde a basis for our otmnion. Conclusions relating to going concern In audit6ng the finanoal statements, we have condLKled that the trustees use of the going concem bass of ￿CountI[￿j in the preparation of finaNial statements is apprO￿￿te. Based on the work we have kYfffim&J. we have rnt idw)tified any material U￿ertaIntie5 relatin9 to events or t￿1(￿(￿￿% that, irKIMdually or c(41￿tiv￿y. may cast 5rgnifirAnt doubt on the group 5 ability to continue as a going concern fy a perirjj of at least twelbe mwths from original finanual ststements vlere authorised for iw. (Xr re4xJnytrf'litie5 aNJ the re5w)ngtN'libes of ￿ trust&s with restErt to going ctyKem are descrribed in the relevart secbons of this rep(rt

EDEN VALLEY HOSPICE, CARLISLE COMPANY UMrrED BY GUAIIANTEE INDEPENDEKf AUDITOR'S REPORT TO THE 14EMBERS OF EDEN VALLEY H05PICE, CARUSLE (COIfflNUED) OTHER INFORMATION tnjstees are responsible for the otI￿r infcmation coniained wothln ￿ annual reporL The other nformats.on comprlses the inforniabon Ind￿ in the annual rekyJrL other than tr financial ststemerts and auditorfs retrfxt thereon. Our opinion on the fina￿JaI ststements (kes rb)t cover the 0￿r inf0m￿tion a￿1, except to the ex￿ otherwise ewiauy stated in our repor¢ we th) not express any f(Min of assuran￿ condu5iCfft tFveon. Our res￿n￿bility is to read ￿ ots 1nftTh￿tiOn aThJ, in dryrrfj so. c￿SIder whether the other information is materialty irKorfjistent ￿th ttE finanoal Statements cff our knowledge obtsined in the course of audit or otherwise appears to be materialty misststed. If we Klentfy such material Irmnsistenaes or apparent material misststemerts. we are rquiral to detem)ine whether this gives rise to a material mi5ststement in the financial slatwnents tI￿nselve& If, based on the work have performed, we cOr1d￿ that there is a maten.al m15$tsten￿t.0f thts ottw Inf￿rnatiOn, we are required to report that fact We have nothing to rerK)rt in this regard. OPINION ON OThER IAIATfERS PRESCRIBED BY ThE COMPANIES Acr 2006 In our opinion, based on the work undertaken in the course of the audit.. the Inforniabon given In ￿ Trustees. rerMx¢ which Ind￿leS the di￿trS, rerM)rt arKI the strategic port prepared for the wJrtK)ses of C￿pary law, fLY the finarKial year for whbch ￿ financial statements are wepared is t￿￿1Stent with the fi￿l￿al $￿t￿￿nts. a￿1 the strategic report and directors. re￿rt indude(I within Trustees. rewrt have been prepared in accordarKe Y￿th apFAtcable ￿gaI rO]￿reMent& MATfERS ON WHICH WE ARE REQUIRED TO REPORT BY EXCEPTION In Ikjht of our knovledge and urxlerstsndir¥J of the group the parent tharitable company and its enwronment ottsinal in course of the audi¢ we haNE Tr)t identified material mi5Statements in the strategic re{￿ or the directOf5' rerMNt within the TrLtstees' report. We have nothiryj to report in reskErt of ￿ fdlryrting matters in relat¥￿ to the Companies Att 2￿6 requires u5 to rerort to Y￿ rf. in tyjr opini￿. adequate and proper accountir#J recryds have rK)t been Wt by parert tharitsble c(wnpary, or bJms adeqLhe for aLMlit have rN)t ten received from brarKthes not visited by us; the parent tharits1￿ company fina￿JaI Statern￿ are r¥)t in agree[￿t v￿th accounting records and retums; or rtain disdosures of trustees remuwatl(m spaified by law are rK made: or y￿ have ￿t r￿eNed al the inf0m￿til￿ arml eXkqanati￿ we reqiire for audiL -24-

EDEN VALLEY HOSPICE, CARLISLE COMPANY UMITED BY GuARAN￿E INDEPENDEMT AUDITORS REPORT TO THE MEMBERS OF EOEN VALLEY HOSPICE. CARUSLE (COPlnNUED) RESPONSIBILMES OF TrusfEES As ￿aIned more fully in Ststement d TnJ#ees' R￿￿[bIll￿.es [set ¢yrt on page 22]. the trustees (who are also dirthr5 of ￿ clkiritsbk compary for purposes of company law) are l￿ble for preparati￿ of the firkirKial statements arKI for beiro sab"sfied that they give a true fair view. arKI for s￿h intemal CLNrtrol as the tnkn detemiir is n￿esSary to enabte the p￿paration of fina￿￿ stster￿ that are free from material nysSlaten￿ ￿thetI￿r due to or error. In prepanng ￿ fitJ3rKia stateM￿ts. tr￿ee5 a￿ reSp￿tsible for a55esyrwJ group's and the parent charitsble companvs ability to ￿￿tinue as a ((￿m. disdosrrfJ. as applicable. matter5 related to corKem ar¥J u5iro the going COn￿M bass of acc(wJnUr4J unless the trustees ether Inter￿ to liquidate the group or the parent ¢tharitable company or to cease OFerab"ons, or have no realistic alternative but to do so. AUDThOR'S RESPONSIBILITIES FOR THE AUDIT OF ThE FINANCIAL sfATEMENT5 Our obFcti've5 are to obtain reasonabte assurarKe aLM)ut wtrthr ￿ finar￿la[ ststements as a whole e free from material misststemert, wtrther due to fraud ty error, arKi to issue an auditorfs ￿ptsrt that includes our opini¢)n. ReasonatAe a￿ran￿ is a hMJh 1 of asgJrarKe, tKrt is not a guarantee that an audit Cor￿uLted in accordan￿ IY5 (UK) will always detect a material misstaternent it exists. misstatem￿ Can arise from fro￿1 rK error a￿1 a￿ a)n9dered material if. Indi￿dUallY in the aggregate. ttrw could rea5(Th￿Y tt experttsl to irfflueno the e(r￿￿1c decisions of u%ers tsken on the bass of these financial statement -25-

EDEN VALLEY HOSPICE, CARUSLE COMPANY LIMrrED BY GUARAlItEE INDEPENDENT AUDrroR'S REPORT TO THE MEMBERS OF EDEN VALLEY HOSPICE, CARUSLE (CONTINUEO) Irregularities, indLJirvJ fraud. are in5tsrts of nOn-C(mn￿IO￿e with kiv45 and regulab"ons. We deg'gn prc￿dureS in line with our reswnsitxlities. ￿t11r￿d aLThE. to detect fflat￿al misstatemenis in respert of irregulantses, ir￿U￿1￿] fra￿1. We are Tr)t respowble ftr weventirnj nOn-c￿￿7an￿ aThJ cannot be e%￿ted to detett non-complian￿ wth all laws and regulatKJns - ths respor&bility lies with management and the The extent to wtsch ￿[￿d￿re5 are (apable (I de￿ir￿j ir￿ld￿ltieS iThJudirwJ fraLKI is detailed below: We obtabned an understsnding of the legal aTrJ regulatory frarrwiorks that are applicable to the group and deterni￿ ￿ most sbjnrficart ap ttM)se that relaie to health and safety a￿1 requirements set by the gambliTrJ commi5son. Enquiry of managan)t abtyrt tre pmiliaes, arxi internal contrds regarthng compli2JKe wlth laws and regulatlon aThl if there are any kjw I￿rKe$ of rth-COm￿l0r￿. Based results of our risk ass￿￿ we deygned wr a￿lt to identify non￿m￿lIa[￿e with law5 a￿1 wulaticrs. Ow audit F￿￿edL￿e5 i￿lU￿d. • Th'scussion managemert aThl revw of mirKrte5 of meetirwJ5 in relati￿ to Identi￿n9 areas of tthntlal non-C(yn￿lan￿ with laws and reg￿ab.0n& • Evaluation and where relevant testing of the owBtirvJ effedi¥￿ of internal contrds designed to prevent and detert ftBUd, • AnalytKal procedu￿ were Lwj to ithtify anytliThJ Lmus￿l or unexpetted. • ConsIde￿ng the risk of fraud throLMJh manaw ovwride arKi in reswnse we Incorrxated testlThJ of manual joumal entnes irto our apw( A further descriptim of ow resp)rtsit41ibes is avaikitle on the finartial ￿￿tir￿j Counol s website at.. wMv.frc.org.Lthlauditw￿bI1thes. This dexripts.￿ fm part of our a￿￿0￿5 reF￿rt. As part of an audit in accor(la￿E with ISAS (UK), we exerci aTrJ maintsin profeSsic￿al scepticism thmughout ￿ a￿lIL We afg): Identify and a55e55 risks (A matsrial mistement of the finanoal Slatem￿ts. wlther due to fraud or error, desgn arml pwform aLKlit wrKedures rew)sNe to tIN)se risks, and obtsin audit emdence that is suffiawrt and apFxopriate to tYOVKle a bass for wrNon. Tr risk of not detecbng a material m1sstste￿t resultir#J from fra￿1 is higher than for cffle resulb"tvJ from error, as fraud may inwjlve collLLSv￿. fryy, irtenii(Thl omisgons, miyepresentattons, or the ovenide of internal c¢￿tr￿. Obtsin an un(Jer5tsrKliry of irtwnal c(rtml r*ant to aLKlit in onler to design audit procedures that are aptycwiate in oraJm5tsnces, but not for the purpose of expressirKJ an oilnion the effeth"veness of the grw's intemal contrd. Evaluate the akWropnate￿ of ￿c￿jnkn.ng pJKies used ar￿ reasOnabler￿ of ￿([lUn￿n9 esb"mates and related disdosures made by the trust￿5. 26-

EDEN VALLEY HOSPICE. CARUSLE COMPANY UMITED BY GIIARANTEE INDEPENDENT AUDITOR'S REPORT TO ThE MEMBERS OF EDEN VALLEY HOSPICE, CARLISLE ICOIfflNUED) c￿lude on aptrynateness of trustees use of ￿ ￿Hr¥j Co￿eM bag'5 of accountirwj and. based m the a￿lIt evKIe￿e obtsird, wheth¥ a maten.al Un￿rtaInty e%ists retated to events or conditions that rrkly Cast sgnifKant th)ubt on the grrxy's or ￿ parent charitsble CL¥npanVs ability to Contin￿ as a ￿rKj concwn. If we Cond￿ that a material U￿ertainty exists, we are r4uired to draw att￿tion in ow auditorfs reix¥t to the rdatsd dis(l)sures in the fina￿lar statements or, If S￿ di5dosure5 are inadequate, to rrndify (Mjr o￿nI￿. Chjr colKlugor￿ are bawj on the audit e￿den￿ obtsirEd up to the date of our a￿JItO￿$ repx)rL kAvever, future events or cond(tions rnay Cause the group or the parent d￿rItable company to cease to cOntinl￿ a5 a gotng concern. Evaluate the ¢)verall presentsbon, structure contatt of the finatxial statements, Induding the disdosure5, and whether the finar￿la1 stat&nents represent tt)e uTrYerfw'ng transactions aThl events n a manner that achlerfes fair WeSaitsti(￿. Obtsin sufficient appropriate a￿￿1t evide￿ regar(ling t￿ financial information of the entities or business activiti.es within the group to express an orrtniL￿ on the cOnsol￿ated fiTra￿al ststements. We are responsible fcff the direction. supeNg¢m and perforniar￿e of the group aLJit. We remain soleiy responsit4e for wr aLKiit opinion. We comm￿lCate wth those charged with 9)Vernan￿ regardlrvj, among other matters, the planned scope arKI timing of the audit arKI SKJnificant audit findings, iThJuding ary ygnlficant defioencies in intemal contrd that we identify during our a￿JIL This report is made s(Aely to ￿ thantsble parent companvs i￿￿ee5, as a L￿, in accordan￿ with Chapter 3 of Part 16 of the Companies Art 2006. a￿lIt wck has been un(krtsken so that we rnight state to tl* tharitsble parent Ctynpan￿s trustees tlhjse matters we a￿ required to slate to them in an auditorfs rep(Nt for Th) ots purttsjse. To the extent permitted by law, we do t a￿pt or assume resr#Thbilty to anyo￿ other than the charitable parent company and its tTUStees as a tr￿y, for our a￿JIt worK for this rerxxL cff for the wnM)ns we have fomed. AUSON WELTON (Senior Statutory For and on behalf of David Alle Chartered Atccmjntsnts & Statutw A￿11 Dalmar Hwse Barras Lane Estste Dalston Carlisle CA5 7NY Date: 18 May 2021 -27-

EDEN VALLEY HOSPICI CARUSLE COMPANY LIMrrED BY GUARANTEE CONSOLIDATED sfATEMEiif OF Fif4ANCIAL ACllVTn￿ FOR THE YEAR ENDED 31 DECEMBER 2020 (INCLUDING CONSOLIDATED INCOME AND EXPENDrnIRE ACCOUNT AND STATEMENT OF TOTAL RECOGNISED GAINS AND LOSSE5) Total Total 2019 In¢ome Irom: Donats"ons. legaties and grants reCefva￿e aritsble activities Other trading ath"￿￿es Investment income Other income 2.142,146 11,386 1.551.943 9.161 1,211,109 10,651 110.637 3,353,255 22,037 1.662.580 ' 9,161 2,494.317 26,326 2,162,429 11.391 Totsl irKome Expendlture on: Ralsing funds Charitable actiwtie5 3 720 335 1332 397 5 052 732 4 701938 (704.455) 1763 359 (704.455) 3 123 493 (886,199) 3 131372 Totsl expendoture 2 467 814 4 017 571 Net income 1252 521 1224 784 Net movement In funds Reconclllatlon of funds 1.252.521 {27.737) 1.224.784 684,367 Totsl fund5 bro￿ht frThiard Total fvnds cwried forn¥ard 5 919 988 7 829 139 6 604 355

EDEN VALLEY HOSPICE. CARLISLE COMPANY UMITED BY GUARANTEE CONSOLIDATED STATEMENT OF FINANCIAL AcllviTIES FOR THE YEAR ENDED 31 DECEMBER 2020 (CONTINUED) (INCLUDING CONSOLIDATED INCOME ANO EXPENDMIRE ACCOUNT AND sfA7EMENT OF TOTAL RECOGNISED GAIN5 AND LOSSES) Total Income from: t)onat¥)ns, legacies and grants receivai4e Charitable actwities Other tradirvj actiwbes Investrment Inc￿ other income 1,326.083 20,258 1.927.833 11,391 1,168,234 2,494,317 26,326 2,162,429 11,391 234.596 Totsl income Expenditure on: Raising fvnds Charitsble actiwties 1408 898 4 701938 (886.199) 1700 785 (886,199) 3 131372 1430 587 Totrl expenditure Net irKomel(eXpendi￿re) Net mvement in f Reconciliation of funds 1430 587 4 017 571 7Ch5,056 (21,689) 684,367 Totsl fvnd5 brought forward 5 919 988 Totsl furKls carried fO￿ard 25 2 762 699 6 604 355 All of the gr￿P,$ aCts￿be$ derive frryn c(wrtiThirwJ cperati(xts duriro the aiA)ve two period5, The fvnds breakdown for 2020 aThJ 2019 is slThYn In ￿ 25.

EDEN VALLEY HOSPICE, CARLISLE COMPANY LIMtrED BY GUARAKfEE CONSOUDATED BALANCE SHEEf AS AT 31 DECEMBER 2020 2020 2019 Fixed ass Tanglble assets 16 3.584.586 3,668,764 18 19 3,087 213.595 3 177 932 tyebtors Cash at bank arKI in harvj 545.440 4 194 925 4,742,974 3,394,614 Creditors: Amounts falling due wlthin one 20 Net current assets 4 244 5S3 2 939 661 Total assets less current liabilities 7.829.139 6,608,425 Credltors: Amounts falllng due after mo than one year 21 Net assets Funds of the group: 2,734. 2,762,699 Unrestrlcted Incomt funds Unrestricted 3 841656 Totsl fund$ 7 829 139 The financial statements on pages 28 to 64 were aWY￿ed by the trustees, a￿1 athirised for Issue on 18 May 2021 a gned on their behatr bv: MrJF Tru on number: 02677824

EDEN VALLEY HOSPICE, CARLISLE COMPANY UMrrED BY GUARAPlfEE BALANCE SHEEf AS AT 31 DECEMBER Z020 2020 2019 Fixed •ssets Tangible assets Investrnents 16 17 3,569,629 3,649,520 3,569,631 3,649,522 Current assets Debtors Cash at bank ar)d in haThJ 19 5n,061 424,537 4,657,985 3,322,631 falling due within on• 20 Net current assets 4 259 051 Net assets 7 828 682 Funds of the charlty: 2,734. 2.762fi99 funds Unrestricted Total funds 25 7 828 682 6 603 908 The fina￿ts1 statements on pages 28 to 64 wue apwoved trustees, and authorised for issue on 18 May 2021 and on their l￿lf ty.. straticffi number.. 02677824 -31-

EDEN VALLEY HOSPICE, CARLXSLE COMPANY UMITED BY GUARAKtEE CONSOLIDA7ED sfATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 DECEMBER 2020 2020 2019 Cash fl¢)ws from op¢r•tin9 •cb¥ilws Net cash [r￿me 1,224,784 684,367 Depreaation Investment irKome Loss C￿ dis￿SaI of tarYJibte fix&J assets Accrued (incomeyexFenses li 163.451 (9,161) 377 162.492 (11,391) 1,384,362 862,584 Working capitsl adjustments Decrease in stc(ks IrKrease in debtors Encret75el(decrease) in (redl 478 (331.845) 471 {17,072) 19 Interest receivable and &milar Purchase of tarnJi￿e fixed assets Sale of tsngible fixed assets Net cash flow5 from in¥estiThJ actwties Net Increase in cash and cash equivalents 9,161 {80.150) 500 11.391 (116,039) 16 1.016.993 710,286 Cash a￿1 ¢a5h equivalerts at l January Cash and cash equivalents at 31 Decemt*r 3 177 932 4 194 925 3 177 932 All of the cash flows a￿ derived from ￿￿nU1￿ during ttE atrf)ve two [￿K#ts. -32-

EDEN VALLEY HOSPICE, CARLISLE COMPANY UMrrED BY GUAIIANTEE NOTES TO THE FINANCIAL STATEMEf4TS FOR 7HE YEAR ENDED 31 DECEMBER 2020 I CHARrrABLE COMPANY sfATUS The tharity Is a tharitable C￿mpar￿ limit&J ty guarantee CorwL￿Ify does r)t have Sha (apltal. Every member d tr CLNnpany undertakes to contsiExrte to assets of ccffnpany. in the event of the same teirwJ wwrvj up wlNle he or ￿ is a ￿￿rnb&, or within Me year after he or she ceases to te a member, for payment of the debts liabilities of the ctynpany contracted Iwore he or she ￿Se5 to be a manter, aNI of the costs. tharges and expenses of wnding up, and for the adjustsnent of rights of the contrilxttori￿ amoNJ 5Lth amount a5 may be required rY)t exceeding £1. The tharitsble compary is reffted in Eryla￿l arml Wales a registered tharity in England aTrl Wales. The add￿ of the registered Offi￿ is 1X￿lar Road, carl￿e, CA2 4SD. 2 AccoufifiNG POUCZES The prfnapal accountiro p￿IdeS appl￿ in the of these finanoal ststernents are set out bel¢)w. These Fdicies have a￿"ed to all the years wesented, unless otheNlse statement of compliance The finandal ststements have been pYepar&l In KCOrdan￿ wlth Accountiro and ReForb"ng by Charities.. 5tstement of ReC¢￿n￿KIed Praclice applTrlAe to tharibes preparing their accounts in accordan￿ with the ￿nan￿al Rewrtirg Stsrbjard applicatrAe in UK and Rewblic of Ireland (FRS 102) (effecbve l January 2019) (Charities SORP (FRS 102)). ￿ RnaNial RePOr￿ng Stsndard applicable in the UK and RepuLlic of Ireland (FRS 102). They a150 c¢mt4y with the C41mpanies Act 2006 and Charities Act 2011. Basls of preparation Eden Valley Hosp[￿, CarlI￿e meets the Idefi￿r￿ ef a putlic tenefit entsty ￿jer FRS 102. Assets and liabilit*s are initially recognised at his￿￿ o)5t or transKiion value ￿lesS ot￿lSe ststed in the relevant acc(MJnts'ng ￿￿•cY nc¢e& The financlal statements are prepar&J in stertiThJ, is the functi(Thl ojrrerry of the charttsble compary. Monetary amounts in finarKial statan&#s a￿ to the wrest £. -33-

EDEN VALLEY HOSPICE, CARLISLE COMPANY LIMrrED BY GUARAKfEE NOTES TO THE FINANCIAL sfATEMENTS FOR THE YEAR ENDED 31 DECEMBER 1020 (CONTINUED) 2 ACCOUtirING POUCIES (continued) Basls of consolidation The consolidated finandal stat￿￿ents consdklate t￿ finarKial ststryrb￿ irf tharity aTrJ its subsidiary undertakJ"rrfJs drawn up to 31 December 2020. No ststement of flnandal athvitses is Fyesenbj olarity as pemitte(1 by S￿1]￿7 408 of the Companie5 Art 2006. The charity maje a surplus ats tax for fin￿al ￿r of £1,224,784 (2019 - surplus of £684,367. A subsidiary is an entity C￿tr[lIed by ￿ (knty. C￿ltrol Is ￿leyed where the dwrity has the power to govem the finarKial aThl oydting ￿k(JeS of an a)tity so as to obtsin benefits from its actiwties. Inter<(M)pary transactions, balances and wwealis&J gairs on transactions between the (harity and its sub9tharies, wh.th are relatal partles, are elthnatsd in Intra4Jroup losses are also eliminated may 1Th1￿te an impaimnt that r4ures reCr￿lti(￿ in consolidated fironoal Ststen￿￿ts. Actounting wjlioes of subgdiaries ha been ttwryl where necessary to ensure cortsistenLV with the polioe5 adopted by the group. The trustees consider that there aR rn mthal urKertainb"es at#yrt the gr￿p.S ability to continue as a goiry concem Mr any ggnificart areas of uncertainty that aff￿t value of assets held by the group. Judgements and key sources of estIn￿tIOn unctttslnty The preparab.on of the flnanchil ststements require5 man&Jement to make Jlhtrments, estimates and assumptions that affert the amounts rep￿ted. TTrEse e5timate5 and a￿ o)ntinually reviewed and are based on ewierKe and ottv factor5. irJLJing expertation5 of future eV￿ts that are believed to be reasonab￿ thjer the or￿MS￿r￿ PLtual reyjts may differ from these esb'mates. Income All ir(cffie is recognised orKe ￿ grwp has enbtlerytrt to ￿ ncome, It is probable t￿0t the Income will be re£eiNtd and the of the IrK3)me receivable (an be reliably. Donab'ons a￿ recojnised when ttrEre is eMide￿ of entitI￿l￿tt to the grfL re￿pt is pmbable and Its am(xrt can be rneasured reliatAy. Legacy gifts are recognlsed on a case by case ba%s followirYJ grant of wobate when t adffunistratLYlexecutrw for ￿ estate has communicated in writing LM)th the amount ￿ settlement date.

EDEN VALLEY HOSPICE, CARLISLE COMPAIIY LIMITED BY GUARANTEE NOTES TO THE FiPIANCIAL 5fATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2020 (copiriNUED) 2 ACCOUNTING POLICIES {¢ontinued) Grants are recogrmsed Wh￿ group has an enti1￿￿ to trt fiknjs and ary conditions linked to the grants have tttn meL Where p&f￿ManCe c0Th1￿"0nS are aitached to the grant a￿1 are yet to be met, the irKome is recTr3nised as a liability the balan￿ sheet as deferred income to be releawj. Grants receivable have been indLxled wjthin ¢kntion, legaoes and grants receivable as these have be￿ for c￿e fiJNJing. IrKome is measured at fair value of ttE ￿lesS tlis is impractical to measure reliably. in whith case the value ￿ derived fr(Kn ￿ c05t to the donor or the estirnated sale value. D￿￿ted faolitE5 a￿1 semces are reccgnised in the accthjnts when re￿iVed if the value can LE relK4t4y mea5wed. No amounts are for the c￿tril￿ti￿ of genwal volunteers. Income from COntr￿ts for the of seNw2s is recogrnsed wrth the delivay of the contracted service. This is classified a5 unrestrlcted f￿J5 unless trre is a contractual rquirerrtht for it to be 5￿t ￿ a particular purt¥)se aThl retumed rf un5PWb¢ in which case it may be regardejj as restricted. Gifta Incoming resour￿ from tax redalms a￿ ind￿kd in Statemert of Arsarrial Acbmbes at the same time as the gift to whith they relate. Income from fLThJraising events Is rea)gnised v•kn tt￿e15 ewderKe of entstlement, re￿ipt is obable arxl Ots am(Mrt can te measur8J reliaw. Interest on fvrmts hdd on deFrf)Sit is induded rEcavat4e aTrJ the amunt can te measured reliably by tr￿ charitsble company: this is t1)m￿lIV u￿n Mb"fication of the interest paid or payable by the bank (h'viderbts are recognised the Ij￿7(￿end has been dedar&J and Th)tifi￿tion has been rLxdved of tr dividend due. whe￿ irKome ts in athrKe of ty)tid￿ of receipt its rwition is deferred and Incl in (Teditor5 as deferred Ir￿￿ G(wernment grants Government grants are recognised based on the accrual mctyjel and are measured at ￿ fair value of the asset receival LY receivat4e. Grants are dassified as rdats"tNJ eittr to revenue or to asse Grants relatiro to revenue are r￿niSed in income over the t1￿ in which the related costs are recognised. Grants relating to assets are recogniwl over the expected useful life of the asset. Where part of a grant relatin9 to an asset is deferryl. rt Is rLrc•Jnised as deferred inc(Nne. -35-

EDEN VALLEY HOSPICE. CARUSLE COMPANY UMiTED BY GUARAIfftE NOTES TO THE FINANCIAL STATEMEKfs FOR ThE YEAR ENDED 31 DECEMBER 2020 (copirINUED) 2 ACCOUNTING POLICIES (contlnued) Expenditure All expenditure is recogr¥sed orKe is a legal or CLm)Stn￿"ve obligatvjn to that experKjitU￿, it is probable settlement 15 require(l arKI the amount can be rrta9Jred rdiably. AJI c05ts are alk(ated to expendittjre categwes reflectir#J the use of the res￿￿. Direct costs attrilxjtable to a actiwty are allocated direthy to that artivty. Shared costs are apporboned iEtween the artiwbe5 they contriiKrte to M a r&%tywtAe, Ju#ifiaNe aThl ccK￿1St￿t bags. ExFenditwe on raisiThJ fuThJs Ind￿eS the costs of all ftMthi5iry acbviiies. events, Mi￿￿tab trading acb)Aties. arKI tl sale ( donated gcrf>J> Charftabk Expenditure on thOrits￿e actiMtEs i￿L￿S all costs Inojrred by a d￿rity in uTrYertaking artiwtie5 that fUrt￿r its charitrble aims for ttE ￿fit of its t￿eficianes, i￿luding those suptrfyt Costs and costs relatirMJ to gOverna￿e of the (tsrity aFp)rtioned to tharitsble ivities. Taxatlon charity is 0)n5idered to Pa55 ￿ tests set out in Paragraph I Sd￿d￿e 6 of the Ffjnan￿ Act 2010 and therefore it meets definit)n of a tharitsble company UK corporaticffi tsx purFrt)ses. Accordingly the charity is PKJtentially exempt from tsxatiw in respect of income LY capitsl gain5 received within Categ￿eS o)vered by th3Pter 3 Part 11 of Corwration Tax Act 2010 or Sertion 256 of the Taxation of Chargeable Gains Att 1992. to extent that gxh income or gains are applied eXd￿Vety to charitst4e purpx Tangible fixed assets Indiwdual fixed assets c05LirvJ £l,C(K) (r more are Inibally recorded at cos¢ and subsequendy statèj at cost le55 any ￿￿rnu1ate￿ dekxe(iation Impalm￿nt losses. Depreciation and amortlsatlon Depreciation is provthl Lffi tsr¥JiLqe fixgj a55ets so as to write off the cost ￿ vall￿tIon, less any estimabj residual value, over thar extcted usefid ec¢x#)mic life as follows.. Asset dass Leasehold ProFerty ImwoNEr HO¥)1￿ Land aThl &ilditVJS Motor Vehides IO% Stra￿ht lir 20 aThl 40 years stratght line 25% reducirvj balarKe 10% Stra￿ht lire and 15% and 25% reduong balarKe Fumiture orKI Equi￿ert Hxed asset investments xed asset investments are InSUalty recL¥ded at a)sL ar¥J subsequenty stated at cost less ary ac£umulated impairment k)sse5.

EDEN VALLEY HOSPICE, CARLISLE COMPANY LIMITED BY GIWIAPfftE N¢yfES TO THE FINA14CIAL sfATEMErirs FOR ThE YEAR ENDED 31 DECEMBER 2020 {coririNUED) I ACCOUNTING POUCIES {contlnued) stock stocks aft ststed at the lth¥w of cost estirnateo sdlirYJ kss costs tt> (c¥￿ete arKI Sell. C05t Ind￿leS all costs of pur(tsse, costs of conNvsion aTht ots costs in br6ry)rwJ StC￿ to its present IrKation aNJ condrt Debtors calculatsd as amounts paid during the finarrial year, but which relate to a futu￿ finanoal wod. Acuued income is reCOgr￿Sed whwe the enb.ty is enbded to ￿ ar￿me in the fina￿la1 year. but the receipt doe5 not ￿Jr until a future ffinanoal year. Cash and cash equlvalents Indudes all cash hehj aThJ in bank oJrrwft arKJ raounts. Creditors Trade creditors are obltgatiorts to pay tr gockts or s￿￿(eS that hove in acquired in ttE ordinary course of business frc4n suppliers. AcccMJnts payat4e are dassIf￿ as oJrrent Ibabilities rf ￿ charitsble compary does not have an Lmcondib"onal righ¢ at the ernl of reportirKJ peric¥J, to defer settlement of the rJeditor for at kast iwelve months after tt￿ repxYb"rrfJ date. If there is an UnC￿￿titional right to defer setyement for at least ts¥dve ￿)nthS aftw ￿ retth.ry date, ty are presented as n<urrent liabil￿es. Trade creditors a￿ rec(MJrised inillally at tranw1iLm pr￿￿ arK1 measured at am0￿Sed cost LNng the effeclfve int8est metlK¥I. Prnls are calojated as arnounts relatiro to the finarthl yw, tmjt vthlch are pald for ats the year end. Deferred income iTrJLwJes aM￿￿ts recefv&J in finarKial yea for i￿ome relating to futsxe finanaal perithjs. Fund StruC￿ve Unrestrirted income furKts we gewal fvrn1s that a￿ availatle for use at trustees's discretlon In furtheral￿e of the obJectNes of the group. Restritted fvnés are ttrv) donabj for use in a parts'tylar area or for ¥Jecific purposes, the use of which 15 restricted to that area ￿ ptWFV5e. Restrr"ct& futKls are 5piit tEtween capital furKls and Income furvjs. Leases in which substantsalty all the risks arrtl rewards of ownership are retsined by the lessor are classified as operab'ng leases. Rent￿$ payable under okErntiTh31&75e5 a￿ tharged in the stateM￿t of nancial Ath'vitie5 on a straight line basis over the ￿se terni. -37-

EDEN VALLEY HOSPICE. CARLISLE COMPANY LIMITED BY GUARANTEE NOTES TO THE FIIWICIAL sfATEME14TS FOR THE YEAR ENDED 31 DECEMBER 2020 (CONTINUED) 2 ACC¢XINTING POUCIES (continued) Pension obll9atlons Contn"t#Jtions to defin&l contri1xjti￿) ￿nS are r￿ThSed as an expense in Ihe perlcKI in whith the related seNce Is wovrded. OutstarKllry ￿￿10n conti7t￿'0nS at the bèlar￿ S￿ date are Ind￿ed witrun other cre(&tors. Finanaal instruments The group's finanoal irtstrum￿ts all das%fy as basic finarKial I￿tn￿￿ts, in acc(dan￿ with FRS 102. Finanaal assets aThl finanrial lialilibes are recLYJnised when the group becomes a paity to the contracujal provisions of the instrume All fina￿￿1 assets and I￿￿"11tS are inSOalty measuraj at transaLtion price (lTrJuding trans￿l0n costs), ex￿pt for t￿e firorKial assets dassified as at fair value through profit or loss. whith are Inltialfy measured at fair value (which is rnrmèlfy the tftnsaction price exduding transacbon costs), unless the arrangement conth"tutes a fina￿rrfJ transaLt"on. If an arr0ngew￿nt consb"tutes a finarKirwJ transaction, the finanoal asset or finarrial lia￿.1￿ is measured at the present value of the fLrture payments dixounted at a mathet rate of interest for a gmilar det* instrurwL Finanaal assets and liabilittes are only offset in the ststemert of fin¢YKial posltoon when, and on when there exists a legally enfor￿ble right to set off the recognisal amounts and the group intends either to settle on a r￿t I)a5is, or to realise the asset arxl setue ￿ liability Sim￿ts￿¥. Flnanoal assets we dweayjrised aThJ ￿F¥ a) (￿traCtUal rights to the cash flows from the finanaal asset eX[rf￿ or a￿ settled, b) the group transfers to another party 5ubstantialty all of the risks afKi rewards of ownersFMp of ihe fina￿al asseL or c) the group, destjte thaving retai￿1 some. but not all. signifiont risks aThl re•¥ards of OVI￿p, Ikls tranderred contrc4 of the asset to another party. narDal liabilitie5 are derecDJr4sed oblOgatOcffl speofied In the contract Is dtscharged, tancdled or expire5. Investments in subsKlianes are measured at C05t less iffyaimw

EDEN VALLEY HOSPICE, CARUSLE COMPANY UMrrED BY GUARAN NOTES TO ThE FINANCIAL sfATEME14TS FOR THE YEAR ENDED 31 DECEMBER 2020 (CONTINUED) 3 INCOME FROM I)ONATION4 LEGACIES AND GRAP4TS RECEIVABLE Total 2020 Total 2019 Dwtity)s and legacies; Donats'or Legaoes Grants, i￿l￿dIng cakNt4 grants; NHS England grant- dmldrf CCG grant - pensions CCG grdnt- thildren CCG grant - adult MND Grant Health EdLL2tion Er¥JlarKI - c￿ Fdlowship5 Central ty)veMrn￿t- H05Pi grant CCG - NCIC palliative pathway Gt>Vern￿nt e￿￿rge[￿ funding COVfD-19 Local AUth￿lty Infection Control funding Comnavirus Job Reten￿On Scheme Cororkivirus retall and Ioc31 restriction grants Training grants Other income- Pharmaceutical retharges to NHS Cumbria CCG 536,340 766,821 ,$03 30,488 626,843 797,309 532,524 1,012,390 243,059 41,661 110,880 487,786 32,853 243,059 41.661 110,880 487.786 32,853 232,759 37,790 107,106 471.183 29,988 (25,IX19) 51.(KNJ 51,( 33,136 33,136 474.609 474,609 132,774 132,774 128,286 19,180 128,286 19,180 2,012 113879 2 142 146 1211109 3 353 255 2 494 317 39-

EDEN VALLEY HOSPICE, CARUSLE COMPANY UMrrED BY GUAIIANTEE NOTES TO THE FINANCIAL sfATEMEPITS FOR THE YEAR ENDED 31 DECEMBER 2020 {COt4TINUED) 4 INCOME FROM CHARITA8LE ACTlVIll Total Total 2019 Sale of good51service5 05 part of thrett (haritsble aL*￿tIeS 5 INCOME FROM OTHER TRADING AcnvfnES Totsl 2020 Total 2019 Sales of donated gcths Fundraising events 464.814 299,271 464,814 409,908 787 858 778,303 661.825 722 301 110.637 1551943 1662 580 2 162 429 O INVEsfMENf INCOME Total 2020 Total 2019 Interest receivable and S1￿MIar itKonE; Bank interest reC￿vable 7 OThER INCOME Total 2020 Totsl 2019 Solar energy income Sundry income 2,941 2.941 4,416

EDEN VALLEY HOSPICE, CARUSLE COMPANY UMITED BY GUARAiifEE NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2020 (CONTINUED) 8 EXPENDrnIRE OM RAISING FUNDS a) Costs of tradlng athltles Totsl 2020 Trtal 2019 Fundraising tradlng costs; FuThjrai￿ng costs MarketiNJ aThJ printirKJ Wages aTrJ salanes Shop expenditure Lottery expeThliture 16.921 24,135 161,421 301.728 16,921 24,135 161,421 301,728 200 250 41,2 35.115 180,666 366,100 263 074 -41-

EDEN VALLEY HOSPICE, CARUSLE COMPANY Umrrto BY GVAIIANTrE NOTES TO THE FINANCIAL sfATEME14TS FOR THE YEAR ENDED 31 DECEMBER 2020 (cor4TINUED) 9 EXPENDrnIRE ON CHARrrABLE Acrivrr Day Children'$ Totsl Totsl 2019 Costs dlrectly all¢•c•ted to activities: Medic family sUp￿)rt salarles Nursing and care salaries Medical supplies Unifomis Trainir4J Admin aTrJ support salarie5 Property and equipment costs G￿￿ra1 deaning sUPt4 Travel and subsisten Legal and prOfe￿onal fees Telepho Advertising Ststionery and wnOng Subscripts'ons FAlicatiLYS Sundry exFtnses Depreciab"on SupkK)rt ActiMties (Note 10) 321,342 33,842 41,044 396.228 335.533 863.fXK1 34,162 524,780 1,421,942 1,446,357 89,935 562 90.497 82,718 376 160 536 1,718 3,693 4,4X13 8,596 3.705 341 341 82,¢XJ3 8.673 38.852 158 8,716 2,726 23,270 322 31.987 322 2,306 9.750 938 240 591 9,510 258 1,49) 150 651 651 711 234 641 1,027 4,459 25 108 797 1 155 476 1 118 616 149 I lJ)5 118 2 319403 112 335 691755 3 123 493 3 131372 Ex¥￿Th11t￿e on charitable acllwties was £3,123.493 (2019.. £3,131,372) of £1,763.359 (2019.. £1.700,785) was unrestritted and £1.360,134 (2019.. £1,430,587) was restri￿. -42-

EDEN VALLEY HOSPICE. CARUSLE COMPANY LIMrrED BY GUARANTEE 140TES TO THE FINANCIAL sfATEMEiifs FOR THE YEAR ENDED 31 DECEMBER 2020 (CONfiNUED) IOANALYSIS OF SUPPORT COSTS Support costs allocated to dwrilable xtivities In- Children's Total Hospice 2020 Total 2019 Medical supplies Unlfomis Training Palmir) and 5UPkX)rt salarles Adve￿'Si￿j Bank charges aThJ Yfterest cateri￿ salaries Catering swplies and deaning Ger*ral deaning supplies HousekeepirtsJ sakries Legal and professonal P05tsge Property and equipment costs Strtionery aThJ printi Subxriptions puNicatic Sundry expenses Telephone Travel and sub9ste￿e Superyiaon Dep￿lation Diskwl ¢Jn fixed assets Corporaoon tsx 13.987 1,262 7.878 39),343 577 1,492 135 16.056 1,449 9.043 458,430 924 5.516 79.590 19.934 21,852 94.459 38,188 8,365 197,193 13.291 4,834 20.879 1,262 15,540 415,956 2,191 3.412 70,388 41.586 15,064 99.836 42,665 1,613 171,254 17.003 325 16,485 33 42,flJ2 4.805 69,332 17,365 19,035 82.284 33.266 7,287 170,362 11.578 4,211 749 9,103 10,424 2.595 138,649 328 470 513 717 1.852 2,031 8.778 3,549 777 19,729 1.235 449 3.397 1.373 301 7,102 478 174 31 376 430 107 5.724 14 19 5.628 7,652 22,159 1,885 Is6,￿ 971 1,128 277 14,791 35 51 10,450 11,982 2,979 159,164 377 1005 118 108 797 1155 476 1 118 616

EDEN VALLEY HOSPICE. CARUSLE OMPANY LIMThED BY GUARAKtEE NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2020 (CONTINUED) 11 Nrr INCOMINGIOUTGOING RESOURCES Net Sncoming resCyjr￿ for the year IT￿￿de. 2020 2019 OwatirKJ leases Auditorfs remunerats.on - aKlIt of the fin￿al ststemw Audit￿$ remunwation . other ￿r￿au￿rt se￿￿CeS Depreciation of fixed assets 92,607 5,925 536 163 451 97,771 4,300 1,319 162 492 12TRiisfEES REMUNERATION AND EXPENSES During the year the group made the ftAlowirvJ transacbcffs ¥￿th tnthes: No trustees, nor any pers￿￿ cOnn￿ted with them, havE r￿el￿d any rernwratil￿ from the group du￿ng ￿ year. No trustees have recaved ary other beneffts frem the thaiity ￿￿r￿j the ￿r. 13STAFF COSTS The aggregate payroll o)sts were as frAIows: 2020 2019 staff costs durlng the y￿r were: Wages and $￿arieS ial security costs Other pension costs 2,413.3T2 186,022 2,459,607 187,118 157 034 2 751690

EDEN VALLEY H05PICE, CARLISLE COMPANY LIMThED BY GUARAfiTEE NOTES TO THE FifiANCIAL STATEMEIKfs FOR THE YEAR ENDED 31 DECEMBER 2020 IcopirINUED) 13STAFF cosrs (continued) The montNy average number of pwy)rs (l￿1￿1￿J senKff man&jerr￿t team) employed by the group dU￿r￿] ￿ yew was as fdlow5: 2020 No 2019 No Number of fundraisirwj staff Number of prthjuction staff Number of admlnistrats.ve staff Number of nursing staff Number cl house selV￿S Staff io li 13 83 16 16 13 113 130 Durir4J ￿ year, the gro￿ made rel1￿￿￿￿￿ t￿InatIOn paY￿lts totslled £13,846 (2019 ENil). All redundancy payments made ￿rir￿j year were oThwd9xy redurklancies, calculated in accordance with the statutw $d￿Me. The number of ern￿oYeeS ￿noluM￿ts fdl within the fdlowirwJ bands wa5: 2020 2019 £60.IXII - É70,IJJO During the wevious year. ex gratia pairynents amountirwj to £32.775 Atre made to employees Lwn leawng organisation duriry the year. Key 14anagement Personnel Key management personnel indu al I￿On5 that kn auknty respon&bility for planning, dirertlng and thntrolliThJ t￿ ath￿ties of thanty. The totsl em￿0￿ benefits of the key management personnel of the group were Q57,805 {2019- £266,￿2). 14TAXATION The group is a registered tharity is ttrefve exemp frtyn tayation.

EDEN VALLEY HOSPICE. CARUSLE COMPANY LIMrrED BY GuARA1￿E NOTES TO THE FINANCIAL sfATEMEP4TS FOR THE YEAR ENDED 31 DECEMBER 2020 (CONTINUED) ISEXCESS OF INCOME OVER EXPENDrnIRE OF ThE PARENT COMPANY The parent company's excess of irthne over expend￿jre was £1,224.774 (2019.. £684.246). The summary finanaal r￿rforn￿r￿ the charftable c(xnpany akTr Is: 2020 2019 Income Expenditure Net income1(eXt￿[lUre) T¢knl fund5 cwried forward 4.550,204 (3,325,430) 1224 774 4,071,844 (3,387,598) 6603￿8

EDEN VALLEY HOSPICE, CARLISLE COMPANY UMITED BY GUARAiifEE NOTES TO THE FINANCIAL sfATEMErir5 FOR ThE YEAR ENDED 31 DECEMBER 2020 {CONTINUED) 16TANGIBLE FIXED ASSET5 Group Furnlture and Equipment Pnjperty Land and lrnprovements buildin9$ Motor Vehides Total At l January 2020 Addltims sposals 20,134 5,045,n4 33,flJ2 92,928 1,063,654 6.222.440 46,548 80,150 At 31 December 2020 5 079 326 1110 202 6 289802 Depreciation At l January 2020 Charge for the 13,694 1,630,877 69,627 839,478 2,553.676 113,183 5,634 43.151 163.451 Eliminated ( dW)sals At 31 Decwnb 2020 882 629 2 705 216 Net book value At 31 L)ec￿ber 2020 3 335 266 227 573 3 584 586 At 31 Decemb 2019 3 414 847 224 176 3 668 764 -47-

EDEN VALLEY HOSPICE, CARLISLE COMPANY UMITED BY GUARArifEE NOTES TO THE FINANCIAL STATEMENTS FOR ThE YEAR eNDED 31 DECEMBER 2020 (CONTINUED) 16TANGIBLE FIXED ASSETS (conllnued) Charity Furniti4ve and Equipment Land and Iwildings Vehides Total Cost At l January 2020 Additions DisFK)5als 5,045,724 33,602 76,933 1,054,157 6,176,814 80.150 At 31 Decemt*r 2020 5 079 326 I I(K) 705 6 244 176 At l January 2020 Charge for the year iminabj on distwls 1,630,877 113.183 834,071 2,527,294 42.526 159,164 3.455 At 31 December 2020 876 597 2 674 547 Net br•ok valu• At 31 Decemter 2020 3 335 266 224 108 3 569 629 At 31 Decemtw 2019 3 414 847 220 086 3 649 520

EDEN VALLEY HOSPICE. CARLISLE COMPANY UMITED BY GUARArirEE NOTES YO THÉ FINANCZAL STATEMENTS FOR ThE YEAR ENDED 31 DECEMBER 2020 (CONnNUED) 17 FIXED ASSET INVEsfMEKf5 Charity Shares in group undwtskin9s and participating irteresls Subsidiary undertakings Total At l JanLklry 2020 At 31 December 2020 Net book value At 31 Decemter 2020 At 31 December 2019 Detalls of undertakln9S Detsils of the investsments in the ctwrity tr￿ds 20% tr nve of the n(xninal vdue of any dass of share capitsl are as fdbws: Country of incorywation Holding Proportson of voting Prlncip•l rights and Shar￿ held •rtivity 2020 2019 ikndertaking Subsidiary undertakings E(Jen Valley Ho4Ji (Shop) ￿Mited Eden Valley Hwice. DLwdar Road. Carlisle, CA2 4SD Operating charity shops and Er¥JIa￿l Ordinary l(Mi%

EDEN VALLEY HOSPICE, CARUSLE COMPANY uMrrED BY GUAIIANTEE NOTES TO ThE FINANCIAL STATEMEKfs FOR THE YEAR ENDED 31 DECEMBER 2020 {CONTINUED) 17FIXED ASSEf INVESTMEIITS {continued) Subsidiarie5 The profit for the fina￿al of Eden Vallly trb¥A.￿ (&)q)) LThited was £10 and the aggwate amount of capitsl aThl reseNes at the of kwkxl was £459. A Summ￿1 of the trading results are sknin Lth: 2020 2019 Turnover, other operatirYJ irthne aThl Mtterest Cost of Sales. administrats.cn o)sts rterest CC6ts Profit for the financrdl year Current assets Current 11a￿.11￿"eS CreditOTS.' amunts falling due after ore ￿r Tctsl net assets Aggregate share capitsl and reserves 1.3W.939 [1￿,449) 550 240,452 (239.993) 1.500,6( (1,499,686) 920 322.383 (317,864) (4.070) 449 449 459 459 18sfocK Group Charity 2020 2020 2019 Stc 19DEBTORS Gr¢)up Ch•r 2020 2019 2020 2019 Trade debtors Due fr(Yn group undertakj.ngs 110,036 63.586 111.199 139,343 80,230 214,512 income VAT recoverable 336,850 51,285 227.965 32.517 213 595 424 537

EDEN VALLEY HOSPICÉ, CARUSLE COMPANY UMITED BY GUARAPItEE NOTES TO THE FINANCIAL sfATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2020 (CONTINUED) 20CREDITORS: amounts falling due withln one ye•r Grnup Charity 2020 2019 2020 2019 47,332 4,4101 66,727 44.322 Fl"re purchase agreements other tsxauon aTrJ ￿la1 4,070 46,665 1,392 21.156 51,403 51.403 VAT recovera)le other credit(Ys Ac(Tua15 arnl de1￿￿j irKome 12.196 339621 20.616 11,397 261123 CredIt￿S dL ¥￿tr￿n one star ItYLMles the fdl0m.￿j lialmlibes on whith s&urity has been given: Ch)iity 2020 2020 2019 Hlre purthase agre&nents cr&JIt￿ Ind￿je rt4igatSons ￿￿er lire wychase corthcts held by the SLthidiary company are serured (* £4,070 (2019- £4,401). 2020 2019 Deftsred income at l Jar￿ry 2020 Resour￿ defwred in the period Amounts rdeas&J frrxn [rtwi￿5 peri¢xls Deferred at year eThJ 340,322 312.898 3D8,207 340,322 308 207 At the balance sheet date the charity hehl fijnds receW in advan￿ for grants relating to the r finan(ial year which anbyJnted to £234,392. Uwn Consolida￿n. the ttorty alg) held lottery income In &lvarKe of f￿Ure draws amountlTrJ to £78,506. -51-

EDEN VALLEY HOSPICE. CARUSLE COMPANY LIMrrED BY GVAIIAI￿E NOTES TO THE FINA14CIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2020 (CONTINUED) 20CREDrroRS: amounts falllng within one year (c(Mrtlnued} 2020 2019 Deferred income at l January 2020 Resources deferred in the period Amounts released from periLNts 262,924 234.392 262 924 211,321 262,924 211321 Deferred income at year eThl 262 924 At the balance sheet date ￿ charity held recei￿1 in atr4arKe for ￿ants to the finanoal year whlch arnC￿nted to £234.392. 21CREDrroRS: amounts falkng due after one ye•r Group Char 2020 2020 2019 Hlre wrthase agreements Creditors amourts falliffj ￿ after more than (fft year irKlules fdkn￿ng Ibabilities on which seojrity has been given.. Gro Charity 2020 2020 2019 Hire purchase agreements Creditor5 lThJude ¢￿IgationS urkjer hre <ffitra¢ts I￿1 by tt sub&diary C(￿panY whith are ured of £NII (2019 - £4,070). -52-

EDEN VALLEY HOSPICE, CARLISLE COMPANY UMITED BY GuARAN￿E r40TES TO THE FZNANCIAL sfATEMEKfs FOR THE YEAR ENDED 31 DECEMBER 2020 (CONllNUED) 210BLIGATIONS UNDER OPERATING LEASE COM14trMEIITS Total f￿u￿ minimlm lease Pa￿￿￿ts IKfrcan￿JIabre operating leases are as follows: Group Charity 2020 2019 2020 2019 Within one year Between one arKI five years 70,537 10,304 12,308 105 137 23PEN510NS Defined contribytlon P￿s1On scheme Pension contribub.ons are charged to the irthne experKliiure account in the period to %thlch they relate and during the pericJ armunted to £152,296 (2019: £157,034). At the balan￿ tht date É16,483 (2019.. £10,456) was I￿lL¥￿e￿ in other (redit(Ks in respect of ¢yAstsndin9 penslon contribution5. The expe￿ and liability r&c3n1￿l a￿ alk¢3ted to the fijnds of the charitst4e compary on the sarre ba's as other ern￿O￿-re1ated c05ts. as st%thed in ￿ accountirMJ polioes. 24COMMrrMENTS Group Capital ¢•mmitments At the previous financial year end the charitsble company had a cawal commrtment the remalnir4J costs payable for ￿ purchase of ￿ JKJsaw Haygrourmj eq￿[￿rEnL The total amount Contr￿ for tryJt r¥)t EYovid&J in the financial statements was £Nil (2019 £11,087). Charfty Capitsl commitments At the pwous fina￿al year eTrJ ￿ tharitsble compary had a ca￿ts1 commitment for the remainirKJ costs payatAe f￿ the purrhase of Jigsaw Flaygr￿Trj equipmenL totsl amount contracted for Ixrt promded in the finarKAI statements was £Nil (2019 . £11,087). 53-

EDEN VALLEY HOSPICE, CARUSLE COMPANY UMrrED BY GUARAPITEE NOTES TO THE FIPWICIAL ￿ATEME1￿rS FOR THE YEAR ENDED 31 DECEMBER 2020 (CONTINUED) 25FUNDS Group Balance at 31 December 2020 Balance at l January 2020 EXPa￿ltUre Trnnsfers Unrestricted General funds 3041,656 3,720.335 (2.467,814) 5,094,177 Restricted capltal and income funds Howce land 0¥1￿ bJildiThJ - J Furnittjre and equipment Nurse call system Day care extenson and improvements Recepts"on renovations Minibus Adult inytient refurbishment Department of Health {section 64) grant- frty entrance extension 640,800 926,706 5,466 2,071 964.071 6,073 2.301 (37,365) (607) (230) 102,261 27,3410 832 (3,621) (969) (208) 98.640 26.371 624 I7.4￿1 (Thi) 16,740 .{￿1 (12,221) 378.680 projecL% Department of Health (settion 64) grant- new build Department of Health (sethon 64) grant- ambularKe DOH grart re Wamed Garden Walled garden T(y3ether for SkM)rt Llves (2014) wall￿ & Gromit Together for Short Lives (2015) Donated assets 108,974 (4,421) 104,553 194,460 (5,719) 188,741 6.914 (1,729) 5,185 7,093 30.769 (462) (1,795) 6,631 28,974 5.362 11,513 (1,178) (1,281) 4,184 10,232 (431) (5,210) 7,157 53.040 52,536 1.2(Kl 4,514

EDEN VALLEY HOSPICE, CARU5LE COMPANY LIMrrED BY GUARANTEE NOTES TO THE FINANCIAL sfATEMENTS Foli THE YEAR ENDED 31 DECEMBER 2020 (coiirINUED) 25 FUNDS (a>nlSnued) Bal•n¢e at 31 Balan￿ at l January 2020 2020 Aviva Day HOW￿ Bathr(M)m Adult Main Bat￿￿rn Roorn 9 refurbishment P()nd and Coff￿ lounge refurbishment Jigsaw Playgrtyjnd Lottery - ￿ SUp￿)rt Donations in relaOon to Jigsaw pharma￿ub(ll recharges to NHS Cumbn'a CCG CCG grant- adult CCG grant - pensM)ns CCG grdnt - thildren's unit NHS Engl￿ grant- d)ildren 19,997 4,230 23.021 .142 (1,860) (545) (670) (645) 18,137 3,685 22,351 95.497 10,196 6,393 (634) (161) 9,562 40,204 15,316 33,9n 15,316 175.073 (175.073) 113,879 487.786 41.661 iio. (113,879) (487.786) (41.661) {110.880) 243,059 (243,OS9) projects Donated leaseij vehide MND outreath Hos￿￿ land Lctal Aut￿nty InfeLtk)n Control 16.242 11.681 5,037 32,853 {7.194) {5,037) {32,853) (4,514) 16,215 9,200 9,200 2 762 699 ￿32 397 2 734 962 Tot•1 funds 6 604 355 5 052 732 7 829 139 -S5-

EDEN VALLEY HOSPICE, CARUSLE COMPANY LIMITED BY GUARANTEE N¢ThS TO ThE FINANCIAL sfATEMEIITS FOR THE YEAR ENDED 31 DECEMBER 2020 (CONTINUED) 25 FUNDS (continued) Balance at 31 De￿mber 2019 Balan￿ at I hnuary 2019 UDrestriLted General furKJs 3,135.6(Kl 3.293.040 (2,586,984) 3,841,656 Restricted capltal and Income funds Hospice land Hospice building - Jigsaw Furniture a￿j equipment Nurse call system Day ore extenston ar¥J improvements Reception renovaticrf Minibus Adult in-patient refurbishment Departrnent of ￿1th (￿tion 64) grant- fr￿ entra￿e extension Other restricted fund prOj￿ts Department of Health (secbon 64) grant- rw build Departsnent of Health (section 64) grant- ambulance DOH grant re Walled Garden Walled garden T￿thr for Short tives (2014) walla￿ & Gromit T(¥Jether for Short Llve5 (2015) Donated assets Amva Day Hospi￿ Bathrcx)m Adult Main BathrcK Room 9 refurbishment 650.CKK) I,iKII.436 6.748 2,557 (9,200) (37,365) (675) {256) ,071 6.073 2,301 105.882 28,309 1.109 (3.621) (969) (277) 102.261 27.340 832 18.240 (750) 17,4 403,122 (12,221) 39).￿1 113,395 (4,421) 108,974 2(Kl.179 (5,719) 194,460 9.218 (2.304) 6,914 7,555 32.5fA (462) (1.795) 7,093 30,769 (1,178) {781) 5,362 11,513 12,294 8,019 41,431 21,857 4,775 23.468 39,400 {431) (4,293) (1,860) (545) (447) (270) 15,398 52.536 19,997 4,230 23,021 96,142 57,012

EDEN VALLEY HOSPICE, CARUSLE COMPANY UMffED BY GUARAKfEE NOTES TO THE FIP4ANCIAL sfATEME14TS FOR THE YEAR ENDED 31 DECEMBER 2020 (copirINUED) 25FUNDS (contlnued) Balance at 31 December 2019 Balance at l January 2019 Pond an(J coffee Iwr¥Je refurbishment Jigsaw HaygrourKI Donations in relation to J￿saW Pharmaceutlol retharge5 to NHS Cumbria CCG CCG grant- &Jult CCG grant- pensth CCG grant- th"Idren's NHS England grant - children 10,789 (593) (47) 10,196 6,393 354,305 (354.305) 93,575 471.182 37,789 107,1 (93.575) (471,182) (37,789) (107,106) 232.759 (232,759) projerts Donated lea￿ vehide MND outrea(h GP Fellowship Tralning grants HOW￿ land Total restrlLted 10,492 22.043 4,297 29,988 (25.CK)9) 2.013 {16,293) (4.297) (29.988) 16,242 25.009 (2.013) 1430 587 2 762 699 Totsl funds 4701938 4 017 571 6 604 355 -57-

EDEN VALLEY HOSPICE, CARLISLE COMPANY LIMrrED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS FOR ThE YEAR ENDED 31 DECEMBER 2020 (coKriNUED) 25 FUNDS (¢onknued) Charity Balance at 31 December 2020 Balance at l January 2020 General fvrmts 3,841,209 3,21?￿? (1,965,296) 5,093,720 Restrirted capital and income funds Hospi￿ land Hospi￿ tyJildirKJ - Jigsaw Furniture and equipment Nurse call system Day care eXtey￿•0n arKI imwovements Reception renovatiryks Minibus Adult-inytient refurbishment Department of Health (5ecbon 64) grant - front entran￿ extension Other ￿StrIcted projects Department of Health (section 64) grant - rM¥ bJild Department of Health (section 64) grant - ambulan DOH grant ￿ Walled 640,800 926.706 5,466 2.071 964,071 6,073 2,301 (37,365) (607) {230) 102,261 27.340 832 (3,621) {969) (208) 26,371 624 17,4 (750) 16,74) 39),9)1 (12,221) 378,680 108.974 (4,421) 104,553 194,460 (5,719) 188,741 6.914 (1,729) 5,185 7,093 30.769 (462) (1,795) 6,631 28,974 Walled Garden Together for Lives (2014) wall￿ & Groffl Together for Strvt (2015) 5,362 11.513 {1.178) {1,281) 4.184 10,232 {431) (5,210) (1,860) {545) {670) 7.157 53,040 18,137 3,685 22.351 Donatsl assets Aviva Day Hospice Bathrrx)m Adult Main Bathro)m 52,536 19,937 4,230 23.021 4.514

EDEN VALLEY HOSPICE, CARUSLE COMPANY LIMtfED BY GIIARAKfEE NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2020 (CONTINUED) 25 FUNDS (continued) Balance at 31 December Balance at l January 2020 Room 9 refvrbistrwrErt PorKJ ar￿ coffee lOw￿e refurbishment Jigsaw Playgro￿* Lottery . ￿ SUPF41rt Donab"on5 in rdation to Jlgsaw Phamiaceub"cal recharges to NHS Cumbria CCG CCG grant- adult CCG grant- pengon CCG grant- thldren's unit NHS EnglaThl 4Yant- children Other restn"Lted fund YojertS t)onated leased vdmde MND Outreach Hospice land Local Authority Infection Control 96,142 (645) 95,497 10,196 6,393 (634) (161) 9,562 40.204 15,316 33,972 15.316 175,073 (175,073) 113,879 487,786 41,661 iio, (113,879} (487,786) (41,661) (110,880) 243,059 (243,059) 16,242 11,681 5.037 32.853 (7,194) (5.037) {32.853) (4,514) 16,215 9,200 2 762 699 1332 397 2 734 962 Totsl funds 6 E￿3 g¥J8 4 550 204 3 325 430 7 828 682

EDEN VALLEY HOSPICE. CARUSLE COMPANY LIMrrED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR EP4DED 31 DECE14BER 2020 (C014TINUED) 25 FUNDS (wntinued) lance at 31 Balance at l January 2019 2019 Unrestricted General funds 3,135,274 2,662,946 (1,957,011) 3.841.209 Rostricted capital and income funds Hospice land Hospice buildi￿j - Jlgsaw Furniture and equlpmert Nurse call system Day care extension and improvemerts Reception ren(watio Minibus Adult-in-patient refiJrtMshment Department of Health (Secti￿ 64) grant . frcrt entrarKe extension Other rethrted fuThJ projects Department of Health (sectim 64) grant - new build Departfflent of Health (sectlon 64) grant - ambulan DOH grant re Walled Garden Walled Gar Together for Slbjrt Live5 (2014) wall￿ & Gromit Together for Short Li¥es (2015) 650,(￿0 I,(Kll.436 6,748 2,557 (9,200) 640,800 964,071 6,073 1301 (37,365) (675) (256) 105.882 28.309 1,109 (3,621) (969) (277) 102.261 27.340 832 18,240 (750) 17,490 403,122 (12,221) 39),￿1 113.395 (4.421) 108,974 2LKI,179 (5,719) 194,460 9.218 (2,304) 6,914 7,555 32,564 (462) (1.795) 7,093 30.769 (1.178) (781) 5,362 11,513 12.294 8.019 41,431 21.857 4.775 {431} (4.293) (1,860) (545) (447) (270) Donated assets Aviva Day Ho4y'ce Bathr￿M Adult Main Bathro)m Room 9 ￿￿1rbiShMent 15, 52.536 19,997 4,230 23,021 96.142 39.4tio 57.012

EDEN VALLEY HOSPICE. CARLISLE COMPANY uMrrED BY GUARAKfEE NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2020 (CONTINUED) 25 FUNDS (continued) Balance at 31 Oecember 2019 Balance at l January 2019 )nd and coffee Fouwe refurblshn*nt Jigsaw PlaygroLnJ Donations in relaticw) to Jigsaw Pharrnacthcal retharge5 to NHS Cumbria CCG CCG grant- adult CCG grnnt - Fefision CCG grant- (hlldren's unrt NHS En￿ grant. children Ots restricted fu projects GP Fellowship Donated leased vehide Training grants MND Outrea(h Ho4wce land Total r•stri¢ted 10.789 (593) (47) 10,196 6.393 354.305 (354.3Q5) 93,575 471.182 37.789 107,106 (93,575) (471.182) (37.789) {107,106) 232,759 (232,759) 10,492 25.009 22,043 (25.fX19) 4.297 2,013 29,988 (16,293) 16,242 (4.297) (2,013) (29,988) 2 784 388 1408 898 1430 587 2 762 699 Total funds 5 919 662 4 071844 3 387 598 6 603 9J8 total carried forward reyricted fijr￿S are £2.734.962 (2019: £2.762.699). whith are split as restricted copital fuNts £2,709,547 (2019: £2,737,256) aTrJ restrKted inco￿￿ funds of £25,415 (2019: £25,443). -61-

EDEN VALLEY HOSPICE, CARUSLE COMPANY LIMITED BY GUAIIAKfEE IIOTES TO THE FINAN￿￿ STATEMErirs FOR THE YEAR ENDED 31 DECEMBER 2020 (COKllNUED) 26ANALYSIS OF NEf ASSEfs BETWEEN FUNDS Group Genernl Total funds Tangible fixed assets Net ojrrent assets 875.039 4 219 138 2,709.547 3,584,586 4 244 553 Totsl net assets 7 829 139 Totsl fvnds at31 December 2019 Tangible fixed assets Net ajrrent assets Creditors over l year 931,508 2.914.218 2,737,256 25.443 3,668,764 2,939.661 Totsl net assets 2 762 699 Charlty Genttal R¢sbi¢t•d Total funds Tan9ible fixed assets Flxed asset investments 8￿.c@2 2.709.547 3,569,629 4 259 051 Totsl net assets 7 828 682

EDEN VALLEY HOSPICE. CARLISLE COMPANY LIMITED BY GUARApifEE NOTE5 TO THE FifiANCIAL sfATEME14TS FOR THE YEAR EIIDED 31 DECEMBER 2020 (COIITINUED) 26A14ALYSIS OF NET ASSETS BETWEEM FUNDS (continued) Total funds at31 December 2019 Tangible f￿ed assets xed asset investM￿ts Net current assets 912,264 2,737,256 3,649,520 2 928 943 2 954 386 Totsl net assets 2 762 699 6 603 908 27ANALYSIS OF NEf FUNDS Group At31 December 2020 At l Janu•ry Fin•ncw 2020 rash Ilows Cash at bank and in harwj nance leases and hlre pwtha5e ccmtracts Net debt 3,177.932 1,016,993 4,194,925 3 169 461 10213 41￿855 At31 At l January Flmncing December 2019 2019 Cash at b￿k in hand nan￿ leases aThl hire ￿rd￿ c<xtrdcts Net debt 2.467,646 710,286 3,177,932 2 455 170 714 291 .3169461 Charity At31 December 2020 At l January 2020 Flnancing cash flows Cash at bard( aThl In hand debt 2898094 ￿30 4080924

EDEN VALLEY HOSPICE, CARUSLE COMPANY UMITED BY GUARAKfEE NOTES TO THE FIfwiciAL sfATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2020 (COP4TINUED) 27ANALYSIS OF NEf FUNDS {contlnued) At31 Flnanclng December ash flows 2019 At l January 2019 Cash at bank and in haTrJ 2 167 734 2 898 094 Net debt 2 167 734 2 898 094 28RELATED PARTY TrANSACTIONS Group There We￿ ￿ related party trans￿n5 n the year. Charity There were Th) related party transactir￿ ￿ the >Ear.