Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
Company registration number: 02669868 Charity number: 1007726
TRUSTEES' REPORT AND FINANCIAL STATEMENTS FOR THE PERIOD ENDED
31 MARCH 2025
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
CONTENTS
| Page | |
|---|---|
| Reference and administrative details of the Company, its Trustees and advisers | 1 |
| Trustees' report | 2 - 6 |
| INDEPENDENT EXAMINERS' REPORT | 7 |
| Statement of financial activities | 8 |
| Balance sheet | 9 |
| Statement of cash flows | 10 |
| Notes to the financial statements | 11 - 24 |
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
REFERENCE AND ADMINISTRATIVE DETAILS OF THE COMPANY, ITS TRUSTEES AND ADVISERS FOR THE PERIOD ENDED 31 MARCH 2025
| Trustees | Dr Philip Friend OBE, chair (resigned 20 June 2024) |
|---|---|
| Ms Nomqhele Mbambo (resigned 1 February 2025) | |
| Mr Gregory Smith | |
| Ms Sandra Witzel, chair (appointed 20 June 2024) | |
| Ms Adele Aitchison | |
| Mrs Carol Campbell | |
| Mr Michael Nicholson | |
| Ms Karen Fraser (appointed 18 March 2024) | |
| Mr Raj Mehta | |
| Mr Michael Briggs | |
| Mrs Tracey Proudlock | |
| Ms Judith Gubbay(resigned 29 February 2024) | |
| Ms Abigail Pearson (appointed 25 July 2025) | |
| Ms Sandra Buchan (appointed 25 July 2025) | |
| Mr Shaun Morris-Armitage (appointed 25 July 2025) | |
| Company registered number 02669868 Charity registered number 1007726 Registered office Impact Hub Euston 1 Triton Square London NW1 3DX Company secretary Razia Mohammed Chief executive officer Gordon McCullough Accountants Menzies LLP Chartered Accountants Magna House 18-32 London Road Staines-Upon-Thames TW18 4BP Bankers Co-operative Bank PO101, 1 Balloon Street Manchester M60 4EP Independent Examiner Janice Matthews Menzies LLP Magna House 18-32 London Road Staines-Upon-Thames Surrey TW18 4BP |
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
TRUSTEES' REPORT FOR THE PERIOD ENDED 31 MARCH 2025
The Trustees present their annual report together with the financial statements for 1st October 2023 to 31 March 2025.
Since the company qualifies as small under section 383, the strategic report required of medium and large companies under The Companies Act 2006 (Strategic Report and Director's Report) Regulations 2013 is not required.
CHARITY INFORMATION
The Research Institute for Disabled Consumers is both a company registered in England under Registration No. 2669868 and a registered charity under Registration No. 1007726. The company is limited by guarantee not having a share capital and is governed by its Memorandum and Articles of Association dated 10th Decemeber 1991 as ammended on 13th July 2004 and 27th February 2019.
ABOUT THE RESEARCH INSTITUTE FOR DISABLED CONSUMERS
The Research Institute for Disabled Consumers (RiDC) is a leading expert in inclusive research involving disabled and older consumers. We are an independent, national charity with 60 years of experience in commissioned consumer research and insights in this specialist area.
We have developed a strong track record of providing unique insights and solutions to businesses, government and charities. We are run by, and for, people with personal experience of disability.
Our vision is of a society that is accessible and inclusive for all, regardless of age or ability.
Through our research, we will transform how private, public, and voluntary sectors listen to, adapt and learn from the direct experiences and insights of disabled and older people. We aim to achieve this by:
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Providing high quality research-informed by disabled and older people to improve goods and services delivered by public, voluntary and private sectors
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Using the knowledge gained from our research with disabled and older people to influence and drive forward policy and practice; and,
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Increasing RiDC’s strategic relevance within sectors to improve accessibility and inclusion.
Public Benefit
Under the Charities Act 2006, charities are required to demonstrate that their aims are for the public benefit. The two key principles which must be met in this context are, firstly, that there must be an identifiable benefit or benefits; and, secondly, that the benefit must be to the public or a section of the public. Charity trustees must ensure that they carry out their charity’s aims for the public benefit, must have regard to the Charity Commission’s guidance, and must report on public benefit in their annual report.
RiDC’s Board of Trustees regularly monitors and reviews the success of the organisation in meeting its key objectives of helping businesses, charities and government understand the needs and experiences of disabled and older consumers; providing free, up to date research insights to allow disabled and older people to choose the right products and services to lead an independent life; and, promoting inclusive research findings carried out with disabled and older consumers.
The trustees confirm, in the light of the guidance, that these aims fully meet the public benefit test and that all the activities of the charity, described in the Report of the Trustees, are undertaken in pursuit of these aims.
REVIEW OF 2023/25
The period from October 2023 to March 2025 has been marked by significant achievements and ongoing challenges for RiDC. We continued to build on our reputation as the UK's leading inclusive research organisation, delivering projects that placed the lived experiences of disabled and older consumers at the heart of decision-making.
Our work with the National Centre for Accessible Transport (ncat) has expanded, with RiDC playing a key role in the development of the CAT panel—now 2,800 members strong. This work continues to influence transport providers and policymakers, ensuring accessibility remains at the core of transport innovation.
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
TRUSTEES' REPORT (CONTINUED) FOR THE PERIOD ENDED 31 MARCH 2025
Key research outputs from ncat during this period include landmark reports on street design, barriers to transport, and public attitudes towards disability in transport contexts.
RiDC also led significant projects across other sectors. These included research on digital assistive technology for the Royal Society, research into the impact of the cost of living and the inaccessibility of private sector goods and services for the Disability Unit in the Cabinet Office. We were commissioned by the Motability Foundation to carry out ground-breaking work on accessible shared micromobility, and we have continued our collaboration with Network Rail through our mystery shopping programme. We have expanded our reach into consumer sectors with projects on parcel delivery accessibility and adaptive clothing, evidencing tangible improvements for disabled consumers.
Our partnership with Which? has remained central, providing evidence on the lived experiences of disabled and older consumers across a number if investigations (such as retailers, delivery companies and banking).
Despite positive outcomes, the external environment remains challenging. Funding opportunities have become more competitive, and wider societal and political shifts around equality and diversity have impacted the availability of work. Nevertheless, RiDC has maintained financial resilience and continued to grow its panel, now over 4,000 members.
Fundraising
Income is raised through commissioned research contracts and grants from a range of sources, including charitable foundations and commercial organisations. The fundraising effort has focused on widening our income sources to ensure continued support for the charity’s programme of activities. The financial report shows that a greater proportion of our funding came in the form of commissions (57%) than in grants (43%) during 2023/25 (year to 30 September 2023, 42% and 58% respectively).
Thanks to our funders
Without our funders, none of our work would be possible. In the financial period ending 31st March 2025 we received core funding from the Consumers’ Association (Which?). We are very grateful to this organisation and others that have provided grants:
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Motability Foundation
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Centre for Sustainable Energy
We want to extend particular thanks to Which? for their continued support of RiDC. It is a vitally important relationship and we are very proud to share a history (and future) with Which?
FINANCE REVIEW
Going concern
After making appropriate enquiries, the trustees have a reasonable expectation that the company has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements. Further details regarding the adoption of the going concern basis can be found in the Accounting Policies.
Financial risk management objectives and policies
RiDC is primarily funded through project work, so our income fluctuates from year to year which can lead to a deficit at the end of a financial year. To help cushion against fluctuating income, we have built up reserves to help manage this risk.
Our policy is to achieve a surplus over time to build up reserves in line with the policy outlined below.
Comparing figures with the last financial year they show:
• Income rose to £1,483,452 for the eighteen month period compared with £800,517 for the previous year (equivalent to a 23.5% increase).
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
TRUSTEES' REPORT (CONTINUED) FOR THE PERIOD ENDED 31 MARCH 2025
• Expenditure has increased to £1,561,290 for the eighteen month compared with £798,667 for the previous year (equivalent to a 30.3% increase).
Total funds on 31st March 2025 were £445,425 compared to £493,941 on 30 September 2023.
Reserves policy
RiDC’s policy is to review its reserve levels annually to ensure that they are sufficient to provide some protection against potential risks that could impact the organisation.
Our target current range of general and designated reserves combined is £450,000 to £600,000.
Trustees anticipate that any incremental reserves will be used to fund the additional expansion of our charitable activity.
Investment policy
Trustees delegate management of reserves to a Finance Committee which includes trustees experienced in asset management. The Committee reports quarterly to the Trustees.
Risk assessment
The trustees have assessed the major risks to which the charity is exposed, in particular those related to the operations and finances of the charity, and are satisfied that systems are in place to mitigate exposure to the major risks. Risks have been identified under the four headings suggested by the Charity Commission:
Governance and Management; Operational; Financial; and Operational/External Environment. The trustees require the Chief Executive and staff to actively manage these risks throughout the year. The primary risks facing the charity are a failure to achieve financial stability in the medium term and failure to meet the necessary standards in our service delivery required by clients and funders.
.
CONNECTED CHARITIES - CONSUMERS' ASSOCIATION
RiDC was originally formed by the Consumers’ Association. The Consumers’ Association currently gives RiDC an annual core grant of £75,000 as disclosed in note 2 to these financial statements (£112,500 received for the eighteen month period). (2022/23: £75,000). The level of funds RIDC received from the Consumers’ Association represents a material proportion of RiDC's income.
OUR PLANS FOR 2025/2 6
RiDC has begun implementation of its new strategy, 'Embedding Accessibility: Driving Change Through Lived Experience'. This strategy is designed to ensure RiDC remains focused, bold, and impactful in driving system change through highquality research.
Our future work will be guided by three core objectives:
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Generate knowledge through inclusive, exploratory, and behavioural research.
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Co-produce practical solutions with disabled people to shape accessible services and products.
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Influence thinking, policy, and practice to amplify disabled voices and promote inclusive design.
Key areas of focus include transport, consumer goods, and digital accessibility, alongside emerging challenges in sustainability, health and wellbeing, and inclusive innovation. We will continue to grow our expertise in behavioural research, data science, and design thinking while deepening our engagement with our panel.
Risks such as funding pressures, societal attitudes, and maintaining panel diversity are recognised, with mitigation strategies aligned to our strategic framework. Our ambition remains clear: to create a future where decisions, products, and services work for everyone because they are shaped by those who face barriers daily.
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
TRUSTEES' REPORT (CONTINUED) FOR THE PERIOD ENDED 31 MARCH 2025
STRUCTURE, GOVERNANCE AND MANAGEMENT
The Trustees
The Trustees, who are also the directors under company law, who served during the period and up to the date of this report were as follows:
Mr Michael Briggs Dr Philip Friend OBE (Chair) (resigned 20 June 2024) Ms Judith Gubbay (resigned 29 February 2024) Mr Raj Mehta (Vice-chair) Mrs Tracy Proudlock Ms Carol Campbell Ms Karen Fraser (appointed 18 March 2024) Mr Michael Nicholson Ms Nomqhele Mbambo (resigned 1 February 2025) Ms Sandra Witzel (Chair) (appointed 20 June 2024) Mr Gregory Smith Ms Adele Aitchison
Up to a maximum of twelve Trustees are elected by the members of RiDC.
Each of the Trustees retires by rotation and may stand for re-election. Additionally, the Trustees may elect to stand until the end of the next Annual General Meeting. A Trustee so elected then vacates office if not re-elected at that meeting. The Trustees of RiDC are the only members of the company, remaining as members, only so long as they remain on the Board of Trustees.
Members of the charitable company guarantee to contribute an amount not exceeding £1 to the assets of the charitable company in the event of winding up. The total number of such guarantees on 30th September 2023 was 11 (2021 – 12).
The Trustees have no beneficial interest in the charitable company.
During the year four formal Trustee meetings took place and an annual general meeting was held in February 2022. Policies for the training and induction of Trustees are in line with published guidance from the Charity Commission..
Trustees' responsibilties statement
The Trustees (who are also directors of Research Institute for Disabled Consumers for the purposes of company law) are responsible for preparing the Trustees' Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
Company law requires the Trustees to prepare financial statements for each financial year. Under company law the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the Trustees are required to:
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select suitable accounting policies and then apply them consistently;
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observe the methods and principles in the Charities SORP;
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make judgments and accounting estimates that are reasonable and prudent;
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state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements;
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prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in operation.
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
TRUSTEES' REPORT (CONTINUED) FOR THE PERIOD ENDED 31 MARCH 2025
The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the charitable company's transactions and disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
In preparing this report, the Trustees have taken advantage of the small companies exemptions provided by section 415A of the Companies Act 2006. [ SanSigneF7879633E0B3475... d by:ra Witmel
Approved by order of the members of the board of Trustees and signed on their behalf by: F7879633E0B3475...
................................................
Ms Sandra Witzel
Date: 11-Nov-2025
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
INDEPENDENT EXAMINERS' REPORT FOR THE PERIOD ENDED 31 MARCH 2025
Independent examiner's report to the Trustees of Research Institute for Disabled Consumers ('the Company')
I report to the charity Trustees on my examination of the accounts of the Company for the year ended 30 September 2024.
Responsibilities and basis of report
As the Trustees of the Company (and its directors for the purposes of company law) you are responsible for thepreparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act').
Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the Company's accounts carried outunder section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the Directionsgiven by the Charity Commission under section 145(5)(b) of the 2011 Act.
Independent examiner's statement
Since the Company's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that I am qualified to undertake the examination because I am a member of The Institute ofChartered Accountants in England and Wales, which is one of the listed bodies.
i have completed my examination. I confirm that no matters have come to my attention in connection with the examinationgiving me cause to believe:
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accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act; or
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the accounts do not accord with those records; or
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the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair' view which is not a matter considered as part of an independent examination; or
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the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities [applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)].
I have no concerns and have come across no other matters in connection with the examination to which attention shouldbe drawn in this report in order to enable a proper understanding of the accounts to be reached.
This report is made solely to the Company's Trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. My work has been undertaken so that I might state to the Company's Trustees those matters Iam required to state to them in an Independent Examiner's Report and for no other purpose. To the fullest extent permittedby law, I do not accept or assume responsibility to anyone other than the Company and the Company's Trustees as abody, for my work or for this report.
Signed: Dated: |[Janice] DocuSigned[Mattlws] by: 11-Nov-2025 Janice Mathews FCA 634F24DE92A4471...
Menzies LLP
Chartered Accountants Magna House 18-32 London Road Staines-Upon-Thames TW18 4BP
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT) FOR THE PERIOD ENDED 31 MARCH 2025
| Note Income from: Donations and legacies 3 Charitable activities 4 Investments 5 Total income Expenditure on: Raising funds Charitable activities 6 Total expenditure Net (expenditure)/income before net gains/(losses) on investments Net gains/(losses) on investments Net movement in funds Reconciliation of funds: Total funds brought forward Net movement in funds Total funds carried forward |
Unrestricted funds eighteen month period ended 31 March 2025 £ 120,206 831,133 17,762 969,101 65,882 1,495,408 1,561,290 (592,189) 29,322 (562,867) 493,941 (562,867) (68,926) |
Restricted funds eighteen month period ended 31 March 2025 £ 514,351 - - 514,351 - - - 514,351 - 514,351 - 514,351 514,351 |
Total funds eighteen month period ended 31 March 20252025 £ 634,557 831,133 17,762 1,483,452 65,882 1,495,408 1,561,290 (77,838) 29,322 (48,516) 493,941 (48,516) 445,425 |
Total funds year ended 2023 £ 455,558 333,387 11,572 |
|---|---|---|---|---|
| 800,517 | ||||
| 32,673 765,994 |
||||
| 798,667 | ||||
| 1,850 (8,930) |
||||
| (7,080) | ||||
| 501,021 (7,080) |
||||
| 493,941 |
The Statement of financial activities includes all gains and losses recognised in the period.
The notes on pages 11 to 24 form part of these financial statements.
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee) REGISTERED NUMBER: 02669868
BALANCE SHEET AS AT 31 MARCH 2025
| 31 March | 30 September | ||||
|---|---|---|---|---|---|
| 2025 | 2023 | ||||
| Note | £ | £ | |||
| Fixed assets | |||||
| Investments | 11 | 266,625 | 334,666 | ||
| 266,625 | 334,666 | ||||
| Current assets | |||||
| Debtors | 12 | 79,960 | 172,784 | ||
| Cash at bank and in hand | 163,792 | 139,386 | |||
| 243,752 | 312,170 | ||||
| Current liabilities | |||||
| Creditors: amounts falling due within one year | 13 | (64,952) | (152,895) | ||
| Net current assets | 178,800 | 159,275 | |||
| Total assets less current liabilities | 445,425 | 493,941 | |||
| Total net assets | 445,425 | 493,941 | |||
| Charity funds | |||||
| Restricted funds | 14 | - | - | ||
| Unrestricted funds | 14 | 445,425 | 493,941 | ||
| Total funds | 445,425 | 493,941 |
The entity was entitled to exemption from audit under section 477 of the Companies Act 2006.
The members have not required the entity to obtain an audit for the period in question in accordance with section 476 of the Companies Act 2006.
The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and preparation of financial statements.
The financial statements have been prepared in accordance with the provisions applicable to entities subject to the small companies regime.
The financial statements were approved and authorised for issue by the Trustees and signed on their behalf by: ................................................ [ Ms Sandra Witzel SanSigneF7879633E0B3475... d by:ra Witeel Date: 11-Nov-2025
The notes on pages 11 to 24 form part of these financial statements.
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
STATEMENT OF CASH FLOWS FOR THE PERIOD ENDED 31 MARCH 2025
| Note Cash flows from operating activities Net cash (used by) / generated from operating activities 17 Cash flows from investing activities Dividends, interests and rents from investments Investment movement Net cash provided by investing activities Cash flows from financing activities Net cash provided by financing activities Change in cash and cash equivalents in the period Cash and cash equivalents at the beginning of the period Cash and cash equivalents at the end of the period 18 |
2025 £ (54,190) 17,662 97,363 115,025 - 60,835 102,957 163,792 |
2023 £ (102,168) |
|---|---|---|
| 11,572 (10,629) |
||
| 943 | ||
| - | ||
| (101,225) 204,182 |
||
| 102,957 |
The notes on pages 11 to 24 form part of these financial statements
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
1. General information
Research Institute For Disabled Consumers is a private charitable company limited by guarantee, incorporated and registered in England and Wales and has company registration number 2669868.
The registered office and principal address is Ridc Impact Hub King's Cross, 34B New York Way, London, N19AB. Details of the operations and principal activities of the charity are set out in the Trustees' Annual Report set out on pages 2 onwards.
2. Accounting policies
2.1 Basis of preparation of financial statements
The financial statements have been prepared in accordance with the Charities SORP (FRS 102) - Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.
Research Institute for Disabled Consumers meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy.
2.2 Going concern
After making appropriate enquiries, the trustees have a reasonable expectation that the company has adequate resources to continue in operational existence for the foreseeable future. For this reason they continue to adopt the going concern basis in preparing the financial statements.
2.3 Income
All income is recognised once the Company has entitlement to the income, it is probable that the income will be received and the amount of income receivable can be measured reliably.
External projects income represents research income earmarked for projects. Income is recognised to match expenditure in the period, where projects are estimated to generate a surplus, such surplus is recognised on completion of the project. Where projects are estimated a loss, the loss is recognised as soon as it is anticipated.
Gifts are included in full in the period in which they are received.
Grants are included in the period in which they are receivable, unless they relate to a specific future period in which case they are deferred.
Government grants received as a result of the Coronavirus Job Retention scheme are recognised as income when the charity is entitled to the money.
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
2. Accounting policies (continued)
2.4 Expenditure
Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is classified by activity.
The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs including attributable salaries are allocated on an actual basis to the relevant areas of programme activity. Overheads and other salaries are allocated between expenses headings on the basis of time spent.
Costs of generating funds are costs incurred in attracting voluntary income, and those incurred in trading activities that raise funds.
Charitable activities are costs incurred on the company's operations, including support costs and costs relating to the governance of the company apportioned to charitable activities.
All expenditure is inclusive of irrecoverable VAT.
2.5 Interest receivable
Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the Company; this is normally upon notification of the interest paid or payable by the institution with whom the funds are deposited.
2.6 Investments
Investments are accounted for at market value at year end. Gains and losses investments are taken to the Statement of Financial Activities.
2.7 Liabilities and provisions
Liabilities are recognised when there is an obligation at the Balance Sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably.
Liabilities are recognised at the amount that the Company anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide.
2.8 Financial instruments
The Company only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.
2.9 Operating leases
Rentals paid under operating leases are charged to the Statement of Financial Activities on a straight-line basis over the lease term.
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
2. Accounting policies (continued)
2.10 Pensions
The Company is an associated employer of a pension scheme, administered by the Consumers' Association. The Scheme comprises two sections - a hybrid section that combines the features of defined benefit and defined contribution schemes and provides benefits based on the higher of a final salary pension and a money purchase pension, and a defined contribution only section. It is funded by contributions from both employer and employees. The assets of the Scheme are held separately from those of the Consumers' Association and are invested on behalf of Scheme members by the Scheme trustees.
The section that is structured as a defined benefit scheme is a multi-employer plan. As it is not possible for the Company to obtain sufficient information to enable it to account for the defined benefit element of the plan as a defined benefit plan, it accounts for the plan as a defined contribution plan as permitted by FRS102. The pension charge represents the amounts payable by the Company to the fund in respect of the year.
The money purchase section of the scheme constitutes a defined contribution pension scheme and the pension charge represents the amounts payable by the Company to the fund in respect of the year.
Full details of the scheme are set out in Note 21.
2.11 Fund accounting
General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the Company and which have not been designated for other purposes.
Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. The aim and use of each designated fund is set out in the notes to the financial statements.
Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the Company for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes to the financial statements.
3. Income from donations and legacies
| Grants Total 2023 |
Unrestricted funds 18 month period ended 31 March 2025 £ 120,206 75,000 |
Restricted funds 18 month period ended 31 March 2025 £ 514,351 380,558 |
Total funds 18 month period ended 31 March 2025 £ 634,557 455,558 |
Total funds year ended 30 September 2023 (restated) £ 455,558 |
|---|---|---|---|---|
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
3. Income from donations and legacies (continued)
Unrestricted grants includes donations of £112,500 from The Consumers' Association.
Restricted grants include £49,920 from Energy Savings Trust and £464,431 from Coventry University towards the National Centre for Accessible Transport.
£148,484 towards this project received and included within Income from charitable activities in the year to 30 September 2023 has been recategorised as grant income in these accounts.
4. Income from charitable activities
| External projects Total 2023 |
Unrestricted funds 18 month period ended 31 March 2025 £ 831,133 333,387 |
Total funds 18 month period ended 31 March 2025 £ 831,133 333,387 |
Total funds year ended 30 September 2023 (restated) £ 333,387 |
|---|---|---|---|
5. Investment income
| Income from listed investments Interest received on bank deposits Total 2023 |
Unrestricted funds 18 month period ended 31 March 2025 £ 17,107 655 17,762 11,572 |
Total funds 18 month period ended 31 March 2025 £ 17,107 655 17,762 11,572 |
Total funds year ended 30 September 2023 £ 10,681 891 |
|---|---|---|---|
| 11,572 | |||
Total 2023
Page 14
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
6. Analysis of expenditure on charitable activities
Summary by fund type
| Consultancy or commissioned research Development and representation Total 2023 |
Unrestricted funds 18 month period ended 31 March 2025 £ 1,224,156 271,252 1,495,408 514,618 |
Restricted funds 18 month period ended 31 March 2025 £ - - - 251,376 |
Total 18 month period ended 31 March 2025 £ 1,224,156 271,252 1,495,408 765,994 |
Total funds year ended 30 September 2023 £ 631,848 134,146 |
|---|---|---|---|---|
| 765,994 | ||||
7. Analysis of expenditure by activities
| Consultancy or commissioned research Development and representation Total 2023 |
Activities undertaken directly 18 month period ended 31 March 2025 £ 962,763 224,382 1,187,145 588,667 |
Support costs 18 month period ended 31 March 2025 £ 261,393 46,870 308,263 177,327 |
Total funds 18 month period ended 31 March 2025 £ 1,224,156 271,252 1,495,408 765,994 |
Total funds year ended 30 September 2023 £ 631,848 134,146 |
|---|---|---|---|---|
| 765,994 | ||||
Page 15
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
8. Independent examiner's remuneration
| 18 month | ||
|---|---|---|
| period ended | Year ended | |
| 31 March | 30 September | |
| 2025 | 2023 | |
| £ | £ | |
| Fees payable to the Company's independent examiner for the independent | ||
| examination of the Company's annual accounts | 5,500 | 5,025 |
9. Staff costs
| Wages and salaries Social security costs Contribution to defined contribution pension schemes |
18 month period ended 31 March 2025 £ 919,323 99,467 61,277 1,080,067 |
Year ended 30 September 2023 £ 437,560 46,407 33,726 |
|---|---|---|
| 517,693 |
The average number of persons employed by the Company during the period was as follows:
| Researchers Management Administrator Development |
18 month period ended 31 March 2025 No. 11 2 1 - 14 |
30 September 2023 No. 8 1 1 1 |
|---|---|---|
| 11 |
The number of employees whose annual employee benefits (excluding employer pension costs) exceeded £60,000 was:
| 18 | month | |||
|---|---|---|---|---|
| period | ended | Year ended | ||
| 31 | March | 30 September | ||
| 2025 | 2023 | |||
| No. | No. | |||
| In the band £60,001 | - £70,000 | 1 | 1 | |
| In the band £80,001 | - £90,000 | 1 | - |
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
10. Trustees' remuneration and expenses
During the period, no Trustees received any remuneration or other benefits (2023 - £NIL) .
During the period ended 31 March 2025, expenses totalling £ 631 were reimbursed or paid directly to 5 Trustees (2023 - £1,181 to 4 Trustees) in respect of travel expenses.
11. Fixed asset investments
| Cost or valuation At 1 October 2023 Additions Disposals Revaluations At 31 March 2025 Net book value At 31 March 2025 At 30 September 2023 Debtors Due within one year Trade debtors Prepayments and accrued income |
31 March 2025 £ 49,024 30,936 79,960 |
Listed investments £ 334,667 17,353 (114,716) 29,321 |
|---|---|---|
| 266,625 | ||
| 266,625 | ||
| 334,667 | ||
| 30 September 2023 £ 164,262 8,522 |
||
| 172,784 |
12. Debtors
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
13. Creditors: Amounts falling due within one year
| Bank overdrafts Trade creditors Other taxation and social security Other creditors Accruals and deferred income |
31 March 2025 £ - 9,599 27,076 1,289 26,988 64,952 |
30 September 2023 £ 36,429 6,627 46,557 2,432 60,850 |
|---|---|---|
| 152,895 |
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
14. Statement of funds
Statement of funds - current period
| Unrestricted funds Designated funds Development Fund Pension fund deficit General funds General Funds Total Unrestricted funds Restricted funds Energy Savings Trust NCAT (Coventry University) Total of funds |
Balance at 1 October 2023 £ 30,000 183,750 213,750 280,191 493,941 - - - 493,941 |
Income £ - - - 969,101 969,101 49,920 464,431 514,351 1,483,452 |
Expenditure £ - - - (1,046,939) (1,046,939) (49,920) (464,431) (514,351) (1,561,290) |
Transfers in/out £ (9,000) - (9,000) 9,000 - - - - - |
Gains/ (Losses) £ - - - 29,322 29,322 - - - 29,322 |
Balance at 31 March 2025 £ 21,000 183,750 |
|---|---|---|---|---|---|---|
| 204,750 | ||||||
| 240,675 | ||||||
| 445,425 | ||||||
| - - |
||||||
| - | ||||||
| 445,425 |
Designated funds
Monies have been set aside for future development.
Monies have been set aside to cover the deficit on the Pensions Scheme. Subsequent to the year end the Trustees have been informed that there is no longer a deficit on the Scheme. The balance on this fund will therefore be released on General Funds in the year to 31 March 2026.
Restricted funds
Energy Savings Trust - represents funds used on Smart home technology accessibility testing.
NCAT (Coventry University) - research fund for National Centre for Accessible Transport.
Page 19
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
14. Statement of funds (continued)
Statement of funds - prior period
| Unrestricted funds Designated funds Development Fund Pension fund deficit General funds General Funds Total Unrestricted funds Restricted funds Energy Savings Trust PRFC (Bristol University) City of London (CBT) NCAT (Coventry University) Total of funds |
Balance at 1 October 2022 £ 30,000 183,750 213,750 267,969 481,719 14,364 2,858 2,080 - 19,302 501,021 |
Income £ - - - 568,443 568,443 68,470 15,120 - 148,484 232,074 800,517 |
Expenditure £ - - - (547,291) (547,291) (82,834) (17,978) (2,080) (148,484) (251,376) (798,667) |
Gains/ (Losses) £ - - - (8,930) (8,930) - - - - - (8,930) |
Balance at 30 September 2023 £ 30,000 183,750 |
|---|---|---|---|---|---|
| 213,750 | |||||
| 280,191 | |||||
| 493,941 | |||||
| - - - - |
|||||
| - | |||||
| 493,941 |
Page 20
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
15. Summary of funds
Summary of funds - current period
| Designated funds General funds Restricted funds |
Balance at 1 October 2023 £ 213,750 280,191 - 493,941 - prior period |
Income £ - 969,101 514,351 1,483,452 Balance at 1 October 2022 £ 213,750 267,969 19,302 501,021 |
Expenditure £ - (1,046,939) (514,351) (1,561,290) Income £ - 568,443 232,074 800,517 |
Transfers in/out £ (9,000) 9,000 - - Expenditure £ - (547,291) (251,376) (798,667) |
Gains/ (Losses) £ - 29,322 - 29,322 Gains/ (Losses) £ - (8,930) - (8,930) |
Balance at 31 March 2025 £ 204,750 240,675 - |
|---|---|---|---|---|---|---|
| 445,425 | ||||||
| Balance at 30 September 2023 £ 213,750 280,191 - |
||||||
| Summary of funds | ||||||
| Designated funds General funds Restricted funds |
||||||
| 493,941 |
16. Analysis of net assets between funds
Analysis of net assets between funds - current period
| Fixed asset investments Current assets Creditors due within one year Total |
Unrestricted funds 31 March 2025 £ 266,625 243,752 (64,952) 445,425 |
Total funds 31 March 2025 £ 266,625 243,752 (64,952) |
|---|---|---|
| 445,425 |
Page 21
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
16. Analysis of net assets between funds (continued)
Analysis of net assets between funds - prior period
| Fixed asset investments Current assets Creditors due within one year Total |
Unrestricted funds 30 September 2023 £ 334,666 312,170 (152,895) 493,941 |
Total funds 30 September 2023 £ 334,666 312,170 (152,895) |
|---|---|---|
| 493,941 |
17. Reconciliation of net movement in funds to net cash flow from operating activities
| Net expenditure for the period (as per Statement of Financial Activities) Adjustments for: (Gains)/Losses on investments Dividends, interests and rents from investments Decrease/(increase) in debtors (Decrease) / Increase in creditors Net cash used in operating activities |
31 March 2025 £ (48,516) (29,322) (17,662) 92,824 (51,514) (54,190) |
30 September 2023 £ (7,080) |
|---|---|---|
| 8,930 (11,572) (90,476) (1,970) |
||
| (102,168) |
18. Analysis of cash and cash equivalents
| Cash in hand Overdraft facility repayable on demand Total cash and cash equivalents |
31 March 2025 £ 163,792 - 163,792 |
30 September 2023 £ 139,386 (36,429) |
|---|---|---|
| 102,957 |
Page 22
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
19. Analysis of changes in net debt
| Cash at bank and in hand Bank overdrafts repayable on demand |
At 1 October 2023 £ 139,386 (36,429) 102,957 |
Cash flows £ 24,406 36,429 60,835 |
At 31 March 2025 £ 163,792 - |
|---|---|---|---|
| 163,792 |
20. Pension commitments
The company is an associated employer of a pension scheme, administered by the Consumers' Association. The Scheme comprises two sections - a hybrid section that combines the features of defined benefit and definedScheme comprises two sections - a hybrid section that combines the features of defined benefit and defined contribution schemes and provides benefits based on the higher of a final salary pension and a money purchase pension, and a defined contribution only section. It is funded by contributions from both employer and employees. The assets of the Scheme are held separately from those of the Consumers' Association and are invested on behalf of Scheme members by the Scheme trustees.
RIDC is part of a multi-employer scheme and will be unable to identify the proportion of any surplus/ deficit that relates directly to its employees. As a result, RIDC does not intend to reflect any surplus/ deficit within the balance sheet as permitted under FRS 102.
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
21. Members' liability
Each member of the charitable company undertakes to contribute to the assets of the company in the event of it being wound up while he/she is a member, or within one year after he/she ceases to be a member, such amount as may be required, not exceeding £1 for the debts and liabilities contracted before he/she ceases to be a member.
22. Related party transactions
During the period grants of £112,500 (2023: £75,000) were received from The Consumers' Association, a charity, as described in the Trustees' Report.
The Consumers' Association head office is at 2 Marylebone Road, London, NW1 4DF.
23. Taxation
Research Institute for Disabled Consumers is a registered charity and therefore is not liable to income tax or corporation tax on income or gains derived from its charitable activities, as they fall within the various exemptions available to registered charities.
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Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
Company registration number: 02669868 Charity number: 1007726
TRUSTEES' REPORT AND FINANCIAL STATEMENTS FOR THE PERIOD ENDED
31 MARCH 2025
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
CONTENTS
| Page | |
|---|---|
| Reference and administrative details of the Company, its Trustees and advisers | 1 |
| Trustees' report | 2 - 6 |
| INDEPENDENT EXAMINERS' REPORT | 7 |
| Statement of financial activities | 8 |
| Balance sheet | 9 |
| Statement of cash flows | 10 |
| Notes to the financial statements | 11 - 24 |
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
REFERENCE AND ADMINISTRATIVE DETAILS OF THE COMPANY, ITS TRUSTEES AND ADVISERS FOR THE PERIOD ENDED 31 MARCH 2025
| Trustees | Dr Philip Friend OBE, chair (resigned 20 June 2024) |
|---|---|
| Ms Nomqhele Mbambo (resigned 1 February 2025) | |
| Mr Gregory Smith | |
| Ms Sandra Witzel, chair (appointed 20 June 2024) | |
| Ms Adele Aitchison | |
| Mrs Carol Campbell | |
| Mr Michael Nicholson | |
| Ms Karen Fraser (appointed 18 March 2024) | |
| Mr Raj Mehta | |
| Mr Michael Briggs | |
| Mrs Tracey Proudlock | |
| Ms Judith Gubbay(resigned 29 February 2024) | |
| Ms Abigail Pearson (appointed 25 July 2025) | |
| Ms Sandra Buchan (appointed 25 July 2025) | |
| Mr Shaun Morris-Armitage (appointed 25 July 2025) | |
| Company registered number 02669868 Charity registered number 1007726 Registered office Impact Hub Euston 1 Triton Square London NW1 3DX Company secretary Razia Mohammed Chief executive officer Gordon McCullough Accountants Menzies LLP Chartered Accountants Magna House 18-32 London Road Staines-Upon-Thames TW18 4BP Bankers Co-operative Bank PO101, 1 Balloon Street Manchester M60 4EP Independent Examiner Janice Matthews Menzies LLP Magna House 18-32 London Road Staines-Upon-Thames Surrey TW18 4BP |
Page 1
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
TRUSTEES' REPORT FOR THE PERIOD ENDED 31 MARCH 2025
The Trustees present their annual report together with the financial statements for 1st October 2023 to 31 March 2025.
Since the company qualifies as small under section 383, the strategic report required of medium and large companies under The Companies Act 2006 (Strategic Report and Director's Report) Regulations 2013 is not required.
CHARITY INFORMATION
The Research Institute for Disabled Consumers is both a company registered in England under Registration No. 2669868 and a registered charity under Registration No. 1007726. The company is limited by guarantee not having a share capital and is governed by its Memorandum and Articles of Association dated 10th Decemeber 1991 as ammended on 13th July 2004 and 27th February 2019.
ABOUT THE RESEARCH INSTITUTE FOR DISABLED CONSUMERS
The Research Institute for Disabled Consumers (RiDC) is a leading expert in inclusive research involving disabled and older consumers. We are an independent, national charity with 60 years of experience in commissioned consumer research and insights in this specialist area.
We have developed a strong track record of providing unique insights and solutions to businesses, government and charities. We are run by, and for, people with personal experience of disability.
Our vision is of a society that is accessible and inclusive for all, regardless of age or ability.
Through our research, we will transform how private, public, and voluntary sectors listen to, adapt and learn from the direct experiences and insights of disabled and older people. We aim to achieve this by:
-
Providing high quality research-informed by disabled and older people to improve goods and services delivered by public, voluntary and private sectors
-
Using the knowledge gained from our research with disabled and older people to influence and drive forward policy and practice; and,
-
Increasing RiDC’s strategic relevance within sectors to improve accessibility and inclusion.
Public Benefit
Under the Charities Act 2006, charities are required to demonstrate that their aims are for the public benefit. The two key principles which must be met in this context are, firstly, that there must be an identifiable benefit or benefits; and, secondly, that the benefit must be to the public or a section of the public. Charity trustees must ensure that they carry out their charity’s aims for the public benefit, must have regard to the Charity Commission’s guidance, and must report on public benefit in their annual report.
RiDC’s Board of Trustees regularly monitors and reviews the success of the organisation in meeting its key objectives of helping businesses, charities and government understand the needs and experiences of disabled and older consumers; providing free, up to date research insights to allow disabled and older people to choose the right products and services to lead an independent life; and, promoting inclusive research findings carried out with disabled and older consumers.
The trustees confirm, in the light of the guidance, that these aims fully meet the public benefit test and that all the activities of the charity, described in the Report of the Trustees, are undertaken in pursuit of these aims.
REVIEW OF 2023/25
The period from October 2023 to March 2025 has been marked by significant achievements and ongoing challenges for RiDC. We continued to build on our reputation as the UK's leading inclusive research organisation, delivering projects that placed the lived experiences of disabled and older consumers at the heart of decision-making.
Our work with the National Centre for Accessible Transport (ncat) has expanded, with RiDC playing a key role in the development of the CAT panel—now 2,800 members strong. This work continues to influence transport providers and policymakers, ensuring accessibility remains at the core of transport innovation.
Page 2
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
TRUSTEES' REPORT (CONTINUED) FOR THE PERIOD ENDED 31 MARCH 2025
Key research outputs from ncat during this period include landmark reports on street design, barriers to transport, and public attitudes towards disability in transport contexts.
RiDC also led significant projects across other sectors. These included research on digital assistive technology for the Royal Society, research into the impact of the cost of living and the inaccessibility of private sector goods and services for the Disability Unit in the Cabinet Office. We were commissioned by the Motability Foundation to carry out ground-breaking work on accessible shared micromobility, and we have continued our collaboration with Network Rail through our mystery shopping programme. We have expanded our reach into consumer sectors with projects on parcel delivery accessibility and adaptive clothing, evidencing tangible improvements for disabled consumers.
Our partnership with Which? has remained central, providing evidence on the lived experiences of disabled and older consumers across a number if investigations (such as retailers, delivery companies and banking).
Despite positive outcomes, the external environment remains challenging. Funding opportunities have become more competitive, and wider societal and political shifts around equality and diversity have impacted the availability of work. Nevertheless, RiDC has maintained financial resilience and continued to grow its panel, now over 4,000 members.
Fundraising
Income is raised through commissioned research contracts and grants from a range of sources, including charitable foundations and commercial organisations. The fundraising effort has focused on widening our income sources to ensure continued support for the charity’s programme of activities. The financial report shows that a greater proportion of our funding came in the form of commissions (57%) than in grants (43%) during 2023/25 (year to 30 September 2023, 42% and 58% respectively).
Thanks to our funders
Without our funders, none of our work would be possible. In the financial period ending 31st March 2025 we received core funding from the Consumers’ Association (Which?). We are very grateful to this organisation and others that have provided grants:
-
Motability Foundation
-
Centre for Sustainable Energy
We want to extend particular thanks to Which? for their continued support of RiDC. It is a vitally important relationship and we are very proud to share a history (and future) with Which?
FINANCE REVIEW
Going concern
After making appropriate enquiries, the trustees have a reasonable expectation that the company has adequate resources to continue in operational existence for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements. Further details regarding the adoption of the going concern basis can be found in the Accounting Policies.
Financial risk management objectives and policies
RiDC is primarily funded through project work, so our income fluctuates from year to year which can lead to a deficit at the end of a financial year. To help cushion against fluctuating income, we have built up reserves to help manage this risk.
Our policy is to achieve a surplus over time to build up reserves in line with the policy outlined below.
Comparing figures with the last financial year they show:
• Income rose to £1,483,452 for the eighteen month period compared with £800,517 for the previous year (equivalent to a 23.5% increase).
Page 3
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
TRUSTEES' REPORT (CONTINUED) FOR THE PERIOD ENDED 31 MARCH 2025
• Expenditure has increased to £1,561,290 for the eighteen month compared with £798,667 for the previous year (equivalent to a 30.3% increase).
Total funds on 31st March 2025 were £445,425 compared to £493,941 on 30 September 2023.
Reserves policy
RiDC’s policy is to review its reserve levels annually to ensure that they are sufficient to provide some protection against potential risks that could impact the organisation.
Our target current range of general and designated reserves combined is £450,000 to £600,000.
Trustees anticipate that any incremental reserves will be used to fund the additional expansion of our charitable activity.
Investment policy
Trustees delegate management of reserves to a Finance Committee which includes trustees experienced in asset management. The Committee reports quarterly to the Trustees.
Risk assessment
The trustees have assessed the major risks to which the charity is exposed, in particular those related to the operations and finances of the charity, and are satisfied that systems are in place to mitigate exposure to the major risks. Risks have been identified under the four headings suggested by the Charity Commission:
Governance and Management; Operational; Financial; and Operational/External Environment. The trustees require the Chief Executive and staff to actively manage these risks throughout the year. The primary risks facing the charity are a failure to achieve financial stability in the medium term and failure to meet the necessary standards in our service delivery required by clients and funders.
.
CONNECTED CHARITIES - CONSUMERS' ASSOCIATION
RiDC was originally formed by the Consumers’ Association. The Consumers’ Association currently gives RiDC an annual core grant of £75,000 as disclosed in note 2 to these financial statements (£112,500 received for the eighteen month period). (2022/23: £75,000). The level of funds RIDC received from the Consumers’ Association represents a material proportion of RiDC's income.
OUR PLANS FOR 2025/2 6
RiDC has begun implementation of its new strategy, 'Embedding Accessibility: Driving Change Through Lived Experience'. This strategy is designed to ensure RiDC remains focused, bold, and impactful in driving system change through highquality research.
Our future work will be guided by three core objectives:
-
Generate knowledge through inclusive, exploratory, and behavioural research.
-
Co-produce practical solutions with disabled people to shape accessible services and products.
-
Influence thinking, policy, and practice to amplify disabled voices and promote inclusive design.
Key areas of focus include transport, consumer goods, and digital accessibility, alongside emerging challenges in sustainability, health and wellbeing, and inclusive innovation. We will continue to grow our expertise in behavioural research, data science, and design thinking while deepening our engagement with our panel.
Risks such as funding pressures, societal attitudes, and maintaining panel diversity are recognised, with mitigation strategies aligned to our strategic framework. Our ambition remains clear: to create a future where decisions, products, and services work for everyone because they are shaped by those who face barriers daily.
Page 4
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
TRUSTEES' REPORT (CONTINUED) FOR THE PERIOD ENDED 31 MARCH 2025
STRUCTURE, GOVERNANCE AND MANAGEMENT
The Trustees
The Trustees, who are also the directors under company law, who served during the period and up to the date of this report were as follows:
Mr Michael Briggs Dr Philip Friend OBE (Chair) (resigned 20 June 2024) Ms Judith Gubbay (resigned 29 February 2024) Mr Raj Mehta (Vice-chair) Mrs Tracy Proudlock Ms Carol Campbell Ms Karen Fraser (appointed 18 March 2024) Mr Michael Nicholson Ms Nomqhele Mbambo (resigned 1 February 2025) Ms Sandra Witzel (Chair) (appointed 20 June 2024) Mr Gregory Smith Ms Adele Aitchison
Up to a maximum of twelve Trustees are elected by the members of RiDC.
Each of the Trustees retires by rotation and may stand for re-election. Additionally, the Trustees may elect to stand until the end of the next Annual General Meeting. A Trustee so elected then vacates office if not re-elected at that meeting. The Trustees of RiDC are the only members of the company, remaining as members, only so long as they remain on the Board of Trustees.
Members of the charitable company guarantee to contribute an amount not exceeding £1 to the assets of the charitable company in the event of winding up. The total number of such guarantees on 30th September 2023 was 11 (2021 – 12).
The Trustees have no beneficial interest in the charitable company.
During the year four formal Trustee meetings took place and an annual general meeting was held in February 2022. Policies for the training and induction of Trustees are in line with published guidance from the Charity Commission..
Trustees' responsibilties statement
The Trustees (who are also directors of Research Institute for Disabled Consumers for the purposes of company law) are responsible for preparing the Trustees' Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
Company law requires the Trustees to prepare financial statements for each financial year. Under company law the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the Trustees are required to:
-
select suitable accounting policies and then apply them consistently;
-
observe the methods and principles in the Charities SORP;
-
make judgments and accounting estimates that are reasonable and prudent;
-
state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements;
-
prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in operation.
Page 5
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
TRUSTEES' REPORT (CONTINUED) FOR THE PERIOD ENDED 31 MARCH 2025
The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the charitable company's transactions and disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
In preparing this report, the Trustees have taken advantage of the small companies exemptions provided by section 415A of the Companies Act 2006. [ SanSigneF7879633E0B3475... d by:ra Witmel
Approved by order of the members of the board of Trustees and signed on their behalf by: F7879633E0B3475...
................................................
Ms Sandra Witzel
Date: 11-Nov-2025
Page 6
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
INDEPENDENT EXAMINERS' REPORT FOR THE PERIOD ENDED 31 MARCH 2025
Independent examiner's report to the Trustees of Research Institute for Disabled Consumers ('the Company')
I report to the charity Trustees on my examination of the accounts of the Company for the year ended 30 September 2024.
Responsibilities and basis of report
As the Trustees of the Company (and its directors for the purposes of company law) you are responsible for thepreparation of the accounts in accordance with the requirements of the Companies Act 2006 ('the 2006 Act').
Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the Company's accounts carried outunder section 145 of the Charities Act 2011 ('the 2011 Act'). In carrying out my examination I have followed the Directionsgiven by the Charity Commission under section 145(5)(b) of the 2011 Act.
Independent examiner's statement
Since the Company's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that I am qualified to undertake the examination because I am a member of The Institute ofChartered Accountants in England and Wales, which is one of the listed bodies.
i have completed my examination. I confirm that no matters have come to my attention in connection with the examinationgiving me cause to believe:
-
accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act; or
-
the accounts do not accord with those records; or
-
the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair' view which is not a matter considered as part of an independent examination; or
-
the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities [applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)].
I have no concerns and have come across no other matters in connection with the examination to which attention shouldbe drawn in this report in order to enable a proper understanding of the accounts to be reached.
This report is made solely to the Company's Trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. My work has been undertaken so that I might state to the Company's Trustees those matters Iam required to state to them in an Independent Examiner's Report and for no other purpose. To the fullest extent permittedby law, I do not accept or assume responsibility to anyone other than the Company and the Company's Trustees as abody, for my work or for this report.
Signed: Dated: |[Janice] DocuSigned[Mattlws] by: 11-Nov-2025 Janice Mathews FCA 634F24DE92A4471...
Menzies LLP
Chartered Accountants Magna House 18-32 London Road Staines-Upon-Thames TW18 4BP
Page 7
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT) FOR THE PERIOD ENDED 31 MARCH 2025
| Note Income from: Donations and legacies 3 Charitable activities 4 Investments 5 Total income Expenditure on: Raising funds Charitable activities 6 Total expenditure Net (expenditure)/income before net gains/(losses) on investments Net gains/(losses) on investments Net movement in funds Reconciliation of funds: Total funds brought forward Net movement in funds Total funds carried forward |
Unrestricted funds eighteen month period ended 31 March 2025 £ 120,206 831,133 17,762 969,101 65,882 1,495,408 1,561,290 (592,189) 29,322 (562,867) 493,941 (562,867) (68,926) |
Restricted funds eighteen month period ended 31 March 2025 £ 514,351 - - 514,351 - - - 514,351 - 514,351 - 514,351 514,351 |
Total funds eighteen month period ended 31 March 20252025 £ 634,557 831,133 17,762 1,483,452 65,882 1,495,408 1,561,290 (77,838) 29,322 (48,516) 493,941 (48,516) 445,425 |
Total funds year ended 2023 £ 455,558 333,387 11,572 |
|---|---|---|---|---|
| 800,517 | ||||
| 32,673 765,994 |
||||
| 798,667 | ||||
| 1,850 (8,930) |
||||
| (7,080) | ||||
| 501,021 (7,080) |
||||
| 493,941 |
The Statement of financial activities includes all gains and losses recognised in the period.
The notes on pages 11 to 24 form part of these financial statements.
Page 8
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee) REGISTERED NUMBER: 02669868
BALANCE SHEET AS AT 31 MARCH 2025
| 31 March | 30 September | ||||
|---|---|---|---|---|---|
| 2025 | 2023 | ||||
| Note | £ | £ | |||
| Fixed assets | |||||
| Investments | 11 | 266,625 | 334,666 | ||
| 266,625 | 334,666 | ||||
| Current assets | |||||
| Debtors | 12 | 79,960 | 172,784 | ||
| Cash at bank and in hand | 163,792 | 139,386 | |||
| 243,752 | 312,170 | ||||
| Current liabilities | |||||
| Creditors: amounts falling due within one year | 13 | (64,952) | (152,895) | ||
| Net current assets | 178,800 | 159,275 | |||
| Total assets less current liabilities | 445,425 | 493,941 | |||
| Total net assets | 445,425 | 493,941 | |||
| Charity funds | |||||
| Restricted funds | 14 | - | - | ||
| Unrestricted funds | 14 | 445,425 | 493,941 | ||
| Total funds | 445,425 | 493,941 |
The entity was entitled to exemption from audit under section 477 of the Companies Act 2006.
The members have not required the entity to obtain an audit for the period in question in accordance with section 476 of the Companies Act 2006.
The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and preparation of financial statements.
The financial statements have been prepared in accordance with the provisions applicable to entities subject to the small companies regime.
The financial statements were approved and authorised for issue by the Trustees and signed on their behalf by: ................................................ [ Ms Sandra Witzel SanSigneF7879633E0B3475... d by:ra Witeel Date: 11-Nov-2025
The notes on pages 11 to 24 form part of these financial statements.
Page 9
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
STATEMENT OF CASH FLOWS FOR THE PERIOD ENDED 31 MARCH 2025
| Note Cash flows from operating activities Net cash (used by) / generated from operating activities 17 Cash flows from investing activities Dividends, interests and rents from investments Investment movement Net cash provided by investing activities Cash flows from financing activities Net cash provided by financing activities Change in cash and cash equivalents in the period Cash and cash equivalents at the beginning of the period Cash and cash equivalents at the end of the period 18 |
2025 £ (54,190) 17,662 97,363 115,025 - 60,835 102,957 163,792 |
2023 £ (102,168) |
|---|---|---|
| 11,572 (10,629) |
||
| 943 | ||
| - | ||
| (101,225) 204,182 |
||
| 102,957 |
The notes on pages 11 to 24 form part of these financial statements
Page 10
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
1. General information
Research Institute For Disabled Consumers is a private charitable company limited by guarantee, incorporated and registered in England and Wales and has company registration number 2669868.
The registered office and principal address is Ridc Impact Hub King's Cross, 34B New York Way, London, N19AB. Details of the operations and principal activities of the charity are set out in the Trustees' Annual Report set out on pages 2 onwards.
2. Accounting policies
2.1 Basis of preparation of financial statements
The financial statements have been prepared in accordance with the Charities SORP (FRS 102) - Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.
Research Institute for Disabled Consumers meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy.
2.2 Going concern
After making appropriate enquiries, the trustees have a reasonable expectation that the company has adequate resources to continue in operational existence for the foreseeable future. For this reason they continue to adopt the going concern basis in preparing the financial statements.
2.3 Income
All income is recognised once the Company has entitlement to the income, it is probable that the income will be received and the amount of income receivable can be measured reliably.
External projects income represents research income earmarked for projects. Income is recognised to match expenditure in the period, where projects are estimated to generate a surplus, such surplus is recognised on completion of the project. Where projects are estimated a loss, the loss is recognised as soon as it is anticipated.
Gifts are included in full in the period in which they are received.
Grants are included in the period in which they are receivable, unless they relate to a specific future period in which case they are deferred.
Government grants received as a result of the Coronavirus Job Retention scheme are recognised as income when the charity is entitled to the money.
Page 11
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
2. Accounting policies (continued)
2.4 Expenditure
Expenditure is recognised once there is a legal or constructive obligation to transfer economic benefit to a third party, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is classified by activity.
The costs of each activity are made up of the total of direct costs and shared costs, including support costs involved in undertaking each activity. Direct costs including attributable salaries are allocated on an actual basis to the relevant areas of programme activity. Overheads and other salaries are allocated between expenses headings on the basis of time spent.
Costs of generating funds are costs incurred in attracting voluntary income, and those incurred in trading activities that raise funds.
Charitable activities are costs incurred on the company's operations, including support costs and costs relating to the governance of the company apportioned to charitable activities.
All expenditure is inclusive of irrecoverable VAT.
2.5 Interest receivable
Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the Company; this is normally upon notification of the interest paid or payable by the institution with whom the funds are deposited.
2.6 Investments
Investments are accounted for at market value at year end. Gains and losses investments are taken to the Statement of Financial Activities.
2.7 Liabilities and provisions
Liabilities are recognised when there is an obligation at the Balance Sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably.
Liabilities are recognised at the amount that the Company anticipates it will pay to settle the debt or the amount it has received as advanced payments for the goods or services it must provide.
2.8 Financial instruments
The Company only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.
2.9 Operating leases
Rentals paid under operating leases are charged to the Statement of Financial Activities on a straight-line basis over the lease term.
Page 12
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
2. Accounting policies (continued)
2.10 Pensions
The Company is an associated employer of a pension scheme, administered by the Consumers' Association. The Scheme comprises two sections - a hybrid section that combines the features of defined benefit and defined contribution schemes and provides benefits based on the higher of a final salary pension and a money purchase pension, and a defined contribution only section. It is funded by contributions from both employer and employees. The assets of the Scheme are held separately from those of the Consumers' Association and are invested on behalf of Scheme members by the Scheme trustees.
The section that is structured as a defined benefit scheme is a multi-employer plan. As it is not possible for the Company to obtain sufficient information to enable it to account for the defined benefit element of the plan as a defined benefit plan, it accounts for the plan as a defined contribution plan as permitted by FRS102. The pension charge represents the amounts payable by the Company to the fund in respect of the year.
The money purchase section of the scheme constitutes a defined contribution pension scheme and the pension charge represents the amounts payable by the Company to the fund in respect of the year.
Full details of the scheme are set out in Note 21.
2.11 Fund accounting
General funds are unrestricted funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the Company and which have not been designated for other purposes.
Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular purposes. The aim and use of each designated fund is set out in the notes to the financial statements.
Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the Company for particular purposes. The costs of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes to the financial statements.
3. Income from donations and legacies
| Grants Total 2023 |
Unrestricted funds 18 month period ended 31 March 2025 £ 120,206 75,000 |
Restricted funds 18 month period ended 31 March 2025 £ 514,351 380,558 |
Total funds 18 month period ended 31 March 2025 £ 634,557 455,558 |
Total funds year ended 30 September 2023 (restated) £ 455,558 |
|---|---|---|---|---|
Page 13
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
3. Income from donations and legacies (continued)
Unrestricted grants includes donations of £112,500 from The Consumers' Association.
Restricted grants include £49,920 from Energy Savings Trust and £464,431 from Coventry University towards the National Centre for Accessible Transport.
£148,484 towards this project received and included within Income from charitable activities in the year to 30 September 2023 has been recategorised as grant income in these accounts.
4. Income from charitable activities
| External projects Total 2023 |
Unrestricted funds 18 month period ended 31 March 2025 £ 831,133 333,387 |
Total funds 18 month period ended 31 March 2025 £ 831,133 333,387 |
Total funds year ended 30 September 2023 (restated) £ 333,387 |
|---|---|---|---|
5. Investment income
| Income from listed investments Interest received on bank deposits Total 2023 |
Unrestricted funds 18 month period ended 31 March 2025 £ 17,107 655 17,762 11,572 |
Total funds 18 month period ended 31 March 2025 £ 17,107 655 17,762 11,572 |
Total funds year ended 30 September 2023 £ 10,681 891 |
|---|---|---|---|
| 11,572 | |||
Total 2023
Page 14
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
6. Analysis of expenditure on charitable activities
Summary by fund type
| Consultancy or commissioned research Development and representation Total 2023 |
Unrestricted funds 18 month period ended 31 March 2025 £ 1,224,156 271,252 1,495,408 514,618 |
Restricted funds 18 month period ended 31 March 2025 £ - - - 251,376 |
Total 18 month period ended 31 March 2025 £ 1,224,156 271,252 1,495,408 765,994 |
Total funds year ended 30 September 2023 £ 631,848 134,146 |
|---|---|---|---|---|
| 765,994 | ||||
7. Analysis of expenditure by activities
| Consultancy or commissioned research Development and representation Total 2023 |
Activities undertaken directly 18 month period ended 31 March 2025 £ 962,763 224,382 1,187,145 588,667 |
Support costs 18 month period ended 31 March 2025 £ 261,393 46,870 308,263 177,327 |
Total funds 18 month period ended 31 March 2025 £ 1,224,156 271,252 1,495,408 765,994 |
Total funds year ended 30 September 2023 £ 631,848 134,146 |
|---|---|---|---|---|
| 765,994 | ||||
Page 15
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
8. Independent examiner's remuneration
| 18 month | ||
|---|---|---|
| period ended | Year ended | |
| 31 March | 30 September | |
| 2025 | 2023 | |
| £ | £ | |
| Fees payable to the Company's independent examiner for the independent | ||
| examination of the Company's annual accounts | 5,500 | 5,025 |
9. Staff costs
| Wages and salaries Social security costs Contribution to defined contribution pension schemes |
18 month period ended 31 March 2025 £ 919,323 99,467 61,277 1,080,067 |
Year ended 30 September 2023 £ 437,560 46,407 33,726 |
|---|---|---|
| 517,693 |
The average number of persons employed by the Company during the period was as follows:
| Researchers Management Administrator Development |
18 month period ended 31 March 2025 No. 11 2 1 - 14 |
30 September 2023 No. 8 1 1 1 |
|---|---|---|
| 11 |
The number of employees whose annual employee benefits (excluding employer pension costs) exceeded £60,000 was:
| 18 | month | |||
|---|---|---|---|---|
| period | ended | Year ended | ||
| 31 | March | 30 September | ||
| 2025 | 2023 | |||
| No. | No. | |||
| In the band £60,001 | - £70,000 | 1 | 1 | |
| In the band £80,001 | - £90,000 | 1 | - |
Page 16
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
10. Trustees' remuneration and expenses
During the period, no Trustees received any remuneration or other benefits (2023 - £NIL) .
During the period ended 31 March 2025, expenses totalling £ 631 were reimbursed or paid directly to 5 Trustees (2023 - £1,181 to 4 Trustees) in respect of travel expenses.
11. Fixed asset investments
| Cost or valuation At 1 October 2023 Additions Disposals Revaluations At 31 March 2025 Net book value At 31 March 2025 At 30 September 2023 Debtors Due within one year Trade debtors Prepayments and accrued income |
31 March 2025 £ 49,024 30,936 79,960 |
Listed investments £ 334,667 17,353 (114,716) 29,321 |
|---|---|---|
| 266,625 | ||
| 266,625 | ||
| 334,667 | ||
| 30 September 2023 £ 164,262 8,522 |
||
| 172,784 |
12. Debtors
Page 17
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
13. Creditors: Amounts falling due within one year
| Bank overdrafts Trade creditors Other taxation and social security Other creditors Accruals and deferred income |
31 March 2025 £ - 9,599 27,076 1,289 26,988 64,952 |
30 September 2023 £ 36,429 6,627 46,557 2,432 60,850 |
|---|---|---|
| 152,895 |
Page 18
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
14. Statement of funds
Statement of funds - current period
| Unrestricted funds Designated funds Development Fund Pension fund deficit General funds General Funds Total Unrestricted funds Restricted funds Energy Savings Trust NCAT (Coventry University) Total of funds |
Balance at 1 October 2023 £ 30,000 183,750 213,750 280,191 493,941 - - - 493,941 |
Income £ - - - 969,101 969,101 49,920 464,431 514,351 1,483,452 |
Expenditure £ - - - (1,046,939) (1,046,939) (49,920) (464,431) (514,351) (1,561,290) |
Transfers in/out £ (9,000) - (9,000) 9,000 - - - - - |
Gains/ (Losses) £ - - - 29,322 29,322 - - - 29,322 |
Balance at 31 March 2025 £ 21,000 183,750 |
|---|---|---|---|---|---|---|
| 204,750 | ||||||
| 240,675 | ||||||
| 445,425 | ||||||
| - - |
||||||
| - | ||||||
| 445,425 |
Designated funds
Monies have been set aside for future development.
Monies have been set aside to cover the deficit on the Pensions Scheme. Subsequent to the year end the Trustees have been informed that there is no longer a deficit on the Scheme. The balance on this fund will therefore be released on General Funds in the year to 31 March 2026.
Restricted funds
Energy Savings Trust - represents funds used on Smart home technology accessibility testing.
NCAT (Coventry University) - research fund for National Centre for Accessible Transport.
Page 19
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
14. Statement of funds (continued)
Statement of funds - prior period
| Unrestricted funds Designated funds Development Fund Pension fund deficit General funds General Funds Total Unrestricted funds Restricted funds Energy Savings Trust PRFC (Bristol University) City of London (CBT) NCAT (Coventry University) Total of funds |
Balance at 1 October 2022 £ 30,000 183,750 213,750 267,969 481,719 14,364 2,858 2,080 - 19,302 501,021 |
Income £ - - - 568,443 568,443 68,470 15,120 - 148,484 232,074 800,517 |
Expenditure £ - - - (547,291) (547,291) (82,834) (17,978) (2,080) (148,484) (251,376) (798,667) |
Gains/ (Losses) £ - - - (8,930) (8,930) - - - - - (8,930) |
Balance at 30 September 2023 £ 30,000 183,750 |
|---|---|---|---|---|---|
| 213,750 | |||||
| 280,191 | |||||
| 493,941 | |||||
| - - - - |
|||||
| - | |||||
| 493,941 |
Page 20
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
15. Summary of funds
Summary of funds - current period
| Designated funds General funds Restricted funds |
Balance at 1 October 2023 £ 213,750 280,191 - 493,941 - prior period |
Income £ - 969,101 514,351 1,483,452 Balance at 1 October 2022 £ 213,750 267,969 19,302 501,021 |
Expenditure £ - (1,046,939) (514,351) (1,561,290) Income £ - 568,443 232,074 800,517 |
Transfers in/out £ (9,000) 9,000 - - Expenditure £ - (547,291) (251,376) (798,667) |
Gains/ (Losses) £ - 29,322 - 29,322 Gains/ (Losses) £ - (8,930) - (8,930) |
Balance at 31 March 2025 £ 204,750 240,675 - |
|---|---|---|---|---|---|---|
| 445,425 | ||||||
| Balance at 30 September 2023 £ 213,750 280,191 - |
||||||
| Summary of funds | ||||||
| Designated funds General funds Restricted funds |
||||||
| 493,941 |
16. Analysis of net assets between funds
Analysis of net assets between funds - current period
| Fixed asset investments Current assets Creditors due within one year Total |
Unrestricted funds 31 March 2025 £ 266,625 243,752 (64,952) 445,425 |
Total funds 31 March 2025 £ 266,625 243,752 (64,952) |
|---|---|---|
| 445,425 |
Page 21
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
16. Analysis of net assets between funds (continued)
Analysis of net assets between funds - prior period
| Fixed asset investments Current assets Creditors due within one year Total |
Unrestricted funds 30 September 2023 £ 334,666 312,170 (152,895) 493,941 |
Total funds 30 September 2023 £ 334,666 312,170 (152,895) |
|---|---|---|
| 493,941 |
17. Reconciliation of net movement in funds to net cash flow from operating activities
| Net expenditure for the period (as per Statement of Financial Activities) Adjustments for: (Gains)/Losses on investments Dividends, interests and rents from investments Decrease/(increase) in debtors (Decrease) / Increase in creditors Net cash used in operating activities |
31 March 2025 £ (48,516) (29,322) (17,662) 92,824 (51,514) (54,190) |
30 September 2023 £ (7,080) |
|---|---|---|
| 8,930 (11,572) (90,476) (1,970) |
||
| (102,168) |
18. Analysis of cash and cash equivalents
| Cash in hand Overdraft facility repayable on demand Total cash and cash equivalents |
31 March 2025 £ 163,792 - 163,792 |
30 September 2023 £ 139,386 (36,429) |
|---|---|---|
| 102,957 |
Page 22
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
19. Analysis of changes in net debt
| Cash at bank and in hand Bank overdrafts repayable on demand |
At 1 October 2023 £ 139,386 (36,429) 102,957 |
Cash flows £ 24,406 36,429 60,835 |
At 31 March 2025 £ 163,792 - |
|---|---|---|---|
| 163,792 |
20. Pension commitments
The company is an associated employer of a pension scheme, administered by the Consumers' Association. The Scheme comprises two sections - a hybrid section that combines the features of defined benefit and definedScheme comprises two sections - a hybrid section that combines the features of defined benefit and defined contribution schemes and provides benefits based on the higher of a final salary pension and a money purchase pension, and a defined contribution only section. It is funded by contributions from both employer and employees. The assets of the Scheme are held separately from those of the Consumers' Association and are invested on behalf of Scheme members by the Scheme trustees.
RIDC is part of a multi-employer scheme and will be unable to identify the proportion of any surplus/ deficit that relates directly to its employees. As a result, RIDC does not intend to reflect any surplus/ deficit within the balance sheet as permitted under FRS 102.
Page 23
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
RESEARCH INSTITUTE FOR DISABLED CONSUMERS (A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS FOR THE PERIOD ENDED 31 MARCH 2025
21. Members' liability
Each member of the charitable company undertakes to contribute to the assets of the company in the event of it being wound up while he/she is a member, or within one year after he/she ceases to be a member, such amount as may be required, not exceeding £1 for the debts and liabilities contracted before he/she ceases to be a member.
22. Related party transactions
During the period grants of £112,500 (2023: £75,000) were received from The Consumers' Association, a charity, as described in the Trustees' Report.
The Consumers' Association head office is at 2 Marylebone Road, London, NW1 4DF.
23. Taxation
Research Institute for Disabled Consumers is a registered charity and therefore is not liable to income tax or corporation tax on income or gains derived from its charitable activities, as they fall within the various exemptions available to registered charities.
Page 24
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
Menzies LLP Magna House 18-32 London Road Staines-Upon-Thames Surrey TW18 4BP
To whom it concern
This representation letter is provided in connection with your independent examination of Research Institute for Disabled Consumers for the 18 month period ending 31[st] March 2025 in accordance with the relevant financial reporting framework, FRS 102 and the Charities SORP.
During the course of the independent examination of our financial statements for the 18 month period ending 31[st] March 2025 the following representations were made to you by management and trustees.
Financial statements
-
1 We have fulfilled our responsibilities as trustees under the Companies Act 2006 for preparing financial statements, in accordance with the Charities SORP (FRS 102), that give a true and fair view and for making accurate representations to you as independent examiner.
-
2 The methods, data and significant assumptions used by us in making accounting estimates and their related disclosures are appropriate to achieve recognition, measurement and disclosure that is reasonable in the context of the applicable financial reporting framework.
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3 We confirm that all events subsequent to the date of the financial statements and for which the Charities SORP (FRS 102) require adjustment or disclosure have been adjusted or disclosed.
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4 We confirm that all related party relationships and transactions have been accounted for and disclosed in accordance with the Charities SORP (FRS 102).
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5 We confirm that the charity has had, at no time during the year, any arrangement, transaction or agreement to provide credit facilities (including advances and credits granted by the charity) for trustees, nor to provide guarantees of any kind on behalf of the trustees, except as disclosed in the financial statements.
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6 There are no liabilities, contingent liabilities or guarantees to third parties other than those disclosed in the financial statements.
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7 We confirm that the charity has not contracted for any capital expenditure other than as disclosed in the financial statements.
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8 We believe that the charity’s financial statements should be prepared on a going concern basis on the grounds that current and future sources of funding or support will be more than adequate for the charity’s needs. We also confirm our plans for futures action(s) required to enable the charity to continue as a going concern are feasible. We have considered a period of twelve months from the date of approval of the financial statements. We believe that no further disclosures relating to the charity’s ability to continue as a going concern need to be made in the financial statements.
RiDC, Impact Hub Euston, 1 Triton Square, London NW1 3DX Telephone 0207 427 2460 www.ridc.org.uk company registration: 2669868 registered charity: 1007726 vat : 577 8406 92
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
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9 We confirm we have provided you with:
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Access to all information of which we are aware that is relevant to the preparation of the financial statements such as records, documentation and other matters;
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Additional information that you have requested from us for the purpose of the independent examination; and
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Unrestricted access to persons within the entity from whom you determined it necessary to obtain independent examination evidence.
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10 All transactions have been recorded in the accounting records and are reflected in the financial statements.
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11 We confirm that all known actual or possible litigation and claims whose effects should be considered when preparing the financial statements have been disclosed to the independent examiner and accounted for and disclosed in accordance with the applicable financial reporting framework, the Charities SORP (FRS 102).
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12 We confirm that the related party relationships and transactions set out below are a complete list of such relationships and transactions and that we are not aware of any further related parties or transactions.
| Party | Relationship | Nature of transaction |
|---|---|---|
| Dr Philip Friend (resigned 20 June 20244) | Trustee | None. |
| Ms Nomqhele Mbambo 9resigned 1 February 2025) |
Trustee | None. |
| Mr Gregory Smith | Trustee | None. |
| Ms Sandra Witzel (appointed 20 June 2024) |
Trustee | None. |
| Ms Adele Aitchison | Trustee | None. |
| Mrs Carol Campbell | Trustee | None. |
| Mr Michael Nicholson | Trustee | None. |
| Mr Raj Mehta | Trustee | None. |
| Mr Michael Briggs | Trustee | None. |
| Mrs Tracey Proudlock | Trustee | None. |
| Ms Judith Gubbay (resigned 29 February 2024) |
Trustee | None. |
| Ms Karen Fraser (appointed 18 March 2024) |
Trustee | None. |
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13 We confirm that we are not aware of any possible or actual instance of non-compliance with those laws and regulations which provide a legal framework within which the charity conducts its business and which are central to the charity's ability to conduct its business, except as explained to you and as disclosed in the financial statements.
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14 We acknowledge our responsibility for the design and implementation of controls to prevent and detect fraud. We have disclosed to you the results of our assessment of the risk that the financial statements may be materially misstated as a result of fraud.
RiDC, Impact Hub Euston, 1 Triton Square, London NW1 3DX Telephone 0207 427 2460 www.ridc.org.uk company registration: 2669868 registered charity: 1007726 vat : 577 8406 92
Docusign Envelope ID: DAC8551F-405A-472C-943E-A85FBAF3D06A
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15 We have disclosed to you all information in relation to fraud or suspected fraud that we are aware of and that affects the entity and involves:
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Management;
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Employees who have significant roles in internal control; or
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Others where the fraud could have a material effect on the financial statements.
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16 We have disclosed to you all information in relation to allegations of fraud, or suspected fraud, affecting the entity’s financial statements communicated by employees, former employees, analysts, regulators or others.
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17 We confirm that the charity is eligible for an independent examination of its financial statements, and that there are no circumstances which we should draw to your attention which would invalidate this eligibility.
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18 We confirm that the charity has had no non-routine communication with the Charity Commission or made Serious Incident Reports during or since the period except as disclosed to you.
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19 We confirm that the charity has adequate procedures in place to identify intangible income and all intangible income has been appropriately valued and included in the financial statements.
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20 We have reviewed the affairs of the charity and confirm that in our opinion no income is subject to income or capital gains tax. We have also reviewed the VAT treatment in relation to contractual services provided by the charity and confirm that VAT has been correctly accounted for as appropriate.
Yours faithfully,
Signed on behalf of the board of trustees of the Research Institute for Disabled Consumers by:
Trustee ............................................................... [Sand Wel 11-Nov-2025 Date .....................................................................
RiDC, Impact Hub Euston, 1 Triton Square, London NW1 3DX Telephone 0207 427 2460 www.ridc.org.uk company registration: 2669868 registered charity: 1007726 vat : 577 8406 92